About the Company
rating: 4.1
Dallas Portrait Studio – Capturing K-12 Milestones, Family Portraits, and Senior Year Photos with Excitement. Situated in the heart of Dallas, Texas.
Categories
- Portrait studio
Contact Information
Phone: +1 972-224-5172
Website: http://www.logansphotography.com/
Address: 6636 S R L Thornton Fwy, Dallas, TX 75232, United States
- Monday: Closed
- Tuesday: 1–5 PM
- Wednesday: 1–5 PM
- Thursday: 1–5 PM
- Friday: 1–5 PM
- Saturday: 10 AM–3 PM
- Sunday: Closed
Reviews
Review №1
Rating: 5
Date: 3 days ago
Review №2
Rating: 5
It s a great place, the photographer is friendly and made me feel welcomed. If I had a chance to take my pictures again I would definitely come here.
Date: 5 days ago
Review №3
Rating: 5
Great place he had an amazing personality it was indeed a fun experience
Date: a week ago
Review №4
Rating: 5
Amazing service and great quality 10/10 recommendddd
Date: a week ago
Review №5
Rating: 5
They did their job excellently. Very nice people, great confident boosters and just nice presence ! Took my senior pictures here and they came out phenomenal !! Thank u Logan !
Date: a week ago
Review №6
Rating: 5
They were great and we are excited how our pictures came out
Date: a week ago
Review №7
Rating: 5
Date: a week ago
Review №8
Rating: 5
Fernando is a great photographer knows all about the good angles! I would definitely recommend him!
Date: 2 weeks ago
Review №9
Rating: 5
best customer service everyone was friendly and kind and even offered water thank you for the great senior photos!!
Date: 2 weeks ago
Review №10
Rating: 5
Great people, they actually care and give you great results. Everyone was very helpful.
Date: 2 weeks ago
Review №11
Rating: 5
Was the best photo session my daughter has ever had ! Had my baby cheesing and having a good time taking photos and she hates taking pictures
Date: 2 weeks ago
Review №12
Rating: 5
Beautiful setting, lovely photographers, great quality pictures!
Date: 3 weeks ago
Review №13
Rating: 5
Customer service was awesome. I even changed my session and they were able to accommodate me immediately. Photographer was energetic and loved his job. He made the difference in the smile!!!
Date: 3 weeks ago
Review №14
Rating: 5
Professional and friendly staff
Date: 4 weeks ago
Review №15
Rating: 5
Date: a month ago
Review №16
Rating: 5
Awesome service, quick & easy & most importantly made my som feel comfortable!
Date: a month ago
Review №17
Rating: 5
Great pictures and great services! Love it here. Very kind photographers!
Date: a month ago
Review №18
Rating: 5
Great service and atmosphere
Date: a month ago
Review №19
Rating: 5
Photography studio has always been amazing and the photographers are even more amazing!! Thank you Logans!!
Date: a month ago
Review №20
Rating: 5
Date: a month ago
Review №21
Rating: 5
Amazing experience!! Photographers and staff were very friendly and welcoming.
Date: a month ago
Review №22
Rating: 5
Love the pictures excellent services
Date: a month ago
Review №23
Rating: 5
Date: a month ago
Review №24
Rating: 5
This is my 2nd time going for my two daughters senior pictures and I love them really good quality, everybody is so friendly.
Date: a month ago
Review №25
Rating: 5
Date: a month ago
Review №26
Rating: 5
Date: a month ago
Review №27
Rating: 5
Date: a month ago
Review №28
Rating: 5
Date: a month ago
Review №29
Rating: 5
Date: a month ago
Review №30
Rating: 5
Great attitude from the photographer, got us in and out as well as taking quality pics.
Date: a month ago
Review №31
Rating: 5
Date: a month ago
Review №32
Rating: 5
The people were really nice and very organized , the backgrounds were executed perfectly as well as the pictures
Date: a month ago
Review №33
Rating: 5
Great service super nice!!
Date: a month ago
Review №34
Rating: 5
Date: a month ago
Review №35
Rating: 5
As soon as you walked through the doors you are greeted with so much love and joy from the staff which 100% makes you feel more comfortable and prepared to smile in every picture taken because the compliments don t stop. Definitely recommend for senior pictures or any other events!
Date: a month ago
Review №36
Rating: 5
Date: a month ago
Review №37
Rating: 5
Date: a month ago
Review №38
Rating: 5
It was Great experience and the good with time they get you in and out and it is good quality pictures.
Date: a month ago
Review №39
Rating: 5
Took my senior photos here staff was really helpful making sure i looked good 2025 Skyline Raider Evan Gibson
Date: 2 months ago
Review №40
Rating: 5
Date: 2 months ago
Review №41
Rating: 5
Excellent session for my daughter s senior pics! Very professional staff and a vibrant photographer Mr. Logan !
Date: 2 months ago
Review №42
Rating: 5
Date: 2 months ago
Review №43
Rating: 5
Aaron is amazing he took my senior pictures my oldest son now my second son he always gets the best out of smile s!!! The staff was all such a blessing in making the experience great!!
Date: 2 months ago
Review №44
Rating: 5
Very fun and cool people, very nice staff and a great business
Date: 2 months ago
Review №45
Rating: 5
Date: 2 months ago
Review №46
Rating: 5
Amazing energy from the second I walked through the door! The photographers and staff were very professional and nice!
Date: 2 months ago
Review №47
Rating: 5
Date: 2 months ago
Review №48
Rating: 5
Very professional and well organized.
Date: 2 months ago
Review №49
Rating: 5
Date: 2 months ago
Review №50
Rating: 5
Great pictures!!!
Date: 2 months ago
Review №51
Rating: 5
I am a class of 2025 graduate and just had my senior pictures taken and I had a great experience nice a smooth process I loved it thank you Logan s photography
Date: 2 months ago
Review №52
Rating: 5
Date: 2 months ago
Review №53
Rating: 5
Date: 2 months ago
Review №54
Rating: 5
We went in for information and found lots of it with great prices and awesome customer service.
Date: 2 months ago
Review №55
Rating: 5
Great experience.
Date: 3 months ago
Review №56
Rating: 5
Date: 3 months ago
Review №57
Rating: 5
Very nice, great photography and helpful with posing.
Date: 3 months ago
Review №58
Rating: 5
Date: 3 months ago
Review №59
Rating: 5
Date: 4 months ago
Review №60
Rating: 1
Terrible service !!! I dont know how long Ive been trying to get photos of my daughters and they never give me an answer, they never send me anything by email or by phone the same thing.
Date: 4 months ago
Review №61
Rating: 5
Date: 4 months ago
Review №62
Rating: 1
Not only were the photos blah and same backdrops for the past 2 decades, but they shot my sons Senior class photos in the wrong colored robe. If your child is a magnet grad, make certain they are wearing the robes for magnet graduates and not the robes for the regular students. Youd think the photographer would know b/c I certainly didnt. Fortunately I was able to find a studio that did know but not in time for the announcements to go out with pictures.
Date: 4 months ago
Review №63
Rating: 5
Great service and great ppl
Date: 4 months ago
Review №64
Rating: 5
Logan s staff was amazing! Every photographer was great and knew what they were doing. It was so hard to choose photos due to they were all perfect.
Date: 4 months ago
Review №65
Rating: 5
Third year taking my kids . I just love there service . The make the kids feel so comfortable and get them to smile.
Date: 4 months ago
Review №66
Rating: 5
Staff if friendly and the photographers are thorough
Date: 4 months ago
Review №67
Rating: 5
Our new family photographer, was very happy with session!!
Date: 4 months ago
Review №68
Rating: 5
Date: 4 months ago
Review №69
Rating: 5
I really enjoyed my daughters graduation shoot. He made her feel comfortable and all her pictures were great.
Date: 4 months ago
Review №70
Rating: 5
Wonderful I love this place that take Awesome pictures Best ever
Date: 4 months ago
Review №71
Rating: 1
Parents beware! Horrible. Not sure why DISD is using this company. They want you to pre-order your photographs. Any retakes must be done at their studio with inconventient hours for working parents. Apparently, they do not provide proofs in the Spring. If you want to see proofs, you must come down to their studio during the inconvenient hours. I was told they do not upload proofs online for you to view even if you have an account. I called to inquire about my childs proof and a staff member gathered my information. A week later no response. Therefore, I took it upon myself to follow up again. Called on a Monday and they are closed. I called on a Tuesday after 1 since that is when they open. The staff member said she could help me. If I wanted to see the proof, I must come down to the studio. They could not help me online. Lifetouch was so much better, convenient and user friendly website. Im leery about their google reviews as they do not match Yelps.
Date: 5 months ago
Review №72
Rating: 5
Mr. Logan and the Staff are wonderful!
Date: 5 months ago
Review №73
Rating: 5
The experience was wonderful The staff was very professional I would recommend Logans to anyone look for a great experience
Date: 5 months ago
Review №74
Rating: 5
Date: 5 months ago
Review №75
Rating: 5
Date: 5 months ago
Review №76
Rating: 5
Date: 5 months ago
Review №77
Rating: 5
Date: 5 months ago
Review №78
Rating: 5
Date: 5 months ago
Review №79
Rating: 5
Date: 5 months ago
Review №80
Rating: 5
Date: 5 months ago
Review №81
Rating: 5
This was a great experience all around. Big shout out to Aaron! Thank you so much for helping to capture this special moment. He really got my brother to loosen up and have fun with this pictures. Definitely recommend to use them for your photography needs.
Date: 5 months ago
Review №82
Rating: 5
Wonderful staff, impeccable quality photos, and a welcoming environment.
Date: 5 months ago
Review №83
Rating: 5
Arron was the best. He has a very positive vibe and personality. Made my babies experience very comfortable cause hes a little shy . All the workers as well were all very polite.
Date: 5 months ago
Review №84
Rating: 1
Not thrilled with their customer service! i just called in to get a status update on pictures I ordered over a month ago and the man I spoke with wanted to talk over me, didnt ask me for an order number, tried to tell me what they did without any other information. Will not be purchasing pictures from you all again and maybe hire people who actually like doing their job.
Date: 5 months ago
Review №85
Rating: 5
The staff was very professional and nice. They also answered any questions that I had. I even have plans on coming back to take cap/gown photos.
Date: 5 months ago
Review №86
Rating: 5
Logan s is an experience, to say the least! My daughter did her senior photos here in August and the photographer was EXCELLENT! He made her feel so special! I went back today to place an order and Mrs. Iris was so kind and worked with me as I cried about only getting 3 prints I didn t know they did layaway, signs all over the place, I was so excited on picture day, I guess! OMG I would have gotten them all! So remember that parents! The staff is so friendly and supportive!
Date: 5 months ago
Review №87
Rating: 5
Date: 5 months ago
Review №88
Rating: 5
Very respectful , very helpful and all around good experience
Date: 5 months ago
Review №89
Rating: 5
Amazing customer service
Date: 5 months ago
Review №90
Rating: 5
Date: 5 months ago
Review №91
Rating: 5
Excellent photography highly recommended
Date: 5 months ago
Review №92
Rating: 5
Date: 5 months ago
Review №93
Rating: 5
Sweet people :) 10/10
Date: 5 months ago
Review №94
Rating: 5
Photographer was awesome and very professional. Hes great at photography.
Date: 5 months ago
Review №95
Rating: 5
The whole experience was great! Went in right away, no wait at all. Great customer service from the minute you check in. The photographers were friendly and very welcoming. They helped my son to feel relaxed and enjoyed his session. Not to mention the photographs came out great. So excited, can t wait to receive my order.
Date: 5 months ago
Review №96
Rating: 5
Highly Recommended
Date: 5 months ago
Review №97
Rating: 5
Logan photographed my 2 oldest (Senior 2017 and 2018) so of course I had to bring the 3rd one here (Senior 2024). They are awesome at what they do
Date: 5 months ago
Review №98
Rating: 5
Date: 5 months ago
Review №99
Rating: 5
I was displeased with the original photos that were taken at the school. When I contacted Logans about them they offered to retake them at their studio. I was really pleased with the results. The photographer we had did a great job!
Date: 5 months ago
Review №100
Rating: 5
Date: 5 months ago
Review №101
Rating: 5
Date: 6 months ago
Review №102
Rating: 4
Josline took my daughter pictures and she was amazing !!!!
Date: 6 months ago
Review №103
Rating: 5
They did a wonderful with my son pictures
Date: 6 months ago
Review №104
Rating: 5
What can I say, Logan s Photography is the Absolute Best hands down. Professional, friendly and Super Fun!!!
Date: 6 months ago
Review №105
Rating: 5
Date: 6 months ago
Review №106
Rating: 5
Great experience!! Great eye!!!
Date: 6 months ago
Review №107
Rating: 5
I want to thank guys so much for taking care of my son senior pictures. The staff from the beginning to the end was wonderful. Im coming back with my entire family to take pictures. Brian Flewellen
Date: 6 months ago
Review №108
Rating: 5
Date: 6 months ago
Review №109
Rating: 5
Date: 6 months ago
Review №110
Rating: 5
Date: 6 months ago
Review №111
Rating: 5
Date: 6 months ago
Review №112
Rating: 5
The team was amazing with my son and our entire family for the Senior pics. The customer service is top notch.
Date: 6 months ago
Review №113
Rating: 5
Date: 6 months ago
Review №114
Rating: 5
Good photographers!!!
Date: 6 months ago
Review №115
Rating: 5
Loved the experience with my senior. Thank you!
Date: 6 months ago
Review №116
Rating: 5
Great experience as always, wonderful staff.
Date: 6 months ago
Review №117
Rating: 5
They take their time, so professional and answer any questions that you may have. The pictures are fantastic!!!!
Date: 6 months ago
Review №118
Rating: 5
Logan Photography has exceptional customer service. They greeted me with a smile and delivered top-notch quality work. Highly recommended!
Date: 6 months ago
Review №119
Rating: 5
My grandson took his first professional picture for his graduation this year 2024 at Logans. One thing I can truly say is they do great work on their pictures they were the kindest professionals And there was consistent in all their pictures the quality was awesome, and the customer service and the photographer made you feel welcome Thank Logans you guys are the best.
Date: 6 months ago
Review №120
Rating: 5
Date: 6 months ago
Review №121
Rating: 5
This a a great, very good welcoming warm group of people here to work with. They made my son very comfortable and the pictures where amazing. Thanks for great customer service.
Date: 6 months ago
Review №122
Rating: 5
The entire team were very professional and made my daughter feel like a super model. We will cherish this moment, senior picture day! Thank you Logans Photography for capturing this once in a lifetime moment.
Date: 6 months ago
Review №123
Rating: 5
It was a great experience
Date: 6 months ago
Review №124
Rating: 5
Date: 6 months ago
Review №125
Rating: 5
Awesome experience this year and last year.
Date: 6 months ago
Review №126
Rating: 5
Highly recommend. All the photographers are very attentive, patient and kind. Loved all the photo options! Great experience
Date: 6 months ago
Review №127
Rating: 5
Date: 6 months ago
Review №128
Rating: 5
They were quick and awesome and made it fun for everyone! Highly recommended
Date: 6 months ago
Review №129
Rating: 5
Date: 6 months ago
Review №130
Rating: 4
Date: 7 months ago
Review №131
Rating: 1
Date: 7 months ago
Review №132
Rating: 5
Logan s photography has a great studio set up, lots of photo options for Seniors, super friendly and accommodating staff, easy to schedule online and get in/out. Great experience, thank you!!
Date: 7 months ago
Review №133
Rating: 5
I have two graduates this year. They attend different schools. One took senior pictures at school w/ a different company .The oldest twin took pictures with Logans. And their product quality is consistently outstanding. Logans photographers maintained a friendly approachable demeanor throughout the session. I had to bring the youngest twin to re-take senior photos with Logans. They have captured memories that will cherish.
Date: 8 months ago
Review №134
Rating: 5
Best photography place ever
Date: 8 months ago
Review №135
Rating: 5
Excellent customer service. Versie walked us through the process and checked on us during the shoot. Joseph, Howard and the lady photographer (can t remember her name ) were extremely professional but fun to work with. It was a long morning with about 500 students & staff but they handled it with ease. Same time next year! #cochrancolts
Date: 8 months ago
Review №136
Rating: 5
Sometimes the review isnt about the company/person getting it right the first time, because rarely do any of us do that. My 5 stars is based on how Logans handled themselves when they were made aware that a mistake was made. They were made aware of what happened and recognized the oversight. In my mind, I could have done more to follow up too; however, they did try to blame me and say that. They took full responsibility and was so, super kind in the process. My daughter had already raved about the amazing experience that she had being there and taking her photos (I wasnt able to go, so I was already happy to know that she had been in good hands). Thank you Logans Photography for the work you do. I have one more graduate coming up and if his school doesnt use you, then I will!
Date: 9 months ago
Review №137
Rating: 1
Schools and Districts Beware! My experience for my child was horrible. You pay an upfront sitting fee (believing it is a package fee), then its like pulling teeth to view your proofs (which you pay for again). Cant reach them in person or on the phone. Going on over two months and I still havent seen proofs that Ive paid for. Schools need to disengage and stop misleading parents with this service.
Date: 9 months ago
Review №138
Rating: 1
Date: 10 months ago
Review №139
Rating: 5
Date: 10 months ago
Review №140
Rating: 1
The absolute worst customer service experience ever! They put you on hold forever Never answer the phone, not to mention their picture quality is the worst.
Date: 10 months ago
Review №141
Rating: 4
Thier picture quality is very nice order school picturesformynephew
Date: 10 months ago
Review №142
Rating: 1
I ordered a package with digital copy, but their downloading page doesnt work at all. On the instruction, it says the download will expire in 14 days, I tried to reach them several times through email, but never get any responds. Terrible service!
Date: 10 months ago
Review №143
Rating: 5
Date: 10 months ago
Review №144
Rating: 1
The quality of their work is NOT what it used to be. They don t care about how the pictures come out because you have to pay first (they basically make their money whether you like the pictures or not)! I ve literally taken better pictures of my child on my damn phone.
Date: 10 months ago
Review №145
Rating: 1
Just received my sons 4th grade photo and it is the most low budget, photograph I have ever seen and you want $25 to change the background and for 8 wallets? No date for retakes, just a terrible rushed photo that looks like it was taken over Snapchat on a Nokia. I blame the district for choosing this company instead of Lifetouch. So disappointing
Date: 11 months ago
Review №146
Rating: 1
Apparently unlike lifetouch? No one tells you that your kids must prepay or they don t even get their picture taken at Blair elementary. Wow, it costs that much to produce a digital online for us to pick one for our kid? I get an upset first grader on her way home to tell us that because we forgot to give paper money, that our child didn t even get the chance to take a photo. We were never notified that we needed to send money for her to even get an opportunity to sit for this low company through her school. I wonder how many other kids they excluded especially since we live in a low income area and they may have not had money. Then, to add insult to injury we look at the website which invites us to the studio for pictures after the fact. Like what??? No. I ll actually go take my kids school photos from a reputable company. Because that is just insane to me. Boycott, don t buy the photos, and DISD will hopefully stop contracting with these trash people.
Date: 11 months ago
Review №147
Rating: 5
Both of my kids school pictures come back looking amazing very sweet team
Date: 11 months ago
Review №148
Rating: 2
Pictures came out ok.. not to happy how my daughters hair came out, her hair was everywhere. Back in the day the photographers would make sure we were smiling nice, good posture and even fix/adjust our hair but this one didn t.
Date: 11 months ago
Review №149
Rating: 1
Tried ordering my sons first grade photos online but the website is barely functional number one and number two theres no way to place an order online even with an online order code.
Date: 11 months ago
Review №150
Rating: 5
Service was very professional and friendly
Date: 11 months ago
Review №151
Rating: 5
I think they do excellent work
Date: a year ago
Review №152
Rating: 5
Great ownership and services !
Date: a year ago
Review №153
Rating: 5
Date: a year ago
Review №154
Rating: 5
Good customer service, they solved my order.
Date: a year ago
Review №155
Rating: 1
Terrible service I ordered 5 photos for my son and when they delivered them to me They gave me the same photo in all five Pay for 5 different photos And they give me the same Besides, they only took one photo And they gave me that, The most logical thing was to take several and give me the best photos. They lose customers because of their terrible service
Date: a year ago
Review №156
Rating: 5
I its awsome place
Date: a year ago
Review №157
Rating: 1
Very bad photographs, my daughter took photos of her with her eyes between closed and open and thats how they printed them, they dont take care and take the photos as Very bad service, money thrown away
Date: a year ago
Review №158
Rating: 1
If your child misses picture day, good luck with getting a refund. Never pay in advance online. I was told over the phone that it could take weeks to get a refund because they issue refunds at once to everyone. I will definitely make a complaint to the district. Ive never heard of a ridiculous process in all my life. By the way, dont bother to email, no one will respond.
Date: a year ago
Review №159
Rating: 5
Loved the service
Date: a year ago
Review №160
Rating: 5
I just Love, Love Logans Photography. They are down to earth family oriented people. They go above and beyond to assist and make their customers happy. This type of great customer service is why they have been in business, so long. We greatly appreciated them.
Date: a year ago
Review №161
Rating: 5
We always get our kids school pictures from here they make it easy and convenient to buy the kids school pictures!
Date: a year ago
Review №162
Rating: 5
Date: a year ago
Review №163
Rating: 5
Date: a year ago
Review №164
Rating: 5
Logans has taken my family senior pictures for years. We always have fun when we go and everyone is so nice.
Date: a year ago
Review №165
Rating: 5
Date: a year ago
Review №166
Rating: 5
Cannot thank Logans Photography enough for the great customer service. I contacted them over the Christmas holidays regarding an order I placed and someone was in contact with me within a few hours! I wasnt expecting anyone to be in touch until after the New Year! I got my order within days after the New Year. Exceptional service! Thank you Joselyn at Logans Photography!
Date: a year ago
Review №167
Rating: 5
A Great PHOTOGRAPHER
Date: a year ago
Review №168
Rating: 5
Favorite Starbucks in Lakewood area!!!!! Shout out to the crew for always hamdling orders to perfection!!
Date: a year ago
Review №169
Rating: 1
I dont like my photos :( one of them came out smudged and for some reason the photo has lines on them??? they just dont look right... I wont be buying again!!!
Date: a year ago
Review №170
Rating: 1
If I could give zero stars I would!!!!! Customer service sucks..wish I could talk to the owner!! I was told after several times of calling to get my child s senior pictures I will put the message on her desk I know she gone roll her eyes but she will call you Wait what I m the one spending money I don t care if she roll her neck get me the service I paid for. Terrible place
Date: a year ago
Review №171
Rating: 5
Customer service was very good I my granddaughter forgot to pay her for her pictures and they accepted it when I went in thank you guys so much
Date: a year ago
Review №172
Rating: 5
Date: a year ago
Review №173
Rating: 5
Always the best vape store! Staff is phenomenal!
Date: a year ago
Review №174
Rating: 1
Edit: I received my childrens pictures close to 6 weeks after they were given out. They couldnt find my orders. Hopefully they reevaluate and do better. The whole thing was ridiculous. Havent received my childrens school pictures even AFTER they reached out to ask if one was absent that day. I told them no, and they said they will look for them. Got sent home an order form with my daughters picture on it saying last chance to order but with the WRONG name. I havent even seen or heard anything at all about my sons pictures. Ive called multiple times, left voice-mail, even texted someone from the office. Im really upset and feel they literally just stole my money.
Date: a year ago
Review №175
Rating: 5
The staff where very friendly!
Date: a year ago
Review №176
Rating: 1
Date: 2 years ago
Review №177
Rating: 3
Date: 2 years ago
Review №178
Rating: 5
My daughters picture turned out so beautiful. The staff was kind and helpful with posing my daughter. Overall great experience.
Date: 2 years ago
Review №179
Rating: 5
Very good quality of photographs
Date: 2 years ago
Review №180
Rating: 1
I order my pictures from Kramer elementary School May 10th and Im still waiting on my granddaughters pictures they dont return phone calls they dont respond to emails I dont know whats going on but this is not right schools been out so I like to know when will I receive my pictures and do I have to go to your location to pick them up or do I need to have them sent to my house this is unacceptable communication its not the way to do business and I can assure you I will not be ordering no more pictures from this company for my granddaughter
Date: 2 years ago
Review №181
Rating: 5
Date: 2 years ago
Review №182
Rating: 5
Date: 2 years ago
Review №183
Rating: 1
I have sent them an email and they do not answer apart from the number they have and neither. Since March 29, they took the photo of my daughter and they have not delivered it to her. They sent me a paper so that I could order it as if I had paid for it even... when I paid for it from the day they were taken, apart from the photo that I had The paper is ugly.
Date: 2 years ago
Review №184
Rating: 5
I had a great experience I will definitely recommend
Date: 2 years ago
Review №185
Rating: 2
My child took pictures, which turn out good. Everyone was so nice and friendly then. Now, as I sit outside the office building a few months, I can say my experience today was anything, but nice. First, I informed the representative behind the counter I wanted to speak with someone about getting my childs pictures. I admit my phrasing couldve been better. After almost five minutes I realized he was looking through pick-up orders. Once we established way I was there. He informed me to wait to talk to the lady who was currently speaking with another customer. Once she was able to help me, she sat me at a table and told me to look through the pictures I wanted, handed me a price sheet and left;not before telling me not to pull out my phone so I couldnt take pictures. The same pictures she pulled up that had Logans name in bold white front stamped across my childs face. Leaving me wondering what the facial expression was on each shot. I asked the man behind the counter if there were any way the could assist me so I could see my child face. Another rep in the booth next to me, who was assisting another family picking out their pictures that had no stamps across their pictures they were viewing, and had two cell phones out, told me she would be over soon to remove the logo to help me view. I sat there for a while before the first lady came back and asked do you know what packages you want. I told her I wasnt able to see the face. She than tell me unless you pay you want be able to see it without the logo. Funny, because that isnt what I was told by the other worker. I would have gladly sat with a worker to pick out these high price pictures, but I left because I didnt felt like she trusted me, she wasnt helpful and far from friendly. I think she became upset when I said the prices were a lot of money for one or two poses., and they are. Yet, these are memories and if I wanted the I was going to pay. I just wanted to see what I was paying for. The other family was able to sit with the rep and go frane by frame discussing the pictures the like and didnt like, narrowing them down. I on the other hand was just giving a price list, told to click next and dontcsteal by taking pictures with my phone (something I already knew, not only because a sign that read the same thing was next to the computer, but because I know bett).
Date: 2 years ago
Review №186
Rating: 2
It took my pictures 3 weeks to get here after I was told that they were going to be ready. And I had to called constantly only for them to say what is your call back number so they can call the next day and they NEVER called. Was getting the run around. They dont listen they try to get you to get what they want you to have after you clearly stated what you want..
Date: 2 years ago
Review №187
Rating: 5
Date: 2 years ago
Review №188
Rating: 5
Date: 2 years ago
Review №189
Rating: 1
Super unhappy with quality of the photos, lack of selection availability when it comes to picking packages (offer about a million wallet size photos with every package, who needs wallets these days?), the backgrounds they use are super outdated, and overall the photos they sell are totally not worth what they charge. I don t like that they make you buy photos before even seeing them I m not going to pay for something I don t like. I really hope our school switches to a different photographer!
Date: 2 years ago
Review №190
Rating: 4
Friendly people
Date: 2 years ago
Review №191
Rating: 1
I would give zero stars if I could. They are very unprofessional and I don t know why schools use them. I can see that they are cheap but that doesn t mean book them because of the low price. I went to go get my sons first picture day photos and this place ruined it. After weeks of not finding my sons photo, they told me that they found it and that I could come pick it up. Upon arrival they printed out someone else s child. They even had this childs name in place of mine. They had the nerve to stupidly ask me did I want to get my son out of the car to take a picture. H no I do not. Very ghetto. Wasted my time got a refund but the fact that my son did not have his pictures after calling them multiple times with no call back unless I stayed on their butts was so frustrating! Edward Titche never needs to book these people again.
Date: 2 years ago
Review №192
Rating: 1
Is this the only school picture studio in town? I will never order photos from this outfit, again! I have currently been waiting on pictures that I had to re-order, again, due to their error, for over a month! I NEVER had this problem with Lifetouch! Its a shame when a business is run like this. You might get someone to answer if you call but dont worry they dont know a thing-and its consistent- nobody knows nothing It is difficult to put money back into the community when the business is trash.
Date: 2 years ago
Review №193
Rating: 1
Date: 2 years ago
Review №194
Rating: 5
Amazing pics && customer service!!!!!
Date: 2 years ago
Review №195
Rating: 5
I have had great experiences with Logans Photography. I really appreciate their Down Home genuine approach to their customers. I would highly recommend this wonderful business to anyone who wants professional photos. We are Grateful, The Daanny Robinson Team,
Date: 2 years ago
Review №196
Rating: 1
Website down under maintenance.....and how are we to pay for pictures for picture day at school???? Every year its something. Dallas ISD look for another photographer-there are more options out there with better service and better prices!
Date: 2 years ago
Review №197
Rating: 1
I ve been trying for weeks to get a hold of someone ANYONE to answer a SIMPLE question. I tried calling during their SUPPOSEDLY open hours and I got a closed message. I left a message on the phone anyway. I tried emailing several times. I got one response asking what school I was asking for and then nothing. I tried responding to the same email several times and it was sent back. I also messaged them on their Instagram and never got a response. I need to know if I can get my daughters pictures or not!! I never leave complaints. I don t bother but these are my daughters pictures and I ve tried to get answers and have gotten no help. It s ridiculous.
Date: 2 years ago
Review №198
Rating: 5
Great place to dine, very friendly customer service.
Date: 2 years ago
Review №199
Rating: 1
Not too mention they are high for these pictures and I have 3 children in Elementary school mind you. I shouldnt have to pay $150 for pictures good grief!! And with all these negative reviews I DARE NOT!!!
Date: 2 years ago
Review №200
Rating: 5
Date: 2 years ago