Your Family Medical-Flower Mound

4101 Kirkpatrick Ln, Flower Mound, TX 75028, United States

Your Family Medical-Flower Mound

About the Company

rating: 4.1

At Your Family Medical, we offer a wide variety of medical services such as preventative medicine, internal medicine, and much more for the whole family. Your Family Medical in Lewisville is your first destination for family medicine. Our providers are renowned medical professionals that aim to address your concerns and ensure a fulfilling experience with us.

Categories

  • Medical clinic
  • Doctor
  • Pain management physician

Contact Information

Phone: +1 972-436-7531

Website: https://yourfamilymedical.com/

Address: 4101 Kirkpatrick Ln, Flower Mound, TX 75028, United States

Working hours
  • Sunday: Closed
  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8 AM–5 PM
  • Saturday: Closed

Photos

Reviews

Review №1

Rating: 5

The new PA, Flor, is very thorough. I like when a Dr does a follow up to review labs instead of just saying look at the portal. I also liked her explanation in terms I can understand instead of medical words. The nurse is very patient with this senior slow moving patients. I will keep my appointment .

Date: a week ago

Review №2

Rating: 5

Date: 2 weeks ago

Review №3

Rating: 4

New location is very nice but a little difficult to get in through corridor entrance with a mobility device. New P.A. Flor was very nice and seemed very thorough and concerned for others r well-being.

Date: 2 weeks ago

Review №4

Rating: 5

I ve been seeing Richard Easton for almost 10 years now. Even though I ve moved over an hour away from their office I still refuse to go to another doctor base on the care I get from Easton and his staff. He rebalanced my medications and gave me a quality of life I didn t think I d ever have again.

Date: 3 weeks ago

Review №5

Rating: 5

Great staff, all my questions answered.

Date: 3 weeks ago

Review №6

Rating: 5

Richard is amazing and helpful. I honestly dont like recommending him because it makes it that much harder to get in to see him. :)

Date: a month ago

Review №7

Rating: 5

Dr Easton is great at his job. He never rushes you, he takes the time to explain. He shows his patiences are very important to him. His staff are the best. Friendly and warm. Its a very satisfying to be taken care of in such a concern way! Thank you for caring!

Date: a month ago

Review №8

Rating: 5

Richard Easton is a great PA. He takes the time to listen and offer a solution. Carmen is outstanding as the nurse who takes your vitals and she also listens to you. Great team. Recommend you give them a try.

Date: a month ago

Review №9

Rating: 5

Dr. Easton is an a kind and empathetic doctor who takes the time to genuinely listen to his patients and work on a care plan that will work for them (and doctors like him are few and far between, these days). I ve already referred my sister and brother-in-law to him, and I would do so again in a heartbeat!

Date: 2 months ago

Review №10

Rating: 5

Date: 2 months ago

Review №11

Rating: 5

Doctor Euston, md Treating me with such kindness it kind of felt like he was my uncle and he was just trying to help me. He has such a personal and personable way of communicating to his patients, making it feel like they matter, even with the small Stuff and he was able to help me on the spot. He s also very quick on his response time I was in and out in like 30 minutes.

Date: 2 months ago

Review №12

Rating: 5

The whole team at new Flower Mound office are friendly and helpful. Richard takes the time to understand my concerns and offers good advice and suggestions!

Date: 2 months ago

Review №13

Rating: 5

Date: 2 months ago

Review №14

Rating: 5

R. Easton is very caring, and takes the time to listen to you.

Date: 3 months ago

Review №15

Rating: 5

Date: 3 months ago

Review №16

Rating: 5

Friendly staff, efficient and caring. Our health is their number one priority.

Date: 3 months ago

Review №17

Rating: 5

Richard Easton is the best family provider I ve ever had I have never had a bad experience with him in over 10 years. he s very good at letting the patient know the what, why and how of his diagnosis. The staff is also great, everyone is very nice.

Date: 3 months ago

Review №18

Rating: 5

Date: 3 months ago

Review №19

Rating: 5

facility was clean and neat . appointment was on time .

Date: 3 months ago

Review №20

Rating: 5

I go back 20 yrsrs plus best doctor in the area.

Date: 4 months ago

Review №21

Rating: 5

Richard Easton has been my doctor since about 2016. He is the best doctor Ive have ever had. He has so much knowledge of literally everything. Hes so easy to talk to, has a great sense of humor and bedside manner. There are no cons to list here, only pros. The staff is also very friendly and good at their jobs. Xander at the front desk is so sweet and just pleasant to talk to and always has a huge smile. The nurse, Carmin is just a little sweetheart, and shes great at doing bloodwork. My veins are always difficult but she gets it every time.

Date: 4 months ago

Review №22

Rating: 5

Great clinic very informative team and the best at health care .Richard Easton has cared for me for 20 + years highly recommend him and his team!

Date: 4 months ago

Review №23

Rating: 5

Richard Easton has always been caring and shows empathy of my wellbeing. I have been seeing him for many years now and will continue going to him as long as he has a practice. Sincerely Tom Smith

Date: 4 months ago

Review №24

Rating: 5

Very professional Treat me as a valued patient every visit Organized Detailed in diagnosis Detailed explanation

Date: 5 months ago

Review №25

Rating: 5

Best doc I have ever had. He listens and he wants to help.

Date: 5 months ago

Review №26

Rating: 5

Very nice experience.

Date: 6 months ago

Review №27

Rating: 5

Richard deals in common sense and I appreciate it. He takes the time to listen and then advise.

Date: 6 months ago

Review №28

Rating: 5

Date: 7 months ago

Review №29

Rating: 5

I am please with my service at my family office. Dr. Richard is very knowledgeable of what you need as patient.

Date: 7 months ago

Review №30

Rating: 5

It is a pleasure to work with Richard Easton for the past 4 years. He is the best at explaining everything with terms I can understand and putting me at ease. Richard is so good about getting me referrals to highly qualified Drs and Surgeons when needed. Besides being witty and easy on the eyes. LOL

Date: 7 months ago

Review №31

Rating: 5

Date: 8 months ago

Review №32

Rating: 5

I was in bad shape when I first started seeing Richard Easton, He guided me in the direction I needed to go to turn my health around.

Date: 9 months ago

Review №33

Rating: 5

I walk away thinking how blessed I am to go to this clinic. Richard, Zander, and Carmen are the best!

Date: 9 months ago

Review №34

Rating: 5

The staff are friendly and always make you feel welcome. The medical provider is equally friendly and takes all the time you need to understand the treatment plan.

Date: 9 months ago

Review №35

Rating: 5

Understanding, friendly, knowledgeable, caring.

Date: 9 months ago

Review №36

Rating: 5

I have been going to Richard Easton for over 10 years, he is so knowledgeable. He takes the time listen to you and gives you great medical evaluations. His nurse Carmine is great as well as his dept. manager Zander. Definitely recommend this wonderful group.

Date: 9 months ago

Review №37

Rating: 5

Always professional. R. Easton is very knowledgeable in symptoms, illnesses, and treatments. He listens carefully to your description of your symptoms. He is always open to discussions regarding your treatment. R. Easton is very knowledgable about available treatments (medicines and non drug) ... tried and true as well as new! I highly reccomend R. Easton.

Date: 10 months ago

Review №38

Rating: 5

Dr. Easton:So far the best doctor Ive had since joining Your Family Medical. Glad Im back under his care again. Thanks Dr. Easton for listening to my concerns .The front staff is great Zander!

Date: 10 months ago

Review №39

Rating: 5

I love the people that work here everyone of them are very efficient sweethearts. And Richard Easton is the best doctor Ive ever had. Hes helped me more than anyone ever has. He listens to me and fixes the problem. I highly recommend him to all my friends.

Date: 11 months ago

Review №40

Rating: 5

I have been going to Your Family Medical in Lewisville for my healthcare since 2019. Even though I moved farther away I continue to use them as my PCP because I feel heard there and have received kind and compassionate care.

Date: 11 months ago

Review №41

Rating: 5

Date: 11 months ago

Review №42

Rating: 5

Date: 11 months ago

Review №43

Rating: 5

Good

Date: a year ago

Review №44

Rating: 5

Absolutely loved finding Dr Easton! It s been five years since our family has had a dr that actually made us feel listened to and understood!! Best dr in town! Won t be leaving anytime soon

Date: a year ago

Review №45

Rating: 4

The doctor and staff experience was great, thorough, and worth coming for. The appointment scheduling and lab reporting software needs improvement. Its hard to find and get reminders for when and where the appointment is. The posting of lab results is slow and the portal hard to locate (not listed on the website). They got the most important part right (patient/dr/staff experience).

Date: a year ago

Review №46

Rating: 5

Had a wonderful experience on my first visit. I felt welcome upon entering and entered into a nice conversation with the young man at the front. He helped me get started on my new paperwork and got my insurance squared. Then the nurse was just as kind and wonderful with an extremely soft touch during a quick blood draw. Then there is Dr. Richard Easton. The man has knowledge beyond just medicine that spans decades. I believe this aspect of his practice makes him an ideal doctor for both yourself and family. 10/10

Date: a year ago

Review №47

Rating: 1

Mr. Richard Easton is a horrible, crazy and deranged human being, patients deserve fair treatment, as an assistant he is a product salesman, he does not know about medicines. Dr. Herrera, I do not know him, because he is not in his office, Richard Easton is an animal,,, human beings deserve a human to care for us.

Date: a year ago

Review №48

Rating: 5

Date: a year ago

Review №49

Rating: 4

Date: a year ago

Review №50

Rating: 5

Doc. always takes the time to get to the indepth of whats going on.

Date: a year ago

Review №51

Rating: 5

Great staff and doctors

Date: a year ago

Review №52

Rating: 5

Dr. Easton is the BEST. He is the most detailed, professional Dr. I have ever had. I highly recommend he and his staff.

Date: a year ago

Review №53

Rating: 5

Date: a year ago

Review №54

Rating: 5

Date: a year ago

Review №55

Rating: 5

He is very knowledgeable and takes his time to go over with you what your problem is.

Date: a year ago

Review №56

Rating: 5

He is the very best! I enjoy visiting the office again. Also, the entire staff is great now!

Date: a year ago

Review №57

Rating: 5

These are good people. Ask for Richard Easton hes great.

Date: a year ago

Review №58

Rating: 1

If I could leave no stars I would, I left a review 3 months ago regard Richard Easton.. as not professional and rude the review got removed, this one will too, but my partners visit was bad trying to get them to stop refilling medicines not on Richard said not his fault it is recorded he said he orders them whatever happens them isn t his fault, then blamed it on Walmart pharmacy, he told me 3 months ago to shut my pie hold to lose weight when I was already told I had insulin resistance my the dr that was in the office, Richard hard never looked at my medical records knew nothing about me had never seen me before. He yelled at me shutting my pie hole and exercising like he does to his 70 yr old mother and walking a mile and a half would not help lose weight so stop wasting my time. Funny how most all reviews are 5 stars. Well when Questioning Richard he got upset and then told him he was running his pie hole, the man lost it he threatened to physically throw me out of the office, so it s okay for him to tell you but don t use pie hole on him he said it was disrespectful. This is all recorded . And to get thru to Dr Herrera that is impossible so basically he doesn t care what happens in the Lewisville office.

Date: a year ago

Review №59

Rating: 1

I ve been coming here for a long time, but the people running this place now are horrible. So much for being loyal and liking my provider, the office team have forced me to go somewhere else.

Date: a year ago

Review №60

Rating: 5

Date: a year ago

Review №61

Rating: 5

Date: a year ago

Review №62

Rating: 1

Dr. Richard Easton is great! He listens he talks to you not at you. Kind smart realistic in his approach to the harder questions or issues that I am/was dealing with. Some of the staff can be rude and even lazy..... This was my go to place. As of today not any more. I was given a prescription. The pharmacy had to have it written differently. When I pick up my medication I am informed of the instructions and the the manufactures instructions (they even called the office and told them of what I was instructed). I was called and told that I was wrong for following those instructions and then she hung up in my face. I am without my meds I am in transition to a new dr in a new location but never will I recommend them to anyone. I even said i dont want to be disrespectful but my care is now in jeopardy.

Date: a year ago

Review №63

Rating: 5

Date: 2 years ago

Review №64

Rating: 5

Date: 2 years ago

Review №65

Rating: 5

Richard Easton has shown me many options to bolster my health. He cares about me and is the best primary care provider Ive ever had. Hes easy to talk to and explains everything he recommends and the reasoning behind it. Frankly, hes great!

Date: 2 years ago

Review №66

Rating: 5

Richard is a smart man. Listened to all my concerns. Educated me on what was happening and why. Gave me several referrals for my issues and just like that. All my needs were being addressed. I really like all the people in his office and am happy I found them.

Date: 2 years ago

Review №67

Rating: 5

The reception area is a bit small so it can take a little bit sometimes to get checked in or out, but the doctor and all the staff are very nice and professional. Highly recommend.

Date: 2 years ago

Review №68

Rating: 5

Date: 2 years ago

Review №69

Rating: 5

Richard Easton PA has been my primary for about 15 years. He s so knowledgeable and takes the time to explain in detail and answer any questions I may have. I feel safe and comfortable in his care and highly recommend his service. Everyone in the office is friendly and professional and have never had to wait more than 10-15 mins.

Date: 2 years ago

Review №70

Rating: 5

My visit was the best..

Date: 2 years ago

Review №71

Rating: 5

Date: 2 years ago

Review №72

Rating: 5

Date: 2 years ago

Review №73

Rating: 5

Dr. Easton a d the staff took their time to speak with me. They were kind and understanding aaaannnd professional. I think my husband and I found our new doctors office

Date: 2 years ago

Review №74

Rating: 5

Richard Easton is the best Doctor that I have ever been to.

Date: 2 years ago

Review №75

Rating: 5

Richard Easton is very kind to the patients . He take the time to hear the patients needs .

Date: 2 years ago

Review №76

Rating: 5

Richard Easton is so down to earth. He explains everything very clearly and has a unique sense of humor. If he ever leaves Main Street, Id follow him.

Date: 2 years ago

Review №77

Rating: 4

Date: 2 years ago

Review №78

Rating: 5

Date: 2 years ago

Review №79

Rating: 5

Richard Easton is a great health care provider. He is a friendly and professional provider. He gives you the information to help you improve your medical condition, its up to you to use that information. Been going to Richard since 2016 but knew of him through my previous Drs office. Glad to have him as my health care provider.

Date: 2 years ago

Review №80

Rating: 5

I have been with Easton for a long time. He loves his patients. He is considerate, honest and a great Dr. Would not change a thing. Love him, nurses and the office staff!

Date: 2 years ago

Review №81

Rating: 5

I ve been going to Richard for years. He s always been super honest and always very helpful I would recommend him to anyone!

Date: 2 years ago

Review №82

Rating: 5

Date: 2 years ago

Review №83

Rating: 5

I ve been seeing Richard for the past 8 years and he is the best, most knowledgeable and trustworthy medical professional I have ever met. In general he creates a comfortable atmosphere during my visits and there wasn t a single time that I had even the slightest doubt that he wouldn t be able to help me. He makes seeing a doctor a good experience which is extremely unique. I m grateful for all his help during my years of seeing him.

Date: 2 years ago

Review №84

Rating: 5

PA Easton is extremely knowledgeable on all my medical conditions and knows how to treat them. On of the best Docs I have used in my 70 plus years.

Date: 2 years ago

Review №85

Rating: 5

Date: 2 years ago

Review №86

Rating: 5

Richard Egan does thorough exams and explains in way you can understand.

Date: 2 years ago

Review №87

Rating: 5

Date: 2 years ago

Review №88

Rating: 5

Date: 2 years ago

Review №89

Rating: 5

Date: 2 years ago

Review №90

Rating: 5

He is honest and kind. He never rushes through an exam, he explains the ailment and the treatment for it, and not once has he ever shown any condescension towards me! He asks if I have any questions and then answers those I might have. Oftentimes, I feel like he is a cheerleader!

Date: 2 years ago

Review №91

Rating: 2

Dr. Easton is amazing, but the staff is awful. The main front office lady acts like you are a burden, on the phone or in person and that s when she chooses to pick up. Sometimes she just lets it ring so long that it goes back to the main menu prompts, if you tell it you re a doctor/hospital, she picks up immediately. Aside from that, the nurse continuously sends in the wrong prescriptions, including a medication I don t even take. She does not listen to a word you say, and will blatantly do the opposite. The staff needs MUCH more training. If I didn t like Easton so much, I would not be attending this clinic anymore.

Date: 2 years ago

Review №92

Rating: 1

I also Love Dr Parsons but the front office staff personnel are simply awful and reek of incompetence. I had an xray taken almost a month that was ordered by Dr Parson and have yet to get the results of the xrays. I call the front office to find out why I havent receive results and was told by the office they had not received the results. I called TouchStone imaging and was informed that they sent my xray results to the office over 3 weeks ago. I also attempted to call and leave a message in Dr Parsons inbox and it was full. I tried for 3-days and it was full all three days. I had been going to this office for over 20 years back when Dr Kremmer was there. But the entire office has turned over in personnel and the customer service has drastically declined. I will now proceed with trying to find me another family doctor. I no longer entrust my healthcare to such an incompetent dr office.

Date: 2 years ago

Review №93

Rating: 1

If this was to rate the Dr I give 5 stars. I Love Dr Parsons! Do not like the front office staff person. Very rude and short. Always acts like you are bothering her in person and on the phone. She needs better personal customer service training. I d fire her if she worked for me. They need to put someone else in her position that acts like they appreciate their job!

Date: 3 years ago

Review №94

Rating: 2

It s about time for me to change clinics. Staff not responding to calls from pharmacies for refills. Never get call backs. Different doc every time I visit. Going to A UTSW clinic affiliated with my cancer doctors.

Date: 3 years ago

Review №95

Rating: 5

Date: 3 years ago

Review №96

Rating: 1

Medical advice my husband received. Since Dr. Kremer left this place is a joke. Still trying to get CT results from 11/30.

Date: 3 years ago

Review №97

Rating: 5

I have followed Richard (PA) from 2 other offices and April (RN) from 1 other office. Front office staff have always been kind and quick to answer phones. From last minute appointments to scheduled in advanced, they always find a way to get me in when needed! Richard is attentive and quick but to the point and very informative. The best word I could use for him is efficient. He always explains the how and why illnesses or other things happen and is more than happy to answer any questions I have (and I have A LOT). He is also really funny so even when you dont feel good, he makes you laugh. April is the perfect sidekick for Richard as she is just as efficient and friendly! Reading some of the other reviews I am astonished to see the lack of empathy and patience some people have. It is a crazy time for everyone, we are all over worked, tired physically and mentally and stressed, not just including, but MOST OF ALL, our healthcare providers. Thank you for continuing to show up and provide services for us!

Date: 3 years ago

Review №98

Rating: 1

A review is showing up for Richard Easton, PA, that is not accurate. It says it was posted 3 months ago, but that cannot be true. We have not been pleased with him for the past 6 months. His office was not practicing proper COVID-19 protocol (masks/gloves). We had been considering changing to my physician for his next visit. Unfortunately, we will not be making that change because he just passed away one month ago. I called his office when he passed away to notify them of his death; and today (one month later) I received a note indicating it is time for his next visit.

Date: 3 years ago

Review №99

Rating: 1

Charged $534 for 15 min visit to remove warts from sons thumb. Work was done by someone in training and was completely ineffective. Was told follow up visits likely were required but would be further charges. If you think thats reasonable then go for it!

Date: 3 years ago

Review №100

Rating: 5

Really great folks.

Date: 4 years ago

Review №101

Rating: 1

The management is very bad and unorganized.

Date: 4 years ago

Review №102

Rating: 5

Date: 4 years ago

Review №103

Rating: 5

Super friendly staff, and Richard Easton, PA is very knowledgeable and takes the time to get to know his patients and address all of their concerns.

Date: 4 years ago

Review №104

Rating: 5

Date: 4 years ago

Review №105

Rating: 5

The staff was fast and very nice. They all have a sense of humor and care a lot about each of their patients. 10/10 recommend.

Date: 4 years ago

Review №106

Rating: 5

The staff was very polite and well knowledge. As for my physician Richard Easton I am happy to say he was able to get me in and out quickly. I was very pleased with my service.

Date: 4 years ago

Review №107

Rating: 5

Ive been to five different pain clinics and out of all of them Dr Herrera is the very best! He really listens to you and understands your pain. He is very knowledgeable because I have a rare disease called Sjogrens syndrome and he told me something that was affected by it that none of my other doctors even the specialist on Sjogrens at ever told me. I would recommend him highly to someone needing a pain specialist!

Date: 4 years ago

Review №108

Rating: 5

Dr Herrera and his staff is the best!! They don t make you feel awkward And dr H listened!!! Highly recommend! In 30 minutes he did more for me than my other dr for pain!!

Date: 4 years ago

Review №109

Rating: 1

Unorganized and Rude front desk person, bad management! I have repeatedly been asked for a picture ID and insurance card, not just cause it s the new year. Getting ahold of someone is ridiculous. Every time I try calling the office I get a hold of no one. I m only able to leave a message! I am here to see Dr Herrera at 8:30am. Front desk person put another patient ahead of me with a later appointment time. I waited two hours to be seen. Very disappointing!

Date: 4 years ago

Review №110

Rating: 5

Dr Herrera is a kind and caring dr. He knows his patients and helps with our needs. I love the way the office ladies is so kind. If anyone is looking for a good dr this is the place to come to..

Date: 4 years ago

Review №111

Rating: 5

Im so glad I went with my gut and got in to this office. I was in such severe pain and Dr Herrera took the time to both listen patiently and ask question necessary to help get to the root of my problem. Different to a review I read, I found the staff to be organized and proficient- maybe they re new? I highly recommend this office for outcomes and really warm bedside manner. Grateful for good doctors!

Date: 4 years ago

Review №112

Rating: 5

Dr. Herrera is a wonderful doctor! He spent so much time with me, explaining what was wrong with my back and discussing the different ways he could help me with my pain. He truly wanted to help fix the problems with my back, not just give me pain medicine. I would highly recommend him and his staff. Everyone in his office was very professional and treated me with respect.

Date: 4 years ago

Review №113

Rating: 5

I was treated by Dr Herrera and give him and his office a 5 star rating. I had no problem with making an appointment. He is a very caring doctor.

Date: 4 years ago

Review №114

Rating: 1

Hubby regular patient for 10 years, lots of turnover and after multiple calls and 2 visits up there I finally got hysterical only to be hung up on and then told that I m difficult. I m super well spoken and asked them how can I better communicate to get their help. If you need refills for meds you better hope it s not life threatening,,,which the meds my hubby takes controls his BP. He s a faithful patient and follows doctors orders to a T and cannot get his refills on time? Unbelievably incompetent and obviously that team is not taking their patient s health seriously...honestly no words!

Date: 4 years ago

Review №115

Rating: 5

I have been going to this clinic for about 4 months and am so happy with my experience there. The staff is great and the drs. I have seen are great. They take the time to listen and so daring. So glad I found them!

Date: 4 years ago

Review №116

Rating: 5

I love the doctors and staff at this clinic. Dr. Kremer is very knowledgeable and personable and the staff is always available to help. Dr. Herrera has been a godsend to me. Such a great group of people. I m always in and out with no problems.

Date: 5 years ago

Review №117

Rating: 5

Does a great job

Date: 5 years ago

Review №118

Rating: 1

They have double billed me multiple times for blood work they sent to Lab Corp. I paid Lab Corp but they continue to bill me as if they did the blood work. I have tried 4 times to get resolved to no avail. This is the most disorganized medical group I have ever delt with. They are very slow to respond if they respond at all. I would not recommend this group in any of their locations.

Date: 5 years ago

Review №119

Rating: 1

Literally the worst staff and Dr visit experience I ve ever had. Staff was downright rude, And they are only there to rip you off. $125 to say hello to a doctor, when a visit wasn t even needed.

Date: 5 years ago

Review №120

Rating: 1

This group is incompetent, I had a schedule appt. Dr. Jerry James was at this Main Street Medical Clinic abd he was move but they didnt even have the courtesy to call and let us know. When I went to the appt. fir refills they just said that i had to come another day. Do not waste your time with this Herrera group, there are more professional ppl out there. I have a good plan and they just lost me, my family and anyobe else that i know.

Date: 5 years ago

Review №121

Rating: 5

Date: 5 years ago

Review №122

Rating: 5

I have seen Dr. Herrera for the past 5 years and he is the best doctor I have ever seen. He really cares about his patients as individuals. His expertise is invaluable and he knows what he is doing. He is trustworthy and treats his patients as if they are his own family. I trust him with my life and I believe there is no one out there that is better than he is.

Date: 5 years ago

Review №123

Rating: 1

Called because I was looking for a new doctor and spoke to an extremely unpleasant woman named Sandy. She told me It was against the law to give me the name of the specialist I would need to see for medication. Terrible customer service. Also, they dont take military insurance because of new management I wouldnt recommend stepping foot in this place and all I did was call. Thanks Sandy! Im sure you love your job...

Date: 6 years ago

Review №124

Rating: 1

Staff arnt as bad as people say. The only thing is they want to charge you over 250$ per regular visit and that is after co pay. They ran through the insurance and waited 3 months to tell me i owed them 275$ per visit each time. Not ever going back. Richard Easton is a great doctor and glad he is leaving there and practicing elsewhere. They sold the place and all they want now is money. So SAVE YOUR MONEY AND GO ELSE WHERE.

Date: 6 years ago

Review №125

Rating: 1

Date: 6 years ago

Review №126

Rating: 1

Save your money and go else where. This place is about making as much money off you as possible. For a simple doctors visit because I was having back pain, they charged me almost $400. And what did they prescribe after having me jump through hoops and taking an EKG, just for protective measures? Advil. Im 28 btw and pretty healthy so I highly doubt I have heart issues. Going to urgent care would have cost me less.

Date: 7 years ago

Review №127

Rating: 1

Definitely would not recommend. Very unorganized with what they do. Dishonest and unprofessional. Communication sucks and the wait time is long. The clinic is old. Please do yourself and favor and look for someone else.

Date: 7 years ago

Review №128

Rating: 5

My family and I have been patients here for about 3yrs or longer. We have seen Dr. Simmons and Richard Easton. Richard always makes my girls feel comfortable and is always attentive to what we are being seen for. Sometimes the wait is long but the fact that the doctors at this office are listening to the needs of the patients makes it worth it.

Date: 7 years ago

Review №129

Rating: 1

Waited over an hour to see the doctor. Not coming back.

Date: 7 years ago

Review №130

Rating: 1

Paid 3 copays and went to 3 separate appointments over the same symptoms. The office staff is so rude and disorganized.. finally got Labs done and after a month still no results.

Date: 7 years ago

Review №131

Rating: 1

THIS IS THE WORST MEDICAL OFFICE AND DOCTORS IN TEXAS. DONT WASTE YOUR TIME, MONEY AND HEALTH.

Date: 7 years ago

Review №132

Rating: 1

extremely disinterested staff...very, very unorganized. stay away.

Date: 7 years ago

Review №133

Rating: 1

This place always wastes my time and its not even the actual doctors its the front desk. They are rude and complain about their work constantly. I TRIPLE CHECKED if this place accepted my new health insurance and each time they told me yes. I drove an hour to get there and they told me that they didnt accept my insurance after waiting for 15 minutes for someone to help me.

Date: 7 years ago

Review №134

Rating: 2

The service was okay but they charged me way too much, this is whats wrong with the health care industry. Its a bad idea to overcharge people, I guess you havent learned that lesson yet... Im not going back.

Date: 8 years ago

Review №135

Rating: 1

As a new patient they charged me $275 for a office visit. Thats not including the others tests I had done. That $275 was JUST for the new visit.

Date: 9 years ago

Review №136

Rating: 1

I was not impressed and was totally offended by their bed side manners with my son. Dr. Simmons was seeing my son whose 13. My son has ADHD. Dr. Simmons was talking with my son and using inappropriate foul language. In a professional setting with a 13 year old who battles ADHD, I found this as extremely unprofessional. Then his PA saw my son on our last visit. She treated him as if he was on drugs or using cigarettes because his heart rate was high and was questioning him repeatedly about his use of cigarettes, pot smoking etc. Then she came into the room claiming they do random drug testing and wanted a urinalysis. She quickly silenced me when I was trying to explain that he had an iced tea for lunch and the caffeine along with his medication was probably causing his heart rate to be high. Not only that, being scrutinized about how he sat in a chair made him extremely uncomfortable. His drug test came back negative....no surprise by me. I will not return nor endorse this practice and will share my experience if anyone asks.

Date: 9 years ago

Review №137

Rating: 1

This office is an effing joke. My wife is sick. Plain and simple and needs to see a doctor. These doctors would not treat her so I dont know what kind of doctors work here but I wouldnt send my dog to this office. I wouldnt even give it one star if it would let me.

Date: 10 years ago