Sonic Drive-In

Review №1

Rating: 1

There are ALWAYS problems with this location. Over half of the stalls are broken constantly and out of order and it is a complete pain trying to order food that then takes far too long to receive.

Date: 3 days ago

Review №2

Rating: 1

Disgusting, seen a tiktok on this place. Mold, Maggots, Roaches, Flies

Date: 4 days ago

Review №3

Rating: 2

came here and nobody was in the front and when someone finally showed up she didn t even know the restaurants own menu and gave us someone s else s order and when we asked for our food she took it and took it to the back and did not give us our order again and then we finally got our food and found three hairs,never again am i coming

Date: 4 days ago

Review №4

Rating: 1

Date: 4 days ago

Review №5

Rating: 1

Yall have maggots!!! And have the nerve to still be open! How disgusting! And dirty! Yall need to shut this place down!!! Its filthy and nasty at this location

Date: 5 days ago

Review №6

Rating: 1

I found maggots in my slush and my food 0/10 stars if i could

Date: 5 days ago

Review №7

Rating: 1

Maggots inside of ice cream machine

Date: 6 days ago

Review №8

Rating: 1

I ll need to speak with management

Date: 6 days ago

Review №9

Rating: 1

An employee posted that this location had live maggots in their ice cream machines. This definitely coincides with previous horrible reviews left. Save yourself the filth and eat somewhere else! Thank youuuu.

Date: a week ago

Review №10

Rating: 1

there were maggots in my food.

Date: a week ago

Review №11

Rating: 1

Maggots

Date: a week ago

Review №12

Rating: 1

Theres evidence of maggots and bugs in their ice cream machine. DO NOT EAT HERE, sonic sucks anyways.

Date: a week ago

Review №13

Rating: 1

Maggots inside of the ice cream machine. When you pop the nozzle off hundreds come out.

Date: a week ago

Review №14

Rating: 1

Maggots in the ice cream yikes

Date: a week ago

Review №15

Rating: 1

they have maggots infested. maggots where they make the food.. behind the counter. absolutely disgusting. horrible to their employees but the bug issue is disgusting. where is the health department????

Date: a week ago

Review №16

Rating: 1

Maggots

Date: a week ago

Review №17

Rating: 1

They have maggots in the machines, do not eat here it is unsafe

Date: a week ago

Review №18

Rating: 1

Went to get French fries for daughter. Terrible bitter taste, old , hard nasty dark looking fries!!! Oil must been God knows how old that they have been using! Not healthy at all ! Soaked in greese! Never again ! Food

Date: a week ago

Review №19

Rating: 5

Date: 2 weeks ago

Review №20

Rating: 5

Date: 2 weeks ago

Review №21

Rating: 1

On August 8, 2024 I went thru the drive Thru and ordered a chicken sandwich and fries and a sweet tea. Also second ordered was a large tater tots and a chery lime made. Paid for my ordered and the guy handed me my drinks when waiting for our food took a drink of my cherry lime made the drink was flat this is not the first time at this location this has happened before. There were two cars behind me when the lady open the window I informed her that my drink was flat and I asked for a lemonade she immediately told me that she would have to charge me because the lemonade cost more like the drink was coming out of her pocket stop.I immediately said to her your going to charge me for anothers drink I told her your soda was flat for this drink she informed me that they dont use soda for cherry lime made. When you look up the Sonic recipe online here is the recipe Lemon-lime soda (sprite or 7-up lime juice ice and grenadine made from pomegranate. She didnt even apologize she said can I make you a soda cherry lime made and she stated that the drink I had they didnt put enough syrup both drinks are still bad after she made the soda cherry lime made and added extra syrup. And she still didnt even apologize I immediately had to throw both drinks in the trash can when I got home. One she needs to work on her customer service skills. This of could gone two different ways like sorry let me make you that lemonade you requested sorry for the inconvenience. And I know she is one of the managers at this location. I will not be back at this one they can keep it. People got to understand in life rating Is a big thing now days it shows your customer service grade and as a company they get one star from me. And they have a 3.3 rating you always want to be at a 5.0 they will never get there from the reviews I see on here sad you think the own would want them to be at a 5.0 to be successful you have to have the right people working the jobs

Date: a month ago

Review №22

Rating: 5

Date: 2 months ago

Review №23

Rating: 1

If 0 stars was possible this location would get it. Yikes Leaks from the ceiling onto the prep table. All the stalls were broken. The drive through was broken. Slushy machine was broken. 30 minutes. 5 people in front of me, I decided to just walk out, and I called main support line after to get a refund. Something is seriously wrong here, whomever runs that store is not really running it.

Date: 2 months ago

Review №24

Rating: 1

Edit: Need to close this place down. Theres mold in the ceiling tiles. It smells musty and theres water all over the floor. Total health hazard. See photos. They need to close the stalls and keep it drive though only. They never answer the intercom or come out to deliver app orders.

Date: 2 months ago

Review №25

Rating: 4

Date: 2 months ago

Review №26

Rating: 5

Reed at the window had amazing customer service which you don t see much of that anymore. Fast and polite

Date: 2 months ago

Review №27

Rating: 5

Date: 2 months ago

Review №28

Rating: 4

My wife and I stop here in the morning when we drive to Austin (which is several times a year). The food is always good and the staff friendly. However, the location of the place and its condition make me wonder how it has stayed open. It really needs some upkeep, not to mention the entire shopping center next to which it is located.

Date: 2 months ago

Review №29

Rating: 1

Owner of the store is a horrible woman! Retina or wtv her name is. She threatens workers who dont do what she says. She tells them theyll be fired if they dont listen. She threatens to call the cops. She clocks and has others work for her! The worst part is she feeding everyone MAGGOT filled ice cream. Their machine is disgusting, filled with bugs and maggots. When she was told about it, she decided to continue to turn on an serve ice cream the very next day! DO NOT EAT HERE!

Date: 2 months ago

Review №30

Rating: 1

Wow. This place smell like weed. Stay away.

Date: 2 months ago

Review №31

Rating: 2

Majority of drive in spots are out of order. Ordered in app. Drinks were as ordered. Waitress apologized for the slow service, she was covering the drive up window, inside and outside. She deserves a rise. Ownership needs to get their act together.

Date: 3 months ago

Review №32

Rating: 1

Zero stars bc nobody responded to me in the drive thru.. and having inconvenienced myself by parking a dually at the stall, I find out the slushie machine is broken. Its 100+ degrees outside and slushies are your #1 selling item, there shouldve been a repairman in the store working on it.

Date: 3 months ago

Review №33

Rating: 1

Ridiculously long wait for shakes ordered on the Sonic App. App listed it ready at 8:01pm. Checked in at 8:01pm. Got shakes at 8:40pm

Date: 3 months ago

Review №34

Rating: 1

Don t order here, they will randomly close early and if you ordered via the app you will waste a ton of time trying to get a refund. I arrived an hour before closing to see the open sign lit, once I went through the drive through the person working said they were closed. I asked for a refund for my mobile order and was told No .

Date: 3 months ago

Review №35

Rating: 5

Date: 3 months ago

Review №36

Rating: 5

Date: 3 months ago

Review №37

Rating: 1

this place was so slow and there was only 1 person working we sat here for 30 minutes and no help. ALSO WHEN WE FINALLY WENT INSIDE A RAT FLEW OFF THE WORKERS SHOULDER!!!!!!

Date: 3 months ago

Review №38

Rating: 1

Super slow! Waited over 15min for fountain drinks! Just fountain drinks, no shakes, no food items!

Date: 4 months ago

Review №39

Rating: 1

My husband and I went to this Sonic today desperately wanted a BLT Only to get three pieces of bacon out of three BLT sandwiches they put one piece of bacon on each sandwich by trying to fool you by breaking the bacon into three pieces

Date: 4 months ago

Review №40

Rating: 1

If you plan to use the drive-through this place might be fine. But just know that most of the pull-up stalls don t work. The screens are black their signs on them saying they don t work. There is no intent to fix them. So this sonic may as well just be a drive-thru.

Date: 4 months ago

Review №41

Rating: 1

No proper customer service. Needs to have training, especially when customer is at the drive thru. Waiting time also takes 10 minutes or more-this is drive through.

Date: 4 months ago

Review №42

Rating: 1

Waited 15 mins for someone to take my order when Im the only one at the drive thru

Date: 4 months ago

Review №43

Rating: 5

We went to Sonic for a quick bite and it was the same as usual great place with good food I got a slushie and a sonic burger . They lady who brought us the food was really nice. Thats why I give this place 5 Stars.

Date: 4 months ago

Review №44

Rating: 1

My wife and I decided to try this location. That was a big mistake. We ordered an All American Hot Dog and this confused young woman taking our order. She asked us to wait a minute. It probably took her 3-minutes to get back to us. I then proceeded to order my mini Oreo Peanut Butter Shake and a mini Turtle Blast. I had to correct the woman when she repeated the order back to me incorrectly. We pulled around the corner and there were two cars waiting in front of us. I should have trusted my gut and drove off after waiting more than a few minutes. When we pulled up to the window the All American Dog was a Chili Cheese dog. The young man at the window yelled back to the kitchen to fix the issue. I paid and then we waited and waited some more. The young man making our ice cream threatened to quit because the ice cream machine spat ice cream on him. It appears that the cooling was shut off. During this time not a soul came to let us know what was happening. There were at least 2-3 cars behind us in line and 1 in a drive-up. No food or ice cream had left the building. There was one other young woman who came in from the Shell station and went behind the counter and was handling food without gloves, touched her hair and then back to handling food. Another woman, who may have been a supervisor, said it s gonna be awhile for ice cream and then walked away. So when the young man finally brought out the hot dog, I politely declined and request a refund. Again, we waited for someone to figure out how to perform said transaction. When the transaction was refunded, my card was handed out the window with a few receipts. No sorry for the inconvenience or words of any kind. Bottom line: Avoid this location at all costs. Terrible customer service. No management/supervision. Questionable Food-safety and hygiene standards.

Date: 4 months ago

Review №45

Rating: 1

We pulled up and the guy at the register was taking our order after we gave him our order he told us to hold on for a second so we did. We waited for almost 10min and said hello twice and he never came back to the speaker. When we passed the window he was just walking away from the window. Poor service.

Date: 4 months ago

Review №46

Rating: 1

Dont even take apple pay

Date: 5 months ago

Review №47

Rating: 5

Date: 5 months ago

Review №48

Rating: 1

Date: 5 months ago

Review №49

Rating: 1

Was asked to go in to order our food. While waiting, one worker is walking around on their personal phone, one is working - helping the few customers there before us, and one yells out what are they waiting on?. We were too much trouble for her to greet us, say well be with you shortly, something. Basically we left and wont be returning

Date: 5 months ago

Review №50

Rating: 3

Date: 5 months ago

Review №51

Rating: 1

Horrible service, very rude workers.

Date: 6 months ago

Review №52

Rating: 2

Date: 6 months ago

Review №53

Rating: 5

Date: 7 months ago

Review №54

Rating: 5

Always great food in my opinion. I ve been getting the garlic butter cheeseburger combo with onion rings, and as usual the onion rings are amazing and the garlic butter on a hamburger is simply addictive. So good.

Date: 7 months ago

Review №55

Rating: 5

They were short staffed, but that did not stop the young man on shift from smiling and treating us kind and welcoming. If this kid isnt the manager, he should be. The female worker was also kind and attentive. We came here 2/21/24 @ 830 PM.

Date: 7 months ago

Review №56

Rating: 5

BEST STRAWBERRIES IN TOWN

Date: 7 months ago

Review №57

Rating: 4

Date: 7 months ago

Review №58

Rating: 5

Date: 8 months ago

Review №59

Rating: 2

Date: 8 months ago

Review №60

Rating: 1

Lazy staff

Date: 8 months ago

Review №61

Rating: 4

Date: 8 months ago

Review №62

Rating: 1

The onion rings were greasy and tasted the old oil.

Date: 8 months ago

Review №63

Rating: 1

This was the most frustrating experience of have ever had at any fast food restaurant. Ariel was not competent enough to understand my order after I repeated it several times. When I finally got to the window at drive thru she shot me the filthiest look. The last couple times have been a bad experience. I don t think I will be back for a long time. Not worth the frustration. I ll spend my money elsewhere.

Date: 8 months ago

Review №64

Rating: 1

Date: 9 months ago

Review №65

Rating: 5

Date: 9 months ago

Review №66

Rating: 1

Some of the worst sonic service i have seen. No acknowledgement at the drive through and it took them more than 10 minutes to make 1 slush. Not worth the wait. Haire new staff that actually wants to work and is competent enough to deliver accurate and timely service

Date: 9 months ago

Review №67

Rating: 5

Date: 9 months ago

Review №68

Rating: 4

Date: 9 months ago

Review №69

Rating: 5

Date: 10 months ago

Review №70

Rating: 5

They dont have a happy hour in the morning its usually a 99 cent in the morning from 7:00 to 9:00.

Date: 10 months ago

Review №71

Rating: 2

Date: 11 months ago

Review №72

Rating: 5

This location is a little hidden. Stopped here for a cherry limeade.

Date: 11 months ago

Review №73

Rating: 1

Today we thought we try the two for $7, foot longs and an order of onion rings. Well I ve been there before and they mess up my order or took two long but this was the worst. The meat in the hot dogs were raw and the onion ring were burnt on the outside and raw on the inside. A total waste of my money. My personal opinion is they need to get rid of the whole staff and start over. If I lived closer I would have gone back for a full refund. No worries not going back to this one again.

Date: 11 months ago

Review №74

Rating: 2

Service was incredibly slow. I saw my order just sitting on the counter while the employee took his sweet time chit chatting with customers and other employees and going back and forth for another customer.

Date: 11 months ago

Review №75

Rating: 4

Ordering more than 3 items is always a problem, you need to double check before driving away.

Date: 11 months ago

Review №76

Rating: 5

My food was hot & fresh. The line was not long this was a better experience then before when I visited this location. Keep up the great work!!

Date: 11 months ago

Review №77

Rating: 1

Been here 20 minutes. 2 broken stalls nobody answers at the drive thru. Looks like 1 person working. Daughter wants a slushy, so we wait... whoever owns this place needs to get their stuff together.

Date: 11 months ago

Review №78

Rating: 1

Waited about 10 minutes, the kid drops my food on the ground outside and then tries to serve it to me. If theyre trained that this is an acceptable practice, I think a call to the health department is warranted. Not to mention that had 5 employees and there was no other customers at the store. It still took over 15 minutes to get my food.

Date: a year ago

Review №79

Rating: 1

Honestly surprised this location is still open. Doesn t matter when you go or what you get the service is slow and will always forget something. By far the worst location in Sugarland.

Date: a year ago

Review №80

Rating: 1

After repeating #5 Chicken fried steak, sandwich only 3 times I got home with a half raw chicken sandwich that was uneatable. No place for a picture, but I will take one before I throw it away.

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 1

Need more staff took 30 minutes to take order...most cars were driving away

Date: a year ago

Review №83

Rating: 1

Horribel customer service; dont have enough staff

Date: a year ago

Review №84

Rating: 4

quick and easy service!!

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 4

Date: a year ago

Review №87

Rating: 2

Date: a year ago

Review №88

Rating: 2

Probably the worst sonic in houston

Date: a year ago

Review №89

Rating: 1

Horrible service. Definitely never going there again. Food

Date: a year ago

Review №90

Rating: 3

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 1

BEWARE spiders under red tables, power needed on whole building inside outside and restrooms, all the monitor machines are just about broken

Date: a year ago

Review №93

Rating: 1

Very slow service....corndogs were a little undercooked...and gummy

Date: a year ago

Review №94

Rating: 5

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 2

No cheese on my cheeseburger and the bun was dry. Made for a real sad and flavorless experience when I was craving a cheeseburger all day. Threw half of it away. Cherry limeade tastes like snow cone syrup. Threw 3/4 of that away. Tots are good, corn dogs are good.

Date: a year ago

Review №97

Rating: 1

I did, twice

Date: a year ago

Review №98

Rating: 1

I just ordered an ice tea and an ice cream cone. It took them 15 minutes to get it to me. The ice cream cone came out first and then the lady told me that they were out of chicken strips that I ordered. I told her I did not order chicken strips. I ordered a tea then she went to another car and apparently told them when she was passing by. I told her I need some napkins for my ice cream cone, then a guy came out and brought me a tea with no sweetener that was ordered no napkins and no receipt. It does not take 15 minutes to get a medium unsweet tea with two sweeteners and one ice cream cone. The service here is. I am a restaurant owner myself and sonics. Customer service has got to be the worst.

Date: a year ago

Review №99

Rating: 1

My mother and sister and I were just at this Sonic and we were given our drinks, but it was a little mix up. The guy who gave us the drinks give mine to my mother and my mother s to me. Honest mistake. When we called back in to the inside from the speaker at curbside and told them the mix up, the lady volunteered to come out and hear the situation face to face. After explaining the situation the lady gladly took our drinks and said she would re-do them. However, after a few minutes, another lady comes out with our same drinks we just sent in and tells us she s the manager with an attitude and says that there isn t anything wrong with our drinks and that they are right. She seemed as if she wanted a challenge to her seemly right analysis. So again, my mother explained the situation and the managers face fell into understanding, she then agreed she would re-do the drinks. When the drinks came out this time they were given in the correct order. As we left I drank about 4-5 gulps and the drink was gone. So was my mothers. They had filled the drinks with ice almost up to the brim, we never asked for that. It was seemly passive aggressive and mean. The attitude and the incompetence of this Sonic needs to be addressed. We weren t trying to get a refund. We were just trying to get the drinks we ordered and wanted. No need for sass or haughtiness, please, consider situations and act accordingly.

Date: a year ago

Review №100

Rating: 2

This is the second week that I have ordered from this location and received old lettuce. Besides the food being hot, the person inside seemed lost as to what I ordered when I ordered from the app so it would be ready when I get there. Still had to wait 10 minutes for my order. May not be ordering from here anytime soon.

Date: a year ago

Review №101

Rating: 5

The two young kings of Aboriginal Native descent are great at their job very professional and efficient while maintaining great quality food, fast delivery and customer service I highly recommend them to be rewarded for their representation of the company. They know me as The Righteous Native Aboriginal Man in the Maroon Durango.

Date: a year ago

Review №102

Rating: 5

Kiana the rest of the staff is amazing here. They have great attitudes and make me feel welcome and special. This is tough to come by in the fast food industry today.

Date: a year ago

Review №103

Rating: 4

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 3

Date: a year ago

Review №106

Rating: 1

This has got to be the absolute worst sonic in the world. Service is slow, and horrible. It s right by my neighborhood which is why I continued trying with this place. Three out of four times that I go the ice cream machine is broken, sometimes the wait is Over 20 minutes to receive your food. They don t have half of the items on the menu. Customer service is trash! I m not sure who does the hiring here but they should probably be fired themselves. And other people seem to know what s going on and there s usually only one person working. They don t even offer an apology after you ve waited for 20 minutes only to find out there is no ice cream. After they take forever they give you cold food

Date: a year ago

Review №107

Rating: 5

Always consistently good.

Date: a year ago

Review №108

Rating: 5

Wheelchair accessibility: Easy access Food

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

All good.

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 5

Best Sonic in the area

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 1

Im surprised its still like this. This review is from 2008. I asked for a veggie item and the b@$!$ put sausage as a joke! I was like 18 at the time but I would have burned the place down if this happened to me today

Date: 2 years ago

Review №116

Rating: 3

Date: 2 years ago

Review №117

Rating: 5

Very nice service!!

Date: 2 years ago

Review №118

Rating: 5

Date: 2 years ago

Review №119

Rating: 5

Yummy Sonics

Date: 2 years ago

Review №120

Rating: 2

Date: 2 years ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 1

Went thru drive thru during happy hour,never had the a bad experience at any sonic except this location,the girl in drive thru (name with held) kept yelling in the speaker and repeating my order wrong 6 times then tells me to drive up gives me a disgusting look and stands there talking to other coworker staring at me then opens the window and says something but I couldnt hear her due to rap music blasting in the background told her my order and the attitude never ended never again will I stop at this location

Date: 2 years ago

Review №123

Rating: 3

Date: 2 years ago

Review №124

Rating: 4

Date: 2 years ago

Review №125

Rating: 1

Not clean place and late response

Date: 2 years ago

Review №126

Rating: 5

Date: 2 years ago

Review №127

Rating: 1

Its hot, I am on a bike and wanted something cold to drink with a little shade. I pull up to a shaded stall to order and was told to ride through the drive thru because there were no hops. Are they short staffed? That would help if I didnt re-park to drink to only have a car pull up right after me in a stall order and a hop magically appeared and another car pulled up right after. Neither of them were told to go through the drive thru. Yeah biker.. scary. Im a 4 ft 10 female. Not scary at all. The only difference between them is they are bigger, in cars, and I different color then me. Wish I could have told them to keep it.

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 1

No hop service only drive thru and only person on duty very rude at window So just drove away and ate at Popeyes

Date: 2 years ago

Review №130

Rating: 1

Worst customer service! These employees act like if theyre doing the customer a favor. Note to employee, if you dont like your job, look for another one instead of making the restaurant loose money and customer!

Date: 2 years ago

Review №131

Rating: 5

The kids love the corn dogs!!!

Date: 2 years ago

Review №132

Rating: 1

Service is just not good. Sat at drive through for ten minutes before driving up and being told the system was down. No note or messaging that system was down. Just really bad experience. Chose not to order as the person at the window was obviously not in a mood to be bothered.

Date: 2 years ago

Review №133

Rating: 5

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

Date: 2 years ago

Review №136

Rating: 5

Date: 2 years ago

Review №137

Rating: 2

Waited 25 mins for drinks and whoever took our order didnt even tell us how much we owed.

Date: 2 years ago

Review №138

Rating: 3

Date: 2 years ago

Review №139

Rating: 5

As usual fast friendly service. Great food as well I will definitely be back!

Date: 2 years ago

Review №140

Rating: 1

Slow service!

Date: 2 years ago

Review №141

Rating: 1

Date: 2 years ago

Review №142

Rating: 5

Delicious an the cook took his time an it turned out to darn good

Date: 2 years ago

Review №143

Rating: 2

ordered two strawberry limeades and one cherry limeade on the app it said to be there at 4:13pm we left the house and got there at 4:13 we left our house at 4:06 to be there so about 7 minutes to make three drinks nope waited another 14 minutes and got our drinks at 4:27 turns out they made two strawberry limeades and one sprite not even what we ordered . and it took forever . a waste of time. thanks.

Date: 2 years ago

Review №144

Rating: 5

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 5

Excellent

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 5

Date: 2 years ago

Review №149

Rating: 1

I went to this sonic for a cherry limeade and a cup of ice and I thought ordering off the app would make everything easier well I couldn t be any wronger lol. It took 20 minutes to make a drink and a cup of ice and the place wasn t busy maybe they were just low on staff but, 20 minutes really.

Date: 2 years ago

Review №150

Rating: 1

Date: 2 years ago

Review №151

Rating: 4

Delicious slushy and Oreo blast was the best.

Date: 2 years ago

Review №152

Rating: 5

Date: 2 years ago

Review №153

Rating: 3

Love the shakes

Date: 2 years ago

Review №154

Rating: 1

Manager at this location call me a customer a liar about my meal clearly my wife and I heard the guy said yes and give me a different order. Then she started to argue about it and I paid for my food I was really nice until she called me a liar really if I could I will put a zero star

Date: 2 years ago

Review №155

Rating: 5

On this particular day I guess they are very short of help and only the drive thru was open. But the guy at the window was cool and still wasnt that long of a wait.

Date: 2 years ago

Review №156

Rating: 2

Card machine not working, which is understandable, but the amount of time it takes to get your food not worth it, certainly not for anything from Sonic

Date: 2 years ago

Review №157

Rating: 1

Date: 2 years ago

Review №158

Rating: 1

I do understand the food here is cheaper .... but persons here super rude !!!!!!! And disrespectful ... why they go to work if they dont like working or even deal with persons, a lady just insulted my husband because we ordered through the stall first then after 20 min they told us to go drive through because they didnt order anything and in the drive through microphone she had us wait long again and my husbamd asked why are they so umprofessional y rude !!! And she says f$^& youuu !!!

Date: 3 years ago

Review №159

Rating: 5

We have been visiting this Sonic for a while now and allways a positive experience .

Date: 3 years ago

Review №160

Rating: 5

Date: 3 years ago

Review №161

Rating: 1

So our experience was horrible, there was atotal of 3 customers us included and they still managed to take forever, not only did it take 12 minutes for a burger and cheese sticks they forgot the drink, when we were getting our food they asked us if we needed any sauce, i asked for some ranch one girl who i can only assume was the manager interjected and stopped the girl saying it was already in the bag and she shut the window, the sauce in the bag was marinara, the burger was also wrong, never coming here again

Date: 3 years ago

Review №162

Rating: 5

Date: 3 years ago

Review №163

Rating: 3

My wife and friends get drinks here often Though this time there was trouble ordering. Frustrating. Too often the case. Probably why I dont go more

Date: 3 years ago

Review №164

Rating: 4

Rough evening. Out of CO2 so no Soda. Online app didnt work. Order was wrong but I still love SONIC!

Date: 3 years ago

Review №165

Rating: 4

like happy hour 2-4:59p

Date: 3 years ago

Review №166

Rating: 1

Pulled in. Kiosk not working. No problem. We tried to pull around to another stall. But the drive through line is snarled with traffic and there is no way around...much less out of the parking lot. Went back out the one way entrance and pull into stall on far side. Out of order sign on the kiosk. Moved to another stall. Button worked. After a brief wait voice tells me that they are only serving drive-thru. Cue the irony...as we watch the carhop deliver to a vehicle parked in a stall since we had been there. We laughed...then we left.

Date: 3 years ago

Review №167

Rating: 4

Weve been going to this location since it opened and the reviews vary from day to day, week to week, and year to year vary widely. Changes in ownership, management, cooks and high employee turnover (common in food service) should make it harder to trust any one review. Long-time employees Gloria and Diego have been the best of the best when it comes to consistent top-notch customer service and order accuracy. Working full time in any service industry during a pandemic deserves our respect and admiration.

Date: 3 years ago

Review №168

Rating: 5

Extremely friendly faces and great drinks as well!

Date: 3 years ago

Review №169

Rating: 5

Stop by to try the cheesecake milkshake it was awesome

Date: 3 years ago

Review №170

Rating: 1

Terrible experience at Sonic today. They made me wait at the order box- so long that the car behind me asked if I had ordered yet. Service was rude. Then got to the window to pay and NO ONE had on a mask - these are the people making the food during a severe COVID outbreak for our area. Asked for the manager and was ignored. Then got my large drink with no ice. Won t be visiting this location again.

Date: 3 years ago

Review №171

Rating: 4

Very good burger

Date: 3 years ago

Review №172

Rating: 1

Worst sonic location around. It does not matter what time you go, the service is always sub par. This can be everything from long waits to closing early. I would recommend calling before driving over to make sure they are not closed . I have managed several sonic stores and the service and work ethic is appalling. I don t know if it is a corporate or franchise store but I would never allow the type of food and service this location provides. Management and SOP needs to be reworked. Then again, maybe I just held my stores to higher standards.

Date: 3 years ago

Review №173

Rating: 1

Waited over 30 minutes for 3 drinks. Would have left but I had already paid. Something was wrong with the slush machine and instead of informing customers they just let me wait. Pushed button to ask why it was taking so long and they tried to have me pay again! Will NEVER be coming back here.

Date: 3 years ago

Review №174

Rating: 4

Date: 3 years ago

Review №175

Rating: 1

Worst sonic ever and I see why I never go to this location SMH

Date: 3 years ago

Review №176

Rating: 5

Date: 3 years ago

Review №177

Rating: 4

Date: 3 years ago

Review №178

Rating: 4

Date: 3 years ago

Review №179

Rating: 5

Date: 3 years ago

Review №180

Rating: 5

Always great customer service. The staff here is fantastic and I give them 10s across the board.

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 5

Date: 3 years ago

Review №183

Rating: 1

Closed at 9:30 but guy offered me mints. Worse service known to river park

Date: 3 years ago

Review №184

Rating: 1

The few times I went there no one was at work Is this place open

Date: 3 years ago

Review №185

Rating: 2

Ive given this Sonic location a couple of chances and have been disappointed both times. Now look, I dont expect a fast-food chain to necessarily have their A-Team working on Sunday at 4:40pm, but Ive been to my share of Sonic Drive-Ins, and what Ive come to expect from my hundreds of Sonic experiences is the standard to which I hold them. This Sonic location is either understaffed or undertrained. They are always very slow at getting a line of cars through their Drive-Thru. Today I ordered a chili-cheese coney. When I finally got my food, I looked in the bag and noticed exactly zero napkins. Tell me, who in this universe doesnt need a dozen napkins when eating a chili-cheese coney?! I asked for napkins, she gave me two napkins, and then she asked is that enough? Obviously two napkins are not enough, and while I appreciate her asking, my social energy was already depleted from having asked for napkins, so I just said yes. Then after leaving, I pulled out the contents of the bag only to find that the plastic fork that comes with every coney at Sonic was INSIDE THE CONEY WRAPPER. So the plastic bag holding the fork had chili and cheese all over it. What a genius idea, putting ones utensils directly on the food to ensure maximum mess and need of napkins -- not to mention the gross-factor. Sonic holds a special place in my heart. I hope we can all find a way forward that will ensure continued business and a better experience for all. Come on, Sonic. Please do better. EDIT: A Second Visit: This was actually probably my 4th or 5th visit to this particular Sonic. It was on Mothers Day, May 9 2021. As I often am on Sunday afternoons, I was in severe need of any sort of pick-me-up. I stopped by this Sonic location, setting all my fears aside, allowing myself a glimmer of naïve optimism despite all the past trauma. I wanted nothing more than a medium cherry limeade. No food. So I pulled up to the drive-thru and waited. After a minute of total silence from the intercom, I said hello, hoping to wake up whatever napping employee might be on the other side. No response. So I pulled up to the window where I saw no one inside and lights off. No sign indicating a change of hours or a sudden emergency closure. No signs of life except for a strange man sitting at one of the tables outside. Let me just say that Sonic is lucky I wasnt a mother seeking a special Mothers Day meal from Sonic that day. And if I were a mother, and Sonic Drive-In were my child, I would be ... very disappointed in you.

Date: 3 years ago

Review №186

Rating: 1

Doesnt have Ice cream and only the drive thru is open

Date: 3 years ago

Review №187

Rating: 5

Date: 3 years ago

Review №188

Rating: 4

No waiting food is good it was hot I had a hot dog America, meal tater tots

Date: 3 years ago

Review №189

Rating: 4

Date: 3 years ago

Review №190

Rating: 1

Only sonic that scams you at happy hour check your receipt and compare it to other locations. They charge extra.

Date: 3 years ago

Review №191

Rating: 1

Drove up to the drive thru and was told they were closed. Drove up to the drive in stall and was told to go through the drive thru. A lady with dark hair was really rude when taking my order, we drove off and went to the location in Rosenberg. Best service in Texas!

Date: 3 years ago

Review №192

Rating: 5

Great job

Date: 3 years ago

Review №193

Rating: 2

Date: 3 years ago

Review №194

Rating: 4

Date: 3 years ago

Review №195

Rating: 5

Date: 3 years ago

Review №196

Rating: 5

This location must have made some good changes in staffing. In the past you were luck to get the correct order. On one visit I found that they left the meat off a burger. The orders are now correct and the staff members are friendly. Whatever they have done is working.

Date: 3 years ago

Review №197

Rating: 3

They got the order wrong, but pleasantly and quickly corrected it.

Date: 3 years ago

Review №198

Rating: 5

I drove by later in the evening. The staff was just as friendly and as helpful as if it were broad daylight. The food was delicious and brought out in a timely manner. When I asked for extra sauces, they definitely delivered. I am very happy with this location and would highly recommend it!

Date: 3 years ago

Review №199

Rating: 1

I literally waited 15 minutes for 2 cold for dogs and pretzel. The last few times have been subpart to say the least.

Date: 3 years ago

Review №200

Rating: 4

Date: 3 years ago