About the Company
rating: 4.4
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm or pot roast at 8 am – we’ve got something for everyone. Enjoy your meal in our family-friendly, cabin-themed diner with our welcoming staff or order to enjoy in the comfort of your home.
Categories
- Diner
- American restaurant
- Breakfast restaurant
- Family restaurant
- Hamburger restaurant
Contact Information
Phone: +1 210-661-9416
Website: https://blackbeardiner.com/location/san-antonio-ackerman/
Address: 1112 Ackerman Rd, San Antonio, TX 78219, United States
- Sunday: 6 AM–10 PM
- Monday: 6 AM–10 PM
- Tuesday: 6 AM–10 PM
- Wednesday: 6 AM–10 PM
- Thursday: 6 AM–10 PM
- Friday: 6 AM–10 PM
- Saturday: 6 AM–10 PM
Photos
Reviews
Review №1
Rating: 5
Classic diner. Enjoyed my visit.
Date: 22 hours ago
Review №2
Rating: 5
Had a great breakfast here starting my day. Good consistency with staff as they made me a fresh decaf coffee towards the end of day. I only ordered the coffee & water the second time and was still felt welcomed.
Date: a day ago
Review №3
Rating: 5
Amazing food!!!
Date: 2 days ago
Review №4
Rating: 5
Date: 2 days ago
Review №5
Rating: 5
Date: 5 days ago
Review №6
Rating: 5
Date: 5 days ago
Review №7
Rating: 4
Date: 5 days ago
Review №8
Rating: 5
6 year olds love it, good service, earlier the better
Date: 6 days ago
Review №9
Rating: 5
Date: 6 days ago
Review №10
Rating: 5
Sylvia is awesome thank you for your smile Missed you last week Nice to see you thank you again Food : 5/5
Date: a week ago
Review №11
Rating: 5
Maybe the best breakfast Ive had all year. Cant wait to go again. Great wait staff as well.
Date: a week ago
Review №12
Rating: 4
We really enjoyed our food but the waitress was a little busy and forgot us for a while. there was a new waitress on the floor that we asked to help us and she did. Our food sat up on the serving window for a good 10 minutes. I understand its hard to get people to work but the lady that was our waitress was supposedly the night manager.
Date: a week ago
Review №13
Rating: 5
Date: a week ago
Review №14
Rating: 5
Date: a week ago
Review №15
Rating: 5
Date: a week ago
Review №16
Rating: 5
Great place great food great staff great prices
Date: a week ago
Review №17
Rating: 1
Expect a plate of eggs to take over an hour. Don t go here.
Date: 2 weeks ago
Review №18
Rating: 5
Date: 2 weeks ago
Review №19
Rating: 5
This place is an awesome place if you like cheese omelettes the cook made it so good it melted in my mouth that cheese omelette was awesome with cheddar not American cheese. Parking: Easy breezy parking
Date: 2 weeks ago
Review №20
Rating: 5
Great food and the staff were mad chill
Date: 2 weeks ago
Review №21
Rating: 5
Date: 3 weeks ago
Review №22
Rating: 5
Date: 3 weeks ago
Review №23
Rating: 3
Petro aint what they used to be but what is any more over priced for sure
Date: 3 weeks ago
Review №24
Rating: 5
Service was fantastic
Date: 3 weeks ago
Review №25
Rating: 5
Great portions go hungry or take a buddy ,they also have smaller portions but limited. Great Burger specials Food
Date: 3 weeks ago
Review №26
Rating: 5
Absolutely. My wife and I came down here to the Black Bear diner in San Antonio and absolutely loved it! I had the Volcano and it was delicious. David the chef was outstanding and made my wife a wonderful cheese omelette. My compliments to him. Our server Sylvia was very professional than the service she provided was outstanding. Highly recommend!!!
Date: 4 weeks ago
Review №27
Rating: 5
Date: 4 weeks ago
Review №28
Rating: 5
Awesome fish&chips, to be honest. Will be there again
Date: 4 weeks ago
Review №29
Rating: 4
Date: 4 weeks ago
Review №30
Rating: 2
Waiter had attitude the entire starting when we asked if she could dry the seat and table that she just left wet when she wiped it down right before we were being seated. Eggs Benedict sauce was burnt. Waitress had attitude because we sent it back to the kitchen and asked for it to be remade.She had attitude throughout our service. Second eggs Benedict came out with bottom of eggs and ham burnt.
Date: 4 weeks ago
Review №31
Rating: 5
Food was amazing like my server sylvia thank you for your smile
Date: 4 weeks ago
Review №32
Rating: 5
Date: a month ago
Review №33
Rating: 4
Sandwich was on point, but took a while to get it.
Date: a month ago
Review №34
Rating: 3
Its just ok
Date: a month ago
Review №35
Rating: 5
Not your typical *adjacent to gas station* diner.
Date: a month ago
Review №36
Rating: 5
Large portions. Youre definitely going to leave with some leftover. Food was great. Keep up the good work.
Date: a month ago
Review №37
Rating: 5
Yvonne was the best waitress theres ever been, but apparently she left about 6 weeks ago, what a shame, she was my main reason for stopping in! She even gave me a Trump pen the 1st time I stopped in here. You will never leave this place hungry, and the atmosphere is about as good as it gets! Super friendly staff here and well worth stopping in!!
Date: a month ago
Review №38
Rating: 2
Date: a month ago
Review №39
Rating: 5
Date: a month ago
Review №40
Rating: 3
Date: a month ago
Review №41
Rating: 2
Date: a month ago
Review №42
Rating: 5
Excellent little get away.
Date: a month ago
Review №43
Rating: 5
Date: a month ago
Review №44
Rating: 4
The atmosphere was very nice . Cozy. The waitress was very professional and kind.The food was pretty good. Id like to try the fried fish. We forgot they had all you can eat today so we missed that. I can say I wouldve like if the waitress told the specials before we ordered. Overall nice dinner place for all.
Date: a month ago
Review №45
Rating: 5
Date: a month ago
Review №46
Rating: 5
Surprisingly very nice for a truck stop diner. Friendly service, good food, good prices.
Date: a month ago
Review №47
Rating: 4
Date: a month ago
Review №48
Rating: 5
The waiter Giovanni was outstanding, friendly and helpful. Also, the cooks did a terrific job making a delicious basil pesto salmon over sautéed mushrooms, cherry tomatoes and spinach. Great western atmosphere too.
Date: a month ago
Review №49
Rating: 5
Date: a month ago
Review №50
Rating: 3
Waited for a long time to get our check, and it wasn t even busy.
Date: a month ago
Review №51
Rating: 5
Date: a month ago
Review №52
Rating: 5
Date: a month ago
Review №53
Rating: 4
Date: a month ago
Review №54
Rating: 3
Its a truck stop. It was clean. Wait staff was friendly. Alright.
Date: a month ago
Review №55
Rating: 5
Megan did a fantastic job. The food was excellent and the server was fabulous.
Date: a month ago
Review №56
Rating: 3
Date: a month ago
Review №57
Rating: 5
Date: a month ago
Review №58
Rating: 5
Date: a month ago
Review №59
Rating: 5
Went for breakfast and had to wait a very long time to get a table. Once we ordered our food, it took a long time to get it. They were short staffed, the Food was cold and missing items. Parking: Not enough handicap parking.
Date: a month ago
Review №60
Rating: 5
Wheelchair accessibility: Good Food
Date: a month ago
Review №61
Rating: 5
My dish was the salmon. We had the best experience. The food was delicious and beautifully plated. 5 star food. And 5 star service. The host was so kind and welcoming. Our server Amanda was incredible! Drinks were always full, she was kind and patient when it was time to order. I had a wonderful first time experience.
Date: a month ago
Review №62
Rating: 4
Nice hunters, Lodge style restaurant diner, interesting layout with things to buy. I was skeptical because it s kind of in a gas station, but the food s good. The biscuits were huge. It was well seasoned nothing to really complain about. our waitress with Sylvia, she started off a little push in rude but in the end, I guess things got better. My wife got here at 1 o clock and there was plenty of seating
Date: a month ago
Review №63
Rating: 5
I do try to eat and shop locally but a friend of mine ranted and raved about this so we went. We were lucky to get there when we did because by the time we left there was a line out the door. Theres your warning lol the food was very good, portions were good, service was great! And Im sure I will be back because this friend is not going to let me forget it LOL it was a bit confusing to get there, I must have passed it twice but worth the effort. When the pictures were taken we had already started eating- we had to hit it lol.
Date: a month ago
Review №64
Rating: 5
The food was excellent and the service was great too
Date: 2 months ago
Review №65
Rating: 5
New favorite diner, Jims who? Love decor,love the food Service excellent The newspaper menu was my favorite. Very unique. Coffee fresh and hot Table hot sauce at my convenience Will be back Sunday!
Date: 2 months ago
Review №66
Rating: 5
Date: 2 months ago
Review №67
Rating: 5
She was great Sylvia super sweet
Date: 2 months ago
Review №68
Rating: 5
Sylvia was amazing! She made sure we were taken care of the entire time. She s the best!!
Date: 2 months ago
Review №69
Rating: 5
Sylvia gives great service everytime I come in. She deserves a raise.
Date: 2 months ago
Review №70
Rating: 5
Sylvia was an excellent server. She was very professional & courteous . My coffee and water was always full to the rim and she was checking on us to see how we are doing. She went way beyond the call as a server and she is definitely one of the best I have had in San Antonio.
Date: 2 months ago
Review №71
Rating: 5
Sylvia is an exceptional waitress, always with a friendly smile.
Date: 2 months ago
Review №72
Rating: 5
Date: 2 months ago
Review №73
Rating: 1
Just wait almost one hour for burger. Thats crazy, no one caring. Its not restaurant. Never come back again
Date: 2 months ago
Review №74
Rating: 1
Ive tried to eat here three times. First 2 times, I walked across the street to the Mexican place after waiting 15 minutes to get seated. There may have been 10 patrons in the restaurant both times. Tonight, well where to start. Seated after 5 minutes with only 3 patrons (not parties). Ok, no problem there. 15 minutes to be acknowledged. Waiter took order. Didnt bring me my drink. 10 minutes, salad came. No drink. Assistant manager walked by and asked how I was doing. Told her about the drink. She took off to grab it. 2 steps later she saw what Im guessing is a close friend. Hugged, kissed him and took his hand. Walked into kitchen just chatting away. Waiter brought me my plate and I had to remind him about my drink. He finally brought it. Dont blame him since he seemed to be new and overwhelmed. Took a bite of my turkey. Was so salty, it burned my mouth. I gave up and got up to pay. Assistant manager never even glanced my way. Went to pay. Told cashier what happened. His advice? Dont show up in the evening... I swore under my breath, but loud enough for him to hear. Why have a truck stop diner and nor expect truckers to have supper? Never again will I attempt to eat here. Its a shame since I have always planned my stops to include Black Bear Diners.
Date: 2 months ago
Review №75
Rating: 1
Ordered the pot roast and veggie soup. Everything was cold. I don t know if it s because I ordered a hour before they closed but definitely was not satisfied with the food. But I can say the employees there are super nice.
Date: 2 months ago
Review №76
Rating: 1
Date: 2 months ago
Review №77
Rating: 5
Free good Silva thanks for everything
Date: 2 months ago
Review №78
Rating: 5
Silvia great service The Best of best such great service Great food Food
Date: 2 months ago
Review №79
Rating: 5
Date: 2 months ago
Review №80
Rating: 5
Date: 2 months ago
Review №81
Rating: 5
Awesome, made my group feel like we were at home tha k you sylvia
Date: 2 months ago
Review №82
Rating: 5
Great breakfast great service Sylvia enjoy this beautiful day again thank you Sylvia
Date: 2 months ago
Review №83
Rating: 5
Date: 2 months ago
Review №84
Rating: 1
The restaurant spends more time closed than providing service
Date: 2 months ago
Review №85
Rating: 5
Food was great but silva was awesone listen to me thank you silvia
Date: 2 months ago
Review №86
Rating: 5
Date: 2 months ago
Review №87
Rating: 3
Food was great but that Server name Sylvia. Need. To stop talking , I had to wait Ten minutes for a refill Food
Date: 2 months ago
Review №88
Rating: 5
Date: 2 months ago
Review №89
Rating: 5
Good food. Decent price. Friendly staff.
Date: 2 months ago
Review №90
Rating: 5
Best grub in years!!!
Date: 2 months ago
Review №91
Rating: 5
Silvia very good service
Date: 2 months ago
Review №92
Rating: 5
Surprisingly this restaurant was great..I was here all weekend & ate here a couple different times...They got good employees here...I was a bit shocked but very happy..
Date: 2 months ago
Review №93
Rating: 5
Excellent everything and the attention of Mrs. Silvia
Date: 2 months ago
Review №94
Rating: 5
Date: 2 months ago
Review №95
Rating: 5
Ive eaten at this place 3 times now. My first experience was horrible. The old woman that pushes the cart to both deliver meals and clean tables without cleaning the cart (VERY bad sanitation protocol) was asked for shrimp and chips 3 times and she delivered fish and chips. I was not happy. Never want her serving me again. I stayed polite and ate the meal and left knowing I would never let her serve me again. With that in mind, I decided I would try again with a different server because the fish and chips was actually good even though it was not what I wanted and I really like the look of the restaurant (looks like the dining facility at a logging camp), really cool. I now go here when grandma isnt on the clock. My last two visits there I was served by Jaliyah. This young woman is such a delight. Excellent service, detail oriented, beautiful personality, I couldnt be happier. My order was exactly what I wanted, the way I wanted it, and it didnt take long (my thanks also to the food prep person). I live alone so making a mess to eat then having to clean up after eating is too much when there is only one so I look to places to eat when I dont want to cook (about 3-4 times a week). I get tired of burgers and sandwiches without naming names. The Black Bear Diner is my new restaurant of choice (if Grandma and the cart are there, I leave). They have a unique menu (a newspaper), very good variety of selections to choose from (its actually rather large), you will enjoy the food and everyone there really is doing good to keep it clean and enjoyable. Thanks to everyone, but my biggest thanks is to Jaliyah. Management should thank her for her service, she is keeping customers coming back while Grandma is running people off.
Date: 2 months ago
Review №96
Rating: 5
good breakfast
Date: 2 months ago
Review №97
Rating: 4
The food and service at this black bear location was pretty good. There was no wait time unlike the one that s off of HWY 151. The food came fast after we ordered and everything was made correctly.
Date: 2 months ago
Review №98
Rating: 5
Food was Amazing!!! Sylvia was the best! Will be back
Date: 2 months ago
Review №99
Rating: 4
Dare I say, even better than the Iron Skillet usually associated with petro, and Iron Skillet was a good restaurant, until they stripped the buffet out of them. And the biscuits. first time I had bail half way through a biscuit
Date: 2 months ago
Review №100
Rating: 5
My server Lisa was amazing She came in last Saturday for a birthday party and she was best ever. We will be back and request Lisa as our server always.
Date: 2 months ago
Review №101
Rating: 5
Good food. Great service. Love the meatloaf!
Date: 2 months ago
Review №102
Rating: 5
No. I ve dined before. I will go eat there on my Birthday August 14. I love there Prime Rib.
Date: 2 months ago
Review №103
Rating: 5
Great breakfast Sylvia was amazing so earlier & great service Food
Date: 2 months ago
Review №104
Rating: 5
Great food sylvia was amazing server thank you
Date: 2 months ago
Review №105
Rating: 5
What a good service from Silvia, very good attention and recommendation!
Date: 2 months ago
Review №106
Rating: 5
Picked up some breakfast this morning at Black Bear. It was real good. Sylvia was very friendly and very helpful. Most definitely going back.. It s a little pricey, but I m still gonna go back. The food and service are worth it.
Date: 2 months ago
Review №107
Rating: 5
Food was awesome Sylvia so happy in the morning thank you Food
Date: 2 months ago
Review №108
Rating: 5
Sylvia was such a wonderful server she made sure we was taking care of real nice
Date: 2 months ago
Review №109
Rating: 5
Sylvia was a phenomenal host! Order was quick.
Date: 2 months ago
Review №110
Rating: 5
Great breakfast service was amazing thank you Sylvia great person
Date: 2 months ago
Review №111
Rating: 5
Great breakfast thank you sulvia for your smile thank you for early happiness
Date: 2 months ago
Review №112
Rating: 5
Food was amazing like Sylvia thank you so much for your kindness
Date: 2 months ago
Review №113
Rating: 5
First time here at this location, Our server lisa was outstanding and went above and beyond, we were here from evacuating due to Hurricane, we were tired and exhausted , and hungry. Lisa made us feel like family . Food was amazing and Karis the other server who also help check on us as well was Amazing. Thank you to both these wonderful servers.
Date: 2 months ago
Review №114
Rating: 5
The California Bacon Eggs Benedict is my go-to for breakfast. Service was wonderful as well. Highly recommend!
Date: 2 months ago
Review №115
Rating: 5
Was craving breakfast for dinner. My server Lisa was great! Very patient with my grandson and everything was great.
Date: 2 months ago
Review №116
Rating: 5
Date: 2 months ago
Review №117
Rating: 5
We went for breakfast and everything was delicious! The cub cakes decorated like a little bear were so cute. My blackberry stuffed French toast wasnt overly sweet, which I am thankful for. Ordered extra crispy bacon and it was exactly that. My hubby got the grizz and it definitely filled him up. The plates were big! Will definitely be returning to try lunch/dinner.
Date: 2 months ago
Review №118
Rating: 5
I just wanted to say our server Lisa was absolutely wonderful! She was very attentive to our needs and friendly! I hope to see her again when we come back!
Date: 2 months ago
Review №119
Rating: 5
My server Lisa was extremely nice and my food was good too!
Date: 2 months ago
Review №120
Rating: 5
Date: 2 months ago
Review №121
Rating: 5
Saw diner off I-10 decided to try it, order burger and fries which is my favorite go to food and I was not disappointed. Like to thank Sylvia for her professional, courteous, friendly and attentive service will definitely be going back when I m in the area.
Date: 2 months ago
Review №122
Rating: 5
Silvia is great person. Thank you so much for your smile
Date: 2 months ago
Review №123
Rating: 5
Hear a lot about this diner so we gave it a try. We tried the Bear s Choice and the Chicken Fried and Eggs which was incredible and large in portion size, but KUDOS to our wait person SYLVIA the service truly the best from the welcoming feel and treating us like Kings and Queens.
Date: 2 months ago
Review №124
Rating: 5
Never in my life have I ever met another server that goes more out of their way than Lisa!!! She made this whole experience a great one from start to finish! I will definitely be returning simply for her service. We appreciate you, doll! Thank you for taking such good care of my family!
Date: 2 months ago
Review №125
Rating: 5
Lisa was out server last night. Food came out quick, it was hot and a good size plate. Never ran out of drinks either. Will be back again
Date: 2 months ago
Review №126
Rating: 5
My family and I ate at black bear for the first time and the food was the best. My chicken fried steak and eggs was outstanding my wife and kids enjoyed their food as well. My orange juice was squeezed from real oranges I saw the machine doing it awesome.. We had a great time and the restaurant its really nice inside with all the bear designs and all. I just want to say Thank You to our waitress Lisa for the great service and being so kind to our children thank you so much...
Date: 2 months ago
Review №127
Rating: 5
Lisa was an amazing server I d definitely come back when I m in San Antonio again.
Date: 2 months ago
Review №128
Rating: 5
Our server Lisa was fantastic. Came in with my husband ,kids & parents. Lisa was very attentive and we never needed to ask for anything.
Date: 2 months ago
Review №129
Rating: 5
Date: 2 months ago
Review №130
Rating: 5
Service Was Great. Waitress Did A Fine Job(Sylvia) Was Attentive. Never Had To Ask If I Needed Anything. The Food Was Decent. Over All This Place Is Good. For A Quick Meal.
Date: 3 months ago
Review №131
Rating: 1
Nasty food. Never again
Date: 3 months ago
Review №132
Rating: 5
Always a good place to eat . Clean and nice staff .
Date: 3 months ago
Review №133
Rating: 5
I had the pleasure of being welcomed by Sylvia this morning, and I must say her customer service was absolutely outstanding. From the moment I walked in, she greeted me with a warm smile and made me feel incredibly welcomed. Her attentiveness and positive attitude set a wonderful tone for the rest of my day.
Date: 3 months ago
Review №134
Rating: 5
Sylvia .amazing waitress
Date: 3 months ago
Review №135
Rating: 4
Date: 3 months ago
Review №136
Rating: 5
We had the sweetest waitress ever, even though Gio was the cutest! Her attitude was very pleasant. She checked on us sufficiently, and we wanted for nothing! Great food. This was my first time at this location, and it will not be my past time if I am routed through here with time to stop.
Date: 3 months ago
Review №137
Rating: 1
This restaurant needs to have better management. We were not acknowledged upon arrival despite 3 employees standing at the entrance. There were dirty tables everywhere and had employees standing around. The first table they tried to sit us at had water and food on the table. The restaurant looked like it needed a lot of attention. The other Black Bear restaurants were not like this at all.
Date: 3 months ago
Review №138
Rating: 5
Sylylvia gave wonderful service & is very kind, wonderful Lady. Black Bear Diner is lucky to have her. The food & service was great.
Date: 3 months ago
Review №139
Rating: 5
Lisa was an awesome server. Very attentive and quick. Food was hot and good. Very clean restaurant. Definitely will be back
Date: 3 months ago
Review №140
Rating: 3
Went on noon. Lots of parking for trucks. Well served. Good portions not to expensive. Easy off ,easy on to hwy Parking: Night time is always full for truks ... at noon there are lots off spaces available... its petro... Kid-friendliness: Yes Wheelchair accessibility: Yes
Date: 3 months ago
Review №141
Rating: 5
Amazing service from Lisa!! We are traveling but she made us feel at home!! The food made us feel at home!! Great experience!! We will be back next time we visit this area!!!
Date: 3 months ago
Review №142
Rating: 5
Best and biggest taco salad Ive ever had. Yum
Date: 3 months ago
Review №143
Rating: 4
Date: 3 months ago
Review №144
Rating: 5
Date: 3 months ago
Review №145
Rating: 1
In chicken avocado club there was no wtf Nd sweeet patato fries was burnt Last week i orderd california burger with veggie paty and there was no Jack chesse Orders for (to go) they make shit
Date: 3 months ago
Review №146
Rating: 2
Brought food, no bread that was ordered, no silverware to eat with, no napkins. Asked for sugar-free syrup, was brought regular syrup. Was told be back with a refill before food came, which didnt get untill got bread. Took 10+mins to get anyones attention to fix this. Finally brought cornbread when meal 1/2 done. Pancakes were the kind that crumble when you try to pick them up with a fork. Was sick to my stomach rest of the day.
Date: 3 months ago
Review №147
Rating: 4
Date: 3 months ago
Review №148
Rating: 5
Me and my wife arrived at 9:51..9 minutes before closing time. You would have never known. Staff was super friendly and helpful. Lisa was our server and she was the best ever. Everyone works last night was great!...But man this was the BEST fried shrimp Ive ever tasted in my life. Seasoned,juicy,thick and meaty. Fries were very delicious and seasoned as well. My wife enjoyed her fish and chips as well. Im getting ready to eat here again as I type this to try out their Volcano breakfast. If you are EVER in the San Antonio area PLEASE give them a try!!! 10 out of 10 , Im eating again!
Date: 3 months ago
Review №149
Rating: 5
We have been to this location MANY MANY times and have never been disappointed. The food is the best breakfast I have had and the service is always top notch. We even bring our friends every chance we get. This location is pretty far for us to come from Poteet but we come anyway because it is that good. Cant wait to try the new location once it opens but I am sure we will still frequent our favorite Akerman location.
Date: 3 months ago
Review №150
Rating: 5
Date: 3 months ago
Review №151
Rating: 1
Date: 3 months ago
Review №152
Rating: 4
Well, I go there, especially and specifically for the coconut pie. It is so delicious. It reminds me of some pterodactyl pies. I used to see on the Flintstones and it tickles me every time I buy one they re so perfectly made. They re delicious.
Date: 3 months ago
Review №153
Rating: 4
Order a breakfast melt no tomatoes or eggs but really for the price you would expect more than a slice of ham and a slice of turkey one slice of bacon
Date: 3 months ago
Review №154
Rating: 5
I eat at Black Bear all over the country at least 4 times a week. Being there in most Petro truck stops This location is just an awesome experience Glad im there at least twice a week Keep up the GREAT work Chris West coast renegade
Date: 3 months ago
Review №155
Rating: 5
Date: 3 months ago
Review №156
Rating: 5
Parking: Truck stop so there is plenty of parking Wheelchair accessibility: Seen a few people maneuvering around in wheelchairs and walkers throughout the store and restaurant Food : 5/5 |
Date: 3 months ago
Review №157
Rating: 3
As a pretty big fan of the Old Iron Skillet (Before The Pandemic), it was hard to see it go. Ive been trucking for 34 years and Iron Skillet was a really bright spot if I had one on my route. I truly miss one of the best salad bars ever. The Black Bear is not bad. Im going to give them time to get settled into these new venues. The restaurant business is tough and we all need to give them a chance in this environment. I had the Bears Choice breakfast with two eggs, a choice of ham, bacon or sausage and pancakes, french toast, biscuits and gravy or a waffle. I chose the ham and pancakes. This break is $13.99. The two pancakes were huge, I mean huge. Both in diameter and thickness. Probably 10 inches in diameter. The ham steak, well it was 2 square but of good quality and flavor. My eggs came as ordered so no problem there except I believe they were made on the flattop not an egg pan so slightly scaly from high heat. All of this was served on one oval plate approximately 12 x 8. The pancakes were hanging off one side. No problem really. But... The maple pancake syrup was hot which was good. My personal opinion is that it seemed stingy on the protein and overbearing on the carbs. I would never serve this on one plate. Id like to see a larger ham steak and merely one pancake that size as I only ate one. But like I said, its new and training takes time. Ill surely return as they are most likely going to improve. Also, theres a trend in restaurants where someone seats you, gives you menus and beverages and then they are switched out to another person. This becomes confusing to a customer as to who their person is. This happened here. Plus I was near a shift change so there was a third person involved. LoL. I just never knew who my go to was at any point. I do like the atmosphere and decor. Its warm and welcoming.
Date: 3 months ago
Review №158
Rating: 4
Great portions, outdoorsy decor and a smiling staff. Kid-friendliness: Full color kids menu options. Food : 4/5 |
Date: 3 months ago
Review №159
Rating: 5
It is a truck stop so......
Date: 3 months ago
Review №160
Rating: 5
Date: 3 months ago
Review №161
Rating: 2
We decided to give this place a shot. We were seated quickly. We sat for a bit and not a waiter or waitress in sight. One of the off duty waitress let the others know that we had been sitting for a bit. We finally have someone come over. After two of the waitresses started arguing with each other in front of customers. She took our drink order and our meal order. We never saw her again after that. Not until had to go up to the bar area and request a refill for my husband s drink. She finally comes back by asking if our food was good. I will say that the food was really good. The pancakes were my favorite. Hopefully they will figure out the wait staff issue for the next time we come.
Date: 3 months ago
Review №162
Rating: 5
Date: 3 months ago
Review №163
Rating: 1
Took 10 mins to get seated. Order meat lovers omelet and red potatoes said no onions it showed up with onions red and green peppers. First and last time to eat at a black bear restaurant.
Date: 3 months ago
Review №164
Rating: 1
My potatoes were completely burnt. I made a comment to the server and she didnt think anything of it so I had to keep them. I would never have served this plate to anyone. I would be embarrassed. The waitress was very nice, I will give her that. Thats why service got 2 stars rather than 1
Date: 3 months ago
Review №165
Rating: 1
First of all, have a seat yourself sign at the front if you take pride with this rule. Scolding another waitress in front of the waiting party, very professional. Secondly, if you want to talk badly about your customers, I get it, you have to vent. Worked in this industry, I know it s a pain. But when you (waitress) stand close by our table, raise your voice intentionally to make sure we can hear you loud and clear? Come on. Lol. Were you looking for a fight? Seems like it. Very classy. This specific location was a recommendation. Won t be back, won t recommend further. Do better for your future customers. And for the management responses claiming they ll assist and do better, don t bother. I saw the recent negative reviews on G, Y and fb. It was my fault I didn t check before. Just sharing some feedback for your future customers. Remediation isn t needed here. Thanks!
Date: 3 months ago
Review №166
Rating: 5
One of the best comfort food places in San Antonio thats not Mexican food.. Sylvia the server was awesome..
Date: 3 months ago
Review №167
Rating: 4
Date: 3 months ago
Review №168
Rating: 5
The server was excellent. Very attentive. Excellent food as well.
Date: 3 months ago
Review №169
Rating: 5
Their food is always delicious. Im glad they came to San Antonio. We tried them for the 1st time in Colorado back in 2021. We like Linda because she does a great job. Parking: Theres plenty of parking all around Wheelchair accessibility: They have a ramp at the entrance.
Date: 3 months ago
Review №170
Rating: 4
Its a nice, fairly clean truck stop with lots of garbage receptacles outside which is an awesome thing.
Date: 3 months ago
Review №171
Rating: 5
Our first time trying this place out and let me tell you. The service was awesome, Thank you Ms. Sylvia. She was so inventive and very sweet. We will definitely be going back!
Date: 3 months ago
Review №172
Rating: 5
Great and Friendly service from Sylvia the waitress.Keep up the great work!Loved the great portions Good enough to satisfy a truckers appetite.
Date: 3 months ago
Review №173
Rating: 5
Everything is always great here for us. One of our favorite stops in SA
Date: 4 months ago
Review №174
Rating: 5
Date: 4 months ago
Review №175
Rating: 5
Best food ever at a truck stop
Date: 4 months ago
Review №176
Rating: 5
This place is our favorite for sure. The food is always delicious and the service is top notch if you ask for Sylvia, Linda or Amanda. We are truly gonna miss this place and Sylvia with whom we formed a beautiful friendship . Please go and support this restaurant and these 3 wonderful ladies
Date: 4 months ago
Review №177
Rating: 1
Cant do orders to go,wanted to get a order to go because there was a line,told couldnt do a order to go,dumpest thing Ive ever heard.
Date: 4 months ago
Review №178
Rating: 5
Date: 4 months ago
Review №179
Rating: 5
Busy place. Its nice to still have kitchens around like this. Menu is definitely diner. Great value on the plates of real food with down home 70s - 80s feel. Rustic an up to date at the same time. An the Servers were hustling all with a smile. Would recommend.
Date: 4 months ago
Review №180
Rating: 5
Date: 4 months ago
Review №181
Rating: 2
Date: 4 months ago
Review №182
Rating: 5
Great choices, wonderful staff. Delicious food. I like bacon in my grits, holy moly do they put bacon in there. That was a bacon lovers dream.
Date: 4 months ago
Review №183
Rating: 1
They were closed ... .
Date: 4 months ago
Review №184
Rating: 4
We celebrated mothers day with 9 people. They easily accommodated us with only 5 minute wait time. Service was great, Food was good as usual except for husbands tri-tip.
Date: 4 months ago
Review №185
Rating: 5
Date: 4 months ago
Review №186
Rating: 5
Great food. Clean restaurant. Very friendly service. I wanted the tri tips, but they were out. It probably means they were very good. Got the tomato soup and a chicken club. Both were delicious. The Papa Bear hot sauce is nice as well. Lots of flavor and a decent amount of heat. If you are near this chain and hungry stop to eat. Well worth it.
Date: 4 months ago
Review №187
Rating: 5
Date: 4 months ago
Review №188
Rating: 1
Came in to order a to go meal today waited over 30 mins as the first person in line at the Togo window and was never even greeted. Or acknowledged. As I waited I watch the staff member come to the counter over 5 times to check ppl out which several complained about cold food and poor service. Food
Date: 4 months ago
Review №189
Rating: 5
Food was amazing! Cant wait for the new location at 151 and Cable Ranch road to open. Its right by our house.
Date: 4 months ago
Review №190
Rating: 4
Date: 4 months ago
Review №191
Rating: 5
Jacob is the best server EVER!
Date: 4 months ago
Review №192
Rating: 5
Surprisingly good, you can expect to find some soul food here. Service was great and a solid spot to grab lunch if you re in the area.
Date: 4 months ago
Review №193
Rating: 5
This place is off the charts!!! Huge portions and extremely delicious dishes!
Date: 4 months ago
Review №194
Rating: 5
Date: 4 months ago
Review №195
Rating: 4
Date: 4 months ago
Review №196
Rating: 5
Great people great food service was exceptional. Thanks everybody when Im not busted down for a week Ill make it up to you I appreciate your service
Date: 4 months ago
Review №197
Rating: 5
Best truck stop in San Antonio, TX also a great Mexican restaurant near
Date: 4 months ago
Review №198
Rating: 2
Restaurant was closed,
Date: 4 months ago
Review №199
Rating: 4
Not To Bad
Date: 4 months ago
Review №200
Rating: 5
Date: 4 months ago