McDonald's

11323 Fuqua St, Houston, TX 77089, United States

McDonald's

About the Company

rating: 3.7

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop

Contact Information

Phone: +1 713-941-1006

Website: https://www.mcdonalds.com/us/en-us/location/TX/HOUSTON/11323-FUQUA-STREET/33156.html?cid=RF:YXT:GMB::Clicks

Address: 11323 Fuqua St, Houston, TX 77089, United States

Working hours
  • Sunday: 5 AM–11 PM
  • Monday: 5 AM–11 PM
  • Tuesday: 5 AM–11 PM
  • Wednesday: 5 AM–11 PM
  • Thursday: 5 AM–11 PM
  • Friday: 5 AM–11 PM
  • Saturday: 5 AM–11 PM

Photos

Reviews

Review №1

Rating: 1

Date: 2 days ago

Review №2

Rating: 5

Date: 6 days ago

Review №3

Rating: 5

Very good

Date: a week ago

Review №4

Rating: 5

Date: 2 weeks ago

Review №5

Rating: 1

The worst of the worst, the girls are always very bitter, they always give everything to you reluctantly girls, if you dont want to work, dont be serious, look for something else

Date: 3 weeks ago

Review №6

Rating: 3

Date: 3 weeks ago

Review №7

Rating: 5

I love the food at mcdonalds

Date: a month ago

Review №8

Rating: 5

Date: a month ago

Review №9

Rating: 5

Great crew, very friendly , fresh food

Date: a month ago

Review №10

Rating: 1

10.40 and is closed

Date: a month ago

Review №11

Rating: 3

Ehhhh its fast food but it just dont agree with me anymore but the price has gotten a little out of hand Dietary restrictions: Dont come here if youre on a diet Parking: Decent parking if not near lunch or breakfast time Wheelchair accessibility: It has plenty of access to the restaurant for wheelchairs

Date: a month ago

Review №12

Rating: 5

I love the McDonalds Reward Program!!!

Date: a month ago

Review №13

Rating: 1

The Young lady in the window is very Rude!!!

Date: a month ago

Review №14

Rating: 5

Date: a month ago

Review №15

Rating: 5

Date: 2 months ago

Review №16

Rating: 4

Date: 2 months ago

Review №17

Rating: 4

Food is usually fresh, staff needs to get it together some are a bit rude but maybe its the time of day I usually walk in there at about 6am. I cant stand seeing the person that sleeps outside of the door thats not okay!

Date: 2 months ago

Review №18

Rating: 1

I know it s fast food, but I have never once had an experience as bad as the one I most recently had. I ordered online as one does, and when I arrived there I had to do a long 20-30 minute wait at the curbside pick up, mind you there was only one other car next to me. Once I received the food, I specifically asked for no ice on my drink, not only did the guy not top it off, he also put ice in it. When I asked him for no ice he looked at me, sighed and said really dude, do you have to not have ice in it , well obviously I asked for no ice in my drink, so I said yes really, and he left, taking another 10 minutes for a drink. Honestly the lack of professionalism is baffling, so next time you re here make sure to not be too demanding with your orders or the employee will look at you and be rude. For pointers, he is a short African-American male, at the time he had twists, but that may be different depending if he s decided to change his hair.

Date: 2 months ago

Review №19

Rating: 5

This the absolute best McDonalds ever!!! Their fish Fil As are so much better than any other McDonalds!!! Their Coca Colas are so much better than any other McDonalds!!!

Date: 2 months ago

Review №20

Rating: 1

Awful Experience. I ordered a hot fudge sundae , and when I got to the drive through window, the McDonald s employee handed me a half filled sundae. I paid full price for my sundae, so I asked the employee to fill it to the top, to which he slammed the drive through window after rolling his eyes. He proceeded to open the window and give me my sundae back and he just poured icecream over it. The customer service is honestly disgusting and pitiful. Do better McDonald s!

Date: 2 months ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 3

Its McDonalds

Date: 2 months ago

Review №23

Rating: 1

My mobile order for drive through was lost in their system. Then I was asked to park. A guy comes by asking what I had ordered and I tell him. He says oh its not my order goes to car next door. That person has my food for minutes waiting for someone to take it back and the guy then tried giving me that same food. I have no clue what that person who had it did to it. I was pissed because of the whole situation and time wasted. I just left pissed off didnt even care about a damn refund. Go to any other Mcds that does know what they are doing except this one!

Date: 3 months ago

Review №24

Rating: 5

Date: 3 months ago

Review №25

Rating: 3

Date: 3 months ago

Review №26

Rating: 5

Date: 3 months ago

Review №27

Rating: 4

Date: 3 months ago

Review №28

Rating: 4

Date: 4 months ago

Review №29

Rating: 4

This location seems to be a bit older than many locations in the area. I appreciate the simplicity and the customer service there. The place is not over-packed so the workers dont seem overwhelmed and frustrated like you see at other locations.

Date: 4 months ago

Review №30

Rating: 5

Date: 4 months ago

Review №31

Rating: 5

Me and my Dad ate the. Clean place. Nice people. Good prices

Date: 4 months ago

Review №32

Rating: 1

Hashbrowns are made very hard. Told the lady at the window that we want them to remake them. She told me no the line was long it was only three cars in the line. They re very rude and I strongly believe that they re remaking orders they messed up customer service is horrible unless you re mexican

Date: 4 months ago

Review №33

Rating: 5

Date: 4 months ago

Review №34

Rating: 5

Date: 4 months ago

Review №35

Rating: 4

Date: 4 months ago

Review №36

Rating: 3

Date: 5 months ago

Review №37

Rating: 4

Its lacking FRIENDLYNESS !

Date: 5 months ago

Review №38

Rating: 4

Date: 6 months ago

Review №39

Rating: 5

Very good attention

Date: 6 months ago

Review №40

Rating: 5

Date: 6 months ago

Review №41

Rating: 3

Date: 6 months ago

Review №42

Rating: 3

Small place, doesnt fight the customer with a bat if they didnt get then that third slice of cheese soo thats good in my book.

Date: 6 months ago

Review №43

Rating: 1

Date: 6 months ago

Review №44

Rating: 4

Date: 6 months ago

Review №45

Rating: 4

Date: 6 months ago

Review №46

Rating: 4

Staff is friendly most of the time. Table service isnt always offered even if set as table service.

Date: 6 months ago

Review №47

Rating: 5

Date: 6 months ago

Review №48

Rating: 3

Dirty floors and drink section

Date: 7 months ago

Review №49

Rating: 5

Date: 7 months ago

Review №50

Rating: 3

Date: 7 months ago

Review №51

Rating: 5

Date: 7 months ago

Review №52

Rating: 5

Date: 7 months ago

Review №53

Rating: 5

Awesome coffee

Date: 7 months ago

Review №54

Rating: 5

They got it right

Date: 7 months ago

Review №55

Rating: 5

Fast easy and great

Date: 7 months ago

Review №56

Rating: 1

Date: 7 months ago

Review №57

Rating: 4

Date: 7 months ago

Review №58

Rating: 5

Date: 8 months ago

Review №59

Rating: 5

Date: 8 months ago

Review №60

Rating: 5

Exactly how I like it. Happy Birthday Grimace.

Date: 8 months ago

Review №61

Rating: 3

Date: 8 months ago

Review №62

Rating: 5

Date: 8 months ago

Review №63

Rating: 4

Date: 8 months ago

Review №64

Rating: 3

Date: 8 months ago

Review №65

Rating: 5

Date: 8 months ago

Review №66

Rating: 5

Date: 9 months ago

Review №67

Rating: 5

Date: 9 months ago

Review №68

Rating: 5

Date: 9 months ago

Review №69

Rating: 1

Im an elderly brown skin Hispanic woman and they gave me old rotten food, cold old fries, Ill never go here again

Date: 9 months ago

Review №70

Rating: 1

I brought a big breakfast and got to work with a hair in my eggs. I called the manager was nice then I went on my lunch break to get my money back and she was rude and shorted me my taxes when I told her she gave me 10 cents back for a 6 dollar meal witch is incorrect then slammed the cash register..and as soon as walked n and asked for the manger I seen her and instantly knew it was her hair in my mouth it was like a lightish brown/ blonde with almost a reddish tint since it was a single hair and it was thin haired since I wasted my lunch break I had to order lunch here and she brought my nuggets to my table stood behind me without saying a word I grabbed it and said thank you and she walked off without saying a word and my spouse went to the restroom and there is no soap in the womens restroom. There is hand sanitizer outside of the restroom but that means no employees wash their hands after the restroom

Date: 9 months ago

Review №71

Rating: 5

Wheelchair accessibility: Has a ramp n wheelchair tables. Food

Date: 9 months ago

Review №72

Rating: 5

Date: 9 months ago

Review №73

Rating: 1

Ordered for delivery via McDonald s app. 1st time ordering, we received someone else s order. After no answer at restaurant and then finally getting thru to be told we could get our food, bc it s sitting there we asked them to remake it since it had been an hour. They promised they d remake it. We sent our son to pick it up. The damn food was cold af. We called corporate customer service and they issued a refund. Two weeks later we gave them a 2nd chance. This time they delivered our order, but left out one of the burgers. We didn t bother calling the restaurant. Called corporate customer service. We were told to contact Door Dash bc that s who they use to deliver food. We replied, not my problem, used the McDonald s app and our business is with you. Door Dash is your business partner, not mine. After this back and forth 3 times!!!! They hung up. I wasn t rude at all, just firm about my position. They basically said it s not their problem. I will NEVER order or eat at this Whataburger location again.

Date: 9 months ago

Review №74

Rating: 4

Date: 9 months ago

Review №75

Rating: 3

Date: 9 months ago

Review №76

Rating: 5

Date: 9 months ago

Review №77

Rating: 4

Date: 9 months ago

Review №78

Rating: 4

Great service!!

Date: 9 months ago

Review №79

Rating: 4

Very good. They are bilingual. Super!

Date: 10 months ago

Review №80

Rating: 4

Their prices are slightly cheaper than other locations. The food is hot & good especially the burgers (Homestyle) along with the French fries. Service is pretty cool, occasionally will forget some items of order but that almost all locations.

Date: 10 months ago

Review №81

Rating: 2

Date: 10 months ago

Review №82

Rating: 5

Date: 10 months ago

Review №83

Rating: 5

Very consistent, seems like a well run establishment.

Date: 10 months ago

Review №84

Rating: 5

Date: 10 months ago

Review №85

Rating: 4

Date: 10 months ago

Review №86

Rating: 4

Date: 10 months ago

Review №87

Rating: 5

Dine in seems to be a better choice when ordering from the menu. They dont make mistakes dine in. But if one goes through drive thru, there is always something wrong with the order when arriving at home. They need to practice good ethics and good preparing orders. Mistakes cost money on both ends. Especially for the consumer.

Date: 10 months ago

Review №88

Rating: 5

Date: 10 months ago

Review №89

Rating: 5

Date: 10 months ago

Review №90

Rating: 4

Alright service, somewhat friendly staff and drive thru wait time is okay. The location is convenient too.

Date: 10 months ago

Review №91

Rating: 5

Always fresh

Date: 10 months ago

Review №92

Rating: 3

Date: 11 months ago

Review №93

Rating: 4

Food and service was great.

Date: 11 months ago

Review №94

Rating: 5

Fresh food Parking: Ot is connected to a huge free parking zone Food : 5/5 |

Date: 11 months ago

Review №95

Rating: 5

Date: 11 months ago

Review №96

Rating: 2

My food was cold and dry. Will never go back

Date: 11 months ago

Review №97

Rating: 1

most dissapointing branch of macdonalds the coffee machines and frappe machines are always down Food

Date: 11 months ago

Review №98

Rating: 3

so good

Date: 11 months ago

Review №99

Rating: 5

Date: 11 months ago

Review №100

Rating: 5

This is the only McDonald s that I know that will make a hash brown order anytime of the day! Thanks guys! Food

Date: 11 months ago

Review №101

Rating: 5

Fast friendly staff ready to serve you. The people working inside had the restaurant clean and well stocked. When placing my order the person in the microphone had quality communication skills. When we got to the window the lady greeted us with a smile. We asked for sauce for our chicken sandwiches & she made sure we got everything we asked for. The manager was doing her job and working to make sure the line was moving fast. Last but not least they do have the curb side if you want to order ahead. This is a good location to go to and I recommend the McDonalds App so you can get a really good deal. Clean on the inside too and the workers inside are super nice. They also have a place to charge your phone or tablet. Dietary restrictions: They make to order your food so you can customize your order. Parking: Huge parking area and it is on a busy street. Kid-friendliness: They have a play area Wheelchair accessibility: They do have wheelchair accessible doors and ramps.

Date: 11 months ago

Review №102

Rating: 5

10/2/23- Good Customer Service made my fries as requested no salt. Thank you

Date: a year ago

Review №103

Rating: 1

My food was cold and rubbery. You could tell it was old or just been sitting there for a while. Fries was greasy, and chicken nuggets were hard and rubbery. This location was a let down.

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 4

Date: a year ago

Review №107

Rating: 4

Everything was going good it was nice and quiet I was enjoying my new when somebody had trouble at the kiosk and decided to make a big fuss about it other than that everything went smooth

Date: a year ago

Review №108

Rating: 1

9/11/23 around 8:30 I went to this McDonald s, I ordered CHICKEN NUGGETS FRIES APPLES ON THE SIDE AND A COKE WITH A MCFLURRY. Tell me WHEREE I said happy meal, tell me where please. The lady was hella rude, made a face and told me to speak louder and didn t even get my order right. Now, I have to eat only a handful of fries, a half cup of coke and my night is ruined. And no it wasn t bc I ordered apples, I ve ordered it before and they ve given it to me without the happy meal. I didn t wanna say anything anymore bc the lady looked done so I just left. But I m really mad, I was having such a good day.

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Date: a year ago

Review №112

Rating: 3

Its McDonalds.

Date: a year ago

Review №113

Rating: 5

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 3

Date: a year ago

Review №116

Rating: 4

Date: a year ago

Review №117

Rating: 1

Now i remember why i dont eat here food is gross fries were double frired not fresh and so were the chicken nuggets will not be back

Date: a year ago

Review №118

Rating: 3

Date: a year ago

Review №119

Rating: 1

Date: a year ago

Review №120

Rating: 1

You wouldn t like them if they were angry. The place was clean but some of the employees were grizzly. They messed up my sons order twice and gave him ugly looks (he s a kid). Anyways just be careful around there.

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 4

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Date: a year ago

Review №126

Rating: 1

Bad attitude from staff

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 1

I went to order 2 large fries and asked for bbq sauce. The cashier only gave me one but accidentally dropped it so I asked for another one and I told her the first one fell down and she said she s not even supposed to give it out and said its only for the chicken nuggets . She expects me to eat 2 large fries with one bbq sauce !

Date: a year ago

Review №129

Rating: 3

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 5

I was on a delivery but it seemed like a nice place, friendly staff and again I didnt say much so I wont make up anything. The person I delivered to didnt say anything, so Im happy cause they were. Parking: Theres was room to park and leave. Nice people.

Date: a year ago

Review №133

Rating: 1

Service here is horrible and employees are very rude. They need to be shut down. You cant ask them no questions or they get bad attitude about it. Call you rude.for asking for more ice or when she drop straw in drive through. Tayona got rude didnt want give us one. Even though she drop it.If you want be disappointed come here and treated like garbage go right ahead come here. The employee with black dress shirt cussed me out called me wet back. Im not even from Mexico I was born here. Parking: Crack and dirty

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 4

Cashiers were so polite.

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 4

Date: a year ago

Review №138

Rating: 5

Date: a year ago

Review №139

Rating: 3

They forget to put syrup with the hotcakes sometimes, French fries or even a whole sandwich. Parking: Something times the parking lot is full because it is attached to a gas station. Wheelchair accessibility: There are two wheelchair ramps on either side of the building.

Date: a year ago

Review №140

Rating: 5

Love this place

Date: a year ago

Review №141

Rating: 4

Date: a year ago

Review №142

Rating: 1

lady had a attitude for no reason like girl chill out u don t gotta be mcmad

Date: a year ago

Review №143

Rating: 1

Bad service

Date: a year ago

Review №144

Rating: 1

the lady at window w braids is disrespectful, don t go here, it isn t worth ur time, there is more near around u!!!!

Date: a year ago

Review №145

Rating: 1

Date: a year ago

Review №146

Rating: 5

I love it I love it

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 5

Mmmmmmmm

Date: a year ago

Review №149

Rating: 4

Lunchtime is ridiculous! Sat 15 minutes waiting and decided to go inside instead. People inside had been waiting just as long if not longer! Kiosk doesnt print receipts and reasoning for slow service was that Drive thru came 1st! Makes No Sense that going inside with less orders should take twice as long!

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 1

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 4

Date: a year ago

Review №154

Rating: 4

Hi mine experience was very good and helpful yes they do have ramps for handicapped Kid-friendliness: Hi yes they are so kid friendly

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 1

Always getting the order wrong They give you attitude if you check your order in front of them Fries and chicken dark like old oil Food : 1/5

Date: a year ago

Review №157

Rating: 4

Very fast service

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 4

I only go there for the cookies

Date: a year ago

Review №161

Rating: 2

constantly ice cream/frappe machine down

Date: a year ago

Review №162

Rating: 3

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 3

Date: a year ago

Review №166

Rating: 3

Date: a year ago

Review №167

Rating: 5

Good food

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 5

Always good..

Date: a year ago

Review №171

Rating: 1

I would hate to see these workers houses, this lobby is disgusting.

Date: a year ago

Review №172

Rating: 5

Its consistently the same ! Good!

Date: a year ago

Review №173

Rating: 3

Date: a year ago

Review №174

Rating: 3

They spend stressed

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 1

They never have ice cream !!!

Date: a year ago

Review №177

Rating: 5

This visit was great ,food was hot and fresh

Date: a year ago

Review №178

Rating: 3

They have their days, some bad shift, some good shifts. Has weird funky smell indoors during the day, decent working staff but mainly new hires come to train. I come here for breakfast sandwiches in the morning, the picture below is 50/50, meaning its either burnt or good everytime I order.

Date: a year ago

Review №179

Rating: 1

The audacity and the indifference they demonstrated by serving me the overcooked fries that no doubt had been under the heat lamps for probably an hour was horrible! Dry double cheeseburger without condiments added but the fries they served me had to be the worse Ive ever had in my life! Dont they even do any quality control or even have employees that take pride? Never be back to this McDonalds!

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 4

Date: a year ago

Review №182

Rating: 1

It always takes 30 min to get our online order and they always like ever time mess it up.

Date: a year ago

Review №183

Rating: 5

Date: a year ago

Review №184

Rating: 4

Dine in area is not the greatest, but theres really not much the store can do because is homeless who go inside the store every now and then, and they sometimes leave a mess.

Date: a year ago

Review №185

Rating: 3

Date: a year ago

Review №186

Rating: 5

Date: a year ago

Review №187

Rating: 4

Fuqua area in general is not that great but the servers were fast and friendly.

Date: a year ago

Review №188

Rating: 5

I like to go here because of the good atmosphere and the service is very good. The Managers are friendly, they always take my order well. I love how a Manager Ady prepares my coffee. Thank you for making my day start better

Date: a year ago

Review №189

Rating: 5

I love that they serve breakfast all day, they serve you quickly.

Date: a year ago

Review №190

Rating: 4

Date: a year ago

Review №191

Rating: 1

The girl at the register was nice ,the managers however were clueless. I was using a deal on the app. And they couldnt figure out how to do it . Their english wasnt too well,so I spoke to them in spanish and they kept on with the broken english. Then while eating we placed a mobile order to pick up at the counter. The manager called the order number once and started taking our food that was on the tray to the back. We had to call her to bring our food back. Who does that ? Then 5 min later she calls out another number for the customer to come pick up their food ,I guess they took too long she got that food and found a spot to sit and started eating it

Date: a year ago

Review №192

Rating: 4

Fast, Food was Good. Could not understand window dude though

Date: a year ago

Review №193

Rating: 5

Date: a year ago

Review №194

Rating: 5

Generally good service and friendly faces at this store. The drive thru was backed up but it was lunch time. Good job.

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 5

Good service . Great coffe

Date: a year ago

Review №197

Rating: 1

Date: a year ago

Review №198

Rating: 5

Never have shakes or ice cream

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 5

I love this McDonalds the food is always prepared fresh right in front of you the service is awesome theyre always greet you with a smile and tell you how your day is all around I love going here I suggest this place over any McDonalds

Date: a year ago