Starbucks

18802 University Boulevard University and, LJ Pkwy, Sugar Land, TX 77479, United States

Starbucks

About the Company

rating: 3.8

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.

Categories

  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe

Contact Information

Phone: +1 346-242-6788

Website: https://www.starbucks.com/store-locator/store/1024755

Address: 18802 University Boulevard University and, LJ Pkwy, Sugar Land, TX 77479, United States

Working hours
  • Sunday: 6 AM–7 PM
  • Monday: 5:30 AM–8 PM
  • Tuesday: 5:30 AM–8 PM
  • Wednesday: 5:30 AM–8 PM
  • Thursday: 5:30 AM–8 PM
  • Friday: 5:30 AM–8 PM
  • Saturday: 6 AM–8 PM

Photos

Reviews

Review №1

Rating: 5

Some of the best baristas work here esp Alex & Austin

Date: 2 weeks ago

Review №2

Rating: 5

Date: 3 weeks ago

Review №3

Rating: 4

My drinks are always ready and good

Date: a month ago

Review №4

Rating: 5

Date: a month ago

Review №5

Rating: 5

Date: 2 months ago

Review №6

Rating: 4

Date: 2 months ago

Review №7

Rating: 5

The best crew ever, so nice even got a double cup for us. I can t explain how nice they are. 5 stars

Date: 2 months ago

Review №8

Rating: 5

Date: 3 months ago

Review №9

Rating: 5

Date: 3 months ago

Review №10

Rating: 5

Love This Place, Drive Thru Guys Are Awesome Always Friendly And Upbeat.... Strawberry Acai Lemonade Those Are Very Addicting Yet So Gooooood, Love Them, Ill Be Back

Date: 3 months ago

Review №11

Rating: 1

Staff here are very rude and not polite at all, an employee yelled at everyone to where the line starts and she didn t want to say sorry when she was told to be talk to us properly.

Date: 4 months ago

Review №12

Rating: 1

Lady at the drive thru was very rude

Date: 4 months ago

Review №13

Rating: 5

Date: 4 months ago

Review №14

Rating: 5

Really nice comfortable place. It s easy to get to and the employees are very friendly. Will definitely return to this place. Food

Date: 5 months ago

Review №15

Rating: 5

Date: 5 months ago

Review №16

Rating: 5

Man I am appalled by some of these reviews. We are all human and people make mistakes, problem is that some of yall don t understand that all it takes is just politely asking one of these beautiful baristas to fix your drink. I ve been coming here consistently for 3 months now and have not had a bad experience yet. I won t name any names but most of the guys and ladies who work there are absolutely top tier, some of the ladies can be a little snippy sometimes but they are literally making hundreds of orders in a small work space ! GIVE THEM A BREAK, they all deserve raises in my opinion. I highly recommend coming here for your starbies fix. Those who want to hate can keep calm and carry on! Kid-friendliness: Large open outdoor space with seating, nice seating inside as well. Everyone is talking and having a good time, my kids love coming here , everyone is so nice

Date: 6 months ago

Review №17

Rating: 1

Got locked outside like some kind of animal.

Date: 6 months ago

Review №18

Rating: 1

Date: 6 months ago

Review №19

Rating: 5

Always satisfied

Date: 6 months ago

Review №20

Rating: 5

Date: 7 months ago

Review №21

Rating: 5

Date: 8 months ago

Review №22

Rating: 5

Very clean store. Staff is very helpful and super courteous. Chai Latte is fresh and great. Check @JDBooksForAll on Instagram for joining a good cause. Thank you.

Date: 8 months ago

Review №23

Rating: 5

I go running on weekend mornings, and once I showed up to starbucks as a kid with no money. I offered the guy hamster stickers but didnt get anything. Next time, I went with money, but the same blond guy said he thought what I did was really funny and gave me a free cake pop. Ever since then hes been treating me like a friend and being very friendly. Today, he even covered for my drink and upgraded it to a grande, and wrote hamster sticker as the name. He should get a big raise and a big promotion. Just a W guy.

Date: 8 months ago

Review №24

Rating: 5

Date: 8 months ago

Review №25

Rating: 1

Date: 8 months ago

Review №26

Rating: 1

This location is nearby for me and have never had a great experience ordering from here in the drive thru. Pay extra for sweet vanilla foam and there is no foam even added to the drink. Disappointed with the service.

Date: 9 months ago

Review №27

Rating: 1

Worst experience with the black lady this morning. She had zero customer service skills, came late to work and was rude to customers. Drink was good but we just could not stand with the nasty attitude of her at this location. Starbucks - you really need to re-train your employee.

Date: 9 months ago

Review №28

Rating: 5

Good

Date: 9 months ago

Review №29

Rating: 5

Date: 9 months ago

Review №30

Rating: 5

Date: 9 months ago

Review №31

Rating: 5

I ordered a coffee. Austin was the one who toke my order. Austin was outstanding costumer service and it wasnt toke long . Very professional, he was amazing. Recommend Austin . No confusion.

Date: 10 months ago

Review №32

Rating: 1

Date: 11 months ago

Review №33

Rating: 1

Date: 11 months ago

Review №34

Rating: 1

Such a Rip off. I ordered a tall hot matcha latte and what they gave me was half cup of latte and half foam. When I asked about it the person said thats how it is. This is my standard drink and I know it s not true. Half a cup?? Really and you say that s the standard?

Date: 11 months ago

Review №35

Rating: 4

Tables were dirty, unclean and sticky. Not a place to stay for a coffee. Just grab & go Food

Date: 11 months ago

Review №36

Rating: 5

My fav place to get coffee in the morning.

Date: 11 months ago

Review №37

Rating: 1

Just ordered from there.. got my order wrong then once I told my order. It was nasty. So I just got a refund. Never again

Date: a year ago

Review №38

Rating: 5

Date: a year ago

Review №39

Rating: 5

Date: a year ago

Review №40

Rating: 5

Date: a year ago

Review №41

Rating: 1

I detest chronic complainer, so it bring me no delight to give a one star review, but when it comes to my sweet wife, I make my disdain known! My wife has an awful allergy to both almond and milk products of any kind. Well thanks a million for ruining my evening with her after a long 12 hour shift today (evening of July 31)! She is now bloated and nauseous bcz you ppl cant hear or could care less about the needs of others. She is the most amazing chemo nurse, and I know, bcz I hear it from everyone! She actually takes care of patients unlike so many Ive worked with. Then she is repaid by you ppl! What goes around, comes around! You ppl are atrocious! (Looking at the other reviews, it is clear this location has issues.)

Date: a year ago

Review №42

Rating: 5

Date: a year ago

Review №43

Rating: 5

I love this location! Great service and great food!!

Date: a year ago

Review №44

Rating: 1

The attendant at the window in the afternoon today, March 20th was high as a kite. Get high, cool but high as kite? Mumbling an order? Dropping things? Couldn t get himself together enough to carry on a conversation much less take an order. Imagine this guy behind the wheel of a car.

Date: a year ago

Review №45

Rating: 5

I love this place, The tall worker tyler makes my day everytime i order a caramel crunch frappuccino, they re always the best. Kudos to him

Date: a year ago

Review №46

Rating: 5

My favorite weekend place.

Date: a year ago

Review №47

Rating: 5

That Austin guy is best and most cheerful guy every day.

Date: a year ago

Review №48

Rating: 1

This location doesnt make a mocha frappachino properly at all. We gave them numerous chances thinking it was a one time thing. Honestly, I cant believe nobody has mentioned it yet. We now go to the Starbucks on hwy 6. We have not gone back.

Date: a year ago

Review №49

Rating: 5

Friendly and professional service.

Date: a year ago

Review №50

Rating: 5

Date: a year ago

Review №51

Rating: 4

Date: a year ago

Review №52

Rating: 1

Unfortunately this morning my regular coffee was cold. Not exaggerating.. and the tip option was already added it was only $1 but who knows how many times this accident occurs..

Date: a year ago

Review №53

Rating: 5

A newer more modern Starbucks at one of the main intersections in the Riverstone subdivision. Hours are typical of a local Starbucks, my one complaint is the patio seems way too small however the inside is fairly good size. The drive-thru entrance is tricky to access from the back of the strip center. Vegetarian options: For those who choose not to have dairy they have plenty of alternate milk-based products. Parking: The drive-thru is difficult to use if you are doing a pickup order. Kid-friendliness: Been here with the kids before and havent had any issues with them frowning upon kids entering the establishment.

Date: a year ago

Review №54

Rating: 5

Date: a year ago

Review №55

Rating: 5

I had a rather pleasant experience with the drive-thru contrary to the reviews here. My macchiato is good along with my grilled cheese sandwich.

Date: a year ago

Review №56

Rating: 1

Staff here is unprofessional. I was at the counter waiting to order and the staff member closest to the order counter told another staffer, who was leaning on the opposite counter looking at her phone and totally ignoring everything else, to take my order. The coffee was good. This Starbucks is loud and noisy (staff banging things behind the counter) and the bathroom is disgusting and looks like it hasn t been cleaned lately. I will not be back.

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 5

Awesome layout...amazing place! They were out of pike place so were willing to give my coffee for free for waiting !

Date: a year ago

Review №59

Rating: 1

Double check your coffee size. Ordered ventis through the app and got two grandes. Charged for venti on both and didn t have time to wait for another. Please stop overcharging customers

Date: a year ago

Review №60

Rating: 1

Slow and bad

Date: a year ago

Review №61

Rating: 1

RUDE STAFF SLOW SERVICE WORST TASTING DRINKS EVER.

Date: a year ago

Review №62

Rating: 1

If I could I would have given 0 stars. I ordered white chocolate mocha got coffee with whipped cream and they gave me hot chocolate. This is not the first time that this happened!!! So disappointing!

Date: a year ago

Review №63

Rating: 1

Mobile order processing is terrible. Went there to pick up mobile order estimated to be ready, waited for over 15min, reminded them multiple times, and all people (over 5) came after me got their orders. I request this store to investigate why customers are intentionally left waiting and orders are not made in the order of time submitted.

Date: a year ago

Review №64

Rating: 4

Date: 2 years ago

Review №65

Rating: 5

Great birthday drink

Date: 2 years ago

Review №66

Rating: 5

Date: 2 years ago

Review №67

Rating: 1

Date: 2 years ago

Review №68

Rating: 5

Date: 2 years ago

Review №69

Rating: 5

Neighborhood Starbucks store..very neat and great customer service

Date: 2 years ago

Review №70

Rating: 5

Date: 2 years ago

Review №71

Rating: 5

Really nice location with a good amount of space and outdoor seating. The staff were kind and knew what they were doing while serving a busy dining space and drive through window.

Date: 2 years ago

Review №72

Rating: 5

Vegetarian options: Spinach, feta, & egg white wrap is really good. Also the Egg White & roasted pepper bites too. Parking: Parking lot is wide & lots of spaces.

Date: 2 years ago

Review №73

Rating: 1

I ordered white chocolate mocha frappe and there was two curly, nasty small hairs in it, I wouldn t recommend this location at all never ever go their again

Date: 2 years ago

Review №74

Rating: 5

I have given the location on Trammel it s last chance. 4 wrong drinks is MORE than enough. This location is simply PERFECTION! Great service, quick drive through and my drink is always top tier!! Always looks amazing and tastes better every time!

Date: 2 years ago

Review №75

Rating: 5

Date: 2 years ago

Review №76

Rating: 5

Date: 2 years ago

Review №77

Rating: 5

Great place to relax or get some work done. I actually interviewed some candidates here as well and had no issues.

Date: 2 years ago

Review №78

Rating: 3

Normal coffie dirty

Date: 2 years ago

Review №79

Rating: 3

Date: 2 years ago

Review №80

Rating: 4

The attention is very good. There was a good atmosphere in the place. Very fresh. The only thing I dont give 5 stars for is because the floor was a little dirty. As for the variety of drinks, all in the great Starbucks style. Green tea Frap... AND Cockie Crml Crunch Frap... plus a delicious chocolate Croissant.

Date: 2 years ago

Review №81

Rating: 1

Date: 2 years ago

Review №82

Rating: 5

Date: 2 years ago

Review №83

Rating: 1

Terrible service. Walked in to get a cup of black coffee, so just fill a cup. Waited and waited while I watched one person making drinks, one person at the drive up window and one texting somebody. Finally gave up and walked out

Date: 2 years ago

Review №84

Rating: 5

I love this location always great service

Date: 2 years ago

Review №85

Rating: 5

Date: 2 years ago

Review №86

Rating: 5

Date: 2 years ago

Review №87

Rating: 4

Nice location with in neighborhood with nice outdoor seating. And good staff. We love to bike to this place with kids.

Date: 2 years ago

Review №88

Rating: 5

Date: 2 years ago

Review №89

Rating: 4

Date: 2 years ago

Review №90

Rating: 4

Date: 2 years ago

Review №91

Rating: 5

Date: 2 years ago

Review №92

Rating: 5

Date: 2 years ago

Review №93

Rating: 1

I went to buy a coffee, the girl was sitting down and said to me, im on brake right now.. didn t even try to help.. not good starbucks!!!

Date: 2 years ago

Review №94

Rating: 5

Date: 2 years ago

Review №95

Rating: 2

Typically have to wait a while for your drink, usually pretty slow. For example, i just waited 30 min inside the store.

Date: 2 years ago

Review №96

Rating: 5

Date: 2 years ago

Review №97

Rating: 1

They close at 8 pm. Total let down.

Date: 2 years ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 5

Date: 2 years ago

Review №100

Rating: 1

This has to be the worst Starbucks I have ever been to globally. First and foremost the in store experience took a total of 28 minutes. When we first got to the store and got in line the person at the register asked us to wait and started handling mobile orders for food. 5 minutes later she asked us our order which was a venti iced coffee, Irish cream iced coffee, banana bread (room temperature) and 2 cake pops. The drinks took 10 minutes to make and the barista made the Irish cream one wrong not adding foam. Then we waited another 10 minutes and the food was not given to us. The person at the register just forgot and when I asked her where it was she said let me get it. There was no apology or anything for having us wait for that long to put three items in a bag. Now let s talk about efficiency. There was one person at the register, two at the drive through window, 2 at the bar and 1 making fraps or cold drinks. There should have been 1 person as a runner who was filling food orders and getting supplies. The mobile orders were queued up to over 15 drinks on the counter while the in-store and drive through customers were forced to wait. Somebody really needs to do a workflow optimization assessment of this store. Do not go here unless you want to experience no respect for your time and poorly made drinks. There are 3 others within a mile which will definitely be a superior customer experience.

Date: 2 years ago

Review №101

Rating: 1

Coffee is good but cashier needs to not ignore my phone in front of his face to be scanned and pretend he never saw it because he already charged my gift card. If youre oblivious at work, at least acknowledge it and give me my stupid overpriced drink points. Ill drive out of my way next time just to buy their drink at another Starbucks. Trains your staff better.

Date: 2 years ago

Review №102

Rating: 4

Date: 2 years ago

Review №103

Rating: 5

Date: 2 years ago

Review №104

Rating: 1

Everytime I go here they either dont have honey or syrup. Ordered a expresso Frappuccino, with sweetner syrup and they just put strong coffee with too much chocolate syrup. Tasted really bitter. Ordered a caramel crunch Frappuccino and it was full of whip cream in the bottom maybe three slumps on ice coffee and on top whip cream again.

Date: 2 years ago

Review №105

Rating: 5

Always fast and friendly service.

Date: 2 years ago

Review №106

Rating: 4

Date: 2 years ago

Review №107

Rating: 3

i come here daily- order my usual drink DAILY. and somehow its messed up too many times to count... i love starbucks and i love the employees here, i just wish my $8-$9 cup of daily coffee is made perfectly.

Date: 2 years ago

Review №108

Rating: 4

Pros: Very friendly and attentive staff. Very clean restaurant. They are pretty consistent with their drinks. Cons: Slower than most other Starbucks locations. Frequently have to change hours (open late, close early, not open at all).

Date: 2 years ago

Review №109

Rating: 5

Relatively less footfall so fast service and quieter drive thru

Date: 2 years ago

Review №110

Rating: 1

The SLOWEST drive thru I ve ever been too. And it s consistently slow, not a one time thing. If you have half an hour to kill, come to this location.

Date: 2 years ago

Review №111

Rating: 2

Where do I start. Food in display doesn t match. Server can use serious training. Asked for toasted bagel, got it barely warm after waiting for long time. Coffee didnt come with the food. Had to ask, they filled half the order. Then one cup came with the correct roast. Had to wait for the 2nd cup and it came with the wrong roast. You look at the counter and everyone look stressed, grouchy and behave that way. All of them, no exceptions. Want yo start morning the right way, this Starbucks is not the place.

Date: 2 years ago

Review №112

Rating: 4

Great service

Date: 3 years ago

Review №113

Rating: 5

Great staff, excellent service and has outdoor seating!

Date: 3 years ago

Review №114

Rating: 1

If I said they were slow it would be way too nice. Have been to slow Starbucks but this one is by far the slowest. I could have walked to the one in front in Kroger s several times already. This is ridiculous! Had to wait forever for several cars plus the one in front that was obviously complaining forever. By the time we got to window no one was there and no coffee ready yet! Better training is needed also. The young lady taking our order did not hear part of our order and her response was huh? . Had to repeat almost the whole order (2 drinks). All the other Starbucks are way more professional.

Date: 3 years ago

Review №115

Rating: 1

The girl working the drive through speaker at this time (mid-day Mon, sept 20), has no business being in the customer service industry. She comes across exceptionally rude in her approach with clients, and clients feel they have to compensate for her attitude by being overly polite so as not to trigger her to snap into something even worse. In addition to verbal rudeness, she almost threw the merchandise at my husband. Needless to say, the whole transaction was extremely unpleasant, and should be immediately addressed by Starbucks management. Thank you

Date: 3 years ago

Review №116

Rating: 4

Great flavors and neighborhood cafe

Date: 3 years ago

Review №117

Rating: 2

Customer service was good but the drinks were flavorless and one was made incorrectly. I ordered the strawberry and creme frap and the strawberry funnel cake frap with no coffee. They added coffee anyway. Also I ordered the birthday cake pop, the fox cake pop, the mini vanilla scone and all were mediocre and flavorless. This was my first time visiting this location and I probably wouldn t return.

Date: 3 years ago

Review №118

Rating: 5

Date: 3 years ago

Review №119

Rating: 1

superrr rude staff :( i m a barista at a nearby starbies and they re mean every time i go. they barely listen and when i tried getting my employee discount this girl always gives me trouble saying she can t do it even though she s an experienced barista and i know how the order screen works bc i have to give my fellow starbucks employees and myself the discount every time i work. overall, its mean and incompetent staff ruins the experience of being there even just for 5 mins.

Date: 3 years ago

Review №120

Rating: 5

Gentleman gifted me a bag of finely Turkish ground expresso because my grind wasnt fine enough for my machine because they arent allowed to grind already opened bags. THANK YOU!

Date: 3 years ago

Review №121

Rating: 5

Date: 3 years ago

Review №122

Rating: 1

The longest drive thru wait time! The service is waaaaay toooo slooooow! I was in the line for at least 15 mins just for a cuppa coffee and my kids were late to swim lesson opposite because of the wait time.

Date: 3 years ago

Review №123

Rating: 2

Stopped around 1p today. After paying I am asked what size did you want...I told her grande she say ooooo I already charged you for a venti. Ummm okay fine lets make sure to get the correct size and order before we charge the customer. Then when I get my green tea is not green tea its a matcha latte. Of course I happened to be running late I couldnt go back get it fixed. Just reminded me why I stopped going to starbucks. On a positive even though my carmel macchiato was to big so i couldnt finish it what I did drink was good.

Date: 3 years ago

Review №124

Rating: 5

Date: 3 years ago

Review №125

Rating: 5

Date: 3 years ago

Review №126

Rating: 5

Great experience as always here

Date: 3 years ago

Review №127

Rating: 5

Date: 3 years ago

Review №128

Rating: 3

Simple cafeteria, little variety in sweet baking products.

Date: 3 years ago

Review №129

Rating: 1

I was five cents short and she wouldn t make my drink it s sad because I always go to this location:(

Date: 3 years ago

Review №130

Rating: 2

No such thing as curbside delivery. 5 times in a row. Nothing changes. Undercooked egg bites as well.

Date: 3 years ago

Review №131

Rating: 5

Date: 3 years ago

Review №132

Rating: 5

Date: 3 years ago

Review №133

Rating: 4

Date: 3 years ago

Review №134

Rating: 5

Great service happy faces always

Date: 3 years ago

Review №135

Rating: 5

Date: 3 years ago

Review №136

Rating: 3

Unfortunately, they are still not allowing any indoor seating.

Date: 3 years ago

Review №137

Rating: 3

I asked for light ice and got a full cup of ice. Will only do no ice going forward since light ice is hard to understand.

Date: 3 years ago

Review №138

Rating: 5

Pistachio latte=yum!

Date: 3 years ago

Review №139

Rating: 5

Nice patio sitting area. Great service

Date: 3 years ago

Review №140

Rating: 5

Matcha tea!

Date: 3 years ago

Review №141

Rating: 3

Date: 3 years ago

Review №142

Rating: 4

The workers are really nice, really quick but sometimes they don t pay attention of the order.

Date: 3 years ago

Review №143

Rating: 5

Love this Starbucks! They are fast, efficient and very friendly!

Date: 3 years ago

Review №144

Rating: 5

Date: 3 years ago

Review №145

Rating: 5

Date: 3 years ago

Review №146

Rating: 4

Date: 3 years ago

Review №147

Rating: 1

Everytime I order, my latte tastes horrible. Ive called the manager and she offered to give me a credit but the next time I went, it was worst then the first time.

Date: 3 years ago

Review №148

Rating: 3

This locations drive through was excruciating slow for just hot chocolate

Date: 3 years ago

Review №149

Rating: 5

Date: 3 years ago

Review №150

Rating: 5

Date: 3 years ago

Review №151

Rating: 5

Date: 3 years ago

Review №152

Rating: 5

Love the breakfast and coffee!

Date: 3 years ago

Review №153

Rating: 4

Date: 3 years ago

Review №154

Rating: 3

Coffee tasted old.

Date: 3 years ago

Review №155

Rating: 4

Date: 3 years ago

Review №156

Rating: 5

Nice service!

Date: 3 years ago

Review №157

Rating: 5

The Best Starbucks service you will get.. very friendly and genuine people.. just because of their service my frequency has gone up.. Great Job!!

Date: 3 years ago

Review №158

Rating: 5

Date: 3 years ago

Review №159

Rating: 2

Please help them. They need help. It is literally every single time something is wrong with my drink.

Date: 3 years ago

Review №160

Rating: 5

Date: 3 years ago

Review №161

Rating: 3

Great location, but the slowest drive thru ever! Not just a one time thing, it is consistently super SLOW! Do not come to this location if you re in a hurry, set aside a solid half hour to wait in line.

Date: 3 years ago

Review №162

Rating: 2

The store is nice as well as the staff. But store doesn t keep same stuff the app states weird...

Date: 3 years ago

Review №163

Rating: 5

Date: 3 years ago

Review №164

Rating: 4

Date: 3 years ago

Review №165

Rating: 2

This Starbucks takes way too long I m always waiting in drive-through for over 15 min for a cup of coffee.

Date: 3 years ago

Review №166

Rating: 3

This drive thru is getting a little too annoying. Waited 22 minutes in line to get a wrong coffee. The lady ahead of me too had the wrong coffee which is why we all waited as much as we did. Get that mic fixed if you ll can t hear us clearly rather than goofing up the order.

Date: 3 years ago

Review №167

Rating: 5

Love the staff. They remember my name & always friendly.

Date: 3 years ago

Review №168

Rating: 5

Great local Starbucks

Date: 3 years ago

Review №169

Rating: 2

For the first time, Starbucks completely disappointed me today. The positive is that the long line moved quickly. The negative started at the speaker. The order taker was drab. Usually their nice voices make me feel cheery. I ordered a bacon and egg sandwich and a chai tea latte. I pay for my stuff. The guy at window was nice and friendly. Then I get to work and park my car and take a sip of my drink. It s just coffee and milk. No chai. Not good!! Then I get to my desk and open up my sandwich. It was dried out and pretty pathetic. Threw it away and tried to dr up my drink. So disappointed in my experience this morning.

Date: 3 years ago

Review №170

Rating: 5

Staff is cheery as at most Starbucks.

Date: 4 years ago

Review №171

Rating: 2

I come here every day. I walk six miles...this is my halfway spot. I probably spend $75 a week here. Maybe more. I would have given a score of five, except for one reason. Im not sure of her name, but the current manager is one of the grumpiest, snippiest, and most unprofessional people Ive seen. She snaps not only at the staff who are working very hard but at the customers. Talk about an ambiance killer. I understand that running a Starbucks is busy and requires leadership, but leadership doesn t have to be rude. On the days shes not here, things are so much more pleasant. I feel for the staff.

Date: 4 years ago

Review №172

Rating: 5

Date: 4 years ago

Review №173

Rating: 5

Date: 4 years ago

Review №174

Rating: 4

Date: 4 years ago

Review №175

Rating: 5

Date: 4 years ago

Review №176

Rating: 5

Excellent service.

Date: 4 years ago

Review №177

Rating: 2

Everything was fine just that the coffee was really bad, I ordered a nitro brew with sweet cream - but the coffee just came out like a cold coffee - missed the nitro part completely.

Date: 4 years ago

Review №178

Rating: 5

Great place for a treat

Date: 4 years ago

Review №179

Rating: 5

Staff always friendly

Date: 4 years ago

Review №180

Rating: 2

The drinks taste fine when I order them. However, drive through and getting my drink takes literally 25 minutes. After you order, they don t even start your drink until you go pay too. It takes 10 minutes to even order your drink because there s always a line of cars waiting. On top of that, they spend another 15 minutes to make your drink and half the time the drinks aren t even made right or the order is mixed up. Way too expensive for the amount I have to pay to get a drink.

Date: 4 years ago

Review №181

Rating: 4

Date: 4 years ago

Review №182

Rating: 4

This one was just like all the other ones.

Date: 4 years ago

Review №183

Rating: 4

Was good but did not purchase anything.

Date: 4 years ago

Review №184

Rating: 3

So slow here!

Date: 4 years ago

Review №185

Rating: 3

Date: 4 years ago

Review №186

Rating: 5

Very nice Ambiance! Great coffee!

Date: 4 years ago

Review №187

Rating: 1

This location no longer makes good coffee and has very poor customer service! If you want to pay $5 for a chance to get a cup of badly made coffee while receiving poor, horrible customer service... Then go to this location! Repeatedly; I ve placed online orders at this location and arrived only to find that my order was not prepared, they ve repeatedly made me coffee that wasn t as I ordered and, they often rush to prepare and serve coffee clumsily! Due to the convenience of the location, again... I placed an online order, 7 minutes later, I arrived, my coffee was not ready, the baristas were lounging, carrying conversations and I was totally ignored! After a couple of minutes of waiting I asked if anyone was at least in the process of making my coffee... One barista curtly pointed to another barista and said it was being made and walked away. The 2nd barista curtly asked what I ordered, I responded and she said she doesn t have my order, turned away and continued to ignore me. Completely irritated by the nonchalance and poor customer service I walked out! For how much we pay for Starbucks the very least they can do is make coffee properly, maintain at least a basic level of professionalism and decency! I am completely disappointed by this location s service... It used to be a good, efficient location to grab well made coffee on the go. BUT the current baristas they have are poorly trained, make bad coffee and give little to no good customer service to customers. If you value good coffee, good customer service and the quality of what you spend money on - Go to another location! There are 2 other locations not too far from here!

Date: 4 years ago

Review №188

Rating: 5

Coffee is always hot and delicious

Date: 4 years ago

Review №189

Rating: 5

Always good!

Date: 4 years ago

Review №190

Rating: 5

Date: 4 years ago

Review №191

Rating: 5

Quick service, friendly staff, plenty of outdoor and indoor seating.

Date: 4 years ago

Review №192

Rating: 5

Date: 4 years ago

Review №193

Rating: 5

Date: 4 years ago

Review №194

Rating: 5

Amazing service and friendly staff! #1 store manager

Date: 4 years ago

Review №195

Rating: 1

I don t enjoy paying extra for non dairy milk but I do because I m lactose intolerant. I ordered a coffee with coconut milk but I m fairly certain they put cow milk. In return I ve spent much of the day with the runs.

Date: 4 years ago

Review №196

Rating: 1

Dirty, slow service. The interior is the worst I ve seen among all Starbucks in US and outside

Date: 4 years ago

Review №197

Rating: 3

Date: 4 years ago

Review №198

Rating: 4

Date: 4 years ago

Review №199

Rating: 5

Date: 4 years ago

Review №200

Rating: 4

Needs more organization

Date: 4 years ago