About the Company
rating: 3.3
At Church’s Texas Chicken®, we make real meals full of flavor and the bold spirit of Texas. We’ve got pure honey-butter bliss with our made-from-scratch Honey-Butter Biscuits™, and that spicy kick is always an option with any of our fried chicken combos and family meals, so there’s something for everyone who pulls up a seat to your table. Order ahead, get it delivered, or come on down to your local Church’s®. Welcome to the Great State of Flavor®.
Categories
- Chicken restaurant
- Family restaurant
- Fast food restaurant
Contact Information
Phone: +1 254-771-1011
Website: https://locations.churchs.com/tx/temple/1710-s-31st-street
Address: 1710 S 31st St, Temple, TX 76501, United States
- Sunday: 10:30 AM–10 PM
- Monday: 10:30 AM–10 PM
- Tuesday: 10:30 AM–10 PM
- Wednesday: 10:30 AM–10 PM
- Thursday: 10:30 AM–10 PM
- Friday: 10:30 AM–10 PM
- Saturday: 10:30 AM–10 PM
Photos
Reviews
Review №1
Rating: 1
Do not come here, this place is a joke, I just sat in the drivethrough for almost thirty minutes just for the guy to finally come to the window and ask me what I ordered. Waisted my time.
Date: 4 days ago
Review №2
Rating: 1
How is it at 7 pm you have no chicken? THATS WHAT YOU SELL!!! make people wait 25 min for food???
Date: a week ago
Review №3
Rating: 1
Slowest place ever been sitting in parking lot waiting over half an hr will never be back always slowest service at this place
Date: a week ago
Review №4
Rating: 5
Date: a week ago
Review №5
Rating: 1
If I could give zero stars i absolutely would. Went through the drive through and waited 10 mins (literally no exaggeration) for them to acknowledge us, meanwhile their headset was on so we heard their entire conversation the whole ten minutes before he finally asked for our order after WE asked if he was ready to take our order. Then got to the window and waited 15 min (again no exaggeration) for them to acknowledge us again. Then after all of that they say they were busy making biscuits and they didn t have enough chicken for our order (a 10 piece). Each person we talked to had a terrible attitude as if it was our fault THEY did not give us a positive interaction. Absolutely not okay.
Date: 2 weeks ago
Review №6
Rating: 2
Date: 2 weeks ago
Review №7
Rating: 5
Date: a month ago
Review №8
Rating: 4
I left the price was too high went to Brushes Chicken instead.
Date: a month ago
Review №9
Rating: 4
The chicken was good, however, the biscuits were to hard to eat. French fries and Mac and cheese were good, the kids enjoyed them. Service was professional, not overly friendly. We eat Churchs at least once a month and things are different each time. Sometimes the service is great sometimes not. Chicken is always good and most of the time service is good. Last week we got Churchs again and I am wondering if this is a new trend or just an oversight. We got the 10 pc family meal special with 2 sides and both sides were barely 3/4 full. I managed to get a picture of the coleslaw but the kids got to the potatoes before I could take a picture, however, potatoes were same level as coleslaw. Picture included.
Date: a month ago
Review №10
Rating: 1
No spicy no spicy no spicy every time
Date: a month ago
Review №11
Rating: 5
Date: 2 months ago
Review №12
Rating: 1
Ordered family 10 piece and a large order of French fries was told a 14 min wait no problem ended uo being 25 mins and didnt receive my fries or jalapenos that comes with the meal after i was told they was in the bag called n called no answer lesson learned never trust them when they say its in the bag check it in front 5 dollars for fries i cant eat smdh
Date: 2 months ago
Review №13
Rating: 5
Date: 2 months ago
Review №14
Rating: 5
Everyone was friendly and food was on point. Thank you to the crew at Churchs great job. Keep upt the good work!
Date: 2 months ago
Review №15
Rating: 2
Almost every time I try to order spicy chicken tenders they say they are out .
Date: 3 months ago
Review №16
Rating: 5
Their biscuits are the best.
Date: 3 months ago
Review №17
Rating: 1
That s the worst chicken I have ever eaten!!! I eat churches quite a bit but that chicken I just ate had no seasoning or flavor at all whoever is cooking that is dumping raw chicken right in the flour!! I got original and spicy and they both was trash but how do you have spicy chicken with no flavor??? How??? And to boot, the got my order wrong and the young lady was less than customer service oriented! Close that location down. Last time I was there it was bad but not this bad. My mouth feels violated!
Date: 3 months ago
Review №18
Rating: 5
Hot and Fresh!!!!
Date: 3 months ago
Review №19
Rating: 5
Place is Great Food is always hot!!!!
Date: 3 months ago
Review №20
Rating: 4
At the time of my visit, the restaurant was limited on the food it had.
Date: 3 months ago
Review №21
Rating: 1
Date: 3 months ago
Review №22
Rating: 1
Tenders were hard as a rock, and over cooked
Date: 3 months ago
Review №23
Rating: 1
Horrible service! Messed up order! Doesnt answer the phone.
Date: 4 months ago
Review №24
Rating: 5
It was great as always.
Date: 4 months ago
Review №25
Rating: 5
Date: 4 months ago
Review №26
Rating: 5
The staff are awesome. They really work to get your order out. I ordered the eight piece on Wed., the promo.... and the wait was 1 hour. I came back in 40 minutes, and they hurried and filled my order. They were v so nice. They have me a free potatoes and gravy for the wait on chicken. Theyre always so nice and fill my order really fast.
Date: 5 months ago
Review №27
Rating: 3
Date: 5 months ago
Review №28
Rating: 4
Date: 5 months ago
Review №29
Rating: 1
They took like 20 mins to bring our food by the drive thru
Date: 5 months ago
Review №30
Rating: 3
Date: 5 months ago
Review №31
Rating: 3
Not great , fries too hard over cooked ,dhicken strips too hard to eat. Forgot 1/2 my order Food
Date: 5 months ago
Review №32
Rating: 1
I didn t even want to give a star, but to leave a review I had to. Anyway this place is altogether the worst place ever including the corporation altogether. I never recieved my dinner for my family because they ran out of chicken. Then I was never reimbursed my money even after several months of calling them, door dash and corporate! I will never ever purchase from this place ever again! I would advise anyone to stay away if you don t want to lose your money! Very disappointed!!!
Date: 5 months ago
Review №33
Rating: 4
The food was good but I took my food to go and they forgot a couple of minor things like no straw and no silverware and no napkins other than that everything else was ok
Date: 5 months ago
Review №34
Rating: 1
Date: 5 months ago
Review №35
Rating: 5
Date: 5 months ago
Review №36
Rating: 1
Chicken fried steak looked nothing like the picture of the drive thru and tasted worse.
Date: 6 months ago
Review №37
Rating: 5
Honestly not bad for what I was expecting. Havent tried churchs chicken in literal years. Will be coming back
Date: 6 months ago
Review №38
Rating: 1
Put the drive through ahead of online orders I waited for over an hour in the store for my order and didnt receive any of my sides
Date: 6 months ago
Review №39
Rating: 5
Date: 7 months ago
Review №40
Rating: 1
Well let s just say is what you see is what you get, chicken was not to bad though.
Date: 7 months ago
Review №41
Rating: 3
Why the chicken has improved, now Im looking to see if they can keep it going.
Date: 7 months ago
Review №42
Rating: 2
630 pm. No tea, no napkins, only sodas that werent out were diet coke and Dr pepper. Bathroom was gross. Food
Date: 7 months ago
Review №43
Rating: 5
I was mad and about to put a bad comment after I waited 30 minutes but then they come with like 2 boxes full of chicken was 20 or 24 pcs and I order just 3pcs meal say wo wo OK ok OK and then I leave happy
Date: 7 months ago
Review №44
Rating: 1
I went waited forever for my order get my food go home and only have one side and its burned then I call to tell them they say bring food back I do then I only get my sides and come back with cold food they dont replace it day shift never had problems only night smh but the I wrote feedback they got back to me replace it we will see
Date: 7 months ago
Review №45
Rating: 5
Went there last night. One employee specifically made the experience wonderful. Food was hot and fresh, and Im assuming the manager....she was amazing!!!
Date: 7 months ago
Review №46
Rating: 1
The worst franchise ever went for waiting 10 mins on my order to 45 for 10 tenders . Don t know how yall even open still .
Date: 7 months ago
Review №47
Rating: 1
THE WORST!! I walked in after a long day of work to see this female at the counter staring me down looking at me up and down then I look at her to let her know hey I see you looking at me its rude look away now and shes still looks at me idk if shes slow or what?!? so then we get into a little yelling match she calls me ignorant. So me thinking she might be slow or on some type of special needs program I place my order. I ordered some mashed potatoes the mashed potatoes had flakes in the inside and my order was all wrong. Safe to say I see why they are closing down more and more churchs chickens!!!
Date: 7 months ago
Review №48
Rating: 5
Date: 8 months ago
Review №49
Rating: 1
Dining room was closed and they only had a few items at the drive up. Why open the store if the service and food suck.
Date: 8 months ago
Review №50
Rating: 3
Went thru the drive thru af and paid a whole bunch for a bunch of chicken and biscuits
Date: 8 months ago
Review №51
Rating: 1
How the hell did they do just shove my food all in the bag!
Date: 8 months ago
Review №52
Rating: 5
It seems to have gotten better in terms of service and speed.
Date: 8 months ago
Review №53
Rating: 5
Customer service was awesome. Service was quick, facility was clean. Kid-friendliness: Yeah, booster seats Wheelchair accessibility: Accessibility and handicap parking
Date: 9 months ago
Review №54
Rating: 5
Date: 9 months ago
Review №55
Rating: 2
Date: 9 months ago
Review №56
Rating: 1
Lazy workers that could careless about customer service.
Date: 9 months ago
Review №57
Rating: 3
Date: 9 months ago
Review №58
Rating: 1
This place is a filthy disgusting place. Floor so sticky your shoes stuck to it. Tables nasty. I had to wipe it down before we could eat.
Date: 9 months ago
Review №59
Rating: 5
Date: 9 months ago
Review №60
Rating: 3
Date: 9 months ago
Review №61
Rating: 5
Love it and the okra is close to Grandmas
Date: 9 months ago
Review №62
Rating: 1
The worst food I ve had in a very long time. Had to give it to my dogs. Don t waste your money
Date: 9 months ago
Review №63
Rating: 2
No biscuits, no chicken tenders, no peppers, no mac and cheese, and no sandwiches. What??? Is this a supply chain issue or a management not understanding how inventory works issue? I am just shaking my head.....I love their chicken and it is always hot and juicy, but dang. I want more than just a chicken leg and mashed potatoes and gravy. Let me know when these issues are fixed, so I can return.
Date: 9 months ago
Review №64
Rating: 4
Date: 9 months ago
Review №65
Rating: 1
Told us that they were closed because they ran out of chicken Sunday around noon. They had closed the lobby but they were taking drive through orders. My wife drives for FAVOR and lost 2 deliveries due to them turning us away at the door. Plus what kind of chicken place runs out of chicken before noon on a Sunday?!
Date: 9 months ago
Review №66
Rating: 1
Walked in just now for an ubereats order. The doors were unlocked, a man was sweeping, and the man told me uh. Were closed maam. It is 11:51 am. The man seemed rude and looked at me like I committed a crime or was stupid and had a attitude in his voice. Next time youre closed to the public, lock the store down. Its simple logic.
Date: 10 months ago
Review №67
Rating: 1
Date: 10 months ago
Review №68
Rating: 4
Date: 10 months ago
Review №69
Rating: 2
Everytime I go to Churchs its either 25 minute wait for chicken, out of something doors locked most of the time and mouthy employees. Also employees complaining to each other about a coworker. No one seems happy no one smiles.
Date: 10 months ago
Review №70
Rating: 5
Date: 10 months ago
Review №71
Rating: 1
This place seems to never fail I dont know if its because the times I choose to come get chicken here but order is disappointing most of the time hard biscuits,old chicken people not wanting to be at work or seems that way because of their attitudes.
Date: 10 months ago
Review №72
Rating: 3
Although the food here is good. Seasoned well and cooked thoroughly. The service is rather slow. No method to the madness.
Date: 10 months ago
Review №73
Rating: 1
Date: 10 months ago
Review №74
Rating: 4
Date: 10 months ago
Review №75
Rating: 5
Date: 11 months ago
Review №76
Rating: 4
Date: 11 months ago
Review №77
Rating: 3
Date: 11 months ago
Review №78
Rating: 5
Date: 11 months ago
Review №79
Rating: 2
Cleanliness is not on the menu. Very slow service. Employees gave impression of not wanting to be there.
Date: a year ago
Review №80
Rating: 5
Drive-thru
Date: a year ago
Review №81
Rating: 2
Date: a year ago
Review №82
Rating: 2
Date: a year ago
Review №83
Rating: 5
Very fast service tonight! Thanks, yall.
Date: a year ago
Review №84
Rating: 1
Never got the food.
Date: a year ago
Review №85
Rating: 5
Ive never met nicer counter people. The manager was so nice to the employees
Date: a year ago
Review №86
Rating: 1
No one could get the order right. Got 8 piece mix with no thighs and got all legs. Manager could not even get it right so no wings in box. Took order back and got 4 breast and they all were laughing and playing. Dont recommend this location
Date: a year ago
Review №87
Rating: 1
Absolutely THE WORST location I ve ever been to from Georgia to Texas. The female in drive thru did not understand an 8 piece meal mixed, spicy chicken with no thighs. She kept asking was it just the chicken like 4 times. I kept repeating meal . My husband even had to chime in and said, It s a meal ma am Then she kept asking, no thighs? like 5 times. I had to keep saying we don t like thighs but we want the 8 piece mixed spicy chicken meal. She asked will half and half be ok. My husband said, yes we get to the window and pay $30+ while the huge light skinned girl was laughing at whatever, it detaining was not doing her job correctly. She asks us to pull up to the front door to wait on 6 jalapeño bombers. We were the only customers there except 1 other person. They send the food out, the girl looks at my truck by the front door then walks around the corner of the building looking and came to my truck and asks if we ordered chicken? I said yes and took the bag she handed me through the window saying have a blessed day. I decided to check the food before I drove off. In the chicken box there were 8 legs and 4 biscuits, mashed potatoes with gravy and the bombers. I saw red. Got out my truck with the food while my hubby sat waiting. I took the food to the counter and an employee asked can she help me. I asked for a manager. A guy turned around and asked what s wrong? I asked him when does a mixed order of chicken comes with 8 legs? What chicken as a whole comes with 8 legs if I m repeatedly saying Mixed? I opened the box to show him. Some random employee that walked inside while we were ordering in drive thru said but you said no thighs . I wasn t even speaking to him/her. I told her/him that I could be wrong but I thought chicken came with other parts other than legs and thighs and I clearly said MIXED several times. Then the manager said so you want breasts too? and proceeded to put 4 breasts in a box and handed it to me. I m not happy. A store full of my race and all of them seemed unprofessional and illiterate. No one working in the whole place knows that an order of spicy mixed chicken included breast, wings, legs and thighs. Not only was my order wrong, they got me upset when my cardiologist told me not to get upset. I m not even hungry anymore. This location has turned me off from all of Churches Chicken locations. They need employees with at least a GED that understands English and how to solve word equations and listen and comprehend. Everyone was black except the little girl that brought the food out to me. I made this a point because their actions, thinking and rationalization embarrassed and upset me as a race. It s sad. They all should be fired and need a job not dealing with customers or comprehending. A mixed spicy meal without thighs does not mean a half and half meal with only drumsticks or only chicken. WOW.
Date: a year ago
Review №88
Rating: 2
Date: a year ago
Review №89
Rating: 4
Date: a year ago
Review №90
Rating: 3
Date: a year ago
Review №91
Rating: 5
The baked chicken is amazing !!! I did not know they had baked until the young lady asked me baked of fried after I put in my order !!!
Date: a year ago
Review №92
Rating: 1
Date: a year ago
Review №93
Rating: 3
Attitudes, went through drive. order incomplete had to go in.
Date: a year ago
Review №94
Rating: 5
Love the chicken here
Date: a year ago
Review №95
Rating: 5
Food was good some of the chicken was a little older so a but dry but still good
Date: a year ago
Review №96
Rating: 2
They didnt get my order right in the Drive-Thru. I asked for French fries instead of mashed potatoes gave me mashed potatoes anyway.
Date: a year ago
Review №97
Rating: 1
Place is bad .. service at drive threw very rude and the send out dry chicken with feathers all over it .. place is a joke.
Date: a year ago
Review №98
Rating: 5
Date: a year ago
Review №99
Rating: 3
The wait is always taking a long time but they do give good food out thats is very delicious. The food is always fresh. And the people the work there are friendly and always happy to help. I would like for them to find a way to serve faster but yet again it is a popular place to eat at.
Date: a year ago
Review №100
Rating: 5
Couldnt eat inside due to new restaurant not having AC.
Date: a year ago
Review №101
Rating: 1
Every time you go there, they never have spicy chicken and sides you want.
Date: a year ago
Review №102
Rating: 5
Date: a year ago
Review №103
Rating: 5
Love that chicken from churches
Date: a year ago
Review №104
Rating: 4
Date: a year ago
Review №105
Rating: 5
Date: a year ago
Review №106
Rating: 4
Date: a year ago
Review №107
Rating: 2
This is my 3rd time going to this Churches and again it is not good. I ordered and paid on-line and when I went to pick up I was told to park in the front till the order was ready. I should have been by the time I got there. Sat there for about 7 mins and a gentleman came out to tell me that they didnt have corn due to the corn cooker not working. I told him OK just give me the corn and I will cook it; he of course could not do that so substituted with okra and mac and cheese. Waited for another good 10 mins and had to go inside to find out what was going on. It was just being completed. So, I had to haul all of it out myself, no offer from anyone to help (I ordered 6 orders of the chicken plus other items) $100.00 dollars worth of food. Only one other person was in the restaurant. Got home and checked all. All was there this time, but the smokehouse chicken halves look more like baby chickens or Cornish hens and dry. Not very appealing. Nothing like advertised and/or what my daughter brought home from another Churches. I am giving up on this place. Tired of trying to give them other chances in hopes that it gets better but has not.
Date: a year ago
Review №108
Rating: 5
Date: a year ago
Review №109
Rating: 4
Churches is good fried chicken and sides.
Date: a year ago
Review №110
Rating: 2
Date: a year ago
Review №111
Rating: 1
Went threw drive threw service was good as expected nothing special but the food had absolutely no flavor
Date: a year ago
Review №112
Rating: 1
Date: a year ago
Review №113
Rating: 2
Im not quite sure where to start. Well... actually, I do. I can lead off by writing that I had no earthly idea what I wanted for dinner. I had two kiddos with me so I let them choose. Chicken it is. Theres a chicken establishment about a block away from me but I chose Churchs instead. Why??? Because I saw the commercial for the Bourbon Black Pepper Smokehouse chicken. Enough said. I arrived to Churchs around 6:15. There was no one in line when I arrived. A young lady couldve very well assisted me but I guess she just didnt feel like working today. Go figure. Now...there was a young man working drive-thru who was basically doing everything. After I stood there a minute, he asked her to take their order. Get this guys...she actually had the audacity to mock him by asking who they were. Wow... just wow. He made a comment in response to her remark. I ordered a family meal that comes with 3 sides. I wanted two mac-n-cheese and one . No mac-n-cheese nor . Its not even 7. So...I ordered just chicken. I also asked about the new Bourdon chicken (the main reason I went to Churchs). I was told that would be an additional 20 minutes. No thank you. I finished placing my order and waited. As I saw cars leaving drive-thru that came after me I went to the counter to watch the orders being made. Three orders total (including mine) were being processed. My order had hit the 11 minute mark and yet no one started preparing it. The young man working drive-thru eventually started working it. Was it worth the trip down 31st? Nope. Their prices arent any more competitive than the chicken spots I normally go to. To each his own.
Date: a year ago
Review №114
Rating: 3
Date: a year ago
Review №115
Rating: 5
Awesome service but the restaurant could use some work the cook was awesome
Date: a year ago
Review №116
Rating: 4
Date: a year ago
Review №117
Rating: 3
Chicken tastes more bland than the one in Dubai.
Date: a year ago
Review №118
Rating: 1
During my first time ordering from this place, the girl who was working the night shift had an extremely rude and unpleasant demeanor. It was truly disappointing to be treated in such a disrespectful manner as a customer. Her behavior was uncalled for and unprofessional, and it left a bad taste in my mouth. As a result, I have decided not to return to this establishment. To elaborate further, customer service is an essential aspect of any business, especially in the food industry where customers are looking for a pleasant dining experience. The behavior of the staff has a significant impact on the overall experience, and it can make or break a businesss reputation. In this case, the girls rude behavior was unacceptable and left a lasting negative impression on the customer. It is crucial for businesses to train their employees on proper customer service etiquette and the importance of maintaining a positive attitude towards customers. By doing so, they can ensure that their customers feel valued and appreciated, which will lead to repeat business and positive reviews.
Date: a year ago
Review №119
Rating: 5
Very polite at the window and when they had to bring our food out,it was quick.I will go back to this location. Parking: Just a lil tight,but the Ladies make it work.
Date: a year ago
Review №120
Rating: 5
Date: a year ago
Review №121
Rating: 1
Took forever to get my customer s order. They are always running behind and the staff moves slow.
Date: a year ago
Review №122
Rating: 5
Date: a year ago
Review №123
Rating: 5
Vegetarian options: Option limited but achievable. Recommended dishes
Date: a year ago
Review №124
Rating: 4
Was sure the jalapeño pepper I ordered was missing and I dont do churches sans jalapeño, city led around and pulled up to window and different woman at window. Told her I needed my pepper and I then saw my server notice I was back and from look on her face I knew she was not expecting to hear I needed a pepper. I did find the jalapeño under the liner paper and first thought it was one of the 2 I was given, I had already finished one pepper and thigh before i saw that I was mistaken and still dont know how I overlooked that first pepper in the bottom of 2 piece snack box. My bad, I did pay for the additional peppers which was a welcomed addition to enjoy. Churches pickled jalapeño peppers are just perfect for me, so flavor full and not an indigestion problem waiting to happen like every where else I have had to surrender the urge to order jalapeños unless I have pepcid on hand. That is probably TMI for most folks ( too much information ) good job churches !
Date: a year ago
Review №125
Rating: 5
Date: a year ago
Review №126
Rating: 5
Ordered take out. Food very good.
Date: a year ago
Review №127
Rating: 2
This place smell like dead chicken every time u go n there,use the restroom black Manger must didnt wash her hands cause I wen in ther behind her and theres no soap,and she didnt return to put some in there,I watched her,she went straight to the line to work,but she needs to go bac n wash up,that needs some attention Parking: The Handicap is way in bac peoples blocking ur way to get out n leave,but they do got one in the front
Date: a year ago
Review №128
Rating: 3
Date: a year ago
Review №129
Rating: 4
Date: a year ago
Review №130
Rating: 5
Date: a year ago
Review №131
Rating: 4
Date: a year ago
Review №132
Rating: 5
Date: a year ago
Review №133
Rating: 5
Date: a year ago
Review №134
Rating: 2
Tried 2 times to order on 2 separate occasions. Left as they are so understaffed that I couldnt wait that long to order. 20 min first time in drive thru and 30 min inside
Date: a year ago
Review №135
Rating: 1
There was a lot going on smh.
Date: a year ago
Review №136
Rating: 1
They seriously need to have a little Class about themselves !!!! Food was horrible and that lack of respect from the management is horrible !!!! Omg
Date: a year ago
Review №137
Rating: 2
Date: a year ago
Review №138
Rating: 5
Incredibly busy most of the time but well worth the wait for hot and tasty food.
Date: a year ago
Review №139
Rating: 5
Best chicken ever!!! Spices and juices poppin, not to mention that jalapeno pepper. Always have good prices and sales available
Date: a year ago
Review №140
Rating: 3
Drive through. They got our order wrong. Disappointment.
Date: a year ago
Review №141
Rating: 5
Date: a year ago
Review №142
Rating: 5
It was good. The manager was very kind. I enjoid our meal thamks
Date: a year ago
Review №143
Rating: 5
Love this place!
Date: a year ago
Review №144
Rating: 1
Where do I begin. The parking lot was completely filled, but, we were the only customers inside? We decided to go in because the drive thru was wrapped around the building. I waited at the counter for Nine Minutes before being acknowledged and another Five before being greeted. The orders were clearly visible on the screen, but, it seemed every one was in slow motion. I watched them drop food on the floor and walk over it. When I finally got to order, I asked for the 8 pc Shrimp Special and at first, he said they didnt have a Shrimp Special. I pointed to the sign out front and jogged his memory. Im not sure why, but, I was charged $2.00 more than what the sign said. I didnt notice at the time. Then, I ordered a Lemon CheeseCake Fried Pie and as soon as I mentioned it, the Gentleman taking the Order said...They Nasty! I asked him why, but, he didnt say why. So, $13.61 later, I got my receipt...which was Blank??? So, I waited patiently for another 15 minutes to get my meal. There was a really weird undertone to this whole visit. The Shrimp were over fried and obviously not cooked fresh to order, so, Im not sure why it took so long to get served. To me the Customer Experience is as important as the Food and I wasnt really happy with either. I didnt notice till I was on the way out, but, the glass on the entry door was filthy! It will be a while...if ever, before I go back to the Churchs on 31st in Temple, Texas. Parking: Every parking slot was taken and a large truck made it hard to drive around the front since the lot was so packed. The Drive thru wound all the way around the building. It was well after noon, so, Im not sure why there were so many cars parked since there werent any people inside.
Date: a year ago
Review №145
Rating: 5
Chicken and potatoes are great everything else not so much
Date: a year ago
Review №146
Rating: 1
Where is the sanitation? I came thru the drive thru with three cars in front of me. I could see the clerk handle everyones money with his bare hands. When I got to the window he took my cash with his bare hands, then used tong to get my chicken. Then got my biscuit with tongs then he pickrd something off the biscuit with his bare hand, then got my wrapped pepper with his bare hand and placed it in theback box with my other food. Not once did he try to clean his hands. I WILL NOT COME BACK. Totally unsanitary.
Date: a year ago
Review №147
Rating: 2
Rude employee female drive thru Bad service Food wasn t hot Recommended dishes Mac and Cheese
Date: a year ago
Review №148
Rating: 3
They are very very slow and sometimes its a little too salty but good
Date: a year ago
Review №149
Rating: 1
I went to the drive thru and when taking my order employee seemed like he didn t want to speak? After he asked what I would like I said the 8 piece he said said it would be a wait which was fine. Than I proceeded to ask for the items that come with the meal he than said they weren t available and said what do you want to do. The staff here act as if they don t want to serve you. I will definitely not be back or recommending this place to anyone.
Date: a year ago
Review №150
Rating: 2
did not get all we ordered. ask specifically if all was there Was told yes. Got home, no fries or coleslaw. Food
Date: a year ago
Review №151
Rating: 1
Date: a year ago
Review №152
Rating: 4
Date: a year ago
Review №153
Rating: 1
Date: a year ago
Review №154
Rating: 1
Ordered a 12 piece FAMILY meal dark meat. Didnt receive everything. Had to go back. Then the mashed potatoes they gave us was only enough for 1 person. Horrible.....
Date: a year ago
Review №155
Rating: 5
Parking: Need bigger parking lot Food
Date: a year ago
Review №156
Rating: 2
Date: a year ago
Review №157
Rating: 4
Nothing better than spicy chicken on a cool day. Try the 2-Piece Feast; leg, thigh combo w/1-side, biscuit, jalapeño & drink. Food : 4/5
Date: a year ago
Review №158
Rating: 3
Too so long waiting 30 mins from drive thru.
Date: a year ago
Review №159
Rating: 3
Date: a year ago
Review №160
Rating: 1
Dine and take out, lobby is closed and They have the doors locked up tight , Only drive thru is available at the temple Texas location So I left and they lost a sale And they sometimes have the doors locked to the lobby to prevent customers from entering the restaurant during business hours , For dine-in or take out
Date: a year ago
Review №161
Rating: 5
Date: a year ago
Review №162
Rating: 4
Great staff wonderful food
Date: a year ago
Review №163
Rating: 3
For the most part the chicken is ok. But how many times can they mess up an order. My sister ordered a 2 piece meal with mashed potatoes and gravy, she got the chicken and nothing else. I ordered a meal with a Dr. Pepper and didnt get the drink I wanted. But like I said, no one is perfect, but if they cant do the job, then get someone who can.
Date: a year ago
Review №164
Rating: 3
Line took way to long. Went on the inside and it took longer
Date: a year ago
Review №165
Rating: 3
Date: a year ago
Review №166
Rating: 2
Food just tasted weird. The server was courteous. Waited a good minute for our food, but it was hot. I believe she was working alone, so we understood. Hope theyve hired some ppl...
Date: a year ago
Review №167
Rating: 5
I ordered from here today (Christmas Eve 2022) to find out there are only THREE PEOPLE working this shift. I just want to take the time to tell them THANK YOU SO MUCH! I am so sorry your crew members left you guys alone, and thank you so so much for working today. You didn t HAVE TO be here, and I personally appreciate and respect you for coming in. Merry merry Christmas and I really hope no one gives you a hard time today.
Date: a year ago
Review №168
Rating: 1
Very bad service from the manager
Date: a year ago
Review №169
Rating: 3
Date: a year ago
Review №170
Rating: 1
Chicken dry and old
Date: a year ago
Review №171
Rating: 4
Very friendly service and they work fast It was pretty busy and they made it look easy getting all the orders out Vegetarian options: They have good sides But your missing out
Date: a year ago
Review №172
Rating: 1
I usually like the chicken, but tonight I was given three dried up end of today pieces of chicken breast, I ask for 4 extra biscuits they were burn. Shouldve gone to Kentucky like I started, but made the mistake of passing by Churchs first.
Date: a year ago
Review №173
Rating: 5
Best chicken over all
Date: a year ago
Review №174
Rating: 1
bad
Date: a year ago
Review №175
Rating: 5
The employees were very friendly and professional. They are a true asset to your company.
Date: a year ago
Review №176
Rating: 5
Date: a year ago
Review №177
Rating: 2
Date: a year ago
Review №178
Rating: 2
Fabulous fried chicken with great flavor as always. I have to order 3 large mashed potatoes because it s my family s favorite of all the fried chicken locations in Temple. Great employees that are always friendly. Update 11/27/22 So twice in the last month I ve had to wait 20 plus minutes for chicken that s supposed to be pretty much ready most of the time. Today s 20 minutes was more like 45 minutes. Just a bunch of apologies and empty promises that they will be right out. Taking 3 stars away because this. Not at all quality or professional service.
Date: a year ago
Review №179
Rating: 2
No white meat
Date: a year ago
Review №180
Rating: 3
Date: a year ago
Review №181
Rating: 5
Date: a year ago
Review №182
Rating: 1
Showed up at 8:33pm and the lady in the drive thru said they were closed, when they close at 10pm
Date: a year ago
Review №183
Rating: 5
Hadnt been in awhile but going back soon .
Date: a year ago
Review №184
Rating: 5
Date: a year ago
Review №185
Rating: 1
RARELY LEAVE NEGATIVE REVIEWS BUT We Stood in line for 15 minutes while people came up to front and looked at us and turn around and said nothing. The staff was making fun of the people ordering their food and two elderly people were given no consideration and were ignored. One lady in line turned around and said to us, I hope you like to wait! She was not wrong! My dad had to finally ask the staff, Excuse me! What is it in my order that I am waiting on? The guy said he wasn t sure and then started to assemble his meal with everything that was sitting right there under the food lamps! All the while you can hear 3 or more staff in the back cracking up like there was a party back there. In addition to all this, almost all the chairs are up on the table like they did not want you to sit down and it was only 5pm. In the other half in the restaurant the floor was covered in puddles of water from what was a leak in the ceiling. The staff was the most unprofessional fast food staff I have ever seen bar none and I am from the DFW area! They were constantly complaining about how tired they were. The hospital is located across the street and what could be a haven of comfort food for those who have loved ones suffering in the hospital it is instead a den of frustration! Oh and the food is ok compared to other Church s we have been too so consider avoiding this place at all costs!
Date: a year ago
Review №186
Rating: 2
How are you a chicken place and you are never stocked with chicken ... The service is horrible and hell I cant give you a review on the food because every time I go they never have any chicken, just attitudes
Date: a year ago
Review №187
Rating: 1
Horrible!!!!
Date: a year ago
Review №188
Rating: 1
Not recommended. Id find another churchs to go to, very rude staff, and plain out dont care. Food quality is also not good. This establishment needs much improvement.
Date: a year ago
Review №189
Rating: 3
Had kids working they where doing a pretty good job just needed to be trained better the whole crew except the manager
Date: a year ago
Review №190
Rating: 2
Date: a year ago
Review №191
Rating: 4
Date: a year ago
Review №192
Rating: 4
Food hot and crispy.. Fast service and,lots big smiles. Out of whate meat but I stopped later afternoon. A smaller store but handy location at a intersection across for a large medical Center. Vegetarian options: Only veggie option is Coleslaw and yummy it was. Parking: Close to intersection so its a bit hard to time a safe place to pull in.
Date: a year ago
Review №193
Rating: 1
Always forgets something , very slow service and the workers are not very nice!
Date: a year ago
Review №194
Rating: 5
Service was great and food was hot,cant ask for anything better!!
Date: a year ago
Review №195
Rating: 1
The staff was totally rude older lady with pink hair yelling at me..the whole staff was rude except the young guy with dreads
Date: a year ago
Review №196
Rating: 2
Date: 2 years ago
Review №197
Rating: 3
Waited at least 30 mins...way too slow...unorganized...food was good.
Date: 2 years ago
Review №198
Rating: 5
Good chicken friendly staff
Date: 2 years ago
Review №199
Rating: 5
Every once in awhile you get a taste for something you have not had for a long while, you go and get it and the freshness packed with the flavor makes you wonder why in the world you waited so long... Thats what happened to me on this trip, the food was hot, fresh and packed with flavor the service was awesome and the prices were not gouged like most places, definitely a place to go f your wanting hot fresh chicken to feed two or twenty gaurantee you will not be disappointed!!
Date: 2 years ago
Review №200
Rating: 5
Date: 2 years ago