Papa Johns Pizza

Review №1

Rating: 5

Excellent customer service

Date: a week ago

Review №2

Rating: 5

This place was a vibe! Loved the atmosphere. Food was good.

Date: a week ago

Review №3

Rating: 1

Date: a month ago

Review №4

Rating: 1

Worst Pizza I have ever had. Have you Ever eaten a pizza on a wet piece of bread? That is what this was like... I received a message at 12:26 Stating that my order had been received. Next message at 12:36 telling me the driver had the order headed my way and I could trac it. After 30 minutes I tried tracking. Their system wouldnt let me track the pizza. At about 1:32 I looked out the front door, again, thankfully, and my pizza was at the door. Maybe from the almost 1 hour delivery, maybe from the gluten free crust, maybe because it was way undercooked... I dont know, but it felt like eating pizza on wet toast. Keep the 25% tip (why do we ever tip before service?), and enjoy it. That will be the last pizza I ever order from Papa Johns. Papa Johns was once really good. What happened?

Date: a month ago

Review №5

Rating: 5

Date: 2 months ago

Review №6

Rating: 5

Date: 2 months ago

Review №7

Rating: 3

A while back I placed a delivery order that took over an hour to arrive. I let it slide a bit because it was a holiday. Placed a delivery order today on my computer. Went to another part of the house to wait. Nothing after an hour so I go back to check my computer to find it had been cancelled! No explanation, no message, nothing! Guess I wont be using them again. Its a shame because I have always liked most of their food.

Date: 3 months ago

Review №8

Rating: 1

I called to order pizza some Lady that was In Philippines answered The Phone waited on The phone 30 mins and she couldnt get The order to Go through finally My Wife went too store to get The Pizza had to talk too The Guy At The store to get The order to Go through What The Heck s Going on Papa Geesh This Is Crazy why You Have people In another country answering your phones Geesh

Date: 3 months ago

Review №9

Rating: 4

Date: 4 months ago

Review №10

Rating: 1

Very poor delivery service took 1 hour and 35 minutes they supposed to deliver in 50 minutes very worst service

Date: 5 months ago

Review №11

Rating: 1

I ordered a large Meats pizza and an order of wings, 8 pieces well done. The pizza was extremely undercooked. The crust was doughy, and when picking up a slice, all of the toppings slid off into the box. The wings were severely undercooked. This is the LAST time I order from Papa Johns in Wylie.

Date: 5 months ago

Review №12

Rating: 2

There were two guys working in the store that absolutely ignored my existence when I walked in to pick up my order. Kaylee, I believe her name was, made up for it with her very sweet customer friendly attitude. Those boys need to stop worrying about their makeup and hair and do their job they are being paid to do. Makeup. Why? I don t get this world

Date: 5 months ago

Review №13

Rating: 1

Tried to order pizza to go in store. THEY HAVE NO MENU INSIDE. The guy at the register told us to look at our phones they couldnt even be bothered to print the menu out to have at the front. We left.

Date: 5 months ago

Review №14

Rating: 4

**updated my rating from 1 star to 4 since I received a text from the manager apologizing for that driver behavior, we need to give credit when credit is due ** This review is solely based on the reckless delivery driver that almost cause an accident when I went to pick up my pizza. Having someone drive so carelessly in front of a busy parking lot is crazy. I voice my opinion to the driver himself when I tried to tell him what he/she/ they did when I saw him go into the store he didnt care and was zesty with me, voiced my opinion again to Xavier the manager he seemed not confident and scared. So I called the manager Robert and left a message. We shall see.

Date: 6 months ago

Review №15

Rating: 1

Very bad service I pick up the pizza after 40 minutes the supervisor tell me they delete my name from Serin accidentally and he never apologize. The worker just talk and laughing between them

Date: 6 months ago

Review №16

Rating: 1

Tried something new today ordered a small hamburger pizza with jalapeño peppers on it big mistake. The pizza had more jalapeños than hamburger had to take most of the peppers off of the pizza.

Date: 6 months ago

Review №17

Rating: 5

Date: 6 months ago

Review №18

Rating: 5

pizza was hot and fresh

Date: 6 months ago

Review №19

Rating: 5

The guys taking my order on Monday evening were so nice and helpful. The store looked super clean!

Date: 6 months ago

Review №20

Rating: 5

Date: 8 months ago

Review №21

Rating: 1

Pizza was completely under cooked and raw. Mostly dough. Additionally, papa John s won t refund as Uber Eats delivered. Uber eats won t refund because it was a food quality issue. Lost $70 on pizza that had to be thrown away. Just don t expect a refund or even a remake to fix it!

Date: 8 months ago

Review №22

Rating: 5

Date: 8 months ago

Review №23

Rating: 5

Good deals. Make sure you have an account.

Date: 9 months ago

Review №24

Rating: 5

Date: 10 months ago

Review №25

Rating: 4

Date: 10 months ago

Review №26

Rating: 5

Date: 11 months ago

Review №27

Rating: 1

Ordered pizzas for my kids birthday party early today. Set the delivery time for 7 pm. Pizzas arrived at 7:45, lukewarm at best. The pizza was tough and one was burned to a crisp. The parmesan chicken bites were charred as well. Tried to call the store and got no answer. We won t be ordering from Papa John s again. There s a reason this store has 3.2 stars on Google.

Date: 11 months ago

Review №28

Rating: 1

Date: 11 months ago

Review №29

Rating: 2

Didnt get my complete order. Tried call store several times, but no answer. Order pizza from someone that cares about their customers.

Date: a year ago

Review №30

Rating: 1

Ordered delivery. Received text that order was on the way but took 30 min. One pizza was old, and the other pizza was not cooked long enough.(DOUGHY) Both were not hot! VERY Disappointing! UPDATE: I called the next day to complain and was told they would replace my order whenever I wanted. Just spent the last 2 hours on the phone and no one would answer!

Date: a year ago

Review №31

Rating: 5

Staff is very sweet. Poor things were working with a broken AC but still had a great attitude

Date: a year ago

Review №32

Rating: 5

The new boneless wings & flavors are great. Can you please add an option on your app so that everyone has an option to get all your Chicken products well done if they so choose. The new line of boneless bites flavors that you have now are much more flavorful than previous tries. Thank You The Juice

Date: a year ago

Review №33

Rating: 1

I went to pick up my pizza and the guy making pizzas wasn t wearing gloves then he went knuckle deep in his nose and continued to make pizzas. Disgusting. Thankfully i was paying cash so i called the store and cancelled.

Date: a year ago

Review №34

Rating: 4

Young kids

Date: a year ago

Review №35

Rating: 1

Look at this Chicken and Mushroom pizza

Date: a year ago

Review №36

Rating: 5

I really like this Papa Johns. The staff is friendly, and the facility seemed clean and well-organized. This is one of the better pizzarias in the area, and there are many pizzarias in the neighborhood. I would definitely go here again if Im looking for a pizza. I ordered online to this location and had no problems. Kid-friendliness: They have good cheese pizza

Date: a year ago

Review №37

Rating: 1

Pizza is good if you got lucky and get you delivery. Two hours and waiting and no pizza ..

Date: a year ago

Review №38

Rating: 2

Date: a year ago

Review №39

Rating: 5

Xavier was awesome ! Its super nice when u run into nice people an get great service!

Date: a year ago

Review №40

Rating: 5

I pickup order 1-2 times a week for my extremely picky eater.The food has been consistent. The staff here is extremely friendly and always make extra effort to provide perfect service specially Robby and Xavier.

Date: a year ago

Review №41

Rating: 4

Date: a year ago

Review №42

Rating: 1

There is something wrong with this store. I think the manager doesnt care at all about how hostile and aggressive the driver is. Im big on giving tips, but I like to give them after I receive my food not before. Not only did the driver take over 20 minutes to deliver but he was refusing to hand over the food until I tipped him. Youre a GROWN MAN how dare you try to intimidate my little sister. What makes you think I would want to tip you after what you did? The manager doesnt answer the phone, Im sure he knows what kind of person he hired.

Date: a year ago

Review №43

Rating: 1

I promise...I have tried and tried, but we continue to have issue after issue. Today, after waiting nearly 2 hours for a delivery with 4 hungry boys, I called to cancel. No one would pick up the phone. Instead, the automated system recognized my number and outstanding order, telling me it was in the oven. I assume someone saw the OLD pizzas on the counter and, after 7 minutes of them not answering my call, delivered them-- cold-- to my doorstep. No one bothered to ring the doorbell to alert (thankful for Ring)...and still managed to get our order wrong. All pizzas were cold. Not piping hot (as they should be)...not even lukewarm...COLD.

Date: a year ago

Review №44

Rating: 2

Cold pizza was delivered

Date: a year ago

Review №45

Rating: 5

It was good

Date: a year ago

Review №46

Rating: 4

We order a couple time a month with generally good and satisfactory food and service. I did not have that feeling last night. Our driver was friendly, order was timely and correct. The pizza although correct, was BURNT from the topping to the crust. I didnt call this in because (generally complaining make orders worse for the future) it was an hourish before closing. Hopefully this was an isolated incident and we may try again at a future date.

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 5

Absolutely always have great service when I come to this location! Robby is amazing I swear he always goes above and beyond!! Thank you Dietary restrictions: Keto

Date: a year ago

Review №49

Rating: 1

Terrible. And customer service sucks.

Date: a year ago

Review №50

Rating: 1

Date: 2 years ago

Review №51

Rating: 2

Burnt pizza delivered. Talked to manager and he was going to credit for them but called back to order and NO credit on account and no apology and does not care for customer loyalty.

Date: 2 years ago

Review №52

Rating: 1

Awful service. Ordered a Pizza last weekend and was not what we ordered. Manager offered store credit and we were thankful. Next weekend we called to use the credit and was met with rude employees and no credit. Management did decide to take care of us, sent out the pizza for it to get to the door and they still tried to charge us for it. Im sure its hard to get good employees but at least have some protocols or policies in place for customer service.

Date: 2 years ago

Review №53

Rating: 5

Date: 2 years ago

Review №54

Rating: 1

Probably better to pick your pizza up.. ordering online caused an issue!

Date: 2 years ago

Review №55

Rating: 5

Date: 2 years ago

Review №56

Rating: 5

Pizza was pretty solid loved the cinnamon twists

Date: 2 years ago

Review №57

Rating: 1

Pizza is the worst I ever had at this location and they keep changing the price on the pizza for a example a small cheese pizza cost me $6.50 one day and three days later it is $7.96 for the same pizza call mgr.about it it should be $12.00 .in less than a week it double in price wow what inflation. So bad customer service Bad pizza And double the price. GOOD JOB. Papa Johns pizza

Date: 2 years ago

Review №58

Rating: 5

Date: 2 years ago

Review №59

Rating: 1

Worst ever. If I could give zero stars I would. Ordered on the app for pickup. Tracker said it was ready. Went inside - they said not ready. Waited over 30 minutes watching people come and go with pizza. Nothing for me. Finally asked again and they went to look. Oh - your order didn t go through - we ll make it now. I said no thank you - please refund my money. That will take 3 days! Also saw an employee pick up a box off the stack of ready pizzas and go back and start eating. Wonder if it was mine? Too bad service was horrible - we actually like your pizza.

Date: 2 years ago

Review №60

Rating: 1

Our pizza came with topping on the box sides. They did redo the pizza, but we are now a Marcos family.

Date: 2 years ago

Review №61

Rating: 1

They dont answer their phone.my online order didnt work so I had to go and place order in person. The employees play loud music and shout inappropriate words.

Date: 2 years ago

Review №62

Rating: 1

Our pizzas were delivered and left on side so the whole pizza was smushed on one side. Can t get anyone to answer the phone to reimburse me the 36.00 for unbeatable pizza

Date: 2 years ago

Review №63

Rating: 4

Date: 2 years ago

Review №64

Rating: 5

The service was as good as the pizza. From the moment I called to place the order to the moment I picked it up.

Date: 2 years ago

Review №65

Rating: 4

Friendly staff

Date: 2 years ago

Review №66

Rating: 1

Date: 2 years ago

Review №67

Rating: 5

Date: 2 years ago

Review №68

Rating: 1

Looks and tasted like Little Ceaser. Bad quality

Date: 2 years ago

Review №69

Rating: 4

Good

Date: 2 years ago

Review №70

Rating: 5

Date: 2 years ago

Review №71

Rating: 1

Please discuss safe driving with delivery drivers. They are going easy too fast through neighborhoods full of little kids trick or treating tonight. Tried to call but couldnt get ahold of the store

Date: 2 years ago

Review №72

Rating: 1

Tonight the delivery was great. Pizza was hot, but we asked for LIGHT sauce & it tasted like they put extra heavy sauce in both pizzas ordered. It was swimming in sauce.

Date: 2 years ago

Review №73

Rating: 5

Love there pizza

Date: 2 years ago

Review №74

Rating: 1

Im not one to typically complain about orders unless its REALLY bad. And this one takes the cake. Not only was my pizza 30 minutes late (on a 30 minute order), but when I called a manager for an update someone picked up the phone but never spoke so I sat there for 5 minutes listening to customers place orders in the store. I hung up since my food finally arrived only to be disappointed... I figured the pizza would at least be WARM since it was so late but it was almost colder than room temperature! Disgusting. And if that wasnt bad enough, one of the pizzas was completely ruined since the garlic sauce exploded in one of the boxes. Decided to call the store again to give them a chance to redeem themselves and (surprisingly) someone picked up this time. I let them know the situation and all they could say was Sorry. We get complaints about that delivery driver all the time.... HUH??? This person is still employed and I cant even get a partial refund for a ruined family dinner? Yikes. Stay away. Far away. Please fix your staff and customer service.

Date: 3 years ago

Review №75

Rating: 1

Was charged for a steak papadia that had no steak. Girl at cashier didnt care to make another one

Date: 3 years ago

Review №76

Rating: 1

This is the third time I ordered from this location and this is the third time they screwed up my order. Picked up my order and when I got home i realized I missing two pizza. The pizza that I did receive was cold, I believe they made the pizza when I ordered it at 4p instead of my 5:30p requested time. I love papa johns but I will never use this location again until they hire someone who can run the place.

Date: 3 years ago

Review №77

Rating: 1

Sadly our first and last experience here was horrible. All we ordered was a large supreme pizza and traditional wings which we thought it would mean buffalo wings but instead we got plain chicken wings with no buffalo sauce. We re never coming here again. And The kid in the back was touching the screen after he grabbed a handful of cheese which is not sanitary at all.

Date: 3 years ago

Review №78

Rating: 1

Ineptness run wild. Dont order here on the weekend, you may never get your food. Its one thing for you food not to be ready when it says its ready but something worse after waiting there for 30 more minutes for bread sticks to never come. Lots of wasted food or extra profits given how many people were glad to make it out with partial orders.

Date: 3 years ago

Review №79

Rating: 1

Not an entire slice but a piece of my pizza was missing probably a mistake cutting that they didnt bother to fix, wings were under sauced and just not very good in general, multiple burnt air bubbles on pizza and looks like someone tried to cover it up with a pepperoni to be less noticeable. Better off going to any of the other chain or mom and pop pizza places in Wylie. Delivery time sure was fast tho, whoopdey doo.

Date: 3 years ago

Review №80

Rating: 1

Ordered sausage ground beef peppers and onion. Got peppers and onion was missing the meat on 4 slices the other slices had very little.

Date: 3 years ago

Review №81

Rating: 1

They take your order and your money and then just never even show up. No phone call, no nothing. Literally! Take about a rip off!!!

Date: 3 years ago

Review №82

Rating: 5

Date: 3 years ago

Review №83

Rating: 1

Xavier employee ID 0656437 MadeA mistake and forgot my two orders of peppercinis I had to drive 10 miles back to get my peppercinis and I asked him to comp me a 2liter pepsi for my inconvenience of having to drive back he said no an ofered me bread i told him i alredy have pizza i dont need bread can you comp a pepsi he said no HORRRRRIBLE CUSTOMER SERVICE i will never go back to this location bcause of this and didnt even offer to pay for my gas to drive all the way back for his mistake. Awful..

Date: 3 years ago

Review №84

Rating: 5

Date: 3 years ago

Review №85

Rating: 4

Date: 3 years ago

Review №86

Rating: 5

Fantastic job tonight Papa Johns! My pizza got here so quick it was almost too hot to eat. I like a tha well done, a lot of times this is missed but yall cooked it perfectly. Yall are awesome, Pizza Hut sucks

Date: 3 years ago

Review №87

Rating: 3

Dont tip through the app, 2 out 4 times the food arrived late and cold. I dont have this issue with their competitors. I think it depends on the driver.

Date: 3 years ago

Review №88

Rating: 5

Love all stuff crust pizza thank yall

Date: 3 years ago

Review №89

Rating: 1

Do NOT order from this location if you need pizza at a scheduled time. They prepared my order 25 minutes ahead of the scheduled pick up time and some of the pizza was cold. The manager didnt care that this was an issue and wasnt willing to make the situation right.

Date: 3 years ago

Review №90

Rating: 5

Service and food is always excellent!

Date: 3 years ago

Review №91

Rating: 1

Date: 3 years ago

Review №92

Rating: 5

Best pizza ever

Date: 3 years ago

Review №93

Rating: 5

Date: 3 years ago

Review №94

Rating: 4

Great pizza

Date: 3 years ago

Review №95

Rating: 1

I ordered the new cheese burger papa d sandwich...3 one with meat and cheese only 2 the regular way except no sauce on one of them . The person who took my order was impatient with me, I knew my order would be wrong , normally I would have ended it then and went elsewhere but my little Nephew was wanting to try the sandwich. I was told my order would be 25 minutes, arrived there was told they didnt have an order for me by my name, I told the young lady what I ordered she said oh I have it here under Mel, I asked who is Mel? She said I thought that was what you said our connection was bad. Another 30 minutes later I came back, people crowded in, no social distancing, then I here order for Mel, smh. I took the order and left. Needless to say I will not be ordering from Papa Johns ever again. Back to Pizza Hut I go.

Date: 3 years ago

Review №96

Rating: 3

The amount of time it took for my pizza to be ready was significantly longer than the confirmation email stated. Standing around in the shop for 30 minutes was not fun, but the pizza itself was decent.

Date: 3 years ago

Review №97

Rating: 4

Garlic sauce is the best

Date: 3 years ago

Review №98

Rating: 4

Date: 3 years ago

Review №99

Rating: 4

Date: 4 years ago

Review №100

Rating: 1

Dont call without doing it online. Last two times the order total on the phone is way more then it should be. Then when you correct them they fix it but still not accurate. For some reason they can not ring it up the same as the website does. The tax was twice as much when calling in. Just beware as this is an odd thing and has not been a one off but back to back issue.

Date: 4 years ago

Review №101

Rating: 1

We ordered pizza 2 hours ago. We watched the delivery driver deliver pizza to our neighbors house and drive away. He went down the street and turned around and came back. He left our neighbors pizza at our house and our pizza at our neighbors. We called the manager and we were told the correct pizza would be delivered. 2 hours later I get a text saying our pizza is on the front door. We have cameras and theres nothing on the porch. Delivery driver texts me the address where he left the pizza, and its the address we lived at 4 years ago. We called again and asked for a refund and cancel. Almost 10 pm and no food. I had left a wonderful review before even though Ive had small issues here and there, but this fiasco tonight is ridiculous. Wow. Get it together. Ive never seen such a poorly operated Papa Johns.

Date: 4 years ago

Review №102

Rating: 1

Date: 4 years ago

Review №103

Rating: 5

Good

Date: 4 years ago

Review №104

Rating: 3

usually the service and quality here is exceptional. But this time I used my points on 2 orders of jalapeño poppers and they are awful. The dough didnt puff up, theres almost no cream cheese and so many jalapeños they are inedible. What a waste of my points. I just got some 2 days ago and they were so good, I wanted more. Guess they only turn out well if you actually pay for them? What a rip if having this free points system if what you get is awful. Very disappointed.

Date: 4 years ago

Review №105

Rating: 1

Didnt want to deliver during the last hour they were open on Friday. I work at pizza places and this tells me their staff is lazy.

Date: 4 years ago

Review №106

Rating: 1

Never received my order from them. Gave them a call to see why my order got canceled. They said the address was on the middle of the street. While I was on the call you could hear the driver upset and complaining. I should be the one upset because I was on my lunch break and they didn t even try to help me get my order. They said I was going to have to order again and that I m going to receive my money back in three days.

Date: 4 years ago

Review №107

Rating: 3

This Papa Johns location is always better than its nearby competitors. With that said, we ordered 3 pizzas on July 21 and we were very disappointed. I ordered over the phone and the girl on the other end must have been her first day on the job. She couldnt figure out how to take my order. I didnt have any coupons so I asked if they had some she could apply to give us a little discount. She had no idea. I told her they have always applied some coupon in the past and asked if she could ask a manager. She seemed clueless and may have asked but replied saying no. So we ended up paying nearly $60 for 3 pizzas! As far as the pizza quality, one of the pizzas we ordered half supreme and half cheese only. As you can see by the picture there were only 2 slices of supreme while the rest was all cheese. So did she enter the order wrong or was it made incorrectly? Either way, we way way over paid for that pizza. The other two were meat lovers pizzas and they were decent. As you can see by the pictures the toppings were not evenly distributed, so some of the pizza slices had very little toppings.

Date: 4 years ago

Review №108

Rating: 5

First time I order Papa Johns, very delicious, I loved it.

Date: 4 years ago

Review №109

Rating: 4

Great service

Date: 4 years ago

Review №110

Rating: 5

I have a great experience every time I order from this store. Drivers are friendly and we love the pizza.

Date: 4 years ago

Review №111

Rating: 1

Pizza was absolutely terrible. No sauce no cheese on the pizza. Ordered double beef and got barely any toppings. Called and complained and spoke with the manager and he didnt even ask why we were unhappy. We will NEVER order Papa Johns pizza again. Pizza Hut has our business from now on. Papa Johns is more like Papa PENDEJOS.

Date: 4 years ago

Review №112

Rating: 1

Placed online order for 2 large, asked for chicken, we got bacon bits . At least competitors like p hut can take orders w/o effin them up.

Date: 4 years ago

Review №113

Rating: 5

Date: 4 years ago

Review №114

Rating: 5

I dont see why so many bad reviews. We LOVE Papa Johns the times I have had a issue, they are more than happy to fix the problem. I been coming here since the one in Sachse closed. Im happy with my orders through the phone or on line orders, and when Ive had delivery very happy too. Keep the great service and great quality of food.

Date: 4 years ago

Review №115

Rating: 5

Good doctor...

Date: 4 years ago

Review №116

Rating: 5

Date: 5 years ago

Review №117

Rating: 5

We ordered online, and there was a mix up. After receiving the order, and noticing that its not what we wanted, we called the store and they were professional and understanding. They sent us the right pizza, and it was good! Good customer service!

Date: 5 years ago

Review №118

Rating: 5

Date: 5 years ago

Review №119

Rating: 3

Pizza ok.

Date: 5 years ago

Review №120

Rating: 5

Date: 5 years ago

Review №121

Rating: 4

Date: 5 years ago

Review №122

Rating: 4

Date: 5 years ago

Review №123

Rating: 5

Date: 5 years ago

Review №124

Rating: 5

Date: 5 years ago

Review №125

Rating: 4

Consistently good, friendly people, fair price.

Date: 5 years ago

Review №126

Rating: 5

Love them!

Date: 5 years ago

Review №127

Rating: 2

Its ok

Date: 5 years ago

Review №128

Rating: 4

Date: 5 years ago

Review №129

Rating: 5

Date: 5 years ago

Review №130

Rating: 3

Date: 5 years ago

Review №131

Rating: 4

Date: 5 years ago

Review №132

Rating: 5

Date: 5 years ago

Review №133

Rating: 5

Great service!

Date: 5 years ago

Review №134

Rating: 4

BurgerIM: has a variety of to choose from either 1/3lb burger or 1/4lv chicken. Angus, Hawaiian Salmon, Lamb burger, Crispy/Grilled Chicken, Dry-Aged Beef. Can make it a combo with drink and Onion rings or sweet potato fries. Good flavor. Will go back and try the salmon.

Date: 5 years ago

Review №135

Rating: 1

Date: 5 years ago

Review №136

Rating: 5

Nice

Date: 5 years ago

Review №137

Rating: 1

Tried to place an order over the phone 3 different times. Twice I got hung up on, the other I was on hold for over 10 minutes. They are completely unwilling to match any competitors offer. Perhaps they should stop hiring teenagers with the attention span of a two-year-old. Suffice it to say they will never earn any of my business again.

Date: 5 years ago

Review №138

Rating: 4

Date: 5 years ago

Review №139

Rating: 1

People should tip better.

Date: 5 years ago

Review №140

Rating: 1

Walked in and ask for pricing. Didnt place order yet as I was going next door to get may nails done. Hubby ordered and picked up, price was $6 over what we were told. I called the store and smart alec kid told me better luck next time .Will not be back.

Date: 5 years ago

Review №141

Rating: 5

Julian and store 4495 in Wylie is upper echelon stuff! Went above and beyond tonight without being asked to! Keep up the excellent work - The Alamis

Date: 5 years ago

Review №142

Rating: 3

Today is so funny those who make pizza in Wylie. We can not eat anything that stings. Apparently they squeezed the damned jalapeño on the pizza. Why do they have to put jalapeño if I did not ask for it?

Date: 5 years ago

Review №143

Rating: 5

Date: 5 years ago

Review №144

Rating: 5

Best pizza Ive ever tried in Texas

Date: 5 years ago

Review №145

Rating: 5

Great place! Great pizza and the staff is great and friendly and loves to help in any way they can!

Date: 5 years ago

Review №146

Rating: 5

Love Papa Johns always great service and food!

Date: 5 years ago

Review №147

Rating: 4

Family saver. Nothing available to eat at home, P Johns is my go to delivery

Date: 5 years ago

Review №148

Rating: 5

Date: 6 years ago

Review №149

Rating: 3

cant get delivery from this location because im out of range. the garland location hires old women who take 45 min on top of the estimated time to deliver so screw it. ill drive here to pick up my order.

Date: 6 years ago

Review №150

Rating: 1

Extremely incompetent. Managment purposefully cancelled both of my orders when i had called in and told them i had accidently made a duplicate order. This was right after doing it. I told him specifically to erase the cash order and he said completely cancel like 5x in a row. Basically this guy is power tripping because he is managing a Papa Johns at 9pm on a Friday. I guess i would be upset to if i had no future.

Date: 6 years ago

Review №151

Rating: 5

Date: 6 years ago

Review №152

Rating: 5

My teenager made over my budget order & I contact the store , the manager refunded whole payment without any issue plus he gave me a free pizza. These five stars for papa johns manager of Wylie.

Date: 6 years ago

Review №153

Rating: 1

Date: 6 years ago

Review №154

Rating: 3

Alright pizza if you forget the vastly better options of Marcos, Nepolis, and the kind you bake your self.

Date: 6 years ago

Review №155

Rating: 1

Half the toppings were slid off the pizza. No garlic sauce or crushed pepper that we requested. Update: Just gave in and ordered from them because it has been a year or so and we figured wed give them another shot. Still not sure how they get decent reviews... The toppings were minimal and not very well spread out, the general taste was oddly bland and greasy, and my husband said the peppers tasted off like they were old or something. I doubt we will ever order from this particular location again, but at least our order made it here correct and intact this time. Still a one star rating :/

Date: 6 years ago

Review №156

Rating: 1

Got the specialty pizza I went and ordered it there at the location. The guy said it has 5 dif kinds of cheese and really cheesy so I specifically asked to make sure they put extra on there. When we got home its not how he said ...there was hardly no cheese nor meat.. Not good

Date: 6 years ago

Review №157

Rating: 5

Date: 6 years ago

Review №158

Rating: 5

Great walk-in service after App failed me for carryout order....Pizza was DELICIOUS !!!!

Date: 6 years ago

Review №159

Rating: 5

I order from here semi frequently and they have always been fantastic. Theyre on time and accurate with my order. Unfortunately, this evening I picked my pizza up, got home and realized some extras I ordered were missing, so I called the store and they apologized and sent someone out to my house to bring me the extras. This is definitely the best pizza store Ive ever ordered from.

Date: 6 years ago

Review №160

Rating: 5

The pizza is great! I wish that I was craving papa Johns pizza right now...

Date: 6 years ago

Review №161

Rating: 1

Called to change a delivery order placed online. Staff was rude and after placing another more expensive order hung up on me. After being hung up on two more times by other staff neither order was received. Very poor management. Now I will have to cpntact my bank to remove both charges.

Date: 6 years ago

Review №162

Rating: 5

Great and fast service.

Date: 7 years ago

Review №163

Rating: 1

Date: 7 years ago

Review №164

Rating: 5

Date: 7 years ago

Review №165

Rating: 5

Not

Date: 7 years ago

Review №166

Rating: 4

Always fast and hot....its papa johns at its best.

Date: 7 years ago

Review №167

Rating: 5

Pizza is always good and hot! I want to give a shout out to the young man who just delivered my pizza Tyler Deuel.. That kid for the 30 seconds he was here really made an impression with his kindness and just being awesome.. I hope I can request delivery drivers because he is it!

Date: 7 years ago

Review №168

Rating: 1

Terrible customer service and apparently they dont know how to read the comments

Date: 7 years ago

Review №169

Rating: 5

Date: 7 years ago

Review №170

Rating: 5

Date: 7 years ago

Review №171

Rating: 5

I had a huge order at the last minute and they came through and knocked it out of the park! Thank you to Donna and here team!!!

Date: 7 years ago

Review №172

Rating: 4

Date: 8 years ago

Review №173

Rating: 5

Date: 8 years ago

Review №174

Rating: 5

Order is on time, every time. Pizza is always delivered hot, and correct to my order!

Date: 8 years ago

Review №175

Rating: 2

Very slow service. An order for one large pizza took 40 minutes.

Date: 8 years ago

Review №176

Rating: 5

I like the sexy guy with the glasses and goatee

Date: 8 years ago

Review №177

Rating: 5

We ordered from this location the other day and the service was extremely fast I dont even think 20 minutes went by. Super friendly delivery driver too! Ordered today as well and the guy on the phone mark was extremely friendly and helpful! definitely our Papa Johns!

Date: 8 years ago

Review №178

Rating: 2

JUST called in and a young guy answered.( we order from here, EVERYTHING Friday) The last 3 times they delivered wrong Pizza so I had 1 credit on my account. Asked to use that and he said, well I dont know how to do that...I said, well is there someone that does? He says...welllll...we are really busy, so...... Not impressed. Guess we will find a new Pizza delivery place.

Date: 8 years ago

Review №179

Rating: 1

Poor quality of food and poor customer service. I guess it is acceptable now days to send out half cooked pizza!!

Date: 8 years ago