The Medical Resort at Sugar Land

Review №1

Rating: 1

I found this place for my disabled veteran brother as he is trying to heal from cancer and wasnt quite ready to go back home after being at the veterans hospital for 5 months, thought I made a good choice but this place is absolutely horrific, please do your due diligence, and choose any other facility! I would not want my worst enemy here

Date: a month ago

Review №2

Rating: 1

Night nurse refused to give my blood pressure medicine and walked out yelling and telling me she refused to talk to me. Run from this place. Do not go there.

Date: 2 months ago

Review №3

Rating: 1

The place is horrible. They are very disorganized. The lady called Jeanette that runs the MDS dept have no clue on what shes doing. She keeps interfering in the nursing dept. Most of the people in administration are clueless. This Jeanette arranges with other vendors to sign up your loved one services that she will never have,Such as arranging Hospice to come and sign up your love one without your consent or your loved one consent. They signed my Mother up for iv vitamin infusion, but it was never administered. They used up her most of her Medicare days and my mother ended up with pneumonia while staying in that facility. I will not refer a dog to that facility. They are horrible.

Date: 3 months ago

Review №4

Rating: 5

My family member was very well taken care of here. The staff was so kind and was on top of their duties. The facility was also very clean may I add. I highly encourage you to bring your loved one here. I guarantee they will be well taken care of.

Date: 4 months ago

Review №5

Rating: 5

Brought my family member here and it was a pleasant experience. Friendly staff and comfortable place

Date: 4 months ago

Review №6

Rating: 5

Date: 4 months ago

Review №7

Rating: 5

Excellent customer service. Excellent new management team, especially the adminstataror Mr. Eric and and DON Ms. Agnes. They both go above and beyond their duties to fulfill the needs of the residents. Dedicated staff with helping residents in all aspects of care. Pulmonary and Rehab team very hardworking and dedicated to residents care. Warm, pleasant and professional staff. Big state of the art resident rooms. Its definitely the #1 choice for rehab and ventilator care in Houston.

Date: 4 months ago

Review №8

Rating: 4

Clean and quiet, trying to rebuild.

Date: 6 months ago

Review №9

Rating: 5

This company has changed ownership to Thrive Rehab and most all employees are new to the new company. This new company cares about its patients, residents & staff. The staff cares for these patients and the therapy is great for your loved one to recovery to get back home!

Date: 9 months ago

Review №10

Rating: 5

The nursing staff cares about patient, respiratory team cares about patient. DON, ADON. From admissions to discharge, this place cares about their patients individual needs. It s a close knit family. The thanksgiving gathering was intimate and all the patients was clean and happy. I am amazed at how amazing this place is.

Date: 10 months ago

Review №11

Rating: 5

The staff is friendly and kind. I have been in the building multiple times over the last month. Each time the director has been nice and responsive as well as the receptionist and the other staff there. Great place to have your loved one receive care, get better and go home.

Date: 10 months ago

Review №12

Rating: 1

Early November the second week of 2023, I was informed to go home for the night from receptionist Danielle and the Director James will call you. I exhausted all of the options with Dr. Nissan from St. Luke Hospital when he was disrespectful to me the whole time when he wanted to speak to LVN Joseph this person had the RN to cover up for him when he was sitting at the nursing station on the computer while I was being ignored speaking directly to him. It s not in my job description to get up from the receptionist area. Receptionist Danielle said the doctors are always right. Danielle said on the same day in the evening and when I was suppose to begin my work shift the doctors are the funders of the nursing home. I was trained and worked but was not paid. I still have the punch form and I have called a couple of times to speak to James the director at the nursing home. Danielle the receptionist admitted to feeling guilty of lying to people who phone call the nursing home for Director James when his in the office because he gives Danielle a look or either walks out of his office to notify Danielle to do so that he has gone out for the day. Receptionist Danielle and Director James are friends so it s understandable that she does what Director James tells her to do. A person Sam lied that answered the phone call but there are two receptionist that work at the nursing home because Zee founded another job. Before I was hired by Director James I said hello he looked at me mean and proceeded to his work and the receptionist Danielle had ask him to hire me because he did not want to but when I got hired his demeanor changed to being kind. Receptionist Danielle said she and Director James have nothing against me.Director James still has not phone-called me.

Date: 10 months ago

Review №13

Rating: 5

I toured the facility for possible placement of a friends mother. Everyone was so friendly and the facility is beautiful. I was very impressed with the tour.

Date: 10 months ago

Review №14

Rating: 5

The management and staff have been warm, welcoming and knowledgeable! The care is compassionate and individualized to meet all resident needs!

Date: 10 months ago

Review №15

Rating: 5

After visiting the facility I have seen a big change. The atmosphere in the building is warm and welcoming. I would say go visit and listen to new plans for the facility. Meet the new staff under the direction of a executive director. It is worth a tour.

Date: 11 months ago

Review №16

Rating: 5

Clean facility Friendly staff Great food

Date: 11 months ago

Review №17

Rating: 5

Very good facility, the aides are AMAZING, the nurses are amazing. The med tech Janice did so good with making sure everyone got their medicine. 10/10 RECOMMEND!

Date: 11 months ago

Review №18

Rating: 5

Good food & service

Date: 11 months ago

Review №19

Rating: 5

Date: 11 months ago

Review №20

Rating: 1

Don t leave your dog with this place!!!

Date: a year ago

Review №21

Rating: 1

These people retaliated against my loved one. We are allowed to stay nights with the patients and when coming up to the facility. Door bell was rang, we called, knocked the door, and stayed around for two hours! We even called other sister properties to check if they can get a hold of them and they had no success. So the next morning we told them the events that occurred the night before and they promised that it didn t happen. We have phone call records and such. My loved one wasn t even there for a full week and insurance approved a month of therapy. They called the next day and told us we have to pick up our loved one.

Date: a year ago

Review №22

Rating: 5

Kristin, the ADON was fantastic. Shes kind, considerate, very knowledgable, and extremely helpful. The Medical Resort is very lucky to have her as a director of nursing.

Date: a year ago

Review №23

Rating: 1

If you want to lose a loved one use this facility. Totally incompetent doctors and nurses.

Date: a year ago

Review №24

Rating: 4

Date: a year ago

Review №25

Rating: 5

This place has changed by leaps and bounds. 1000 amazing ways. The new management team is fantastic!!! My sister and I are in love with the new ADON and DON. They are the best of the best. The new wound care nurse is amazing. I cant enough great things about this facility. I would definitely recommend this place for your skilled nursing needs

Date: a year ago

Review №26

Rating: 1

My wife stayed there in 2019. The staff was overworked and shorthanded. We paid our part when checking out yet 4 years later they sent us a bill for $3000.

Date: a year ago

Review №27

Rating: 1

Very disappointed. Its alarming how unresponsive the nursing team is. My dad had surgery requiring assistance to shower and go to the bathroom (hibts why he is there for rehab). Hes asked for a shower several times and was simply told we will get to you when we can. Ive called asking that they bath him (daily) with no results. Its now day 5 (same clothes, same everything). Management does not care. No returned calls and no response. I am in another state and will be there next week. Its going to be a uncomfortable situation while I file formal complaints. Do not put your loved ones in this awful place. Im looking to have him transferred.

Date: a year ago

Review №28

Rating: 1

My good friend went in with slight leg edema issue and she could talk, walk, play piano, discuss what she or we did the day before as we visited her daily and within 8 days in that filthy neglectful place she was in the hospital with a horrific head injury and bruises all over her head, arms and legs. They took her walker away because she walked too much (according to the assistant nurse director) and they took her only safety away! When I asked administrator Marty for an incident report she and the assistant nurse director literally ignored me. Then called the police on me even though I was legally there and am my friends POA. They literally called me a perpetrator in front of their employees. When I asked the assistant nurse director for her name (and I had my friend s granddaughter who is a doctor up north on the phone and literally witnessed everything I went through) she refused to give me her name! A medical person- a director that is supposed to be transparent refused to give us her name! When I told them I am her legal POA they also called APS on me! I gave all the info that was asked of me to APS. Absolutely nothing to hide! They refused to honor a legal document that my friends attorney drew up! My friend has whispered to me before her accident there that they scared her and dare not ask them for anything. We are in a nightmare with these people! There administrator Marty does not return calls ever! This facility should be closed down! They act like they are bullies on a playground! My friend is drugged, intimidated by them, and now after her really bad head injury and bruises (due to their direct negligence for safety first) they are trying to claim she has dementia to not provide an incident report to me!! Do not take anybody to that place!! They will drug you, neglect you and then claim you have dementia!!!

Date: a year ago

Review №29

Rating: 1

If I could give them zero star it could have been better, This company is a scam and bully, please be careful if you want to work for them, they do not value their staffs not even their patients, I was hired here 6 months ago no proper introduction to the administration or familiar to the staffs or facility, Admin hired me and called me for paperwork, the second day they had no idea where my paperwork was, I went back to fill up another paperwork and told me to come in for orientation the following week which I went, I was not able to punch in yet because everything was a mess, I was told to fill out miss punch which I did I gave it to this current admin, Don and Adon was in the office with her and it was signed by Don, admin told me I should hold on the orientation for now because they were short of patient she would call me back to resume fully and told me I would be pay for my orientation which was 12 hours 6am to 6 pm , since then I haven t been paid up till now , I called severally , receptionist will transfer my call to the admin she would hangoff the call , I drove than there 2 times and I was told I will receive my pay the same week. Till now nothing have been done, I wasted my day , my sweet and my gas. You people have no human feeling. So disappointed this is happening here.

Date: a year ago

Review №30

Rating: 5

Short handed, no activities. Can t get a shower when needed.the nursing staff were friendly and took care of my needs the best they could. I still go back and say hello. The physical therapist group were also excellent

Date: 2 years ago

Review №31

Rating: 3

My mom is staying there miss being with her at night am just want to spent a night by her side

Date: 2 years ago

Review №32

Rating: 1

The management here is awful! There is no communication between administration and nursing staff! There is no training, no company orientation, no staff appreciation! Marty, Administrator, Udana, ADON, Balijah, DON are bullies! You try to tell them what is right they laugh in your face! They keep supplies locked up so that you can not get them to use for the residents! There is no urgency to fix ongoing problems. They talk to staff like everyone is beneath them and They cannot figure out why they have a hard time getting people to work! This Admin team is very revengeful and petty! When they hired the new DON they did not have the decency to introduce her and she did not bother to introduce herself to anyone! There have been no staff meetings! As staff there are so many things that has not been communicated the goals as a nursing staff, the goals for facility! I can list so many things! The only reason I have remained here is because I am trying to make a difference to our new nurses and our residents! I am being retaliated against, disrespected, and treated badly as a result! The admin team came down the hall the other day to attack me because I informed them that my assignment is unsafe! When I informed them of the problems Marty told me you have 15 patients! My reply was, I have 15 patients that require nursing care these patients are not assistant living patients! There are vents, tracheostomies, oxygen, breathing treatments, g tubes, wounds, psychiatric patients! They do not follow written guidelines or company policy or procedures! I can go on and on but I won t just know if employees are unhappy at work the care has the potential to follow! Check on your love ones! And whatever you do; don t treat them the way they treat us!

Date: 2 years ago

Review №33

Rating: 4

Pleasant and courteous employees.

Date: 2 years ago

Review №34

Rating: 5

Love this place so much I will miss Tierra The activity director and the nurses and the activities that was being provided. I came in a wheelchair and left walking Thank you to the wonderful therapy team . Thank you so much Medical Resort. Ill never forget the amazing work you provided.

Date: 2 years ago

Review №35

Rating: 1

THIS place needs to SHUT DOWN. The rudest nurses, CNA s, clerks and management. THEY don t care about YOU at ALL. There s literally no such thing as CARE over here. GO anywhere but this place if you care about yourself and your loves ones.

Date: 2 years ago

Review №36

Rating: 1

If I could give this place 0 starts, I would. THE WORSE PLACE TO LEAVE YOUR LOVED ONES. Not only is this facility dirty and filthy, the nurses, CNAs, clerks are all RUDE, DISRESPECTFUL AND DO NOT CARE ABOUT YOU. The food is awful, the care is 0. This place needs new management, new nurses, new CNAS, and new owners and management. DO NOT RECCOMMEND THIS PLACE WHAT SO EVER.

Date: 2 years ago

Review №37

Rating: 4

The medical Resort is a Fantastic place to be all the staff were awesome , my sister loved Marcus and Tierra and all the Director ms Marty Munoz very clean and we loved everything about this place

Date: 2 years ago

Review №38

Rating: 5

This facility is fantastic!! Norma and her team did an excellent job making my grandfather feel at home and received the care he deserved. Thank you for what you all do!

Date: 2 years ago

Review №39

Rating: 5

I enjoy being at the medical Resort especially being around the administrator Mr. Jacque and miss Tierra the Activity Director and therere wonderful staff everyone were so kind and helpful to me and I would recommend this place to my friends in need to go to rehab and youre become great friends with either one of them and I look forward to keeping in contact with my new friends thank you to everyone

Date: 2 years ago

Review №40

Rating: 1

The facility is really nice looking, however the care is horrible. They don t like for you to ask questions. My mother has been in this facility for two weeks and her care has been nothing but horrible. She s is a fall risk but they refuse to put rails on her bed and she fell out the bed and bumped her chin. While in the care of Physical Therapy she fell in the bathroom and hit her head on the wall. Management is horrible the people are rude. There was one person there that was gentle kind and sweet Miss Grace took good care of my mother. Do not take your parent or love one here.

Date: 2 years ago

Review №41

Rating: 1

Date: 2 years ago

Review №42

Rating: 1

This place might look nice from all the pictures, but dont be fooled. All I will say is if you care for your loved one do not send them to The Medical Resort at Sugar Land.

Date: 2 years ago

Review №43

Rating: 1

This place is the worst place to be at. If you want your love one to die quick take them to this place. Staff is very lazy not organized the room are not even clean we had to tell the staff to clean the room several times. My dad needed covers and juices that took 5 hours to get them. I could imagine if we werent there how they treat others. I would never recommend this place to anyone. Its in a good location. The outside of the building looks really nice, but the inside is bad.

Date: 2 years ago

Review №44

Rating: 1

My husband only been here for 7 hours the nurse never came in they didnt even set up in the system he is a new patient all ready got off to a bad start the call button dont even work the day nurse did even know that he was coming the employees here dont even care not friendly at all i havent talked to anyone to tell me what is going on dont know who is going to take care of his wounds if his call button isnt working how will my husband get any help because he is on a ventilator and cant talk what if he needs help at night he cant buzz or call and one he is feeling dizzy and no one has check on him why do people go to school to become nurses and caregivers and work here for a paycheck or to do there job and really care hard to believe

Date: 3 years ago

Review №45

Rating: 1

I don t give this place any stars. There are too many reasons to list them all. The most important of the many is the fact that staff just doesn t care. My brother was there for a very short stay cause we asked for him to be transferred to another facility. Feedings (tube) were late every scheduled feeding. Meds were given at their convenience not according to schedule. Soiled diapers were not changed. I had to search staff down continuously for assistance. He left there with a bad rash. ABSOLUTELY NO TYPE OF COMMUNICATION. I WOULD STRONGLY RECOMMEND NOT TO LEAVE YOUR LOVED ONE THERE.

Date: 3 years ago

Review №46

Rating: 1

Don t bring your family here they ignore you the whole time!!!

Date: 3 years ago

Review №47

Rating: 1

Do not take your loved one to this facility. My father was there for rehab during the Covid lockdown and came home with broken skin in his bottoms, dead skin cells all over his body and a urinary track infection. All evidence of lack of proper hygiene and movement.

Date: 3 years ago

Review №48

Rating: 5

THE FACILITY HAS RECENTLY UNDER GONE NEW MANAGEMENT (ED & DON) I BELIEVE IT HAS HAD A MAJOR TURN AROUND. THIS PLACE IS HIGHLY RECOMMENDED FOR WOUND CARE/POST SURGERY/TRACH/VENT PATIENTS AND MANY MORE, HIGH SKILLED NURSES, CERTIFIED CMAS/CNAS.

Date: 3 years ago

Review №49

Rating: 5

I have a family member at the Sugarland location. She has not been there long. But she had a bad wound that she has had for over 8 months. It was so bad that it was almost to the bone. And less than 2 months her wound is the size of a dime and almost gone! I don t know if you understand what that means! But someone had to be doing an awesome job at taking care of that wound and her. Valeria is the wound nurse and she is awesome and dedicated! She Has gone above and beyond what We expect from the staff and facility. Thank you Valeria

Date: 3 years ago

Review №50

Rating: 5

Unfortunately my twin sister had a stroke in 2020 and required the assistance of a skilled team. She is bed ridden and eventually started to have bed soars. I moved her to the Sugarland location and Valerie in WOUND CARE took care of her like she would her family. I cannot thank them enough for taking care of someones LOVED ONE. The entire staff is AWESOME and bed-side manner is superb.

Date: 3 years ago

Review №51

Rating: 5

I HAVE TO HONESTLY, SAY THAT VALERIE IS BEYOND AN AMAZING EMPLOYEE AT THE SUGARLAND MEDICAL RESORT. HER WARM PERSONALITY IS UNMATCHED, HEE GENEROSITY, & HER TRUST WORTHY WITH YOUR FAMILY MEMBER IS HEAVEN SAYING SUCH AN ANGEL . YOU CAN TELL SHE ISNT JUST THERE FOR A CHECK. SHE TREATS YOUR LOVED ONE AS ONE OF HER OWN. I JUST LOVE HER. AND EVERY TIME I GO SEE MY MOTHER I ALWAYS REQUEST. THIS LADY EXTENDS HERSELF BEYOND WHAT JUST TO ENSURE YOUR YOU LOVED ONE IS SAFE, HAPPY, AND COMFORTABLE DURING THEIE ENTIRE STAY. I GAVE HER FIVE STARS. WELL DESERVED ....

Date: 3 years ago

Review №52

Rating: 5

Working at medical resort sugarland as a team member. I feel the patient doesnt need me, I need them. They fill my life with purpose. They want the love I have to give . And I need to give them all the love,I can. After all they are loving me . JESUS said to love one another. Bring your family member to love on me.

Date: 3 years ago

Review №53

Rating: 5

Valerie in wound care is a wonderful person. She has done.a great job in handling my mothers sores on her back. They have healed wonderfully. She has a wonderful attitude!!! That is what weve been looking for. We are grateful for her services. God has done a great things in placing her here!!!

Date: 3 years ago

Review №54

Rating: 5

Valerie in wound care is absolutely phenomenal!!! She took excellent care of our mother!!!! She had a horrible wound and Valerie made sure she healed with perfection! God placed a great angel in our lives! Thank you so much! We are extremely grateful!

Date: 3 years ago

Review №55

Rating: 1

African lady Eileen HORRIBLE RUDE, place needs an entire staff uhaul. I wouldn t leave my dog with those people. Even doctors have suggested against the facility, however at the time it was our last resort. NEVER again. Hateful, unbelievably unprofessional. I have no idea who the owner is but SHAME ON YOU for not revisiting staff behavior. Some of the nurses are caring but I HATE to think of what goes on behind closed doors, particularly with COVID. Good luck to you if your loved one is there.

Date: 3 years ago

Review №56

Rating: 1

*update* I sent my concerns (listed below) to Texas Health and Human Services and they determined that rules or regulations were violated. I would advice all who are having issues here to let your voice be heard and contact the state, let s prevent this from happening to others.

Date: 3 years ago

Review №57

Rating: 1

Date: 3 years ago

Review №58

Rating: 1

Some of the most rude and unprofessional people here. They ignore my mother for hours when she turns the call light on. They ignore my mothers requests and make her out to be crazy. The higher ups are rude and lie, and its a nightmare to try and get a patient moved. They dont help at all. I understand why this is rated one star with Medicare. Do not take a loved one here!!!! They also refuse to give you their names, or their supervisors names. Inconsistent with giving out medicine too

Date: 4 years ago

Review №59

Rating: 1

Due to Covid restrictions family members are not allowed to visit their loved ones and this facility has taken full advantage of this restriction to use as a vacation from work while at work. On several occasions my aunt requested assistance by pressing the call button and it would take over 15 minutes for someone to respond, the nurse would enter the room turn off the call button and let her know they would return shortly but then would not return for over an hour and a half to address her need. Another instance my aunt wanted to get up from the bed and sit in the chair, the nurses were bothered by having to assist her but did. When they placed her in the chair one of the nurses was messing with the buttons to the electric chair my aunt was seated in. My aunt asked her to stop because she was feeling her bottom starting to slide off of the chair and the nurse told her that she was fine and wouldn t fall, my aunt slid down to the floor. She remained on the floor for a while, the nurse told her that they didn t have anyone on the shift that could help to get her up and that she would have to stay there until next shift came in but about 15 minutes later she was helped off the floor. On another occasion my aunt was having trouble breathing, she pressed the call button several times and no one came to assist her. She used her cell phone to call her daughter to let her know she needed help and that no one was help. Her daughter called the front desk several times with no answer from anyone on staff. She finally had to call Sugar Land Police Department to go to the facility to do a well check on my aunt. Upon entry of the facility the officer was told they could not enter but staff would go check on my aunt. The police officer called back and told us to follow up with my aunt because she couldn t believe they would not allow her to enter and didn t feel assured they would get to my aunt right away. The nurse did go check on my aunt and told her that is she needed something to push the call button and stop calling her daughter. My aunt explained to her that she had pushed the call button several times and no one would come, the nurse asked her to show her exactly how she was pushing the button so my aunt motioned how she was pressing and she told my aunt oh look at you, aren t you smart. But once a nurse moved the call button out of reach for her so she couldn t call anyone even if she needed to. My aunt called her daughter and told her she had to get her out of this facility, or they were going to kill her there, soon after we tried to get her released and the facility director would not allow us to pick her up. We contacted the ambulance transporter that takes her to dialysis to let him know that we would be meeting him at the dialysis center to pick up my aunt. He said he was very glad to hear from us because he couldn t believe how my aunts health had deteriorated since she was admitted, and he would wait until we arrived to pick her up. This was the first time we had seen my aunt in a while, and she looked absolutely horrible! We could not believe that from the time she left the hospital to this point she looked so weak and sick. She was sent to this location to help to strengthen her to bring her home to enjoy her family a bit longer and not to cut her time even shorter. Once the facility was called to request my aunt be discharged the internal pharmacy called the family to verify what medications my aunt should be on. My aunt passed away on 08/04/2020 she was a very sick woman and we knew that she was living on borrowed time. She had been in and out of the hospital way to many times to remember and had been admitted to The Medical Resort of Sugar Land at least 2 other times we are in no way blaming the facility for her death but we know she would have been with us for a longer amount of time had they done their part to get her out of bed to strengthen her legs, or so she wouldn t have had the horrible bed sores she did. So much more......

Date: 4 years ago

Review №60

Rating: 1

UPDATE: MY ORIGINAL POST WAS DELETED SO I AM REPOSTING My aunt is at this facility and it is probably the worst decision we could of made to have her moved there. The staff from my opinion is horrible. My family and I have called numerous numerous times to get in touch with someone abt my aunt s care and we either get no answer, phone rings and rings or someone will answer and transfer u to someone who doesn t help. Try to talk to management or leave message for them and they never call back. My aunt used to be able to communicate by txt message and occasionally a brief phone call but now there is no communication. I have been paying for mins on her phone to recently finding out that they supposedly lost her phone in LAUNDRY, I reported this and no one ever has bothered to to fix the problem knowing she is in there all alone and has no way to talk to her family now. So I show up yesterday to only to see her through the window of her room, initially finding the correct room was a chore. I go to the window where the room is dark no lights on and a nurse comes to the window to ask who I was I tell her I am her niece and cld she please let her know I am here, she walks over to her bed to wake her and walks out. I m outside waving to her and can t really make out if she can see me or not, so I call the receptionist bk to get her to tell the nurse to turn the light on so I can see my aunt(commeon sense tells u why wldnt u had left the light on anyways it being dark in there). When I get to see her I noticed she is completely uncovered in the chest area , now I mind u there is me which no one knows me from Adam but I m standing out here looking in to see my aunt indisposed, nurses walk in - 2 of them, NEVER BOTHER TO COVER HER UP. One comes over to me and I ask him to let her know I am there please , he says she is asleep , I tell him I drove 4 hours to come see my aunt , he says u aren t on the list..... what list!!!!we never signed a so called list!! My aunt is trying to move her hands which they have covered in gauze to try and pull her gown up that she subconsciously feels is exposed, btw she is laying there as if she is sedated because if she knew I was there u would know it! They never helped her cover herself up, just turned and left. PLEASE DO NOT SEND YOUR LOVED ONES HERE IF U WANT THEM TO GET BETTER . WE ARE IN PROCESS OF TRYING TO GET HER OUT OF THERE. THIS IS A HORRIBLE PLACE OF SO CALLED CARE!!!!

Date: 4 years ago

Review №61

Rating: 4

My father in law stayed here for a brief time before moving to a hospice facility. The staff were accommodating and very helpful. The halls and rooms were clean, and it was a very pleasant experience.

Date: 4 years ago

Review №62

Rating: 1

HORRIBLE from day one ! The first day my mom got admitted I called multiple times just to make sure she made it there safely. I could not get anyone to answer the phone. Then when I finally get someone they are rude. My mom got discharged and left her wallet . Ive been calling for WEEKS now asking them to please look for her wallet . Everytime I call they tell me they will call me back and NEVER do. I would not ever recommend this place . Poor customer service , bad attitudes , and very rude to my mom during her stay .

Date: 4 years ago

Review №63

Rating: 5

The absolute best place with the cream of the crop staff!!! Ms Valerie the wound care nurse is the best that I have encountered in 4 years of taking care of my mom and her having to go in a skilled nursing environment. This is the 1st time I have been able to rest at night knowing my mother was in caring and capable hands that do their job for the residents.May each obe receive blessings as they each continue in their callings whether care assistant, nurses, admin staff, support staff, or culinary staff. The absolute best in the Houston, and Greater Houston area!!!!

Date: 4 years ago

Review №64

Rating: 1

This place is pathetic. Unqualified staff. Claim NO ONE is in charge. Left bloody bandages & debris. In 4 days my mother s sheets were never changed. No washcloths/towels in bathroom. Her IV leaked; they moved it 3 times Blood & medicine running down her arm. Used another bloody gauze to wipe it off. Last person can t call him nurse because they had to get someone from another floor to show/teach him how to put in an IV. When she turned on her call light for help, she had to wait 20-30 minutes for anyone to come. Switchboard never answered phone-32 rings then 26 then disconnected. Finally got through & asked them to check on my 91 year old mother who wasn t answering her phone for 2 hours. Receptionist said they would call me back not. Instructions on medicine dispensation was incorrect. Told her twice she had to stay another day; then not; then yes. There was NO ONE in authority over the facility. No one they said for another 2 days. OMG What a nightmare!

Date: 4 years ago

Review №65

Rating: 5

Valerie (wound care and weekend supervisor) is very attentive, professional, and personable. Her cheery personality is an added asset, so appreciated during my husbands stay here. In fact, he actually smiles when she walks into his room.

Date: 4 years ago

Review №66

Rating: 5

Miss Valeri the wound nurse is amazing, she is the first care giver in our hospital stays to address the weeping arms of grandpa - her wound care absolutely helped them heal quickly and with less discomfort. She s always smiling and a blessing to our family!

Date: 4 years ago

Review №67

Rating: 5

Valerie has been a God sent.I am so far from my family.And she makes me feel like she loves me like family.And in days she heals my wound.I went from hospital to hospital big names. They couldnt help me,and in days she showed hope,and progress.

Date: 4 years ago

Review №68

Rating: 1

Told them my dad might have a bladder infection, they brushed me off. Transferred to another hospital, first thing they did test him and he had a infection. Plus every time we talked to management they are screamers, very unprofessional! Loved the day shift nursing staff. And the place was clean.

Date: 4 years ago

Review №69

Rating: 5

I have been at MRS the last two weeks and it was a very productive stay. The wound care nurse named Valerie, did an awesome job of taking care of my foot wound. She went above and beyond taking care of my wound and the skin on my feet. It really made a difference. The food that was served in the dining room was outstanding for a medical facility, they were very accommodating to me providing me with the proteins I needed. It tasted soooo good!

Date: 4 years ago

Review №70

Rating: 5

Great customer service, very attentive, treated with respect, had great staff that paid attention and very detailed. The staff is very compassionate and made my stay very comfortable while being away from home. All staff is great, nurses, cna s, and therapy including Mistie, Audrey, Fatu, Lala , Lakeisha, Keisha, Olu, the therapy team with Mickey, Izzy, Jennie. The entire staff at Medical Resort at Sugarland are a G.O.A.T. !! (Greatest Of All Time)

Date: 4 years ago

Review №71

Rating: 3

Date: 4 years ago

Review №72

Rating: 5

Valerie in wound care heals not just my wounds but my mental spirit too she s a caring part of the staff it s a pleasure just being in her present

Date: 4 years ago

Review №73

Rating: 5

Just wanted to take a minute to give highest praise to Valerie for her help with my mom, her kindness, grace and mercy has been a true blessing in this time of healing. You never know when God is sending you an Angel as His hands And His love for His people! Need more nurses like Valerie!!

Date: 4 years ago

Review №74

Rating: 5

Valerie is an angel!!!! She has taken such amazing care of my fathers wound that the transformation is unbelievable!!! She has made my family feel so comfortable with her loving and caring manner! We feel like we are at the World Series!!!!

Date: 4 years ago

Review №75

Rating: 1

DONT PUT YOUR LOVED ONES IN THIS FACILITY!! I REPEAT DONT PUT YOUR LOVED ONES IN THIS FACILITY!!!!!!! The nurses are glorified med givers and dont even do that right. Patients call lights are left on for hours. When they finally answer call light your told I will back and never come back. CNAs or Aides are just as bad or worse. They argue with you when you ask for something for your loved one and they said they took care of it when in fact they never did. My mother was placed here on hospice care. The staff has no clue how to care for hospice patients or any critical care patients. The staff has no compassion at all. Their communication skills are terrible. Most of them dont understand or comprehend English or they pretend they dont. The state needs to do a surprise visit on this facility. Trust me I will be reporting them to the city, county and state.

Date: 5 years ago

Review №76

Rating: 1

Not recommended to take care of your loved ones. Very bad experience with the administration as they have no compassion to work with patients and families and will send you packing when they are ready. They are by law to help you relocate but they offered no help at all. They just say you have to leave with your patient/family member or we will send them somewhere. This is against the law and they had to be called to tell them so. I m not sure how they can stay in business with treating people this way. The owners need to really take a look at their personnel that they have hired to run this facility.

Date: 5 years ago

Review №77

Rating: 1

We were told when we called that this facility was a long term skilled nursing facility.we need a nursing home for our father.We were told yes.Get there to take a tour only to find out they weren t a long term skilled nursing facility.Waste of our time.

Date: 5 years ago

Review №78

Rating: 5

This place is elegant indeed, I was employed there n its was a great experience for me. Management team always maintain there professionalism,the food always looked great as well as tasted. The CNAs does a great job. And the other nurses are very knowledgeable. A great place to work or stay for your health care needs.

Date: 5 years ago

Review №79

Rating: 5

I love the staff and all the therapy team. My favorite nurses Mistie and Samantha ADON. The CNAS Keisha and Lakeisha. Everyone really took good care of me. I have been here twice and will come back if I need to.

Date: 5 years ago

Review №80

Rating: 5

I was transferred to this facility at age 54 after an extended hospital stay for acute necrotizing pancreatitis. Im more than a little surprised at the negative reviews. I was a patient here for many months and I was treated great. I became friends with others, including some who were bedridden, and I was pleasantly surprised at the high level of direct care provided to everyone. If I ever require this type of care again, I will choose the Medical Resort at Sugar Land. Its often not easy to see a loved one require care away from home. I remember when her doctor decided that my grandmother required around the clock supervision at a skilled nursing facility. I was only 17 years old and I took out my frustration on the staff of the nursing home where she was placed. The more I came to know the staff and see how they treated my grandmother, I realized she was where she needed to be. I highly recommend the Mdical Resort at Sugar Land!

Date: 5 years ago

Review №81

Rating: 5

My wife was admitted to The Medical Resort at Sugarland in January 2019 for treatment of an infection and wound. I have kept her there since January as they have an excellent staff for treating wounds. I plan to keep her there until the wound is fully healed. The nursing/medical staff is excellent, staying on top of my wifes various maladies. They are very good at listening to any concerns I may have and responding to them in a timely fashion. Likewise if they note something of concern they bring it to my attention. They do great job of facilitating wheelchair transport to doctor appointments. The accommodations are first rate - the food, while repetitive is very good, and prepared from scratch. The facility is new and is pleasant to be in. My wife is wheel chair bound - the staff providing the personal care does their work in a professional way and are considerate of my wifes condition. The best endorsement I can make is that we have been there for almost five month and plan to stay until I feel my wife can be safely moved to an assisted living facility.

Date: 5 years ago

Review №82

Rating: 5

Samantha ADON, Audrey, Mistie, Jerry, Latonya, and the the rest of the rest of the Resort team have been absolutely amazing. Therapy team is the best in Sugar Land especially Hannah. Fantastic food. Need to be able to give 10 stars.

Date: 5 years ago

Review №83

Rating: 5

Very please w/All Medical Resort Staffing, Especially Assistance Director Of Nursing-Samantha Goodale, LVN. If I had any Concerns regarding my Wife (Health) conditions she (Sam) was Always in hand for her/my Comfort! I stayed with my wife during her recovery & PT/OT therapy the whole time my wife was being treated, they (Staffing) we re Always in hand to Insure l and my wife was treated comfortable during her 30 days recovery. I Seriously give Medical Resort And Samantha Goodale A Rating of 10!!

Date: 5 years ago

Review №84

Rating: 5

This place is wonderful. My grandpa was on 100 hall and the staff was absolutely amazing. Nurses Mistie and Audrey was outstanding. CNA Keisha works from the heart. Samantha-the Assistant Director of Nursing took care of everything concern we had. She was always smiling and made us feel at ease. True definition of a nurse. The therapy department and the food was wonderful. Will definitely recommend this place to others. Thank you to the Medical Resort!! Seeing some of the posts from disgruntled employees shouldnt be allowed and it makes me sick. Taking away from how amazing this place is. If you want the best care for your loved one this is the place

Date: 5 years ago

Review №85

Rating: 5

Your loved ones will enjoy it here. Lovely facility and very friendly staff.

Date: 5 years ago

Review №86

Rating: 5

Wanted to say I m very happy to be at the resort at Sugarland this is my third visit and I m going to continue coming here for future care if needed and also the staff have been wonderful one of my very best staff has been Samatha the assistant of nurses she s awesome and I appreciate her very much kudos to all the great people that work here and one more area that needs to be acknowledged is the Pt department two of the best people are Karen and Hanna outstanding service and wonderful careinng people they go up and behond there job .sincerly Debbie Litchfield

Date: 5 years ago

Review №87

Rating: 1

Agree 100% t med it could be one of the best in sugarland but the DON s come in with the big head and not about patient care just to listen to the negative about the aides who makes their check.ADON are dirty as a sanitary napkin on the 1st day.. treat people the way you want to be too be treated. But at one time they did have top notch nurses but they ran themoff..PATIENT CARE IS NOT AN OPTION

Date: 5 years ago

Review №88

Rating: 1

Awful, do not bring your loved one to this facility. My mother was left filthy, smelling and she had a family member coming every day . The workers did not care. Physical Therapy was unprofessional and unable to properly perform or evaluate my mothers condition. PT let her hip fall out of place and did not tell us. My mother suffered until we were able to get her removed from this facility - emergency removal.

Date: 5 years ago

Review №89

Rating: 1

This place only looks good if your family member requires a vent and have other critical issues that require monitoring and fast response from nurses and other help do not go here unless u ready to bury your loved ones.My love one complained of shortness of breath in am and died at 2pm.They rushed trying to change trac and had all kinds of problem couldnt bag and all.This is not the place trust me

Date: 5 years ago

Review №90

Rating: 1

The food is excellent. Love their grill. In the months I resided there I fell in love with Ms Ann,Joe with the therapy department. However,,I requested a transfer to another facility due to the Director of Nurses. She invaded my privacy. She treated me as a prisoner. Due to her lack of professional demeanor and extremely disrespectful behavior, I wouldnt recommend this facility to my worst enemy. I truly feel sorry for the residents that remains there. I would only return if the D.O.N .was fired. Baju is the best therapist. I am a Christian, but the D.O.N is filled with the Devil. IF YOU LOVE YOUR FAMILY MEMBER, DONT BRING THEM T0 the Medical Resort of Sugar Land Texas.

Date: 5 years ago

Review №91

Rating: 1

Date: 5 years ago

Review №92

Rating: 1

If it was possible to give negative stars! If you want to kill your loved one this is the place. The center should be closed or used as a adult daycare. This is not a SNF. The nurses do not care and your loved one can be calling out in pain and no one cares to stop by. They do not even monitor patients who have fever. Worst team of healthcare individuals. We are considering a complaint against this facility and even a lawsuit.

Date: 5 years ago

Review №93

Rating: 1

Date: 5 years ago

Review №94

Rating: 5

Date: 5 years ago

Review №95

Rating: 2

My wife endured 18 days here in August - first night we got there she was on an air mattress without even a sheet, answer was sheets would not stay in place on the air mattress (air because she was admitted with a bed sore that as it turns out had already healed) - facility gets ONE star, their goal in life is to get that darned call button turned off, THEN they ask you what you need - FOOD gets 3 stars, for the most part - therapy staff gets 3 stars - Walli and Yamile get highest marks for room service, TWO great people, great service, went out of their way to help us- - I spent a week pulling my wife up in the bed myself, taking her to the bathroom, etc etc - So GLAD my wife recovered enough to NOT have to stay past the 20 days, after which we would have had to pay $160 a day co-pay !!!!!

Date: 6 years ago

Review №96

Rating: 5

when my mother broke her leg after a fall she was brought to the Medical Resort of Sugar Land for rehab. The place is VERY NICE and CLEAN. The staff there took VERY good care of my mom and she really enjoyed her stay. When ever there was an issue of concern I would bring it up to the staff and the issue was resolved that day. I know that when a loved one has an accident or suffers an illness it can be very stressful for the family. I know that when discharge comes around from the hospital its crunch time to find a place to put them. This place is GREAT at helping you thru all that and they continue to help you even after the patient arrives until they leave again to go home.

Date: 6 years ago

Review №97

Rating: 2

The therapist are great, however; the staff is not so great. This place is under-staffed, and can use some restructuring. The other staff is very unorganized, and unprofessional at times. There is always some drama going on with the CNAs bickering amongst each other. it takes them too long to tend to the patients. It already takes them too long to respond to the call button, and when they do show up, the response is I will be right back which is 1 1/2 hours later. These are elderly patients, and this is unacceptable! Upper management needs some training as well. Upon the patient arrival, the staff is all in your face as if they are soooo nice and caring and after that fake mess is over, then you find out how it really is around there. A mess, unorganized, unprofessional, and not attentive to the patients as they should be. Taking 2 hours to come see about an elderly patient is unacceptable!!!!

Date: 6 years ago

Review №98

Rating: 1

This facility used to be wonderful. However, I recently found out that the head nurse Amanda left and unfortunately the care has gone down the drain. The facility is now so disorganized and no one can answer my questions about my Aunts care. I am seriously considering finding another place for her due to the recent decline in care and communication.

Date: 6 years ago

Review №99

Rating: 2

Date: 6 years ago

Review №100

Rating: 1

If you want to kill your family member send them to the Medical Resort. This place is a resort in HELL. The brochure was a complete LIE. They had none of what they advertised, no respiratory, no round the clock Drs. No oxygen hookups. One night they ran out of bed pads so they went across to Costco and bought puppy training pads. My father got a chemical burns on his back, butt, and legs. They left a dead man uncovered in the hall for hours. My 7 year old couldnt sleep for weeks. The state came in and passed them. Talk about a pay off!!!

Date: 6 years ago

Review №101

Rating: 4

Everyone was very nice and helpful.Great staff. Physical Therapy was all very nice people. My only complaint was when I pushed the help button it took longer than it should have. It was clean and did not smell bad any where. If I ever need to go again to a nursing home I would go there.

Date: 6 years ago

Review №102

Rating: 1

My mom was discharged last Friday and until now they still haven t faxed over the paperworks and the orders to the Home health services. I have been caling them and nobody is answering my calls!! I am sure they have a caller ID and they see my number. Now my mom s need for home health services is delayed!! Very unreliable indeed!! My mom s nurse did not even know that she was being discharged that day. Wow what a great communication they have there!! But the OT, PT and nurses are nice but it is the management that is not doing a very good job!!

Date: 6 years ago

Review №103

Rating: 1

The nursing staff left a lot to be desired because they do not use identification wrist bands and do not request a patient s name before giving them medicine. I was given someone else s medicine because of this serious violation of good nursing procedure. Fortunately my family was present and asked what medicines were being given to me. Very scary and weak nursing practices.

Date: 6 years ago

Review №104

Rating: 4

Good Therapist nice, warm and will make you feel like a family.....

Date: 6 years ago

Review №105

Rating: 2

The facility is beautiful, the food is great, the therapists are really caring and good. However, the lack of communication between staff members and staff and patient/family members is worse than terrible. There is basically no communication and they dont seem to keep good records of anything. Lots of telling us one thing and not following through on it. Lots of Ill check on that and then nothing. Lots of not knowing what medications they actually gave our family member. Most of the CNAs and NPs and MDs just dont really seem to care! We were constantly having to advocate for our family member - every single day - to get her any attention. For three and a half months! Exhausting. There probably isnt any place like this that is very good, and we have no other experience but with the Medical Resort SL, but this place was not good.

Date: 6 years ago

Review №106

Rating: 4

Date: 7 years ago

Review №107

Rating: 4

Date: 7 years ago

Review №108

Rating: 5

I really like The Medical Resort! I was really impressed with the staff and cleanliness of the facility. It is designed beautifully and a great place for a patient to recover. I would highly recommend it to others.

Date: 7 years ago

Review №109

Rating: 5

Date: 7 years ago

Review №110

Rating: 5

the therapy in this facility is outstanding!

Date: 7 years ago

Review №111

Rating: 1

After my mom insurance run out that stop taking care of her now shes back in ICU And they drop her and never made a report!!!!

Date: 7 years ago

Review №112

Rating: 5

Date: 7 years ago

Review №113

Rating: 1

My Mom has breathing problem. RT Sam is the worst RT staff in the medical resort. I have a BS degree in IT, and I am working on MBA. She thinks she is the only educated person in the world. She talked to me disrespectful. Dont know why they let her work there.

Date: 7 years ago

Review №114

Rating: 1

Date: 7 years ago

Review №115

Rating: 5

Date: 7 years ago

Review №116

Rating: 5

Sent my grandfather there a little over a month ago. The staff was friendly and very informative. Absolutely beautiful facility. He loved it!

Date: 7 years ago

Review №117

Rating: 4

Medresort is alright with me. In the beginning their were challenges but by the end of my experience the staff showed loved and compassion to myself and family.

Date: 7 years ago

Review №118

Rating: 1

Date: 7 years ago

Review №119

Rating: 1

I hate to even give this place one star. My grand mother came to this facility for for her phisical therapy and came home two months later walking and acting even worse then before. Thinking about sending a loved one here turn around and dont look back. Even other patients arent treated right the help light will be going off and theres no one there to help. Dont be fooled by the beautiful building this will be your biggest mistake of the year.

Date: 7 years ago

Review №120

Rating: 5

This place called The Medical Resort at Sugar Land is the best place that earth has to offer. I am so happy that I made the choice to be apart of this care! The care, love, support, and the shoulder to cry is on is perfect! I will never forget the experience I had here! Thank you all so much!

Date: 7 years ago

Review №121

Rating: 1

My mother has been in Med Resort for over 2 months and choosing this facility was one of the worst decisions Ive ever made. The building and interior of building is nice and the staff seems friendly enough but after taking a closers look I soon discovered the truth. My mother has been rushed from Med Resort back to hospital twice all because the staff is more concerned about socializing in hall than attending to clients. Ive had to make two abuse complains, a cnas ran into the back of my mothers heel with wheel chair resulting in a blood blisters and yes my mother is a diabetic. The list just keep going. Ive wanted to remove her but honestly good nursing facilities are hard to find and caring compassionate nursing staff is even harder. This place is the best that HELL has to offer. If you have to place a love one at this facility please show up daily, take pictures, take notes, follow up on every conversation and document, document, document.

Date: 8 years ago

Review №122

Rating: 1

They dont give your medicine on time. Then when they do they come back a few minutes later and try to give it to you again. When the doctor gives you prescription you dont get it or if they change the prescription it never happens. At points they havent come to check on you all day. The food is terrible except their roast was very good.

Date: 8 years ago

Review №123

Rating: 5

My aunt was here the place is new and yes we had a few bumps along the way but no one is perfect. When I addressed my concerns they were corrected immediately. Erica was nice she really handled my concerned and My aunt loved Perlie and Happy Hour. The aides were pleasant and seemed concerned especially Marietta and Jennifer. They kept her nice and clean thanks to shower ladys that were assigned specially Nicole and the other one with the really darling poke a dot rain boots. They even have a lab that takes care of you in the facility a plus. Food was good and my aunt was pushed in rehab to get back going and trust me she is back at herself. We will gladly come back if needed. Cant forget Jennifer she is a doll. And the place is really clean. Only downside was the food was a little expensive and I love to eat

Date: 8 years ago

Review №124

Rating: 5

First off-Jeff Guaraldi-I AM THOMAS A. GUARALDI!-MY MOM IS IN THE MEDICAL RESORT OF SUGAR LAND!-AND I HAVE LEGAL PROOF OF WHO I AM-so if you have issue with my moms care-see me!-I have POA,from Texas and Many other States!-Cared for my mom,Irene Guaraldi over 40 yrs, since my dad died! IF,and i say IF your a Guaraldi,jeff-speak to US!-we r the Real family and would like to meet you!-As there is NO record of a Jeff Guaraldi in Any of the Guaraldi families! That Said- My mom is getting EXCELLENT CARE!- HUMAN CARE! AND TREATMENT at the Medical Resort at Sugar Land!-I do not know an Oscar as director of Nursing-BUT i do know a Wonderful and Professional Director of Nursing, Named Linda,who has addressed Any issue and provide helpful and Compassionate assistance when needed for my mom. My mom has been recovering from a Major left side Stroke!-she is 94-my mom was written off by most conventional medical persons,trained in America-it was Medical from other Countries that saw my mom as a Human and Deserving Life and Care that worked on and saved my mom!-These Good People have Worked to bring her out of this bad state to where she is now and she is Still recovering! American Conventional medicine said my mom will never be more then a vegetable and Not have any dignified life! One of the Doctors affiliated with Medical Resort at Sugar Land,has been with my mom since the day of the stroke-and he is SUPER!-My mom is breathing on her own-learning to speak again!-Gripping with her left arm! and trying to get our of bed to the frustration of us All!-but a true Joy to see her active! The Wonderful Lady Speech Therapist,has my mom eating small bites of food again! At NO time has there EVER BEEN ANY FOOD MISSED! and my mom is Constantly kept Clean! -I am with my mom daily-i am trained in health care!-and i know the stress and strain of caring for another humans needs!-The QUALITY OF THE STAFF IS SUPERB- I have had some minor issues-BUT ALL were addressed in a Fast and Professional manor! The Chief Admin of the Medical Resort is a VERY caring and Conscientious Professional! She has gone out of her way to facilitate the care and recovery of my mom!-to the Point of making Sure a Special tube feeding formula is THERE!-At All times for my mom! If Any issue arises that cannot be solved by low level staff-the Admin has informed ALL of my family,that it WILL be Done at that level! This Place got a bad review by an IMPOSTER!-CLAIMING to be Guaraldi Family!-I Stand Ready to Support any and All Claims made here! What was done in the past at the Medical Resort at Sugar Land is NOT under the control of the Current,PROFESSIONAL Administrator! but i can Assure you!-This facility Stands on the Same level as Any Quality Skilled Nursing Facility!

Date: 8 years ago

Review №125

Rating: 1

Date: 8 years ago

Review №126

Rating: 1

My father stayed here for one month; during that time I spoke with management several times about the quality of care or I should say the lack thereof. He left there and went straight to the ER and than on to ICU with MRSA pneumonia!!!! If you care about your loved one, than this is not the place for them.

Date: 8 years ago

Review №127

Rating: 5

Date: 8 years ago

Review №128

Rating: 2

Date: 8 years ago

Review №129

Rating: 2

I am a current resident at the Medical Resort as of 3/17/ 2016. Individually the staff is nice, but the management of the place sucks. Theyve lost several items of my clothes in the laundry, and the kitchen is very inconsistent in both the quality of the food and keeping common items that they list in their menu (such as hash browns and waffles as examples) in supply. For the prices that they charge they should never be out of stock of anything that is listed in their own menu. If you try to complain about anything you soon find out it is impossible to talk to anybody in management!

Date: 8 years ago

Review №130

Rating: 5

Date: 8 years ago

Review №131

Rating: 2

The food was good, service was fair. The facility is clean. My mother was there for five days before the nursing staff offered her a shower. Until then she had been administering her own sponge bath. We expected more aggressive therapy. When questioned about it the therapist became defensive and rude. She told my mom she didnt trust her anymore. The nursing staff moved at a snails pace. When pain meds were requested the first time they took two hours to fill. At one time she was offered more medication than prescribed, fortunately she recognized the error. Once a blood pressure medication was omitted. The weekend staff were impatient but the weekday staff were more professional and caring.

Date: 8 years ago

Review №132

Rating: 3

Date: 8 years ago

Review №133

Rating: 5

Date: 8 years ago