La Quinta Inn & Suites by Wyndham Houston/Clear Lake-NASA

Review №1

Rating: 3

Enjoyed our stay here. Air conditioning in the rooms are smelly, but rooms meet expectations. Breakfast is good, nothing special. Nearby activities: Close to everything Walkability: You cant get anywhere on foot Food and drinks: Excellent breakfast, standard

Date: 7 hours ago

Review №2

Rating: 1

Room is infested with roaches, we checked in at 130AM after a long drive and left this hotel about 3:30AM. Roaches on bed on nightstand just plain gross. We went down to the lobby and told him about it he didn t seem to care printed our receipt and told us to have a good morning. No reimbursement nothing. I love LaQuinta s but don t think I will ever stay at another one.

Date: 3 days ago

Review №3

Rating: 1

I would not recommend staying at La Quinta Inn & Suites by Wyndham Houston/Clear Lake-NASA. The room smelled old and musty as the air conditioners didnt work. The cable service didnt work well - spotty at best. After being bitten on my legs and arms by what I think might have been fleas - we left! We were staying there while our home/kitchen was being repaired but we had enough!

Date: a week ago

Review №4

Rating: 1

Rooms are infested with roaches. I have stayed at motels that are only $35 a night with rooms cleaner than this. $215 for 2 days and can t even trust sleeping worried about bugs crawling on me. Not only did I spend hours on the phone trying to get compensation but decided to move rooms because I couldn t afford to go to a hotel so they switched me rooms and this room has roaches too. I m going to be expecting a full refund or I will be contacting the BBB and the health department

Date: 2 weeks ago

Review №5

Rating: 5

Perfect location for an overnight stay on the way to the port. Nearby activities: Plenty of restaurants nearby. Rooms : 5/5 |

Date: 4 weeks ago

Review №6

Rating: 4

Date: a month ago

Review №7

Rating: 2

We stay at this hotel (La Quinta Bay Area Blvd, Webster Tx) several times each year, for multiple days each visit. Unfortunately, our recent stay will be our last time. First, this rating and review has nothing to do with the concierge staff. They were kind and accommodating to the best of their ability. Issue #1: the homeless people the hotel was full of them. While I understand people need shelter, it should be policed better and paying guests should be aware and have the option to participate or not. I assume a local community resource help agency pays for them to stay here. If you don t get to the dinning area early, it is inundated with kids and they are LOUD. You could also hear adults and kids screaming all night long. The amount of people roaming the halls and common areas in only shorts/pants (or less!) was surprising. Additionally, they hang out around the building, both inside and outside, smoking whatever with music blaring. It s simply does not feel safe. Unless you enjoy the smell of skunk-weed, it s irritating to smell it everywhere - elevator, hallways, stairwells it s disgusting. We could not use the pool because 4-5 homeless men smoking dope took it over. Additionally, several times during our stay, we encountered men walking the halls, openly drinking beer. It s not a party hub it s a place for paying guests to rest and relax. Issue #2: the rooms hockers on the carpet, throw-up/semen/or Lord knows what all over the couch. The tub did not drain adequately, leaving dirty water to cover your feet. The caulking around the tub was peeling off and/or moldy. The basic cleanliness of the room was just not there. Looks like the maids make the beds and refresh the towels and that s it! Our door did not shut all the way or lock - we packed up our belongings each time we left so they didn t come up missing. We did ask about changing rooms, but the hotel was supposedly booked. The lobby is the least important aspect of a hotel to me, but I will mention the missing couch and chair cushions here because it looks bad. The overall smell of the hotel is rancid. As my son said, smells like butt-crack and he s not wrong. Issue #3: ROACHES they own the building. Roaches freely roam in the halls and rooms. While checking in, a couple tried to change rooms because their room had roaches, but they were told sorry we re full! they left in the 3 yrs we have been staying here, I ve never seen roaches, so seeing them this stay was shocking (but not surprising given the type of people living here). Wouldn t surprise me if bed bugs were here too Issue #4: Cost we paid $199 a night this stay, and we even used our points and military discount. November 2023 we paid $110 after taxes and everything there are many, many new hotels in the area that cost less and that don t house homeless people - they will get my money next visit. Issue #5: people stand outside the entry doors and smoke Cigarette butts litter the outside of the hotel. At least make a smoking area that can be kept clean and away from the entry doors. It stinks and looks trashy. Overall, I m disappointed. Whatever has happened to this hotel is sad. Enjoy the photos of what you could potentially be getting if/when you stay here. Safety: Nope safety is subpar and questionable. People roaming the hotel at all hours of the day/night

Date: a month ago

Review №8

Rating: 2

Chose due to location and proximity to shopping for one night before setting off on my cruise. Check-in was easy, staff was very friendly. The biggest con and reason for low rating hotel RUNS HOT! Lobby is hot as soon as you enter, then entering my rooms it was so hot the hallway felt cooler. hotel needs to invest a huge amount into AC s. I had my AC on below 65 and not once did I feel cool enough to be under covers. Also a slight smell coming from AC. I dealt with it for the night but won t be returning anytime soon.

Date: a month ago

Review №9

Rating: 3

Date: a month ago

Review №10

Rating: 3

It looks a little old inside and the breakfast is poor, for the cost it is acceptable Rooms: Spacious and comfortable Nearby activities: Restaurants, shopping and tourist center nearby Safety: Good

Date: a month ago

Review №11

Rating: 5

Date: a month ago

Review №12

Rating: 2

I don t ask much in a hotel. I don t even care about breakfast, but the bare minimum that I ask is for it to be clean. Why do so many hotels nowadays make the bed, but ignore the fecal matter on the bottom of the toilet? Or how about the smell of mold because you haven t changed the shower curtain since before the revolutionary war? I refused to get in the pool/hot tub because of the black grime on the tile. $100 bucks a night won t get you far these days, but I would hope that it would at least get you a clean place to sleep.

Date: 2 months ago

Review №13

Rating: 5

I wish the rooms didnt have carpet. I sneezed the whole time. Didnt get much sleep.

Date: 2 months ago

Review №14

Rating: 4

Overall is good, I appreciate the service. The rooms and hallways would feel cleaner if these have vinyl or laminated floors instead of carpet. The breakfast should include scrambled eggs, fruit, more toasters. Nearby activities: It is close to many restaurants and shopping center, lots to look around to enjoy. Close to 30 minutes from Galveston Seawall, around 20 minutes from NASA, and Kemah Boardwalk.

Date: 2 months ago

Review №15

Rating: 4

It was for considering the affordable price. The indoor pool wasn t the best but overall enjoyed the stay.

Date: 2 months ago

Review №16

Rating: 5

Nearby activities: Proche du space center de Houston, des restaurants, pompe a essence,... Rooms

Date: 2 months ago

Review №17

Rating: 5

This hotel is extremely nice. I booked the Executive Room. The room was spacious and decently laid out. The way that the hotel is right not it isnt great for business travelers and some leasure travel. The couch that is in the room is basically useless unless someone is sleeping on it. There is a case where a TV could be placed, yet there isnt one there. The TV is across from the bed it the typical location. By not having a second TV on that side, about a third of the room is wasted. I did like the location of the desk but could see it causing issues if you do a lot of business in your room. The office chair was old, and the pneumatic cylinder was broken, so I only had one choice that lasted longer than 2 minutes. The bed was extremely soft. Its a little too soft for me but still very comfortable. The bedding that is used was also comfortable and didnt seem to be from the 80s. The breakfast was typical of what you would find at this their of hotel with a few additions. There was a small crock of gravy for the biscuits and hard-boiled eggs that they actually hard boiled since they were still in the shell. I was extremely impressed with this hotel. There are a few places where there are broken/damaged items. They have a few places that could improve. Though which hotel doesnt? I would stay at this hotel again without batting an eye. Rooms: The room I stayed in was spacious and decently furnished. If you want to get details, read my review.

Date: 3 months ago

Review №18

Rating: 3

I had to check out at 1:30am and Uber a ride home, due to the A/C not cooling, the funky old smell, my toilet would not flush and after seeing 2 large cockroches.....I was out. I told the front desk. But, Id already stayed in the room for 5 hours, so they just said to call the manager to get a credit or something. But, I just got busy and didnt have it in me to complain about anything. This is a LaQuinta in a great area of town, you all should take better care of this property. Only thing good out of this experience was the female concierge that was there around 6-7pm. She was delightful.

Date: 3 months ago

Review №19

Rating: 3

Date: 3 months ago

Review №20

Rating: 5

Date: 3 months ago

Review №21

Rating: 1

When I walk in the carpet smell and it was dirty. Using the remote control to the TV do not work. I had to stand behind the TV for the remote to work. The last day I stayed woke up with a bug bite on my eye.

Date: 3 months ago

Review №22

Rating: 5

Great place to stay.

Date: 4 months ago

Review №23

Rating: 2

Dirty! No TP in the room. One towel for 6 people. Everything was dirty and broken. The location is nice close to freeway and space center. It really was in a sad state though.

Date: 4 months ago

Review №24

Rating: 5

Date: 4 months ago

Review №25

Rating: 3

Checked in late, staff was accommodating and prompt. In the room, the bathroom hasn t been fully cleaned, and our bedsheets and blankets were wet. We got there at 1:00 AM so we didn t complain, just slept on top of the blankets. Not what I would normally expect from La Quinta though. They did have a breakfast buffet, though smaller than other La Quintas we have stayed at. No eggs, no bacon, or oatmeal. Only had biscuits & gravy with sausage and the normal cereal, pastries, and yogurt. Wouldn t deter me from staying again, but not on par with our normal experiences at La Quinta Food and drinks: Quick drive to NASA, lots of food and grocery options nearby and mostly within walking distance.

Date: 4 months ago

Review №26

Rating: 5

Great Atmosphere! Indoor Pool! Fast Wifi! Noteworthy details: BREAKFAST 7AM-9AM Full Buffet: Self-Serve Rooms : 5/5 |

Date: 4 months ago

Review №27

Rating: 5

10/10 for the service 10/10 for the rooms Rooms

Date: 4 months ago

Review №28

Rating: 5

Planned a trip to visit my family in the area, my fiance and I had a great stay. Loved the indoor hot tub, all the restaurants! Lupes is up the road and its the best mexican food ever! Staff is kind, breakfast waffles were amazing and bed was comfortable. Will be back! Rooms: Clean, comfortable, has fridge and microwave. Nearby activities: Nasa, Kemah, Galveston, Top Golf, so much! Safety: Area is very safe Food and drinks: So many options

Date: 4 months ago

Review №29

Rating: 5

We stay there regularly because they are pet friendly, management and staff are also friendly, clean hotel and clean rooms. Rooms: Clean Safety: Safe area

Date: 4 months ago

Review №30

Rating: 5

Date: 4 months ago

Review №31

Rating: 1

This is a dirty hotel. The staff are not welcoming, they blame guests for the poor conditions. There were stains on the couches, floors and walls. Broken furniture and decor.The gym was small and filthy. A beer can was on the elliptical for 3 days, even after mentioning the condition of the gym, the management still did not clean it. There are several newer nice hotels in the same area, do yourself a favor and chose an alternate hotel.

Date: 4 months ago

Review №32

Rating: 5

Date: 5 months ago

Review №33

Rating: 3

Good location. For breakfast, no fruit of any kind as advertised on line. Was charged $75 for small pet for 1 night and hotel provided NO pet bags to clean after my small dogs thus went and bought baggies at Wal-Mart. Coffee was okay and breakfast starts at 7AM NOT 6AM. Staff was okay and cleaning excellent. Will not go back to this La Quinta. Will try Marriot next trip

Date: 5 months ago

Review №34

Rating: 5

This location was nice, very clean. I would stay there again.

Date: 5 months ago

Review №35

Rating: 2

Rooms were large, just not very nice and really dirty. Needs an internal renovation. Breakfast was fair and its is in a good location. It served its purpose before we cruised. About a 2 to 2.5 in my book

Date: 6 months ago

Review №36

Rating: 5

Walkability: Several small restaurants within walking distance Rooms

Date: 6 months ago

Review №37

Rating: 2

I was on the 3rd floor, and Ac is making a lot of noise. I cant sleep

Date: 7 months ago

Review №38

Rating: 5

I love that this chain is dog friendly! I stay at LA Quintas frequently. This particular location has very nice rooms and is very close to the Houston Space Center

Date: 7 months ago

Review №39

Rating: 1

Booked for beeing close to nasa Filthy, loud and should have been renovated 5 years ago. Left early as i didnt dared to stay a 2nd night Crumbs and stains everywhere on floor and furniture (Couch looked disgusting) Especially corners werent even remotly vacuumed for ages. Fridge got some Coke-like dried liquid leftovers baked into it and didnt looked hygenic at all. Bed sheets were kindof clean atleast. But I dared to look under the linen and found some crumbs under the first Set of linen again... seems lile the dint even dared to clean that when they change that.... 3 stars for Personal as they were all nice atleast and gave a refunded my 2nd Ogjt without questioning when i left early, as I didnt Even dared to ask for a room change as cleaniness problems looked fundamental in my room Rooms: Filthy noisy and should have been renovated 5 years ago

Date: 7 months ago

Review №40

Rating: 5

My best part of this place is they are pet friendly and my doggies appreciate it very much.

Date: 7 months ago

Review №41

Rating: 5

Rebeca, who is at the reception, kitchen and everywhere, is attentive to everything and provides excellent service to everyone. This is the second time we have stayed and the same service. Walkability: Close to many stores for shopping

Date: 8 months ago

Review №42

Rating: 4

Stayed here for work and even though it doesnt have all the upgrades that some other La Quinta locations have, it was very clean and the staff were very friendly.

Date: 8 months ago

Review №43

Rating: 4

Date: 8 months ago

Review №44

Rating: 5

Date: 8 months ago

Review №45

Rating: 5

Room was nice and clean and the service was great thank you...

Date: 8 months ago

Review №46

Rating: 2

The place needs renovation and fixing up. The breakfast was disappointing with store bought pastries and the eggs were not fresh. The swimming area was not the best and the doors to the outside were stuck open and couldnt be closed. The rooms were tidy but the area under the beds was dirty. The location was good though and the staff were nice.

Date: 10 months ago

Review №47

Rating: 4

Overall good hotel, close to NASA. My only criticisms are about the breakfast, which did not have any fruits and the poor bathroom amenities. Free parking and WiFi, facilities and rooms all good.

Date: 10 months ago

Review №48

Rating: 1

The hotel is not cared for...the sheets and towels were clean but that was it Dirty chairs, sofas, the bathtub is clogged, breakfast was a joke with coffee like water, no cheese, no vegetables, no fruits, no butter The guy at the check in was bothered when we tried to check in and ask some questions Dirty elevator

Date: 10 months ago

Review №49

Rating: 5

Great hotel. Clean and friendly staff. Great location right off the highway. Lots of restaurants with in walking distance. Always a good complementary breakfast. My husband and I travel a lot for business and LaQuinta is our first choice. It is always clean and has a great price for a short stay for business.

Date: 10 months ago

Review №50

Rating: 3

Date: 10 months ago

Review №51

Rating: 5

I stayed at this hotel back in March/April (2023) for two week bc my mother was in the ICU at the HCA hospital nearby. I can t say enough good things about my stay there. I ve shared a pros/cons list in case it helps someone else. Pros This hotel seemed more like it fell between a 3-4 star hotel. I was surprised to see it listed as a 2 star hotel online. This hotel always seemed very clean (I wish they had cleaning service every day - but everything still was clean). I had to stay alone and always felt very safe here. The breakfast was the best hotel breakfast I ve had - mainly bc of the variety of the food/beverages they provided - you ll love their buffet if you enjoy country breakfasts. Their staff was friendly and helpful, especially Amit and his wife. There is a shopping strip in front of this hotel which has some chain restaurants within easy walking distance. My mom died while I was still staying at this hotel - in my rush to get to the hospital, I accidentally packed their hair dryer - they didn t charge me for it. I m pretty sure this was bc as I was checking out I mentioned that my mother had passed away that morning. I thought it was kind of them not worry me with this during such a difficult time. This hotel was very quiet during my stay - I was there only from later evenings until earlier in the mornings. The rate was very reasonable for the quality - usually about $100 a night). Cons Daily cleaning service for multiple night bookings wasn t provided. I think they cleaned every 3rd day. Towels were always available if needed. The elevator smelled like marijuana my first night there. The elevator was slowwwww... But worked fine otherwise.

Date: 10 months ago

Review №52

Rating: 2

Rooms were gross. Poorly cleaned and maintained. Will not be going back.

Date: 11 months ago

Review №53

Rating: 3

Very skimpy breakfast bar, overall appearance fair but could be better. Staff was friendly and helpful when needed. Walkability: Several restaurants were within walking distance.

Date: 11 months ago

Review №54

Rating: 4

The rooms were nice customer service was good air conditioner in the rooms thats another matter They make noise all night long so you cant sleep other than that place was good

Date: 11 months ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 1

Date: a year ago

Review №57

Rating: 2

Facility needs maintenance upgrade. Room was dank, musty, and AC didn t seem to be performing optimally. Pet friendly indication is a misrepresentation as they do not allow your pet in the room unattended even in a crate! Defeats the purpose of staying in pet friendly hotel if you aren t allowed to leave your pet in the room while on outings despite paying a nightly fee for having a pet. Rooms: Dank and musty, marginal AC Noteworthy details: Not truly pet friendly, pet restrictive

Date: a year ago

Review №58

Rating: 4

Date: a year ago

Review №59

Rating: 1

The experience of it was awful. When I walked in, I already, didn t feel welcomed, I checked-in the guy was rude and had a big attitude problem. Also when I went into the room, they had roaches. I check my rooms everywhere I, go and this one wasn t, pleasing at all. It was nasty. The a/c needs to be cleaned, roaches were from when I opened the door all the way to we re the A/C was. The small fridge was not clean. The remote was like falling apart of the bottom they could at least put them in plastic sleeves. The elevator was nasty, the button to even touch, it looked nasty. Breakfast in the area I didn t bother looked like it might have roaches down there too. Just hurried up and tried to leave since I couldn t get a refund. Rooms: NASTY

Date: a year ago

Review №60

Rating: 5

Omg this hotel was super roomy and super cold. The staff was amazing and the breakfast was soooo good. I was happy at this hotel for the comfort, the cleanliness of the room, and the staff being sooo kind and helpful. Plenty of towels and pillows were already available for use. Also I cannot express again how good the breakfast was. Rooms: Very spacious Safety: Open areas with plenty of light Food and drinks: Soooo many restaurants around the area. Walkable food was everywhere with variety.

Date: a year ago

Review №61

Rating: 4

Date: a year ago

Review №62

Rating: 5

Date: a year ago

Review №63

Rating: 4

This La Quinta has potential to be really nice, if they had better housekeepers and a manager who enforces cleanliness. It wasn t dirty, but also wasn t clean CLEAN. The hallways and main floors need to be vacuumed, swept, mopped for one thing. The bedding was clean and the mattress pretty comfortable. The room for most part seemed pretty average, nothing really great about it. I definitely didn t see any bugs and believe me, I looked. That s one of my fears, going to a hotel and finding bed bugs and/or roaches. All in all nothing great, and nothing terrible

Date: a year ago

Review №64

Rating: 2

It was really old. Needs some remodeling. It was affordable but we did find a roach but it came out the drain when we were in the restroom. We hunted the room for bugs didnt find anymore. It was very hot air-conditioning wasnt strong enough for the siZe of the room.

Date: a year ago

Review №65

Rating: 2

Room and it bathroom had bugs! Not recommended.

Date: a year ago

Review №66

Rating: 1

Allows pets but not pet friendly, they need to be more clear and upfront about their policy because its different here than any other la quinta. Ruined the trip.

Date: a year ago

Review №67

Rating: 4

Date: a year ago

Review №68

Rating: 3

Business trip. 3rd floor. Bathroom fixtures falling apart. Lots of dusty surfaces. No bugs. Hot water / good pressure. Otherwise, ok. Rooms: Decent. I had a king deluxe or whatever its called. Big sofa, desk and chair, bed was ok. Small TV. Nearby activities: Plenty of restaurants and lounges around. Family friendly dining around as well. You can get anything to satisfy you within walking distance. May have to drive a little further down the road for a 6 pack of beer. Safety: Seemed safe enough. I felt comfortable with my brand new truck parked out there with my toolbox full of tools and some fishing rods in the bed. Walkability: Anything within a short walk. Food and drinks: Simple vending at hotel but plenty of places around to satisfy your hunger or thirst. Yes, that means margaritas within walking distance.

Date: a year ago

Review №69

Rating: 5

We have received awesome service and great accommodations over multiple stays. Rebecca and Sue were great. Rooms: Spacious and clean Nearby activities: Close to NASA and easy drive to Galveston

Date: a year ago

Review №70

Rating: 5

Date: a year ago

Review №71

Rating: 4

Date: a year ago

Review №72

Rating: 5

Very clean and great A/C Rooms: Very Clean Nearby activities: All kinds of shopping and Restaurants within walking distance. Walkability: All kinds of shopping and Restaurants within walking distance.

Date: a year ago

Review №73

Rating: 3

We spent one night here and that was more than enough. The check in was easy but the room was pricey for what we got. There were tape repairs almost everywhere. The second floor smelled musty including the elevator. We found baby roaches and the room never cool down(We needed that in the middle of a heat warning) Breakfast wasnt what I was expecting for the price we paid. Rooms: Need an upgrade. Nearby activities: Food and Nasa space Center is 10 min away driving. Safety: I felt safe most of the time. Walkability: Nearby restaurants.

Date: a year ago

Review №74

Rating: 3

Its just okay

Date: a year ago

Review №75

Rating: 5

Rooms: Amplias y cómodas. Rooms

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 3

Hot tub jets do not work and pool seemed a bit slimy other then that good customer service and rooms.

Date: a year ago

Review №78

Rating: 1

This hotel is conveniently located BUT We checked in just after 10pm. When we stepped off of the 4th floor elevator, the temperature was warm and it smelled a bit musty. Got into my room, immediately adjusted the air to cool the room down. Next, I turned on the nightstand lamp and a baby roach ran across it. I grabbed my suitcase and we headed downstairs. The woman at the front desk kindly apologized and provided a full refund. There are plenty of hotels in the area. I d recommend another one.

Date: a year ago

Review №79

Rating: 5

Date: a year ago

Review №80

Rating: 5

Perfect location for what we needed (family member in hospital less than 2/2 mile away), friendly staff, clean room

Date: a year ago

Review №81

Rating: 5

Rooms are nice and staff is very friendly

Date: a year ago

Review №82

Rating: 4

Date: a year ago

Review №83

Rating: 4

This hotel is very close to the Nasa discovery center. Lots of resturants near by.

Date: a year ago

Review №84

Rating: 1

Breakfast was terrible, coffee was watered-down, no eggs or gravy. Really run down facility. Hair in the bathroom and bathtub. Rooms melled musty. Whole in the ceiling infront of main elevator.

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 4

Date: a year ago

Review №87

Rating: 5

Recently booked 2 rooms at this location for a roadtrip stop with family visiting from Germany. We wanted to visit the zoo and NASA and this property was very close to NASA. The property was perfect and confirmed why I prefer to stay at Wyndham properties. The rooms were clean, quiet, comfortable and modern. The breakfast was great and the staff was equally amazing. My family trusted me with booking out hotels on our trip through South and we all enjoyed our stay. I would definitely return to this location. There were also several good restaurants within walking distance, something I greatly appreciate after a long drive. In addition, there were countless shopping options less than 10 min away.

Date: a year ago

Review №88

Rating: 2

The female guest service was so nice checking in and that was the end of nice things we were in Rm 106 there was so much drilling going on after 6 pm while I was taking a nap. come to find out they had an AC leak from this room they rented out to me. The ac was at 60 the lowest it was warm in the room. The room smelt old musty. The pool was indoors not heated the jacuzzi was so dirty it look like people had their pets in there with all their pet hair everywhere. The Breakfast was the worst. The side door key swipe is Broken it reads when it wants or walk around to the front. I complained to the older man , probably the owner. The older stubborn Man of course was rude, Trying to argue about his machine not being broke that it was my card. I walked to my room the card reads good no issues. This individual family owned business is the type a stingy person doesn t want to fix nothing because of cost. Everything Everyone needs upkeep, Take care of your business stingy

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 1

Date: a year ago

Review №91

Rating: 4

Honestly the stay would of been perfect if it wasn t for the rude gentleman that yelled at me like I was a child that breakfast starts at 7am! First off good morning sir and you could of politely stated breakfast started at 7am instead of talking to me like a child I clearly didn t know! Ridiculous honestly breakfast needs to be a little early if you ask me I wake up 5am sometimes and out the door 7am! Anyways it s not what you say it s how you say it and he was beyond rude they can keep their breakfast it s clear he loves his job and need new training! Take care!

Date: a year ago

Review №92

Rating: 5

The rooms were clean, close to a lot of restaurants and mall.

Date: a year ago

Review №93

Rating: 3

It was our first time staying here. I needed a large room for my family. We picked this La quinta since it had an indoor pool. It was gonna be cold and rainy so I wanted that for my kids. The front desk lady was so nice, friendly and helpful. Check in was easy. The room we got was a 2 room suite. 1 room had the king bed and tv. The other room had the 2 queens beds, tv, small table, mini fridge and 2 chairs. I was hoping it had a sofa like sitting area. There wasn t even places to sit other than the beds. So when we ate, we had to sit on the beds or stand. The rooms were large enough to have sitting area. There was so much wasted space. There was hardly no lighting in the room. One closet had no lights in it or near it. We had to use our phone flash light to see. The ac took forever to cool down. The beds were great. Place was clean. But things were broken and falling apart. They are doing a limited cleaning, pool and breakfast area. Meaning they aren t gonna clean your room while your there. Which is fine by me, I clean up after us anyways. We just kept having to go to the front desk for new towels and for pool towels cause there s none out. The pool area is okay. The pool looked green and needed to be cleaned. The hot tub looked cleaned but was broken. Breakfast is from 7am-9am everyday. The breakfast was bad. I thought it would of been better since other La quintas we ve been too have had great food. Every morning it was the same thing. Biscuits, sausage, hard boiled eggs (which were grey when you cut them open), gravy for the biscuits, very few yogurt and oatmeal, some bagels but no cream cheese or spreads for it, some tiny cinnamon rolls that were hard and tasted old, waffles. On the first morning they ran out of biscuits at 7:15 when breakfast started at 7am. On the second morning we tried the breakfast again. But the sausages were not fully cooked. My son got very sick from that. he was sick all day long til the next day. On the same day we made waffles but they wouldn t cooked right. It turns out it was the last of the batter and they keep the batter out all day til the next day. They only refill it and put it back out. I did make another waffle with new batter and it tasted a lot better. We didn t eat here after that. I didn t want any of my other kids to get sick again. Also there was no fresh fruits. Most hotels have apples, bananas, oranges. Nope not here. The guy running the breakfast was friendly and nice though. Over all I would not stay here again. I would give it less stars but I gave 3 for the staff since they were all great.

Date: a year ago

Review №94

Rating: 5

Had an awesome time there.Emmit was very helpful with tips about my stay. It was close to NASA and a lot of restaurants

Date: a year ago

Review №95

Rating: 5

I enjoyed the 2 nights I spent there. very clean, comfortable, spacious and friendly staff. I recommend it. I would visit again.

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 5

What a find! Great value, spacious and clean rooms, solid amenities, and a very welcoming staff. It was also right by lots of restaurant choices so we could walk. We were just in town for one night, and it was a great place to spend our night before heading out again.

Date: a year ago

Review №98

Rating: 4

Date: a year ago

Review №99

Rating: 1

Date: a year ago

Review №100

Rating: 3

We stayed two nights. The hotel has nice contemporary decor. Room was spacious. Bathroom was unappealing. It needed dusting, had minimal toiletries and low quality tissue and toilet paper. Beds are very uncomfortable. Queen six is more like full size. On the first morning I woke up with bug bites. Hallways were dirty and had a musty odor. Elevators are tiny and look torn down. Immediately coming out of the elevator the roof was leaking. We had breakfast on the second day. Menu was hard boiled eggs, sausage, biscuits, bagels, oatmeal waffles. Coffee tastes like instant coffee. Unfortunately I was expecting more out of this hotel. We paid $125+/- per night Do not recommend if you want a great experience.

Date: a year ago

Review №101

Rating: 4

Much better than the rating suggests. Clean luxurious room w/ friendly staff located near NASA and plenty of food choices

Date: a year ago

Review №102

Rating: 2

Rooms have stains all over them. The remodel was done very poorly. Bathroom wasn t very clean and the toilet was cracked. I paid WAY too much for this given the quality.

Date: a year ago

Review №103

Rating: 1

Hotel is literally falling apart. There s a hole in the ceiling with paper taped over it and cracks and pealing paint. On our second day after being out all day I came back and the room wasn t made up nor were there clean towels. When I asked at the front desk I was told that room service is only offered every 3 days. I d never stay here again

Date: a year ago

Review №104

Rating: 4

The rooms were clean and large. Major shopping area with lots of restaurants choices within walking distance. Good breakfast. Staff were all super friendly. Minor issue with tub draining.

Date: a year ago

Review №105

Rating: 5

The area it s so near to good places and the hotel it s in good condition. The manager Amit Parel help me a lot. Good breakfast Good rooms Good service Good prices

Date: a year ago

Review №106

Rating: 5

We LOVED every minute of our stay!

Date: a year ago

Review №107

Rating: 2

Rooms/ beds and sheets are dirty with stains. The place smells bad (like wet towels) the guy was kind of rude when checking in.

Date: a year ago

Review №108

Rating: 5

It is well maintained-- large king room; nice breakfast, ample parking; I would stay again!

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

Wonderful n comfortable place for staying...

Date: a year ago

Review №111

Rating: 1

Date: a year ago

Review №112

Rating: 3

Date: a year ago

Review №113

Rating: 3

not impressed with the indoor pool window staying open in cold weather, hot tub not full

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 4

Parking lots are tricky.

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 1

All I can say, is very disrespectful very racist. I will not recommend this to my worst enemy.

Date: a year ago

Review №118

Rating: 5

Enjoyed our stay staff was nice helpful Breakfast was great the pool was dirty and hot too but bed and room a 10! Not fancy fancy but fancy enough we enjoyed it definitely coming back

Date: 2 years ago

Review №119

Rating: 5

Date: 2 years ago

Review №120

Rating: 3

Not impressed by the LaQuinta brand at all right now. Have been a member for years because there was no charge or hassle for pets! The chain is no longer the go to brand for this service. Some are not even taking pets and all are charging fees. The experience at Clear Lake was made inconvenient for guests and this is unfortunate.

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 1

Bed bugs!!! I had my 3 young daughters with me and went to sleep only to find there were bed begs crawling on me at almost midnight. I went downstairs, complained and was given an adjacent room despite my request for something farther away. Moved my girls while they were still sleeping after checking for bugs in the new room.. then guess what at 2 am I felt it again, bed bugs in our beds. Absolutely ridiculous, beyond the bed bug issues which some may say are possibly brought in, this place was out of pillows, smells like mold and the tub just ran all night. Worst experience with La Quinta ever!!!

Date: 2 years ago

Review №123

Rating: 5

Great location! Lots of attractions and restaurants nearby. Easy access to i45. Rooms were very large and clean. Amazing lighting in the bathroom and fabulous water pressure. Prices were great and all the employees I interacted with were excellent. Only gripe, minor gripe, was that I wished they alternated the breakfast, was kinda sick of biscuits and gravy by the end of the week.

Date: 2 years ago

Review №124

Rating: 1

Date: 2 years ago

Review №125

Rating: 3

Date: 2 years ago

Review №126

Rating: 5

Excellent service, delicious breakfast, thank you

Date: 2 years ago

Review №127

Rating: 1

Our room smelt like mildew

Date: 2 years ago

Review №128

Rating: 4

Date: 2 years ago

Review №129

Rating: 5

Date: 2 years ago

Review №130

Rating: 1

Went into the room and the room smelled like old wet towels. When i asked the manager said that it was cause it was humid.... the shower had mold inside the shower on the wall and then we found cockroachs in the room. When i went to tell the front desk that the room was horrible and told her what i found she said since we were there longer than an hour that she couldnt refund us but she could check us out. And if i wanted a refund i would have to wait till the next morning and talk to the manager to see if they would do a refund.

Date: 2 years ago

Review №131

Rating: 1

Nice Personal. But room was extremely dirty and dusty. Awful

Date: 2 years ago

Review №132

Rating: 2

Gotta update my review... they still only clean your room every 3 days. Trash piles up, no coffee in the room after youve used it all, beds should to be made. Breakfast sucks... fyi, nobody wants hard-boiled eggs. The cable kept glitching, no storms in the area. They turn the ac in the rooms way up and they take forever to cool down when you check in. Consider running your facility like all other Wyndham properties... it should be a much better experience. Oh and take care of the mold in your rooms btw.

Date: 2 years ago

Review №133

Rating: 5

Yes, this family owned hotel is doing it right, from the cleaning to the breakfast. Very proud of them.

Date: 2 years ago

Review №134

Rating: 4

Well, the pool is neglected, very very good service, breakfast very little variety.

Date: 2 years ago

Review №135

Rating: 1

I have spent a lot of time in hotels and this will never be on the return visit. The room smells and not because of heat. The bathroom was not clean and the water would not shut off in the tub so we had to listen to it drip all Night. The breakfast was a bust. The pool water was not clean. The staff was not friendly nor helpful. I felt as if I was a bother to them for staying there. The one star is for location because you are close to A lot of places.

Date: 2 years ago

Review №136

Rating: 4

Good location

Date: 2 years ago

Review №137

Rating: 4

Enjoyed our stay

Date: 2 years ago

Review №138

Rating: 1

Checked in on a Saturday morning with my family. We were put in a room on the 1st floor. Immediately upon entering the room, we smelled a mildew from old wet carpet. We let the receptionist know and was put in a room on the 2nd floor. To our avail, we encountered the same issue along with a dirty room and beds that sinks in when you sit on it. I wouldnt recommend staying in this hotel. We had activities planned for the day and didnt want to spend anymore time searching for rooms. If I could have rated this hotel 0 star I would have. Most certainly wasnt worth $150. This is an old hotel that was renovated with old furnishing. Stay away

Date: 2 years ago

Review №139

Rating: 5

Love the rooms and the pool good for family visits or business trips

Date: 2 years ago

Review №140

Rating: 1

Our room was really dirty, pillows were very flat, there s only one layer of curtain so it s either pitch black or the people in the parking lot are watching you change.

Date: 2 years ago

Review №141

Rating: 5

Excellent staff & service. The rooms are clean, A/C works right, and has a quality hot breakfast. Also has a great indoor pool and fitness center.

Date: 2 years ago

Review №142

Rating: 5

Great service

Date: 2 years ago

Review №143

Rating: 4

Doores in pool area are slightly open and wont close, and there are no screens bugs get in. Theres a dumpster right in front of one of the doors rodents and stray cats can easily get in didnt like the vibe.

Date: 2 years ago

Review №144

Rating: 5

Nice place. Great customer service.

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 2

Horrible bed. The only chair is broken. The shower is not ADA compliant. The towels are hard. The whole room is ragged and aged. There is no service other than check in and check out. I will not recommend. I will not return.

Date: 2 years ago

Review №147

Rating: 5

After arriving at the hotel with two handicap individuals we found out that the beds were extremely tall and difficult for them to get into. The evening manager was so kind as to help us both get into the beds. We are so grateful that was so kind and above and beyond were very thankful to the night manager for his help and would like to see him acknowledged! The rooms are clean and in perfect order and everything is super neat. We would highly recommend to stay here couldnt ask for a better place. Excellent service!

Date: 2 years ago

Review №148

Rating: 5

Date: 2 years ago

Review №149

Rating: 2

While management was good, the room was awful. It was dirty and the window paint and joint compound was coming off in chunks. There was no debris in the window sill so that told me they knew it was coming off. Bathroom faucets were dirty. Nothing had been dusted. Coffee maker was broken. It was just severely neglected. I paid premium price for this.

Date: 2 years ago

Review №150

Rating: 5

Date: 2 years ago

Review №151

Rating: 2

Horrible check in person, I also walked by breakfast area to see if they had fruit out like all the other La Quinta hotels we stay at. To my surprise it was filthy. Large crumbs every where, to put it lightly it was filthy. However room was very clean. So was bathroom. Husband went down to breakfast before leaving for work and there was no breakfast available. So we call front desk that person told him they only have sack grab and go. We will avoid this hotel in future. Bad experience since we travel 365 days a year we know bad run hotel when we see it.

Date: 2 years ago

Review №152

Rating: 5

The management goes above and beyond. Very nice! Comfy beds and spacious Rooms. Very reasonably priced just right- always seem to be in line with competitors.

Date: 2 years ago

Review №153

Rating: 4

Nice and comfy rooms

Date: 2 years ago

Review №154

Rating: 1

It s a bad service

Date: 2 years ago

Review №155

Rating: 5

We had a very extended, unexpected stay here due to being out of our home for repairs. The owner and his family were very helpful. They gave us great rates because they knew our situation. I m sure they lost money for us but it was so kind! Due to COVID there were restrictions and a decrease in amenities but we were very grateful to have a place to stay that was safe and allowed our dog to stay also. Great place, great location, definitely recommend!!

Date: 2 years ago

Review №156

Rating: 4

My experience at this La Q was memorable. I left my calender before I went on a cruise. They kept it for me til I returned. I was so grateful. It meant alot to me. I had written Eph 6:10-17. The armor of God.

Date: 2 years ago

Review №157

Rating: 1

I will never be back here. I stayed here on Sunday night to Monday. It was a sub par stay. Check in was ok.The room was roomy but not clean. The day I left I started itching and I havent stopped I had to visit my doctor regarding the hives, bumps and itchiness. I will never be back here. Understatement to say the stay was not worth the price. I was trying to treat myself with a staycation but it was more hassle then it was worth. I didnt even attempt to try the continental breakfast lights were off and no people were present not even at the front desk. I will never be back here.

Date: 2 years ago

Review №158

Rating: 5

Great hotel operated by super friendly people. Going back tomorrow.

Date: 2 years ago

Review №159

Rating: 5

The location is very convenient. The office stuff was very polite and the check in process was expedient. My room was rather clean and everything worked reasonably well aside for the air conditioner which tried its best to keep our room cool, though admittedly the bed is quite a far distance away. The breakfast options were individually wrapped items near the counter and were quite nice, a necessity during covid

Date: 2 years ago

Review №160

Rating: 4

Disappointed they didnt have breakfast but the room was very comfortable

Date: 2 years ago

Review №161

Rating: 5

Rooms are big, sleeping area was updated and really clean. Front desk guy super nice. Good location between Houston and Galveston. Safe.

Date: 2 years ago

Review №162

Rating: 4

Date: 2 years ago

Review №163

Rating: 1

We booked a night here for a doctors appointment we had Monday Jan 17. Got to our room Sunday around 3pm everything looked good over all clean, they could of did a better job cleaning around the mini refrigerator as there was dirt and a lot of food pieces next to it. We went to meet friends for dinner and then when we got back to our room we got cleaned up when my youngest got in bed within moments she had a roach next to her! Once she moved a handful more appeared on the side of the bed!!! Went to the front desk asked the lady for a refund as we were checking out! She asked if I took a picture of it I said yes showed it to her. She refunded us for our room but not our pet deposit ($20). The lady at the front desk said they would spray that room in the morning but that didn t help us get a good night rest.

Date: 2 years ago

Review №164

Rating: 1

Unfortunately I am not the only one who seems to have been disappointed by this hotel. So here goes. If you want a hot breakfast or coffee in the morning, dont stay here. We recieved breakfast bags in the morning - (a diabetes bag basically) - sugar packed muffins, sugar packed applesauce and a sugar packed granola bar all stuffed into a brown paper bag of which you have to ask for permission for at the front desk. I couldnt decide if I was in jail or in kindergarten. Seems like the owners are too cheap to provide a real hot breakfast like the other La Quinta hotels weve stayed at and are using the classic CVD19 excuse as reasoning. They also tried to give us a hard time at check in about dog weight restrictions even though they confirmed dogs are OK over the phone. For $100 bucks a night it was quite disappointing. There are other comparable, nice hotels right next door to this one, I suggest reading some reviews first before booking here.

Date: 2 years ago

Review №165

Rating: 4

Date: 2 years ago

Review №166

Rating: 4

Rooms are well kept, staff was very good.

Date: 2 years ago

Review №167

Rating: 4

Will stay there whenever im in town!!

Date: 2 years ago

Review №168

Rating: 5

I was surprised by the unexpected scale of the room! The kids love it so much~

Date: 2 years ago

Review №169

Rating: 1

No breakfast, no coffee, TV remote sucked, hair dryer on high still couldnt dry my hair. I will never stay here again.

Date: 2 years ago

Review №170

Rating: 3

Date: 2 years ago

Review №171

Rating: 5

A well kept inn; good service and reasonable cost. Pleasant front desk - very attentive to requests.

Date: 2 years ago

Review №172

Rating: 4

Stuffy interior temperatures but overall fair

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 5

Clean and friendly

Date: 2 years ago

Review №175

Rating: 4

Date: 2 years ago

Review №176

Rating: 2

Room smelled of dog and had a shower only. She moved us to another room. Smelled way better but had electricity problems. No hot breakfast.

Date: 2 years ago

Review №177

Rating: 1

Date: 2 years ago

Review №178

Rating: 3

26 Nov 21. We stayed here because they have a whirlpool, but its not heated. The staff is friendly and facilities are clean. We called before checking if it was working and they confirmed that it was. If its not heated, they should have mentioned that the heater is broken.

Date: 2 years ago

Review №179

Rating: 4

After settling in, I realized how comfortable the room was, and I did enjoy looking at all the NASA photos en route to the room. The lobby is very pretty, and there is a lot of natural light.

Date: 2 years ago

Review №180

Rating: 1

Roaches and no breakfast at all,,,they advertised full breakfast

Date: 2 years ago

Review №181

Rating: 5

Very nice and clean rooms. The owners we.warm.and friendly

Date: 2 years ago

Review №182

Rating: 1

Roaches also fleas I get spent friendly hotel but nobody wants fleas kinda sad honestly staff doesn t care about health of customers Oh and terrible staff room wasn t clean was an actual dirty sock laying in the bathroom all around just not worth money would never stay again

Date: 2 years ago

Review №183

Rating: 4

Clean, affordable, pet friendly.

Date: 2 years ago

Review №184

Rating: 1

Mold on ceilings and walls

Date: 2 years ago

Review №185

Rating: 3

There was bugs in my room but it was a nice hotel

Date: 2 years ago

Review №186

Rating: 5

Date: 2 years ago

Review №187

Rating: 5

Excellent service and very friendly owners.

Date: 2 years ago

Review №188

Rating: 2

Date: 2 years ago

Review №189

Rating: 5

Date: 3 years ago

Review №190

Rating: 4

Very nice stay from ida

Date: 3 years ago

Review №191

Rating: 3

Date: 3 years ago

Review №192

Rating: 1

DO NOT STAY HERE WHATEVER YOU DO. After driving 11 hours to get away from hurricane IDA we arrived at the hotel. Upon walking in it smelt terrible. Lobby furniture was all stained and dirty which should have been a sign. We checked in and walked in our room very tired from the long drive to a hot room and very nasty smell. Once we turned the lights on we noticed EVERY piece of furniture, carpet,even the was had stains. Also the most disgusting part was the MOLD everywhere in the room. Couch was covered in mold, floor and bathroom had mold. We advised the front desk and they moved us to another room which wasnt much better. Bugs all in the bathroom and mold and stains everywhere again. Woke up to at least eat something before leaving and they had no breakfast at all.

Date: 3 years ago

Review №193

Rating: 5

Date: 3 years ago

Review №194

Rating: 3

Staff was super, front desk clerk was friendly and inviting, the room was spacious and had all the comforts of home. The bed left a little to be desired as a side sleeper could not get comfortable, wide variety of pillows for your chosing.

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 5

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 2

Nice staff. But the rooms Not good. We have some cucarachos in our room.

Date: 3 years ago

Review №199

Rating: 1

Date: 3 years ago

Review №200

Rating: 1

TERRIBLE would like to keep it simple ! You enter room roches everywhere, rooms stink really really BAD like a mold and old combination, beds dirty with someone s hair left on, no breakfast, super dirty ! No need to add anything else . Disappointed!

Date: 3 years ago