Cowboys Cleaning

Review №1

Rating: 5

Date: 8 hours ago

Review №2

Rating: 5

Date: 16 hours ago

Review №3

Rating: 5

Date: 2 days ago

Review №4

Rating: 5

Date: 2 days ago

Review №5

Rating: 5

Date: 2 days ago

Review №6

Rating: 5

Date: 3 days ago

Review №7

Rating: 5

Date: 4 days ago

Review №8

Rating: 5

Incredible job. Ruth and crew were on time, thorough and very mindful of the home. Excellent job from beginning to end. Highly recommend.

Date: 5 days ago

Review №9

Rating: 5

Did my move out clean and did a great job!

Date: a week ago

Review №10

Rating: 5

Great service! Super recommend it.

Date: 2 weeks ago

Review №11

Rating: 5

Excellent service! Very professional and friendly staff.

Date: 2 weeks ago

Review №12

Rating: 5

Maria and her cleaning crew are great to work with. Very consistent and reasonably priced. Highly recommend!

Date: 2 weeks ago

Review №13

Rating: 4

My condo is cleaned monthly and may not be the easiest. I have accumulated a lot of paper and am generally messy except for dishes, trash and bed making. They work around my paper piles (mostly work) and have never complained.

Date: 2 weeks ago

Review №14

Rating: 5

Weve been using Cowboys Cleaning for bi-weekly cleanings for quite a while now, and we re consistently impressed with their exceptional service. Their reliability and attention to detail have truly made a difference in our home s cleanliness and overall atmosphere. The team always arrives on time and is very professional. They handle everything with such care, from the most basic tasks to those little extras that show they truly care about their work. I particularly appreciate their thoroughness. It s clear they take great pride in what they do. The consistency of their service is another highlight. I know I can count on them to maintain the same high standards every time they come, which is invaluable for busy schedules like ours. It s such a relief to come home to a sparkling clean house, and Cowboys Cleaning has made that possible. Their professionalism and excellent results have made them a trusted part of our routine, and we couldn t be more satisfied. Highly recommended for anyone looking for a dependable and top-notch cleaning service!

Date: 2 weeks ago

Review №15

Rating: 5

Cowboys Cleaners have cleaned our home for 8 years. They are reliable and do a great job. They also bring a team so they can get the house cleaned quickly and efficiently which is great when I am working from home. Their prices are reasonable as well and they always accommodate if I need to move the cleaning day or add an extra clean. Highly recommend!!

Date: 2 weeks ago

Review №16

Rating: 5

This company is punctual, the women do a great job and very detailed

Date: 2 weeks ago

Review №17

Rating: 5

This is a great cleaning company, very punctual and diligent.

Date: 2 weeks ago

Review №18

Rating: 5

Cowboys cleaning was incredibly careful with my home, and the freshness they left behind is so comforting. Highly recommend their services!

Date: 2 weeks ago

Review №19

Rating: 5

The service was amazing, the ladies were quick and the cleaning was spotless! I ve never been so impressed. Definitely recommend.

Date: 2 weeks ago

Review №20

Rating: 5

I ve been using cowboys cleaning for about 7 years and we love the service. We normally get our bathrooms, kitchen and floors done regularly. The team is detailed and efficient. We are happy to recommend to them to others.

Date: 2 weeks ago

Review №21

Rating: 5

Date: 2 weeks ago

Review №22

Rating: 5

I recently hired Cowboy Cleaning to give my home a deep clean, and I couldnt be more impressed! The team was incredibly professional and thorough, leaving no stone unturned. My floors sparkled, the windows were crystal clear, and every nook and cranny was spotless. I was particularly impressed with their attention to detail, even in areas I had overlooked. I would highly recommend Cowboy Cleaning to anyone looking for a reliable and top-quality cleaning service!

Date: 2 weeks ago

Review №23

Rating: 5

Due to several family emergencies, my wife and I had neglected our home. We called Cowboy Cleaners and they did a great job working with us to make sure we were happy. I would definitely recommend them to anyone who wants their home cleaned by courteous professionals.

Date: 2 weeks ago

Review №24

Rating: 5

I first used Cowboys Cleaning when I had surgery and not allowed to do much. I hired them on a more regular basis when I was working long hours and weekends. I have been using them for at least 5 years and will continue to do so. Maria is the best and I am always happy to see her when she is part of the crew.

Date: 2 weeks ago

Review №25

Rating: 5

Cowboys cleaners does a great job and saved us money vs our previous cleaners. They are on time and communicate before every appointment. I d highly recommend them.

Date: 2 weeks ago

Review №26

Rating: 5

We have been clients for 10 years. Cowboys Cleaning are more our friends now rather than a service. Maria and her crew are our favorite. All the crews are professional, on time and eager to please. Pricing is very reasonable. Tina, the big boss, has always been accommodating. And its always satisfying to support local, small businesses.

Date: 2 weeks ago

Review №27

Rating: 5

Cowboy Cleaners do a wonderful job cleaning our house. Always prompt and efficient. They leave my house smelling fresh!

Date: 3 weeks ago

Review №28

Rating: 5

Great service! Flexible schedules! Cleaners always show up on time!

Date: 10 months ago

Review №29

Rating: 4

Cleaning was well done. They arrived on time.

Date: a year ago

Review №30

Rating: 2

I paid more than $400 for the deep cleaning, I found spots on the showers doors. I found toys under the beds, and they often was not touch. They told me they will clean the countertops in the kitchen and vacuum, and I thought that was just a general cleaning that even I could do myself. But I decide to give them a chance not recommend. I m writing this review because I think it s very expensive and I wanna let other people know that is not worth it.

Date: a year ago

Review №31

Rating: 1

I am not sure if they even deserve 1 out of 5 stars, I would give them an absolute zero if I can as I am not satisfied with their service, customer care or professionalism. I have hired them to clean my house for deep cleaning and their crew arrived late to the site and then instead of doing deep cleaning they havent done even regular cleaning well and we have to do our bathrooms kitchen and multiple windows ourselves. Also, they have charged extra for their crew additional time without our agreement so I would not suggest to give them any payment information as they will rip you guys off. I would not suggest anyone to use their service as they are really not worth it, use anyone else but them.

Date: 2 years ago

Review №32

Rating: 5

Monica, Maria, and their team was absolutely amazing. From the time they arrived, the started immediately and when I came back, I fell in love with my place. Everything was dusted, my carpet looked brand new, dishes clean, bed made, bathroom you name it, it was clean. Please use them, I plan to call them for general cleans and seasonal deep cleanings.

Date: 3 years ago

Review №33

Rating: 1

The man does not know how to talk to clients. First they communicate on the phone and present different rates and later when they visit the location they end up asking more money. And call us liars. Better learn some professionalism.!!!!

Date: 3 years ago

Review №34

Rating: 1

Absolutely disappointing experience with customer service, and poor cleaning job. The owner was harassing me through bombarding texts and was very rude and demeaning, while the 4 cleaners (2 woman, 1 man, 1 teenage boy)cleaned my home. The owner was telling me to explain why I did not schedule earlier that week (obvious because I cant) and lectured me that I shouldve staying with the cleaners the whole time. She made little to no sense, while making very unprofessional comments. Then she blew me off and said she had no more time to talk because she was at the airport. So out of all the things listed on their services sheet, they completed ~40% well. Everything else is described below. -Tried to up sell me and bill for more, when toilets and showers are included on deep cleaning. Is there a toilet that is suppose to be cleaned before they come to clean? That would defeat the purpose of having it professionally cleaned. -Baseboards still had dust -Floors did not seem like they were mopped and only partially sweeped. -White residue left on most cabinets -light fixtures still dusty -ceiling fans were not cleaned -Door frames were dusty all the way around -light switches werent cleaning well - most walls dusted, but missed large portions on some walls. -sink semi-clean (left residue around sink) -Broke our blinds for a window. -After they were about 90 mins late, they decided to rush the deep cleaning job and finish within 2 hrs for a 3700 sqft house, even though when I initially asked if I needed a post-construction cleaning. I also asked if they would have sufficient time (several times). She said yes, that they should be able to clean everything no problem and would only need a deep cleaning. Well apparently it was a problem since they missed so many areas. If you like to be treated rudely by the owner, wait for cleaners to come late and have dirt pushed around, while paying a huge fee, then this place may still not be for you, since they will most likely try to reschedule you due to their poor judgement or lack of time management skills. It would be 0 stars if I could and would tell everyone I know to stay away. Check their other reviews as their google review is misleading.

Date: 3 years ago

Review №35

Rating: 1

My boyfriend and I needed to hire a cleaner to clean up his vacant and empty rental property and prepare for sale. The cleaners left stains on floor untouched, crumbs in drawers, mirrors dirty, and carpet shavings EVERYWHERE. Anyone with a vacuum hose and attachment could have cleaned the carpet. After walking around the upstairs(carpeted) area of the house for less than 10 minutes, our hands were filled with shavings that were easily spotted and easily missed. While the cleaners were cleaning, we entered the house to check the painters job and to fix the fireplace. We did not check on the cleaners job, as we are not being paid to do that, I am not the one with the cleaning company. I also find it rude to intrude on ones work and point out flaws and tell them to do better, which is what I should have clearly done in this instance. We emailed whoever was in charge about this bad cleaning job, and they responded with unprofessionalism and extreme defensiveness for a company that prides themselves on 100% customer satisfaction. They told us basically that we were either imagining their bad job or that we came back to make a mess? Very logical. The lady in the emails continued to say she was going to send a crew in the following weekday, but only to clean up what SHE thought her cleaners did a poor job on. Not all the flaws we spotted and were unsatisfied with. We sent pictures of clear food mess on the floor that were missed by the cleaners from the prior tenants. The pictures were very clearly showing a mess, and after saying she couldn t see the stains, and I circled the clearly in the images, she accused us of making the stains. Which is impossible if you know what a stain is. I am not satisfied and now have to clean this house AGAIN, despite paying for it to be cleaned already, and being charged extra for cleaning a dirty drawer; while all the kitchen drawers were full of crumbs and evidently not cleaned. I do not recommend this service to anyone, you could do a way better job yourself for no price at all. Unless you enjoy being gaslighted and accused of making stains within 30 minutes of a house you NEVER lived in, let alone ATE FOOD in. Not sure this person over email understands the definition of what a stain is, or a professional cleaning company. Disappointed greatly. *** it is now Monday and they have come back again. They cleaned the floors in a matter of minutes, still leaving behind sticky floor messes. The drawers were wiped out, but crumbs and sticky messes remained. Not sure what the point of coming back for 10 minutes just to wet the floor is for. We paid over $300 for a house to be cleaned, that we have to vacuum over again, wipe clean again, literally clean everything again. And got charged extra. What a joke.

Date: 4 years ago

Review №36

Rating: 5

100% satisfactory experience with the crew. They respond fast, follow-up thoroughly, and did a superb job cleaning the tile floors of my retail store. Without hesitation, I would contact them again for any other cleaning job in the future. Thanks again, ladies!

Date: 4 years ago

Review №37

Rating: 1

They have tried and have stolen a couple things from me including an Apple Watch which I know for a fact was on my bedside table or backpack and now it s no where to be found after they were here one day. They also don t clean the windows at all or the floors they just vacuum and make the beds really terribly service. I m not trying to scam I am being honest

Date: 4 years ago

Review №38

Rating: 5

I have begun with Cowboys Cleaning and am extremely pleased with their work. My place hasnt look this good in 22 years before I changed career and dont have the time to clean my place anymore. I highly recommend their service.

Date: 4 years ago

Review №39

Rating: 5

The ladies were super friendly and helpful, on top of being totally amazing at their jobs! We had allocated the whole project taking four hours, with two cleaners. The place was immaculate in slightly less than 3, and we ended up paying them for the full time, they were so great!

Date: 4 years ago

Review №40

Rating: 5

I ve had Cowboys Cleaning come to my house twice now and they are AMAZING! I wasn t sure I could find someone as detailed with cleaning as I am. I was wrong! They do an awesome job cleaning my house, I give her a detailed list of the things I want/need and she tackles it! Well worth every penny and affordable , I get to spend more time with my family instead of slaving over my bathroom lol. I look forward to her coming every month now!

Date: 4 years ago

Review №41

Rating: 5

I have used several different services and for many years had an individual clean for me, and Cowboys Cleaning is the best I have ever used. They are thorough, they deal well with clutter, they are fast, they dont have a problem when I have called with a few suggestions and requests, and I couldnt be happier. I did have to ask them to remember to keep the commode lids closed as I have dogs who will drink out of the toilet on occasion. Since i asked, they have been careful. I know it isnt easy to clean a house with as much dog traffic and dog hair as I have, but every time I come home on a day they have cleaned I feel a profound sense of peace and calm from a clean house and careful attention to detail. Thank you, Cowboys Cleaning. I love what you do for me. Thank you most sincerely.

Date: 4 years ago

Review №42

Rating: 1

The absolute WORST cleaning services have ever had and I have had at least 10-15 regular services in my lifetime. We asked for a move-in cleaning which is quite pricey but we were okay paying for a good service. They sent four people and a manager to clean. The house was empty and already clean but we expected a full detail. They said that is what they do. After they were done it looked like NO ONE HAD DONE ANY CLEANING. There was still dust everywhere and bathrooms looked the same. Also the shower rod in the bathroom had fallen down and no one even notified us if this until we saw it ourselves. We sent pictures of the shoddy work and they tried to send someone the next morning at 6.30 AM to clean again but we were woken up with several text messages saying she couldnt get in and the code didnt work. How did the code not work when they just used it yesterday to lock up? Also they were in such a rush to charge my card on file when I asked repeatedly for them to wait bc I wanted to give another card but was at work and didnt have time to fill out the form during the day. Now I know why they were rushing to charge the card - I am sure they knew we would be severely disappointed with their service. I asked them to refund the $300 charge but they refuse. It literally looked like the cleaners spent no more than 20 mins there. And now movers are here and house is not clean. What a disaster. I would highly recommend STAYING AWAY from this company.

Date: 4 years ago

Review №43

Rating: 5

We scheduled our initial cleaning after a kitchen remodel, which left dust and debris everywhere! Cowboys Cleaning crew did an amazing job. They worked non-stop and thoroughly cleaned everything around the house and left it spotless. I heartily appreciate their willingness to meet my specific needs that day. If you are looking for cleaning companies in DFW, go for Cowboys Cleaning

Date: 5 years ago

Review №44

Rating: 5

My family has been using Cowboys Cleaning for over 10 years. They have always been kind and courteous. If there is something that was missed or an issue they correct it. (after all no one is perfect). They do a thorough job and my house has that great clean smell when they leave. This time I had them clean my restaurant and they did an amazing job! Ive been needing a deep clean for a long time because of health inspection and they made sure my our inspection passed with flying colors!

Date: 5 years ago

Review №45

Rating: 5

-I am more than surprised with the professionalism that Cowboys Cleaning brought to my home. Im a busy women, and due to my current employment status, I just dont have time to work on keeping the house clean. The prices are competitive and tempting for the busy worker like myself. Im more than happy with this cleaning service and I will be using them again. 5 Stars.

Date: 5 years ago

Review №46

Rating: 5

Cowboys Cleaning did an excellent job with my house service today. My marble floors hasnt been this shiny since we first moved in. They even dusted our curtains and made sure every crevice was spotless. I would highly recommend them again and will be using them bi-weekly for now on. A 10,000 sq ft home isnt going to clean itself and I know Im not going to clean it!

Date: 5 years ago

Review №47

Rating: 5

Got an industrial cleaning done on our restaurant and needed it done quickly. They were very helpful in setting up the appointment. Wasnt there during the cleaning but the restaurant was in great shape when we returned. Now using them for recurring bi-weekly service.

Date: 5 years ago

Review №48

Rating: 5

- I ve had Felicia and Marci clean. They are awesome. Very friendly easy to talk to. The house always is so clean and smells awesome when they re done

Date: 5 years ago

Review №49

Rating: 5

Bri and the team at Cowboys Cleaning have been really great! They do a great job and use excellent cleaning materials. They have always worked with me on scheduling and timing to exactly what I need. Highly recommended!

Date: 5 years ago

Review №50

Rating: 1

Do not choose Cowboys Cleaning for your cleaning services under any condition. They are a dishonest small business with very poor quality and customer service. They clean the home with old, re-used rags that transfers dust from place to place. They do not have any attention to detail. They charge outrageous rates for their services. The worst part is the fact that they are posting fake Google reviews. Their company is affiliated with someone named Tina Patel who is either the manager or owner. She fields all calls and e-mails but uses many aliases when dealing with customers. On the day of my cleaning, a truck was parked outside with a sign that said Cowboys Cleaning. When I researched Dust Bunnies and Cowboys Cleaning, I found suspicious online Google reviews. Both companies contain reviews by people with the same names who write glowing reviews and post stock photos of bedrooms. I fear that many clients and consumers are getting misled by this false advertising through Google. These same people with stock photos have written for other companies named Maid Masters, North Arlington Mixed Martial Arts and Boxing, Absolute Fitness MMA and Personal Training, Elite Cleaning of Frisco, All Star Maids. All of the users have a circular stock photo and review the exact same companies. They also provide a square photo of a room and these photos re-appear in many reviews.

Date: 5 years ago

Review №51

Rating: 5

We hired Cowboys Cleaning for post construction cleaning after Tornado. They were very flexible and able to fit me in quickly. Since I am currently not living close to my house, I was unable to inspect their work while they were there. The owner was very accommodating and sent one of her workers back to redo a small area of the house for me for no extra charge. They did a great job with the cleaning, and it was reasonably priced! I would recommend them and also use them again.

Date: 5 years ago

Review №52

Rating: 5

My office had been using Jani-King for over 3 yrs with service always getting worse and never really impressed with the end result. Cowboys Cleaning however has really picked up the pieces and taken good care of our dental office. I would highly recommend them. Outsourced work of any kind can lead to dissatisfaction and we no longer need to worry about that. Our office is taken care of now by a truly caring team member. Personal touch means everything in business and customer service. Call today!

Date: 7 years ago

Review №53

Rating: 5

I think they have the best prices in th DFW, I called around multiple companies and they are the best ones for the price for sure! They also do a great job when it comes to their services.

Date: 7 years ago

Review №54

Rating: 1

I ordered for the deep cleaning of 300$ They didnt mop the floor properly the washable paints are every where!!! They didnt cleaned the doors properly. And they removed the rugs and mopped the floor!! If i ask they were saying i should mention every thing!! if i mention every thing what they will do !! They didnt changed the Bed skirt too!! And they took our house pictures with out our knowledge!! The worst cleaners that i came across!! I never recommend them...

Date: 7 years ago

Review №55

Rating: 1

Date: 7 years ago

Review №56

Rating: 5

most amazing company I have used in a very long time. I use them when I move out of my college dorm every year and they do a fantastic job every time.

Date: 7 years ago

Review №57

Rating: 1

I was Looking for a place to do a move out cleaning on a Sunday. The hours on their website clearly state they work on Sunday. When I called the lady who answered the phone was very short with me and vague with me on whether they would clean my apartment on Sunday. I was told it might be hard bc staff dont like to work on Sunday and that she would get back to me that day. When I never heard from her and called the next day, she was again very short and just said oh yeah, no one wants to do it. When I mentioned that it doesnt seem right bc they state they are open on Sunday she was very condescending in her response and basically just talked over me. Though I never actually utilized their services I am appalled at their customer service practices..... doesnt seem worth the hassle.

Date: 7 years ago

Review №58

Rating: 5

This cleaning company is amazing. Called and got service the next day. The service was on on time and very customer service oriented. They made it extremelly easy for me, I just left my key with them and returned to a thoroughly spotless house when I got off of work-no better feeling!! I was very very pleased with the service. Also priced very fair. I highly recommend them. I will be a returning customer guaranteed.

Date: 7 years ago

Review №59

Rating: 5

The staff does an excellent job cleaning the office, but also at the same time not interrupting the the overall office operations. They are on time, polite and courteous. If there are special requests or projects we need done, we are able to arrange a specialized service. I would definitely recommend the service to anyone.

Date: 7 years ago

Review №60

Rating: 5

Best cleaning service Ive ever had the pleasure of doing business with. The two ladies that came out were very nice and they did a phenomenal job! I definitely will be calling them back to do it again.

Date: 7 years ago

Review №61

Rating: 1

NEVER USE THIS COMPANY!!!! I asked for a move out clean for $250. The only thing that I could tell was done when I returned was the fridge was clean. I tried to speak with the company and they were completely unprofessional and extremely rude. I put a stop payment on the check that I had left at the house because the services were not completed. Tina then charged my credit card. I disputed the charge and we settled on $50 payment. Five months later out of the blue, she charges my card another $250. This time when I disputed the charge she showed my credit card company a credit card authorization form where she had FORGED my signature. How this woman is not in jail is beyond me.

Date: 7 years ago

Review №62

Rating: 1

They were awful...for the money they charged service was horrible! I ended up cleaning the shower, microwave, sink, and shower glass door myself!! Plus they charge tax on top of the price they quote you!? Awful service, awful job...I will not and do not recommend them to anyone!!!!!

Date: 7 years ago

Review №63

Rating: 5

Thank you Cowboys Cleaning for doing a splendid job cleaning my home. The staff is extremely friendly and professional. The cleaning crew showed up 5 minutes before my scheduled cleaning time. I had made some special requests when I booked the appointment with the manager and she had her staff review it with me to confirm the details... I was in shock how perfect the instructions were explained back to me. This company truly cares for their customers and their staff has genuine concern about making sure they do their job perfectly. I dont need to look for another company. I got on there schedule to have my home clean twice a month. I was a bit concerned initially when I booked the appointment after reading the most recent review but I am so glad I made the decision to go ahead and use Cowboys Cleaning anyway. This was my first cleaning with them and I am extremely satisfied customer. If you are a new customer looking for a great cleaning company, you dont need to waste time looking anywhere else. Thanks again Cowboys Cleaning!

Date: 9 years ago

Review №64

Rating: 1

THE ABSOLUTE WORST EXPERIENCE WITH A COMPANY IN MY LIFE!!!!!! Very unprofessional - Spoke with a Gina and she was decent but I called back several times, left a message and no one returned my calls. So after days later I tried again left another message explaining how I didnt feel comfortable or secure with this company anymore because no one would return any of my calls. NOT TO MENTION LIKE A FOOL I HAD ALREADY MADE AN APPOINTMENT AND HAD GIVEN THEM MY CREDIT CARD INFO. So after leaving that message I called one last time and got a Monica, the rudest most unprofessional customer service agent Ive ever dealt with. She called me Ghetto Fabulous because I demanded to speak with a manager...lol She told me she was going to cancel my appt because they dont want customers like me who are overly concerned about their credit card information. Those were the craziest words Ive ever heard a representative say to me. I URGE YOU TO FIND ANOTHER COMPANY. After the call was over she kept texting me idiotic messages saying I needed GOD because I cursed her out. I guess she needed some sort of paper trail or in this case text trail to lie to her boss about. I dont know but I had to block the companys phone number because she would not stop texting me... If someone from Cowboys Cleaning is reading this please hire more professional people to answer your phones because in the customer service industry - the customer is always right. You might be in business now but you wont be for much longer with those type of employees. You were going to receive a plethora of business. Oh well!

Date: 9 years ago

Review №65

Rating: 5

The ladies are great! They were here on time and made sure I was happy with their work. I like how professional they are. And they have the best deals in this area!

Date: 9 years ago

Review №66

Rating: 5

These ladies are punctual and thorough! Hiring them to clean our professional spaces has been one of the best decisions Ive made. Their prices are comparable, and their service is exceptional!

Date: 9 years ago

Review №67

Rating: 5

After I returned to work after our second child was recently born, I came to the realization that I needed help keeping the house clean!! So I looked all over the web to find a service near us, called a few places, but after talking to the owner of Cowboys Cleaning, I decided to give them a try & I was not disappointed!! She was willing to work with me to create a cleaning plan that got everything done that I needed, which most places would not do (dishes, laundry, organizing, plus cleaning). Ive now had my first cleaning, and I was very impressed!! They organized my entire house, from kids toys to important papers and it really helped us a lot. Plus, they cleaned the kitchen and bathrooms really well. I will be continuing with their service and looking forward to the next time!!

Date: 10 years ago

Review №68

Rating: 5

decided to look into cleaning services. A friend of mine recommended Cowboys Cleaning I gave it a shot and now they are coming to my house every other week. They do a great job!!! I look forward to Thursdays.. my new favorite day. They are a little expensive but its worth the time I would be spending. They normally do not come out this far but i know they are willing to exceptions for referrals. God bless them!!!

Date: 10 years ago

Review №69

Rating: 1

I bought Groupon voucher for three cleaning appointments. After I have done my first cleaning, they said that the rest of the voucher has to be used every two weeks after that. The only thing that the voucher mentioned is that the voucher is good for six months. They started this whole crap where it has been their policies for the past year and stuff like that. I showed them the coupon picture and they stopped replying to my call or email. Now, they said that they would no longer accept the groupon and told me to make a refund to groupon. This is an example of a corporate greed. They dont have any ethical values that will make people want to come back. The cleaning lady from my first appointment even told me to call her directly next time because they dont pay her well enough. I feel so bad that I did not get her phone number because I thought that I still had my coupons. Just stay away from this business. The cleaners were the best but the management was so bad.

Date: 10 years ago

Review №70

Rating: 1

Bad attitude Failure to schedule courteously when using a coupon Late arrival Random cancellations day of service after staying home from work When finally arrived, changed required fees Argued about time interval purchased Entire time cleaning, banging, slamming and clanging Poor job Passes the test of a coupon trial to assess services prior to hire:FAIL Also be wary of unidentified reviews planted to boost ratings

Date: 10 years ago

Review №71

Rating: 3

I just recently had my apartment cleaned and while overall I was satisfied with the service - there were a few areas that didnt appear to get touched. I received the deep clean and the coffee table, vase on coffee table (when I specifically asked Tina if she cleaned it she said yes) or the entertainment center were not dusted. I would think this would be part of the basic clean in addition to the deep clean. There were also other areas that could use a final wipe down (kitchen). I understand that I have dog hair and maybe my expectations were too high but dont slight me on basic services. I have been informed that the owner will contact me to resolve my concerns. I am hoping to report back a 100% satisfied customer! Never heard back from the owner. Unpleasant customer service to say the least. I would not recommend this cleaning service based on the customer interaction with leadership.. The workers were pleasant and you could tell that they worked hard which was the best part by far!

Date: 12 years ago

Review №72

Rating: 5

I was seriously impressed with how fast they were and their attention to detail. I live in Uptown Dallas. Maid & cleaning services can be expensive in this area, but I did some checking around and found Cowboys Cleaning from a friends advice. They were reasonable and did a great job. I dont think Ive ever had so many clean clothes at one time. Id suggest if you live in Dallas, Irving, or Las Colinas check them out.

Date: 15 years ago