Orchard Park of Kyle Assisted & Senior Living

4701 Ratcliffe Dr, Kyle, TX 78640, United States

Orchard Park of Kyle Assisted & Senior Living

About the Company

rating: 4.6

Assisted Living Community in Kyle Orchard Park at Kyle is located in the City of Kyle, in Texas. Our community is home to residents that value their independence, but may just need a little extra help around the house. Orchard Park at Kyle is a place where both staff and residents love what they do – and it shows. It’s a home where residents are empowered to live life their way, every day, no matter how their healthcare needs may change. At Orchard Park at Kyle, everyone who walks through our doors becomes a member of our family – and what’s more important than family! Orchard Park at Kyle is a senior living community that brings lively activities and comprehensive care to all residents.

Categories

  • Retirement community
  • Assisted living facility
  • Aged care

Contact Information

Phone: +1 512-920-6400

Website: https://stellarliving.com/communities/orchard-park-of-kyle-in-kyle-tx/

Address: 4701 Ratcliffe Dr, Kyle, TX 78640, United States

Working hours
  • Monday: 10 AM–5 PM
  • Tuesday: 10 AM–5 PM
  • Wednesday: 10 AM–5 PM
  • Thursday: 10 AM–5 PM
  • Friday: 10 AM–5 PM
  • Saturday: 10 AM–5 PM
  • Sunday: 10 AM–5 PM

Photos

Reviews

Review №1

Rating: 5

A very nice, clean and pleasant place excellent work by all the staff

Date: a day ago

Review №2

Rating: 5

The tour was great, the tour guide was amazing. Very nice facility. Highly recommend!!

Date: 6 days ago

Review №3

Rating: 1

Let me begin by saying that my Mom has been a handful here lately However, I popped into today a little after noon and she was laying in bed with her feet dangling off the side. I got her up and made her go to lunch. Most of the others were finishing their meal when we got there. The attendant (I forget her name) told me I went in there twice and told her about lunch . Lunch = hot dog and waffle fries for memory care Lunch for A.L. was a beautiful chef salad

Date: a week ago

Review №4

Rating: 5

A picture is worth a thousand words. We are not perfect. We never claim to be. But what we are is very compassionate and loving to our residents. I have enjoyed every day getting to see smiles and laughter on the residents faces here at Orchard Park of Kyle. I as well as most of the staff here are beyond honored to journey this life along side our residents where everyone feels at home

Date: a week ago

Review №5

Rating: 5

When we were looking for memory care for my wifes 89 year old second mom, we looked at a number of places before deciding upon Kyle Orchard Park. The choice of location was not made lightly as she has been a very important member of our family for years. However, we have only been overly pleased with the level of care and consideration that they have showed to her since entering the facility. The staff has been wonderful, as they keep us updated on her progress between visits. The place feels much more homey than other facilities that we had looked at and she is thriving! Thank you to everyone there.

Date: a week ago

Review №6

Rating: 1

I am appalled by the experience my family had with Orchard Park. My father was a resident there, and the conditions were shocking. First and foremost, the staff shortages are disgraceful. It s clear that there are not enough caregivers to meet the needs of the residents, leading to neglect. My father often waited far too long for assistance, which was heartbreaking to witness. Even after a fall, they didnt know how long he was laying on the ground in pain because no one was around to check on him or know where he was. I visited my father every other day so Im aware how constantly the residents are left unsupervised constantly. Even more alarming was the lack of overnight care; there were times when residents were left unattended for hours. This is unacceptable for anyone, let alone vulnerable individuals. The food served at the facility is nothing short of disgusting. Meals were often unappetizing and lacked basic nutrition. It s appalling that a facility responsible for caring for our loved ones would provide such substandard meals. Its a weird thing to not be able to trust a place that is caring for your father would serve nutritious meals that were edible, there were some weeks where theyd serve a small half of sandwich as a meal for three times a week. There was also no activities for the residents as they advertise on their tour of the facility. They have a wall where they post the calendar of events posted but all the activities are tentative and they never happen. After multiple conversations with staff and administration, it was still very rare to see any activities going on in the facility. To top it all off, after my father s passing, the administration completely ignored our family. Not one person reached out to check on us or offer condolences. This lack of empathy and professionalism is unforgivable, and this is coming from a very involved family in which my mother visited every single day and I was there every other day, so we knew the staff and administration very well. The caregivers themselves are great and try their best in a tough job with shortages but there is a lot of problems with orchard park, and Im speaking to the memory care side. I cannot recommend Orchard Park to anyone. Families deserve much better for their loved ones, and the management s indifference to residents and their families is truly disgraceful. Please seek a facility that genuinely cares for its residents and has more resources available.

Date: a week ago

Review №7

Rating: 5

What a great place to call home. The staff treat residents like family and care so much about their wellbeing. Highly highly recommend Orchard Park for your loved ones.

Date: 3 weeks ago

Review №8

Rating: 5

It was blessing being there and meeting all the congregation.

Date: 3 weeks ago

Review №9

Rating: 5

I ve had the pleasure of working with Tina and her team, and their dedication to the well-being of their residents is truly impressive. The facility is top-notch with great amenities and fun activities for all residents.

Date: a month ago

Review №10

Rating: 5

I have been sharing a Music hour with Orchard Park residents every Tuesday for the past four years. We have printed sets of music that cover 7 decades: Hymns, Patriotic Songs, Oldies and Goodies, Christmas Songs, and Western and Broadway Melodies, so we vary our 60 minutes each week. There are about 12-14 participants.We also concentrate on posture, deep breathing & a little body movement to the rhythm. Sharing the hour also means that I get as much or more out of this lovely group as I put in. We often share a story or two between songs. Our average number of songs ranges from 15-20 during our 60 minutes. Teresa is a wonderful activities director and usually has popcorn & juice waiting. Today I brought tiny 2.5 oz cups of home-churned Buttermilk ice cream to snack time, so we had an extra treat. It brought back past memories to share. My Chapel in the Hills Ladies Guild in Wimberley, where I have directed and played 52 years, answered my plea for funds for a new electric piano for Orchard Park three yrs ago. It is a real blessing in that it will transpose to more comfortable keys for older voices. It is my joy and pleasure to share my love of music with these Orchard Park residents. Music Washes Away from the Soul the Dust of Everyday Life My favorite quote by Auerbach Blessings, Jean Wood

Date: a month ago

Review №11

Rating: 5

We have found all the staff to be very knowledgeable and friendly at the Orchard. Tina, the Community Relations Director took us on a tour and answered all our questions and concerns. You can tell she really cares about the residents and she s knowledgeable, warm and great to work with and goes above and beyond.

Date: a month ago

Review №12

Rating: 5

They are taking amazing care of our loved one and it shows! You cannot fake genuine caring and she is thriving there. From Tina, to Kim, to Carley, to Cindy, to Donna and the rest of the team there, we could not be happier with our choice. This journey can be overwhelming but Kyle Orchard Park helped every step of the way. They came personally highly recommended to us by a friend and they deserve the great word of mouth and reviews they are getting. Thank you to this entire care team for your true caring, dedication to your residents well being and commitment to excellence.

Date: a month ago

Review №13

Rating: 1

We went to see a relative and we couldnt see her and the manager Kim chased us away and told us to leave or shell talk to the police. Thats not the way to miss people leaving in the first place when we werent doing anything wrong just waiting in the waiting room. but we are already seeing everything with the FBI

Date: a month ago

Review №14

Rating: 5

My Father-in-law just moved into Orchard Park of Kyle. We have found all the staff to be very friendly. When we were looking at places, Tina, the Community Relations Director took us on a tour of the facility. She is very knowledgeable, warm and great to work with. You can tell she really cares about the residents. She went above and beyond in helping us get our questions answered and the paperwork completed in time since we were having to move him the day after a holiday.

Date: 2 months ago

Review №15

Rating: 5

Amazing staff and place to call home! Tina is AWESOME, keeps residents active and engaged.

Date: 2 months ago

Review №16

Rating: 5

Tina and the entire staff of Orchard Park worked closely with us during our search for the best home for my husband. Orchard Park has well-defined and transparent admittance policies. These policies outline eligibility criteria, required documentation, and any specific health assessments that are required. The facility s policies emphasize resident well-being and dignity. They encourage personalized care plans and family involvement. I can recommend it as a reliable and caring facility.

Date: 2 months ago

Review №17

Rating: 5

Orchard Park is our top choice for moving our parents into a senior living facility. Tina goes above and beyond to answer questions, provide tours and give details about different levels of care. Her knowledge and expertise in senior care is amazing! The residents are happy and the staff is friendly and helpful. The overall theme at Orchard Park is very clear and evident family-oriented!

Date: 2 months ago

Review №18

Rating: 5

Orchard Park offers Senior Care with dignity and respect. They keep seniors engaged in and around their community.

Date: 2 months ago

Review №19

Rating: 5

Everyone is so happy, they know your name, and it feels like unconditional acceptance. Worth the visit to this beautiful community.

Date: 3 months ago

Review №20

Rating: 5

Specifically want to commend the staff and especially, Tina, the Community Relations Coordinator, on how accommodating they were during the admission process for my Mom. We live 3 hours away, so being able to complete all the paperwork and assessments remotely/virtually was a huge help. I couldn t have asked for a better experience and am so thankful for the attentive support from Tina as well as the entire team upon move in. Everyone made a point to come introduce themselves as we were moving her in and it seemed as though they really enjoyed their jobs and genuinely care for the residents & the facility. Most importantly, my Mom felt at home the first day. Thank you for the peace of mind, Orchard Park.

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 5

Orchard Park was the cleanest and friendliest place I checked out. Tina and the staff have done everything they can to making the move for my mother the most pleasant experience. My mother is adjusting wonderfully and I believe it is all due to the staff. They put their heart into loving each person in their care. I haven t run into a frown yet. Always smiling and willing to help in anyway. 5 stars all the way. I highly recommend them for your loved one.

Date: 3 months ago

Review №23

Rating: 5

My husband and I toured Orchard Park last week looking for a home for my mom. It was bright, clean and the rooms plus amenities were great! The director and entire staff we met that day were very friendly, cheerful and courteous. We could tell they had a handle on their job and felt it would be a very safe environment for mom!

Date: 4 months ago

Review №24

Rating: 5

Checks all the boxes! Great place!

Date: 5 months ago

Review №25

Rating: 5

Thank you so much for the invite we loved the Japan dancers and the food was great! Had a great time!!

Date: 5 months ago

Review №26

Rating: 4

Date: 5 months ago

Review №27

Rating: 5

My father is a new resident here and is already loving it! Tina and the staff are incredible. Everyone is so very helpful and the facility is clean and well kept. I m so glad we found this place.

Date: 5 months ago

Review №28

Rating: 5

Orchard Park is a beautiful assisted living community, and they ve always got some fun event/party going on. It has such a lively atmosphere, and I feel so welcomed, every time I m here.

Date: 5 months ago

Review №29

Rating: 5

We had a very positive tour at Orchard Park of Kyle. Tina was pleasant and very informative. She patiently answered all our questions and showed us everything we wanted to see. Her follow up and feedback was excellent and I would highly recommend her as well as the facility.

Date: 5 months ago

Review №30

Rating: 5

I have worked in senior living facilities for many years, and I can really appreciate how well this facility is run. The staff is friendly and caring, and they go out of their way to make sure that the residents are happy and comfortable. The dedicated management team are incredibly responsive and willing to step out of their departments and assist anywhere they are needed. The facility is clean, well-maintained, constantly updated, and the activities program is excellent. I would highly recommend this facility to anyone looking for a place for their loved one to live. (Current Environmental Services Director)

Date: 5 months ago

Review №31

Rating: 5

Date: 6 months ago

Review №32

Rating: 5

Date: 6 months ago

Review №33

Rating: 5

Immaculately clean, well managed,friendly,caring staff!!

Date: 6 months ago

Review №34

Rating: 4

We have our aunt living at Orchard Park. We are bless to have wonderful people care for her. Amen

Date: 6 months ago

Review №35

Rating: 5

Amazing staff and beautiful facility. This is truly a safe, caring, and loving place for your loved ones.

Date: 6 months ago

Review №36

Rating: 5

Tina,Tyler, Nikki, Wendy, and Kathy are Awesome! They really care about the community. Care staff is great.

Date: 11 months ago

Review №37

Rating: 5

Beautiful community with wonderful staff!

Date: 11 months ago

Review №38

Rating: 5

Date: a year ago

Review №39

Rating: 5

The residents are the best to have here we love each of them so much like our own family ! we our orchard park residents ! Dancing to good oldies in am is my favorite thing to do here with them.

Date: a year ago

Review №40

Rating: 5

I had been working here for 7 months and I can say that this is probably one of the best places I have ever worked at. Management is so good with the residents and they care for them so much. If I had to take my parents somewhere this would be the place

Date: a year ago

Review №41

Rating: 5

Nancy, the some l time receptionist often goes way, way out of her way to do things for Mom that she can t With no desire for recognition or acknowledgment she is forever going above and beyond. Like Mom says, I can remember her name because it starts with N, like nice.

Date: a year ago

Review №42

Rating: 5

Orchard Park is a warm and inviting home for loved ones. Staff genuinely cares and management genuinely listens. I highly recommend Orchard Park for your family!

Date: a year ago

Review №43

Rating: 5

Orchard Park is a beautiful facility. Tina Beskow, Community Relations Director, is a wonderful and compassionate person, and it shows. She will go that extra mile to make sure your loved ones needs are met and answer all your questions, even some you didnt know you had. All staff that I came in contact were very pleasant and helpful. They also have great activities for the residents, including a BBQ! A must in Texas!

Date: a year ago

Review №44

Rating: 5

Dad receives everything he needs -from physical therapy to activities to good meals served restaurant style to opportunities to form new friendships at Orchard Park of Kyle. All of the staff is dedicated to providing the very best care for each resident, and they look forward to coming to work with their extended family each day. The staff always makes me feel welcome and valued when I visit, too, which helps me to rest assured that Dad is in good, loving hands.

Date: a year ago

Review №45

Rating: 5

Just got through with a facility tour and discussion with Tina regarding care available and provided for their residents, and let me say that it was both comprehensive and reassuring. The smiles on the staff s faces, the well groomed and well considered residents I met, left me feeling like every person under this roof was well- taken care of.

Date: a year ago

Review №46

Rating: 5

Orchard Park is a very nice and welcoming community. All the staff really put the residents first! Im really glad to be a part of this team!

Date: a year ago

Review №47

Rating: 5

My husband and I recently made the decision to bring my 92 year old Mother-in-law from Florida to Texas to live. I visited 7 Assisted Living Centers in one week. I was give a tour by Tina and throughout the tour I became more and more impressed with her. She was the ONLY person from all 7 of the Centers that I visited that could answer every single question I had. The atmosphere is very classy, yet thoroughly homey and inviting. The layout and configuration of the building is so well thought out for elderly people, which makes it easy to navigate. The food is delicious and served as if the residents are going out to eat every meal. The activity calendar is amazing .there are many choices every single day to entertain and stimulate the residents minds. Teresa, the activity director, is such a bubbly, caring and innovating person. She truly loves her job and the community of people she is in charge of. Every single resident I have met is alert, friendly and so easy to talk to. It is obvious everyone is getting their needs met, both socially, nutritionally and cognitively. My Mother-in-law has been a resident for just a week, as of today and has already immersed herself in the programs, which we were pretty leery of, since she has been by herself with very few visitors for over two years. Tina has helped us in every single step of the way, going above and beyond with every detail of moving in and getting settled. She was made for this position and we are so thankful we found Orchard Park. We have 3 different Assisted Living Centers in our own little town, where we could have been less than a mile from, if that was our objective. Instead, we chose for her to be in a place that truly is it s own productive interacting community. And a place where the staff knows exactly what they are doing. I would like to give special kudos to Caregivers Jay and Anna who have gone out of their way to help and assist me and my Mother-in-law with several different situations. These situations were not their particular duties or areas to work in, but they didn t hesitate to come to our aid with a genuine caring heart and a much needed helping hand.

Date: a year ago

Review №48

Rating: 5

The facility is top notch. I particularly like how much care is shown not just for my mother but for others Ive observed when visiting. Theyre fed very well and have plenty of activities to do. Of course this is the memory care side, so there is some personal interaction to hopefully engage the residents. I feel very good, very comforted in knowing this is the safest place for Mom.

Date: a year ago

Review №49

Rating: 5

Nancy has been a great help every time I I see her. She is so nice and helpful!

Date: a year ago

Review №50

Rating: 5

Weekend receptionist is friendly and professional.

Date: a year ago

Review №51

Rating: 5

I appreciate this facility for taking such good care of my mom. From the front staff to the med techs to the chef, they all believe in quality care when people can no longer live on their own.

Date: a year ago

Review №52

Rating: 4

Date: a year ago

Review №53

Rating: 5

Nancy was a gem, getting everyone ready for Communion Service.

Date: a year ago

Review №54

Rating: 5

Orchard Park is a beautiful community with caring staff that have longevity. The residents always look happy and well taken care of!

Date: a year ago

Review №55

Rating: 5

Date: a year ago

Review №56

Rating: 5

Clean, professional & most important of all, caring. My mother has become a recent resident of Orchard Park & this really has been a positive experience for her. Not only are her needs consistently attended to, but there is always a genuine concern for her well-being and happiness. From my perspective, everyone has been very accommodating and eager to address any issues/concerns I may have.

Date: a year ago

Review №57

Rating: 4

My almost 93-year-old mother has been living at Orchard Park for almost 7 years. She likes it there and enjoys the activities. And the staff is great!

Date: a year ago

Review №58

Rating: 5

I have had 3 family members living at Orchard Park and was very pleased with the staff and services provided. Kathy Mason, the first impression specialist was always so helpful and friendly. The med staff was excellent at their time of stay. The Amedisys hospice group took excellent care for my mother and wife.

Date: a year ago

Review №59

Rating: 5

Im their Mailman, and both the staff and residents are always so nice, and pleasant to interact with!!!

Date: a year ago

Review №60

Rating: 5

BEAUTIFUL community....friendly and caring staff..always greeted with a smile.

Date: a year ago

Review №61

Rating: 5

Wonderful staff from the very moment you walk in the door, greetings by such smiles, and genuine sincerity. So many people here are the real deal.

Date: a year ago

Review №62

Rating: 5

Beautiful facility with an incredible group of employees that make you feel welcome.

Date: a year ago

Review №63

Rating: 5

Every time I visit this community I m greeted with warmth by every employee. Very clean & the staff is very attentive to the residents.

Date: a year ago

Review №64

Rating: 5

This community is very clean, warm and welcoming. The staff is great and takes wonderful care of the residents.

Date: a year ago

Review №65

Rating: 5

Beautiful building!! Great staff!!!

Date: a year ago

Review №66

Rating: 5

My husband and I took a tour. So impressed with the facilities (clean, bright, spacious, comfortable) and staff (compassionate, confident, happy, helpful, visible). We are looking for a home for my mom and Orchard Park jumped to the top of the list. When my husband and I are in need of assisted living, well be back for ourselves!!

Date: a year ago

Review №67

Rating: 5

I ve visited this community several times and it s always so clean and welcoming. Everyone is so friendly and the residents and staff seem happy to be there

Date: a year ago

Review №68

Rating: 5

Date: a year ago

Review №69

Rating: 5

Very friendly and willing to assist in any way possible.

Date: a year ago

Review №70

Rating: 5

This community is beautiful. The colors are calming. The staff are caring and knowledgeable. The staff is vested in the quality of life of their residents.

Date: a year ago

Review №71

Rating: 5

Orchard Park is so welcoming to our Kyle Area Senior Zone members. We enjoy volunteering and can t wait to help bring smiles to the residents at Orchard Park. We are thankful for their partnership.

Date: a year ago

Review №72

Rating: 5

Tina is great and very knowledgeable! You can tell she really cares and loves what she does.

Date: a year ago

Review №73

Rating: 5

Building is beautiful, and the staff is friendly and courteous.

Date: a year ago

Review №74

Rating: 5

I appreciated the rehab services from ONR my Grandmother received at Orchard Park Kyle. It was great having on-site therapy so she didn t have to leave the building to get the therapy she needed.

Date: a year ago

Review №75

Rating: 5

Date: a year ago

Review №76

Rating: 5

Orchard Park of Kyle is a beautiful warm community for Seniors. The staff are friendly and caring. I appreciate all that is done for residents there. Many thanks.

Date: a year ago

Review №77

Rating: 1

Bad management ever

Date: 2 years ago

Review №78

Rating: 1

The leadership is completely cracked, not organized, from the RCS to the ED, they should switched over

Date: 2 years ago

Review №79

Rating: 5

I m a hospice liaison and have worked with Orchard Park many times to help get care set up for patients. They have a wonderful team! Always great to see the well thought out events they put on for their residents. Their Community Relations Director, Deanna, is always a pleasure to work with!

Date: 2 years ago

Review №80

Rating: 5

Deanna and Tammy, two of the directors here, were balls of sunshines to be around! They set up a very successful Cinco De Mayo festival that had a salsa competition for residents, staff, and visitors to enjoy. Their facility was clean and filled with happy workers. It looks like a lovely place for someone s family member to live or work. I really appreciated being able to attend their event!

Date: 2 years ago

Review №81

Rating: 1

Date: 2 years ago

Review №82

Rating: 1

My father was in the Memory Care community for a year and half. It started off as a good experience but after complete turn over in management and staff, I had to move him to another facility because he was basically being ignored. There were no activities for Memory Care, staff would routinely ignore needs, room was not cleaned regularly and a lot of his clothes went missing. I understand they have had yet another turn over in management after he left. Do not put your loved one here. Too many problems that seem to stem from the top down.

Date: 2 years ago

Review №83

Rating: 2

I have to say this..most hostile, backstabbing enviroment I have ever worked in.

Date: 2 years ago

Review №84

Rating: 5

Our meeting with Deanna was the most thorough and knowledgeable ones I experienced. The decision about the best place for a loved one is one of the most challenging you will make. Deanna was thoughtful and thorough.

Date: 2 years ago

Review №85

Rating: 1

Do not send your Loved One with Dementia here.

Date: 2 years ago

Review №86

Rating: 5

i really like this place for my father in law. He seems to be treated well, the place itself is very nice I see that the staff works hard.

Date: 2 years ago

Review №87

Rating: 5

My Mom moved into Orchard Park two months ago. She became a part of a loving community. Unfortunately, my Moms illness took her from us last week. My Mom was lovingly cared for by the staff and I was supported by the staff as well. I will truly miss my visits to Orchard Park. If youre looking for a community for someone, Orchard Park is a wonderful home.

Date: 3 years ago

Review №88

Rating: 5

Orchard Park has exceeded my expectations and more! When my dads health declined last year, I knew I couldnt provide the care my dad needed at home. As a practicing Nurse Practitioner, I did not take this decision lightly. I spent time researching communities that I felt would meet his medical needs and offer amenities and a lifestyle he was accustom too. I cant say enough about the friendly, professional staff and the daily compassionate care he receives. The communication I receive from his medical team almost daily is top notch. Thank you for making this transition seamless for our dad and our family. Jenny Burns, NP

Date: 3 years ago

Review №89

Rating: 5

As a former employee of Orchard Park, I can said that this was one of the best establishments I have worked at during my career as a cook. The kitchen was immaculate and the staff surrounding me was very hard working and driven. I would recommend this job to any cook, and also highly recommend the facility to any person in need of assisted living. The menu was fun and seasonally driven. When a resident had a birthday or anniversary the kitchen would always make them feel special. And, if you are a person like me, that makes me happy too. The staff outside of the kitchen would always go above and beyond for the residents. The management there is always on top of what needs to be taken care of and will do anything to accommodate the residents. I thoroughly enjoyed my time there and from the residents I got to know sounded like they enjoyed being there too. This place is a great place to work and a great place to take care of your loved ones.

Date: 3 years ago

Review №90

Rating: 5

The Executive Director Glen Gillum gave me a tour of the Orchard Park assisted living community. I along with my 7 siblings are looking at options for my 90 year old mother. Mr. Gillum was very knowledgeable and trusting and answered all my questions. The tour was very informative and the community was very cleaned and upgraded. It would definitely feel like home for my mom. The residents and staff were all very friendly too. Thank you for making this process a little easier for my family! Linda

Date: 3 years ago

Review №91

Rating: 5

My dad recently began behaving differently than I d ever seen him behave. He was verbally aggressive and extremely confused. I wasn t sure what was going on. I called Orchard Park of Kyle and spoke with Deanna. She was very kind and compassionate. She suggested we start by taking my dad to his doctor and she offered to be a resource for me. We are not ready for assisted living, but I feel like Deanna is someone I can talk to to help guide me through this journey when that time comes. I feel like she truly cares about helping my dad and our family.

Date: 3 years ago

Review №92

Rating: 5

My mom is really independent, but when she was to be recovering from surgery, we knew she would need more care than I could provide at home. I reached out to Orchard Park to learn more about their Respite Care. They were exactly what we needed. The staff were very caring and friendly, and Deanna answered all my questions and made me feel at ease. She walked me through the process for a seamless transition. When the time comes that mom needs assisted living full time, Im moving her to Orchard Park of Kyle. Its nice knowing they care about my mom as much as I do!

Date: 3 years ago

Review №93

Rating: 5

I have worked at Orchard Park of Kyle for a little over four months, and I am still blown away by something every single day. I have never worked for a management team that helps each other and builds each other up like this one. Our staff sees that and responds in kind, too. The best example of this was during the winter storm. We had several staff members and most of our management team stay here 24 hours a day for the entire week to ensure our residents were taken care of and safe. We faced many challenges that week, as did the entire state, and we worked endlessly to keep our residents at ease. We never missed a meal time, conducted hourly hydration rounds, continued our activities to keep our residents entertained, and kept smiles on our faces the whole time. Several residents commented that because we were still smiling and joyful, they were as well. Attitude reflects leadership, and that week was a testament to our amazing Executive Director, Glen Gillum. People can say they care about their residents, but here at Orchard Park of Kyle, we SHOW we care about our residents. They put smiles on our faces, joy in our hearts, and a spring in our steps. Im so glad to be a part of this amazing team and to have the honor to share each day with the residents who live here.

Date: 3 years ago

Review №94

Rating: 5

I was very happy with my visits to Orchard Park. It is a beautiful community, it s well maintained. I met so many residents who were happy and outgoing. They told me how nice the employees are and how much they love living there. Nothing better than hearing what it s like to live in an assisted living straight from the seniors who live there. Deanna and Glen were warm, caring and helpful. They spent a lot of time with me to understand what I was looking for. They introduced me to employees and I was really impressed. I m sold!

Date: 3 years ago

Review №95

Rating: 5

We moved my mom into Orchard Park of Kyle in November 2020, this was a difficult time due to the pandemic. The transition from one facility to another could not have gone more smoothly, all paperwork had been completed prior to this day with the executive administrator (Glen), was a good idea! During the holidays visitation was limited due to the pandemic, they were trying to keep all the residents safe and healthy. On Christmas Day everyone who wanted to visit their loved one was welcomed to visit outside on a bench/chair, the executive administrator (Glen) was making sure everyone was warm enough with blankets and a place to sit and ofcourse, social distancing with a mask on. This act of kindness was so heartwarming. All the residents at Orchard Park of Kyle always look happy, and well cared for. I could not say enough good things about everyone at OPOK!!! Id like to give a BIG SHOUT OUT to the few staff I know... Margaret(Hairstylist), Glen(Executive administrator), Michele(Nurse), Olivia Wilder(PA), Ginny(Front desk), Encompass team/PT/RN, Cook, Maintenance

Date: 3 years ago

Review №96

Rating: 5

My mom is in the advanced stages of Dementia and it was time for us to put her in a memory care community. Its obviously a very hard and emotional decision for the family members to make but necessary nonetheless. From the first step of this process Orchard Park of Kyle has been truly wonderful! They understand the anxiety families go through during this time and are very compassionate. The atmosphere at Orchard Park is very pleasant and upbeat. Very loving community! They offer activities geared to the residents needs. They provide my mom with 24/7 care. A nurse practitioner comes every Monday to assess mom. They are in constant contact with us providing updates. My mom has been there now for 4 months. Due to the COVID pandemic we have not been able to visit as much but they have provided ways for us to see/communicate with her. Every time we have visited mom shes smiling, she looks very well kept, she looks happy! The staff is so loving and caring!! I cannot say that enough! They have made comments to me we love your mom!. I can see that in how my mom relates with the staff. As a daughter, that means so much!! We couldnt have asked for a better memory care community. I would highly recommend Orchard Park of Kyle!

Date: 3 years ago

Review №97

Rating: 5

Why I would recommend this loving community to anyone and everyone who has a love one that needs some help. I may not have any family members that are here yet but I ve been working here for over a year and love it. All the residents I am close to and get to know them on a personal level way more than my grandparents. I see them here as my own grandparents and how I treat them is how I want my own family to be treated. This community has everything that anyone would need. We can work with any allergies for food. Any medication that needs to be taken. Also any changing that is needed. We make sure that everyone is comfortable and happy. That s why I love this job.

Date: 3 years ago

Review №98

Rating: 5

From moment one of entering this facility to discuss options for a lady/friend for whom I had been a caregiver, I was impressed. The staff at the front followed all current COVID-19 protocol, which assured us that safety was of utmost importance. We were greeted warmly and given as much time as was needed to make our decision. We were given a thorough tour of the facility that did not feel like the other assisted living facilities we had toured. It felt like home. Everyone we came across had a genuine smile on their face, and it made our decision easy. This is a fabulous place, and I highly recommend it. I did suggest it to a friend of mine in the same situation. They also saw the high-quality level and signed up to move their significant other into one of the units. The meals were well thought out not only for nutritional needs but also for taste. We witnessed many fun activities taking place, and all the residents were engaged. The unit was entirely ADA accessible, and safety measures were added to avoid falls. Any time we had a concern or question, the response was immediate. The most important part of this equation is that my 93-year-old friend was happy and content, said all her needs were being met and said it felt like home to her.

Date: 3 years ago

Review №99

Rating: 5

The staff is very welcoming, and seem to really care.

Date: 3 years ago

Review №100

Rating: 5

This facility is modern and well designed to meet resident s needs while keeping a comfortably relaxed environment. The staff is friendly and helpful. Deanna exceeded expectations while assisting us in navigating the transition from independent to assisted living. Orchard Park will provide a safe and caring environment for your loved ones.

Date: 3 years ago

Review №101

Rating: 5

Orchard Park is wonderful place that will take excellent care of your aging parent. Deanna will be more than happy to answer your questions and guide you to make the transition as stress-free as possible.

Date: 3 years ago

Review №102

Rating: 5

Deanna is amazing and is one of the most caring people Ive met!

Date: 3 years ago

Review №103

Rating: 5

When your loved one needs help with activities of daily living and social stimulation, Orchard Park of Kyle is a great choice. John

Date: 4 years ago

Review №104

Rating: 5

Date: 4 years ago

Review №105

Rating: 5

Nice place. Nice staff!

Date: 4 years ago

Review №106

Rating: 5

Orchard Park of Kyle is a beautiful community, who truly cares about their residents, staff, and families!

Date: 6 years ago

Review №107

Rating: 5

Beautiful community. Residents look happy and active.

Date: 6 years ago

Review №108

Rating: 5

Professional, caring staff. The community is lovely and very well kept.

Date: 7 years ago

Review №109

Rating: 5

It looks beautiful from inside and out,just by looking at it

Date: 8 years ago

Review №110

Rating: 1

Date: 8 years ago

Review №111

Rating: 5

Date: 8 years ago

Review №112

Rating: 3

Graet

Date: 8 years ago

Review №113

Rating: 5

What a great staff and a great addition to Kyle and all of Hays county.

Date: 10 years ago