Whataburger

Review №1

Rating: 5

THEE FOOD WAS DELICIOUS AND THE SERVICE WAS GREAT.

Date: 2 days ago

Review №2

Rating: 4

Employees were very courteous and nice.

Date: 6 days ago

Review №3

Rating: 1

If I could give them 0 stars, I would. I had order my burger with cheese and when at the drive through, I asked to fix my burger and they declined, said they couldn t fix it or give me a new one because the burger was made already. I don t understand, why they couldn t just add the cheese if I m paying for it??? Plus my fries were cold. DO NOT RECOMMEND COMING TO THIS WHATABURGER

Date: a week ago

Review №4

Rating: 4

One of Texass great fast food chains. Been going to this location for decades,one of the first Whataburger in Mesquite and in the area. Ive never had any issues. Provided condiments, napkins w/o having to ask. One of few Whataburgers with the iconic big triangle roofs! Keeping the original look but keeps it well maintained. Also, there are plenty of covered parking spots if you want to park and eat your food while its hot & fresh!

Date: a week ago

Review №5

Rating: 2

Date: a week ago

Review №6

Rating: 2

The lady at the window was Ina bad mood I guess. Bad attitude.

Date: a week ago

Review №7

Rating: 1

If you don t mind awaiting 20 minutes + for food, this is the place. The wait time for your food is always extensive here. Really sad place and management is horrible and don t like you to speak your concerns regarding wait time. Either hire more employees or shut it down. No one should ever have to await 20+ minutes for hot food. Just sad!

Date: 2 weeks ago

Review №8

Rating: 1

Date: 2 weeks ago

Review №9

Rating: 4

The shakes were weak on the flavor. Ordered from Whataburger many times in the past at various locations and this ones shakes are not recommended. Burgers are still good though. Staff is good here also.

Date: 2 weeks ago

Review №10

Rating: 5

Date: 2 weeks ago

Review №11

Rating: 5

Date: 2 weeks ago

Review №12

Rating: 1

Not once but twice after I told them food order was wrong..they still got it wrong..how freaken hard is it

Date: 3 weeks ago

Review №13

Rating: 5

Sometimes the lines are long and take very long. Ive waited 20+ minutes in drive through, but well worth the wait! The staff are always kind and the food is delicious! I recommend the spicy bacon burger meal, the patty melt and all the kids meals are good. The chocolate chip cookie is also good.

Date: 3 weeks ago

Review №14

Rating: 1

The individual answering the drive through was so rude absolutely ignorant

Date: 3 weeks ago

Review №15

Rating: 1

Date: 4 weeks ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

Date: a month ago

Review №18

Rating: 4

Surprisingly enough, my food was out fast and hot. Enjoyed my visit very much this time

Date: a month ago

Review №19

Rating: 3

There was a very noticeable black hair in my burger. I feel sooooo sick now.

Date: a month ago

Review №20

Rating: 1

Cold food. Cold coffee and angry and indifferent service. This place has really gone downhill since the pandemic.

Date: a month ago

Review №21

Rating: 3

Date: a month ago

Review №22

Rating: 1

This place is the WORST whataburger EVER! They evening manager doesnt care, my order is always screwed up or something is missing as usual and last night was the final straw after eating here over 40 years these guys give me gravy that looked like it had already been used bye someone else, drove all the way bake to get gravy for my food that was ice cold. STAY AWAY from this DUMP.

Date: a month ago

Review №23

Rating: 1

Absolutely the worst Whataburger ever! they are 5 out of 6 for wrong orders . Sad Ive been going here for 50 years well not anymore not this one.

Date: a month ago

Review №24

Rating: 5

Friendly staff and the food was hot and freshly made

Date: a month ago

Review №25

Rating: 1

45 minutes in the drive thru Slowest whataburger by far this place should not have fast food in their name! Never again

Date: a month ago

Review №26

Rating: 5

Date: a month ago

Review №27

Rating: 1

I know to keep my expectations realistic. However, my recent visit Whataburger was beyond disappointing. Its clear that management has let things slide significantly.Upon arriving, I was taken aback by the disarray from not having any buns to not having any cup holders as i approached the window, I couldnt help but glance inside, only to be met with a snarky comment from the employee: Why are you looking in here You just place your order. This kind of attitude is a clear indication of how little they care about customer experience.From the messy counters to the indifferent staff, it seems that the management has completely checked out. Fast food doesnt have to be gourmet, but basic cleanliness and courteous service should be a given. Unfortunately she failed miserably on both counts.Save your time and money and go somewhere that values its customers and takes pride in its service.

Date: a month ago

Review №28

Rating: 5

Always good service at Whataburger the burgers are always good and the fries are always hot and never had an issue with them and any location

Date: 2 months ago

Review №29

Rating: 2

Date: 2 months ago

Review №30

Rating: 5

This Whataburger is in the original style of buildings and gave the place a retro vibe that was out of this world. Curbside pickup was quick, and the young lady was super kind to go back in and get some creamer that I forgot to ask for! Great service and attitude.

Date: 2 months ago

Review №31

Rating: 4

They always have new people every time I go. This time it was good, other times it was an attitude

Date: 2 months ago

Review №32

Rating: 5

Date: 2 months ago

Review №33

Rating: 5

Date: 2 months ago

Review №34

Rating: 5

Date: 2 months ago

Review №35

Rating: 4

Date: 2 months ago

Review №36

Rating: 5

Date: 2 months ago

Review №37

Rating: 1

It is so rare I dont leave a 5-star review. I know businesses are struggling, and ratings drive the industry. If I cant leave 5, I tend to not review at all. Yet, I cant morally or ethically give this store a rating higher than 1-star. The food is what youd expect, so is the long wait like most Whataburger locations, but this store at Belt Line and Kearney/Gross Rd has the rudest, nosiest staff Ive ever encountered. I dont go to a drive-thru to be interrogated about my day, I dont know anyone who does. One employee asked me loudly out the drive-thru window, you mad bro? and out of the kindness of my heart I ignored the question but he asked again, louder. I wasnt, until he had asked it the second time. Ill elaborate: After providing my unlocked phone, I was rudely informed we dont take apple pay, when I dont use Apple at all, in any context, as a rule. My tap to pay literally mimics my cards tap, and has always been accepted anywhere that has tap to pay capability. I said as much, indicating that the employee should try again. Another employee shoved past them, interrupting, insisting I need to give them the physical card. So, trying to not hold up the line, I immediately began to dig it out of my bag, where it has been packed for nearly six months. Its 2024 legitimate businesses with a real tap to pay do not ask for my card, so theres no reason for me to keep it within easy reach. While digging through my bag to fulfill their arguably ridiculous assertion, is when the younger looking employee shouted, you mad bro? and when I didnt instantly answer him hey bro, you mad that you need your card? Im nearly 40, Im not your bro, Im a customer in your line, and my mood (or the cause of it) is none of your business. NO, BRO, I wasnt mad, right up until you were so brazenly disrespectful, and loudly asked me twice if I was mad. Ironic, when you couldve just politely requested an alternate payment method from me, like an adult, and I wouldnt have thought twice about it. The people I know in this area warned me to not go to this particular store, that I should detour and visit any nicer Whataburger, and I wish to God I had listened to them. Im a chill guy, it takes a whole whole lot to upset me at all, and today I left the Whataburger in a seething rage. Ive learned my lesson. I wont be back. I really hope everyone learns from my experience dont go. It doesnt matter how good the food might be if the staff is rude. EDITED TO ADD: They also forgot my ordered condiments, and didnt include napkins. So in addition to being rude, they also are incapable of handing you a complete order. You have been warned dont waste your time or money at this one. Parking: Its a classic drive-in with a drive-thru. Be prepared to park either way, youre almost certainly not getting your order at the window

Date: 2 months ago

Review №38

Rating: 5

Food is always hot and fresh

Date: 2 months ago

Review №39

Rating: 1

This location is the worst. Every time we come (which is like once every 4 months) we have a issue with the order and unfortunately it s one of the only places open past 10 near us. We came here on Saturday 07/06 at 11:15 pm and there was only 2 other cars in the drive thru. When we pulled up to get our order taken we were told it was a 25-35 minute wait JUST TO GET OUR TAKEN! Yes! TAKEN. I thought that was ridiculous for a fast food place. We obviously left, but will never try to give this whataburger a chance ever again.

Date: 2 months ago

Review №40

Rating: 1

Had me pull up and wait 20 minutes for a small fry, which was not fresh. So y the wait. Place is full of clowns even the manager as she watches the drive thru get back up but does nothing to help her staff.

Date: 2 months ago

Review №41

Rating: 1

Ordered a cheeseburger and they forgot cheese. I went back and they attempted to just stick a slice of cheese on it and give it back

Date: 3 months ago

Review №42

Rating: 5

Date: 3 months ago

Review №43

Rating: 2

Used to love coming to this location but the service has been less than satisfactory in the past few months. I ve had two different negative experiences. First experience involved getting a cold hamburger combo. The meat was cold and you could obviously tell that it wasn t fresh. When I made a complaint to the girl that charged me for my meal, she responded by saying that the meat was placed on the bun straight off the grill. Which was not the case because the burger was cold to the touch. Not very professional customer service from the girl. If a customer complains, that s not how you respond. My burger was remade but it made the overall experience uncomfortable. Second experience involved ordering a chicken tender combo so that I could avoid the same type of situation with something being wrong with the food. I chose to dine in, so I waited for my combo for more than 20 minutes. I didnt see a sign of anyone coming to give me my order so I stood up, took my receipt to the front, and only then one of the employees called my order number to be picked up when she saw me standing at the front. Overall just disappointed at how much the customer service has changed.

Date: 3 months ago

Review №44

Rating: 1

Date: 3 months ago

Review №45

Rating: 5

Date: 3 months ago

Review №46

Rating: 3

The burgers were not as good as they use too be. Meat taste like soy meat. Not fresh tasting. I always loved Whataburger not so much now. Very disappointed.

Date: 3 months ago

Review №47

Rating: 1

Was good years ago now it s just a bunch of kids playing around in there. Took me almost 30 minutes in the drive thru, there were only 2 cars and was not busy at all. As I came to the window and sat waiting all I could see was the kids playing around no cooking going on. Then when I left they forgot a sauce I asked and paid for. I didn t even bother going back in. Waste of time.

Date: 3 months ago

Review №48

Rating: 2

The overnight Manager i think has relapsed and is overwhelmed with his family stress. He cursed out an employee, rages out in a disrespectful manner. His excuse of these actions is because he s just stressed out but it s more to it. There is no self control.

Date: 3 months ago

Review №49

Rating: 1

They are so ghetto and unprofessional (late night crew) A male was on the phone with me cussing at another guy! And then I was upset and y one of the guys talking about calm down! I was pissed off because I had to come back up there And then when they recooked my onion rings they were worse than the first ones!!! Don t go to this WHATABUGER!!!!! NIGHT CREW SUCKS!!

Date: 3 months ago

Review №50

Rating: 1

Slowest fast food place I have ever been to. Its ran by a bunch of freshman high schoolers who have no interest in being here in the first place

Date: 3 months ago

Review №51

Rating: 4

Date: 3 months ago

Review №52

Rating: 3

Needs updating and I wasnt too happy to get a flat soda. People were nice, they just need to update a little bit.

Date: 3 months ago

Review №53

Rating: 4

Date: 3 months ago

Review №54

Rating: 1

This location has lost everything... sloooooooooow service, 45 mins in drive-through for 2 burgers. 5 cars in front of me asked to park, one lady for atleast 20mins for a small order of fries. Regrettably, Mesquite has a whole is becoming terrible, we really do not need anymore DDs and Dollar Generals Dan Aleman and crew, and this What-a-burger has completely given up on not also being trash!

Date: 3 months ago

Review №55

Rating: 5

Date: 3 months ago

Review №56

Rating: 5

Date: 3 months ago

Review №57

Rating: 1

My food was cold and the employee where so ghetto . It was so bad that the cook had to bring me my food because the other employee walked out the building. I wont be eating at any other place they have open.

Date: 3 months ago

Review №58

Rating: 4

I like this location but the morning crew needs help bad

Date: 3 months ago

Review №59

Rating: 5

When Im short on time I enjoy making a quick stop at Whataburger for breakfast or for lunch. I like their little breakfast burritos and I like their regular hamburger. Havent tried anything else. Oh wait a minute. The cookies are good too

Date: 3 months ago

Review №60

Rating: 5

Delicious, reasonable and milkshakes were great!

Date: 4 months ago

Review №61

Rating: 5

Best whataburber

Date: 4 months ago

Review №62

Rating: 5

Only reason I m giving it a 5 because there was only one worker at this location arlandus spell check that young man need a raise ain t no way he the only one running this store. If y all sales low blame the workers that didn t show up. That young man was respectful and never showed frustration. I told him if it was me I ll would close the store lol. Y all need to do better by y all employees. 1 other worker did show up later! Get y all staff together cuh fasho. update 5/31/24 I just don t understand how y all allow this man to only have one person working with him! Y all need to fire the workers that don t wana work and find some that do! It s 15 cars in this line. Ain t no way. Y all need to better. As a human I know this could be stressful.

Date: 4 months ago

Review №63

Rating: 1

I just spent almost $30 on 2 burgers and 2 fries. They were the saltiest fries Ive ever had anywhere. I literally went home and put them into a vegetable strainer to take the salt out and it was still salty af. Definitely not going back until the prices lower.

Date: 4 months ago

Review №64

Rating: 4

Date: 4 months ago

Review №65

Rating: 3

Date: 4 months ago

Review №66

Rating: 2

Food is just getting worse every time.

Date: 4 months ago

Review №67

Rating: 5

Great place,

Date: 4 months ago

Review №68

Rating: 5

Date: 4 months ago

Review №69

Rating: 3

Long lines in the drive through, and the food isnt always fresh. But Im sure theyre doing what they can to improve.

Date: 4 months ago

Review №70

Rating: 1

Has to be the worst place to try get an order correct and will be the last time we visit this location. The staff is so unprofessional and try to blame customers for their mistakes. They are more interested in being on their phones are making fun of customers, then blame you when your order is wrong, then wanted me to say please if I wanted my order corrected. This location is a joke and people should avoid this location at all cost. Sunnyvale location is a little further and the service is way better.

Date: 4 months ago

Review №71

Rating: 5

This one of oldest whataburger in Mesquite TX and food is always good

Date: 4 months ago

Review №72

Rating: 1

RUDE EMPLOYEES

Date: 4 months ago

Review №73

Rating: 3

Date: 4 months ago

Review №74

Rating: 4

Date: 5 months ago

Review №75

Rating: 4

Very good staff, they deliver the order quickly

Date: 5 months ago

Review №76

Rating: 4

Drive thru was bit long, but at the end food was hot and correct. I made the comment above about 2yrs ago. But my comment for today 04/26/2024 I have ordered online recently and my last 2 deliveries have been incomplete. The employees at the kearney location in mesquite, tx, need to be more attentive to what there doing, and making sure all orders are correct before leaving restaurant for delivery. But this comes down to managements lack of training the people under him. Come on people... TAKE PRIDE IN WHAT YOU DO EVERY DAY.

Date: 5 months ago

Review №77

Rating: 5

What burger has the best burgers in the whole state of Texas

Date: 5 months ago

Review №78

Rating: 5

Date: 5 months ago

Review №79

Rating: 3

Date: 5 months ago

Review №80

Rating: 1

They take so long, so many people working, but waiting more than 30 mins on drive thru, or giving me the wrong order

Date: 5 months ago

Review №81

Rating: 1

SO SLOW!!!

Date: 5 months ago

Review №82

Rating: 4

Date: 5 months ago

Review №83

Rating: 1

The last time we ate here a few years ago my onion rings were cold, raw and dripping with grease. The other day we were at the hardware store and thought wed try this Whataburger again. We waited more than five minutes -- standing around waiting for someone to take our order. Two employees saw and ignored us. IGNORED US. One swept around us. So we left.

Date: 5 months ago

Review №84

Rating: 5

Date: 5 months ago

Review №85

Rating: 1

It s a shame in how much this place has changed. I remember growing up this place used to be the best Whataburger to come eat at. Now service is slow, food is cold, and it seems like the owner/manager doesn t see it or care. The one off motley those is the BEST LOCATION in mesquite! So I ll be taking my business to that one.

Date: 5 months ago

Review №86

Rating: 5

Date: 5 months ago

Review №87

Rating: 1

I have been going to this Whataburger for almost fifty years and recently there has been a serious decline in customer service. They got my order wrong, again and the assistant didnt even apologize for it. Wont be going back, I can make my own burger at home Fast food has become too expensive anyway. Goodbye

Date: 5 months ago

Review №88

Rating: 3

Not what i thought it was hyped up to be

Date: 5 months ago

Review №89

Rating: 5

Date: 5 months ago

Review №90

Rating: 1

Completely rude and slow. All there is to say. Some people shouldnt have jobs. I waited 30 minutes for 1 sandwich and fries. A joke.

Date: 5 months ago

Review №91

Rating: 5

Date: 5 months ago

Review №92

Rating: 5

Date: 6 months ago

Review №93

Rating: 5

Date: 6 months ago

Review №94

Rating: 4

Date: 6 months ago

Review №95

Rating: 5

Great food is good. I got the meal for Burger and other meal was a chicken sandwich.

Date: 6 months ago

Review №96

Rating: 1

No one answered the drive through , drove to the window and the employee acted like I was bothering her , didn t order . This is why I go to In-and-Out better customer service . I ll probably never eat Whataburger again

Date: 6 months ago

Review №97

Rating: 5

Omecia is the goat yall, go here to this classic 50s looking whataburger in mesquite to be treated right. This manager attentively listened to my specific requests and then granted them by personally following through herself. If I could give 10 out of 10 I would. BUSINESS COACHES AND OTHER CORP GIVE THIS WOMAN A RAISE. Her customer service is impeccable and youre the ones benefiting from her hard work. Keep her around if youre smart

Date: 6 months ago

Review №98

Rating: 1

Date: 6 months ago

Review №99

Rating: 1

The employees are rude and disrespectful. You ask a question and you get an attitude. I will never go back to this place!

Date: 6 months ago

Review №100

Rating: 1

Prices go up. Quality goes down. The corporate way.

Date: 6 months ago

Review №101

Rating: 4

Food tasted great. Was warm and fries were good. Only bad thing about it is...I found a nice long hair in my burger. Maybe some hair nets for everyone in the kitchen or handling food.. I had pretty much finished the burger too lol

Date: 6 months ago

Review №102

Rating: 4

Date: 6 months ago

Review №103

Rating: 5

Date: 6 months ago

Review №104

Rating: 4

Date: 6 months ago

Review №105

Rating: 1

If I could leave no starts I would this is sad I ve been up there 3 different times and it s always the same thing we are taking orders right now

Date: 6 months ago

Review №106

Rating: 2

Poor service. Never seem to get order right

Date: 7 months ago

Review №107

Rating: 2

Do not go at night those kids play way to much..it took almost 30 minutes to get my food then when I got my food the hamburger wasnt right and my fries was cold,was so disappointed spent 21.00 dollars in it was a waste

Date: 7 months ago

Review №108

Rating: 5

I do not stop at many fast food restaurants. But when I do, I stop at Whataburger.

Date: 7 months ago

Review №109

Rating: 5

Date: 7 months ago

Review №110

Rating: 4

Date: 7 months ago

Review №111

Rating: 1

This review is more over this locations lack of being able to do breakfast. Not so much in the food is bad but repeatedly, I have tried to pick up food from here (usually around 1230 to 130 in the morning or so) and I am told that it isnt ready, started or any other number of excuses. I can understand this happening possibly once or twice, but I have went by this location multiple times within 3 weeks and have had the same run around of no breakfast. If youre unwilling to do breakfast, then just close up and open back up at 12 in the afternoon. Stop wasting everyones time.

Date: 7 months ago

Review №112

Rating: 5

Date: 7 months ago

Review №113

Rating: 1

My experience for me,They dont ever have salad when I come but they are always nice about it and give me brownies

Date: 7 months ago

Review №114

Rating: 1

Date: 7 months ago

Review №115

Rating: 4

My experience was chicken strips and onion rings and it was delicious I highly recommend it Coolio its all good

Date: 7 months ago

Review №116

Rating: 5

Date: 7 months ago

Review №117

Rating: 3

The line is slow and the orders are wrong cause them kids be back there playing . Get it together .

Date: 7 months ago

Review №118

Rating: 5

Date: 8 months ago

Review №119

Rating: 5

Good overall.

Date: 8 months ago

Review №120

Rating: 5

First what burger! It was fantastic!

Date: 8 months ago

Review №121

Rating: 5

Date: 8 months ago

Review №122

Rating: 5

EXTREMELY COURTEOUS

Date: 8 months ago

Review №123

Rating: 1

We were just turned away because they are not taking orders right now but there were at least two people visible through the drive thru window as we drove off. You can t say you re 24hrs if you don t take orders 24hrs a day

Date: 8 months ago

Review №124

Rating: 1

I went today and ordered the number 5 it took 30mins food was cold. When I told them they said they would remake it. Which took another 20 mins. There was a family that ordered before me I got my 2 separate meals before them. That was my 1st and last time going this location

Date: 8 months ago

Review №125

Rating: 1

This is the slowest Whataburger on the planet!!

Date: 8 months ago

Review №126

Rating: 1

I had the worst experience at any Whataburger ever. They were not busy, and there were only 2 vehicles in front of me in the drive-thru. I ordered a Whataburger combo only. I waited for almost 20 minutes for my food. When I got it, my fries were cold and soggy. I went inside and asked for fresh fries. They gave them to me, but when I got home to eat, the new fries were obviously just reheated. I would avoid the Whataburger at all costs.

Date: 8 months ago

Review №127

Rating: 1

One of the worst whataburgers out there.... go to another location they take forever no matter the time of day... avoid this location

Date: 8 months ago

Review №128

Rating: 5

Date: 8 months ago

Review №129

Rating: 1

It understanding why the drive thru is a so slow. People behind me have already left after ordering their food. Four cars in front of me and the first one was there when I pulled in to order and Ive been in line for 10 minutes and the first car just moved. The food is cold cheese isnt melted st all. Fries and burger has way way too much salt in it. I will let corporate know

Date: 8 months ago

Review №130

Rating: 1

Date: 8 months ago

Review №131

Rating: 1

Was in drive through over 30 minutes and was 3rd car from window. Terrible service.

Date: 8 months ago

Review №132

Rating: 5

Date: 8 months ago

Review №133

Rating: 4

Food was cold but good!

Date: 8 months ago

Review №134

Rating: 3

This location usually is on point with their hamburgers

Date: 8 months ago

Review №135

Rating: 5

Rosemary G the cashier today we had she was so sweet and kind and helpful so joyful to be at work asked me if I needed anything else I told her no but thank you and to Johnathan as well he was exceptional just like Rosemary G sadly only thing the shake machine was not working well but overall had a great experience love whataburger please give Rosemary G & Johnathan a gift card and recognition at work Ill be returning to this Whataburger.

Date: 8 months ago

Review №136

Rating: 1

Y all need better staff, This is the worst whataburger near me and it s slow getting my food.Totally unacceptable L team.

Date: 8 months ago

Review №137

Rating: 5

Date: 8 months ago

Review №138

Rating: 1

Staff was very rude and my order was messed up

Date: 8 months ago

Review №139

Rating: 5

Date: 9 months ago

Review №140

Rating: 1

Employees here act like its a prison lunch room. They dont care if you get served. They dont care if the food is hot. If the employees dont like the job they need to move on or somebody needs to move them out.. Food

Date: 9 months ago

Review №141

Rating: 2

We stopped by for a quick bite. There were 4 employees at the counter when we walked in and no one acknowledged us. Someone finally took our order and when the young lady brought our food out she threw our tray on the table. I let that go thinking it was me, but when she threw our condiments down on our tray I had to make her aware of her actions. I was not mad, but it was rude. She didnt apologize, she just walked off and said nothing. Whataburger please train your people!!! At least say hello or good morning. A little kindness/courtesy goes along way. Never again 01/01/2024- Hubbies food was cold and the service was horrible.

Date: 9 months ago

Review №142

Rating: 3

Really bad service.. gave me a really cold coffee asked for a fresh one, she got mad, asked for cream and splenda,she got more mad and then just handed me creamers no Splenda or sugar and slammed the window..

Date: 9 months ago

Review №143

Rating: 5

Always good

Date: 9 months ago

Review №144

Rating: 2

Just no customer service anymore.

Date: 9 months ago

Review №145

Rating: 5

A little slow but I understood, food is excellent and the employees were friendly

Date: 9 months ago

Review №146

Rating: 4

Date: 9 months ago

Review №147

Rating: 1

35 minute wait no cheese on my cheeseburger, and half cooked fries.

Date: 9 months ago

Review №148

Rating: 5

Love this place

Date: 9 months ago

Review №149

Rating: 5

This location is one I have been to since I was in high-school! And thats been a loooooong time ago! ; ) The food is always great and the staff are friendly

Date: 9 months ago

Review №150

Rating: 5

Its WHAT you need.

Date: 9 months ago

Review №151

Rating: 3

Date: 9 months ago

Review №152

Rating: 5

Date: 9 months ago

Review №153

Rating: 1

When ordering for mobile delivery from this location they have messed up the order. The honey butter chicken biscuit has been made with _one_ chicken STRIP every time I ve ordered it over the past two months. Dinky thing be looking like a sideways tie fighter. It s like getting a hotdog on a burger instead of a patty. They have also consistently gotten my drink orders wrong. I love WhataBurger, but this location has consistently disappointed me for months.

Date: 9 months ago

Review №154

Rating: 4

Date: 9 months ago

Review №155

Rating: 1

Not happy half way through my Burger I decided to take some onions out of my burger just to see a bug in it , service was good tho but I wont be coming back to this location no wonder the manager keep getting on to them back there . Is 12/08 . 7:51 . I should have read the reviews they are mostly all bad

Date: 9 months ago

Review №156

Rating: 5

Good old Whataburger.

Date: 9 months ago

Review №157

Rating: 5

Food

Date: 9 months ago

Review №158

Rating: 4

Date: 10 months ago

Review №159

Rating: 1

I ordered online and it still took an additional 30 minutes. Four employees were taking a 1 hour lunch break. REALLY?

Date: 10 months ago

Review №160

Rating: 1

Customer service sucks!

Date: 10 months ago

Review №161

Rating: 1

Terrible, the cooks were in the back just standing there the food was not being cooked, it s fast food it took 35 min to get food and it was cold, terrible don t come here at all save your money and time

Date: 10 months ago

Review №162

Rating: 1

At night, those who serve better are outside smoking and do not serve people. I do not recommend this place. Apart from that, they take a long time, bad service. Manager like your job. If not, I will ask them to close down the place.

Date: 10 months ago

Review №163

Rating: 1

It took 15 mins to order 35 mins to receive my order Chilli hamburger wasn t crunchy Lot of people working and a lot of line on drive thru and on the restaurant

Date: 10 months ago

Review №164

Rating: 1

Worst store in the area by far. They take just as long to take your order as they do to make it. Then 30mins later your order isnt even close to what its supposed to be. Ive complained to this store many times because I have a fairly simple order and they cant even get that right. Disrespectful on top of all of that too. This store used to be the best one in mesquite but I will not be returning to this one for a good while.

Date: 10 months ago

Review №165

Rating: 5

Date: 10 months ago

Review №166

Rating: 5

Date: 10 months ago

Review №167

Rating: 1

Literally do not go here if you don t want to wait at the drive through window like an idiot for an hour. This place need to get CLOSED DOWN DONT GO HERE.

Date: 10 months ago

Review №168

Rating: 1

I want to suggest a regional manager come and do a whole overhaul of this location. I dont wanna just leave a bad review . I wanna believe that nobody knows how bad things are here . We stood in a line , one that didnt exist. And it wasnt a single person at the counter. One of the cooks finally apologized for the wait and attempted to help us. After ordering our food, it didnt take as long as the time it took for us to give them our order, so thats the one and only honest positive part.

Date: 10 months ago

Review №169

Rating: 5

Good food

Date: 10 months ago

Review №170

Rating: 1

Night shift not fast wait time at least 20 30 min

Date: 10 months ago

Review №171

Rating: 1

Date: 10 months ago

Review №172

Rating: 4

Date: 10 months ago

Review №173

Rating: 5

Date: 10 months ago

Review №174

Rating: 2

Just wasnt happy about the food

Date: 10 months ago

Review №175

Rating: 1

Staff is beyond awful. Waited in line in the drive through for over an hour and my food was still wrong.

Date: 11 months ago

Review №176

Rating: 1

I was in the restaurant today, i should have known better busy time. I got there and paid for my food at 1638pm and did not get my food until 1716pm. When asked what was taken so long, the Mexican girl at the counter apologized. The manager heard me, I requested my money back, he said OK give her the money, then asked for my receipt, he then told let me check to see if the tenders are ready. Im sure he could see how frustrated i was, he wasnt rude very nice. I told him no i am good, he said you sure, let me check. He went around the back and asked the lady cooking and she yelled out............ YEAH, ITS A WAIT, WE HAVE A LOT OF ORDERS, WERE BUSY, WE WILL GET ORDERS OUT WHEN WE CAN. FIRST of all, that is not how you speak to people a manager asking for a guest order .. let them know a head of time running behind, I believe you 4people in the kitchen cooking, its not hard to be nice. I am sure if she was going somewhere to eat, and it was her MONEY she would not want to be waiting over 20mins for food without explanation It was very unprofessional, and someone working for a big organization like WHATABURGER should not have that attitude. I received my food finally, very hot and delicious. I know that they were busy, I know the work area, as i work in the restaurant industry as well. BUT never would i ever treat or yell out rudely. I had a person i knew that was about to order food but when she heard the conversation she went to another Whataburger. She told me this is why she doesnt go to that restaurant, as she too works in the food industry.

Date: 11 months ago

Review №177

Rating: 1

The food was cold, I waited more than 30 minutes for my order , the employee was talking to his wife, giving her free food instead of serving the customers.

Date: 11 months ago

Review №178

Rating: 1

Absurdly long waits every time, apathetic employees, poor service. Take the extra time and go to another location.

Date: 11 months ago

Review №179

Rating: 3

Very slow and ordering was screwed up

Date: 11 months ago

Review №180

Rating: 1

Somehow the service is worse throughout the day than overnight

Date: 11 months ago

Review №181

Rating: 3

Date: 11 months ago

Review №182

Rating: 3

On a Saurday night at about 11:40 pm I 8

Date: 11 months ago

Review №183

Rating: 5

Date: 11 months ago

Review №184

Rating: 1

Don t. Come. Here. If you want fast service and accurate food order. You will wait for a minimum of 30 minutes at the drive-thru with little to no cars regardless. Whoever manages/owns this place really NEEDS to make a change before people rather choose the other 2 whataburgers nearby, regardless of its aesthetics.

Date: 11 months ago

Review №185

Rating: 2

If you don t have 30 minutes to wait, don t bother. Doesn t matter how you order. You ll sit at the drive thru waiting for them to notice you. Then you ll wait forever at the window. No one will check in, update, or even look at you. Six cars behind us bailed out of line. They clearly gave our food to someone else or forgot it, but there was no explanation. No apology. Just here s your food, too bad you had to wait, get out. Terrible service, go somewhere else.

Date: 11 months ago

Review №186

Rating: 5

THE DRIVE THRU IS LONG. Otherwise the food is worth the wait

Date: 11 months ago

Review №187

Rating: 3

Could be bigger but food was good series was good

Date: 11 months ago

Review №188

Rating: 5

Very fresh burgers and fries.

Date: 11 months ago

Review №189

Rating: 3

Date: 11 months ago

Review №190

Rating: 3

The food was good but my fries war cold and wen I ordered one for my sister the fries war hot but the service was caidof good

Date: 11 months ago

Review №191

Rating: 1

They Are So Slow, Every Single Time!

Date: 11 months ago

Review №192

Rating: 2

Whoever was working the drive through window doesn t know the difference between a 32 oz shake and 16 oz. Please train, 10/10/2023

Date: 11 months ago

Review №193

Rating: 5

Drive thru window lady was super nice & friendly, I wish I could remember her name

Date: 11 months ago

Review №194

Rating: 1

i called and try to talk to the manger and they hung up on me thats was really uncalled for

Date: a year ago

Review №195

Rating: 1

Date: a year ago

Review №196

Rating: 4

Date: a year ago

Review №197

Rating: 2

Parking: people are mean white are nice but welback are means are all welback please thanks you Food

Date: a year ago

Review №198

Rating: 4

Date: a year ago

Review №199

Rating: 2

This is got to be one of the cutest water burger is of all time with its classic A Frame Drive-In style look. Unfortunately the staff here does not really care so the lobby was dirty And so were the surrounding parking spaces outside. I went there for take out and was told it would be a 30 to 40 minute wait 43 combo Mills because there were only 4 people working and too many cars in the drive through so I left. While leaving I noticed that there were 2 vehicles in the drive through and recall that the lobby was completely empty so it seems they are unable to handle any capacity at all. I highly recommend driving 4 to 5 minutes to either one of the next 2 nearest water burgers.

Date: a year ago

Review №200

Rating: 1

If I could give no stars, I would. This was the worst Waterburger Ive been to. It took all 7 employees to cook 1 cheeseburger and Jr burger with fries and onion rings 20 minutes. I was the only person inside and one car at the drive-through. My food was cold and my wife had to throw her burger away because how bad it was. By the time the manager came up front, there was 4 customers inside and 6 cars in the drive-through waiting on food. Another thing I did not like was the employees was dropping the F word and the N word. To the manager, fire everyone and start over with a more diverse work place.

Date: a year ago