The Icon Restaurant and Lounge

Review №1

Rating: 1

I ordered two chicken wings with plantian meals to go. All the wings on each meal were extremly dry as if left in a warmer too long. The plantian were hard, greasy and not propely cooked. When I informed the manager. She stated sorry & she will comp me two chicken wings meals during next visit. Today, I went to the restaurant & the new manager stated she could only offer me an a side if rice & not the meal. I wasted money on the sorry chicken wing meal. I had ordered the meal previously & it was delicious. I expected management to honor their word and never serve food thats not up to their standards

Date: 2 hours ago

Review №2

Rating: 5

Date: a day ago

Review №3

Rating: 5

I celebrated my husband s birthday here and we had a very nice time. The food was so delicious! I had the lamb chops and they are to die for. The strawberry martini is the bomb!! The saxophonist and DJ were jamming. Will be going back

Date: 5 days ago

Review №4

Rating: 2

The restaurant is truly a Vibe. My own personal experience. The crawfish hush puppies lacked seasoning. Which it wasn t heavy, nor was it lite. This is off their Brunch Menu French Toast w/side of wings. The French toast was out of a toaster with a splash of Cinnamon, it was hard and had a crunch to it. The wings were not cooked all the way through w/ know flavor. The pineapple mimosa was great. I was disappointed and will not give them a second try. I can say also, considering I sent my food back. With only tasting 1 chicken wing and eating one piece of toast. I was disappointed when I receive the check. Rather than make an issue I paid for the French Toast and I had to request they take the chicken off. This is after I had already spoke to the manager on duty at the time. Again atmosphere Great our waitress Great. But Judge for yourself

Date: 6 days ago

Review №5

Rating: 5

I loooove this place ! Celebrated my bday last night , shot out to our waitress T and the DJ! Litttt Food

Date: 6 days ago

Review №6

Rating: 5

Amazing food, drinks and customer service.

Date: 6 days ago

Review №7

Rating: 1

When we first arrived for a birthday party everything started out great! As the night went on the restaurant did not have any business but our party. They turned the lights off and shut down the bar prior to us leaving. The establishment was not set to close until 2am, but closed at 1 am. It is not the customers problem you do not have the clients. We drove all the way there and should have been served service until the advertised closing time

Date: 6 days ago

Review №8

Rating: 5

A little pricey for what I ordered but overall it was good.

Date: a week ago

Review №9

Rating: 4

Not too many options on the menu so I m assuming only African dishes here for dinner. Food was still good, beautiful restaurant, lemon drops were kind of weak. The sax player was nice. Will come again to try brunch.

Date: a week ago

Review №10

Rating: 5

Really nice place. I didnt get to try the food but the decor is beautiful and the drink the young man made me was absolute best. Definitely my kind of vibe. Will definitely go back.

Date: a week ago

Review №11

Rating: 5

this place is absolutely amazing. i am very picky with my food but this place was the best. the rice the soup the plantain. spectacular. demolished our plates

Date: a week ago

Review №12

Rating: 5

The Icon!! It s nothing short of its Name!! Service was Great Especially Our waitress TK!! The Vibe On Point!! And the Owner was Very nice We had a Table of 20 and they Show us a Great Time!! It s a Must Try!!

Date: a week ago

Review №13

Rating: 1

Drove over an hour with traffic for 330 reservations . Food order was placed at 417. We had a party of 6 celebrating our friend girls 50th birthday. Music was nice, bar was full. There were only our table plus another couple at another table. Not crowded at all. Again our party of 6 ordered food together at 417. Four out of six received their meals around 520. One meal was cold and a very small portion of oxtail like not one big oxtail in a large bowl of grits. The lamb chops were supposed to come with cheese grits. They were lumpy and unappealing. Two ladies ordered the jollof shrimp and eggs and there eggs were missing. I would like to tell you the taste of the food, however I was one of the two whose food still hadnt arrived by 545. We were offered a complimentary waffle or Pancake for our inconvenience. We canceled our meals that still hadnt come, and left the party to find other accommodations. Will not return. Would not recommend.

Date: a week ago

Review №14

Rating: 1

Came for a brunch with friends, drinks were great. I can t review food because we never got to eat order was placed at 4:15pm over a hour later no food. Some ladies got their food however two of us had no plates and they were almost done eating when we asked to cancel our food. Our order was placed together, the reason given was kitchen was backed up. The restaurant wasn t even at 25% capacity I couldn t imagine it being at 100% capacity. For someone who drove almost a hour to get to the restaurant and leave hungry was highly disappointed. Wouldn t recommend wouldn t even give a second chance.

Date: a week ago

Review №15

Rating: 5

10/10. Great service. Food is good. Music isn t too loud.

Date: a week ago

Review №16

Rating: 3

Visited with my partner on Saturday night. We were there less than 2 hours, which most of that time was spent waiting on something (greeting from server, drinks, food). The appetizers took about 30-40 min to arrive and the entrees were out about 20-30 minutes later. We spent $190 on 2 bottled waters, 1 reg drink, 1 cocktail, 1 shot, 2 appetizers, 2 entrees, and an automatic 15% gratuity + $4 tip. This wouldn t have been a problem at all if the drinks and food came out quicker and our server was more attentive. On a positive note, the owner introduced herself and she was polite and beautiful. The establishment is well decorated and has a good vibe. I did like my food (Caesar salad w/ shrimp and jollof w/suya) but my partner didn t like his which I can agree with from my taste test (wings w/ fries, lamb chops w/ cold mash potatoes+jollof rice). The DJ/music was nice as well. My partner is not but I am willing to revisit a different day and even reorder for takeout.

Date: a week ago

Review №17

Rating: 5

Jj s CandyHouse had a great time. Our waitress Chiamaka was very friendly and professional. We will be back..Great Service!! Food

Date: 2 weeks ago

Review №18

Rating: 4

Expensive. Id say its Still worth a visit. Had a cocktail and left. Will be back to eat. Good date place.

Date: 2 weeks ago

Review №19

Rating: 5

This place was amazing! Phat Tuesday 1st Night was great along with my Chicken Taco off the Taco Tuesday menu selection. Their food was seasoned great and I am a picky eater. The server was somewhat timid or a little dry not too savvy on the menu options but very polite and potentially a newer employee. The owner was very attentive, pleasant and welcoming, which was a plus to my experience. She inquired my experience satisfaction and reassured my needs were me several times. My friend and I really enjoyed ourselves, the food, hospitality, and liked how engaged the owner was. The bar attendant, Adrian personally visited our table to validate our beverage desires and my friend was satisfied with her drink. Nanette Lee of course put on a great show for Phat Tuesday. The last comedian really had me laughing! Cant wait to experience brunch at the ICON. I hear it is awesome. Definitely will be back! Parking: Parking around the area had restrictions but I was reassured thats for specific reasons. I parked in the 3 hour parking without any concerns during my time in the restaurant.

Date: 2 weeks ago

Review №20

Rating: 1

Visit this restaurant on 09/15/24 ordered Oxtails /Grits with a mimosa received a bill for $51.75 way more than it was suppose to be. Oxtails/Grits was suppose to be $25.00 according to their menu. Kiara was the waitress she advise me that some group chat the amount of the oxtails/ grits were $10.00 more than what the menu states and still states. She apologized and told her Manager. Her manager Suki comes over offers a complimentary drink ( I didnt accept not a big drinker) I just advise that I would just like the refund of the difference. Which should be the difference of the meal plus the difference of 15% gratuity and taxes. She told me that on Sunday her system doesnt allow her to refund. Never heard of this a day in my life with any retail/ restaurant business. I gave her the benefit and she took my information down advise that I should get a text or call the next say well its 2 days later and nothing has been done. First off this is bad customer service. This is not how you do business. You dont change the prices of things in a group chat and expect for the customer to know. I dont like business that do business like this. Oh and BTW I got 2 oxtails with a bowl of grits. Not pleased dont recommend unless your okay with prices changing during your time being there but no awareness at the time of ordering. Parking: MULTIPLE LOCATIONS JUST HAVE TO FIND PARKING

Date: 2 weeks ago

Review №21

Rating: 4

I dined recently for brunch and I throughly enjoyed my dish. I ordered the ox tails and grits and both were seasoned well. The oxtails literally fell off the bone. My friend did not care for her order which was shrimp and jollof rice. The service could have been better but they automatically charge gratuity so it makes me wonder if that is why the service lacked because they knew they would get a tip regardless. Also, I was over charged and had to check my receipt and it wasnt until then that i noticed they had charged me so check your receipt before you pay. Overall, the vibe was nice but they have areas of improvement.

Date: 2 weeks ago

Review №22

Rating: 4

My first time out there on Sunday the 15 with my family. Very lovely ambience in a serene neighborhood and the service was so great....special thanks to Tori. She was so cool and curteous.

Date: 2 weeks ago

Review №23

Rating: 5

Amazing ambience, food and service was awesome

Date: 2 weeks ago

Review №24

Rating: 5

Beautiful, upscale restaurant. Great food, good music, really good service. Our waitress Tori was awesome. Lamb chops were out of this world! Definitely coming back for more...

Date: 3 weeks ago

Review №25

Rating: 3

When we went it was empty so they were closing early after we ate. Both of our food was pretty good but the customer service could have been better. It wasn t horrible but it could be approved. The lamb chops and the glaze they used were bomb!

Date: 3 weeks ago

Review №26

Rating: 5

I visited Icon Restaurant yesterday for the first time on my birthday and I loved it overall. The atmosphere was amazing and the food was so delicious and servers were great!!!! I was want to thank everyone there for being so welcoming and helping me bring my birthday in the best way possible!!!! I plan to visit again.

Date: 3 weeks ago

Review №27

Rating: 3

The restaurant was beautiful, the DJ was lit. The only downfall is the chicken & waffles. The waffles were tuff to cut. Very thin and bland. Omg the chicken tenders were small. Reminded me of a kids meal at McDonald s. But other than that. The restaurant was pretty cool. My eyes was creamy instead of scrambled.

Date: 3 weeks ago

Review №28

Rating: 3

This place has a lot of potential, but is not currently living up to it. The atmosphere is very nice, the staff friendly and attentive (overly so, in fact...but more on that later) and the food very flavorful. But there are a few things that need improvement before I would recommend The Icon to others: 1) There are no physical menus available, and youre required to use your phone to scan a QR code at the table with your phone to access their websites online menu. This is becoming more common and is not itself a problem. What IS a problem,however, is that neither of us could read the menu on our Android phones using Chrome browsers. For whatever reason, attempting to zoom the menu in order to be able to read it causes the menu to enlarge, but then lock into place so that it cannot be scrolled in any direction, so that youre stuck being able to see only one tiny part of the menu. We ended up having to use the servers iPhone (on which it worked) in order to read the menu. In spite of them having been made aware of that problem several days ago, the problem has still not been fixed. 2) It was -6:30pm when we ordered, and in spite of that falling within their dinner service time my first two choices for an entree (the Oxtail and Jollof & Asu) were not available...not because they were out of supply, but because they were not done cooking yet. 3) I ended up settling on the Lamb Chops with asparagus and mashed potatoes and, while the flavors were all quite good the dish was grossly overpriced at $35. The chops consisted of four rib bones, each with a tiny and extremely thin-cut piece of meat clinging to it. They pretty much amounted to four decent bites of meat. And in spite of being offered a choice of doneness (medium or medium well) the meat was so thin as to make anything less than well-done virtually impossible. And, oddly, when they brought the entrees to our table we were informed that the serving of mashed potatoes on my plate was smaller than it should have been, and they would be bringing me some more. Them correcting that issue after the fact was nice and all, but its an odd error for a kitchen to make. And if they were going to make up for a shortage of portion on that plate it should have been the lamb. 4) As I said, the staff was friendly and attentive...to a fault. We were interrupted every couple of minutes by different staff members who stopped by to ask us how everything was, with one even asking my wife if she didnt like the bread that came with here shrimp dish because she hadnt eaten all of it yet, while we were still only partway through the meal. I appreciate being checked on regularly to make sure everything is OK, but that can be overdone, and was. As I said, theres definitely potential there, but improvements need to be made before wed go again.

Date: 3 weeks ago

Review №29

Rating: 5

Date: 4 weeks ago

Review №30

Rating: 5

My friend and I visited for the 1st time. Zacorrea(sorry if Ive spelled their name incorrectly) was an excellent waitress. She recommended the Peri Peri Chicken and it was delicious! There was a DJ and a saxophone player on Friday. Such a nice chill place for girls night or any other gathering! Wishing Icon and staff much success!

Date: 4 weeks ago

Review №31

Rating: 5

The experience that I had from my first visit, I had to invite my sister friends to come celebrate her birthday! Superior Service from arrival to departure. And the brunch was simply delicious, seasoned to perfection! Jollof Shrimp & Egg - Chef s Kiss Until next time Food

Date: a month ago

Review №32

Rating: 3

I went on a Sunday, it wasnt crowded and it had a nice vibe with a DJ that was wrapping up for a live band to come in. I ordered the Shrimp & Grits and it was bland( had to ask for salt& pepper) my mimosa flight was warm(they should have the champagne on ice). The owner did walk around and ask how things were. As far as service, we didnt get checked on much by our server so we had to stop other workers when we needed something.

Date: a month ago

Review №33

Rating: 1

Our visit to Icon Restaurant was, unfortunately, a series of disappointments. We waited over an hour just to receive our first order, suya and fries. When we inquired about the delay, we were informed that our food had been mistakenly delivered to another table this was only after we had to ask. Despite being told our order would be ready in four minutes, it ended up taking over an hour. Hoping for a better experience, we ordered a flatbread. After waiting another 30 minutes, someone came to inform us that the kitchen was closed despite our order being placed an hour and a half before the kitchen s advertised closing time of 11:00 PM. It was around 10:30 PM when they told us this. After expressing our frustration, our server assured us the flatbread was almost done, only for us to find out later that, once again, our food had been given to someone else (again only informed after we asked and by this time an hr had past by).The lack of organization and communication was incredibly frustrating. The issues didnt end there. When we asked for ketchup, we received only a few drops with the explanation that they had run out and were getting more. Meanwhile, the table next to us waited over an hour for basic items like a fork and napkins, to the point where they asked us for our napkin. In their words- It felt as if the staff were being stingy with basic essentials. The restaurant itself was freezing cold, making the entire experience uncomfortable. We came to support an artist performing that night, but the show, which was advertised to start at 10:30 PM, didn t begin until closer to 11:30 PM. While delays happen, the constant blame-shifting among the staff, rather than simply apologizing or acknowledging the issues, was disappointing. Many guests were leaving, expressing similar frustrations about long waits for even the simplest items like utensils, drinks, and food especially from a limited late-night menu. It was clear the restaurant was severely understaffed, with perhaps only one or two people trying to manage the entire place. Icon Restaurant has potential, but it desperately needs better logistics, more staff, and a stronger focus on customer service. Sadly, this experience left us feeling frustrated and unappreciated.

Date: a month ago

Review №34

Rating: 5

Date: a month ago

Review №35

Rating: 5

We chose the ICON Restaurant and Lounge for a book club meet. A beautiful classy setting, great ambience, music, delicious food , drinks and amazing service . We had an incredible experience. The owner Ify was gracious when she met with the group and ensured the red room was set up the way we needed it to be. The staff especially our server Tori who was simply amazing, accommodated our last minute birthday shout out request and ensured that we had the best experience. It was the perfect spot for our meet and everyone enjoyed the wide range options provided. Highly recommend as they exceeded our expectations.

Date: a month ago

Review №36

Rating: 5

Wonderful ambiance and great music

Date: a month ago

Review №37

Rating: 5

Visited The Icon with friends that have been previously and wanted to share it with us. Our group spread out on the brunch menu and covered all of the bases... it was a true grand slam! We specifically requested that TK take care of us and she was extremely attentive and personable. Several people checked in on us, as well as the Owner. This place needs to be in your rotation for sure! Hushpuppies and Jollof Sauce; OxTail and Grits; Cakes and Tenders; Shrimp and Grits; Omelette, Chicken & Waffles... You just cannot miss with any offering!

Date: a month ago

Review №38

Rating: 1

My third time trying a restaurant serving (subsaharan) african food. First time was in plano at a long gone restaurant, then it was Murphys Mansion. Now here. But yet another failure. (Tried egyptian, moroccan and ethiopian numerous times with no issues. Ethiopian is phenomenal.) Ordered the beef suya. And I am 90% sure the beef they used to prepare it was already spoiled. Once I had accidentally left some raw pork in the fridge for too long and when I took it out, it was slimy and had a unique sort of putrid sweet smell. The beef here had the exact same taste. I seriously doubt there is any way this was the result of some unique african seasonings. Please also reference the review by the other person Tosin who said specifically the meat was not fresh. There was also another review where a woman ssid she was vomiting from some chicken suya she had ordered and got food poisoning, but that review has disappeared. At this point I am no longer going to eat at places not run by white people. Every food poisoning incident I have had so far was at an establishment run by nonwhites. Sushi sake - unsanitary japanese down the street serving salmonella tilapia they claim is red snapper. Or here. Rotting beef! My fault for expecting too much from dallas. Now if you will excuse me I am going to rewatch Empire of Dust because it truly is all so tiresome.

Date: a month ago

Review №39

Rating: 5

Great African restaurant in Dallas. Fine dining with cool music. Excellent choice for celebrations and events. Their African food is da bomb!

Date: a month ago

Review №40

Rating: 5

Amazing restaurant,great food and great service. A must visit restaurant.

Date: a month ago

Review №41

Rating: 5

I came with my dad and uncle and we really loved the food and the African aesthetic of the restaurant.

Date: a month ago

Review №42

Rating: 3

Im so confused about this place. First of all, its gorgeous, a really stunning lounge. We went for dinner yesterday (a tuesday night) and it was really empty at 7:30 (which wasnt a bad thing). The server and bartender seemed genuinely confused though and Im not sure what was going on. I tried to ask what kind of tequila they had and I was told Well or Tequila Sunrise which is a cocktail and not a type of tequila, so I just let it go and got well. The person I was with asked for a Captain Morgan and Diet Coke. The server seemed really confused about this and so did the bartender when she came over to clarify. We were then told they dont have diet coke, which was really surprising, but not the end of the world. We got the peri peri shrimp (delicious) and a spicy shrimp pasta that was marked as one of the hotter things on the menu. It was not spicy at all and it was the greasiest bowl of pasta I have ever seen. There was an actual pool of grease at the bottom of the bowl (ill spare you the photo) and for some reason I found a chunk of bone in the pasta, even though it was a shrimp pasta. The bartender and someone who seemed to be the manager checked on us more than the server and they had to fetch our server for us to order. Maybe it was just an off night but I wouldnt go back, personally.

Date: a month ago

Review №43

Rating: 5

Great atmosphere, vibe, food. We visited from Cincinnati and could have not been more impressed with this place. 5 stars!

Date: a month ago

Review №44

Rating: 5

Ambience with the music is great, the food is phenomenal and the manager is wonderful!

Date: a month ago

Review №45

Rating: 4

Everything was good dinner was awesome. We will be visiting for Brunch and theyre ten minutes from the house.

Date: a month ago

Review №46

Rating: 5

Great food, great atmosphere. Our server, Chiamaka was great also. Highly recommend

Date: a month ago

Review №47

Rating: 5

Date: a month ago

Review №48

Rating: 5

Food was absolutely amazing. The decor and ambiance was 100/100. Can t wait to take my girls there

Date: a month ago

Review №49

Rating: 5

Outside of the music being way too loud, it was good eats and good drinks.

Date: a month ago

Review №50

Rating: 1

This place is NOT IT. Please believe the negative reviews. There is work to be done here. The food, too cold or super spicy. Yes, it is an African descent establishment however, that is not how it is marketing itself. There is NOTHING ICONIC about the food or service. Let s see, I paid $75 (with added gratuity) for a carafe of champagne and a bottle of Fiji water! You be the judge. My food was sent back because it was cold. Not warm but COLD. Now to their benefit the co-owner was really sweet and accommodating but let s be honest, there isn t enough apologizing for bad food, service, and experiences. If you are thinking about it, DON T!!!!!!

Date: a month ago

Review №51

Rating: 5

It was awesome, we went to celebrate my baby s first birthday. Chiamaka gave us exceptional service. The celebrated my baby with a card, cake and sparkler. Made our experience more beautiful. Kid-friendliness: They had fries and drinks for kids.

Date: a month ago

Review №52

Rating: 5

Great Sunday vibes grown in sexy great DJ and excellent Drinks and Even better food go right now

Date: a month ago

Review №53

Rating: 5

Chiamaka was a great server and the food was phenomenal. I got the peri peri chicken and it was soooo much food. Will definitely be back.

Date: a month ago

Review №54

Rating: 5

I went to happy hour with a couple friends and I love it here! The food was great, the vibe was nice, & my server TK was the bomb! She was so attentive, friendly, & patient!

Date: a month ago

Review №55

Rating: 5

I went here for a networking event and really enjoyed it. Very nice inside and the parking was really good. I will certainly be back.

Date: a month ago

Review №56

Rating: 3

Visited on 8/4 for brunch, very nice restaurant and pleasant waitress who continuously check on us. The reason for the 3 stars is because of the omelette I ordered. On the menu it says it comes with peppers and onions. When it came out it was drenched in a red sauce that was way too spicy. Inside the omelette was barely cooked red onions and tomatoes. I do not like cooked tomatoes. My table did like the food they had. I ll try this place again but not for brunch.

Date: a month ago

Review №57

Rating: 1

I went there for Sunday brunch and was so disappointed. The restaurant was understaffed and it took them over an hour for them to bring out our food. Even the bartenders took forever to provide our drinks.

Date: a month ago

Review №58

Rating: 5

Mocha was A1! She was very personable and very customer service oriented! She made me feel very comfortable even though I was at the bar alone. I ll be back for Mocha specifically

Date: a month ago

Review №59

Rating: 5

Great experience, especially Sunday Funday!!!

Date: a month ago

Review №60

Rating: 5

What a Vibe on Sunday brunch! Definitely a 5 . Food

Date: a month ago

Review №61

Rating: 5

The icon is a great spot to chill and hang out in Richardson, waiters are very attentive and drinks and food are delicious.

Date: a month ago

Review №62

Rating: 5

The Icon Restaurant was fantastic! The food, coctails, & ambiance was top-notch. I highly recommend it to everyone. Please do check them out you will not be disappointed. Please tell them Felicia referred you. Thank you

Date: a month ago

Review №63

Rating: 5

The food great and the stafff very helpfull when trying to decide what to get. Great Atmosphere

Date: a month ago

Review №64

Rating: 5

Review update 8/10. T.k had great service..she was very attentive and friendly from the time I walked in from the time I left. Thank you for being kind. The only difference from a Sunday to Saturday is no DJ or hookah and there is less people. I went for the first time. It was a nice setup. They had a DJ and many black folks, its a vibe. They also had hookah on a brunch day. I wasnt expecting that.I will be back.

Date: a month ago

Review №65

Rating: 5

Service was amazing! T truly gave us her best self. So personal and helpful! The crawfish beignets and mimosa flights I ordered the oxtails and grits. Must have! I ll be back the next time I m in town!

Date: a month ago

Review №66

Rating: 5

Date: a month ago

Review №67

Rating: 1

Absolutely freezing cold for no reason! Our server was just lost in the sauce. It s busy and under staffed. My Asun Hash was absolutely terrible, I rechecked the menu just for clarity but it was spicy tossed in a sauce which I wouldn t ever get! The only good thing is the benches were comfortable and the music was good that s it! Charged us for birthday cake that we never received and it was supposed to be free, because it was indeed my birthday, everything was just a no for me

Date: 2 months ago

Review №68

Rating: 5

Moca was our bartender she was amazing she made the best flights!!! we came in for Taco Tuesday deal but ate fufu and egusi soup instead yummy not soupy but good taste was great!

Date: 2 months ago

Review №69

Rating: 5

Amazing Food offers a fantastic dining experience with its delectable cuisine, great atmosphere, and wonderful staff. Each dish is a burst of flavor, served in a cozy and inviting setting. The staff is attentive and friendly, making every visit a pleasure. Highly recommended!

Date: 2 months ago

Review №70

Rating: 5

Our Brunch Group ( Brunch In Colour) enjoyed this restaurant so much.. the vibes, atmosphere, food, waitresses were all excellent. We will be returning soon! Thanks again to the amazing Owner!

Date: 2 months ago

Review №71

Rating: 5

Go check this restaurant out. Everything I ate was absolutely delicious. The food was good, drinks were good and the atmosphere was good too. I will definitely be going back. Shout out to the cook the food was delicious, shot out to the server he was very attentive and shootout to the manager she was very gracious and wanted to make sure we enjoyed ourselves. Great experience overall.

Date: 2 months ago

Review №72

Rating: 5

10/10 experience

Date: 2 months ago

Review №73

Rating: 3

My first experience at ICON. We had reservations for Sunday Brunch. The DJ was great, and the atmosphere was beautiful. The Oxtails and grits were top-tier fall off the bone and the spice was divine. Downside. Plates were inconsistent, the French Toast was cold, and Chicken seemed to be fried in old grease. We had several tables with the same issue. The waiters, and kitchen staff (very friendly btw) seemed to be overwhelmed. We did learn the chef was new (2 weeks in). OVERALL I will return. The minor issues can be fixed.

Date: 2 months ago

Review №74

Rating: 1

Made a reservation and arrived. Host told us they were no longer serving food only drinks. Sat down to have a cocktail and the host that sat me brought out dirty glasses. That was the last straw. The ambience is cute for customer service and cleanliness is LACKING.

Date: 2 months ago

Review №75

Rating: 1

I fell and bruised my knee badly on their defective stage while.going to the restroom and completed an incident resport in 6/22. Ive had to go to an urgent care and ortho doctor about this injury and have made numerous attempts to contact the owner with not so much as a phone call back to check on my injury. I will be taking next steps. Shame on you for not addressing this incident when it happened. Suggestion: dont sit by the stage.

Date: 2 months ago

Review №76

Rating: 5

Service was absolutely amazing! I had the diablo pasta with a side of jollof rice and it was so amazing. All my friends had all the entrees on the list and loved their food. I celebrated my birthday with my friends here and I would definitely come back again. The staff was amazing and so nice. Come here!!!

Date: 2 months ago

Review №77

Rating: 5

Food was a 10/10. The workers were very respectful.

Date: 2 months ago

Review №78

Rating: 5

the chef and bartender were so nice! it was a vibe all night: 10/10 recommend.

Date: 2 months ago

Review №79

Rating: 5

Date: 2 months ago

Review №80

Rating: 5

Great new Black own business. My first impression was great. I figured it was new, so it would be pretty good. Ive went again and got the same good customer service. The food and vibe were good. In addition, Ive booked the RED room for a large group, and the service was still as good. We will be back.

Date: 2 months ago

Review №81

Rating: 5

Great place from food to other services

Date: 2 months ago

Review №82

Rating: 5

Good food Friendly chef Clean environment Food : 5/5

Date: 2 months ago

Review №83

Rating: 5

Service was top notch ,so amazing . The chefs and service are so respectful and prompt.Can t wait to come back Parking: Enough free parking space

Date: 2 months ago

Review №84

Rating: 5

Will be doing soon, but based on photos/videos it seems like a nice place Will come back to update

Date: 2 months ago

Review №85

Rating: 5

We celebrated my friends birthday here and when I say every meal served rated 10/10 ;is most definitely an understatement. Africans most lux contemporary restaurant. Try their goat plater especially and thank me later.

Date: 2 months ago

Review №86

Rating: 5

Every item on the menu was mouth watering , waiters ,customer services-just on point. This place is worth every buck! I strongly recommend

Date: 2 months ago

Review №87

Rating: 5

This was our very first time eating here. The food was flavorful and portions were good. However we had to send our Mamosa fountain back twice because it wasnt clean. We kept getting residue in our drink from whatever was in the fountain before. So we just requested the two bottles by themselves and the mixers on the side. The bottles were not served in chillers. I would not order the Mamosa tower with a mix in it so you dont get what we got. The music was good but the DJ then turned it up way too loud as the crowd began to increase. It gave ended up a club vibe instead of a restaurant with music vibe. Overall I would go back for the food and service. Parking: The location is nice but the parking sucks if you dont get there early.

Date: 2 months ago

Review №88

Rating: 5

10/10 experience!

Date: 2 months ago

Review №89

Rating: 1

Don t go here unless you re looking to be disappointed. I ordered a chicken salad that cost $22, but the portion size gave a $7 salad. The chicken was hard, dry and burnt (with grill marks on it), which made the salad taste terrible. They gave me nothing but lettuce and I had to ask for the other fixings that was supposed to be on it. Then and only then was when they told me they were out of cucumbers. The salad dressing was gross, I mean how do you mess up a salad. The place had nice astethics and I had planned on coming for brunch but once they messed up on the salad it was a no!!!

Date: 2 months ago

Review №90

Rating: 5

This was my first visit and it was great. I went last week for Brunch to celebrate my Birthday and the vibe and ambience was amazing! The staff was great too! Looking forward to my next visit.

Date: 2 months ago

Review №91

Rating: 5

Date: 2 months ago

Review №92

Rating: 5

Vibes are immaculate. Pull up.

Date: 2 months ago

Review №93

Rating: 5

The service was amazing and very fast. I came with a large brunch party of 10 and every dish came out quickly and immaculately prepared. I had the Asun Hash and it was the perfect balance of spicy and savory. The DJ was also playing a nice mix of Afrobeats and RnB which created an amazing atmosphere. I will definitely be back!

Date: 2 months ago

Review №94

Rating: 5

Excellent all around! The food was AMAZING and didn t take long to come out. Service was great too and we absolutely loved the DJ on Sunday. Please go and support this restaurant!

Date: 2 months ago

Review №95

Rating: 5

I really enjoyed my food and time here. The plaintain could have been a bit more ripe but everything else was exceptional. above and beyond.

Date: 2 months ago

Review №96

Rating: 5

Service was good. Food was really delicious. Great atmosphere! Definitely recommend

Date: 2 months ago

Review №97

Rating: 5

Good food, nice ambiance and good music

Date: 2 months ago

Review №98

Rating: 5

Okay, so I hardly if ever, give reviews on Google but I have to make an exception with this place. I recently celebrated my themed birthday party in the red room and OMG! It was an amazing and stellar experience! The food , the ambiance , the waiters . Everything was . My ladies and I had a wonderful experience and we all plan to be back with our families and spread the goodness that is the ICON restaurant. Keep up the good work y all! Kid-friendliness: Very kid friendly too!

Date: 3 months ago

Review №99

Rating: 5

Beautiful ambiance, great food, and drinks. (I had the Tequila Special and my boo had the Blueberry Lemon Drop Martinis). ( for dinner I had the Roasted Snapper Sauce Ots and my lady had the Shrimp Diablo Pasta. Both were delicious). The dj set the vibe right and did an excellent job. All of the staff was very helpful and welcoming. Our bartender was on her first day, and she was making some amazing drinks, we will definitely be going back soon.

Date: 3 months ago

Review №100

Rating: 2

Honestly, I hate to even write this review, but the service was so disappointing. On Juneteenth, we arrived at 2 pm for a late lunch. Walking in the ambiance was beautiful, and the hostess/server was pleasant. The restaurant was not packed at all, but it appears they were short staff. It took 20 minutes just to receive water and place a drink order, another 30 mins to receive our cocktail, and the food order had not even been placed yet. Several patriots walked out, and we did as well. I was really looking forward to enjoying the cuisine, but the wait time was unbearable. So unfortunate. Suggestion: I think they should stick to dinner/club hours.

Date: 3 months ago

Review №101

Rating: 1

I have seen this location trending all over my social media page. We decided to as we like to experience different restaurants b/c we know DFW has a lot to offer. We ordered the buffalo chicken and then we had the red snapper. First the snapper came out. TRASHHHHH It tasted like they had it out all day and it was spoiled idk what was going on but it was the absolute worse and I have tried other snappers for other Nigerian restaurants or African restaurants and I have NEVER tasted something so horrific! 2nd came our wings. Wings came out and guess what the entire wing was fried coated with buffalo sauce and then boom! the wing attached to the flat ICE COLD! Never have I ever. i asked a random waitress to come to our table b/c our waitress literally disappeared. She came and I asked her to touch the wing she hesitated like I have to be nuts; however she touched it. She said its cold. I said correct she said we will get you some more. So she asked who our waitress was so she got her and she took it back. Was the 2nd time a charm? No! So we wanted to pay our tab. Waited 30 minutes our waitress did not have a care in the world. She was talking to some other gentleman who work there and we walked up almost about to exit to ask for our tab. With the type of service we received I honestly wanted to just walk out b/c no one cared about our experience but we didnt. Needless to say we will not be back. It was our first and definitely our last. Whomever manages or operates The Icon please yall have to do better. We only try to support black businesses but service like this makes it extremely hard. Such a disappointment.

Date: 3 months ago

Review №102

Rating: 5

Nice restaurant would definitely recommend!

Date: 3 months ago

Review №103

Rating: 5

This is the spot the food is amazing and delicious tge music us a vibe will definitely be back!!

Date: 3 months ago

Review №104

Rating: 4

New lunch menu is great! Not a lot of options but what we got was tasty( flatbread and salad ). Service was a bit slow. Nice atmosphere. Parking is challenging but that s Eastside! Parking: Go early!!

Date: 3 months ago

Review №105

Rating: 5

Go ask for Tori ! She will hook you up with some good food :)

Date: 3 months ago

Review №106

Rating: 5

Date: 3 months ago

Review №107

Rating: 5

great experience!

Date: 3 months ago

Review №108

Rating: 5

Date: 3 months ago

Review №109

Rating: 5

Date: 3 months ago

Review №110

Rating: 5

Date: 3 months ago

Review №111

Rating: 5

Date: 3 months ago

Review №112

Rating: 5

a home away from home

Date: 3 months ago

Review №113

Rating: 5

Date: 3 months ago

Review №114

Rating: 5

Date: 3 months ago

Review №115

Rating: 5

Best restaurant

Date: 3 months ago

Review №116

Rating: 4

Great food, only recommendations are for better customer service we arrived at 1PM but did not get a response from our waiter for about 15 mins before she greeted us and asked us what we wanted.

Date: 3 months ago

Review №117

Rating: 2

I ll start with the positive - this place has a nice vibe and music. Unfortunately, the service is trash 0/10 it took 30 minutes for my drink to come out. Then an additional hour for our food to come out. Once the food arrived it was very bland with no flavor or spice. I would recommend Salt n Pepper or Osuma Suya for Nigerian food. This place is not worth the time.

Date: 3 months ago

Review №118

Rating: 5

Date: 3 months ago

Review №119

Rating: 5

Nigerian food done right outside nigeria

Date: 3 months ago

Review №120

Rating: 4

Dined in here twice . The food was delicious . Decided to take a friend the second time and it was disappointing . Got the snapper and jollof , The jollof was so hard, goat soup did not have as much meat as it did the first time and was not as flavorful . Just disappointed at the lack of consistency but overall I would go back. Long as they pay attention to what is being served . They had live band on Fridays I loved the ambiance and vibe. Servers are nice , manager was even there the first time I went checking on customers I really loved that .

Date: 3 months ago

Review №121

Rating: 5

Date: 3 months ago

Review №122

Rating: 1

The music in the restaurant is too loud. Its not relaxing or enjoyable!

Date: 3 months ago

Review №123

Rating: 5

Date: 3 months ago

Review №124

Rating: 4

It s a beautiful spot with such a nice atmosphere! I would just suggest being specific on the menu with assorted meats I will definitely visit again

Date: 3 months ago

Review №125

Rating: 5

Date: 3 months ago

Review №126

Rating: 5

Nice people! Awesome food!

Date: 3 months ago

Review №127

Rating: 5

A cute restaurant, the vibes and decor are decadent. I had okra soup, shrimp peri peri, Jollof wings, and plantains. The flavoring was delicious and it was freshly made.

Date: 3 months ago

Review №128

Rating: 5

My wife and l celebrated her birthday with our friends and family at The Icon. It was great. The lamp chop was everything and the always have a live band every weekend. Temika my waitress made sure we were good. The Iconic cocktail was everything. We are going back this friday.

Date: 4 months ago

Review №129

Rating: 5

An amazing experience. Will definitely return with friends.

Date: 4 months ago

Review №130

Rating: 5

Date: 4 months ago

Review №131

Rating: 5

Great place to wine and dine!

Date: 4 months ago

Review №132

Rating: 5

I had the oxtail and grits....ABSOLUTELY delicious. I will be back

Date: 4 months ago

Review №133

Rating: 5

This place is where to be!!!!!!!

Date: 4 months ago

Review №134

Rating: 3

We made reservations and arrived early. The restaurant wasn t busy, and we were seated immediately next to a table of six. The good: The place is beautifully decorated, and the live music creates a great vibe. My husband ordered the lamb, and it was delicious. The bad: We waited 20 plus minutes, and no one came to take our drink order. My husband eventually got up to get someone s attention. After ordering, my drink took another 20 plus minutes to arrive. Our appetizers never came. They were out of oxtails, so the waitress suggested the 14oz ribeye suya with jollof rice . When the food arrived, it was thin strips of thin meat, not a proper ribeye. I know ribeye, and this was sirloin. I mentioned this to the waitress, and although she apologized, she didn t offer anything else. I miss having live music options in the DFW area so if I return, it will be for drinks and music at the bar and to get the lamb for takeout.

Date: 4 months ago

Review №135

Rating: 5

Came on a Friday live band was nice . Atmosphere was nice . I wanted to eat the black eye peas but I was told it s discontinued; that was a bummer but I got Brussels sprouts they first over crisped it but I told the manager and she quickly changed it. Once remade it was better. I ante it with a medium well steak, it was over medium but I m not to picky, maybe I should of said medium to get the pink I was looking for (everybody cooks their medium different) I subbed my asparagus for the Brussels sprouts . Overall it was a better experience than the last time I came and I will return.

Date: 4 months ago

Review №136

Rating: 5

I visited the Icon restaurant and it was very nice and pleasant. Would definitely recommend!

Date: 4 months ago

Review №137

Rating: 5

Tk was very attentive and helpful, great food. A 10/10 would recommend

Date: 4 months ago

Review №138

Rating: 5

I loved eating at this restaurant. The atmosphere was perfect and the service impeccable. As for the food, the food was just right. Whatever I asked for (including modifications) was done so in a professional and neat way. Thank You to the staff, cook, and owners of the restaurant, I cannot wait to come back to have a deliciously made meal.

Date: 4 months ago

Review №139

Rating: 5

Amazing staff, food was top notch. I ll sure visit again !

Date: 4 months ago

Review №140

Rating: 5

Food and drinks were amazing, and I absolutely loved the atmosphere! Great music & staff!

Date: 4 months ago

Review №141

Rating: 5

Last weekend, I had the pleasure of dining at The Icon Restaurant in Richardson, and I must say, it was an outstanding experience. The food was absolutely the best I ve ever had without a doubt, five stars. The music and vibe were perfect, creating a lively yet comfortable atmosphere. The environment was beautifully designed and welcoming, making the dining experience even more enjoyable. What truly amazed me was how affordable everything was for such high quality. Every aspect of The Icon Restaurant in Richardson stands out as a perfect 10 out of 10. Highly recommended!

Date: 4 months ago

Review №142

Rating: 5

Nice ambiance, clean facility, great staff. Jollof and Oxtail was delicious

Date: 4 months ago

Review №143

Rating: 5

I came for brunch and the ambiance was a 10/10. The food was so good and the fusion is so well done!

Date: 4 months ago

Review №144

Rating: 5

Date: 4 months ago

Review №145

Rating: 5

I had a great experience there. I will definitely be back. You should try the fish and plantains when you go.

Date: 4 months ago

Review №146

Rating: 5

Icon restaurant is the most amazing restaurant I have ever visited in Dallas, the food and service was 100% it s such a beautiful restaurant.. will definitely be back .. Thank you

Date: 4 months ago

Review №147

Rating: 1

I recently ordered jollof rice and goat meat from The Icon Restaurant , and I was extremely disappointed with the experience. The jollof rice was bland and lacked the rich, flavorful taste I expected. It seemed as though the spices were barely used, leaving the dish tasting more like plain rice than the vibrant jollof rice I love. The goat meat was equally unsatisfactory. It was shredded beef instead of goat meat, making it almost inedible. The portion size was also surprisingly small for the price ($35) which added to my frustration. Overall, this meal was a major letdown and not worth the cost. I had high expectations for this Restaurant, but this experience has left me very unsatisfied. I wont be ordering from here again. *PS* Despite the lovely setting, the food quality was so poor that it overshadowed the positive aspects of the restaurant. I expected much more and left feeling very unsatisfied.

Date: 4 months ago

Review №148

Rating: 1

Food and Drink prices were high and overpriced , Portion control was small for the price , buying shots was expensive and we got charged for a chaser which was not worth the amount of chaser that was given. I will definitely be not coming back but the venue was beautiful and our server was welcoming and amazing.

Date: 4 months ago

Review №149

Rating: 1

Date: 4 months ago

Review №150

Rating: 4

The owner, Ify, came to our table while we were there and that really made all the difference. The mimosa tower and juices are some of the best i have had. We have the raspberry and peach and the also have a special house juice called zobo, I think. I had the jollof with the shrimp and it was absolutely fabulous. I also had the pancakes and for $15 I guess I expected more than just 3 pancakes. Paying $5 per pancake with nothing else with it seems a bit much. My sister had the oxtail and grits. The oxtails were extremely tender and fall off the bone. However, the sauce was a bit weird (spicy sweet). The shrimp and grits were not our taste either, I think it was the sauce as well. There is a 15% service charge added to each check as well. Parking: The restaurant is located in a plaza so there is plenty of parking

Date: 4 months ago

Review №151

Rating: 5

Date: 4 months ago

Review №152

Rating: 5

I am so happy to be an addition to the already great atmosphere at Icon! The food is amazing, the drinks are next level, and the service is top notch! You have to try our signature brunch menu with the Oxtail and Grits or stop by for dinner for the Grilled Snapper . So many options but I promise you won t be disappointed. See you soon!

Date: 4 months ago

Review №153

Rating: 5

Wow, what can I say! I ve been hearing about how great the food and atmosphere are at The Icon from a few friends over the last couple months, so I finally decided to give it a go. When I tell you it was great I mean it! It has a pristine yet laid back vibe, they have a vast array of quality drinks, the service is prompt and polite, and the food is amazing! I ve been looking for some new Nigerian American restaurants to add to the rotation and I ve got one. Try the pepper soup and roasted chicken, you will not regret it.

Date: 4 months ago

Review №154

Rating: 5

A Taste of Nigeria in Dallas: A Must-Try Gem! Absolutely loved my experience here The food was delicious, the atmosphere was vibrant, and the music was on point. The owner and host were incredibly welcoming, making us feel right at home. If youre in Dallas and looking for authentic Nigerian cuisine, this is the spot to be! 5 stars all the way was so good had to order food to Also take home

Date: 4 months ago

Review №155

Rating: 3

Nice ambiance, however, the service is lacking. It appeared that they were not adequately prepared for our party of 20, despite having about a weeks notice. One persons drink was significantly delayed, more than 30 minutes, due to them running out of martini glasses because so many people ordered martinis. Making that known as soon as possible and asking if she could serve the drink in a different glass would have been much better than making the customer wait that long. Additionally, the four of us that ordered lamb chops (before some of the other guests even arrived) received our meals after EVERYONE else had received their food and was either finished or almost finished. Another guest expressed dissatisfaction with the soup and requested an alternative, but the establishment declined to exchange or remove it from the bill. Everyone was charged gratuity Fortunately, the rest of the group enjoyed their respective dishes. The drinks, atmosphere, and music were good but I wouldnt recommend for large parties.

Date: 4 months ago

Review №156

Rating: 5

Date: 4 months ago

Review №157

Rating: 3

Uhmmm i just ordered uber eats, where are the vegetables taste is ok

Date: 4 months ago

Review №158

Rating: 5

Just discovered Icon Restaurant and Lounge in Richardson and its a total gem! The atmosphere is cozy, the food is delicious (highly recommend the shrimp seafood pasta and their signature cocktails), and their service is top-notch. Icon Restaurant and Lounge is definitely my new favorite spot in Richardson!

Date: 4 months ago

Review №159

Rating: 2

My family and I had reservations for 7:30pm on Mothers day. By the time that we ordered, we were the only people in the restaurant. We ordered a round of drinks, which did not take very long to come out. Over half of the menu was unavailable. I ordered the red snapper and requested Jollof Rice instead of the Hoppin John rice that comes with it. Our waitress told me that this could not be substituted, so I ordered jollof rice on the side (which was not an issue). We dined with two small children, so we ordered french fries as well. After waiting about 45 minutes, the chef came out to tell me that they were completely out of all types of rice. A 45 minute wait is already ridiculous, but for us to be the ONLY people in the restaurant at the time that we ordered... this is unnacceptable. It should not take 45 minutes to realize that youre completely out of all types of rice. I substituted the rice for mashed potatoes, which were cold. We received our food after about 1 hr 15 minutes. My red snapper was plain and did not have the spicy chili sauce, pickled peppers, carrots or cilantro (as advertised on the menu). It was very bland and lacked salt/ spices. The french fries did not come out until about 1hr 30 minutes after ordering (after reminding the waitress). Imagine two hungry and agitated toddlers... Terrible experience. Will NOT be going back. PROS: The restaurant was very aesthetically pleasing, decor was beautiful. The live band/ live music (although very very loud for the size of the establishment) was great.

Date: 4 months ago

Review №160

Rating: 5

Date: 4 months ago

Review №161

Rating: 5

Lovely place the service was amazing love it

Date: 4 months ago

Review №162

Rating: 1

The second time at this restaurant, and this time, it was for the Mothers Day brunch. All I can say is I WILL NEVER RETURN! ALMOST ruined Mothers Day for my mother, father, and family. Reservation was for 1pm but couldnt even get coffee, and when it came, we never got everyones coffee. Informed the kitchen was backed up and would take 25 minutes, but it took almost 1.5 hrs, and they messed the food up, and everyone got their food at different times. It was overcrowded, and we were informed they overbooked and took walk ins. Had to request the manager who gave a weak apology and claimed she would handle the bill. They still tried to charge for the whole bill then only gave $16 off a $100 bill then had to really complain, state how poor the service was and the wait was unacceptable before getting at least 50% off when half the patrons were complaining about the same thing or they just left due to the horrible experience. If this is how you do business and how you treat customers, Im praying for you! Its not right. Its unprofessional. Will never return, and we had a huge amount of patience when my father wanted to leave, and we should have like so many others did. The restaurant also ran out of coffee and pancake mix, and this was brunch! Theres nothing more to say except... I WOULD SELECT ANOTHER RESTAURANT.

Date: 4 months ago

Review №163

Rating: 5

Guys y all better try this restaurant it s very beautiful and amazing everything in it is amazing the food is good y all plus the boss is a lady and she s very sweet she was very careful to me and my family and we loved her I can t wait to come back again

Date: 4 months ago

Review №164

Rating: 5

The service was good and food was so niceeee I recommend it 100%

Date: 4 months ago

Review №165

Rating: 5

This was the best restaurant I ve went to in Dallas it s very awesome and the singers were just beautiful music was beautiful

Date: 4 months ago

Review №166

Rating: 5

The food is so delicious

Date: 4 months ago

Review №167

Rating: 5

Date: 4 months ago

Review №168

Rating: 5

Great restaurant would definitely recommend!

Date: 4 months ago

Review №169

Rating: 2

While the atmosphere was great, with live music and a friendly waitstaff, I was deeply disappointed with the seafood okra soup. First being that the soup had no draw as in the slimy texture that is characteristic of okra soup and lacked the authentic flavor as well. My friends did enjoy the jollof rice they ordered, but found the meat that came with it sparse and mostly bone. The prices were unfortunately not worth the quality of the food. I do think that the spot is relatively new, and am hopeful that food quality will improve with time would return for the atmosphere, but not for the food just yet.

Date: 4 months ago

Review №170

Rating: 2

My husband and I visited the restaurant for a date night, and we were excited to try the food based on positive reviews. However, we encountered several issues during our visit. We waited for 30 minutes before our waitress attended to our table, and she seemed rushed and inattentive throughout our interaction. We noticed that she was prioritizing a large party, which left us feeling neglected. We were seated at 9:00 pm and placed our orders for our main dishes. My husband ordered the snapper, which the waitress informed us would take 30 minutes to prepare. At 10:15 pm, my food was brought out, but to our disappointment, the waitress informed us that they had run out of snapper. We felt that this could have been communicated to us much earlier, as my husband had to wait and watch me eat my meal alone. He did order an alternative dish, which arrived within 15 minutes, but by that point, our dining experience had been significantly dampened. Additionally, my husband ordered a drink that never arrived. When we requested that it be removed from our bill, the waitress insisted that we had indeed ordered it. We were surprised and frustrated by this, as we do not believe in paying for items that we did not receive. Regrettably, due to the poor service we experienced, we will not be returning to the restaurant. It is unfortunate because the food was delicious, and the ambiance was inviting. We hope that the restaurant can address these issues to improve the dining experience for future customers.

Date: 4 months ago

Review №171

Rating: 5

Date: 4 months ago

Review №172

Rating: 5

Great hospitality and host.

Date: 4 months ago

Review №173

Rating: 5

We are currently seated & are having a wonderful time! The food is so good and made with the chefs heart! The drinks are so delicious! Blueberry marg, and the Afro beets mule are chefs kiss! We came in on a Thursday there was open mic it was a beautiful experience! Grateful to the owner for stopping by, I thought she was a manager as she was so cordial and checked in on us, it was very nice to have the actual owner herself check on our service and food. Very much appreciated! Thank you

Date: 4 months ago

Review №174

Rating: 5

I really loved the food. The grilled snapper is amazing

Date: 4 months ago

Review №175

Rating: 5

Date: 4 months ago

Review №176

Rating: 5

I recently had the pleasure of dining at The Icon Restaurant and Lounge, and I must say, it was a truly exceptional experience from start to finish. From the moment I walked in, I was greeted warmly by the staff and immediately impressed by the stylish and inviting ambiance of the place. The menu at The Icon is a delightful fusion of flavors that truly tantalized my taste buds. Each dish was expertly prepared with fresh, high-quality ingredients, and the presentation was nothing short of exquisite.

Date: 4 months ago

Review №177

Rating: 4

Great experience!

Date: 4 months ago

Review №178

Rating: 5

The food was delicious and the service was exceptional.

Date: 4 months ago

Review №179

Rating: 5

This restaurant was very nice, I enjoyed my meal and the drinks. Would def recommend!

Date: 4 months ago

Review №180

Rating: 4

First time coming to the restaurant was opening night and I can honestly said I ve been back several times! The food is cooked to perfection and has so many options to choose from. I will definitely recommend coming here for a night out with great atmosphere.

Date: 4 months ago

Review №181

Rating: 5

First time visiting this restaurant and the food was amazing along with great customer service! You have to try their shrimp & grits it s the best I ve ever had! Definitely coming again!

Date: 4 months ago

Review №182

Rating: 5

Wonderful restaurant. Went there with my cousin. Customer service was amazing and drinks were great.

Date: 4 months ago

Review №183

Rating: 5

I really enjoyed my time here, food was amazing!

Date: 4 months ago

Review №184

Rating: 5

This restaurant offers a delightful dining experience with a menu featuring globally inspired dishes crafted from locally sourced ingredients. From succulent chicken to vibrant pasta l, crafty cocktails and indulgent desserts, every bite is a culinary delight. With warm hospitality, attentive staff, and stylish ambiance, its the perfect spot for any occasion. Highly recommended!

Date: 4 months ago

Review №185

Rating: 3

Visit (May 5th, 2024 8:45 PM) 15% Service Charge included for 1 or More guests smh Upon Arriving the place was empty (except for the Red Room Private Area) there was no one to greet us and it tools some one at the bar to point out waiter to come and meet us . I say that because that all he did and tell us sit wherever. The service is lackluster for it to be empty. The Food is good but could be great if it was available. It was so terrible that whoever is in charge doesn t know how to calculate Sitting Inventory in Relation to Usage . The server told me & my fiancée that they have been out of Caesar for more than a week(if you understand food distribution condiments are the least difficult thing to find ) Let s get to the sides also out of stock lol.. The food plating was good, taste was good but better when you re not almost done because they forgot your sides. No one likes cold food so of course I m going to eat while there still running behind for whatever miscommunication they had on such an uneventful night. Also there is 15% service Charge personally I don t believe in this business practice just because as an owner, you should be paying your employees a living wage. Secondly, I don t believe in tipping because again the owner should be paying them a living wage and not someone for them to hope they might get paid.

Date: 4 months ago

Review №186

Rating: 2

We dined at 8:45 pm we were the only couple there waiting to be served for a good 10 minutes before we even got a server. It took forever to get our drinks and the server was subpar. They pick and choose who they cater too, as when a group of people came in after us they received preferential treatment. Our server barely came to the table to refill drinks or check on us and everyone else around was either nonchalantly standing or conversing at the bar. The regular drinks were syrupy and gross and when we placed our order half of the menu was out of stock. While I will say the food was flavorful and spicy the service brought it down to a poor level as well as half our order being forgot and only brought out when we packing up our meal to go. Be prepared to spend a good amount of money for halfway decent food and even worse service you won t leave without spending at least a $ 100. Lastly, to add insult to injury a 15% service charge was added when in reality there was limited to no actual quality service that was provided at any time. While this restaurant has potential they need to reevaluate the quality of their staff before they can really get off the ground. The people they have hired will truly tank business for them.

Date: 4 months ago

Review №187

Rating: 5

Date: 5 months ago

Review №188

Rating: 1

The dining experience fell short of expectations. Despite ordering the Asun and Jollof with plantain, the meal was disappointing. The Asun had few edible pieces amidst fat and bone, and the plantain was undercooked. Service was slow; I finished most of my meal before receiving water and never got the ordered beverages. Ive observed a trend where establishments that apply automatic gratuity regardless of table size often provide subpar service. Unfortunately, this seems to be the case here. As an African, I prefer patronizing places where I receive better service, even if it means paying similar prices. I also asked for my check waited 10 minutes for the waitress to never bring it. They do everything on a pos at the table so you never see what you are being charged.

Date: 5 months ago

Review №189

Rating: 4

The atmosphere was nice. Live music was amazing! The food tasted okay. It was a bit pricey! We had coconut rice with oxtails. Didnt really taste the coconut, but the oxtails were nice and tender. The bubble drink was the best thing on the menu. Try it! My overall experience here was average.

Date: 5 months ago

Review №190

Rating: 1

The worst service i had in dfw so far. 50 mins wait to get a drink when there was hardly anybody i the place. The waitress had no idea what chill tequila is. Owner/manager came with a bunch of execuse and not even an apology.. there definitely better places in dallas to go

Date: 5 months ago

Review №191

Rating: 5

This place is amazing, ambience is off the charts and its very clean.

Date: 5 months ago

Review №192

Rating: 5

This place is where its at right now. I love this place; The food is so good. The service and decor is nice. Plus theres a life band that is fire.

Date: 5 months ago

Review №193

Rating: 4

Amazing service and great food. Nice location and very clean .

Date: 5 months ago

Review №194

Rating: 5

I had brunch with a couple of friends at Icon yesterday and it was very luxurious from their flavor filled Yam croquette to their popular Iconic hibiscus strawberry drink, everything was mouth watering and very tasteful. It was a great vibe with pleasant workers and I ll definitely be going back.

Date: 5 months ago

Review №195

Rating: 5

Wow! Right away, the atmosphere was welcoming. Warm, family like, greeting. Great music by their DJ. The food was amazing at first bite!!

Date: 5 months ago

Review №196

Rating: 5

Outstanding music and good! Great service we had the most amazing experience and food! Every bite was exciting. A little taste of African food was good for my soul!

Date: 5 months ago

Review №197

Rating: 5

My husband and I stopped in for dinner. They had spoken word and karaoke, the a nice upscale but laid back and fun atmosphere! It s a vibe! The Food is full of flavor!! Spicy but delicious! Everything we had was deliciousand service was great!!! They were out of a few items we tried to order, but overall I enjoyed and I will be back! Might even get on the mic for Karaoke!

Date: 5 months ago

Review №198

Rating: 5

Visited from Colorado, the food was great, Suya, Jollof and Shrimp and jollof wings - the service was fantastic and the vybes - you gotta check it out.

Date: 5 months ago

Review №199

Rating: 5

The best Piri piri shrimp that I ever had. Seafood Okra soup is a must have. Love the ambiance and the staff were on point. Its a 5star for me..... Food : 5/5 |

Date: 5 months ago

Review №200

Rating: 5

Lovely service, the wait staff were especially friendly and helped us with suggestions for our orders. . The ASUN was yummy and hit the right spots. Had the Icon cocktail and the Chapman drink. Delicious Highly recommend.

Date: 5 months ago