Rockin' R River Rides - Gruene

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 3

Honestly, the river itself was a five. The staff was friendly and professional. However, the two big problems were: 1) There are no steps that take you into or out of the water. You have to jump off of the wall about 20 inches below to the bank of the river. Not easy to do for children or those over 60 or with knee issues. 2) The other red flag for us was the condition of the shuttle pick up. No handles to hold onto to get into the van. When youre slippery wet its difficult to grab hold of vinyl seats. Also the step down was cracked on the side and is very dangerous. I nearly twisted and cut my ankle. Not impressed. Do better. You have a good thing here. But it could be SOOOOO MUCH better if you took care of what could be liability issues in the making.

Date: a day ago

Review №3

Rating: 5

Date: 4 days ago

Review №4

Rating: 5

Its just awesome! Highly advised you to go with them! Service is great, indications are clear, and the price is great!

Date: a week ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 5

We had a good experience and they were very conveniently located.

Date: 2 weeks ago

Review №7

Rating: 3

Date: 3 weeks ago

Review №8

Rating: 5

We got to play a show here. Very fun venue.

Date: a month ago

Review №9

Rating: 4

Date: a month ago

Review №10

Rating: 5

Date: a month ago

Review №11

Rating: 4

Floated the river on a Saturday. It was crowded but the line moved quickly, was covered with misters, and they had a band playing while we were in line that was great. This section of the river was beautiful; however lots of people on it and some with annoying speakers. The van we took back was small and over crowded with no AC, which is why I give 4 stars.

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

We loved this place!! Definitely coming back!! Definitely recommend!! Inner Tube Floating down the Guadalupe River. Beautiful place to soak up some Sun while floating down the river.

Date: a month ago

Review №14

Rating: 5

Relaxing for a 2 hour, float down the river was amazing. Having the van and trailer drop you off at the start point and pick you up at the finish, made it even easier.

Date: a month ago

Review №15

Rating: 3

I recently booked a raft trip with Rockin R on the Guadalupe out of New Braunfels. I live in The Woodlands. It had probably been 30 years since I last booked with them. It was a mixed bag. The good. Good location. Multiple locations. They take reservations. Mostly helpful website. Mostly helpful customer service on the phone. Convenient location. Competitive pricing. Lots of floating options. Lots of parking. Showers available. Restrooms available. Decent equipment. Great friendly staff. The staff is their best attribute if you ask me. They ask for customer feedback. First location to get out of the water clearly marked. Pictures with instructions at entry as to how to take the rapids. The bad. Non responsive to emails. No information on how much room in 2 man rafts for jugs and coolers (not enough for a playmate). Some difficulty allowing others to sign consent forms on line but it eventually worked. No place on customer feedback to deal with the problems I address here, and once submitted, you cant change it. Would be helpful to have signs on rapids as to which way to go but may be beyond their control. No place to pee or poop but where you are swimming. Again may be beyond their control. No place to get additional water or drinks or hydration. You would think with all the tourism this activity brings to the area the river authority would address this bathroom and water situation but I talked about it with the driver on the ride back and he said they havent. The HORRIBLE. One hour wait in line even with reservations. No separation of customers with or without reservations. When there it appeared there was some kind of a speed option but I didnt see it on line. Beautiful new parking area close to water entry but roped off so you cant access it. 2nd location to get out of the water not clearly marked at all and looked nothing like the photo they showed us to me. Cramped tiny mobile bathroom, 2 stalls. No areas for changing. Showers are half a dozen heads out doors far from the bathrooms. I might go back but Id be more prepared. My wife has no desire to go back. But they have so many people that are happy to raft with them every weekend I suspect my concerns are of little or no consequence. Overall a worthwhile experience but with some minor changes I think could be a lot better given the amount of traffic they handle.

Date: a month ago

Review №16

Rating: 1

40 dollars per person for 45 minutes. They did not inform us that kayaking would be only 45 minutes of time on the river. The website when booking says 2-3 hours. After we returned we complained about the brevity, it was after our trip was completed that we were told that if you start before noon theres a second exit that makes it longer. If youre kayaking do not go after noon. Also be aware that their paddles are garbage--theyre too short for the type of kayak. Our money was wasted, if there was ANY notice that it would be 40 dollars for 45 minutes and that for the longer trip we would need to start before noon, we would have delayed and gone another time. I hate to leave it at 1 star due to the nice bus driver, but ultimately want to provide the information that their website is lacking.

Date: a month ago

Review №17

Rating: 3

Experience 4 VFM 2 Customer service 1 The concept of drifting aimlessley down a slow moving river is an idea that can cater for the whole family. Gentle rapids, scenic backdrop, frequent turtles poking their heads up, makes for a relaxing afternoon, even becoming beached on the slightly submerged rocks, whilst inconvenient, still amusing. Ill precede this by stating that Mark, the gentleman who drives the bus back from the river was lovely. Well spoken, well mannered and personable. However, the two girls running the counter were deadset useless. Zero interaction beyond the obligatory statements. Uninterested, disengaged and gave zero explanation, on where to go, what side of the rapids to take, and where to get out or how long it should take. If youre casually cruising down to the first exit point, it shoukd take you around 90 minutes (of course river flow pending. Other than being told when the last bus was, the girl simply took licence and car keys, signed waiver, and ushered to the water. Luckily my partner and daughter had been before back in 2017 so they knew what was going on. The tubes were barely sub-standard, seemingly grabbed from the local wreckers. My family and i got tubes with bottoms to protect ourselves from the rocks. Theyre simply truck tubes, with a piece of plastic (in many cases broken with sharp edges) strapped to the tube with packing straps. My tube in particular needed constant tightening of the valve to stop it leaking. Nothing like bubbles in water making it seemingly suspicious implying theyre coming from the user. There is nowhere to secure your items. No lockers or anything of the like. There is nowhere beyond a portable toilet to change, which is unclean, and smells like an abomination, fumigating in the Texas heat, including the blood in the female toilets. No information given about what you can take with you down stream in regards to drinks etc. New Braunfels city catchment doesnt allow disposable cans, bottles etc but you can take your own reusable cup/mugs/buckets. You can even take your Stanley. The wildlife does add to the serenity. Saw an abundance of turtles, social dragonflys that come land on your tanning knees, even saw a deer. The disappointment continued once we were dropped back at the starting point where the same disinterested girls returned our belongings. The experience for the three of us cost $25 USD each and the tubes advertised on the website are not what was given to us. We were given the tubes for coolers, at the same price. If the other ones come without bottoms we were none the wiser.

Date: a month ago

Review №18

Rating: 5

Rockin R is amazing! We love all the changes they have made the past few years! Just a great place to float the river or bring the family to hang out for the day!! We will keep coming back for sure!

Date: a month ago

Review №19

Rating: 5

Rockin R is by far the best river floating business in Gruene! My family has been going here for years and we always have a positive experience. The staff is very friendly and helpful, and we ve never had a bad experience. I will be taking family and friends here forever!

Date: a month ago

Review №20

Rating: 1

Called and asked if we could do walk ins on Aug 13 and was told yes. Drove 90 minutes with the family to find out they are closed

Date: a month ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 5

Easily best spot to enjoy the river at. They run a solid operation.

Date: a month ago

Review №23

Rating: 5

Date: a month ago

Review №24

Rating: 5

Best way to spend an afternoon, friendly staff, this portion of the river is a great float! Have brought many people to enjoy with us. After going so many times last year purchased a season pass best decision for a local!

Date: a month ago

Review №25

Rating: 5

Great fun! River trips for children are awesome!

Date: a month ago

Review №26

Rating: 5

Always good spot to drop in at and good river flow this past weekend

Date: a month ago

Review №27

Rating: 5

Date: a month ago

Review №28

Rating: 5

Almost drowned in an edy here like 18 years ago but it was a hoot as I remember

Date: 2 months ago

Review №29

Rating: 1

We waited in line for over an hour and a half. We brought our own tubes and they still made us leave an Id and car key. Definitely using a different tubing company next time

Date: 2 months ago

Review №30

Rating: 5

The river ride was great, but the line getting in was long and hot. They should consider putting up some kind of shade for the people that are waiting in line.

Date: 2 months ago

Review №31

Rating: 4

Date: 2 months ago

Review №32

Rating: 1

The line to get in was so long!!

Date: 2 months ago

Review №33

Rating: 5

Great

Date: 2 months ago

Review №34

Rating: 5

I had a couple of issues and management called, and they are right on it. Looking forward to more trips with Rockin R!

Date: 2 months ago

Review №35

Rating: 5

We didnt actually have a chance to get to go here, but our RV broke down in the entrance and the staff came out to help I want to express my gratitude for great people!!!

Date: 2 months ago

Review №36

Rating: 1

My family and friends have been going to Rockin R for years, and we absolutely love the service and advice they give us. Although yesterday s event with a shuttle driver was definitely the worst experience we have ever had,. I don t think one incident should steer someone away from coming back to a place, but after confronting the actions taken by the shuttle driver, the management said their hours have changed, which is understandable, but it does not justify how we will be treated. Rockin R strives to be the best, so I think y all should evaluate the customer service aspect. We pay y all good money, and I think we should get what we pay for and should have the best experience as anyone else. Best regards.

Date: 2 months ago

Review №37

Rating: 3

It was beautiful but a lot shorter than other places

Date: 2 months ago

Review №38

Rating: 1

There was no way for me to change my reservation on the confirmation email they sent me, so if you are going to schedule a reservation be sure to coordinate with everyone in your group. I sent them an email but got no response, so if they see this they need to add a way to change your reservation!!!

Date: 2 months ago

Review №39

Rating: 4

Love the scenery and the environment! The currents there were great but the rocks might interrupt it sometimes..

Date: 2 months ago

Review №40

Rating: 5

Awesome and helpful staff. Always come here at least once a year. Edit 13-Jul-24: these folks care about the safety of their customers. I won t go into too much detail, but a mishap with the weather and an uncooperative inner tube recently derailed a planned trip. I love the folks at Rockin R, and they ve always accommodated the needs of my group. I want to give special thanks to Jessica, a wonderful lady (I would be proud to call a friend) who went above and beyond to make right the mishaps of our recent trip. If you read this, Jessica, just know that I ll never forget your kindness. It has not gone unnoticed, and I can only hope to have the chance to repay you for your help.

Date: 2 months ago

Review №41

Rating: 3

Date: 2 months ago

Review №42

Rating: 5

This place is fantastic, but the water is freezing. You can bring a cooler and have open containers, but please take your trash with you.

Date: 2 months ago

Review №43

Rating: 5

Awesome Awesome Awesome went during the week at about 10:30am not crowded at all. Staff friendly and helpful...

Date: 2 months ago

Review №44

Rating: 5

Had a great time. I recommend going during the week to avoid the lines if you can.

Date: 2 months ago

Review №45

Rating: 5

Date: 2 months ago

Review №46

Rating: 1

Totally dumb and boring. No water flow - maybe .25mph at best. Keep getting stuck against trees on the river edge. Rapids were dumb and basically just a place to get slowly dragged across and beat up by rocks. One of the lamest things I ve ever done. Complete waste of money.

Date: 2 months ago

Review №47

Rating: 1

You have to pay to park, then fill out a waiver, the tubes are OK at best, they clearly were more focused on the advertising on the tubes than the actual quality though. Just know this place costs 35 dollars for the same exact service you will find at other places that charge 20 dollars. The parking is a joke too, they had all entrances and exits closed when it wasnt busy, and the entrances were closed off with straps that were black and nearly impossible to see from the distance. Unless youre looking for a little fancier spot to enter the river at, Rockin Rs blows and should be caller Robbin Rs. Go support the mom and pop spots that charge 20 and will git your the same experience!!

Date: 2 months ago

Review №48

Rating: 5

Date: 2 months ago

Review №49

Rating: 4

Date: 2 months ago

Review №50

Rating: 5

My band had the great fortune of playing on the 4th of July at Rockin R Tubes and Gruene Light Bar. It was an amazing place. Great staff and our band was taken care. Covered area for watching the band, enjoying your drinks and food. I also enjoyed our time tubing down the river. Definitely will be back.

Date: 2 months ago

Review №51

Rating: 5

Had a blast. We went early in the day, so it was not packed. It happened to be a little cloudy so that helped with the heat.

Date: 2 months ago

Review №52

Rating: 4

We went early on a Saturday there was no line and the float was perfectly timed. People were helpful and nice. Bring your ID and keys or credit card to leave as insurance. Only complaint is the wait time to get our credit card and ID when we got back.

Date: 2 months ago

Review №53

Rating: 3

The website says you can take a 6hr long float to cypress bend park but when I asked 3 different staff members they said that was only for rafts, not toobs. We were really looking forward to a half day toob float but ended up doing the shorter one in 2hrs and then parked in river for an hour at end to make more of the day. Other than that issue, rockin r and river was good albeit expensive.

Date: 3 months ago

Review №54

Rating: 5

Family had a great float, we went on Thursdays morning and we basically had the whole river to ourselves. The little rapids were fun, but you need to watch your bottom- it will get a rock massage! The Rocking R team members were nice and friendly, I will make sure we come back to the same section of the river again.

Date: 3 months ago

Review №55

Rating: 5

Date: 3 months ago

Review №56

Rating: 5

Great experience! Friendly people, beautiful scenery!

Date: 3 months ago

Review №57

Rating: 1

We enjoyed this river immensely last summer with our dog. We would buy the day pass and chill in the water with him. We were looking forward to another fun summer there, but that didnt happen. Last weekend, we bought our day pass, only to be told to stay in this restricted area which was deep and NOT dog friendly and not comfortable for us, we had to stand the entire time it was too deep for chairs. A few other couples expressed disappointment as well. So we went again this weekend, prepared only to be told NO MORE DAY PASSES. Instead, we had to buy a drink from the bar and again stay in the restricted area which was different. This time its by the first rapids , NOT dog or family friendly at all! As we sat there disappointed once again, we saw three large families sneak in . The security guards were too busy telling those sitting in chairs to go back to the restricted area, that they didnt notice! So we sat there disgusted , as we followed the rules and bought a drink. Only to see people sneaking in. Another large group was very disappointed when the guards came up to them . The young group of guys were very respectful, the guard explained its under new ownership and management. So many of us left disappointed, and will not be returning. I dont understand why they would change something that wasnt broken. So many families with littles and pups like us enjoyed the say passes . Very disappointed.

Date: 3 months ago

Review №58

Rating: 4

Date: 3 months ago

Review №59

Rating: 1

We visited this location last year and had the best time. We decided to come back to this location because of our experience however this year it was not the same. We arrived at 1030 and it was as if they were barely opening. My nephew needed a phone pouch and we asked for a blue one and all they had was pink, we we asked if they had others the girl stated they did and when we told her we wanted the blue one she said it would take her too long to go get from the back it will take me 20 mins we told her we would wait and she stated well basically I don t want to go so this is the only color we have. We were all shocked to hear someone tell us they didn t want to do something when literally getting bad to do that very thing. The air pump to blow up our floats wasn t connect and the girl attending that section basically wanted us to find the plug to connect it. Again they were not prepared. They open at 9. Then we go on our float- exit to get on the bus had to wait over 20 mins to get on. We get back to the main area and we are told that we needed to pay an additional fee to float again! That s the most insane thing I ve ever heard pay to float the same place again? Needless to say I will never be back to this location again. It s going downhill. Stay away!

Date: 3 months ago

Review №60

Rating: 5

Awesome, smooth river float.

Date: 3 months ago

Review №61

Rating: 5

Date: 3 months ago

Review №62

Rating: 1

This was such a disheartening experience. I hate to leave negative reviews, but rather than feeling relaxed upon this visit tubing with a friend I hadn t seen in months, her and I were both thrown aback by the very disrespectful and unkind attitudes of the young girls working here (and, sadly, it wasn t just one). There was not a smile shared by either of the little girls who we purchased tickets through, and then the other girls who put on our wristbands continued to talk amongst themselves and did not care to tell us where to put in our tubes or to have a good day. When we had to ask the man who gave us our tubes where to go, he agreed that the young girls that work this place are not helpful. Thankfully, he at least told us to have a good day: that restored some hope. As a 25 year old, I truly see why people my parents age and older are so disappointed in this generation. I hope and pray that Chad, who gave us free passes for the day out of a random act of kindness, can train these girls to be kind and that true leadership and responsibility when running a business stems from a sweet heart.

Date: 3 months ago

Review №63

Rating: 5

Had so much fun. A lil pricey if you have your tubes but still great.

Date: 3 months ago

Review №64

Rating: 5

Date: 3 months ago

Review №65

Rating: 5

Spent a good time here. Relaxing floating the river for hours #river #floating #relaxing

Date: 3 months ago

Review №66

Rating: 3

Their floats have bottoms, so you HAVE to ride inside, cant ride through them. They misplaced my keys.

Date: 3 months ago

Review №67

Rating: 5

Date: 3 months ago

Review №68

Rating: 1

Exceptionally rude, poor customer service. There are many other places to tube the river.

Date: 3 months ago

Review №69

Rating: 5

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 5

Date: 4 months ago

Review №72

Rating: 5

Just a question I have a group coming this weekend how is the river flow ?

Date: 4 months ago

Review №73

Rating: 5

We love it here!

Date: 4 months ago

Review №74

Rating: 4

Great place for lazy river activities. The river is generally shallow but can get deeper at some sections. One can rent the tubes here or bring their own. Shuttle ride is $20+tax per person.

Date: 5 months ago

Review №75

Rating: 4

Gruene texas is a must visit place its amazing

Date: 5 months ago

Review №76

Rating: 4

Date: 6 months ago

Review №77

Rating: 5

Great group. Very chill and laid back, yet organized and efficient. Kayaked slowly all day; 5hrs to the end (could have done it in half the time if paddling).

Date: 6 months ago

Review №78

Rating: 5

Paddletx.fun for SUP rentals from here to Cypress bend. Great owner, guide, trip!

Date: 10 months ago

Review №79

Rating: 5

Date: 10 months ago

Review №80

Rating: 5

We enjoyed our first day at wurst fest thanks to Travis for the hospitality he was friendly and welcoming and we be ready to enjoy it again today our second day was ok except for the weather Mel was great nice and friendly

Date: 10 months ago

Review №81

Rating: 5

The best in the business

Date: 10 months ago

Review №82

Rating: 5

Awesome place to visit very relaxing great food at the food truck

Date: 10 months ago

Review №83

Rating: 5

Date: 11 months ago

Review №84

Rating: 1

I rented a 20 passenger van to take guests from our hotel to my sons wedding. After I made the payment no one notified me with a confirmation. Days before the wedding I emailed and still no one returned an email. I called the Fri before the wedding, which was on a Sunday, and was told yes everything was set. Sunday came and no one showed up! I called numerous times and received no answer! The guests had to scramble to find rides and we had to delay the wedding so that they could get there. The next day no one returned a call. I had to call and ask for the refund. The woman who answered the phone, Wendy apologized profusely. Since then Ive received my refund but no acknowledgement that a huge mistake was made (its been a week and half now). I would not recommend this company for any transportation!!

Date: 11 months ago

Review №85

Rating: 5

Date: 11 months ago

Review №86

Rating: 5

We went on the Crystal Nights Kayak Tour and had a blast! Stacy and Aubrey were excellent guides, they are super friendly and encouraging. The guest I brought along had never kayaked before so I was very grateful that they made her feel comfortable and confident. We saw lots of fish, a bunch of nutria, and even a beaver! If you are looking for something chill to do or a unique date night I highly recommend this experience.

Date: 11 months ago

Review №87

Rating: 5

Took our new dog first time there it was really nice.

Date: a year ago

Review №88

Rating: 5

Quality tubes, river flow a bit slow so had to paddle quite a bit to keep moving. Rapids great fun. Took just over 2 hours.

Date: a year ago

Review №89

Rating: 5

The staff is awesome! We always go to Rockin R for our floats

Date: a year ago

Review №90

Rating: 5

Wendy and the Whole team Are So nice and Informative! Labor Day

Date: a year ago

Review №91

Rating: 5

they stayed open to get us in the water. We drove in from SA. . So them staying a few mins over was great customer service.

Date: a year ago

Review №92

Rating: 4

Great place to float the river. Clean! And you have a destination to stop and get a ride back.

Date: a year ago

Review №93

Rating: 5

Guides where great! They made to trip relaxed, yet exciting and fun. Where very informative about the area, wildlife and nature in general. They predicated rain and what happened on the drive home? Rain. Was also our first time in a kayak. They made you feel comfortable and explained how to turn, stop, and basic controls very well. Even gave us time to practice before we left. Short trip but worth it.

Date: a year ago

Review №94

Rating: 5

This is old New Braunfels. The timeless float of a beautiful Tx river

Date: a year ago

Review №95

Rating: 5

Rocking R couldnt make it easier. We booked and signed waivers online, arrived checked in and were put in. We chose a raft, kayak style inflatable. We arrived at the first pick up earlier than expected. We told the pick up staff waiting that we wanted to go further. They were really encouraging about us going on and being on our own time table. Upon arrival he was waiting on us. All staff was very friendly.

Date: a year ago

Review №96

Rating: 5

The best of San Antonio

Date: a year ago

Review №97

Rating: 5

Awesome time! Kayaks were clear and lit up different colors at night. The guides Stacy and Katrina were really entertaining. They made sure to point out all of the cute river critters along the way.

Date: a year ago

Review №98

Rating: 5

So much fun!

Date: a year ago

Review №99

Rating: 5

Date: a year ago

Review №100

Rating: 5

Me and a group of friends had a great time Rockin R today! Dominic, the manager, took great care of us and served our tacos riverside. Will definitely return

Date: a year ago

Review №101

Rating: 5

Nice people, easy process of getting the reservation and the float. We did the 10am float. It was awesome, not that many people on the river and when we exited the driver was right there. Will definitely be back

Date: a year ago

Review №102

Rating: 5

Laid back and so much fun. The price was excellent for the hours you spend floating on a lazy river. Best outdoor fun especially during this blazing hot weather! Staff was okay but the everyone in the water was friendly, considerate and just having a great mellow time!

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 5

Always a good time with Rockin R. Good quality tubes and friendly staff.

Date: a year ago

Review №105

Rating: 5

Very friend and easy process. Show up early to avoid crowds

Date: a year ago

Review №106

Rating: 1

Made the mistake of reserving my float. Watched a bajillion people walk up to the ticket purchase and get in the water. Five employees working the walk up line with no wait. Waited AN HOUR???? In the reservations line because we pre-paid, only one person working reservations. Fudged up man

Date: a year ago

Review №107

Rating: 5

Service was fabulous!! The best run float company weve used! There is even an option to stay and play at the end of the float, Rockin R owns the park and has outfitted the area with showers and restrooms and picnic tables! Such an amazing family day!!

Date: a year ago

Review №108

Rating: 5

We had a wonderful time on the river.

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 3

It look a long time to get to the front of the line to sign the waivers and pay, mostly because the people in front of us were taking a long time. It should be one, long wrap around line and people go to the next avaliable person, so nobody gets stuck. There should also be a shorter, faster line for people who pay and sign waivers online.

Date: a year ago

Review №111

Rating: 5

Good spot for floating the Guadalupe. Easy rental process and good tubes. The staff was super friendly and made it easy to go around multiple times with shuttle. Definitely would come back and recommend people float with them.

Date: a year ago

Review №112

Rating: 4

Great time, excellent mental break

Date: a year ago

Review №113

Rating: 5

Great family activity and amazing sightseeing!!!

Date: a year ago

Review №114

Rating: 5

Always great love this stop

Date: a year ago

Review №115

Rating: 5

Great experience had so much fun. A bit pricey but free parking and easy to do.

Date: a year ago

Review №116

Rating: 5

Very fun family oriented environments, $20 for a two through three hour float down the river. Five dollar re-run to go down again and there are a couple of areas where it splits left and right, and for the five dollars to go back around you can choose the office it from what you chose the first round. Highly recommend.

Date: a year ago

Review №117

Rating: 5

Awesome experience very relaxing. Definitely recommend to taking the family!

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 5

Gift Shop Delights and Essential Tips for a Smooth Day As you gear up for your aquatic adventure, dont miss the opportunity to explore the gift shop at Rockin R River Rides. Its a treasure trove of river essentials, perfect for those uh-oh moments when you realize youve forgotten something crucial. From sunscreen to shades and everything in between, the gift shop has you covered, ensuring youre fully equipped for your day on the water. Speaking of essentials, remember to pack a hearty dose of sunscreen to shield yourself from the Texas suns embrace. And for those items that simply cant take the plunge, a trusty dry bag is your secret weapon against the rivers watery mischief. With these tools in tow, youll be ready to conquer the currents with confidence. Streamlined Ticketing and Navigational Know-How For a seamless start to your river escapade, consider purchasing your tickets online before arriving at Rockin R River Rides. This savvy move not only saves you time but also ensures youre swiftly on your way to the aquatic action without the fuss of waiting in line. Just remember, there are two distinct queues at the entrance, so double-check youre in the right one to make your entrance as smooth as a river glide. If you prefer paying your entry fee upon arrival, brace yourself for potentially longer lines. But fear not, once youve secured your float, head over to the nearby wristband pick-up area. Here, youll find a sign laden with invaluable information about potential obstacles, rapids, and the best route to take when the river forks. Its like having a trusty guide steering you through the twists and turns of the Guadalupes watery realm. The Bathroom Conundrum: A Cautionary Tale Now, lets delve into an aspect that may not be as glamorous but is undeniably important the restroom situation. This year, however, has brought a note of disappointment in this department. The restrooms outside the gift shop area have seen better days, with unsightly clothing items scattered about and a shocking absence of toilet paper. Its a scene thats hard to ignore and even harder to accept, leaving visitors aghast and rightfully perturbed. To add to the discomfort, the sinks lacked running water and the luxury of soap, leaving handwashing an impossible feat. While its evident that the building is undergoing renovation, the lack of basic amenities can be a letdown. Perhaps its a lesson learned if you cant provide the necessities, a temporary closure might be the wiser choice. A Glimpse of Relief and a River Revival But take heart, for as you embark on your river journey, a silver lining awaits. At the put-in, you might spot some of the typically superior portable bathrooms stationed by the rivers edge. While we cant personally attest to their cleanliness, they present a ray of hope for a more comfortable pit stop. In Conclusion: Embrace the Guadalupes Call Dear river enthusiasts and seekers of aquatic bliss, Rockin R River Rides beckons with a promise of exhilarating moments and a touch of cautionary wisdom. Whether youre grabbing forgotten essentials at the gift shop, navigating the ticketing labyrinth, or pondering the restroom realities, your journey along the Guadalupe River is uniquely yours. As you venture forth, remember that the Guadalupes beauty and the thrill of the ride far outweigh the minor setbacks. Its a call to embrace the rivers serenade, to surrender to the currents, and to create memories that will sparkle as brightly as the Texas sun. So, gather your gear, gather your friends, and embark on an adventure that will leave you smiling, splashing, and savoring every moment along the banks of the Guadalupe. Your Rockin R River Rides experience awaits jump in and let the currents carry you to a world of wonder! #lifeafteradulting

Date: a year ago

Review №120

Rating: 3

Date: a year ago

Review №121

Rating: 3

Date: a year ago

Review №122

Rating: 5

Great location.

Date: a year ago

Review №123

Rating: 3

Slow river even when not under heat advisory

Date: a year ago

Review №124

Rating: 4

Check-in was a little slow, but it was a really fun experience!

Date: a year ago

Review №125

Rating: 4

You can reserve tubes and rafts and pay online before you go. Checking in with reservations was a little slow and disorganized. Pick up shuttle was great. Go early when it is less crowded if possible. The river level is pretty low right now (August 2023), so we had to carry our raft in a few shallow areas.

Date: a year ago

Review №126

Rating: 4

Great way to relax and unwind on a hot summer day

Date: a year ago

Review №127

Rating: 4

All in all a good experience, other than the guys emptying the smelly grease at the launch, and then the over exuberant bus driver on the trip back.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 4

Relaxing and fun. The Rockin R employees were helpful and explained a lot of questions

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

Always fun floating the river!

Date: a year ago

Review №132

Rating: 4

Really fun, a bit slow but impressive nonetheless. Staff were very friendly and helpful

Date: a year ago

Review №133

Rating: 5

Smooth, & friendly service! We had a great experience with Rockin R in Gruene.

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 4

Staff was friendly and there was easy access to get in the river, even for my mid-60 s Mom. Only suggestion would be to add a couple of additional air pumps to inflate personal tubes, we stood in line for an hour waiting to inflate our own tubes before we could starting floating.

Date: a year ago

Review №138

Rating: 5

Had a lot of fun here! Lots of trees provided nice shade during the late afternoon. Even on a 100° day the outside temperature felt perfect and the water temperature was so nice. Shuttle service was super quick and convenient. We ll be back!

Date: a year ago

Review №139

Rating: 5

Great atmosphere and awesome people!

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 1

We ve used this place lots of times in the past but this year was a total cluster - from their unclear web reservation information, to having to be on your own for parking at the Comal location, to their refusal to refund parking at the Guadalupe location if you accidentally stopped there,, to walking back to the shop after floating because the shuttle took forever! What a disaster! With all the competition now, I wouldn t go back. P.S. Their claim in the response below to get back with you is a lie. I emailed the address and never heard back!!!

Date: a year ago

Review №142

Rating: 5

Great staff. Watch your car. Ours got broken into in the overflow lot.

Date: a year ago

Review №143

Rating: 5

Always a good time

Date: a year ago

Review №144

Rating: 5

First time floating the Guadalupe River here in New Braunfels and it was so much fun! Our shuttle driver from Rockin R was amazing as they offer service to and from our hotel. Tubes were great and river was peaceful. Rapids were fun for all ages too!

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

The family loved the spot . Specially the kids jumping off the rope swings .

Date: a year ago

Review №147

Rating: 4

Date: a year ago

Review №148

Rating: 5

Date: a year ago

Review №149

Rating: 4

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 5

This place is an easy place to find, has an easy, slow, float path, and staff is great. (hi Mckenzie:) It has great views . It took us about 2 hours, but we were paddling our way through quite a bit, so I could see it take 3 hours, otherwise. Once we exited, they drove us back to our car and didnt make us wait for others to arrive, which I appreciated. Lastly, if you happen to need some wet shoes, cell phone carriers, or other knick knacks, they have them. Enjoy!!

Date: a year ago

Review №152

Rating: 5

We had a fabulous time! Water was great. We got our military discount. All our family survived the river!!! For sure we recommend a great day at Rockin R River Rides.

Date: a year ago

Review №153

Rating: 5

Very knowledgeable and friendly staff. Answered all our questions and was patient with us! They also provided us with bags for our trash free of charge. We entered the water there and they picked us up after the 5 hour float! We will definitely be coming back here!

Date: a year ago

Review №154

Rating: 5

It was a nice part of the river! But the second rapids where they say go right? Is incorrect if you go right you will get stuck and ram into rocks,I tried telling the little Hispanic lady when we got back that 6 of us got stuck and had down the rapids but she looked me right in my eyes and called me a liar so I will never return here until water is back up

Date: a year ago

Review №155

Rating: 5

I had a great time on the river, Ill be back

Date: a year ago

Review №156

Rating: 5

Very organized, easy reservation process. Highly recommend the tubes with no bottoms because the ones with a bottom have scratchy zip ties to hold the hard plastic bottom to the inner tube and a filling tube that pokes you. The float itself was great, peaceful and pretty with a few mild, but fun rapids, not too long, not too short. And the shuttle was ready at pick up and was a quick ride back. Would definitely go through them again!

Date: a year ago

Review №157

Rating: 5

great booking, sign in, equipment, personal. Float was excellent, pick up quick efficient.

Date: a year ago

Review №158

Rating: 5

Make your plans early or wait in line . Really nice employees always helping. Our families go too for a good time.

Date: a year ago

Review №159

Rating: 5

Another great trip down the Guadalupe, a perfect way to beat this summer heat. Rocking R Greune location has done some great upgrades over the last 2 years. Really enjoy the bar after a long day float. Staff was awesome! As usual everyone was super friendly and helpful in picking the right trip. Have to hand it to the tube guys as those guys were hitting it hard when we left and when we got back in this summer heat. One thing to note that is kind of messed up is I told the kid handing out tubes that I left him a good tip when I paid. He said thank you but mention that the girls at the front who just sit and take money do not share the tip money with the tube guys. The other teenage boys confirmed that tip money is only for the girls sitting in the AC taking money. Hopefully management looks into this or people could be more informed that the tip money is not going to the guys out in the sun sweating all day. Overall a great trip.

Date: a year ago

Review №160

Rating: 5

Weve been using this company for years. They always give great service, are very informative, and handle the crowds nicely.

Date: a year ago

Review №161

Rating: 5

Great place to get a tube and float!

Date: a year ago

Review №162

Rating: 4

Date: a year ago

Review №163

Rating: 5

Celebrated our 43rd Wedding Anniversary down the Guadalupe River. Fun!!

Date: a year ago

Review №164

Rating: 5

I did Guatalupe River a week ago it was absolutely horrible and a nightmare the water was way too low. My kids came for visit from NJ this week and I took them to the Rockin R River floating located on Gruene Road - what an awesome difference! The staff was friendly sky and courteous; they explained which part of river had rapids and we were well prepared unlike Guatalupe Rover up in Canyon Lake. We had a blast today! They had a great day today !

Date: a year ago

Review №165

Rating: 5

Perfect float trip we had a blast.

Date: a year ago

Review №166

Rating: 5

Incredibly nice staff that were very helpful when I had to reschedule and a fun relaxing experience!

Date: a year ago

Review №167

Rating: 5

I dont know if a simple review is enough. But it is what, at the least, I provide as thanks. The character of the manager here was amazing. Unfortunately I wasnt in a place to even think to ask. The staff we met was wonderful. I really appreciated how excited and loving they were of my dog. . I had a rough health complication on the river today. Got separated from my raft. Got hurt in an unexpected drop on depth. Fun in nature is risky, but I had the good fortune of this company making sure I was safe in bad odds. I was really over stimulated and over scared/stressed. I was in some of the worst pain Ive experienced. I was bleeding profusely. It was a mess and a struggle to stay coherent. Everybody was so kind and gracious... they came and picked us up. Didnt force me into a hospital trip I couldnt afford. I was worried Id be judged on my looks and not given assistance. Didnt even come into play. Some incredible family let me walk on their property and got me help. Thank you, to yall. I was a complete mess and bless them all for being so kind and gracious. It was so embarrassing for me. Everyone involved took it with grace and compassion. Gave me a safe environment to calm down. It was a very new and frightening event. Im used to having my husband or a kit on hand in case of emergencies. We were met without judgement, only a desire for help from everybody. My friend and dog were reunited with me. Everybody was sage. They got us quickly back to my car and thankfully my hotel was right across the road. So I was able to safely get taken care of and rest/recover the rest of the evening. Yes, this is how you SHOULD treat people. But that doesnt remove any validity from their considerate and selfless actions. This isnt what people NORMALLY do for others. Seriously, everyone involved deserves so much praise on their character alone. This is also one of the only companies I float with because Ive always felt safe and not like a cash bag. 10/10 Thank you all from the bottom of my heart.

Date: a year ago

Review №168

Rating: 5

The parking lot is large. There is a lot of staff on hand to help here. There is a store and a DJ. You can also eat or drink here as well. Convenient location. The float is roughly 3 hours. You can rent tubes, bring your own and a cooler if you like. They will pick you and your tubes up at the pick up point. They bring you back in old school buses. I highly recommend them.

Date: a year ago

Review №169

Rating: 5

Great establishment! Been going since I was a little girl and I m in my thirties now. Great way to spend with your friends and family!

Date: a year ago

Review №170

Rating: 5

Everything ran smoothly. Staff was all friendly, helpful and courteous. The person at the bar called for the food truck provider to staff the truck so we could grab a quick bite before our float. She went above and beyond.

Date: a year ago

Review №171

Rating: 4

I know inflation is a thing but damn it got expensive. Friendly staff and great parking options at a cost but I definitely recommend bringing your own tube

Date: a year ago

Review №172

Rating: 2

Know before you go, the Double and Gruene locations no longer shuttle you to Riverbank, so if you want to do the long float, you have to go to Huaco or Riverbank and park. This was not explained to us until they shuttled us to Gruene from Double and everyone on the shuttle said they wanted the longer float. Staff was not helpful and told us we would have to be shuttled back to our cars and then drive there. We were able to make the 2 hour float lasts 6 hours because the water is barely moving right now, but I found the shorter float to not be as scenic as the longer one. They really need to train their staff better on explaining things and answering questions without an attitude.

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 5

Great Staff, Good Weather & Suprisingly not as busy as one would think on the weekend of the 4th.

Date: a year ago

Review №175

Rating: 5

Good place to park and float 100$ for two people with floats. They keep your keys and id,,, went on 6/30 water is movin fast but still hit a couple rocks in water. Get a tube with a bottom!

Date: a year ago

Review №176

Rating: 3

Its $30 to tube here. When I questioned the price thinking it was cheaper the manager became accusatory of me of to prove where we saw it cheaper with an overly serious demeanor which wasnt necessary. She could have been more polite or offered me a year pass for $100. When I looked it up afterward I saw the average is $15-22 with everything included. I had never been tubing but I was right! Rockin R River rides does not post their prices anywhere even at the site, so they can charge what they want at any time. I do not like to be confrontational and I was not. It looks professional on the surface but when it comes to paying it feels more like a hustle. Do your research. There are plenty other outfitters to chose from that are just as good and more affordable where you can enjoy your time without a unwelcoming manager who rudely dismisses the customers and super sweet staff.

Date: a year ago

Review №177

Rating: 5

Nice place

Date: a year ago

Review №178

Rating: 5

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 5

The crew was awesome! Especially the bus drivers! There is a taco truck, a bar, clean restrooms, and a place to buy accessories. (Sunglasses, hats, waterproof phone bags, etc.) There is also a covered pavilion to rest and eat. The river was a tad bit low but the float was amazing. You can pay $5 per person to re-float the river of you want. Plenty of shady spots to rest. My favorite spot was after the last rapid right before the exit. Shaded, calm water, and depths varied from knee to shoulder, so safe to play with small children. Open from 9am to 4pm. Make sure you are at the exit by 4.

Date: a year ago

Review №181

Rating: 4

Friendly staff. River low again, but thats not under Rs control.

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 2

Was not impressed. $30 per person for a short tubing trip. Woman who serviced us was also very short tempered. Did not appreciate her attitude. I will use a different company next time.

Date: a year ago

Review №184

Rating: 5

Great people and service , for the amount of people ( especially drunk idiots) that they have to deal with they were all great and helpful....will forever use them for floating the river

Date: a year ago

Review №185

Rating: 5

Great experience and high quality boards!

Date: a year ago

Review №186

Rating: 5

First time visiting rockin R river rides. This is something I would never do, Im gonna tell you, riding the tube was amazing, to watching the deer and turtles pop up every so often. The scenery is so peaceful and relaxing, the water is cold at first but warms up after a while. Its fun in the sun for the whole family.

Date: a year ago

Review №187

Rating: 5

This place is a great time and worth the drive down! I wish it was longer! That s my only complaint. It s about 2-2.5 hour float. The staff is very kind from parking to tickets. It s definitely worth bringing your own floats if you plan to make this trip multiple times a season. I hear there s longer floats still on the Guadalupe but idk where that may be.

Date: a year ago

Review №188

Rating: 1

One of your drivers hit my car this morning and took off I will be calling the police to press charges against rocking R

Date: a year ago

Review №189

Rating: 4

Thought it was pricey, 30$ a person but enjoyed ourselves. Nice atmosphere on the river

Date: a year ago

Review №190

Rating: 5

The girlfriend and I went last week. Wow it really brought back childhood memories floating the Guadalupe and Comal. A must do if your anywhere close to New Braunfels!

Date: a year ago

Review №191

Rating: 5

Great service all the way around. We had so much fun!! We definitely come back.

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 1

Terrible service, workers are very rude and inconsiderate, will never bring my family

Date: a year ago

Review №194

Rating: 5

Date: a year ago

Review №195

Rating: 4

Date: a year ago

Review №196

Rating: 5

best time ever! very relaxing and definitely looking forward to doing it again!

Date: a year ago

Review №197

Rating: 1

The process is way too complicated for this place. Parking is a nightmare. You have to get shuttled back and forth, still end up carrying a poor quality tube. (Its a black tube, so you basically bake in the sun) Bring your own tube! The river was way too packed and people were crammed together like sardines. There are much better places to float. A person in our group almost drowned at the exit due to a mass of people and tubes. A bunch of tubes were tied together, it was a nightmare. The staff were nice and its convenient having a shuttle, but everything else was a pretty rough experience.

Date: a year ago

Review №198

Rating: 2

The location and town is beautiful and our driver that picked us up was a very sweet man, thats what Ill give the 2 stars for. However the bathrooms were so disgusting. It looks very calm but there was no mention or helpful tips given for 3 spots where there is stronger currents and lots of large rocks, I dont know if the water was low but it was dangerous and we all were very beat up. About 1/3 of the way down river I realized I was sinking, my tube had a hole in it, and I ended up having to abandon ship, and jump into the raft my sister had fortunately rented. Upon returning I asked if I could get a refund, and the staff couldnt be ruder. It was explained to me that I should have called them when it happened, which was never explained to us...nor did I take my phone in the water with me. Then I was told that there is a sign that says no refunds but they had to take it down because it was windy The man just shrugged his shoulders and said it happens all the time. Jerk!!!!

Date: a year ago

Review №199

Rating: 5

We made a return trip to float the Camal. The river is running high and made for a great ride. Rockin Rs staff gave great service and made it a great experience.

Date: a year ago

Review №200

Rating: 5

We had a great time floating down the river

Date: a year ago