About the Company
rating: 3.8
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Categories
- Restaurant
- Breakfast restaurant
- Chicken restaurant
- Fast food restaurant
- Hamburger restaurant
- Takeout restaurant
Contact Information
Phone: +1 972-635-2228
Website: https://locations.whataburger.com/tx/royse-city/540-w-interstate-30.html/?utm_source=yextpages&utm_medium=locallistings&utm_campaign=yextpages
Address: 540 I-30, Royse City, TX 75189, United States
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Photos
Reviews
Review №1
Rating: 4
Date: 3 hours ago
Review №2
Rating: 1
Dont order through the app. Just dont do it. They cant figure it out after Ive given it a shot 3 different times. Youre better off ordering through the drive through, at the counter, or just go somewhere else.
Date: 17 hours ago
Review №3
Rating: 1
Just ordered an entire salad to go sit in the car and wait for my kids out of school and eat it, got all the way to the school to realize there s no fork or napkins. I can t even eat it. And now it s gonna go bad during the hour waiting. Thanks alot whataburger, you suck.
Date: a day ago
Review №4
Rating: 1
Ive ordered here 3 times in the last month due to long shifts. Every time Ive ordered they do not give utensils or any sauces asked for. I cannot eat salad with my bare hands! They also serve stale hard and dry food every time! They say 3rd time is the charm. 3rd time just cemented my resolve on never ordering at whataburger again. Edit (update) This is the third time Ive gotten food poisoning at this location from their salad. Whatever process is needed this will be reported!
Date: a week ago
Review №5
Rating: 4
Date: 2 weeks ago
Review №6
Rating: 5
Date: 2 weeks ago
Review №7
Rating: 5
Date: 2 weeks ago
Review №8
Rating: 4
I don t know why they don t keep the buffalo ranch chicken strip sandwich around all year. It s a sad day when you open the app and it s no longer there. This location is pretty consistent with the quality of food and getting orders right. Your mileage may vary.
Date: 2 weeks ago
Review №9
Rating: 5
Date: 3 weeks ago
Review №10
Rating: 5
This is my favorite Whataburger location the food is hot and fresh.
Date: 3 weeks ago
Review №11
Rating: 5
Order taker was friendly and accommodating. Biscuits, gravy, fries and Whataburger Jr. combo was hot and delicious. Only downside was the two MEN playing videos on SPEAKER!! Highly recommend this Whataburger!!
Date: 3 weeks ago
Review №12
Rating: 5
Date: a month ago
Review №13
Rating: 5
Fresh super hott food great customer service
Date: a month ago
Review №14
Rating: 3
I had to redo my review. We used to like this Whataburger, but in the past year, they have experienced a drastic drop-off. VERY INCONSISTENT.
Date: a month ago
Review №15
Rating: 5
Date: a month ago
Review №16
Rating: 1
September 2nd around 5:00am I ordered two number ones combos and one of the cheese burgers had avocado and light mustard on it and when I got home I realized that my cheese burger had no hamburger patty and no cheese on it, the avocado was smeared all over the wrapping paper inside and out and it had extra mustard on it, this was extremely disappointing and I wont be ordering from here again.
Date: a month ago
Review №17
Rating: 5
Date: a month ago
Review №18
Rating: 4
Date: a month ago
Review №19
Rating: 1
went through the drive through at 2am, only had 2 cars behind me, 0 cars in front of me, and had the worst experience with the fool taking my order & giving me my food. first the tone he had used through the speaker had sounded like he was annoyed that i ordered a #11 with modifications, its on the menu for a reason. second i tried to ask to add to my order 2 cookies while at the window BEFORE i paid for the meals, and was rudely interrupted before i could even ask for what i wanted to add with the excuse of as a line forms i cant add anything to any orders because we are starting to get busy just 2 pre-made, pre-packaged cookies. he was a larger gentleman with a goatee and a man bun with black hair.
Date: a month ago
Review №20
Rating: 3
Date: a month ago
Review №21
Rating: 5
Date: a month ago
Review №22
Rating: 3
Whataburgers taste has definitely changed. Burgers were too salty. Does not taste like the Whataburger I knew as a kid.
Date: a month ago
Review №23
Rating: 1
Date: a month ago
Review №24
Rating: 3
Timeliness. If time isnt your friend or even if it is, this Whataburger location will rob you of it, at least in drivethru. They used to be on point, but havent for awhile now. Today, I made it a point to track the time. Arrived and ordered at 1.49pm. No wait time for that. Ordered. 4 cars in front of me. Didnt get to the window and charged until 2:04 and food finally and drive off at 2:08. My spouse espounging frustration, stated that she was done coming to this location.
Date: 2 months ago
Review №25
Rating: 3
The eggs were scorched and the extra crispy bacon was anything but crispy. Good thing we asked for crispy bacon or they would had been raw. The jelly packages were sticky and the color of the strawberry was dark. This location does a tremendous drive thru business. The quality of food in the restaurant is always a struggle so I would never trust driving off to find my food is under par. Today the restaurant was moderately busy so the wait was not unreasonable. The restaurant was clean enough even though the table was sticky and we had to wipe it off ourselves. We tolerate this same level every Sunday morning because of convenience. On the most part employees are nice, but a few need to avoid this line of work.
Date: 2 months ago
Review №26
Rating: 2
I really love the food here and everyone seems friendly enough but Ive been eating there weekly for the past frew months and the music is so freaking loud you cant even think or have a conversation! The dining area is for dining and visiting, isnt it?? I asked the girl at the front if they could turn it down and she says she will ask the manager and it never gets turned down. I continue to ask every time I eat there and continually get ignored. Im going to write a letter to coorporate with names on this too. The dining area is for customers not for the employees to have a jam session. TURN IT DOWN!
Date: 2 months ago
Review №27
Rating: 1
This is the most sorry place I ever experienced whataburger in Royse City is the worst one I ever walked in. Food very cold. Drive-thrus wrapped around the lobby is just as full. The workers are running around like a chicken with their head cut off.. I will never go to that Whataburger again. I would rather drive to Rockwall or Rowlett for a Whataburger. The workers there need to be trained properly is too many workers there for the food to come out the way that it did. And there is no way that it should be that many customers in there with that many employees in there what a sorry sorry sorry restaurant
Date: 2 months ago
Review №28
Rating: 5
Date: 2 months ago
Review №29
Rating: 5
Its definitely one of the best Whataburger restaurants around. They keep the interior in a constant state of cleanliness, and the food is delicious, the hamburgers in particular.
Date: 2 months ago
Review №30
Rating: 1
This location usually has service great during the morning shift, food and fries are always fresh. Unfortunately, I stopped here tonight and the fries were recooked and stale. Toast was not fresh. Terrible experience
Date: 2 months ago
Review №31
Rating: 5
Date: 2 months ago
Review №32
Rating: 5
Date: 2 months ago
Review №33
Rating: 5
Date: 2 months ago
Review №34
Rating: 5
Date: 2 months ago
Review №35
Rating: 5
On a road trip and looking for a quick fast food location near the interstate. This location was clean and the service from ordering to getting the order was provided in a timely manner. The burger and fries were of the quality I ve received at other Whataburger locations.
Date: 2 months ago
Review №36
Rating: 5
Date: 2 months ago
Review №37
Rating: 5
Date: 2 months ago
Review №38
Rating: 1
Date: 2 months ago
Review №39
Rating: 5
Biscuits and gravy are really great for a fast food establishment. Double burger is very meaty and delicious. French Fries are definitely worth getting if youre a fan. Not top tier but solid. Employees are fine, just not the friendliest bunch. Not rude by any means but just not overtly friendly. Cleanliness is good. If you go inside to order they definitely favor the drive thru. Pretty common at fast food places though. Wait time was longer than expected, just sayin. Overall worth trying.
Date: 3 months ago
Review №40
Rating: 2
The girl this morning that was working the drive-thru was very pushy with my food and also very rude, not the best service but at the same time it is fast food so you cant expect much more..
Date: 3 months ago
Review №41
Rating: 5
Ive always used the app when placing orders, makes the trip quick and easy. The staff are kind and the food is great.
Date: 3 months ago
Review №42
Rating: 5
Date: 3 months ago
Review №43
Rating: 5
Date: 3 months ago
Review №44
Rating: 5
This is the cleanest Establishment that I ve visited. Nice work!!
Date: 3 months ago
Review №45
Rating: 3
Slow
Date: 3 months ago
Review №46
Rating: 5
Date: 3 months ago
Review №47
Rating: 5
Best fast food burger. Period.
Date: 3 months ago
Review №48
Rating: 1
Pay extra for large fry and they fill 3/4 of the way full.
Date: 3 months ago
Review №49
Rating: 5
Best fast food restaurant in San Antonio.
Date: 3 months ago
Review №50
Rating: 5
Stopped at this location on our way home and the service was great. Food was exactly how we ordered it and the service was friendly. First we went through the drive thru then went back in to use the bathroom and get the kids a shake. Bathrooms and inside were clean, inside staff were friendly.
Date: 4 months ago
Review №51
Rating: 2
Friendly staff, but my Fries were stale and cold. Burger didn t taste so fresh either. Not the Whattaburger quality I m used to.
Date: 4 months ago
Review №52
Rating: 5
Date: 4 months ago
Review №53
Rating: 3
We LOVE this WB in Royse City but we FREEZE inside! Bring your blanket if you re dining in. It is always uncomfortably cold.
Date: 4 months ago
Review №54
Rating: 5
Date: 4 months ago
Review №55
Rating: 1
For one I am not happy that I had to pay $22 for a junior burger and a number two with a medium fry and a medium Dr Pepper and then on top of that I ve been in the drive-through for over 20 minutes sitting here waiting on my food and I haven t even gone anything. No one s came to the door and inform me that they re backed up. No one s told me sorry for the long wait this is very unprofessional. I am in the very front of the line paying $22 for one meal and a junior burger yall people at whatathurger need to give your job to someone who actually wants to work Edit: so I just told the employee what is the holdup we ve been waiting out here for almost 25 minutes now and she tells me that they re waiting on the meat. I ve worked in the fast food industry before it is not take 25 minutes to flip a burger and get it cooked, I understand when it gets busy, but for when it s not even busy at all, and I got a terrible excuse from a terrible employee that does not care for customer satisfaction. I do not recommend this Whataburger to anyone. I expect a refund and an apology from the owner himself or herself this is this is terrible. Don t ever come to this place.
Date: 4 months ago
Review №56
Rating: 5
Very good, but very slow service.
Date: 4 months ago
Review №57
Rating: 1
How hard is it to make 2 milkshakes and get them right. We ordered 2 chocolate milkshakes and 2 orders of fries. Took 15 minutes to get them and they were wrong. They gave us vanilla shakes not chocolate. And it took15 MINUTES for them to screw up a very simple order. Normally I would not say anything but this is the 3rd time.
Date: 4 months ago
Review №58
Rating: 4
Date: 4 months ago
Review №59
Rating: 4
Best burger Ive had from a Whatabuger in years.
Date: 4 months ago
Review №60
Rating: 1
I love Whataburger but this location is so bad, the service is slow and the team looks so bored. Hopefully they do something to motivate the team Food
Date: 5 months ago
Review №61
Rating: 1
Terrible customer service as per usual in this location. Cashier you can really see it in their face they DONT WANT TO BE THERE.
Date: 5 months ago
Review №62
Rating: 5
This is a staple of Texas! Whataburger has always been a favorite burger place of mine. This location is great for Royse City. The biggest problem is that it is popular and can have some long drive through lines, so... Dine in! Parking: There should be plenty of parking, but avoid areas where the drive through backs up.
Date: 5 months ago
Review №63
Rating: 4
Date: 5 months ago
Review №64
Rating: 5
Well run Whataburger.clean. friendly.foof was great
Date: 5 months ago
Review №65
Rating: 2
Date: 5 months ago
Review №66
Rating: 1
The lady at the drive thru was about as nice as a honey badger who was just kicked in the no no spot. I was apparently bothering her just by ordering at the speaker and then I had the nerve to pull around to the window to pay. Told me to pull into a spot to wait and then brought out an incomplete order. Very salty food too. Landon is awesome though and should be promoted.
Date: 5 months ago
Review №67
Rating: 4
Date: 5 months ago
Review №68
Rating: 4
So the food isn t bad, but I order on the app 9/10 times. I get the normal American cheese and I add a slice of Monterey jack cheese and they always forget one or the other. It s frustrating because it s almost a dollar a slice just add the other slice
Date: 5 months ago
Review №69
Rating: 5
Date: 5 months ago
Review №70
Rating: 4
Date: 5 months ago
Review №71
Rating: 5
Always love whataburger!!
Date: 5 months ago
Review №72
Rating: 5
Order is correct and staff are sweet!
Date: 5 months ago
Review №73
Rating: 5
Wanted a strawberry shake, got a strawberry shake. It tasted the way it was supposed to, and the drive through was speedy
Date: 5 months ago
Review №74
Rating: 5
Food was good but I hadnt had WB since last year, I feel like the portions seemed a bit smaller like the hamburger. IDK maybe its my imagination Im not complaining because I used a coupon. Still very good and will visit soon
Date: 6 months ago
Review №75
Rating: 5
Date: 6 months ago
Review №76
Rating: 5
Date: 6 months ago
Review №77
Rating: 5
Date: 6 months ago
Review №78
Rating: 5
Date: 6 months ago
Review №79
Rating: 2
It took 4 tries to get my order correct (spicy chicken sandwich pickles only). It came with mayonnaise, then smothered in ketchup, then a non-spicy chicken sandwich with pickles, and finally what I ordered. They were apologetic, gave me a brownie, and seemed to try to go fast. But still. 4 tries is silly. It was good, but not $11 good, once I finally got it. Also the fries were just ok. I dont think Ill come back.
Date: 6 months ago
Review №80
Rating: 1
Horrible food! I spent 20 minutes waiting in the outside car line AFTER I paid to only get cold food and French fries that tasted like they were left out for hours! I went back inside and asked for all fresh food. We got fresh fries but they warmed up the burgers so those weren t fresh! I asked for no onions and twice I got onions! This is the 3rd time this has happened at this location! How do you wait 20 minutes for food and get cold or stale food?? We will never be back to this location. Do better!!! I want my money back!!
Date: 6 months ago
Review №81
Rating: 1
Whataburger just isn t what it used to be. If you luck out and they get your order correct - it still isn t really that great. Every time we come here we leave disappointed. Wrong orders happen more often than not, and it is never a good experience. The managers are not even helpful and accommodating in making things right it s likely they are breaking their back just to fix their mistake. Only come here because my sons love it but in and out is 1000000000x better.
Date: 6 months ago
Review №82
Rating: 5
Nice, clean, friendly place. And the food is good!!
Date: 6 months ago
Review №83
Rating: 1
asked for ketchup instead of mustard. this is disgusting. i can t eat this.the fries are cold and stale Food
Date: 6 months ago
Review №84
Rating: 2
UPDATE: 5/9/24 Im not sure if the staff has changed but the food is awful. Eggs are burnt and bacon tastes like someone dipped it in chemicals. Also, the dining room music was so loud I couldnt hear my mom talking and I asked 2 employees if they could turn it down some and both said they would try and then didnt touch it. I wont go back. Its crazy how bad the food places around here have gotten. They want us to pay big bucks for food that is way below par and service sucks on top of that. The employees are nice, food is what it is. I gave 2 stars due to how loud the inside music is always playing. I m a country fan but it s so loud you can t even talk to who your dining with. Turn it down and I ll change the review.
Date: 6 months ago
Review №85
Rating: 5
Date: 6 months ago
Review №86
Rating: 1
Bella
Date: 7 months ago
Review №87
Rating: 5
Date: 7 months ago
Review №88
Rating: 5
Great food friendly food
Date: 7 months ago
Review №89
Rating: 5
Date: 7 months ago
Review №90
Rating: 4
So this place has been having issues lately. Its becoming troublesome. I believe the Management needs to be Evaluated.The reason I say this is the last few times I have been at this location they are always understaffed. Why have a online service if you dont have the staff for it. I had to wait more that 20mins for my for to come to me and I had it set for a Specific time so I would not be late. But I watch the drive thru struggle as well but the drive thru was getting their food before the people that order online. Thats not right. So Management needs to be looked at and fixed. Its their problem. The staff is great.
Date: 7 months ago
Review №91
Rating: 2
Unbelievably slow at the drive through. Small line, small order. Waited a completely unacceptable amount of time.
Date: 7 months ago
Review №92
Rating: 5
Date: 7 months ago
Review №93
Rating: 5
Date: 7 months ago
Review №94
Rating: 4
Date: 7 months ago
Review №95
Rating: 5
If I could give them 10 stars I would be happy to do so.
Date: 7 months ago
Review №96
Rating: 3
Food is good, but its been awhile since Ive had an order without an error here. Theyre friendly.
Date: 7 months ago
Review №97
Rating: 2
I just went in for some french 5:30 in the morning there horrible, We used to eat Whataburger once a week. Then we stopped because nothing ever changed (even sent in emails) with the quality of the food. Well guess im still not going back.
Date: 7 months ago
Review №98
Rating: 5
Date: 8 months ago
Review №99
Rating: 5
Date: 8 months ago
Review №100
Rating: 5
Date: 8 months ago
Review №101
Rating: 5
Date: 8 months ago
Review №102
Rating: 5
Date: 8 months ago
Review №103
Rating: 5
Date: 8 months ago
Review №104
Rating: 1
Never again the service is beyond slow even after a mobile order placed in advance! Avoid this location save your time and money!!
Date: 8 months ago
Review №105
Rating: 5
Date: 8 months ago
Review №106
Rating: 5
Very good place to eat and the employees very attentive to the customer
Date: 8 months ago
Review №107
Rating: 3
The service at all Whataburger are slow, but this one had 8 cars in the drive through, and inside there were 3 people in front of me to order. I waited 5 minutes, and still didnt order.
Date: 8 months ago
Review №108
Rating: 5
Date: 8 months ago
Review №109
Rating: 1
Whole order wrong nothing is right and spent $30. This place is terrible. I would put what they messed up but its literally too much to write. My breakfast burger looks like someone stomped on it before they wrapped it. Every other sandwich besides that was completely wrong
Date: 8 months ago
Review №110
Rating: 5
very good
Date: 8 months ago
Review №111
Rating: 4
Date: 8 months ago
Review №112
Rating: 5
My favorite
Date: 8 months ago
Review №113
Rating: 5
Date: 8 months ago
Review №114
Rating: 5
Date: 8 months ago
Review №115
Rating: 5
Date: 9 months ago
Review №116
Rating: 5
This restaurant was clean, and after ordering, they brought my food to me. Ill definitely eat here again and again
Date: 9 months ago
Review №117
Rating: 1
Night shift could do better. You say fresh (Oh we can make it fresh) absloutley cold everytime. Pure lazy. If I worked here it would be all fresh everytime. My fries are old I know what you do. Use old fries and put them back in the oil. Instead of adding fresh ones. Not only that sometimes cold. My fries are just thrown in the bag my fries upside down all poured out. Guess because you got upset . My burger was literally cold. I paid good money.Fries are nasty Ive had better...my sprite all i could taste was the watery fizz. Call me a karen but i could careless at this point. I never leave a bad review but this is just insane.
Date: 9 months ago
Review №118
Rating: 5
Always fresh food and clean establishment
Date: 9 months ago
Review №119
Rating: 5
Date: 9 months ago
Review №120
Rating: 1
12:30 and they close it says 24/7
Date: 9 months ago
Review №121
Rating: 5
Best burgers in Royse City, you guys are the only Whataburger that makes someone sit in A lane behind 5 other vehicles just to get a drink and never open B lane. Cars are pulling out because they are tired of waiting. Fast food shouldnt take 30 minutes to pull up a car length.
Date: 9 months ago
Review №122
Rating: 4
Date: 9 months ago
Review №123
Rating: 5
Date: 9 months ago
Review №124
Rating: 5
Date: 9 months ago
Review №125
Rating: 2
Date: 9 months ago
Review №126
Rating: 5
Date: 10 months ago
Review №127
Rating: 5
Date: 10 months ago
Review №128
Rating: 4
Date: 10 months ago
Review №129
Rating: 1
Date: 10 months ago
Review №130
Rating: 5
Date: 10 months ago
Review №131
Rating: 4
Food was good, a little bit salty for me, attendants were kind and helpful. Onion rings are the best! Fair prices. Food
Date: 10 months ago
Review №132
Rating: 5
Date: 10 months ago
Review №133
Rating: 5
Very good its my most favorite burger joint ever staff very friendly
Date: 10 months ago
Review №134
Rating: 1
Fries always soggy and lukewarm and items always need to be checked because the order never comes out right. Also drinks aren t regularly checked so carbonation in the soft drinks is flat
Date: 10 months ago
Review №135
Rating: 3
It was busy in the drive thru. And slow. 20+ minutes for breakfast-on-a-bun and a biscuit.
Date: 10 months ago
Review №136
Rating: 5
This was by far the fastest whataburger drive thru I have been to and the quality wasnt sacrificed either
Date: 10 months ago
Review №137
Rating: 5
Great food, great employees
Date: 10 months ago
Review №138
Rating: 5
Fast friendly and delicious. This location isnt always that consistent but lately Ive been impressed with their quality and wait times.
Date: 10 months ago
Review №139
Rating: 5
Royse city location is very organized. Mgmt is doing a great job.
Date: 10 months ago
Review №140
Rating: 5
Date: 10 months ago
Review №141
Rating: 5
Date: 11 months ago
Review №142
Rating: 5
Great food and service
Date: 11 months ago
Review №143
Rating: 5
Date: 11 months ago
Review №144
Rating: 5
First time at Whataburger. Food is great and service was even better. The employees taking the order were extremely friendly and helpful with recommendations. Highly recommend!!
Date: 11 months ago
Review №145
Rating: 1
Went the other day at the pickup parking spot, the worker who brought my food was rude and ignored me when I politely asked him for some ketchup, he rolled his eyes and walked away even though I asked for it before he brought the food to me. I understand if you re having a bad day but there is no reason to be disrespectful. Today, I went and the burger was cold, my fries were cold and stale. I imagine they had been leftover fries sitting on the counter because of how stale they tasted. I am not a Karen, and I try to give grace if mistakes are made, but it s every time I go. This will be my last time going to this location.
Date: 11 months ago
Review №146
Rating: 5
Date: 11 months ago
Review №147
Rating: 5
Date: 11 months ago
Review №148
Rating: 4
Im a huge fan of whataburger, but I was a little saddened today, that after I got my breakfast, and took a sip of my black coffee only to find out that I was given hot tea like some kind of weirdo from england
Date: 11 months ago
Review №149
Rating: 5
They include tax in the prices! I wish everyone did this. They also bring a tray with napkins and condiments to the table when they drop off your order! Parking: There is more parking on the side opposite of the drive-thru.
Date: 11 months ago
Review №150
Rating: 4
The drive through line is a little long but everyone way very sweet and got my order correct.
Date: 11 months ago
Review №151
Rating: 2
They make you wait 45 minutes for your food while they serve others
Date: 11 months ago
Review №152
Rating: 3
Decently mediocre fast food at ABSOLUTELY RIDICULOUS prices. You can go to a real restaurant and get a meal for the same price. The spicy chicken sandwich combo was $11 plus tax without cheese and it was tiny. Yummy though.
Date: 11 months ago
Review №153
Rating: 4
Restaurant is always clean, but it is always cold
Date: 11 months ago
Review №154
Rating: 1
I dont know what it is with this location here lately. It never fails. Our order is wrong 99.9% of the time.
Date: 11 months ago
Review №155
Rating: 5
Date: 11 months ago
Review №156
Rating: 3
Date: 11 months ago
Review №157
Rating: 5
Date: 11 months ago
Review №158
Rating: 5
Date: 11 months ago
Review №159
Rating: 4
Date: a year ago
Review №160
Rating: 5
Date: a year ago
Review №161
Rating: 5
Date: a year ago
Review №162
Rating: 5
Date: a year ago
Review №163
Rating: 4
Best friendly and tasty.
Date: a year ago
Review №164
Rating: 5
Date: a year ago
Review №165
Rating: 1
As we travel every other weekend, we stop at the Whataburger in Royce City. At least every other time, they get most if not all of our order wrong. Today was no different. We make every effort to speak clearly, listen to how they read it back, be kind and always thank them. Our optimism is futile. We order from Chick-fil-a a couple of times a month and they have literally never gotten it wrong. Training? Pay? Level of talent hired? Mgmt? Employee benefits? What is the difference? #disappointed #frustrated Drive thru team needs to do better!!!
Date: a year ago
Review №166
Rating: 3
Date: a year ago
Review №167
Rating: 5
Date: a year ago
Review №168
Rating: 5
Excellent
Date: a year ago
Review №169
Rating: 5
Fast service
Date: a year ago
Review №170
Rating: 5
Date: a year ago
Review №171
Rating: 1
Went through the drive thru and ordered a chocolate shake. That girl gave me a very light colored shake and said it s just a little light tasted it and it was vanilla. These people do not care
Date: a year ago
Review №172
Rating: 4
It s a good fast food place just need to be a little faster especially at night but other than that I have no complaints.
Date: a year ago
Review №173
Rating: 3
Date: a year ago
Review №174
Rating: 4
Only gave 4 stars because of issues I have had. The food is good when they prepare it right. Unfortunately my last two orders were wrong - one where they put the order on the wrong biscuit and the other where they put bacon on instead of sausage. Recommend not going through the drive thru and thoroughly checking your order!
Date: a year ago
Review №175
Rating: 5
Date: a year ago
Review №176
Rating: 5
Had that patty melt and what was it... A sweet and spicy bacon burger, or something like that? But the fries... With spicy ketchup.. VERY necessary... Yes.
Date: a year ago
Review №177
Rating: 5
Looks strinking similar to a Weinerschnitzel. Very friendly people at this location. Food : 5/5
Date: a year ago
Review №178
Rating: 1
Drive thru sucks ! Almost 20 minutes! Never stop here again!
Date: a year ago
Review №179
Rating: 5
Date: a year ago
Review №180
Rating: 3
This is their new BLT lol what a disgrace to the BLT! 3 strips of bacon? A vegetarian wouldn t even be able to taste the bacon. The fries are never hot either.
Date: a year ago
Review №181
Rating: 5
I visited the Royce City location, and it was clean. The employees were very friendly and attentive and of course the food was amazing!
Date: a year ago
Review №182
Rating: 5
Date: a year ago
Review №183
Rating: 1
If I could give it zero I would. I went one time the service was awful. Waited over 30 minutes in their drive through line. When the employee walked out our food he was disrespectful for no reason. Went a second time a couple weeks later giving it the benefit of a doubt. Drive through line was not moving at all. After I ordered I was past the speaker for well over 15 minutes and decided to just leave. I think management is the problem. Hire better managers that can run a BUSINESS. There s only so much the employees can do.
Date: a year ago
Review №184
Rating: 5
Everything was great!
Date: a year ago
Review №185
Rating: 4
Every now and then I get a gallon of tea to take home! Its Good
Date: a year ago
Review №186
Rating: 1
This location is just horrible. Absolutely horrible. Can t ever get your order right and takes FOREVER forever to give you the wrong order
Date: a year ago
Review №187
Rating: 2
Ordering online takes longer than if you went in to order twice.
Date: a year ago
Review №188
Rating: 1
30 mins for a dry sorry excuse of a biscuit. It took two years before I tried again, Ill just stop going.
Date: a year ago
Review №189
Rating: 5
Date: a year ago
Review №190
Rating: 5
Date: a year ago
Review №191
Rating: 1
This isn t choose what you want on my order,If there s no onion rings JUST TELL ME CUTE BIH IN THE GLASSES
Date: a year ago
Review №192
Rating: 5
Best whataburger I ve ever been too! People were so friendly and food slapped
Date: a year ago
Review №193
Rating: 5
Awesome
Date: a year ago
Review №194
Rating: 1
First off our order was French fries, a cinnamon roll and a milk shake. When we walked from the cash register towards the drink fountain we noticed in the kitchen they had 3 chicken sandwiches sitting straight on the counter with no paper or anything, just sandwich on counter. 30 ish minutes go by and food is still not out. So we went up and just asked for our food to go (second person to do so) and they got our food while I was still at the counter. Last but certainly not least there was a loud confrontation between 2 workers where they loudly argued and cursed at one another in the dining room. At least we had dinner with a show. All and all service kinda stunk but the entertainment was top notch..
Date: a year ago
Review №195
Rating: 3
COLD FRIES AND SOGGY BREAD
Date: a year ago
Review №196
Rating: 5
Date: a year ago
Review №197
Rating: 1
The Royse City location is very slow. I v gotten quicker service at a sit down restaurant.
Date: a year ago
Review №198
Rating: 5
To this date, it was the best fast food burger Ive ever had. It is now a favorite place to stop for a quick meal.
Date: a year ago
Review №199
Rating: 5
Best burgers
Date: a year ago
Review №200
Rating: 5
Date: a year ago