Hurricane Harbor Splashtown

Review №1

Rating: 5

Date: 18 hours ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 5

Loved it pretty fun enjoyed my day

Date: 2 weeks ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 1

The last time I went, I put my childrens toys on the recliner, but someone took them away. When I contacted the staff, they only said I was responsible. This time I came on Sunday and it was closed.

Date: 2 weeks ago

Review №7

Rating: 1

Is this park open today? The website is not showing anything and when I call they do not connect me to an operator! They should be clear on their website and Google map about the last day of their operations

Date: 2 weeks ago

Review №8

Rating: 1

I am so disappointed in all my dealings with six flags parks and customer service this year. I purchased 6 tickets on line. I also got everyone a refillable cup for the day. I purchased a cabanna for 6 people, a ceiling fan and a small refrigerator. I paid 159.99 for the cabanba. When I get there I am told that my cabanna was only for 4 people and I would have to pay an extra 40 dollars for the 2 extra guests. I asked what I got for this 40 dollars and was told they would be allowed to go into the cabanna. When we were taken to the cabanna, it looked dirty, the top was off and had a trash bag over it and it was very small. (see photo) I argued that this was not the cabnna I had paid for. I was told that this was what was in the computer. I showed him my receipt for the $159. This was the same price on the price board for the larger cabanna for 6. I asked to speak to a manager and was told he was the manager and if I wanted anything better I would have to pay for an upgrade. Didnt bother calling customer service. I tried that earlier in the year. Told to leave a number and they would call me right back. Got an email about a month later saying they were sorry they missed my call. And if they decide to close their park for weather or any other reason you will not get a refund. You are supposed to get insurance in case this happens. Come on Six Flags, you should be better than this. I was there the first year your 1st park opened in Texas in 1961 and have enjoyed your parks over the years. But this was my last visit

Date: 2 weeks ago

Review №9

Rating: 4

The lines can be long but there are some fun water slides. Our kids love it and it s fun go adults. The cold water spout on the lazy river is a refreshingly nice touch. I kind of wish there were a few more

Date: 2 weeks ago

Review №10

Rating: 3

This my 2nd year getting a season pass! This I decided to add the food pass. Completely disappointed. The food handing of so of this food is horrible. I don t like how most of my food was cold every time I received it.

Date: 2 weeks ago

Review №11

Rating: 4

We have been going to this water park for 2 years now and I have always been satisfied with everything. But on the last day of the 2024 season, I had an embarrassing experience. I went to the locker room, locked the door inside the room, and could not open the door. I did not have my phone with me, I was very scared.. I used a trash can to stand on it and call my husband. Luckily, my husband was waiting for me next to me, and he just came up and I was able to open the door from the outside. Its good that everything turned out well. I really hope that by next season all the locks in the locker rooms will be repaired..

Date: 2 weeks ago

Review №12

Rating: 4

Date: 3 weeks ago

Review №13

Rating: 5

Date: 3 weeks ago

Review №14

Rating: 5

Date: 3 weeks ago

Review №15

Rating: 5

Date: 3 weeks ago

Review №16

Rating: 5

Nice park. Many rides were down, and its ONLY a water park.

Date: 3 weeks ago

Review №17

Rating: 3

1st time and it was very expensive, tickets, parking, chairs, and food was ridiculous and not sanitary. Slides kids had a blast although many of the slides were closed . For kids sake would possibly it again but look for some type of deal.

Date: 4 weeks ago

Review №18

Rating: 5

Love how cheap season passes are and how close something like this is to my family. Although it isnt very big, but theres no way you cannot have fun. They are open for Labor Day 2024, 11 am-6 pm.

Date: 4 weeks ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 1

A lot of slides closed. Place is falling apart

Date: a month ago

Review №23

Rating: 5

Date: a month ago

Review №24

Rating: 5

Really fun excelent

Date: a month ago

Review №25

Rating: 3

2 - Stars taken for rides always closed Been going to this place for 4 years now with my daughters schools. Its a nice getaway. I grab a cabana or loungers depending on the size of my party. Cabanas have options up to full service of having a fridge, safe, and a host to bring our food and drink orders. Loungers only have option of a host and locker. Depending on Cabana picked, you can host up to 12 people but not so comfortably. I would say maybe 8 comfortably. STAFF is undeniably SWEET, PROFESSIONAL, and quick to RESOLVE ISSUES. However. No tippy!! Which sucks because these kids are AWESOME at their jobs. Food is okay but could use improvement. !!!!HERES THE NEGATIVE PART!!!! Its a water park, and of course, we all come for the rides, but evidently, rides are not a priority There is ALWAYS at least 2 - 3 RIDES DOWN for the DAY. After a hurricane hit, the school called to see if the park would be open. GREED became a factor because the park was indeed open, several schools were present for field trips, and HALF THE PARK RIDES, POOLS, AND LAZY RIVER REMAINED CLOSED THE ENTIRE TIME!!!! NEEDLESS TO SAY, THE PARK ENDED UP CLOSING 2 HOURS AHEAD OF SCHEDULED CLOSING TIME WITH NO ACCOMMODATIONS FOR REGULAR PARK GOERS. Schools were given tickets back for kids, however; parents who accompanied the trip without chaperoning were NOT REFUNDED for TICKETS NOR CABANAS. I only was accommodated due to another mom being not so nice and fighting to get our tickets back since we live over 2 hours away. Makes no sense to refund the kid a ticket knowing the only way back is with the parents who just spent money on additional family tickets, food and cabanas at your establishment. GREEDY & INCONSIDERATE!!! My host made sure I was squared away and refunded. Staff is awesome!!!

Date: a month ago

Review №26

Rating: 5

Date: a month ago

Review №27

Rating: 2

Date: a month ago

Review №28

Rating: 5

Ouch, you don t want to be on the wrong side of fun if you go here no complaints at all. I had a thrilling experience and the people there were really nice with welcoming smiles.! it s just a very enjoyable environment with so much happiness and vibrant energy. You have to go to experience it yourself. Don t read reviews book your next trip to hurricane Harbor Six Flags.! it s gonna be a time to remember trust me

Date: a month ago

Review №29

Rating: 3

had lots of fun but every single worker was actually very disrespectful when it came to asking simple questions about food, drinks and tickets. most rides were closed which should be advertised if your spending over $100 for them lol . there are so many better waterparks in the houston area. this one just isn t worth it

Date: a month ago

Review №30

Rating: 3

Date: a month ago

Review №31

Rating: 2

Ridiculously high prices for a water park that has gone down in quality over the past 10 years. Parking was over $20...PARKING!!!

Date: a month ago

Review №32

Rating: 4

Date: a month ago

Review №33

Rating: 1

I thought I was going to spend a lovely day in the water park with my family, but it was the worse experience I ever had to pay for. 2 workers lied on us causing us to sit for the truth to come our which was seen on camera, but they would rather take my time an money. And at the end of it all enjoy the rest of the day that was ruined by lying park workers. Not another dime shall I spend with this unwelcoming place. First and last time for me.

Date: a month ago

Review №34

Rating: 5

Ewa Helm is the best Life Guard ever

Date: a month ago

Review №35

Rating: 1

Getting less and less time with the season passes. This year many rides were closed in May. Then the park closed in early August except weekends and now Sept 8th is the last weekend day to go. Its not really a season pass anymore.

Date: a month ago

Review №36

Rating: 5

Great water park, even a surf wave. Very little open.

Date: a month ago

Review №37

Rating: 1

This place is a scam. You ll pay $60 for tickets, then $25 for parking if they over booked your cabana (you ll lose out on your money) cause no one follows through on refunds. Lockers started at $15 dollars plus $8-$10 if you want a tube. Plus their entire staff consists of rude and unprofessional teenagers selling over priced carnival food with an attitude. FYI Schlitterbahn is the same price, doesn t charge for parking, you can bring your own food in and although the staff is still teenagers you can tell Schlitterbahn at least holds their employees accountable cause they were way more kind and courteous. Tubes are free to use also. I will NEVER be back and I ll be sure to deter anyone who ever thinks about coming here. Huge waste of money. Huge disappointment .

Date: a month ago

Review №38

Rating: 1

Date: a month ago

Review №39

Rating: 5

Date: a month ago

Review №40

Rating: 3

Water was not clean

Date: a month ago

Review №41

Rating: 5

Date: a month ago

Review №42

Rating: 1

be warned! Parking was 27 DOLLARS (no sign, they tell you at the gate). The small lockers were 14 DOLLARS. Oh, and if you want to RENT a tube, it s 8 or 10 dollars (there was no listed benefit of this). I cannot find this information on their website, and their phone number directs you to a chatbox that doesn t answer (I waited in the chat for 30+ minutes). Also, there is a lack of signs and unclear directions in the park, leading to many dead ends. It was fun, slide-wise, but for the cost, I d never go back. And 8 dollars for an ICEE!! I ve bought day passes to other parks that always have free parking and sometimes even include food. It s criminal to charge this much, and the customer service is abysmal.

Date: a month ago

Review №43

Rating: 1

The best rides were closed

Date: a month ago

Review №44

Rating: 1

Half the park not open, and they didn t let us know that at the gate. So all the rides my son was tall enough for, were closed. A lifeguard said we could do one even though he was 3inches too short but after we waited 30 minutes to get up there the lifeguard at the top said no even though the other said yes. So that was fun with a four year old. Trash floating everywhere. QR code for lockers doesn t work. Bad customer service

Date: a month ago

Review №45

Rating: 4

Native houstonian but my first time here. Gave me waterworld memories. Not all attractions open (the slide with drop into 10 Ft pool looked fun, and rope swing). You will enjoy The tall pines set a nice backdrop and also provide good shade.

Date: a month ago

Review №46

Rating: 1

Very dirty, very expensive and all games closed, not worth it at all

Date: a month ago

Review №47

Rating: 3

Fun for the kids. That s the most important thing. However, the customer service is by for the worst I ve experienced at a water park. These young adults they have working the stands and entryways have no respect for people spending their hard earned money. The price of things are high and if you can t simply deliver orders to cabana or resolve issues that your team created without being argumentative maybe the service field isn t for you. We ordered a Cabana and place a food a beverage order. We received the funnel cake but the drinks never arrived. We waited about 1.5hrs and when I approached the stand I was immediately met with attitude. It was only one young lady who was just simply trying to do her job and not escalate the issue. (Can t remember her name but she had locs). The customer ain t always right but when your team clearly created an issue teach them to actually resolve it instead of being argumentative.

Date: a month ago

Review №48

Rating: 1

This place is a joke. $30 for parking, half the park closed. Tried to justify their half off price for it which is still an expensive rip off. Expensive tubes. Expensive online processing fee. Price gouging galore.

Date: a month ago

Review №49

Rating: 1

Visited as a family of 4 from Ireland, rented a cabana, when we got up to the cabana we were told they had NO towels left, the park had just opened and they had NO towels!!? This place had been closed for a week, surely they would have prepped properly. Half the slides were closed, we wouldnt have bothered if we had known half the slides were closed. The place is so dirty, and the smell of the water smelt like wet dog! The toilets were disgusting. How people pay to go to this place I beyond me. I would NOT recommend this place to any family.

Date: a month ago

Review №50

Rating: 2

I have been a regular visitor for years, but this season has been a complete disappointment, and it will be the last time I purchase a seasonal pass. Half of the slides are randomly closed, forcing people to wait up to 30 minutes in the scorching heat for the few that are still open. To make matters worse, the lifeguards, who should be ensuring safety and efficiency, are more interested in chit-chatting in groups of 5-10 than actually serving the clients. Its incredibly frustrating to see them neglect their duties while guests suffer in the heat. The metal structures are deeply rusted, and some slides look like they are at the end of their lifespan, with no signs of any repairs or maintenance being done. Its a serious safety concern and shows a lack of care for the parks upkeep. The only way to somewhat enjoy the experience is to arrive at 11 AM sharp when the park opens, but even that is a stretch. My son, who usually loves coming here, asked to go home by 12:30 PM because of how bad the experience was. -------------------------------------------------------- As of July 2022 Good value for money, however some old equipment need repair/replacement and a lot of attractions are closed due to staff shortages.

Date: a month ago

Review №51

Rating: 1

We had an absolutely awful experience for our first time. This place is hot garbage! The day we came (8/17/24) they only had two slides and the wave pool open. The staff kept saying they were waiting on additional staff to arrive, but nothing else opened while we were there. We went to argue for a refund since our kids are between 42 -48 and could not ride the two rides that were open, but they refused and said the website stated that rides would not be open. This was FALSE! I checked the website again and asked them to show me, but they refused. The staff that was there was terrible and didn t care to do a good job or move at any speed what so ever. We are never coming back here, that s for sure!

Date: a month ago

Review №52

Rating: 1

Please don t come!!! Full priced admission and half the park is closed!! All personal can tell us THE ANGRY CROWD is they are working on staffing If you were short!! Close the park and don t take our money! Stole our money!!

Date: a month ago

Review №53

Rating: 1

We brought our family over here to celebrate a birthday. My son is just above the required height and wasnt allowed to go down the smaller slides and all of the slides he could ride were all closed. They dont have signage that states you have to be below a certain height and wait until your ready to ride to let you know you cant ride it. He waited inline just to be told he cant go down the slides. What a disappointment. The surf slide kept breaking and the wave area they dont allow people past 4ft. This place definitely needs updating. Dont pay extra for special accommodations they dont allow cuts which states this on their website. The price in person is way more then their website. The price for a group is way too much plus you pay almost $30 dollars in parking. This place is made for smaller kids. We will not be returning anytime soon thats for sure.

Date: a month ago

Review №54

Rating: 1

Date: a month ago

Review №55

Rating: 5

Date: a month ago

Review №56

Rating: 5

The park is very nice, well structured, and with different attractions, I prefer to go on Monday or Tuesday because it is less crowded, on weekends there are long lines. I have always had fun and I recommend it... I have always brought food and drinks in my backpack and they have never checked them, but if you hold them in your hand they will make you throw them away.

Date: a month ago

Review №57

Rating: 5

Great water rides. Very short lines. Definitely go during the weekdays. You can easily ride 8 times in one hour.

Date: a month ago

Review №58

Rating: 1

This Six flags water park is Not following his own policies. Even in the entry their Sign Stated Appropriate Swimwear Required. I have a picture.This Family park is turning to Adult Park Only. My little boy 7 years old asked why a lot women are showing all the butts? In your Guest Code of Conduct one policy stated Appropriate Swimwear Required This is Not right that a child has to have a grown woman butt on their face why he or she wait in line for a ride. I tryied to report this to your park personal but one employee stated nothing wrong and is allowed. All our Family buy Season tickets but if this Policy is Not enforce -Appropriate Swimwear and want to turn this place into Nudist Park instead a Family Park. Well Not longer buy Season tickets and take our Family to another water park that Respect Kids and Families. -Barley FAM

Date: a month ago

Review №59

Rating: 5

Date: a month ago

Review №60

Rating: 5

Date: a month ago

Review №61

Rating: 4

Date: a month ago

Review №62

Rating: 4

Date: a month ago

Review №63

Rating: 3

Not much was opened

Date: a month ago

Review №64

Rating: 1

Dont waste your money. We have had season passes the last several years and this summer Everytime we go half the part is closed because they dont have enough staff. This past weekend they didnt even have the lazy river open until almost noon and the wave pool was only opened up to the 3 foot mark. We will NOT waste our money every again on a season pass.

Date: a month ago

Review №65

Rating: 5

Beautiful place

Date: a month ago

Review №66

Rating: 5

Go during the week for ultra short lines to the water rides. My son and I rode in circles with the green double tube. This hurricane harbor location definitely has the shortest lines.

Date: a month ago

Review №67

Rating: 4

Date: a month ago

Review №68

Rating: 5

Date: a month ago

Review №69

Rating: 3

Great park, however, half of slides are not open :(

Date: a month ago

Review №70

Rating: 3

It s shame most of the rides were closed including rope swing, stingray racer, Texas free fall, brain drain,even the wave surfer.That in itself made the rest of the rides way more congested. Even the lazy river at one point was super crowded.

Date: a month ago

Review №71

Rating: 4

Date: a month ago

Review №72

Rating: 1

Only 2 slides open. But they have all the vendors open. This place is a shell of what it use to be. What a joke.

Date: a month ago

Review №73

Rating: 4

This water park is super good but the water in the pools could be cleaner and the service in the beach bars to buy drinks should improve since the waiting times do not make sense

Date: a month ago

Review №74

Rating: 3

Date: a month ago

Review №75

Rating: 2

it literally sucked half the rides were shut down, and the wait times were like 30 minutes minimum. we could only ride two slides before being exhausted from impatience and the heat. the stuff is also so overpriced dont waste ur money

Date: a month ago

Review №76

Rating: 2

went Today on July 10th paid 160 for 4. it was disappointing to say the least. many attractions closed including deep end of the wave pool. 1 hr. wait time at the tornado because 1 persoj was handling both slides up in the top deck. terrible choice. filled diapers in the locker room next to the surfing thing. the mens bathroom was flat out diagusting on the south end of the wave pool. the beer is 13 bucks which is borderline criminal. was told staff was short. overall 160 bucks wasted. we wont be coming again.

Date: a month ago

Review №77

Rating: 5

Date: a month ago

Review №78

Rating: 4

Many negative reviews however we found it to be better than expected. It is pricey for food so be prepared to pay way too much for a slice of pizza! The rides were pretty much all open and the lines were not too bad. It was a Friday so that would have helped. It is showing its age as well and could do with some maintenance.

Date: a month ago

Review №79

Rating: 4

No new rides to speak of get packed quick but still fun and a nice place to go to cool down food is very over priced so I suggest bringing food and having a picnic in the parking lot

Date: a month ago

Review №80

Rating: 4

Date: a month ago

Review №81

Rating: 5

Date: a month ago

Review №82

Rating: 3

It was good in general, but they were not my expectations. The food was extremely expensive and poorly prepared. They do not allow entry at all. Large lines for everything in general. And the most interesting thing is that they charge you for the rafts. I think they should not make the river very boring.

Date: a month ago

Review №83

Rating: 1

I m visiting my boyfriend for our one year anniversary. I flew down all the way from Ohio and was really looking forward to our trip to the water park with his family. I really love waterparks and was looking forward to this a lot! I was highly disappointed parking was $27 which was hefty enough, just to be parked in a parking lot that was smaller than most Walmart parking lots. We get to the gate to buy our tickets and it s $65??? That s unbelievable considering how small the waterpark actually is. In Ohio, I m near Kings Island where a full day pass would be around $45 for the amusement park AND waterpark!!!! That price difference is insane considering how much more Kings Island has to offer!! Half of the slides at Hurricane Harbor were closed too I was super disappointed because this was one thing I was looking forward to doing the most on our trip. If the prices weren t as hefty I wouldn t be complaining. But $65 just for half the slides to be down?? That s awful. I wouldn t come here again, not for that price. Kings Island almost always has all of their rides open, AND is cheaper. I wish I could get a full refund. Definitely would not come back, I ll save my money for kings island

Date: a month ago

Review №84

Rating: 4

Everything is very nice and very fun 100% recommended

Date: a month ago

Review №85

Rating: 4

Date: a month ago

Review №86

Rating: 5

Da Ron was so helpful and so kind great customer service give him a raise

Date: a month ago

Review №87

Rating: 1

Date: a month ago

Review №88

Rating: 3

Splashtown is not what it used to be. They charge way too much money and dont have enough rides. You can finish riding all the rides they have within a couple hours and then youre bored because you dont know what to do. They charge $27 for parking. Its an outrageous price for a place that does not have enough to keep you busy for the day. You spend more time waiting to ride a ride then being able to ride them most of the time.

Date: a month ago

Review №89

Rating: 2

The staff is extremely rude and clueless. We rented a cabana and our waiter was the only person that treated us with respect. Don t waste your money and go somewhere else. I will never go back.

Date: a month ago

Review №90

Rating: 5

Everyone in the family has the season pass and the glass of unlimited drinks, we try to come every week, our children have a lot of fun here, fortunately we have had a good time every day, of course there are things that can improve such as having more free areas with shade, ensuring you have iced drinks throughout the day and having more staff to serve you, you spend a lot of time waiting for a refill. The food and drinks are really expensive so they should definitely improve it.

Date: a month ago

Review №91

Rating: 5

Very good place for children

Date: a month ago

Review №92

Rating: 1

I would have enjoyed today with my kids we come here all the time usually theyre no problems but this one incident I told one of the security guards I was looking for my 10 year old son and she told me oh we dont look for children that age ??? Excuse Me ? No matter of you feel like he is too old or not it Shouldnt determine the safety or my child anything can and could have happened Im absolutely appalled by the way she handled the situation . My child ended up being hurt and he needed me . I could have been attended to him with help of finding him but instead it took way longer than called for she had a horrible attitude and when I asked her what was the reason she mumbled B!+ch because we dont and walked around on her phone I asked another guard what her name was I believe her name was grace she was white. The other guard actually helped me look around for my son and was very polite and respectful I didnt catch his name but he was tall and dark skinned thank you for him we need more guards like him at the park not that grace girl. She must be new. I have never experienced something so traumatic... I will not EVER be returning!!

Date: a month ago

Review №93

Rating: 2

Date: a month ago

Review №94

Rating: 4

Best place to take your kiddos to this water park during the summer time because there is a kiddy pool and even a lazy river but the only problem is that the price of the food like $20 just for a slice a pizza!? That s crazy! But this is just like a place where you can spend time with your family friends and kids

Date: a month ago

Review №95

Rating: 3

I visited Hurricane Harbor Splashtown on a busy Saturday, there was only one ride closed for maintenance (Big Spin). Everything else was open. Something I noticed was not all the rides opened with the park. 60% of rides opened an hour or two after the park opening which I found odd. The operations were very slow (especially on Vortex and Runaway Rapids) and the staff we lazy and didnt do their jobs as a ride operator. The park was also understaffed with an average of only one worker per tower which led to long lines. There is a waterslide for everyone! Kids, teens, adults, etc. I highly recommend riding the Tornado ride, as it has the best thrills and speed! I do not recommend riding the Vortex and Runaway Rapids, they are not as fun as they may look, the lines get too long, and the stairs burn your feet from the hot Texas sun! Overall, I think the Hurricane Harbor Splashtown is a great waterpark, but it needs some improvements on its operations.

Date: a month ago

Review №96

Rating: 1

My post has nothing to do with the slides but rather the rip off the food/drink concessions are and I will leave the rest of it out of this post as if you have been you already know. My family first time at Hurricane Harbour and just experienced the worst I have ever been treated in my life by the cashier. I paid $45 for the all day food/drink pass. Stood in line for 40 minutes before I got to the window. I ordered a pretzel and a lemonade the cashier scans my pass and tells me there are no pretzels so I said ok I will have the nachos then. She asks again to scan my pass so she did then tells me it s not valid like what are you taking about? She scans it agin and tells me I am only good for the nachos and not a drink . Again I asked what are you talking about I paid $45 for a supposed all day food/drink pass. She scans it again then asks me to stand off to the side where other people were waiting for their food. After 15 mins standing there waiting I watched 5 other people go through who ordered drinks as some had pretzels and nachos so I went up to counter and asked I see there is pretzels again so can I get my order pls. She says to me with an attitude and a smirk you can t order anything because your pass is invalid for 90mins between orders. I said you never gave me anything and this is the first time I have ever been here or even ever ordered anything and she says with that smirk nothing I can do about it. And tried to ignore me i wouldn t let it go as now been an hour since I stood in line. I asked is there someone else I can talk to so another guy comes over asks to scan my pass so he does and then he tells me my pass is invalid! I explained the run around I have been getting for past half hour and then he says can t give you anything as looks like you ordered and got food half hour ago! I said that was the cashier who kept asking to scan my pass 4 times over and over then told me to wait over here and i never actually received anything and he says again not getting anything until the 90 minutes is up! I tried my best to hold my temper but the level of stupidity was mind boggling so I got very heated as this escalated to the point where i refused I leave the window until I talk to their manager and get the food/drink i ordered and paid $45 for. Manager came and both attendants talked to her under their breath and made me sound like I am trying to pull some sort of scam by not waiting the 90 minutes between orders so she then tells me I have to wait between orders! I said are you fn kidding me write now your attended improperly scanned my pass a half a dozen times making it appear my pass is invalid! I had to get even louder and stand my ground until they gave me the food/drink I ordered which the manager eventually did. Never in my 57 years have I ever seen such poor customer service and been treated that way! What a terrible first experience here and probably the last thanks to that what a joke the whole all day food/drink pass is I got one pretzel and drink for $45 as this was all at 3pm and they close at 6 absolute rip off! Here is another tip for the owners want to rip your customers off even more and bank more cash train your staff to move faster than Flash from Zootopia!

Date: a month ago

Review №97

Rating: 1

Boring bad service and food water high as hell

Date: a month ago

Review №98

Rating: 4

Very cool place! Wish I lived closer so we could go more often.

Date: a month ago

Review №99

Rating: 4

Great water park. Lots of fun.

Date: 2 months ago

Review №100

Rating: 1

Date: 2 months ago

Review №101

Rating: 5

Lots of fun. Take it easy lol

Date: 2 months ago

Review №102

Rating: 5

Date: 2 months ago

Review №103

Rating: 5

Date: 2 months ago

Review №104

Rating: 5

very fun pools and slides for the whole family...

Date: 2 months ago

Review №105

Rating: 5

Date: 2 months ago

Review №106

Rating: 1

If I can get my money back for the season passes I would..it wasnt a good experience at all. Most of rides closed,concessions are unbelievably expensive. Its not very clean. 95% of the staff dont know whats going on and the other 5% try but unsure aswell. I wish I would have saved that $195

Date: 2 months ago

Review №107

Rating: 4

Date: 2 months ago

Review №108

Rating: 5

Date: 2 months ago

Review №109

Rating: 2

Date: 2 months ago

Review №110

Rating: 4

Date: 2 months ago

Review №111

Rating: 2

Park closed 3 hours early because there wasnt enough guests to profit.

Date: 2 months ago

Review №112

Rating: 5

Date: 2 months ago

Review №113

Rating: 5

Date: 2 months ago

Review №114

Rating: 5

I got passes for me n my husband this year and we love to go on sundays n just relax n just enjoy the day .The place is an awesome experience...

Date: 2 months ago

Review №115

Rating: 1

If there was an option for zero stars I would give it that. Six flags couldnt have the decency to inform is the park would be closed on Thursday 25th, 2024. They least they couldve done was not let tickets be available that day or emailed customers that the park would be closed. So unprofessional and disgusting. Not on good thing to say about this place. Save yourself the trouble and go somewhere else please. They will not refund us our tickets.

Date: 2 months ago

Review №116

Rating: 2

won t be returning. Out of all of the teenager staff that we encountered only one looked us in the eye, spoke with to us with a smile and helpfulness. She was working the dipping dots counter. The staff serving us food seemed to lack any motivation. Could hardly hear the girl at the register and had to ask her several times to repeat herself. She had a very smug look of irritation and impatience, though we were the only ones in line. Literally the only ones ordering food. On another instance, I was trying to get out of a large tube from a slide and was having trouble. (Bad knees) I kept struggling to get out of the tube and the teenager waiting at the bottom of the slide to feed the tubes back up just stood there staring at me. didn t offer help or anything. The main reason I was so disappointed was the prices on everything. No tubes for use in the lazy river because you had to rent them for $8 each! Never have I been to a waterpark where the lazy river did not have tubes for you to use. Parking was $27 by itself and a basket of burger and fries was $20! Then we also had to rent a locker for our stuff. It was just way too much money.

Date: 2 months ago

Review №117

Rating: 5

Date: 2 months ago

Review №118

Rating: 5

Good place to live with family

Date: 2 months ago

Review №119

Rating: 5

Date: 2 months ago

Review №120

Rating: 4

Date: 2 months ago

Review №121

Rating: 5

Date: 2 months ago

Review №122

Rating: 5

Love the park, but can yall confirm when yall are gonna open the rest of the rides? I visited last week and half the park was closed. UPDATE: Visited 07/20/24. All rides were open, had a great time with the family. It was a saturday so the park was packed, but we were able to ride most of the rides and the waiting lines were moderate. Also, it looks like their app is accurate and it tells you which rides they have open.

Date: 2 months ago

Review №123

Rating: 1

I purchased the whole family tickets and was enjoying myself at the park until my cousin jumped in a pool from the pool second stairs and security appeared out of nowhere 10 deep for 2kids 1 adult and was verbally assaulting minors because they didnt understand why they were in trouble for having fun mind you this was the first interaction with security ever if you plan on having fun at splashtown Dont they dont like when youre enjoying yourself!

Date: 2 months ago

Review №124

Rating: 1

If I could give this place 0 stars, I would! Upon arrival we were told half the rides were closed and only the kid attractions and wave pools were open. Cool, but why wasn t this disclaimer listed on the website? I could have made a decision not to come at all had I know the park wasn t fully functional. I asked the attendant would the $27 parking fee be reduced or waived since we wouldn t be getting the full experience. He said no. I went to guest relations to ask for a rain check or some type of credit. The kids posing as management told me there was nothing they could do. We also couldn t redeem our meal and to no surprise, the kids posing as managers were absolutely no help. I WILL NEVER COME HERE AGAIN. For a place that charges you to breathe, they are clueless and not accommodating at all. Update as of 7/23: they asked me to email them in the message they posted in response to this, I have YET to hear back. I really just want my money back so I can move on with my life. I wouldn t bring my pet turtle to this place.

Date: 2 months ago

Review №125

Rating: 5

The waterpark it self is great, many fun rides! The lifeguards tho some and most of them look like they truly hate their job and do not care whatsoever but then there are lifeguards like AJ who are genuinely the best.Their interactive, fun, funny and so much more. Definitely give AJ a promotion and tell him Pink top girl said he is an amazing lifeguard!

Date: 2 months ago

Review №126

Rating: 4

During the weekend the place is packed, the parking is full you have to drive far and park where there is no bitume. Other than that, its a lot of fun for adults and kids as well.

Date: 2 months ago

Review №127

Rating: 5

Always fun at the water park!

Date: 2 months ago

Review №128

Rating: 3

Took my family here for my son birthday. Place is not autism friendly that s suppose to be a place for all individuals with disabilities. We took our family to the kiddy side, there was no issue. The only issue that I have is that staff needs to be educated more on autism! The life guard girl kept blowing that whistle at my son after INTOLD HER HE IS AUTISTIC AND I WILL FET HIM AWAY FROM THE SLIDE. He was fascinated with the water coming from the slide. Her response to me was I KNOW. But yet she kept doing it! It s rude and it was very inappropriate. His dad was with him and we switched out to care for him. She made me mad enough we loaded up and left the park. Had she not been a kid herself I would have lost my marbles with her. Clearly everyone around knew he was autistic but she lacked education and in that moment was not TEACHABLE. She should not be on the kiddie sad with a bad attitude and in a pissy mood.

Date: 2 months ago

Review №129

Rating: 2

My daughter dropped her bracelet in the water waiting for the slide and the lifeguard picked it up and said maybe don t drop it so rude the prices is not necessary all the good rides out of order

Date: 2 months ago

Review №130

Rating: 1

Olivia that works in Six Below was very rude to my children when they came in to purchase ice cream. When you work in an environment with multiple people you have to have a pleasant attitude. Lady if you don t like your job please find another one!

Date: 2 months ago

Review №131

Rating: 5

Date: 2 months ago

Review №132

Rating: 1

2 meals season pass What it really means you pay 120 for 2 meals But they wont give you the 2 meals at the same time you have to wait 3 hrs to get the second meal So if your trying to save you will need to use the meal pass 8 times to get your profit back for 1 person Now if you have a child it will work for u

Date: 2 months ago

Review №133

Rating: 5

My children really enjoy this place!! Always a great time

Date: 2 months ago

Review №134

Rating: 4

Date: 2 months ago

Review №135

Rating: 5

Very fun, family moments

Date: 2 months ago

Review №136

Rating: 4

I havent been to any kind of theme park or water park in forever, so it was nice to get out and experience this with my son. It was so so for us as adults mainly because the upcharge for drinks and food is ridiculous! 16$ for a slice of pizza and bag of chips is outrageous! No that doesnt include either. We got a double meat burger and two pizzas and that was $60. After that I didnt wanna get anything else. The souvenir cups are so much smaller than they used to be and more expensive to get. The only reason I even went is for my son, he enjoyed the rides and play areas which are the main reasons for the 4 stars. The wave pool was sad! What waves, it barely even made ripples and only ran about 10-15 mins. Definitely not like the old splash town wave pool. Overall, it was a pretty mediocre experience for me as an adult, but kids should still have a great time there.

Date: 2 months ago

Review №137

Rating: 5

My child and I enjoyed it

Date: 2 months ago

Review №138

Rating: 2

Waste of time!! Pd 163.00 for 5 rides!! The attendant said yall posted details on the app instead of the website. Who the heck is going to download an app for a waterpark! Social Media would have been smart! Then had the nerve to say if it rains its no rainchecks yet I purchased the 14.00 security. I guess tht was a rip off too! A family tht have season passes even said theyve been 3x this yr and not 1 of the 3x they visited yall didnt have all the rides open!

Date: 2 months ago

Review №139

Rating: 1

Date: 2 months ago

Review №140

Rating: 1

Rides were closed. All that was open was the kiddie pool. They should have updated the Facebook page. That is what it is there for

Date: 2 months ago

Review №141

Rating: 1

I go to college in Missouri, and prepaid two day passes online two days before we arrived at Hurricane Harbor for a friend s birthday. I purchased tickets after Hurricane Beryl, because I assumed that surely, if there was damage, it would have been made known on the website. There was no warning of the hurricane damage, so I went ahead and bought tickets. We show up, and every single big ride, other than three, were shut down. As this was called the biggest water park in Houston, only having three rides open with no warning is absolutely unacceptable. I spoke with a lady at the guest services desk, I believe her name was Chatity or Chastity, and she was extremely rude and would not take the time to understand the situation and shut us down. Another guest asked this lady that if they decided to shut down the park for cleaning or maintenance, would they give refunds? She said they would not, and the individuals who paid would not receive any compensation. We received a phone number from the guest who was having a difficult time with her as well, and I stayed on hold for 45 minutes waiting to speak to management. They would not refund, or even compensate for a drink, meal, parking, or a locker. Management would not speak to me and would tell a young worker to tell me why they were saying, and when I asked if I could speak to management, they told me they were unavailable. I was also told that there was no point calling back to speak to management because they would not be willing to work with me in any way, regardless of driving from North Missouri to come here. The service was horrible, clearly showing that they do not care about their relationship with customers, and that they only care about the money. I ve worked at multiple SMALL businesses, and any time there was a misunderstanding, we did everything to mend the relationship. This service coming from a large corporation is insane and entirely unacceptable, as every single worker, except the 16-year old lifeguards, were rude. Chastity or Chatity was entirely unwilling to work with us, and I was extremely disappointed in the businesses management team. Completely unprofessional and will not be returning.

Date: 2 months ago

Review №142

Rating: 3

This place gets busy, staff seems stressed but I do understand it s been a hot summer, first thing the bartender says to us is I hope in rains super rude greet in my opinion (seeing as we are both bartenders Lol) asked for a peach margarita, said we don t have that, told him I could see the finest call peach behind him bc a girl wants what she wants I know you got it even though you sure don t. Boyfriend doesn t drink, 1 year sober, puts triple sec in his N.A. marg he had it & was alright but that s not the point all in all the kids here seem entitled & pretty rude, we prefer the one in Arlington for these reasons, still we live here & have season passes we upgraded so we ll still be back again, hopefully it s a better time. One could only hope for the best & better vibes next time. Also lot of the slides are closed, that s pretty lame, would be nice if y all could bring back the favorites like the 2 tall blue slides & the ones where the floor drops to the slide. Just saying been coming here 20+ years since a kid this place is becoming pretty run down.

Date: 2 months ago

Review №143

Rating: 4

I have gold pass and each time ive gone this summer ive had a blast But wish six flags would update their app on the attractions

Date: 2 months ago

Review №144

Rating: 1

I will never go back here. We went 6th bought tickets for 5 families. Total of 24 people. We got a cabana. To leave our items at. We waited about 30 min for a ride and when we were up next to go, they said they were pausing rides and exiting waters because of the weather. Waited about 30 more min, and they stated they were closing to exit the park. We asked about a rain check since we spent so much money. And some of our families came from out of town. They denied a refund or rain checks. Please save your money!!! Go to Splashway in Rosharon, TX. Its a little further away. But they give either refunds or rain checks for inclement weather since its beyond anyones control!!!!

Date: 2 months ago

Review №145

Rating: 1

After pre-paying to give the kids some fun after a week of hurricane headaches, we get there to be told by an attendant, who clearly hates her life, that half the rides were closed and they were not doing any rain checks. Honestly, I could have gotten over it but I was overwhelmed at the general misery exhibited by every single lifeguard and employee except for one - a nice young lady working at a bar. Otherwise, the place is overpriced and staffed by unhappy employees. Certainly won t take my family back!

Date: 2 months ago

Review №146

Rating: 1

If I could give 0 stars I would. Went for a birthday party. Bought tickets for my family online 2 tickets for 86 dollars. We get to the park and pay 26 dollars to park in a parking lot that has a total of about 20 cars in it. Once we get to the gate we are informed that more than half of the park is closed due to damage from the recent storms. The birthday party was already paid for and were not offered a discount or a refund for this either. Once inside, trying to make the best of the situation, every team member that we had interaction with has a very poor attitude and seemed miserable in their job. I went to both of the mens restrooms and neither had hand soap and only 1 sink working. We rented a cabana for the birthday party and it contained a mini fridge with nothing in it. When we asked the staff for some bottled water, they brought us 4 8oz bottles of water and stated that is all that comes with the cabana rental. 18 dollars for 1 slice of pizza! Is down right disrespectful. Places with this kind of business model will FAIL l, it is just a matter of time. This is the reason that we cannot have anything nice in Houston for its residents....... I will not be coming back

Date: 2 months ago

Review №147

Rating: 4

Is it open tomorrow?

Date: 2 months ago

Review №148

Rating: 4

Date: 2 months ago

Review №149

Rating: 4

Great for the money! We truly enjoyed our 4th of July 2024

Date: 2 months ago

Review №150

Rating: 4

Good, my family had a good time there. The only thing is that now everything is rented and no Tubes can be used in the river as we used before to relax more.

Date: 2 months ago

Review №151

Rating: 1

Me and my wife purchased five tickets for the water park at 11:30a.m.we arrived at the water park at about 12:50p.m to find out the park was closed today due to storm damage....is what the security guard said as my kids watched all the life guards walking to their cars...they was so heart broken and now we cant get a live person on the phone to try to get a refund were be leaving tomorrow...!?!<®©

Date: 2 months ago

Review №152

Rating: 5

Very nice Waterpark with lots of rides and attractions. Season passes are cheap compared to others.

Date: 2 months ago

Review №153

Rating: 4

Date: 2 months ago

Review №154

Rating: 5

Date: 2 months ago

Review №155

Rating: 1

It was an horrible experience. Some of water slides don t work so there is 1 hour line for each water slide. 40 minutes Line for ordering foods. And also foods are too expensive.

Date: 2 months ago

Review №156

Rating: 5

Short lines, friendly staff and happy kids!

Date: 2 months ago

Review №157

Rating: 4

Date: 2 months ago

Review №158

Rating: 5

Date: 2 months ago

Review №159

Rating: 1

There web cite is out of date

Date: 2 months ago

Review №160

Rating: 5

Date: 2 months ago

Review №161

Rating: 4

Date: 2 months ago

Review №162

Rating: 1

Kicked out these foos

Date: 2 months ago

Review №163

Rating: 4

Date: 2 months ago

Review №164

Rating: 5

Our kids love it! Great experience every time

Date: 2 months ago

Review №165

Rating: 5

Date: 2 months ago

Review №166

Rating: 1

Ok sooo my family traveled from Louisiana to come here it was 18 of is so you do the math on ticket prices. We also were charged $30 for parking to be told that the park was going to be closing rides due to rain. This was around 1:00 and we got there right at 11. It didn t even rain until about 4 but we had to get out of line and just sit around until the rain passed. We were told that the park wasn t closing it was temporary. we wasn t issued any refunds or rain checks. Then when we got there only like 3 slides were open, the park and bathrooms were filthy and they had just opened. Then they gave us wristbands to get back in if we left. We left to go eat next door at Wendy s and came back and the gates were locked. Total disappointment for 11 kids

Date: 2 months ago

Review №167

Rating: 1

Date: 2 months ago

Review №168

Rating: 5

Awesome selection of shoes. Great prices on food.

Date: 2 months ago

Review №169

Rating: 4

Date: 2 months ago

Review №170

Rating: 5

Date: 2 months ago

Review №171

Rating: 4

Date: 2 months ago

Review №172

Rating: 5

Date: 2 months ago

Review №173

Rating: 5

My experience at hurricane harbor splashtown was great. My son and i visited there for the 4th of July. It was very hectic and busy but the security staff still managed to help guide me through the park. I wasn t really sure about parking and Keyon helped and showed me the way. I enjoyed the fireworks show you guys put on for all of us it was amazing ! The park has a great atmosphere keep up the great work and great service !

Date: 2 months ago

Review №174

Rating: 3

Date: 2 months ago

Review №175

Rating: 2

Many of the attractions were closed down, the park closed at 6pm when its pretty much the hottest part of the day. They charge $27 just for parking then $40 per person for admission and you have to get a loan if you want to eat or heaven forbid a beer. Got there 3hrs before closing and still managed to drop $400 for 3 of us. Will never return

Date: 2 months ago

Review №176

Rating: 1

Extremely expensive. Even a 12 ounce water was $6.50. It was almost $65 per person, even after 3 pm. Not sure how families can afford this place. That said, the lifeguards were terrific. But $17.50 for a slice of cheese pizza?! Never again.

Date: 2 months ago

Review №177

Rating: 5

Date: 2 months ago

Review №178

Rating: 4

Date: 2 months ago

Review №179

Rating: 1

If you are coming from out of town, DO NOT WASTE YOUR TIME. This park is seriously run down. The employees lack any kind of common courtesy or knowledge. My all day refill cup was stolen, I was told by an employee not my problem. People cut in line everywhere, ride lines and food.. when I made the employee working said ride aware she shrugged and kept walking. No one cares here. Rides are run down, park is dirty. DO NOT RECOMMEND. Disgusting park.

Date: 2 months ago

Review №180

Rating: 4

Date: 2 months ago

Review №181

Rating: 5

We went to hurricane Harbor to watch the fireworks. There were tons of people there, but it was still a pleasant evening and the fireworks were great. The cost of all the food has gone up a lot. I m glad that we have the diamond elite passes that include Free food. Well worth it. All the employees that I interacted with were pleasant and professional. I am definitely coming back again.

Date: 2 months ago

Review №182

Rating: 5

Had an awesome time for the 4th of July. for those who dont know they had a fireworks display so next year make plans to see them cause I know I will next year lol take care.

Date: 2 months ago

Review №183

Rating: 2

The place is very nice and clean, the games are good, but the service is terrible from the staff, thats the 2 stars, my sister bought entrance tickets for 7 people, a cabin for 7, also refillable glasses for 7 and it turns out that when she arrived, All the cabins were occupied and there were no longer refillable glasses and the solution is that we will return another day to validate the purchase, imagine paying USD 450 and for them to come out with that nonsense and we come from Mexico, imagine the frustration, thats why dont buy in line it is better to arrive early and buy there

Date: 2 months ago

Review №184

Rating: 5

Date: 2 months ago

Review №185

Rating: 4

The service here was extremely great. LaJada security and Xavira, our server, made our family fun day here super special. Paying for parking and the prices are very prices. The park had some nice rides. We enjoyed our day together. To me, service is everything. Thank you, Xavira and LaJada for the wonderful service you gave us.

Date: 2 months ago

Review №186

Rating: 5

Date: 2 months ago

Review №187

Rating: 3

The rides were fun but I felt like it was a big money trap. We couldnt find free cold water anywhere. Got charged 9 dollars for a cup of ice water from the soda fountain. Theres no tubes in the lazy river, if you want one its 8 dollars. The smallest locker was 14 bucks. Parking is 27 dollars if you dont have a season pass. I wish we would have gotten season passes somewhere else. Unfortunately, they dont do refunds. The reason we do season passes over the summer is to have something to do each week on a budget.

Date: 2 months ago

Review №188

Rating: 5

Date: 2 months ago

Review №189

Rating: 3

Small and cheap admission, but they hit you 27 dollar parking and everything inside. Raft for lazy river will cost ya another 8. It was nice for a couple hours. dont eat there.

Date: 2 months ago

Review №190

Rating: 4

Probably one of the better and definitely one of the longer displays I have seen

Date: 2 months ago

Review №191

Rating: 5

Date: 2 months ago

Review №192

Rating: 3

The experience was good for the kids. It s just that I was charged a fee for possible damage to the cabana we rented but it has not been refunded so far. And when I asked they said they didn t know anything about that! Like how so?

Date: 2 months ago

Review №193

Rating: 4

Slides were a lot of fun. Had a great time cooling off in the lazy river and wave pool. Wouldve given a 5 star if the parking and food werent outrageously priced. $30 is a bit excessive to park.

Date: 2 months ago

Review №194

Rating: 5

Date: 2 months ago

Review №195

Rating: 1

Every second slide was closed last Thursday, even in the toddler area. The management tries to save as much money as they can by keeping the park significantly understaffed, which creates huge lines on the remaining slides. We will definitely not renew our passes next year.

Date: 2 months ago

Review №196

Rating: 4

Date: 2 months ago

Review №197

Rating: 3

This place can be a relief on a hot Texas day. It does get super packed in here on the weekends though. I would recommend getting there early for those who need close parking. You cannot bring outside food or drinks in. Food and drinks inside are expensive. Six flag price expensive. There are often times when rides are closed. If they are open the lines are super long. The wave pool and the lazy river are often packed to the maximum. If you dont like being shoulder to shoulder with someone then this is not for you. I also often wonder how clean the water is. Looks questionable at times. The staff are not the friendliest and I felt I was inconveniencing them by asking a simple question.

Date: 2 months ago

Review №198

Rating: 5

Date: 2 months ago

Review №199

Rating: 5

Date: 2 months ago

Review №200

Rating: 5

Date: 3 months ago