About the Company
rating: 4.3
Since 1983, we have been serving the best of Texas'-Mex using only the freshest, highest-quality ingredient. Savor the flavor of our world-famous, lime-pepper marinated fajitas, handmade tortillas, and margaritas made with fresh juices in a festive setting with family and friends.
Categories
- Tex-Mex restaurant
- Bar
- Brunch restaurant
- Restaurant
Contact Information
Phone: +1 281-265-7500
Website: https://tex-mex.com/sugarland/
Address: 15801 Southwest Fwy, Sugar Land, TX 77478, United States
- Sunday: 9 AM–9 PM
- Monday: 11 AM–9 PM
- Tuesday: 11 AM–9 PM
- Wednesday: 11 AM–9 PM
- Thursday: 11 AM–9 PM
- Friday: 11 AM–10 PM
- Saturday: 9 AM–10 PM
Photos
Reviews
Review №1
Rating: 4
Date: 3 days ago
Review №2
Rating: 5
Date: 6 days ago
Review №3
Rating: 5
We were greeted by a warm smile. It was the start of rush hour. The staff was well aware of the menu. Roberto was our server and has excellent knowledge of food. The food was served promptly and was scrumptious. Fajitas were made to perfection. Other things were as good. Overall a great dining experience.
Date: a week ago
Review №4
Rating: 5
Date: a week ago
Review №5
Rating: 5
Date: a week ago
Review №6
Rating: 5
Always great food
Date: 2 weeks ago
Review №7
Rating: 5
I am from Chicago and this was my first time here. I got the beef fajitas (1/2 pound) and it easily fills up one person. The marinating and seasoning on the beef was mouthwatering! I also got a chili con queso on the side. Everything was delicious and Ill be back!
Date: 2 weeks ago
Review №8
Rating: 5
Date: 2 weeks ago
Review №9
Rating: 3
Date: 2 weeks ago
Review №10
Rating: 5
I loved the chicken tacos al carbon and the best skinny margarita on the rocks. I asked for the original pico salsa and they always deliver. My friends and I love this Sugar Land location. Ariel, our waitress , is this best!
Date: 2 weeks ago
Review №11
Rating: 5
Date: 2 weeks ago
Review №12
Rating: 3
3 adults and one child. We ordered steak and chicken fajitas for the table. The meat was nice but there was about 1 tablespoon of onion and a couple of strips of pepper. Nowhere near enough to make fajitas for four. We asked for more and got a tiny amount more. Tortillas are nice but they are not insulated and do they are hard within minutes so you only get one fresh fajita. Don t think we ll be going there again.
Date: 2 weeks ago
Review №13
Rating: 1
Date: 2 weeks ago
Review №14
Rating: 5
Date: 3 weeks ago
Review №15
Rating: 5
Very friendly and extremely good place to dine at. Very nice staff always willing to help. Can get a little packed in the evening but well worth the wait. Me and my family love coming here.
Date: 4 weeks ago
Review №16
Rating: 5
My favorite resturant, the beef fajita is a must here! Always has good service and the excellent food quality never misses. Perfect for any occasion, celebration, lunch or just a casual dinner.
Date: 4 weeks ago
Review №17
Rating: 5
love their fajitas, flavorful & juicy. had a good time
Date: a month ago
Review №18
Rating: 5
Good food.
Date: a month ago
Review №19
Rating: 5
Date: a month ago
Review №20
Rating: 1
On Saturday, August 31, 2024 at approximately 5:30 pm. I was treated very poorly by the manager Jose who could not tell me his last name. I was also hung up on previously by the online order staff trying to cancel order that was sent by google to the Sugarland location within minutes. They said they could refund money for order that was mistakenly ordered online for the wrong location. For a large amount of money. This was the most unprofessional staff I have encountered.
Date: a month ago
Review №21
Rating: 5
Date: a month ago
Review №22
Rating: 5
Date: a month ago
Review №23
Rating: 5
Date: a month ago
Review №24
Rating: 2
The restaurant was cold but very well decorated. They could adjust the temp to provide a better ambiance for all diners. The chips and salsa are subpar to other Tex-Mex restaurants. Salsa had weak flavors and the chips were slightly stale. 2/10. We ordered the beef fajitas and goodness they were terrible!!! They tasted like they ve been marinated in sour pickle juice. I was baffled. Never had I had sour beef fajitas. My child ordered a waffle and he didn t eat it due to it being so dry and cold. Would I recommend? No. Would I give it a second chance? No.
Date: a month ago
Review №25
Rating: 3
Date: a month ago
Review №26
Rating: 5
Date: a month ago
Review №27
Rating: 5
Esteban G gave us exceptional service. He made sure our drinks were never empty, clean our table as we needed and gave us great suggestions on food. I will definitely be coming back and asking for him!
Date: a month ago
Review №28
Rating: 5
Date: a month ago
Review №29
Rating: 3
It s a reason why I haven t been to a Lupe Tortilla restaurant in 6yrs, I hate overpriced Mexican food and then, you know what never mind, I ll still to the whole in the wall ones, y all have a great day.
Date: a month ago
Review №30
Rating: 5
Date: a month ago
Review №31
Rating: 1
I visited this particular location yesterday evening after work for happy hour. A friend & I sat at the bar, the lady who was serving had a nonchalant attitude. I m big on customer service & for the first time in my life I felt like we were being treated different, because of the color of our skin. I had 2 sips of my drink & my friend hadn t touched his drink, when I decided to leave. I told the lady that we are leaving because of customer service, she shrugged her shoulders and said, oh ok I will never go back to that location!
Date: a month ago
Review №32
Rating: 4
Date: a month ago
Review №33
Rating: 5
Date: a month ago
Review №34
Rating: 5
Jonny B very good service.
Date: 2 months ago
Review №35
Rating: 5
Date: 2 months ago
Review №36
Rating: 5
Date: 2 months ago
Review №37
Rating: 5
Date: 2 months ago
Review №38
Rating: 5
Great food. Great staff. Super tasty flan! Yumm!
Date: 2 months ago
Review №39
Rating: 1
I recently visited Lupe Tortilla Mexican restaurant to celebrate my uncle s birthday, and unfortunately, we had a very disappointing experience. Our waiter was incredibly rude and inattentive, barely acknowledging our presence throughout the meal. Despite requesting a birthday song for my uncle, the staff completely ignored our request. It was especially disheartening because they sang for two other groups celebrating birthdays right next to us. The lack of attention and disregard for our special occasion left us feeling very unsatisfied with the service. It s clear that customer satisfaction was not a priority. We won t be returning to this location, and I would not recommend it to anyone looking for a pleasant dining experience, well a birthday celebration.
Date: 2 months ago
Review №40
Rating: 5
Love the food. Service is excellent but restaurant is noisy and screaming kids dont help
Date: 2 months ago
Review №41
Rating: 5
I come here quite often. Love it her, best tex mex around. Great meat quality, giant tortillas, and and even bigger margaritas. I have not run into any rude staff here, they are all so kind.
Date: 2 months ago
Review №42
Rating: 5
Very fresh tasting Mex-Am food; all of the standards but great twists on them. Salsas that hit the table quickly with ample chips were really fresh and delicious. We were a mildly large party, and everyone loved their picks. Our server was really great; attentive but not in our faces. HOMEMADE FLOUR TORTILLAS!!! INCREDIBLE! Fajitas are a must!
Date: 2 months ago
Review №43
Rating: 1
My wife and I usually visit this location at least 3 times a week. After the disrespect we experienced Saturday from the Assistant GM Jose, we will no longer dine with Lupe Tortilla. My wife had her service dog with her which has been there numerous times before and 2 other manager have seen the dog and have never given us trouble. Jose however felt empowered to tell us that it is their policy that we cant have the dog there with us. The dog wasnt a bother to anyone and this manager stated we could sit outside. Why would we want to sit outside in 100 degree heat and when we stated we werent going to sit in the hot sun he essentially kicked us and our 4 kids out. I find it funny that we have been here numerous times with this dog and never had an issue but as soon as this guy is working it is all of a sudden an issue. We will dine with a competing restaurant down the road that hires people that dont go on power trips because of their title and tell people they cant bring their service animal. I also told him I wanted the number to their corporate office which he refused to provide. He just gave us Edwins card with the restaurant number on their and said that is the number we could call. This guy was rude and disrespectful on every level and Lupe Tortilla just lost themselves a loyal customer.
Date: 2 months ago
Review №44
Rating: 5
Excellent service and fabulous food Roast Beef + Shrimps
Date: 2 months ago
Review №45
Rating: 4
Date: 2 months ago
Review №46
Rating: 5
Date: 2 months ago
Review №47
Rating: 5
Chicken Tortilla Soup and Beef Fajitas Burrito are a must. Drinks are great too
Date: 2 months ago
Review №48
Rating: 5
I absolutely love the atmosphere of Lupe Tortilla. Its just so festive and fun. The Enchilada Verdes did not disappoint. And the waiter kept the sweet tea coming. The only problem. I was here alone #beingsingle Food
Date: 2 months ago
Review №49
Rating: 5
Date: 3 months ago
Review №50
Rating: 5
Date: 3 months ago
Review №51
Rating: 5
Date: 3 months ago
Review №52
Rating: 5
LOVED the cilantro jalapeño chicken
Date: 3 months ago
Review №53
Rating: 1
Date: 3 months ago
Review №54
Rating: 5
Date: 3 months ago
Review №55
Rating: 4
Date: 3 months ago
Review №56
Rating: 5
Date: 3 months ago
Review №57
Rating: 4
This is our second time going here and I was not disappointed. The food is great and everything is seasoned to perfection. Our server Benito was attentive we just needed more napkins for multiple people. The manager Brandon even came to our table and checked on us to make sure we had everything we needed. Sadly, Benito did not ask us what we wanted for dessert. But, he did seem overwhelmed so it s okay. The atmosphere was relaxing and the music was awesome. I would definitely recommend this location!
Date: 3 months ago
Review №58
Rating: 5
Date: 3 months ago
Review №59
Rating: 5
Food is great. Service can be good, but you cannot go at an extremely busy time, because then it will be hit or miss. Parking: at busy times parking is quite difficult, even though there are a lot of spaces.
Date: 3 months ago
Review №60
Rating: 1
What was once my favorite restaurant is.now the worst! I spent $60 yesterday on a takeout with several of my favorite items in it. The cheese on the Enchiladas taste like cheese whiz, the ribs were so dried out I couldnt eat them, the tortillas were like rubber, etc. I wont be back!
Date: 3 months ago
Review №61
Rating: 5
Date: 3 months ago
Review №62
Rating: 5
Date: 3 months ago
Review №63
Rating: 5
Great food at a reasonable price. Christian was our waiter and provided great customer service. Will definitely go back again.
Date: 3 months ago
Review №64
Rating: 5
Date: 3 months ago
Review №65
Rating: 5
We visited with my mom had a blash. Maybe keep an eye on the chips they can get a little stale and dont let ypur guard down! Most restaurants lower their good food and customer services with time.
Date: 3 months ago
Review №66
Rating: 5
This is starting to be a restaurant that I come to enjoy and visit every month. The service both times Ive been here have been awesome. The food has always been fresh and warm and they have Coke products. I did forget to mention that my wife and I got there 15 minutes to closing yet that never affected our service.
Date: 3 months ago
Review №67
Rating: 5
Once again great food and service even 15 minutes before closing.. welcomed and served with a smile ... If I could I would give another 5 star rating
Date: 3 months ago
Review №68
Rating: 5
Date: 3 months ago
Review №69
Rating: 5
Date: 4 months ago
Review №70
Rating: 5
Very good food and great service
Date: 4 months ago
Review №71
Rating: 5
Date: 4 months ago
Review №72
Rating: 5
Started with chips and queso, very delicious and great consistency. Next up, the Fajitas for Two and wow was the food amazing! Sizzling hot and ready to feast upon. The sausage and ribs with the pepper along with the well seasoned chicken and steak- every bite was amazing! The tortillas were delightfully huge and ready to be filled with the yummy food. Very attentive staff and sitting outside al fresco was just as nice as the cozy inside.
Date: 4 months ago
Review №73
Rating: 4
Date: 4 months ago
Review №74
Rating: 5
Every time I come I really enjoy myself. The food and drinks are amazing. The servers and bartenders are amazing.
Date: 4 months ago
Review №75
Rating: 5
Mira was awesome. Place was amazing and food was perfect. 5 stars for sure. Our new go to restaurant. Thank you.
Date: 4 months ago
Review №76
Rating: 4
Date: 4 months ago
Review №77
Rating: 5
Everything was great
Date: 4 months ago
Review №78
Rating: 5
Date: 4 months ago
Review №79
Rating: 5
Date: 4 months ago
Review №80
Rating: 5
Date: 4 months ago
Review №81
Rating: 5
Waitress Jasmine was absolutely wonderful! Extremely attentive with our drinks and always made sure we were filled with chips and salsa. She had the kitchen add jalapeño sausage to my husband s dish, it was perfect! Food was top notch as always! Food
Date: 4 months ago
Review №82
Rating: 1
These people are so rude at this location. Please go to any other location of Lupe tortilla, except for this one.
Date: 4 months ago
Review №83
Rating: 5
One of the best restaurants which offers great food, great ambience and an extremely friendly and courteous staff. Value for money portions are the adders to this deal.
Date: 4 months ago
Review №84
Rating: 5
This place is amazing! The food was really good! Some of the best Tex-Mex around! It had a cool vibe and atmosphere! I will definitely eat here again, the next time were in Texas!
Date: 4 months ago
Review №85
Rating: 5
Everything very good
Date: 4 months ago
Review №86
Rating: 5
Date: 4 months ago
Review №87
Rating: 5
Great service & good food. Always consistent.
Date: 4 months ago
Review №88
Rating: 5
Fajitas were second to none. Absolute perfection. Definitely will be back.
Date: 4 months ago
Review №89
Rating: 5
Date: 4 months ago
Review №90
Rating: 4
The staff is always on point, very attentive to my airy need
Date: 4 months ago
Review №91
Rating: 5
Very good place, the food is well prepared and the service is fast, the service from Julia is excellent. Vegetarian options: Good options for those who do not eat meat Parking: Lots of parking
Date: 4 months ago
Review №92
Rating: 1
Very bad service. He will bring me my food after an hour. It wasnt until we asked that the waiter realized it. And at the end when we ask for the bill the waiter demands the tip. And giving us bad service
Date: 4 months ago
Review №93
Rating: 4
Date: 5 months ago
Review №94
Rating: 5
Went to Lupe Tortillas for the weekend brunch. We were seated after a short wait. The staff was very courteous. The food was delicious. Even during brunch you could order from the full menu. Looking forward to taking more friends and family there. Wheelchair accessibility: While I don t use a wheelchair yet, I do have mobility issues. I noticed the ramp at the entrance and it did seem like the areas were wide enough for a wheelchair. I did notice a gentleman with a walker that seemed to have little difficulty getting through.
Date: 5 months ago
Review №95
Rating: 5
Date: 5 months ago
Review №96
Rating: 1
Thanks for the food poisoning to at least 5 out of 10 of us. Just a suggestion there is not a single mexican restaurant that I know that serves ONE single tortilla with a plate, unless its a taco, however the waiter was great.
Date: 5 months ago
Review №97
Rating: 5
They served an excellent Tamale plater that was very tasteful, plenty of food, the beans and rice were excellently cooked and the wait staff was caring and attentive.
Date: 5 months ago
Review №98
Rating: 5
love everything
Date: 5 months ago
Review №99
Rating: 2
Date: 5 months ago
Review №100
Rating: 5
Never been before but The food was delicious had a lot of left overs its so pretty on the inside and outside would love to go again
Date: 5 months ago
Review №101
Rating: 5
Date: 5 months ago
Review №102
Rating: 5
Really good texmex!
Date: 5 months ago
Review №103
Rating: 5
The torilla soup is fantastic, especially when youre sick.
Date: 5 months ago
Review №104
Rating: 5
Date: 5 months ago
Review №105
Rating: 5
Date: 5 months ago
Review №106
Rating: 5
Date: 5 months ago
Review №107
Rating: 5
Delicious. In fact, Im still here. Parking: Uhh, theres plenty? Kid-friendliness: Idk about friendly, but theres a bunch children walking around. Idk if that helps. Wheelchair accessibility: I am unqualified to submit an answer for this.
Date: 5 months ago
Review №108
Rating: 5
Date: 5 months ago
Review №109
Rating: 5
This was our second visit to Lupe T. They provide both salsa and beans with the chips! Large house margarita on the rocks was good (although mostly ice and went fast). We shared the 3-person fajitas dish that included steak, chicken, and shrimp. I requested some chopped lettuce and tomatoes and they were happy to oblige. Tortillas were huge! So, I made a burrito instead of tacos. Others ripped them in half. Everyone enjoyed the meal and we took some food to go, which we ate and enjoyed over the next 2 days. The service was very good and its easy for me to recommend Lupe T. Well be back and Im looking forward to my third visit.
Date: 6 months ago
Review №110
Rating: 5
Great time with some great food
Date: 6 months ago
Review №111
Rating: 1
The worst Texmex in sugar land, the service super slow even having dozen of employees, waiting for my food for almost one hour, that s very ridiculous and the food is so bland taste nothing. Definitely not going back to this place!
Date: 6 months ago
Review №112
Rating: 5
Excellent very friendly place
Date: 6 months ago
Review №113
Rating: 5
The brunch menu is one of the best. Ive traded my other breakfast go to spots for this restaurant. Good service and is still a good value for the money.
Date: 6 months ago
Review №114
Rating: 5
came in with large group, all family, about 11 of us they did a great a job accommodating us when we were a little tight at the table. Cruz our server was prompt and polite, great service for my brother in laws birthday. We celebrate a lot of birthdays here and will be back. Thanks yall
Date: 6 months ago
Review №115
Rating: 4
Pleasantly surprised at the quality of food! I tent to be picky about Mexican food flavor. Specially because I grew up in Mexico and I want my food to taste authentic. Very happy and will be coming back for sure! Parking: I like that there is plenty of parking.
Date: 6 months ago
Review №116
Rating: 5
Date: 6 months ago
Review №117
Rating: 5
Date: 6 months ago
Review №118
Rating: 4
Really average food .. margaritas are good ..! Service can be better
Date: 6 months ago
Review №119
Rating: 4
Date: 6 months ago
Review №120
Rating: 5
Date: 6 months ago
Review №121
Rating: 5
Date: 6 months ago
Review №122
Rating: 5
Superb Mexican food.
Date: 6 months ago
Review №123
Rating: 5
Date: 6 months ago
Review №124
Rating: 1
Everytime I go to this specific location I always have a horrible experience this specific time I placed a to go order not only did I have to wait over an hour after my pick up time but I got home and was literally missing the rice beans and tortillas. I don t know if they are under staff or just unorganized but they need to do better!
Date: 6 months ago
Review №125
Rating: 5
Absolutely the best tortillas Ive ever had. And the rest of the food is right up there with them.
Date: 6 months ago
Review №126
Rating: 5
Date: 6 months ago
Review №127
Rating: 5
Great place with great service. As a person from Europe, I really felt the atmosphere of the South here.
Date: 6 months ago
Review №128
Rating: 5
Date: 6 months ago
Review №129
Rating: 5
Great margaritas, great food
Date: 6 months ago
Review №130
Rating: 5
Great service and food. More attention is needed to keep restrooms clean.
Date: 6 months ago
Review №131
Rating: 5
Great food and super waitress!
Date: 6 months ago
Review №132
Rating: 5
Food was good Drinks Better
Date: 7 months ago
Review №133
Rating: 1
Went tonight for a friends birthday dinner. Was told I could not order from the menu I had to eat fajitas with the party. Im paying for my food I should be able to order what I want and not be forced to eat what everyone else had. Fajitas were burnt and tough. They had 5 people on a little plate of mixed fajitas. Major issues separating tickets for payment. This was all prearranged that everyone was paying for thier own adult drinks and food. I was charged along with everyone else @$19 FOR ONE FAJITA TACO!!! THAT I COULD NOT EAT. We will not be back. Unacceptable to tell a customer they CANT ORDER from the MENU. Server also added 18 percent tip and closed out my card before asking if that was ok. She would have received more money on her tip if she had not done that. I do tip extremely well. I was a server I know how much they depend on thier tips to pay bills. Find somewhere else for a large group event.
Date: 7 months ago
Review №134
Rating: 1
Date: 7 months ago
Review №135
Rating: 4
Nice experience. Friendly service, tasty food and market value prices wiyh good portions. Absolutely recommended for the area
Date: 7 months ago
Review №136
Rating: 1
It didn t live up to what I m used to when it comes to Lupe Tortilla. I realize that these are franchises and individually owned and operated. I was left waiting and wondering in the parking lot for my pickup order. No one came. I had to go it and search from someone to bring my food all the way in the expediting section. Everything I ordered wasn t in the bag either. As I said not what I m used too. So maybe it was an off night I don t know. I waited an hour.
Date: 7 months ago
Review №137
Rating: 4
Fajitas are always good here compared to most places I have been. But all the other dishes are your normal tex-mex fair you can find anywhere.
Date: 7 months ago
Review №138
Rating: 5
Date: 7 months ago
Review №139
Rating: 5
Date: 7 months ago
Review №140
Rating: 5
Date: 7 months ago
Review №141
Rating: 5
Date: 7 months ago
Review №142
Rating: 5
Everything was great. Word of advice: it was very loud in the dining room. Saturday for lunch, no wait for a party of 4. Food was of good flavor and reasonable size portions. Guacamole was great! The beef fajita was delicious. The server kept the chips, salsa, and drinks filled.
Date: 7 months ago
Review №143
Rating: 1
Our recent visit to Lupe Tortilla was marred by an unfortunate encounter with Manager Caleb Wales, whose unprofessional demeanor and lack of concern for customer satisfaction greatly tarnished our experience. Despite bringing legitimate concerns to Mr. Waless attention regarding our treatment, he not only failed to address the issues at hand but also exhibited a dismissive attitude and an inflated ego. Rather than resolving the problem, he chose to indulge in ramblings, further exacerbating our dissatisfaction. It is disappointing to encounter such poor management in an establishment that prides itself on customer service. We expect better from Lupe Tortilla and hope that they take appropriate action to address these concerns and ensure that other patrons do not experience similar treatment in the future.
Date: 7 months ago
Review №144
Rating: 4
Date: 7 months ago
Review №145
Rating: 1
The manager, Caleb Wales, is very belittling & condescending to customers. He focuses on the problem instead of the solution. We had such a bad experience & because of him will NOT be returning. Caleb raises his voice at women & does NOT respect them. Ariel, our waiter, did an amazing job and I feel bad that she has to work for somebody like Caleb.
Date: 7 months ago
Review №146
Rating: 5
Customer service was great and our server Rick was very professional.
Date: 7 months ago
Review №147
Rating: 5
Great Food , Very Large Portions !! Wheelchair accessibility: Yes Food : 5/5 |
Date: 7 months ago
Review №148
Rating: 5
This is a highly recommended restaurant for anyone. Their food sometimes takes long to get out but that s just because they have so many costumers and I can see why. Anyone who likes Mexican food should go here. Their service is great too most of the waiters and waitresses were pretty nice. All I can say is I love love love this place and I think you will too! So go now. -posted by Mave (age 7)
Date: 7 months ago
Review №149
Rating: 4
Good fajitas & great service.
Date: 7 months ago
Review №150
Rating: 1
The Shrimp was burt. I order the Shrimp and Flajita Combo.
Date: 7 months ago
Review №151
Rating: 5
Nice spot, tasty
Date: 7 months ago
Review №152
Rating: 5
Loving Chicken Lupe for 32 years.....
Date: 7 months ago
Review №153
Rating: 5
Visited the restaurant during the swing, in between lunch and dinner, and chose to sit at a high top in the bar area. Our server was amazing. Very attentive, offered an opinion on a few of the dishes when asked, and made sure we were all taken care of from start to finish. I thoroughly enjoyed the steak and shrimp. My vegetarian friend said the spinach and artichoke enchiladas were on point. We have to plan another visit soon.
Date: 8 months ago
Review №154
Rating: 3
I had the Chicken Lupe tonight and it was decent. It had pretty good flavor. The rice had nice flavor too. The charro beans that they bring to the table when you come in were bland and needed lots of salt. The salsa also had something in it I wasn t a huge fan of. I know the salsa used to be different though. The tortillas also seemed awful chewy and almost stale. It was a weird texture. Service was good though.
Date: 8 months ago
Review №155
Rating: 5
Delicious and great service.
Date: 8 months ago
Review №156
Rating: 4
Date: 8 months ago
Review №157
Rating: 5
The plate presentation was eye appealing...the service was exceptional....the Tex Mex Enchiladas were so flavorful, the groundmeat had lots of flavor. Definitely worth my money.
Date: 8 months ago
Review №158
Rating: 5
Date: 8 months ago
Review №159
Rating: 5
Date: 8 months ago
Review №160
Rating: 4
Date: 8 months ago
Review №161
Rating: 1
Very disappointed. Spoke with Brandon about a door dash order I made online, to which he never said the order did not go through. However, when the dasher arrived to the restaurant he told them it didn t exist. Zero stars across the board!
Date: 8 months ago
Review №162
Rating: 5
Date: 8 months ago
Review №163
Rating: 5
Date: 8 months ago
Review №164
Rating: 5
Date: 8 months ago
Review №165
Rating: 4
Friday night dinner with a group of 8. They dont take reservations but they do allow you to put your name on the list in advance. I phoned at 4pm and put name and party size on list foe arrival at 7pm. We were not seated until after 8pm. Seems like it didnt matter that we called ahead. The wait staff was so busy that they could not give much attention. They made my drink wrong two times. All I asked for was a double Tequila neat. 1st time it came with ice. 2nd time it was not a double. The food is good and I will go back but I will avoid Friday evenings.
Date: 8 months ago
Review №166
Rating: 5
Food, service and atmosphere were excellent like usual. I would definitely recommend this establishment to everyone. Wheelchair accessibility: This establishment is easily accessible for wheelchairs.
Date: 8 months ago
Review №167
Rating: 5
One of my favorite regular places to dine. Staff remembers their customers and managers always come by to make sure food was good etc. It will sound strange, but you have to try the ribs - they re awesome!
Date: 8 months ago
Review №168
Rating: 1
Ate dinner there on cold nite was last customer allowed thru the door,after no-one showed up for work only 1 waitress for few customers at their prime time onTuesday ! The waitress and mgnmt closed down half hour later. Was warming up my car in lot, The Mgr waitress she said Mgr, came out to my car and complained about her tip my friend left her. . 55 tab and 10% for two trips to table no check in cause she stated she wont be by our table cause she had o ly 2 other tables around corner . !! Wow no more service after water and food and drinks served . Ate left in a hurry as she stated she was closing soon early for this restaurant Ive been to before. She came out to both our. CARS AND COMPLAINED ABOUT HER TIP STATING SHE WILL GET IN TROUBLE FOR TIP LEFT AT 1 P % RATE!!!!! MY GOD IN MY WHOLE LIFETIME AND THOUSANDS RESTURAUNTS IVE Eaten at Even from larger city Im from in different state but here for 20 or more years have Ive ever been treated this way and by a so called Mgr!!! She was very abrasive and mean !! And told my friend she also went to his car and stated same complaints out at our cars she came to the parking lot. LSO SAID NEVER TO COME BACK TO HER RESTURANT!!! OH Jesus how people can be sooo cruel and just went to have a dinner I knew I was going to regret at that place!! In my gut feeling. Parking: All around perimeter of restaurant
Date: 8 months ago
Review №169
Rating: 4
Lupe Tortilla is a Houston original with several locations in the metro. This one is always clean, busy, and has good service. Lupe Tortilla restaurants always have the same consistent quality. Beef fajitas and huge flour tortillas are the specialties. This is TexMex. People getting bent out of shape saying its not Mexican... Come on. Heres a clue: the majority of Mexican food in the entire United States is TexMex. A few are CaliMex. For authentic Mexican, look for a taqueria. Both are excellent cuisines. Id definitely recommend Lupe Tortilla for a family or low-key friends dinner. Prices are a little steep, but not as ridiculous as Pappasitos.
Date: 8 months ago
Review №170
Rating: 5
Date: 8 months ago
Review №171
Rating: 5
Date: 8 months ago
Review №172
Rating: 5
They have greatly improved over the past 5 years. Enjoyed the tortilla soup today.
Date: 8 months ago
Review №173
Rating: 1
Nasty shrimps, cold food, after 1hr we get the food and they where mad because I ask thm about why to late, The price compare for what we got it have to be a joke. Food
Date: 8 months ago
Review №174
Rating: 4
You dark, could barely see the menu
Date: 8 months ago
Review №175
Rating: 5
Had a family Christmas lunch because we werent all going to be together for Christmas day.
Date: 8 months ago
Review №176
Rating: 3
My first time eating here, I ordered one of my favorites the Chicken and Beef Quesadillas and they were not worth it. Taco Bells quesadillas tasted better than that and they separated them instead of mixing them together. I must say the atmosphere was good and the waiter was AWESOME.
Date: 8 months ago
Review №177
Rating: 5
AMAZING service from the moment we walked in our waitress was so attentive and sweet and food was delicious as always!!
Date: 8 months ago
Review №178
Rating: 4
Interesting choice with having bean soup as a dip for the chips. Food taste as expected.
Date: 8 months ago
Review №179
Rating: 5
Very good food. Great service. When you sit down they bring fresh chips with salsa and some kind of beans. Very good.
Date: 8 months ago
Review №180
Rating: 4
Date: 8 months ago
Review №181
Rating: 3
Service was good and responsive but I was disappointed in my Poblano Chicken. The poblano was barely cooked (it was crunch) and the skin was still on the pepper so it hadnt been charred long enough to get it to peel off. The filling was dry chicken and cheese, very little flavor. My companions were happy with their enchiladas.
Date: 8 months ago
Review №182
Rating: 5
Date: 9 months ago
Review №183
Rating: 2
Forgive the misleading 2 star review and the itemized review choices below. I was a HUGE FAN of Lupe Tortilla until about an hour ago. Ive been a returning guest of this resturant for 20+ years because of their delicious authentic Mexican cuisine. Todays issue struck a nerve when I came in to order 4 beef fajita tacos (no sides, just tacos) and a large chicken tortilla soup. The waitress calculated the total order and it came out to over $60! I asked if she possibly made a mistake and she offered to ask a manager for verificarion. She returned and advised me that the total cost was correct. I found it very hard to believe and yet, maybe Im mistaken and the prices were just not what I expected for such a small, no frills order. I tip my hat to this establishment and bid my farewell as I left to spend my hard earned money elsewhere where the dollar still holds value in exchange for good quality mexican food.
Date: 9 months ago
Review №184
Rating: 5
Amazing service. Regular customer. Great food.
Date: 9 months ago
Review №185
Rating: 3
CONS: Preordered lunch for a next day pickup at 1130. Next day the Food was not ready until 1204 and they forgot a gallon lemonade I ordered in addition to tea. I was told the manager would reach out, but to date, that hasnt happened yet. PROS: The food was good Overall: I would not use them again for my office catering needs and they are just across the street. I was and am very disappointed.
Date: 9 months ago
Review №186
Rating: 5
Sol is the best bartender!!
Date: 9 months ago
Review №187
Rating: 4
Good service, authentic tasting food. Chips served with salsa and best bean dip Ive ever had. Had Original Chicken Lupe and a Pina Colada.
Date: 9 months ago
Review №188
Rating: 2
Date: 9 months ago
Review №189
Rating: 5
We were from out of town and this restaurant was recommended by local family members. We met them there for lunch the day before Christmas. The restaurant was busy, but the staff were amazing. They were all working hard; our server, Julia, was busy but still took her time with us. She was always smiling and created a pleasant lunch for us. We had fajitas; excellent. The manager was going through the restaurant just checking on patrons; nice. A nice lunch with family.
Date: 9 months ago
Review №190
Rating: 5
Date: 9 months ago
Review №191
Rating: 4
Stopped by Lupe Tortilla for a taco takeout. Food was good. Beef taco was dry but chicken tacos was great. Queso dip was fantastic
Date: 9 months ago
Review №192
Rating: 5
Date: 9 months ago
Review №193
Rating: 1
Ordered takeout Christmas Eve. Ordered ahead of time. Took too long, food was below average, forgot some of my order, and order was incorrect. Spent over $200 and the place was chaotic. Was not happy with our decision to takeout from here.
Date: 9 months ago
Review №194
Rating: 3
Date: 9 months ago
Review №195
Rating: 5
Bring your appetite here. Got the mixed fajitas and they were solid.
Date: 9 months ago
Review №196
Rating: 5
My work team enjoyed our Christmas lunch here. So yummy and the service was great!
Date: 9 months ago
Review №197
Rating: 5
Date: 9 months ago
Review №198
Rating: 5
Date: 9 months ago
Review №199
Rating: 5
Sat at bar ordered grilled mahi-mahi with sauce on side. Fish came out perfect. Bartender very attentive.
Date: 9 months ago
Review №200
Rating: 5
Date: 9 months ago