Sonic Drive-In

2636 John Ben Shepperd Pkwy, Odessa, TX 79761, United States

Sonic Drive-In

About the Company

rating: 3.5

For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Odessa,TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2636 John Ben Sheppard Parkway for the ultimate SONIC experience!

Categories

  • Fast food restaurant

Contact Information

Phone: +1 432-363-8033

Website: https://www.sonicdrivein.com/locations/us/tx/odessa/2636-john-ben-sheppard-parkway/store-3266/?utm_source=google%20my%20business&utm_medium=organic&utm_campaign=website%20link

Address: 2636 John Ben Shepperd Pkwy, Odessa, TX 79761, United States

Working hours
  • Sunday: 9 AM–9:30 PM
  • Monday: 7 AM–9:30 PM
  • Tuesday: 7 AM–9:30 PM
  • Wednesday: 7 AM–9:30 PM
  • Thursday: 7 AM–9:30 PM
  • Friday: 7 AM–10:30 PM
  • Saturday: 9 AM–10:30 PM

Photos

Reviews

Review №1

Rating: 1

Ordered a lsrge sonic blast to share. They brought us a giabt cup of ice cream. It wasnt mixed. The plastic spoon broke. The top was all vanilla ice cream and the middle was a bunch of orea mix that didnt get mixed. This is just a giant cup of ice cream and you didnt put the reeses in we ordered.

Date: 2 weeks ago

Review №2

Rating: 5

Date: 4 weeks ago

Review №3

Rating: 1

Genuinely the worst sonic location I ve ever been to. Has no drive-thru. Half of the buttons don t work for employees to take orders. Then if it just so happens to work the employee cannot hear you even after you turn your vehicle off in the blazing Odessa summer. Then to sit there in confusion on what is going on if the employee is coming out to take your order. Or if you are even in cue to take an order. Multiple time a week customer and this is just a joke. Fix your problems sonic.

Date: a month ago

Review №4

Rating: 3

Got strawberry and chocolate shake..they were not mixed very well...

Date: a month ago

Review №5

Rating: 4

Old school drive-in style burger joint. Good food, great staff and it brings back memories of my youth!

Date: a month ago

Review №6

Rating: 4

Date: 2 months ago

Review №7

Rating: 4

Date: 2 months ago

Review №8

Rating: 4

Date: 2 months ago

Review №9

Rating: 3

This one in Odessa, Texas....shame, shame, shame! Messed up the order & STILL never brought us a dang straw...I just drove and drank my soda with the top off...spilling my drink....and on my burger, my tomatoes were cut uneven and mushy...dumped them...I was hungry, had to eat it...Smh.

Date: 2 months ago

Review №10

Rating: 3

Its just like a regular sonic but slower.

Date: 2 months ago

Review №11

Rating: 1

I ordered through the app, one of the items was unavailable so I asked the employee if they could refund the money. She went and asked and was told they would. I received a receipt that showed I should get cash back, I told the employee this, she argued with me about it and I asked for the manager who also argued with me and said that the money would go back on my card in 3-4 days. I told both of them that it said cash due to customer and not that the money was refunded. The manager was extremely rude and wouldnt listen when I tried to show her about the cash due part. The item was less than $5, so its not a ton of money, but if theyre doing this to other people and not actually refunding the money it could definitely add up. The money never went back into my account and its been a week. I have contacted customer service and dealing with them is taking forever too all over $5. I just dont want other people to lose money at this place. They should update the app to keep people from ordering things that are unavailable. Ive never had this issue at any of the other locations Ive been to.

Date: 3 months ago

Review №12

Rating: 3

Great drinks

Date: 3 months ago

Review №13

Rating: 4

Date: 3 months ago

Review №14

Rating: 5

My fiance went to Sonic to get us some dinner & we just had food from there & they were double cheeseburgers and tater tots with drinks. It was delicious! Our family was well fed tonight. The people that was working tonight were extremely friendly and professional. They went above and beyond. Thanks to the staff at Sonic!!!

Date: 3 months ago

Review №15

Rating: 1

This was the worst experience Ive had at this establishment!! Ordered lg cookie dough blast and small reeses blast. Sat here for 13 min. Asked a girl passing by how much longer. Was told she would check on it. 4 minutes pass and I have to hit the call button to find out about order. Said machine was messed up and it would be longer. Girl came back and said we needed to place order again because ut was not jn system. Another gurl comes out confused as to what is going on since now my order was in the system twice. 24 minutes later and we get ice cream that is pure liquid!! Will not be back!! They didnt even try to make it right.

Date: 4 months ago

Review №16

Rating: 5

Date: 4 months ago

Review №17

Rating: 5

Date: 4 months ago

Review №18

Rating: 5

Great place and I enjoyed the food .

Date: 4 months ago

Review №19

Rating: 5

Date: 4 months ago

Review №20

Rating: 1

Date: 4 months ago

Review №21

Rating: 4

Date: 5 months ago

Review №22

Rating: 1

Sat there for twenty plus minutes. Finally just left. I understand they are short handed, but I ordered two things. When I pulled up there were like two other cars.

Date: 5 months ago

Review №23

Rating: 5

Date: 5 months ago

Review №24

Rating: 5

Date: 5 months ago

Review №25

Rating: 5

Date: 5 months ago

Review №26

Rating: 4

Date: 5 months ago

Review №27

Rating: 4

Its a nice place for a quick bite. It has a nice flashback image, and the service is pretty quick. The chicken sandwich is a little small for me but pretty tasty. Will definitely be back!

Date: 6 months ago

Review №28

Rating: 4

Date: 6 months ago

Review №29

Rating: 5

Date: 6 months ago

Review №30

Rating: 5

Date: 6 months ago

Review №31

Rating: 5

Date: 7 months ago

Review №32

Rating: 5

The employees are very polite, a comfortable experience when eating at sonic. No complaints, Food : 5/5

Date: 7 months ago

Review №33

Rating: 5

Date: 7 months ago

Review №34

Rating: 5

Food is good but service was slow, they were not that busy

Date: 7 months ago

Review №35

Rating: 4

Date: 7 months ago

Review №36

Rating: 2

Food always cold because it takes forever to get delivered your order for no more people I ever see there, place should either fire and rehire, relocate or just give up! Sure not the down home country place advertised with quick service friendly faces and good food

Date: 7 months ago

Review №37

Rating: 5

Was greeted when they arrived with my order. The order was right for a change. Made my morning.

Date: 8 months ago

Review №38

Rating: 4

Date: 8 months ago

Review №39

Rating: 5

Date: 8 months ago

Review №40

Rating: 5

good food

Date: 8 months ago

Review №41

Rating: 2

January 12 @ 8:25 pm. Drove into spot, parked. Me and one other truck here. Push red button,,, wait,wait. Voice came on, I ordered. Push pay credit card. Ask the tip info. I ALWAYS SAY NO. I tip in cash,less government. It said no tip. Then I look at receipt, IT ADDED A $1.00 TIP ALL BY ITSELF. RIDICULOUS. This is about the most run down,3rd world sonic Ive ever seen. Never go back here again.

Date: 8 months ago

Review №42

Rating: 5

I hate the new app

Date: 8 months ago

Review №43

Rating: 3

Sonic snickers blast is no longer available

Date: 9 months ago

Review №44

Rating: 4

Date: 9 months ago

Review №45

Rating: 5

Date: 9 months ago

Review №46

Rating: 5

Date: 10 months ago

Review №47

Rating: 3

Ive always stop there when Im in the area food has always been good BUT today I stopped there I ordered a corn dog and my mother ordered the chicken slinger BOTH were over cooked or just served us old food

Date: 10 months ago

Review №48

Rating: 5

Date: 11 months ago

Review №49

Rating: 1

Date: 11 months ago

Review №50

Rating: 3

Date: 11 months ago

Review №51

Rating: 3

Date: 11 months ago

Review №52

Rating: 5

Their pretzel and cheese and a limeade slush are my favorite go to snacks when I m out running errands

Date: 11 months ago

Review №53

Rating: 5

This is my go to Sonic, rarely have any issues, today I had an issue with the app but the lady on the speaker and the gentleman who helped me were extremely helpful. I do not remember their names but they were awesome!

Date: 11 months ago

Review №54

Rating: 5

Date: 11 months ago

Review №55

Rating: 1

Really?

Date: a year ago

Review №56

Rating: 5

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 4

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

I like turtles

Date: a year ago

Review №62

Rating: 4

Date: a year ago

Review №63

Rating: 5

Food was great

Date: a year ago

Review №64

Rating: 4

Date: a year ago

Review №65

Rating: 1

Just had a burger with RANCID pickles. Even AFTER I asked for no pickles. The fries? WORSE. You know how sometimes you say to yourself, these have been under the heat lamp all day? These had to have been a WEEK older. Disgusting. Not to mention it was myself and 4 other cars and it still took 35 minutes to get my order after taking 15 minutes to actually have someone take my order. I ve been throwing up all day. The owner has the nerve to charge people money for this. Pathetic

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 3

Date: a year ago

Review №68

Rating: 3

Date: a year ago

Review №69

Rating: 5

Date: a year ago

Review №70

Rating: 4

Date: a year ago

Review №71

Rating: 3

Date: a year ago

Review №72

Rating: 5

Drunks are good but the service is a little slow . Cant beat the basics when it comes to this place.

Date: a year ago

Review №73

Rating: 3

Date: a year ago

Review №74

Rating: 5

Date: a year ago

Review №75

Rating: 2

Food was smelly and the speakers were awful

Date: a year ago

Review №76

Rating: 5

Date: a year ago

Review №77

Rating: 5

Date: a year ago

Review №78

Rating: 5

Always perfect! Great friend service!

Date: a year ago

Review №79

Rating: 1

In 10 minutes of activating the red button, no response. It can t be that they were busy, there were only about 4 cars there.

Date: a year ago

Review №80

Rating: 5

I like Sonic Drive-in we eat breakfast, lunch,Dinner there depent what time of day

Date: a year ago

Review №81

Rating: 3

Date: a year ago

Review №82

Rating: 5

Number 4 is the bomb

Date: a year ago

Review №83

Rating: 4

Amazing

Date: a year ago

Review №84

Rating: 5

Date: a year ago

Review №85

Rating: 5

Date: a year ago

Review №86

Rating: 1

Workers do not look motivated at all. Dragging their feet. Took 40 mins to get out food and it was wrong. Wont bother with it. Calling my credit cars company tomorrow

Date: a year ago

Review №87

Rating: 1

We go to Sonic not just for a great-tasting drinks and variety of snacks converters but also for its timely delivery this was not the case at this Sonic take their time indeed

Date: a year ago

Review №88

Rating: 5

The best Cherry limeades!!!

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 3

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 1

They open late, and when they are open, they seem understaffed. I waited for my turn to order while the person who took orders was outside in the stall next to me talking with a customer about personal life. The previous time I visited, they only had one person working the entire restaurant.

Date: a year ago

Review №93

Rating: 3

Date: a year ago

Review №94

Rating: 5

Order chili cheese fries large but they put it on a container of hot long chili dog and it was not enough fries they were good but stars drive in fills it more. I went there because of an appointment that we had close by other wise if I would of known I will order from stars drive in but the food was good but not enough

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 3

Got a chocolate milkshake. Hit the spot.

Date: a year ago

Review №98

Rating: 2

They got the order wrong and instead of just fixing it. Made an issue. When it did get fixed, everything was cold. I thought it was just the west side sonic that was horrible but no. They are 2 for 2.

Date: a year ago

Review №99

Rating: 5

Drink only

Date: a year ago

Review №100

Rating: 4

Very fast and nice

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 3

Date: a year ago

Review №103

Rating: 5

They are very nice and fast workers, to get your food out to you, in a reasonable time.

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 4

Date: a year ago

Review №106

Rating: 4

Date: a year ago

Review №107

Rating: 5

Great service

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 5

Order on the app but service an drinks are wonderful...visit almost every Tuesday night half off on the sonicburger

Date: a year ago

Review №110

Rating: 1

Ordered Honey BBQ chicken and this is all the sauce I get for a LARGE plus it s COLD?! I won t be coming back.

Date: a year ago

Review №111

Rating: 1

Staff is impatient and did not get a single item correct on my order.

Date: a year ago

Review №112

Rating: 3

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 3

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 3

Service is okay trash cans always seem to be full

Date: a year ago

Review №117

Rating: 1

Date: a year ago

Review №118

Rating: 1

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 1

I bought a butter bacon cheeseburger and O got it with no bacon, SMH

Date: a year ago

Review №124

Rating: 4

Date: a year ago

Review №125

Rating: 4

Good burgers. Good shakes. Food

Date: a year ago

Review №126

Rating: 4

Always good

Date: a year ago

Review №127

Rating: 3

Date: a year ago

Review №128

Rating: 5

Delicious burgers

Date: a year ago

Review №129

Rating: 4

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 5

Date: a year ago

Review №133

Rating: 5

Friendly staff, fantastic fries and better burgers than the other sonics

Date: a year ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 5

Good food good service

Date: 2 years ago

Review №136

Rating: 5

Date: 2 years ago

Review №137

Rating: 2

Im just simply not a fan of Sonic. Its either a messed up order or here lately Nobody will answer the red button. No matter if they are busy or only have about 5 cars. Tfor the past 10 years every time I try Sonic, its been a problem. Needless to say, I wont ever go back to Sonic. Stars on the other hand is the place to go to get the call button answered and orders right and pretty fast.

Date: 2 years ago

Review №138

Rating: 3

Date: 2 years ago

Review №139

Rating: 1

Came to Sonic during breakfast time, got a lunch item because of my food allergies. Specifically ordered with no bun due to a wheat allergy. She brought it out with it on a bun. I let her know that I said no bun. She takes it inside and then immediately brings it back out. They really just took it off the bun. Like I could ve done that. I sent it back in to be completely remade because I have an allergy to wheat. She acted like it was such a huge inconvenience. This place always sucks every time I come here. The only reason I even came today was because my son begged me to go to Sonic. UPDATE: I have yet to receive my refund. At the bottom of my refund receipt it says Cash Due Customer and I never received cash and it has not been put back on my card. Really hope Sonic isn t employing thieves now. Over a month now and I have contacted Sonic 6 times and have called the location my refund was processed at. I never received my refund.

Date: 2 years ago

Review №140

Rating: 1

Have been to this sonic twice both times to get shakes! The first time they came out liquid sent them back, came back to us right. Today went for the same thing and again liquid and the carhop tells use that s how there shake machine is. However didn t bring one of the 3 out. When the third did come out was right! Never again will we go back!

Date: 2 years ago

Review №141

Rating: 3

Date: 2 years ago

Review №142

Rating: 1

Myself and my husband were waiting for almost 30 minutes and never received any service. Yet, three people pulled up near us after we have already been sitting there and were receiving service before us. We ended up just leaving and going to Wendys next door where we received better service as soon as we pulled up

Date: 2 years ago

Review №143

Rating: 4

Good sonic. Decent food fast service

Date: 2 years ago

Review №144

Rating: 5

Get the app! 1/2 priced drinks, customize orders without repeating it 12 times over the speaker, TIP YOUR WAIT STAFF, and be in the know on the latest menu items!

Date: 2 years ago

Review №145

Rating: 1

I ordered a drink..one drink ..they never brought my order..tbey dont care if you get your order....

Date: 2 years ago

Review №146

Rating: 3

Love their milkshakes but expensive. Recommend Whataburger shakes. However the service is incredible, friendly, and efficient. Still best place to get a foot long hot dog and Route 44 Cherry Limeade.

Date: 2 years ago

Review №147

Rating: 2

We used the online app and they never brought out order out so we ended up having to call them and get it them to bring it out

Date: 2 years ago

Review №148

Rating: 4

Date: 2 years ago

Review №149

Rating: 2

Melted shake

Date: 2 years ago

Review №150

Rating: 1

Theres a reason this location has no cars waiting at 6pm when all the other locations in town are busy. The last 2 times Ive stopped here I pushed the button and waited and waited and never got my order taken. Dont bother wasting your time stopping here.

Date: 2 years ago

Review №151

Rating: 4

Great Service

Date: 2 years ago

Review №152

Rating: 4

Date: 2 years ago

Review №153

Rating: 5

I go here for happy hour where you get half-price drinks from 2:00 to 4:00 p.m.

Date: 2 years ago

Review №154

Rating: 4

Date: 2 years ago

Review №155

Rating: 5

Date: 2 years ago

Review №156

Rating: 5

Great to get the young ones a cold drink

Date: 2 years ago

Review №157

Rating: 1

This Sonic location is just as bad as the location on Andrews Hwy. We got stale fries. My drink was all ice. I paid with cash, the car hop did not notify me they have no change, so he gave me partial change turned around and walked away. Its a depressing place.

Date: 2 years ago

Review №158

Rating: 1

Told us to wait to order and then never came back on speaker. Went to Wendys next door and the food was hot and fresh

Date: 2 years ago

Review №159

Rating: 5

Date: 2 years ago

Review №160

Rating: 5

Service was fast & friendly. The food was delicious. The prices were high, thats to be expected nowadays for everything.

Date: 2 years ago

Review №161

Rating: 3

SONIC burgers are good but your fries are terrible. I dont know why but they are always and I mean always soggy and seem stale. Please change your fries or whatever you are doing. It is not good

Date: 2 years ago

Review №162

Rating: 1

Came here today and ordered a number 3 with no onions or tomatoes and add ketchup. They completely failed, and then argued with me about getting the correct burger that I purchased. I ll take my business elsewhere next time.

Date: 2 years ago

Review №163

Rating: 5

Parking: Drive thru parking and order Kid-friendliness: Has a good size childs menu Wheelchair accessibility: Has handicap facilities, has customer service as well

Date: 2 years ago

Review №164

Rating: 1

Slow af during summertime get on the ball

Date: 2 years ago

Review №165

Rating: 5

Good food and fast service

Date: 2 years ago

Review №166

Rating: 5

Quick service. Quality ingredients! Excellent staff!!! Kid-friendliness: Staff is excellent with young children.

Date: 2 years ago

Review №167

Rating: 5

Date: 2 years ago

Review №168

Rating: 1

They did not wait on us

Date: 2 years ago

Review №169

Rating: 4

Date: 2 years ago

Review №170

Rating: 1

Sonic on Parkway.. TERRIBLE Service

Date: 2 years ago

Review №171

Rating: 1

Date: 2 years ago

Review №172

Rating: 5

Always Great! Parking: Great!

Date: 2 years ago

Review №173

Rating: 4

Great staff

Date: 2 years ago

Review №174

Rating: 1

We stopped at the one in Odessa Tx, the staff was sitting in the back. No one was taking orders.

Date: 2 years ago

Review №175

Rating: 1

You can t pay with credit card at the damn order box . The only thing good is the service . Found a bug in my drink

Date: 2 years ago

Review №176

Rating: 1

Date: 2 years ago

Review №177

Rating: 1

wait for staff flip

Date: 2 years ago

Review №178

Rating: 3

Too much syrup in my slushi. So sweet it gave me a tummy ache. :(

Date: 2 years ago

Review №179

Rating: 2

For years I have enjoyed this sonic untill recently most trips have become like todays. Ordered #2 with mustard and tater tots..got mayonnaise and fries. Once corrected the tots had such a bad after taste of old oil I threw them out. 2 Dr peppers order thrown down the drain. Also ordered 2 #8 with fries , but they came with tots . This is a replay of last several visits here unfortunately

Date: 2 years ago

Review №180

Rating: 5

Date: 2 years ago

Review №181

Rating: 1

First, made me wait for several minutes, not really a problem, but when I got my route 44 Cherry limeade, the only thing I ordered, the dang cup was full to the top with ice. Paid $3.50 for a drink that barely made it out of the parking lot. I dont believe Ill be coming back.

Date: 2 years ago

Review №182

Rating: 5

From the on experience I had with them it was cool

Date: 2 years ago

Review №183

Rating: 1

Date: 2 years ago

Review №184

Rating: 2

This location no longer opens on time, although I have found the food much improved over the last few months. 5/13/22 Corn dogs are old and tasted odd, hamburger was not made as requested, the taste was way off too. Carhop super friendly. At least the onion rings were good at this location.

Date: 2 years ago

Review №185

Rating: 1

They never get my order right. Then they ran out of onion rings. Asked for diet cherry limeade and got a regular cherry limeade. Ask for no tomatoes but they always put them on. Order ahead of time thru the app and they take forever.

Date: 2 years ago

Review №186

Rating: 3

Date: 2 years ago

Review №187

Rating: 4

Date: 2 years ago

Review №188

Rating: 4

New pickle fries are awesome. This sonic goes thru waves..sometimes amazing, sometimes i cant even feed my pets what they gave me. Tonight it was really good and fast. Their icecream machine was WoRkInG. so some one is doing their job right and not being lazy.

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 5

Best drinks around

Date: 2 years ago

Review №191

Rating: 1

I should have read the reviews before coming here! I typically just order a drink or a shake and usually never disappointed, but recently I ordered a Oreo cheesecake shake and it tasted so sour! All the manager could say is that we ve had other customers say the same thing! So you mean to tell me this was a known issue and you still haven t figured it out? Then I come today and ordered a sweet tea. I was waiting for a notable time and notice 2 employees come out and sit at the table by the door and light up a cigarette! I mean come on, no one wants to order their food and smell it while they wait on their food! Last straw for this location! Hope corporate realizes that something needs to be done in order to hold up Sonic s reputation!

Date: 2 years ago

Review №192

Rating: 1

If I could give less than 1 star I would. This sonic has never got my order right. The employees do not listen and will delete your order if there is anything that they do not understand on it such as gravy with a chicken basket. And they never give me my marinara with my cheese sticks either.

Date: 2 years ago

Review №193

Rating: 4

Date: 2 years ago

Review №194

Rating: 5

I got the chilli cheese burger and it was the bomb fast service and great employees.

Date: 2 years ago

Review №195

Rating: 4

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 5

Date: 2 years ago

Review №198

Rating: 1

Serve breakfast but don t open till after 9. Should not be able to order online at a store that s not even open. Terrible

Date: 2 years ago

Review №199

Rating: 5

Date: 2 years ago

Review №200

Rating: 4

Date: 2 years ago