Chipotle Mexican Grill

1301 W Davis St, Conroe, TX 77304, United States

Chipotle Mexican Grill

About the Company

rating: 3.8

Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.

Categories

  • Mexican restaurant
  • Caterer
  • Fast food restaurant

Contact Information

Phone: +1 936-756-8555

Website: https://locations.chipotle.com/tx/conroe/1301-w-davis-st?utm_source=google&utm_medium=yext&utm_campaign=yext_listings

Address: 1301 W Davis St, Conroe, TX 77304, United States

Working hours
  • Sunday: 10:45 AM–11 PM
  • Monday: 10:45 AM–11 PM
  • Tuesday: 10:45 AM–11 PM
  • Wednesday: 10:45 AM–11 PM
  • Thursday: 10:45 AM–11 PM
  • Friday: 10:45 AM–11 PM
  • Saturday: 10:45 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

Hated it/loved it

Date: a week ago

Review №2

Rating: 4

Date: a week ago

Review №3

Rating: 2

Again ran out of chicken!

Date: a week ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 4

Food was good

Date: 2 weeks ago

Review №6

Rating: 1

Date: 2 weeks ago

Review №7

Rating: 5

Date: 2 weeks ago

Review №8

Rating: 1

I love Chipotle in downtown Houston, but when I last went to this store it was dirty and the service was terrible.

Date: 3 weeks ago

Review №9

Rating: 5

Date: 3 weeks ago

Review №10

Rating: 1

The most pathetic excuse of a chipotle. Please tell me how a CHIPOTLE is out chicken, steak, rice, guacamole, etc. every single time I try to eat there. I kid you not, every time I have stopped by in the past four months since living here they have a sign they re out of half of their menu. Is this a management issue or are your employees too lazy to make food a hour or two before close? Ridiculous. Location needs corporate to come in and replace the entire staff. When we actually are able to order food the service is poor. It s really unfortunate.

Date: 3 weeks ago

Review №11

Rating: 5

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

Date: a month ago

Review №14

Rating: 1

At 9:30pm you can t eat inside the restaurant because it s pretty much closed from cleaning. They start lying about food options available. And essentially my bowl is just one big mushy mess of rice and sour cream. Flavorless. At this point I m eating the beans and meat out of the rice and I can t tell which is which. This place is on the verge of closing down by the use of cheap ingredients like rice, lettuce and sour cream. A hot mushy nasty mess. No need to post additional photos they already tell the story and everyone knows it s terrible. Including the owner. After posting this I went and read the other reviews. I just want my money back. Disgusting.

Date: a month ago

Review №15

Rating: 4

Food is good, and workers fast but Chipotle you need a little work on that atmosphere felt like I was going through a drive-thru on the inside w no smile and not much space

Date: a month ago

Review №16

Rating: 2

The chips werent stale and the queso was good. The burrito was cold the meat wasnt warmed the rice was seeming old. I just expected better from this chain line of food. Why does it have to be certain day to get good customer care...??.. And no the delivery service was quick, so it wasnt them.

Date: a month ago

Review №17

Rating: 1

One of the teenagers at the register ignored my question three times because she was too busy on her phone. Customer service needs to be better.

Date: a month ago

Review №18

Rating: 3

I paid for extra meat for my burrito and it was hardly any meat in it. It was like a veggie burrito. My kids meal was missing the fruit. They do not pay attention to orders.

Date: a month ago

Review №19

Rating: 1

Ordered 2 bowls on the app, and drove the 20 minutes to pick them up. Once I got there I waited another 10 minutes for my order (11 minutes past the shown pickup time on the app). Got home and both bowl were labeled wrong with each missing at least 2 items. Next time I won t waste my money with chipotle, I ll save money and get higher quality food and service at Freebirds.

Date: 2 months ago

Review №20

Rating: 1

My experience tonight at chipotle with the 2 girls working the counter and register was absolutely disrespectful and rude. It took the staff 4-5 min to acknowledge me after I walked in, and there was no sense of customer service with the interaction. They seemed more intent on closing and cleaning than helping customers even though it s not closed for another hour. After being short and rude with me through making my food with multiple corrections after I spoke very clearly and politely, the burritos were half wrapped and barely closed. The girl working the register tried to short me on my change because I paid with cash, and gave me attitude like the extra 50 cents she had to give me because of the shortage was going to come out of her own pocket. There was even an attitude over me using their rewards program to pay for the expensive guacamole. If you don t want to be polite and have good manners, don t work in a food industry and serve people.

Date: 2 months ago

Review №21

Rating: 5

Everything was tasty and fresh.

Date: 2 months ago

Review №22

Rating: 1

First and last time at this place. Ladies room was overflowing pee from the toilet to the floor in the hallway. My burrito ended up being not even fully wrapped up in the to go bag. None of the food items were full. Trashcans disgustingly overflowing. Chairs were all missing from tables. Zero napkins available. This place was full of employees standing around doing nothing. Just overall filthy establishment with employees who could care less. I was so grossed out we threw away our food and left. Now reading reviews Im shocked the health department hasnt shut this place down yet.

Date: 2 months ago

Review №23

Rating: 3

Somewhat consistent food and some good employees. HOWEVER, the biggest turnoff is the always stand set up outside which has scammed me before. I tried calling but they apparently don t have a customer service dept and no access to notice the store without robot service. The manager needs to step up because it doesn t appear he/she is active with maintaining things. From other reviews, they don t care and just send people to the website. Please take care of these issues whomever you are.

Date: 2 months ago

Review №24

Rating: 1

Date: 2 months ago

Review №25

Rating: 1

$5 chips and queso? Is this a joke? Y all missed April 1st by a few months.

Date: 2 months ago

Review №26

Rating: 1

Placed an order for 10:50 says they open at 10:45 and they didn t unlock the door with people waiting until 11:00 and food wasn t ready till 11:15. Bad location!! Montgomery is much better. Smalls portions also when I pay for double

Date: 2 months ago

Review №27

Rating: 5

Date: 2 months ago

Review №28

Rating: 1

This has to be the worst location I ve been to. The staff is too worried about socializing in the back and this place is disgusting. Nothing is kept clean and I wouldn t be surprised if they didn t have a pest problem. Don t bother ordering online or from the app because it s never ready with the time they give you. It s quicker just to stand in line and order.

Date: 2 months ago

Review №29

Rating: 1

Food not kept at correct temperatures. You will get bubble guts.

Date: 2 months ago

Review №30

Rating: 5

Date: 2 months ago

Review №31

Rating: 1

Rude service, one of the employees members slammed my bowl down because I asked for the tortilla I paid for? They were out of queso and veggies when I went as well. I have no idea how they have a 3.8 star review, chipotle employees have definitely been slacking lately, I understand they make minimum wage but thats not my fault? Go work for chic fil a I hear they pay better and are 1000% more pleasant!

Date: 2 months ago

Review №32

Rating: 1

Usually love the food, but today we had an extremely rude employee that even threw the bowl down and food was tossed out. On top of being out of vegetables and queso, and rude staff, we also had to wait 8 minutes past our pick up time.

Date: 2 months ago

Review №33

Rating: 1

How do they have a 3.8? This was the WORST!!!!!! Customer service I have ever received at a chipotle!

Date: 2 months ago

Review №34

Rating: 4

Date: 3 months ago

Review №35

Rating: 3

Food is always quality. Always an issue with the drink machine and the employees rarely tell you even after ordering a drink.

Date: 3 months ago

Review №36

Rating: 3

Drink situation is always awful it s a different problem every week and Diet Coke and Coke Zero is always switched?

Date: 3 months ago

Review №37

Rating: 5

the best!

Date: 3 months ago

Review №38

Rating: 5

I love it. Just dont go at night. The rice is hard & chicken is burnt. But during the day its so fresh & good.

Date: 3 months ago

Review №39

Rating: 1

$9.50 for a side of meat only? Rip off chipotle, when a carnitas burrito bowl is $10.10

Date: 3 months ago

Review №40

Rating: 3

Date: 3 months ago

Review №41

Rating: 1

I normally was ordering ahead for pickup until one day they threw my stuff in the bag and had guacamole mixed with lettuce all in my bag. From there on I decided no more order ahead I want to see them make my food. Well I walk up and the food is not fresh. The guacamole was so brown I couldnt believe they were still serving it. The place had a bad smell and I guess their a/c was out on top of that. Just nasty... I wont be back.

Date: 3 months ago

Review №42

Rating: 1

Service just keeps getting worse. Me and my husband went for lunch most ingredients bins were empty and when I asked for fresh food they got upset. To the next customer who was ordering was a friend or relative and they overfilled his bowl. You can see the finished bowl to the bottom and the top was their friend.

Date: 4 months ago

Review №43

Rating: 5

Date: 4 months ago

Review №44

Rating: 2

I got a Togo at chipotle this is what I got for $13. Do better!

Date: 4 months ago

Review №45

Rating: 1

Dirty place with slow service that also happened to give me food poisoning for 2 days. Make sure to take care of your chicken...

Date: 4 months ago

Review №46

Rating: 5

Great food

Date: 4 months ago

Review №47

Rating: 1

Came in at 10:15p on 5/18 and was told they had no burritos. Basically the main thing they sell. Just close earlier if you will not have key items 45 min before close.

Date: 4 months ago

Review №48

Rating: 1

Portions way too small and prices way too high.

Date: 4 months ago

Review №49

Rating: 1

Spent $30 at chipotle and got a burrito like this for $14 that s ridiculous

Date: 4 months ago

Review №50

Rating: 5

Excellent place and very good service

Date: 4 months ago

Review №51

Rating: 1

Portion size is horrible

Date: 4 months ago

Review №52

Rating: 1

This location sucks, I felt rushed, all the workers in line seemed as if they all were just moving to fast. In the burrito was horrible. Chipotle is not the same anymore

Date: 4 months ago

Review №53

Rating: 2

One of the grosser Chipotles Ive been to. All of the trash bins are more than overflowing everytime I go to this location (about once/mth) and no one is bussing the tables. The customers are expected to wipe the slime of guac, lettuce, and rice off their tables- any table in there- before being able to dine in. They always have 4 people working the line, so Im not sure if staffing or pure laziness is the culprit here but I hope theres improvement soon. This location is the closest one to my bfs house and I dont want to drive an extra 5 miles just to get my favorite lunch. Food wise: the steak is overcooked, not even medium rare, just well done leather. The rice is sticky and clumped up, someones isnt properly mixing the lime juice and cilantro into it bc its just white bland mush in my mouth. Please do better for the brand!! Parking: Always a busy spot hard to find open parking spaces

Date: 4 months ago

Review №54

Rating: 5

Date: 4 months ago

Review №55

Rating: 5

Date: 4 months ago

Review №56

Rating: 1

Date: 5 months ago

Review №57

Rating: 4

Service was very slow. Some employees walking around like they didnt want to be there. This is the 1st time Ive seen these issues at Conroe Chipotle.

Date: 5 months ago

Review №58

Rating: 1

Ordered chicken hard shell tacos. Taco shell stale, little to know chicken. Rice, a little bit of lettuce and that s it. I m not paying for that! I want my money back! I m more than happy to share pictures.

Date: 5 months ago

Review №59

Rating: 1

I order a bowl with rice steak black beans sour cream. I got home and the bowl was less than half full. Had a drop of sour cream a spoon full of rice very little black beans and steak three chucks of it. And I paid 20.00 dollars for it. Very very disappointed.

Date: 5 months ago

Review №60

Rating: 4

Date: 5 months ago

Review №61

Rating: 1

Please do not eat here, I ve been throwing up for hours.

Date: 5 months ago

Review №62

Rating: 4

Date: 5 months ago

Review №63

Rating: 1

Date: 5 months ago

Review №64

Rating: 1

Over charged me, got home and they gave me the wrong order.

Date: 5 months ago

Review №65

Rating: 1

Restrooms were gross! Obviously didn t check on them. Horrible job cashier! Also! While we were ordering they put up an only cash sign. For a place that is supposed to have FRESH FOOD and clean ingredients. The environment was not CLEAN!!!!!!! And to make it even worse I d understand if they were packed full of people. They weren t!

Date: 5 months ago

Review №66

Rating: 1

The young lady that took my order got it all wrong. I asked for two chicken bowls. I got veggies instead. She acted like she was in such a hurry to take everyone orders. I had said that I wouldnt go back there, I was hugury and wanted to pickup something quick. Im done, will not be going back. I just have to be hugury

Date: 5 months ago

Review №67

Rating: 2

Food wasnt bad. The young girl working the line was obviously hating her job and made it obvious. No eye contact, no smile or thank you. I should have just left instead of paying.. Tables and floors were dirty. Didnt seem like there was much urgency to help get people served, as there was a fairly long wait and staff was busy doing other things.

Date: 5 months ago

Review №68

Rating: 1

Waited in line for about 15 minutes only had one girl working the line major attitude. One girl was cleaning lobby not so well though one was prepping chips in bags and standing on counter top reaching things and helped at register. Someone needs to help out with counter and attitude. It was not rush hour either.

Date: 5 months ago

Review №69

Rating: 4

Had a chicken bowl and ice tea, $14.00 Fresh, quality, very good and healthy. No rice to keep the calories and carbs low. Great keto choice. Food

Date: 5 months ago

Review №70

Rating: 5

Date: 5 months ago

Review №71

Rating: 1

They don t give refunds when they serve you w BROWN guac. Absolutely disgusting.

Date: 5 months ago

Review №72

Rating: 1

Ordered online. Came to pick up my order, got to my car and noticed the chips and queso were not in the bag. Came back inside, and three employees talking and one sitting on the counter. Waited for just a few seconds asked for my chips and queso. She goes to grab a small and I explain I ordered a large. She hands me the queso .. queso dripping all down the side of the container. Get home to find out the extra tortilla I paid for was not in the bag. Open my bowl to find out the guacamole I paid for wasn t in my bowl? The tacos are supposed to have veggies on them, no veggies? Try to call the restaurant twice and no answer(With three people standing around/sitting around?) No other online orders and one customer in the restaurant? Not acceptable service and unacceptable quality of food, I expect a refund for the items I did not receive.

Date: 5 months ago

Review №73

Rating: 1

Is really dusty in the personal really bad

Date: 5 months ago

Review №74

Rating: 1

The service and quality has gone down hill. This evening they were out of rice and queso. They looked annoyed when I wanted to wait. The soda machine was also just carbonation. I d hire new employees and clean the place up.

Date: 5 months ago

Review №75

Rating: 1

Date: 5 months ago

Review №76

Rating: 1

I tried to get a refund, and they refused. Pretended that not one of the employees can speak English. They now serve warm, completely brown, dried out guacamole that looks and smells like poo! Gross! The receipt register was also broken.

Date: 5 months ago

Review №77

Rating: 2

I ve been coming to this location for over 5 years with multiple visits per month. In the past year, I have seen the quality of food and service steadily decline. I ve stopped getting drinks because the iced tea is rarely filled and the soft drinks are constantly just carbonation. The takeout orders I place have constant errors. The quality and flavor of the food is not great. My most recent order had the wrong protein, and clumps of flavorless rice. The bag of large chips was stale and sparsely filled. I rarely leave a review, but I hope that this is seen by someone that can turn things around and start making some improvements soon.

Date: 5 months ago

Review №78

Rating: 2

Never seen a chipotle location so dirty. Not to mention I ordered steak and every bite was tough and not edible.

Date: 6 months ago

Review №79

Rating: 3

Specific to this location, they skimp you every time on their bowls. I get lunch here regularly because I like the healthier option, but Ill soon stop. My bowl is always half full with barely enough food to fill me up. Ive really never encountered this problem with any other location, just this one. Maybe its the management, but I hope theyll do something about it.

Date: 6 months ago

Review №80

Rating: 5

Date: 6 months ago

Review №81

Rating: 5

Great service and fresh food, a true chipotle

Date: 6 months ago

Review №82

Rating: 3

Date: 6 months ago

Review №83

Rating: 5

Date: 6 months ago

Review №84

Rating: 2

I visited this location today 3/23/24. The girl working around 1pm was EXTREMELY rude! I have never in my life been treated the way she was treating me! She clearly does not enjoy her job. Threw the guys in front of me bowl down and then sighed and ask well what do you want? Uhhh okay pushing my food across the counter. Honestly a horrible experience! Gave 2 stars because the food was good but customer service here is awful and not worth going back ever again.

Date: 6 months ago

Review №85

Rating: 3

Portions are light

Date: 6 months ago

Review №86

Rating: 5

Just ok

Date: 6 months ago

Review №87

Rating: 4

Date: 7 months ago

Review №88

Rating: 3

Date: 7 months ago

Review №89

Rating: 5

Date: 7 months ago

Review №90

Rating: 4

Date: 7 months ago

Review №91

Rating: 5

Date: 7 months ago

Review №92

Rating: 1

Date: 7 months ago

Review №93

Rating: 1

2/16/2024 I should have had turned around as soon as I saw every table outside and inside filthy dirty. All the workers looked like they hated their life and did not want to be there. Portions were small. Guacamole was brown, sour cream runny almost like watered down. The restrooms..FILTHY. Toilets did not flush. I have worked for fast food restaurant chains and as busy as it gets, theres time in between to tidy up the place a bit. $50 later for 3 bowls.. do not waste your money here.

Date: 7 months ago

Review №94

Rating: 5

Date: 7 months ago

Review №95

Rating: 3

Got my daughter a kids meal and half isn t even edible because they ve burnt the quesadilla to a crisp.

Date: 7 months ago

Review №96

Rating: 5

Date: 7 months ago

Review №97

Rating: 2

Date: 7 months ago

Review №98

Rating: 5

Date: 7 months ago

Review №99

Rating: 4

had a guy come by and take my pickup order off the shelf while i was waiting behind him. i saw my name on the bag and he just quickly left throght the side. iwas shocked but they remade mine

Date: 7 months ago

Review №100

Rating: 5

Date: 7 months ago

Review №101

Rating: 5

Date: 7 months ago

Review №102

Rating: 3

Food here is always fantastic, great service as well! One big downside with this specific location - They are HORRIBLE about filling up their bowls all the way when it comes to pickup orders. I ordered a pickup a few weeks back and was utterly disappointed when I opened the bowl and saw it was barely full - on my trip today I didnt make the same mistake. The cashier was kind enough to fill the bowls for me which I was super appreciative of. Be sure to check your pick up orders before you drive off!

Date: 8 months ago

Review №103

Rating: 5

Date: 8 months ago

Review №104

Rating: 1

Date: 8 months ago

Review №105

Rating: 4

Date: 8 months ago

Review №106

Rating: 4

Date: 8 months ago

Review №107

Rating: 3

Date: 8 months ago

Review №108

Rating: 4

Date: 8 months ago

Review №109

Rating: 2

The cleanliness of this location was poor. The serving counter had food all over it. There were pieces of lettuce in the sour cream and still serving customers out of it. Serving trays were dirty, all available tables were dirty with left over food particles and dirty left over napkins The trash can was overflowing with trash, and the toilet wouldn t flush.

Date: 8 months ago

Review №110

Rating: 4

Very good food and good service

Date: 9 months ago

Review №111

Rating: 1

Never seem to be able to get what I order. Unless Im the only customer, Im ALWAYS given someone elses order

Date: 9 months ago

Review №112

Rating: 1

This place deserves to get 0 stars, honestly just shut this location down because it s a disgrace to the brand. Ordering took 30 minutes at 3pm, due to staff moving in slow motion. When I finally ordered they gave my food to the wrong person. Then they chased the other person down instead of just making me a new quesadilla. When I finally got my food there was no silverware at all and the condiments section was an absolute mess. All tables were dirty with food and trash. The trash cans were all full. Terrible place, only come if you wanna be mad.

Date: 9 months ago

Review №113

Rating: 1

If youre looking for frustration, visit this Chipotle location. The staff seem sleepy, and the overall experience is horrible. If I could, I would give this location a zero-star rating, and it might change if the corporate CEO comes as an undercover to see how horrible it actually is.

Date: 9 months ago

Review №114

Rating: 2

Date: 9 months ago

Review №115

Rating: 5

Date: 9 months ago

Review №116

Rating: 4

Always good

Date: 9 months ago

Review №117

Rating: 2

Date: 9 months ago

Review №118

Rating: 5

Date: 10 months ago

Review №119

Rating: 1

The people working the line were way better before the new lady loves skimping out on ingredients and I don t mean the meat I mean everything, I ll be sure to go to another location.

Date: 10 months ago

Review №120

Rating: 1

Drawer in by the Carne asada commercials on TV. I had a burrito. It was cold by the time I ate it 5 minutes after prep. Workers in the place were robotic and slouchy. Grill was charred black and nasty from whenever it was cooked on. Was offered hot or mild. I really wanted the mild but that looked disgusting so I picked the hot which burned my mouth off. Definitely not for me. My kids 2 bowls they ordered were cold also. 44 bucks down the toilet. I didnt even eat all the burrito. Threw a third of it in the trash can and I was starving.

Date: 10 months ago

Review №121

Rating: 3

Food was just ok. The Carne asada they advertise as tender was actually chewy.

Date: 10 months ago

Review №122

Rating: 4

Same as the other Chipotles in the US.

Date: 11 months ago

Review №123

Rating: 1

Customer Service is not a quality at this location. As high as the prices are I should feel welcome my entire visit. Staff just throwing food together and slopping that loose Sour Cream on those burrito Bowls not worth it I just walked out

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 1

Will probably never go to this location again each time the portions get smaller and smaller. Went today for probably the first time in 6 months and both mine and my husbands food were crazy small: my husbands bowl truly was not even filled halfway with food. Tried calling several times and complained online and no one has responded to me. Lame.

Date: a year ago

Review №126

Rating: 1

Went 8/23 around 8pm. Every single person in the front line lacked customer service. The majority of us customers in line were looking at each other with confusion on our faces. It was filthy and wasn t busy enough to have it as dirty as it was. Not coming here again.

Date: a year ago

Review №127

Rating: 1

Waited a long time just to be told system down with no sorry for the inconvenience or we apologize need better communication skills

Date: a year ago

Review №128

Rating: 1

Rice was super mushy , taste like they saved it from two days ago, meat didn t have flavor and no hello just what do you want lol wow

Date: a year ago

Review №129

Rating: 1

Asked for jus chips not queso , but was charged for it and didn t even receive it. Issue isn t much about being charged $1.60 extra. It s the fact the girl had a whole stank face and attitude with everyone. I understand people have bad days but doesn t mean you take it out on others. No napkins , forks , straws honestly practically anything was even put out it was empty and wasn t even close to closing. Location is going down hill .

Date: a year ago

Review №130

Rating: 4

Date: a year ago

Review №131

Rating: 5

Everything was great!

Date: a year ago

Review №132

Rating: 2

Slow, under employees, nice food

Date: a year ago

Review №133

Rating: 4

Just my opinion but you should be full after eating a dbl meat, rice, beans, gauc, cheese bowl. Portions are stingy? 60 190lb

Date: a year ago

Review №134

Rating: 4

Its good for a fast food restaurant, I feel like the Guac should be fresh and not brown for what they charge,

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 5

Date: a year ago

Review №138

Rating: 1

3pm on a Monday. Food very old. And nothing fresh ready. Too many choices in the area.

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

I love Chipotle!! I love going there and getting a steak and carnitas bowl with double meat. I also love the chips and salsa. The service is great, everyone always has a smile on their face and is so willing to help. I try to go to Chipotle as much as I can.

Date: a year ago

Review №141

Rating: 1

This is what you get when you go to this chipolte. I must be insane because either keep going to this one and this is how they always roll burritos. Idk why its so hard to literally do what your paid to do and roll the burrito. I had then re roll it and this is what I got.

Date: a year ago

Review №142

Rating: 4

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 4

Date: a year ago

Review №145

Rating: 1

My family loves chipolte and we stopped in at this location in conroe at 105 and 45 as we walked in the trash cans are overflowing I considered maybe a busy rush I proceeded to make my order the lady was scraping burnt rice off the bottom of the pan to put in 1 of my 3 bowls I asked her to please get some fresh rice I waited then I ordered a steak and chicken bowl extra meat and when my bowl was made finally there were less than 10 pieces of combined meat I paid for extra meat and received less than a single serving I carried on to eat our meals and the drink area was a mess and many things were not available this has to be the absolute worst experience at a chipolte I have ever had save yourself and travel up the road to a different location this was horrible I will never be back

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 1

No ice, service sucks, soda machine spits out hot flat drinks. Card machine took multiple times to work. This place has really gone to dumps.

Date: a year ago

Review №148

Rating: 3

Very little portions for what I paid

Date: a year ago

Review №149

Rating: 1

rice is hard as hell

Date: a year ago

Review №150

Rating: 5

Taste is superb, I drive from Montgomery because the chipotle over there is terrible but this one is chefs kiss

Date: a year ago

Review №151

Rating: 2

I stopped by this location at 9:54 PM since on their website it clearly informs it is open until 10:00 PM so as I walked up to the door I noticed two employees rushing to lock the door and looked at me straight in the face and continued to lock the door without even politely letting me know they were closed knowing well we still had a few minutes left until closing time. It is quite offensive and rude to be denied service.

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 4

Date: a year ago

Review №156

Rating: 1

Felt very rushed! I was still at the end of the line and my bowl was at check out. I missed some ingredients bc I wasnt able to see everything I wanted.

Date: a year ago

Review №157

Rating: 3

I ve been to this location several times during the lunch rush hour. Each time I grab lunch here, the spoonfuls seem to get smaller. If I m going to pay $15 for a bowl, I d like to receive enough food to make it worth it. Personally I ve never been dissatisfied or disappointed by their chicken, I love the chicken! The guac always seems to be browned. Mediocre food that s too expensive

Date: a year ago

Review №158

Rating: 2

Blah

Date: a year ago

Review №159

Rating: 2

If I ever come here again I will order online so I can get a bag of chips.

Date: a year ago

Review №160

Rating: 1

Normally this location is fine but today it started off with the doors being locked at 6p on a Friday (think they were stuck ). My burrito was wet because of bean juice and the young man on the condiments literally did full spoon fulls of sour cream where we had to scoop tons out to be edible. Then to top it off the tortilla chips were stale. Do better Chipotle

Date: a year ago

Review №161

Rating: 3

Date: a year ago

Review №162

Rating: 4

Food was good but some pieces of the chicken I got were hard but overall a good meal.

Date: a year ago

Review №163

Rating: 1

I kept digging into my plate, and the more I ate the more I noticed that I had very little meat in my order chipotle please update your food portions

Date: a year ago

Review №164

Rating: 4

Date: a year ago

Review №165

Rating: 5

Date: a year ago

Review №166

Rating: 5

I love the food but it seems rhe workers are always rushing to get u in and out.

Date: a year ago

Review №167

Rating: 4

Quick and fresh

Date: a year ago

Review №168

Rating: 1

Finally after 6 failed order attempts, I was able to convince my girlfriend to stop ordering from this Chipotle. Everytime we order online for pick up, it says ready, I head down to this location and it hasnt been made yet, so I have to wait even longer to get it made Last time, they forgot half of the order, I got home, saw the missing items and called the store. Spoke with a manager, explained what was missing and she told me to come in and they would correct it. When i got to the store, nobody had a clue what I was talking about and had to re-explain everything and wait while the missing order was made.

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 1

Garlic guajillo steak was full of fat and gristle tasted off. Guacamole went brown fast. Worst food I have ever had from chipotle. Debating never eating again. Sad portions for fajitas veggies even though I could see thru the glass the container was almost empty she ignored and just kept scraping the bottom.

Date: a year ago

Review №171

Rating: 1

Do not eat there i saw a roach on the counter today by corn and guacamole area. I was very disturbed. I m surprised to see that because it looks so clean in there.

Date: a year ago

Review №172

Rating: 5

The lady tonight around 5:30 who refilled the tortillas and then took my order has my thanks. Give her a raise. This tastes fantastic and she didn t skimp me. She s my hero.

Date: a year ago

Review №173

Rating: 4

One of the workers was upset that I asked for extra veggies. Other than that, I enjoyed my sofritas bowl.

Date: a year ago

Review №174

Rating: 5

The rice, beans, and barbacoa meat seemed to be more flavorful and cooked better ( beans were soft instead of a little crunchy) than other chipoltes I have been to. Will be stopping here again for sure.

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 1

Literally need to retrain; this restaurant has gone down hill ever since Josh stopped working here and the managers before him. It s ridiculous. Such Bad attitudes! Customer service goes very far!!! If you don t close until 10, why is everything thrown away at 9:30-9:40..? Why are you openly admitting to selling chips that are no longer good (in their words stale), I understand Wanting to get home but this is what you get paid for.

Date: a year ago

Review №177

Rating: 5

Good quick meal, not quite what pictured in advertising

Date: a year ago

Review №178

Rating: 2

Unfortunately, this location has gotten worse and continues to go downhill. Yesterday I had the pleasure of dealing with an employee who was rude, frantically rushed me, and had an attitude with not just me, but everyone else. Correction- she did not have an attitude with her friends that were eating in the dining area. After we sat down, I realized she forgot to give me the large chips I paid for. I went and told her and she stared at me for a couple seconds then grabbed a bag of chips and set it on the counter instead of in my extended hand. I said thank you even though there was no apology or response from her at all. Im not sure why she was in such a rush and so frantic because it was super slow at the time. I believe I heard someone call her Michelle. The food was pretty good today but customer service goes a long way with me. I was very turned off and not sure when Ill return.

Date: a year ago

Review №179

Rating: 1

Sat there for over 10 minutes for an Uber order. They prioritize people in the restaurant. Had to cancel. Not waiting half an hour for 3 items. Won t ever accept another food order from here again. They should just remove themselves off the platform.

Date: a year ago

Review №180

Rating: 5

First time ordering chipotle in awhile, they really stuffed the bowl. Order was read on time as well.

Date: a year ago

Review №181

Rating: 5

First time and was not disappointed. Good food and great service

Date: a year ago

Review №182

Rating: 5

Always good

Date: a year ago

Review №183

Rating: 4

I went today. I ordered a bowl. Brown rice, chicken, peppers, barbacoa, black beans, corn, cheese, Pico, Avocado, and lettuce. I also added vinaigrette with sour cream. With tortillas on the side. Got home, mixed the vinaigrette up with the sour cream. Made my tacos with the contents that is in the bowl. Dipped it in that mixture, and it was ON!! My eyes instantly rolled in the back of my Head!! Its that freakin Good. Like yall, & I mixed my drink. Lemonade, watermelon and aqua fresca.

Date: a year ago

Review №184

Rating: 1

When a customer orders a bowl, how about not leaving a third of the bowl empty. Unless I m getting a discount, I paid for a full bowl.

Date: a year ago

Review №185

Rating: 3

The cost of a meal at Chipotle has become ridiculous. They have always been on the higher side but after this meal, I probably wont be going back. For a steak bowl with extra steak, guacamole, chips, and a drink, my total was over $25. For the cost of this meal I could have went to an actual steak house. The service is subpar do to the layout being an assembly line style restaurant with no emphasis whatsoever on the customer themselves. I will say the food does have a good flavor and is filling due to the amount of rice and beans they provide.

Date: a year ago

Review №186

Rating: 1

Bad food, really dirty place, overpriced. Will not honor military. My whole family was sick after eating the food. In the dining room food on floors and tables. The only thing that was clean was the bathrooms. I ate my food in the car there was not a clean place to sit. Will not go back...

Date: a year ago

Review №187

Rating: 4

Always good, warm food. Customer service is on point!

Date: a year ago

Review №188

Rating: 2

Im giving this place 2 stars because someone was checking the temperature of the food. Texas requires chicken to be at a certain temperature at serving. It was not busy here...but, the restaurant was filthy! The trash was overflowing so bad...people put trash on top of the bin! The floor had food and napkins on it. Tables were not cleaned up. I understand a dinner rush....but, obviously it was over.... time to clean the place up.

Date: a year ago

Review №189

Rating: 1

We ordered lunch for our office and I called and requested certain side items with the manager and when we received our order the food looks thrown together the bags have sauce spilt everywhere soaking bags and bowls and the items sides requested are missing. I called to speak again with manager to let her know and she told me that I ordered through door dash that should not matter and she said she told whoever yo place the items with the order and it was not and being that I specifically asked her the first time she should had rechecked the order before sending it out.

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 2

This chipotle is the worst I have been too. The customer service was awful, the employees were annoyed and rude. The guacamole was dark brown. They gave me the wrong bowl. I highly recommend going to a different location.

Date: a year ago

Review №192

Rating: 4

Their new Guajillo steak was inedible. Very tough to chew and fatty. When I walked up to the counter to say something, the staff acknowledged as much before I could say a word. Stick with the chicken, steak and vegetarian options.

Date: a year ago

Review №193

Rating: 3

Really like the food. So much better than a burger and fries. Add a drink to your meal though and it is over priced. $3 medium drinks is just too much

Date: a year ago

Review №194

Rating: 3

Not sure if it is standard operating procedure for them to use ingredients from the previous day, but I just visited shortly after they opened for the day and as part of my order I got some very questionable guacamole as well as some (for a lack of a better adjective) flat queso. Both must have been repurposed from the day before? I dropped almost $30 for a burrito and bowl and the disappointment hurts . See sad guacamole picture below.

Date: a year ago

Review №195

Rating: 2

Online Order was wrong. Asked employee to remake food and grabbed meal from my hand and threw it in the trash. Worker questioned why I wanted my food ordered the way I ordered it. Gave me attitude and made me wait in line for requesting it to be remade because she didnt make it correctly. Terrible customer service at this location.

Date: a year ago

Review №196

Rating: 1

I have gotten a burrito here twice, the first time there were 3 long black hairs in my burrito, and the second time they didn t listen to the special notes that i added for the pickup order. I absolutely love chipotle and never leave reviews but this was honestly really upsetting . hope it gets better

Date: a year ago

Review №197

Rating: 5

I love this place is very clean

Date: a year ago

Review №198

Rating: 1

We have never had a problem at this location other than the wait, until today. Generally we get in line to ensure the portion size is what we are paying for, but because this location focuses ONLY on mobile orders (I have waited 30+ min as the SECOND person in line) we decided to try the mobile ordering. We got home and realized the bowl was essentially empty. Seemed to be 1/4 the normal size of each portion. Can t win here.

Date: a year ago

Review №199

Rating: 4

Date: a year ago

Review №200

Rating: 4

Date: a year ago