Saltgrass Steak House

502 River Walk, San Antonio, TX 78205, United States

Saltgrass Steak House

About the Company

rating: 4.1

Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Riverwalk/Casino Club Building.

Categories

  • Steak house
  • American restaurant
  • Seafood restaurant

Contact Information

Phone: +1 210-222-9092

Website: https://www.saltgrass.com/location/saltgrass-san-antonio-riverwalk/

Address: 502 River Walk, San Antonio, TX 78205, United States

Working hours
  • Sunday: 11 AM–10 PM
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

Julian was amazing server! Food was delicious as well. Amazing view.

Date: 2 hours ago

Review №2

Rating: 3

Date: 3 hours ago

Review №3

Rating: 4

Date: a day ago

Review №4

Rating: 5

We had a great time! The drinks and food were amazing, and the ambiance added to the experience. Definitely a place worth visiting again!

Date: 2 days ago

Review №5

Rating: 4

My absolute favorite Saltgrass is the one in Leon Valley, but occasionally the drive to get there is a bit much and that s when we find our way down on Riverwalk. The fact that we re on Riverwalk needs to be taken into account. The area is demanding on servers and those who run these restaurants. You ve got a very high traffic area and you re feeding a lot of people in a very short amount of time. Which is why I gave 5 stars for the service. Josh and his team showed kindness and attentiveness even while underneath you could see overworked souls. Why do I say overworked? Because I honestly didn t see that many people on staff even though we were there right at dinner time. That becomes a corporate payroll issue and not a reflection of the staff on hand. Trying to cut costs by having less people on shift is never a good idea, especially for a location as iconic as Riverwalk. Thats also how you end up with turnover and newly trained staff. So again, can t blame that on the servers. I think that if Landry s focused on employee retention that this location would do much better. It s not enough that you make money just because you re in a prime location. Be impeccable because you re a good company to work for. Have standards that trickle down to the people I will actually see when I spend my hard earned money in your establishment. Oh, and the chicken tortilla soup was trash. I also noticed that the portions of sides and toppings such as the Oscar topping has decreased. I maybe got 1/4 cup of Oscar topping for $13. Not even worth it. Paid $4 extra to get a wedge salad with (I counted) 10 small cubes of tomatoes and 4 thin slices of red onion. A drizzle of dressing on a wedge of iceberg lettuce that cost y all .25 does not justify the small portions or the markup for the alternate salad option. Again a corporate decision and not a reflection on the staff.

Date: 2 days ago

Review №6

Rating: 5

Good prices, tremendous flavor and definitely great location. The Blackened Redfish was amazing!

Date: 5 days ago

Review №7

Rating: 4

Date: 5 days ago

Review №8

Rating: 5

Julian ensured we had a great experience and he recommended some great dishes. The food was great, well seasoned, good portions, and came out in a timely manner for how busy it was. Thank you so much Julian!

Date: 5 days ago

Review №9

Rating: 5

Amazing place with great food and service. I would highly recommend visiting this place. Ms.K was particularly helpful finding us a perfect table at a very busy night. Thank you!

Date: 5 days ago

Review №10

Rating: 5

Steve needs a raise! Best server they have. Hands down.

Date: 5 days ago

Review №11

Rating: 1

We went for a birthday dinner party of 9 and I m so disappointed 5 out of 9 meals were dry , 1 steak was wrong and it happened to be the birthday meal . Best food was queso, chips, onion rings, bread . The handrails going downstairs were filthy sticky. Not worth the $$$

Date: 6 days ago

Review №12

Rating: 3

Date: 6 days ago

Review №13

Rating: 5

Had a lovely evening at the Salt Grass on the Riverwalk. Food was great for us, particularly the Pecan Bread Pudding - amazing! Shout out to Jullian who was attentive to our every need. Definitely recommend!

Date: a week ago

Review №14

Rating: 5

Date: a week ago

Review №15

Rating: 5

The food was delicious. That queso & meat dip was so good. The mushrooms piping hot. The drinks were on point.. The entrée cooked to perfection

Date: a week ago

Review №16

Rating: 4

Great location on the river. Food and service were good.

Date: a week ago

Review №17

Rating: 4

I compared prices for other restaurants in the Riverwalk area and this is by far one of the best deals for your buck! Reasonably priced and great service. Im a local and know that prices in this tourist attraction are high because businesses cater to tourists. This Saltgrass location is fair at keeping their prices in line with other locations. The food was delicious. The only reason I deducted a star is because the steel plate my burger was served on wobbled and the broccoli was a bit scattered.

Date: a week ago

Review №18

Rating: 5

Great service, better food

Date: a week ago

Review №19

Rating: 5

Great place to eat when you are in San Antonio.

Date: 2 weeks ago

Review №20

Rating: 1

Date: 2 weeks ago

Review №21

Rating: 1

No people waiting and still more than 40 minutes to be sitting.

Date: 2 weeks ago

Review №22

Rating: 4

Nice steak. Great Riverwalk view.

Date: 2 weeks ago

Review №23

Rating: 1

This place the one at the Riverwalk, smells, has flies, and roaches, food tasted weird didnt eat it all, server was nice..

Date: 2 weeks ago

Review №24

Rating: 5

Food was very delicious, and the waiter, Alfredo customer service was exceptional. This i my first time eating here and I definitely will be back. Thank ou Alfedo.

Date: 2 weeks ago

Review №25

Rating: 1

My friend and I came (party of 2) to the Riverwalk and the hostess at the front at 7:30pm was very rude. I showed my Landrys select card and was told the same wait time as everyone else, when I asked to confirm if the seating policy for select changed she said the manager told her that was the club members policy. We were quoted 45 minutes, we decided to eat elsewhere because of how rude she was and received a text our table was in fact ready in less than 15 minutes. Ive cone to this location often and never felt the service was as rude as this hostess.

Date: 2 weeks ago

Review №26

Rating: 5

Great meal, wonderful atmosphere drinks are delicious, Thank you Ms.K from Colorado

Date: 2 weeks ago

Review №27

Rating: 5

Jullian was our waiter very attentive to our needs. Great service.

Date: 2 weeks ago

Review №28

Rating: 4

It was pretty good. We had a large family group and the service was very good. My burger was just ok, it was very dry. But most everyone in our party enjoyed the experience. We will be back and already eat at other locations.

Date: 3 weeks ago

Review №29

Rating: 5

Had a great dinner last week. Great food, even better service. This is our favorite Saltgrass in San Antonio.

Date: 3 weeks ago

Review №30

Rating: 4

Food, service, and atmosphere was good. It was really busy and food came out quickly.

Date: 3 weeks ago

Review №31

Rating: 4

The place was super clean I have no complaints. The food was delicious but I ordered my steak medium rare as did my husband and mine was super rare and his was cooked perfectly. The service was amazing up to the point when we tried to leave I thought it was like all the bars where you could take your drink to go and the server stopped me quietly and explained that i had to drink it before I left, I didn t have an issue but then she kind of got louder not yelling but talking loudly and was like you can purchase the glass but you have drink it. I understood when she first explained it and kind of made me feel like I was trying to steal it i dont know. But I immediately called my husband cause he was in front of me a left he didn t even know I got stopped because she literally got in front of me when leaving. She just embarrassed me. But then she goes to the host booth and starts whispering to them and they look over at me and I was getting mad at this point like you already embarrassed me don t be trying to publicly shame me too. My husband comes back and we sit outside on the patio drink the drinks and leave. We did have drinks at the bar before eating at our table and the bar experience was way better.

Date: 3 weeks ago

Review №32

Rating: 5

The place on the River Walk is excellent and the meat is delicious

Date: 3 weeks ago

Review №33

Rating: 2

I dont leave bad reviews often, but this is one of them. Ive been eating Saltgrass since the late 90s when I was a kid. This is the first time Ive left one disappointed and frankly, pissed off. The only thing anyone at the table liked was a kids meal cheese pizza. My girlfriends steak was way overcooked, like beyond well done and was like shoe leather. Her grilled shrimp had an antiseptic taste that Ive never tasted on food before. I ordered a sirloin with Oscar Topping. When the food finally came out, my steak did not include the oscar topping. Absolutely no excuse for missing that. I told the waiter, and he apologized and said theyd get that right out. Almost 10 mins passed, and my steak was already cold when the oscar topping came out. However, the oscar topping was missing the red pepper flakes, green onions, capers, and lemon butter. They literally brought three pieces of fried asparagus and a metal cup with lump crab meat in juice. He proceeded to pour it on my steak. When I took a bite, the lumb crab meat was refrigerator temp except for the very top of what was in the metal container. So cold steak, cold oscar topping, and missing 80% of the ingredients. The range rattlers appetizer, salads, and bread were good, though. Then the real treat at the end was getting our check for nearly $200 for three steaks, two burgers, and a cheese pizza. No one finished their food except for the pizza because the food was honestly gross. Not mediocre or cooked poorly, just gross. They did take off one steak with shrimp but added a mandatory gratuity to the check. Quite literally the worst $200 Ive ever spent. After nearly 30 years of going to saltgrass, this was my last time.

Date: 3 weeks ago

Review №34

Rating: 5

Great food, drinks, and a beautiful location on the river. Service by Julian was amazing!

Date: 3 weeks ago

Review №35

Rating: 5

WOW. Excellent service and excellent food! We were a party of 9 and each of us were extremely pleased and impressed with the food. I noticed our server to be very attentive, thorough and fast. He was great. The filet mignon was delicious! Ceasar and house salads were good. Delicious sides: mashed potatoes, broccoli, herb rice, loaded baked potato. All of our plates were CLEAN at the end of our dining experience!

Date: 4 weeks ago

Review №36

Rating: 5

We had to wait but the food was worth it. Service was good too.

Date: 4 weeks ago

Review №37

Rating: 5

Date: 4 weeks ago

Review №38

Rating: 2

I had a burger, the food was OK but the service was horrible. The waiter never came back to check on anything. I had to go up to the desk to return my uncooked hamburger. Try another place to eat.

Date: a month ago

Review №39

Rating: 3

Came for our daughter s 16th birthday. From the start we were treated rudely. Hostess was mad my wife brought in a drink from our river boat tour. We had no idea. Our waiter seemed upset we were there. I asked him if we did something and he said no but continued to be put out. My wife asked if he could put a topper on my daughters cake we ordered, he just said yeah, hope I don t forget then threw the decoration on the counter. My daughter asked for a strawberry lemonade and we had to ask twice for it. The food was good. Waiter delivered check and we never saw him again. I still tipped 20% but was upset on such a special occasion. The waiter seemed so upset that he was there. I asked the manager for a plate and he just looked at me until somebody walking by said they d get it. Good food very bad service. We bought bar drinks, appetizers, main dishes and desert. Never complained or difficult customers. Just curious why the treatment.

Date: a month ago

Review №40

Rating: 1

This one location appears to be more interested in turning the table over in under 60 minutes that getting the dinner order right... A thich cut medium should not to be seved rare.

Date: a month ago

Review №41

Rating: 5

I hade a pretty good experience , great service

Date: a month ago

Review №42

Rating: 1

I m not sure if it s the location, the group of tourists that flow in from the riverwalk, or something else. But the food, drinks and overall experience could be better found at Applebees. My center cut filet was severely under cooked. Our alcoholic drinks were watered down. The diet cokes we ordered did not taste like DC. This restaurant operates at a fast pace to service as many people as possible without caring for the quality of their food. There are better places. Do not waste your breath eating here.

Date: a month ago

Review №43

Rating: 5

Daniel Sanchez is by far the best waiter in San Antonio! Appreciate the experience man!

Date: a month ago

Review №44

Rating: 5

Food and service were great and server was attentive and knowledgeable. Thank you Jullian for the wonderful service you provided!

Date: a month ago

Review №45

Rating: 5

Was in SA on business. This Salt Grass was just a couple of blocks away from my hotel...easy walk. Super friendly staff. The restaurant is right on the river walk. Great atmosphere and food was awesome! Ill be back!

Date: a month ago

Review №46

Rating: 3

Food was sub par and tasted very pre-packaged On the other hand, our server was spot on and friendly. Wheelchair accessibility: Wheelchair access is across the street and down on the Riverwalk. Entrance is not wheelchair friendly,,, once inside its fine though.

Date: a month ago

Review №47

Rating: 5

We eat here 1-3 times per week and we always have a great experience. Julian, our waiter today did a fantastic job. They really have wonderful people working here. The food is always fantastic, but our only complaint is, we ALWAYS eat too much! The food is absolutely addictive!

Date: a month ago

Review №48

Rating: 5

We went around noon and were seated right away. The food and service was great. My husband and I have been going since 2015 and the service is always good.

Date: a month ago

Review №49

Rating: 5

Ribeye is good

Date: a month ago

Review №50

Rating: 4

Having been to several Saltgrass locations, Ive become somewhat of a connoisseur. I know...my life couldnt be better. This location has some of the best service Ive had at a Landrys location. Our waiter was fantastic and on top of everything. The food, though, was not as good as non-tourist locations. My chicken fried chicken was way overcooked, and my baked potato was just mashed potatoes in a skillet with baked potato fixings on top. Also, they have a streamlined menu, so some of their normal offerings cannot be found here. All in all, though, a pretty solid Saltgrass experience.

Date: a month ago

Review №51

Rating: 5

Julian is the best

Date: a month ago

Review №52

Rating: 5

I love the food its amazing and the service

Date: a month ago

Review №53

Rating: 5

Jullian was very helpful and kind to my family. Thank you for being such a wonderfully server to us, we appreciate you

Date: a month ago

Review №54

Rating: 5

Absolutely beautiful restaurant, from what I could tell it was very clean. The waitress was very knowledgeable about the food. Hostess was very attentive and was really amazing at her job! I was very happy with everything. My only complaint is that I didnt get water. I needed it to wash down the dry chicken.

Date: a month ago

Review №55

Rating: 5

Michelle our waitress was amazing, she is friendly and attentive. As it was my wife and my first time coming here. Michelle made sure we got what we wanted. Very knowledgeable on the menu, and was quick on telling the beer selection. Give her a raise!

Date: a month ago

Review №56

Rating: 4

Great service

Date: a month ago

Review №57

Rating: 5

Dined in on Friday morning for quick lunch before going to the airport! Jasmine served me no later then 20 seconds and told me the specials and recommended me to get a lemon butter on my salmon it paired very well!! And she offered me dessert but I was to stuff!! I live at Chicago but when I go to San Antonio I will be returning here!

Date: a month ago

Review №58

Rating: 3

Everything was spice, the soup shrimp potato was luk warm

Date: a month ago

Review №59

Rating: 1

The service was non-existent, my steaks took forever, when they did come, the plate was hot. NOT my steaks. They were luke warm. Very disappointed. Will not be recommending thos place.

Date: a month ago

Review №60

Rating: 5

Both Ms. K and Megan provided excellent service during our first visit to Saltgrass at the River Walk. The food was delicious and the drinks were refreshing.

Date: a month ago

Review №61

Rating: 5

Love this Texas staple. My filet was perfect. My sisters ribs were a little dry, but the flavor was terrific. Great wait staff, lovely river walk seating.

Date: a month ago

Review №62

Rating: 5

The service here was excellent from the star with Ms. K, our wonderful and fun hostess!! To our waiter, Robert/Bob who was so so attentive, friendly, personable and fun!!! Would go back and ask for him again!!! The lighting is very dark even at 7pm. But the food was fantastic!! Trio medallions and redfish dishes were really good! Next time need to get the pecan pie bread pudding with bourbon cream sauce, unfortunately it was gone!!!

Date: a month ago

Review №63

Rating: 5

I recently had the pleasure of dining at Saltgrass, and I must say that our waitress Jasmine truly made the experience exceptional. From the moment we were seated, she was attentive, friendly, and went above and beyond to ensure we had a great meal. She was knowledgeable about the menu and offered excellent recommendations. Our drinks were always full, and she checked on us regularly without being overbearing. Her warm personality and professionalism really stood out. Its rare to receive such impeccable service these days, and I would highly recommend to anyone dining at salt grass.

Date: a month ago

Review №64

Rating: 1

This was the absolute worse experience we had on the river walk. We simply wanted a nice meal. Was it cause we are brown? Sounds pretty racist to me. Unbelievable on how we were treated and how our business was not appreciated. 10/10 would not recommend this establishment. The manager in blue was rude and unprofessional in how he treated us. Hope you can find a better place to eat!

Date: a month ago

Review №65

Rating: 5

Jasmine is an exceptional server. I ll definitely be coming back soon :)

Date: a month ago

Review №66

Rating: 2

This location has slow service. The ribeye was too chewy and rare when I ordered it medium rare. The location in Thousand Oaks is much better! Kid-friendliness: They have a children s menu that is very reasonably priced and have high chairs.

Date: a month ago

Review №67

Rating: 5

Im not sure if this review will get to the location I visited but Elektra was my waitress and did an amazing job. Customer service, friendly, and helpful. It was my first time ever in Salt Grass and her input and suggestions made the meal even better. Great job!

Date: a month ago

Review №68

Rating: 5

Date: a month ago

Review №69

Rating: 5

I was on the Riverwalk for business and stumbled upon Saltgrass. We were greeted by Ms. K who gave us an amazing table right on the river and kicked on the fan for us to beat the heat. She went above and beyond to check on us a few times during our dinner to make sure Anton, our server, was taking care of us. He also did an amazing job guiding us to all the right sections of the menu and ensuring we were well taken care of. We will definitely be visiting Saltgrass again on our next business trip. Great team there!

Date: a month ago

Review №70

Rating: 5

Mr. K was amazing! Very helpful, and food was good

Date: a month ago

Review №71

Rating: 5

2nd best ribeye Ive ever had! The seasoning and butter on top was life changing! So much flavor. The flash fried green beans were also fantastic - crispy and perfect amount of salt. My husband ordered the wagyu and we werent impressed with it... lots of chewy pieces. Stick with the ribeye! Decor was western inspired. A little old and dusty but dim-lit and cozy. Our server did a great job and was very attentive. Love that the location was right on the river walk. We will be back next time!

Date: a month ago

Review №72

Rating: 5

Best ribs ever. Its a must visit. Christopher was kind attentive accomadating.

Date: a month ago

Review №73

Rating: 5

Great friggin service. Luke was our server. Very attentive, quick to respond. Food was well prepared and giant!! Highly recommend. Thanks.

Date: a month ago

Review №74

Rating: 5

Date: a month ago

Review №75

Rating: 5

Mrs. K is the best waiter at this joint.

Date: a month ago

Review №76

Rating: 5

Ms. K was amazing brightened up the day upon walking in and hearing her baking stories encouraged me to order a carrot cake. When I return I will definitely come eat here. Our waitress Chelle was attentive and the sweetest.

Date: a month ago

Review №77

Rating: 4

One of the famous steakhouses on the riverwalk. Friendly waiter, and they offer military discounts. From steaks to salad, I thought it was a good and quality entry. I ordered their onion fries, but it was a bit smaller and skinny size compared to other restaurants. They didnt bring me a steak sauce, and they do not have in-house cause, but the meat was enough salty for consumption. Recommended when you visit the SA riverwalk.

Date: a month ago

Review №78

Rating: 5

Absolutely the best Saltgrass location Ive ever been to! Even at the start of the dinner rush I went from seated to main course in 10 minutes flat! They could really show the San Marcos crew a thing or two. And fantastic atmosphere right on the Riverwalk, inside or outside. One of my new favorite spots in all of San Antonio.

Date: a month ago

Review №79

Rating: 5

Date: a month ago

Review №80

Rating: 5

Amazing food friendly staff! We are definitely coming back! Joey was a wonderful server! Thank you Joey!

Date: a month ago

Review №81

Rating: 5

Excellent food and service. Nice place on Riverwalk. Steak was excellent, especially for the price.

Date: a month ago

Review №82

Rating: 5

We celebrate a friends birthday. The food was delicious!!! We have a lot of fun!!!

Date: a month ago

Review №83

Rating: 5

This is a Cozy inviting place. Jullian made our dinner experience very amazing. Food is also good and in decent portions. Food : 5/5

Date: a month ago

Review №84

Rating: 5

I had the salmon and it was very delicious and seasoned perfectly! Robert Garza was my server, he was very knowledgeable and attentive! He really made my day!!

Date: a month ago

Review №85

Rating: 2

Very slow service and food not cooked to order! We re all not tourists, we don t appreciate bad service!

Date: a month ago

Review №86

Rating: 4

Saltgrass is a good restaurant, this one is no different. This is probably our 6th different saltgrass we have been too. They are all pretty similar as far as decor and atmosphere go. The food is good, my steak was cooked perfectly and it was actually about an inch thick ribeye (pats, 16oz), my wifes shrimp were well cooked and she enjoyed the sangria margarita swirl. Our waiter was great and professional.

Date: a month ago

Review №87

Rating: 5

I highly recommend this restaurant! The food is exceptionally delicious and the staff is very accommodating to the customers. We had great service by Mark M. and we were checked upon appropriately. Mark M. was very helpful with recommendations for our first time here. The food was mouth-watering and very appetizing! With many options to choose from this is a great place to stop at and enjoy the enchanting view of the riverwalk. They offer many appealing choices of food to offer. My personal favorites were the potato soup and the chicken fried chicken! They were very helpful with my quest to find brown gravy and offered a delicious cognac sauce! The signature bread that is served with an exquisite butter was also very scrumptious. Overall, we were all tremendously happy with our meals and will definitely recommend to friends who are coming later in the year!

Date: a month ago

Review №88

Rating: 5

Date: a month ago

Review №89

Rating: 5

Date: a month ago

Review №90

Rating: 4

Date: a month ago

Review №91

Rating: 5

Date: a month ago

Review №92

Rating: 5

Chris was very professional. Great experience

Date: a month ago

Review №93

Rating: 3

The food was great! The server. I dont know what was wrong with her but it was enough for me to never go back. She literally took our order. Let the drinks go dry and bring a vase of water 30 minutes later after we are done eating. This is unacceptable.

Date: 2 months ago

Review №94

Rating: 5

Best ever than in Houston

Date: 2 months ago

Review №95

Rating: 2

I am an avid saltgrass customer .. I love it.. but I came to San Antonio and decided to have my favorite steak...I was disappointed in the management staff.. lack of concern on my poorly cooked steak.. our server Mariah was absolutely wonderful.. but they worked her like a dog... she was professional and absolutely a great host... Im not turned off on saltgrass ..just disappointed in the san Antonio restaurant

Date: 2 months ago

Review №96

Rating: 5

Date: 2 months ago

Review №97

Rating: 3

Date: 2 months ago

Review №98

Rating: 4

Saltgrass is my go to place in Houston, the first thought for any special occasion. This one is better. Then where can you improve on atmosphere than on Riverwalk in San Antonio.

Date: 2 months ago

Review №99

Rating: 5

Date: 2 months ago

Review №100

Rating: 5

Date: 2 months ago

Review №101

Rating: 4

Date: 2 months ago

Review №102

Rating: 4

First time at Saltgrass! I was craving a steak and they did NOT disappoint! Steak was tender, fries were crisp, salad was fresh and mushrooms were great! Thanks for a great dinner!

Date: 2 months ago

Review №103

Rating: 5

Date: 2 months ago

Review №104

Rating: 5

Date: 2 months ago

Review №105

Rating: 5

Date: 2 months ago

Review №106

Rating: 4

right by the river with great vibes and good food. service was a bit on the slow side. but my smartphone kept me entertained Food : 5/5

Date: 2 months ago

Review №107

Rating: 1

Racists...With tables available, they told us that we had to wait between 30 and 40 minutes for a table. In the time we waited we saw how they gave the same response to a Latin couple, while they immediately gave a table to an obviously American group. After 20 minutes of waiting, and still with tables available, they told us that the time had increased by 30 more minutes, so we left. It was clear that because we were Latino they did not want to serve us.

Date: 2 months ago

Review №108

Rating: 5

Date: 2 months ago

Review №109

Rating: 5

Date: 2 months ago

Review №110

Rating: 5

Juan was a great server. The food was delicious. Try the smoked mac n cheese.

Date: 2 months ago

Review №111

Rating: 1

I usually like coming here to this location. But today.... It was one of the worst dining experiences Ive had in a very very long time. Ordered a margarita, and a long, stringy hair was in it. Pulled it out, asked for a replacement, and it came out mixed together in a new glass. Ive been in food service - I know what they did. No bread and butter served. And no explanation as to why. A dead fly in my water. Steak requested medium, but was tremendously undercooked. Potatoes came out cold - like they were in the refrigerator. Server was nowhere to be seen for long amounts of time. And when he was there, forgot many of the requests made at the table (i.e. refill of water) After everything, no apology, no comp, no discount, no nothing from anyone. I paid the bill, tipped nicely, and wrote that off as the ABSOLUTE LAST TIME I will ever go there.

Date: 2 months ago

Review №112

Rating: 5

Waiters are polite and steak is always perfect.

Date: 2 months ago

Review №113

Rating: 1

Ive been to SA many times but our first time visiting this Saltgrass location. It started off well. We sat out on the patio. The view was beautiful, and the weather was great. We were hungry and ready to eat, so the waiter politely took our drink and food order. Things went south after this. The bread took 20 minutes to come out. My baked potato soup came out with chunks of bacon fat rather than potato. I made the waiter aware of this, and he took it back and brought a new one. The second bowl wasnt any better, but I was starving and continued to eat it. Our bread finally comes out, and we start eating it. About 20 minutes goes by, and our main meal is brought out. Immediately, I noticed that the blood from the steak on the plate is almost fully cooked because it wasnt red it was brown and stuck to the plate rather than runny. I take my fork to dig into the masked potatoes, and it flakes up in three pieces. I took my knife and attempted to cut into the steak but wasnt able to. The piece of meat was tough and hard on the sides. The waiter comes by, and I show him what the issue is, and he gave me a grossed out look, so he took the plate away. I believe that the plate of food was sitting under a heat lamp for way too long, and the food basically cooked on the plate. It was disgusting. Im never going back. Worst money ever spent.

Date: 2 months ago

Review №114

Rating: 4

Date: 2 months ago

Review №115

Rating: 4

Date: 2 months ago

Review №116

Rating: 4

Excellent service from the waiters. The food is abundant and delicious. If you want to eat outside it can be very hot and there will be a lot of foot traffic.

Date: 2 months ago

Review №117

Rating: 1

The only saltgrass I have had problems with!!! The food was raw even though we ordered it ended up being well done for all the dishes. They took the raw food and after 15 minutes 3/4 of it came back. Until then the bad experience was bearable. The worst of all would come at the end, leaving the restaurant, next to the bathroom, there were some lumps of potatoes and once my family came out of the bathroom they saw cockroaches in the potato, just thinking about it made my stomach upset all day... The service was good but I wouldnt go back even for free food...Ill go back to the ones in Houston that I usually frequent and everything has been fabulous...

Date: 2 months ago

Review №118

Rating: 1

Service was ok for having a guy who couldnt speak English but I love that if you have 5 adults and a child hey charge you an extra 18%

Date: 2 months ago

Review №119

Rating: 5

Date: 2 months ago

Review №120

Rating: 1

I never share negative feedback like this but for this occasion might be worth it. The Salad is a non-washed cut of lettuce with improper cutting of the tomatoes (chunks). Check the picture. We ordered a T-Bone and we got a mini cut of meat (more or less 8 oz) that by obvious reasons was not a 40$ T-Bone. They insisted that is a T-Bone (an obvious lie). We left disappointed and hopefully, others wont have the same experience.

Date: 2 months ago

Review №121

Rating: 1

If I could give 0 stars I would!!! The service was absolutely atrocious. I came with only 6 ppl and we waited for about 10 minutes just to talk to someone to seat us. ABSOLUTELY UNEXCEPTABLE.

Date: 2 months ago

Review №122

Rating: 3

Location is great, service was great..food was average...not seasoned well.

Date: 2 months ago

Review №123

Rating: 5

Date: 2 months ago

Review №124

Rating: 5

Outstanding dining experience

Date: 2 months ago

Review №125

Rating: 5

Fantastic service. Extremely good food. They do a 15% military discount. I had a 12 oz steak, and my brother had the pork chop. Both were extremely good. It was not too expensive. Great seating outside by the river with shade. Steve was a fantastic server!

Date: 2 months ago

Review №126

Rating: 1

Watch out for the host named Karen. She will try to ruin your night. Disappointing... I was visiting San Antonio for the first time yesterday, wanted to try a Texas t-bone at Saltgrass. When I got in, she asked me if this was party for one. English is not my first language, so I didnt know what she meant. I asked what party for one means and she started repeating questions ARE YOU BY YOURSELF? ARE YOU ONE PERSON? IS THIS A TABLE FOR ONE PERSON? IT IS ONLY YOU RIGHT? in a tone that was not kind at all. Made me feel like I was stupid, I felt humiliated for not understanding. I was not expecting a reaction like that, because nobody else treated me this way since I came to the country. I was shocked, I couldnt say anything. I know that its a busy night and everybody is trying to do their job, so I understand that they were stressed out. But I also know that this shouldnt be the way how costumers should be treated, especially at Saltgrass which I know is one of the best. I was certain about leaving the place as soon as possible, I didnt feel welcome at all. I felt like a total stranger all of a sudden. My eyes uncontrollably started tearing up. But then I saw Alex, another host, smiling at me and asking where I wanted to sit... This made me smile as well and I wanted to give it a try. The servers (Ki and Joshua) were so kind, friendly, and so helpful that they flipped my experience the other way. I felt taken care of, enjoyed my food, and laughed. I am grateful for their good hearts, and their true understanding of what good customer service really is. I have to give one star and it goes to Alex, Ki and Joshua.

Date: 2 months ago

Review №127

Rating: 3

Date: 2 months ago

Review №128

Rating: 4

First time at saltgrass chain. Food and service were really good. The restaurant need a little bit more cleanliness even restrooms! Fix the AC too cause the corner where we re been seated was hot,the air conditioning was broken!

Date: 2 months ago

Review №129

Rating: 1

This is the worst Salt grass restaurant that I have ever visited. The service is the worst. They forgot my order, then they bring the wrong thing then it never came.

Date: 2 months ago

Review №130

Rating: 5

Happy Independence Day! We are having a great 4th of July at Saltgrass Steakhouse. I highly recommend chasing your hunger pains away at this Saltgrass because it is sooooo good! The Staff are very attentive and the food is overwhelmingly fantastic!! 10+ Landry s Food : 5/5 |

Date: 3 months ago

Review №131

Rating: 2

Salt Grass is one of our favorite Steak house restaurants, but NOT the one at the River walk. To make it short, the waitress was awful. It looks like he was having a terrible day and taking on us. Their Pina colada drink was pure syrup. The food was OK. Im not coming back to the Salt Grass San Antonio River Walk again. There are other places where they treat you better.

Date: 3 months ago

Review №132

Rating: 3

I got the Chicken Laredo which was really good, however my husband got the chicken fried steak and it was not the greatest. The batter was falling off of the steak and it was not crispy at all. Poorly done. Service was good, just bad chicken fried steak.

Date: 3 months ago

Review №133

Rating: 5

Date: 3 months ago

Review №134

Rating: 5

Nice restaurant, right on the Riverwalk. The food was really delicious and we will definitely eat here again next time!

Date: 3 months ago

Review №135

Rating: 5

Date: 3 months ago

Review №136

Rating: 5

On the San Antonio river walk. Top tier across the board.

Date: 3 months ago

Review №137

Rating: 5

Date: 3 months ago

Review №138

Rating: 5

The steak was cooked and seasoned perfect. Everything was reasonably priced. Service was attentive and friendly. Best restaurant experience in river walk so far.

Date: 3 months ago

Review №139

Rating: 3

Date: 3 months ago

Review №140

Rating: 5

The food is very good, the service needs to improve and the atmosphere is pleasant but too dark for my taste.

Date: 3 months ago

Review №141

Rating: 4

Date: 3 months ago

Review №142

Rating: 5

Great food I really enjoyed it

Date: 3 months ago

Review №143

Rating: 4

Date: 3 months ago

Review №144

Rating: 4

A breaded chicken milanese, it looked like a big steak and in reality it would be 40 grams, the rest was bread... I actually liked it

Date: 3 months ago

Review №145

Rating: 4

Date: 3 months ago

Review №146

Rating: 5

Date: 3 months ago

Review №147

Rating: 5

We ordered the wagu Steak it was awesome! Our server was nice but he was either too busy or not interested he may have not be able to get to his tables but I saw him 2 times whole dinner.

Date: 3 months ago

Review №148

Rating: 3

Date: 3 months ago

Review №149

Rating: 5

Been a long while since I ve been to San Antonio, let alone eating on riverwalk. Riverwalk has definitely changed for the worse however don t let that discourage your from trying saltgrass on the river! Upon entering, the restaurant was not super busy as we were able to be seated rather quickly for a group of 8. There was good music playing and the atmosphere was lively!! Our servers name (started with a j, I believe it was Josh or John, not sure) was Fantastic!! He was very attentive and very respectful!! He made sure everything was to perfection, and did one hell of a job!! Wish I would ve remembered his name or at least done this review right after! When it came to the food, the food was amazing and full of flavor! The food was cooked to perfection and didn t disappoint. I tried the red fish and it was amazing!! My wife tried a steak and it was juicy and full of flavor too!! I definitely recommend giving it a shot!!! Parking: Due to the restaurant being in downtown and on the riverwalk, parking was a hassle to find. Had to also pay for parking which can range from 20-45 dollars depending on where you park.

Date: 3 months ago

Review №150

Rating: 5

Date: 3 months ago

Review №151

Rating: 4

The ribs were very good. The chicken tenders were a little overcooked. Food

Date: 3 months ago

Review №152

Rating: 1

We were waiting for over an hour for our food. We ordered some beers and they brought us the nonalcoholic version. Never got the bread that they offered us and we never received the appetizer we ordered. When they brought us the food one of the plates had the wrong sides they promised to fix it and never did. Terrible service. We called the manager and we expected more care and concern but he just seemed to want to get us out of there.

Date: 3 months ago

Review №153

Rating: 5

Robert G was amazing! He was very attentive and made sure all of our food was great! Thank you so much for the perfect service!

Date: 3 months ago

Review №154

Rating: 5

I love their food & service. Best in all of riverwalk hands down. Food does not disappoint, I crave it all the time. A lot of food for your buck, totally worth every penny.

Date: 3 months ago

Review №155

Rating: 5

Date: 3 months ago

Review №156

Rating: 5

The steaks were cooked perfect, service was awesome. Took some time but worth the wait. Everyone really enjoyed their dishes.

Date: 3 months ago

Review №157

Rating: 5

Date: 3 months ago

Review №158

Rating: 5

Really great filet, however many of my party got a 10z medium sirloin which turned out quite medium-rare to even rare. Our waiter was amazing, and gave my daughter and son ice cream for a birthday treat.

Date: 3 months ago

Review №159

Rating: 5

Date: 3 months ago

Review №160

Rating: 5

Great place to eat well served and big quantities

Date: 3 months ago

Review №161

Rating: 5

Ribeyes were amazing. Service was fast and courteous.

Date: 3 months ago

Review №162

Rating: 5

Can t go wrong with Salt Grass, steak melted like butter in my mouth! Good drink selection and excellent service!

Date: 3 months ago

Review №163

Rating: 2

Food was fine but the service was awful. We had to ask for forgotten things twice and even needed a manager to get things correct. Would not return unless I had no other choice.

Date: 3 months ago

Review №164

Rating: 5

I had a fantastic experience at Saltgrass Riverwalk! Despite the nearby paid parking, I didnt wait at all for a table since I came alone to celebrate Fathers Day and was seated at the bar immediately. The T-bone steak was delicious, perfectly complemented by the broccoli and a fresh Caesar salad. I also enjoyed a well-crafted Old Fashioned drink. Highly recommend for great food and quick service!

Date: 3 months ago

Review №165

Rating: 5

Good food Cold beer Service wasn t the fastest but overall good. Just needs some AC in there. Little too hot Food : 5/5 |

Date: 3 months ago

Review №166

Rating: 5

First time at the Saltgrass and it s a really good place to eat. You have options in where to eat, inside ( 2 floors) or outside as well. When I say that the food has massive portions they really do! Man I was impressed with my plate being that huge, and the amount of food. Started with a Caesar Salad which was awesome, and then proceeded with my Chicken Fried Stake! Would recommend to those that are HUNGRY! Lucky we dine in when there was very few people but be on the look out on those holidays!

Date: 3 months ago

Review №167

Rating: 1

We were waiting for over a hour, we ordered some beers and two of them were the wrong ones, never got the bread that they offered us, when they brought us the food one of the plates was the wrong one they promised to fix and never did it and we ordered appetizers and never received it. Terrible service. We called the manager and we were expected more care and concern.

Date: 3 months ago

Review №168

Rating: 5

Date: 3 months ago

Review №169

Rating: 5

Mouth watering steak..right on the river walk. So beautiful at sundown

Date: 3 months ago

Review №170

Rating: 1

Date: 3 months ago

Review №171

Rating: 4

Date: 3 months ago

Review №172

Rating: 5

Food was seasoned well. Very large portion for the sides. They had the music too loud.

Date: 3 months ago

Review №173

Rating: 5

Date: 3 months ago

Review №174

Rating: 5

Date: 3 months ago

Review №175

Rating: 5

Dinner on the Riverwalk. Had the Cajun ribeye, steak was tender and the Cajun/Creole topping was delicious with shrimp and crab . Had a loaded baked potato and a Knob Creek old fashioned to start which was a generous pour. Had a bottle of Alexander Valley Vineyards Cabernet Sauvignon with the meal...it was only $43 a bottle...in a restaurant!! Great deal. Service was attentive without being intrusive and the view... well its the Riverwalk...it was amazing

Date: 3 months ago

Review №176

Rating: 4

Portions were a little small for our group, but the steak was great

Date: 3 months ago

Review №177

Rating: 5

I requested medium well and my steaks were perfectly cooked!!! It was slightly under medium well which is how I like it.

Date: 3 months ago

Review №178

Rating: 2

Not impressed. Food was ok, nothing to write home about.

Date: 4 months ago

Review №179

Rating: 5

Date: 4 months ago

Review №180

Rating: 5

Date: 4 months ago

Review №181

Rating: 5

Date: 4 months ago

Review №182

Rating: 1

As we were celebrating my daughter s graduation, we decided to eat here. Our party was a whooping 25 top. Above arrival, the temperature was extremely HOT! So about 5 pm guest were arriving but reservation was till 5:30. I had a couple minutes to put table covers and add some decor. As everyone proceeded to their seats Anton and Joshua, I believe were our servers, they were great. Everything came out on time and all together. Tho the most IMPORTANT part and my whole party was feeling it, the AC was not working properly! The entire time that we were there we were all SWEATING! It was disgustingly HOT! I asked Ms. Kay, what was wrong with the AC and she underhandedly avoided my question saying that well it is Texas ! Obviously I know what state I m living in I was extremely upset, even tho I did not show it, it made us all not quit enjoy the moment. Ms. Kay mentioned about getting us a fan, but that it would not arrive on time. As per her, management is aware of the problem. I seriously felt that my guests and I were cheated out from properly enjoying the moment and for what I paid, $ 992.00. And I was not offered a discount for the inconvenience that was not my problem but we all 25 guests suffered. I had guest leave early due to the unbearable heat. My father who is a diabetic was not feeling well. My niece who is 2 yrs old was fussy the whole time. Unfortunately that is part of hospitality making sure the guest are comfortable and we clearly were NOT!! And no one seemed to care enough to make it right. I will not ever go to that location (downtown) on Presa St ..

Date: 4 months ago

Review №183

Rating: 1

What a bad experience we just had in this place, When we arrived and placed our order, I stained my skirt with a piece of gum that was stuck under the table. The waitress saw what happened and called the manager, Venicio Lopez When he arrived he acted very haughty instead of trying to help me, he started telling us that he wouldnt give me money for my clothes, which I didnt ask for, that he would not cover the check for our table, like if we were asking for it! The only thing we expect was to have a good customer support, more empathy Se asked four our check and another manager approached, he was more kindly but the only thing we wanted was to leave, so we did

Date: 4 months ago

Review №184

Rating: 5

The Best Ribeye I have ever eat in my adult life. Service was outstanding. If ever in San Antonio do try it. Will not be disappointed.

Date: 4 months ago

Review №185

Rating: 1

We checked in at 6:30 and got our food at 8:30

Date: 4 months ago

Review №186

Rating: 5

Food was really good and so was the service. Steaks were good!

Date: 4 months ago

Review №187

Rating: 5

Date: 4 months ago

Review №188

Rating: 5

Love this restaurant. Visited in Amarillo, and the food at this location is just as good.

Date: 4 months ago

Review №189

Rating: 5

Date: 4 months ago

Review №190

Rating: 3

The employees were very nice. I think we came at a busy time. A portion of the time the restaurant was hot. The food was delicious.

Date: 4 months ago

Review №191

Rating: 4

The food was pretty good, the service was meh..... Its not terrible, but not great. I think our waiter is new to the service industry.

Date: 4 months ago

Review №192

Rating: 3

It was nice...

Date: 4 months ago

Review №193

Rating: 5

Delicious meal, I recommend the Grilled Salmon and steamed broccoli. The sweet potato fries were good also! The scenery overlooking the river walk is perfect!! We will be back!!

Date: 4 months ago

Review №194

Rating: 5

Really enjoyed sitting right on the River Walk, in the shade and people watching! The food was excellent and the misters kept the temperature reasonable. Another great job Saltgrass!

Date: 4 months ago

Review №195

Rating: 5

Yes it is a chain...but the cook from scratch and the steaks were great. Smoked Mac n Cheese...wow! Our server was amazing!

Date: 4 months ago

Review №196

Rating: 5

Date: 4 months ago

Review №197

Rating: 5

Excellent food. Great service.

Date: 4 months ago

Review №198

Rating: 5

We hosted a private event in the restaurant and the whole experience was AMAZING!! Noemi was great with the reservation process. And on the day of the event, we had Ashley and Daniel as our waiters, and they were outstanding! Both of them made the event even better! Oh, and the food was delicious!

Date: 4 months ago

Review №199

Rating: 5

Date: 4 months ago

Review №200

Rating: 5

Good food and service. Our waitress was attentive even though we had a big table.

Date: 4 months ago