Cotton Patch Cafe

3231 Preston Rd Suite 12, Frisco, TX 75034, United States

Cotton Patch Cafe

About the Company

rating: 4.0

Family-friendly Texas-born chain dishing up hearty Southern recipes made from scratch. When you dine with us, it’s a chance to experience the best that Texas has to offer. We’re cooking up the flavors you love from all over this great state.

Categories

  • Restaurant

Contact Information

Phone: +1 972-668-4917

Website: https://cottonpatch.com/locations/frisco/?set=1

Address: 3231 Preston Rd Suite 12, Frisco, TX 75034, United States

Working hours
  • Monday: 10:45 AM–9:45 PM
  • Tuesday: 10:45 AM–9:45 PM
  • Wednesday: 10:45 AM–9:45 PM
  • Thursday: 10:45 AM–9:45 PM
  • Friday: 10:45 AM–10 PM
  • Saturday: 10:45 AM–10 PM
  • Sunday: 10:45 AM–9:45 PM

Photos

Reviews

Review №1

Rating: 5

Date: 3 days ago

Review №2

Rating: 1

My parents I have been coming here since this place opened. It s a down home, country restaurant. They love the salmon and cobbler. The food is wonderful. The service used to be amazing until their recent experience with John. At their last visit, he was rude, ugly and disrespectful to them and they do not want to return as a result. My dad simply asked for bread and John yelled at him in response screaming at my sad who has a of gold Don t talk to me that way! This breaks my heart as they have loved coming here for years and have never experienced service like this. I understand going through personal thing, however, leave that at home and do your job. Don t take it out on my parents or anyone else! I hope he is reminded that you can t treat people this way because someone asks for bread or anything what. They are elderly and did not deserve this treatment. Nobody does.

Date: 4 days ago

Review №3

Rating: 4

Excellent service. Good ambiance. Food was okay.

Date: 6 days ago

Review №4

Rating: 5

The food was great. Their service was top notch. Their fried food selection was delicious. Especially for a fried food fan likr myself. Their deserts were also awesome, one of my favorites was the Butter Cake. It just melts in your mouth. Its really a great place for friends and family! Would go again! Plus, shout out to Dade who was a great waiter.

Date: 6 days ago

Review №5

Rating: 5

All in all this was a great experience. Amazing food. Top of the notch service. And hats off to Mr. Dade who was an amazing server!!!

Date: a week ago

Review №6

Rating: 5

Kristen

Date: a week ago

Review №7

Rating: 5

The food and the service is great! Parking: The parking is good Food : 5/5 |

Date: a week ago

Review №8

Rating: 5

John D was great and the Roasted Turkey was awesome! Just in time for fall :)

Date: a week ago

Review №9

Rating: 5

John was great!!!

Date: a week ago

Review №10

Rating: 5

John was an Amazing server.

Date: a week ago

Review №11

Rating: 5

If you want food close to a home cooked meal try this place all of the food taste really good and my sever April was very good!

Date: a week ago

Review №12

Rating: 1

I use to love this restaurant, it has not been the same since the Pandemic. Over priced food with small servings and the quality of food has gone down also. Dont waste your money.

Date: a week ago

Review №13

Rating: 5

Love the new menu. Especially the T cast Cavier.

Date: a week ago

Review №14

Rating: 5

Date: a week ago

Review №15

Rating: 5

Food was good, and the staff was pleasant and trying hard.

Date: a week ago

Review №16

Rating: 5

I ve been coming to Cottonpatch for many years and the chicken fried steak has always been my go to. Especially, with the jalapeño gravy! The manager (Jennifer) is awesome and makes you feel like family.

Date: a week ago

Review №17

Rating: 1

The meatloaf was exceptionally small. 2.2 x 1. x .7, dry as wood, and nearly ice cold! The chicken and dumplings was gravy soup with no chicken and 2 dumplings that were the size of a marble. The peach cobbler-stone... No Words. All for nearly $50. Should have stuck with Cracker Barrel. The first and the last!

Date: a week ago

Review №18

Rating: 5

Came out with friends tonight and our server Dade was awesome. The food was good too. Next time I come I will ask to sit in Dade s section. Love the Dr Pepper Cake.

Date: 2 weeks ago

Review №19

Rating: 5

Waiter was extremely polite and the food was amazing! Parking: Shared with others in the shopping center Food : 5/5 |

Date: 2 weeks ago

Review №20

Rating: 5

Food was delicious. Was not disappointed at all

Date: 2 weeks ago

Review №21

Rating: 5

Great service, yummy rolls, nice salad

Date: 2 weeks ago

Review №22

Rating: 5

Seyed was a great server! Food came out fresh and delicious!

Date: 2 weeks ago

Review №23

Rating: 5

Dade was our server tonight and he took great care of my family tonight! The food was good and everyone was so welcoming

Date: 2 weeks ago

Review №24

Rating: 5

Great customer service.

Date: 2 weeks ago

Review №25

Rating: 5

Abbey our server was amazing! Very social, attentive. She saw a man in need through the window and she stepped out of her way to go help him! Food was great and fast. But I would come back just to see Abbey! One Special caring person!

Date: 2 weeks ago

Review №26

Rating: 5

Date: 2 weeks ago

Review №27

Rating: 5

Abby is amazing as a server. Thanks for great food and fantastic service. Kid-friendliness: Cotton Patch is great for our special needs adult. Food : 5/5 |

Date: 2 weeks ago

Review №28

Rating: 5

Abby is the best! The staff are always amazing and friendly. They treat you like family. I love going somewhere with awesome food and environment.

Date: 2 weeks ago

Review №29

Rating: 5

Kid-friendliness: The staff was so sweet to my baby boy and myself we had a wonderful very hospitable experience Food

Date: 2 weeks ago

Review №30

Rating: 4

April was amazing. Food came out quickly and was warm. Hostess was very friendly.

Date: 2 weeks ago

Review №31

Rating: 5

Perfect location, service, atmosphere and food here!! Thank You All!! Food : 5/5

Date: 2 weeks ago

Review №32

Rating: 5

Really enjoyed the food. The pork chop was well seasoned and juicy. The broccoli rice casserole was on point. The macaroni and cheese was simple and delicious. All around great experience. Well be back.

Date: 2 weeks ago

Review №33

Rating: 5

We come here at least once a week for lunch. The food is delicious and a really good value. And the service is always friendly!

Date: 2 weeks ago

Review №34

Rating: 5

Service at this location has improved so much in the last 6 months. Not sure what theyre doing differently but they should keep it up! Vegetarian options: Broccoli, rice casserole, baked potato, fried green tomatoes, fried mushrooms

Date: 2 weeks ago

Review №35

Rating: 5

Love your cute new young lady hire, Arie

Date: 2 weeks ago

Review №36

Rating: 5

Had Timothy G. for server - very friendly, polite, and attentive. Chicken fried steak is excellent and a real bargain as one of their daily value meals.

Date: 2 weeks ago

Review №37

Rating: 4

My waiter John was amazing. It was my first time here he recommended the pork chops and I got that with a side of mash and macaroni and cheese the pork chop and the mash were wonderful the mac and cheese came out a little on the cold side not cold but not hot . I also ordered the fried mushroom and green tomatoes which were very good I recommend them any day. but other than that everything was amazing the staff was great very friendly very courteous very prompt.

Date: 2 weeks ago

Review №38

Rating: 4

Kid-friendliness: Great atmosphere Food

Date: 2 weeks ago

Review №39

Rating: 5

Date: 2 weeks ago

Review №40

Rating: 5

Date: 2 weeks ago

Review №41

Rating: 5

Jordan was an amazing server!!! She was very attentive and we never had to ask for anything. She was on top of it. Thank you!

Date: 2 weeks ago

Review №42

Rating: 5

Jordan was amazing

Date: 2 weeks ago

Review №43

Rating: 5

Date: 2 weeks ago

Review №44

Rating: 5

Dine in experience was great. Dade was phenomenal!!!

Date: 3 weeks ago

Review №45

Rating: 5

Christopher is an AMAZING server!

Date: 3 weeks ago

Review №46

Rating: 5

John is always so pleasant and efficient. Thank you!

Date: 3 weeks ago

Review №47

Rating: 5

We recently had a chance to dine at Cotton Patch after a long absence. Wow! They knocked it out of the park. We always loved the food and it was amazing, including the rolls. The best treat was our waitress Olivia. Her timing was excellent. At our request, we learned a little about her life. She is such an asset to that restaurant that we had to tell their manager Julie. She was very appreciative of the good feedback as it is not always what they receive in the business. Keep up the great work Cotton Patch. Hoping to have Oliva wait on us again.

Date: 3 weeks ago

Review №48

Rating: 5

First time, we will definitely become regulars. Food was delicious, made me feel at home with my grannies home cooking minus having to help do the dishes. I got the special for the day which allowed for 6 sides! Best decision. Those garlic mashed potatoes are fuel for the soul. Fried pickle chip fan? Get those! Relaxed, cozy atmosphere. Excellent service, our waiter was very friendly and so was everyone else that checked in on us. Clean bathrooms is always a special bonus. Highly recommend.

Date: 3 weeks ago

Review №49

Rating: 5

Our server Chris was great! He was friendly, knowledgeable, and checked in frequently. Food was great, first time trying their turkey and cornbread dressing. Cant wait to go back and try a different menu item.

Date: 4 weeks ago

Review №50

Rating: 5

Date: 4 weeks ago

Review №51

Rating: 1

This is one of our favorite places for a great home cooked meal! The chicken fried chicken, my personal favorite are the fried green tomatoes and the fish are amazing. The sides are beyond delicious!!!

Date: 4 weeks ago

Review №52

Rating: 5

Date: 4 weeks ago

Review №53

Rating: 5

We had a fun evening with friends. The service was great and the food was too. We highly recommend Cotton Patch! Parking: Parking is not a problem!

Date: 4 weeks ago

Review №54

Rating: 5

We had amazing service and great food!

Date: a month ago

Review №55

Rating: 2

The place not clean, the edges of the windows next to our booth looks like never cleaned. Our favorite dish is not as good as it used to be, mashed potato not fresh looks and tast old,green beans from a can. Kid-friendliness: My kids enjoyed the crayon and coloring.

Date: a month ago

Review №56

Rating: 5

I usually visit Cotton Patch on a regular basis, weekly !!!My regular server, John, is very observant to my needs and remembers what I like. I am greeted with a smile and a hug! I love the food and it always seems fresh!!!! You must visit Cotton Patch for home cooking!!!

Date: a month ago

Review №57

Rating: 5

Love this place and our server John is always wonderful.

Date: a month ago

Review №58

Rating: 5

We love Cotton Patch! Timothy G was awesome and so in tune with our needs! Smiling and being nice to everyone he met. He is a great asset to have on your team!!! Thank you for being our favorite home style food location.

Date: a month ago

Review №59

Rating: 5

Server performed very well in all categories Dietary restrictions: Gluten free Food : 5/5 |

Date: a month ago

Review №60

Rating: 5

Food was served hot (temp) which is important to me. Liam, our waiter, was outstanding. He checked on us both several times. Our overall experience was very good. Thx

Date: a month ago

Review №61

Rating: 5

Date: a month ago

Review №62

Rating: 5

Our waiter was nice, and the food was good

Date: a month ago

Review №63

Rating: 5

Date: a month ago

Review №64

Rating: 5

Ive been going here weekly for the past 6-9 weeks for lunch, and I either bring my family or my entire work team- the food quality is consistently good and service is consistent. The pricing I find to be pretty fair, amidst inflation. They have a pretty good Sirloin on the menu that makes Cotton Patch a favorite stop every week, given that its always cooked medium rare as requested and seasoned properly. For $16ish, its pretty unbeatable. I will continue visiting this location!

Date: a month ago

Review №65

Rating: 5

Christopher, our waiter, was fantastic! The $9.99 meals are a great deal we loved them. Well definitely be back!

Date: a month ago

Review №66

Rating: 5

All was good, and our waiter, Dustin was great. Parking: Right at the door Food : 5/5 |

Date: a month ago

Review №67

Rating: 5

There aren t too many places in The area that serve chicken fried steak and when I have a mad craving, this is where I go. In fact, chicken fried steak is a special on Mondays for just $9.99 and it is delicious. I always get fried okra with it, and it instantly brings me joy. It s a delicious classic recipe that I always eat over here whenever I m seeking some comfort.

Date: a month ago

Review №68

Rating: 5

Everything was outstanding, except the music was so loud it was deafening! John, our server, did an amazing job for us. He has excellent hearing to understand our order over the noise.

Date: a month ago

Review №69

Rating: 5

Y all gotta check them out 1st time there and Food was really good . The rolls and mushrooms were a I need me some more .. lol Dessert OMG didn t stand a chance .. Great Service ..

Date: a month ago

Review №70

Rating: 5

Update as of Aug 2024 - The wait staff went above and beyond with my two girls. The girls decided to doodle on my arm with some magic markers they had, and the wait staff seeing this all eventually volunteered to get their own custom tattoos from them. It was such a spontaneous and wholesome experience for my two girls, and it really speaks to character of the staff here. Food was also excellent as well. Highly recommend this place!

Date: a month ago

Review №71

Rating: 5

Amazing Staff , Friendly Faces And Fast Service. Ask For Dulce Hernandez When You Come , Her Professionalism And Infectious Personality Makes The Overall Experience Even Better. Shoutout to Cedric Bowman (Cafe Manager ) For Running a Clean Tight Ship !!!

Date: a month ago

Review №72

Rating: 5

Date: a month ago

Review №73

Rating: 5

We had a nice experience. Both Sharra and Jennifer were happy and helpful.

Date: a month ago

Review №74

Rating: 5

Timothy G. was our server tonight and he was absolutely amazing and attentive. The food was so amazing and the atmosphere was awesome.

Date: a month ago

Review №75

Rating: 5

Hwy 121 and Hall Johnson Rd location in Grapevine is always on point. Excellent food, service, and prices.

Date: a month ago

Review №76

Rating: 5

Awesome Food , Great & Quick Service , & Super Payment Systems

Date: 2 months ago

Review №77

Rating: 5

Our server Stephanie was absolutely amazing, she greeted and seated us with a smile and made sure we were comfortable. The food also was amazing. Lastly, I think that it s outstanding that the owner/manager comes around to check on the guests.

Date: 2 months ago

Review №78

Rating: 5

Excellent food & service! We love all the food offered at Cottonpatch! The chicken Fried Steak was delicious! You have to come & be experience food & service! Excellent!!!! Vegetarian options: Excellent choices Parking: Free parking & more spots available.

Date: 2 months ago

Review №79

Rating: 5

The food is like Momma used to make and the service is warm and welcoming. This place has become a weekly regular for us.

Date: 2 months ago

Review №80

Rating: 5

Date: 2 months ago

Review №81

Rating: 5

Always a great go-to place for lunch. Food is excellent and prices are pretty reasonable.

Date: 2 months ago

Review №82

Rating: 4

Date: 2 months ago

Review №83

Rating: 5

Food was great! Our server John O was great.

Date: 2 months ago

Review №84

Rating: 5

The family and I really enjoyed the food, service and atmosphere. It is a pleasure.

Date: 2 months ago

Review №85

Rating: 5

Our server tonight was Daniel and he was amazing. Very attentive, great attitude, and just an overall great experience.

Date: 2 months ago

Review №86

Rating: 5

Managed very well! Service is superb! Lastly, my food was delicious.

Date: 2 months ago

Review №87

Rating: 5

Great place. Great service! Timothy was amazing!!

Date: 2 months ago

Review №88

Rating: 1

My experience with Daniel as our server was disappointing to say the least. From the moment we were seated, his demeanor was uninterested and aloof. He took our drink orders with a sigh, as if it was a burden to him. Throughout the meal, he rarely checked in on us, and when he did, he seemed impatient and annoyed when we asked for simple requests like more water or condiments. The worst part was when our food finally arrived, which took longer than expected. Daniel brought out the wrong dish for one of our party members and instead of apologizing, he blamed the kitchen staff and said it wasnt his fault. He made no effort to rectify the mistake promptly, leaving us waiting even longer while the rest of us started our meals. When it came time to pay, Daniel seemed to rush us through the process, practically throwing the bill on the table without asking if we wanted dessert or anything else. Overall, his lack of professionalism and poor attitude seriously detracted from what could have been an enjoyable dining experience. I would not recommend having Daniel as your server if youre looking for good service and a pleasant dining atmosphere.

Date: 2 months ago

Review №89

Rating: 5

Great deal for dinner and jalapeño gravy on Chicken Fried Steak was delicious. Beef Tips were good too, but think theyre discontinued We had really good service too! Kid-friendliness: Kids menu has a lot to offer

Date: 2 months ago

Review №90

Rating: 2

Food was below average. My French fries are soggy.I had to send them back. It appears this place is went down hill

Date: 2 months ago

Review №91

Rating: 2

Ive dined at this location probably a dozen times before and have always had a good time... until our most recent visit. Our server was an unnerving and rude older man. The entire time he seemed like he did not want to be there and only refilled our drinks once despite our being there for close to an hour. If youre reading this sir, you need a serious attitude adjustment.

Date: 3 months ago

Review №92

Rating: 5

Great food. Like home. Lemonade very nice and refreshing.

Date: 3 months ago

Review №93

Rating: 5

Date: 3 months ago

Review №94

Rating: 5

Date: 3 months ago

Review №95

Rating: 5

Date: 3 months ago

Review №96

Rating: 5

Parking: Parking varies, it depends on what time of the day you are dining. If you aren t able to park in the parking lot, there s always parking across the street. Kid-friendliness: Caters to the kids appetite. A kid size portion of meat/vegetables along with a drink and dessert. What more can a parent ask!

Date: 3 months ago

Review №97

Rating: 4

Date: 3 months ago

Review №98

Rating: 5

Date: 3 months ago

Review №99

Rating: 1

Date: 4 months ago

Review №100

Rating: 5

Food came out fast, service was polite, and it was not busy when we went in for lunch around 2:00 p.m.

Date: 4 months ago

Review №101

Rating: 5

Our server was exceptional! We had a large party and she really took care of us!

Date: 4 months ago

Review №102

Rating: 5

Good food and service.

Date: 4 months ago

Review №103

Rating: 5

Date: 4 months ago

Review №104

Rating: 2

Date: 4 months ago

Review №105

Rating: 5

The Cotton Patch is one of my favorite places to go. It is homemade cooking, just like mamas, at its finest. I especially enjoy their chicken fried steak, and blackened tilapia; Of course the vegetables are fresh and inviting as is their stewed apples. On Sunday, I tried, for the first time, their delivery service. It was pouring rain and I just didnt want to get out in it. I tried to talk myself out of the Chicken Fried Steak I had been dreaming of for weeks, but finally gave in and called. The meal showed up on time, well-packaged...and the driver was smiling and friendly, even making the delivery in all that rain! Yes, I had to warm it up a little to turn the warm into hot...but I expected that. The meal...as always was spectacular. Ill definitely do delivery again, although I love the ambiance of The Cotton Patch. Give them a try...you wont be disappointed.

Date: 4 months ago

Review №106

Rating: 1

How does this place stay in business. One of 3 couples in there on a Friday night. All staff wanted to do was play in the kitchen and yell and scream. Sat there 15 min before even our drink order. Cheese fries came out cheese not melted. Broccoli rice casserole had NO broccoli in it. Potato soup you could eat with a fork. Watched our waiter leave with another guy and was gone 20 min. No one checked on us during this time. How would they handle a rush if they ever got one.

Date: 4 months ago

Review №107

Rating: 5

Awesome food and great environment, Felipe our server was awesome!

Date: 5 months ago

Review №108

Rating: 5

Great food and Great service. Parking: Free and found a spot right away. Kid-friendliness: They have a kids menu or share your plate with your kids. Wheelchair accessibility: Yes, easily asseable.

Date: 5 months ago

Review №109

Rating: 1

When we walked in there was no hostess and then some lady sitting at a table on her phone finally walked over to greet and seat us. The service was poor considering there was only us and one other party there. The server wasnt very attentive. We havent been feeling well since we had the food.

Date: 5 months ago

Review №110

Rating: 5

John O is a great serve, who has waited on me and my co-workers for years. Always pleasant and gives great service.

Date: 5 months ago

Review №111

Rating: 5

Date: 5 months ago

Review №112

Rating: 5

Good Southern style comfort food.

Date: 5 months ago

Review №113

Rating: 1

I do NOT recommend and we will not come back to this restaurant. The hostess/waitress gave us a negative attitude when I asked her that we would prefer to sit by the window rather than the table right in front of the bathroom where you can clearly see people go in/out of and smell chemical cleaners from it. We ended up leaving the restaurant because we were clearly ignored by all of the staff. We sat and waited for longer than 30 minutes, without anyone talking to us or offering us drinks. I will also point out that there were other servers in there that were just standing around so I felt like they were ignoring us on purpose. We left hungry without trying any food or drink. Will never come back here and I will let everyone I know about this experience so they don t suffer the same.

Date: 5 months ago

Review №114

Rating: 1

My husband and I went to the Cotton Patch Cafe, the hostess took use to the table right outside the bathrooms. My husband requested a different table as there were quite a few available. He pointed to one by the window and I asked if this would be ok, the hostess said yes. Once we sat down I noticed the table was sticky. And then we proceeded to sit there for over 30 minutes and NO ONE spoke to us. No one offered water, or even a I ll be with you in a minute. We will not be back, and I ll never recommend.

Date: 5 months ago

Review №115

Rating: 4

I went in with my family right after we had to make plans for a funeral for our loved one so there was 10 of us adults and one baby .The waiter was the worst waiter I ever seen to start everytime one of us ordered he rolled his eyes he had horrible attitude so first we let go my sister told him her and her husband where on One ticket like he told us too he rolled his eyes at her was short with so we get our food I had chicken fried steak cut into it and immediately saw long hair the waiter than says what now wow ok we said there a hair in my food rolled his eyes again and went ugh at that moment my shy daughter in law saw oh no he pissed off for last time she went talk to manager the Manger says he mad bc he havi g ro do everything ao she pulled him from. Our table thank God and she was awesome the one thing I thought was messed up and Ive been in food service as manager if someone had hair in food I discount that meal only or not charge Im was not asking for free meal but 16 dollars for hair in food is not right and it dont matter whose food it is plus after our day of planning our husband ,father funeral we had to deal with that jerk honestly if I was his Manger he be out a job ,Manger did wonderful service but we wont ever go back to any other cotton patch over the mistreatment if the waiter just tip to make good money waiting tables dont mistreat everyone beware of this jerk

Date: 6 months ago

Review №116

Rating: 1

Date: 6 months ago

Review №117

Rating: 4

The food was cooked to order just the way I like it, keep up the good work.

Date: 6 months ago

Review №118

Rating: 2

The service and atmosphere ok. Table was sticky. Fried bacon appetizer lacked any seasoning. Ordered fried flounder, received baked flounder. Pork medallions were very tough. This was after being reassured before ordering they would be tender and juicy. Macaroni in the Mac and cheese was undercooked. Borderline hard. The grilled fish, although not what was ordered, was good. The chicken and dumplings had a good amount of tender chicken. Rolls were eh. The cinamon apples were the best item we had. Overall a subpar experience. I would not recommend

Date: 6 months ago

Review №119

Rating: 5

Date: 6 months ago

Review №120

Rating: 1

Ordered meatloaf, garlic mashed potatoes, baked squash and and extra side of green beans.On top of paying $25.00 dollars for it. The potatoes were cold and didn t get the green beans. While sitting and waiting on my food I witnessed an employee who was leaving for the day grab a roll with her hands with no glove. Another employee scratched his head with the little black container in his hand and then put butter or something in it and placed it on the plate. The next employee must of had a runny nose because he wiped his nose with his hand and then went and picked up food and took to the customer. He also grabbed a roll from the warmer with same hand. This was on Sunday the 24th of March at 5:00pm. With this being said I will never eat at this place again.

Date: 6 months ago

Review №121

Rating: 1

We got there and the host sat us. We waited over 10 minutes and no one had greeted us at the table. We saw many waiters and waitresses walking around and looking at us. We gave everyone at least another 10 seconds to say well be right with you. No one came to say anything! I could understand if they were busy but they werent. We went to walk out and a server with curly hair grabbed our menus and walked to the front to put them up. As a former co worker this behavior is completely unacceptable.

Date: 6 months ago

Review №122

Rating: 4

Date: 6 months ago

Review №123

Rating: 5

Wow! I am so impressed with how good the food was that I just received! Just moved to the area, so happy to know I can get some good food like this when I don t feel like cooking. 10/10!

Date: 6 months ago

Review №124

Rating: 1

If I could give this place NO zeros I would, this was my first time ordering here, but a friend recommended saying it was good, specifically bragged about the skillet cornbread. One big bite into it and I get a mouthful of RAW cornmeal and it was burnt on the outside. They sent rolls also so I tried them and omg, mouthful of raw dough!! Spent almost $50 and lost my appetite completely. I will NEVER order from this place again, called and was not able to speak with the manager Jessica, she was too busy!

Date: 6 months ago

Review №125

Rating: 1

Worst Cotton Patch we have ever eaten at. Server was John who acted like he could care less. And there were only 4 other tables filled in the entire restaurant. Food was cold, had to ask for warmer rolls, John did not refill our glasses, and the partitions were filthy with fingerprints. To say this was a bad experience is an understatement.

Date: 6 months ago

Review №126

Rating: 4

Date: 6 months ago

Review №127

Rating: 1

We sat for 10 minutes without even having an order for drinks taken while people who we seated after us had already had drinks and a order taken and seated behind and infront were tended to while we sat ignored

Date: 7 months ago

Review №128

Rating: 3

Date: 7 months ago

Review №129

Rating: 3

Date: 7 months ago

Review №130

Rating: 5

Date: 7 months ago

Review №131

Rating: 5

Dietary restrictions: Lots of halal pescaterian options. Food

Date: 7 months ago

Review №132

Rating: 2

Ive been here before. Food is fine. Last time in though was a bad experience. There were several tables(5-6) taken when we were seated. We waited 6-8 minutes looking over the menu and chatting. None of the wait staff even spoke to us, so we got up and left. Do better.

Date: 7 months ago

Review №133

Rating: 5

Date: 7 months ago

Review №134

Rating: 5

We can always count on phenomenal food at excellent prices at the Frisco Cotton Patch. Our favorite veggies are the baked squash casserole and broccoli rice casserole.

Date: 8 months ago

Review №135

Rating: 4

Date: 8 months ago

Review №136

Rating: 2

Use to love coming to Cotton Patch, but It has gone downhill- say at a booth and floor was sticky and gross. The gentleman that sat me down (John) took my drink & food order and did not bring the rolls- was gone for a while. Someone else brought the food. So far It was all ok! But when I see my waiter come out of the bathroom with paper towel up his nose I become concerned. I had asked the person that brought me the food for rolls and still nothing. I started eating my flounder and wow- It was soooo salty!! I couldn t eat It. I finally got the rolls (brought by the my waiter) and he began to tell me that he had a massive nose bleed in the bathroom! I told him that I was sorry and he continued to describe It. I m trying to eat my lunch! I asked for some tartar sauce to see if I could eat this fish and he brought It OVERFLOWING and all over his hands! It dripped on the sticky floor and the table! Not coming back!!

Date: 8 months ago

Review №137

Rating: 5

Date: 8 months ago

Review №138

Rating: 1

Incredibly racist staff, do not recommend. Food was cold as well!

Date: 9 months ago

Review №139

Rating: 1

We have been going here for ten years but today the lady manager has been so unprofessional. I did not received my entire order and they know it. Instead of her getting on the phone and offering to credit me back for the food they missed she had the staff keep me on hold. Even though the restaurant is completely empty. It was no need to do that. Get a new manger.

Date: 9 months ago

Review №140

Rating: 5

Date: 9 months ago

Review №141

Rating: 1

The worst cotton patch Ive ever been to. Service - Slow Atmosphere - Not friendly ** SECOND TIME HERE ** Waiter John Not Nice.

Date: 9 months ago

Review №142

Rating: 1

This place has gotten progressively worse over the past few years. The food tastes old and microwaved. Food items were questionable colors and textures. I just regret being forced to eat here again. I rather any frozen meal at the grocery store.

Date: 9 months ago

Review №143

Rating: 5

Our waiter John is the best. We always go for girls lunch.

Date: 9 months ago

Review №144

Rating: 5

We frequent this Cotton Patch location often and I have to say they never disappoint. They were fairly crowded on Saturday night, but we got our food in a very timely manner and as always the food was delicious! My favorite is the Grilled Cajun Duo (Fish and Shrimp), but have tried most of the items on the menu over the years and you cant go wrong at this Cotton Patch if you are looking for some awesome comfort food and not have to wait for an hour for a seat.

Date: 9 months ago

Review №145

Rating: 5

Date: 9 months ago

Review №146

Rating: 5

The Ranch hand was very good. It was a Hamburger steak, well seasoned, topped with brown gravy, onions and cheese. We both had this item and both were cooked the way we requested. The only thing negative was the food was a little more salty than were used to,so you may want keep that in mind. The rolls and sides were all good. The servers were friendly and helpful but were evidently a little understaffed as we never got our To go cup for our drink. The parking was free but very tight for a large vehicle. It was clean except for the plexiglass dividers needed to be cleaned. I would definitely return if were ever in the area again.

Date: 10 months ago

Review №147

Rating: 5

Date: 10 months ago

Review №148

Rating: 4

Date: 10 months ago

Review №149

Rating: 5

Date: 10 months ago

Review №150

Rating: 3

Date: 10 months ago

Review №151

Rating: 5

Their chicken-fried steak is the best! And they have a free special for vets on Veterans Day.

Date: 10 months ago

Review №152

Rating: 5

Consistently excellent comfort food. Friendly service, and I was in and out during my lunch hour in about half an hour.

Date: 10 months ago

Review №153

Rating: 4

Date: 11 months ago

Review №154

Rating: 5

Wes is one of the best servers. He truly makes you feel welcomed. He remembers us Everytime. He is what makes this place ahhhmazing!

Date: 11 months ago

Review №155

Rating: 5

Really enjoyed our visit! John was amazing and provided great service!

Date: 11 months ago

Review №156

Rating: 5

I had an absolutely delightful dining experience at the Cotton Patch Cafe in Frisco, TX. My girlfriend and I visited recently, and we were thoroughly impressed with the quality of food and service. We ordered the fried catfish and the chicken fried chicken, and both dishes exceeded our expectations. The fried catfish was perfectly crispy on the outside while tender and flavorful on the inside. The chicken fried chicken was also outstanding, with a deliciously seasoned crust and moist, tender chicken underneath. It was evident that the kitchen takes great pride in preparing these dishes. What truly made our visit exceptional were the wonderful waitresses who served us. Two waitresses, one named Gabby and one named Jennifer, went above and beyond to ensure that we had a memorable dining experience. Their attentiveness and friendliness added a special touch to our meal, and we genuinely appreciated their outstanding service. We left the Cotton Patch Cafe with full and contented bellies, grateful for the delicious food and the exceptional service we received. These two waitresses deserve special recognition for their dedication and professionalism. Their commitment to providing a top-notch dining experience truly stood out, and we hope they continue to excel in their roles. We will certainly be returning, and we wholeheartedly recommend this restaurant to anyone looking for delicious comfort food and outstanding service.

Date: 11 months ago

Review №157

Rating: 1

Ordered two sides with the chicken fried steak that was very cold and crusty. They look like theyve been sitting under a lamp or on a buffet table all day. And the Mac n cheese looks like it was made from a box. The chicken fried steak breading wont even stay on the meat it was so cold and soggy. Very disappointing. UPDATE: I tried to warm up the Mac n cheese, tasted it. Definitely tasted powdered based. Threw the entire meal in the trash. Wasted money.

Date: 11 months ago

Review №158

Rating: 5

Good food. Had chicken fried chicken with veggies and a side of green fried tomatoes. All excellent. Food came out extremely fast, impressive!

Date: a year ago

Review №159

Rating: 5

Good service and good food. It is a healthier choice than some of the others.

Date: a year ago

Review №160

Rating: 1

Extremely disappointing to-go experience. We waited over 45 minutes past the promised time, only for the manager to inform us they didnt even have what we ordered available. We witnessed more than five groups endure waits of over 30 minutes past their to-go order time. To make matters worse, a server was using his BARE HANDS to serve up food in to-go boxes! Then they didnt even provide the correct food we ordered. This marked our first and last visit to this Cotton Patch.

Date: a year ago

Review №161

Rating: 1

This was my first and last time at this restaurant, terrible customer service and rude workers. The workers spend more time gossiping and complaining than helping customers. I came in on 9/20/23 around 7:15pm to pick up an order and I went to the pickup area for online orders. There s a lady who s grabbing her order and talking to the worker who helped her and I wish I would ve got her name to put in this review but she was a blonde heavy set lady, they re chitchatting which is totally fine but about 15 mins go and by now me and the worker have made eye contact several times and she still continues to keep chitchatting with the lady about her personal life and how she works in a doctors office and gets yelled at over the phone by old people durning the day and then comes to work in the restaurant in the afternoons and gets yelled at by customers at this restaurant and just overall complaining about both places that she works at. Meanwhile I m still waiting in line and another customer is now waiting in line, a second female worker who was short and thin comes from the kitchen area and looks at me and the other lady in line and just ignores us and joins the conversation between the blonde heavy set lady and customer which now I m assuming they all know each other by the way the conversation was going. The heavyset blonde lady makes eye contact with me again and she walks away and heads to the bread station behind them meanwhile still participating in the conversation, finally after a couple more minutes the customer finally says goodbye to them both and leaves. I finally received help from the short and thin female worker who doesn t bother to even say hello first but she gives me my order and I leave. I wish I would ve got both the workers names because I would ve mentioned them in this review they both were extremely rude and just provided terrible service.

Date: a year ago

Review №162

Rating: 5

I just ordered on uber eats from here and WOW! After a long day of working outside, this HIT! My family and I will definitely be ordering again. I don t need a husband when I have those loaded mashed potatoes bro. No man could ever satisfy me the way that delectable mash does. The strawberry lemonade is also super sour and refreshing. I ate too much to try the butter cake, but I will be revisiting her at 3am tonight. I don t expect to be disappointed because everything was delicious.

Date: a year ago

Review №163

Rating: 4

The food here is getting worse or I keep going on the day the wrong cook is in the kitchen. The food had been bland the past 3 times I ve been. It use to be finger licking good. I ve gotten use to standing waiting to be seated although they re not business. None of the wait staff ever smiles they re so unhappy that it makes you feel sad for them. I really hope new management comes in and gets things together because it s a great place for southern food

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 1

Everytime we asked for something we either never received it or took 30 mins to get. The staff spends most of there time hiding behind the soda machine then working. This place is a joke

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 5

Great food and service. Friendly people, and , low prices. When I can get a full meal with a drink and tip for under $15, that s not found very often anymore. You have to try the chicken fried chicken with jalapeño gravy. Wheelchair accessibility: Handicap parking, Double doors, tables and booths, wide isles

Date: a year ago

Review №168

Rating: 5

Good food at fair price!!! Very attentive service!!! Food

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 1

We ordered chicken fried steak. The first time we ordered it was really good. The last 2 times it was awful. The chicken fried steak was burned. They only gave us a spoonful of gravy. It wasnt even edible.

Date: a year ago

Review №171

Rating: 1

Came to the Cotton Patch Sunday afternoon to have a late lunch. We were immediately taken to our booth. After 15 minutes of waiting and not a single employee came to our booth we left. Sad.....

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 3

Food was ok not over the top. Staff was a bit lacking, for the hours we arrived the staff was a bit slow in cleaning,about 15% occupied. The carrot cake dont bother not worth it.

Date: a year ago

Review №175

Rating: 4

This is always a decent location. Good for a family dinner.

Date: a year ago

Review №176

Rating: 5

good food, service is quick and friendly.

Date: a year ago

Review №177

Rating: 1

I wasnt going to write a review but everything was wrong. Early Friday dinner. First they sat us near the bathroom. Lots of empty places, so we requested a change. We waited over 10 minutes before someone came to get our drink orders AND this was only because we flagged they down. The orders were wrong. We noticed a lot of servers walking around trying to find the correct tables for other orders. We asked if they still had cornbread muffins. Yes, but then we got the cornbread skillet. When we did get the correct food, it was barely warm. We had to ask for refills. We finally got our tickets and they were wrong. They were corrected and one of the tickets didnt include the merchant or customer tickets. There was more but tired of typing. The waiter was nice but why so many mistakes. I have an issue with Cotton Patch anyway, usually something is bad with the food but this was the worst of everything ever experienced.

Date: a year ago

Review №178

Rating: 5

Food and service was great. Chloe was very patient with us and especially our child. We are looking forward to returning soon.

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 5

Good food, but we want our 2 pork chops back...2 chicken fried chicken that you use to serve..raise the price if you have to but give us our moneys worth. After all we are fat Americans people all over are talking not enough food.! Theres not a shortage in chickens ,and the pigs right??

Date: a year ago

Review №181

Rating: 2

Bad food too noisy filthy bathroom

Date: a year ago

Review №182

Rating: 5

The food was Amazing. This location in particular has the best food; compliments to Chef. My Waiter John is superb at his job. He is so professional. Everybody was just so friendly; love it and will go back.

Date: a year ago

Review №183

Rating: 1

Dont order take out and expect a decent meal. No chicken in the Chicken and Dumplings. Nothing says dinner like starch water in a cup... yum!

Date: a year ago

Review №184

Rating: 5

Attentive service, good food and nice atmosphere, easy to hear your conversation at your table. We really enjoyed the Peach and Blueberry Cobbler. Definitely recommend.

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 3

Date: a year ago

Review №187

Rating: 5

Good food here

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 5

The food was really good, our waitress was amazing. Will definitely be going back.

Date: a year ago

Review №190

Rating: 1

Got sat, about 15 minutes passed and no one showed up, table was sticky as well as the menus. Not coming back

Date: a year ago

Review №191

Rating: 5

Great food

Date: a year ago

Review №192

Rating: 5

We went there today.. they were short of staff but the manager and staff were great and our food was delicious. Great management and handling the situation well.

Date: a year ago

Review №193

Rating: 1

The service here was kind of horrible for my family and I. The food wasn t that good and the service was equal. I love Cotton Patch Cafe and this place is not like some of the others.

Date: a year ago

Review №194

Rating: 2

We love this location every time we come in the service and the food is always on point and served in a timely manner. However my daughter showed me a video online portraying the manager who took care of us last week being very unprofessional and it was very disturbing to see. Probably will not be back to this location.

Date: a year ago

Review №195

Rating: 4

Date: a year ago

Review №196

Rating: 5

Tonight we tried cotton patch and Ehab was out waiter. Such a great young man. So attentive and sweet. He made sure our experience was great. It s hard to find service that good anymore. Thank you for taking care of us. Parking: Fast and easy to get in and out.

Date: a year ago

Review №197

Rating: 3

Overall the food was decent but the restaurant is clearly understaffed. Our server was super kind but clearly being pulled in many direction which resulted in us sitting for long periods of time without drinks or refills. Our food came out in a decent time but the fires were not very good. Chicken was great! Overall, will be sure to give them a chance when they have more staff.

Date: a year ago

Review №198

Rating: 3

We visited on a Saturday night at Frisco location. There was no waiting to be seated. The place was clean. The entrees and sides were hot and fresh. I am giving 3 stars due to very slow service. It seems the staff was overwhelmed.

Date: a year ago

Review №199

Rating: 1

Jeremy a manager at Frisco location was very rude and had an attitude. I made a complaint and he snatched my bag order out of my hand. Then told me, Well dont come back then. I could not believe the hostility and the way I was treated.

Date: a year ago

Review №200

Rating: 5

Date: a year ago