El Fenix

3911 W Airport Fwy #16, Irving, TX 75062, United States

El Fenix

About the Company

rating: 4.1

Very few restaurants have the staying power to celebrate even a quarter-century of service, but El Fenix celebrated their Centennial! Founded in 1918, by Mike Martinez, a Mexican immigrant, El Fenix is credited as “The Originator of Tex-Mex Cuisine.” It has been named an “All American Icon” by Nation’s Restaurant News and a must-see dining destination for visitors to North Texas. Acquired by Local Favorite Restaurants™ in 2008, El Fenix was refurbished with freshened interiors and a revamped menu, while maintaining its signature authentic elements.

Categories

  • Mexican restaurant

Contact Information

Phone: +1 972-573-3980

Website: https://www.elfenix.com/location/el-fenix-irving/

Address: 3911 W Airport Fwy #16, Irving, TX 75062, United States

Working hours
  • Monday: 11 AM–9 PM
  • Tuesday: 11 AM–9 PM
  • Wednesday: 11 AM–9 PM
  • Thursday: 11 AM–9 PM
  • Friday: 11 AM–10 PM
  • Saturday: 11 AM–10 PM
  • Sunday: 11 AM–9 PM

Photos

Reviews

Review №1

Rating: 5

Dropped in with my Wife and had a GREAT lunch special including great service.

Date: 15 hours ago

Review №2

Rating: 5

I am from Cali, so I am used to good Mexican food. I had the best enchiladas I have ever ate here in Texas at El Fenix. I got the food to go, so I can t comment to much on atmosphere of the place, but everything looked clean, and the staff was real nice. Would definitely eat here with my family when in town again.

Date: a day ago

Review №3

Rating: 1

Well it turns out that the manager sat a couple that just arrived while it was my turn and was waiting for my table he totally dismissed me .. theres no reservations ahead just in case it crossed your mind Uptade .. the place is now discussing under the booth theres face masks on the flor food and trash tortilla soup was cold and my coffe to .... they need more maintenance on the place The place is super cold ned a jacket to eat and food get cool very quickly

Date: 5 days ago

Review №4

Rating: 3

Date: a week ago

Review №5

Rating: 5

Date: a week ago

Review №6

Rating: 5

Date: 2 weeks ago

Review №7

Rating: 5

America is absolutely the best! She is our go to server every single time we come in. She delivers incredible customer service with a smile and always makes us feel welcome. Tonight was no different and we appreciate her and everything she does. As for the food, tonight was delicious as usual. I highly recommend getting pretty much anything off the menu, but some of my favorites are their combo fajitas, fiesta taco salad, street tacos and of course their queso.

Date: 3 weeks ago

Review №8

Rating: 5

Date: 4 weeks ago

Review №9

Rating: 5

America was our waitress and she was wonderful! She took good care of us and made sure we were happy and had everything we needed. Will always come back to El Fenix. Dont ever change the chips theyre wonderful. Parking: Wonderful all around handicap parking. And other parking spots all around the store is big area..

Date: 4 weeks ago

Review №10

Rating: 5

America is my FAVORITE WAITRESS!!!!! She is always so friendly, attentive and fast! No matter how busy the restaurant is, she always smiling and takes great care of us. We go every Wednesday after work. She also makes the very best drinks!!!! My favorite is the Presidente Margarita!

Date: 4 weeks ago

Review №11

Rating: 4

We always enjoy our trips to El Fenix rarely a wait and more often than not, the service is stellar!

Date: a month ago

Review №12

Rating: 4

Date: a month ago

Review №13

Rating: 5

America was very attentive with a beautiful personality!

Date: a month ago

Review №14

Rating: 5

Wonderful food service real slow our requests.e Wheelchair accessibility: Wonderful place Recommended dishes Salsa Parking space

Date: a month ago

Review №15

Rating: 5

America my server at the Irving location was fantastic

Date: a month ago

Review №16

Rating: 3

Love cheese tacos from here until about a year ago. They started tasting different and not appetizing to me. Thought it was just me, so I would wait a few months a go back. Same experience. Seriously craving my favorite food, went today an ordered them again. Not very good. I m thinking they changed the queso recipe or something, tastes like it was made from powder. I could be wrong Miss the old way they made Cheese Tacos

Date: a month ago

Review №17

Rating: 5

Excellent, my waitress América, very nice and attentive, recommended the new dishes. Thank you, without a doubt, I always return to Fenix, my favorite restaurant.

Date: a month ago

Review №18

Rating: 5

Excellent food, good lunch prices and great service! Yum!

Date: a month ago

Review №19

Rating: 5

Love the nachos and chips. They have the best lemon pie around. This location has great staff.

Date: a month ago

Review №20

Rating: 1

The waitress Gabriela made a mistake in two dishes and did not recognize her mistake, telling my wife, you made a mistake, my wife knowing that I dont eat carbohydrates, the food was good. The waitress Gabriela made a mistake on two plates of food and did not acknowledge her mistake, telling my wife that you made a mistake, knowing my wife that I do not eat carbohydrates, the food was good.

Date: a month ago

Review №21

Rating: 5

Date: a month ago

Review №22

Rating: 5

I took my 97-year-old grandmother who has been eating at El Fenix since the 1950s. We had the best service Ive ever had at any restaurant Gabriella took special care of my grandmother today. Gabriella made my grandmother feels so special.

Date: a month ago

Review №23

Rating: 4

Overall good experience, I got cheese enchiladas and my parents got fajitas for two. Food came out quick and server was great.

Date: a month ago

Review №24

Rating: 5

Date: a month ago

Review №25

Rating: 5

Date: a month ago

Review №26

Rating: 4

Date: a month ago

Review №27

Rating: 5

I visited this restaurant on Sundays with my favorite American waitress and she told me that she was trying the new dishes and she recommended the mole enchiladas. She knows that Im from Puebla. Mole is #1 so she asked her waitress if they could prepare a dish for me. and wow delicious and recommended today I can say that El Fenix has a Mexican dish Thank you

Date: a month ago

Review №28

Rating: 3

The chips and sauce were good. I got the brisket enchiladas with queso. Very disappointed!!! It was mostly all queso and barely any meat. The waitress never checked on us after brought us our drinks. The food took forever.. about 45 to 50 minutes. It was only 4 of us. My sons tacos barely had any taco meat. Almost $13 plate.. I expected meat on there. It was just very disappointing, never again! Should have just gone to McDonalds!

Date: a month ago

Review №29

Rating: 3

I ordered a puff taco and my daughter ordered nachos. It took a long time and the place wasnt even half full. My taco was over cooked. Our server was just ok

Date: a month ago

Review №30

Rating: 5

Date: a month ago

Review №31

Rating: 5

Great service the servers truly want to make sure you are good ! The service area is bright and clean ! Food was good ! It has what it takes for a GREAT DINING EXPERIENCE !!! Food

Date: a month ago

Review №32

Rating: 5

I love the design of the place, the atmosphere and the Mexican food. The food has great flavor and the waiters are very friendly, especially America and Mr. Gabriel who attended me with special affection and detail. They gave me good options, without a doubt it is a place I would always return to. I like that they take care of me and feel part of the house.

Date: a month ago

Review №33

Rating: 4

Date: a month ago

Review №34

Rating: 3

I think its just the irving location that sucks. Our waitress couldnt get our order right to Dave her life. Food looked grocery store microwaved.

Date: 2 months ago

Review №35

Rating: 5

Date: 2 months ago

Review №36

Rating: 5

I want to thank El Fenix for letting us continue our yearly family reunion dinner on a friday night!! They accommodated 32 people. Food was delicious and service was awesome!!

Date: 2 months ago

Review №37

Rating: 5

Gabriela was our waitress and she was THE BEST. So attentive, drinks were always filled and kept our chips and salsa refilled and fresh. Chicken quesadillas were so yummy and queso was superb. We will definitely be back!

Date: 2 months ago

Review №38

Rating: 4

Date: 2 months ago

Review №39

Rating: 4

Date: 2 months ago

Review №40

Rating: 5

Excellent food and superb Service. The location is excellent as well.

Date: 2 months ago

Review №41

Rating: 5

My daughter and I had a perfect dinner date at El Fenix. The wait staff is courteous and helpful. The restaurant is clean. The food is always amazing

Date: 2 months ago

Review №42

Rating: 5

Favorite place in the world to eat

Date: 2 months ago

Review №43

Rating: 4

Good food good service. Love the chips and salsa the best.

Date: 2 months ago

Review №44

Rating: 3

Date: 2 months ago

Review №45

Rating: 5

Date: 2 months ago

Review №46

Rating: 1

The food is horrible and our waitress couldnt get anything right. You are better off going to Taco Cabana.

Date: 2 months ago

Review №47

Rating: 4

Date: 2 months ago

Review №48

Rating: 5

Our server America has 5 Star Service and Treats her Customers with much care

Date: 2 months ago

Review №49

Rating: 5

Great place!

Date: 2 months ago

Review №50

Rating: 4

Date: 2 months ago

Review №51

Rating: 5

I was extremely happy with this restaurant. I was in town for training and this was within walking distance. But if I had a vehicle, I believe I would just go back here because it is so damn good. Some of the best food I ve had in years. Took some time to get the food, even when it was simple dishes, but it was well worth the wait.

Date: 2 months ago

Review №52

Rating: 5

the food there is the best and the doctor pepper is amazing try the flautas !!!

Date: 2 months ago

Review №53

Rating: 5

Date: 3 months ago

Review №54

Rating: 4

Date: 3 months ago

Review №55

Rating: 5

We had a big party and Nora was an absolute angel. She was on top of it at all times. Food, drink, and ambiance was on point. Definitely check this place out!

Date: 3 months ago

Review №56

Rating: 5

Date: 3 months ago

Review №57

Rating: 5

Great time with Family and it was a big group of 15. Everything was delicious and service was good for such a large group.

Date: 3 months ago

Review №58

Rating: 3

It had been several years since we tried El Fenix, so we decided to give it a try the last time we were in Dallas. Just barely three stars. Overall, the food was bland. Very little spice or any other seasoning. The chips were good, but the salsa like everything else was pretty average. It was quite a long wait to get our food and then most of it was warm, but not hot. We never did receive our queso appetizer. Our particular waitress was not friendly and not attentive. She did not check on us between drinks and serving the food so we couldnt even remind her about the queso. It took a very long time to get our check. There are too many other options to get good food and service. We probably wont be back.

Date: 3 months ago

Review №59

Rating: 3

Date: 3 months ago

Review №60

Rating: 5

Great service from my server America L. The food and service is always great every time I come to eat

Date: 3 months ago

Review №61

Rating: 3

Worst service very under staffed. Food was good

Date: 3 months ago

Review №62

Rating: 5

America the server was fantastic

Date: 3 months ago

Review №63

Rating: 5

America was my waitress excellent job, very friendly, fast service, and food was delicious!!!! Olay

Date: 3 months ago

Review №64

Rating: 5

Very clean. Great staff and service. My waitress was a very kind lady from Mexico named America . How can you not love that? Food was excellent!

Date: 3 months ago

Review №65

Rating: 4

Date: 3 months ago

Review №66

Rating: 2

They messed up my order only to redone it took 10 minutes before anyone acknowledge me.There was a lady infront of me who waited over half an hour to get her food.says she wouldnt be back

Date: 3 months ago

Review №67

Rating: 5

America L The best server in Irving. Every time I come in this place I m always hoping to see her so she can be my server. Her personality her smile and honesty is what makes this place a happy place to come to with my family.

Date: 3 months ago

Review №68

Rating: 5

Enoy good food with my friends

Date: 3 months ago

Review №69

Rating: 5

Atmosphere is great, taste of food is excellent. I only didnt give 5 stars because the portion size on the nachos seemed extremely skimpy for the price.

Date: 3 months ago

Review №70

Rating: 5

Date: 3 months ago

Review №71

Rating: 2

I tried another location and it was very good, however not a big fan of this one. Our waitress would disappear and the food was not very good (received crunchy old rice).

Date: 3 months ago

Review №72

Rating: 5

On 6.15.24 my wife and I went to El Fenix after work for dinner. The server Gabriela was on point with everything, this lady is a hard working individual who goes the extra mile. If your lucky enough to get this server, she will be on it for sure from start to finish. Great job Gabriel!!!

Date: 3 months ago

Review №73

Rating: 5

Date: 3 months ago

Review №74

Rating: 5

Excellent food and great service!!!

Date: 3 months ago

Review №75

Rating: 1

Date: 3 months ago

Review №76

Rating: 5

Date: 3 months ago

Review №77

Rating: 5

We arrived just as happy hour started. Margaritas were so good. The 4 of us shared fajitas for 2. So much food. It was excellent!

Date: 3 months ago

Review №78

Rating: 5

I recommend the fish tacos! The salsa is okay, but the chips are awesome! Best I have ever eaten. Buy a bag before leaving to snack on at home. Yum!

Date: 3 months ago

Review №79

Rating: 5

Orlando was fantastic! Great food and service.

Date: 3 months ago

Review №80

Rating: 5

Food was great and environment was cozy and pleasant. Great staff and very friendly! Will definitely be visiting this location more than usual. Chips and salsa are awesome and those margaritas are the best thus far. Come by and check it out!!

Date: 3 months ago

Review №81

Rating: 3

Great food, great waitress service but the lady who sat us and greeted us was rude, no smile, not welcoming at all and didnt ask if we wanted a table or booth practically walked fast and sat the menus down and walked away before we even reached the table so I picked up the menus and said we would like a booth, it was not crowded and many were available. Its not hard to be nice and a smile goes a long way. If she doesnt want to be hospitable she should go work somewhere that doesnt deal with people or give her a janitor job. Excuse me we pay money to go to your establishment and after a long day of work and just wanting to relax and enjoy my evening it is not something you want to deal with. Teach her to check her attitude. Unless you pay her to run customers off.

Date: 3 months ago

Review №82

Rating: 5

Its worth the visit. The service was great.

Date: 3 months ago

Review №83

Rating: 5

Date: 3 months ago

Review №84

Rating: 5

Very good food

Date: 3 months ago

Review №85

Rating: 2

Date: 4 months ago

Review №86

Rating: 5

Great food & service. Beef fajita enchiladas with sour cream sauce. Charro beans, rice, chips & salsa

Date: 4 months ago

Review №87

Rating: 5

Date: 4 months ago

Review №88

Rating: 5

Gabriella was such an attentive waitress. The food is always fresh. And the chips and salsa are the best in town.

Date: 4 months ago

Review №89

Rating: 5

Delicious food, excellent service Orlando was very attentive, we will definitely return, very nice restaurant

Date: 4 months ago

Review №90

Rating: 5

Thanks very good fud service very friendly America is wonderful always smalle I love place

Date: 4 months ago

Review №91

Rating: 4

Date: 4 months ago

Review №92

Rating: 5

Absolutely wonderful, food is always great and is frankly a staple for Dallas. It s an actual crime to skip on them unless you got some allergy in which case, fair. There s a reason they ve been going for over 100 years.

Date: 4 months ago

Review №93

Rating: 4

Food was good but service a bit off

Date: 4 months ago

Review №94

Rating: 5

Great service, great food. My new favorite restaurant

Date: 4 months ago

Review №95

Rating: 1

Terrible service restrooms look like port a let. Got my food it had a band aid in my taco water running under kitchen wall with a bunch of towels daming it up flthy place BEWARE caled manager I didnt want to pay the manager gave me a whole 15 % off THIS PLACE IS A PIG PEN BEWARE

Date: 4 months ago

Review №96

Rating: 3

Date: 4 months ago

Review №97

Rating: 3

Date: 4 months ago

Review №98

Rating: 4

The food was ok / good. The fajitas didnt have much flavor

Date: 4 months ago

Review №99

Rating: 5

Ive dined here every time Ive been to Dallas.. Its a great place.

Date: 4 months ago

Review №100

Rating: 1

Date: 4 months ago

Review №101

Rating: 4

Date: 5 months ago

Review №102

Rating: 2

I grew up eating at this wonderful restaurant. Sadly it doesnt exist at this location. Service was painfully slow and the food was cold and had no flavor at all. The normally light and crisp were old an stale. The salsa, always one of my favorites tasted like canned tomatoes. Probably no return trip.

Date: 5 months ago

Review №103

Rating: 4

Date: 5 months ago

Review №104

Rating: 5

Excellent Customer Service 5 stars. Food was Great, Orlando V gave wonderful service with a smile. Thank you, we will be back, oh and environment was Great!!!!!

Date: 5 months ago

Review №105

Rating: 5

Date: 5 months ago

Review №106

Rating: 5

Date: 5 months ago

Review №107

Rating: 5

My family has been coming to El Fenix for years and we love it so much - everything is always so fresh. Tonight we had Gabby as our waitress and she was amazing - so sweet and attentive. We can t wait to come back and see her!

Date: 5 months ago

Review №108

Rating: 5

Date: 5 months ago

Review №109

Rating: 1

Worst service ever!

Date: 5 months ago

Review №110

Rating: 5

Date: 5 months ago

Review №111

Rating: 5

Always fresh, they have updated their fresh chips.

Date: 5 months ago

Review №112

Rating: 5

Date: 5 months ago

Review №113

Rating: 5

Date: 5 months ago

Review №114

Rating: 5

i always get the flan here...

Date: 5 months ago

Review №115

Rating: 5

Date: 5 months ago

Review №116

Rating: 5

Lunch with my beautiful Mother. She always chooses El Fenix. We were celebrating so we, each, enjoyed a margarita. It was Happy Hour, so the cost was only $5 each. The food was delicious. Service was friendly. We had a great time. Wheelchair accessibility: We Parke up front in the parking, and strolled up the ramp to the front door.

Date: 5 months ago

Review №117

Rating: 5

Service was fast, not too expensive, and overall a very nice sit-down restaurant. The chicken enchiladas I ordered were good. I liked it.

Date: 5 months ago

Review №118

Rating: 5

Chips are light and corn...the salsa is fantastic. We enjoyed the house margaritas but I really loved the mango margarita (wasnt too sweet and made with puree, not syrup). We had the botano sampler for an appetizer which was so plentiful, it became the meal. I had the tortilla soupbwith chicken. Get the rice to make it more substantial. Its not spicy at all. Overall, great place to meet for Ritas and app during happy hour 3-7pm during the week.

Date: 5 months ago

Review №119

Rating: 5

Great food ,and service will definitely come back again.

Date: 5 months ago

Review №120

Rating: 4

Date: 6 months ago

Review №121

Rating: 5

My mom and I came here last Sunday for Easter lunch. We got a booth, and the only issue was we were under an ac vent. That blew on our table. We ordered a bowl of queso, which was delicious until it cooled and became a hard to spoon anything out. The main dish was stake fajitas for 2. Which were also delicious. everything else was excellent.

Date: 6 months ago

Review №122

Rating: 4

Food is pretty good. Queso dip is really good as are the tortilla chips. For me just the right amount of saltiness.

Date: 6 months ago

Review №123

Rating: 4

Date: 6 months ago

Review №124

Rating: 5

I want to recommend the restaurant El Finex and our waitress who served us Yesenia all excellent without a doubt we will return everything was delicious and the service excellent

Date: 6 months ago

Review №125

Rating: 5

The tamales are very delicious and juarez plate is also delicious Yesenia was very attentive and very kind she recommended the margaritas on the rocks and they are very delicious Food

Date: 6 months ago

Review №126

Rating: 5

The margaritas were very delicious, Yesenia was very attentive and we loved her service, she is very friendly and very attentive in the refills of our drinks and chips

Date: 6 months ago

Review №127

Rating: 5

Nice

Date: 6 months ago

Review №128

Rating: 5

The food was great and everything came out super fast. Nora was our waitress and she was awesome!! I got the El Jefe plate.. you cant lose w that one..

Date: 6 months ago

Review №129

Rating: 5

America is the friendliest waitress. So personable & attentive. Always there for additional drinks, chips & salsa, etc. Even the greeting staff so friendly. Great atmosphere & food.

Date: 6 months ago

Review №130

Rating: 5

Server Nora was amazing, service was fast, and food was delicious.

Date: 6 months ago

Review №131

Rating: 4

Got the handrolled enchiladas and the chimichangas. Margarita arrived halfway thru dinner just as I was about to cancel. Not a busy night, so I chalked it up to it, not getting rung in. Greeters at the door were on their phones. Not sure if it was work related, just mildly irritated by the inattentiveness.

Date: 6 months ago

Review №132

Rating: 5

Date: 6 months ago

Review №133

Rating: 5

Maria was awesome. She brought our food out quickly. The place is clean and pretty. Classic big plate Mexican food. Vegetarian options: The vegetarian quesadilla was delicious!

Date: 6 months ago

Review №134

Rating: 5

I want to recommend the restaurant El Fénix and especially our waitress who served us America everything was excellent without a doubt we will return everything was delicious and the service excellent

Date: 6 months ago

Review №135

Rating: 5

I have been a customer for a long time. My waitress is America, she always greets me with a smile and she is always attentive and knows what I have and she always recommends something different for the first time. You see the flan and it is delicious without a doubt. I return to the fenix and America, the manager. They make me feel at home, thank you

Date: 6 months ago

Review №136

Rating: 3

Date: 6 months ago

Review №137

Rating: 5

Wonderful experience, my husband and I went to dinner for the first time, we arrived late, I think they were about to close, the fajitas were delicious and the margaritas, but the waiter Orlando was very friendly and made us feel comfortable at all times, despite the time we resolved an excellent service the manager was very friendly so well, we will definitely return.

Date: 6 months ago

Review №138

Rating: 4

Ordered the enchilada special. Great deal, but a little bland. We would have enjoyed it a little more, if sour cream and avocado were offered for a few dollars extra. The margarita arrived mid-meal and I kind of lost my zeal for it during the wait.

Date: 6 months ago

Review №139

Rating: 1

If your skin color is not white I don t recommended, I m a Chicana, American citizen female that got treated unfair the waiter never check up on my table or offered desert, or refills on drinks and when ask if guacamole came with my meal. He stated yes. But got charged for a large, then never received honey for my sopapillas never again.

Date: 6 months ago

Review №140

Rating: 4

Date: 6 months ago

Review №141

Rating: 2

We went for lunch and the waiter was HORRIBLE. He messed up 3 of the 6 orders and the drinks of the only ones that didnt get water. Then we handed him 3 credit cards to pay, all in the separate folders and he charged two of them wrong.

Date: 6 months ago

Review №142

Rating: 5

Great food and came out quickly. Very busy for a Wednesday night but I know why. Chips and salsa were perfect! Everything on the menu was good!

Date: 6 months ago

Review №143

Rating: 1

Date: 6 months ago

Review №144

Rating: 5

Awesome food and awesome staff.

Date: 6 months ago

Review №145

Rating: 3

The fajitas was steak not fajita meat not so good

Date: 7 months ago

Review №146

Rating: 3

Date: 7 months ago

Review №147

Rating: 2

Date: 7 months ago

Review №148

Rating: 5

Date: 7 months ago

Review №149

Rating: 5

Date: 7 months ago

Review №150

Rating: 1

DISCUSTING food I ordered tamales but they were hard and dry my rice was dry beans were cold I got enchiladas but the tortilla was burnt please dont come here

Date: 7 months ago

Review №151

Rating: 2

Food was over cooked and portion size small. Service was S L O W and there happened to be a very small crowd. Would not recommend this restaurant.

Date: 7 months ago

Review №152

Rating: 1

Worst tacos and burritos I ever had . So disappointing

Date: 7 months ago

Review №153

Rating: 5

This restaurant was a really awesome surprise! It has an old world feeling, and yummy food! The service was great. We had a veggie burrito and veggie enchiladas, along with chips and guacamole and cheese to start and margaritas too! There was so much food left over, I think we have at least two more meals! Dont miss this place. Its worth every dollar! Vegetarian options: Veggie burritos, veggie enchiladas, tortilla soup and more!

Date: 7 months ago

Review №154

Rating: 5

I am completely in love with Latin music, but it doesnt need to be louder than my conversations.

Date: 7 months ago

Review №155

Rating: 5

If I could give ten stars I would. I had Jesus and he served us well. Never had an empty cup and was always around when needed. I think our experience here couldn t have gone better. Definitely coming back to see Jesus.

Date: 7 months ago

Review №156

Rating: 4

Date: 7 months ago

Review №157

Rating: 5

Great service

Date: 7 months ago

Review №158

Rating: 5

I love this place and knowing its been here since 1918 its just amazing

Date: 7 months ago

Review №159

Rating: 4

Good enchiladas and good service Parking: many businesses Wheelchair accessibility: Oh enough space

Date: 7 months ago

Review №160

Rating: 4

Enchiladas are not the best

Date: 7 months ago

Review №161

Rating: 5

Date: 7 months ago

Review №162

Rating: 1

Horrible service. Also, when I told my server that my meal was bad and the shredded chicken tasted like dog food, she replied, yeah. I just didnt see her. She had nooooooooo interest in my comments or dissatisfaction. I was given crushed chips and salsa upon arrival. Crushed chips. I should have taken pictures! Total disconcern for customers happiness. A real mess

Date: 7 months ago

Review №163

Rating: 1

this place sucks i called to place an order and the lady put me on hold for 30 mins and then when i called back she muted herself and told me to hold on again dont go there save your time i guess they dont want customers

Date: 7 months ago

Review №164

Rating: 4

Great TexMex food. Great service and pricing. Top pick for good Mexican food and price. Only reason I didnt give 5 stars is that there are some phenomenal pricy restaurants in Dallas. But as far as a go-to place. This is it. A must try for sure.

Date: 7 months ago

Review №165

Rating: 5

Love this restaurant

Date: 7 months ago

Review №166

Rating: 2

Prices have gone up so mch and service has gone down. Had the worst server, fajita meat was beef jerky and when they replaced the order, everything else was cold. Drinks at ,3.50 each were not refilled. If you want El Fe.ix you had better plan to drive to Dallas. Managers here take people who are regulars like they dont count. I will return to this El Fenix. Forget the birthday song they do not have time for that. Dont know what is keeping them so busy itust be break time all day. I am so disappointed.

Date: 8 months ago

Review №167

Rating: 5

Great food Wait staff is fantastic

Date: 8 months ago

Review №168

Rating: 4

The atmosphere was fun and interesting. I had the Santa Fe salad. It was tasty and a huge serving. The service was good but challenging to communicate with the server. Kid-friendliness: There were a few people with babies. Family friendly.

Date: 8 months ago

Review №169

Rating: 2

Food was just ok and was very fast. Service on the other hand was not good. Attitude of the hostess was dismissive and distant. Just grabbed to menus and walked away toward the table she intended for us. No follow me or anything. Food was delivered but we waited another 10 minutes for silverware. Ordered a soft drink when seated and had to ask for it again once the food was delivered. All around . low budget, poor service, ok food.

Date: 8 months ago

Review №170

Rating: 5

Date: 8 months ago

Review №171

Rating: 5

Date: 8 months ago

Review №172

Rating: 2

Date: 8 months ago

Review №173

Rating: 5

Date: 8 months ago

Review №174

Rating: 3

More spice! Too plain for my liking. Great queso!

Date: 8 months ago

Review №175

Rating: 4

Very good food for the value. Had the lunch special. Service was prompt and appropriately inattentive while my lunch companion and I were clearly in a deep conversation. Always responded to our requests. Food was hot and very good. Portion size was above average. Good value, good service and good food. Enchiladas were nice. Great example of Tex-Mex, the official (non-BBQ) food of Texas. Clean, a little loud (not their fault), and felt cozy. Recommend. Parking: Ample parking. Kid-friendliness: Saw some high chairs available. Appears very family friendly. Wheelchair accessibility: Accessibility appeared good. Lots of restricted parking and ramps to make it useful.

Date: 8 months ago

Review №176

Rating: 3

Its pretty good but not wonderful. We had loaded queso, and they gave us chip tiny pieces. Most about the size of a fingernail and didnt come to check on us for 15 mins. Waited on drinks and check. Just not worth it.

Date: 8 months ago

Review №177

Rating: 5

Date: 8 months ago

Review №178

Rating: 5

Every Wednesday night enchiladas special always great

Date: 8 months ago

Review №179

Rating: 3

Weve been coming here for years, especially for the Wednesday special. But it really depends on your server. Some are attentive, and the food is hot, and we never have to ask for refills. But some are the opposite. Last night we got sat with a server from the latter. The last time he brought my moms food out completely wrong. She ordered a frozen marg, he brought it on the rocks. She ordered cheese enchiladas, he brought beef. Hed done this before with my father a few weeks prior, bringing him chicken instead of cheese. We keep going for the staff we do like, and the specials, but watch your server.

Date: 9 months ago

Review №180

Rating: 5

Delicious Tex Mex. Try it!

Date: 9 months ago

Review №181

Rating: 5

Date: 9 months ago

Review №182

Rating: 5

Date: 9 months ago

Review №183

Rating: 5

Very very nice place

Date: 9 months ago

Review №184

Rating: 3

I have a food allergy. I get tired of employees saying theyre not going to touch lettuce. The waitress wasnt the best.

Date: 9 months ago

Review №185

Rating: 1

The waiter started out good and then just kinda disappeared. Had to find someone so I could get the check. It has gone down hill.

Date: 9 months ago

Review №186

Rating: 4

To be fair, Im not a big fan of Tex- Mex style food but went out with a group. I ordered the El Fenix dinner. The food wasnt bad. The major highlight was how good the guacamole was! If you like guacamole, I would suggest ordering some for the table

Date: 9 months ago

Review №187

Rating: 5

Date: 9 months ago

Review №188

Rating: 4

Date: 9 months ago

Review №189

Rating: 5

Excellent service

Date: 10 months ago

Review №190

Rating: 5

Date: 10 months ago

Review №191

Rating: 5

Very pretty decorations! Definitely coming back soon. Food was amazing as always.

Date: 10 months ago

Review №192

Rating: 5

Food was delicious, one of my favorite Tex mex restaurants!

Date: 10 months ago

Review №193

Rating: 5

Date: 10 months ago

Review №194

Rating: 2

Date: 10 months ago

Review №195

Rating: 5

Very good food at very reasonable prices. Smaller family owned chain where quality and service still matter.

Date: 10 months ago

Review №196

Rating: 5

Date: 10 months ago

Review №197

Rating: 4

GOOD FOOD VERY NICE PLACE TO DINE IN.

Date: 10 months ago

Review №198

Rating: 5

Date: 10 months ago

Review №199

Rating: 1

Would never go back

Date: 10 months ago

Review №200

Rating: 5

Date: 10 months ago