About the Company
rating: 3.5
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Odessa,TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2636 John Ben Sheppard Parkway for the ultimate SONIC experience!
Categories
- Fast food restaurant
Contact Information
Phone: +1 432-363-8033
Website: https://www.sonicdrivein.com/locations/us/tx/odessa/2636-john-ben-sheppard-parkway/store-3266/?utm_source=google%20my%20business&utm_medium=organic&utm_campaign=website%20link
Address: 2636 John Ben Shepperd Pkwy, Odessa, TX 79761, United States
- Sunday: 9 AM–9:30 PM
- Monday: 7 AM–9:30 PM
- Tuesday: 7 AM–9:30 PM
- Wednesday: 7 AM–9:30 PM
- Thursday: 7 AM–9:30 PM
- Friday: 7 AM–10:30 PM
- Saturday: 9 AM–10:30 PM
Photos
Reviews
Review №1
Rating: 1
Ordered a lsrge sonic blast to share. They brought us a giabt cup of ice cream. It wasnt mixed. The plastic spoon broke. The top was all vanilla ice cream and the middle was a bunch of orea mix that didnt get mixed. This is just a giant cup of ice cream and you didnt put the reeses in we ordered.
Date: 2 weeks ago
Review №2
Rating: 5
Date: 4 weeks ago
Review №3
Rating: 1
Genuinely the worst sonic location I ve ever been to. Has no drive-thru. Half of the buttons don t work for employees to take orders. Then if it just so happens to work the employee cannot hear you even after you turn your vehicle off in the blazing Odessa summer. Then to sit there in confusion on what is going on if the employee is coming out to take your order. Or if you are even in cue to take an order. Multiple time a week customer and this is just a joke. Fix your problems sonic.
Date: a month ago
Review №4
Rating: 3
Got strawberry and chocolate shake..they were not mixed very well...
Date: a month ago
Review №5
Rating: 4
Old school drive-in style burger joint. Good food, great staff and it brings back memories of my youth!
Date: a month ago
Review №6
Rating: 4
Date: 2 months ago
Review №7
Rating: 4
Date: 2 months ago
Review №8
Rating: 4
Date: 2 months ago
Review №9
Rating: 3
This one in Odessa, Texas....shame, shame, shame! Messed up the order & STILL never brought us a dang straw...I just drove and drank my soda with the top off...spilling my drink....and on my burger, my tomatoes were cut uneven and mushy...dumped them...I was hungry, had to eat it...Smh.
Date: 2 months ago
Review №10
Rating: 3
Its just like a regular sonic but slower.
Date: 2 months ago
Review №11
Rating: 1
I ordered through the app, one of the items was unavailable so I asked the employee if they could refund the money. She went and asked and was told they would. I received a receipt that showed I should get cash back, I told the employee this, she argued with me about it and I asked for the manager who also argued with me and said that the money would go back on my card in 3-4 days. I told both of them that it said cash due to customer and not that the money was refunded. The manager was extremely rude and wouldnt listen when I tried to show her about the cash due part. The item was less than $5, so its not a ton of money, but if theyre doing this to other people and not actually refunding the money it could definitely add up. The money never went back into my account and its been a week. I have contacted customer service and dealing with them is taking forever too all over $5. I just dont want other people to lose money at this place. They should update the app to keep people from ordering things that are unavailable. Ive never had this issue at any of the other locations Ive been to.
Date: 3 months ago
Review №12
Rating: 3
Great drinks
Date: 3 months ago
Review №13
Rating: 4
Date: 3 months ago
Review №14
Rating: 5
My fiance went to Sonic to get us some dinner & we just had food from there & they were double cheeseburgers and tater tots with drinks. It was delicious! Our family was well fed tonight. The people that was working tonight were extremely friendly and professional. They went above and beyond. Thanks to the staff at Sonic!!!
Date: 3 months ago
Review №15
Rating: 1
This was the worst experience Ive had at this establishment!! Ordered lg cookie dough blast and small reeses blast. Sat here for 13 min. Asked a girl passing by how much longer. Was told she would check on it. 4 minutes pass and I have to hit the call button to find out about order. Said machine was messed up and it would be longer. Girl came back and said we needed to place order again because ut was not jn system. Another gurl comes out confused as to what is going on since now my order was in the system twice. 24 minutes later and we get ice cream that is pure liquid!! Will not be back!! They didnt even try to make it right.
Date: 4 months ago
Review №16
Rating: 5
Date: 4 months ago
Review №17
Rating: 5
Date: 4 months ago
Review №18
Rating: 5
Great place and I enjoyed the food .
Date: 4 months ago
Review №19
Rating: 5
Date: 4 months ago
Review №20
Rating: 1
Date: 4 months ago
Review №21
Rating: 4
Date: 5 months ago
Review №22
Rating: 1
Sat there for twenty plus minutes. Finally just left. I understand they are short handed, but I ordered two things. When I pulled up there were like two other cars.
Date: 5 months ago
Review №23
Rating: 5
Date: 5 months ago
Review №24
Rating: 5
Date: 5 months ago
Review №25
Rating: 5
Date: 5 months ago
Review №26
Rating: 4
Date: 5 months ago
Review №27
Rating: 4
Its a nice place for a quick bite. It has a nice flashback image, and the service is pretty quick. The chicken sandwich is a little small for me but pretty tasty. Will definitely be back!
Date: 6 months ago
Review №28
Rating: 4
Date: 6 months ago
Review №29
Rating: 5
Date: 6 months ago
Review №30
Rating: 5
Date: 6 months ago
Review №31
Rating: 5
Date: 7 months ago
Review №32
Rating: 5
The employees are very polite, a comfortable experience when eating at sonic. No complaints, Food : 5/5
Date: 7 months ago
Review №33
Rating: 5
Date: 7 months ago
Review №34
Rating: 5
Food is good but service was slow, they were not that busy
Date: 7 months ago
Review №35
Rating: 4
Date: 7 months ago
Review №36
Rating: 2
Food always cold because it takes forever to get delivered your order for no more people I ever see there, place should either fire and rehire, relocate or just give up! Sure not the down home country place advertised with quick service friendly faces and good food
Date: 7 months ago
Review №37
Rating: 5
Was greeted when they arrived with my order. The order was right for a change. Made my morning.
Date: 8 months ago
Review №38
Rating: 4
Date: 8 months ago
Review №39
Rating: 5
Date: 8 months ago
Review №40
Rating: 5
good food
Date: 8 months ago
Review №41
Rating: 2
January 12 @ 8:25 pm. Drove into spot, parked. Me and one other truck here. Push red button,,, wait,wait. Voice came on, I ordered. Push pay credit card. Ask the tip info. I ALWAYS SAY NO. I tip in cash,less government. It said no tip. Then I look at receipt, IT ADDED A $1.00 TIP ALL BY ITSELF. RIDICULOUS. This is about the most run down,3rd world sonic Ive ever seen. Never go back here again.
Date: 8 months ago
Review №42
Rating: 5
I hate the new app
Date: 8 months ago
Review №43
Rating: 3
Sonic snickers blast is no longer available
Date: 9 months ago
Review №44
Rating: 4
Date: 9 months ago
Review №45
Rating: 5
Date: 9 months ago
Review №46
Rating: 5
Date: 10 months ago
Review №47
Rating: 3
Ive always stop there when Im in the area food has always been good BUT today I stopped there I ordered a corn dog and my mother ordered the chicken slinger BOTH were over cooked or just served us old food
Date: 10 months ago
Review №48
Rating: 5
Date: 11 months ago
Review №49
Rating: 1
Date: 11 months ago
Review №50
Rating: 3
Date: 11 months ago
Review №51
Rating: 3
Date: 11 months ago
Review №52
Rating: 5
Their pretzel and cheese and a limeade slush are my favorite go to snacks when I m out running errands
Date: 11 months ago
Review №53
Rating: 5
This is my go to Sonic, rarely have any issues, today I had an issue with the app but the lady on the speaker and the gentleman who helped me were extremely helpful. I do not remember their names but they were awesome!
Date: 11 months ago
Review №54
Rating: 5
Date: 11 months ago
Review №55
Rating: 1
Really?
Date: a year ago
Review №56
Rating: 5
Date: a year ago
Review №57
Rating: 5
Date: a year ago
Review №58
Rating: 4
Date: a year ago
Review №59
Rating: 5
Date: a year ago
Review №60
Rating: 5
Date: a year ago
Review №61
Rating: 5
I like turtles
Date: a year ago
Review №62
Rating: 4
Date: a year ago
Review №63
Rating: 5
Food was great
Date: a year ago
Review №64
Rating: 4
Date: a year ago
Review №65
Rating: 1
Just had a burger with RANCID pickles. Even AFTER I asked for no pickles. The fries? WORSE. You know how sometimes you say to yourself, these have been under the heat lamp all day? These had to have been a WEEK older. Disgusting. Not to mention it was myself and 4 other cars and it still took 35 minutes to get my order after taking 15 minutes to actually have someone take my order. I ve been throwing up all day. The owner has the nerve to charge people money for this. Pathetic
Date: a year ago
Review №66
Rating: 5
Date: a year ago
Review №67
Rating: 3
Date: a year ago
Review №68
Rating: 3
Date: a year ago
Review №69
Rating: 5
Date: a year ago
Review №70
Rating: 4
Date: a year ago
Review №71
Rating: 3
Date: a year ago
Review №72
Rating: 5
Drunks are good but the service is a little slow . Cant beat the basics when it comes to this place.
Date: a year ago
Review №73
Rating: 3
Date: a year ago
Review №74
Rating: 5
Date: a year ago
Review №75
Rating: 2
Food was smelly and the speakers were awful
Date: a year ago
Review №76
Rating: 5
Date: a year ago
Review №77
Rating: 5
Date: a year ago
Review №78
Rating: 5
Always perfect! Great friend service!
Date: a year ago
Review №79
Rating: 1
In 10 minutes of activating the red button, no response. It can t be that they were busy, there were only about 4 cars there.
Date: a year ago
Review №80
Rating: 5
I like Sonic Drive-in we eat breakfast, lunch,Dinner there depent what time of day
Date: a year ago
Review №81
Rating: 3
Date: a year ago
Review №82
Rating: 5
Number 4 is the bomb
Date: a year ago
Review №83
Rating: 4
Amazing
Date: a year ago
Review №84
Rating: 5
Date: a year ago
Review №85
Rating: 5
Date: a year ago
Review №86
Rating: 1
Workers do not look motivated at all. Dragging their feet. Took 40 mins to get out food and it was wrong. Wont bother with it. Calling my credit cars company tomorrow
Date: a year ago
Review №87
Rating: 1
We go to Sonic not just for a great-tasting drinks and variety of snacks converters but also for its timely delivery this was not the case at this Sonic take their time indeed
Date: a year ago
Review №88
Rating: 5
The best Cherry limeades!!!
Date: a year ago
Review №89
Rating: 5
Date: a year ago
Review №90
Rating: 3
Date: a year ago
Review №91
Rating: 5
Date: a year ago
Review №92
Rating: 1
They open late, and when they are open, they seem understaffed. I waited for my turn to order while the person who took orders was outside in the stall next to me talking with a customer about personal life. The previous time I visited, they only had one person working the entire restaurant.
Date: a year ago
Review №93
Rating: 3
Date: a year ago
Review №94
Rating: 5
Order chili cheese fries large but they put it on a container of hot long chili dog and it was not enough fries they were good but stars drive in fills it more. I went there because of an appointment that we had close by other wise if I would of known I will order from stars drive in but the food was good but not enough
Date: a year ago
Review №95
Rating: 5
Date: a year ago
Review №96
Rating: 5
Date: a year ago
Review №97
Rating: 3
Got a chocolate milkshake. Hit the spot.
Date: a year ago
Review №98
Rating: 2
They got the order wrong and instead of just fixing it. Made an issue. When it did get fixed, everything was cold. I thought it was just the west side sonic that was horrible but no. They are 2 for 2.
Date: a year ago
Review №99
Rating: 5
Drink only
Date: a year ago
Review №100
Rating: 4
Very fast and nice
Date: a year ago
Review №101
Rating: 5
Date: a year ago
Review №102
Rating: 3
Date: a year ago
Review №103
Rating: 5
They are very nice and fast workers, to get your food out to you, in a reasonable time.
Date: a year ago
Review №104
Rating: 5
Date: a year ago
Review №105
Rating: 4
Date: a year ago
Review №106
Rating: 4
Date: a year ago
Review №107
Rating: 5
Great service
Date: a year ago
Review №108
Rating: 5
Date: a year ago
Review №109
Rating: 5
Order on the app but service an drinks are wonderful...visit almost every Tuesday night half off on the sonicburger
Date: a year ago
Review №110
Rating: 1
Ordered Honey BBQ chicken and this is all the sauce I get for a LARGE plus it s COLD?! I won t be coming back.
Date: a year ago
Review №111
Rating: 1
Staff is impatient and did not get a single item correct on my order.
Date: a year ago
Review №112
Rating: 3
Date: a year ago
Review №113
Rating: 5
Date: a year ago
Review №114
Rating: 3
Date: a year ago
Review №115
Rating: 5
Date: a year ago
Review №116
Rating: 3
Service is okay trash cans always seem to be full
Date: a year ago
Review №117
Rating: 1
Date: a year ago
Review №118
Rating: 1
Date: a year ago
Review №119
Rating: 5
Date: a year ago
Review №120
Rating: 5
Date: a year ago
Review №121
Rating: 5
Date: a year ago
Review №122
Rating: 5
Date: a year ago
Review №123
Rating: 1
I bought a butter bacon cheeseburger and O got it with no bacon, SMH
Date: a year ago
Review №124
Rating: 4
Date: a year ago
Review №125
Rating: 4
Good burgers. Good shakes. Food
Date: a year ago
Review №126
Rating: 4
Always good
Date: a year ago
Review №127
Rating: 3
Date: a year ago
Review №128
Rating: 5
Delicious burgers
Date: a year ago
Review №129
Rating: 4
Date: a year ago
Review №130
Rating: 5
Date: a year ago
Review №131
Rating: 5
Date: a year ago
Review №132
Rating: 5
Date: a year ago
Review №133
Rating: 5
Friendly staff, fantastic fries and better burgers than the other sonics
Date: a year ago
Review №134
Rating: 5
Date: 2 years ago
Review №135
Rating: 5
Good food good service
Date: 2 years ago
Review №136
Rating: 5
Date: 2 years ago
Review №137
Rating: 2
Im just simply not a fan of Sonic. Its either a messed up order or here lately Nobody will answer the red button. No matter if they are busy or only have about 5 cars. Tfor the past 10 years every time I try Sonic, its been a problem. Needless to say, I wont ever go back to Sonic. Stars on the other hand is the place to go to get the call button answered and orders right and pretty fast.
Date: 2 years ago
Review №138
Rating: 3
Date: 2 years ago
Review №139
Rating: 1
Came to Sonic during breakfast time, got a lunch item because of my food allergies. Specifically ordered with no bun due to a wheat allergy. She brought it out with it on a bun. I let her know that I said no bun. She takes it inside and then immediately brings it back out. They really just took it off the bun. Like I could ve done that. I sent it back in to be completely remade because I have an allergy to wheat. She acted like it was such a huge inconvenience. This place always sucks every time I come here. The only reason I even came today was because my son begged me to go to Sonic. UPDATE: I have yet to receive my refund. At the bottom of my refund receipt it says Cash Due Customer and I never received cash and it has not been put back on my card. Really hope Sonic isn t employing thieves now. Over a month now and I have contacted Sonic 6 times and have called the location my refund was processed at. I never received my refund.
Date: 2 years ago
Review №140
Rating: 1
Have been to this sonic twice both times to get shakes! The first time they came out liquid sent them back, came back to us right. Today went for the same thing and again liquid and the carhop tells use that s how there shake machine is. However didn t bring one of the 3 out. When the third did come out was right! Never again will we go back!
Date: 2 years ago
Review №141
Rating: 3
Date: 2 years ago
Review №142
Rating: 1
Myself and my husband were waiting for almost 30 minutes and never received any service. Yet, three people pulled up near us after we have already been sitting there and were receiving service before us. We ended up just leaving and going to Wendys next door where we received better service as soon as we pulled up
Date: 2 years ago
Review №143
Rating: 4
Good sonic. Decent food fast service
Date: 2 years ago
Review №144
Rating: 5
Get the app! 1/2 priced drinks, customize orders without repeating it 12 times over the speaker, TIP YOUR WAIT STAFF, and be in the know on the latest menu items!
Date: 2 years ago
Review №145
Rating: 1
I ordered a drink..one drink ..they never brought my order..tbey dont care if you get your order....
Date: 2 years ago
Review №146
Rating: 3
Love their milkshakes but expensive. Recommend Whataburger shakes. However the service is incredible, friendly, and efficient. Still best place to get a foot long hot dog and Route 44 Cherry Limeade.
Date: 2 years ago
Review №147
Rating: 2
We used the online app and they never brought out order out so we ended up having to call them and get it them to bring it out
Date: 2 years ago
Review №148
Rating: 4
Date: 2 years ago
Review №149
Rating: 2
Melted shake
Date: 2 years ago
Review №150
Rating: 1
Theres a reason this location has no cars waiting at 6pm when all the other locations in town are busy. The last 2 times Ive stopped here I pushed the button and waited and waited and never got my order taken. Dont bother wasting your time stopping here.
Date: 2 years ago
Review №151
Rating: 4
Great Service
Date: 2 years ago
Review №152
Rating: 4
Date: 2 years ago
Review №153
Rating: 5
I go here for happy hour where you get half-price drinks from 2:00 to 4:00 p.m.
Date: 2 years ago
Review №154
Rating: 4
Date: 2 years ago
Review №155
Rating: 5
Date: 2 years ago
Review №156
Rating: 5
Great to get the young ones a cold drink
Date: 2 years ago
Review №157
Rating: 1
This Sonic location is just as bad as the location on Andrews Hwy. We got stale fries. My drink was all ice. I paid with cash, the car hop did not notify me they have no change, so he gave me partial change turned around and walked away. Its a depressing place.
Date: 2 years ago
Review №158
Rating: 1
Told us to wait to order and then never came back on speaker. Went to Wendys next door and the food was hot and fresh
Date: 2 years ago
Review №159
Rating: 5
Date: 2 years ago
Review №160
Rating: 5
Service was fast & friendly. The food was delicious. The prices were high, thats to be expected nowadays for everything.
Date: 2 years ago
Review №161
Rating: 3
SONIC burgers are good but your fries are terrible. I dont know why but they are always and I mean always soggy and seem stale. Please change your fries or whatever you are doing. It is not good
Date: 2 years ago
Review №162
Rating: 1
Came here today and ordered a number 3 with no onions or tomatoes and add ketchup. They completely failed, and then argued with me about getting the correct burger that I purchased. I ll take my business elsewhere next time.
Date: 2 years ago
Review №163
Rating: 5
Parking: Drive thru parking and order Kid-friendliness: Has a good size childs menu Wheelchair accessibility: Has handicap facilities, has customer service as well
Date: 2 years ago
Review №164
Rating: 1
Slow af during summertime get on the ball
Date: 2 years ago
Review №165
Rating: 5
Good food and fast service
Date: 2 years ago
Review №166
Rating: 5
Quick service. Quality ingredients! Excellent staff!!! Kid-friendliness: Staff is excellent with young children.
Date: 2 years ago
Review №167
Rating: 5
Date: 2 years ago
Review №168
Rating: 1
They did not wait on us
Date: 2 years ago
Review №169
Rating: 4
Date: 2 years ago
Review №170
Rating: 1
Sonic on Parkway.. TERRIBLE Service
Date: 2 years ago
Review №171
Rating: 1
Date: 2 years ago
Review №172
Rating: 5
Always Great! Parking: Great!
Date: 2 years ago
Review №173
Rating: 4
Great staff
Date: 2 years ago
Review №174
Rating: 1
We stopped at the one in Odessa Tx, the staff was sitting in the back. No one was taking orders.
Date: 2 years ago
Review №175
Rating: 1
You can t pay with credit card at the damn order box . The only thing good is the service . Found a bug in my drink
Date: 2 years ago
Review №176
Rating: 1
Date: 2 years ago
Review №177
Rating: 1
wait for staff flip
Date: 2 years ago
Review №178
Rating: 3
Too much syrup in my slushi. So sweet it gave me a tummy ache. :(
Date: 2 years ago
Review №179
Rating: 2
For years I have enjoyed this sonic untill recently most trips have become like todays. Ordered #2 with mustard and tater tots..got mayonnaise and fries. Once corrected the tots had such a bad after taste of old oil I threw them out. 2 Dr peppers order thrown down the drain. Also ordered 2 #8 with fries , but they came with tots . This is a replay of last several visits here unfortunately
Date: 2 years ago
Review №180
Rating: 5
Date: 2 years ago
Review №181
Rating: 1
First, made me wait for several minutes, not really a problem, but when I got my route 44 Cherry limeade, the only thing I ordered, the dang cup was full to the top with ice. Paid $3.50 for a drink that barely made it out of the parking lot. I dont believe Ill be coming back.
Date: 2 years ago
Review №182
Rating: 5
From the on experience I had with them it was cool
Date: 2 years ago
Review №183
Rating: 1
Date: 2 years ago
Review №184
Rating: 2
This location no longer opens on time, although I have found the food much improved over the last few months. 5/13/22 Corn dogs are old and tasted odd, hamburger was not made as requested, the taste was way off too. Carhop super friendly. At least the onion rings were good at this location.
Date: 2 years ago
Review №185
Rating: 1
They never get my order right. Then they ran out of onion rings. Asked for diet cherry limeade and got a regular cherry limeade. Ask for no tomatoes but they always put them on. Order ahead of time thru the app and they take forever.
Date: 2 years ago
Review №186
Rating: 3
Date: 2 years ago
Review №187
Rating: 4
Date: 2 years ago
Review №188
Rating: 4
New pickle fries are awesome. This sonic goes thru waves..sometimes amazing, sometimes i cant even feed my pets what they gave me. Tonight it was really good and fast. Their icecream machine was WoRkInG. so some one is doing their job right and not being lazy.
Date: 2 years ago
Review №189
Rating: 5
Date: 2 years ago
Review №190
Rating: 5
Best drinks around
Date: 2 years ago
Review №191
Rating: 1
I should have read the reviews before coming here! I typically just order a drink or a shake and usually never disappointed, but recently I ordered a Oreo cheesecake shake and it tasted so sour! All the manager could say is that we ve had other customers say the same thing! So you mean to tell me this was a known issue and you still haven t figured it out? Then I come today and ordered a sweet tea. I was waiting for a notable time and notice 2 employees come out and sit at the table by the door and light up a cigarette! I mean come on, no one wants to order their food and smell it while they wait on their food! Last straw for this location! Hope corporate realizes that something needs to be done in order to hold up Sonic s reputation!
Date: 2 years ago
Review №192
Rating: 1
If I could give less than 1 star I would. This sonic has never got my order right. The employees do not listen and will delete your order if there is anything that they do not understand on it such as gravy with a chicken basket. And they never give me my marinara with my cheese sticks either.
Date: 2 years ago
Review №193
Rating: 4
Date: 2 years ago
Review №194
Rating: 5
I got the chilli cheese burger and it was the bomb fast service and great employees.
Date: 2 years ago
Review №195
Rating: 4
Date: 2 years ago
Review №196
Rating: 5
Date: 2 years ago
Review №197
Rating: 5
Date: 2 years ago
Review №198
Rating: 1
Serve breakfast but don t open till after 9. Should not be able to order online at a store that s not even open. Terrible
Date: 2 years ago
Review №199
Rating: 5
Date: 2 years ago
Review №200
Rating: 4
Date: 2 years ago