Wendy's

Review №1

Rating: 1

Why tf can you place a mobile order to get to the damn restaurant and they haven t even received??!?!???? Like you make the order before you go to lunch rush over during your 30min lunch and for what? And the staff doesn t help at all or ask what your damn over is to help make it nothing. What a WASTE of people staff everything smh. So upset.

Date: a day ago

Review №2

Rating: 4

been going here at night and so far something has changed but service seems a lot better now

Date: 4 days ago

Review №3

Rating: 2

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 5

Date: 2 weeks ago

Review №7

Rating: 1

Unexperienced staff and rude staff

Date: 3 weeks ago

Review №8

Rating: 4

Date: 3 weeks ago

Review №9

Rating: 1

Lots of flies!!

Date: 3 weeks ago

Review №10

Rating: 3

All of the food felt like it was there for a while

Date: 3 weeks ago

Review №11

Rating: 1

If the driver had not checked, I would not have known that they did not have all the items. She made sure that they didn t charge me for the missing item but when I got the order, there was something else that was missing and they did charge me for that.I will definitely upped to use a different Wendy s in the future.

Date: 3 weeks ago

Review №12

Rating: 1

Manager gave me cold food, refused to give me a refund and never gave me my food that I paid for. Had to go to Burger King. Straight up thiefs here.

Date: a month ago

Review №13

Rating: 1

For anyone please do not order food from here. Management is toxic me and my wife have both placed orders through their website and through uber eats to pick up or have food delivered to us. They do not accept uber deliveries despite being able to accept orders. Management does not care and will leave you on hold. It Is empty inside and even on the weekends when other places are busy they are not. DO NOT COME NOT WORTH YOUR MONEY GO TO ANOTHER LOCATION.

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 2

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 1

Placed mobile order, lady at window rushed me through and I even asked if the 2 bags was all and she said yup. I drove outta Line checked bags no large fry.... go back around to speaker to tell them and then they give me a fry thats not fresh and not full. Ordered 20 sauce nuggets and no ranch to dip them in. I really dont understand why the screen can not be read correctly or why there is no manager doing a double check on orders especially mobile orders.

Date: a month ago

Review №18

Rating: 4

Date: a month ago

Review №19

Rating: 5

Date: a month ago

Review №20

Rating: 3

Date: 2 months ago

Review №21

Rating: 5

Quick in and out always and i love their spicy chicken, no one else comes anywhere close to what they make.

Date: 2 months ago

Review №22

Rating: 5

Date: 2 months ago

Review №23

Rating: 1

They messed up my order completely forgot my fries, nuggets, and drink and when I just went back and asked for it and I brought my receipt. They told me I was wrong and they personally made the drinks that I was missing I was trying to explain to them that I don t have them and they kept just saying the same thing. Once I got my nuggets and fries back they just threw them all over the bag. 0/10 don t come here if you re hungry because you will just leave hangry.

Date: 2 months ago

Review №24

Rating: 5

I really like this place, clean, and everything they prepare is delicious.

Date: 2 months ago

Review №25

Rating: 1

If you ever want to apply here, dont bother itll be a waste of time

Date: 2 months ago

Review №26

Rating: 4

Drive thru food. The food was good, the service okay.

Date: 3 months ago

Review №27

Rating: 1

So the Latin guy who was management that night was horrible I realized I had went to this location 6 times to pick up door dash orders and i was over it no good customer service made you wait before he even looked up when he knew there was customers waiting. That whole over night staff needs to be replaced.

Date: 3 months ago

Review №28

Rating: 5

Date: 3 months ago

Review №29

Rating: 5

Date: 3 months ago

Review №30

Rating: 5

Date: 3 months ago

Review №31

Rating: 5

Date: 3 months ago

Review №32

Rating: 5

Great food

Date: 3 months ago

Review №33

Rating: 5

Arrived at a perfect time...everything was hot and delicious amid the lunch rush. Thanks Wendys crew!

Date: 3 months ago

Review №34

Rating: 5

Date: 3 months ago

Review №35

Rating: 3

Date: 4 months ago

Review №36

Rating: 5

Great service

Date: 4 months ago

Review №37

Rating: 2

Good flavor, no rush

Date: 4 months ago

Review №38

Rating: 1

Ridiculously expensive

Date: 4 months ago

Review №39

Rating: 5

Date: 4 months ago

Review №40

Rating: 1

They messed up my order and even when I went back they still messed it up again. Won t be going to this Wendy s again that s for sure!

Date: 4 months ago

Review №41

Rating: 1

This by far has to be the WORST Wendys I have ever avoided. They can not get a order right to save their lives. They will charge you for anything extra you order than forget to add it. Calling the manager does not change anything they dont seem to care. I would avoid this Wendys unless you want to pay more for vapor extras.

Date: 4 months ago

Review №42

Rating: 2

Yikes! Poorly managed

Date: 4 months ago

Review №43

Rating: 4

They slap my food together all nasty like

Date: 4 months ago

Review №44

Rating: 5

Date: 4 months ago

Review №45

Rating: 3

The food was average and I was happy with the biggie bag deal the cashier upsold me on. It was my first time trying the chocolate frosty and it did not disappoint, not sure if they have a soft serve machine, but the ice cream was heavy soft and did not melt. The mens bathroom was not the cleanest and it was out of paper towels.

Date: 5 months ago

Review №46

Rating: 5

I used drive-through, service was fast and the employees where friendly. Food was great!

Date: 5 months ago

Review №47

Rating: 5

Date: 5 months ago

Review №48

Rating: 5

Best experience at a fast food chain in a while. Thank you!

Date: 5 months ago

Review №49

Rating: 1

I went with my husband and a woman named Nohemi attended us, she treated us terribly, she treated us with xenophobia and discrimination. Its unfortunate to have people like that in public service. I would recommend the food, but not the service.

Date: 5 months ago

Review №50

Rating: 5

Im so happy to eat there

Date: 5 months ago

Review №51

Rating: 1

I have never had an issue until tonight. I went by to pick up my reward via the app. It all seemed fine until I came back. I parked to make sure I got my boyfriends order by using the offers on the app. While I parked I found it unprofessional to huddle up in a group and make judgemental faces. I felt judged and was trying to brush it off. I drove to the drive thru and asked about using the offer via Wendy s app. I was disgusted in the way I was talked down on. I got silent and drove off because I did not want to argue. I don t know who was working drive thru tonight but I didn t appreciate the nasty attitude. A simple change of tone would of avoided this review. If I could give zero stars I would. Never coming back to this location.

Date: 5 months ago

Review №52

Rating: 4

Date: 6 months ago

Review №53

Rating: 5

We got the new orange dreamsicle frosty! Delicious

Date: 6 months ago

Review №54

Rating: 1

Very rude. Wrong order and cold food.

Date: 6 months ago

Review №55

Rating: 1

No Dollar menu. $8 for what used to cost 3. Had a poor guy standing in the rain taking orders poorly with a wet menu when there was 0 people in line. Now i know why 0 people were in line. AVOID. Food : 1/5 |

Date: 6 months ago

Review №56

Rating: 5

Date: 6 months ago

Review №57

Rating: 1

Everytime i go through drive thru they forget to give me everything I ordered! Smh

Date: 6 months ago

Review №58

Rating: 1

Every table is dirty n there are several employees playing around behind the counter. I guess me coming in n ordering my food cause the young lady who rung me up rush thru n didnt even give me what I want. The worst service n worst looking restaurant I have ever been inside

Date: 6 months ago

Review №59

Rating: 5

Date: 7 months ago

Review №60

Rating: 4

Date: 7 months ago

Review №61

Rating: 5

Date: 7 months ago

Review №62

Rating: 5

Was fairly late in the evening when I stopped in (guessing around 930pm) and I went thru the drive thru as I usually do. No wait, 1 other car pulled in behind me as I finished giving my order. Food was very good and obviously just made, drive thru fella was cheerful and happy to be there it seemed, great attitude and quick. Ill be happy to stop at this location next time Im passing by.

Date: 7 months ago

Review №63

Rating: 5

Food was good. Fast service. Kid-friendliness: Kids menu. Food : 5/5 |

Date: 7 months ago

Review №64

Rating: 3

Date: 7 months ago

Review №65

Rating: 1

People at this location cant tell the difference between their regular and spicy nuggets. Train your staff to read

Date: 7 months ago

Review №66

Rating: 1

Date: 7 months ago

Review №67

Rating: 1

Very bad service, super slow.

Date: 7 months ago

Review №68

Rating: 3

Date: 7 months ago

Review №69

Rating: 5

Date: 7 months ago

Review №70

Rating: 1

I usually go to the drive-through this time I took my kids inside. This is our local Wendy s. The service is horrible. They don t say anything to you and give you an attitude. So as we get our food we sit down and eat. Well right away they had flies flying around as you are eating. The food was okay. However the buns are very dry. And the meat is not that hot. The frosty was yummy. Well as we are getting the frosty we stepped away to order them and when we got back about a min later TONS OF FLIES AND NATS!!!! DISGUSTING Update: so today I took my kids to enjoy some Wendy s HOWEVER as we walk in the manager says nothing to you. I said hi and he just gave me a look and NOT ONCE SAID ANYTHING!! Seriously!! I am extremely disappointed how down hill this location has gone!! So as I walked in I noticed it looks very abandoned. The kitchen area I had asked if they are open and I got no answer also it just looked like it was closing for the night. This was 7pm. So we just left!! I will be finding a new Wendy s I tried to give it a second chance

Date: 7 months ago

Review №71

Rating: 4

Date: 7 months ago

Review №72

Rating: 5

I love that they have affordable meal deals and the food quality is better than your average F.F place. Looking forward to trying breakfast next time.

Date: 8 months ago

Review №73

Rating: 2

Quality and menu are shrinking.

Date: 8 months ago

Review №74

Rating: 2

Date: 8 months ago

Review №75

Rating: 5

Date: 8 months ago

Review №76

Rating: 5

I love Wendys and dont often give bad reviews....that being said the burgers were chili meat, the fries were cold and stale, and giving my order was like talking to someone in another language. Id go to this location again, cause Im sure it was a one off.

Date: 8 months ago

Review №77

Rating: 5

Good

Date: 8 months ago

Review №78

Rating: 5

Cant go wrong with Wendys sea salt fries

Date: 8 months ago

Review №79

Rating: 2

Date: 8 months ago

Review №80

Rating: 4

Bacon bacon bacon

Date: 8 months ago

Review №81

Rating: 5

Date: 8 months ago

Review №82

Rating: 5

Date: 8 months ago

Review №83

Rating: 3

Date: 8 months ago

Review №84

Rating: 3

Date: 9 months ago

Review №85

Rating: 1

Very disappointed in this location, went there last month to get a nacho burger for my boyfriend to try it. The guy at the window seemed out of it, didnt give me a receipt and when I got to my location it was someone elses meal, after several attempts to contact the restaurant directly with no answer, straight to voicemail and no return calls I called corporate next business day and was told a district manager would contact me, a week went by and no contact. I called corporate again and they called district manager while I was on hold, they came back on the line stating I dont know why they arent answering or havent called you sounding irritated said they would escalate the complaint and Id hear back within a week, now at 3 weeks later no contact at all. Its obvious this location or the district manager dont care. Save your money and eat somewhwte else.

Date: 9 months ago

Review №86

Rating: 5

Date: 9 months ago

Review №87

Rating: 5

I got the $5.00 biggie bag. Most beautiful little burger Ive seen for fast food. Nice little meal.

Date: 9 months ago

Review №88

Rating: 1

Dirty. Poorly stocked. Overpriced.

Date: 9 months ago

Review №89

Rating: 4

Date: 9 months ago

Review №90

Rating: 5

Date: 9 months ago

Review №91

Rating: 4

Nice and clean fresh hot meal

Date: 9 months ago

Review №92

Rating: 4

Vegetarian options: They really dont have much for vegetarians: aside from fries, there are potatoes and salad, but the salads are nothing to write home about. Food

Date: 9 months ago

Review №93

Rating: 1

No ice in soda machine. Soda was flat and water down. Food was OK. No condiments. No menu. Thought the place was closed down.

Date: 9 months ago

Review №94

Rating: 5

The drive thru line is never busy and if there looks like a lot of cars you will be amazed at how quickly the night crew **9pm on gets them cleared

Date: 9 months ago

Review №95

Rating: 1

So you guys mess up my order yep physically pick up the phone to put it on the desk twice so I can just hear myself talking to myself and youre trying to avoid any money feedback so cool I hope I get to speak to corporate and never have to deal with Wendys again thanks CHECK YOUR BAGS

Date: 9 months ago

Review №96

Rating: 5

Date: 10 months ago

Review №97

Rating: 5

Date: 10 months ago

Review №98

Rating: 3

Date: 10 months ago

Review №99

Rating: 5

Great place my partner used to work there

Date: 10 months ago

Review №100

Rating: 4

Date: 10 months ago

Review №101

Rating: 1

Date: 10 months ago

Review №102

Rating: 4

Good fast food

Date: 10 months ago

Review №103

Rating: 1

The night shift is LAZY they cant seem to get things correct or even show a little personality! Horrible service

Date: 10 months ago

Review №104

Rating: 3

Date: 10 months ago

Review №105

Rating: 2

I ordered the Apple Pecan Salad. I asked them to hold the blue cheese. They were nice enough to hold the grilled chicken too . I return to the restaurant to have them redo my order and the cashier looks at me confused. She goes and explains to the manager what happened, and he walks to the back, Im assuming to grab the salad base, and starts working on my order. Never says anything, never apologizes to me for me having to go out of my way to get something fixed. Pass on this location.

Date: 10 months ago

Review №106

Rating: 1

Date: 10 months ago

Review №107

Rating: 5

Date: 10 months ago

Review №108

Rating: 4

Salad and chili

Date: 11 months ago

Review №109

Rating: 5

Date: 11 months ago

Review №110

Rating: 5

Date: 11 months ago

Review №111

Rating: 3

Staff were very friendly. The food was warm, not hot, when received so by the time we got the food and sat at a table it was cold but still good. Area was pretty dirty with water on floor near soda machine and dirty tables. There was quite a bit of teens in the location which probably contributed to the chaos. Location was updated to a degree which was great for seating area and soda machine.

Date: 11 months ago

Review №112

Rating: 5

Date: 11 months ago

Review №113

Rating: 4

Date: 11 months ago

Review №114

Rating: 4

Date: 11 months ago

Review №115

Rating: 3

Its an older fast food restaurant. Went to try out the pumpkin spice frosty. Was good. Definitely try it if you havent. Dont normally come to Wendys otherwise.

Date: 11 months ago

Review №116

Rating: 5

Date: 11 months ago

Review №117

Rating: 5

Wendy s has the best food ever and for fall season they have pumpkin frosty stop by and get one

Date: a year ago

Review №118

Rating: 4

Date: a year ago

Review №119

Rating: 1

Incorrect Order. This has happened multiple times and each time I ordered one item. I verified the order at the pickup window and she assured me it was correct.

Date: a year ago

Review №120

Rating: 3

To much $$

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 4

Date: a year ago

Review №123

Rating: 4

Date: a year ago

Review №124

Rating: 2

I was in a rush, didnt check it & my order was shorted. Tried to call them it goes to a answering machine that says leave a message. When you try to leave a message it says box is full & cant accept messages. What happened to this Wendys? I so disappointed!

Date: a year ago

Review №125

Rating: 1

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 4

I have always been a fan of Wendys

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 4

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 4

Date: a year ago

Review №133

Rating: 3

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 4

The food is good most of the time.Staff in front is bout as welcoming as a cactus.

Date: a year ago

Review №138

Rating: 1

The worst food I have ever eaten in my life. I will never return again. Is a gotcha. The fanta knows cold fries and cold, small hamburger water. I give it 0. God bless you.

Date: a year ago

Review №139

Rating: 3

Food was great! Lobby needs cleaning and there are knats all over the ketchup dispenser.

Date: a year ago

Review №140

Rating: 4

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 5

Wendys makes late night Grubhub orders easy and hassle free. Order yours today

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 1

Late night crew barley speak English and have an attitude?

Date: a year ago

Review №145

Rating: 5

They have the best double hamburger!!!

Date: a year ago

Review №146

Rating: 1

I went through the drive-thru around 12:45 a.m. and they said they were closed. Two of the employees were just sitting outside chillin. This location closes at 3 a.m. thats what Google says and thats what its been in the past. So Im pretty sure they were lying just to not have to work? Idk. Whoever talked to me on the drive-thru thingy was not friendly at all either. Honestly just hoping a manager sees this and keeps it from happening to other people in the future. Silver lining though..... Im writing this as I wait in the drive through at Whataburger down the road. Why didnt I come here to begin with? Lesson learned.

Date: a year ago

Review №147

Rating: 5

Fast and great customer service!!!

Date: a year ago

Review №148

Rating: 5

Awsome love this place

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 3

I really liked the roast potato, the bad thing is that it is very small, you are left wanting more!!

Date: a year ago

Review №152

Rating: 5

The food was great! It was prepared slightly sloppily, but the food, toppings, and ingredients were cooked properly and effectively. I got a $5 Biggie Bag with a Double Stack and Regular Chicken Nuggets this trip, as a quick snack, and had no issues with the quality of the food. They were quickly able to get my order out to me within under 5 minutes. The atmosphere was great nothing was disturbingly loud or dirty. It was calm, quiet, and peaceful while I sat down and ate my lunch.

Date: a year ago

Review №153

Rating: 1

Just stopped at the store on Wells Branch Blvd. The door was locked, but there was a person inside at a table eating. Why is the door locked? There wasnt a sign or anything saying why. I called the store. Computer answered & said the store was accepting calls at this time & leave a message, mailbox is full.

Date: a year ago

Review №154

Rating: 4

Great food

Date: a year ago

Review №155

Rating: 1

Why do you have workers standing outside in 100F+ heat and 80%+ humidity when you have a drive through system? Never do this. Also youre not busy. Some of your competitors who sell chicken are and they may legitimately need to do this (Id argue only in fair weather, otherwise people can wait) but you dont.

Date: a year ago

Review №156

Rating: 4

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 2

Date: a year ago

Review №159

Rating: 4

Lettuce for bread buns is a great option. Thank you!

Date: a year ago

Review №160

Rating: 3

It was okay

Date: a year ago

Review №161

Rating: 4

Live Wheelchair accessibility: Plenty of ramps Food : 5/5 |

Date: a year ago

Review №162

Rating: 5

Their nuggets are my fave. Pineapple Mango Lemonade is also worth mentioning. Very fast... the fries can be a hit or miss Parking: Pretty much every spot is open almost always Kid-friendliness: kids menu Wheelchair accessibility: handicap parking and entrance

Date: a year ago

Review №163

Rating: 3

Date: a year ago

Review №164

Rating: 5

Good food, nice staff, fast orders, fresh but a little pricey.

Date: a year ago

Review №165

Rating: 5

Salads are always fresh

Date: a year ago

Review №166

Rating: 1

Too slow

Date: a year ago

Review №167

Rating: 2

There is a smell of stale fryer oil as you enter. The TVs are running with Telemundo and there are flies everywhere. This location has clearly been left for dead.

Date: a year ago

Review №168

Rating: 5

Delicious food.

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 4

My kid loved the food

Date: a year ago

Review №171

Rating: 2

Customer service at this location is horrible. They overcharged me and tried to lie about it. Didnt even try to make it right by offering me something free for the hassle. I contacted my bank and the issue was solved. Wendys do better.

Date: a year ago

Review №172

Rating: 1

Employees werent taking orders at the window or the drive thru lane.

Date: a year ago

Review №173

Rating: 1

This is the most disgusting Wendys I have ever been to! There were about 30 flies in the dining room and every single dining room table was dirty even though the employees were doing nothing. There was ketchup and barbecue sauce smeared all over the floors in the dining room. Employees were on the line eating food while serving food to customers. Also the water in the womens restroom was literally boiling hot! I could not even wash my hands without getting third degree burns!

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 1

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 4

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 4

Date: a year ago

Review №180

Rating: 1

I had a coupon for mobile order, but when I got there they said they dont take mobile orders. They wouldnt honor my coupon because they didnt have mobile orders. They also have family sized nuggets on their menu in the store above the counter, but refused to let me order them. I walked out, and will not be coming back

Date: a year ago

Review №181

Rating: 4

Date: a year ago

Review №182

Rating: 1

This is what $9 gets you now. Two tiny up pucks of dried up meat that dont even fit the bun. Two pickle slices, one piece of onion, a small slice of cheese. No lettuce, no tomato, no drink, no fries. Wendys used to be my favorite fast food. Not anymore. This is just sad. A complete waste of money.

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 3

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 1

Date: a year ago

Review №187

Rating: 5

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 3

Date: a year ago

Review №190

Rating: 5

The employees could be a little nicer, it doesnt cost anything. I understand they are surrounded by businesses but that cant be an excuse for having a trashy location.

Date: a year ago

Review №191

Rating: 5

Date: a year ago

Review №192

Rating: 1

I told the window person NO MAYONNAISE AND THEY DIDNT LISTEN CLEARLY CAUSE I STILL GOT MAYONNAISE ON BOTH CHICKEN SANDWICHES! March 13 whoever the manager between 10-12 FIX YALL PHONE ! And ANSWER IT !!!!

Date: a year ago

Review №193

Rating: 2

Date: a year ago

Review №194

Rating: 5

Fresh and delicious just bathroom need more clean

Date: a year ago

Review №195

Rating: 4

Love the spicy nuggs!

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 4

Date: a year ago

Review №198

Rating: 5

Those nuggets tho

Date: a year ago

Review №199

Rating: 5

Yumz

Date: a year ago

Review №200

Rating: 4

Date: a year ago