Wendy's

Review №1

Rating: 5

I met young flac the rapper at this Wendys location he was a employee this day wow what a cool guy .

Date: 2 days ago

Review №2

Rating: 1

Came here at night and got the worst customer service I ve ever had. No thank you, no please, just all rude, snarky and sarcastic answers from the moment I pulled in the drive-thru.

Date: 4 days ago

Review №3

Rating: 1

I have been to this wendys on 4 seperate occasions over the past year, for the express purpose of getting a chocolate frosty. At each of those times they have not had it available because the machine was broken or they were only making vanilla or seasonal frosties. Furthermore they are rude about it when you try to order one , like theyre tired of people asking for it, as if its my fault the machine is broken. Either fix the machine or find it within yourself to realize NO ONE WANTS A VANILLA FROSTY.

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 5

Perfect service and very super friendly employees

Date: a month ago

Review №6

Rating: 1

literally the worst experience at a chain restaurant. we ordered ubereats and got two 10 piece meals and they only give us our fries. like how do you forget both chicken? pissed cause now we had to go and get our chicken which defeats the purpose of ubering and they knew they messed up and didnt even care. then we get home and they give us the regular nuggets instead of spicy AND gave us the wrong sauces. Like how hard is it to read a ticket and get the right stuff?

Date: a month ago

Review №7

Rating: 4

Decent fast food. Better than other Wendy s I ve tried. However, for the amount of visitors, the restaurant was quite understaffed, which lead to longer wait time and relatively unfriendly staff

Date: a month ago

Review №8

Rating: 1

Absolutely ridiculous. I place my order and I click the button that says go ahead and make order 15 minutes later I pull up and I walk in and my food still isn t done and they just start on it as soon as I walk in? And that would be fine if they wanted to wait till people are there to make an order if this other guy didn t pull up for his online order and it was already ready? Make it make sense????! Oh and when I finally got my food after almost 20 minutes my food was cold and I was missing an order of nuggets?????????

Date: a month ago

Review №9

Rating: 5

Date: a month ago

Review №10

Rating: 2

I was wondering why this Wendy s had such poor reviews, but had a craving and decided to try. Pulled up ; Welcome to Wendy s we have NO ice, and NO nuggets ok! Welllll that answers my question

Date: a month ago

Review №11

Rating: 4

i no longer get turned away from the drive--thru when i come here at night, service has improved significantly

Date: 2 months ago

Review №12

Rating: 3

It to dry for me and small

Date: 2 months ago

Review №13

Rating: 4

Date: 2 months ago

Review №14

Rating: 5

Goid bigey bag

Date: 2 months ago

Review №15

Rating: 5

Exactly what youd expect, including the fast drive-thru

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 1

Pulled up to drive thru behind a car, sat there almost 10 minutes, NOTHING!!! finally drove away. This is typical for just about every Wendys Ive ever been to. Exactly why I never go back!!!

Date: 2 months ago

Review №18

Rating: 3

I was told no Ranch dressing was available and my food was cold . I used to like Wendys Fries , but they are not the same , they taste like cooking oil. I dont know is Wendys changed their oil to save cost but it does not make a better product. I also suggest they make their FAMOUS Chili w NO BEANS as an option..

Date: 3 months ago

Review №19

Rating: 4

Definitely not one of the better Wendys Ive been too

Date: 3 months ago

Review №20

Rating: 1

Worst fast food Ive ever had, burger cold said no mustard Im allergic they gave me lots of mustard, sandwich was awful, they replaced it with even more mustard?? Third sandwich was old & cold fries were room temperature and sucked chicken nuggets were hard cold and tasted gross and they didnt have soda?? Lady on register doesnt speak English it was hard to communicate.. dont eat here Im afraid of getting sick.. wendys should close this dump down!! The floors are so dirty and sticky the bottom of your shoes stick.. the bord of health needs to get involved!!

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 2

This place rips you off for the highest price. I ordered a Baconator. The meat looked days old and for something with that name, I expect more than 3 pieces of 2-inch long bacon slices. The girl at the drive through didnt even look at me while handing me my receipt. I guess I wont be eating at Wendys in this area. Between San Marcos and Kyle, neither of them are worth it.

Date: 3 months ago

Review №23

Rating: 5

Date: 4 months ago

Review №24

Rating: 5

Staff is AWESOME! Great interactions. Food is fresh and tasty

Date: 4 months ago

Review №25

Rating: 5

Date: 4 months ago

Review №26

Rating: 1

This is the worst Wendys location I have ever been to and in its entirety makes me not want Wendys ever, the staff always forgets an item or gets it wrong, they are constantly out of things they shouldnt be.

Date: 4 months ago

Review №27

Rating: 1

I want to start off by saying this is by far the rudest fast food place Ive ever been to and I travel alot. The manager on 5/12/2024 @3:32 p.m. taking the orders through the drive thru was extremely rude and should not work serving customers. She has no customer service skills. She didnt know how to communicate and she refused to help me with and order of cheese. She stated that at this location they dont sell the cheese cup and I told her they always have. They charge almost a dollar extra and told her to charge me for cheese but she refused. I explained to her they always have sold me cheese on the side for my fries she said No! This is unacceptable and Ill be reaching out to corporate they should not have people especially a manager working serving clients. Its the issue at hand here that she was extremely rude to me and my daughter.

Date: 4 months ago

Review №28

Rating: 4

Date: 4 months ago

Review №29

Rating: 2

Date: 5 months ago

Review №30

Rating: 5

this Wendy s NEVERRRR misses. The employees are so kind and fast at all hours of the day. The food is always so good and tastes rly fresh imo. There are rly good offers and rewards if u get the app, i save a LOT of money. There are never long drive thru lines, and the drive thru always moves pretty fast. The also have the coke freestyle machine so they have a lot more drink options than most places. I like to park and eat in the parking lot but it can be kinda creepy cuz it s in a not-so-nice spot

Date: 5 months ago

Review №31

Rating: 5

Wheelchair accessibility: Definitely wheelchair friendly. So was the bathroom. Parking was also wheelchair friendly Food

Date: 5 months ago

Review №32

Rating: 1

Worst wendys Ive ever been to. The people there get offended if they actually have to work and do their job. Very snappy and rude every single time Ive gone. Not to mention all my food was cold. They served it cold. Had to change something with my order and the girl looked at me like i had just insulted her entire lineage. Like damn dude. If youre gonna act like that, QUITTT.

Date: 5 months ago

Review №33

Rating: 1

If you want to wait for no reason in a line go here. They do not take another order until the first person has fully moved through due to times and you wait forever because they are so slow. So if you have time to wait go here

Date: 5 months ago

Review №34

Rating: 1

Stephanie at Wendys needs a crash course in customer service. She couldnt even get my order right, then had the audacity to argue with me about it. And dont get me started on her attitude - zero respect for customers. Plus, chatting away in Spanish like I didn t understand. Rude and unprofessional.

Date: 5 months ago

Review №35

Rating: 4

really was looking forward to getting their orange frosty but their machine was broken

Date: 5 months ago

Review №36

Rating: 5

Date: 6 months ago

Review №37

Rating: 4

Date: 6 months ago

Review №38

Rating: 5

Date: 6 months ago

Review №39

Rating: 5

Date: 6 months ago

Review №40

Rating: 4

Seemed understaffed as the employee taking orders at the register and ringing up customers was also manning the fries and helping a bit in back. It was not busy when I arrived at12:05. The inside was clean and cozy with tables having a partition so you had some privacy during your meal. I liked the set up. Drink variety was better than most with a machine, see photo, with numerous different options. Ordered a triple meat with cheese and no bun. Came with fries and a drink. The fries were very good, fresh hot and crispy. I would give them 5 out of 5. My meat Patties were not hot, kind of slightly above room temperature. Not sure if they premade them? Not hot but had a good flavor. I would rate 4/5. Total was $13.75. I have been disappointed at Wendys before but I would rate this one 4.5. I need to try them again and get the baconator next time.

Date: 6 months ago

Review №41

Rating: 4

I love this location, its well managed and the food is always good. However I am deducting a star because I *frequently* order takeout and pay the upgrade to make my side a Baked Potato. When they are out they *almost always* just give me nothing with my order, when it would be easy to at least make a substitution. Bacon Cheese Fries instead of Bacon Cheese Baked Potato would be just fine. I know stuff runs out and potatoes take a long time to cook and dont hold for very long, but at least put some regular fries in the bag. They would come with the combo if I didnt pay $1 for a potato, so its weird not to include them. I wouldnt mention it all if it happened seldom, but its more than half of the time I order.

Date: 6 months ago

Review №42

Rating: 1

Placed order on the app. Drive thru speaker told me they couldn t find my order and to pull up. I gave them the order name and they told me they didn t have it. Without offering a solution or help, they took the order of the person behind me and ignored me. After confirming it was the correct store address I was still not offered any solution, I would have happily just replaced my order. Cashier was clearly annoyed with my situation and I left without placing another order. Can t get a worse customer experience

Date: 7 months ago

Review №43

Rating: 1

I went to the Wendy s 2/27/24 at 12:32 pm and The girl at the drive thru with Brunette hair was beyond rude!! Her attitude was so ugly and I loved the use of vulgar language when the machine wasn t working for her. I mean, I am not a saint but I know not to use curse words in front of customers. I would love to give a name but I wasn t given a receipt nor given the total. I m not even sure how much I paid. I would have liked to order more but her quick to pull forward after every sentence, I just couldn t. After our transaction when I said thank you I got the window slammed in my face. Yeah this place was real great. Definitely will NOT be back

Date: 7 months ago

Review №44

Rating: 1

Closed the store 1.5 hours early. Left the sign on and just ignored all the people lining up. Will never go back and will convince anyone to avoid this place. Hope they go out of business soon. Bad food, bad customer service, bad cleanliness, now more expensive.

Date: 7 months ago

Review №45

Rating: 5

Stopped for a breakfast deal. Guy at the window was very friendly and my order was quick and correct.

Date: 7 months ago

Review №46

Rating: 1

Dont go here!!!! The drive thru cashier on Saturday Feb 10th around 6pm stole our debit card info and charged over $600 worth of stuff at random stores! This has also happened to others at this location. Beware this sketchy place

Date: 7 months ago

Review №47

Rating: 3

Date: 7 months ago

Review №48

Rating: 5

Date: 7 months ago

Review №49

Rating: 1

Just terrible

Date: 8 months ago

Review №50

Rating: 5

Date: 8 months ago

Review №51

Rating: 5

Ok

Date: 8 months ago

Review №52

Rating: 5

Really clean fresh food and very kind employees especially Lisbeth she is so kind Vegetarian options: Best vegetable menus Dietary restrictions: Really good Parking: Really clean and a lot of space Kid-friendliness: Sooii kind employees just I recommend this deserves 100000000 stars Wheelchair accessibility: Really good

Date: 8 months ago

Review №53

Rating: 1

My coworkers had the worst experience with this Wendys. They yelled at them in the drive threw after hearing they had a coupon, both employees had brunette hair; one had a osu sweat shirt. They slammed the cashier window in their faces and give the wrong frosty and lied about it being the right flavor. It was overall just horrible customer service. Neither one of my employees said anything to them further... Just so they wouldnt get anything else wrong.

Date: 8 months ago

Review №54

Rating: 5

The same old knowledge

Date: 8 months ago

Review №55

Rating: 1

Ordered ahead in the app. At the window they said to pull ahead and wait and the food would be right out. Waited over 20 minutes before going in to ask where the order was. Turns out it was sitting on the counter. Two cars came and went after us and no one was in the lobby so it s clear we were just forgotten about. They tried to give us the food that had been sitting there but we demanded they remake it fresh. The manager initially refused but ended up remaking it. Will never return to this location.

Date: 8 months ago

Review №56

Rating: 4

We were the only customers. The staff was great. I like their small cheeseburger .

Date: 9 months ago

Review №57

Rating: 3

Date: 9 months ago

Review №58

Rating: 1

Worse burger Ive had in a long time. Quality goes down as the prices go up. Twelve dollars for a small tasteless burger and fries were not fresh. Never again...

Date: 9 months ago

Review №59

Rating: 1

60 USD = 5 baconator

Date: 9 months ago

Review №60

Rating: 1

They forgot my burger .

Date: 9 months ago

Review №61

Rating: 4

Date: 9 months ago

Review №62

Rating: 2

They said they were only serving chicken nuggets and fries late at night and Im not sure if the grill was down or they just couldnt handle any more than that but it was very disappointing.

Date: 10 months ago

Review №63

Rating: 1

Shamefully bad customer service. This location used to be very consistent many years ago. Unfortunately, it has nose dived.

Date: 10 months ago

Review №64

Rating: 1

Date: 10 months ago

Review №65

Rating: 5

Way better than the outlet mall location

Date: 10 months ago

Review №66

Rating: 2

ate a cheeseburger and thought i had covid it was so bland, tasteless and cold. Reminded me of why i do t eat here

Date: 10 months ago

Review №67

Rating: 3

Date: 11 months ago

Review №68

Rating: 5

Date: 11 months ago

Review №69

Rating: 5

Thank you everyone rob 34

Date: 11 months ago

Review №70

Rating: 1

The workers are completely incompetent

Date: 11 months ago

Review №71

Rating: 1

I am never going to this Wendys ever again. Pull up to the drive-thru not another vehicle at the restaurant at all.. hold on a second from the cashier okay.. wait a minute for her to play with her cell phone I can only assume.. what do you want food I guess.. get to the window she hands me the coke.. no ice what theres no ice.. we aint got no ice okay. Food was cold theyre at least three people working.. the New Black manager was kicking butt.. every time you put a lazy Mexican as the cashier or manager guess what you get lazy customer not even customer service trash food oh we dont know how to work the ice machine and the food is trash its cold how many times I have to say its cold trash Wendys pay your people decent youre charging $12 for not even $3 of food and labor. TRASH. AND NO ITS FACTUAL NOT RACIST TO CALL SOMEBODY A LAZY MEXICAN IF THEY ARE LAZY AND MEXICAN

Date: 11 months ago

Review №72

Rating: 1

Fries were cold. Hamburger was cold also and cheese wasnt melted. They gave us different fries. Coke machine not working. Tea was rancide. Eating area unclean. Rest room was nasty. Worst Wendys I have ever been to

Date: 11 months ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 1

Terrible service, people serve in a very bad mood

Date: a year ago

Review №75

Rating: 2

Date: a year ago

Review №76

Rating: 1

I dont often, if ever, leave bad reviews. However, it appeared no one at this location knew what they were doing (limited to my interaction with the cashier and one who appeared to be a manager). The store was clean though. Based on other reviews, Im guessing it was clean because people are avoiding the place. I dont blame the employees, it just seems they need training. Employees should remember to review orders before charging customers (especially because they dont seem to know how to correct an order). If a to-go order has more than two drinks, its worth offering a drink holder. If you see customers waiting in line, dont just stare at them confused while literally not doing anything else. Theyd like to order.

Date: a year ago

Review №77

Rating: 3

The customer service by Daisy was horrible, she couldn t multi task and forgot that I was there for an order. However Joe came and made up for it. He intervened by being very nice and apologizing for overlooking my order as well as quickly resolving it. I d say he s the only person at night with great social skills and leadership.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 1

Don t waste your time getting off and trying to order, We walked in and stood at the front counter for a good 10 minutes and no one could even acknowledge us, the workers in the back were just flirting, and goofing off,they all acted like they didn t see us. Please don t waste your time.

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 1

Worst wendys Ive ever been to. It sucks that this is the only wendys near my house, because I love wendys. But I have literally never once had a good experience here. From the EXTREMELY LONG wait, to the WORST customer service, out of probably ANY fast food joint Ive ever been to. And thats no exaggeration. Ive been to locations where the staff didnt even speak the same local languages, English and Spanish, and still gave me better service.

Date: a year ago

Review №82

Rating: 1

This Wendys is awful! The staff is incredibly slow as well! I went to the drive through Sunday night around 11:15 and sat waiting for an answer at the intercom with no response for 10 minutes. I drove up to the window and 2 employees saw me, locked the screen door (what it looked like anyway) and disappeared into the restaurant. Please get better staff, this is ridiculous! The 2 cars in front of me sped off and so did the 3 behind me. If your employees dont want to work then they should be fired. The staff peered around the window to check if I was still there and when they saw me disappeared again. I also called the store and no answer. I work in the service industry, I understand being annoyed at ppl coming late, however you still have a job to do. I came at 11:15 and they close at 3am, there is no reason they should not take my order if they are in the building.

Date: a year ago

Review №83

Rating: 1

The restaurant that was once a good place to go is No longer worth the trip, I order breakfast sausage egg and cheese biscuits x 2 , paid leave get back to my place and have a sausage biscuit only x 2, called the restaurant no Answer, what a surprise!! Dont go here its poorly run, thats why the parking lot is always empty! No Longer a Fan! sorry Wendy.

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 1

Local vendors provide more wholesome choices.

Date: a year ago

Review №86

Rating: 1

Incompetent, rude missing food items. I don t even like to go to this store when I m doordashing. Women working the mic answered with an attitude and nobody is available in store.

Date: a year ago

Review №87

Rating: 5

Outstanding customer service

Date: a year ago

Review №88

Rating: 1

AC was broken or not working well. Cashier was awful. Every item we ordered was wrong. Ive machine was broken. I dont expect much from fast food but this place was ridiculous.

Date: a year ago

Review №89

Rating: 4

Date: a year ago

Review №90

Rating: 5

Went through the Dive Thru. Burgers, fries, chili are always fresh and hot. My new favorite is a double Daves burger and asking for bar b que sauce with it. So delicious. I tried this at another burger place and didnt taste as well.

Date: a year ago

Review №91

Rating: 4

Date: a year ago

Review №92

Rating: 4

Date: a year ago

Review №93

Rating: 2

The people who serve are rude, only a young man, but who delivered us very poorly, and the order was incomplete

Date: a year ago

Review №94

Rating: 1

Absolutely HORRIBLE and GHETTO customer service. Whatever woman was working the drive-thru at 830 pm on 7/22/2023 was so trashy, rude, and ghetto for absolutely no reason. Turned around and went to mcdonalds next door. The customer service was 10x better there. i wouldnt be happy either working at a wendys, let alone on a saturday night. Gotta be so miserable.

Date: a year ago

Review №95

Rating: 3

Date: a year ago

Review №96

Rating: 4

Waited several minutes to order at the drive thru speaker. Repeated our order twice and still werent heard. Got to window and settled up. Fries were fresh and frosties were good. Food : 4/5

Date: a year ago

Review №97

Rating: 2

There was no ice in the soda machine. Their air conditioner was broken and its 105 here in central Texas. There was only a partial menu not showing any of the burger selection. The staff was more worried about the drive thru than the customers inside. Not the Wendys it used to be.

Date: a year ago

Review №98

Rating: 1

Absolutely trash service and time of sale has taken over 30 minutes without anyone else at the parking lot or in the drive through. Ive seen 2 employees leave with open toe shoes while another finishing up what I would assume to be a spliff. Lack of leadership and compliancy for mediocrity is the cause of this mess.

Date: a year ago

Review №99

Rating: 1

THIS PLACE SUCKS! Had a big stain of mold on my chicken sandwich upon taking a look at it, besides that, it only had mayo and that was it. Where was the tomatoes and lettuce that usually comes with it? Also asked for ghost pepper ranch and they just gave me BBQ, looked at it and asked for the right sauce and the girl taking my order just gave me a stank face. If you wish to feel depressed or disgusted, then go right on ahead. But other than that, this place should probably be inspected by the health inspector, for the sake of everyones health!

Date: a year ago

Review №100

Rating: 1

They closed their doors for dining guest at 8:00 pm .. guess why?? They were having an AUDIT. Food : 3/5

Date: a year ago

Review №101

Rating: 1

Well, Im so disappointed. First I asked for a large water, when we got to the window she gave me a small, and said since its free they cant give me a large, i even offered to pay for it and I drank it b4 we even left the window, and no straws. Second, I was asked if I wanted cheese on my double bacon cheese burger only ketchup. Then we were told you have to large the whole meal instead of just the drink like my husband wanted. Then, to top it all off, we get back to our hotel room and no bacon on my burger, and the fries were cold and half filled.

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 1

Its Wendys. I know What i am buying. This one. Was just dirty. The non functioning air conditioning. I understand Ice machine broken... Okay.. thats a bad week. Then flies everywhere. Nope, this is indicative of poor management.

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 4

Date: a year ago

Review №106

Rating: 1

the lady at the drive thru window with the ugly messy makeup rushed us and didn t give us our full order.

Date: a year ago

Review №107

Rating: 2

Food has gone really bad quality in the past years here at Wendys. A few years back they were using different ingredients and that was amazing, breakfast was really good too, but the old menu this new stuff they got is bad Food

Date: a year ago

Review №108

Rating: 1

Just sat in the drive thru for like 20 minutes nothing pulled to the window and like 5 workers just sitting around and looked me in the eye and turned their head I will never eat there again

Date: a year ago

Review №109

Rating: 3

A lot of confusion and a lot of people

Date: a year ago

Review №110

Rating: 3

Not the friendliest wendys...

Date: a year ago

Review №111

Rating: 5

They have highly qualified and, above all, friendly staff.

Date: a year ago

Review №112

Rating: 1

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 1

Do NOT waste your time....Wow...terrible service. We sat at the intercom maybe 3-5 minutes no hello or be right with you then we had a mobile order. The lady handed us this mess of a sandwich. We left before checking, after seeing this..ugh.. drippy egg yolk all over the sandwich as well as paper, we decided to return. There was a different employee who was absolutely offended that we would even suggest getting this remade. Like who wants a cooked egg sandwich. To be fair, some of the white is cheese sauce... but half RAW egg, including egg white, LIKE NASTY RAW. Overly nasty employees and obviously sub-par food. YUCK

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 1

Arrived at 12:45am drive thru to pick up a mobile order, a lady told me to wait a moment through the speaker. She did not reply again until 10 minutes later at 12:55, she told me that they were now closing because the nugget/fry machine didnt work. I only had one 4 nuggets on my order so I said I didnt need them and would accept just the multiple sandwiches and drink on my mobile order. She didnt respond so I asked if I could pull forward for the rest of my mobile order and then the drive thru lady started yelling at me in spanish saying they were already closed. I get it if you have to close early because something isnt working, but its unacceptable that I was made to wait 10 minutes in drive thru just to be told they werent going to help me after all that time, and then yelled at when I said I didnt need small item they were unable to fulfill. Horribly unprofessional and thats not even mentioning the pattern of closing the store early this location has fallen into the habit of doing.

Date: a year ago

Review №117

Rating: 3

Our order was fine. But I was tired and wanted to go home and take food to my family. If not I would have called the manager to the drive thru window to let the Hispanic lady at the fryer to stop eating the fries! Im sure there are health regulations that they go over when you start the job. I steadily looked at her so shed know I was watching her but she continued. I even told the young man at the window as he handed me my food. He just laughed it off. I dont think he knew how to react. Ive been trying to call today to speak with a manager, but no answer.

Date: a year ago

Review №118

Rating: 1

Date: a year ago

Review №119

Rating: 2

My dad got us some lunch while he was on his lunch break half the burger was soggy as hell and the other half was hard as a rock the fries are stale and the nuggets taste like the oil needs to be changed they taste burnt I always get food from this particular Wendys and its never this nasty might check out whos running the store

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 2

Date: a year ago

Review №122

Rating: 3

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 4

Date: a year ago

Review №125

Rating: 1

Horrific service at this wendys, Ive gone here sporadically for about 8 years and its taken a huge dive. Expect to wait for an extraordinary amount of time in the drive thru with no communication, followed by possibly no communication when you get to the window (my food was handed to me by the employee while they were facing the opposite direction, just kind of stuck their arm out and waggled the bag.) Honestly just avoid this place so maybe itll close down from lack of business.

Date: a year ago

Review №126

Rating: 1

Filthy! Never will go there again.

Date: a year ago

Review №127

Rating: 1

This is the worst wendys i have ever been to. the amount of times i have not recieved stuff i ordered multiple times and the service is horrible. i tried calling the store and recieved no answer multiple time

Date: a year ago

Review №128

Rating: 1

The new drive through cashier was absolutely the worst staff employee ever! She made me wait an hour, one freaking HOUR to order my meal. When I pulled up, she took my card and gave it back without a receipt. Whats worse is there was no straws or a spoon in the bag and my frosty melted. I waited for an HOUR to get everything in the car. Not impressed by this girl who glared at me antisocially without even displaying a have a nice day with a damn smile on her face. Please, Wendys staff, fix her attitude about working for you so I can have someone who wants to work to serve me happily. If she doesnt, fire her and get someone else with more experience please.

Date: a year ago

Review №129

Rating: 1

When I come here they are almost always out of something and you wait in line forever just to find that out. From their staple salads to even ice! I went in at 6:30 pm and the lobby was closed. However I did see a customer eating inside. He let me in after i knocked. When I went up to the front i asked if the lobby was closed and the employee said yes because there was only 2 of them working but i saw at least 3 people in the back. Dont waste your time coming to this location. They need a whole new management and it starts at the top. On a brighter note. The other wendys off I-35 in san marcos is SOLID. They never disappoint.

Date: a year ago

Review №130

Rating: 1

Awful

Date: a year ago

Review №131

Rating: 5

Just reach the drivetrue

Date: a year ago

Review №132

Rating: 1

This is the worst establishment in San Marcos. Went into the lobby and was told they re only placing orders through the drive thru, waited in line for 15 minutes just to be told they re not accepting any orders in the drive thru. It always takes several minutes to even be acknowledged by the staff, and they seem to hate their jobs and project that onto the customers. I do not recommend going here because you probably won t even get what you came for. If I could give it 0 stars I would

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Gd

Date: a year ago

Review №137

Rating: 3

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 3

Date: a year ago

Review №140

Rating: 2

Used the drive thru, the lady couldnt multi-task & asked for your order only when done with the car at the window. The lady was extremely rude

Date: a year ago

Review №141

Rating: 1

Awful awful service and food poisoning

Date: a year ago

Review №142

Rating: 1

Sitting in line at the drive through right now after standing in side the lobby for 20 minutes without being acknowledged only to be told that the lobby is closed and that they won t take my order and after asking why there wasn t a sign or anything on the door to let the customer know that the lobby was closed the manager rolled her eyes at me and just walked away I have attached a photo of who it was

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 1

Every single employee including the manager gave us stank face and bad attitudes, they don t know how to talk to customers and act like it s a chore to do their job. Missing menu items on top of that, do not come here if you want your food in a timely manner or if you expect decent customer service.

Date: a year ago

Review №145

Rating: 1

Terrible customer service, don t waste any time coming here.

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

Great fast food, great meal deals,but the staff needs a little more encouragement when it comes to customer service. Parking: Spacious parking lot, Kid-friendliness: Not really kid friendly, no rooms for kids to play or interact safely. Wheelchair accessibility: Not really handicapped accessible hard to get in the doors and exit. Not alot of room to comfortably navigate inside the restaurant or the restroom facility. Needs improvement for wheelchair customers.

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 3

Lady at the waiting customers tried to over charge me. Then she lied about the price and she had a bad attitude. I think she was a supervisor or management. It all very unnecessary.

Date: a year ago

Review №150

Rating: 1

Date: a year ago

Review №151

Rating: 4

Date: a year ago

Review №152

Rating: 1

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 1

Worst Wendy s I have ever been to. A ridiculous wait time and my order wasn t even close to being right. The lady in the drive through window should quit because it s clear that she hates her job.

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 1

All drive thru . No real customer service. They didnt even have no strawberry ice cream .

Date: a year ago

Review №157

Rating: 1

I Went through the drive-thru and ordered two number 9 meals. When I got home I opened my burger and I took a bit. While holding it I seen mold! I spot the burger out and took it back for a refund. The lady at the window was an older Hispanic lady and had a hateful attitude. I gave her the burger and she looked at it and said she would be right back and before she closed the window I told her I would like a refund. She then processed to bring me another burger and I told her I didn t want it, I wanted a refund and she snatched the bag from my boyfriend s hand and through the bags hard in the trash can and slammed the window before giving me my money back. She didn t ask for my card but she gave me cash. The total was $28.34 and she only gave me $28 back. I just drove off. A very hateful lady. Don t eat here!

Date: a year ago

Review №158

Rating: 3

Date: a year ago

Review №159

Rating: 5

Awesome work, great food guys!

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 1

$15 for a tiny hamburger with a slice of bacon? I can get a Chinese buffet for this much what a rip off Ill stick to mcds

Date: a year ago

Review №162

Rating: 2

The staff is very unprofessional and rude. They dont know how to talk to people.

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 2

Something happened and it took me 25 minutes to get my food.

Date: a year ago

Review №165

Rating: 4

Date: a year ago

Review №166

Rating: 2

Who in the world manages this place? This is bad beyond belief. The soda machine is out of everything except melo yelo & root beer, there s some kind of sludge flourishing in the mango juice(look at picture), they don t have lids for the cups, salad apples were really mushy and off , like they froze it or something. The lights in the men s bathroom don t work & no soap, there s a major fly problem in the women s bathroom & the entire restaurant floor is slippery like a skating rink - as if they cleaned it with a mop covered in cooking oil. Nobody in the drive through & nobody in line should ve been a bad sign. I recommend you avoid this location until they can get a proper manager, it s like they don t even care lol.

Date: a year ago

Review №167

Rating: 1

Horrible at night tonight Dec 09 2022 they could not even figure out how to get my 10 pc nuggets in my bag and no Chilli even tho they are still open for another hour it is not worth the money they steal from you!!!!

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 3

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 3

This Wendys is out of quite a few things all the time ! They never have shakes when I go to this location pretty much guaranteed they wont have shakes from my experience. But when I have been able to actually order a meal they have available I wanted I have no complaints. The order has been right and hot.

Date: a year ago

Review №172

Rating: 1

I love Wendys food from biscuits and gravy to the chili. Recently moving to San Marcos and having a bad experience, I chalked it up to a one off. After multiple second chances, my family will not go back...no matter how badly we want a frosty in the Texas heat. Today they were out of coffee. Out of coffee! So ordered a diet coke and got brown seltzer water. The Jr bacon cheeseburger had all the right ingredients on a less than fresh bun. Oh Wendys, I have loved you so. You are breaking my heart.

Date: a year ago

Review №173

Rating: 3

This is my go-to place late at night when Im just like not feeling like cooking its always a good late night snack

Date: a year ago

Review №174

Rating: 2

I went ito get a burger and I paid 11d dollars for it thats crazy no more Wendy for me

Date: a year ago

Review №175

Rating: 2

Date: a year ago

Review №176

Rating: 2

Terrible

Date: a year ago

Review №177

Rating: 2

Rude front counter cashier not friendly short old female.

Date: a year ago

Review №178

Rating: 1

Date: a year ago

Review №179

Rating: 5

The best

Date: a year ago

Review №180

Rating: 3

Service was slow and the order was incorrect

Date: a year ago

Review №181

Rating: 2

When we went in, there was no one in front to take orders. Waited 10 minutes and decided to go through the drive thru. We waited there for 20 minutes with only one car ahead of us that ordered, picked up and left before we could even order. Then they didnt have one of my items available and had to tell me when I finally made it to the window. Overall, a fiasco. There were 5 employees working!

Date: a year ago

Review №182

Rating: 3

Date: 2 years ago

Review №183

Rating: 1

Had an terrible experience drive thru getting my order wrong and telling me I ordered wrong very rude employee

Date: 2 years ago

Review №184

Rating: 5

Out of potatos but was delicious still

Date: 2 years ago

Review №185

Rating: 3

Food was cold again my nuggets and hamburger my baked potato was cold, raw and hard couldnt even eat it they knew that because you cant cut it!! Calling to tell them so I can bring it back when traffic slow down but they keep picking up the phone and hanging it up this isnt the first time I have got bad service. (4 days later I gave Wendys another try I ordered the Chicken Sandwich with fries my order was really good so I updated my rating!!)

Date: 2 years ago

Review №186

Rating: 1

Ordered online on a pc and when my partner went to go and pick up the food they couldn t find the order, pictures/screenshots of the email were provided as proof of purchase and the manager refused to give the food I paid for and her excuse was that they could have been photoshopped. Who is out here photoshopping multiple images to get food

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 1

let me stand at register waiting to order for 10 minutes looking at me until they tell me to just go to the drive thru

Date: 2 years ago

Review №189

Rating: 2

They can never make a honey butter biscuit right! Whats the point if you dont put the Honey or butter on it!???

Date: 2 years ago

Review №190

Rating: 1

Just purchased a burger and strawberry lemonade, there was bugs and flies inside my drink disgusting!!!!!!

Date: 2 years ago

Review №191

Rating: 3

Pretty good food, but did not have regular drinks at the time I went, only had diet drinks... Does this place not order ahead of time, or were the associates just to lazy to change out the drinks?

Date: 2 years ago

Review №192

Rating: 2

They are always out of everything. Expect to wait 25 minutes in line just to get told they are out of stock.

Date: 2 years ago

Review №193

Rating: 4

Date: 2 years ago

Review №194

Rating: 1

Went in at 10pm to get something to eat. Nobody at the counter to take my order. One staff member looked at me and went back to ignoring me. Very cool

Date: 2 years ago

Review №195

Rating: 1

Date: 2 years ago

Review №196

Rating: 2

Started placing my order through the drive through and the lady taking the order walked off. Another lady took my order but I had to start over again. When I pulled up and they opened their window it wreaked of marijuana. The employees all looked high and they didnt give my drinks I didnt remember until after I drove off. Food wasnt good, the fries were stale.

Date: 2 years ago

Review №197

Rating: 2

The gentleman in the blue button up working the night shift is rude

Date: 2 years ago

Review №198

Rating: 2

Date: 2 years ago

Review №199

Rating: 2

Date: 2 years ago

Review №200

Rating: 4

Date: 2 years ago