Texas Roadhouse

9747 N Sam Houston Pkwy E, Humble, TX 77396, United States

Texas Roadhouse

About the Company

rating: 4.4

At Texas Roadhouse in Humble, TX we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you'll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!

Categories

  • Steak house
  • American restaurant
  • Restaurant

Contact Information

Phone: +1 281-825-3127

Website: https://www.texasroadhouse.com/locations/texas/humble-south?utm_source=listing&utm_medium=search

Address: 9747 N Sam Houston Pkwy E, Humble, TX 77396, United States

Working hours
  • Monday: 4–10 PM
  • Tuesday: 4–10 PM
  • Wednesday: 4–10 PM
  • Thursday: 4–10 PM
  • Friday: 4–11 PM
  • Saturday: 11 AM–11 PM
  • Sunday: 11 AM–10 PM

Photos

Reviews

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 4

Date: 2 days ago

Review №3

Rating: 5

Amazing food and place! Very good beer!

Date: 3 days ago

Review №4

Rating: 5

You really cant beat their service & food at that price point. The steak is worthy of a joint that would charge double.

Date: 3 days ago

Review №5

Rating: 5

Very good service!

Date: 3 days ago

Review №6

Rating: 1

The most horrible experience at Texas Roadhouse ever this was for a birthday ordered wings as an appetizer there was a hair which was remade at this point I m already disgusted the server kept having to be stopped to ask for drinks condiments or anything needed as she disappeared we had to clear our own table and put our plates to make room for the birthday cake on another table I will Never come to this location again we came out of our way because we always had good service here but never again food we very mediocre we ordered the mushroom chicken not much sauce or mushrooms the potatoes warmed over see photos with hair

Date: 4 days ago

Review №7

Rating: 5

Date: 4 days ago

Review №8

Rating: 4

Date: 5 days ago

Review №9

Rating: 5

Date: 5 days ago

Review №10

Rating: 5

Date: 5 days ago

Review №11

Rating: 5

Date: 6 days ago

Review №12

Rating: 2

Date: 6 days ago

Review №13

Rating: 2

Ordered flavored tea and lemonade. Really good. 1st order of wing appetizers was cold. Fish entre I didnt even eat half of it. No flavor to it wasnt good at all. My friends BBQ grilled chicken also had no flavor and baked sweet potato was just as bland. I wouldnt go back unless its strictly for drinks. A waste of $65. Of course I paid for everything and left a good tip since it was my choice to try it. Huge fail but now I know I wont be back

Date: 6 days ago

Review №14

Rating: 5

Delicious and instant food

Date: 6 days ago

Review №15

Rating: 5

Always a pleasure when eating here! Only thing would be the waiting time before getting seated. I ordered the portabelle mushrooms filet with corn and loaded sweet potato.. mmm chef s kiss delicious!

Date: a week ago

Review №16

Rating: 1

It s such a shame to love a restaurant but live near the worse one!! Humble location don t ever get the temperature of a steak correct. If you order the cook sends it out dry and overcooked. It s now starting to annoy me because it s a consistent thing. It s the only steak house on the beltway nearby. Guess I have to drive to Kingwood or Spring for a good steak! Management should be shamed , the cook needs to be replaced!!

Date: a week ago

Review №17

Rating: 5

Date: a week ago

Review №18

Rating: 5

Had a wonderful time. I really enjoyed the food. The steak was cooked exactly as we ordered. We had a good server. She took care of all our needs. I will be back

Date: a week ago

Review №19

Rating: 5

Date: a week ago

Review №20

Rating: 4

Raspberry lemonade is refreshing, not too sweet. The fried pickles are freshly made and nice and crispy. The rolls are soft and tasty. Recommend!

Date: a week ago

Review №21

Rating: 4

Really good food, ribs where amazing. The only thing was the burger was a bit dry.

Date: a week ago

Review №22

Rating: 5

This restaurant is amazing! Great prices, nice atmosphere, and the service is always awesome. Everyone is smiling and happy to greet you and the servers are very attentive. The food is delicious as well!

Date: 2 weeks ago

Review №23

Rating: 5

Date: 2 weeks ago

Review №24

Rating: 5

Date: 2 weeks ago

Review №25

Rating: 5

Date: 2 weeks ago

Review №26

Rating: 5

Excellent service. Great food.

Date: 2 weeks ago

Review №27

Rating: 4

Date: 2 weeks ago

Review №28

Rating: 5

The the management was great. We even got a bag of peanuts as we left out, didnt know it. Free to every guest. Will be visiting it again. Thanks . Parking: handicap up front. Plenty parking.

Date: 3 weeks ago

Review №29

Rating: 3

This place is okay, too many young people working and in charge. Its a zoo sometimes. Where are experienced workers. Oh they dont hire older experienced workers.

Date: 3 weeks ago

Review №30

Rating: 5

Date: 4 weeks ago

Review №31

Rating: 4

Of course, the bread and butter is delicious . The house salad was very fresh.

Date: 4 weeks ago

Review №32

Rating: 5

Date: a month ago

Review №33

Rating: 5

Great restaurant and cool atmosphere

Date: a month ago

Review №34

Rating: 2

It was the first time having Texas Roadhouse. Waiting was 25 mins for a party of 3. Wanted to see what the hype was about with the rolls. Atmosphere loved the Texas decor and country music. Notice a roach crawling near our table as we waited for appetizers. I didn t understand why people threw the trash of peanuts on the floor .

Date: a month ago

Review №35

Rating: 5

I would give Jayden a 10 star if I could he was definitely an amazing servant he s very cheerful, friendly, helpful & thoughtful !

Date: a month ago

Review №36

Rating: 5

Hostess was nice and friendly. There was a 20 minute wait wait because were short servers. We ordered drinks at the bar while waiting. Our server, Rose, was super friendly and helpful. Cactus blossom was prefect, Cesar salad was tasty and prime rib was PERFECTION. All in all a perfect meal.

Date: a month ago

Review №37

Rating: 4

Date: a month ago

Review №38

Rating: 3

Music was to loud, needed ear plugs. Couldnt have a conservation with my wife.

Date: a month ago

Review №39

Rating: 5

Date: a month ago

Review №40

Rating: 5

It is a tradition to come to this place because they literally have the best steaks at the best price, but today I am very surprised by the excellent service and efficiency of the waiter assigned to us: since I arrived I mentioned that we have little time, and he brought all our food in Record time without sacrificing good service and quality of food, the best waiter in many years! His name is Jay.

Date: a month ago

Review №41

Rating: 5

Yeast rolls out of this world. I go here just for the bread

Date: a month ago

Review №42

Rating: 5

Great place to eat. Staff is always very helpful, food tastes amazing, and they are relatively quick. I ve had great experiences there over the years. Highly recommend. Also the bread rolls are SO GOOD.

Date: a month ago

Review №43

Rating: 5

Date: a month ago

Review №44

Rating: 3

Date: a month ago

Review №45

Rating: 5

Our Waitress was spectacular

Date: a month ago

Review №46

Rating: 5

Date: a month ago

Review №47

Rating: 3

Texas roadhouse is a classic, you really cannot go wrong.

Date: a month ago

Review №48

Rating: 5

Date: a month ago

Review №49

Rating: 5

Date: a month ago

Review №50

Rating: 4

Date: a month ago

Review №51

Rating: 1

Curbside take forever! I will not be coming back!

Date: a month ago

Review №52

Rating: 5

Steak and BBQ chicken was great and I love their green beans!

Date: a month ago

Review №53

Rating: 5

Food was cooked to perfection. Wait time was normal 15 minutes. Service was exceptional! Definitely recommend this location.

Date: a month ago

Review №54

Rating: 5

Date: a month ago

Review №55

Rating: 2

Terrible service, I waited the amount of time they asked me for, 10 minutes later I went to ask about my tables and they only told me that they were cleaning it, I waited another 10 minutes and the same response when I asked them to cancel my table, they just started laughing and didnt care that the children were waiting for very bad service at reception

Date: a month ago

Review №56

Rating: 5

Love it! The rib appetizer is fall off the bone good

Date: a month ago

Review №57

Rating: 5

So many amazing employees here! Ty Jodie for doing an amazing job!! Ms. Ennet, kuddos for having an amazing restaurant overall!!! Josh is such an asset to the company and Grace is an up and coming Superstar!!!! There is not enough good things I can say about the establishment and the people that are a part of the Roadhouse team!!!

Date: a month ago

Review №58

Rating: 1

Server was fine but when food came out our steak that we ordered (medium rare) was raw, couldn t even cut it with my knife, raw. Had to wait awhile for server to come back to ask them to cook it to medium rare like asked and we were instructed the manager would bring it out we waited for 10+ min for a refire while everyone else ate their food. By the time the food even came out everyone was done. Not to mention they overcooked our steak the second time but I was just so disappointed at that point I just am taking it home and probably throwing it away. What a waste of time and money.

Date: a month ago

Review №59

Rating: 5

Food was awesome and service was great!! Love the rolls!!

Date: 2 months ago

Review №60

Rating: 5

It was crowed but our food came back fast and it was delicious our waitress was great also

Date: 2 months ago

Review №61

Rating: 5

This time we had a short waiting time of around 40 minutes. You can spend the waiting time in or in front of the restaurant. There are free peanuts. We are then called and brought to the table by a waiter. We have visited the Texas Roadhouse chain several times and in various cities across the United States. It was equally good everywhere and we would love to come back. The staff was very friendly and helped us get an uber. There is no WiFi here.

Date: 2 months ago

Review №62

Rating: 5

Great services

Date: 2 months ago

Review №63

Rating: 5

I love everything about Texas Roadhouse you cant miss

Date: 2 months ago

Review №64

Rating: 5

Food was great

Date: 2 months ago

Review №65

Rating: 2

No idea why this place is so popular. The music is way to loud inside and outside the resturant. We went as a large group, and even though they took our orders at the same time. the speed in which they brought it out was pathetic. half our table had gotten their food, ate, and was ready to leave, before the other half got their food. The rools were good, the sides OK, and the main was hit and miss. so people at our table said it was great, while others were burnt or way over cooked. Prices arent bad.

Date: 2 months ago

Review №66

Rating: 5

Date: 2 months ago

Review №67

Rating: 5

Date: 2 months ago

Review №68

Rating: 5

Great service. Great food.

Date: 2 months ago

Review №69

Rating: 4

Jaden was great! Very welcoming and the food was great!!

Date: 2 months ago

Review №70

Rating: 4

Date: 2 months ago

Review №71

Rating: 5

Date: 2 months ago

Review №72

Rating: 2

Loud, dry chicken and sirloin. Our last visit to a Texas Roadhouse.

Date: 2 months ago

Review №73

Rating: 5

Date: 2 months ago

Review №74

Rating: 2

Small portions for the price Longhorn s is where it s @ Lol Food

Date: 2 months ago

Review №75

Rating: 5

Date: 2 months ago

Review №76

Rating: 5

We have done both the catering orders and the regular carry out. The food is always fresh and delicious. Even though this location is always packed, the staff is always kind and courteous. If you are visiting, please be aware that you will probably wait for dine in and pick up, but the food definitely makes it worth it. We will absolutely visit again. Thanks!

Date: 2 months ago

Review №77

Rating: 4

Date: 2 months ago

Review №78

Rating: 1

We always come here but the food was cold and not good plus the steak wasnt cooked like I always get it neither to say I want be back

Date: 2 months ago

Review №79

Rating: 5

Date: 2 months ago

Review №80

Rating: 4

Really did enjoy coming here for date night. The cocktails were delicious and the service was top notch. The young lady who served us had really great customer service and checked in on us throughout our meal. The food was good, not great but wanted to try as Texas Roadhouse was recommended to us

Date: 2 months ago

Review №81

Rating: 3

Date: 2 months ago

Review №82

Rating: 4

Juicy!

Date: 3 months ago

Review №83

Rating: 5

Date: 3 months ago

Review №84

Rating: 3

i ordered a medium rare steak, they brought me a rare steak that was difficult to chew. i didn t want to ask for it to be cooked more so i just tried to eat it because i felt guilty asking but it was SO RARE. we tried to ask our waitress, alysia, to take it back for us to be cooked a little more and she was nowhere we couldn t find her for about 10 minutes. we then asked a manager that passed by. when my steak came back it was well done and i was very displeased but i still didn t want to cause any distress on the staff. my waitress alysia then just dropped off our ticket to pay and said no rush but ran off without us being able to ask for a to go box. we felt rushed and honestly very unhappy overall.

Date: 3 months ago

Review №85

Rating: 5

Date: 3 months ago

Review №86

Rating: 5

Date: 3 months ago

Review №87

Rating: 1

They were super busy today and that is understandable. Our waitresses was nice and patient with us. However, the ribs were burnt and hard.

Date: 3 months ago

Review №88

Rating: 1

Just Horrible. First Time Here Ever. Last Time Too. No Flavor. The Lines. Lack Of Communication. Waiters Here 1 Sec And Gone Till Check Time. Walking In And Seeing All The Trash in The Ground Was Mind blowing. Regret This Outing.

Date: 3 months ago

Review №89

Rating: 5

Date: 3 months ago

Review №90

Rating: 5

Friendly staff. Great service. A place my family loves to visit.

Date: 3 months ago

Review №91

Rating: 5

Date: 3 months ago

Review №92

Rating: 5

My wife took me to Texas Roadhouse for my birthday today. We were served by Josh. I hope TR realizes the gem they have in this server. He is genuinely interested in engaging with his customers. It was as if we were guests at his home. He made us feel like we were the only people there. We never had to ask for anything. He was on top of it from jump. The only downside was that the cactus blossom was in a puddle of grease. Stuff happens. We love this place, though. A definite 5* restaurant.

Date: 3 months ago

Review №93

Rating: 5

Date: 3 months ago

Review №94

Rating: 4

Date: 3 months ago

Review №95

Rating: 5

Date: 3 months ago

Review №96

Rating: 5

Love it food is so good

Date: 3 months ago

Review №97

Rating: 5

Kid-friendliness: Excelente muy buen servicio me encanto y hoy en mi cumpleaños me gusto mucho lo recomiendo al . Food

Date: 3 months ago

Review №98

Rating: 4

Their rolls were delicious, as usual. Just cant get beyond peanuts being on the floor. Service could have been better. Pricing was excellent.

Date: 3 months ago

Review №99

Rating: 5

Waitress need it more knowledge of when a customer ask for coffe, she needs to ask if you want cream or black and bring a spoon too.

Date: 3 months ago

Review №100

Rating: 5

Great place to eat

Date: 3 months ago

Review №101

Rating: 5

Rolls are great. Busy per usual.

Date: 3 months ago

Review №102

Rating: 4

I will say, the food is pretty good for its price point. The main attraction here is definitely the beef, that New York Strip does not disappoint! They got some real good ribs too. That buttery bread is real nice too, though Im not that fond of the spread it comes with. I have come back to this place a good many times now with family and everyone leaves satisfied. The service is quite good, the people here do a good job. Not once did I have to call out to anybody despite how busy the place seems to get! The atmosphere was quite lively, a bit much for me though. It was still good, could clearly hear everyone I was sitting with and enjoyed my food untroubled. Parking: Parking usually not a problem, can find space even in special, busy days.

Date: 4 months ago

Review №103

Rating: 5

Date: 4 months ago

Review №104

Rating: 5

Date: 4 months ago

Review №105

Rating: 4

Date: 4 months ago

Review №106

Rating: 5

Date: 4 months ago

Review №107

Rating: 4

Best roadhouse hands down. Super clean restaurant, friendly service.

Date: 4 months ago

Review №108

Rating: 5

2.70$ for 6 rolls. I ve been mindful of how often I go because these are delicious

Date: 4 months ago

Review №109

Rating: 3

Were fans of Texas Roadhouse, but tonight, the service just wasnt up to par.

Date: 4 months ago

Review №110

Rating: 3

Came to pick up a to go order which was 2 burgers on Thursday May 23 around 8pm Got home and bit into a SHARP YELLOW PICK!! It hurt soooo bad and cut the roof of my mouth. When I called and spoke with a manager I was told Oh its just a pick we use to hold the burger together Excuse me? Lucky I dont sue I could ve had much worse damage to my mouth had I chewed a little harder. She offer to refund the burger but I was not happy with that outcome There was basically a sharp object in my food I almost consumed!

Date: 4 months ago

Review №111

Rating: 1

I ve had the worst experience ever at Texas Roadhouse! Every year I celebrate my Birthday at Texas Roadhouse because it s my upmost favorite restaurant. From beginning to end the experience was horrible. I ask for seating of 18 which I do understand it may be a wait and we would be at multiple tables. I waited about 48 min to be seated at a table of 6 spoke with the host about the seating she pulling up a side table that added about to chairs. Manager then came over about 7 min later and apologized and sat me and my party down at three booths. Wasn t brought any bread had to ask, no refills. Once my plate was brought out the steak was a bit under cooked so I requested for it to be properly cooked. So the steak was taken back to kitchen for them to bring me back the same steak I had just cut and bit into, WOW contamination of the grill. I did not send it back because at this point I was ready to go! This experience was horrible

Date: 4 months ago

Review №112

Rating: 5

Server had a great attitude and food was great Parking: Clean and plenty parking Food : 5/5 |

Date: 4 months ago

Review №113

Rating: 5

Texas Road House never disappoint no matter what location.

Date: 4 months ago

Review №114

Rating: 4

Date: 4 months ago

Review №115

Rating: 5

Date: 4 months ago

Review №116

Rating: 4

Our server Natalie (I hope Im pronouncing it right), was great, straight to the point. The food was great, got full a bit too quick but regardless, it was great.

Date: 4 months ago

Review №117

Rating: 5

Food was great

Date: 4 months ago

Review №118

Rating: 5

Date: 4 months ago

Review №119

Rating: 4

Date: 4 months ago

Review №120

Rating: 5

I love the bread. House salad. And steak

Date: 4 months ago

Review №121

Rating: 5

Always busy so its loud but thats to be expected with a quality establishment. Food is top notch. Service is great

Date: 4 months ago

Review №122

Rating: 5

This location is very good. We have ate here many times and never have had a bad experience.

Date: 4 months ago

Review №123

Rating: 4

Date: 4 months ago

Review №124

Rating: 5

Date: 4 months ago

Review №125

Rating: 4

Date: 4 months ago

Review №126

Rating: 5

I dropped a cup last night. Service was great .

Date: 4 months ago

Review №127

Rating: 5

Date: 4 months ago

Review №128

Rating: 1

Not friendly place for parties of 6 and up. After making reservations and waiting for over 2 hours , they wanted to split the party having a half of the party to eat first while the other half waits. Manager stated we either take it or leave it. Very bad experience! Do not recommend to parties of 6 or more.

Date: 4 months ago

Review №129

Rating: 5

Date: 4 months ago

Review №130

Rating: 3

The service was great for a busy evening, quick for a Friday. The server was a good-looking young man, if I may say; kind in manners and very attentive to our needs. The drink menu was very appealing. I saw a few cocktails that I wouldnt mind sipping on had that been the occasion. We kept it simple with a strawberry Daqari that was perfectly porportioned with alcohol and flavor; beer for the others. For starters, we went with the Wings Hot flavor appetizer. The wings could be cooked a little longer for a better crunch. They are not your usual saucy buffalo wings. They are more of a dry spicy heat or lightly tossed. Either way, Id go with something else. Two of us ordered the 8oz Sirloin (best selection), and the other had the 8oz NY Strip. All looked the same in size and we all had a baked potatoe, Im pretty sure I had the NY Strip that I had to send back for more cooking, Im a Well-done graduate to Medium-Well, only accordingly to that chart that shows a slight pink line not my steak mooing on my plate for mercy. I took a bite of my sons sirloin (better choice) it was on point. After getting my plate back and taking a bite of the steak, it didnt have the same bite or great taste as the bite I had just tasted. The food overall could have been served warmer, rating this category by the side dishes. Again, grabbing food from other plates while mine was back in the kitchen I got to try the fries [cold], I kept my mixed veggies[cold] good in taste, and the baked potatoe [cold & salty] was an awful bite. I packed that potatoe, my tuff steak, and rolls (always good > late to table) to go. Maybe itll be better later when Im hungry with a microwave available. Parking: Safe parking with huge parking lot, plenty of room for the swangers, room to steer away from the special parkers, easy accessible for our beginner drivers still trying to get parking down right, and plenty of up front parking for the motorcyclist. Wheelchair accessibility: Theres front row parking allowing plenty of space for handicap parking and wheelchair accessibility. If Im not mistaken, the parking lot and entrance ground are pretty much leveled out, not needing a ramp.

Date: 4 months ago

Review №131

Rating: 5

Date: 4 months ago

Review №132

Rating: 5

Even though it was busy, great service and great food!

Date: 4 months ago

Review №133

Rating: 5

Always have a good time and good food here at Texas Roadhouse!

Date: 4 months ago

Review №134

Rating: 5

First time ever being there or any other of the locations. Rode the saddle. Was lots of fun.

Date: 4 months ago

Review №135

Rating: 4

Date: 4 months ago

Review №136

Rating: 3

Date: 4 months ago

Review №137

Rating: 2

Date: 4 months ago

Review №138

Rating: 5

Date: 4 months ago

Review №139

Rating: 4

Excellent waitress. Steaks were wonderful!

Date: 4 months ago

Review №140

Rating: 5

Date: 4 months ago

Review №141

Rating: 4

As always, the food here is delicious but better being your winter coat. It was freezing. We couldnt even finish our food because it got cold halfway through the meal. There is no reason for the AC to be blowing so cold continuously- there should be a set temp shuts off and on so that its comfortable. Tonight was ridiculous. So uncomfortable.

Date: 4 months ago

Review №142

Rating: 5

Texan food my favorite

Date: 4 months ago

Review №143

Rating: 5

Date: 4 months ago

Review №144

Rating: 5

Texas Roadhouse does not get the praise they deserve. their food at this location always comes out hot, and I have experienced good customer service.

Date: 4 months ago

Review №145

Rating: 5

Date: 4 months ago

Review №146

Rating: 5

Date: 5 months ago

Review №147

Rating: 4

Date: 5 months ago

Review №148

Rating: 5

Date: 5 months ago

Review №149

Rating: 5

Date: 5 months ago

Review №150

Rating: 5

Date: 5 months ago

Review №151

Rating: 3

Normally, eating here is a pleasure. My kids always look forward to it since they opened. We have been patrons to this location for a while. Unfortunately, when we went last night for my daughters birthday we did not have a good experience. First off, since we were a party of eight, we called in early to make sure to get on the wait list. Understandably, we knew were going to wait. We were told it would be would be 30-45 minutes. It took an hour and a half. Which is fine, but we draw the line with bad customer service. Our server was great but the lady JODY/JODIE helping her bring out our food WAS EXTREMELY rude and unprofessional. When she brought out the food, she shoved the plates to us and when we politely asked her to please help us make room by taking the appetizer plates, she YANKED the plates from us, rolled her eyes, and stomped away. The server also witnessed her behavior and apologized to us despite the fact that she, herself was helpful and awesome. Normally, I would address the issue there at the time but I didnt want to ruin my daughters birthday dinner. I hope management addresses this individual appropriately and effectively. That is no way to treat other human beings that politely asked for some help and even less acceptable in the realm of customer service. We go out to eat a lot as evidenced by my reviews. Mostly, we show our gratitude to excellent service by tipping generously but unacceptable behavior by JODY/JODIE needs to be called out publicly.

Date: 5 months ago

Review №152

Rating: 5

The place is highly recommended, the service is very attentive, the waitress is very attentive. I ordered my cut of meat and it ended up medium red. And they gave it to me very well at that time the warm and very delicious rolls. The onion flower is very crispy and tasty, the potato peels are equally crunchy and very delicious with their cheese and bacon, in short, everything is very delicious, the Restaurant is highly recommended Parking: The parking lot is quite spacious and the security guard is there.

Date: 5 months ago

Review №153

Rating: 5

Date: 5 months ago

Review №154

Rating: 5

Date: 5 months ago

Review №155

Rating: 5

Texas Roadhouse what can I say ? Delicious steak, delicious rolls, delicious salad even my iced tea was delicious.

Date: 5 months ago

Review №156

Rating: 1

If I got to say anything about tonight it would be that this visit was subpar and not worth it. We waited for almost an hour for our food just to be told that the computers crashed and the ticket was never placed. Only reason I know this to be a lie was no one else seem to have any issues and the staff were not freaking out or letting us know. So if I could go negative I would. By far the worst experience I ve ever had. Don t make up excuses for your mistakes.

Date: 5 months ago

Review №157

Rating: 5

Date: 5 months ago

Review №158

Rating: 4

Date: 5 months ago

Review №159

Rating: 5

Best steak and rolls around at decent price. Make sure to join the wait list online, they are always busy. Their bone in ribeye is my favorite.

Date: 5 months ago

Review №160

Rating: 4

Date: 5 months ago

Review №161

Rating: 5

Date: 5 months ago

Review №162

Rating: 5

Date: 5 months ago

Review №163

Rating: 5

Always the best chili

Date: 5 months ago

Review №164

Rating: 5

Texas Roadhouse offers a fantastic dining experience with a lively atmosphere and friendly service. The steak is cooked to perfection, and the rolls with cinnamon butter are a delightful treat. Generous portions and reasonable prices make it a must-visit for a great meal! Parking: Great

Date: 5 months ago

Review №165

Rating: 3

I will definitely give them another shot. The family pack is definitely a must try. Unfortunately the sauces that come with the meal were missing. Imagine eating a salad with no dressing. Now imagine dipping your chicken tenders into air cause the dipping sauces were also missing. To top it off they automatically include a tip for pick-up. Does not make me feel good tipping someone to get my order wrong.

Date: 5 months ago

Review №166

Rating: 5

Love the meat, very fresh and tender, dont know what they do to get it like that

Date: 5 months ago

Review №167

Rating: 5

Date: 5 months ago

Review №168

Rating: 5

Date: 5 months ago

Review №169

Rating: 5

Date: 5 months ago

Review №170

Rating: 1

So where do I begin... The food was subpar at best. The bread tasted like Shipleys kolachi bread. The stakes where over cooked and cold. The Mac and cheese was undercooked and dry. The rice was Korrs boxed rice. I know because I made that yesterday at home. We never god sour cream for the baked potatoes, the wings were boneless, who actually likes boneless??? The cheese was stale. The fried pickles were soggy and soft. The jalapeño poppers where horrible. The tea was the best thing in our order.

Date: 5 months ago

Review №171

Rating: 5

Date: 5 months ago

Review №172

Rating: 1

Ordered online for pickup. It took almost 30 minutes for the order to come. Then when I got my food, it was cold. I will never order pickup again from this place. HORRIBLE!!! Never again!!

Date: 5 months ago

Review №173

Rating: 2

We order a to go order. Took twice as long as we were told. They didnt come back with peanuts like they said they would. Managing take is poor. We tipped on the app order. I feel like they stole the money, cause they sure as heck didnt earn it.

Date: 5 months ago

Review №174

Rating: 4

Date: 5 months ago

Review №175

Rating: 4

Date: 5 months ago

Review №176

Rating: 1

Its a waste of service, more than an hour to spend another hour for you to bring the food, I wont be back.

Date: 5 months ago

Review №177

Rating: 5

The wait staff was great

Date: 5 months ago

Review №178

Rating: 5

Date: 5 months ago

Review №179

Rating: 5

Great food, the ribs cannot be beat. And of course the rolls and cinnamon butter is the best.

Date: 5 months ago

Review №180

Rating: 5

Date: 5 months ago

Review №181

Rating: 1

This place has no idea what they are doing.....none. Ive eaten at the Roadhouse in Kingwood and 45 at 1960. But I go to this one because it is close to my house. Black people do know what medium rare is, okay. So when I order a medium rare steak, I really mean what I said. Ive been to this place 3 times. I sent 3 well-done steaks back. Waste of food.... watse of time.

Date: 5 months ago

Review №182

Rating: 5

Date: 5 months ago

Review №183

Rating: 5

Date: 5 months ago

Review №184

Rating: 4

Date: 5 months ago

Review №185

Rating: 5

Great food . Nice environment.

Date: 5 months ago

Review №186

Rating: 5

Date: 5 months ago

Review №187

Rating: 5

Like the one in Pearland better but the food was ok

Date: 5 months ago

Review №188

Rating: 5

Good food, great service!!

Date: 6 months ago

Review №189

Rating: 5

Alexis mgr was very nice and made sure we were taken care of. Love this place and staff.

Date: 6 months ago

Review №190

Rating: 5

Date: 6 months ago

Review №191

Rating: 5

We had Dylan as our server he was great ! And helped when we had a complaint!!

Date: 6 months ago

Review №192

Rating: 5

Best steak house in H-Town

Date: 6 months ago

Review №193

Rating: 4

A good steak on a good place. I like the peanuts while we wait for the table.

Date: 6 months ago

Review №194

Rating: 5

Date: 6 months ago

Review №195

Rating: 4

Date: 6 months ago

Review №196

Rating: 4

I had not been to Texas Roadhouse in a few years until the last couple of weeks. I was actuallypleasantlysurprised by the food for the most part. The customer service aspect needs a little more work. We did the virtual line for our first visit, and it told us it would be a 20-30 minute wait, and the wait ended up being an hour. If they didnt have peanuts and a large outdoor waiting area, we would have left. The server on that visit had no idea that they had oil and vinegar for a light salad dressing. My prime rib was not rare like I ordered and kind of tough and chewy. We went back a second time a week later because my daughter wanted to try the peanuts for her birthday. It was a weekday, so no wait. The food was actually perfect this time around. My wife ordered the filet medallions rare, and they came out perfect. This time, the server didnt know what beers were included in the happy and never bothered checking, so we never bothered ordering any drinks. For the most part, I was happy with the quality of the food and the value for what we paid. The filet medallions were very tender and had a great flavor. Ill definitely go back, maybe not on a weekend.

Date: 6 months ago

Review №197

Rating: 5

Fantastic food at good prices. Only thing expensive there are the drinks, but its a good tradeoff.

Date: 6 months ago

Review №198

Rating: 5

Date: 6 months ago

Review №199

Rating: 5

The food was excellent, I loved the service, very good, and the peanuts were delicious.

Date: 6 months ago

Review №200

Rating: 2

I ordered the $32 Porterhouse T-Bone, and the meat was tasteless, tough, hard and dry and I could only eat half of the steak. Was only able to eat and barely chew the tenderloin side, which also had not very much tenderloin on that side. Not sure where they get their meat from, but I am very sure I can find a better cut on sale at any grocery store. The server never asked if I would like any rolls and I had to ask another server passing by if I could get some rolls which she did bring to me while I was waiting for my order to come from the kitchen. I was very looking forward and excited to go out and have someone else grill me a great steak dinner, now only wishing I should have done it myself. When ordering the food, I asked for the loaded baked potato and was brought a baked potato with butter, bacon and cheese and had no green onions or sour cream which I had to ask the server for sour cream. I was one of the first to arrive when they opened their doors at 4pm and waited patiently until the doors were opened. As I went in and was being seated, no one even told me that I was being seated as one of the 6 Roadhouse staff standing around the seating podium nor the hostess doing the seating never mentioned her name and told me should we be seating me and just expected to me to have telepathic powers and know this and to follow her. Once I figured it out after asking some of the other staff that was coming and going around the podium, I quickly caught up to hostess that was seating me which she was already halfway through the restaurant when I caught up to her. Then she tried to seat me next to dish & pot washer room with loud clanging while the rest of the nicer seats were empty for the establishment just recently opened. In all it cost me close to $51 with tip, and sadly I need to say this restaurant is in desperate need of better training for staff and also a food vendor that will provide them better quality meat that is if the restaurant wants to buy better quality, which I feel is really the problem for the steak that was served to me was only good for a dog chew toy. Being a retired fine dining professional chef and retiring from the food industry after 35 years of service, I can say I pretty much know what I am talking about for this review. My response from the response from the owner: I really do not appreciate you trying to assign more work for me, especially after all of the hard work that I had to do already by trying to chew into that dry cowhide that was served to me yesterday. I walked into the establishment with a smile on my face and walked out with a frown. The waitress was aware and should have shown the management the half-eaten steak that I left on my plate prior to tossing it away after I left the restaurant yesterday or management should have met with me during this nightmarish experience to observe the bad steak experience I was having for themselves instead of acting like ghosts. Anyone in my past that ever stepped into any one of my 5-star restaurants and had a problem, I was right there at their table and in their face which was once in a blue moon and I always had long lines outside of all of my restaurants before I opened the doors, which was kind of a red flag to me from the start before I walked in and I should have expected the treatment I received from your establishment.

Date: 6 months ago