Andy's Frozen Custard

11575 Frisco St, Frisco, TX 75033, United States

Andy's Frozen Custard

About the Company

rating: 4.7

Andy's uses the freshest ingredients for a frozen custard experience you can't get anywhere else.

Categories

  • Dessert shop
  • Dessert restaurant
  • Ice cream shop
  • Sundae restaurant

Contact Information

Phone: +1 469-219-7565

Website: https://locations.eatandys.com/ll/US/TX/Frisco/11575-Frisco-St

Address: 11575 Frisco St, Frisco, TX 75033, United States

Working hours
  • Sunday: 11 AM–11 PM
  • Monday: 11 AM–11 PM
  • Tuesday: 11 AM–11 PM
  • Wednesday: 11 AM–11 PM
  • Thursday: 11 AM–11 PM
  • Friday: 11 AM–11:30 PM
  • Saturday: 11 AM–11:30 PM

Photos

Reviews

Review №1

Rating: 5

Just moved to tx and Ive been to this chain literally twice already. Im a lactose intolerant girly but this custard does no harm so i decided why not. Will frequent when I want a treat.

Date: 21 hours ago

Review №2

Rating: 5

Yummy

Date: 4 days ago

Review №3

Rating: 5

My favorite ice cream is the Snow Monster Concrete at Andy s. Love it!

Date: 4 days ago

Review №4

Rating: 5

Its hard to find a place that makes MALTS anymore, but this place makes DOUBLE malts! My childhood experience at the pharmacy fountains is back and I love it! Shakes are for wussies..

Date: a week ago

Review №5

Rating: 5

Must try key lime pie ice-cream

Date: 3 weeks ago

Review №6

Rating: 4

Delicious ice cream, portion sizes are too big unless you get the kids flavors. Flavors are delicious, best are the Key Lime Pie Concrete or the Birthday Shake, lots of Malts. Doesnt accept Apple Pay and some staff are great while others are rude that you forgot your wallet and couldnt pay with apple pay.

Date: a month ago

Review №7

Rating: 5

Love itt Andy s never disappoint .. amazing service by Brandon during night shift so efficient quick and helped us pick delicious ice cream

Date: a month ago

Review №8

Rating: 5

The best manager/ staff and such great food!!

Date: a month ago

Review №9

Rating: 2

Ordered a large BootDaddy. It was more like a chocolate milk with Oreo pieces and not completely full. A bit disappointing. They werent even busy.

Date: a month ago

Review №10

Rating: 5

This was a cheat night; and worth it. Small strawberry and banana shake hit the spot

Date: a month ago

Review №11

Rating: 5

Never misses! Always on point! My husband has Andy s almost everyday and when we are out together we share one concrete. Better than any ice cream place around! Freshly made in house you can see it being made through the window! Great concept great custard 100000/10

Date: 2 months ago

Review №12

Rating: 5

Date: 2 months ago

Review №13

Rating: 5

It is such a simple, elegant, and satisfying concept that it just has to work, and work it does! Great tasting product made right in front of your eyes. Friendly staff who knows their product and gladly answer all your questions. What better atmosphere than happy customers enjoying their treats! Visit as often as your waist line will allow!

Date: 2 months ago

Review №14

Rating: 5

Date: 2 months ago

Review №15

Rating: 4

Date: 3 months ago

Review №16

Rating: 5

Love this place. The portions are huge and my kids enjoyed their hot fudge sundae Delicious.

Date: 3 months ago

Review №17

Rating: 4

Good food and service. Wish they had tables to sit, had to sit in car.

Date: 3 months ago

Review №18

Rating: 5

Always yummy consistently good custard and service. Love all the mix in options and toppings!

Date: 3 months ago

Review №19

Rating: 5

Date: 3 months ago

Review №20

Rating: 5

Date: 4 months ago

Review №21

Rating: 5

Andys Frozen Custard has become a cherished spot for our community, and their delicious treats are just one reason why we love them so much. As a neighbor to our mosque, Andys has shown tremendous kindness and community spirit. Not only do they serve the best frozen custard around, but they also create a welcoming environment for everyone. After our prayers, many of us from the mosque often head over to Andys to enjoy their sweet treats and spend time with family and friends. The staff is always friendly and accommodating, making sure we feel right at home. Their support for our community is truly appreciated, and it s wonderful to see a local business that values inclusivity and harmony. Whether its offering a smile, understanding our needs, or just being a great neighbor, Andys Frozen Custard goes above and beyond. I highly recommend Andys Frozen Custard not just for their amazing custard but also for their outstanding community spirit. Its a place where everyone feels welcome, and we are grateful to have them next door to our mosque.

Date: 4 months ago

Review №22

Rating: 5

Date: 4 months ago

Review №23

Rating: 5

Best milk shake ever. Awesome service.

Date: 4 months ago

Review №24

Rating: 1

Date: 4 months ago

Review №25

Rating: 4

Date: 4 months ago

Review №26

Rating: 4

Love the shortcake Sunday

Date: 4 months ago

Review №27

Rating: 5

Just go and order anything.

Date: 5 months ago

Review №28

Rating: 5

Perfection!! Cant be beat

Date: 5 months ago

Review №29

Rating: 5

Date: 5 months ago

Review №30

Rating: 5

Date: 5 months ago

Review №31

Rating: 5

One of my favorite places for chocolate ice cream!!! My fav is the strawberry concrete with fresh strawberries mixed in! my second fav is the puppy-cone for my doggo. Ten out of ten

Date: 5 months ago

Review №32

Rating: 5

Andys Frozen Custard...really Awesome!!

Date: 5 months ago

Review №33

Rating: 5

Date: 5 months ago

Review №34

Rating: 5

Awesome custard

Date: 5 months ago

Review №35

Rating: 5

Date: 5 months ago

Review №36

Rating: 5

Great custard ans friendly staff.

Date: 6 months ago

Review №37

Rating: 5

Aside from 1 REALLY bizarre experience here, I LOVE Andys! The pumpkin pie concrete is SO GOOD!

Date: 6 months ago

Review №38

Rating: 5

Date: 6 months ago

Review №39

Rating: 5

Date: 6 months ago

Review №40

Rating: 5

Date: 6 months ago

Review №41

Rating: 4

Date: 6 months ago

Review №42

Rating: 5

Date: 6 months ago

Review №43

Rating: 2

The frozen custard at this place is superb, and we absolutely love it. However, if you choose not to utilize the drive-thru, expect a considerable wait. We ended up waiting approximately 15 minutes while noticing that those using the drive-thru received their orders promptly.

Date: 6 months ago

Review №44

Rating: 2

Date: 6 months ago

Review №45

Rating: 5

Always a great experience at Andys Frozen Custard. I first experienced this in Springfield Missouri and was so happy to see the franchise here in Frisco. The butter pecan is my absolute favorite but you really cant go wrong with anything on the menu. One hack that people forget about is you can get one scoop in a cup for a little less $ versus getting a medium or a large.

Date: 6 months ago

Review №46

Rating: 5

Delicious!!

Date: 6 months ago

Review №47

Rating: 2

Was disappointed to hear the seasonal menu item cookie butter crunch was not served anymore when it is still being advertised on their website. But in addition, I was denied a carrier for my concretes that I was taking home to my family, and then to top it off, my debit card was not given back. I got all the way home and called the store and they said that I left it there, when it was just not given back to me and the drive thru.

Date: 6 months ago

Review №48

Rating: 5

Date: 7 months ago

Review №49

Rating: 5

Date: 7 months ago

Review №50

Rating: 5

Date: 7 months ago

Review №51

Rating: 5

Date: 7 months ago

Review №52

Rating: 5

Best custard

Date: 7 months ago

Review №53

Rating: 5

Date: 7 months ago

Review №54

Rating: 5

Date: 7 months ago

Review №55

Rating: 5

Date: 8 months ago

Review №56

Rating: 3

Date: 8 months ago

Review №57

Rating: 4

When compared to Chicago area Andys the customer service level is lower

Date: 8 months ago

Review №58

Rating: 2

Whats that saying...its the small things that count? This was the only time I can remember getting a Jackhammer that wasnt running over the top of the cup where I had to either gobble it up quickly or grab a napkin...or both. This was the smallest cup too. It cost me $7.35. Almost $8 for a cup thats filled 90%. Is this a big deal? Should I be focusing more on real world issues? Yes, I actually did the entire day reporting the news of the world. 12 hours of news and all I wanted to do was grab an entire cup of yummy goodness and not think about the other stuff. And $8? I get it...this is everywhere in Joe Bidens America, but there are places that still sell ice cream cones for a dollar. I had a choice, but Andys just hits different...thats why I went. But if its $8 for 90%...Ill choose elsewhere for my yummy goodness.

Date: 8 months ago

Review №59

Rating: 5

Andys is amazing. The best icecream. Had the boot daddy and loved it.

Date: 8 months ago

Review №60

Rating: 5

Date: 9 months ago

Review №61

Rating: 5

Date: 9 months ago

Review №62

Rating: 5

Date: 9 months ago

Review №63

Rating: 5

Absolutely great frozen custard!

Date: 9 months ago

Review №64

Rating: 4

Concretes here are great. The only thing they should improve is mixing the concrete well. They don t mix it at all. Even we ask them to mix they don t. Staff speak to you very politely and great service

Date: 9 months ago

Review №65

Rating: 5

Date: 9 months ago

Review №66

Rating: 5

Sublime custard.

Date: 9 months ago

Review №67

Rating: 3

Date: 10 months ago

Review №68

Rating: 5

I love the BYO concrete and jackhammer it was very tasty

Date: 10 months ago

Review №69

Rating: 3

Portions too small still. Flavors great and a fun place visit.

Date: 10 months ago

Review №70

Rating: 1

I ordered a sundae and when I arrived home I realized there was melted ice cream in my seat because they gave me a cracked cup that also had a hole in it. I called to tell the manager, her response was sorry we didnt know, followed by awkward silence, then have a good day. Wow! Wheres the customer service.

Date: 10 months ago

Review №71

Rating: 5

Date: 10 months ago

Review №72

Rating: 1

Date: 11 months ago

Review №73

Rating: 5

Our 1st time at an Andys and it did not disappoint. I got the seasonal Apple Pie Concrete, which had vanilla custard, soft baked apples, pie crust, and cinnamon. My husband got a banana strawberry sundae and he said it was really really good! Super friendly staff at the drive thru. When I asked if the apple pie had nuts (tree nut intolerance) she said no, but told the guy to do mine allergy free, which looked to be made in a fresh container for the blending. Everything was very good We highly recommend it.

Date: 11 months ago

Review №74

Rating: 5

If there is a more cinematic place than this network, I dont know! The place looks like a Hollywood scene. The milkshake is indescribable. We tried milkshakes, ice cream, ice cream with pie. Everything is wonderful

Date: 11 months ago

Review №75

Rating: 5

Date: 11 months ago

Review №76

Rating: 2

We were there the last Sunday on October 1st we ordered 4 concrete and 2 kids cups and All Of them were liquidy..... We havent been here in months but the last time we were at this location it was great, dont know what happened

Date: a year ago

Review №77

Rating: 1

Young blonde lady that checked us out at the drive thru had a very negative attitude. Spoke rudely and seemed bothered. Custard was great.

Date: a year ago

Review №78

Rating: 5

Date: a year ago

Review №79

Rating: 4

Its worth the stop, great custard

Date: a year ago

Review №80

Rating: 5

Date: a year ago

Review №81

Rating: 5

Get the Boot Daddy. Best thing on the menu if you like fudge, Caramel, and oreos. Dont ask how healthy it is...

Date: a year ago

Review №82

Rating: 4

Date: a year ago

Review №83

Rating: 5

Date: a year ago

Review №84

Rating: 5

The concretes are delicious but extremely sweet. The vanilla concretes taste a lot sweeter than the chocolate. They melt super fast though and become soupy. They were already a little melted when I got them. I had to put them in the freezer both times.

Date: a year ago

Review №85

Rating: 1

Bad order Caramel Pretzels crunch made with almost no caramel and no pretzels.. Already returned one order and they remade with literally same mistake !!!!

Date: a year ago

Review №86

Rating: 5

Friendly and quick drive thru service. I tried three flavors and they were all delicious, really just depends on personal preference on taste. But really can t go wrong with any flavor.

Date: a year ago

Review №87

Rating: 5

The Ooey Goey concrete was great!

Date: a year ago

Review №88

Rating: 4

Date: a year ago

Review №89

Rating: 3

Pretty good banana split

Date: a year ago

Review №90

Rating: 4

Good ice cream, service is not super fast

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 5

Date: a year ago

Review №93

Rating: 5

Very tasty.

Date: a year ago

Review №94

Rating: 5

How can you go wrong! Amazing.

Date: a year ago

Review №95

Rating: 5

Cant beat it for dessert.

Date: a year ago

Review №96

Rating: 5

Very good place for ice cream.

Date: a year ago

Review №97

Rating: 5

Great custard and customer service. The nutty waffle crunch is the best!

Date: a year ago

Review №98

Rating: 5

Date: a year ago

Review №99

Rating: 5

Customer service at its finest! Arrived at 11:56 pm and didn t realize they closed at midnight. They welcomed us with a smile and were happy to serve us! You don t see that too often in the industry. Way to go Andy s!! Life long customer here!

Date: a year ago

Review №100

Rating: 5

Date: a year ago

Review №101

Rating: 4

The ice cream was delish but the menu was confusing. so,I couldnt order what I wanted.The personnel were friendly and nice.

Date: a year ago

Review №102

Rating: 5

Absolutely love this place. The butter pecan my favorite.

Date: a year ago

Review №103

Rating: 5

Giving this review for the sweet young woman manager in the pouring rain taking orders with a smile and a great attitude :-)

Date: a year ago

Review №104

Rating: 5

Date: a year ago

Review №105

Rating: 5

Date: a year ago

Review №106

Rating: 1

Wow, what an overrated place. Starting with the clown that engineered the carflow and outdoor customer dining arrangement fire them. It s Texas and eating ice cream in the sweltering heat is not inviting. Nor is the canopy that covers 1/3 of the patio area. But if you are that crazy for custard, you get to enjoy the line of cars right next to you in the drive thru. Mmm frozen custard and car exhaust! Lastly, get a mic please. It s hard for people to hear their orders as evidenced by the final calls over and over again. You already have to rush to eat your treat, don t let them melt before. Heading Dairy Queen

Date: a year ago

Review №107

Rating: 5

Best concrete on the planet. First had Andys in Jonesboro Arkansas. We were stoked to find out we could have it in little Elm, Texas. If you havent had it, dont wait around. Go getcha some.

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 5

Ive died and gone to heaven! Rico Suave Jackhammer, please!!! What can I say? Simply delicious!!! So bummed we dont have them in CA

Date: a year ago

Review №110

Rating: 5

Date: a year ago

Review №111

Rating: 5

Better than Dairy Queen by a mile! My favorite is the butter pecan with extra butterscotch. Try it! You wont regret it!

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 5

We had great service on a Saturday evening.

Date: a year ago

Review №114

Rating: 1

line was horrible slow.......

Date: a year ago

Review №115

Rating: 5

The root beer float is my favorite

Date: a year ago

Review №116

Rating: 5

Love this place! My ohanas got to for yummy vanilla cones and concrete. We come here minimum once a week for the hot summer heat. My favorite is the large cake cones with vanilla and I eat it in under 2 minutes. It does melt quickly so of course it needs to get in my belly quickly. Check them out for quick and yummy dessert after dinner.

Date: a year ago

Review №117

Rating: 5

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 5

Very good yummy choices !!

Date: a year ago

Review №122

Rating: 5

Everything we have tried is delicious. Good for people who love sweets or something less sweet! Something for everyone!

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Staff is always friendly and frozen custard is delicious

Date: a year ago

Review №125

Rating: 4

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 5

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Delicious, the possibilities are endless and wonderful tasting jackhammers, concretes and sundaes with a helping of friendly service.

Date: a year ago

Review №130

Rating: 5

Date: a year ago

Review №131

Rating: 5

The service and the custard are always good. I love the turtle sundae and my boys get the James Brown

Date: a year ago

Review №132

Rating: 5

everyone is very attentive!

Date: a year ago

Review №133

Rating: 5

Loved it. Had the James brownie. Nice. Peanut butter and chocolate. For the Reeses lovers!

Date: a year ago

Review №134

Rating: 5

Just got vanilla. Was not expecting it to be as good as it was.

Date: a year ago

Review №135

Rating: 5

Yummiest ice cream in town. The one with butter pecans is my favorite. The kid s size is large enough for an adult!

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 5

Ahhmazing frozen custard! Theyve got a big selection of flavors and you can build your own as well so, something for everyone here! I had the caramel pretzel crunch and it was delicious! Will definitely be back!

Date: a year ago

Review №138

Rating: 5

Who doesnt love Andys!!!

Date: a year ago

Review №139

Rating: 4

Date: a year ago

Review №140

Rating: 5

Yum.. Yum yum. Yummmmm yum yum yum. And a pup cup which my little dog goes crazy for

Date: a year ago

Review №141

Rating: 5

Date: a year ago

Review №142

Rating: 5

Always great

Date: a year ago

Review №143

Rating: 5

The staff is very pleasant.

Date: a year ago

Review №144

Rating: 5

Best frozen Custard ever!

Date: a year ago

Review №145

Rating: 5

Worth every penny

Date: a year ago

Review №146

Rating: 5

The best Frisco custard in town! I don t eat much ice cream but this is very exquisitely creamy!

Date: a year ago

Review №147

Rating: 5

The staff is always pleasant and helpful. The treats are consistently delicious and exactly what were looking for in terms of a custard treat.

Date: a year ago

Review №148

Rating: 3

Ice cream is the bomb. Slow as a snail though....need more temporary for a better rating

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 5

My favorite local ice cream shop. Always fresh and tasty. Fair price... Especially for the prepackaged container. I always get one for home

Date: a year ago

Review №151

Rating: 4

Date: a year ago

Review №152

Rating: 4

Pretty good frozen custard shakes!

Date: a year ago

Review №153

Rating: 5

Snow monster need I say more? If you are new to Andys everything is great the service and smiles are plentiful. Enjoy

Date: a year ago

Review №154

Rating: 5

Yall! Sean made me this cookie casanova?! Made me fall back in love with Andys. Thanks Sean

Date: a year ago

Review №155

Rating: 5

Hey I just have to say yummy some of the best custard and ice cream I have ever had. Try the Rico shava

Date: a year ago

Review №156

Rating: 5

Awesome customer service from Mimi and Aaliyah. The Team making the Concretes are doing a great job! Everyone is smiling!! I & my family will definitely be back! Thanks

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Date: a year ago

Review №160

Rating: 5

Date: a year ago

Review №161

Rating: 5

Best Custard around town! We love this place, took the grandson for the first time and he was ecstatic! Simply Delicioso!

Date: a year ago

Review №162

Rating: 4

Yum. And fast. Wish they had more flavors. Like pistachio

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

Boot daddy for the win!!

Date: a year ago

Review №165

Rating: 4

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 5

Date: a year ago

Review №168

Rating: 1

I got a hair on my concrete.. I would not go back there

Date: a year ago

Review №169

Rating: 5

i have never left a review before , but after visiting this andy s custard 2 nights ago, i felt i needed to. my friends and i were astonished and amazed at the work rate of jacob. he was sprinting between cars and taking orders. he ran so fast around the corner that he surprised us all and we thought we were watching a 100m dash. every staff member at Andy s should aspire to be this dedicated and hardworking. I ran division one track at Clemson and have seen track stars run sower than this kid. absolutely incredible!

Date: a year ago

Review №170

Rating: 5

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 5

Incredible

Date: a year ago

Review №173

Rating: 5

Always great! Surprised my daughter with after school snack when I picked her up!

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 5

Yum. Awesome frozen custard. Cant go wrong with any choice but their strawberry shortcake sundae is delicious . Wish it didnt melt so fast but still love it.

Date: 2 years ago

Review №177

Rating: 3

Looking for a sugar rush? This is your spot.

Date: 2 years ago

Review №178

Rating: 5

Yummy!

Date: 2 years ago

Review №179

Rating: 5

Date: 2 years ago

Review №180

Rating: 5

Great ice cream at a very nice price. Definitely will make a return trip.

Date: 2 years ago

Review №181

Rating: 1

The concretes are not concrete at all. I HATE melted ice cream, if I wanted melted ice cream Id order a milkshake or even regular ice cream. If Im paying $7 for one serving of ice cream that is named concrete Im fully expecting it to be hard in some way. There was a line however being in the ice cream business, they shouldnt make our MELTING orders BEFORE we reach the window. They said thats how the ice cream is, that it isnt melted its just how concretes are, not hard. Never coming back again.

Date: 2 years ago

Review №182

Rating: 5

Date: 2 years ago

Review №183

Rating: 5

I chose Ui Grilled Concrete. It was a mixture of caramel and nuts. It was expensive, but it was very delicious. My husband said it was an American taste (Korean food). I ate it with iced Americano, so it was heaven.

Date: 2 years ago

Review №184

Rating: 5

Im originally from Ohio so I never had or hear of frozen custard. I thought Id give it a try. Im so glad I did absolutely yummy. They are quick with great service.

Date: 2 years ago

Review №185

Rating: 5

Had the key lime pie concrete today and it was really good!!

Date: 2 years ago

Review №186

Rating: 5

Supper good

Date: 2 years ago

Review №187

Rating: 5

Date: 2 years ago

Review №188

Rating: 5

Fresh and delicious

Date: 2 years ago

Review №189

Rating: 5

The Stolen Brownie Sundae is hands down the best!

Date: 2 years ago

Review №190

Rating: 5

Great frozen custard

Date: 2 years ago

Review №191

Rating: 5

Fast service even with it being very busy!

Date: 2 years ago

Review №192

Rating: 5

Their key lime pie concrete is wonderful. I could eat it every day

Date: 2 years ago

Review №193

Rating: 1

I usually love Andy s, but I didn t have a great experience tonight. I ordered a Jitterbug and when they gave it to me it didn t have any Heath bar or espresso. It also looked curdled. I went back and the staff was super nice and made me a another one. This one was very bitter as if too much espresso had been added and the cup was cracked and leaking. I was very disappointed.

Date: 2 years ago

Review №194

Rating: 5

Delicious! Be sure to download the app to get Your 1st one free! Also earn points. Today was NATIONAL CUSTARD day so I got double points

Date: 2 years ago

Review №195

Rating: 4

Date: 2 years ago

Review №196

Rating: 1

Gave me big cone with only one scoop of vanilla that didn t even cover half of cone. Bought another scoop for 2.05 which only covered 3/4th.

Date: 2 years ago

Review №197

Rating: 5

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 5

Always delicious and great service as well!

Date: 2 years ago

Review №200

Rating: 3

My wife and I decided to make a late night run to Andys for a Concrete Sundae. I ordered the Strawberry and Oreo..my wife ordered Ooey Gooey. We were left with two thoughts which were overpriced and dosent meet all the hype. Actually both concretes were running and not stiff as we both anticipated. Lastly, we appreciate Andys hours of operation for a late night snack..but Im not sure if we will be back.

Date: 2 years ago