Windows USA

290 John W. Carpenter Fwy #1600, Irving, TX 75062, United States

Windows USA

About the Company

rating: 4.7

Thank you for your interest in the Windows USA. We are one of the nation's leading Window and Door Manufacturers and residential replacement companies. With a history spanning more than 50 years, we are proud of our 500+ employees and associates who have earned Windows USA numerous awards and impressive customer survey ratings. Our employees are dedicated, hard working people who genuinely care about the quality of each product custom manufactured for your home.

Categories

  • Window supplier
  • Window installation service

Contact Information

Phone: +1 800-272-2085

Website: https://www.windowsusa.com/

Address: 290 John W. Carpenter Fwy #1600, Irving, TX 75062, United States

Working hours
  • Monday: 8 AM–8 PM
  • Tuesday: 8 AM–8 PM
  • Wednesday: 8 AM–8 PM
  • Thursday: 8 AM–8 PM
  • Friday: 8 AM–8 PM
  • Saturday: 10 AM–8 PM
  • Sunday: 10 AM–5 PM

Photos

Reviews

Review №1

Rating: 4

Overall,they did a great job Windows look good They were professional and did what they said There was only 1 problem,didnt leave our old windows as we had asked I do recommend them to anyone wanting new windows

Date: 6 hours ago

Review №2

Rating: 5

Date: 13 hours ago

Review №3

Rating: 5

After 21 years I can open and close my windows without having to strain and struggle. The clear view is amazing. I feel so much at ease with the locking system. So glad I said yes.

Date: a day ago

Review №4

Rating: 4

Date: 3 days ago

Review №5

Rating: 5

Date: 4 days ago

Review №6

Rating: 5

We had the best installers to put in our windows.we were impressed with their workmanship and work ethics. We Are Happy With Our Windows

Date: 4 days ago

Review №7

Rating: 4

Customer service is great to work with and the installers were super friendly and capable. Pricing was very competitive and the product operates as sold. The PM that came to measure was less than cooperative and a bit argumentative and ultimately put in the order incorrectly. Installers had to come back a second time after they remeasured and reordered 13 windows. In the end we are happy.

Date: 5 days ago

Review №8

Rating: 5

Windows USA awesome company they are very prompt and professional at all times taking care of the business everyone is very nice.

Date: 6 days ago

Review №9

Rating: 5

Before and after pictures

Date: 6 days ago

Review №10

Rating: 4

I do love my new windows/color still learning how to use them.

Date: 6 days ago

Review №11

Rating: 5

Date: a week ago

Review №12

Rating: 5

Job well done! Professional, cleaned up there materials as they work. Highly recommend Windows USA to installed your windows and Patio Doors. Thanks

Date: a week ago

Review №13

Rating: 5

I love my new windows!!! My electric bill has been less than this time last year. They were very knowledgeable and helpful in planning my new windows. The installation was seamless and the team cleaned up after the installation.

Date: a week ago

Review №14

Rating: 5

My home was in much need of new windows. Windows USA came to my home, did a presentation. The representative was professional and knowledgeable. The workers came one time and completed all the work in one day. They cleaned up everything before leaving. Thank you Windows USA.

Date: a week ago

Review №15

Rating: 3

Windows are good. The guys installing them were great. The salesmen are incredibly pushy. Even after I called and said I want the windows, I just need them to measure the windows and tell me the price they sent someone to give a sales pitch. And the process of buying the windows was more complicated than when I bought the house. I have been on the phone with them at least twice a week ( not including the calls I ignored) for the last 2 months over windows... it should not be that complicated..

Date: a week ago

Review №16

Rating: 5

My experience was positive from the sale to the install. Everyone was positive, professional, and helpful. Would definitely recommend them.

Date: a week ago

Review №17

Rating: 5

We had them to install new windows in our home. They are absolutely beautiful and changed the look of the front of our home dramatically! Thank you WINDOWS USA! They also have a referral program that earns you money back too! You would get $100 and so would those you refer. So, if you are interested in seeing a demo of these great windows yourself, reach out to me and let me get that referral bonus by getting you set up and put $100 in your pocket too just for watching it! Have a blessed day!

Date: a week ago

Review №18

Rating: 5

Date: a week ago

Review №19

Rating: 5

Date: a week ago

Review №20

Rating: 5

Windows are beautiful. Every part of the process was super easy.

Date: a week ago

Review №21

Rating: 5

Date: a week ago

Review №22

Rating: 5

Date: a week ago

Review №23

Rating: 5

I love my windows and I am promoting it to everyone I talk to when I go different places

Date: a week ago

Review №24

Rating: 5

Very good quality window

Date: 2 weeks ago

Review №25

Rating: 5

Good over the phone service and installers were very polite and excellent at installing windows

Date: 2 weeks ago

Review №26

Rating: 5

Quick and friendly service!

Date: 2 weeks ago

Review №27

Rating: 5

Date: 2 weeks ago

Review №28

Rating: 5

Date: 2 weeks ago

Review №29

Rating: 5

Windows usa is a good company to have your Windows done they went above and beyond to help me with my purchase

Date: 2 weeks ago

Review №30

Rating: 5

Date: 2 weeks ago

Review №31

Rating: 5

Work was done quickly and in a professional manner.

Date: 2 weeks ago

Review №32

Rating: 4

Sales guy was nice. Presentation was a little long, but kept our attention and sold the product well. They were very accommodating in terms of payment options and worked hard to get us fair pricing. The install team was quick and thorough and very clean. I have no negative criticism of the install process.

Date: 2 weeks ago

Review №33

Rating: 5

Windows USA! Exceptional! I purchased new windows & sliding glass door. After installation, WOW!!!! What a difference. I love my Windows. Curb appeal. We have received numerous compliments from neighbors. Call them. You will not regret it.

Date: 2 weeks ago

Review №34

Rating: 5

Windows look great!

Date: 2 weeks ago

Review №35

Rating: 5

Date: 2 weeks ago

Review №36

Rating: 4

Date: 2 weeks ago

Review №37

Rating: 5

Love my windows!! Every person on the team was very professional and a delight to work with! The windows look amazing and so easy to clean with the pull out feature!Thank you Windows USA!

Date: 2 weeks ago

Review №38

Rating: 4

Date: 2 weeks ago

Review №39

Rating: 5

The company is amazing and I am completely satisfied with my windows:)

Date: 2 weeks ago

Review №40

Rating: 5

Great company. Great product. Great price.

Date: 2 weeks ago

Review №41

Rating: 5

A bit pricey, but appears to be a good product. Installers did a great job in a timely manner.

Date: 2 weeks ago

Review №42

Rating: 5

My windows are great! I don t have the before to show.

Date: 3 weeks ago

Review №43

Rating: 5

Window USA has been very professional and the referral program that they offer has been a blessing to my household this month. Mr. Trent Jones was a very friendly, respectable representative for Window USA . This offer to get new windows came at a good time for our household. Hunter, Mr. Bert Black and the other installers were professional and nice. Im so happy that a company that is here in Arkansas has good quality products and employs Arkansas. Thank you, Window USA Kerry-SWLR

Date: 3 weeks ago

Review №44

Rating: 5

Professional, friendly and knowledgeable from the sales team to the installers.

Date: 3 weeks ago

Review №45

Rating: 5

Since I got USA Windows, I can really tell the difference my house is more cooler than ever before,I tell you it s a great change in my home now,Thank you USA Windows.

Date: 3 weeks ago

Review №46

Rating: 5

Very professional people I am well satisfied

Date: 3 weeks ago

Review №47

Rating: 5

The salesman got me at the very start! His professionalism and knowledge were far more than I expected

Date: 4 weeks ago

Review №48

Rating: 5

I have not seen windows that are made as the USA Windows Windows USA have the best made windows and I would tell people how much I enjoy them

Date: 4 weeks ago

Review №49

Rating: 4

Date: 4 weeks ago

Review №50

Rating: 5

Windows look great and excellent customer service. Price is a little high and would like more emphasis on energy efficiency.

Date: a month ago

Review №51

Rating: 5

Great windows Love them!

Date: a month ago

Review №52

Rating: 5

Great quality product and very professional installation.

Date: a month ago

Review №53

Rating: 5

Great communication made sure the installers cleaned up and everything was put back the way it was window look better than I imagine

Date: a month ago

Review №54

Rating: 5

Did a great job on my windows love them they look so good.

Date: a month ago

Review №55

Rating: 4

Date: a month ago

Review №56

Rating: 5

The crew was on time worked very professional,and Honestly I was very impressed

Date: a month ago

Review №57

Rating: 5

Date: a month ago

Review №58

Rating: 4

Date: a month ago

Review №59

Rating: 4

I love my windows. I cleaned them for the first time last week. Opening from the inside to clean the outside was very easy. I have and will keep telling people about them. Im so glad I got them.

Date: a month ago

Review №60

Rating: 5

I am completely satisfied with the purchase of my windows and door. Not only do they look fantastic and add value to my home, but they also give me a greater feeling of security. The work was expertly done. I definitely made the right choice.

Date: a month ago

Review №61

Rating: 5

I love my new windows! They look great!! A great investment!!

Date: a month ago

Review №62

Rating: 5

Date: a month ago

Review №63

Rating: 5

Highly recommend,very professional.

Date: a month ago

Review №64

Rating: 5

Love the windows. Great experience from the presentation to the install. Every step is well communicated.

Date: a month ago

Review №65

Rating: 5

Date: a month ago

Review №66

Rating: 1

The guy who gave me the in-home demo was great. The closer on the phone was TERRIBLE! After telling him that I wasn t ready to buy at the time, he said that the guy at my home wasted his time coming out there . He also said that I already made my mind up to not get the windows . He was insinuating that I wanted the little $100 gift card. I am TOTALLY not planning on doing business with Windows USA because of these unpleasant, unprofessional, bullying tactics!

Date: a month ago

Review №67

Rating: 5

Date: a month ago

Review №68

Rating: 5

Great customer service, high quality windows, the installation crew is phenomenal.

Date: a month ago

Review №69

Rating: 5

Great company we love our windows.

Date: a month ago

Review №70

Rating: 5

I am very pleased with my experience with Windows USA. The installation went much better than my expectation and the windows are of great quality.

Date: a month ago

Review №71

Rating: 5

Date: a month ago

Review №72

Rating: 4

If youre looking at quotes for windows, I would throw these guys into the mix. Salesman was nice and not pushy. Installers were friendly and professional. There was a mishap with delivery and some windows wouldnt close properly but a quick phone call, follow up and it was resolved. No hassle at all. Because they didnt arrive in perfect working order is the only reason I gave 4 stars. I understand that things happen though.

Date: a month ago

Review №73

Rating: 5

Date: a month ago

Review №74

Rating: 5

Love my new windows

Date: a month ago

Review №75

Rating: 5

Quality Work and installers

Date: a month ago

Review №76

Rating: 5

Date: a month ago

Review №77

Rating: 5

I purchased 6 windows and Windows USA, I am very pleased with them and customer service is a plus.

Date: a month ago

Review №78

Rating: 5

I like that the service person was on time and friendly and professional

Date: a month ago

Review №79

Rating: 1

Im currently having 27 Windows installed in our home. During the sales pitch I was very specific in my questions. In particular concerning the roller shades we had recently had installed and was told they would not have to be taken down. Well all the roller shades had to be removed. Instead of using the screws and the same hole as they were originally installed, the installers upon their own decision decided to use some black screws. The brackets were no longer flush inside the window seal,some were crooked. Some of the roller shades have stains from their hands in handling them... I was told it would take two days to complete well here we are two days later and it hasnt been completed causing my wife and I having to rearrange our plans until this has been completed. Im writing this now in case you are next to purchase some windows and have your blinds inside the window seal. Make sure you have them add in the notes to replace back to original state prior to removal. They also called asking for referrals before they finished which is also a red flag. As I told them gentlemen on the phone I will never volunteer someones information without their consent. So please stop calling me asking because its never going to happen. Nothing was covered up during the installation process so I literally have to clean anything that was exposed. The installers have been very professional which is a plus. I have decided to update my review because they returned and completed every single thing that was on my wifes list. They did it very well too. 8/22/2024-We called for service in May and we have yet to hear from anyone in the warranty department. I have made several calls in between now and May.

Date: a month ago

Review №80

Rating: 5

It was a great experience. The crew was professional and courteous. They did an excellent job. They worked well together.

Date: a month ago

Review №81

Rating: 5

Date: a month ago

Review №82

Rating: 5

Very professional, good warranties, great product. Thanks, Windows USA!

Date: a month ago

Review №83

Rating: 5

Date: a month ago

Review №84

Rating: 5

Date: a month ago

Review №85

Rating: 5

The windows are great and they look even better!!

Date: a month ago

Review №86

Rating: 5

The sales person was very knowledgeable and thorough about the product. The installer s were prompt, professional and timely putting in the windows. The look beautiful!!!

Date: a month ago

Review №87

Rating: 5

Everything was easy from start to finish. Installers communicated very well. They were fast and efficient, polite and cleaned up after themselves. I am very pleased with the install. I love my new windows, the ease of cleaning and the safety features. My new view is fabulous! No more bars! Just a beautiful clear view!

Date: a month ago

Review №88

Rating: 5

Date: a month ago

Review №89

Rating: 5

The sales representatives were very knowledgeable and friendly. They worked with my budget to get the financing I needed. They installers were very professional and clean. They had all my windows removed and reinstalled within 4 hours. Everything was put back where is belongs and all debris and dust was removed. Very satisfied with their services

Date: a month ago

Review №90

Rating: 5

Customer service is excellent. Dependable and supportive. I love the windows. Installation excellent and quickly done.

Date: a month ago

Review №91

Rating: 5

Date: a month ago

Review №92

Rating: 5

Very high quality windows at an affordable price for everyone! I love the product and at customer service is second to none!! American made product

Date: a month ago

Review №93

Rating: 5

Amazing company, extremely professional and makes you feel like family. The installation was fast and perfect, they cleaned everything up and I couldnt be happier with the techs and the windows. Definitely would recommend!!!!

Date: a month ago

Review №94

Rating: 5

Great experience! Great workmanship

Date: a month ago

Review №95

Rating: 5

Date: a month ago

Review №96

Rating: 1

They advise I will receive my gift card upon arrival. That was not the case. Spouse was not here because of work could have went over presentation. I was very busy and it was a waste of time. A sale that could have been made. It didnt make any sense of the excuses that was made. One client did receive gc without spouse and ended up making a sale.

Date: a month ago

Review №97

Rating: 5

It was very smooth putting them. It was quick. They took all the old windows and cleaned up. They are quiet,cant hear the traffic like we did with the others. I can see out the windows. Mine were dirty because of sweating and moisture in between. The guys were very nice. They worked fast and efficient. They were very friendly.

Date: a month ago

Review №98

Rating: 5

Date: 2 months ago

Review №99

Rating: 5

Windows USA installed windows in our home approximately 14/15 years ago. The construction of the windows has endured many storms. We had two windows that were not replaced during the initial install. I was still active in their system and asked to have the remaining two round top windows measured for replacement. The replacement windows were completed and installed within three weeks. Paul was very professional and worked clean throughout the process. Thanks Windows USA for making my entire home more energy efficient.

Date: 2 months ago

Review №100

Rating: 5

Very patient very professional job

Date: 2 months ago

Review №101

Rating: 5

From presentation to installation to follow-up, Windows USA was great! In all areas, they were professional, knowledgeable, and courteous! We are so happy with our windows and the ease of cleaning. Thanks again Windows USA!!!

Date: 2 months ago

Review №102

Rating: 5

We had a great experience and love our windows!

Date: 2 months ago

Review №103

Rating: 5

Windows USA is the best!! Excellent quality and service. Highly recommended.

Date: 2 months ago

Review №104

Rating: 5

A great group of installers and outstanding salesman. Polite, courteous and energetic. Awesome attention to detail and take pride in their work.I would recommend windows USA to anyone.

Date: 2 months ago

Review №105

Rating: 5

I love my windows and the quality of them. I will continue to refer others to this company!

Date: 2 months ago

Review №106

Rating: 2

Our experience with Windows USA has been very mixed. It started with a very high pressure sales meeting years ago, when we were told the price was only valid for 24 hours. The installation generally went well, and the windows were basically OK for years. Twice we needed a replacement screen after storms damaged them, and twice the packaging was flimsy and the screens arrived bent. A problem arose with one of the windows, and eventually someone came to fix it. He found that the seals were going bad, so he placed an order for new glass and seals. Since they dont have a tech in our area, we had to wait a good while each time. Now, weve waited 6 months for a new screen to be shipped to us in the correct size. Twice theyve sent us one in the wrong size (in ginormous and secure but highly wasteful packaging). Getting ahold of someone rapidly has often been tough, because it seems to be a revolving door in the support department, and emails dont appear to then get forwarded to someone new. All in all, I can no longer recommend them as a company, except to say that the windows are decent and the warranty has certainly paid off.

Date: 2 months ago

Review №107

Rating: 2

Salesmen were very pushy, and stayed in my home way too late trying to get me to buy after telling them no multiple times. Was tempted to call my boyfriend to put him out at 9:30 when he showed up at 7. Aside from this, the whole sales tactic gave MLM scheme, the constant calling of his boss when I refused to buy and lowering the price was very annoying. I initially called agreed to the presentation because I have one window with a crack that needs to be replaced. This turned into a sales pitch for me to buy at least 6 windows for a one day deal that I could only take advantage of that day. The windows were impressive, but the sales tactics turned me off.

Date: 5 months ago

Review №108

Rating: 5

I recently purchased 3 windows from my local dealer (side X side) and 2 weeks ago one of the braces that holds the window on broke. I contacted USA WIndows via email and they were more than happy to help me. After our conversation was done they ended up sending me not 1 but 2 new braces for FREE!!! What great customer service. Thank you. Steve Ralston Virgin RIver Adventure Rentals

Date: 6 months ago

Review №109

Rating: 5

Those windows beautified my home. I was really sold after the presentation. The Customer service is top notch and those installers are friendly, professional, and fast. I watched those guys remove/install 29 windows in one day. I highly recommend this company, if you are looking for quality vinyl windows that also look great, and with a competitive pricing, you will not be disappointed.

Date: 6 months ago

Review №110

Rating: 5

Date: 7 months ago

Review №111

Rating: 3

Make sure they write down everything they say they are going to do.

Date: 7 months ago

Review №112

Rating: 3

We too had a very pushy salesman. He arrived at our home before 7 p.m. and didnt leave til almost 11 oclock after my husband told him he needs to be in bed by 9 because he is gone 16 hours a day and we didnt even get to eat dinner. He kept coming back with offers of thus and that and even had someone from home office talk to us! We finally relented and bought the windows just to get him out of our house. When the installers came there were here til almost 10 P.m.. several windows were not correct in size and they used a lot of foaming caulk to fill in gaps. I did call customer service while they were here and was told that was common practice. I helped build and remodel homes and we always added wood to make sure the windows were stable in place. Also, However, what I thought was a regular sales financing, ended up being a mortgage on our home and I have contacted a lawyer because NONE OF THAT WAS explained! We are paying as expected but those unfair sales and finance practices are very deceitful! I will not be referring anyone!

Date: 7 months ago

Review №113

Rating: 5

Date: 7 months ago

Review №114

Rating: 1

They are NOT lifetime warranty!!! Went through a tornado and got toldthey dont cover an act of God. Have to pay to replace them Edited to add the WHOLE situation--it is in their policy they dont cover an act of God. However, after I left the first review someone reached out to us and replaced windows for free! Governor of Arkansas and President declared March 31,2023 a natural disaster. They replaced the windows, didnt receive the screens for any windows! Called and talked to Chase, he said we comped the windows I dont see why we cant comp the screens, of course you would want those. So the screens got replaced. The whole time we had the frame of 2 windows on the outside of our house messed up and the front big window was tinted at the first initial installment prior to tornado. They kept giving the run around about these 2 things. Finally they said to fix the 2 window frames it would be $900. We said no thank you. THEN they tell us after we called back several times, that they no longer have the tint for the front windows that we are paying for! They suggested getting someone to tint them. We asked them to pay for it since we are paying for tint they cant replace. They said NO! So 1000000% DO NOT RECCOMEND THEM! And if the person that was helping you and they cant do anything else for you they ghost you and pass you off to someone else!(What Chase done to us)!

Date: 7 months ago

Review №115

Rating: 5

The new windows has improved the temperature in the house. Do no t have to use as much heat.

Date: 9 months ago

Review №116

Rating: 5

Windows USA was very professional and at the same time friendly. The district manager came over. He added to Herman and I, whenever we wanted our windows units taken out stated they would come out and remove the window units, They kept their word. The price was reasonably. Thank you again, now I can put my Christmas up and you can see it. The great guarantee on the the windows if needed replacement . MERRY CHRISTMAS

Date: 9 months ago

Review №117

Rating: 5

Date: 9 months ago

Review №118

Rating: 5

I love my windows and have no regrets in the investment. I definitely feel a difference indoors compared to last year when it comes to energy efficiency.

Date: 9 months ago

Review №119

Rating: 5

Very friendly and timely service and love windows.

Date: 9 months ago

Review №120

Rating: 5

Date: 9 months ago

Review №121

Rating: 5

Date: 9 months ago

Review №122

Rating: 4

Many years ago we had windows installed with lifetime warranty coverage. We will be calling for warranty work of original purchase for the first time.

Date: 9 months ago

Review №123

Rating: 5

Purchased 12,000 dollars worth of windows 3 years ago and I still love them. It has helped our cooling/heating and for that I am delighted. I purchased 3 picture windows for my living and dining room. They are so clear I have little birds that fly into them. I would spend that again....I am very pleased

Date: 10 months ago

Review №124

Rating: 2

Told the agent we would not be ready before spring. I get at least one email every Day. Will look somewhere else come spring. Thanks,rob

Date: 11 months ago

Review №125

Rating: 5

I love my new windows. I have no complaints. I had them installed last month September. I will come back in six months to give an update review. The referral program is awesome also. 10/24/23 Update Loving my windows. A true energy saver

Date: 11 months ago

Review №126

Rating: 5

A job well done thanks Window USA Positive

Date: 11 months ago

Review №127

Rating: 5

The salesman was very friendly and professional explain every detail and gave a great setup and demonstration in a timely manner. The installer was very polite showed up on time explained each step of the installations process, didn t mess around did an excellent job also in a timely manner. Did a walk through inside and out to make everything was did properly. Showed me how to raise the windows at top and bottom, how to let them swing in to clean them and how to take out the screens and put them back in. He also showed me if a window get broken where to look to find the replacement number. Gotten many compliments on the windows. Love them.

Date: 11 months ago

Review №128

Rating: 4

Date: 11 months ago

Review №129

Rating: 5

Date: 11 months ago

Review №130

Rating: 5

Date: 11 months ago

Review №131

Rating: 5

It Awesome Just one word to DESCRIBE IT

Date: 11 months ago

Review №132

Rating: 5

Date: 11 months ago

Review №133

Rating: 1

I was sold windows for a home I rent and 2 months later the owner sold the home leaving me with a huge loan.

Date: 11 months ago

Review №134

Rating: 5

great they was the best

Date: 11 months ago

Review №135

Rating: 5

Very professional crew, they took their time to do the job correctly even when it began to rain. Very good crew and the windows are Awesome!!!

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 5

Everything was good from beginning to end

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 5

John came out to my house and my Fiancé house and sold us and our referrals windows and we love our windows very high quality and can t beat the customer service and support! The installation was very professional and I didn t have to move furniture or clean up anything! My Representative John Harrell is the best and I highly recommended him he s very knowledgeable and professional and passionate about his work and the business.

Date: a year ago

Review №140

Rating: 5

We were given a complete and outstanding demonstration. We love our windows. Everything was done professionally. I just can t say enough. Thank you

Date: a year ago

Review №141

Rating: 5

The guys were punctual, hard working, friendly and very knowledgeable!! The windows are Gorgeous and changes the appearance of the home for the better! Positive Responsiveness, Punctuality, Quality, Professionalism, Value

Date: a year ago

Review №142

Rating: 5

They are very detailed and upfront about the product and the price. I also appreciate the easy financing.

Date: a year ago

Review №143

Rating: 1

Very aggressive, pushy sales tactics! The sales rep came over our house at 6:00 PM and didnt leave until 9:30PM! We kept telling him no and instead of respecting our boundaries, he would contact his managers to keep lowering the price..Not to mention guilt tripping us and pressuring us to sign for a tonight only promotion. My family and I felt anxious in our own home because they couldnt take a hint! Completely turned us off on this company.

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 5

Date: a year ago

Review №146

Rating: 5

Excellent product and nearly half the price of most other quality windows.

Date: a year ago

Review №147

Rating: 4

I had a great experience. The installer, Jonathan was very thorough & detailed. He answered all of my questions & didn t leave until the job was done & I was satisfied.

Date: a year ago

Review №148

Rating: 5

The salesman and the installation crew were very professional and answered any and all questions that I had.

Date: a year ago

Review №149

Rating: 5

Good look

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 5

I chose Windows USA because of the great customer experience, starting with the in home presentation. The Sales Representative made you feel as if youre talking with a family member. Im very please with the energy efficiency of the windows. I give my window installers David and Peter 5 stars. Thanks again!

Date: a year ago

Review №152

Rating: 4

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

We heard about Windows USA from a friend when I asked for recommendations. When I contacted them they responded right away. Other companies put me off for a week or more. So professional from Sales to Installation. We are so pleased with this company, and the factory is in Arkansas USA and the Windows are made there - not in China. We are saving on utilities also. You wont be sorry if you decide to use them.

Date: a year ago

Review №155

Rating: 5

If ANYONE is looking to purchase new windows, look no further! Do yourself a favor and contact Windows USA - TODAY! I just happened to hear about them from a friend when I was shopping around and I am THRILLED that I did! Top quality windows for a MUCH lower price than one of the window competitors - same quality, lower cost. Beautiful, efficient windows.

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 4

Date: a year ago

Review №159

Rating: 5

Best company, answers all questions, installer went over and above expectations

Date: a year ago

Review №160

Rating: 5

I love the quality of their windows as well as their customer service. Hunter has been great with helping me with the referral program as well. If you would like to know more about their program call them and you can use this number as a referral from me. # 197222.

Date: a year ago

Review №161

Rating: 5

I love the windows. I question if I paid too much, but I am very happy. They make my house look wonderful from a street view.

Date: a year ago

Review №162

Rating: 2

Date: a year ago

Review №163

Rating: 5

Wasnt sure about getting a windows but were glad we did. The windows make our home look better. Im so happy with our new windows. Good quality and so easy to clean. Thank you.

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 5

Outstanding service and product.

Date: a year ago

Review №166

Rating: 4

The best 13,000.00 I ve ever spent. My home stays cooler, the windows look fabulous. Easy to clean. Wish I had done this sooner.

Date: a year ago

Review №167

Rating: 5

I recently had the pleasure of upgrading my homes windows with Windows USA, and I must say, I am thoroughly impressed! From start to finish, their service and products have exceeded my expectations. Heres why I believe Windows USA deserves a stellar review: Superior Product Quality: The windows offered by Windows USA are top-notch in terms of quality and durability. The materials used are of the highest standard, ensuring longevity and resistance to harsh weather conditions. Not only do these windows look fantastic, but they also provide excellent insulation, making my home more energy-efficient. Wide Selection of Styles: Windows USA offers a diverse range of window styles to choose from, catering to different architectural preferences and individual tastes. Whether youre looking for classic elegance or a modern touch, they have the perfect windows to complement your homes aesthetics. Expert Installation: The installation process was seamless and professional. The team from Windows USA arrived on time, and their technicians demonstrated exceptional skill and precision during the installation. They ensured that everything was properly fitted and cleaned up the area afterward, leaving no mess behind. Outstanding Customer Service: Throughout the entire process, the customer service provided by Windows USA was exemplary. From the initial inquiry to post-installation follow-ups, their team was attentive, responsive, and courteous. They patiently addressed all my questions and concerns, making me feel confident in my decision to choose them. Unbeatable Warranty: Windows USA stands behind their products and offers an unbeatable warranty on their windows. This level of confidence in their workmanship further solidifies their commitment to customer satisfaction and product excellence. Value for Money: While the quality of their windows is undoubtedly top-tier, I was pleasantly surprised by the reasonable pricing offered by Windows USA. The value for money I received was exceptional, making this home improvement project a wise investment. In conclusion, I wholeheartedly recommend Windows USA to anyone in search of high-quality windows, expert installation, and exceptional customer service. Their products have not only enhanced the appearance of my home but also improved its energy efficiency. Choosing Windows USA was one of the best decisions I made for my home, and I am confident it will be for yours too.

Date: a year ago

Review №168

Rating: 5

I wanted to let you all know that Ralph, the guy that replaced the windows, is the best. Very friendly, polite, efficient, accurate, neat, and professional. He is the best guy weve ever had out here doing work at the house. I wish all the people weve had out here had the work ethic Ralph does. We extremely satisfied with everything he did. My grandson is 17 months old and doesnt like anyone but while Ralph was here he followed him and wanted to be next to him. He watched everything Ralph did very intently. Ralph didnt mind and was super nice to him. You are very lucky to have him as an employee. People like him, says a lot about the people at your company. We will be recommending your company to everyone. Thank you very much!

Date: a year ago

Review №169

Rating: 5

What a fantastic experience from start to finish. Windows are great and were saving money.

Date: a year ago

Review №170

Rating: 2

The windows USA installers came and replaced my windows and the windows were magnificent, but I realized afterwards that the installers were nothing but thieves. I had a weapon that was stolen by Mike as his accomplice (Harvey) acted as a lookout while I was outside. I was suspicious of their actions when Mike walked past me with his coat draped over his shoulder looking straight ahead as he walked to their truck which had heavily tinted windows and sat inside. He didnt acknowledge me until after he exited their pickup truck and returned back inside to continue installing the windows. Always keep a close watch on Windows USA installers especially the 2 criminals Mike and Harvey their not trustworthy at all. Criminal Charges Are Pending Against Them!!

Date: a year ago

Review №171

Rating: 3

I felt so much pressure to buy these windows. I kept telling the salesman that I couldnt really afford the payment or the cost. He kept the pressure on. Yes, I couldve just said no and been firm, but he knew that I really wanted them. Now, I appreciate the referral lady, but they call all times of day while Im at work. Services

Date: a year ago

Review №172

Rating: 5

We purchased the Alaskan windows about a year ago. This is the best upgrade we have done on our home. Kind, courteous personnel from salesmen to installers to inspectors. I highly recommend Windows USA!

Date: a year ago

Review №173

Rating: 5

Personally We chose a company of Perfection & loyalty to install our windows. I gave several referrals and others have had their windows installed as well. Get Qaulity USA WINDOWS IS THE WAY TO GO!!!! THANK YOU THANK YOU

Date: a year ago

Review №174

Rating: 4

Living the windows!

Date: a year ago

Review №175

Rating: 5

Very professional worked hard and fast. Cleaned up behind themselves. Put alarms back on windows, hung blinds and curtains back. We love our windows.

Date: a year ago

Review №176

Rating: 5

Just want to say everyone that I spoke with was very courteous and genuine with serving me. You have a good crew. Thank you so much. I love my windows. I will recommend you to anyone I can. Thanks again.

Date: a year ago

Review №177

Rating: 5

I would truly say the guy that showed the windows was really great. And for the most the guys that put them in was really nice an super clean doing it thanks!

Date: a year ago

Review №178

Rating: 5

Great job. The windows look amazing. The installers were great and very fast and efficient.

Date: a year ago

Review №179

Rating: 1

Please do not purchase these windows. I lost window coverage. The glass is smaller due to the frame of the window being so wide. They also installed a window in my living room and made the exterior disproportionate. They covered my brick with some type of siding. I wish I had never met Windows USA.

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 5

I would give my experience an A for Excellent installation of my windows.

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 5

I was completely astonished on how professional and courteous this company s team members are. Professional through every step of the process. The customer service was outstanding!! Highly recommend them for replacing your windows. They even helped me get financing that I could fit into my budget. They were completely great to work with on replacing my old wondows.

Date: a year ago

Review №184

Rating: 5

I love the quality and look of the windows. They really gave my home a major face-lift. I live in south Georgia and I just turned my A/C unit on. Thats how the quality of the windows/product is. Ill recommend these windows and company to anyone whos looking to replace their windows.

Date: a year ago

Review №185

Rating: 5

I love the look it gave my home.

Date: a year ago

Review №186

Rating: 5

I really likes the outcome of my windows. My house is much cooler.

Date: a year ago

Review №187

Rating: 1

Date: a year ago

Review №188

Rating: 5

The installers did an excellent job. Very professional and we were very pleased!

Date: a year ago

Review №189

Rating: 5

I read dissapointing reviews about other window manufacturers; mostly about long wait times and incorrectly ordered \ measured when they finally did arrive. Windows USA gave me a reasonable delivery time and a great explanation of their products superior quality. The product arrived earlier than promised and lived up to the presentation in every way. The installation crew did a great job. I would definitely recommend WindowsUSA.

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 5

Great presentation.

Date: a year ago

Review №192

Rating: 5

Date: a year ago

Review №193

Rating: 4

Date: a year ago

Review №194

Rating: 5

From the time I talked to them 1st time to install of my windows they were always professional. Installers were clean, polite, did not leave a mess and made sure we understood how the windows all worked. We have been very pleased with them. The only draw back I have had, the work on referrals to keep rates down. I appreciate that, but when I have no more referrals to give please respect that. God Bless and again Thank you for my beautiful windows!

Date: a year ago

Review №195

Rating: 5

Best experience ever

Date: a year ago

Review №196

Rating: 5

Great place To do business at Very knowledgeable and respectful people willing to go over and be on to help their customers and fellow employees

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 5

Everyone was very professional and knowledgeable about the job.

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

Everything they said they were. Installers on time and done in less than 8 hrs. Cant go wrong with them in my opinion.

Date: a year ago