Baywind Village Skilled Nursing and Rehabilitation

Review №1

Rating: 5

Clarissa CNA She has really been an inspiration to me during the time of my stay. This time and even the last time i was a patient here. Also Briana the nurse has been amazing to my needs. Everyone is good to me at Baywind I will definitely recommend this rehab to anyone.

Date: 17 hours ago

Review №2

Rating: 5

Thank you to Akia Brown & Jeanne for taking excellent care of my husband while he has been here. They have been kind and very helpful with anything we were needing. They really care about the patients and you can see that through their hearts. Very encouraging and always trying to help.

Date: 3 days ago

Review №3

Rating: 5

On behalf of my 80 yrs old multiple seizures dear hubby, I would like to express our family gratitude to Sally Coste, a compassionate RN who goes out of her way to properly feed my husband s meds and vitamins thru a NOT simple PEG in his tummy. She certainly is an asset to Baywind Village Skilled Nursing & Rehab Facility. And would highly recommend her to be your Employee of the month. Thank you Management for listening.

Date: 4 days ago

Review №4

Rating: 5

I wanted to take a moment to recognize the High Risk Assessment nurse Sharry. She embodies everything that Baywind stands for - compassion, attention to detail, dedicated to her patients and a great team player. She is thorough and handles any request given to her with a smile on her face. I know that when she is involved, everything will be handled with great care and followed closely. Thank you, Sharry, for your dedication to the patients!

Date: a week ago

Review №5

Rating: 5

Queta is the best medication aide in the place, and she also has the best personality and makes me feel at home and the tech Briana García is very attentive and caring, and also has a great personality and cares about her patients

Date: 2 weeks ago

Review №6

Rating: 5

Speach therapist CHINU CHANDY Works great with my Mother And have great teaching skills

Date: 2 weeks ago

Review №7

Rating: 5

I have to say this was a very well run facility, the staff very kind and compassionate. My mother was in for skilled nursing and it was an overall good experience. Natalie was one of several great nurses but went above and beyond for us. Derrick worked with my mother and was one of serval great physical therapist and also went above and beyond! I highly recommend this facility!

Date: 2 weeks ago

Review №8

Rating: 5

The staff is for the most part very kind and caring... I wish I could list everyone that has been there for my mom these last couple of months but I was told I could only refer 2. Natalie and Briana have both really been crucial to my Moms recovery. Especially early on when there was so much uncertainty about everything, both of these ladies made life easier for all of us. We are so grateful to both of them and this facility is very lucky to have them.

Date: 2 weeks ago

Review №9

Rating: 5

This home is a great loving caring facility for anyone in need ! My mother Virginia D Ayala has been here at 3 different occasions and love one treated her with so much love and respect. From the kitchen to cleaning crew office to other departments at Baywind thhey are the Best. I strongly RECOMMEND THIS PLACE. OHOO DID I ME TION ITS SUPER CLEAN !

Date: 2 weeks ago

Review №10

Rating: 5

The staff there is so friendly and hard working i would like to thank nurse Natalie on 300 hall and Briana Garcia for everything yall have done for Mrs Francisco keep up the good work.

Date: 3 weeks ago

Review №11

Rating: 5

I am currently a patient at bay wind and have to say I am very impressed with this facility and the exceptional care I have been given. Just to mention a few is Brianna Garcia and Marty p t snd so many more. If I left out your name I m sorry but I will never forget any of u. I m fortunate enough to still be here while I recover from my illness so that says a lot right there. If u r looking for this kind of facility please check out baywind L

Date: 3 weeks ago

Review №12

Rating: 5

Great place. They brought my wife to a a functional place after poor prognosis from hospital. People like Sharry Mullenix and a great staff of care givers are to be credited. Shout out to Deborah Randle for making their food service fun and enjoyable. To many great experiences and people to name them all. Highly recommend them Kurt Watson

Date: 4 weeks ago

Review №13

Rating: 5

Chinu, speech therapist does excellent work!

Date: a month ago

Review №14

Rating: 5

My MIL was here for a few months with a broken femur. The physical therapists were great, in particular Coffey and Oly. They were always very friendly with a smile on their face and always very positive. You can see the passion that drives them to work with the patients and empathy in the way they treated my MIL, but at the same time pushed her to work hard to get up and moving. I appreciate their professionalism and passion with her. She cried when she came home because she was going to miss them. Overall the nurses, med techs and CNAs were awesome with a few exceptions that were reported to management. One of the main issues with the nurses is that her pain medication took hours to be given after she pushed the call button, one nurse in particular seemed bothered by her request. It was reported to management and they spoke to the nurse.

Date: a month ago

Review №15

Rating: 4

My mother broke her femur and we were faced with looking for a place where my mom can be taken care of. We chose Baywind because of their recent reviews so I would like to be very honest in my review for those who are looking for the best place. Jesse the shower technician was amazing with my mother, even when my mother would have accidents ( poop in shower) Jesse would joke to make my mother laugh and not feel embarrassed. Maria in housekeeping would come to her room and give my mother lots of words of encouragement. Maria and Jesse really connected with my mother.The CNAs were All exceptional from the young ones to the older ones, they were very professional and those are the ones I thought we would have issues but didn t. My mother had exceptional nurses but did have 3 nurses who were truly rude .the issues we had with them was administrating her pain meds . It would take more than 1hour 1/2 for the nurse to bring my mom her meds . Each time we asked a question they would make a face like we were bothering them. Even some CNAs would say they couldn t even ask them for help because these 3 nurses didn t like to be bothered. I saw that the people with the hardest jobs to do were the ones who went above and beyond with care and compassion. Did have to go to administration with the issues and 2 of them had a change of attitude like bringing her meds on time. The other one nurse continued to have an attitude . I don t want to name these nurses because everyone deserves to have new opportunities .my mother actually cried because she was going to miss Jesse and Maria .

Date: a month ago

Review №16

Rating: 1

My MIL was admitted to Baywind after a brief stay in the hospital to rehab back to being able to walk after she had finished chemo and radiation and became very weak and unable to walk. My first impression when bringing her to the facility was not great and my gut said don t leave her, but she insisted it would be okay. First off, we were not warned that they had Covid positive patients before arriving and my MIL s immune system is already shot because of chemo. They should have let us know before ever considering admitting her. Well, she got it and had to be quarantined for 10 days. The staff is not friendly or caring. When we arrived that just pointed us to the direction of her assigned room and said go. I felt like they didn t even want to be there and if we had any questions, which is our right to ask, they acted like it was an inconvenience to them. I would have to get someone above them. Candice is the head nurse and I left a VM on a Friday afternoon and still hadn t received a return call by the following Tuesday when I had to go to someone else to get her to call me. Then she played all nice and concerned. Through our phone conversation, they were supposed to update us with her PT every couple of days, which we NEVER received. Likely because they never did PT, which is why she left in worse shape than when she got there. I understand they cannot force a patient to do what they need, but if the patient isn t receiving the therapy and care they re admitted for, they need to discharge them so they can get to a facility that will give the right care. We took her out of that facility ourselves. Baywind would have billed the insurance until my MIL passed if we hadn t taken her from there. Besides all the shotty care she received, or we ll say didn t receive, the food they serve is god awful and I wouldn t feed to a stray dog. If we hadn t brought her food daily, she surely would have starved to death and was close to it. We complained daily and they said there was another option besides the standard menu, but they would rarely give her anything other than the standard menu. She stayed three weeks and the day we took her from that facility she was admitted to the hospital that night extremely malnourished and dehydrated. Her oxygen was at 27. She was near death. Now she is in home health care with us where we can monitor her therapy and food and hydration and is back to recovering. No way would I ever consider recommending this facility, unless that is where you send your loved one to die.

Date: a month ago

Review №17

Rating: 5

Its been a great pleasure to work in physical therapy with my wonderful therapist Savannah.Shes been kind yet gentle helping me thru my physical handicap.Her smile on her angelic face is encouraging enough! Im thankful for the wonderful employees of Baywind Village.They have made my stay a good experience.Special mention are my CNA s Veronica Garcia, Stefani, Yvette & Jeanne. Maria my smiling & sweet cleaning lady kept my room bright & clean! These awesome people will be missed.Truly worth their weight in gold.Again my highlight was going to exercise with my therapist & visit with the entire great therapists team.Blessings & Love to the the entire Baywind Village staff! I highly recommend this place as its a lovely place with friendly personal.My speech therapist Chinu Chandy is wonderful & has helped with better communication skills as well as memory improvement..Oly my occupational therapist is excellent in helping me to recover & build up strength & muscle building.Shes helping me to achieve my goals.

Date: 2 months ago

Review №18

Rating: 5

My speech therapist chinu is helping me on swallowing exercises and I recommend her.

Date: 2 months ago

Review №19

Rating: 5

Took very good care of my mom. Tonya in discharge went above and beyond to work with us. Carmen at the front desk Always would help in every situation with a smile. Thank y all.

Date: 2 months ago

Review №20

Rating: 5

We had a wonderful experience with placing my mother at Baywind. The ladies, Oly and Savannah, in the physical therapy room were so wonderful and went above and beyond to help her

Date: 2 months ago

Review №21

Rating: 5

I was treated with the utmost of care Everybody was a professional care taker. I would like you to know about Briana.She made it her business to make sure you were comfortable and have ev rything you needed Always smileing She is a very good asset to your company TY Briana

Date: 2 months ago

Review №22

Rating: 5

June 2024: I am a resident at Baywind Village. There are a lot of wonderful people who work here. I would like to thank restorative therapy who makes my quality of life better, especially, Dee Sherwood . My husband noticed á big change. Dee is always available even if I am not under her care that day, but need assistance. She cares for me like a good friend, and treats me with love and respect. 5 months ago: I am a resident at Baywind Village. There are a lot of wonderful people who work here. I would like to thank my aides who make my quality of life better, especially, Mary Gamble, Jami Garney, and Christina Chincilla. They care for me like we are related, and treat me with love and respect.

Date: 3 months ago

Review №23

Rating: 5

Dira is the best CNA in the facility Her patients come first. She also pitches in and helps her peers no matter if she is busy and gets behind. She is truly a blessing!

Date: 3 months ago

Review №24

Rating: 5

Speech therapist Chinu is helping with my memory. She challenges me daily to remember things Ive done( i.e. meals,etc). Im getting better thanks to her !

Date: 3 months ago

Review №25

Rating: 5

Date: 3 months ago

Review №26

Rating: 5

Excellent care from Veronica Garcia! Very Good Worker ....

Date: 3 months ago

Review №27

Rating: 4

I want to thank all the people who have been taking care of my sister. They have taken well care of her especially her nurse assistant, Briana Garcia. She has gone beyond regular care of my sister which makes me comfortable in knowing her every day needs are being met.

Date: 3 months ago

Review №28

Rating: 5

This is the a best nurse (CNA) I have ever come across Her name is Dee Jackson.

Date: 4 months ago

Review №29

Rating: 5

Zoe was very helpful when my blood sugar dropped! She got me a coke and kept monitoring me to make sure my sugar came back up! And Clarissa has been very very help since I have been on 100 hall

Date: 4 months ago

Review №30

Rating: 5

Speech Therapy with Dr. Chinu is great!! She was so good with my Dad and helped him immensely. He has dementia and she was very understanding and patient with him and encouraged him to eat and she was very attentive in making sure he was not chewing too much or pocketing his food. She put him on a purreed diet while he built up his strength after having a severe UTI, aspiration pneumonia, and then Covid. He really needed to build up his strength again and Dr. Chinu made sure that he was doing just that.

Date: 4 months ago

Review №31

Rating: 5

Elayne and Oly were very nice and taught me alot l will really miss them

Date: 4 months ago

Review №32

Rating: 4

To get a 5th star from me there would need to be better communication among management, doctors, staff and patients. Too much word of mouth leads to misinformation and confusion for patients, and medical/nursing mistakes.

Date: 4 months ago

Review №33

Rating: 5

I have soooooo many reviews Id like to give on this place....first let me say the place itself is nice, clean and has beautiful landscape thats very well kept. My Mom spent 20 days here for physical therapy to regain her strength. I was there everyday with her so I got to see and meet alot of the people there. MY ABSOLUTE 2 FAVORITE PHYSICAL THERAPY GUYS ARE Coffey and Marty!! These guys made my mom feel comfortable from the start of it all...they spoke to us both like they had known us for ever and that itself to me speaks volumes. Nearly all the aid ladies my mother had were just amazing, again making her feel comfortable about asking to be changed or if she needed something some were overly attentive and that was a huge plus for her. Jeanne and Sylvia were my moms FAVORITE LADIES, these 2 went above and beyond for her. I will admit there were some slight bumps along the way but the wonderful Staff made sure to take care of them right away. IF my mom ever has to be in a skilled nursing facility again we will definitely come back! Although its a joy being home, I miss all the friendly people. Thank you All!!

Date: 4 months ago

Review №34

Rating: 5

My mom has been at Baywind for nearly two weeks receiving physical therapy and wonderful care. The nurses and CNAs are very attentive to their patients! Veronica G has been with my mom for a few days and has been a great comfort to my mom in knowing that someone will respond to her needs and care for her with the highest level of kindness. Thank you to everyone at Baywind for making my mother s stay as comfortable as it can!

Date: 4 months ago

Review №35

Rating: 5

So far Baywind has been nothing but a positive experience for my family. The entire staff has been amazing. The facility has a very familiar, homey vibe to it and does not look like a hospital like so many other facilities. I would especially like to express our gratitude to social worker Kassidy Jones who has went above and beyond advocating for our loved one who is a patient here. Kassidy , I know we ve already thanked you a thousand times but we wanted to thank you publicly to assure that your coworkers can see how happy we are to have you on our team. You are truly an angel and I wish there were more social workers like you out there. Any patient is truly blessed to have you on their side.

Date: 4 months ago

Review №36

Rating: 5

Claudia and Akia CNA Very good and helpful in what they do for me as well as others.

Date: 4 months ago

Review №37

Rating: 5

I have had the pleasure of working with the social worker, Shelly over the last couple of years. Shelly has the biggest care giver heart and always advocates for her patients, Shelly will definitely be missed in the healthcare community

Date: 4 months ago

Review №38

Rating: 5

It has truly been a Blessing during this hard time . With such Compassionate and Kind care given to my husband ( J Reed) ....Thank you Minerva Pena & Diara Jackson Mrs Minerva Reed

Date: 4 months ago

Review №39

Rating: 5

Claudia and Akia CNA they are fantastic. This is my 3rd time over the years to come here and employees like these two are why I choose to come here.

Date: 4 months ago

Review №40

Rating: 5

Claudia and Akia have very helpful to me doing my stay at Bay Win. They responded to my requests in a kind and friendly way.

Date: 4 months ago

Review №41

Rating: 5

Akia and Claudia are very kind and helpful with my mother in law. She is here for rehab and it s been very nice.

Date: 4 months ago

Review №42

Rating: 3

This is a 2 part review. I must say I love my night shift nurse J. And CNA Rachel and wish I can have them around for every night shift. And now for the 2nd less pleasant part a couple of months back I had a shower by a CNA named Monica and it wasnt good the lack of communication was something I couldnt overcome. I had no say in anything from getting a shave to picking my clothes she just wouldnt listen. At the time I was quite upset about being moved and put it behind me but the lack of communication remained and it has persisted, I took it up with the Assistant Director and Director of Nursing and now Im bringing it to the Admins attention.

Date: 4 months ago

Review №43

Rating: 5

Cheri rangel is an excellent CNA and I would want her to help me anytime I ever needed to be helped. She took great care of me,

Date: 4 months ago

Review №44

Rating: 5

Date: 5 months ago

Review №45

Rating: 5

Akia and Claudia are very friendly helpful workers. Claudia is always smiling and have a very bright spirit so is Akia. I really enjoy when theyre here. They are very helpful in more than one ways. Since my first day here Akia has been very good to me. She welcomed me with a very bright smile..

Date: 5 months ago

Review №46

Rating: 5

Claudia Molina and Akia Brown CNA are wonderful workers taking of my Mom. Im grateful for their help and support.

Date: 5 months ago

Review №47

Rating: 5

Recently I had a tour here & I really enjoyed my visit at Baywind Village, as it is a very well kept facility. They have done lots of renovations to the rooms and public areas to update the feel. The staff was unbelievably welcoming and friendly and it looked as though they have very close relationships with their patients. Haeden was very knowledgeable and informative and answered all of my questions. I can tell he genuinely cares about his patients & makes them all feel welcomed and at home. I definitely recommend this facility, as I believe you will also feel the family like environment that have done so well at creating.

Date: 5 months ago

Review №48

Rating: 5

Maria Villalta the house keeper she does an excellent job and she is very helpful with anything I need. Thank you

Date: 5 months ago

Review №49

Rating: 5

I am the Manager for Heartful Senior Care and in the facility quite often visiting potential new clients and staff. I absolutely enjoy visiting with Shelly Osborn Social Worker. She s super sweet, cares about the residents, and always takes the time to explain each case to you.

Date: 5 months ago

Review №50

Rating: 5

Ive been staying here to get stronger so I can return home. The therapy department is great and the therapists have been working hard for me. Oly ferrer and Angelia butler have me walking again and am on the right path to finally going home. The facility is very clean and all the staff have been very good too.

Date: 5 months ago

Review №51

Rating: 5

I have visited several long term care facilities with various family members and this one has blown me away! The cleanliness a d care of the staff is top notch. I ve never seen a crew of employees that care so much; you can tell they are treated well and want to be there. All staff we have been in contact with seem to be truly caring and continuously checking on everyone s well-being. I ve seen staff members stop what they re doing to help someone or go out of their way to do something for someone on numerous occasions. I wish all my family members could have stayed here. One example: Monica had cared for our family member recently. He was moved to another room out of her area - she has a connection with him and she s a magic-maker for the stubborn guy. He wasn t willing to eat and Monica just so happened to pass by and see him as she was walking down the hall, She checked in to see him, heard he wasn t eating. She had to finish her task she was doing at the moment and then came back and staid with him, talked and got him to eat. It wasn t her responsibility at all but it shows how much she cares about patient care and wellbeing. She even helped him with the restroom you know that s not a fun task but she did it with a smile to help him out. She really cares and just as easily could have called for the responsible tech or nurse s aid. I m so impressed with all the crew; they ve all showed compassion like this

Date: 5 months ago

Review №52

Rating: 5

There are some people in the world who go to work, do their jobs and go home. Others take their jobs to whole new level entirely and that would be TONIA PAYNE!!!! I want to thank her for going over and above in helping me get the necessary help that was needed before my godmother discharge from Baywind. It took her making (ONE) phone call to the ball rolling, mind you the very things that I had been trying to get even before she enter the facility of Baywind. Again thank you so much!!!!!

Date: 5 months ago

Review №53

Rating: 5

I had an awesome experience today the CNA Lawanda stovall was very good to me she gave me a shower and it was not even my shower day shes very attentive caring and has so much compassion I wish all the staff was like her

Date: 5 months ago

Review №54

Rating: 5

Miss Bianca Mensah she is my nurse on 400 Hall, She is very good and very nice, she is so polite and patient. Thanks to her I m taking good care of!

Date: 5 months ago

Review №55

Rating: 5

Elayne is precious! She is a great physical therapist. Always upbeat and encouraging! Elayne is doing a wonderful job with me. Chinu is excellent for speech therapy!!! Glada Acree

Date: 6 months ago

Review №56

Rating: 5

The young lady miss Carol rangel she is my CNA she is very caring, nice and always stays busy Carol from what I know she is very patient And takes good care of me.

Date: 6 months ago

Review №57

Rating: 5

Baywind Village has the kindest and most sincere staff Ive met. They took great care of my father Courtney p, when he was taking residency there. We would like to thank Deajah Hall for going above and beyond and providing outstanding care during the nighttime.

Date: 6 months ago

Review №58

Rating: 5

Baywind Village Has been the perfect location for my mother while she recovers from an injury. The entire staff are always willing and able to care for and make comfortable my mom. I visit every day throughout the week and the high level care she receives never changes. My questions about her progress and care are always answered quickly and with detail. I recently needed documents to be signed / notarized with my mom. Shelly Osborne with social services made the signing process very easy! All of the nurses Ive encountered are awesome happy people. This is the second visit at Baywind for my mom. The first was about 5yrs ago. I highly recommend Baywind Village!

Date: 6 months ago

Review №59

Rating: 5

Alana Rose Adon, Yolanda Lvn days, Janine in HR , Arianna the weekend supervisor, Hadley all of these people are the most amazing staff & nurses & have made my experience A plus. The facility is so clean, well managed, helpful, friendly etc. If you are looking for a facility for rehabilitation or long stays they will exceed your expectations. I know im going to be satisfied!!

Date: 6 months ago

Review №60

Rating: 5

Like to start by saying they have a young woman there that will go out her way to assist you in anyway possible. Mrs Tonia Payne gave excellent advice and always answered any questions we had. Thank you baywind for employment of a nice understanding employee.

Date: 6 months ago

Review №61

Rating: 5

Great morning! Here s my little storyette about an awesome experience I had at Baywind Village. My mother is a current resident at Baywind and it was time for renewal of all necessary contracts to be submitted. Covid had come and gone and some very important paperwork had slipped through the cracks. Well it wasn t until months down the road that this paperwork not filled out and submitted had turned into a code-red situation. Me and my wife both work full-time jobs and had not realized the time sensitive material was way past due. We had been granted grace due to many going through the same covid induced scenarios. Well, needless to say but this happened a few times and now it was all hands on deck to somehow rally the troops to turn a situation that could possibly be pending my mother s residency. Through many hours and delays we pressed through the crowds and finally made the torch relay! I was working with quite a few incredible ladies on staff at this facility but one in particular was Ashley Leal. She was going above and beyond what was required and expected of her. Through our combined consistency and communication we managed to get all paperwork submitted for necessary requirements so my mother s stay at Baywind could be extended. I love this place. I love the people that work here. I love their heart to serve. I love everything about it. And they continue to out do theirselves. It s a game changer when human beings step up to the plate and come through for a family as if it were their own. That s the difference right there! I know there are more stories out there just like mine. Hit the review button below to share yours!

Date: 6 months ago

Review №62

Rating: 5

Cheri rangel and Carol rangel are very helpful by showing me how to create a pdf on my phone. And they are amazing workers!

Date: 6 months ago

Review №63

Rating: 5

I have to say Baywind has been a blessing to me and my mother who is in the facility who needs special care . The social worker Shelly Osborne has been real helpful , supportive and caring to me and my family dealing with this situation with my mother needing 24 hour care. I am very very grateful for Shelly Osborne for her support and I thank God for her expertise in her field as a social worker for Baywind. Thank you

Date: 6 months ago

Review №64

Rating: 5

I just want to thank and give praise to all of the staff and people at Baywind who helped take care of my dad (Marvin) the last weeks of his life. He went home to be with his Lord on Saturday after 8-ish weeks at Baywind. They were all so loving and patient with him. The nurses aides doctors PT OT and even his room mates were so caring even when he struggled. I especially want to thank his nurses Bridgette S and Dee J who loved him greatly all the way to the end. They are awesome and are to be commended.

Date: 6 months ago

Review №65

Rating: 5

I wanted to thank Oly and Angelia in therapy for the great care they took of my mother while she recovered from a broken back. Oly went above and beyond and I really appreciate her!

Date: 6 months ago

Review №66

Rating: 5

This is the first time I every been to this facility for rehab.Im glad I met two of the nicest and professional CNAS that works on 100 hall. Yvette come into work making sure my needs is taking care of. Clarissa makes my nights goes smoothly with my showers.I have thank them both. Im really going to miss them. show

Date: 6 months ago

Review №67

Rating: 5

I would highly recommend Baywind Village. My step-father has been there on more than one occasion and has always had the best care. Most recently there was an issue with getting approval from his Medicare supplement and I called and spoke with Ashley Leal the Director of Admissions. Ashley was polite and very helpful with the process, she followed up on the situation until its resolution and his admission. I am very grateful for her help and would recommend Baywind Village to anyone who needs the services they offer.

Date: 7 months ago

Review №68

Rating: 2

My wife was a patient here for only 36 hours before we decided to move her to another facility. Their staffing shortage was impacting the care she should have been receiving. Medications were never administered on time during the night shift and you had to search for a nurse.

Date: 7 months ago

Review №69

Rating: 5

Highly recommend this facility! My grandma stayed here for the past few years and enjoyed it. The staff were super caring and sweet just like they were family! They took great care of her! Everytime I was visited her, I could tell she loved the team there. She would high five the nurses and wave at them! (Its the little things that matter). They have great activities as well!

Date: 7 months ago

Review №70

Rating: 5

Therapy at Baywind is on another level from any other place I have been! All the therapist work hard and I have been so impressed with them during my time here. That being said, I have to give a big shoutout to Savanah and Rony who worked with me most. Thank you for your patience, your kindness, and putting up with my Dad jokes! Most importantly, thanks for helping me recover. A couple of months ago I was in a wheelchair, transitioning to a walker when I arrived at Baywind. Thanks to their efforts, I am now using a cane. Just like Peter Gabriel (one of Savanah s favorite performers), the therapist here ROCK!!! Sincerely, Joe M P.S. My phone is not working, so I borrowed Savanah s to make this post. Feel free to contact me for confirmation.

Date: 7 months ago

Review №71

Rating: 5

I had a rather unpleasant experience for the first four days at Baywind. I had a very, very small room shared with another person and I wasn t getting any sleep. I talked my niece, went to the Director of admissions, Ashley Leal and we had a discussion. She was very pleasant and accommodating and saw to it that I got a different room. She was very helpful and knowledgeable. She was most accommodating. I certainly appreciate her efforts and I have been making great progress since moving to my new room and I want to send a special thanks to Ashley Leal. I feel that much of my progress is due to the fact that Ashley had me moved to a single room. Kudos to you, Ashley!

Date: 7 months ago

Review №72

Rating: 5

This review was previously posted and deleted by mistake: The truth is no facility is perfect... All organizations, no matter the size, will sometimes have less than optimal situations. What is most important, in my opinion, is how an organization responds to these opportunity for improvements. Good organizations quickly address these types of situations. Great organizations do not stop after this step. They strive to learn and understand the underlying factors contributing to the situation. They implement any needed changes. Most importantly, they share their finding with the rest of the organization so everyone learns from the opportunity for improvement and is better prepared to prevent similar situations in the future. Baywind Village is a great organization! Great organizations do not just happen. They always have one or more people who actively drive improvement . I suspect Baywind Village may have a number of these people, but the one I have observed during my stay is SHELLY OSBORNE. Shelly is always looking for opportunities to make the Baywind Village experience better. She has certainly been successful doing that for me and other patients/residents during my stay. Thank you Shelly for all you do!

Date: 7 months ago

Review №73

Rating: 5

The staff is very congenial, knowledgeable, caring, and alert. Yvette, a member of the Care Team and always aware of her patients, immediately knew when my loved one fell. She quickly ran to help. Her quick response kept him from having any injuries.

Date: 7 months ago

Review №74

Rating: 5

The nurses at Baywind Village are a fantastic group! However, no matter how good a group is, there are always high performers who stand out. My standouts are George, Wasan, Kris, and Sharry. George stays busy all the time. In fact, I ve never seen him sitting down. Wasan has a different approach I find very calming. Of course, she still runs a tight ship. Kris is so very kind and considerate. Then there is Sherry Sherry is so good at her job, it is difficult to explain. She has helped me through several procedures I find difficult and upsetting. The last time she did this was on her day off . That is dedication!!!

Date: 7 months ago

Review №75

Rating: 5

Wasan and Clarissa on 100 hall give me the upmost care. Wasan my nurse brings my medication on time and stays on top of me about my bloodsugar and my insulin. Always makes sure Im where I need to be, she does my wound care when the wound care nurses arent on duty. She changes my dressings and gives me my antibiotics on time. Always controls my pain and brings me coffee. Clarissa the cna does a great job giving me the best showers I only trust her. and brings me ice and keeps my arear tidy and changes my linens often. They give the best care and I can tell they love their profession. Thank you with all my heart. Vincent garza jr

Date: 7 months ago

Review №76

Rating: 4

I have come back to this facility for rehab. Although it has been a rough time with my health I would like to express 2 ladies that have made my days and have the brightest smile and such kindness that I look forward when they are on the 314 hallway. Lisa an awesome Med Tech offers her help above and beyond her job. If there is something I need she cheerfully takes the few mins to take care of it. And there is nobody like Maria in housecleaning. She cleans cheerfully and is concerned with your needs. Brings sunshine to my room. Both of these ladies I would hire on the spot if I needed someone to supervise my business. Both an incredible value add to Baywind Village They will be missed when I m done with rehab.

Date: 8 months ago

Review №77

Rating: 5

Nurse Tiffany and CNA Jamaya were very attentive and professional in caring for my 89 y/o dad- especially in helping him shower, changing his clothes and bedding. Dad just looked so comfortable after and was able to sleep very well. I am grateful for their kind care as well as the therapy team at Baywind.

Date: 8 months ago

Review №78

Rating: 5

Unfortunately I had some health issues recently that required Physical Therapy. I asked around, did some research and learned Baywind Village had a strong Therapy team. All of the Therapists are good but one really stands out. Oliy Ferrier. She is totally dedicated to her craft. Oliy is Super knowledgeable, compassionate,and a real pusher. Everything one could ask for in a trainer/therapist. Shes all business, tough as nails with a heart of gold. Another stand out is Angelia Butler. If youre willing to work, those girls can get you where you need to be. I came to Baywind because of the therapy team but I found the rest of the facility to be top notch. All the staff I came in contact with were professional,friendly and helpful.

Date: 8 months ago

Review №79

Rating: 5

My mom has been there for a year. Certain nurses, aids, directors have bonded so wonderfully with her. Shelly, The Director of Social Services goes above and beyond with her always cheery smile and visits with my mom. Nothing is too much for Shelly, her presence alone is mood changing. Nadja (sp) her nurse, Ashley, one of her aids, and basically all the 300 corridor are so good to her. Ashley her aid facetimes us when I can t make it, touches base w me via text, it means so very much. I m sorry I can t think of her other nurses name but a shout out of appreciation goes to her. (Forgive me!) I would like to thank all the kind health care staff that is so good to my mother, you know who you are!!

Date: 8 months ago

Review №80

Rating: 4

Well hello to whom is reading this..I myself Victoria Villarreal is here in this facility as of Dec.21,2023 & its very nice clean,an nurses are great an well CNA Claudia is a wonderful & great shes always very helpful an continually all day checknup on us patients...Ms.Shelly Osborne also has been the most friendly an helpful person that has came way outta her way to help me with personal papers that was needed to be faxed over to place for me an she went all outta her way to help me out..I wanna thank everyone here thank you great job guys...I wouldnt change my place at all Im happy with being here an blessed ...

Date: 9 months ago

Review №81

Rating: 5

I am currently a patient here and would like to express my gratitude for my nurse Tiffany Hall she always comes to work with a brite smile and ready to work. Shes a very good listener and never complains about the many jobs or tasks at hand for the day. When I see her here I just know my day will be great, I wish there were more caring nurses that loved their patients and job as much as she does. Thank you for the outstanding job and being my nurse.

Date: 9 months ago

Review №82

Rating: 5

My sister and I are so grateful for the diligent and consistent care that Physical Therapists Oly Ferrer and Angela Butler have given my mom at Baywind. Working as a team and encouraging my mom to work hard has enabled her to be stronger and transfer from wheelchair to car -- something she has not been able to do for almost 2 years. Our mom feels a measure of independence and pride that she didnt before and she can go for car rides and visit family now. Thank you, Oly and Angela!!

Date: 9 months ago

Review №83

Rating: 5

My husband was at Baywind for over a month and we have been very happy with the care he has received by the whole staff, nurses, physical therapists and a special thank you to his speech therapist Chinu. Thank you Baywind from our family for taking such good care of our loved one!

Date: 9 months ago

Review №84

Rating: 5

I love my speech therapist. She is always upbeat and a joy to be around. A. Few of the employees are rude but not Chinu.

Date: 9 months ago

Review №85

Rating: 1

DO NOT PUT YOUR LOVED ONES HERE! We chose this facility after my very able grandmother took a fall and fractured her pelvic bone needing rehabilitation. This place is horrible. I dont see how the nurses and aids can sleep at night knowing the care or less than that they are giving the patients here. In the hospital before going here my grandmother was working on getting up and learning to walk to the restroom with assistance. Once placed here she was immediately put in a diaper and NEVER helped to the restroom. She was here for 9 days before I finally demanded her to be transferred elsewhere. In the 9 days she had 1 shower! Another time she had pressed a call button and we set a timer it took someone 17 minutes to come into her room. The nurses are BEYOND rude. The only nurses I didnt have issues with were the head nurses Candice and Melissa when I went to them both for several of my complaints. I was walking in the hall to my grandmothers room once and a gentleman in a room next to hers waved me down in a panic as his roommate had fallen out of bed and no one was coming for the call button. I went and notified a nurse to which she said Oh my God not again and got up seemingly frustrated. I finally feel like I can breath now that I have transferred her from this facility. This is not a rehab. This is a facility full of beds you put your loved ones to die.

Date: 9 months ago

Review №86

Rating: 5

While my overall experience here was enjoyable, if it hadnt been for the exceptional service in care provided by nurse Wasan and CNA Clarissa on night shift, I wouldve walked out by the second day of my stay

Date: 9 months ago

Review №87

Rating: 5

I would like to say that my Mom is in this facility now and this place is very nice Claudia Molina CNA is currently in the room with her and she is very kind and friendly and attentive!! Thank you Claudia and Jamaya Chase who these two work as a team and a great team Keep up the good work ladies and may God bless you for taking such good care of my Mother also a shout out for Shelly Osborne who is great at her job!! Shes happy and treats all with respect and always ready to help!! Thank you Shelly Osborne for your kindness

Date: 9 months ago

Review №88

Rating: 5

This place is so wonderfull. My mother has been here for a while now and I never do reviews. I think his name is Andrew, He asked me to a review cause it would help him being new to the facility.I think he deserves it. He is new, but he seems to know his way around. During lunch I asked for a nutrition shake for my mother and he had it for me as fast as I could blink. Thank you for all you do at Baywind Village. Im not sure if I can put my mother room number and name on here but if admins want to know just reach out to me.

Date: 10 months ago

Review №89

Rating: 5

Having an excellent experience at this facility. Would recommend this place on its entirety highly. The speech therapist chin-ups Chandra, all my nurses and attended, food excellent and the entire staff. Great care. I recommend it highly.

Date: 10 months ago

Review №90

Rating: 5

Blessings, good morning, Im Máximo Bueno, I am very grateful to Baywind Village and grateful to Elayne and Oly, excellent therapy professionals. May he shower you with many blessings, bring together your worthy family. God bless you, baby Maxi.

Date: 10 months ago

Review №91

Rating: 5

First impressions are everything. I have been practicing audiology for 15 years and during that time providing services and hearing care to many patients in facilities, skilled nursing, and assisted living. What I experienced in my short time at Baywind Village was excellence! The level of communication and teamwork that you can see just by walking down the hallway is so impressive from administration, maintenance and the service care providers they are extremely engaging with the residence. And it is clear that their priority is the residence experience. Big shout out to Shelly Osborne not only personable, friendly and knowledgeable, but provided me everything I needed to make sure those residence had the best experience possible with my services. Stayed with me every step of the way. In my opinion, those are work ethics that are rarely found in facilities that have so much going on. In short, I will say if I had a loved one that was in need of assistance and care Shelly will be the first one I call. Thank you for everything. Baywind Village is setting the bar!

Date: 10 months ago

Review №92

Rating: 5

This was my second time at Baywind and both times were a great experience. The staff, rehab and nurses were the very best. Shout to my nurses Sharry, Ivette, Wason, Mel and Clarissa for being so very good to me. Carol my PT therapist and my speech therapist Ching.They all made a profound difference in my life and my heartfelt. thanks to them. I recommend Baywind to anyone who needs care. Sunny

Date: 10 months ago

Review №93

Rating: 5

For my stay everyone was incredible, but there were a few who stood out. For the CNA s it was Sylvia and Jamaya, who were always there, always helpful, and credit to Baywind. For PT, it was Savannah, who was always helpful and willing to push me further than I thought I could go.Thanks to all of you.

Date: 10 months ago

Review №94

Rating: 5

Baywind Village Rehab Center did an excellent job caring for my mother in 2022. Physical Therapists were kind and worked well with her. The aids, nurses and caregivers were all wonderful and did their best to accommodate her needs every day. Because Humana didnt want to pay all of her rehab, the administrative staff worked with me to finally get payment. Tonya, Kai, Julie and Lisa were very helpful with appeals and billing.

Date: 10 months ago

Review №95

Rating: 5

Baywind has such nice employees. They are always so pleasant. KC was so helpful and helped me fix the TV while I was there.

Date: 10 months ago

Review №96

Rating: 5

Nurse Nadja is the best! She is always on time with medication and truly cares about the residents.

Date: 11 months ago

Review №97

Rating: 5

Shelly Osborne, Social Services... Has been awesome...we are new to all this and appreciate her kindness and expertise. Anything we have asked she is on top of it. Will update as my sister progresses and we have more experience with Baywind Village. As promised...update...sister was there for weeks , the nursing staff was excellent. We have no complaints...and all praise. AND A Big shout out to Tonia Payne, your help was so greatly needed and appreciated! It takes a village to care for aging or disabled family...and this place has mastered the task.

Date: 11 months ago

Review №98

Rating: 5

I felt like I was treating like royalty and dignity . The nurses and CNA s are very helpful patient and kind. They really care about the patients. And I really would like to commend the CNA who works the day shift ASHLEY and the CNA who works the night shift YVET

Date: 11 months ago

Review №99

Rating: 5

I am a patient here at baywind village! I wanted to point out exceptional care from my nurse wasan! She has made my stay here alot easier, she doesnt just treat me like a patient but also as an individual and a friend even. I also want to recognize my cna Clarissa! She helps me with everything, she even lets me watch the baseball game on her phone when its not playing on TV! Very considerate and kind! Theyre a great team and they clearly love their profession and are passionate about it! Thank you for everything!

Date: 11 months ago

Review №100

Rating: 5

My brother was unfortunately only there for a week or so, but while he was there, he received the best are and attention to detail. The nurses were wonderful, and Shelly, the social worker, was amazing. She helped my brother, and made time to spend with me as well, helping me understand my brothers circumstances. She was very kind and understanding, and explained things in a plain, non-dramatic way that made them easy to understand and relate to. Nadja helped make the move less traumatic and was always available to answer questions. All of the nurses and aides were fantastic, both from the facility and from hospice. All in all, everyone there made a very sad situation more bearable.

Date: 11 months ago

Review №101

Rating: 5

We have recently moved our mother into Baywind Village. Shelly Osborne who works in the social services department has been wonderful to work with and has made mom s transition from another facility so easy. Mom was bedridden in another facility for the previous 2 years and in the 3 weeks she has lived in Baywind, they have her up in a wheelchair and eating in a bistro and enjoying the beautiful facility. Her quality of life is much improved. We are so thankful to have mom here!

Date: 11 months ago

Review №102

Rating: 5

Really appreciate all the care my grandmother Mary Thibodeaux received from Clarissa Rideaux, Jasmine Goodwin, Jessie, Ashley and the other CNAs at Bay Wind on 200 rehab halls. No other progress would have been possible without your efforts.

Date: 11 months ago

Review №103

Rating: 5

My dad had a knee replacement in August and was in therapy stayed at Bay wind for about 3 weeks and was really pleased with how the attention they gave my dad and especially very grateful with Oly and Elayne who took the extra time helping my dad recover in therapy. Thank you so much for all your help.

Date: 11 months ago

Review №104

Rating: 1

I enjoyed my stay at baywind some really sweet nurses and cna therapists Louise Tarjuna Kelly kierra Jennie they deserve more help also specially at night

Date: 11 months ago

Review №105

Rating: 5

I visited my neighbor Elizabeth Crosby last week and I was very impressed with the staff. Especially her nurse Louise. My neighbor was very confused and Louise was very patient and took the time to explain to her the importance of wearing her bi pap. She also took the time to make sure she was oriented and safe. I know the staff is busy and seems understaffed yet Louise didnt rush, instead the opposite. She took as much time as Miss Crosby needed before she went on with her many other tasks.

Date: a year ago

Review №106

Rating: 5

Kelly Lightfoot isvery caring and she takes very good cave of me. She gives excellent showers and she is always available when I need her she is also very prompt whenever I call.

Date: a year ago

Review №107

Rating: 5

I want to express my feelings about Baywind > my family has been here for over 5 years. I have seen CNAs come and go. But there is one here that is so great with my family that I would hate to see her go. Her name is Mary Gamble. This lady goes beyond her duties to make my family feel loved. She is so loving and compassionate these are the kind of people we like to stay around. Thank you Ms mary for all you do.

Date: a year ago

Review №108

Rating: 5

CNA Melaina Moore is one of the best at this Facility...

Date: a year ago

Review №109

Rating: 5

I would like to thank Horacio for all he do. You are awesome. We need more people like you to make our family members feel loved. From Verna Rider anValton Valton

Date: a year ago

Review №110

Rating: 4

I would like to say Thank you to some amazing people that made my stay at the Facility a priority in making sure my needs was handled in a caring and respectful manner Especially these Amazing CNA in the daytime Jamaya Chase Claudia Molina And these Amazing CNA in the evening Janet Minn Sylvia Hayes Can t thank theses ladies enough for a job well done. Also I need to say thanks to my PT and OT staff Savanna Larry Maddie Dereck Coffee And the whole gang in therapy The staff that I met was very supportive and friendly and I was very thankful for that

Date: a year ago

Review №111

Rating: 5

The Baywind Village Skilled Nursing and Rehab provided exceptional service to our loved one. He has Alzheimers and requires those with great patience to assist. The staff in hall 3; especially Nurse Chelsea, CNAs Ashley, Sarah, and Mel went above and beyond. They are Rock Stars!. I was there for more than two weeks and every day they performed their duties as if our loved one were their family member. The therapist was patient and very excited when our loved one accomplished a task. Big Shout out to the housekeepers as well! They kept that place spotless! And they did it with a smile! They even checked on our loved one! Teamwork makes the dream work! (Sent letter to Charge nurse with more details)

Date: a year ago

Review №112

Rating: 5

I am very appreciative to the physical therapy staff at Baywind Village, especially Angela and Olly. My mom had a stroke at the end of April. She arrived at Baywind on May 8th unable to even feed herself. At the beginning of September she is walking with a walker and using the bathroom. Thanks to Angela and Olly for their persistence in my mom s rehabilitation. These two ladies continuously push and encourage my mom. I am excited about her continued improvements. Also thank you to the many nurses and staff who have cared for my mom over the last five months.

Date: a year ago

Review №113

Rating: 5

Heard great things about Baywind Village. Marla Goodman is a great Activity Director

Date: a year ago

Review №114

Rating: 5

My sister and I especially love Marla at Baywind! Marla is so much more than an Activities Director! She has visibly close relationships with all the residents, not just momma. On the anniversary of our brothers death I sent Marla a picture of him to show momma. Not only did she do that, she printed my brothers picture, framed it, gave it to momma, and took pictures of momma holding it to send to my sister and I! Marla has such a sweet heart! We absolutely love her and we find comfort in knowing she is with momma every weekday. We love Marla and we love Baywind! Thank yall for loving our momma!

Date: a year ago

Review №115

Rating: 5

Clarissa and wasan taking good care of me. I wanted to thank them with a gift but they didnt accept they are the nocest people. They treated me witj kind heart.Clarissa is the most patient with me she does not rush me when doing things

Date: a year ago

Review №116

Rating: 5

I want to commend and praise CNA Jami Garney for her work with my mom. She has diligently helped her to exit & enter her bed using a sliding board instead of the hoyer lift. Consequently, my mom feels like she is getting stronger and it has improved her outlook. Jami is one of the most positive and upbeat people Ive ever met and she shines that positivity on the people she cares for. We are so thankful for her and many of the other dedicated CNAs, nurses (weekend nurse Chelsea Sparkles Pennington Im looking at you!), and staff (Julissa & Marcus) that provide good care and assistance for residents and their families at Baywind. My sister and I are so grateful!

Date: a year ago

Review №117

Rating: 5

I ve known Jamaya C for the past couple months for helping taking care of my husband at Baywind. She s tremendous , sincere person. I would recommend her as CNA

Date: a year ago

Review №118

Rating: 5

Im a patient at Baywind Village in League City. Clarissa one of the aides on 100 hall has been a great help to me. Her professionalism is outstanding. And I appreciate that. My night time nurse Wasan has been has been so caring and compassionate, she follows through with everything. Great patient care.

Date: a year ago

Review №119

Rating: 1

Where do I start this was the worst place ever I was helping my mom get into bed and ask for linens to give her a bed bath and was told they did not have any clean face towels and was given poop stained bath towels.. on another day I had taken my mom out to a drs appointment and returned and was helping mom back in the bed and the nurse came in and was sitting in the chair watching me do the work.. I had a lot of bad things happen but to call to check on my loved one for several hours and no answer was the last straw..These people are very unprofessional and very nasty I would not recommend this place to anyone.

Date: a year ago

Review №120

Rating: 1

This was the worst experience for my mom she had terrible care and my sister and I spoke with the adon about my moms care and nothing was done this place a horrible spell the aides were overwhelmed my mom didnt even get her meds on time bottom line dont send your loved ones here please if you can help it

Date: a year ago

Review №121

Rating: 5

Comfortable place to recover and get treatment. My nurse Nadja was awesome! Took really good care of me and was able to answer all my questions

Date: a year ago

Review №122

Rating: 1

Would be nice if they got rid of most of the head staff. don t recommend working here or sending your family members here.

Date: a year ago

Review №123

Rating: 5

Elyne and Oly F. are the mobility therapist here and they were very patient. knowledgeable and attentive to any need. Very caring and helpful to my family. Did an outstanding job during therapy.

Date: a year ago

Review №124

Rating: 5

Very grateful and satisfied with the treatment and professionalism of Oly F. and Elyne. My grandfather has told us how much they do for him.

Date: a year ago

Review №125

Rating: 5

Baywinds is an awesome facility. I had to move my sister to a facility and from the beginning they were very responsive to my sisters needs and care and mine too as I navigate through this challenge in our lives. They have called giving me updates and reports keeping me abreast of her current status and future concerns. The facility is beautiful outside and inside giving a peace of mind that its not a pit doing the bare bones collecting $$$. Weve been there and done that. There is a multitude of staff for medical, social work, fun activities, kitchen staff, etc... Shelly, the social worker, is a special kind hearted person and I cannot say enough kind words about her. This is a wonderful facility if youre faced with having to find one.

Date: a year ago

Review №126

Rating: 5

Oly F.* and her partner Elyne did an amazing job taking care of my Dad, their dedication and knowledge of their job as well as the skills while performing it was great, we all appreciate their commitment to their job and the love shown to their patients.

Date: a year ago

Review №127

Rating: 5

Ashely and Tonia at Baywind were not only personable and reachable but also checked in after my mom left there - without them, I would not have figured this part of our lives out. Great place!

Date: a year ago

Review №128

Rating: 5

Adam, The Baywind Village maintenance man is worth his weight in gold! He corrects a problem as soon as he becomes aware of it then checks back to be certain it s fixed! He is efficient and thorough, always polite and makes you feel like he sincerely cares! Amanda, the activities Director, and Marla, her assistant, brighten a room as soon as they enter! They are exceptionally caring and helpful and include everyone in the activities. They always go the extra mile ! Both of them have a unique way of making each individual patient feel special always with a smile, They are cherished!

Date: a year ago

Review №129

Rating: 5

The nursing and staff are absolutely amazing. They are caring, and attentive to patients.

Date: a year ago

Review №130

Rating: 1

It s to put 0 don t leave nobody there horrible place 0 attention 0 everything

Date: a year ago

Review №131

Rating: 5

The care provided by Baywind Village was superb. My mother-in-law was here for 26 days after her surgery. The nurses Kris, Sally, Brooke, Stephanie & Victor were very compassionate. Kris & Sally had always taken care of any worries or questions we have. CNA - Ashely, Mel, Clarissa were very caring. Ashley went above & beyond with compassion & understanding. She would always come smiling & took care like her own mom. The speech therapist - Selvi was great help. The physical & occupational therapist - Larry, Derrick & Elayne were great in bringing back her strength & confidence. The rooms were always clean. The Bistro staff were very helpful. The discharge admin Tanya made it easy with home medical equipment for home use after the discharge. Even after the discharge Alana helped to get all the required medicines from the pharmacy before the end of the day. We could not have been more pleased with our experience at Baywind Village

Date: a year ago

Review №132

Rating: 1

Very poor The nurses are very uneducated and so many of them do not properly care for the patients. Doctors don t daily check in on the patients I do not recommend this so called nursing home to anyone.

Date: a year ago

Review №133

Rating: 5

My mom fell In Louisiana and broke her hip and after having surgery, the hospital wanted to send her to SNF In Louisiana but after contacting Ashley @Baywind Village they helped with everything. I can now rest knowing my mom will be closer to me and not stuck in another state.

Date: a year ago

Review №134

Rating: 5

Thank you

Date: a year ago

Review №135

Rating: 5

Aisha and Ashley took care my mom With lots of patience and love

Date: a year ago

Review №136

Rating: 5

They treated my mom so well! I was so appreciative of how well they took care of her! They were very competent and capable! Special thanks to CNA: Lonise, Kelly, Lolita, Joanna, Jeanne ,and Veronica. PT: Coffee, Larry, and Paul HOUSEKEEPING: Maria, Guadalupe, and Rivera Thank yall so much!!! I cant think yall enough!

Date: a year ago

Review №137

Rating: 4

My mom was in for short term rehab. First I want to say we had one of the best caregivers! JoAnna (CNA) was so caring and loving to my mom! She was such a great help to me also! My mom had horrible radiation burns and you would have thought it was her mom too . That s the type of person you want caring for your loved ones. Also nurse Kelsey was very kind to my mom as well. Baywind is very bright and nice, the rooms could use some updating, but over all, a very nice place and the food was pretty good . (Some of the nurses are temps, and it s hit or miss on them. Some were great! Some not so much..)

Date: a year ago

Review №138

Rating: 5

Ashley the emissions director went above and beyond to make me feel comfortable and make sure i was happy with the service being provided. Make sure mom had her pain pills etc; i would recommend this facility. Its clean. The residents seemed happy. Ive popped in several times.... They had movie night with popcorn. Bingo. Lots of events. I would send her here again if need be.

Date: a year ago

Review №139

Rating: 5

Anyone needing a nursing care home check out baywind village Miss Ashley fought for me with my insurance to get me here thank you Miss Ashley staff here is awesome so for anyone needing services their this is the place to come

Date: a year ago

Review №140

Rating: 1

tried to get a hot cup of coffee and it seems to be impossible. very disappointed!

Date: a year ago

Review №141

Rating: 1

Complete neglect. Save yourself and loved one.

Date: a year ago

Review №142

Rating: 5

When I first arrived, it was unpleasant, and they were slow to get my meds. However after two weeks of being here they not only corrected my issues but everyday came and visited me to ensure I was taken care of. I would love to recognize Angela, Marty, and Derek from therapy! I would like to also mention Sylvia, and Candace for being so prompt and ready with my meds. Cazz is always sweet and helpful. Haeden has been on top of it and helpful seeing every need is met. It is a very nice facility. Maria the housekeeper is a top notch sweet lady, I look forward to her cleaning my room just because of her attitude. Thank you.

Date: a year ago

Review №143

Rating: 5

If you want your loved one in a rehab that is caring, compassionate, and top notch then Baywind Village is the place to go! Ashley in admissions is so efficient in getting the patients admitted and making sure it is a smooth process for the patient and family. Nurses, CNAs, and housekeepers stay on top of their game to make sure that patients are getting the care they need. Tonia in discharge planning works so well with them to make sure that they have a smooth discharge. Cant say enough positve things about Baywind!

Date: a year ago

Review №144

Rating: 5

Monalisa is an outstanding CNA that works at Baywind Village she brings a sense pleasure and want to return to Baywind, its ok but its A strick diet she always makes sure I eat. Always brings hot coffee with A smile .

Date: a year ago

Review №145

Rating: 5

We had a close family member transferred from an area hospital to Baywind Village Skilled Nursing and Rehabilitation. He needed wound care, as well as Physical Therapy and Occupational Therapy to rebuild his strength and stamina in order to care for himself at home. We were very worried about this because of all the negative press that usually surrounds skilled nursing and rehabilitation facilities. We could not have been more pleased with our experience. Starting with Ashley, the Admissions Director. She handled all our calls and smoothed the complex paperwork and admissions process. She reassured us and calmed our anxiety about the transfer. She could not have been more professional. The staff were very caring. They made our relative feel cared for and important. The skilled nursing staff was professional and knowledgeable even with complex wound care issues. The Physical Therapist and Occupational Therapists and the therapy were wonderful. He regained strength, stamina and confidence. He went from bed only to sitting, standing, and walking. He was able to negotiate hard transfers from bed to chair and back. We cannot say enough positives about the loving care provided by the Baywind Village facility and its staff. They strive to create a professional yet caring environment that is more like home so that each patient can grow to their full potential.

Date: a year ago

Review №146

Rating: 5

I think this place is great and is my second time here. My favorite tech has been CY Rìos. She has been amazing. All the nurses have been special but CY gives special attention .to her patients.f

Date: a year ago

Review №147

Rating: 5

The care provided by Baywind Village was superb. My Aunt Maria stayed there for 3 weeks and we were happy with their services. Rosario the house keeper spoke to my aunt in Spanish and made her feel at home. We appreciate the care and will highly recommend Baywind Village. Their location is great and close to us. Thank you!

Date: a year ago

Review №148

Rating: 1

First visit here wife was transferred from hospital this place did not have her medications ready we had to scramble to find it this should have been all taken care before she came here

Date: a year ago

Review №149

Rating: 5

I had never been hospitalized at a nursing home before. But waking up to Marisa Caballero s bubbly personality definitely helped pass the days under isolation along

Date: a year ago

Review №150

Rating: 5

Im at baywind Village skilled nursing my CNA name is Mona Lisa she is doing a very good job happy with what she does shes good at her job she make sure everyone is happy and comfortable thank you

Date: a year ago

Review №151

Rating: 5

I give a 5 star to Brad on 400 for giving excellent care and cna Sylvia h night shift for showing great care and empathy and a shout out to marisa for opening my hand sanitizer and great care and empathy and explaining my medications and giving them on time and shout out to shim for great care

Date: a year ago

Review №152

Rating: 5

Although, they appear to be short handed at times, this facility was always clean and satisfactory. My mother was there from 5 months and received more than adequate care for being bedridden. She was always fed and cleaned. There are social events daily to keep the patients involved. The CNA, Lisa M., is by far the most compassionate nurse there. She goes above and beyond with the compassion and understanding she provides to the patients and their families.

Date: a year ago

Review №153

Rating: 1

Date: a year ago

Review №154

Rating: 1

Date: a year ago

Review №155

Rating: 1

The MDS nurses at this facility Mrs. Rose included have stolen Covid test that were for use on the patients and staff yet were taken home to use on neighbors and friends. After an internal review this was swept under the rug and not a person held accountable.Mrs. Rose who works as an LVN says she has to fill out all nursing notes done on patients because the they simply wont do their jobs what kind of place operates this way. Talking about in house patient care to family and friends outside of the facility is a clear violation of HIPAA laws. The toxic atmosphere Mrs. Rose talks about her coworkers and owner boss Chris should be a clear indication to never even think about the care given here . Mrs. Rose talks about nurses at night sleeping in their cars when they should be inside at work! The Doctors that call on this location either don t care or incompetent?This coming from someone who works inside this facility! Beware I d say for sure!! The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patients consent or knowledge.

Date: a year ago

Review №156

Rating: 5

We LOVE Baywind!!!! The office staff, Ashley Leal, is awse!! They went above and beyond in taking care of my mother! The Nursing staff and everyone that wworks on the floor are awesome! Everyone is friendly and show great concern and compassion. I would like to mention 2 people that took care of my mom while she was there. Alaya and Matt! These 2 stand out to me because I saw them the most. They took such good care of my mom and also would take the time to speak to me and other family members about my mom. I feel like the staff from the office to the nirses are a large group of people that truley care about taking care of the people at Baywind. If you ever need help taking care of a friend or loved one Baywind is the right choice! The therapy team is just as good, Angela, worked with my mom and me to get her where she needed to be and make sure I also was able to take care of my mom when she came home. A HUGE THANK YOU to all of Baywind and especially Ashley Leal , Matt, Alaya, and Angela my mom is doing great!

Date: a year ago

Review №157

Rating: 5

Our mother has been receiving rehab at Baywind for 6 days. I do want to praise one of her nurses Jeff ( navy Veteran). He has shone our mother compassion and was very prompt about calling the on call Dr. to get orders for a cxr, lab work when she was short of breath. I ll write another review after she spends a little more time there. I do wish Baywind could work on making it easier for families to get in touch with their loved one & staff. I would like to thank the DON Ramona for her quick response to all of my emails regarding my mothers care at Baywind village. And all though she is no longer receiving care at Baywind her favorite angel she called Matthew (Matt) will never be forgotten for his compassion and respect to me and my mother. Merry Christmas Matt & Ramona 2022

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

My wife is in this facility for almost a month now. Soon she will be going home. We think this is an excellent skilled nursing facilty with very professional trained and caring staff. We were specially impressed with the cna Matthew Brazier. He went above and beyond the call of duty to help my wife. He checked on her frequently and helped her in every way he could. Matt is a very kind and caring professional.

Date: a year ago

Review №160

Rating: 5

My Experience at Baywind was Amazing Matthew and Monalisa was soo much help!!! I wish I was able to take then home with me I will refer everyone to Baywind at anytime I TRULY ENJOYED MY STAY

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 5

I have been here for almost a month now and I found this place to be a great place for skilled nursing facility. The people here are very caring. My favorite is Monalisa who is excellent in her abilities for patient care and a very caring person. She gave special baths, provided with my favorite hot tea, and was always available to help me with a smile.

Date: a year ago

Review №163

Rating: 5

Lacreshia Hines is amazing. Very sweet, kind, loving person. She is a ray of sunshine. I was so discouraged when I first came to Rehab. I had 4 broken ribs and a total hip replacement. Lacreshia held my hand and gave me encouraging words. Because of her, I found the will to keep going with my PT. 2 weeks later, and I am making remarkable progress in my recovery. I will never forget her many kindnesses. Thank you Lacreshia!!!

Date: a year ago

Review №164

Rating: 4

Ive been to Baywind several times. Ive been taken care of very well each time. The nursing staff and CNAs were very attentive. Amy Hoffman and several others were friendly and attentive.

Date: a year ago

Review №165

Rating: 4

Lecretia is very kind, listens to my problems, is sympathetic to my needs and sometimes puts our needs above her own. She is deserving of whatever benefits you can give her.

Date: a year ago

Review №166

Rating: 5

I m writing a second review because i feel it is important to recognize a few people here at Baywind. First I would like to give a special thank you to Mona Lisa (day shift aide) who truly goes above and beyond for her patients. She became like family to us and we can t thank her enough for taking such good care of my father. Her kind spirit truly radiates and though my family and I are going through such a hard time she seemed to make those tough days better. I would also like to thank Barrie s Pettis (day shift aide), Jalin Jackson (day shift aide), Inga (night shift aide), Montrice (night shift aide). As these individuals spent much time with my father and truly provided the best care for him. My family and I can t thank you guys enough for everything y all do and all your hard work. I also would like to thank a few nurses Patty (day shift nurse), Stephanie (day shift nurse) who spent most of their time with my father and I couldn t thank them enough for always being there and making sure my father was well taken care. No matter what these ladies where always considerate and truly listened to our concerns and did the best they could for him. Also thank you to Brooks (night shift nurse) who helped with my fathers care and always had a bright and bubbly attitude. My mother and I never left my fathers side we where there everyday and night with him so we where able to observe everything and everyone. After everyone got use to us and how we wanted my fathers care everyone quickly adapted and where able to meet my fathers needs, as he is unable to communicate hisself, we had to advocate a lot of his needs for him. I would also love to thank the respiratory team, physical therapy team, and wound care nurse. These people especially physical therapy touched our hearts they really try their best to help my father improve and everyday my father makes improvements with their help. Also can t forget the amazing Dr.Zidek and NP Rebecca who not only took care of my father as their patient, but also made sure my family and I where in good hands as well. We felt so comfortable and relieved with their help and together as a team they are truly amazing and constantly making positive moves to improve my father. This facility cares like family here and everyone does the best they can do for their patients. As a medical professional myself I was pleased with this facility and their are a lot of great opportunities for my father here.

Date: a year ago

Review №167

Rating: 1

I would not recommend Baywind to my worst enemy. My mother in law was up there for 3 weeks for Rehab after breaking her left arm and her right knee. No baths were given unless we made them. she has bed sores, because they didnt help in turning on her side. She had ants in her bed, that hey finally made a decision 24 hours later to move her to another room, after shed been bitten all night. If you have any kind of compassion for human life, please go find another facility for your loved ones.

Date: 2 years ago

Review №168

Rating: 1

Looks can be deceiving. Great PT, OT, ST cant complain. A handful of nurses and cnas were very good. Tomorrow marks 4 yrs. Since my Mothers death. This facility should be shut down. They should never admit bedbound patients post stroke. They allowed her to develope a bed sores that never healed. I hope one day that each of them develope bedsores that never heal. Survivors of this place are walkie talkies. The only reason I gave a 1 star is due to the few good staff. I want the nursing home laws changed. The state needs to look at every residents wound during their visits. Mostly bedbound Its not the post care. Its prevention. THIS WAS AVOIDABLE. END OF STOREY. Theres no question about the care after. As Ive always said is Dr. Guidry should have never been consulted Period. Shes the best but anyone knows the best medicine is prevention and thats whete yall failed

Date: 2 years ago

Review №169

Rating: 5

My name is Juanita Campos, I was 100 hall. I want to say my CNA MonaLisa,is a beautiful person! She help so much in my stay here in Baywind. Took me a great shower with music and care. And when I didnt like my dinner, she will bring a sandwich. She is truly an angel. Thank you Bywind for having a great person like MonaLisa here. It make my stay here great. And thank you MonaLisa for your wonderful care! God bless her!

Date: 2 years ago

Review №170

Rating: 5

It has been a very rough time dealing with insurance and figuring out plans to better take care of my father. A discharge lady sat down with my family and I for over and hour (knowing how extremely busy she was). Truly took the time to speak with us and help guide towards issues we had regarding his plan of care and dealing with the insurance companies. Mrs. Tonia we truly can t thank you enough for helping us understand this process more and for the care you guys have shown us thus far. Again thank you everyone that has worked with my family and I make this difficult time in our lives seem a bit lighter. This is only the beginning and we still have a long way to go, but we will make it through.

Date: 2 years ago

Review №171

Rating: 5

Kudos to my caregivers.....Monalisa , Matthew, Aquila. They went over and above. They are true angels. Also Eboni and Marissa.

Date: 2 years ago

Review №172

Rating: 5

I would like to give kudos to Monalisa Stephens as well as Ugo Iyegbu, CNA for doing such an excellent job in taking care of my loved one. The healthcare team was very attentive & congenial throughout her entire recovery process; encouraging & making sure she remained motivated. Keep up the good work! -Michael Darden

Date: 2 years ago

Review №173

Rating: 1

Not a night went by where my mother didnt call me at home begging me to call them because they were either late with her pain medication or it was wrong or didnt come at all , and it sometimes didnt feel like pain medicationat all . I shouldnt have to make a 45 min drive to get a nurse to walk a pill 10 feet but I did so 3 times and one of those a nurse actually had the nerve to tell me it was 15 min past visiting hrs . My mother said it was a horror house , and the only piece of sunshine that treated my mother with respect was Mona Lisa ,( mom said she was wonderful). If this wasnt enough discharge rushed her out of the room and stuck my mother in the lobby w all her stuff on a cart and called me asking where I was without any previous notice of discharge .Apparently the room is more valuable than the patient here at Baywind.

Date: 2 years ago

Review №174

Rating: 5

Gave me awesome shower and kept bringing my coffee she was nice and polite

Date: 2 years ago

Review №175

Rating: 5

I AM GREATFUL HAVING MONALISA STEPHENS CNA AT 100 AS MY NURSE BECAUSE SHE ATTENDS TO MY NEEDS I GIVE HER FIVE STAR REVIEW

Date: 2 years ago

Review №176

Rating: 5

My experience was just for rehab but while I was there there is one particular person I would like to speak about her name is Mona Lisa Stevens she is the most caring kind thoughtful person I have ever met in my life always wanted to do something for you the rest of the crew was really good too but she was just exceptional they need to give her a raise

Date: 2 years ago

Review №177

Rating: 5

We have proudly partnered with Baywind Village for the past 4 years providing laboratory services for their patients and providers. Baywinds staff, from leadership down, has consistently shown a dedication to ensuring the highest possible level of patient care and comfort. We would enthusiastically recommend Baywind to anyone in the community in need of skilled nursing services.

Date: 2 years ago

Review №178

Rating: 5

Date: 2 years ago

Review №179

Rating: 5

Baywind is a wonderful facility. The staff strives to make their patients comfortable and content, and works with the family to ensure the needs of their loved ones are provided. Shelly, Wendy, Dee, Amanda and Ashley have been wonderful in assisting us with the transition of our mom from independent living to long term care. Baywind is an older facility with modern upgrades. It sits in a residential neighborhood under tall mature oak and pine trees. We couldn t ask for a better place to take care of our mom and provide us with peace of mind knowing her needs are met.

Date: 2 years ago

Review №180

Rating: 5

My wife has been at Baywind for 2 weeks and we have been very impressed with the cleanliness of the facility and the great staff. The Activity Assistant, Barrius Pettis has gone above and beyond to make my wifes stay as unboring as possible. All of the nurses and aides have been very caring and kind. Shout out to Morisa Caballero for her help with my wife during our stay. Morisa is a great CPA.

Date: 2 years ago

Review №181

Rating: 5

My experience with the following staff at BayWind were absolutely wonderful. These ladies names are Eboney, Sequirtle, Priscilla, Jeanne, Jamie, and Tawana. There was one other night aide that was wonderful and kind to me, unfortunately, I cannot remember her name. However, all this being said, I finally had to move because of the inaction of other staff. My pain medication was not given to me per the doctors orders. It was the night staff that thought it was funny to withhold it from me. What they dont realize is that I could hear them laughing and talking about it in the hall. Every night I had to stress all night long begging for my paid medication. I was also rolled off into the floor hitting my head on the floor by a night aide. He just stood by and did not seem very concerned. My roommate also fell and while she was trying to call her daughter, the staff took her phone away and said they would call her daughter. From what I understand, they never called her daughter. They had xrays taken in the room but I dont think they ever gave her or her family the results. The food was beyond horrible. I will say the day staff was pretty good , probably because the owners were there during the day. I heard the night staff talking about how to avoid the cameras in the hall and I could also hear night staff hiding out in my room on their cell phones after my roommate moved out. The people named above and probably all of the day staff deserve a huge raise because of the devotion and their hard work. Except for one night person, and she knows who she is because I was always delighted when she was on duty, the rest of the night staff was substandard in my opinion.

Date: 2 years ago

Review №182

Rating: 5

I would like to share a couple of experiences that I recently had at Baywind villages during my recent stay there. First, my occupational therapist Oly Ferrara is an outstanding therapist. She is understanding and fully equipped to help someone in all cases. She has helped me through numerous stays at Baywind with complete results each time. I want to commend her and Baywind for her help and knowledge. The next two people that I would like to commend are nurses Lisa and Beatrice. I had both of them on the night shift on hall 3. They are good in their profession. They are attentive and thorough to all of their patients. They both leave you with a feeling of safety and understanding in order to sleep through the night. There are others that need to be commended as well from Amanda as nursing Director to Maria who cleans the floors. Thanks to all.

Date: 2 years ago

Review №183

Rating: 5

I am surrounded by excellence in this facility . Today Amy my wound nurse and Chelsea the supervisor both helped me with a wound on my arm and leg. I have been here a week for therapy and your entire staff is great, also special recognition to Angel and Carlos.

Date: 2 years ago

Review №184

Rating: 5

The therapist Oly Gonzalez is an amazing therapist. She works so hard with her patients and doesn t quit until they show improvement. I can t praise her enough for what she did for me..!!!

Date: 2 years ago

Review №185

Rating: 5

We are very appreciative of the care the Baywind team is giving to my aunt. Victor the med-aid, Victor the nurse, and Brian the CNA have provided superior care today! Thank you!!!

Date: 2 years ago

Review №186

Rating: 5

Nurses and assistants are friendly, caring and patient with my mother. All the staff is friendly and helpful. Very nice facility and very clean. Tonya has spent a great deal of time and effort assisting my mother and family with evaluation and insurance requirements.

Date: 2 years ago

Review №187

Rating: 5

The staff at Baywind has been so nice to my mother. This has been her second time for rehabilitation after a hospital stay. They are kind and cheerful as well as attentive. They will work with the family concerning the needs of the patient. Special shout out to Tonia for all her help.

Date: 2 years ago

Review №188

Rating: 5

The staff here is very caring. My mothers stay was at the tail end of covid so they still had some strict protocols in place and things were a little chaotic at times but overall my moms needs were met at all times. The facility is very clean. I was in and out at various times of day and never had an issue with cleanliness. I especially want to recognize the help that Ashley Leal have me in getting my mother admitted on very short notice. This was the second time Ashley had been immensely helpful throughout the process of ensuring my mom was called for.

Date: 2 years ago

Review №189

Rating: 5

I would like to thank all the staff of Baywind Village for your hard work and dedication in helping achieve a 5-Star rating with CMS. CONGRATULATIONS!!!

Date: 2 years ago

Review №190

Rating: 1

Not a good place to work are put your love ones and they dont like to pay they employees and thats why they stay hiring care there is not good and they training is trash. Pay gave them only 1 star to comment

Date: 2 years ago

Review №191

Rating: 1

My mother told me horror stories of this place. . There was nothing I could do. My mother told me there were a few kind nurses. Jamie, Sarah, and Doug went and helped my mother even when they were not her nurse. So grateful for those three nurses. There was a nurse one night that literally slept in her chair all night. There are many nurses at this awful place that have any compassion. The neglect on these poor people should be, and I m positive is against the law. Ppl call for help and sit in their own fesces for up to three or four hours plus. I could go on and on but if this is not enough, I don t know what is. What a shame and may the lord have mercy.

Date: 2 years ago

Review №192

Rating: 1

My mom was only there for 2 days after some complications from a knee replacement. The care at this facility is almost indescribable. She became dehydrated the second day, and had to be transported to the ER. While I was there that second night before visiting hours were over it took over 30 minutes to get an ice pack for her knee. I ended up going to the nurses station to get it, and was treated very poorly. The most shocking part was though that the nurse/nurses aide (not exactly sure of her title) threw the ice packs on the ground, stepped on them with her foot and proceeded to hand them to me. I would highly recommend NOT placing anyone at this facility.

Date: 2 years ago

Review №193

Rating: 5

Date: 2 years ago

Review №194

Rating: 1

I would give negative if I could. The staff are nice and helpful and probably doing their best, and it is clean, but this facility is horrifically managed. My grandmother had incidents of not getting medication at the right time or not getting medication at all. In the three weeks she was there, she never saw the presiding doctor ONCE, and the presiding doctor never contacted me either. I imagine the workers here are overworked and underpaid. The place is certainly understaffed - again, I blame the management, the workers are kind and doing their best. There is one nurse to cover a dozen patients at any time on weekdays, worse during weekends. In the event where I was not there to advocate for my grandmother and force them to move and respond, they wouldnt. Responses to call lights were abysmal (because they are understaffed), I set timers on my phone when visiting and one call light took TWENTY (20!!!) minutes for a response, average ten minutes, and that was WITH ME THERE WATCHING THEM, I cant imagine what its like for residents who have no one outside to help. There is no differentiation between an emergency call or a regular call - if she couldnt breathe or was having an emergency like a stroke shed be long dead. They took her off the therapy services schedule for no discernable reason at one point, meaning she went from making progress with standing and walking to being bedridden for days (the physical therapist was upset about this as well). When she was discharged, despite me specifically asking and requesting for her medications, I was told the facility she was transferring to had the medications and that they would not give me her medications, and as a result she now has NO MEDICATION, and Im certain they simply threw away her prescribed medications she did not finish (another management error). When calling to resolve the issues I was left on hold after being escalated to management for TWENTY MINUTES before they HUNG UP THE PHONE (I have the call recorded and will use it to file a complaint). When I called back they again hung up the phone (also recorded). The place is just generally like a prison. I wouldnt send an enemy here, much less a loved one. It is an undignified place for elderly people to slowly rot.

Date: 2 years ago

Review №195

Rating: 1

This facility will be firing medical professionals who won t comply with tyrannical orders. They have betrayed their healthcare heros . Effective October 31st.

Date: 3 years ago

Review №196

Rating: 5

I m a 37 your old quad for 15 years and great staff, great management and for the most part, Great CNA s! More than 95% of the tram here at Bay Wind all Church in one way or another to make everyone stay great. It s been about 2 years of bed baths & was taken to the shower room even though I can not sit up straight. Great folks and a great effort on all ends.

Date: 3 years ago

Review №197

Rating: 5

Date: 3 years ago

Review №198

Rating: 5

Im so impressed with the caring and professionalism of the staff at Baywind. I highly recommend it if you or a loved one is ever in need of such a place. The concern and helpful attitude is genuine and really makes going through a difficult time a much better experience. I know that my dad is in good hands there.

Date: 3 years ago

Review №199

Rating: 5

Date: 3 years ago

Review №200

Rating: 1

Date: 3 years ago