Fred's Downtown Philly

2229 W 15th St, Plano, TX 75075, United States

Fred's Downtown Philly

About the Company

rating: 4.4

Local counter-serve chain dishing up Philly cheesesteaks, burgers & hoagies in a low-key setting.

Categories

  • Cheesesteak restaurant
  • American restaurant
  • Catering food and drink supplier
  • Restaurant
  • Sandwich shop

Contact Information

Phone: +1 972-532-7747

Website: https://fredsdowntownphillyplano.com/

Address: 2229 W 15th St, Plano, TX 75075, United States

Working hours
  • Sunday: Closed
  • Monday: 11 AM–8 PM
  • Tuesday: 11 AM–8 PM
  • Wednesday: 11 AM–8 PM
  • Thursday: 11 AM–8 PM
  • Friday: 11 AM–8 PM
  • Saturday: 11 AM–8 PM

Photos

Reviews

Review №1

Rating: 5

Date: 14 hours ago

Review №2

Rating: 5

years of good service, and amazing cheese steaks

Date: 3 days ago

Review №3

Rating: 5

Great Philly!

Date: 3 days ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 3

The place is a bit dirty but the food is very good.

Date: a week ago

Review №7

Rating: 5

Date: 2 weeks ago

Review №8

Rating: 5

Ordered the number 2 with a little buffalo sauce, it was heavenly. Definitely coming back next time I m up this way. Live Long and Prosper Food : 5/5

Date: 2 weeks ago

Review №9

Rating: 2

Simple order, made wrong meal ruined!

Date: 4 weeks ago

Review №10

Rating: 2

My first time going after seeing several people recommend it. I ordered the Philly cheese steak 6 inch with fries. It had good flavor on the Philly cheese steak but I didnt like that there was little meat on the cheese steak. It was very discouraging. However, the French Fries were great. I probably will not visit again. The restaurant was very warm inside. I was sweating as I ate. Could of been cooler inside. I wont return. I think this was a 1 trip time.

Date: a month ago

Review №11

Rating: 3

Good food, but the prices were high and the portions were a bit small meat wise on the pepperoni pizza philly I got. The taste was good but not anything mind blowing. I do reccomend the philly fries those were tasty though and I did appreciate the selection of fountain drinks. Inside the resturaunt the temperature was pretty hot which wasnt so comfortable given the August weather. Probably wont return but its worth a visit.

Date: a month ago

Review №12

Rating: 4

Food was great! It s a down and dirty type place that watches their costs of napkins like a hawk. I don t fault them for that in this economy. Floors are sticky and need to be mopped with a clean mop. I didn t go there for atmosphere but just for a good cheesesteak, in which case they delivered. I ll go back for sure and order to go with plenty napkins in my car.

Date: a month ago

Review №13

Rating: 5

The cheesesteak was delicious. Cooked just right and great Philly taste. I will be back.

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 5

Awesome!

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 1

This place is complete TRASH. Unless you want food poisoning...DO NOT EAT HERE!!!

Date: 2 months ago

Review №19

Rating: 5

Good food at a very reasonable price.

Date: 2 months ago

Review №20

Rating: 5

Great location and friendly staff.

Date: 2 months ago

Review №21

Rating: 5

Ive been going to Freds for years now. Im not sure what some of these other reviewers are experiencing.....but customer service couldnt have been better today! The food is always killer and the vibe is perfect. Fred is still puttin in work yall. Go grab a cheese steak from here and you wont be disappointed. I promise.

Date: 2 months ago

Review №22

Rating: 5

Best Philly around

Date: 2 months ago

Review №23

Rating: 5

Date: 3 months ago

Review №24

Rating: 5

Best cheesesteak in texas

Date: 3 months ago

Review №25

Rating: 1

I got complimentary diarrhea shortly after my meal. I havent eaten out in a while. Coincidence?

Date: 3 months ago

Review №26

Rating: 5

Date: 3 months ago

Review №27

Rating: 5

Outstanding as usual

Date: 4 months ago

Review №28

Rating: 1

Date: 4 months ago

Review №29

Rating: 5

This place has great cheesesteaks!! Best I ve had in the Plano area for sure!

Date: 4 months ago

Review №30

Rating: 1

Fred s is the only restaurant I ve ever been to that has refused to give us extra napkins. My wife only got one with her meal and I got two. When I asked for extra they literally gave me ONE more. I said I m going to need more than that and they actually said NO!! It s restaurant policy not to give extra napkins!! My wife and I were only allowed 2 napkins each for our $30 worth of sandwiches. It s completely unacceptable and frankly insulting to be told no when you ask for napkins. This place has gone downhill. The chairs and tables look like they were purchased at a garage sale. They only sell soft drinks from a local vendor and they taste horrible. Find someplace else to get your Philly s because Fred s isn t worth going to.

Date: 4 months ago

Review №31

Rating: 5

Date: 4 months ago

Review №32

Rating: 5

So happy the went back to regular hours. Open until 8:00 now. I used to go to a cheese steak place on Parker but it closed a few years ago. Glad I can get one close by again. The service is great and I get the sandwich to go. Tastes great. Recommend.

Date: 4 months ago

Review №33

Rating: 5

Let s be honest, this is still the best cheesesteak in town.

Date: 4 months ago

Review №34

Rating: 5

Date: 4 months ago

Review №35

Rating: 5

Great sandwich at a great price!

Date: 4 months ago

Review №36

Rating: 5

Date: 4 months ago

Review №37

Rating: 5

Always great! The only place to go for a steak sub!

Date: 4 months ago

Review №38

Rating: 5

Best Philly I ve ever had and the spicy mozzarella sticks are so good

Date: 4 months ago

Review №39

Rating: 5

Date: 4 months ago

Review №40

Rating: 5

Date: 5 months ago

Review №41

Rating: 5

Date: 5 months ago

Review №42

Rating: 5

Date: 5 months ago

Review №43

Rating: 5

Best cheesesteak and service was amazing!

Date: 5 months ago

Review №44

Rating: 5

It s really great food. I have such a good time watching all the good movies. He has a good taste in food and well cultured in movies.

Date: 5 months ago

Review №45

Rating: 5

My go to and best food and service

Date: 5 months ago

Review №46

Rating: 4

Freds was delicious

Date: 5 months ago

Review №47

Rating: 5

2nd time in a month eating at Freds. The wings are meaty and absolutely delicious! We also ordered the philly cheese sub and it was so... good. The prices are reasonable.

Date: 5 months ago

Review №48

Rating: 5

Their in house chips are epic

Date: 5 months ago

Review №49

Rating: 4

Just wish they had more consistent availability for delivery. One minute they re available next they re not. Don t get it

Date: 5 months ago

Review №50

Rating: 5

fred keeps the philly in philly cheesesteak. i ve had cheesesteaks before but never an authentic philly, and this one did not disappoint. neither did the experience, service or conversation with fred. only caveat, he is a diehard eagles fan. go cowboys lol

Date: 6 months ago

Review №51

Rating: 5

Date: 6 months ago

Review №52

Rating: 4

I stopped in here today because my co-worker raved about this place because Im a Jersey girl and often went to Philly for cheese steaks I was skeptical, upon walking in I saw all the Philly memorabilia and a patron let me know that the owner was from Philly so that was comforting. The menu is full of gems but I was there to try the Philly cheesesteak rolls and they were phenomenal . I will definitely be back to try the sandwich everyone in there seemed to be enjoying their food. But the extra charges that they Place upon you for certain things is just insulting and ridiculous theres a sign behind the counter that says we will charge you an extra $3 if you walk up to the counter on your phone now taken yes being on your phone trying to get a service is rude I work in customer service that happens to me all day but thats their prerogative theres also a sign the states that sauce is extra so I assume they meant that cheese sauce or the Cajun sauce that they had .I ordered four Philly cheesesteaks an order of sweet potato fries once my number was called I went to the window to pick up my order and I asked for ketchup and a fork as the young lady hands me my fork and my ketchup she says to me for next time we have to charge you for the sauce and I said I didnt get sauce I got ketchup for my fries she goes thats a sauce why in the hell would a place be charging for ketchup? add it into your overhead. I didnt ask for extra ketchup I didnt ask for five ketchups asked for one ketchup for the french fries that I ordered ketchup doesnt come with your French fries I think thats ridiculous but kudos to the food, fresh hot, and delicious

Date: 6 months ago

Review №53

Rating: 4

Date: 6 months ago

Review №54

Rating: 5

Fat freds burger is delicious

Date: 6 months ago

Review №55

Rating: 1

The last 2 times I went in I was given such a hard time by the older black man who looks like Rickey smiley. Last time he got smart when I asked what comes on a specific Philly and asked me if I could read. But yesterday I said hello and started with my order. The man looks over to someone sitting at a table and says she steady talking and my computer ain t even up and running While they laughed about it. I justwalked out, I ain t never coming back. Im not spending my money to support someone so rude. As far as I m concerned I hope they go out of business.

Date: 6 months ago

Review №56

Rating: 5

Always the best food made right then and there! Great service every time! You cant go wrong here! Oh bring napkins and if you order a drink ask for a lid. They seem to never give you a lid when you get a drink. Also you only get 1 or 2 flimsy napkins so take some of your own. True story! Over all great place great food great staff!

Date: 6 months ago

Review №57

Rating: 5

Ive had cheese steaks with more filling but none that tasted so good. Humble but excellent

Date: 7 months ago

Review №58

Rating: 5

Date: 7 months ago

Review №59

Rating: 5

My goto for cheesesteake. Great prices, wonderful place, cannot say enough good things about them. The staff there is so nice the food is freshly cooked. Highly recommend!

Date: 7 months ago

Review №60

Rating: 1

Went in for a cheesteak to go. I was told to get sauce to go I would be charged additional. Fred the owner then proceeded to tell me he has 12 locations and that even a bad review is a good review. Stay away at all costs! This chump doesnt value customers and one look at his Google rating tells me all I need to know. Ill never be back!!!

Date: 7 months ago

Review №61

Rating: 5

Little hole in the wall place with amazingly good food. Its one of the few places were I actually get cravings for because it is so good.

Date: 7 months ago

Review №62

Rating: 2

It was cooll like it s Ight lmao i def have gas had better fasho n they charge for every single sauce like damn we post to eat it dry? I understand extra stuff but in this economy ? Robbery in broad daylight fr

Date: 8 months ago

Review №63

Rating: 5

Im in town from Phoenix, Az. So i googled philly cheese steaks. So I ordered a lot of food on Doordash from Freds. And let me just say that these were the best philly cheese steaks Ive ever eaten. And Ive had philly cheese steaks from the best spots in Philadelphia, PA. The steak and pastrami with mustard OH MY GOODNESS! Unmatched

Date: 8 months ago

Review №64

Rating: 5

the best Philly in DFW with the onion straw s also the eggs rolls are awesome.

Date: 8 months ago

Review №65

Rating: 5

Date: 8 months ago

Review №66

Rating: 5

Date: 8 months ago

Review №67

Rating: 5

The food is always fantastic! Freds is always a must-stop whenever Im in Dallas. Even my kids love it! Dietary restrictions: No gluten-free bread but they will make the cheese steak into a bowl or a salad.

Date: 8 months ago

Review №68

Rating: 4

Like it

Date: 8 months ago

Review №69

Rating: 5

Everything was really good. The bread was fresh and soft and the Philly pepper sandwich was REALLY good. I didnt even get fries just so I could eat more sandwich

Date: 9 months ago

Review №70

Rating: 4

Date: 9 months ago

Review №71

Rating: 5

Date: 9 months ago

Review №72

Rating: 5

Great Philly cheese steak sandwiches.

Date: 9 months ago

Review №73

Rating: 1

I tried their spicy mozzarella once and decided to come back and get more. Thats the last time. Friendly people so I wish them the best and hope that theyre more mindful of their patrons food.

Date: 9 months ago

Review №74

Rating: 4

Date: 9 months ago

Review №75

Rating: 5

I have been going to Freds since I was in Jr high. It is a must go when ever I go home.

Date: 9 months ago

Review №76

Rating: 5

Date: 9 months ago

Review №77

Rating: 2

I ordered for pickup as Ive done previously and waited IN STORE for about 5-10 minutes. My order had special instructions and instead of telling me that they couldnt do it or having me pay the extra fee they just made the food how they wanted. Ive had ZERO issues with the exact same request previous times, they just do an upcharge. I have the receipts. So Ive wasted money on food Im not going to eat. A little better customer service would go A LONG WAY. Probably wont be ordering from yall again because of this.

Date: 9 months ago

Review №78

Rating: 5

Date: 10 months ago

Review №79

Rating: 5

Date: 10 months ago

Review №80

Rating: 4

Good Philly cheese. Quick kind service.

Date: 10 months ago

Review №81

Rating: 4

Ordered Broad St., Philly cheesesteak, mozzarella sticks, Philly cheesesteak eggrolls food was really good soda machine was completely empty gave water down lemonade, and forgot to put my fries with my combo, but outside of that the food was great.

Date: 10 months ago

Review №82

Rating: 4

Date: 10 months ago

Review №83

Rating: 5

Love Freds!

Date: 10 months ago

Review №84

Rating: 5

Food was absolutely wonderful. Anytime I m asked where to find a cheesesteak, I always recommend Fred s hands down.

Date: 10 months ago

Review №85

Rating: 5

Great food and humble staff. This is amazing food. Stop here!

Date: 11 months ago

Review №86

Rating: 4

Order at the counter Philly cheese steak restaurant in a strip mall with kinda tight parking. Restaurant has been around for a long time and is showing its age. Probably due for a remodel. Staff was nice but not exactly friendly. Philly was good. Canjan fries are excellent. Recommend for a quick bite.

Date: 11 months ago

Review №87

Rating: 4

Hate buying a drink then finding , Once again no TEA ! Either have it made or inform customers b4 they pay! Guess Ill have to bring my own. #nosodas

Date: 11 months ago

Review №88

Rating: 4

Food is legit. Would be nice if the same corny movies werent blasting from multiple TVs EVERY SINGLE TIME IM THERE though. And, the floors are always beyond gross.

Date: 11 months ago

Review №89

Rating: 5

Food was good . We got the original Philly 10 inch .

Date: 11 months ago

Review №90

Rating: 5

Great sandwich and cheese sticks.

Date: 11 months ago

Review №91

Rating: 5

Food is ALWAYS on point

Date: 11 months ago

Review №92

Rating: 4

Date: a year ago

Review №93

Rating: 5

They have the BEST Philly cheesteaks

Date: a year ago

Review №94

Rating: 5

Excellent service, great food, good value! Not fancy, but they were playing the movie Little Giants on TV, so 5/5 atmosphere. The young lady at the counter was very friendly. Good was hot, fresh, and prepared quickly.

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 4

Date: a year ago

Review №97

Rating: 3

I came here to try the Philly cheesesteak. I got the original one with fries and a drink. The sandwich was small. Not much filling. It looked like it was made quickly. The bread was squished. It tasted ok. Nothing that great about it.

Date: a year ago

Review №98

Rating: 4

The food is good and cooked to order which is awesome, its small but the food is very good

Date: a year ago

Review №99

Rating: 1

Rude staff

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

ABSOLUTELY AMAZING! I didn t know i like cheese steak till I went here. we ll I should say I ve never had that I enjoyed and wanted to eat again. I got the pizza steak that had pepperoni on it.

Date: a year ago

Review №102

Rating: 1

Horrible Experience Consumers Beware !!!!!!!!! This place was the worst experience in my life in Plano region Resturants, simply put - they had me waiting for 30mins for my order of 3 combos for the family. After watching countless people recieve there orders before mine, I simple asked the lady for a full refund....... That took another 15mins because the African American Owner was trying to be petty - how do I know ??? Well after dabbling on my phone for 15mins I finally look up to see the Owner mentioned above just looking at me with Murderous Eyes Shaking his head slowly while giving me the Thug-Life Death Stare & making others sandwiches. I spoke up loudly & said Are you ready to issue my refund yet..........How much longer will it be Sir He then disappears out of sight, then one of his female employees finally comes up & says he says to give you a refund out of the drawer .......Originally she gave me a ticket prior saying here is your refund - I said No Madam I paid in Cash - point in case me having to wait that additional 15mins extra just for my refund Now people were looming at me in the resturant like I was crazy with quiet over tones - yeah ok. I played it cool, I did Not get real, loud or draw attention to myself but its amazing how others look at your like you have a problem when you have been done horribly but still i just stayed cool & took the looks, took the petty wait time, took all the negative overtones spoken by certain customers - everyone has something to say until it happens to them. But thats ok that did Not ruin my day, as it turned out wonderful despite - beware pf these types of Owners & environments and stay for for away

Date: a year ago

Review №103

Rating: 2

The combo number two was a Philly cheese steak of which the meat was a very thin layer, almost thinner than a piece of paper. I felt like I ate nothing but bread. The only thing that was good was the fries that was crispy. I had to put the fries in the sandwich to give the sandwich any sort of taste besides bread. Very disappointing to say the least as I was excited to support this small business but you guys need to step it up. If you need to charge 50 cents to a dollar more on the sandwich to give the customers a little more meat then do that, I already paid $10+ I don t mind but I might as well just go to Walmart if I m going to buy just bread and fries.

Date: a year ago

Review №104

Rating: 5

Locally owned, these guys really care about food quality and customer service- we ve been going to the 15th street location for over 25 years- GREAT food- my favorite is the mushroom cheese steak w/ sauce, Fred told me to order the 8 1/2 from the menu

Date: a year ago

Review №105

Rating: 5

This place is always closed, not good customer service in plano

Date: a year ago

Review №106

Rating: 2

This place has all sorts of folk answering the phone. They use foil paper, and the juice runs through the paper. You take a bite of the steak sandwich, and the juice runs all over your close. They need better containers if they are going to over juice the sandwich. I called in and mentioned this to the young lady who answered the phone about the juice running out. Instead of her saying Ill let the cook know. She tells me with a pinch voice customers like it like that. I said to her I was talking about me. I dont want freaking juice running on my clothes. Then she repeated customers like it is juicy. Im complaining about the cheap foil and my clothes. IN and Out Burger asked if you are eating the car. They give you a paper plate mat and a cardboard box to secure your close. I have been addressing this about a year. They make too much money to use cheap foil paper. I am done eating there. That person who answered the phone was unprofessional and a idiot.

Date: a year ago

Review №107

Rating: 5

Best Philly in Dallas!

Date: a year ago

Review №108

Rating: 5

I ve been to Big Tony s in Allen. I ve even been to Geno s and Stan s in Philly. The best cheesesteak I ve had was at Fred s! This place was awesome!

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

Excellent chesesteak, best in town.

Date: a year ago

Review №111

Rating: 4

Look, this food is good. Like I would definitely come back. That guy on the grill wasn t too kind but the food was still good. It s a very small spot so I took mine to go. That lemonade is good. They only have their brand drinks I think. Now they would have gotten 5 stars but this is where my problem is .why you charging me for your house sauce and mayo. That makes no sense. Also, they hand you 2 napkins per order. Smdh.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 2

I was highly anticipating having a pastrami sub . I had been craving one for about a week. Freds Downtown Philly had great reviews so I chose their restaurant over many others. I came during a non busy lunchtime, a little after 11am. I ordered the 10 Pastrami, and a regular order of fries. I was very disappointed overall. The sub itself was overpriced at $12.99 for the sandwich only. The fries were priced seperate. What i received was not a Pastrami submarine sandwhich. It looked and tasted like the cheaper priced Philly Cheesesteak. Im not bashing a Philly Cheesesteak, though I ordered and paid for Pastrami, which for the 10 cost $3. more than the Philly. There was not enough meat on the sandwich. Though the sub did not taste bad, it just was not pastrami, and the cooks made me feel uncomfortable to even think about sending it back. The price was way to high for what I received. The sauces available were ok, though not much variety. The fries were OK. I wanted a drink, but they did not have tea, or lemonade, and I was not satisfied with the selections,so i did not order something to drink. I will never be coming back.

Date: a year ago

Review №114

Rating: 5

Best you can get. Just go and eat.

Date: a year ago

Review №115

Rating: 5

Update 08/01/2023... The owner/manager has instructed cooks to make eggrolls 1/2 the original size. They are now a tiny 2oz of meat. (I thought they had a new employee that made an error but the staff confirmed the owner/managers instructions.) I could literally put the tiny eggroll on a hotdog bun. Otherwise the sandwich was awesome!

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 3

Not sure what happened to this place. It used to be awesome and then I guess it was closed or something for a while? Every time I went they were supposed to be open and nobody was there, finally got in today and the food wasn t the same, it was a ghost town, and they charge extra for the sauce now not pleased and probably won t be going back.

Date: a year ago

Review №118

Rating: 5

I went to Freds today for lunch. It was a little distance from my office. It was definitely worth the trip. I was greeted when I walked in and the person taking my order was really friendly. Most of all, my Pepper Steak Philly Cheesesteak was delicious. It was great. Also, of note to me. The smell that used to be in there was completely gone. I will definitely be back and I would recommend this location to anyone I know.

Date: a year ago

Review №119

Rating: 5

Found this pkace right under my nose. This is one of those places you have to go to often. Theyre menu is full of goodness.

Date: a year ago

Review №120

Rating: 5

Good philly cheesesteaks I been waiting a long time to get on I definitely would put on your food list!!

Date: a year ago

Review №121

Rating: 3

They falling off now. Might have to go elsewhere

Date: a year ago

Review №122

Rating: 5

Great food excellent atmosphere and workers are pretty chill will definitely bring my family back

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 1

Soggy buns. Not really a philly. Threw away half.

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 2

Ordered some through Uber eats and by the time it got to me the bun was super soaked.I was excited to eat it but when I opened it it didn t look good any more.

Date: a year ago

Review №128

Rating: 5

Love Freds! A community staple, always amazing food, friendly staff. Couldnt ask for more.

Date: a year ago

Review №129

Rating: 5

Best Philly in town!

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

Best Philly in Texas

Date: a year ago

Review №132

Rating: 5

Date: a year ago

Review №133

Rating: 4

Much older restuarant, you stick to the floor when you walk around. Food was decently priced and good. Fries were crisp and meat was tender. Soda machine has an amazing selection. But it is bare bones, no pickle or pepper sides, and there isnt a wide diversity in sauce options.

Date: a year ago

Review №134

Rating: 1

Horrible management, did not eat here because of them.

Date: a year ago

Review №135

Rating: 1

The worst place ever me and my friends went there around 7pm and we had called them 30 mins prior to that and they said they were still open til 8pm so when we get there at 7pm they said they were closing even though we mentioned that we just called so the guy didn t care!! Never will come here again

Date: a year ago

Review №136

Rating: 5

Native Philadelphian here. I got the chicken cheesesteak and its legit. The bread is good, the meat and cheese ratio was good as well. Excited to have a taste of back home.

Date: a year ago

Review №137

Rating: 4

Went to this place at around lunchtime, and was greeted by a nice gentleman at the counter, who had my order ready on the spot. The place itself had a good vibe to it, old and a bit run down, but to be honest, the state that it was in, went well with its aura and I liked it. I believe that I can easily say that the food in general was good and could be described as delicious. I ordered the #16 Marcellus Chicken Philly, and the serving came in a nice portion. A 10 inch philly, with a good combination of ingredients that enhanced its flavor and taste. The one star deduction is due to the bread that came with the sandwich. The bread internally was a bit too soft and when mixed with the ingredients of the philly, it led to some sogginess and reduction in utility. But, overall a good place, good food, good vibes, and recommendable!

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

One of the best Philly Sandwiches in the Dallas area.

Date: a year ago

Review №140

Rating: 1

No doubt that Fred s has the best cheesesteak in Texas, however management is driving this formerly great establishment straight into the ground. Hours are extremely inconsistent. They work if they feel like it. Tonight was the fourth visit that when I pull in the place is dark with a sign about staffing shortages. Temporarily I d understand, but this has been an issue for a year or more. Either they are difficult to work for or way underpay. It is so inconsistent and unreliable. Like anything unreliable, you begin to just write it off and move it to the past. Unless management can step up running a business, it won t be around long term no matter how good the product is.

Date: a year ago

Review №141

Rating: 5

If you haven t been to Fred s, you NEED to! Best cheesesteak I ve had hands down! If you go at lunch it does get BUSY! Along with their variety of Cheesesteaks, their spicy Mozzarella sticks are delicious! I ve dined in and got take out. Both great experiences! You re missing out terribly if you haven t tried this before!

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 5

Always good Philly cheesesteak

Date: a year ago

Review №144

Rating: 1

Very disappointing. Manager was not helpful.

Date: a year ago

Review №145

Rating: 5

Best Philly Ive had in DFW period. Rule of thumb, when you order from here its better to eat it fresh at the restaurant then to take it home, because just like Philly, you will a soggy sandwich by the time you get home, which US people from Philly are used to. Ive been to a few other Philly cheesesteak places out here and they dont even have cheese whiz, which is mind-boggling. If you want a good Philly thats close to Howell cheesesteak in Philly actually tastes go here and eat it at the restaurant, youre welcome.

Date: a year ago

Review №146

Rating: 1

Disgusting... Very soggy bread, and very little meat. Chicken wings are gross.... Tastes like theyre fried Oreos... Im not joking. Very unpleasant experience

Date: a year ago

Review №147

Rating: 2

Been coming to this spot well over a decade and used to absolutely love it. Its a restaurant I would always recommend and go there frequently. But lately the last few times Ive eaten here It hasnt hit the same. The food is Definitely missing something. The most recent experience was the worst the cheese steak was mid at best and the wings tasted like they were fried in the same oil as something sweet. The wings tasted like oreos . I like oreos but not oreo wings. Definitely wont be back to this location unless maybe freds on the grill which I never see him there anymore. Anyways maybe Ill try the Carrollton location next time.

Date: a year ago

Review №148

Rating: 5

Great Philly Cheesesteak!

Date: a year ago

Review №149

Rating: 5

Always Amazing! Must try philly egg rolls. Delicious! Cheese steak is the best.

Date: a year ago

Review №150

Rating: 5

First time going and I ll be going again. The mushroom Philly was delicious and the Cajun fries were excellent! Food was nice and hot, employees were fun and kind, I even ordered 20 min before closing. I felt bad, but they reassured me it was no problem and fulfilled my order with flying colors. Made for a great end to the day. Thank you!

Date: a year ago

Review №151

Rating: 5

Excellent sandwich and service!

Date: a year ago

Review №152

Rating: 5

Food was good as always and service was wonderful. Sorry that we are Chiefs fans and we know your eagles fans lol. You guys were great.

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

Best Philly cheesesteaks in Texas. I ve been here more times than I count over the last 15 years. Get the wings too they re not too be missed! Excellent overall.

Date: a year ago

Review №155

Rating: 5

Always great service with a smile. I ve never received an order messed up and the food is always proportioned very big. Usually you can watch a movie while eating there too. Highly recommend this place over any other Philly style restaurant!

Date: a year ago

Review №156

Rating: 5

Food was amazing! Maybe Fred is redecorating because it look like half the stuff on the walls has been taken down. No matter though, its all about that delicious Philly at the end of the day.

Date: a year ago

Review №157

Rating: 1

Allen location is better and wont be coming back to Plano location - VERY little meat and and I actually paid EXTRA for lettuce and tomatoes but barely on it. Gosh what a waste of money! And to top it off a rude cashier who doesnt even say thank you to customers. Last time for sure.

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 5

Best Philly Cheesesteak outside of Philly! Iff you havent eaten here, 1you need to; A.S.A.P.

Date: a year ago

Review №161

Rating: 4

Date: a year ago

Review №162

Rating: 5

That was a really good cheesesteak. #6 with pizzasauce and mustard.

Date: a year ago

Review №163

Rating: 5

Best Philis around. Also has great sweet potatoes fries with a touch of brown sugar and cinnamon.

Date: a year ago

Review №164

Rating: 1

I called there and a male picked up the phone and was the worst staff every encounter. I do hope you can hire better server than him. I asked to speak with a manager, and he said the manger is too busy then hung up the phone. When I called, he kept hanging up the company business phone. I tired calling the Carrollton and it was off the hook with a busy dial tone. The rudest people work here at the Plano location.

Date: a year ago

Review №165

Rating: 5

It was delicious I will be back

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 5

Hands down the best Philly this side of the Mississippi. No questions asked

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 5

Awesome cheese steaks! Great price!

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 5

Have eaten here since 2005. Same as it ever was... really, really good! Food

Date: a year ago

Review №172

Rating: 5

I LOVE this place. As a Cowboy s fan, all of the Eagles memorabilia on the walls was a bit offensive, but I d put up with it every single time for the sandwiches. You can get it however you like. They are so tasty and made when you order it. The ranch and hot sauce at the table is perfect. There are a few locations now but still would recommend figuring out where Fred is cooking and let him hook you up. I live a decent distance away now but this is one of the places I ll drive an hour back into town to enjoy.

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 4

Good food

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 4

Freds Downtown Philly- the cheesesteak was yummy. I wasnt impressed with the cheese fries, nothing special at all. Thin flat fries. Great service.

Date: a year ago

Review №178

Rating: 5

Best cheesesteak in town! Fries are awesome!

Date: a year ago

Review №179

Rating: 5

The only place Ill eat Philly cheesesteaks in the DFW area! I often get a chicken cheesesteak and can tell the chicken is made from quality protein and cheesy goodness. Top it off with Freds hot sauce, and a side of cajun fries is a must. So good!

Date: a year ago

Review №180

Rating: 5

I never visited personally a couple worker would always go and pick up when we ate from here but the lady was real nice and personable and had a beautiful, warming, and inviting smile.

Date: a year ago

Review №181

Rating: 5

This really is the de facto place for Philly Cheesesteaks. Havent had a bad experience yet and I come here often. I would definitely recommend Freds if you want a good Philly Cheesesteak.

Date: a year ago

Review №182

Rating: 4

The food and service was great and the hostess was so friendly. The only down side were the dirty tables, which would be an easy clean up but there were no napkins until we received our food tray. The restrooms needed some help as well. But once we wipe everything down, the food and great service really changed everything.

Date: a year ago

Review №183

Rating: 5

The customer service is phenomenal and the sandwiches are amazing. Their hot home sauce is the perfect level of spicy. Would give a million stars if I could. The wait is worth it

Date: a year ago

Review №184

Rating: 4

Date: a year ago

Review №185

Rating: 1

Closing at 4 PM is wild!

Date: a year ago

Review №186

Rating: 5

Fred s is back, baby! Fred s is back.

Date: a year ago

Review №187

Rating: 1

Well it would be nice to travel to a decent Philly cheesesteak house that was actually open when it says they are. Terrible experience

Date: 2 years ago

Review №188

Rating: 5

Date: 2 years ago

Review №189

Rating: 5

Open for limited hours. Staff is friendly and food was great. Love the fries. New fountain soda machine with REAL SUGAR SODA. Way better than before. Ive been hooked for some time now.

Date: 2 years ago

Review №190

Rating: 5

Moved from philly to Texas in October. Was searching for a solid cheeesteak in the area. This place was by far the best. Owner is from philly so he knows how it should be done. Ask for double meat.

Date: 2 years ago

Review №191

Rating: 5

Love this place! But def call ahead of time because they have staff storage at their Plano location. Hope that changes soon!!

Date: 2 years ago

Review №192

Rating: 5

The philly was great, the bread was soft and above all the staff was really friendly and genuine!

Date: 2 years ago

Review №193

Rating: 5

Love their cheese streaks. I always stop there when Im town

Date: 2 years ago

Review №194

Rating: 1

Was hoping for a good cheesesteak. What was served was tough as nails. Had to spit it out in my napkin twice. Glad I only got the small size. No flavor either. Not sure what has happened to this place but they are trending in the wrong direction. Also fryer was down.

Date: 2 years ago

Review №195

Rating: 5

Stopped in for Philly Cheese steak. Very delicious

Date: 2 years ago

Review №196

Rating: 5

Best cheesesteak EVER!!!

Date: 2 years ago

Review №197

Rating: 1

Hello Fred s Downtown Philly in Plano i am very disappointed that y all have changed the person that cooks the food because the new guy really really sucks and his food is horrible!!!!!! P.S please bring back the great cook you guys had before this new guy his food was better.

Date: 2 years ago

Review №198

Rating: 5

Best Philly cheesesteak in the DFW! This place has it down! Check it out

Date: 2 years ago

Review №199

Rating: 5

Date: 2 years ago

Review №200

Rating: 5

Excellent food and great service

Date: 2 years ago