Papa Johns Pizza

1433 S Bryan-Belt Line Rd, Mesquite, TX 75149, United States

Papa Johns Pizza

About the Company

rating: 3.1

At Papa Johns Pizza in Mesquite, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mesquite pizza for any occasion. Call us for pizza delivery in Mesquite or stop by 1433 S BELT LINE RD for carryout to order the best pizza in Mesquite, along with breadsticks, wings, and more!

Categories

  • Pizza restaurant

Contact Information

Phone: +1 972-216-7272

Website: https://locations.papajohns.com/united-states/tx/75149/mesquite/1433-s-belt-line-rd?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTM2NTAtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Address: 1433 S Bryan-Belt Line Rd, Mesquite, TX 75149, United States

Working hours
  • Monday: 10 AM–12 AM
  • Tuesday: 10 AM–12 AM
  • Wednesday: 10 AM–12 AM
  • Thursday: 10 AM–12 AM
  • Friday: 10 AM–1 AM
  • Saturday: 10 AM–1 AM
  • Sunday: 10 AM–12 AM

Photos

Reviews

Review №1

Rating: 1

lady was confused but it was due to lack of training on the manager

Date: 2 weeks ago

Review №2

Rating: 1

Rude service picked up around 5:30 girl acted like she didn t wanna be there do better and improve your service

Date: a month ago

Review №3

Rating: 5

Date: 2 months ago

Review №4

Rating: 5

Date: 2 months ago

Review №5

Rating: 3

Date: 3 months ago

Review №6

Rating: 1

Date: 3 months ago

Review №7

Rating: 5

I love this place, and pittzzas is so good

Date: 3 months ago

Review №8

Rating: 1

I was barely going to order but seeing so many reviews of bad service and quality I better stay away from there and I think they are the true opinions because they even have photos of a guy doing everything without gloves thanks for letting me know

Date: 3 months ago

Review №9

Rating: 3

Date: 3 months ago

Review №10

Rating: 5

Date: 4 months ago

Review №11

Rating: 5

Date: 4 months ago

Review №12

Rating: 4

Last minute changes it was fair not easy BUT Nyla is the S/O to her

Date: 4 months ago

Review №13

Rating: 5

Ordered today and its so delicious . The delivery driver was so nice. Y all can really make some buss n pizza! Thank y all for your beautiful service. 4/21/24. Update 5/14/24: Ordered a family special and it was hot and fresh. Yummy yummy yummy. Thank you for your amazing service and I hope y all have a beautiful evening. Ordered here today and it was so damn delicious . They have a special where you can get 2 two toppings pizzas for $20. I got spicy Italian sausage with mushrooms and then I got meatballs with Philly steak. It got to my door super fast and it was hot fresh and very good . Thank you and shout out to the Beltline Crew! I hope y all have a blessed day .

Date: 4 months ago

Review №14

Rating: 2

Ordered the pepperoni cup. Not like the pictures only 3 to 4 cups per slice.. added bacon... we found 4 pieces of bacon on the whole pizza.

Date: 5 months ago

Review №15

Rating: 5

Very delicious pizza

Date: 5 months ago

Review №16

Rating: 1

Two basic pepperoni pizzas both raw all through the center, and it s almost certainly cause they don t care enough to proof the dough correctly before piling on sauce and toppings or they re just rushing them. Either way terrible experience and unfortunately not the first one from this location, but definitely one of the worst

Date: 5 months ago

Review №17

Rating: 4

Great service, fast delivery! All around awesome when you need the Papa fix

Date: 5 months ago

Review №18

Rating: 5

Great food and service.

Date: 6 months ago

Review №19

Rating: 1

Date: 8 months ago

Review №20

Rating: 3

Date: 8 months ago

Review №21

Rating: 5

Delicious food and good service

Date: 9 months ago

Review №22

Rating: 4

Date: 10 months ago

Review №23

Rating: 5

Date: 10 months ago

Review №24

Rating: 1

Ordered one single pizza for drive up pick up and it took them over 20 minutes to bring out to me.

Date: 11 months ago

Review №25

Rating: 1

Pizza is nasty here. Uncooked pizza dough, sauce tastes nasty. Couldnt locate the front door to the store. Call center always re- directs my orders to this location when the Tripp Rd store is closer. Why?!

Date: a year ago

Review №26

Rating: 3

Date: a year ago

Review №27

Rating: 3

Pizza so greasy that I can slick my hair back...like I can collect it in a bottle and have a months supply. The pizza bread is soggy.

Date: a year ago

Review №28

Rating: 5

Food was extremely well-made and service was prompt

Date: a year ago

Review №29

Rating: 2

Date: a year ago

Review №30

Rating: 1

This location sucks!

Date: a year ago

Review №31

Rating: 1

Placed my food order in after a long shift at work, I didnt really have the energy to cook and papa johns is the only place that delivers to me. The approximate delivery time came and went but no driver showed up, so I checked my tracker page and saw that it was still on making. I reloaded the page and was greeted by a page that said that my order was cancelled. Ive worked in pizza places before, both as driver and in shop, so I understand that stuff happens and some orders cant be fulfilled. However, in that case, it is the duty of somebody at the store to call the customer and notify them that their order isnt come for whatever reason. If this was an isolated incident, I wouldnt be writing this, but this has happened on multiple occasions and not one time was I called about the issue.

Date: a year ago

Review №32

Rating: 1

Very poor toppings on my pizza when I had ordered extra cheese and paying for other toppings that they did not put enough! Delivery was the worst! The doordash driver got lost he kept calling to complain and tell me he didnt get paid enough for this he finally found me and said he was sweating, and if i didnt have money for him when i had already paid for delivery fee PLUS TIP FEE! This location was very dissapointing!

Date: a year ago

Review №33

Rating: 5

Date: a year ago

Review №34

Rating: 3

Date: a year ago

Review №35

Rating: 5

Always good

Date: a year ago

Review №36

Rating: 4

Gave these guys 4 stars because the dorito papadia and the chicken parm bites looka here yall great flavor finally !!!!!! Especially the bites toss the whole thing in you mouth n watch the ratatouille magic happen lol

Date: a year ago

Review №37

Rating: 5

Date: a year ago

Review №38

Rating: 1

Didn t get all my food and my drink ! Called until they closed but no one answered , dude delivered my food and I waited on the rest and he got in his car and left I need my food either or my money back it is 11:09

Date: a year ago

Review №39

Rating: 2

Great pizza however they need to get more friendly people to work at the register. Every every time I go there at night there is a girl working the register that has a very nasty attitude. She needs some customer service skills

Date: a year ago

Review №40

Rating: 1

I ordered the New York style pizza and it was nothing like a New York style pizza. It was doughy and Soggy and terrible. And I ordered a side of the cinnamon bites also terrible. It is really sad nowadays the quality of food is going downhill.

Date: a year ago

Review №41

Rating: 3

I ordered a Pizza today and on the app it said that a door dash driver was going to deliver my Pizza when I met the driver he told me if I would tip him and I was like I already tipped through the app then he continued saying well papa johns doesnt tip us. This is the second time Ive heard this from papa johns passing the orders to door dash now the drivers are demanding tips So what happens when I tip online?

Date: a year ago

Review №42

Rating: 3

the food is good but if you order delivery online, they have a bad habit of waiting until they close and then canceling your order

Date: a year ago

Review №43

Rating: 1

I was told this location doesnt do pick up orders only delivery when I called in to place a order at 10. Is this true cause it does make sense

Date: a year ago

Review №44

Rating: 1

Deliveries take about 1 hour or more. And the service is terrible, the pizza is cold I wont order from here again

Date: a year ago

Review №45

Rating: 1

I was told my delivery would be 45 minutes. Took 1.5 hours. Then was cold. The driver didn t even have a warmer. Then he Reaped of Marijuana. Plus the staff was no where near polite

Date: a year ago

Review №46

Rating: 4

Date: a year ago

Review №47

Rating: 1

Pizza was cold not all the way done but had burnt edges

Date: a year ago

Review №48

Rating: 1

Wish I would have know before I just spent $30, reading the review everything makes sense. I walked in, employee was eating pizza in the food area chilling. The young lady who gave me my food had a I m over it attitude. Most importantly though, you come to papa johns for the pizza and mine sucked. Not enough sauce on the pizza and overcooked and super chewy almost gave me a left overs vibe. Crust was to brown to even eat and that s our favorite part. Last time eating here especially for the price. Dominoes even little ceasers in Mesquite is far better, so disappointing when your crazy some good pizza

Date: a year ago

Review №49

Rating: 1

Spent over $70 on an order just to receive terrible quality food. The crust was so over cooked and hard it was unedible. Wings were cold and drowning in too much sauce. What made it even worse was when I called to ask for a refund I was told no and all that could be done was 50% off my next order. When I decided to give them a try again and use my 50% off it wasnt in their system so it could not be honored. I then proceeded to call the corporate office like I was told to do. Corporate representative said someone would reach out to me in a few days to resolve the issue. I still havent heard from anyone, its been over a week now.

Date: a year ago

Review №50

Rating: 1

Over an hour waiting for my food The driver never delivered my food I called the store The driver said she had delivered to me and that she had called me and ask if I had grave the pizza It was a lie I never received a phone call I had to drive to the store to pick up my food The manager in charge didnt care much

Date: a year ago

Review №51

Rating: 1

Ive ordered from this location twice and both times were horrible. LITERALLY the worst experience Ive ever encountered and I order A LOT of pizza!!!! We had items both times that were not fully cooked amongst other discrepancies.

Date: a year ago

Review №52

Rating: 1

After a hour of waiting for my order I called and the personal that answered the phone was very rude when ask why my order was taking so long to be delivered. She didn t try to rectify the problem by offering something complementary. I wasn t looking for anything free because my order had already been paid. This lady was just rude for no reason. Well 1 1/2 hrs later I still get a cold pizza, but I refuse to call back, I will not be buying another pizza at this location.

Date: a year ago

Review №53

Rating: 1

Waited one hour for a pizza delivery only for it to be cancelled at the estimated time of delivery.

Date: a year ago

Review №54

Rating: 1

Let me just start off by saying DANG I WISH I WOULD OF READ THE REVIEWS BEFORE I CAME HERE. So I have only had Papa Johns once 10 years ago and I didnt like it at all but my husband loves it so I decided to give it a second try and man-o-man am I passed at myself for doing it cause its still nasty as ever. This location on Beltline also has the worst customer service ever. There were four employees there and every last one had a funky attitude which leaves you wanting to turn around and walk out the door. We purchased a med 1 topping pizza which looked like a 5 yr old made it, papadea that was made by the same 5 yr old and wings that were cold which I dont see how when I had to wait an extra 10min after a received a message that it was ready. I tried to give it a second try and after reading other views on this location I know for sure I wont return. The management and owner seriously need to do something about this!!!!!

Date: a year ago

Review №55

Rating: 1

Wow. Who is in charge of this place? TERRIBLE. DO NOT ORDER FROM THIS PLACE!!! I ordered twice and both time my order was wrong. First time pizza was burnt and now I found pineapple under the cheese of my pepperoni pizza? How?

Date: a year ago

Review №56

Rating: 1

DO NOT ORDER DELIVERY FROM THIS LOCATION. Ive had nothing but problems with this store since they started using Door Dash for deliveries. When something goes wrong, both companies blame each other and will not accept responsibility. Several times, I have only received half of my order. I havent ordered from this store in some time because of this but I decided to take a chance and boy do I regret it. Tonight, I ordered through the app and on the app, the delivery driver claimed I was not available and took my order back to the store. I never saw a driver or even got a phone call from the driver. I called the store and they said they would make my order again. After 2 hours from my original order time, I called to cancel the order because it had not been delivered and they would not cancel it and kept telling me they would not give me a refund. I then spoke with a manager, and she could only tell me that they were waiting on door dash. I asked her about a refund and again all she would keep telling me was that they were waiting on door dash. I asked her who I could speak to about getting a refund and she couldnt tell me when the lead manager was working next or even who the owner was for this location. I asked her if there was someone I could speak to such as a district manager in corporate and she said they didnt have anyone in corporate I could speak to. I finally got half of my order 2 hours and 30 minutes after I originally ordered. Got the second half of my order 30 minutes later after I called and complained again.

Date: a year ago

Review №57

Rating: 3

Ordered two pizzas for pickup. We all noticed the lack of toppings on the pizzas. My slice of pepperoni/Canadian bacon pizza had part of a pepperoni on it. The grilled chicken pizza had a good amount of toppings on half the pizza, on the other half it was hard to find the toppings. It looked like some of the slices were just cheese pizza.

Date: 2 years ago

Review №58

Rating: 1

DO NOT ORDER FROM THIS STORE. They listed my order as delivered but did not actually deliver it. Then the manager said they could remake it but that there were other customers ahead of me and could not guarantee a quick delivery. Then, on top of all that, when I asked if I could at least get a soda for all the delays, they said there was nothing they could do. This store and its management is incompetent. They really could not care less about their customers.

Date: 2 years ago

Review №59

Rating: 1

Pizza was not hot the first time or the second time when it was free. We will not be ordering again.

Date: 2 years ago

Review №60

Rating: 1

Date: 2 years ago

Review №61

Rating: 1

I placed an order for delivery. They called to tell me my order was canceled because they didnt have any drivers. They never asked if I could possibly pick it up. I reordered and made it for pick up. Before we arrived at the store, I received a text that my order was ready. I sent my granddaughter in with the money. She paid and waited. After about 10 minutes, I called her to see what was taking so long. I went in and asked if the order was ready or not. They took an additional 5 - 10 minutes looking at boxes trying to locate our order. While standing there waiting, I observed the guy making pizzas and not wearing any gloves!!! I was about to ask for my money back when they came with the order. This was my first time and will definitely be my last time ordering from them!!

Date: 2 years ago

Review №62

Rating: 4

Date: 2 years ago

Review №63

Rating: 4

Date: 2 years ago

Review №64

Rating: 1

Bad, very bad...they left my pizza at the door and they didnt even ring the doorbell or message or anything...when I saw it, it was already full of ants.

Date: 2 years ago

Review №65

Rating: 3

Date: 2 years ago

Review №66

Rating: 1

Found a bug on my pizza once delivered. I called the store to tell them, they said they wanted me to bring the pizza to them to make sure I wasn t lying. When I brought the pizza back, They didn t even apologize, just said they would remake. Slightly inconvenient considering I m paying a delivery fee and not even being reimbursed for returning back to the store.Will not be ordering from here again.

Date: 2 years ago

Review №67

Rating: 5

I came yesterday, Monday 26th after 5pm. Customer service was the best I ve seen at this location! And everyone was so nice. The food tasted great. Great work!!

Date: 2 years ago

Review №68

Rating: 2

Date: 2 years ago

Review №69

Rating: 1

The service here has gotten worse over the years. This last order made me decide to switch to Pizza Hut. I ordered online. I guess they didn t feel like doing my only 1 pizza order. I got notified by email that my order was canceled. I tried calling to see why they canceled my order and I was put on hold for 15 minutes until I decided they ghosted me on hold. I decided to order from Pizza Hut. I had hot delicious pizza in about 30 minutes. I m so disappointed in Papa John s that I deleted the app and am switching to the competition.

Date: 2 years ago

Review №70

Rating: 1

Ordered from here 3 weekends in a row and EVERYTIME I have received a call saying they are canceling my order.

Date: 2 years ago

Review №71

Rating: 4

They had the pizza on time exactly, I liked it and so did the pizza and now that they make it with cheese on the edge, it is very good, the cheese is tasty, I recommend pizza suprem

Date: 2 years ago

Review №72

Rating: 5

Pizza alwasy hot and really fast service

Date: 2 years ago

Review №73

Rating: 2

Good pizza but they takes too long to make it and the crew looks always extremely bored.

Date: 2 years ago

Review №74

Rating: 1

Extra late and soggy pizza Atleast give us a discount if you re not able to time manage properly. Big quality drop off. Not sure why the app doesn t let me chose the other papa John s it s closer.

Date: 2 years ago

Review №75

Rating: 2

Date: 2 years ago

Review №76

Rating: 5

Date: 2 years ago

Review №77

Rating: 2

I ordered for me and someone else the papadias but found out when they open their box after getting home they had mix them up and had put the wrong ones in the boxes so very disappointing for your first order

Date: 2 years ago

Review №78

Rating: 2

The pizza itself is good, the delivery time is good but the worker whom takes your order by the name of Ashley at the mesquite location off of belt line road is very rude. She actually slammed the phone in my face because I politely asked to speak to the manager. She lacks customer service skills and makes the restaurant look bad because of this.

Date: 2 years ago

Review №79

Rating: 1

Ordered a couple of time and the driver forgot the drinks (but they didn t forget to charge for them). Didn t even offer to bring the drinks out even though I tipped the driver $7. Just all we can do is give them to you free when you order again. 1) free implies I didn t pay for them 2) I ain t EVER ordering from this place again 3) the pizza was absolutely HORRIBLE .I ve had store bought pizzas that tasted better

Date: 2 years ago

Review №80

Rating: 5

These guys are great. The papadilla is so good. They are always really nice. Its very busy on weekends but definitely worth the wait.

Date: 2 years ago

Review №81

Rating: 5

Date: 2 years ago

Review №82

Rating: 3

Date: 2 years ago

Review №83

Rating: 4

Pizza is always on point and as expected.

Date: 2 years ago

Review №84

Rating: 5

Date: 2 years ago

Review №85

Rating: 5

Pizza was very good! The staff was kind and helpful as well.

Date: 2 years ago

Review №86

Rating: 1

Ordered a supreme pizza it literally had a pound of onion in it. We tried to pick out as much as we could but ended up throwing it away. Very Disappointing

Date: 2 years ago

Review №87

Rating: 1

Paid for extra meat and barely got any meat at all. I ordered half chicken half Philly steak with Alfredo sauce and onions. Also a sausage pizza. This is 1st time I have not been satisfied. The staff tonight needs training

Date: 2 years ago

Review №88

Rating: 1

My pizza was cold and I live just a minute away

Date: 3 years ago

Review №89

Rating: 2

Poor no delivery drivers until 4 cant use cash they need to get it together one my favorite places to eat too

Date: 3 years ago

Review №90

Rating: 3

I called this morning to order a thin crust Garden veggie pizza. The young lady said it would be 27 -37 min which was fine. At 1258 I called to see where order was at, spoke with manager and he said its on its way. ***The driver shows up finally and I was at door, got the pizza and went straight to kitchen, opened lid, grabbed a piece took a bite...IT WAS COLD%#!?... So I turned oven to warm it up. I know I could gave nooked it but its not the same as a fresh pizza from oven. I never ordered from thisPaPa Johns loc ation before but willing to try 1 more time... $$Then if need be go back to their competition. I order pizza a lot $$$$

Date: 3 years ago

Review №91

Rating: 4

Be going there today. Rangers7 promotion.

Date: 3 years ago

Review №92

Rating: 1

Ordered pizza & wings. The wings had no sauce & the stuffed crust pizza was no where near being stuffed. The chicken poppers had something green on the inside. Called the manager to request they make the food correctly. He tried to charge me extra to add sauce to dry wings & refused to fix the pizza. Nothing said about the chicken poppers. The food & customer service have seriously declined. I respectfully asked for a refund. Dont waste your time or money. Go to a place that still values their customers.

Date: 3 years ago

Review №93

Rating: 4

Date: 3 years ago

Review №94

Rating: 5

Pretty cool team. They fixed my pizza on the wrong crust. Thankfully I looked at it in the car and was able to take it back in. They immediately fixed me another one on the correct crust (not shortening my ingredients). Took about 8-9 minutes and they brought it to my car maybe because I wasnt peed off or irate about it, I just went back to the car to go through some emails while they redid it. Then they gave me the other pizza back as well. I didnt need 2 of them but I knew my grandkids would gladly accept it--and demolished it! Thanks Papa Johns for correcting your wrong and going even further with the generosity.

Date: 3 years ago

Review №95

Rating: 1

Worst pizza ever I had diarrhea I only at one slice. Please dont waste your money go somewhere else. My experience yesterday was the waste

Date: 3 years ago

Review №96

Rating: 1

Very bad food and customer service never order from here .. and food is missing

Date: 3 years ago

Review №97

Rating: 4

Great pizza

Date: 3 years ago

Review №98

Rating: 1

I am done giving Papa Johns a chance. EVERYTIME I get pizza delivered it is like it has been sitting around forever. Delivery time said 36-42 minutes it took an hour and a half. 2 large 2 topping pizzas for around $35 delivered with 10 pieces of pepperoni and 5 small meatballs. Won t be ordering again from Papa Johns. Love the pizza when it s made right but they re so inconsistent that it s not worth the gamble wasting money. Hope you have a good oven to heat yours up if you choose to order from them .either that or hope you like cold pizza.

Date: 3 years ago

Review №99

Rating: 1

I had never eaten Papa Johns before last night. I will never spend another dollar there. Absolutely the worst pizza ever. Thought pizza hut was bad buy Iafter papa Johns not so much. $30 wasted.

Date: 3 years ago

Review №100

Rating: 5

Papa Johns is a great place with fresh ingredients and amazing service. Pick up one of their pizzas for a family dinner.

Date: 3 years ago

Review №101

Rating: 1

If I could give this location zero stars I would !! I just ordered my pizza from this location. ( This is my first time in Texas by the way ) When I received my pizza it was flipped in the box and folded. It looked very disgusting and nasty they have to do better. Not a very nice first impression. I WANT MY MONEY BACK !!

Date: 3 years ago

Review №102

Rating: 1

Claimed they delivered it, turns out they gave it to some random person at the business Im at, dont order from these people, they clearly dont care

Date: 3 years ago

Review №103

Rating: 5

Date: 3 years ago

Review №104

Rating: 1

Nothings worst then waiting for 2 hours for your food just to call and find out your food was delivered to someone else! They did void the transaction but didnt even offer to bring me my food so I had to go somewhere else at 9:40 at night and my kids still havent had dinner

Date: 3 years ago

Review №105

Rating: 2

Tried preferring over the phone and the person made it very difficult so I did my order online. The thin crust was weird, they forgot my 2L drinks then dropped them off later on. The parmesan crust was good.

Date: 3 years ago

Review №106

Rating: 5

The quality was great and it was delivered hot and fresh! I always used to order from Dominos s but switched to Papa Johns!

Date: 3 years ago

Review №107

Rating: 1

Service wasnt good and pizza was cold

Date: 3 years ago

Review №108

Rating: 5

Date: 3 years ago

Review №109

Rating: 1

Date: 3 years ago

Review №110

Rating: 1

I have been ordering pizza hut and I know why 2 pizza was $34.00 and I found only 3 pieces of ham on my pineapple and ham thin crust it was so hard you couldnt bite it and both wasnt cut but half way going back to pizza hut

Date: 3 years ago

Review №111

Rating: 4

Good pizza, stuffed crust meats pizza but the bbq chicken papadia was lacking sauce & didnt live up to the hype.

Date: 3 years ago

Review №112

Rating: 5

Date: 3 years ago

Review №113

Rating: 1

Date: 3 years ago

Review №114

Rating: 1

Horrible. Delivery driver lied and said they showed up to my house and rang doorbell. Two and a half hours wasted waiting for a product that was never received. Once I called to get refunded, I had to drive to the location to get the void receipt to make sure they reimburse me. Horrible service and I will not return.

Date: 3 years ago

Review №115

Rating: 5

Outstanding Service Quality Food 10/10

Date: 3 years ago

Review №116

Rating: 5

Great service

Date: 3 years ago

Review №117

Rating: 4

Pretty good pizza

Date: 3 years ago

Review №118

Rating: 1

Placed order at 11am here it is 1pm order still not ready

Date: 3 years ago

Review №119

Rating: 5

Funny people

Date: 3 years ago

Review №120

Rating: 5

Date: 3 years ago

Review №121

Rating: 5

Love their pizza.

Date: 3 years ago

Review №122

Rating: 1

Dont ever order extra sauces, twice now it didnt come

Date: 3 years ago

Review №123

Rating: 5

Pizza was so good i had a medium veggie I will be going back

Date: 3 years ago

Review №124

Rating: 1

Gave me the wrong pizza, took a lot of my time, will never go back, to many other pizzas places to choose from to be going thru this, no

Date: 3 years ago

Review №125

Rating: 5

Had Friday it was great with wings

Date: 3 years ago

Review №126

Rating: 3

Date: 3 years ago

Review №127

Rating: 5

Date: 4 years ago

Review №128

Rating: 5

I love this location . Fast , accurate delivery . My driver was a young guy who was very friendly . I wish all my delivery men/woman were as exceptional as him . Great customer service skills !

Date: 4 years ago

Review №129

Rating: 1

Pizza never came to my house when i called about it the manager hung up on me

Date: 4 years ago

Review №130

Rating: 5

Great

Date: 4 years ago

Review №131

Rating: 5

Always on time and always wonderful

Date: 4 years ago

Review №132

Rating: 1

Date: 4 years ago

Review №133

Rating: 3

Date: 4 years ago

Review №134

Rating: 1

They are getting messy making the pizza.. No nice size pepperchinis

Date: 4 years ago

Review №135

Rating: 2

Got the new Shaq pizza an it was doughy. Took to long to chew. Wasnt happy at all.. Wish I could get my $$ back!! Needs new management

Date: 4 years ago

Review №136

Rating: 5

Date: 4 years ago

Review №137

Rating: 1

The dough is usually uncooked. I complained and all they said was sorry. A month later I thought I would give them another try and decided to pick up instead of delivery. I was shocked how unsanitary it was. Not going back

Date: 4 years ago

Review №138

Rating: 5

Nice and polite customer service

Date: 4 years ago

Review №139

Rating: 5

Date: 4 years ago

Review №140

Rating: 5

Very good customer service especially Jason is the best and make sure customer is happy with his great attitude even with busy schedules and work...

Date: 4 years ago

Review №141

Rating: 5

The pizza was over the top. The manager was very nice in taking my order, even though he was very busy.

Date: 4 years ago

Review №142

Rating: 5

Date: 4 years ago

Review №143

Rating: 5

Date: 4 years ago

Review №144

Rating: 5

Always fresh ingredients fast delivery supper yummy pizza love the peppercini

Date: 4 years ago

Review №145

Rating: 5

Date: 4 years ago

Review №146

Rating: 5

Love using the app to place my order and always quick to deliver! We have never had a wrong order and we order at least 3-4 times a month.

Date: 4 years ago

Review №147

Rating: 1

Always gets my orders wrong, then doesn t fix them nor do I want them to, because I dint trust it. It s so easy to follow directions and make the right order and deliver it on time!! Wished I could give 0 stars

Date: 4 years ago

Review №148

Rating: 5

Date: 4 years ago

Review №149

Rating: 1

It wasnt that great it was soggy and wet from the vegetables and i ordered pepperoni on it and got 3 pepperoni it was very disappointing it usually pretty good not this time

Date: 4 years ago

Review №150

Rating: 5

Date: 4 years ago

Review №151

Rating: 5

Date: 4 years ago

Review №152

Rating: 1

Sent us the wrong pizza. We called them about it and was told it would be an hour before they could bring it out. We are only 2 miles away. I even offered to come get it and was told 45 minutes for takeout. It was their mistake. It should have been pushed ahead. Every time we we come to visit we get pizza from them. Not anymore.

Date: 4 years ago

Review №153

Rating: 5

Great affordable pizza. Great service. The staff makes you feel like king.

Date: 4 years ago

Review №154

Rating: 4

Good as uasual

Date: 4 years ago

Review №155

Rating: 2

I would give it two and a half stars, because half the time you got a good chance at getting your order done right. Today they was in rare form. I dont normally give bad reviews, usually try to be more personal. The pics say it all. Slid to one side and rolled up. (Supposed to be square cut)

Date: 4 years ago

Review №156

Rating: 2

I really didnt like it it was my first time trying Papa Johns Pizza it wasnt a lot of meat on it

Date: 4 years ago

Review №157

Rating: 5

Very busy but always worth the wait!

Date: 4 years ago

Review №158

Rating: 5

Always great

Date: 4 years ago

Review №159

Rating: 5

Date: 5 years ago

Review №160

Rating: 5

Theres a great group of men at work at this location. Always fun to see them theyre always in a great mood. Also the pizzas pretty awesome.

Date: 5 years ago

Review №161

Rating: 5

Awesome pizza, great quality

Date: 5 years ago

Review №162

Rating: 1

gave the pizza i paid for to someone else and didnt give us another pizza. I also found ants in another pizza I ordered

Date: 5 years ago

Review №163

Rating: 4

The pizza was good but it use to taste a whole lot better. I wish theyd go back to the way they made their pizzas originally.

Date: 5 years ago

Review №164

Rating: 5

Date: 5 years ago

Review №165

Rating: 5

Date: 5 years ago

Review №166

Rating: 5

Date: 5 years ago

Review №167

Rating: 3

Honestly the pizza isnt as good as it use to be. Less ingredients and flavor but a whole lot more expensive. Good but not worth the price.

Date: 5 years ago

Review №168

Rating: 1

Date: 5 years ago

Review №169

Rating: 1

Very disappointed and grossed out today I went to the papa johns store this evening at mesquite and ordered pizza I payed the cashier than sat down to wait for my pizza to be ready then I saw the guy who was making the pizza sneezed and wiped his nose and he even had the nerve to touch the dough and the toppings without washing his hands. Never going to buy pizza in this establishment the manager should be more strict to his employees.

Date: 5 years ago

Review №170

Rating: 5

Me go to pizza spot

Date: 5 years ago

Review №171

Rating: 1

The Customer service is very poor , and they are slow all the time, need new and friendly staff!!!

Date: 5 years ago

Review №172

Rating: 5

Date: 5 years ago

Review №173

Rating: 4

Good Pizza but not that great deals and its getting more expensive each I purchase it

Date: 5 years ago

Review №174

Rating: 5

I order from here all the time, they make an excellent pizza, are always friendly, and delivery is fast. Keep up the good work guys! Your loyal customer, Diamond W.

Date: 5 years ago

Review №175

Rating: 3

Good Pizza!

Date: 5 years ago

Review №176

Rating: 5

Best pizza

Date: 5 years ago

Review №177

Rating: 5

Great customer service

Date: 5 years ago

Review №178

Rating: 5

Date: 5 years ago

Review №179

Rating: 5

I love the flavor and softness of the pizza bread

Date: 5 years ago

Review №180

Rating: 1

Date: 5 years ago

Review №181

Rating: 1

Ordered pizzas on line, waited an extra 15 mins after expected time, called the store never got an answer! Never got my pizzas!!! Wish I could give negative stars!!!!!!

Date: 5 years ago

Review №182

Rating: 5

I really like their pizza!

Date: 5 years ago

Review №183

Rating: 4

Date: 5 years ago

Review №184

Rating: 1

When you order online and they send you an email saying your order is ready for pick up and you get there for noone to acknowledge you greet you and top of all that they place your pizza by register but still have to wait to pay while your pizza is getting cold is a no no ...... i will not spend my hard earnings at this location ill drive to a different location before i go to this location again even though its right up the street from my house ..... who cares 1 customer lost gains another i know .....

Date: 5 years ago

Review №185

Rating: 5

Best pizza spot in Mesquite!

Date: 5 years ago

Review №186

Rating: 3

Date: 5 years ago

Review №187

Rating: 5

Date: 5 years ago

Review №188

Rating: 5

Good pizza

Date: 5 years ago

Review №189

Rating: 5

Date: 5 years ago

Review №190

Rating: 5

Date: 5 years ago

Review №191

Rating: 4

Pizza was hot and tasty. Fast service, busy spot on Saturday night. There are some good specials on line and for carry out.

Date: 5 years ago

Review №192

Rating: 5

Date: 5 years ago

Review №193

Rating: 1

Date: 5 years ago

Review №194

Rating: 5

Date: 5 years ago

Review №195

Rating: 1

Just had worst customer service experience dealing with the manager Crystal. Called in and placed our order and questioned the fees and taxes which didnt add up which clearly irritated her. Once we got the price situated she hung up on us and failed to ask us how we were paying. When the driver arrived (btw his cs was impeccable) he was very patient and tried to do his best to fix the situation. When we called the store to pay for the pizzas (one pizza was wrong) she preceded to tell us that WE should have told her how we were going to pay. When we tried to explain that the pizza was wrong and that she should discount the order for the inconvenience and for her error she said again that it was OUR responsibility to tell her how we were paying and that they would need to take the pizzas back and we would then need to place another order and wait an additional 30/45 minutes for them to be redelivered. Considering this is a school night and that was going to be our kids dinner that wasnt an option for us! Papa Johns you need to do better with how your employees handle problems like this!

Date: 5 years ago

Review №196

Rating: 1

When we lived in Richardson we would order from the local Papa Johns ALL THE TIME. Papa John s is our favorite! Since we just moved here, we ordered a few pizzas for game night from this location. Order confirmation said it would be delivered in 39-49 minutes. After about 55 minutes it showed delivered, yet we didn t have any pizza. So I called the store to let them know what was going on in case it was delivered to the wrong house, and they said it wasn t delivered to the wrong house, that the driver is on his way and to call back if it wasn t there within 5 minutes. 10 minutes pass by and still no pizza, so I call back and they guy said the driver is pulling up right now. So I hung up and waited another 5 minutes. STILL NO PIZZA. I called back and he promised the driver would be there within 5 minutes. I gave up calling & just continued to wait. Finally after 1.5 hours it finally arrived. My husband asked the driver so what happened dude? Did you get lost? And the driver said no . So my husband said okay and asked how much it cost, and the driver had no clue. So we looked up the order, paid the guy, and then sat down to eat with everyone and THE PIZZA WAS COLD. Will never order from this location again.

Date: 5 years ago

Review №197

Rating: 5

ONLY PAPA JOHNS I WILL ORDER FROM !!! Love their pizza and sides and the freshness of it (:

Date: 5 years ago

Review №198

Rating: 3

Date: 5 years ago

Review №199

Rating: 5

Date: 5 years ago

Review №200

Rating: 2

Order the new cheeseburger pizza. very little meat only cheese alot and, plenty pickles. Very disappointed. Dont order it. Better to a plan cheese pizza

Date: 5 years ago