Pollo Regio

185 I-35, New Braunfels, TX 78130, United States

Pollo Regio

About the Company

rating: 4.7

Fast-food chain turning out charcoal-grilled chicken along with Mexican staples.

Categories

  • Mexican restaurant

Contact Information

Phone: +1 830-515-5041

Website: http://polloregio.com/

Address: 185 I-35, New Braunfels, TX 78130, United States

Working hours
  • Sunday: 10 AM–10 PM
  • Monday: 10 AM–10 PM
  • Tuesday: 10 AM–10 PM
  • Wednesday: 10 AM–10 PM
  • Thursday: 10 AM–10 PM
  • Friday: 10 AM–11 PM
  • Saturday: 10 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

The food was very delicious and the cashier was very friendly and helpful. If I return, the atmosphere is very good and the landlady Isabella is very helpful and attentive.

Date: 7 hours ago

Review №2

Rating: 5

Date: 21 hours ago

Review №3

Rating: 5

Date: 4 days ago

Review №4

Rating: 2

I got hooked on the flavor in Dallas. To me it seems like the seasonings have been compromised.

Date: 5 days ago

Review №5

Rating: 5

Really nice mexican. We had take out so didnt rate the atmosphere but very popular

Date: 5 days ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 5

Very good service from the manager and the cashier, I loved the food, I ordered an order of tacos and they were very delicious.

Date: a week ago

Review №8

Rating: 5

My wife and I had the 5 tacos plate and half chicken. The food was absolutely delicious!! Definitely going back soon!

Date: a week ago

Review №9

Rating: 5

Good service from the cashier Carlos, I recommend the shepherds cake, the establishment is clean and pleasant

Date: 2 weeks ago

Review №10

Rating: 5

I really like the restaurant the chicken I ate The supervisors and the cleanliness of the restaurant

Date: 2 weeks ago

Review №11

Rating: 5

Best food ever I got the number 12 with Asada it was so so good perfect amount of salt my husband had a barbacoa quesadilla we really really love it thankyou so much for making or vocation even better you guys should build one in Seminole tx

Date: 2 weeks ago

Review №12

Rating: 5

Super tasty chicken. Delicious and spicy sauces, hot crunchy chips. Very friendly staff, specially Carlos. I highly recommend this place. Parking: Clean and plenty parking lot.

Date: 2 weeks ago

Review №13

Rating: 5

Great food

Date: 2 weeks ago

Review №14

Rating: 5

Being from Arizona, it s been a little difficult finding Mexican food similar to back home. I gave this place a shot today, and it was excellent! The chicken was full of flavor, and especially liked the guacamole having a kick to it. Topping it off with the roasted onion, sealed the deal for me. Highly recommend!!

Date: 2 weeks ago

Review №15

Rating: 5

My husband and I went here today with our boys and our parents! It was delicious!!! Our kids are so picky and not only did they eat all their food, but we had to go back and order more food!!!! I can t wait to go back and try other things on the menu! We had the chicken, rice , and beans and it was so good! The staff was so sweet and helpful snd very attentive!

Date: 2 weeks ago

Review №16

Rating: 5

Went there yesterday myself to check things out. The service at the register was great. I loved the salsa bar! The chicken was AMAZING! Most of the time breast meat can be dry, but not this one. The whole entire chicken was juicy, tender, flavorful, and easily was falling off the bone. The rice and beans were pretty good as well. The cup of beans had lots of cilantro and pieces of chicharron in them too. The place was clean and the staff were very attentive. It was so good I even brought my wife, kids and my parents the next day. I have decided that this is my new Pollo Asado hang out spot in town.

Date: 2 weeks ago

Review №17

Rating: 3

Good food but as a worker I do not recommend them, since the treatment is as if you were in a prison. Workplace harassment, harassment of all managers. Many always leave work due to the same situation. (And they always asked us to invite people to give good opinions on this platform, almost forcing us)

Date: 3 weeks ago

Review №18

Rating: 5

Everything was delicious and the customer service was excellent! Definitely recommended

Date: 4 weeks ago

Review №19

Rating: 5

I loved the attention, everything was very accessible. The staff and the manager Gerardo were super friendly. Thank you for all the facilities you gave us during our stay at the restaurant.

Date: 4 weeks ago

Review №20

Rating: 4

Date: a month ago

Review №21

Rating: 4

Date: a month ago

Review №22

Rating: 5

Nice place! Nice service! Very nice people Food : 5/5

Date: a month ago

Review №23

Rating: 1

ANGEL GOOD ATTENTION AND A KIND BOY

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 5

Great Food had a little bit of everything Angel was the young man who attended us and helped with our ordering because it was our first time there. Awesome Job keep it up Food : 5/5

Date: a month ago

Review №26

Rating: 4

Date: a month ago

Review №27

Rating: 5

I really liked the salsa bar and the roast beef potato.

Date: a month ago

Review №28

Rating: 5

Great customer service from the front. Who was delivered quickly love the atmosphere in this place from the guys in the front. thank you guys for everything. Food

Date: a month ago

Review №29

Rating: 4

Date: a month ago

Review №30

Rating: 2

The service it s awful lack of customer service this last Sunday stopped for food to take home and order a whole chicken meal when we got home we only had half a chicken , when I returned back the young man an the lady at the counter, thought it was funny me having to drive back, they couldn t helped it by laughing at their mistake that is so unprofessional, may be they need a refresher on customer service.

Date: a month ago

Review №31

Rating: 5

burna attention and rich comfortable

Date: a month ago

Review №32

Rating: 5

very good quality and attention Good cashier

Date: a month ago

Review №33

Rating: 5

Thanks to the server, he was kind, attentive and handled all our requests with the utmost attention. I really liked the salad and sauce area, they are spectacular. The establishment was very well organized. The staff who served me had a positive experience.

Date: a month ago

Review №34

Rating: 5

The riegio bowl is to die for! Excellent service every time!

Date: a month ago

Review №35

Rating: 5

Delicious food, great service.

Date: a month ago

Review №36

Rating: 2

Had to edit my review I was impressed the first time but consistency in your business lacks. Your male cashier on Saturday did a poor job in managing my order. He seemed like his brain was in another stratosphere. I dont think he cares about your business the way he conducted himself. I asked him to check on my order multiple times to be met with refusal. If you have a camera you would see this individual spend 25 minutes cleaning one table while I begged for him to get my order from the back which was sitting in a brown bag the whole time. I had to retrieve my own cup because he forgot the cup. Repeated my order multiple times. ...........No more eating out. No more catering.

Date: a month ago

Review №37

Rating: 1

Chicken went up almost 90%. I order a half a chicken Ala Carte for almost 7 dollars a week ago. Today is almost 12 dollars. Missing items on my orders. Food is decent but your prices are all over the map like a food auction.

Date: a month ago

Review №38

Rating: 5

Everything is delicious, a little more expensive than other places but has better presentation and larger portions.

Date: a month ago

Review №39

Rating: 3

Date: a month ago

Review №40

Rating: 5

Very good services, delicious chicken, very nice and attentive, cashiers 10 out of 10 recommended

Date: a month ago

Review №41

Rating: 5

I ve been meaning to try Pollo Regio for a while now, I m so glad I finally came by! The restaurant is very clean & the service was great. I ordered the Regio bowl and was shocked at how MASSIVE it was, definitely worth the $10.99. Everything was delicious, especially the pico. The free chips and salsa were fresh and spicy and yummy! This is definitely going to be a go to spot for me.

Date: a month ago

Review №42

Rating: 5

Date: a month ago

Review №43

Rating: 5

ill make it simple this restaurant is one of my new favorites in the area the atmosphere was welcoming and the place was very clean, the food really good honestly some of the best chicken Ive eaten and tasty sides as well and as for service it was great an employee was very helpful with helping me decide what to get and he was very polite and hands on making sure i had a good experience but overall i would definitely recommend this restaurant

Date: a month ago

Review №44

Rating: 5

Food is great service fast and friendly. Restaurant is clean. Only disappointment is no fresh brewed tea and limited soft drink selection.

Date: 2 months ago

Review №45

Rating: 5

The best Mexican food, hands-down in the new Braunfels area the salsa is to die for the chips and salsa are an absolute bonus. I love the staff. I love the food. I eat here every other day for lunch. You will not be disappointed. Thank you.

Date: 2 months ago

Review №46

Rating: 5

The manager Jackelin treated me very well, the service was super fast and quality, I recommend it

Date: 2 months ago

Review №47

Rating: 4

Date: 2 months ago

Review №48

Rating: 5

Date: 2 months ago

Review №49

Rating: 3

Date: 2 months ago

Review №50

Rating: 5

Date: 2 months ago

Review №51

Rating: 5

The food is very delicious, the manager Jackelin treated me kindly, I will definitely return to this place

Date: 2 months ago

Review №52

Rating: 5

Date: 2 months ago

Review №53

Rating: 5

Great service in San Antonio near I-35 Exit Segin Ave. They provided us with extra salsa verde! The best! Thank you!!

Date: 2 months ago

Review №54

Rating: 5

Excellent food and attention

Date: 2 months ago

Review №55

Rating: 5

Date: 2 months ago

Review №56

Rating: 5

Some of the best chicken I ve had in years it was juicy seasoned to perfection, and the from the self serve bar salsas were spicy but so good. The service was amazing the cashier was respectful and kind.I also appreciated how you get complementary chips.

Date: 2 months ago

Review №57

Rating: 1

Dining area & tables were dirty. Food was terrible! Worst Ive had at a restaurant in a few years. Went with a party of 4, nobody finished their food, even the fountain drinks were watered down. Never again will I go back there. School cafeteria food is more tasteful and probably cleaner. $75 down the drain

Date: 2 months ago

Review №58

Rating: 4

The free chips and variety of salsa was a plus. My family enjoyed the quesadilla and tostada meal. A little too messy on the sour cream but the chill vibe dining experience was good.

Date: 2 months ago

Review №59

Rating: 5

Very good service

Date: 2 months ago

Review №60

Rating: 5

Date: 2 months ago

Review №61

Rating: 5

Date: 2 months ago

Review №62

Rating: 5

Store is really clean and the manager went above and beyond for our son! Food was hot and fresh! Will def be back

Date: 2 months ago

Review №63

Rating: 5

Pretty good need real tortillas

Date: 2 months ago

Review №64

Rating: 5

Date: 2 months ago

Review №65

Rating: 5

Very good service and excellent quality of food

Date: 2 months ago

Review №66

Rating: 5

Date: 2 months ago

Review №67

Rating: 5

Date: 2 months ago

Review №68

Rating: 5

If u want true Pollo/Chicken Mexican taste of north Mexico this is ur place..awesome. Its been 10mos and I have not been here..coming back with friends. Food

Date: 2 months ago

Review №69

Rating: 3

Date: 2 months ago

Review №70

Rating: 5

Date: 2 months ago

Review №71

Rating: 5

Ordered the street tacos and they were delicious, real authentic Mexican food at a good price. Parking: Great parking.

Date: 3 months ago

Review №72

Rating: 5

Date: 3 months ago

Review №73

Rating: 5

Always great food!!

Date: 3 months ago

Review №74

Rating: 5

Date: 3 months ago

Review №75

Rating: 5

Date: 3 months ago

Review №76

Rating: 5

Date: 3 months ago

Review №77

Rating: 5

Date: 3 months ago

Review №78

Rating: 5

Date: 3 months ago

Review №79

Rating: 1

The chicken was uncooked and too expensive. I paid $32 for the whole chicken where average price for grilled chicken is about $20. I prefer Pollo Rico across the street. No coming back to this one.

Date: 3 months ago

Review №80

Rating: 5

Chips and green sauce is really good!

Date: 3 months ago

Review №81

Rating: 4

Date: 3 months ago

Review №82

Rating: 5

First time ever coming here. The food is really good and fresh, definitely recommend it! Everyone was super nice, and made the experience even better.

Date: 3 months ago

Review №83

Rating: 1

I frequent this place often in Dallas. While in New Braunfels on business, I drove 20 minutes out of my way to come get some Pollo Regios. I order the 1/2 chicken Al carbon almost every time I come in. However, this location was out of chicken and when inquiring about how long, I was told an hour. It s in the name, you shouldn t run out.

Date: 3 months ago

Review №84

Rating: 5

We were a group of three and got a whole chicken meal! It was great meal but the rice was the only thing lacking in terms of sides. I enjoyed the whole meal but the whole steel chairs and table atmosphere is not homely. I come for the food but stay for that salsa bar!

Date: 3 months ago

Review №85

Rating: 3

Date: 3 months ago

Review №86

Rating: 5

Excellent service and very attentive staff 100% recommended

Date: 4 months ago

Review №87

Rating: 5

Without a doubt, excellent service and ready to offer the best of their menu. The incredible thing was that I loved your recommendation, you should try everything. Very good

Date: 4 months ago

Review №88

Rating: 5

Love their grilled chicken Regio salad

Date: 4 months ago

Review №89

Rating: 5

Date: 4 months ago

Review №90

Rating: 5

Date: 4 months ago

Review №91

Rating: 5

Me and my husband went there for dinner and we enjoyed very much the tacos. We tried carne asada, grilled chicken, bisteck, trompo and barbacoa with their salsas and chips and we loved it! We will go back for sure. The employees were very friendly and the place was very clean.

Date: 4 months ago

Review №92

Rating: 1

Date: 4 months ago

Review №93

Rating: 3

Pollo Regio is the Bomb never disappoints.

Date: 4 months ago

Review №94

Rating: 4

Pollo regio back in the day was really good. Now a days the chicken soup for example was given a chicken leg and thigh, was . Now you get small portion of chopped chicken breast you can bearly see the chicken in the mix. The half chicken with rice and beans gets mixed with a different sauce. I was a big fan on both chicken soup and half chicken. Now all that change. I like the tostada with aguacate and cream. The tacos are good. Other than that, it is what it is. I ll go only when I remember about POLLO REGIO. Before it was a every week thing.

Date: 4 months ago

Review №95

Rating: 1

This wouldve been a 5 star rating. The food is great. My boyfriend and I ordered our food. Our order came up to $35. So my boyfriend looked at the receipt and they charged us extra for every flour tortilla I got in my plate. Which comes with what I order. I ordered 5 street tacos. It was $15.39 to begin with. So if I order tacos that should be included in the meal plate. But he charged me an extra $6 because I said flour when he asked for corn or flour. I dont think this is right. If Im ordering tacos they come in a tortilla. How else would I eat a taco. So I feel taken advantage of. They didnt mention this at all. So I wont be going back here. ALWAYS GET YOUR RECEIPT WHEN ORDERING FROM PLACES LIKE THIS Because THERE IS NO TELLING WHAT THEY ACTUALLY CHARGE US FOR. I had another similar thing happen at a taco truck on 46 parked at Daddys sam car wash. I ordered 2 tacos and gave her a $20 and she only gave me back $7 . I went back and asked her for the receipt and sure enough she tried to get me for $5 . I confronted her. I even tipped her before I knew all this in her tip jar. SO BEWARE OF YOUR MONEY AND THE Amount YOU SPEND. GET THE RECEIPT AND CHECK IT. THERE IS NO TELLING HOW MANY PEOPLE THEY GET OVER ON. Parking: Its a parking lot Wheelchair accessibility: Yes

Date: 4 months ago

Review №96

Rating: 5

Mishel provided me with excellent customer service and was fluent in Spanish. She needs a raise

Date: 4 months ago

Review №97

Rating: 5

The manager on duty and her assistants gave me a service 5

Date: 4 months ago

Review №98

Rating: 5

The manager is fantastic. Isabela is fabulous and very attentive to all clients. As a manager, she is extraordinary.

Date: 4 months ago

Review №99

Rating: 5

Great food. Very friendly. Amazing churros

Date: 4 months ago

Review №100

Rating: 5

Date: 4 months ago

Review №101

Rating: 1

First time eating at this place and it was $8 for two tacos and i only receive one.... They screwed me in the drive-thru. Update: Why you want me to send an email? There is nothing that can be done. i already got screwed first time coming to this place, so theres no way I would ever come back for any reason... Goodbye.

Date: 5 months ago

Review №102

Rating: 5

Date: 5 months ago

Review №103

Rating: 5

Jackelin was very nice and spoke well about the order and made a conversation that adequately made the food even taste better

Date: 5 months ago

Review №104

Rating: 5

Date: 5 months ago

Review №105

Rating: 5

Date: 5 months ago

Review №106

Rating: 5

Very good food

Date: 5 months ago

Review №107

Rating: 5

Mishele has great customer service. Food was good, tea wasn t as sweet as I d like. Overall I enjoyed it! Will return n will share my experience!!

Date: 5 months ago

Review №108

Rating: 5

Date: 5 months ago

Review №109

Rating: 5

Date: 5 months ago

Review №110

Rating: 5

The delicious chicken from New Braunfels is excellent, the food is super delicious, the restaurant is clean and the staff is very friendly recommended keep it up

Date: 5 months ago

Review №111

Rating: 5

On the road and hungry for lunch. Pollo Regio was a welcomed site for my appetite. The bowl style was a good portion and well balanced mixture of fresh ingredients. Delicious and savory meats too! The staff was very patient and nice, we would stop in again soon. Kid-friendliness: Sure Wheelchair accessibility: There was lots of parking g up front and a curb cut for wheel access.

Date: 5 months ago

Review №112

Rating: 5

Date: 5 months ago

Review №113

Rating: 5

Date: 5 months ago

Review №114

Rating: 5

Very friendly and the food is very good Blanca

Date: 5 months ago

Review №115

Rating: 5

Well nice all the guys.. jacky the best and the chicken delicious

Date: 5 months ago

Review №116

Rating: 5

The food was delicious and the service was excellent!!

Date: 6 months ago

Review №117

Rating: 5

We love it!!!!

Date: 6 months ago

Review №118

Rating: 5

Date: 6 months ago

Review №119

Rating: 5

Customer service is outstanding food is amazing Parking: Parking lot is huge plenty of parking Food : 5/5 |

Date: 6 months ago

Review №120

Rating: 5

Excellent service, highly recommended

Date: 6 months ago

Review №121

Rating: 5

Date: 6 months ago

Review №122

Rating: 5

Date: 6 months ago

Review №123

Rating: 5

Everything delicious, everyone very friendly, I highly recommend it 10 out of 10

Date: 6 months ago

Review №124

Rating: 1

Well I have been going there for awhile now,but idk what happened with Johnathan he was a manager I think,,but he was the sweetest most welcoming person to work their ! Was always so nice! He already new what I wanted! I literally would go every single day to buy my asada fries!! Literally spend 100$ a week! But I have gone and that manager thats there is so rude hes chubby hes awful!!!! Never tries to welcome you he dont even smile!!! But I will never go again! I went today and today will be my last day!!!! Wont ever give you all my money again!!!!!!

Date: 6 months ago

Review №125

Rating: 5

Very friendly staff and very delicious food

Date: 6 months ago

Review №126

Rating: 5

10/10 experience! The cashier who helped us was very friendly! Delicious food!

Date: 6 months ago

Review №127

Rating: 5

Try this place! We drove 46 miles to get here because we love the chicken. Such great grilled chicken. Recommend eating inside so you can take advantage of the great free toppings such as fresh cut limes, pico de gallo, cabbage with jalapeños, pickled onions with a habanero for a little kick. The packaging is a bit strange, but traditional.

Date: 6 months ago

Review №128

Rating: 1

FIRST TIME AND LAST TIME. AT THIS PLACE I KNOW IT WAS GOING TO BE BAD BECAUSE I WAS THE ONLY PERSON INSIDE AND NO CARS OUTSIDE $20 for a half chicken combo thank god I m only working few weeks they need to go to Southern California and learn how to cook real good chicken. This place not good at all the rice was so hard bad place don t go

Date: 6 months ago

Review №129

Rating: 5

Great space to park truck And good food Food

Date: 6 months ago

Review №130

Rating: 5

This was our first time going to Pollo Regio s. It was a bargain for how much food we got. We have a big family with a few teenage boys that have huge appetites. We got a #1 and some kids meals. We couldn t finish all of our food. The portions were huge, the salsa and chip bar was delicious, the chicken was moist and seasoned perfectly, and the service was fast and friendly. I highly recommend Pollo Regio.

Date: 6 months ago

Review №131

Rating: 5

Date: 6 months ago

Review №132

Rating: 5

Date: 6 months ago

Review №133

Rating: 5

Date: 6 months ago

Review №134

Rating: 5

The food was delicious.

Date: 6 months ago

Review №135

Rating: 5

Date: 6 months ago

Review №136

Rating: 5

Date: 6 months ago

Review №137

Rating: 5

Very good Chicken, their tortilla chips taste very good

Date: 6 months ago

Review №138

Rating: 5

Great attention from your kind manager Yakelin and his attentive staff. Thank you Wheelchair accessibility: Has parking with ramp access

Date: 6 months ago

Review №139

Rating: 5

Went through the drive through and Jacklyn made sure our food was fresh and hot ! Thank you.

Date: 6 months ago

Review №140

Rating: 5

Date: 6 months ago

Review №141

Rating: 5

Excellent service

Date: 6 months ago

Review №142

Rating: 5

Pablo was so nice and the service was good and fast. Food was delicious. Better than anything I have had.

Date: 6 months ago

Review №143

Rating: 5

All the food we ordered was delicious! My son is very picky eater and he loved the chicken tenders and fries. One of my daughters ordered the baked potato with chicken and it was very flavorful. My other daughter ordered the chicken bowl and ate it all. My husband and I ordered taquitos al pastor and they were also very good! I highly recommend the food.

Date: 6 months ago

Review №144

Rating: 5

Must try

Date: 6 months ago

Review №145

Rating: 5

Date: 6 months ago

Review №146

Rating: 5

Great authentic Mexican food and great customer service! 10/10!

Date: 6 months ago

Review №147

Rating: 5

Date: 6 months ago

Review №148

Rating: 5

Super good service and very delicious food. Everything was excellent.

Date: 6 months ago

Review №149

Rating: 5

Good service

Date: 6 months ago

Review №150

Rating: 5

Food is amazing every time I go. 10/10 recommend!

Date: 6 months ago

Review №151

Rating: 5

Excellent service

Date: 6 months ago

Review №152

Rating: 5

Delicious food

Date: 6 months ago

Review №153

Rating: 5

Good service

Date: 6 months ago

Review №154

Rating: 5

Date: 6 months ago

Review №155

Rating: 4

This place just opened and we decided to stop here on the way home from San Antonio because we wanted to try this place. I had ordered a quesadilla, flauta plate and Carne Asada plate, as well as a 1/2 chicken meal. First of all, the service was excellent. We did have to repeat our order at least 3 times, but I had figured it was because the place was new and the guy working was probably new as well. The inside of the store was empty. I think it was because most folks did not even know it was open, as we were leaving with our food, you could see people filing in. The chicken flautas were good. They gave you plenty of flautas. Most places would usually put 2 or 3 on the plate. This place gave you 5. They were not greasy, or tasted like the oil should have been thrown out. I did appreciate them putting them into a separate container and keeping the rice and beans separate. The quesadilla was also good. They had prepackaged all of the condiments separately, which was nice. I was a little disappointed that you could not just get a 2 piece chicken. You had to get a 1/2 or whole chicken. My kid ended up saying he was going to take it for lunch the next day. I am not sure what was going on with the rice. It had an almost burned taste to it and had a funky aftertaste. I ended up throwing all of the containers of rice away in the trash. They did give us charro beans. They were ok. It would have nice to have a 3rd option of black beans instead of only charro or refried beans. When I ordered the food, the new guy never asked us what kinds of beans we wanted. Overall, it was a good experience. I did think the places were a little on the pricey side. The 3 plates cost me over $60. There is another chicken place smilier to what they offer we like to go to and it is no where near $60+ dollars for 3 plates. I might give them a chance to work out the kinds with their service and food quality before I give them another shot, but enjoyed stopping here.

Date: 6 months ago

Review №156

Rating: 5

excellent service and of course the food

Date: 6 months ago

Review №157

Rating: 5

I loved the food! It is very delicious, and they treated me very well, I really loved it!

Date: 6 months ago

Review №158

Rating: 5

The food is very delicious, I recommend it!

Date: 6 months ago

Review №159

Rating: 5

Very good place to eat, everything is very delicious and they serve very well, I recommend it

Date: 6 months ago

Review №160

Rating: 5

The food is very delicious and they have very good customer service.

Date: 6 months ago

Review №161

Rating: 5

The chicken was very delicious and very good service from the manager Jonathan

Date: 6 months ago

Review №162

Rating: 5

Omg the Beans!!! The Taco we re so bomb as well!!!

Date: 6 months ago

Review №163

Rating: 5

Excellent quality, very good flavor. When I return to Texas it will be my first choice

Date: 6 months ago

Review №164

Rating: 5

Wonderful service and food thanks Jonathan

Date: 6 months ago

Review №165

Rating: 1

Normally I don t do reviews but this is the third time i get undercooked chicken. Pink and with blood in it. And is a shame cuz the seasoning is really good but undercooked chicken isn t.

Date: 6 months ago

Review №166

Rating: 5

Chicken is always amazing. Customer service is top notch. Beans and rice are always a hit and miss.

Date: 7 months ago

Review №167

Rating: 5

Date: 7 months ago

Review №168

Rating: 5

Date: 7 months ago

Review №169

Rating: 5

Very delicious delicious chicken

Date: 7 months ago

Review №170

Rating: 5

Staff is very friendly and helpful. It s easy to order and the food is great!

Date: 7 months ago

Review №171

Rating: 5

The truth is that I had not eaten such tasty chicken in my life, wherever they make it dry and flavorless but here it is delicious, juicy and well cooked, I definitely recommend it 100%, the tasty sauces and the service, thank you, put one in McAllen TX please.

Date: 7 months ago

Review №172

Rating: 5

My grandson really likes the chicken here. We bring him to eat every Saturday and he is only 21 months old. We drove 2 hours just to go to Chicken Region in New Braunfels TX. Thank you Johnathan for such a great place and all your help. Sincerely Mayra Alvarado

Date: 7 months ago

Review №173

Rating: 5

Date: 7 months ago

Review №174

Rating: 5

This place made our great meal quick and delicious, I didnt get to hear the name of the man who helped my husband but I really appreciate him taking the time to explain everything! Definitely my new favorite place.

Date: 7 months ago

Review №175

Rating: 5

Our first time there and it was awesome! Loved the food and services. The staff was very helpful. Very clean restaurant.

Date: 7 months ago

Review №176

Rating: 5

Very rich and super fast service

Date: 7 months ago

Review №177

Rating: 4

this was a nice restaurant. they serve good food however the menu itself is for entree not just a taco or burrito, you have to choose to buy a whole meal.

Date: 7 months ago

Review №178

Rating: 5

Date: 7 months ago

Review №179

Rating: 5

Date: 7 months ago

Review №180

Rating: 5

Excellent service

Date: 7 months ago

Review №181

Rating: 5

Good service

Date: 7 months ago

Review №182

Rating: 5

deli food

Date: 7 months ago

Review №183

Rating: 5

Very delicious chicken

Date: 7 months ago

Review №184

Rating: 5

Date: 7 months ago

Review №185

Rating: 5

Great food here

Date: 7 months ago

Review №186

Rating: 5

Date: 8 months ago

Review №187

Rating: 4

Date: 8 months ago

Review №188

Rating: 5

Love the staff ! Drive thru is the best !

Date: 8 months ago

Review №189

Rating: 5

Good chicken to go

Date: 8 months ago

Review №190

Rating: 5

The food was amazing the only thing was the gentleman seemed as though he only spoke spanish so it was a little hard to communicate but over he definitely tried and made the best of the language barrier.

Date: 8 months ago

Review №191

Rating: 2

I had asada street taco meal. I mean nothing amazing about it. Hubs had the half chicken. Chicken and rice needed salt. Rice wasn t the greatest 1-10 the charro beans were a 5. I did enjoy the free homemade tortilla chips and salsa bar. The green salsa, red salsa were the best. Habanero salsa was not givin habanero vibes. Wasn t hot, to me. Those jalapeño red onions were bomb. However I didn t come for salsa bar. Would I come back? Absolutely not. Plenty of greasy non dry asada meat places all over New Braunfels. Oh, manager was nice.

Date: 8 months ago

Review №192

Rating: 5

Excellent food, HUGE portions, and they re super kind and helpful. Chips are seasoned to perfection, and the salsa bar is so good definitely try the churros!!!

Date: 8 months ago

Review №193

Rating: 5

Food was good. Had a baked potatoe with asada. Huge portion. Also had the tacos. You can pick your meat, we had 2 barbacoa, 2 pastor and 1 asada. You can choose corn or flour totillas. Have a salsa bar and warm tortilla chips. Service is great and the restaurant is super clean. Will definitely be back. Food

Date: 8 months ago

Review №194

Rating: 5

Very very good, chicken just falls off the bone!, salsas are the right amount of spice, charro beans were perfect.1000% recommended very nice customer service. Definitely will be going back soon

Date: 8 months ago

Review №195

Rating: 2

I got the loaded nachos and extra cheese sauce. The chips by themselves were good. Nice and warm, seasoned, and free with purchase of an entrée. However, the nacho cheese was that can nacho cheese you buy at the store, Ricio cheese. I never really liked the taste of that cheese. The older I got passed high school. It has like a chemical,sweet taste to it. The refried beans were extra running to me. On top of the chips were extra greasy due to the asada meat (Im assuming) and chemical cheese combination. I couldnt finish it. My friend got a chicken quesadilla and told me she didnt enjoy it because the cheese taste over powered the flavor of the grilled chicken (which she also thought the cheese tasted like Ricio). I will say my pineapple Agua Fresca was good and was the only thing I finished. So, for the loaded nachos with asada, medium cheese sauce, large pineapple Agua Fresca, chicken quesadilla, and large fountain drink, it came out to around $45. We tried a new place, but price wise, it was pretty expensive and highly likely wont come back unless it is to just get a pineapple Agua Fresca ($4 Lg).

Date: 8 months ago

Review №196

Rating: 5

Great food and prices. Portions are large!

Date: 8 months ago

Review №197

Rating: 5

The churos are delicious, very clean and very good service Kid-friendliness: Very rich

Date: 8 months ago

Review №198

Rating: 5

The place was super clean, very friendly and the food was excellent. I loved everything super well.

Date: 8 months ago

Review №199

Rating: 5

Went in with family and friends that had never eaten at a pollo regio. Food and service was great! The entire meal down to the sides were all fresh and hot! Highly recommend.

Date: 8 months ago

Review №200

Rating: 5

Date: 8 months ago