Hanashi Hibachi and Sushi

Review №1

Rating: 1

There should be an option to leave 0 stars. My husband and I were seated in the hibachi room and sat for 20 minutes without even a drink order taken. I understand waiting for more folks to join at the hibachi (instead of just serving 2) but there is absolutely no reason to be neglected for that period of time with no drinks. Little did they know we were planning on ordering one of the most expensive meals.

Date: 5 hours ago

Review №2

Rating: 1

Date: 6 days ago

Review №3

Rating: 5

Great Place with amazing customer service. We went with Hibachi option, it was a good time. Kid-friendliness: Great for kids to have with the cook.

Date: a week ago

Review №4

Rating: 2

Sushi was good and that s all I d recommend. We got the chicken hibachi, chicken had no flavor and was over cooked. Service would have been better if two workers would have been off tictok in the room next to us. Just not good. Photo is out meats waiting to be cooked! Good luck

Date: a month ago

Review №5

Rating: 1

I hate to leave a negative review, but I believe its warranted in this case. This restaurant used to far surpass Benihana in terms of food quality, price, and drinks. However, something seems to have changed since I last dined here about a year ago. We ordered a California Roll, a Spicy Tuna Roll, and a combination fried rice. The sushi, which was pre-rolled, ended up being the highlight of the meal. Unfortunately, when my fried rice arrived, it had a burnt taste. I called the waiter over, and he showed it to the manager, who confirmed that it was indeed burnt. They took it back and returned with a new plate of fried rice, but it had the exact same burnt taste. The shrimp tasted so bad that I was afraid to swallow and ended up spitting it out. I left the restaurant still hungry and so upset that I didnt even want to wait for the manager. I just paid the bill and left. Hana, youve lost a long-time customer who used to consistently praise your restaurant. Im not sure if the issue was with the rice, a dirty grill, or the chefs preparation, but I do know that I wont be coming back.

Date: a month ago

Review №6

Rating: 1

We dine often at Hana, but this Sunday was one of the worst experience I have ever had at a restaurant. The restaurant had no AC making it unbearable inside. On top of that the customer service was horrible. The waitress was uninterested to tend to us. She sat down 80% of the time while we were there and just fanned her self with a paper fan. Hana was one of our favorite places to eat locally but after this experience we will never go back again. They also added a 18% gratuity with out notice. I would not recommend this restaurant unless they made some serious improvements.

Date: a month ago

Review №7

Rating: 1

I used to come here when I was little. Ever since I was 5. It was always nice, but recently, I cant even stand being in the dining room. For one, the restaurant is so darn hot, so much I lost my appetite (that never happens). My uncle, mother, and grandpa were all sweating like Popsicles in Phoenix Arizona. The service we received was terrible as well. I work in customer service, ergo Im very understanding if an employee is tired or if they feel overwhelmed. This was not the case. He was running around like a chicken without a head, barely knew the menu items, and didnt take the time to ensure his tables had what they needed before he ran off. You would have to respond in a millisecond in order to get something across before he scurried away. He didnt pick up any of our dishes and let them pile on the table. Youd think this would be a one-time thing, but me and my family have been experiencing this in our other visits too. That spans back 2 years. It displeases me to say, we will not be returning.

Date: a month ago

Review №8

Rating: 1

This place has unfortunately gone down hill so bad. They are extremely short staffed and the entire place is so dirty and gross. I m surprised they are passing code compliance at this point, it s just so dirty everywhere you look

Date: a month ago

Review №9

Rating: 1

Terrible experience! Wait time was extreme (over and hour at the grill) as they obviously don t have sufficient staff. The air conditioner is out making the building very uncomfortable. Beverage machines don t work properly. Overall there seems to be a lack of investment resulting in shabby customer service.

Date: a month ago

Review №10

Rating: 4

I ve been visiting this location for years, through 3+ name changes. We visited last Saturday night for hibachi. I love their yum yum sauce, and the meat is always well flavored fresh off the grill. Despite there being open tables in the main dining area and at the hibachi tables in the main room, we were asked to wait in the lobby area for about 15 minutes. The host seemed to be working the front, the bar, and taking payments for tables throughout the restaurant. He was friendly, but clearly over extended and busy. We were seated at a hibachi table with one other couple. I was concerned we d be waiting for a while for our chef since the attached table was being cooked for, but our chef came out rather quickly. There were no kids at the table so the show was rather quick, but I think we all appreciated that because we were hungry lol. We did get to do the initial fire, the catch an egg in your mouth, and the choo choo/volcano tricks though. The chef was attentive giving each of us our requested sauces, and cooking our steaks perfectly. We started with the crab puffs, similar to crab wontons which were cooked and fine, but more cream cheese than crab. I ordered the dinner hibachi with filet and scallops and upgraded to friend rice, and my husband ordered the dinner shrimp hibachi with friend rice. The soup is served hot with a couple of slices of mushrooms, and the salad comes with a giant spoonful of ginger dressing. Hibachi dinner comes with clear soup, salad, white rice, noodles, 2 shrimp appetizer, and veggies. My filet was cooked perfectly medium rare, cooked in butter, salt and pepper, and a touch of sauce, it was melt in your mouth tasty. The scallops were also cooked well tender, not rubbery, hot and seared perfectly. Shrimp were cooked in butter, seasoning, and teriyaki style sauce. So much food, so many leftovers, and full bellies. The only downside was that we couldn t get drinks or pay the bill, and we tried. The drink refills are kind of a big deal here, as everything is salty, so this was frustrating. Our server was nice and took our order quickly bringing us our first drink quickly as well. But we didn t see her again after that, and no one, besides our chef, came to serve us after that. She was seated with a large party in the main dining room shortly after we were seated, and it seemed like she was too busy with them to tend to us. That seemed to be the issue in general, not enough employees to manage the number of customers present. We grabbed our own to go containers and had to leave the table twice to ask to pay. The host finally came back so we could pay on the machine, and we didn t see our server a second time. Overall, will be back for the food, but aware they are understaffed.

Date: a month ago

Review №11

Rating: 2

I used to really like coming here but after today I won t be back. Ever since they were bought out their customer service has gone to non existent. When you walk in they completely ignore you and when they do finally decide to come over and seat you or take your order you get a short and dry response. Updates are needed it smelled like a dirty rag in there and the floor was all sticky. I tried to call for a pick up order (I called 3 times) nobody answered so I drove up there to see if maybe they were just closed .nope they were open so I call again and I watched them ignore the phone. Not closed nor busy.. a total of 4 people in the building. Atmosphere is a 0 customer service is a 0 food is decent. Ill just stick with Tokyo hana in Rowlett I ve never had a bad experience there.

Date: 2 months ago

Review №12

Rating: 5

Sushi is good here, so fresh! Service was great too!

Date: 2 months ago

Review №13

Rating: 2

server was nice and place was nice too but the sushi and salmon wasn t really that good

Date: 2 months ago

Review №14

Rating: 2

It s like they want to be a sports bar. No greeting when you come in, sports loud on the only TV, and a waiter that seems they would rather be anywhere else but there. The food is - decent. Atmosphere and service are both poor.

Date: 2 months ago

Review №15

Rating: 5

First time and loved this place. Good staff, food, and Atmosphere

Date: 3 months ago

Review №16

Rating: 5

We love this place! It is the best hibachi Ive had in Texas so far. Portions are huge, prices are competitive, staff is great, and its also fun! The soup and salad are delicious, and the filet is so tender.I highly recommend eating here! Try the lunch special hibachi! Parking: Small lot, but Ive never had an issue. Kid-friendliness: Super kid friendly!

Date: 3 months ago

Review №17

Rating: 2

The food was descent but nothing special. The restaurant was very dirty. Trash on the floor, disgusting bathroom, sticky table, the sushi maker was very sick. I will not return.

Date: 3 months ago

Review №18

Rating: 5

My family loves coming here for hibachi! Im so pleased at the changes that have been made here over the past few months with the new owner. The food is delicious and the hibachi filet is perfectly cooked every time! They have a sling for my youngests carseat, too. They are able to accommodate us as walk-ins everytime with minimal wait. I almost dont want to post for fear of bringing in too many people and making it busier, but I had to comment on all of the positive changes that Ive seen and what a great restaurant this is. Hidden gem!

Date: 4 months ago

Review №19

Rating: 5

Kind of annoyed how a local guide can put 3 stars while everything that is said was positive. Here are the facts: New Owner- works hard and is really trying to improve the place. Since taking over it is the small things, but they have definitely improved. New menus, better cleanliness(like, a lot) to name a few. Prices are some of the most reasonable in this style of food around - and this is our go-to. Food is, as always, amazing. No restaurant is without their hiccups, but we (having gone many times since finding out about the new ownership) have have amazing experiences every time. Hibachi is amazing. Sushi is consistently some of the best in the area. Service has been fantastic- this is a small business we intend to continue supporting as she keeps making it the best place in the area! Kid-friendliness: We bring our 3 kids under 4 here almost every week - super kid friendly.

Date: 4 months ago

Review №20

Rating: 5

Excellent sushi for very reasonable prices. Quality of the fish was great! Interior is nothing to write home about, but the staff were nice.

Date: 4 months ago

Review №21

Rating: 2

We entered and were not acknowledged by anyone. Were finally were told we will be seated shortly but waited 20minutes. We eventually walked out and dont think employee at register cared. The manager thats usually there is much more welcoming and caring hopefully we catch him next time.

Date: 4 months ago

Review №22

Rating: 3

Food was ok for the price. Our chef Jose was the best experience he interacted with each of us. We sampled a variety of the menu and nothing screams ohh delicious it was sub par. The location was a little empty but that could have been the day or time.

Date: 4 months ago

Review №23

Rating: 1

We have been coming here for YEARS!! This is by far the worst experience possible .From the greeting to the lack of professionalism! Some in our party never got thier food . We have had a similar experience here the last time but thought we would try again . So long HANA! We will go else where from here on out! It was even my sons Birthday and they knew it . So sad!

Date: 4 months ago

Review №24

Rating: 1

Came tonight for my birthday and was extremely disappointed. We waited almost a full hour before the cook even came out. The cook had no interaction with the table. The only fun thing he did was the choo choo train with the onion tower. I brought my 2 kids in hopes it would be a fun interaction as you would normally get with the cooks, nothing. There were 2 birthdays at the table and neither one of us was acknowledged. The entire table was half way through their meal before our server even came back with a fork for me so I could eat. The food was alright but for the experience overall I would definitely take my business elsewhere.

Date: 4 months ago

Review №25

Rating: 4

Good place for hibachi, even with all my grandchildren. Prices are on the high side but you can keep it down if you really try. Excellent chef....worked well with the kids.

Date: 5 months ago

Review №26

Rating: 1

I ve been here before at the hibachi side, however I sat and waited for 50 minutes last time to have hibachi served as there was only my girlfriend and I and they didn t want to just serve 2 people. The hibachi was good that time but coming back this time there was again no one on the hibachi side so instead of waiting I said let s eat from the kitchen side. Worst decision ever! The tables were sticky and uncomfortable on the regular dining side. I ordered my usual shrimp and my girlfriend ordered steak and shrimp. The vegetables (which I usually love) were steamed not grilled and were flavorless. The shrimp was gummy and tasted terrible. The steak was over cooked. I usually just don t say anything if I m not satisfied but when the hostess asked if everything was ok this food was so terrible I had to let her know, not that it mattered to them but it needed to be said so maybe they ll look into their cooks ability that works the kitchen. I truly feel this is the worst meal I ve had from a restaurant in a long time. The food was upsetting to my stomach. Bottom line. If you re gonna eat here just stick to watching them actually cook it in front of you at the hibachi side, never order from the kitchen.

Date: 5 months ago

Review №27

Rating: 2

While we love this place, I dont think we will be back. Everytime we walk in, it smells like bleach to the point that my grandaughter feet sick and we had to leave. Stop using bleach so close to opening

Date: 5 months ago

Review №28

Rating: 5

I REALLY love your hibachi!!

Date: 6 months ago

Review №29

Rating: 3

Date: 6 months ago

Review №30

Rating: 2

Server was not good and food was not good either

Date: 7 months ago

Review №31

Rating: 1

Service is very bad

Date: 7 months ago

Review №32

Rating: 3

Service is too slow. Waited one hour for desert and finally had to cancel

Date: 7 months ago

Review №33

Rating: 5

Went here for a birthday party and the food and show were both amazing.

Date: 7 months ago

Review №34

Rating: 5

Great for dinning in or taking out. Typically when I dine in we get the hibachi. Great food, show, and portion sizes. For to-go the sushi specials are hard to beat. Vegetarian options: Veggie hibachi

Date: 8 months ago

Review №35

Rating: 5

Great sushi !!!!

Date: 8 months ago

Review №36

Rating: 5

My go to for Hibachi! Portions are larger and very tasty.

Date: 8 months ago

Review №37

Rating: 4

This is one of our favorite places in Murphy, TX. The fried rice and hibachi chicken, steak and shrimp all taste as always good and is always consistent.

Date: 9 months ago

Review №38

Rating: 5

My experience at Hana is always amazing. I have been coming here for 8 years and I m always satisfied. I had more food on my plate than you see in the picture but, it was too tempting so I had to eat. I definitely recommend Hana Hibachi.

Date: 9 months ago

Review №39

Rating: 5

The waiter was so sweet and kind while we were there definitely recommend for people trying out new dishes also love the mints at the front desk

Date: 10 months ago

Review №40

Rating: 5

When in with family members. I had the chicken and shrimp plate. The soup and salad that came before it was good. My food was simply delicious, and the cook was funny and did a fantastic job. Ill for sure come back.

Date: 10 months ago

Review №41

Rating: 5

Always good and flavorful. Expensive but good Food

Date: 10 months ago

Review №42

Rating: 5

Date: 10 months ago

Review №43

Rating: 5

This is my familys go-to spot for big family get togethers where no one wants to cook!

Date: 11 months ago

Review №44

Rating: 5

Date: 11 months ago

Review №45

Rating: 5

Been coming to the murphy spot for years. Love Ken and Sammi with a I . Service is always top notch! Always swing by for lunch with the boss.

Date: 11 months ago

Review №46

Rating: 1

Don t come here for sushi. It s absolutely inedible and over filled with cream cheese. Definitely the most unpleasant tasting sushi I ve ever consumed.

Date: 11 months ago

Review №47

Rating: 5

Great food with good portion sizes

Date: 11 months ago

Review №48

Rating: 5

Date: 11 months ago

Review №49

Rating: 5

This place is priced cheap and the quality is good, I love their happy hours for food and drinks!

Date: 11 months ago

Review №50

Rating: 5

Date: a year ago

Review №51

Rating: 5

We had great food and so much fun at Hanas Hibachi and Sushi Restaurant in Murphy... celebrating a Birthday!... Chef Chon was our guide for the evening, Japanese cooking on the open grill, and entertaining us at the same time!...A Master of the entire grill, our food was excellent and Chef Chon added lots of laughter throughout the whole evening!...If you are searching for a different dining experience, try Hanas 227Fm 544, #609, Murphy, Tx...its Fabulous!

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 5

We keep coming back....awesome experience overall.

Date: a year ago

Review №54

Rating: 5

The sushi here rivaled the fancy places downtown. The salmon was thick and delicious. I can t have rice so their rice less rolls were the best I ve ever had! Dietary restrictions: My son has allergies to shellfish and peanuts. They were really amazing and made him something special. Kid-friendliness: We sat at the sushi bar and my 9 year old was having the time of his life. The staff was very friendly and we had a good time.

Date: a year ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 5

My husband and I eat here at least 2 or 3 times a month. Definitely a favorite of ours!

Date: a year ago

Review №57

Rating: 5

Date: a year ago

Review №58

Rating: 4

I ordered shrimp fried rice and the other server had my shrimp and gave it to the other side, so I had two tell my server that I ordered shrimp fried rice but I didnt get any shrimp, but 2!

Date: a year ago

Review №59

Rating: 2

I went with some friends for lunch on Tuesday 8/8. The service was slow. The server had not been properly trained. They didnt know much about the menu and had to be reminded to bring the soup and salad for 2 of the 4 of us. The Diet Coke was flat because they hadnt changed the CO2. My main concern, however, is that the place was filthy. The floor was sticky, the table felt sticky. We were sat next to an drained fish tank that had not been cleaned. There was dust on many surfaces. It looked like they hadnt cleaned in months. The menus were not wiped down. The plastic covers were split and had food on them . The menu cards were torn and stained brown. where they had been wet. I didnt want to touch the menu before I ate. The salt pepper, and soy sauce containers were greasy and dirty. I dont know when the last time they washed them was. If we had time, we would have gone to another restaurant. Its disappointing because the food is good, but unless they do a serious cleaning, I will not be back.

Date: a year ago

Review №60

Rating: 4

We had a great time! We had a crowd of 16, and we were seated quickly. Our chef was funny, talented and the food was very good!

Date: a year ago

Review №61

Rating: 3

Not sure what happened this time but by the time i got home the monkey brain I ordered looked awful this time. They also forgot the miso soup and salad. Normally they are awesome, so feeling like this was just a bad day but really bummed. But the tempura veggies and chicken Yaki soba was as good as always.

Date: a year ago

Review №62

Rating: 4

Great place to share time with friends!

Date: a year ago

Review №63

Rating: 2

Used to love this place, but its not the same... Our sushi tonight was inedible and the rest of the food was just okay. The staff is still friendly, but the food quality has been noticeably going in the wrong quality direction.

Date: a year ago

Review №64

Rating: 1

We came in because our usual hibachi place was closed and wanted to try something new. I ve been to a lot of restaurants and I ve never walked out of one before, but this one was absolutely disgusting. Our first clue was the cockroach that was running over the table, hibachi grill, plates, and condiments. When pointed out the waiter said oh that wasn t there when the health inspector was here ..!?!?!? We decided to overlook it and place an order when another bug ran across my plate. Both of these caused us to look closer and notice that the surfaces and chairs were covered in grease, the grill had caked black goo everywhere, the salt and pepper shakers were so covered that the holes were covered, and more. We decided there was no way we were risking food poisoning, so we left and will never be back.

Date: a year ago

Review №65

Rating: 5

Date: a year ago

Review №66

Rating: 1

Date: a year ago

Review №67

Rating: 5

As I entered the restaurant, the greeter was very friendly, helpful and smiling. I like how they have amazing customer service even though it was packed. I asked about Las Vegas Roll, he said they don t have in the menu because every restaurant has a different name for it. But if I tell him the ingredients he will make it. Which made me feel welcomed in this restaurant. I ended up ordering Wylie Roll. It is my favorite in this restaurant. I didn t have to wait for too long to get my order. They listened to my instructions carefully and made it as I wish. The prices are reasonable. There are plenty of parking. I recommend this restaurant and will go back to it to try different rolls. When I wasn t sure which one to get the greeter helped me as I was in a hurry and hungry. Very satisfied with the experience and the friendly employees.

Date: a year ago

Review №68

Rating: 1

We went to the Garland location first and had a really good experience. We thought wed get the same experience here but we were wrong. This place was very dirty, it seriously needs a deep cleaning. All of the chairs and floors were covered in grease, and the bathroom was disgusting. The grease made the floors slippery and was a hazard to some. The chefs service was very poor and not friendly. The food was ok, and the waitress was nice, but I wont be coming back due to the lack of cleanliness.

Date: a year ago

Review №69

Rating: 5

Its not very fancy in this place but after several years, I have never been disappointed in my meal. Service is pretty good as Mgr is always watching and involved. Hibachi shows are fun and tasty even at lunchtime with a small party. It is never crowed or noisy. I dont go for sushi but I hear it is good. Kid-friendliness: My Autistic granddaughter enjoys this place because it is not noisy, unless there is a full house at both Hibachi stations. Then it becomes a challenge but she perseveres because she enjoys the avocado sushi and the show.

Date: a year ago

Review №70

Rating: 1

Took my wife and a bunch of friends here the other night for my wifes birthday. We had been to the Garland location and wow were we surprised when we came to Murphy - trash bin compared to Garland. Actually, Im not so sure they know what a trash bin is considering the condition of the restaurant and bathrooms. This place was disgusting. The sever was nice enough, Samantha. We had 2 chefs as we were a group of 14. One was kind enough, friendly, and professional. The other one was in a miserable state - would barely utter a word and when we found out he was from the same state in México where we have a bunch of family and where some of the group was from, we figured he might perk up, wrong. He also tried to tell me that what I ordered did not include scallops, so I grabbed a menu and showed him what I ordered then he went back and got my scallops. This guy was like talking to a wall. Would basically ignore you until you spoke very loudly to get his attention. He didnt pour the sauces to several of our guests and just overall could use a lesson or two in manners, let alone customer service. Needless to say we were surprised by the place - such a great experience at the Garland location and then to come here and be warped I to an alternate reality was so odd - you would think there would be continuity between same name restaurants, I assume ownership is separate based on how these two places operate but I could be wrong. Dont go here. Youll be happier somewhere else.

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 5

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 3

Show was fair. Chef hardly spoke to us. Food was okay. The filet wasnt very good. It wasnt cooked at high enough heat. Made it taste like roast. The shrimp were over cooked. We both ate less than half our plates. Bill was over $100.

Date: a year ago

Review №75

Rating: 4

Great food, my only complaint is the waiters staring to see how much youre going to tip. It makes me uncomfortable.

Date: a year ago

Review №76

Rating: 5

Great food and service. My wife and I love the tuna tower! The kids will also enjoy the hibachi side.

Date: a year ago

Review №77

Rating: 5

My kids love it here and the service is always great.

Date: a year ago

Review №78

Rating: 5

Good food

Date: a year ago

Review №79

Rating: 3

Chicken was extremely dry and was hard to chew. Vegetables were not cooked well. A lot of oil over all the rice. No flavor. Osaka s in Sachse is definitely better. Not the worst hibachi I had but I will not order again.

Date: a year ago

Review №80

Rating: 5

This is my secret place don t go here. lol

Date: a year ago

Review №81

Rating: 1

Unfortunately, this place was too dirty to consider eating any of the food. We walked into an unappetizing smell, then seated at a sticky, greasy table. So much so, I didnt want to touch the table. The seats were dirty, and the menu had a weird orange fluid inside the plastic. The bathrooms were so disgusting I didnt want to touch anything just to wash my hands. This made me question the sanitation of the kitchen and those preparing and handling the food. We were served sake, but there was a little knat flying around the cup. After thinking about it for a few minutes we just couldnt imagine eating anything from here. We cancelled our appetizer and left. I believe this place could benefit from a health inspection visit.

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 3

Date: a year ago

Review №84

Rating: 5

I have been coming here for past 3 years now I love the food and the staff

Date: a year ago

Review №85

Rating: 5

Great food!

Date: a year ago

Review №86

Rating: 4

We love going to Hana, it s not much to look at but the food is good and the service is nice.

Date: a year ago

Review №87

Rating: 4

Came here on Easter Sunday (2023), one of the few places open for dinner! The service was good! Our waitress was bussing the Habachi room on the other side of the restaurant and us, but she made sure to come over to see if everything was okay! Like many of the other yelpers, the place can use a deep cleaning and refresh to the interior! It was dark (blinds closed all the way), and dimly lit (but not in a good way). The booth we sat at had tears on it, and the restaurant overall looked glum and sad. The floors were very greasy and slippery. The food we ordered was good! The sushi was made to order, and tasted fresh. Appetizer: Crab puff rangoons - was generously stuffed with cream cheese, and imitation crab meat. The sweet and sour sauce complemented the dish well Entrees: 1) spicy salmon roll 2) spider roll 3) crazy dragon roll 4) chicken yaki soba (came with miso soup and a salad) The spider roll was my favorite out of the ones we ordered! The spicy salmon roll was good too, and actually spicy! The crazy dragon roll had wasabi in it (not listed on the menu), so my fiancé and I weren t quite a fan.

Date: a year ago

Review №88

Rating: 4

Date: a year ago

Review №89

Rating: 5

The food was awesome!! The crab puffs were off the chain The volcano roll and the baked volcano roll were amazing. This will be a local fave going forward

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 5

Hibachi steak was yummy.

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 5

Date: a year ago

Review №94

Rating: 4

Hubby and I like going here for date night. We like their happy hour sushi menu. Its the best in town! Food is great, services okay. Overall cleanliness could improve.

Date: a year ago

Review №95

Rating: 5

Date: a year ago

Review №96

Rating: 4

Really great food and service Great portions of food too Food

Date: a year ago

Review №97

Rating: 5

Everything was delicious! Kids loved the show and ask to come back again. They will be in our rotation for sure.

Date: a year ago

Review №98

Rating: 4

Super busy tonight but all was awesome.

Date: a year ago

Review №99

Rating: 5

Everything was totally perfect! There were 10 in our group and everyone loved everything about it. It was a wonderful evening! Even our 8 and 5 year old grandsons loved it... especially watcfood! the chef who prepared our food! Thank you for a delightful time!

Date: a year ago

Review №100

Rating: 1

Small portions, food, not as described. My son ate three pieces of his sushi and began throwing up softshell crab was the complete crab not cleaned properly.

Date: a year ago

Review №101

Rating: 5

Great food, nice people, and good prices. I had some sushi along with my girlfriend and a friend had the hibachi. Big portion sizes with plenty to take home. The chef at the table was hilarious. Thanks, Ill be back again!

Date: a year ago

Review №102

Rating: 3

Date: a year ago

Review №103

Rating: 2

Ordered sushi rolls. All rolls were good except for spicy tuna roll, which smelled a bit odd with bright red colored ground tuna. I personally love spicy tuna rolls and ended up not eating here this time.

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 5

Super awesome place. Love the waitress and the chef. Great service. Amazing food. Our regular go to place.

Date: a year ago

Review №107

Rating: 4

Date: a year ago

Review №108

Rating: 4

Date: a year ago

Review №109

Rating: 2

Poor service. Pricey.

Date: a year ago

Review №110

Rating: 3

Use to love it here. We will not go back. The food was disgusting at the hibachi grill. Cook was side tracked and looked dirty. He did not pay attention and burnt the steak. He just threw the food on the plates. Asked for melted butter, he dropped it on the table then picked it up and put it in the dish. Found a new place.. Bluefin in Murphy!! Great food, great service! Hibachi, but not cooked at table, but the best cooked food!!

Date: a year ago

Review №111

Rating: 4

The food is good and you get lots of it. Friendly staff. Overall a good experience for my first time going here. I love hibachi and sushi.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 4

Friendly staff and good prices

Date: a year ago

Review №114

Rating: 5

Been several times and every time has been great. Hibachi steak cooked perfectly. Sushi very good as well. Fast service.

Date: a year ago

Review №115

Rating: 5

Date: a year ago

Review №116

Rating: 4

Wonderful place to go for special occasions, especially at the Hibachi tables. We went as an older group of 6 and I was terrified one of the two men with walking issues was going to slip and fall because the tile floors were so greasy. We went at 6PM, so it was only going to get worse as the night went on. Im hoping there was something wrong with the special venting that covers each hibachi table. Weve been here before and never had a problem with the super slick greasy floors, that extended beyond the hibachi tables all the way to & from the front door.

Date: a year ago

Review №117

Rating: 4

Good food it can be hot or miss though. Sometimes it s great and other times it s mediocre.

Date: a year ago

Review №118

Rating: 5

I love their sushi and prices for it!

Date: a year ago

Review №119

Rating: 3

Date: a year ago

Review №120

Rating: 1

Date: a year ago

Review №121

Rating: 5

Date: 2 years ago

Review №122

Rating: 2

Old, tired, dirty and sticky floors. A piece of the hibachi shrimp they throw at you was crusty on the ledge behind us.

Date: 2 years ago

Review №123

Rating: 3

The restaurant is dirty. Spider webs in the windows in Dusty areas around tables

Date: 2 years ago

Review №124

Rating: 5

Food was good, chef was funny

Date: 2 years ago

Review №125

Rating: 2

I m giving a 2 mainly because the food was good and our server was awesome. The state of the restaurant was awful.. or at least where they say us. The window coverings on every panel was ripped and there was food on the ground when we were seated. On top of that we were seated by a hand washing station. We weren t dressed bad either. Wearing church appropriate dresses. I can t believe they would sit people on a side of a restaurant that looked as neglected as it did. Lucky they had good food and a nice server. But they should really get the panels fixed, makes the place look terrible and sweep.

Date: 2 years ago

Review №126

Rating: 5

Always great!

Date: 2 years ago

Review №127

Rating: 1

The sushi was awful. We boxed it up just to get out of there and throw it away. The service was also Interesting. Our waitress was nice, but there was also like 3 other people checking on us and no one seemed to be assigned to any tables. The manager was yelling at everyone the entire time. It seemed like an unorganized mess.

Date: 2 years ago

Review №128

Rating: 3

Really great food, good service. A/C doesn t work so great they have some big portable unit that reads 75 which was to hot for us on a hot day with hibachi going on. It s dark and seems sticky. Needs a deep cleaning, but the Wylie roll, rock shrimp and fried rice and noodles were really great!

Date: 2 years ago

Review №129

Rating: 4

If youre in Sachse get some Hibachi :D Good food, great prices. Kid-friendliness: Very friendly staff, kid friendly atmosphere

Date: 2 years ago

Review №130

Rating: 4

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 5

Hibachi restaurant, family friendly and food. The food is consistently a blast!

Date: 2 years ago

Review №133

Rating: 2

The restaurant was very dark and dirty. The formica counters that surround the grill had rice between the seams and there was also old rice and food on the grill from previous cooks. All of the equipment appeared to have never been cleaned and just generally gross. The salad was soaked in ginger dressing and had a lot of water in the bowl. The cook was good and the food was fine but a bit salty. We wanted to try a new hibachi place and figured that based on the location it would be fresh and clean. Probably has not been cleaned properly since it opened. They should shut down for a week and do a deep clean. We almost left when we sat down but thought we would give it a try. We already ordered before our eyes completely adjusted to the dark and exposed the filth. We will not return.

Date: 2 years ago

Review №134

Rating: 5

Excellent hibachi & sushi. We ate WAY too much!!

Date: 2 years ago

Review №135

Rating: 4

Great food and consistency. Aesthetics are pretty bad but dont mind cause Im there too eat.

Date: 2 years ago

Review №136

Rating: 1

Date: 2 years ago

Review №137

Rating: 4

Great experience, ended up taking my kids (under 5) and they ended the show! Cook was very friendly. Ended up with a ton of food!

Date: 2 years ago

Review №138

Rating: 5

I come here all of the time and I love it!! This experience was not very good but Lin stepped in and handled it professionally and kindly. She changed my experience from a bad one to a good one. I usually have a good experience so that s why it is 5 stars. Today was an exception but it is a Saturday night and the economy is crazy. 5 stars because I love this place and Lin really cares about quality and satisfaction. The food is better than Benihana and a better price, the ambiance is not the same but you can look over it for what you get. David was a good server. Our chef was not very professional but he is only helping them out due to low staff.

Date: 2 years ago

Review №139

Rating: 1

This is the bathroom. Can you imagine how nasty the kitchen is. My wife also saw the sushi chef handle all the fish bare handed and wipe off on a dirty rag. We finished a drink and left. I have reported to city code compliance. Gross place.. Another nice touch is a giant empty fish tank with cardboard in it

Date: 2 years ago

Review №140

Rating: 4

It was good but hot inside. Need to do some cleaning in the Hibachi room. A little greasy.

Date: 2 years ago

Review №141

Rating: 5

Date: 2 years ago

Review №142

Rating: 5

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 5

Good terriyaki

Date: 2 years ago

Review №145

Rating: 5

Date: 2 years ago

Review №146

Rating: 2

Date: 2 years ago

Review №147

Rating: 4

Service was very good. The Habachi Chef was very entertaining, food was delicious. A fun time out!!

Date: 2 years ago

Review №148

Rating: 4

Date: 2 years ago

Review №149

Rating: 5

Good lunch specials Vegetarian options: Goof selection

Date: 2 years ago

Review №150

Rating: 5

I love this sushi place and if you come on lunch its even better. They have pretty good deals and they also pack in really nice to go boses!

Date: 2 years ago

Review №151

Rating: 4

I went for my bday with family...the food was good, as well as the performance and Id go back again.

Date: 2 years ago

Review №152

Rating: 5

Date: 2 years ago

Review №153

Rating: 5

Excellent food and service.

Date: 2 years ago

Review №154

Rating: 5

Date: 2 years ago

Review №155

Rating: 5

Company lunch was great Haley knocked out our food order and drinks and the hibachi chef Scott was a blast!

Date: 2 years ago

Review №156

Rating: 4

Date: 2 years ago

Review №157

Rating: 4

Date: 2 years ago

Review №158

Rating: 4

Good food. I got there late, so I missed most of the show. Serving size is definitely enough to fill (plus leftovers unless you come starving). Kids loved it. Bday dinner was free with purchase of same, and included ice cream for bday boy/girl (not impressed by ice cream). Tip already added for large groups... beware you dont double down on the tip (unless you want to).

Date: 2 years ago

Review №159

Rating: 5

Date: 2 years ago

Review №160

Rating: 5

Delicious food! They are always busy but they never dissapoint. We always sit at the bar and service is always great. Highly recommend!

Date: 2 years ago

Review №161

Rating: 5

Hana is fantastic for being local to where we live. More reasonably priced than some of the big chains. Kudos to the team for always doing a great job and the management asking how everything is going during the meal.

Date: 2 years ago

Review №162

Rating: 5

Reserved a room for hibachi for 12. They sat us promptly and service was great! Food is always great here.

Date: 2 years ago

Review №163

Rating: 5

The happy hour menu has several choices for vegetarians and great prices on sushi and drinks. Awesome service and very quick!

Date: 2 years ago

Review №164

Rating: 5

Date: 2 years ago

Review №165

Rating: 4

Date: 2 years ago

Review №166

Rating: 5

Food was delicious, excellent service.

Date: 2 years ago

Review №167

Rating: 4

Good food, smaller than normal portions this time.

Date: 2 years ago

Review №168

Rating: 4

Date: 2 years ago

Review №169

Rating: 5

Date: 2 years ago

Review №170

Rating: 4

Always good food and service

Date: 2 years ago

Review №171

Rating: 5

Great food and Service A +

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 5

My favorite place... UPDATE: I moved toward Mckinney, so I tried the prosper Hana location... NO where near the same. I absolutely adore this location. Went again this evening 3/12/22 and the food is still amazing, the waitstaff are still amazing (with the exception of our waitress who was totally absent - but the other waiter took over at the end). This place is an absolute must try if you havent. Seriously, JUST GO!

Date: 2 years ago

Review №174

Rating: 4

Food was fire and cheap

Date: 2 years ago

Review №175

Rating: 5

Date: 2 years ago

Review №176

Rating: 5

Staff is amazingly friendly , great food.

Date: 2 years ago

Review №177

Rating: 5

Love this place! My favorite hibachi restaurant!

Date: 2 years ago

Review №178

Rating: 5

Very good service and excellent quality food!! I had the deluxe and shrimp, lobster, steak, and scallops!! With noodles!!

Date: 2 years ago

Review №179

Rating: 5

Even though they are short staffed they we so darn nice and made the best out of a bad situation! There were two cooks and two waitresses you could tell they were stressed and frazzled. The chef made a mistake and accidentally mixed the shellfish with the chicken and steak so I could not eat my dinner but it was an honest mistake as we have all made them! He felt so bad and offered to make different food for me but I was ok because I had ordered food to go. The manager was amazing. This is our second time here but we will be back! Keep up the good work guys I know it s hard right now but it will get better! Thanks for the great time.

Date: 2 years ago

Review №180

Rating: 5

Date: 2 years ago

Review №181

Rating: 5

My daughter and I ordered sushi for lunch on Monday, take out. OMG it was wonderful!! Highly recommend this place. Food was fresh and lots of it.

Date: 2 years ago

Review №182

Rating: 5

We have always gone to the Garland location since they opened but we sometimes meet our family at the Murphy location because they live closer. The service is always great and the food is always so flavorful. They have the best ginger dressing I ve ever had. The Hibachi Chefs are entertaining and are always accommodating when it comes to food requests or modifications.. My go to is usually the steak & shrimp combo. My Daughter loves their scallops. The sushi is always fresh as well. I ve been to several hibachis in DFW and Hana is great when it comes to flavor. Sammi our server was the best!

Date: 2 years ago

Review №183

Rating: 3

Nice place, nice location. The food is hit and miss. I had a shrimp & steak combination. The shrimp was very good. The rice was ok. And the steak was bland and tasteless. Stick to seafood, I guess. Also their service left a lot to be desired. The waiter was always impatient. When he started bringing in the food, he just started tossing everything al random. Plus he has quite the chip on his shoulder, very defensive. Honestly, I dont feel like I had a pleasant time or meal. Not good for the money we paid.

Date: 2 years ago

Review №184

Rating: 5

Date: 2 years ago

Review №185

Rating: 5

A+ customer service and food is delicious!

Date: 2 years ago

Review №186

Rating: 5

Excellent customer service and tasty foods.

Date: 2 years ago

Review №187

Rating: 4

Long wait time.

Date: 2 years ago

Review №188

Rating: 5

Love the experience Everytime I go...

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 3

Saturday, January 29, 2022 I gave it 3 stars because I just didnt want to be that hateful. They really really only deserve 1 star. I wont be back to this particular Hana Hibachi, unless they can make some major changes. The food is good, but the staff need more training. They need to either retrain or fire the old staff; but, definitely are in need of more staff & the front entry/wait area could use some decorating & better seating. The staff needs to work on time management & customer service skills. Weve been going here 4-5 years now, at least once a year, to celebrate birthdays. There were 10½ of us. The restaurant states they do reservations, but every time weve ever called, we were told they dont take reservations, so we just show up. Last year we actually ended up leaving. This year, we arrived at 6:15pm. It was quite full. We went to the host desk to get on the wait list & waited for about 10 minutes to be helped. A young man asked if wed been helped yet & I said no. He said ok hang on & walked away. He came back speaking with the restaurant manager & I told them both, Ive been standing here & just want to get on the wait list. They said, ok hang on & walked away. They finally came back & asked if we had reservations for our party of 10 & I explained that we call & are always told you dont take reservations. The manager looked very confused & said are you calling the right restaurant, because we have several locations. I assured him I had been calling the correct Hana Hibachi in Murphy (I showed him later). He was polite, but it seemed like he was putting the fault on the customer & not taking responsibility. He put us on the wait list & said it would be 40-45 minutes. People came & left & came in after us & were seated before us of varyibg parties. At this point, we had been waiting for 45 minutes, & a party of 10 came in. At our 70 minute wait mark, the other party was seated ahead of us. We asked why & were told they had a reservation. We were seated 10 minutes later. What is frustrating is that we had attempted to do all the right things & then had to wait. The manager & staff knowing seating was being cleaned for 10 people, they could have seated us ahead of the other party, who had only waited 25 minutes while we had been waiting over 1hr. After being seated, we were first asked for our drink orders. This took another 15 minutes & then my mixed drink didnt have the alcohol in it. I went to the bar to get my drink fixed & waited, along with several others, to be served. Several staff (at least 4) walked past is & never made eye contact, nor asked if someone needed anything. I finally saw the manager behind the bar & said look, all I need is for them to actually put the alcohol in my ($7.50) drink. He looked at me incredulously, shook his head & asked where I was seated. He said hed bring it to me. 3 other customers at the bar told me they would never be back to this restaurant. The manager was very nice, fixed my drink, & came over to speak with us; apologizing multiple times. By the time the chef came over to cook our food, I was past hunger & just nauseated with a horrible headache. I ate a few bites of the rice on my plate, while he continued cooking the other ingredients, & spent the rest of the evening lying in my car in the parking lot, as to not ruin everyone elses night. By the time everyone was done & coming to the vehicles, it was 9:30pm.

Date: 2 years ago

Review №191

Rating: 5

We come here all the time! This is our sushi spot! You cant go wrong with anything you order. I love their house salad aswell! You have to try this place! The rolls are pretty filling aswell. Everyone is always so friendly and welcoming !

Date: 2 years ago

Review №192

Rating: 5

Date: 2 years ago

Review №193

Rating: 5

Took my girls to get hibachi for their birthday dinner a few nights ago. The food as always was delicious and the guy that made our food was wonderful. He kept us laughing and was very entertaining the whole time.

Date: 2 years ago

Review №194

Rating: 4

Not bad at all, happy we found a good sushi place. Surprisingly good and fresh. We will be back for sure

Date: 2 years ago

Review №195

Rating: 5

Absolutely amazing food, I just cant remember the name of the server, simply wonderful and caring.

Date: 2 years ago

Review №196

Rating: 5

First time visiting this location and will definitely be back. Food was amazing, I had the combination fried rice, tried a fire roll and everything tasted amazing. Next time we will do the hibachi

Date: 2 years ago

Review №197

Rating: 5

Date: 2 years ago

Review №198

Rating: 5

The food was very tasty and in generous portions.

Date: 2 years ago

Review №199

Rating: 5

Great lunch prices

Date: 2 years ago

Review №200

Rating: 3

Food was good. Place needs a bit of upgrading. It looks old.

Date: 2 years ago