About the Company
rating: 4.1
Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.
Categories
- American restaurant
- Breakfast restaurant
- Diner
- Family restaurant
- Gift shop
- Lunch restaurant
- Takeout restaurant
- Restaurant
- Southern restaurant (US)
- Traditional American restaurant
Contact Information
Phone: +1 972-722-2027
Website: https://www.crackerbarrel.com/Locations/States/tx/rockwall/769/?utm_source=google&utm_medium=maps&utm_campaign=crackerbarrelurl
Address: 845 E Interstate 30, Rockwall, TX 75087, United States
- Monday: 7 AM–9 PM
- Tuesday: 7 AM–9 PM
- Wednesday: 7 AM–9 PM
- Thursday: 7 AM–9 PM
- Friday: 7 AM–10 PM
- Saturday: 7 AM–10 PM
- Sunday: 7 AM–9 PM
Photos
Reviews
Review №1
Rating: 2
Date: 4 hours ago
Review №2
Rating: 5
Date: a day ago
Review №3
Rating: 5
I love this place. Just wish theyd source more American made products in their store.
Date: 4 days ago
Review №4
Rating: 5
Date: 4 days ago
Review №5
Rating: 5
Great overall experience.
Date: 6 days ago
Review №6
Rating: 5
Date: a week ago
Review №7
Rating: 4
Hi My food was cold, my pancakes, taste like rubber, Kid-friendliness: Everything was good for my Grandaughter, She Entertainment with the crayons no problems with her,
Date: a week ago
Review №8
Rating: 5
Date: a week ago
Review №9
Rating: 5
Hubby, mom & I went in on Thursday. Service was good no complaints although it seemed like they could have had more staff just cause the waitress had 5 other tables along with ours. We were very disappointed with portion size and temperature of food. We love our food steaming hot especially home cooked food. They were $17 plates, we weren t looking for exaggerating sizes but good grief I could have finished my corn and mashed potatoes in 2 and a half teaspoons. We were told that since it was a popular dish, it finished fast (wish we knew before we ordered it). I waited for the manager to come by and ask how everything was but she never did come around to us. She asked everyone around. I did inform the cashier cause she did ask if we enjoyed our food. She apologized on behalf of Cracker Barrel. Not too happy CB. So sad -Cracker Barrel ;(
Date: a week ago
Review №10
Rating: 5
LOVED out server, Christine! She is the best!!!
Date: a week ago
Review №11
Rating: 5
Date: a week ago
Review №12
Rating: 1
The server (Daray)didn t smile, never come back to refill my Coffe. she was super sarcastic when we ask if we can order lunch she said no we have to wait until 11 and the next table ask the same and she said yes I feel like she was super rude with us. Food was ok but costumer service is very poor. I was very disappointed usually this location offer better service.
Date: a week ago
Review №13
Rating: 5
Excellent customer service Scrumptious food Food
Date: a week ago
Review №14
Rating: 5
I ordered the meatloaf and my friend had chicken fried chicken. Both of us enjoyed our meals. Our waitress could seem to remember anything we asked for. I requested an apple juice and was given tea. She had to go back for the juice. I asked for to-go boxes. She brought one. I guess we were supposed to share. I requested separate bills and she put them together. Not the best waitress!!
Date: a week ago
Review №15
Rating: 5
Its was very very good
Date: a week ago
Review №16
Rating: 5
We were welcomed as we entered. Quick service with a friendly & helpful waitress, Abigail. Gave suggestion and quickly delivered food. Checked regularly if we had needs. We will return for sure. Vegetarian options: Multiple salads, & veggies with combinations. I.e. squash, potatoes.. Dietary restrictions: Variety of types of meats & veggies & salads, etc
Date: 2 weeks ago
Review №17
Rating: 5
Such a warm and welcoming place
Date: 2 weeks ago
Review №18
Rating: 5
food was as good as we thought it would be
Date: 2 weeks ago
Review №19
Rating: 5
Love this place
Date: 2 weeks ago
Review №20
Rating: 4
Always pleased with the service at the Rockwall location. My treat to myself, or mom home with my son whos in college.
Date: 2 weeks ago
Review №21
Rating: 2
Fried chicken was too done and to me was reheated not fresh. Cornbread was very hard. Sides were so so. Tea was not clear and fresh. It was like 3 pm so we for lunch left overs it seemed. Not a good experience.
Date: 2 weeks ago
Review №22
Rating: 5
One of my favorite places to shop and eat.
Date: 2 weeks ago
Review №23
Rating: 3
I was really excited to try this restaurants pancakes for the first time since my friend was telling me they were delicious, honestly McDonald pancakes have more flavor, portions of food are extremely small. Their hash browns are slimy and flavor less.
Date: 3 weeks ago
Review №24
Rating: 3
Food has not been as good as of late. Bacon was undercooked they brought me a second batch and wasnt any better made for some good dog treats.
Date: 3 weeks ago
Review №25
Rating: 5
WAIT PERSON WAS EXCELLENT. Parking: NO COMPLAINTS ABOUT THE PARKING Food : 4/5 |
Date: 3 weeks ago
Review №26
Rating: 5
Date: 3 weeks ago
Review №27
Rating: 2
Date: 3 weeks ago
Review №28
Rating: 5
As always, excellent service Parking: It was good and not too crowded Food : 5/5 |
Date: 3 weeks ago
Review №29
Rating: 5
Outstanding service and food was delicious!
Date: 3 weeks ago
Review №30
Rating: 5
Fast and easy off I-20 Greenville.
Date: 3 weeks ago
Review №31
Rating: 5
Love to eat a great meal and afterwards go into the enchanted land of sparkles and colorful gifts that make you want to stay longer.
Date: 4 weeks ago
Review №32
Rating: 1
Horrible experience, slow server, food was terrible. Ive been to a lot of cracker barrels and love this restaurant. Unfortunately rockwall does not know how to run a decent restaurant. Management should be ashamed they cant get there own food right.
Date: 4 weeks ago
Review №33
Rating: 4
Date: 4 weeks ago
Review №34
Rating: 5
Date: 4 weeks ago
Review №35
Rating: 4
Date: 4 weeks ago
Review №36
Rating: 5
Date: a month ago
Review №37
Rating: 4
good variety of things
Date: a month ago
Review №38
Rating: 5
Our food was tasty and arrived in a timely manner. Darcy, who helped us at our table had such a positive vibe and is what really made the visit worthwhile. Would visit again.
Date: a month ago
Review №39
Rating: 5
Date: a month ago
Review №40
Rating: 5
Helaina, could be wrong, she is from Ukraine. She was a fabulous server. So kind, engaging, fun, and personable. She is an asset to your restaurant. Thank you for giving my husband and I such a great experience. God bless you. Vegetarian options: Veggie aid dishes.
Date: a month ago
Review №41
Rating: 5
Date: a month ago
Review №42
Rating: 3
Cracker Barrell was, at one time, my favorite restaurant. I purposely went on a Thursday because that at turkey & dressing day. While the turkey was good, the dressing was dry and tasted like stovetop stuffing. I would have asked for more gravy, but the waiter was overwhelmed. I also found the pi to beans to be tasteless. I was very disappointed.
Date: a month ago
Review №43
Rating: 5
Parking: There was enough parking places Kid-friendliness: Who was kid friendly Wheelchair accessibility: Yes and one of our family was a wheelchair
Date: a month ago
Review №44
Rating: 2
Rockwall location has lost a step or 2. Service not so good. WE waited zo be seated for a kong time....NOBODY...no person...checking people in. I finally walked in and got a chair for my ailing/lame wife to sit on while we waited for a check in person. All kinds of wait staff inside restaurant saw us, saw me get a chair from empty table...just nobdy to check us (and the other 10 or so people waiting) IN. The place wasnt more than half full. Ohr orders came pretty quick AFTER we were seated. Food was just OK, not near the quality nor quantity of C.B. in previous visits. Given service issues and food issues, we likely wont ever return to Rockwall location. Price to value way overstated on the PRICE side.
Date: a month ago
Review №45
Rating: 5
Date: a month ago
Review №46
Rating: 5
Date: a month ago
Review №47
Rating: 2
My family and I love Cracker Barrel but the location in Ro wall can t seem to get their stuff in order. The restaurant was great when it open and went down hill. A couple months ago after new management the restaurant returned to being a great place to eat. Unfortunately after the last visit it seems like they are going back down hill again. The food was good but the customer service was horrible. Why can t this place just stay consistent?
Date: a month ago
Review №48
Rating: 5
Employees were very friendly Food was great and out in no time Parking: Plenty
Date: a month ago
Review №49
Rating: 5
The steak was over seasoned and salty. However, the fried pickles were yummy.
Date: a month ago
Review №50
Rating: 5
Date: a month ago
Review №51
Rating: 4
Date: a month ago
Review №52
Rating: 5
Everything was great! The wait was short, the food was good, and Parker took great care of us at our table.
Date: a month ago
Review №53
Rating: 5
Date: a month ago
Review №54
Rating: 5
The visit in Rockwall was a great visit. The food was delicious and the waitress was very attentive to our needs. Parking: There was a lot of parking without problems in parking and no trash in the parking lot.
Date: a month ago
Review №55
Rating: 2
Dined at this location numerous times since it opened a few years back. Food has definitely taken a nose dive since our last visit. We both ordered the grilled chicken tenders along with the hash brown casserole. The quality and taste of the food was subpar and the portion sizes also appeared to have shrunk. The biscuits, though, were good. Paying $35 for 2 including tip was way too high for what we received.
Date: a month ago
Review №56
Rating: 1
I had old soggy meatloaf, with a side of vomit flavored mashed potatoes. I m not a picky eater, and always finish my plate; however I couldn t finish this. Idk how they messed up making such a simple meal but they managed to somehow. I don t think the food must be very fresh, or maybe they just suck that bad? Idk. The appetizer was pretty disappointing as well. Not to mention the water tasted slightly moldy? Idk how else to describe the taste of it. As for the service, the waitress rushed us and kept asking if we re ready to order 3 different times within 10 minutes even though we kept telling her that we still needed time to look over the menu. The price was a rip off too (luckily we had a gift card): $41 just for a few pancakes 2 eggs and bacon, and then my mystery meat loaf with 2 sides. The appetizer was a very small portion, and then 2 drinks. Definitely did not expect all that to be $41. I would avoid this Cracker Barrel location.
Date: a month ago
Review №57
Rating: 5
Wheelchair accessibility: Accessible Food
Date: a month ago
Review №58
Rating: 5
Food was still good, fried chicken is superb. My pancakes were okay. Overfall everything was like it was the last time I ate at CB. Keep up the good work.
Date: a month ago
Review №59
Rating: 5
I loved the meatloaf not as many Halloween things as years past
Date: a month ago
Review №60
Rating: 5
Large portions for the price. Simple menu for a traditional American meal.
Date: a month ago
Review №61
Rating: 4
Date: a month ago
Review №62
Rating: 3
Been bragging to my wife about how good the food was (at every location Ive been to, and Ive been to many) and we decided to stop. Food was disgusting! The service wasnt much better. Could barely understand what the waitress was saying, not because it was loud, it was her accent. Im not making fun of it but she would be better off in another line of work. Either Russian or German accent and very demanding. Could see and hear her complain about other tables and lack of tips. Heres a tip, thats when you be quiet, not when your explaining how something is made. Also the restaurant was not busy and fairly dirty for a Friday morning. Not going back!
Date: a month ago
Review №63
Rating: 5
Food is great and service is awesome The Hashbrown casserole is delicious
Date: a month ago
Review №64
Rating: 5
Waitress was amazing and food was really good every worker was very friendly...
Date: a month ago
Review №65
Rating: 5
Date: a month ago
Review №66
Rating: 4
Date: a month ago
Review №67
Rating: 5
Date: a month ago
Review №68
Rating: 5
Love all of the Cracker Barrel stores. My favorite restaurant
Date: 2 months ago
Review №69
Rating: 5
We ate here the last time we were in town visiting family. The food was delicious and our server, Avery, was outstanding. She was so friendly and made us feel valued. She took good care of our table. We will be back. Thank you!
Date: 2 months ago
Review №70
Rating: 5
The team is like family, always greets us with a smile!! Great again!!
Date: 2 months ago
Review №71
Rating: 4
Date: 2 months ago
Review №72
Rating: 4
I used to love your turkey and dressing on Thursdays but this time the turkey tasted like something you would buy at a grocery story and the dressing was very dry with not much flavor to it. The spiced apples were great and the peach tea was wonderful but the main course, I wont be ordering again. Kid-friendliness: I sew lots of kids here.
Date: 2 months ago
Review №73
Rating: 5
Always clean and staff very friendly Parking: Great area to park, no issues at all Kid-friendliness: Always friendly with the kids
Date: 2 months ago
Review №74
Rating: 5
Date: 2 months ago
Review №75
Rating: 4
Every cracker barrel youve been to food wise, but really great service, and the gift shop is pretty fun to parse through when you need to walk some food off.
Date: 2 months ago
Review №76
Rating: 2
When we sat down we told the waitress what brings us back are the cornbread muffins..with that said she brought us burned ones each time ..the food itself should have been warmer ..Saturday July 20 2024 @ 1:30 pm..pancakes cold and tough ..chicken fried steak and gravey not warm enough cornbread burned ..service for food to arrive was long wait. ..disappointed yesterday ///@ in past the food was spot on ..
Date: 2 months ago
Review №77
Rating: 5
Date: 2 months ago
Review №78
Rating: 5
They were wonderful !! Best friends b day celebration and they were SOOOOO kind!! Spent like a hundred bucks at the gift shop!!
Date: 2 months ago
Review №79
Rating: 5
Date: 2 months ago
Review №80
Rating: 5
Very good service &food
Date: 2 months ago
Review №81
Rating: 4
Edited down food for the worst chicken and dumplings ever
Date: 2 months ago
Review №82
Rating: 1
This place was so bad on customer service I come in eager to buy a water cup and the big lady with glasses in the from said there s water bottles you can purchase over there and I was like ahh hel nah so I just went ahead and ask one of the actual serves for one and in a instant was brought one i actually stop my self from eating here because of that big lady I guess she loves her crackers barrel job
Date: 2 months ago
Review №83
Rating: 1
Wife and I each ordered the new Steak and Eggs dish. Both of ours were well seared and cooked to a perfect medium rare as ordered, the eggs a nice runny over easy. They were also bland and tasteless, almost like no seasoning was even used. Could have made a better dinner at home for much less money.
Date: 2 months ago
Review №84
Rating: 5
Our waitress was the best and food was very good. Parking: Had to park away from restaurant. Food : 5/5 |
Date: 2 months ago
Review №85
Rating: 5
I hate having to walk through the country store but other than that its a good place to eat. Service today was excellent.. better than 5 stars.
Date: 2 months ago
Review №86
Rating: 4
Great American breakfast
Date: 2 months ago
Review №87
Rating: 5
appreciate that curbside service is still being offered. food was great. will probably not get dumplins again just not great for me Food
Date: 2 months ago
Review №88
Rating: 5
Great food and service as always! The employees were very helpful in the store section also.
Date: 2 months ago
Review №89
Rating: 4
Taylor was are waitress she was super good
Date: 2 months ago
Review №90
Rating: 5
Date: 2 months ago
Review №91
Rating: 1
Waited for 10 minutes to at least be acknowledged once seated but no one greeted us letting us know they were coming to attend ,girl in front was unfriendly it wasn t even busy it was a slow weekday
Date: 2 months ago
Review №92
Rating: 5
Great food and service and the merchandise in the store is well priced and good quality.
Date: 3 months ago
Review №93
Rating: 5
Date: 3 months ago
Review №94
Rating: 3
Its just different being from a small town. Didnt seem like much effort was taken it to making the food. Food
Date: 3 months ago
Review №95
Rating: 5
Date: 3 months ago
Review №96
Rating: 1
The food is just not very good anymore. I keep trying to experience what Cracker Barrel used to be but the food is bot what it used to be.
Date: 3 months ago
Review №97
Rating: 3
This location is not our favorite compared to the one in Greenville. This location has different menu options, and their food and beverages are not as good. Their service is ok, and the atmosphere depends on when you come depends on what you experience. We have given this location a couple of tries, but the Greenville location is by far our favorite.
Date: 3 months ago
Review №98
Rating: 1
Food was not good at all. first time I have ever had this bad of service and food they added water to our orange juice
Date: 3 months ago
Review №99
Rating: 4
Date: 3 months ago
Review №100
Rating: 4
Date: 3 months ago
Review №101
Rating: 5
Great meal
Date: 3 months ago
Review №102
Rating: 5
Always a great experience!
Date: 3 months ago
Review №103
Rating: 4
The only thing negative about the food is old oil for frying. We had a group of 10 people, and everything that was fried tasted bad. Things not fried were good. We loved the servers. Tremendously friendly and helpful. Even other customers were friendly. This is starting to be rare these days. I had the chicken fried chicken. The sides were great, but the chicken tasted like old oil. Mom said the same about fish.
Date: 3 months ago
Review №104
Rating: 4
Date: 3 months ago
Review №105
Rating: 5
First time trying out Cracker Barrel and I have to tell you, I m impressed. They have large portions of really good food for some better prices than other places. My fiancée and I ordered so much food and only paid like $50 and we have lunch in Togo plates. Not to mention the waiter was amazing. I never ran out of my drinks and I was extremely thirsty. We took a walk down the shop inside and we got some goodies. Great staff, great food, great atmosphere. Forgot to take pictures but the food looked amazing and smelled even better.
Date: 3 months ago
Review №106
Rating: 4
Date: 3 months ago
Review №107
Rating: 5
Our waiter today was new and so attentive and sweet! The food was tasty and we received all of our order in a timely manner
Date: 3 months ago
Review №108
Rating: 2
Date: 3 months ago
Review №109
Rating: 5
Date: 3 months ago
Review №110
Rating: 5
I had a good time, and the food was delicious
Date: 3 months ago
Review №111
Rating: 5
The best style Texan breakfast.
Date: 3 months ago
Review №112
Rating: 5
As always, breakfast meal was great. Bobby, our waitress was wonderful. My coffee never got cold or cup empty. Parking: always plenty of spaces, even when crowded.
Date: 3 months ago
Review №113
Rating: 5
The food is great, the staff is great Has become our favorite place. They hv different specials every day. Try them, they are ALL delish. ENJOY ! Vegetarian options: Glazed Carrots, Sweet Carrots are the best. Okra. All sides are very good Wheelchair accessibility: Dont use but seen others of all ages
Date: 3 months ago
Review №114
Rating: 5
D arcy was extra patient and courteous during our visit. I am slow speaker and appreciated the candor in which she took our orders and clarified things. Best service I ve had in a while.
Date: 3 months ago
Review №115
Rating: 5
Great food
Date: 3 months ago
Review №116
Rating: 5
Date: 3 months ago
Review №117
Rating: 5
Date: 3 months ago
Review №118
Rating: 5
The food was good. They got us in quick and easy. Even though we had to split up into two table we got in quickly. Elena was awesome. She had a great attitude and a great personality.
Date: 3 months ago
Review №119
Rating: 5
Date: 3 months ago
Review №120
Rating: 5
Friendly and helpful staff. Parking: Plenty of parking Food : 5/5 |
Date: 3 months ago
Review №121
Rating: 2
Needs a little more effort from the staff.
Date: 4 months ago
Review №122
Rating: 1
Date: 4 months ago
Review №123
Rating: 5
Great food. It s was ready 10 minutes after I ordered it Parking: Good parking Food : 5/5 |
Date: 4 months ago
Review №124
Rating: 2
Many empty tables available. Had to wait to be seated for 20 minutes.
Date: 4 months ago
Review №125
Rating: 4
Great food and and atmosphere, be prepared to wait to be seated and get the food after being seated
Date: 4 months ago
Review №126
Rating: 2
The grits were too watery, and the ham was salty I was disappointed
Date: 4 months ago
Review №127
Rating: 4
Date: 4 months ago
Review №128
Rating: 5
Date: 4 months ago
Review №129
Rating: 5
Date: 4 months ago
Review №130
Rating: 5
Food (breakfast) was good and reasonably priced. Our waitress was excellent. Friendly, attentive, and doing her best to make sure we had a great experience, which we did.
Date: 4 months ago
Review №131
Rating: 5
Great service and good food went two days straight
Date: 4 months ago
Review №132
Rating: 4
Parking: Arrived before meal time so plenty of parking. Food
Date: 4 months ago
Review №133
Rating: 2
Date: 4 months ago
Review №134
Rating: 5
Date: 4 months ago
Review №135
Rating: 5
I just love the dill pickle dressing. But they were out of fried chicken. Parking: We went about 3 or 4 pm so we had plenty of parking available. Food : 5/5 |
Date: 4 months ago
Review №136
Rating: 5
Date: 4 months ago
Review №137
Rating: 1
Had breakfast yesterday 5/20/24 had the grandma special, then 4 hrs later I got food poisoning worst experience ever!! Would not be coming to this location
Date: 4 months ago
Review №138
Rating: 5
Delicious food, great service.
Date: 4 months ago
Review №139
Rating: 5
Good food as always
Date: 4 months ago
Review №140
Rating: 3
the waitress that served us did not give a sat. service. she did not come by if i wanted a tea refill. Vegetarian options: done well but need more options
Date: 4 months ago
Review №141
Rating: 5
It was a great experience!
Date: 4 months ago
Review №142
Rating: 5
Always enjoy eating here. Never had a bad experience. Appreciated the overnight rv parking.
Date: 4 months ago
Review №143
Rating: 1
I order a peach cobbler to go after eating in the restaurant. According to the menu it comes with ice cream. When I mention that to the cashier she told me I had to pay extra. It s over priced $5.87 for a small portion and she wanted to charge me more? I was very disappointed plus when my husband paid for our lunch we didn t get our points on account.
Date: 4 months ago
Review №144
Rating: 4
Date: 4 months ago
Review №145
Rating: 3
Date: 4 months ago
Review №146
Rating: 5
Date: 4 months ago
Review №147
Rating: 2
Cracker Barrel has gone to the dogs. Ive eaten at this chain my whole life. Ive slowed to 3 times in 3 years and Ill never go again. They have changed all of the food there. Nothing is the same from the fried chicken to the jelly and none of it for the better.
Date: 4 months ago
Review №148
Rating: 5
Date: 4 months ago
Review №149
Rating: 1
Thanks Cracker Barrel for ruining my Mothers day brunch! I chose to brunch at Cracker Barrel today for Mothers day and it was the worst decision! First off, the service was horrible. Our server kept rushing us to leave. We just got our food and he already gave us our bill and asked if we needed any to-go boxes when we havent even ate yet! Then he doesnt know what hes doing. We ordered the loaded hash browns casserole tots and it was supposed to come with ranch but it didnt. Then I ordered the stuffed cheesecake pancake breakfast and I was really looking forward to that, but when he bought it out, there were no strawberries, powdered sugar, or whipped cream! Look at my picture. I asked him about the strawberries and whipped cream and he said they are out. I told him why didnt he tell me that so I can change to a different entree? So he panicked and went to the kitchen and found some strawberries but no whipped cream. Lastly, the eggs were supposed to be scrambled but they were runny and undercooked when he bought them out. I know this wasnt his fault but the cook fault so please tell your cook that scrambled eggs are supposed to be cook all the way, not undercooked and runny. Look at the picture. This place was horrible and dropped the ball on so many things that it ruined my meal. People, dont waste your time and money here!
Date: 4 months ago
Review №150
Rating: 5
Date: 4 months ago
Review №151
Rating: 5
Order 2 family meals to go: French toast & chicken meal and pancakes & bacon meal. Food was WONDERFUL!!! Plenty of food for my guests & we loved everything!
Date: 4 months ago
Review №152
Rating: 5
Good service and food. Nice store.
Date: 4 months ago
Review №153
Rating: 5
Friendly atmosphere and service. Kid friendly and good southern food!
Date: 4 months ago
Review №154
Rating: 2
Date: 4 months ago
Review №155
Rating: 5
Where do I start the food is super great I ordered fish and grits and wow it was very good Kid-friendliness: Great place for kids to eat and stuff to buy for them to play with
Date: 4 months ago
Review №156
Rating: 4
Date: 4 months ago
Review №157
Rating: 5
Absolutely Awesome!!
Date: 4 months ago
Review №158
Rating: 4
Date: 4 months ago
Review №159
Rating: 5
We love coming to this place my husband and I.
Date: 4 months ago
Review №160
Rating: 5
Enjoy the food and my waitress was very nice and friendly.
Date: 4 months ago
Review №161
Rating: 3
I had the southern fried chicken and the skin was overcooked, my mom had the roast beef and it was just barely warm and the rest of our party had pancakes and French toast and the syrup tasted bad like it had been overheated or something. The server has very sweet but kept forgetting things, for example we asked for apple butter and never received it she seemed to be all over the place and then when we went to check out and I told them what I had they ended up putting someone else meal on my ticket along with my meal and I paid more than I should have. I love Cracker Barrell it is one of my favorite places to go but lately I have been very disappointed.
Date: 4 months ago
Review №162
Rating: 4
Love the meatloaf .
Date: 4 months ago
Review №163
Rating: 4
Date: 5 months ago
Review №164
Rating: 5
Best homemade food
Date: 5 months ago
Review №165
Rating: 5
I had a take out order and it was great the order was prepared correctly and the customer service was great
Date: 5 months ago
Review №166
Rating: 5
Date: 5 months ago
Review №167
Rating: 3
First off, Brittany asked for my name, which I gave willingly, but had to spell it for her 4 times, which I could make peace with easily if it was something unusual, but I think Troy is fairly common in the U.S. After that, it was more of the same: screaming children(not everyone wants to eat in church cry-room atmosphere)and wait staff that brings you one drink and you never see them again. Then, when you go to pay, its just like the post office or Wal-Mart, multiple registers, only one person behind them. In short, the food is good, the customer service leaves something to be desired.
Date: 5 months ago
Review №168
Rating: 5
Date: 5 months ago
Review №169
Rating: 1
The service was very poor. We had a party of twelve and the server seemed to have been overwhelmed...very forgetful. I can only comment on my food. I ordered chicken fried steak, mashed potatoes, and a salad. The steak tasted like it was frozen prior to cooking, the mashed potatoes tasted at least a day old, and the ranch dressing tasted watered down... when I put it over my salad, it disappeared. It has been many years since Ive eaten at a Cracker Barrel restaurant and it will be many years before I eat there again.
Date: 5 months ago
Review №170
Rating: 1
I went with my mother, step dad and child. 1st of all we are a mixed culture family of White and Hispanic. The woman that sat us placed the menus and paper bagged utensils on the table and said someone would help us but never placed them in position per service just bunched up there and I had to do it. We were waitered much later by a Hispanic waitress who declined providing us with bread after we asked for it because it was never brought out to us as customary at other cracker barrels. She said our food was almost out and thus never brought us the bread which is not even for her to decide when us as clients are requesting it since they never brought it out to begin with but they did for another table...I noticed that in the tables against a wall or window is where somehow people of color were being placed and the very evident anglos were only placed in the center tables. An Hispanic helping the hispanics a black waitress with black customers and so forth...the food took forever to arrive my mother requested her gravy on the side and that was never received either thus her chicken fried steak was dry as a parrots beak and we were never even offered drink refills (one was actually drinking coffee and never was offered a refill as small as the cups are) overall Ive been going to cracker barrels my entire 43yrs and Ive never received such evident lack of service and definitely never been noticeably segregated at any other cracker barrel location. I will never go again nor my 4 grown children & spouse nor my mom and step dad and so forth... I dont care who serves us as long as its a good job done and we arent declined things which are common sense. I also know it wasnt just an us issue with us because I saw the black waitress serving only the black customers and white waitress only the white customers minus us etc.
Date: 5 months ago
Review №171
Rating: 5
my favorite place to eat
Date: 5 months ago
Review №172
Rating: 3
Date: 5 months ago
Review №173
Rating: 5
I love this place and location the food is always fresh and good the people are excellent
Date: 5 months ago
Review №174
Rating: 3
The low rating is only due to the fact that we experienced our table having a lot of nats and flies! Pretty gross when trying to eat a meal and it looks like a kung fu meet with everyone swatting around! . Food
Date: 5 months ago
Review №175
Rating: 5
Food was yummy, always is, Zee was fabulous!!
Date: 5 months ago
Review №176
Rating: 1
Utter garbage in a box they missed half of my order, sausage tastes like cardboard and cant even check to go orders correctly. Cracker barrel used to be good now its just a disappointment.
Date: 5 months ago
Review №177
Rating: 1
This maybe the last time that we will come to this location. The service is extremely poor and very slow with one waitress serving military tables. No biscuits and gravy for appetizers anymore. The manager did nothing to help her one waitress and her appearance was that of someone who just woke up. We could hear the loud talking and yelling in the kitchen. It was so cold in here that people went to go get jackets. It took 5 minutes to be seated with no one at the hostess stand. Rockwall has been our home for 34 years and this restaurant does not represent well at all or at least for breakfast.
Date: 5 months ago
Review №178
Rating: 5
Its been years since last time we came and wasnt good experience but... WOW!!! I am delightfully impressed! The food was great, great flavor, color and it was extremely yummy. I am very happy! We are! I also tried this desert,, I was blown away it wat super delicious! Highly recommend this restaurant for everyone.
Date: 5 months ago
Review №179
Rating: 5
Food and service was Excellent! I ordered the catfish and it was excellent!
Date: 5 months ago
Review №180
Rating: 5
Date: 5 months ago
Review №181
Rating: 5
Date: 5 months ago
Review №182
Rating: 5
Our server Darcy was amazing, attentive and knowledgeable she make our meal that much more fulfilling. Very chilly but aside from that all was great.
Date: 5 months ago
Review №183
Rating: 4
Date: 5 months ago
Review №184
Rating: 4
It was like having dinner with family. And Journie was so very sweet. It was just after closing when we left, but everyone was so nice! Vegetarian options: Lots of veggies Parking: Large parking lot, easy in and out
Date: 5 months ago
Review №185
Rating: 2
Tried a new location and the food was horrible no taste. The service was slow and not on point for it not be durning a busy time.
Date: 5 months ago
Review №186
Rating: 5
Date: 5 months ago
Review №187
Rating: 4
Had a nice time. Food was good. Food
Date: 5 months ago
Review №188
Rating: 5
Charlie was on his game yesterday. Best service in quite a while. Vegetarian options: Beans and greens plus cornbread are outstanding! Food : 5/5 |
Date: 5 months ago
Review №189
Rating: 3
The store is always full of good finds, but sadly, the quality of food has really gone downhill across the chain .. this location wasnt the first weve been to where the food was meh. Our waitress was great, though. Food : 2/5
Date: 6 months ago
Review №190
Rating: 4
This particular Cracker Barrel so its really good food but very very busy. Ive eaten at other CBs where the food was really not good. Vegetarian options: Limited menu items
Date: 6 months ago
Review №191
Rating: 5
Date: 6 months ago
Review №192
Rating: 5
Date: 6 months ago
Review №193
Rating: 5
Bobbie is a true 10! She is by far the best server we have ever had at any location. Food was delicious. We visited for lunch on a Friday.
Date: 6 months ago
Review №194
Rating: 4
Date: 6 months ago
Review №195
Rating: 4
Honestly, cracker barrel is good. It just really depends on what you order. I ordered a burger with loaded fries and a loaded baked potato. The only thing is the burger was kinda bland, and the baked potato was undercooked, but their fried pickles were good. I do suggest yall try that whenever yall get the chance.
Date: 6 months ago
Review №196
Rating: 5
Love coffee latte
Date: 6 months ago
Review №197
Rating: 1
My family of 7 had the 11 AM lunch we ordered appetizers, waited for about 20 minutes. Waited another 30 or so minutes for our food, two people meal were served and the rest of the group waited 15 minutes longer for their meal, we did not receive the gravy for our meal and we re told it was not ready so we waited about 15 minutes longer for gravy , when the gravy was served food was cold and gravy was like greasy mashed potatoes and would not even fall out of the serving dish. Very disappointed and will not spend my hard earned money there again. $117.00 totally wasted they should be ashamed very bad service
Date: 6 months ago
Review №198
Rating: 4
Wheelchair accessibility: Didnt have a handicap parking spot available when we went even though there appeared to be adequate spaces. Food
Date: 6 months ago
Review №199
Rating: 5
Great place for family. Thanks Myndi for attentive service.
Date: 6 months ago
Review №200
Rating: 5
Date: 6 months ago