FedEx Office Print & Ship Center

Review №1

Rating: 5

Always fast and great service. Great management and Staff is top notch. Always greet you as you walk in.

Date: 4 days ago

Review №2

Rating: 1

Better off talking to a brick wall. Clueless customer service

Date: a week ago

Review №3

Rating: 1

The customer service here is terrible. The manager and staff avoid helping customers and expect everyone to know how to use the self service system. I always have a bad experience here. Makes me feel discrimination against me for being brown and of less economic means.

Date: a week ago

Review №4

Rating: 5

Just want to express my appreciation for the help that they do for me Mr David helped and good person also the one which is expert that is Ms Tracey she is very kind and very helpful for people, she have been done a lot for me and I am here to tell you that she is the the best, at all times, I really appreciate her for what she have done for me I given her my love and support and I am writing to the manger to raise her salary because she is very hardworking lady with all my respect, thanks again Ms Tracey for your help.

Date: a week ago

Review №5

Rating: 1

Terrible customer service and very unhelpful staff. Looking to print poster type items. Brought in my flash driver with the item and described what I was looking to do. Manager guy (maybe assistant manager?) was like well we cant take the file unless you send it in email and wont be able to figure the scale for quote the price, even though I told him the dimensions and scale. Then I was like well if I get all that, whats the price and he pulls out his sheet with the prices per sq ft. Okay cool, I saw the one I needed price wise and was like can you write it on a piece of paper so I can do the math...he had no paper or pen. Not sure if he was incompetent or lazy. Never going back....

Date: a month ago

Review №6

Rating: 5

I went to return my AT&T router and I didn t know where to go, after I went to UPS office that it was super full I decide to google a fedex office and this was near to me, for my experience it was super fast and the staff were super friendly and helpful. They gave my receipt so I had proof that I return this item back to the company.

Date: 2 months ago

Review №7

Rating: 1

I do not recommend at all because here they are very kind, helping while the package arrives in their hands because it is convenient for them to pay 1200 and a fraction for a quinceanera dress that I sent to my daughter. It was supposed to arrive on June 18 because I sent it on the 8th and I did it by air by plane and it turns out that Im tracking the package and it still hasnt moved. My daughter is about to turn fifteen and were all nervous about that. Can anyone advise me what to do? Desperate mother.

Date: 3 months ago

Review №8

Rating: 1

Theyll never ship anything on time, not even within 3 days of the date you paid for. Go with USPS, its cheaper, the employees are just as rude as fedex yet somehow someway theyll actually manage to get your package to you on time.

Date: 3 months ago

Review №9

Rating: 2

Date: 5 months ago

Review №10

Rating: 5

David made the whole process quick and easy. Definitely recommend this location.

Date: 7 months ago

Review №11

Rating: 5

This review is for Ray & Mariella s great work ethic and dedication. They went above and beyond for me, helping me GET THE JOB and just as it was closing time . Thanks guys! It s another day for you all, but your help means so much to me.

Date: 8 months ago

Review №12

Rating: 1

The clerk was not capable of looking up my prepaid tracking number to print a shipping label. I had to purchase shipping a second time as a result to get the package moving. The lead/manager yelled at me across the store for opening a package of pens. I had to write 2 numbers on the outside of the package and zero supplies were available in self serve area. FedEx charges a premium for their services; more than any other shipper. The experience in return was poor to infuriating. I guarantee they will loan me a pen at UPS or USPS; why would I want to deal with petty nonsense like this?

Date: 10 months ago

Review №13

Rating: 5

Best customer service I ve had in awhile anywhere. Monique helped us and she was so helpful and kind. Another gentleman came over to also assist (didn t get his name) and he was great as well.

Date: 10 months ago

Review №14

Rating: 1

The worse experience

Date: 11 months ago

Review №15

Rating: 5

This place is amazing, I had a business project that required sending a letter to multiple places and Sonya from the FedEX team handled it like a pro. I would recommend 10/10, she knew exactly what to do and how to do it fast!

Date: 11 months ago

Review №16

Rating: 1

Rude customer service did not want to help with a big printing package ended wasting my money placing it on the wrong side and kept all the sheets I had already paid for

Date: 11 months ago

Review №17

Rating: 1

Poor customer service. Very unhelpful.

Date: a year ago

Review №18

Rating: 3

A very hard place to find in Mesquite. Prices a little higher than expected.

Date: a year ago

Review №19

Rating: 1

Date: a year ago

Review №20

Rating: 1

Wow the people in here are rude

Date: a year ago

Review №21

Rating: 5

I had the best experience today! I had a Happy Return. I came in a little overwhelmed with my baby in the stroller and my kid walking around. I got to the front door and was struggling getting inside and a wonderful guy employee came running from the counter to help me with the door. I didnt catch his name but he was working the counter around 445-510pm on August 16th. Once inside he asked what he could help me with and I told him I had a box in my stroller storage that needed to be returned. He quickly offered to take it out and rushed us to the counter and took care of what I needed in like 10 minutes. He then rushed back around the counter to open the door for us again. He also asked where I was parked just in case I needed help crossing the street. I am definitely coming back here for service if I need it done. Wonderful staff!

Date: a year ago

Review №22

Rating: 5

I had to special print work documents that would not fit on a regular legal sized paper, the staff was having issues BUT luckily Mrs Sonya was there and she knew exactly what to do. She is absolutely wonderful, she greets and acknowledges each customer and this trait has been lost in many businesses. Thank you! This will be my store of choice going forward, as long as she is here.

Date: a year ago

Review №23

Rating: 5

Great customer service

Date: a year ago

Review №24

Rating: 5

I was the emcee at a large event & needed my speech and notes printed on hard cardstock. Your gang at the store on LBJ in Mesquite were beyond incredible. I planned to print when I arrived but had to call your store a couple of times & talked to REALLY smart, sharp, lovely people because I got lost on the way (Hah!) & there was a terrible storm. Crazy confluence of chaos! The team had it ready for me when I got there & were very thoughtful about taking care of my order. They were also treating other customers with great regard in a timely manner at the same time. This is an exemplary Fedex Office. I live in California but work in Texas occasionally. Id recommend this Fedex Office site in Mesquite Texas to anyone. Their customer service matches all the places Ive experienced in other states. Kudos to the whole fantastic crew: thank you, David, Nora, Monique & Mariela!

Date: a year ago

Review №25

Rating: 1

Date: a year ago

Review №26

Rating: 1

They ll open your already boxed package then try to sell you one of their boxes. Go to any other FedEx.

Date: a year ago

Review №27

Rating: 5

Great experience! Mariela was patient and made sure I was happy with my poster print , will definitely be back

Date: a year ago

Review №28

Rating: 5

Wonderful experience! Monique was a great help. From the moment I walked in & greeted to the end of the transaction. Felt I was helped by a friend.

Date: a year ago

Review №29

Rating: 5

Busy at the time of arrival but they worked through the line very quickly and politely. Very helpful staff as I could hear them assisting others as well.

Date: a year ago

Review №30

Rating: 1

They will always try to rip you off and try to charge filling . Says it s will move around.. but same product Fedex delivered same as it is .. no issues that point..

Date: a year ago

Review №31

Rating: 5

I used the computer to print off pdf.s from my email I needed to ship safely to my Daughter. David was so helpful and patient. My daughters name is difficult to spell and he had it correct in one try. :). Thank you David!

Date: a year ago

Review №32

Rating: 1

This is the worst FedEx office every time I come here I can never send anything, they always have some kind of excuse for my shipments, then I go to another FedEx office and I can make the shipment, this office should be closed, for my part I do not recommend anyone to come to this office. Its the worst FedEx office in the world.

Date: a year ago

Review №33

Rating: 1

Charge you for extra stuff. Watch them. Got a prepaid box with padding from google still charged me 14$

Date: a year ago

Review №34

Rating: 1

Listed as a FedEx ship site. Spent 15 minutes circling the shopping center to find out that it was within an office supply store that again advised they were not set up to ship anything only to a accept prelabeled packages for shipment. This reflects on FedEx and not really Walgreens or Office Depot.

Date: a year ago

Review №35

Rating: 1

First time here and they charged me to fill the box with something bc the item inside was moving,so they couldnt send it like that, when I was just returning this box as I received it. They charged me $6 so I lost money and my time . Is better to drop off your boxes at Walgreens.

Date: a year ago

Review №36

Rating: 1

Fed up with this location. 1st bad experience June 2022 my box had a slight scratch and the two bald men forced me to buy another $25 box. 2nd bad experience 7/7/22 with the red hair girl I asked them to tape my box they reviewed it and stated that since it wasn t all the way full with packaging I had to pay an extra $20 to fill it up but if it was already full they wouldn t care Money gougers!!! I would recommend drop off at Walgreens instead

Date: a year ago

Review №37

Rating: 1

I went to get some plans for my husbands work and they gave me the plans almost blank, they were of no use to me, bad work, I dont recommend it at all, if they charged you for the fee, they should do things well, I was served by 2 bald men who I think They dont know how to do their job.

Date: a year ago

Review №38

Rating: 5

Date: 2 years ago

Review №39

Rating: 5

Date: 2 years ago

Review №40

Rating: 1

Not the best FedEx. The manager was horrible and so was his Employee Sonya or Tonya. Just tried to up charge when carparts has already agreed to ship for free. She tells me I need a special wrapping to send a part back but I just went down the street to the Walgreens 2 mins away and they shipped the same box with no problems or any up charges. I ve seen the same lady work with many clients and she speaks to the African-American clients in a certain way and she is African-American. When her district manager comes in she doesn t upsell anymore and she s all of the sudden nicer.

Date: 2 years ago

Review №41

Rating: 5

Date: 2 years ago

Review №42

Rating: 1

The African American woman on the morning shift is horrible at what she does. So I get a package from Carparts through Fedex and its the wrong part for the 3rd time. (Not the problem) I close the box as is and take it up to fedex to get the return label. She tries to upsell me with wrap and stuffing. Now she cant ship unless I buy do to safety but this is how they sent it. Upsell. Seeing that its a car part and they are just the middle man fedex already has payment from carparts to ship.I understand sells but why upsell an inconvenienced client. Note that I came once before and she did this before. But she gets all nice and helps to send my packege when her manager walked in. She just helped wrap the package and sent it. (In front of management). On my second trip a nice man with a hat o. Nicely just took the same package last week and I had no problems. He took it as is. Now this week she does this again. But no manager to humble her so maybe this will. Treat your neighborhood clients better. Ms. Tonya.

Date: 2 years ago

Review №43

Rating: 5

I was having a terrible experience at this store, but that all turned around once the district manager kristine stepped in. This woman made sure I got the exact business cards I was in need of and also had them overnighted to me. She jumped into action my first phone call to her and I can t thank her enough.

Date: 2 years ago

Review №44

Rating: 1

Worst Fedex ever. Refused to take a package back that was damaged by their deliver. Told me I should have refused delivery

Date: 2 years ago

Review №45

Rating: 1

It s unbelievable I have come 3 times to this FedEx office and never can send my packages there is always, I m always use my FedEx account and still, this the second time the lady said something at the that I can t send my package, and here is the thing I go to another office father of course and I m able to send it, these people are super super negative and definitely they don t know what customer service is. I wish I could be able to put 0 stars .

Date: 2 years ago

Review №46

Rating: 5

These employees work really hard. I was helped by Tracey who was very nice and professional. I noticed a customer being quite ugly to the other representative working, and she handled it much better than I would have. As a customer service employee myself, I just want to say thank you to Tracey and the other female CSR who were working on the morning of 7/18. Yall are going great. Keep it up.

Date: 2 years ago

Review №47

Rating: 5

I am an online Seller, Ebay, Poshmark and Mercari, shipping is very very important. I have done a lot of shipping with Fed Ex Office LBJ Mesquite in the last 4 years. Sonya and Tim, They Are FED EX with Business Knowledge and Customer Service Skills to the highest level. Thanks again Sonya and Tim for saving me time and money.

Date: 2 years ago

Review №48

Rating: 5

Date: 2 years ago

Review №49

Rating: 5

Friendly, knowledgeable staff and Great attitudes. I like going there when I need their services

Date: 2 years ago

Review №50

Rating: 5

Eva was super helpful and friendly, was my first time sending something out for warranty in 3 big boxes and she made the process super easy ! Would definitely recommend coming here, my phone was also about to die at the time and she offered her own personal charger. Above and beyond on the customer service ! Thank you again Eva !!

Date: 2 years ago

Review №51

Rating: 1

I wouldn t go here if my seller didn t use Fedex. They ve always hesitated to get my return packages(already paid for) not sure why.

Date: 2 years ago

Review №52

Rating: 1

Charged me to repackage my box even though it was a return that was packaged how i received it delivered by FedEx

Date: 2 years ago

Review №53

Rating: 5

Sonya was absolutely amazing in handling a last minute print job that we needed asap. While other print shops were telling me it would take a day, Sonya was very helpful on the phone and then once we got in the store all of the staff was very helpful. They were able to get all the documents we needed within 30 mins. GREAT service! Thank you!

Date: 2 years ago

Review №54

Rating: 5

Date: 2 years ago

Review №55

Rating: 5

I go here when I need to get an express package out the door and get a receipt as confirmation. In and out in no time.

Date: 2 years ago

Review №56

Rating: 5

I was sending multiple packages, and they got sent to the wrong places. My mom got the wrong card and gift, which was sad, but they were so kind about resolving the issue. Thank you!

Date: 2 years ago

Review №57

Rating: 1

Date: 2 years ago

Review №58

Rating: 4

I ve been here a few times and the staff took care of my needs promptly

Date: 2 years ago

Review №59

Rating: 5

Tanya Cantley deals dope out of the Mesquite ground office. Drug test her. She shoots up and everyone knows it. Not a good person to have working for you.

Date: 2 years ago

Review №60

Rating: 2

After standing in line for 20 min an associate told everyone in line if they just needed to drop off with no receipt to place the boxes at a corner. Waste of time I stood there when I didnt have too.

Date: 3 years ago

Review №61

Rating: 1

This is one of the worst places to go to for your shipping needs. Half the time, if you ship an item from here, it most likely wont arrive on time. Also, DO NOT let anyone you care about apply or work here. The supposed Store Mgr, Tracey, isnt a store manager by any means. She doesnt care about her employees. She lies to appease situations. She calls employees in on their day off, just so she can leave the store for the day. She doesnt train anyone, but instead has new hires TRY to train you. There is no work structure at this location. A customer violently attacked an employee behind the counter, plus 2 other customers, and when charges were pressed against the attacker, Tracey tried to persuade the employee and customers not to use their rights, to press charges. The cops were called and the attacker was arrested. This location has a horrible workplace environment. The Assistant Mgr, Geno, isnt any better. The few employees that work there discriminate against others and customers, but will act like your friend, until you leave the store. Stay away from Sonja if you know whats best for you. She acts nice, but is very demonic when working there. As an employee, your job will be threatened daily, unless you give in and do what they say. If you want to transfer, you will be denied, and your job will be threatened. I dont know how this place stays in business. If I were you, I would definitely pick a different location. Hopefully the other stores are much nicer and will accommodate your business needs. The only employee that has any respect for the customers and your shipping needs, is Tim. Tim is a great guy and will take care of anything you need. Hope you find a much safer and professional location. I will never visit this store again. Good luck and have a great day!

Date: 3 years ago

Review №62

Rating: 1

Date: 3 years ago

Review №63

Rating: 1

The American manager He did not attend me because I only have a passport. I have been sending packages for a long time and this lady ran me out of the store. Very bad

Date: 3 years ago

Review №64

Rating: 1

My urgent small package not delivered on time. When i requested refund they refused. Fedex customer service is very poor and the rep. did not have no explanation other than to say sorry!!! Tracking # 280584465144 & case # C-29259217

Date: 3 years ago

Review №65

Rating: 5

Omg!!! Upon walking in the store i was greeted and felt welcomed. Tim was very great with everything he did to help me complete my task and was very fast paced. Tracey was awesome as well. You never know the small things that will make your day. All of the other associates were awesome as well . I will be back

Date: 3 years ago

Review №66

Rating: 3

I had two packages come from the same shipment and they did not want to recognize that both packages had the same tracking. And refused to make a copy of the tracking for the separate package therefore I had to make another copy out of my inconvenience so that got the next day to bring the box again.

Date: 3 years ago

Review №67

Rating: 5

Wonderful staff, very helpful.

Date: 3 years ago

Review №68

Rating: 1

The lady told us to print out a label & we emailed it to fedex & she print it out for us & shipped it to the wrong address & sent it back to my house & we had to take it back to fedex & the packaging was already beat up & they told us it s to beat up so you have to pay for a new box & etc knowing we already did our part I just don t see why they couldn t return it like it wasn t our fault for the packaging to be like that.

Date: 3 years ago

Review №69

Rating: 5

Amazing experience with from the store manager Tracey with my visit there! She is Awesome and even had super cute shoes. She made my experience Amazing and I will be back. Thanks Tracey!!!!

Date: 3 years ago

Review №70

Rating: 1

They lost my package. 300 dollars out the window. Package arrived at destination empty. They said they were not responsible . filed a claim and never heard from them. Very poor service from this location and the 800 #.

Date: 3 years ago

Review №71

Rating: 5

The staff is very friendly and they help me very well according to my needs. Thank you.

Date: 3 years ago

Review №72

Rating: 1

These people are rude for no reason then made me pay 50$ for boxes that were damaged when I received them from the facility I got my parts from that are struts. If I don t wanna pay for the service then I can put them back in my car and I m 6months pregnant.

Date: 3 years ago

Review №73

Rating: 1

If I could give this location a NEGATIVE 5 stars I would. I have been an online seller for a popular auction/buy now company for 20 years. So I am no dummy when it comes to shipping charges as a seller. I purchased a FedEx label through this auction/buy now site. I was well within the guidelines of my width length and girth. I had a beautifully packaged picture to send to a buyer. I took my package into this location with my FedEx label attached and they informed me I could not send it in the packaging I had. They told me I had to purchase another shipping box for $26 and they took my label off of my box and put it on this other box. I asked them if there would be any other charges other than the shipping label I had already purchased plus the $26 for this other box they were requiring me to put my box in. And they said no. They shipped my package and they ended up charging the auction site which then charges me for $222 and some odd change close to a month after the buyer received the package because the box they put it in sent me into an oversize charge plus an overage wait. And before I left this location I questioned numerous times if that would happen and I was told NO. This location refuses to help me and told me I need to call FedEx Customer Service. FedEx is telling me I need to contact the auction site. The auction site is telling me I need to go through FedEx. So nobody wants to help. I covered all bases and asked questions and because of the negligence of a FedEx employee at this location who failed to tell me the correct information when I asked about extra charges, I got an astronomical amount billed to me. Because nobody in their right mind would sell an item for $95 plus pay seller fees on that $95 plus have to buy supplies out of pocket like bubble wrap and then turn around and pay shipping charges of $222 to send the item. I want to be reimbursed for the extra charges that I CLEARLY asked about over and over again if there would be any and I was told NO there are none. I just had to buy a different box and that s what I did. I will NEVER go to this location EVER AGAIN. ****UPDATE: I put in a dispute through the auction site. The auction site contacted Fed Ex and Fed Ex denied the dispute. They make me sick. They won t even do anything about their incompetent employees at this location so needless to say, I m DONE giving Fed Ex my business as well.****

Date: 3 years ago

Review №74

Rating: 1

Date: 3 years ago

Review №75

Rating: 5

I had a wonderful experience here! The employee who helped me, either the manager or the assistant manager was kind and helpful! I was in and out in less than 10 minutes! I will be back!

Date: 3 years ago

Review №76

Rating: 5

Sonya and Tim makes this Fed Ex Office Fast and Efficient.

Date: 3 years ago

Review №77

Rating: 5

Good service and they have people who are bilingual and help you a lot

Date: 3 years ago

Review №78

Rating: 1

Ive been here numerous times and always get bad service, and then go to other FedEx locations and ship things with no problems

Date: 3 years ago

Review №79

Rating: 1

I had a package sent off from this location on 9/19 paid $19.04 for shipping to have my package to be sent and received to my friend by 9/24. Monica that took my payment and modified my package. For the past week it has been saying pending. I spoke to fed ex customer service number rep and to see why have my friend received her package. I was told I need to contact the store as I did. I called twice a rep name RAY and MONICA said that I need to contact customer service which I declined no. Because 1-800 line said i need to contact store 4 reps told me that already. They have to the worst customer service. Do not over speak me when I m talking, especially when YOU the sender has sent off my package. I will definitely go to a different location because they are rude as hell. Do better and maybe you ll have a more positive outcome.

Date: 4 years ago

Review №80

Rating: 1

My box was opened and my cosmetics were used!!!

Date: 4 years ago

Review №81

Rating: 5

Date: 4 years ago

Review №82

Rating: 1

Hola quiero reportar a la empresa Fedex local en mesquite Tx. I call costumer services yesterday and today and they don t do nothing with my delivery my spected delivery was on Monday. In then the next business day and then again the next business day so this it s a 3 time reschedule for delivery. The problem come when they said that the driver come to my door and I was not at home and I am desapointed because I was at my porch all the morning específic at the time of the su post delivery wish was not true I insist to fedex to don t play with the consumer I definitely not recommend I also want to let them know about the inconvenience when they drop off the packets in apartan complex outside of the Porch. If you have a porch they will not living in side the porch they will drop outside Easy for e strangers to take it. Please fedex you guys have to do something to prevent losing items I am not going to write the traking #. For confidential proposed but I will pos a copy of the History of the driver will my packet Wednesday , 9/11/20198:51 amMESQUITE, TX Delivery exception Customer not available or business closed 3:48 amMESQUITE, TX On FedEx vehicle for delivery 3:31 amMESQUITE, TX At local FedEx facility Tuesday , 9/10/20195:44 pmMESQUITE, TX Arrived at FedEx location 9:34 amMESQUITE, TX Delivery exception Customer not available or business closed 6:32 amMESQUITE, TX On FedEx vehicle for delivery 6:24 amMESQUITE, TX Arrived at FedEx location 6:21 amMESQUITE, TX At local FedEx facility 3:43 amHUTCHINS, TX Departed FedEx Monday , 9/09/201910:57 pmHUTCHINS, TX Arrived at FedEx location 10:26 pmHUTCHINS, TX In transit 10:15 amHUTCHINS, TX In transit Sunday , 9/08/20198:36 pmROYSE CITY, TX In transit 8:34 amROCKWOOD, TN In transit Saturday , 9/07/20199:34 pmEDISON, NJ Departed FedEx location 4:11 amEDISON, NJ Arrived at FedEx location 12:27 amHOLBROOK, NY Left FedEx origin facility Friday , 9/06/20199:05 pmHOLBROOK, NY Arrived at FedEx location 2:50 pmHOLBROOK, NY Picked up Thursday , 9/05/2019

Date: 4 years ago

Review №83

Rating: 1

Had a standard fare RMA return to send out with a pre printed label. Dropped the package off but instead of simply using the label I provided FedEx printed one of their own... and entered the wrong to and from address! So instead of shipping my return to the manufacturer they accidentally shipped it BACK to me. Not sure how no one at the location caught this considering the package was supposed to be sent to New York.

Date: 4 years ago

Review №84

Rating: 1

Horrible customer service. Exorbitant fax fees using the slowest fax machine I have ever used in the last 20 years. Not worth the time. Very unhelpful staff. Will not recommend. Owners should consider retraining the three dumb-heads manning the store today

Date: 4 years ago

Review №85

Rating: 1

Bad customer service. If I could give 0 I would, Karen was so rude. She did not let me ship my package because she said my package was loose and told me that I had to buy the pad from them. She gave an attitude no wonder why this location have so many bad reviews.

Date: 4 years ago

Review №86

Rating: 1

This location has the WORST CUSTOMER SERVICE & EMPLOYEES. The guy at the front completely ignored me & did not look for my package. The manager or whoever the women was is even worse. They are ignorant & don t even try to help.

Date: 4 years ago

Review №87

Rating: 1

If a package is being delivered to my house and has to go to this location first it will never get to my house! Ive had to make 3 claims so far because of them. Theyll even list it as delivered when it clearly was not. I work from home and will watch them drive past me and then get a notification that it was delivered. Horrible service!

Date: 4 years ago

Review №88

Rating: 5

Friendly staff!! Also eager to help!!

Date: 4 years ago

Review №89

Rating: 1

I had the worst experience ever trying to fax documents. I stood in the local store and no one asked me if I needed help for 3 to 5 minutes. I was told by a representative that your fax machine does not take cash. So I leave and go put money on my card to come back and be told by another employee that I could use cash. This was a huge inconvenience for me and these needed to be faxed immediately. I will not visit this store because the customer service was terrible and I will be informing my family and friends in the area of this experience.

Date: 4 years ago

Review №90

Rating: 5

Great staff with wonderful customer service. I was in and out in no time.

Date: 4 years ago

Review №91

Rating: 4

FedEx location is clean and well stocked. The staff is friendly and helpful and quick.

Date: 4 years ago

Review №92

Rating: 4

Great!

Date: 4 years ago

Review №93

Rating: 2

Place is clean and affordable. But who ever is there Saturday morning has a bad attitude and made me look elsewhere for printing even tho is more expensive. Customer service goes a long way and I would give those two, dark-hair ladies 0 stars.

Date: 4 years ago

Review №94

Rating: 5

Rihanna is awesome, very helpful, patient & polite. A++++++

Date: 4 years ago

Review №95

Rating: 1

Date: 4 years ago

Review №96

Rating: 1

On tracking it said attempted to deliver, my door camera said other wise. As of now my package is considered a lost package because this location apparently loses packages all the time? I would not be surprised if I walked in and saw someone wearing my lost package. TERRIBLE TERRIBLE location. I live a few blocks away, and really doesn t make sense why my package has been lost for over a month now.

Date: 4 years ago

Review №97

Rating: 5

Date: 4 years ago

Review №98

Rating: 1

BAD!!!!! COSTUMER SERVICE

Date: 5 years ago

Review №99

Rating: 3

any where else in mesquite texas

Date: 5 years ago

Review №100

Rating: 1

Date: 5 years ago

Review №101

Rating: 5

Rianna and Jessica were so helpful. I went in with a printing project. Told them exactly what I was trying to accomplish and they told me no problem and enlarged and printed it exactly how I wanted it. They made something I thought that was going to be so complicated very easy! Thanks ladies on helping me get my project done.

Date: 5 years ago

Review №102

Rating: 5

Had to send stuff to Boston pretty cool prices

Date: 5 years ago

Review №103

Rating: 1

My tracking has been saying on way to deliver for the past 9 hours now. My package still isnt here

Date: 5 years ago

Review №104

Rating: 1

Called ahead to verify if fax was available. It s an automated system and when trying to direct to the location, it simply hangs up.

Date: 5 years ago

Review №105

Rating: 5

I walked in and the store around 9:15pm. It was full of people and I worried that I wouldn t be serviced quicky or even acknowledge and the direct opposite happened. Rianna greeted me and everyone else who came in the store, she was multitasking but not in a way that took away from my needs, she was knowledgeable about the services that I needed and redirected me from what I thought I wanted to other options that yielded the best results for what I needed. She didn t make me come back instead she did it while I waited.

Date: 5 years ago

Review №106

Rating: 4

Date: 5 years ago

Review №107

Rating: 5

Theyre open late which is very convenient since I work from home and have to wait for my packages to be delivered which can sometimes be late in the evening. I can drop them off with no worries, and fast service and a very friendly staff.

Date: 5 years ago

Review №108

Rating: 5

I was greeted as soon as i walked in by friendly staff. They are fast workers, they helped me with my package and i was out in less then 5 minutes. 10 out of 10, would recommend!

Date: 5 years ago

Review №109

Rating: 5

Was greeted as soon as I walked in! Tim was great and he knew exactly what I needed. He got me in and out in no time! Tim is a true example of what a customer service associate should be!

Date: 5 years ago

Review №110

Rating: 5

Was greated right away by a gentleman named Tim and was very pleased by the service! He was very helpful!

Date: 5 years ago

Review №111

Rating: 5

Date: 5 years ago

Review №112

Rating: 5

This office is well run. The staff recognizes their regular customers instantly and treats them like family. They keep an upbeat positive energy.

Date: 5 years ago

Review №113

Rating: 5

I got best service. Rianna is the one made my day. She helped me the best way possible.

Date: 5 years ago

Review №114

Rating: 5

Date: 5 years ago

Review №115

Rating: 5

Date: 5 years ago

Review №116

Rating: 1

On top of my package delivery date changing, it came very damage!!! Horrible horrible service! You couldnt bother to knock at my door? Or ring the door bell to deliver a fairly large item???! Shame on you! Will not order from fedex again!

Date: 5 years ago

Review №117

Rating: 1

Most unethical group of people i have ever seen. Charged me, an adult male, $11 for a scan of a document. My teenage sister went today to have the same thing done... not only did they unapologetically destroy my document but they Charged her 1000% more than i. Strong move in a time like this; i hope taking advantage of young girls is not a business strategy but apparently is. I gave them a chance to correct their mistake and reputation but they could care less. Don t do business with this location or with fedex unless you want them to prey on you or your loved ones.

Date: 5 years ago

Review №118

Rating: 1

I dont write reviews, but feel I need to in this case. I went in have them pack and ship a 24in monitor and Mac mini, keyboard, mouse, etc... The worker says it will need to be 2 boxes, okay. Says give me a minute to pack it. He goes over and starts wrapping the hell out of the monitor with bubbles. He then gets a box, just for the monitor, no lie was easily 4-5 times bigger than the monitor. I mean it was excessive. I asked do you not have a smaller box? He said he has an 8in x 8in, I said for the monitor. He then asked do I want it to arrive in one piece or broken? Long story short, this all could have been avoided by showing the box before he started using 10ft of bubble wrap.

Date: 5 years ago

Review №119

Rating: 5

Date: 6 years ago

Review №120

Rating: 5

Great people to help with all my shopping needs

Date: 6 years ago

Review №121

Rating: 5

Great experience. Very helpful employees. I love this location.

Date: 6 years ago

Review №122

Rating: 5

Good help

Date: 6 years ago

Review №123

Rating: 5

Scott was very helpful! All staff friendly and professional.

Date: 6 years ago

Review №124

Rating: 1

Date: 6 years ago

Review №125

Rating: 5

Pam was very helpful..

Date: 6 years ago

Review №126

Rating: 5

Date: 6 years ago

Review №127

Rating: 5

Here is a Printing and Shipping and Receiving Package co and Supply needs

Date: 6 years ago

Review №128

Rating: 5

No long lines. Nice and courtesy.

Date: 6 years ago

Review №129

Rating: 5

Date: 6 years ago

Review №130

Rating: 4

Date: 6 years ago

Review №131

Rating: 5

Date: 6 years ago

Review №132

Rating: 5

Date: 6 years ago

Review №133

Rating: 5

I came to drop off a package to deliver next day the clerk even came out to help me grab the package her name was Destiny was very polite

Date: 6 years ago

Review №134

Rating: 1

When you have a clerk that transposed numbers and sends packages to the wrong place, makes for a terrible Christmas for a 2 year old grandson. I think next time Ill use a different carrier. His little heart will be broken Christmas morning with no gifts from his Grandma and Grandpa.

Date: 6 years ago

Review №135

Rating: 4

Always a busy place and the customer service is Great!

Date: 6 years ago

Review №136

Rating: 1

Zero stars if i could

Date: 6 years ago

Review №137

Rating: 5

Date: 6 years ago

Review №138

Rating: 5

The location at Mesquite Is awesome the staff is Very helpful And friendly

Date: 6 years ago

Review №139

Rating: 5

The staff have always been very friendly and helpful whenever I come here.

Date: 6 years ago

Review №140

Rating: 5

Date: 6 years ago

Review №141

Rating: 4

Date: 6 years ago

Review №142

Rating: 1

I was at work yesterday when my package was delivered so nobody was there to sign it off. Today I am off I was sitting there waiting for a knock on the door to receive my package but Instead received an email stating business was closed or nobody was home. I was sitting right there waiting. Now again I have work tomorrow so Im just going to hold it at the nearest location. A knock wouldnt hurt.

Date: 7 years ago

Review №143

Rating: 3

Date: 7 years ago

Review №144

Rating: 1

Ive been sitting in front of the store since 10am, the time they are supposed to open. Its 10:30am and they are still not open.

Date: 7 years ago

Review №145

Rating: 1

Date: 7 years ago

Review №146

Rating: 5

Very helpful friendly staff! Kim was awesome!

Date: 7 years ago

Review №147

Rating: 5

Date: 7 years ago

Review №148

Rating: 4

Date: 7 years ago

Review №149

Rating: 1

I tried to pick up a package that was originally shipped to my parents house and they refused to give it to me even after showing my tracking number, drivers license, AND original amazon order.

Date: 7 years ago

Review №150

Rating: 5

I am disabled but volunteer with a local religious group. This location went out of their way to accommodate me by allowing me to email and the files and have other volunteers to come up they even work for free

Date: 7 years ago

Review №151

Rating: 5

Date: 7 years ago

Review №152

Rating: 5

Friendly, punctual Acknowledged my presence when i walked through the door, everyone looked busy. In and out fast

Date: 7 years ago

Review №153

Rating: 1

Worst FedEx!!! They tell you one thing then another one, making me waste my time making a fool out of me, I came three times and I still didnt get my shipment cuz they kept changing their mind.

Date: 7 years ago

Review №154

Rating: 1

poor services . Im always being rushed , and every time I come Someone is always making a mistake on my faxing .

Date: 8 years ago

Review №155

Rating: 1

I dropped a package in the drop box on Saturday for Monday delivery and the package was never delivered. The package was just delivered five days later. I went to the store and was told they had no record of it but I had my receipt to show them.

Date: 8 years ago

Review №156

Rating: 1

Destiny was unwilling to accept a package that had movement inside. I took this as an upsell (they sell bubble wrap, foam etc). She asked what was inside, I said a broken MS Surface tablet, packed in the original MS box, with bubble wrap and air bags, placed into an Amazon box, going back to MS. She asked a coworker if they needed to repack and she said if there is any movement then they need to repack. Historically FedEx air has been much more careful that their competitor, for me anyway, and the device was already RMAd - there is no way they could hurt it further other than a microwave or something. So I drove to another location and they accepted it with no issue.

Date: 8 years ago

Review №157

Rating: 5

Date: 8 years ago

Review №158

Rating: 1

Date: 8 years ago

Review №159

Rating: 1

Rep was not helpful, I dropped off 4 packages and because the package had movement she rejected...... last week when i dropped off there was no issue : i guess well see What Brown can do

Date: 8 years ago

Review №160

Rating: 4

Date: 8 years ago

Review №161

Rating: 4

The people that work here are very helpful. I needed to print out airline tickets for recent trip while in Texas. They assisted me with using the kiosk to print my tickets & make my flight. I saved $30

Date: 8 years ago

Review №162

Rating: 5

Date: 8 years ago

Review №163

Rating: 5

Scott is great.

Date: 8 years ago

Review №164

Rating: 5

Date: 9 years ago

Review №165

Rating: 5

Very helpful

Date: 9 years ago

Review №166

Rating: 3

Date: 9 years ago

Review №167

Rating: 5

Nice place where i can go print or scan some documents and then leave to go about my business. Its never been too busy & the staff are nice & very helpful.

Date: 9 years ago

Review №168

Rating: 5

ITS A GREAT STAFF THERE WORKING... THEY ALL HAVE GREAT ATTITUDES AND HAVE EXCELLENT CUSTOMER SERVICE SKILLS..... GREAT PLACE TO DO BUSINESS WITH!

Date: 10 years ago

Review №169

Rating: 1

Date: 10 years ago

Review №170

Rating: 5

Nice clean location, things ship on time. I usually deal with morning shift - always cheerful even if theyre slammed with work. One employee; Sonya - I am always glad to see. Shes always very helpful and has great customer service skills. Ive never seen Sonya once where she didnt greet me politely and didnt have a big smile on her face, even when I have a huge heavy package to hand her. This is my favorite FedEx location.

Date: 10 years ago

Review №171

Rating: 5

Store is kept clean, and it is always a pleasure dealing with the morning crew. They are always helpful, even when very busy. I am very happy to visit this location everyday for when I pick up parts for my job. I recommend their services to everyone.

Date: 11 years ago