About the Company
rating: 3.8
Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Categories
- Mexican restaurant
- Caterer
- Fast food restaurant
Contact Information
Phone: +1 936-756-8555
Website: https://locations.chipotle.com/tx/conroe/1301-w-davis-st?utm_source=google&utm_medium=yext&utm_campaign=yext_listings
Address: 1301 W Davis St, Conroe, TX 77304, United States
- Sunday: 10:45 AM–11 PM
- Monday: 10:45 AM–11 PM
- Tuesday: 10:45 AM–11 PM
- Wednesday: 10:45 AM–11 PM
- Thursday: 10:45 AM–11 PM
- Friday: 10:45 AM–11 PM
- Saturday: 10:45 AM–11 PM
Reviews
Review №1
Rating: 5
Hated it/loved it
Date: a week ago
Review №2
Rating: 4
Date: a week ago
Review №3
Rating: 2
Again ran out of chicken!
Date: a week ago
Review №4
Rating: 5
Date: a week ago
Review №5
Rating: 4
Food was good
Date: 2 weeks ago
Review №6
Rating: 1
Date: 2 weeks ago
Review №7
Rating: 5
Date: 2 weeks ago
Review №8
Rating: 1
I love Chipotle in downtown Houston, but when I last went to this store it was dirty and the service was terrible.
Date: 3 weeks ago
Review №9
Rating: 5
Date: 3 weeks ago
Review №10
Rating: 1
The most pathetic excuse of a chipotle. Please tell me how a CHIPOTLE is out chicken, steak, rice, guacamole, etc. every single time I try to eat there. I kid you not, every time I have stopped by in the past four months since living here they have a sign they re out of half of their menu. Is this a management issue or are your employees too lazy to make food a hour or two before close? Ridiculous. Location needs corporate to come in and replace the entire staff. When we actually are able to order food the service is poor. It s really unfortunate.
Date: 3 weeks ago
Review №11
Rating: 5
Date: a month ago
Review №12
Rating: 5
Date: a month ago
Review №13
Rating: 5
Date: a month ago
Review №14
Rating: 1
At 9:30pm you can t eat inside the restaurant because it s pretty much closed from cleaning. They start lying about food options available. And essentially my bowl is just one big mushy mess of rice and sour cream. Flavorless. At this point I m eating the beans and meat out of the rice and I can t tell which is which. This place is on the verge of closing down by the use of cheap ingredients like rice, lettuce and sour cream. A hot mushy nasty mess. No need to post additional photos they already tell the story and everyone knows it s terrible. Including the owner. After posting this I went and read the other reviews. I just want my money back. Disgusting.
Date: a month ago
Review №15
Rating: 4
Food is good, and workers fast but Chipotle you need a little work on that atmosphere felt like I was going through a drive-thru on the inside w no smile and not much space
Date: a month ago
Review №16
Rating: 2
The chips werent stale and the queso was good. The burrito was cold the meat wasnt warmed the rice was seeming old. I just expected better from this chain line of food. Why does it have to be certain day to get good customer care...??.. And no the delivery service was quick, so it wasnt them.
Date: a month ago
Review №17
Rating: 1
One of the teenagers at the register ignored my question three times because she was too busy on her phone. Customer service needs to be better.
Date: a month ago
Review №18
Rating: 3
I paid for extra meat for my burrito and it was hardly any meat in it. It was like a veggie burrito. My kids meal was missing the fruit. They do not pay attention to orders.
Date: a month ago
Review №19
Rating: 1
Ordered 2 bowls on the app, and drove the 20 minutes to pick them up. Once I got there I waited another 10 minutes for my order (11 minutes past the shown pickup time on the app). Got home and both bowl were labeled wrong with each missing at least 2 items. Next time I won t waste my money with chipotle, I ll save money and get higher quality food and service at Freebirds.
Date: 2 months ago
Review №20
Rating: 1
My experience tonight at chipotle with the 2 girls working the counter and register was absolutely disrespectful and rude. It took the staff 4-5 min to acknowledge me after I walked in, and there was no sense of customer service with the interaction. They seemed more intent on closing and cleaning than helping customers even though it s not closed for another hour. After being short and rude with me through making my food with multiple corrections after I spoke very clearly and politely, the burritos were half wrapped and barely closed. The girl working the register tried to short me on my change because I paid with cash, and gave me attitude like the extra 50 cents she had to give me because of the shortage was going to come out of her own pocket. There was even an attitude over me using their rewards program to pay for the expensive guacamole. If you don t want to be polite and have good manners, don t work in a food industry and serve people.
Date: 2 months ago
Review №21
Rating: 5
Everything was tasty and fresh.
Date: 2 months ago
Review №22
Rating: 1
First and last time at this place. Ladies room was overflowing pee from the toilet to the floor in the hallway. My burrito ended up being not even fully wrapped up in the to go bag. None of the food items were full. Trashcans disgustingly overflowing. Chairs were all missing from tables. Zero napkins available. This place was full of employees standing around doing nothing. Just overall filthy establishment with employees who could care less. I was so grossed out we threw away our food and left. Now reading reviews Im shocked the health department hasnt shut this place down yet.
Date: 2 months ago
Review №23
Rating: 3
Somewhat consistent food and some good employees. HOWEVER, the biggest turnoff is the always stand set up outside which has scammed me before. I tried calling but they apparently don t have a customer service dept and no access to notice the store without robot service. The manager needs to step up because it doesn t appear he/she is active with maintaining things. From other reviews, they don t care and just send people to the website. Please take care of these issues whomever you are.
Date: 2 months ago
Review №24
Rating: 1
Date: 2 months ago
Review №25
Rating: 1
$5 chips and queso? Is this a joke? Y all missed April 1st by a few months.
Date: 2 months ago
Review №26
Rating: 1
Placed an order for 10:50 says they open at 10:45 and they didn t unlock the door with people waiting until 11:00 and food wasn t ready till 11:15. Bad location!! Montgomery is much better. Smalls portions also when I pay for double
Date: 2 months ago
Review №27
Rating: 5
Date: 2 months ago
Review №28
Rating: 1
This has to be the worst location I ve been to. The staff is too worried about socializing in the back and this place is disgusting. Nothing is kept clean and I wouldn t be surprised if they didn t have a pest problem. Don t bother ordering online or from the app because it s never ready with the time they give you. It s quicker just to stand in line and order.
Date: 2 months ago
Review №29
Rating: 1
Food not kept at correct temperatures. You will get bubble guts.
Date: 2 months ago
Review №30
Rating: 5
Date: 2 months ago
Review №31
Rating: 1
Rude service, one of the employees members slammed my bowl down because I asked for the tortilla I paid for? They were out of queso and veggies when I went as well. I have no idea how they have a 3.8 star review, chipotle employees have definitely been slacking lately, I understand they make minimum wage but thats not my fault? Go work for chic fil a I hear they pay better and are 1000% more pleasant!
Date: 2 months ago
Review №32
Rating: 1
Usually love the food, but today we had an extremely rude employee that even threw the bowl down and food was tossed out. On top of being out of vegetables and queso, and rude staff, we also had to wait 8 minutes past our pick up time.
Date: 2 months ago
Review №33
Rating: 1
How do they have a 3.8? This was the WORST!!!!!! Customer service I have ever received at a chipotle!
Date: 2 months ago
Review №34
Rating: 4
Date: 3 months ago
Review №35
Rating: 3
Food is always quality. Always an issue with the drink machine and the employees rarely tell you even after ordering a drink.
Date: 3 months ago
Review №36
Rating: 3
Drink situation is always awful it s a different problem every week and Diet Coke and Coke Zero is always switched?
Date: 3 months ago
Review №37
Rating: 5
the best!
Date: 3 months ago
Review №38
Rating: 5
I love it. Just dont go at night. The rice is hard & chicken is burnt. But during the day its so fresh & good.
Date: 3 months ago
Review №39
Rating: 1
$9.50 for a side of meat only? Rip off chipotle, when a carnitas burrito bowl is $10.10
Date: 3 months ago
Review №40
Rating: 3
Date: 3 months ago
Review №41
Rating: 1
I normally was ordering ahead for pickup until one day they threw my stuff in the bag and had guacamole mixed with lettuce all in my bag. From there on I decided no more order ahead I want to see them make my food. Well I walk up and the food is not fresh. The guacamole was so brown I couldnt believe they were still serving it. The place had a bad smell and I guess their a/c was out on top of that. Just nasty... I wont be back.
Date: 3 months ago
Review №42
Rating: 1
Service just keeps getting worse. Me and my husband went for lunch most ingredients bins were empty and when I asked for fresh food they got upset. To the next customer who was ordering was a friend or relative and they overfilled his bowl. You can see the finished bowl to the bottom and the top was their friend.
Date: 4 months ago
Review №43
Rating: 5
Date: 4 months ago
Review №44
Rating: 2
I got a Togo at chipotle this is what I got for $13. Do better!
Date: 4 months ago
Review №45
Rating: 1
Dirty place with slow service that also happened to give me food poisoning for 2 days. Make sure to take care of your chicken...
Date: 4 months ago
Review №46
Rating: 5
Great food
Date: 4 months ago
Review №47
Rating: 1
Came in at 10:15p on 5/18 and was told they had no burritos. Basically the main thing they sell. Just close earlier if you will not have key items 45 min before close.
Date: 4 months ago
Review №48
Rating: 1
Portions way too small and prices way too high.
Date: 4 months ago
Review №49
Rating: 1
Spent $30 at chipotle and got a burrito like this for $14 that s ridiculous
Date: 4 months ago
Review №50
Rating: 5
Excellent place and very good service
Date: 4 months ago
Review №51
Rating: 1
Portion size is horrible
Date: 4 months ago
Review №52
Rating: 1
This location sucks, I felt rushed, all the workers in line seemed as if they all were just moving to fast. In the burrito was horrible. Chipotle is not the same anymore
Date: 4 months ago
Review №53
Rating: 2
One of the grosser Chipotles Ive been to. All of the trash bins are more than overflowing everytime I go to this location (about once/mth) and no one is bussing the tables. The customers are expected to wipe the slime of guac, lettuce, and rice off their tables- any table in there- before being able to dine in. They always have 4 people working the line, so Im not sure if staffing or pure laziness is the culprit here but I hope theres improvement soon. This location is the closest one to my bfs house and I dont want to drive an extra 5 miles just to get my favorite lunch. Food wise: the steak is overcooked, not even medium rare, just well done leather. The rice is sticky and clumped up, someones isnt properly mixing the lime juice and cilantro into it bc its just white bland mush in my mouth. Please do better for the brand!! Parking: Always a busy spot hard to find open parking spaces
Date: 4 months ago
Review №54
Rating: 5
Date: 4 months ago
Review №55
Rating: 5
Date: 4 months ago
Review №56
Rating: 1
Date: 5 months ago
Review №57
Rating: 4
Service was very slow. Some employees walking around like they didnt want to be there. This is the 1st time Ive seen these issues at Conroe Chipotle.
Date: 5 months ago
Review №58
Rating: 1
Ordered chicken hard shell tacos. Taco shell stale, little to know chicken. Rice, a little bit of lettuce and that s it. I m not paying for that! I want my money back! I m more than happy to share pictures.
Date: 5 months ago
Review №59
Rating: 1
I order a bowl with rice steak black beans sour cream. I got home and the bowl was less than half full. Had a drop of sour cream a spoon full of rice very little black beans and steak three chucks of it. And I paid 20.00 dollars for it. Very very disappointed.
Date: 5 months ago
Review №60
Rating: 4
Date: 5 months ago
Review №61
Rating: 1
Please do not eat here, I ve been throwing up for hours.
Date: 5 months ago
Review №62
Rating: 4
Date: 5 months ago
Review №63
Rating: 1
Date: 5 months ago
Review №64
Rating: 1
Over charged me, got home and they gave me the wrong order.
Date: 5 months ago
Review №65
Rating: 1
Restrooms were gross! Obviously didn t check on them. Horrible job cashier! Also! While we were ordering they put up an only cash sign. For a place that is supposed to have FRESH FOOD and clean ingredients. The environment was not CLEAN!!!!!!! And to make it even worse I d understand if they were packed full of people. They weren t!
Date: 5 months ago
Review №66
Rating: 1
The young lady that took my order got it all wrong. I asked for two chicken bowls. I got veggies instead. She acted like she was in such a hurry to take everyone orders. I had said that I wouldnt go back there, I was hugury and wanted to pickup something quick. Im done, will not be going back. I just have to be hugury
Date: 5 months ago
Review №67
Rating: 2
Food wasnt bad. The young girl working the line was obviously hating her job and made it obvious. No eye contact, no smile or thank you. I should have just left instead of paying.. Tables and floors were dirty. Didnt seem like there was much urgency to help get people served, as there was a fairly long wait and staff was busy doing other things.
Date: 5 months ago
Review №68
Rating: 1
Waited in line for about 15 minutes only had one girl working the line major attitude. One girl was cleaning lobby not so well though one was prepping chips in bags and standing on counter top reaching things and helped at register. Someone needs to help out with counter and attitude. It was not rush hour either.
Date: 5 months ago
Review №69
Rating: 4
Had a chicken bowl and ice tea, $14.00 Fresh, quality, very good and healthy. No rice to keep the calories and carbs low. Great keto choice. Food
Date: 5 months ago
Review №70
Rating: 5
Date: 5 months ago
Review №71
Rating: 1
They don t give refunds when they serve you w BROWN guac. Absolutely disgusting.
Date: 5 months ago
Review №72
Rating: 1
Ordered online. Came to pick up my order, got to my car and noticed the chips and queso were not in the bag. Came back inside, and three employees talking and one sitting on the counter. Waited for just a few seconds asked for my chips and queso. She goes to grab a small and I explain I ordered a large. She hands me the queso .. queso dripping all down the side of the container. Get home to find out the extra tortilla I paid for was not in the bag. Open my bowl to find out the guacamole I paid for wasn t in my bowl? The tacos are supposed to have veggies on them, no veggies? Try to call the restaurant twice and no answer(With three people standing around/sitting around?) No other online orders and one customer in the restaurant? Not acceptable service and unacceptable quality of food, I expect a refund for the items I did not receive.
Date: 5 months ago
Review №73
Rating: 1
Is really dusty in the personal really bad
Date: 5 months ago
Review №74
Rating: 1
The service and quality has gone down hill. This evening they were out of rice and queso. They looked annoyed when I wanted to wait. The soda machine was also just carbonation. I d hire new employees and clean the place up.
Date: 5 months ago
Review №75
Rating: 1
Date: 5 months ago
Review №76
Rating: 1
I tried to get a refund, and they refused. Pretended that not one of the employees can speak English. They now serve warm, completely brown, dried out guacamole that looks and smells like poo! Gross! The receipt register was also broken.
Date: 5 months ago
Review №77
Rating: 2
I ve been coming to this location for over 5 years with multiple visits per month. In the past year, I have seen the quality of food and service steadily decline. I ve stopped getting drinks because the iced tea is rarely filled and the soft drinks are constantly just carbonation. The takeout orders I place have constant errors. The quality and flavor of the food is not great. My most recent order had the wrong protein, and clumps of flavorless rice. The bag of large chips was stale and sparsely filled. I rarely leave a review, but I hope that this is seen by someone that can turn things around and start making some improvements soon.
Date: 5 months ago
Review №78
Rating: 2
Never seen a chipotle location so dirty. Not to mention I ordered steak and every bite was tough and not edible.
Date: 6 months ago
Review №79
Rating: 3
Specific to this location, they skimp you every time on their bowls. I get lunch here regularly because I like the healthier option, but Ill soon stop. My bowl is always half full with barely enough food to fill me up. Ive really never encountered this problem with any other location, just this one. Maybe its the management, but I hope theyll do something about it.
Date: 6 months ago
Review №80
Rating: 5
Date: 6 months ago
Review №81
Rating: 5
Great service and fresh food, a true chipotle
Date: 6 months ago
Review №82
Rating: 3
Date: 6 months ago
Review №83
Rating: 5
Date: 6 months ago
Review №84
Rating: 2
I visited this location today 3/23/24. The girl working around 1pm was EXTREMELY rude! I have never in my life been treated the way she was treating me! She clearly does not enjoy her job. Threw the guys in front of me bowl down and then sighed and ask well what do you want? Uhhh okay pushing my food across the counter. Honestly a horrible experience! Gave 2 stars because the food was good but customer service here is awful and not worth going back ever again.
Date: 6 months ago
Review №85
Rating: 3
Portions are light
Date: 6 months ago
Review №86
Rating: 5
Just ok
Date: 6 months ago
Review №87
Rating: 4
Date: 7 months ago
Review №88
Rating: 3
Date: 7 months ago
Review №89
Rating: 5
Date: 7 months ago
Review №90
Rating: 4
Date: 7 months ago
Review №91
Rating: 5
Date: 7 months ago
Review №92
Rating: 1
Date: 7 months ago
Review №93
Rating: 1
2/16/2024 I should have had turned around as soon as I saw every table outside and inside filthy dirty. All the workers looked like they hated their life and did not want to be there. Portions were small. Guacamole was brown, sour cream runny almost like watered down. The restrooms..FILTHY. Toilets did not flush. I have worked for fast food restaurant chains and as busy as it gets, theres time in between to tidy up the place a bit. $50 later for 3 bowls.. do not waste your money here.
Date: 7 months ago
Review №94
Rating: 5
Date: 7 months ago
Review №95
Rating: 3
Got my daughter a kids meal and half isn t even edible because they ve burnt the quesadilla to a crisp.
Date: 7 months ago
Review №96
Rating: 5
Date: 7 months ago
Review №97
Rating: 2
Date: 7 months ago
Review №98
Rating: 5
Date: 7 months ago
Review №99
Rating: 4
had a guy come by and take my pickup order off the shelf while i was waiting behind him. i saw my name on the bag and he just quickly left throght the side. iwas shocked but they remade mine
Date: 7 months ago
Review №100
Rating: 5
Date: 7 months ago
Review №101
Rating: 5
Date: 7 months ago
Review №102
Rating: 3
Food here is always fantastic, great service as well! One big downside with this specific location - They are HORRIBLE about filling up their bowls all the way when it comes to pickup orders. I ordered a pickup a few weeks back and was utterly disappointed when I opened the bowl and saw it was barely full - on my trip today I didnt make the same mistake. The cashier was kind enough to fill the bowls for me which I was super appreciative of. Be sure to check your pick up orders before you drive off!
Date: 8 months ago
Review №103
Rating: 5
Date: 8 months ago
Review №104
Rating: 1
Date: 8 months ago
Review №105
Rating: 4
Date: 8 months ago
Review №106
Rating: 4
Date: 8 months ago
Review №107
Rating: 3
Date: 8 months ago
Review №108
Rating: 4
Date: 8 months ago
Review №109
Rating: 2
The cleanliness of this location was poor. The serving counter had food all over it. There were pieces of lettuce in the sour cream and still serving customers out of it. Serving trays were dirty, all available tables were dirty with left over food particles and dirty left over napkins The trash can was overflowing with trash, and the toilet wouldn t flush.
Date: 8 months ago
Review №110
Rating: 4
Very good food and good service
Date: 9 months ago
Review №111
Rating: 1
Never seem to be able to get what I order. Unless Im the only customer, Im ALWAYS given someone elses order
Date: 9 months ago
Review №112
Rating: 1
This place deserves to get 0 stars, honestly just shut this location down because it s a disgrace to the brand. Ordering took 30 minutes at 3pm, due to staff moving in slow motion. When I finally ordered they gave my food to the wrong person. Then they chased the other person down instead of just making me a new quesadilla. When I finally got my food there was no silverware at all and the condiments section was an absolute mess. All tables were dirty with food and trash. The trash cans were all full. Terrible place, only come if you wanna be mad.
Date: 9 months ago
Review №113
Rating: 1
If youre looking for frustration, visit this Chipotle location. The staff seem sleepy, and the overall experience is horrible. If I could, I would give this location a zero-star rating, and it might change if the corporate CEO comes as an undercover to see how horrible it actually is.
Date: 9 months ago
Review №114
Rating: 2
Date: 9 months ago
Review №115
Rating: 5
Date: 9 months ago
Review №116
Rating: 4
Always good
Date: 9 months ago
Review №117
Rating: 2
Date: 9 months ago
Review №118
Rating: 5
Date: 10 months ago
Review №119
Rating: 1
The people working the line were way better before the new lady loves skimping out on ingredients and I don t mean the meat I mean everything, I ll be sure to go to another location.
Date: 10 months ago
Review №120
Rating: 1
Drawer in by the Carne asada commercials on TV. I had a burrito. It was cold by the time I ate it 5 minutes after prep. Workers in the place were robotic and slouchy. Grill was charred black and nasty from whenever it was cooked on. Was offered hot or mild. I really wanted the mild but that looked disgusting so I picked the hot which burned my mouth off. Definitely not for me. My kids 2 bowls they ordered were cold also. 44 bucks down the toilet. I didnt even eat all the burrito. Threw a third of it in the trash can and I was starving.
Date: 10 months ago
Review №121
Rating: 3
Food was just ok. The Carne asada they advertise as tender was actually chewy.
Date: 10 months ago
Review №122
Rating: 4
Same as the other Chipotles in the US.
Date: 11 months ago
Review №123
Rating: 1
Customer Service is not a quality at this location. As high as the prices are I should feel welcome my entire visit. Staff just throwing food together and slopping that loose Sour Cream on those burrito Bowls not worth it I just walked out
Date: a year ago
Review №124
Rating: 5
Date: a year ago
Review №125
Rating: 1
Will probably never go to this location again each time the portions get smaller and smaller. Went today for probably the first time in 6 months and both mine and my husbands food were crazy small: my husbands bowl truly was not even filled halfway with food. Tried calling several times and complained online and no one has responded to me. Lame.
Date: a year ago
Review №126
Rating: 1
Went 8/23 around 8pm. Every single person in the front line lacked customer service. The majority of us customers in line were looking at each other with confusion on our faces. It was filthy and wasn t busy enough to have it as dirty as it was. Not coming here again.
Date: a year ago
Review №127
Rating: 1
Waited a long time just to be told system down with no sorry for the inconvenience or we apologize need better communication skills
Date: a year ago
Review №128
Rating: 1
Rice was super mushy , taste like they saved it from two days ago, meat didn t have flavor and no hello just what do you want lol wow
Date: a year ago
Review №129
Rating: 1
Asked for jus chips not queso , but was charged for it and didn t even receive it. Issue isn t much about being charged $1.60 extra. It s the fact the girl had a whole stank face and attitude with everyone. I understand people have bad days but doesn t mean you take it out on others. No napkins , forks , straws honestly practically anything was even put out it was empty and wasn t even close to closing. Location is going down hill .
Date: a year ago
Review №130
Rating: 4
Date: a year ago
Review №131
Rating: 5
Everything was great!
Date: a year ago
Review №132
Rating: 2
Slow, under employees, nice food
Date: a year ago
Review №133
Rating: 4
Just my opinion but you should be full after eating a dbl meat, rice, beans, gauc, cheese bowl. Portions are stingy? 60 190lb
Date: a year ago
Review №134
Rating: 4
Its good for a fast food restaurant, I feel like the Guac should be fresh and not brown for what they charge,
Date: a year ago
Review №135
Rating: 5
Date: a year ago
Review №136
Rating: 5
Date: a year ago
Review №137
Rating: 5
Date: a year ago
Review №138
Rating: 1
3pm on a Monday. Food very old. And nothing fresh ready. Too many choices in the area.
Date: a year ago
Review №139
Rating: 5
Date: a year ago
Review №140
Rating: 5
I love Chipotle!! I love going there and getting a steak and carnitas bowl with double meat. I also love the chips and salsa. The service is great, everyone always has a smile on their face and is so willing to help. I try to go to Chipotle as much as I can.
Date: a year ago
Review №141
Rating: 1
This is what you get when you go to this chipolte. I must be insane because either keep going to this one and this is how they always roll burritos. Idk why its so hard to literally do what your paid to do and roll the burrito. I had then re roll it and this is what I got.
Date: a year ago
Review №142
Rating: 4
Date: a year ago
Review №143
Rating: 4
Date: a year ago
Review №144
Rating: 4
Date: a year ago
Review №145
Rating: 1
My family loves chipolte and we stopped in at this location in conroe at 105 and 45 as we walked in the trash cans are overflowing I considered maybe a busy rush I proceeded to make my order the lady was scraping burnt rice off the bottom of the pan to put in 1 of my 3 bowls I asked her to please get some fresh rice I waited then I ordered a steak and chicken bowl extra meat and when my bowl was made finally there were less than 10 pieces of combined meat I paid for extra meat and received less than a single serving I carried on to eat our meals and the drink area was a mess and many things were not available this has to be the absolute worst experience at a chipolte I have ever had save yourself and travel up the road to a different location this was horrible I will never be back
Date: a year ago
Review №146
Rating: 5
Date: a year ago
Review №147
Rating: 1
No ice, service sucks, soda machine spits out hot flat drinks. Card machine took multiple times to work. This place has really gone to dumps.
Date: a year ago
Review №148
Rating: 3
Very little portions for what I paid
Date: a year ago
Review №149
Rating: 1
rice is hard as hell
Date: a year ago
Review №150
Rating: 5
Taste is superb, I drive from Montgomery because the chipotle over there is terrible but this one is chefs kiss
Date: a year ago
Review №151
Rating: 2
I stopped by this location at 9:54 PM since on their website it clearly informs it is open until 10:00 PM so as I walked up to the door I noticed two employees rushing to lock the door and looked at me straight in the face and continued to lock the door without even politely letting me know they were closed knowing well we still had a few minutes left until closing time. It is quite offensive and rude to be denied service.
Date: a year ago
Review №152
Rating: 5
Date: a year ago
Review №153
Rating: 5
Date: a year ago
Review №154
Rating: 5
Date: a year ago
Review №155
Rating: 4
Date: a year ago
Review №156
Rating: 1
Felt very rushed! I was still at the end of the line and my bowl was at check out. I missed some ingredients bc I wasnt able to see everything I wanted.
Date: a year ago
Review №157
Rating: 3
I ve been to this location several times during the lunch rush hour. Each time I grab lunch here, the spoonfuls seem to get smaller. If I m going to pay $15 for a bowl, I d like to receive enough food to make it worth it. Personally I ve never been dissatisfied or disappointed by their chicken, I love the chicken! The guac always seems to be browned. Mediocre food that s too expensive
Date: a year ago
Review №158
Rating: 2
Blah
Date: a year ago
Review №159
Rating: 2
If I ever come here again I will order online so I can get a bag of chips.
Date: a year ago
Review №160
Rating: 1
Normally this location is fine but today it started off with the doors being locked at 6p on a Friday (think they were stuck ). My burrito was wet because of bean juice and the young man on the condiments literally did full spoon fulls of sour cream where we had to scoop tons out to be edible. Then to top it off the tortilla chips were stale. Do better Chipotle
Date: a year ago
Review №161
Rating: 3
Date: a year ago
Review №162
Rating: 4
Food was good but some pieces of the chicken I got were hard but overall a good meal.
Date: a year ago
Review №163
Rating: 1
I kept digging into my plate, and the more I ate the more I noticed that I had very little meat in my order chipotle please update your food portions
Date: a year ago
Review №164
Rating: 4
Date: a year ago
Review №165
Rating: 5
Date: a year ago
Review №166
Rating: 5
I love the food but it seems rhe workers are always rushing to get u in and out.
Date: a year ago
Review №167
Rating: 4
Quick and fresh
Date: a year ago
Review №168
Rating: 1
Finally after 6 failed order attempts, I was able to convince my girlfriend to stop ordering from this Chipotle. Everytime we order online for pick up, it says ready, I head down to this location and it hasnt been made yet, so I have to wait even longer to get it made Last time, they forgot half of the order, I got home, saw the missing items and called the store. Spoke with a manager, explained what was missing and she told me to come in and they would correct it. When i got to the store, nobody had a clue what I was talking about and had to re-explain everything and wait while the missing order was made.
Date: a year ago
Review №169
Rating: 5
Date: a year ago
Review №170
Rating: 1
Garlic guajillo steak was full of fat and gristle tasted off. Guacamole went brown fast. Worst food I have ever had from chipotle. Debating never eating again. Sad portions for fajitas veggies even though I could see thru the glass the container was almost empty she ignored and just kept scraping the bottom.
Date: a year ago
Review №171
Rating: 1
Do not eat there i saw a roach on the counter today by corn and guacamole area. I was very disturbed. I m surprised to see that because it looks so clean in there.
Date: a year ago
Review №172
Rating: 5
The lady tonight around 5:30 who refilled the tortillas and then took my order has my thanks. Give her a raise. This tastes fantastic and she didn t skimp me. She s my hero.
Date: a year ago
Review №173
Rating: 4
One of the workers was upset that I asked for extra veggies. Other than that, I enjoyed my sofritas bowl.
Date: a year ago
Review №174
Rating: 5
The rice, beans, and barbacoa meat seemed to be more flavorful and cooked better ( beans were soft instead of a little crunchy) than other chipoltes I have been to. Will be stopping here again for sure.
Date: a year ago
Review №175
Rating: 5
Date: a year ago
Review №176
Rating: 1
Literally need to retrain; this restaurant has gone down hill ever since Josh stopped working here and the managers before him. It s ridiculous. Such Bad attitudes! Customer service goes very far!!! If you don t close until 10, why is everything thrown away at 9:30-9:40..? Why are you openly admitting to selling chips that are no longer good (in their words stale), I understand Wanting to get home but this is what you get paid for.
Date: a year ago
Review №177
Rating: 5
Good quick meal, not quite what pictured in advertising
Date: a year ago
Review №178
Rating: 2
Unfortunately, this location has gotten worse and continues to go downhill. Yesterday I had the pleasure of dealing with an employee who was rude, frantically rushed me, and had an attitude with not just me, but everyone else. Correction- she did not have an attitude with her friends that were eating in the dining area. After we sat down, I realized she forgot to give me the large chips I paid for. I went and told her and she stared at me for a couple seconds then grabbed a bag of chips and set it on the counter instead of in my extended hand. I said thank you even though there was no apology or response from her at all. Im not sure why she was in such a rush and so frantic because it was super slow at the time. I believe I heard someone call her Michelle. The food was pretty good today but customer service goes a long way with me. I was very turned off and not sure when Ill return.
Date: a year ago
Review №179
Rating: 1
Sat there for over 10 minutes for an Uber order. They prioritize people in the restaurant. Had to cancel. Not waiting half an hour for 3 items. Won t ever accept another food order from here again. They should just remove themselves off the platform.
Date: a year ago
Review №180
Rating: 5
First time ordering chipotle in awhile, they really stuffed the bowl. Order was read on time as well.
Date: a year ago
Review №181
Rating: 5
First time and was not disappointed. Good food and great service
Date: a year ago
Review №182
Rating: 5
Always good
Date: a year ago
Review №183
Rating: 4
I went today. I ordered a bowl. Brown rice, chicken, peppers, barbacoa, black beans, corn, cheese, Pico, Avocado, and lettuce. I also added vinaigrette with sour cream. With tortillas on the side. Got home, mixed the vinaigrette up with the sour cream. Made my tacos with the contents that is in the bowl. Dipped it in that mixture, and it was ON!! My eyes instantly rolled in the back of my Head!! Its that freakin Good. Like yall, & I mixed my drink. Lemonade, watermelon and aqua fresca.
Date: a year ago
Review №184
Rating: 1
When a customer orders a bowl, how about not leaving a third of the bowl empty. Unless I m getting a discount, I paid for a full bowl.
Date: a year ago
Review №185
Rating: 3
The cost of a meal at Chipotle has become ridiculous. They have always been on the higher side but after this meal, I probably wont be going back. For a steak bowl with extra steak, guacamole, chips, and a drink, my total was over $25. For the cost of this meal I could have went to an actual steak house. The service is subpar do to the layout being an assembly line style restaurant with no emphasis whatsoever on the customer themselves. I will say the food does have a good flavor and is filling due to the amount of rice and beans they provide.
Date: a year ago
Review №186
Rating: 1
Bad food, really dirty place, overpriced. Will not honor military. My whole family was sick after eating the food. In the dining room food on floors and tables. The only thing that was clean was the bathrooms. I ate my food in the car there was not a clean place to sit. Will not go back...
Date: a year ago
Review №187
Rating: 4
Always good, warm food. Customer service is on point!
Date: a year ago
Review №188
Rating: 2
Im giving this place 2 stars because someone was checking the temperature of the food. Texas requires chicken to be at a certain temperature at serving. It was not busy here...but, the restaurant was filthy! The trash was overflowing so bad...people put trash on top of the bin! The floor had food and napkins on it. Tables were not cleaned up. I understand a dinner rush....but, obviously it was over.... time to clean the place up.
Date: a year ago
Review №189
Rating: 1
We ordered lunch for our office and I called and requested certain side items with the manager and when we received our order the food looks thrown together the bags have sauce spilt everywhere soaking bags and bowls and the items sides requested are missing. I called to speak again with manager to let her know and she told me that I ordered through door dash that should not matter and she said she told whoever yo place the items with the order and it was not and being that I specifically asked her the first time she should had rechecked the order before sending it out.
Date: a year ago
Review №190
Rating: 5
Date: a year ago
Review №191
Rating: 2
This chipotle is the worst I have been too. The customer service was awful, the employees were annoyed and rude. The guacamole was dark brown. They gave me the wrong bowl. I highly recommend going to a different location.
Date: a year ago
Review №192
Rating: 4
Their new Guajillo steak was inedible. Very tough to chew and fatty. When I walked up to the counter to say something, the staff acknowledged as much before I could say a word. Stick with the chicken, steak and vegetarian options.
Date: a year ago
Review №193
Rating: 3
Really like the food. So much better than a burger and fries. Add a drink to your meal though and it is over priced. $3 medium drinks is just too much
Date: a year ago
Review №194
Rating: 3
Not sure if it is standard operating procedure for them to use ingredients from the previous day, but I just visited shortly after they opened for the day and as part of my order I got some very questionable guacamole as well as some (for a lack of a better adjective) flat queso. Both must have been repurposed from the day before? I dropped almost $30 for a burrito and bowl and the disappointment hurts . See sad guacamole picture below.
Date: a year ago
Review №195
Rating: 2
Online Order was wrong. Asked employee to remake food and grabbed meal from my hand and threw it in the trash. Worker questioned why I wanted my food ordered the way I ordered it. Gave me attitude and made me wait in line for requesting it to be remade because she didnt make it correctly. Terrible customer service at this location.
Date: a year ago
Review №196
Rating: 1
I have gotten a burrito here twice, the first time there were 3 long black hairs in my burrito, and the second time they didn t listen to the special notes that i added for the pickup order. I absolutely love chipotle and never leave reviews but this was honestly really upsetting . hope it gets better
Date: a year ago
Review №197
Rating: 5
I love this place is very clean
Date: a year ago
Review №198
Rating: 1
We have never had a problem at this location other than the wait, until today. Generally we get in line to ensure the portion size is what we are paying for, but because this location focuses ONLY on mobile orders (I have waited 30+ min as the SECOND person in line) we decided to try the mobile ordering. We got home and realized the bowl was essentially empty. Seemed to be 1/4 the normal size of each portion. Can t win here.
Date: a year ago
Review №199
Rating: 4
Date: a year ago
Review №200
Rating: 4
Date: a year ago