Arby's

Review №1

Rating: 3

Date: 4 days ago

Review №2

Rating: 4

Date: 3 weeks ago

Review №3

Rating: 5

Date: 4 weeks ago

Review №4

Rating: 5

One of my favorite Arbys. They have great values these days to

Date: a month ago

Review №5

Rating: 3

Kids like it.

Date: a month ago

Review №6

Rating: 4

One slice of meat on sliders.

Date: a month ago

Review №7

Rating: 5

Excellent.. they are very cordial and the most dear Ms. ZENAIDA VERY ATTENTION.

Date: a month ago

Review №8

Rating: 3

Date: 2 months ago

Review №9

Rating: 4

It is what it is. As expected

Date: 2 months ago

Review №10

Rating: 5

Clean restaurant with quick and friendly service.

Date: 2 months ago

Review №11

Rating: 5

Date: 3 months ago

Review №12

Rating: 4

Date: 3 months ago

Review №13

Rating: 5

Date: 3 months ago

Review №14

Rating: 5

Date: 3 months ago

Review №15

Rating: 5

Food was prepped and warm when picked up. Jorge, I believe who is the manager had great customer sevice, will come again!

Date: 3 months ago

Review №16

Rating: 3

I was disappointed with the burger they are promoting. It was overcooked. Actually crispy on the outside.

Date: 4 months ago

Review №17

Rating: 5

Date: 4 months ago

Review №18

Rating: 1

If I could give this place a zero I would...... The fries you could tell had been sitting under the heat lamp as they were dry and very stale.... The double roast beef cheddar sandwich look like it took a bath in cheddar cheese. So my point is the overwhelming amount of the cheddar drowned out the Arbys signature roast beef taste. And the Dr. Pepper drink was filled all the way to the top with ice so you had maybe about a quarter cup of soda. In todays world that we live in where you can post reviews and everything else, this place could use some TLC from management making sure that everything is on point. Complacency is a thing. Everybody wants more money and work less and give subpar service.

Date: 5 months ago

Review №19

Rating: 5

Date: 5 months ago

Review №20

Rating: 4

Date: 5 months ago

Review №21

Rating: 4

Food was fast and great for drive through food

Date: 5 months ago

Review №22

Rating: 2

There was only one car in front of me at drive thru. It took 15 min. to get my food!

Date: 5 months ago

Review №23

Rating: 5

Date: 6 months ago

Review №24

Rating: 4

Date: 6 months ago

Review №25

Rating: 3

Arbys used to be the bomb! Now they are average.

Date: 6 months ago

Review №26

Rating: 5

Date: 6 months ago

Review №27

Rating: 2

The food at this location is never fresh. Always old. I know this because I can taste it but also because the meats have a crust from the heat lamp. And the chickens are tough to eat. They serve you relatively quick but they do not cycle through the meats enough to keep it fresh. Food cooked in the morning hours will still be served late in the day. I d recommend present location. They are much fresher than this location.

Date: 6 months ago

Review №28

Rating: 5

Date: 7 months ago

Review №29

Rating: 5

My wife and I hadnt been to an Arbys for 8 years. We really enjoyed the food and the service. Very helpful staff! We missed the curly fries! Good to have them again

Date: 8 months ago

Review №30

Rating: 3

Date: 8 months ago

Review №31

Rating: 4

Date: 8 months ago

Review №32

Rating: 1

This was a horrible experience I would wish on no one. Went through the drive thru and got a roast beef sandwich. When I opened it to eat it I was immediately hit with a vinegar smell. I thought that was odd, but honestly I havent bought anything from Arbys in years so I assumed it was just me. On no, one bite, that meat was rancid. I mean so old and disgusting tasting that just the thought of it makes my stomach turn. Took the sandwich back to the store and politely told the manager, I do not want a refund, I certainly dont want another sandwich, I just want to make sure you do not do this to someone else. To their credit they didnt argue it and did apologize. Personally that was it for me as far as this Arbys goes. Serve me rotted meat, kind of makes you wonder what else they are neglecting. I mean how does the person making the sandwich not notice the meat is bad. Anyway

Date: 8 months ago

Review №33

Rating: 1

Ordered my food at 12:15, after waiting 5 minutes till someone came to take my order. I received my food at 12:35 after the two people behind me received theirs. I ordered the #2 med it wasn t a difficult order.

Date: 9 months ago

Review №34

Rating: 5

Date: 9 months ago

Review №35

Rating: 3

I originally wrote a scathing review here because of a history of bad management... I was since contacted by the new store manager. She took the time to call and dig into the issues I addressed. I will give this location another try. She was unaware of some of the issues and is set to fix them. I respect that she took the time and will work to address issues. Thats what good leadership does. Score will adjust as the charges and overall situation improves.

Date: 9 months ago

Review №36

Rating: 1

I ve been sitting in the drive thru for 17 minutes and I still don t have food.

Date: 9 months ago

Review №37

Rating: 5

Date: 9 months ago

Review №38

Rating: 4

Long wait

Date: 9 months ago

Review №39

Rating: 2

Food was terrible. Roast beef had portions that was over cooked similar to a crispy bacon. The bread was dry and tasted old or expired. The Seasoned curly fries tasted like it was from a previous batch and had no seasoning. All Arbys Ive gone to had a sauce called Red Ranch. This establishment did not have it and didnt know what it was. Customer service could use a lot more training for sure. This restaurant was in Little Elm Texas at Little Elm Pkwy and FM 423.

Date: 10 months ago

Review №40

Rating: 1

This has got to be the worst experience ever. Not one customer except me in here. One of the staff has their kid here running all over the place trying to watch them and work. The food was cold, the buns were stale, there was no meat on my beef and cheddar. At this point Im worried if Im going to get food poisoning. Guess they hire anyone now a days.

Date: 10 months ago

Review №41

Rating: 1

Worst service I have ever experienced when I walked in. Tried to order off the menu board and told me I could not get what they picture to sell. Asked for a roast beef without cheddar and told they cant do that. I said goodbye and went to schlocky next door

Date: 11 months ago

Review №42

Rating: 3

Date: 11 months ago

Review №43

Rating: 5

Price keeps going up because of Biden s inflation/Recession

Date: 11 months ago

Review №44

Rating: 4

It was OK. Arbys is always hit or miss this was fine

Date: 11 months ago

Review №45

Rating: 1

Date: 11 months ago

Review №46

Rating: 1

The first negative impression was that the lobby was closed, they gave me the wrong order and through the drivetrhu window I saw that they didnt use gloves to prepare the orders. I honestly would not go back to that Arbys is the worst by far. Oh and the workers were very rude.

Date: a year ago

Review №47

Rating: 5

Friendly accurate service.

Date: a year ago

Review №48

Rating: 3

Date: a year ago

Review №49

Rating: 1

Waited 15 minutes and were told twice to wait a moment. There was no one else there at 2 in the afternoon. We gave up and went elsewhere.

Date: a year ago

Review №50

Rating: 1

Waiting 15 mins at the speaker till someone finally acknowledged me then the drinks were wrong then waited another 20 mins for the food and when we got home everything was cold the bread was hard. Worst Arby s experience I ve ever had

Date: a year ago

Review №51

Rating: 5

Good place to hangout with friends and little munches .

Date: a year ago

Review №52

Rating: 5

Date: a year ago

Review №53

Rating: 1

Ordered and then they said there was no roast beef. I guess Arbys DOESNT have the meats.

Date: a year ago

Review №54

Rating: 4

Date: a year ago

Review №55

Rating: 2

Date: a year ago

Review №56

Rating: 3

Date: a year ago

Review №57

Rating: 3

I was trying to get a coupon deal from the website. Regular worker didnt know how to process it. The shift manager comes and says Let me see it, referencing the QR code on my phone. He then turns to tell the other worker, we dont participate in those. Rude manager made me want to never visit this location again.

Date: a year ago

Review №58

Rating: 1

They didnt have what they were advertising

Date: a year ago

Review №59

Rating: 5

I want to this location to try the new Hushpuppie battered fish. They add just opened for the morning and it was only 2 people there. The cashier greeted me and made sure my order was correct and the cook was very attentive and made sure she prepared my food as I wanted. I know when they get busy they cant always be great like this but it was very refreshing to find a location and have the experience. I will always go to this location from now on and I recommend you do to.

Date: a year ago

Review №60

Rating: 1

I just don t understand why the staff can never get an order right. I ordered 2 beef and cheddar meals and one with tomatoes and lettuce and strawberry lemonade and the drink were the only thing that was right. Same sandwiches on two different buns, cheddar cheese was missing and she even asked if I wanted chopped lettuce. Why ask if you weren t going to add the tomato or the lettuce. Absolutely ridiculous!!!! Every time I try to give them the benefit of the doubt they can never get orders right. When you call the number they have listed they apparently have the phone off the hook so they don t have to hear all the complaints. I have requested a refund and if it doesn t show up on my card I will dispute the charges.

Date: a year ago

Review №61

Rating: 2

Date: a year ago

Review №62

Rating: 3

Date: a year ago

Review №63

Rating: 5

Good food and service

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 1

Orders the new Waygu burgers and got all of the way home to. Price they didn t even add pickles to the burgers. That s after waiting in the drive through for 10 minutes without any response.

Date: a year ago

Review №66

Rating: 5

Staff was friendly and willing to work with us when items we ordered through the app werent available. They made it right.

Date: a year ago

Review №67

Rating: 1

Good was ok. They said something had shredded lettuce but put leaf lettuce instead. The floor was so wet that you had to watch where you walk. No wet floor signs. The worst part was the music. Ive never heard such nasty, obscene music in a restaurant in my life. Will never go back

Date: a year ago

Review №68

Rating: 1

No thanks

Date: a year ago

Review №69

Rating: 4

Date: a year ago

Review №70

Rating: 3

We visited the Little Elm drive thru around 9pm. None of the employees spoke English, they had to call a manager and put them on speaker phone so we could place our order. Not a great experience from the customer experience.

Date: a year ago

Review №71

Rating: 5

Date: a year ago

Review №72

Rating: 1

Tried to get food in the drive through but was left waiting for acknowledgement after I realized that nobody was come to the mic I counted out load got to 50 before I left. I always wondered why the drive through is empty here .

Date: a year ago

Review №73

Rating: 5

Date: a year ago

Review №74

Rating: 3

Date: a year ago

Review №75

Rating: 5

my meal was prepared fresh and quickly, the wait wasnt long

Date: a year ago

Review №76

Rating: 5

Used to work here a few years ago. Theresa Is always awesome. Drive thru employees need to remember to be polite. Food

Date: a year ago

Review №77

Rating: 3

Date: a year ago

Review №78

Rating: 1

The district manager is built like bing-bong from inside out on my momma they all slow as hell!

Date: a year ago

Review №79

Rating: 5

Love the pecan chicken salad sandwich!

Date: a year ago

Review №80

Rating: 4

Good food, nice staff but they need more help there. Only two girls working with a full drive through. They got the food out as quick as the could under the circumstance. All things considered it was a good experience.

Date: a year ago

Review №81

Rating: 5

I love the gyro sandwiches

Date: a year ago

Review №82

Rating: 3

New chicken sandwich was aweful for 7.00 expected better new sliders are pretty good

Date: a year ago

Review №83

Rating: 1

No one greets you when you walk in and the employees don t even say anything to you at the register either .they just stare at you.

Date: a year ago

Review №84

Rating: 3

Date: a year ago

Review №85

Rating: 1

Tried eating here several times and have only ever been met with horrible service, bad food quality, and a lobby that is always closed regardless of how many people are standing around on their phones. AVOID AND GO ANYWHERE ELSE!!!

Date: a year ago

Review №86

Rating: 2

Date: a year ago

Review №87

Rating: 3

Date: a year ago

Review №88

Rating: 1

Avoid this place at all costs. First their dining room isn t open and there s no sign that tells you that s the case. There were only like workers during my visit and he was ready to charge me full price because I didn t say I wanted the 2 for $7 special. I m appalled by the fact that I have to literally tell them I want a cheaper price.

Date: a year ago

Review №89

Rating: 3

Date: a year ago

Review №90

Rating: 2

Store always closes randomly. Showed up at 4pm on a Friday, closed. Order online, show up to pick up my order, dining room closed at 5pm on a Saturday. Wait in the drive thru line for 20 minutes instead. Avoid this location.

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 5

great quality of food

Date: a year ago

Review №93

Rating: 3

Tried the 2 for 5 fish and fries. Back speaker was out and someone had to yell from the backdoor to pull around. Not certain why they didnt take a note to the drive thru menu buuuutttt. Anywho, the fries were hard and lacked flavor but the fish sandwich was much bigger than I expected. Too much tartar sauce but not bad for the price

Date: a year ago

Review №94

Rating: 1

This place keeps finding new levels of bad. Went last night against our better judgement because Arby fries are the bomb. Went through the drive through which literally took almost 40 min for 5 cars. Basically one car at a time order to check out. Ordered a #1 with Swiss and a Jamoka shake, easy right? Nope! First they were out of Jamoka, ok whatever kids like chocolate too no biggie. After paying 12 bucks for a number 1 we get to our destination to discover they put Swiss and the fake yellow cheese on it as well as some tangy orange sauce (not Arbys sauce). Oh and for the comedy part of the show they didnt finish blending the shake so we did that ourselves.

Date: a year ago

Review №95

Rating: 4

Date: a year ago

Review №96

Rating: 4

Date: a year ago

Review №97

Rating: 4

Date: a year ago

Review №98

Rating: 3

Food is okay, I tried a fish burger. Quantity is good

Date: a year ago

Review №99

Rating: 1

Second horrible visit here. Place is filthy, equipment is broke, Coke was flat, Catsup was water, buns were stale. Customer service is outstanding and very helpful. Corporate should close this store today.

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 2

This restaurant seems to close early rather often. Last night was the third time we have tried to go through the drive through between 9-9:30pm and were told they were already closed. The restaurant hours posted list closing time as 10pm. Frustrating.

Date: a year ago

Review №102

Rating: 1

Two bad experiences in a row here: Just went thru the drive thru at noon and they are not serving any roast beef because it s not done cooking . While I appreciate not getting food poisoning, roast beef is their main business and the lunch hour is their busiest time to sell it. On my previous visit here I went in to order. It took a really long time to get the order and they got the order wrong. This is not the best Arby s location.

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 1

It is a terrible place to work if you are thinking of applying for this company let me tell you that you waste your time because they dont pay and they put you in a hurry

Date: a year ago

Review №106

Rating: 2

First of all, we were shocked the dining room was open. We have been by there several times & they have a sign up that the dining room is closed. The wings are as small as a quarter, the hamburger was small and messy. The French Fries were warm and old and the lobby ice machine had no ice. The young kids running the place just dont care. In other words, we were not pleased. We hate to see Arbys that we love so much going down hill.

Date: a year ago

Review №107

Rating: 2

I got the wrong sandwich.

Date: a year ago

Review №108

Rating: 1

Bs customer service going against what restaurant advertised

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

Service is amazing so friendly and great food

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 4

Pretty sad, how unorganized and impersonal service. We were the only ones there.

Date: a year ago

Review №113

Rating: 5

Arbys is good. Philly cheese steak not so good

Date: a year ago

Review №114

Rating: 3

The food is just ok. The French fries were cold last time I got them. I also asked for no ice and they gave me extra! The service was not good! The lady was really rude in the drive thru and Im always super nice and didnt even complain!

Date: a year ago

Review №115

Rating: 1

Waited at the drive thru for 15 minutes before getting helped that is absolutely ridiculous

Date: a year ago

Review №116

Rating: 5

They are very attentive

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 2

I came here last week for a small snack to get me by before hitting kroger and my slider was so fresh and hot I wanted to turn around for another one! The young lady at taking orders was also nice. However tonight 11/2 8pm i came w my family and everything was terrible! The guy taking orders should not be working customer service. I ordered 5 sandwiches and all the buns were stale and hard as rocks. 2 orders of fries. One cold as hell, the other refried and gross.. $25 wasted. We were also the only people in line so there was no rush. Just old food.

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 1

The customer service is really really bad people with attitude. Dont answer your questions. Food is not even what its supposed to be compared to other Arbys. I do not recommend the store ever

Date: a year ago

Review №121

Rating: 4

Date: a year ago

Review №122

Rating: 3

We thought that $25 was high for the 2 of us. Food was fair. Staff was loud.

Date: a year ago

Review №123

Rating: 2

Prices went up and amount of meat went down, double inflation? Arbys is one of my two favorite fast food places and I hope this is just temporary

Date: a year ago

Review №124

Rating: 2

Date: a year ago

Review №125

Rating: 1

Dining area is closed! Drive-thru was super slow! Horrible service! I am writing this review while sitting 2 cars back from placing my order! Don t waste your time!

Date: a year ago

Review №126

Rating: 1

Tried to get a meal here last night at 8:30 , (store hours mentioned closes at 10) worker came outside shouting buddy we close . I mean I didn t expect much from fast food but you guys are doing a great job here . Keep it up !

Date: 2 years ago

Review №127

Rating: 4

Date: 2 years ago

Review №128

Rating: 3

Date: 2 years ago

Review №129

Rating: 1

closes early constantly but posts no comments on anything to let you know. left drive through light on, there was a line of cars and they turned restaurant lights off more than a hour before close.

Date: 2 years ago

Review №130

Rating: 2

Date: 2 years ago

Review №131

Rating: 1

Probably the worst Arbys in America! 3 out 4 times they run out of stuff?? today I d thought I d give it a try after almost a year and they completely messed up my order, on both the drink and meal and it was not even busy at the time.

Date: 2 years ago

Review №132

Rating: 5

Arbys is what I consider a sleeper fast food restaurant. We always enjoy the food we get but seldom seek them out. We need to make sure we visit this place more often!

Date: 2 years ago

Review №133

Rating: 1

Man, I never thought Id be the kind of person to write a review, much less for a fast food restaurant, but I just experienced such bad customer service at this establishment that I am genuinely impressed. The bar for what I expect from fast food was already low, so let me tell ya, this place gets an A+ from me. To the employees working here - Keep up the great work. That was amazing to witness.

Date: 2 years ago

Review №134

Rating: 5

Great service food clean very well maintained

Date: 2 years ago

Review №135

Rating: 5

Straw berry lemonade is yummy Kid-friendliness: Kids menu

Date: 2 years ago

Review №136

Rating: 1

Tried to go through the drive-thru at 8:55 on a Sunday and they told me that they were closed. Yet they had all the lights still on.

Date: 2 years ago

Review №137

Rating: 1

Well online the hours say 10-10pm. The drive thru says 10-10pm went there at 6:48 pm and waited outside the drive thru someone opened the back door and shouted they were closed and went back inside. Guess they just make up their hours whenever they feel like working. Reading through reviews it seems to be a problem here. Wonder why corporate hasnt stepped in to do anything. Looking forward to getting the same copied and pasted response every other bad review has gotten. That clearly has solved the problem.

Date: 2 years ago

Review №138

Rating: 4

Date: 2 years ago

Review №139

Rating: 3

Date: 2 years ago

Review №140

Rating: 5

Come here often always a good meal and great service

Date: 2 years ago

Review №141

Rating: 5

Friendly and fast! Clean restaurant and the food was freah. They are also pretty quick not a long wait at all. Definitely one of the better Arbys we have been too.

Date: 2 years ago

Review №142

Rating: 2

Bad food and location is just as bad. Water leaking all over the floor from the soda machine, no napkins, fithy bathroom. Served cold Mac n cheese and service lacking bad!

Date: 2 years ago

Review №143

Rating: 2

Dining room was open. Not very busy, food was not hot and my beef looked old and was dry.

Date: 2 years ago

Review №144

Rating: 4

Date: 2 years ago

Review №145

Rating: 2

The food was ok. Not near as much meat as they used to have. I havent been to an Arbys in probably 15 years. I was working across the street so I popped in here. The staff seemed horrified I would come into the restaurant. Everyone was on their phones and ignored me. When I said something the guy didnt speak English. When someone finally took my order the food came fast. It started raining hard and a guy put up a sign saying the inside is closed...while Im sitting there eating. He even locked the door. He stood there watching me until I left. He unlocked and then re-locked the door behind me. Needless to say itll be a lot longer than 15 years before my next Arbys visit.

Date: 2 years ago

Review №146

Rating: 2

Drive thru order - got sandwich wrong, wrong type of fries and worst of all no napkins.... terrible

Date: 2 years ago

Review №147

Rating: 1

Date: 2 years ago

Review №148

Rating: 2

Their Shake machine has been broken for about 2-3 months. Are yall a Mom and Pops Arbys or a Nation wide Franchise? Geesh

Date: 2 years ago

Review №149

Rating: 1

I went to this location tonight to get dinner and noticed that there were no cars in any part of the parking lot, but I did however see a typed note on the front window saying that they only had drive thru service. So I decided to try the drive thru thinking that there maybe someone inside since the kitchen lights were on, but when I got to the speaker an automated message said that they werent able to take orders tonight due to technical difficulties. If I give this location zero stars I would.

Date: 2 years ago

Review №150

Rating: 4

Date: 2 years ago

Review №151

Rating: 2

I love Arbys food, but the last few times I went I couldnt eat on the premises because it was closed and again they told me they werent serving. The service must be improved.

Date: 2 years ago

Review №152

Rating: 1

Missing food, cold food and rude service.

Date: 2 years ago

Review №153

Rating: 1

Worst arbys in Texas. Never have anything in stick, extremely rude, close early all the time

Date: 2 years ago

Review №154

Rating: 4

I ask for a drink cup holder and he the cashier said for two drinks. He did not give it to me. I had two bags, one very large and full and the other had two fish sandwiches in it plus two drinks. No one with me to carry or hold.

Date: 2 years ago

Review №155

Rating: 4

Date: 2 years ago

Review №156

Rating: 1

This is the first time Ive been to one of these in a long time and I must say theyre not what they used to be. I ordered the 2 for $6 cheddar roast beef sandwiches and it hardly had anything on it. Very little roast beef and very little cheddar cheese. Maybe its just this location, but I dont think Ill visit another one.

Date: 2 years ago

Review №157

Rating: 4

FYI, their dining room seems to be always shut now, so use the drive thru.

Date: 2 years ago

Review №158

Rating: 4

Date: 2 years ago

Review №159

Rating: 4

Good food..Hot food..Wish employees were a little nicer wanted to ask for honey mustard and she walked away after handing me my food so fast and never even looked back lol

Date: 2 years ago

Review №160

Rating: 5

Date: 2 years ago

Review №161

Rating: 3

Staff, friendly enough. Location was out of many items. Management must be lacking care/ proper motivation....

Date: 2 years ago

Review №162

Rating: 2

Some of the workers are rude. Ive been there a few times and everytime, the young lady is just rude.

Date: 2 years ago

Review №163

Rating: 1

Most of the favs are out of stock and the items that were served was not heated well enough! Will skip this spot next time.

Date: 2 years ago

Review №164

Rating: 5

arbys was a good restraunt. their brisket sandwich was delishos hope you stay open for a long time.

Date: 2 years ago

Review №165

Rating: 1

Date: 2 years ago

Review №166

Rating: 1

This place is consistently trash..messed up orders...slow to help you. It s almost a running joke. My wife and her sister never get anything but lowest service if they even get service at all. Been here a few times when they couldn t even do business with you for some reason. Literally the most expensive fast food place in town and the absolute worst service ever. Whoever the manager is over the last 6 months needs to go. I blame the poor leadership. Not that hard to run a Arby s. Won t make the mistake again. Read all the other recent reviews...what place tells you they can t serve you and need a break! I mean Jesus it s insane. If you want to see why it s so bad read the arbys replies. Please contact us here to complain is their reply. Seriously? I already told you the place is bad and why you think we re going to each send the review to your other place so your business can get better? Try working on it yourself and read the reviews and share them with your people on your own. I m not doing it for you that s what this review is for. I can t wait to see this location close and I hope the poor leadership the owner shows cost him a fortune. Bleeding money for being lazy.

Date: 2 years ago

Review №167

Rating: 1

My mozzarella sticks were soggy, they didnt put marinara sauce in the bag. I asked for an unsweet tea and got sweet. Not the first time there was an issue at this store.

Date: 2 years ago

Review №168

Rating: 1

The staff are horrible and rude. If I was the franchise owner Id fire them all. Everyone behind the counter is wearing airpods. The cash registers are broken and have been for months so you shout your order across the kitchen. Its a mess. The food also sucked. I ordered the French dip and they have me a tiny amount of beef juice. The juice was flavorless and merely made the sandwich wet. The condiment machine was broken too so you have to ask for packets which didnt work well since they all are wearing airpods and dont want to work. Its obvious its a bunch of entilited 20yr olds playing restaurant. I would never go back.

Date: 2 years ago

Review №169

Rating: 3

It was ok. It was a very young staff. We were the only customers inside the place. Food was good.

Date: 2 years ago

Review №170

Rating: 5

Date: 2 years ago

Review №171

Rating: 2

On a positive note, my food was fine. However, at 4:55 pm today when the drive through was not busy, the service at the window was severely lacking. From a very abrupt voice over the speaker to take my order, to, literally, being told HERE as my sack was handed to me, the entire experience was very disappointing. Didn t even ask if I needed any sauces. The only thank you verbalized was mine. I could see a team member seat themself up on the counter from my position in the drive, looking at their phone; very unprofessional. Must agree with the now hiring sign on display; definitely need new personnel.

Date: 2 years ago

Review №172

Rating: 3

Fries too salty!

Date: 2 years ago

Review №173

Rating: 5

Date: 2 years ago

Review №174

Rating: 5

Really good

Date: 2 years ago

Review №175

Rating: 2

Loved our chicken sandwhiches but the arbys melts were very gross

Date: 2 years ago

Review №176

Rating: 1

This Arbys used to be great. I have tried 6 times in the last 3 weeks because it sounded good. I have yet to get anything. I have heard every excuse were closing early, that was at 7, we are out of meat, so guess you dont have the meat. Our system is down, our fryer doesnt work. If your not going to serve people at least turn out the lights. I have also had to wait sometimes up to 15 minutes just to be told o cant get anything. Just close the store if your not going to work.

Date: 2 years ago

Review №177

Rating: 4

Date: 2 years ago

Review №178

Rating: 5

Greek gyro reminds me of home

Date: 2 years ago

Review №179

Rating: 4

Date: 2 years ago

Review №180

Rating: 4

Best little hidden gem! It is the best tasting shake I ve ever had!

Date: 2 years ago

Review №181

Rating: 2

Waited in line 10 minutes, they took my order of 6 roastbeef sandwiches and 3 fries. Then told me they only had enough roast beef to make 2 sandwiches...At Arbys??? Thats like KFC saying they are out of chicken. I went to Taco Bell

Date: 2 years ago

Review №182

Rating: 5

Date: 2 years ago

Review №183

Rating: 5

Date: 2 years ago

Review №184

Rating: 5

I stopped there on 10/4 at approximately 11:30am and received amazing customer service. From the pleasant lady whom took my order, to the kind young man who gave me my food. To top things off, I received THE BEST Market fresh BLT....EVER! It was better than if it was made fresh at home! Crisp bacon, crisp lettuce...everything was PERFECT! I even had to call and thank them for making such a perfect sandwich and it was actually the manager who made it for me! Kudos to yall! Thank you!

Date: 2 years ago

Review №185

Rating: 1

Went to drive threw at 8:15 pm and was told not taking orders what kind of company doesnt want to make money? This is poor workmen ship

Date: 3 years ago

Review №186

Rating: 1

This place has never been great on service or food, but it s been acceptable. Just not tonight. We went through the drive thru and asked for a minute. Then when we said we were ready, we got ignored. No one else was in line. We had to call out three times then he sighed loudly before taking our order. Still, maybe he was busy. But then as we ordered, each time we asked for something he would say is that all? Then when we ordered the last item he sighed heavily again. Only a few things on the order was correct. I can handle mistakes, but this kid was beyond rude.

Date: 3 years ago

Review №187

Rating: 3

Friday night: we can t take any orders. Our systems are down. Saturday afternoon: we had a fryer spill and aren t taking any orders. Saturday night: they asked me to wait a minute at the drive thru and never came back. Ordered at the window and was missing a paid for sandwich when I got home. I love Arby s but I will visit another location from now on.

Date: 3 years ago

Review №188

Rating: 2

So if someone orders a cup of cheddar, it might should be in the bag. Its a cup of cheese for goodness sakes. Cup. Of. Cheddar. Seems pretty straightforward.

Date: 3 years ago

Review №189

Rating: 2

Was given the incorrect items.

Date: 3 years ago

Review №190

Rating: 1

We tried to go thru the drive thru but the girl taking the order kept getting it wrong so we decided to come in & order. For some reason, they brought the WRONG order out on a tray. The girl who took our order got up in my face & told me it was right. When I tried to explain it, she got nasty, turned her back on us & walked off with her cell phone. There was another pair of customers that saw this & were outraged. She turned around & told the older lady to SHUT UP! I asked for her name & she told me to shut up & leave, go back to my car. We paid for our order & left. When we got home we were short 1 sandwich & 2 cups of cheese. All but 1 server was rude. I will be calling Teresa, the manager tomorrow. We go to that Arby s a lot but no more. The meat in our sandwiches was over cooked & horrible. You should reconsider their employment.

Date: 3 years ago

Review №191

Rating: 3

Its Arbys, for crying out loud! You want to grab a quick sandwich thats NOT ground beef? Go to Arbys. I have enjoyed their chicken salad sandwich twice now and I would recommend it.

Date: 3 years ago

Review №192

Rating: 5

Date: 3 years ago

Review №193

Rating: 4

Date: 3 years ago

Review №194

Rating: 1

Food was cold and didnt even get all we ordered. Plus had to wait for 15 minutes or more for food.

Date: 3 years ago

Review №195

Rating: 5

Everyone is awesome. Manager Theresa is great

Date: 3 years ago

Review №196

Rating: 5

This place is great my family and I got 3 full meals each with at least 3 sliders a nice sized drink and some good fries, afterward we got two $1 cookies that were huge and everything stayed under $20

Date: 3 years ago

Review №197

Rating: 5

2-5pm lots of great $1 deals! The workers are VERY nice. The place is VERY clean. The food is presented well, delivered to our table. The amount is generous for all the small items (fries, drinks) and even the slider. The slider bun is actually a thick (but soft) artisan style roll. Tastes fresh! Cookies are huge! And warm. Self serve drink, so you can mix. Tea is good, fresh. Have to use packets as the sauce dispensers are out of service (likely due to Covid). The place was not crowded.

Date: 3 years ago

Review №198

Rating: 4

Date: 3 years ago

Review №199

Rating: 5

Great service and staff! Food was prepped quickly and the order was correct! I will be back!

Date: 3 years ago

Review №200

Rating: 4

Great service

Date: 3 years ago