Sakura

Review №1

Rating: 5

Date: 21 hours ago

Review №2

Rating: 5

Definitely will be back. The food was amazing

Date: 5 days ago

Review №3

Rating: 5

What a great experience. The service was awesome and the food was delicious. Phenomenal happy hour on drinks, appetizers, and rolls.

Date: 5 days ago

Review №4

Rating: 1

I typically will not write such a negative review. Birthday dinner ruined. I see that Sakura does not respond as many other places will to save face. We never even got to the food. We were seated with a family that apparently did not like our race. We were two they were six or more. After receiving multiple hateful gleers from the eldest of the family the host came to the table and told them that they would have to stay seated with us or pay 50 dollars for another table. The host was not even subtle about it and it further confirmed our thoughts that our skin color bothered the family. I told my girlfriend that it would be next to impossible to stay seated at this table with all the looks and comments that were being made. So I told her we needed to leave. The racist family got their table all to themselves. Sakura you need to send your employees through diversity training and tell them what not to say in front of other customers. Even though technically it was not the restaurants fault they should be trained to identify such issues before they have time to escalate. Fortunate part is I do work around a lot of people and visitors from out of state and they often ask me what a good place is to eat. Sakura was always one of my top choices but not anymore. Ill recommend their competition moving forward.

Date: 6 days ago

Review №5

Rating: 4

Overall okay. Had to wait on waitress. Ot took a bit too long. I had a beer and asked for a cold mug, but they didn t have any. Food was delicious but the salad dressing is awful i will go back, just not anytime soon..

Date: a week ago

Review №6

Rating: 1

Just ordered online and when I showed up the food wasnt ready until 30 minutes after. While I was waiting spoke to the manager and she insisted that the food wasnt late, that I ordered when they opened. My suggestion would have been to change the website to reflect the actual time the food will be ready. When I got home the food was poorly packed - sauce everywhere. I had to remove all the sauce covered oranges and crab puffs from the original bento box. There was hair in my food, which is so gross. Total waste of my money and time. I will never be back and wouldnt recommend it to anyone.

Date: a week ago

Review №7

Rating: 4

Food was good and tasty! I ordered the hibachi dinner with the filet mignon I asked for it medium rare and got medium well. It was still good just not what I asked for

Date: a week ago

Review №8

Rating: 5

The first time was an amazing experience!

Date: a week ago

Review №9

Rating: 1

My last and final visit to Sakura was 9/20/2024. I was very disappointed to the point of disgust and will never return. I took my grandsons out for dinner with my son joining us later. We have celebrated birthdays there and had dinner throughout the years many times. On this occasion the restaurant was not as clean as before, first red flag of many that night. There was HAIR in my grandsons salad, we should have just got up and left then. The waitress rudely stated what, do you want me to remove it I replied no you need to bring him a fresh salad. My grandson who is 13 and of course knew that this was unacceptable was clearly confused by this interaction. I ordered the 4 piece vegetable spring roll and received 3. I again asked the waitress about my order and was told the rolls are bigger so you only get 3. I, in response stated what was listed on their menu, the waitress then went on to say again very rudely that the owner made the change, can do whatever they want and the menu doesnt have to say that. I had her remove them. I ordered my son a margarita before Happy Hour ended and was still charged full price. Then we were up charged 2.50 for choosing fried rice for 2 hibachi meals. She asked if we wanted steamed or fried rice, there was no mention of an additional charge by the server at all. We were asked is another family could sit at our table and we said yes of course, its Hibachi. The server then charged that party of 3 and my party of 5 with 18% gratuity each, as if we wouldnt catch that on our receipts. We had the charges taken off because that fee applies to parties of 6 or more. This experience gets 0 stars from me because hair in the food, up charging for items an d absolutely horrible service

Date: a week ago

Review №10

Rating: 3

It isnt great but also not terrible. Food was alright and typical of hibachi fare. I felt the steak was definitely overcooked even though I asked for medium rare. The wait is hit or miss. Staff was okay but just nothing really super great.

Date: a week ago

Review №11

Rating: 1

Misleading menu, staff doesnt know the difference between sushi and nigiri, terrible atmosphere. The sushi is the absolute worst sushi ive ever had in my life, i could only laugh after one bite because of how terrible it was. Id ask for a refund, but the staff look like a deer caught in headlights every time they have to approach the table, and as other reviews say theyd probably make some limp wristed excuse of why they have to keep my money. The atmosphere is disgusting, place just looks filthy and is very humid. I never leave reviews on where i eat because im very accepting and understanding of anything that comes my way, but not to warn other customers of this joke of a restaurant is a disservice to every human being on earth. Dont waste your time pearland.

Date: 2 weeks ago

Review №12

Rating: 5

Sakura is always great sushi, very friendly staff.

Date: 2 weeks ago

Review №13

Rating: 3

We love ordering pickup from this sushi place but the wait times are horrible. They tell you food will be ready in 20 minutes but it s usually double that. Today I waited for an hour.

Date: 2 weeks ago

Review №14

Rating: 2

food was great! my sever AK! extremely polite and professional, i wish the best for him and his endeavors. The rest of the staff here including the manger, the young hispanic female.. attributed to a nasty passive aggressive vibe. The hostess for the exception of one Nilyne , lacked hospitality skills, as well as other severs and manger on duty. The disrespect, felt discriminatory based(black young women). And we will not return:) I hope that others who choose to dine, are met with a better social experience beyond the food. The aura in that place is revolting. Eye contact and concise, respectful communication on staff part goes a long way. Thank you.

Date: 3 weeks ago

Review №15

Rating: 4

Date: a month ago

Review №16

Rating: 3

Hibachi Food & sushi is consistently good however the service is always hit or miss several times I ve had to get someone attention to be seated or order food. My last order was take out highly disappointed with the salad 1 cucumber 1 grape tomatoe & full of romaine lettuce. Please do better with customer service & take out orders.

Date: a month ago

Review №17

Rating: 4

Date: a month ago

Review №18

Rating: 4

We come here alot. I see alot of reviews on service bit I saw we had amazing service last time we went. The food was okay though it seems like we got less then usual and it wasnt as good but still good.

Date: 2 months ago

Review №19

Rating: 3

Food is delicious, and service ranges depending on what server you get. My main gripe is that there s a musty odor within the restaurant that s been there for ages, and I feel it s gotten worse. The bathrooms were disgusting and smelled even worse. The entire restaurant needs a deep clean.

Date: 2 months ago

Review №20

Rating: 1

I don t know who is running this Mickey mouse club house but it s bad they care more for money than customer service sad to see multiple staff members talk about how Bad management is and how management doesn t care ,if you can t serve the people you set reservations to in a timely manner than why even set the reservation almost 2 hours after being sat down for a hibachi chef to come to the table is mind blowing just for the servers to tell you sorry guys there on there way then management to say the exact same thing sorry guys there on there way again not a employee issue it s a management issue servers where doing the best they could with what they had

Date: 2 months ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 1

Walk in order.. Messed up order then had to reorder.. Then we get home and some young sounding kid calls and accuses my mom of not paying for it when a young girl had taken her card.. Very rude staff management needs to hire more responsible and respectful people!!! Never will we be eating there again!!

Date: 2 months ago

Review №23

Rating: 1

If we could do zero stars I would. Unfortunately this was my first and last time at this establishment. We arrived at 3:15pm on a Sunday. We were sat fairly quickly and the server came over shortly after. Everything after that went downhill. We got 2 of the 3 drinks ordered and an appetizer. After 30 minutes we still didnt have the drink from the bar (which we could see sitting there) We got 1 of the 3 rolls we ordered. After checking with another server and the manager we eventually got the drink from the bar which had to be remade because the original had sat too long. After that we finally got the rest of our order. The food was good so that was not my issue. The service was poor. When we got our check there was a discrepancy of $5 which we questioned. We were charged for an item that should have been taken off. The manager came over and explained the issue. I suggested that he just credit the difference but he was not able to due to a system issue(which honestly is not my problem) So we ended up have to void the transaction and pay again for the correct amount. All in all it was a long drawn out experience which did not make for a good first impression.

Date: 2 months ago

Review №24

Rating: 5

Date: 2 months ago

Review №25

Rating: 1

First off the food was good but the service is terrible and the atmosphere is awful as well. Way too many people and not enough servers giving us attention at our table. 1 hour and still no food and barely even a refill for our drinks. DO BETTER!

Date: 2 months ago

Review №26

Rating: 2

Short handed ...Young guy host made me upset

Date: 2 months ago

Review №27

Rating: 5

Date: 2 months ago

Review №28

Rating: 5

Date: 2 months ago

Review №29

Rating: 5

Had the tomato fried rice with shaking beef and it was amazing! Definitely will be coming back!

Date: 2 months ago

Review №30

Rating: 1

We have gone there many of times over the past several years. Went for our an anniversary dinner a couple of weeks ago and my dinner was ruined for me. When someone asked for no vegetables, it means in nothing. My chicken fried rice had onions and greens in it. You have gotten right before. My steak also had several pieces of hard gristle. Just really disappointed for our anniversary. Won t be back.

Date: 2 months ago

Review №31

Rating: 1

I have never written a negative review before, but the service here was unbelievably terrible. Our waitress stood with her back to us the entire time. I literally had to go get her and tell her I wanted to leave and I needed to pay. As a former waitress, I was shocked by her nonchalant attitude. 0/0

Date: 3 months ago

Review №32

Rating: 5

Only complaint was it was a little warm in there. Everything else was great

Date: 3 months ago

Review №33

Rating: 4

Date: 3 months ago

Review №34

Rating: 5

Always good service and food!

Date: 3 months ago

Review №35

Rating: 5

Date: 3 months ago

Review №36

Rating: 5

Serves Sally did an excellent job Would definitely go back there Food is delicious and atmosphere even better

Date: 3 months ago

Review №37

Rating: 5

It was a great and exciting lunch. I enjoyed the foods and the chef prepared it. The service and atmospheric was good. I would recommend this place Vegetarian options: No harm in asking for just vegetables Parking: They have handicap parking as well Kid-friendliness: Your children would be delighted with the chef cooking Wheelchair accessibility: There is wheelchair accessibility

Date: 3 months ago

Review №38

Rating: 4

Date: 3 months ago

Review №39

Rating: 5

Hibachi Dinner was overall amazing! Whats great? - Salad w/ ginger dressing, plenty of dressing, not watered down - Steak (NY strip & filet) seasoned well and cooked perfectly - They have YUM YUM sauce! - Happy Hour sushi deals, we had spicy shrimp tempura roll & strawberry margarita - both delicious! Improvements? - Onion soup needs wayyy less salt - Better quality salmon - More soy sauce in the fried rice (easy self fix if needed)

Date: 3 months ago

Review №40

Rating: 4

Date: 4 months ago

Review №41

Rating: 5

Date: 4 months ago

Review №42

Rating: 2

Quality has gone down I used to love this place

Date: 4 months ago

Review №43

Rating: 5

Date: 4 months ago

Review №44

Rating: 5

Date: 4 months ago

Review №45

Rating: 5

Excelente. Terriyaki chicken with vegetables. Thank you for you attention.

Date: 4 months ago

Review №46

Rating: 1

Not family friendly. We brought our young kids tonight who were really looking forward to the whole Hibachi experience. However, we were told it was a 15 min wait. We asked if we could sit in a booth while we waited and were told this was ok. Then 2 mins later we were redirected by host server who told us to sit in bar area. Once we approached the bar area we were brusquely reprimanded (by bartender Angel) that we could not sit at the bar. We felt quite unwelcome at this point. We addressed this to the manager who was lame in his response and we did not feel heard or understood. So we left and went to Shogun hibachi grill instead (which is just down the road btw).

Date: 4 months ago

Review №47

Rating: 1

I wish I had the chance to try the food because we were shoved around like cattle while waiting for Hibachi grill to be available. We were with small kids so decided to get some drinks while waiting. We sat in the booth but was asked by the receptionist to move to the bar. No issues, we start walking up to the high chair bar area and then this bartender Angel almost yells at us waving her hands in the air that kids are not allowed there. I took offense of that and told her she could have been a little polite about it and expressed how we have been moved around and felt unwelcomed at this point. Mind you, we did tell them we were going to order drinks from the beginning. She starts yelling back with all sorts of atritude. We were done at that point. Asked to speak to the manager but didnt get much out of it either. Sakura you lost a regular customer over your bartender who has no social skills.

Date: 4 months ago

Review №48

Rating: 5

Great happy hour.

Date: 4 months ago

Review №49

Rating: 5

Fresh food

Date: 5 months ago

Review №50

Rating: 4

Date: 5 months ago

Review №51

Rating: 5

I chose this place for my birthday dinner and it was amazing. I had visited once during Covid for sushi to go and it was fresh and good. The portions and price were very reasonable. My guests and I all enjoyed our food and our chef so much fun. We laughed and talked the entire night. They put my cake in the fridge and brought it out and sung happy birthday to me with most of the staff. I can t wait to go back.

Date: 5 months ago

Review №52

Rating: 2

I took my daughter for her first sushi experience and it started off on the wrong foot. We were seated by our hostess at a hibachi that orders had obviously already been taken for the 5 individuals seated. Jackie our chef looked puzzled as he approached with his prepped cart as an additional 3 people had been added to his section. After a brief pause, Jackie angrily barked at our waitress Turquoise (something to the effect of), I cant do this, they have to move!!! I was taken a back. Was he talking about us? You are being very rude!!! I replied. He didnt even acknowledge my statement. Turquoise was EXTREMELY professional and apologized and seated us at the grill next to the one we had been seated at. I was just about to leave with my family due to the disrespect of Jackie the chef, but because Turquoise was so professional and courteous, I wanted to make sure we took care of her and not let Jackies unprofessional attitude ruin my daughters wish of a sushi birthday experience. A manager came to our table to hear our concerns and after she left we no longer saw Jackie serving customers, at least while we were there. I appreciated that gesture. In the end, we had a GREAT experience. Turquoise took great care of us and our NEW chef Mario was entertaining, funny, and his food was great!!! Turquoise and Mario salvaged what started off as a terrible experience and created a great atmosphere on a gloomy rainy afternoon. Turquoise Mario Jackie - Should seek other employment opportunities.

Date: 5 months ago

Review №53

Rating: 5

Good little sushi spot

Date: 5 months ago

Review №54

Rating: 5

Delicious food, servers are nice and the atmosphere is good. Honestly the best food Ive ever had always love to go! The price range is a little on the expensive side in this economy but for special occasions its so worth it.

Date: 5 months ago

Review №55

Rating: 5

Always deliver an excellent food and service

Date: 6 months ago

Review №56

Rating: 4

Date: 6 months ago

Review №57

Rating: 5

Date: 6 months ago

Review №58

Rating: 2

Service leaves a lot to desired. Ok, menu, cost a little high.

Date: 6 months ago

Review №59

Rating: 1

Usually get great service here but was not accompanied to the table to show where we were sitting and when we got there it was not enough room to sit down and we also had an elderly person. Management came with an extremely dry approach/attitude and did have any kind of resolution. I will return here once he is gone.

Date: 6 months ago

Review №60

Rating: 5

Date: 6 months ago

Review №61

Rating: 4

Date: 6 months ago

Review №62

Rating: 4

Date: 6 months ago

Review №63

Rating: 5

Cold sake - white peach and lychee, have em both and thank me later. Service is always A1.

Date: 6 months ago

Review №64

Rating: 2

Been to this place twice, both times our hibachi chef was really rude. He waved his arms around and acted like he was rapping. Then he called us foos. The first time he asked one of my teens if they wanna fight him. The man was joking but it was obnoxious. Im usually not one to play the race card, but this time we stayed a while after. He went to the grill next to us, it contained no black people and he acted super professional with them. He even looked back at us for a moment, almost to see if we were paying attention. I wont be coming back here. Too bad because i like their squid... the food was good. But i cant do the racism.

Date: 7 months ago

Review №65

Rating: 4

The food and staff are excellent.

Date: 7 months ago

Review №66

Rating: 5

Food was really good.

Date: 7 months ago

Review №67

Rating: 4

Date: 7 months ago

Review №68

Rating: 5

Always a treat to eat at Sakuras. the best Japanese Steakhouse you can find.

Date: 7 months ago

Review №69

Rating: 5

Date: 7 months ago

Review №70

Rating: 5

This sushi restaurant has become a favorite for my family. The quality of the food is especially impressive given the reasonable prices. The happy hour deals are outstanding, and we have always been pleased with the excellent customer service. I would give this establishment an 8 out of 10. Undoubtedly, its the top sushi spot in the tranquil town of Pearland.

Date: 7 months ago

Review №71

Rating: 5

Date: 7 months ago

Review №72

Rating: 5

High expectations. And very delicious! Dietary restrictions: Shellfish allergies. Parking: Its simple. Kid-friendliness: Everyone works together. Wheelchair accessibility: The door is heavy, but staff will help.

Date: 8 months ago

Review №73

Rating: 1

Waited at the entrance that was unmanned for several minutes. Three employees saw us, but did not acknowledge us. We decided to leave at that point. Very disappointing!!!

Date: 8 months ago

Review №74

Rating: 5

Yummie

Date: 8 months ago

Review №75

Rating: 4

Date: 8 months ago

Review №76

Rating: 5

THIS WAS TRULY AMAZING AND A GREAT EXPERIENCE FOR ME AND MY BIG FAMILY OF 8 FROM THE DOOR TO BEING SEATED WAS VERY WELCOMING AND I INSTANTLY FELT LIKE I WAS COMPLETELY CONTENT WITH THE GREETER NOW THE CHEF SAMUEL WAS AMAZING IF ITS YOUR FIRST TIME AMD YOU HAVE A BOUNCY FUN FAMILY HE IS WHO YOU WANT HE IS SO FUN EXCITING AND NICE HE IS GOOD WITH EVERYONE KIDS AND ADULTS MY FAMILY WAS SO HAPPI IT MADE ME WANT TO CRY HE WAS FANTASTIC AND OUR SERVER AS WELL TO THE VERY END WAS THERE AND THE FOOD WAS EXQUISITE SO DELICIOUS AND FRESH MY WHOLE FAMILY WAS SO VERY PLEASED AND SATISFIED WE WERE FULL AND DESERT WAS ALSO TASTY FRIED CHEESE CAKE WAS THE BEST FIR ME

Date: 8 months ago

Review №77

Rating: 5

Gone during busy peak times and have not waited long for table. Staff is friendly and food is delicious

Date: 8 months ago

Review №78

Rating: 5

Date: 8 months ago

Review №79

Rating: 4

Date: 8 months ago

Review №80

Rating: 5

Date: 8 months ago

Review №81

Rating: 5

Really appreciate the customer service here and the hideaway this is in the midst of bustling Pearland!

Date: 8 months ago

Review №82

Rating: 1

I can honestly tell you all this place SUCKS. I ve worked at 4 sushi restaurants throughout my 10 year serving career so I know a bit about how these places work. We ordered hot appetizers that came out lukewarm. I also saw our server sitting at the sushi bar glued to his phone. The fried rice tasted . Old. The beef in it was dry and flavorless. Also wasn t very hot. Maybe this place should invest in a heat lamp to compensate for how disorganized it is. Waited nearly 20 minutes for the sushi Deluxe I ordered . There were 4 guys behind the sushi bar all doing nothing when we arrived though . The sushi-rice ratio on my nigiri was wack. I got a tiny quarter-sized poorly-shaped rice ball under a fat roughly cut piece of tuna. Sushi chefs had no skill whatsoever. Never coming back. Save yourself a trip. The McDonald s by the new HEB down the road will give you a better quality meal than here. I wish I was joking.

Date: 8 months ago

Review №83

Rating: 5

Date: 8 months ago

Review №84

Rating: 4

The food is decent but I would say pay attention to your receipts because apparently our waiter decided to add a little extra to the tip.

Date: 9 months ago

Review №85

Rating: 4

Date: 9 months ago

Review №86

Rating: 5

Date: 9 months ago

Review №87

Rating: 5

Been coming to this place long time now. The hibachi is really good from here also Jackie did a definitely a good job and nice guy to talk to during Hibachi. The sushi menu they have here I think it s really solid but the one I like the most would be the Shaggy Dog which is amazing!!

Date: 9 months ago

Review №88

Rating: 4

Date: 10 months ago

Review №89

Rating: 5

We had hibachi salmon and chicken- it was so good. The onion soup was one surprisingly fantastic! I want more

Date: 10 months ago

Review №90

Rating: 1

Been going there for a decade. Service has all but disappeared. We were seated and sat in a 2/3 empty restaurant and no one even took our drink order for 15 minutes.

Date: 10 months ago

Review №91

Rating: 5

We celebrated my granddaughters birthday at this location. The service and food was great! The atmosphere was on point. I had the chicken, beef and shrimp fried rice. Delicious

Date: 11 months ago

Review №92

Rating: 5

Firstly, I like Sakura Japanese Restaurant. I have enjoyed hibachi five times this year, Happy Hour and sushi four times at the bar, and eaten in a booth once. Tonight, the hibachi was burnt. Obviously, the temperature was to high for the chef to cook effectively Everything was burnt, chicken, scallops, shrimp and the vegetables. I enjoyed the fried rice, but the visibly burnt and taste of burnt food was too much for me. Margarita was regular. Ambience nice, but Obviously short staffed.

Date: 11 months ago

Review №93

Rating: 5

Date: 11 months ago

Review №94

Rating: 5

Date: 11 months ago

Review №95

Rating: 5

Date: 11 months ago

Review №96

Rating: 5

This place is SUPER DELICIOUS! My family and I come here at least once a week, and we all get the chicken hibachi or the chicken and shrimp hibachi. Best hibachi we ve ever had, very flavorful and cost efficient for a family of 4! Highly recommend Sakura! We can t get enough.

Date: 11 months ago

Review №97

Rating: 5

Got me a belly full of food food

Date: 11 months ago

Review №98

Rating: 1

Showed up 10:15 and was told the kitchen was closing. We told them that we were there for sushi and they said they were closing.

Date: a year ago

Review №99

Rating: 4

The service was amazing and the food was pleasantly surprising! We had the garlic edamame and that was exceptional. It s the best edamame we ve ever had! We had the yellow tail app (that was fantastic); highly recommend. My husband has the fried pork, fried rice, and shaggy dog and it wa excellent. It tasted quite fresh. I had the udon noodles and fried shrimp, which was also excellent. Highly recommend this place.

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 5

My wonderful son took me to lunch here today. It was fantastic! Quiet enough that we could talk to each other without shouting and the food was fresh and very tasty! We will definitely dine there again! I only gave 4 stars for atmosphere because it was nothing special but it wasnt bad either. It is 100 times better than a local fast food but not as nice as a 5 or 6 star restaurant and still very affordable. And the fried calamari is the best I ve ever had!!

Date: a year ago

Review №102

Rating: 5

I ate the appetizers before I was able to take a photo 10/10 experience overall pricing, attentiveness from the server on refills and bringing sauces to the table, beautifully plated food from the chefs and was exactly what a sushi restaurant should be. I had a wonderful experience at the Sakura sushi restaurant and recommend if anyone is in the mood for sushi and are in the area to give it a try! They also offer hibachi for people wondering. I really liked their octopus and tuna nigiri. I got gyoza as well as an appetizer. I do order more than 1 roll so the price of what I pay is usually ~$20-$30 with appetizers and a lemonade.

Date: a year ago

Review №103

Rating: 5

Food was amazing severs and waiters were very patient and understanding. I loved it here a few dirty spots but other than that it was great

Date: a year ago

Review №104

Rating: 1

Disappointing. Ordered to-go lunch special. When I arrived home I realized I had eel sauced poured all over my various types of rolls. Unnecessarily sweetened roles bc of this mistake. Secondly, on my shrimp tempura roll. The tail end of the roll (usually the biggest piece). Did not contain any shrimp inside of it. They had stuck a tail of a shrimp on top as garnish. Lastly, online lunch special indicates a soup and salad are to accompany your lunch special. This is the second time I ve arrived home sans soup or salad. Pearland does not have a lot of great offerings. Including this place. Dreadful. Foto (eel sauce everywhere)

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Amazing Sushi, chef selected some amazing cuts for the Charashi bowl. Definitely will return, I have found our Sushi destination in Pearland

Date: a year ago

Review №107

Rating: 2

I am very disappointed with my visit. We a party of 15 arrived at 8pm and was seated around 8:13pm. The waitress was very nice and helpful she took our drink order. She returned with the drinks and proceeded to take the food order. Most orders were hibachi meals. While we waited, We watched two tables being served by the chefs. After they finished those tables they left. We sat with our drinks waiting until about 9:20pm no cooks showed up. I saw one of the chefs walking around talking with other staff. We finally asked if anyone was going to serve us. We asked for the manager by then its 9:30. The manager came said we would still be served that they were short staffed while I watched some staff standing around or talking to someone. She apologized and was walking away when asked if we could get a discount or some compensation. She offered 3 desserts for 15 people. She walked away, but I was not pleased and asked for her to come back. I asked for her name, which she replied Eugenia. She changed and awarded us all free drinks.

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 4

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

I love this place! Great prices for sushi during happy hour M-F. Really cant beat it. They also have Hibachi, which the kids enjoy watching. Service is good! I love that its quiet until about 5:30pm, when the dinner rush hits it gets pretty loud & busy. They do have a patio but its not very big & is in direct sunlight (so only nice in cooler weather)

Date: a year ago

Review №112

Rating: 5

Best salmon sashimi

Date: a year ago

Review №113

Rating: 1

Saw a roach on the wall and there was hair in my food. Totally disgusting not to mention they are racist. Avoid this place!

Date: a year ago

Review №114

Rating: 5

Love this place

Date: a year ago

Review №115

Rating: 5

Always hot & fresh! Great drink specials & they are usually pretty strong. You will need a to-go box cause its so much food! Fun for family and friends.

Date: a year ago

Review №116

Rating: 4

Initially our visit didnt start off so nice because the host was so very rude then he set us down and no one came to our table for about 10 to 15 minutes I had to flag a worker down and let them know that we had been waiting for quite a while. Once we finally got our server he was delightful.I ordered the hibachi mahi even though we werent able to sit at the actual hibachi station. I substituted the vegetables they give you for onions and broccoli and it was delicious It tastes a lot better than it looks. I was not happy with the staff at all but the food was good

Date: a year ago

Review №117

Rating: 4

Very good food and value for money - benefited from this excellent, but they must improve their service when arriving and taking the order

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 5

Had a really good experience here. We ate a delicious meal which was value for the money paid and the ambience and service. Our waiter was kind enough to offer different choices to suit our needs (for example, a miso soup instead of the onion because of the base broth) Definitely recommend the gyozas, the maki rolls and the teriyaki grills. The fried rice that s comes with is delicious too. I had the scallops and shrimp grill which was a choice I do not regret. Good service, cozy ambience and and lovely doodh

Date: a year ago

Review №120

Rating: 3

Date: a year ago

Review №121

Rating: 1

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 4

Date: a year ago

Review №124

Rating: 5

Good sushi , friendly staff . Came here for lunch with my coworkers and had a great experience

Date: a year ago

Review №125

Rating: 3

Date: a year ago

Review №126

Rating: 1

Ordered over the phone and they gave me the wrong order and did NOT want to take it back or replace the order

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 4

Date: a year ago

Review №129

Rating: 4

Date: a year ago

Review №130

Rating: 4

They had all kinds of sushi at a special price during happy hour. It stops @ 7PM They also have the hibachi grill . Have it your way!

Date: a year ago

Review №131

Rating: 1

This place has not been the same roaches pop out here and there but aye ig that s almost every restaurant but the managers are very rude to customers sometimes I don t understand ..while dinning in the restaurant I saw mangers being rude to customers over a TO Go order if you don t wanna work go home .

Date: a year ago

Review №132

Rating: 1

The food was not cooked all the way n could have been seasoned a lil more! Our Waiter Will was very rude! The cook did not give us the hibachi experience that we pacifically came out for! Didn t interact or did any of what the cooks do as for as the animation stuff they do with the prompts they use while they cook to interact with the customers Explained to the manager Will of our experience he claim he was goin to talk with the waiter n cook! He never returned to even acknowledge our complaint! Was very nonchalant! I Will never eat here again! In I still paid the full amount for my tab! In still wasnt tryin to get anyone in trouble but it s the principal of the fact! Ben was there manager on duty Will was the server

Date: a year ago

Review №133

Rating: 5

We are frequent customers at Sakura in Pearland. The food is great and well priced. The service is Supreme!

Date: a year ago

Review №134

Rating: 1

Host was to busy talking to other employees but looked at 3 x and would not acknowledge us .

Date: a year ago

Review №135

Rating: 1

Please do not bother with this place. Management is horrible. Food is disgusting. Kitchen is worse. Literally looks like something out of kitchen nightmares. do not bother

Date: a year ago

Review №136

Rating: 5

Sakura never disappoints.

Date: a year ago

Review №137

Rating: 4

Date: a year ago

Review №138

Rating: 1

These people put ice in my sweet tea bro I asked for no ice this drink taste watered down bruh

Date: a year ago

Review №139

Rating: 1

The habich Table we were at was not working we had to order from the kitchen and the food was not fresh or flavorful the ladies working the door are rude ,I had to ask for my order because they gave my food to another table.

Date: a year ago

Review №140

Rating: 5

First time there. I loved it. The whole experience was Amazing. My Mother s Day was perfect. Parking: Was able to park immediately. Good parking close to the restaurant.

Date: a year ago

Review №141

Rating: 1

I and my husband used to go to this restaurant for a long time . It was always good, foods, services..ect.. But last time we visited couple week a go We had a bad experience. We ordered a Sashimi plate very simple and we had to waited nearly for an hour. as a point I can t wait no longer so I went to the front and told them we have to leave can t wait no longer!! They called the waitress and she came over to the Sushi bar to ask for the order , the Chef didn t even has my order ready!! I think they changed the Owner or Manager some thing. All Chef are not Asian ( because it a Sushi restaurant so Chefs have to be Asian) For sure this place it running down.

Date: a year ago

Review №142

Rating: 5

Eliyah was the best waitress we have had in this restaurant. (And we eat here 2-3 times a month) Our food was AMAZING! Thanks for the great visit Kid-friendliness: Great place for kids! Our son loves it!

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 5

This place is Bennihana reborn. I eat everything and I truly enjoyed the seasoned meats and rice.

Date: a year ago

Review №145

Rating: 5

Great food, great service. Nice atmosphere and exciting hibachi.

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 4

I love eating here and I love the food, but my biggest complaint is the customer service. The host, Eugenia is extremely rude! We asked her if we could sit in the other room and have a certain hibachi chef and she was very nasty, her attitude is awful and her response was that we couldn t eat in that room even after she sat another family in that room. Then finally someone came over and told her we could sit in that room and she took us but she had an attitude. She is unpleasant and does not need to be a host!

Date: a year ago

Review №148

Rating: 1

Bad customer service. People kept complaining so they redid a lot of orders. One lady waited over an hr. I waited also... I never got my food. They voided my order. Now I have to wait a week the lady said to get my refund. And she said if it doesnt show in a week to come back so.....

Date: a year ago

Review №149

Rating: 5

I love this place, excellent atmosphere, excellent food, honestly some of the best Ive had in the past time. If there is one thing i can criticize, it would be that my savings might all go into this restaurant, because i love the food so much. Especially the service, the service is excellent, top of the cream, the best stead, the best chicken in the coop. Antonio our server, was such a charm, we always look forward to him, and miss him if we dont catch him, Antonio is above and beyond the call of duty, my regards. Sakura is a place to definitely bring your loved ones, or ones you really love. Many love, god bless everyone, and eternal peace for all.

Date: a year ago

Review №150

Rating: 5

Love this place. The service can be on the slow side, but the food totally makes up for it! They have the best lunch hibachi and happy hour sushi around! Food

Date: a year ago

Review №151

Rating: 5

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Shirley temple is good and the rice and soup are always so good there and the cook was so fun this time!

Date: a year ago

Review №154

Rating: 5

They are as good as RA. Much closer. Prices are very reasonable and they have a happy hour.

Date: a year ago

Review №155

Rating: 5

A great time with a very beautiful lady

Date: a year ago

Review №156

Rating: 5

Awesome dining experience. Great service, will visit again on my next visit to Houston.

Date: a year ago

Review №157

Rating: 4

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 1

We have dined at this establishment multiple times. However, this time was awful. The hibachi cook made extremely disrespectful racially degrading comments about me & my family. We will NEVER dine here again.

Date: a year ago

Review №160

Rating: 5

My family and I first time going and we enjoyed it. They were very professional and sweet. They were entertaining for my children and we all had a great time. The food was amazing and favor was for sure on point. Money is worth it. Will most definitely recommend to anyone. I will return to get fat full

Date: a year ago

Review №161

Rating: 5

Great experience .. very good taste even for a non-Hibachi fan like myself

Date: a year ago

Review №162

Rating: 2

Food is good but takeout is terrible. Ever single time they forget items. And no apology or refund or anything.

Date: a year ago

Review №163

Rating: 3

Quality of the sushi is excellent. Absolutely delicious. Todays service was horrible. Waitress was pleasant, friendly and kind. Our order was completely screwed up. Nigiri was brought as sashimi, a simple basic roll was ordered wrong.

Date: a year ago

Review №164

Rating: 5

We always love coming here to get out sushi Fix. Highly recommend!!!

Date: a year ago

Review №165

Rating: 5

Superb food and staff couldnt be better. Japanese cuisine at its finest

Date: a year ago

Review №166

Rating: 5

Always a great experience.

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 5

The best sushi in the pearland area, and one of the very few places in the city to have uni/sea urchin. Its our favorite date night place, and my family loves the hibachi.

Date: a year ago

Review №171

Rating: 5

Good service and delicious food

Date: a year ago

Review №172

Rating: 5

January 14 I order the hibachi plate got home the order was incorrect called the resturant to let them know and to my suprise the manager took very good care of the issue and offer her apology today I came in to receive the free dinner and the young lady Julia was awesome, even though the order was not complete it will not stop me from eating here the staff and management team or wonderful. Thanks

Date: a year ago

Review №173

Rating: 4

Very good

Date: a year ago

Review №174

Rating: 5

Love this place! The dumpling soup is to die for!!! Great sushi too!

Date: a year ago

Review №175

Rating: 3

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 5

Weve been coming here for years and 98% of the time have excellent experiences. The food is always good. Sushi is always fresh. The garlic edamame was amazing! Sushi was as always great! For those with rise allergies there are 2 options for Cucumber rolls!

Date: a year ago

Review №178

Rating: 4

We waited maybe 20 minutes before the hibachi was fired up. We did get drinks, soup &salad right away. Our waiter that day was very helpful, friendly and attentive of our drink(I truly love that and I give him ten stars for that). Watching the cook fire up the hibachi was exciting. We had our 1yr ild grandbaby with us and as soon as he lit the fire she was amazed and maybe a bit cautious though the cook clapped to our granbaby and celebrated it and there were no tears. That was my highlight! I gor to say the food was fresh and delicious! I had ordered the filet mignon with shrimp and of course chicken fried rice. The sauce they give on the side was delicious as well. I enjoy every bit of it! Thank you Sakura! Parking: Large parking lot, it was pretty busy the day we went but we did find a spot Kid-friendliness: They did have high chair for kids

Date: a year ago

Review №179

Rating: 5

The food was great and our server Arakel was awesome!

Date: a year ago

Review №180

Rating: 4

Food and service has gotten better. I would recommend the rainbow roll with a seaweed salad and a side of slice Serrano or Jalapeño peppers.

Date: a year ago

Review №181

Rating: 3

Date: a year ago

Review №182

Rating: 1

Went because place was recommended by a friend but it was very disappointing. Place is very dirty and floors are super slippery, on top of that service was horrible except for one server. Not going back for sure.

Date: a year ago

Review №183

Rating: 3

Vegetarian options: Not enough food. Needed brown rice. Liked the ginger salad dressing very much Food

Date: a year ago

Review №184

Rating: 4

Been here before, however, this time the chef was not engaging and was just going through the motions

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 1

I am not sure if something has change with management but the service levels have fallen off. In three different visits, the server did not make at least a formal contact to get water or check the table. In my very last visit he server passed my table 6 different times. We brought our kids and it was just a bad service experience. The food is good but service needs a major upgrade. There was literally no one in there at this time we visited.

Date: a year ago

Review №187

Rating: 5

Just great food and fantastic service. Parking: Plenty of parking in a strip mall parking lot. Food : 5/5 |

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 4

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 5

Food and drinks are always great!

Date: a year ago

Review №192

Rating: 1

Do not recommend. They charge your card additional after you leave. I have my receipt from the other night and will be disputing with my bank and reporting to BBB

Date: a year ago

Review №193

Rating: 1

We ordered 3 meals. Hibachi. The teriyaki sauce was spoiled! The pic below on the left is the spoiled sauce. Then as we were attempting to eat our meals we all noticed that the rice was VERY UNDERCOOKED! Hard grains throughout!! We asked for a manager. ANNA came over. She said she would adjust our ticket since we were only there for lunch and had to be back at work. We received the bill only to see that ANNA gave us a $4.74 discount on our entire bill!!!! This stuff is not even edible!! Rice is the cusp of the meal!!! We plan to NEVER dine here again and to spread the word! We started today by having our friend CANCEL here reservation for 10 guests for today!

Date: a year ago

Review №194

Rating: 2

First no waitress for est. 15 minutes till we asked someone. Food bland not much flavor. Atmosphere really nice, best part of evening. Will not go again.

Date: a year ago

Review №195

Rating: 5

The food is REALLY good. I think the Crazy Monkey Roll and the Godzilla Roll are our favorites.

Date: a year ago

Review №196

Rating: 5

The food was absolutely delicious! Our server was awesome. Price is right! Atmosphere, inviting. Certainly going to be a fav. for me and my family.

Date: a year ago

Review №197

Rating: 4

The food and service was fast and tasty, they werent super busy, so we didnt have to wait long for anything.

Date: a year ago

Review №198

Rating: 5

First time here and I will be back. I recently moved to this area and was missing my regular hibachi spot so we decided to give Sakura a shot. The staff was inviting. We were seated immediately. The restaurant appeared to be well kept. Our server was great. She kept our drink refills coming without having to ask. She was attentive and courteous. Our chef was great. The food was prepared well and he listened. Im very particular about how my food is prepared and he made sure I was pleased. We were allowed time to enjoy our meal without feeling like we were being rushed to clear the table. Overall, it was a pleasant experience and we will be back.

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

This was our first time to dine at Sakura restaurant. The atmosphere was superb and Im in love with this place!! The food was very, very good! The waitress, Destiny was polite, energetic and very helpful when we requested certain items. I highly recommend this place for a great meal!!

Date: 2 years ago