BJ's Restaurant & Brewhouse

11905 Gateway Blvd W, El Paso, TX 79936, United States

BJ's Restaurant & Brewhouse

About the Company

rating: 4.3

We’re located in the Las Palmas Marketplace shopping center on El Paso’s east side, just off Interstate 10. You’ll find us less than 20 minutes from downtown and El Paso International Airport where it’s an honor to serve the men and women of Fort Bliss. BJ’s Restaurant & Brewhouse has been selling crowd-pleasing pizzas and award-winning beers here in El Paso since 2006. Today, we’ve expanded our services to include more than just an excellent sit-down dining experience. We also offer take out with curbside pickup and even delivery! Give us a call to ask about placing your order for pickup. We’ll bring the food right out to your car, so it stays hot on the drive home. Visit us TODAY!

Categories

  • Restaurant
  • Bar
  • Brewery
  • Sports bar

Contact Information

Phone: +1 915-633-8300

Website: https://www.bjsrestaurants.com/locations/tx/el-paso?utm_source=google&utm_medium=organic&utm_campaign=google_my_business

Address: 11905 Gateway Blvd W, El Paso, TX 79936, United States

Working hours
  • Monday: 11 AM–12 AM
  • Tuesday: 11 AM–12 AM
  • Wednesday: 11 AM–12 AM
  • Thursday: 11 AM–12 AM
  • Friday: 11 AM–12 AM
  • Saturday: 11 AM–12 AM
  • Sunday: 11 AM–11 PM

Photos

Reviews

Review №1

Rating: 5

I went today for the first time ever to celebrate my birthday and our server, I think his name was Vincent, was amazing. He went above and beyond to make today special by even bringing a small Candle for my dessert. Food was amazing, and I wish everyone got a server like Vincent for their birthday. Will definitely return!!

Date: 20 hours ago

Review №2

Rating: 1

I have come to BJs multiple times and often have had great service. I come back because the meal is always great, but unfortunately, this last time I think will be my last. I am the kind of person who is not unwilling to spend $200-500 to feed myself and my kids....as long as service continues to be top-notch. We eat out at least 3-5 times a week and generally continue to patronize the locations with the best service. In this instance, BJs had a table display that explicitly stated a certain drink and that the serving dish was available for sale. I asked to purchase the vessel and was told by the manager I could not. According to him, I would not be able to buy it until Wednesday even though it obviously is available and here today (on Sunday). I let him know that it is false advertising to say something can be purchased, and when I wanted to purchase it, they said I could not. My waitress (Alex) was great, and her service will earn a good tip, but as for me returning again, as of right now, they have lost a good paying customer. I never ask for anything free or even discounted, but I do expect that they hold up to their end of advertising.

Date: 4 days ago

Review №3

Rating: 5

Great service.. Good food.. Excellent beerss Food : 4/5

Date: 6 days ago

Review №4

Rating: 5

Alex was an awesome bartender! Everything came out quick! He makes a mean Bloody Maria! Coming back soon!

Date: a week ago

Review №5

Rating: 5

Date: 2 weeks ago

Review №6

Rating: 5

Noah took care of us good and was very attentive to the needs of the table. Recommend the brownie pizookie.

Date: 2 weeks ago

Review №7

Rating: 5

Carlos Lopez is the best. I love his personality and attentiveness. Sit in the bar to experience Carlos!

Date: 2 weeks ago

Review №8

Rating: 5

As mentioned before, my server Carlos Lopez is amazing and has a great personality, always anticipating what I need. I keep coming back because of him. The food is delicious. Great job, Carlos!

Date: 2 weeks ago

Review №9

Rating: 5

Great service and entrée suggestions

Date: 2 weeks ago

Review №10

Rating: 5

I loved my food. Excellent service, our server was so attentive.

Date: 2 weeks ago

Review №11

Rating: 4

Good food and service Nice atmosphere Food

Date: 2 weeks ago

Review №12

Rating: 5

Savina was amazing and kind. The food nothing but perfection and I appreciate Savinas help to choose our meals. They were amazing.

Date: 2 weeks ago

Review №13

Rating: 5

Stopped by for a quick sweet treat and was welcomed by Savina s excellent service!

Date: 2 weeks ago

Review №14

Rating: 5

I loved my experience here the Guinness and Tatankal stout were heavenly highly recommended to stout lovers. Our waitress Savina was an excellent waitress she had such a nice attitude, was very attentive and knowledgeable of the menu. Will definitely be coming back with my friends again.

Date: 2 weeks ago

Review №15

Rating: 5

Shout out to Savina, she s an amazing waitress! Friendly, fast, and overall fantastic. She ll take care of you and your party, come visit her!

Date: 2 weeks ago

Review №16

Rating: 5

Savina was awesome! The food was great! I was impressed with the place, it was my first time too

Date: 2 weeks ago

Review №17

Rating: 5

Savina Was an excellent waitress Attended awesome smiling happy which you don t see these days but Savina attitude made my day better. Definitely coming back and asking for her service. Food

Date: 2 weeks ago

Review №18

Rating: 5

Savina provided excellent service and the food was great!

Date: 2 weeks ago

Review №19

Rating: 5

I had a great experience at BJS with my family and I loved the great . Thank you Savina

Date: 2 weeks ago

Review №20

Rating: 5

Our waitress Savina was the best we ever had. From her energy to her quickness with our orders everything was perfect. She made sure our food was perfectly cooked and on time. 10/10 would recommend sitting in her area!!!!

Date: 2 weeks ago

Review №21

Rating: 5

Savina is fantastic! The service was top-notch, and the atmosphere was so welcoming.Savina went above and beyond to make sure everything was perfect. Highly recommend for a wonderful experience!

Date: 2 weeks ago

Review №22

Rating: 5

Savina was a really good server , she brought our drinks and food in a really good time , she was very funny and the food was delicious! I really recommend her , will ask for her in the future

Date: 2 weeks ago

Review №23

Rating: 4

great time with friends! Sever Sarina was amazing!

Date: 2 weeks ago

Review №24

Rating: 5

Great atmosphere on a Friday afternoon. Happy Hour appetizers and drinks were awesome! Savina (our server) outstanding service! Will come again!!

Date: 2 weeks ago

Review №25

Rating: 4

Savina was awesome. Great service. Cared about making sure we had everything we needed. Thank you.

Date: 2 weeks ago

Review №26

Rating: 1

I am usually a Bjs fan and typically love their food... however this past Sunday was not the case. Let me start off by saying that the service was great and server was amazing! The problem starts when we order our appetizer. We got the fried cheesy couscous and the first bite we take was warm and then the second bit was cold. Got another fried ball and bam... cold again the rest of the balls were warm on the outside but cold on the inside. We tell our waiter and he brings us a new order a couple minutes later. Again the outside was hot but now this time the middle was frozen.... We decided to get a different appetizer (Siracha Cheese dip that was good). Once we got our food (Western burger and Wings) the food was alright it lacked in flavor and it was lukewarm we did not want to make a scene so we just nicely asked for our bill and left.... Very disappointed and sad that our experience was this one. The only good thing from that night was the pizookie... that was great but the rest was very sad.

Date: 3 weeks ago

Review №27

Rating: 5

This was my first time at a BJ s and let me just say, it was nothing less than incredible. We only got appetizers and a pizookie and all we could think about was, If the appetizers are this good, imagine the meals! . Best late night snack ever. What was better than the food? Our server, Carlos Lopez. He was a gem and we will definitely be back.

Date: 4 weeks ago

Review №28

Rating: 5

I would like to take the time to recognize a very kind and helpful server that made our experience well worth it. I believe his name was Jonah and he attended our party quickly. He recommended some yummy appetizers and cocktails and they came surprisingly fast. He was very kind and made us feel welcomed. Will definitely come back for his hospitality!

Date: 4 weeks ago

Review №29

Rating: 1

We were a table of 8, waited 14 minutes till I had to ask if anyone was going to wait on us. Finally had a server show up and the food took for ever to show up. When the food showed up the pizza was over cooked and dry. The medium well steak was medium well with no pink inside and dry. Dessert took 15 minutes till it was delivered. Over all experience was pretty bad especially since it was my granddaughters birthday. We saw the manager walking around and he never once came by. I doubt we will ever go back considering this use to be our favorite restaurant.

Date: a month ago

Review №30

Rating: 4

Date: a month ago

Review №31

Rating: 2

Miserable wedge salad and cold pizza to go.

Date: a month ago

Review №32

Rating: 1

Went to go try this place for the first time for lunch, walked in and was sat as we waited....and waited...and waited for our server to bring g us drinks, others were seated and waited on immediately as we waited a bit more we finally just got up and left after no one came to even take our drink order...good thing there was a Cheddars next door we went there were tended to as it should be...food at Cheddars was delicious and customers service was great!

Date: a month ago

Review №33

Rating: 2

Date: a month ago

Review №34

Rating: 1

Lettuce in salad was wilted and it barely had any dressing. Chicken sandwich was overcooked and did not taste very good. I think the fryer oil had not been changed recently. Service was slow and drink refills were lacking. Did not feel well the rest of the day.

Date: 2 months ago

Review №35

Rating: 5

Date: 2 months ago

Review №36

Rating: 2

Our food was amazing. Service was horrible. Alexa G never checked on us. Forgot our drinks, she had a smile but that was about it. We asked for the ticket and just left it on the table. We waited for her to pick up our card. And NEVER came back. She never mentioned that we could pay online until I noticed it on the ticket. I still tipped her which I actually regret 100%. She only had 2 tables. She needs better training.

Date: 2 months ago

Review №37

Rating: 3

Didn t get ice cream with pizookie

Date: 2 months ago

Review №38

Rating: 5

Great food Service was exceptional

Date: 2 months ago

Review №39

Rating: 5

Had some lunch here after shopping with my girls and the food was good. Healthy options to choose from and our waitress was so nice . I do recommend trying the salmon its sp good !

Date: 2 months ago

Review №40

Rating: 4

Date: 2 months ago

Review №41

Rating: 5

Excellent...

Date: 2 months ago

Review №42

Rating: 5

Date: 2 months ago

Review №43

Rating: 5

Mike is the BEST server hands down!!! my family and i have had an extremely hard few weeks and it s insane how blessed we got with Mike as our server, made my uncle and i completely forget and enjoy ourselves after so much. we never once had to ask for a thing and he was on top of it 24/7 and such a funny guy man i have never in my life had such an incredible experience with a server thank you from the bottom of our hearts Mike you really are a pleasure to be around!!

Date: 3 months ago

Review №44

Rating: 5

We ate here while passing through. The staff were friendly, gave good service, and food was delicious.

Date: 3 months ago

Review №45

Rating: 1

Our waiter was outstanding who provided excellent service. The food and drinks was very tasty. But unfortunately, I am giving this place one star for a major disgusting reason. After my meal, I took my son to the restroom. An employee flushed the toilet then walked out of the stall and right past us without washing his hands. Freaking gross to see this unhygienic behavior. Returning to my table I kept an eye out for him but did not see him, which makes me think that he was part of the kitchen staff. I will not be returning to this restaurant again. Just the thought of what I have seen makes me want to puke up all my food I ate there.

Date: 3 months ago

Review №46

Rating: 5

Our server Alex was great! Super busy day and she was attentive and very friendly. Loved her!

Date: 3 months ago

Review №47

Rating: 5

Our server was amazing. He listened to our allergies and knew the menu well enough to guide us in our ordering. The restaurant was clean and our food was delicious!

Date: 3 months ago

Review №48

Rating: 5

Our server Noah was great!! We have some allergies and had questions. Noah really listened and checked in the kitchen. We really appreciate that. And our food was great and delicious. The music was a little loud for me, but not awful.

Date: 3 months ago

Review №49

Rating: 5

Great tasty food great atmosphere great service

Date: 3 months ago

Review №50

Rating: 4

Date: 3 months ago

Review №51

Rating: 5

Date: 4 months ago

Review №52

Rating: 3

The most positive thing about my experience was the avocado egg rolls. Our waiter was friendly but had no sense of urgency. Our appetizers came out fast from the kitchen but then waited over an hr for our food. By the time the food came we were not hungry anymore. We literally took our food to go. I tried to speak to the manger on duty he said his name was Shawn.I express to the manger about our experience and expected an apology but instead got rebuttals for the poor service. I didnt want an explanation or excuses why our food took long. His excuses was that they werent expecting to be busy and he had jump on line to help the cooks. But what he failed to notice that I saw him standing by the hostess talking most the time we were there. He insulted us by trying to adjust our check trying to make it seem we were trying to just get a discount. To put the cherry on top the avocado egg rolls we ordered had a hair on it and chicken alfredo made me sick. Ive been here 4 times and it was good this last time was terrible. I hope this establishment gets its stuff together. For 3 people we spend over 200 dollars and was expecting better service. I hope in the future management take more accountability the blaming the cooks. I also forgot to mention that every one that was seated after us got feed and left before us.

Date: 4 months ago

Review №53

Rating: 4

Date: 4 months ago

Review №54

Rating: 1

WORST CUSTOMER SERVICE EVER!! If i could give a zero star i would, we wait 2 hrs to get a table and 1 hr more to get our food , the hostess and the manager careless about the situation, the waiter lefts us without drinks for more than 30 min , never come back again .

Date: 4 months ago

Review №55

Rating: 1

Usually I enjoy coming to eat at this place, yet this last time I came to redeem a free pizookie for my rewards however the front hostess lady said that they don t fulfill that request and then the server said oh we do and then the GM came saying of that s fine we ll redeem the cookie for you. So i go back to the table to wait and after a good 25 minute, nothing. The server never came back to the table to check on us. The GM never came back to the table check on us. No one checked on us after a good 30 minute wait :9 I walked out while the GM saying hope you enjoy your evening and I did not.

Date: 4 months ago

Review №56

Rating: 5

Amazing, phenomenal non-stop service. Food has always been on par. Our server Mike O. Was the shiznit. Thank u guys, for all the amazing memories Herrera with my family and kids.

Date: 4 months ago

Review №57

Rating: 4

Date: 4 months ago

Review №58

Rating: 1

We were a party of 8 waiting to be seated and I asked for a wait time and the hostess said she needed to ask her manager. I waited and 4 parties were seated with a total of 13 people total. The manager came and said in front of me tell her 1 hour and a half. I have a special needs sister and was upset that we needed to leave. She would not be able to wait that long. We had to comfort her and walk her outside while another party of 2 got seated and another group of 4 came in and they were told they would be seated shortly. Wheelchair accessibility: My sister has mobility issues and was told I had to go all the way to the back of the restaurant to access ramp.

Date: 4 months ago

Review №59

Rating: 5

No more Stuffed Mushrooms, but they still have cold beer and variety of micro brew. Ahi Tacos were fresh. More Ahi Tacos.............. The pizza is mad doughed, like biting into a biscuit. The Ahi Poke is yum.

Date: 4 months ago

Review №60

Rating: 5

Nice people.. good food.. If Im in town again, Ill definitely order from here again.

Date: 5 months ago

Review №61

Rating: 4

Date: 5 months ago

Review №62

Rating: 5

The food was pretty good! Avocado egg rolls are insanely good. (Apetizer) the Alfredo pasta was disappointing to say the least. There was about 3 broccoli pieces and the pasta was dry! My mom had to ask for more Alfredo sauce. The clam chowder was okay. Not memorable. But the New Orleans Jambalaya was delicious! The right amount of spices......an abundance of bell peppers and onions and chicken pieces and chicken sausage and shrimp. Seriously delicious!! As for the restaurant...its very clean....large....the booths are a bit small. The ambience is chill. The beer selections are awesome!!!

Date: 5 months ago

Review №63

Rating: 5

Great service and great food! Our server Alexandra was very nice and attentive to our large group of 13. The food was amazing for everyone and we all enjoyed our visit! Definitely coming back!

Date: 5 months ago

Review №64

Rating: 5

Very nice place good prices and good cold beer

Date: 5 months ago

Review №65

Rating: 5

Date: 5 months ago

Review №66

Rating: 5

Outstanding service Donald from recommendations to service

Date: 5 months ago

Review №67

Rating: 1

Date: 6 months ago

Review №68

Rating: 4

Good food and atmosphere, love the food especially the tri tip salad. Carlos is an awesome server

Date: 6 months ago

Review №69

Rating: 2

I asked for a double shot of bourbon neat. It came with ice. At which point I again asked for it neat. The waitress took it back and brought back what seemed to be the same drink with the ice removed. So now it is watered.down bourbon and not what I wanted. The waitress was slow and didnt remember half of how we ordered our food. The food when it arrived was very good so high five to the cooks!

Date: 6 months ago

Review №70

Rating: 1

Bad experience! I order my food on one application and they just said the driver pick up the food and they just lied, they never process the food, when I call or order they are ready close, these people are just lazy Food

Date: 6 months ago

Review №71

Rating: 4

Date: 6 months ago

Review №72

Rating: 1

I put my name on the waitlist via the app, but when I arrived, they couldnt find me. We had to wait about 25 minutes, and guests who arrived after were seated before us. I then asked about the status, and was told theyll seat us then. When we were seated, we waited about 5 minutes before the server came. We ordered water first and the server never returned to take our order. He passed us by about 4 times. We waited about 15 minutes and he never came back, so we just left. Very poor service from the time we walked in.

Date: 6 months ago

Review №73

Rating: 5

Wheelchair accessibility: Wheel chair accessible. Food

Date: 6 months ago

Review №74

Rating: 4

food was good. pricey due to inflation I guess. 4 people $142 including tip. we had to wait awhile for refills. waitress was eating

Date: 6 months ago

Review №75

Rating: 5

Something new to try each time we are there. Love the desserts and Carlos always on top.

Date: 6 months ago

Review №76

Rating: 4

Date: 7 months ago

Review №77

Rating: 2

Ahi Tuna salad had a good flavor but they skipped on the Ahi Tuna. Eight tinny pieces of ahi tuna (less than an inch). Definitely not worth $20!!

Date: 7 months ago

Review №78

Rating: 5

Fast food but timing and taste is good. Just limonade kids taste not very good. Nice place for hanging around with friends and family.

Date: 7 months ago

Review №79

Rating: 5

Be sure to ask for Carlos L. for the best service!

Date: 7 months ago

Review №80

Rating: 2

Don t come with more than 2 people because their brains will explode.

Date: 7 months ago

Review №81

Rating: 1

This place was absolutely filthy. As soon as we arrived the menu I was given was covered in food, and sticky. I stood up, went to the front and demanded a new one. The food was a bit pricy opposed to similar restaurants in the area, and the price of the menu does not at all reflect the state of the establishment. Our waitress took forever to attend us. While we were waiting, went to the restroom which were disgusting as well. The floor was slippery and full of piss. The urinals wouldnt flush, also full of piss. Returned to join my girl, let her know about the restrooms when she let me know tha her drink glass was also dirty along with the table. We decided to split after that and went to Bubbas for a well deserved meal. I didnt think to take a photo of the dirty menu but took a snap of the restroom and the glass drink, as evidence. This review doesnt give me the option to post photos not sure why.

Date: 7 months ago

Review №82

Rating: 5

I ordered a power powel with tri tip and received iceberg salad with tri tip. It was delicious. I asked the server to make an adjustment, and they removed it. I was not expecting that. Great customer service. Server was very attentive. My only complaint is that it was a bit too hot inside.

Date: 7 months ago

Review №83

Rating: 5

The girl who was working in the bar was amazing! She said it was her 3rd day alone and she s doing amazing! She was so sweet and helpful! I kept ordered the lavender lemonades and she kept them pouring and they tasted amazing! My fiance and I will definitely come back if she s working!

Date: 7 months ago

Review №84

Rating: 1

I ordered tri- tip meat It tasted like a liver instead of tri-tip I had to return it then we ordered Alfredo with Chicken it was horribleWe never received a Im sorry for the problem with the food the waiter was unpleasant Food

Date: 7 months ago

Review №85

Rating: 4

Great service with the bartender. Very cheerful, friendly and attentive. Disappointed in the Prime Rib three of us ordered. Extremely fatty and tough. We will be back, but question mark on getting the Prime Rib again. Typically the quality of their food is excellent.

Date: 7 months ago

Review №86

Rating: 5

MILITARY DISCOUNT Updated Jan 2024 Visited again taking dad out to dinner. As always we had a great time with great tasting food and hand crafted beer. I had the boneless wings and a beer. Both were very good. I did have to ask for additional sauce as you can see in the pictures it was not coated well. Dad opted for the bread bowl soup, which he loved and consumed quickly. Chicken strips and a burger for the boys. Macaroni and cheese bites for my wife. Pizooki time! The limited time cinnamon rolls pizookie was amazing! Cinnamon rolls hot out of the oven with ice cream! Every pizookie we eat is great. We enjoyed the atmosphere, TVs on the wall to keep up with sports scores, great service and food! Half price pizza! Monday through Thursday carryout only. Great pizza, especially for the price. Purple Heart recipient parking up front!

Date: 8 months ago

Review №87

Rating: 5

Date: 8 months ago

Review №88

Rating: 1

Staff left us sitting in the booth for 20 minutes before even acknowledging our existence. Then they were super rude when taking our order. We just left. What a bunch of a holes.

Date: 8 months ago

Review №89

Rating: 1

This time the service was so awful the waitress wanted to do nothing I really wanted to get up and leave. I only stayed because I like the food.

Date: 8 months ago

Review №90

Rating: 5

Mike is a great server Parking: Na Food : 5/5 |

Date: 8 months ago

Review №91

Rating: 2

I hope that BJs never gets another 1 Star Rating. The wife and I went out for a date night. Energy from the server was awful. Service from server was subpar. $80 Meal couldnt be finished between my wife and I. Manager ensured food quality was to standard, but it didnt make up for disappointing evening.

Date: 8 months ago

Review №92

Rating: 1

The workers where so rude especially the manager.. They said there was too many of us and none of the servers wanted a big top .. mind you it was dead and missed out on making some $$$ they pretty much told us to go somewhere else cause they werent serving us for at least an hour to an hour and a half.. again it was dead... yet other people where being served.. as they would walk in

Date: 9 months ago

Review №93

Rating: 1

Nasty customer service. We had a party of 22! Walked out. Service

Date: 9 months ago

Review №94

Rating: 5

Super Wonderful food and excellent service. Cherry chipotle grilled salmon was amazing along with a delicious couscous and seasoned broccoli. Waiter was outstanding and frequently checked on all tables.

Date: 9 months ago

Review №95

Rating: 5

I ordered to go & the to go person Isabel, made my day. She was nice & sweet and made sure my order was 100% correct! Thank you Isabel for making my little families night!

Date: 9 months ago

Review №96

Rating: 4

Atmosphere was great, company was fantastic, our waitress in the other hand had to be reminded to bring drink refills. Other wise, everything was great!

Date: 9 months ago

Review №97

Rating: 4

BJs is BJs. Reliable chain food. Our server Carlos M. made our experience special. Hes a light. Food

Date: 9 months ago

Review №98

Rating: 5

Date: 9 months ago

Review №99

Rating: 2

Headed out for takeout dinner at BJs and I was extremely disappointed with the portion size for take out. I ordered three items and out of the three, the Peanut Chicken & Soba left much to be desired for a price of OVER $20. The portion size was small, the quarter lime was spoiled and old and just plain bad. I ll let the pictures tell the story. The pizza was as expected and good and the Jambalaya was NOT as tasty as it usually is (lacked spice). The portion size on the Jambalaya was good however I did have to ask for extra Jambalaya sauce before I left the restaurant. Unfortunately, unless taste, portion sizes and the quality of food improves I ll be headed to other restaurants for full and tasty meals.

Date: 10 months ago

Review №100

Rating: 5

Great pizza and steak, chicken wing is must order ! Luv it

Date: 10 months ago

Review №101

Rating: 5

The pinnacle of what a chain restaurant can be. Great vibe and decor, comfortable seats, diverse menu, tasty food, unique and balanced alcoholic and non-alcoholic drinks, consistent service and affordable prices. As good as it gets! Portion size is reasonable (not huge) though calorie density is unfortunately very high, so requires moderation.

Date: 10 months ago

Review №102

Rating: 1

What happened to your chicken dishes, BJs? Last night our table ordered 3 different chicken dishes and 1 pork chop. Instead of described chicken breasts on the menu, we all received reconstructive chicken breasts (we ordered Crusted Parmesan with potatoes, Chicken Parmesan w/ noodles, and Chicken with mushrooms). The chicken looked like uniformed oval pieces you would receive at public school. Unfortunately, we are/were consistent customers. Last night we were very disappointed to say the least. Maybe BJs is trying to cut corners - I dont know

Date: 10 months ago

Review №103

Rating: 1

We came to BJ s to have a good experience and we received nothing close to that There service was very slow there was plenty of things that could have made our dinner better such as having a server who cares and who was attentive to us Our server came by to see if our food was okay about 15 minutes into eating We were wanting different things such as A1 and Tabasco and we didn t even bother asking because by the time the server came around our food would be very COLD we waited over 15 minutes for everything to get greeted to know who our waiter was to everything we were there way longer than we wanted to be because of the slow server on top of the slow server our waitres was rude and had an attitude the whole time she would repeat everything I said as if I wasn t asking for it correctly it made me feel extremely belittled when I asked how long for something this server and another one with tattoos I know we re just laughing on the side at me and I m more than positive they were just making fun of us horrible and worst birthday experience me or my family will not be returning back we were nice to her and the whole way home we only talked about the horrible birthday I have tried reaching a manager since October 12th when it took place tab #0194 and no response or call back this is the absolute worst.

Date: 10 months ago

Review №104

Rating: 1

Music was way too loud and most of the people in here are over 50. The choice of music is way off base with the customers. I asked if it could be turned down it wasnt at all

Date: 10 months ago

Review №105

Rating: 5

Another wonderful BJ

Date: 10 months ago

Review №106

Rating: 5

Excellent service by bartender, Lubercy! Drink done right. Tri-tip salad was great. Only to be picky, maybe some more bacon crumbles. Great meal! Thank you.

Date: 11 months ago

Review №107

Rating: 4

Date: 11 months ago

Review №108

Rating: 5

Nice place with many dishes and drinks to choose from.

Date: 11 months ago

Review №109

Rating: 4

Date: 11 months ago

Review №110

Rating: 4

I go to Bjs Brewhouse only because of the pizza. However I feel like the deep dish is okay taste wise. It s a bit doughy and doesn t have enough toppings on it. Nonetheless service is usually pretty good and the atmosphere is nice.

Date: 11 months ago

Review №111

Rating: 5

Good service, food is nothing special, 5 stars because who ever invented the pizookie is a genius . THEY ARE AMAZING

Date: 11 months ago

Review №112

Rating: 1

After the meal was delivered, the tableware still didnt arrive. I asked the waiter again before it was delivered. It was ten minutes after the first meal was delivered. If you run out of Coke, you wont take the initiative to refill it. You need to take the initiative to ask the waiter for refill, which is different from other stores. The food tastes okay, not too amazing. The pasta comes with bread which is pretty good.

Date: 11 months ago

Review №113

Rating: 5

It was a little getaway from the kids waiter (Daniel) was on point just like the food

Date: 11 months ago

Review №114

Rating: 5

Thank you very much for the gluten free pizza and chocolate chip cookie! They were delicious! Dietary restrictions: I m gluten intolerant and BJs has some menu options, I really appreciate it!

Date: 11 months ago

Review №115

Rating: 5

This place rocks on every level, food, fast service and the staff is amazing. The place is always clean and jumping. When in doubt and a no fail place to eat, this is it

Date: 11 months ago

Review №116

Rating: 1

Terrible service today and on our last visit. Usually we have great service but the last couple of times we had the worst service Very disappointing Food

Date: 11 months ago

Review №117

Rating: 5

Date: 11 months ago

Review №118

Rating: 5

I cant even think about how much I swallowed Im not complaining because everything was perfect but dont worry, Im bursting at the seams everything is delicious, excellent service, everything is cool

Date: 11 months ago

Review №119

Rating: 5

Overall, it was a nice family restaurant with great food and service. Our server was attentive to our needs while we dined. Our granddaughter loved her dessert. Food

Date: a year ago

Review №120

Rating: 4

Date: a year ago

Review №121

Rating: 5

Love this place! Fast and quality service! Nothing ever feels frozen or reheated. Always get treated with a smile and always has immediate seating. Food

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 4

Hubby loves the all food choices and the beer. I think it s okay, definitely not great. We ve been twice, don t recommend the chili but the Santa Fe chicken salad is good. We will go back but it s not the first place I would choose.

Date: a year ago

Review №124

Rating: 5

Great service great ambient! Live this place!

Date: a year ago

Review №125

Rating: 5

The size of this place combined with the size and variety of the menu combined with the variety of beers and cocktails, make this a place that you can just take a group here and know that theyll be happy. If you cant find any food or a drink here that you like, then you shouldnt go to restaurants. Plus, there are lots tvs for games and matches. Cant wait to go back.

Date: a year ago

Review №126

Rating: 5

Carlos L. always has a great attitude and his service is always to the top. Food is very good and great prices. BJs does have a big menu so you do have to come a few times to try different stuff. Best thing is always the dessert. And there cookies are delicious. I love the cookies and cream one.

Date: a year ago

Review №127

Rating: 5

Very rich and very good service

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 5

Chill place. The drinks are good, the pizza, steak and ribs are good as well. Service depends on who is helping you and what day you go.

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 1

Date: a year ago

Review №133

Rating: 5

Carlos is the best. Seasonal beers are tasty.

Date: a year ago

Review №134

Rating: 1

Rude waitstaff that ignore customers waiting for deliver

Date: a year ago

Review №135

Rating: 4

Date: a year ago

Review №136

Rating: 4

Date: a year ago

Review №137

Rating: 5

Had the prime rib special. It included two sides, a soup and dessert for a reasonable price. Would definitely have it again. The wedge salad was just as good. Enjoyed the visit.

Date: a year ago

Review №138

Rating: 4

All of us had a great time and spent a good deal of money since there were 10 of us dining. I was extremely unhappy with the Asian Chicken Soba Noodles and asked the waiter if the sauce is always so thick and gooey when he noticed my full plate. I told him I didn t like it. He said yes and made no effort to ask if he could fix the problem although I didn t pursue it. Just want to suggest improvement on this menu item. I only ate the few pieces of chicken that were not smothered in the overwhelming sauce!

Date: a year ago

Review №139

Rating: 2

Food was good, service not so good. Server Jose E was rude and came with a side of attitude, and didn t follow through with my boyfriends request for my BIRTHDAY!!

Date: a year ago

Review №140

Rating: 1

Date: a year ago

Review №141

Rating: 4

Great service from Carlos! Really good lunch special

Date: a year ago

Review №142

Rating: 5

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 5

Excellent service for a big party!

Date: a year ago

Review №145

Rating: 5

I like their lunch specials. I had a soup and salad. Usually I get the nachos with beef steak.

Date: a year ago

Review №146

Rating: 5

The food is awesome will be back.

Date: a year ago

Review №147

Rating: 2

If you are hungry and can wait and wait for your food, youre in the right place. If you are in a group, you will be waiting. The waitress we had needs to definitely get more experience. Waitresses usually take drink and food orders in the order that the patrons are seated. This one was all over the place. We ordered a nachos plate. Hubby finally asked for it to go. It still took some time. And by the way, the nachos were terrible. I would not go back to this establishment.

Date: a year ago

Review №148

Rating: 5

The deals are GREAT!!! Thank you for the creativity and the ambience...Thank you Carlos, our server,for your enthusiasm...

Date: a year ago

Review №149

Rating: 5

Very rich and good service

Date: a year ago

Review №150

Rating: 1

This place certainly is amazing and I have always loved coming to this restaurant when I am in this part of town. However, it wasnt the quality of food that made todays experience have a low rating, but it was the service. The server was not acting appropriately when doing his job. He kept trying to flirt with my aunt, who was with me while eating, and kept pressuring her to reveal what kind of work she does. Adding to that, he would share personal information about himself to the point where it made me and my table extremely uncomfortable. He made a move to touch my aunts elbow while conversing with us as well. Which this was unwanted physical contact. He continued this throughout our whole meal and we made sure to leave immediately. This was one of the worst interactions Ive had with a server ever. I would really appreciate it for him to no longer work in this establishment if this continues. To keep this anonymous to the public while also help staff identify this individual, the server wore multiple mala beaded bracelets with a beaded necklace underneath his shirt. Hopefully this is seen and please consider staying up to date with servers you hire so that this situation doesnt occur again to any future patrons.

Date: a year ago

Review №151

Rating: 3

The food and drinks were on par with other locations but the waiter we got was not very good. Friendly but not very attentive. He seemed a little distracted.

Date: a year ago

Review №152

Rating: 2

Came at 11:30am on Sunday. Food was delicious but service was horrendous. We ate our entire meals without getting asked if we needed something to drink. These have been empty 15+ minutes now. SMH its not even busy here at all come on now

Date: a year ago

Review №153

Rating: 5

Best happy hour specials in El Paso.

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Kid-friendliness: Menu for kids is excellent Good portions and my kids love it Food : 5/5

Date: a year ago

Review №156

Rating: 5

The atmosphere an pizza was amazing (probably should of taken a picture )... i sat at the bar tonight an Marcela was my bartender, i have to compliment her... even though she was in the weeds, she was very attentive an had a great sense of humor... next time im in el paso, this is my restaurant of choice

Date: a year ago

Review №157

Rating: 5

Awesome experience

Date: a year ago

Review №158

Rating: 1

Dined in yesterday and the food couldnt have been worse. 1st time ever here and the prime rib was ridiculously salty so I sent it back and after all my family was done eating they bring me a new one which was rarer than I wanted and bland. The kids pasta was so dry and would stick together it seemed it was cooked probably hours before and their fries were soaked in oil. My chicken was pretty good but they do need to know how to make asparagus better. For the price and place I will not come here again, disappointed considering it was my husbands birthday. Reply: I dont need to tell you anymore how bad it was. Do better.

Date: a year ago

Review №159

Rating: 1

The worst service the food was badly under cooked and the waiter should have had his long hair tied back and needs to learn not to keep disappearing he was the worst server never again manager wasnt very much better sad over priced food

Date: a year ago

Review №160

Rating: 4

service is good. pasta was dry. the rest of the food was good. drinks were good too.

Date: a year ago

Review №161

Rating: 5

Date: a year ago

Review №162

Rating: 1

Not worth going . Save your money. The service was good but Not the food. Maybe try a new shef so the food can get better in the future. For now I will not return prices are to high for bad food . I will pay gladly if the good was good. Plus having so much selection around this restaurant like The chop house , Great American,Noddles and Dounples, even Chicos Tacos will be a better choice. I saw nice people work at this location , but the bad food is not there fault is the managers and the chefs responsibility. Kid-friendliness: Not kid friendly.

Date: a year ago

Review №163

Rating: 1

food was good, average at best loved the dessert tho. the service however? horrible. the waitress clearly didnt care for our needs, asked for two glasses of water, she never came with them. we kindly asked the manager in charge to take our picture as a person in my party was celebrating her birthday they answered no, i dont have time for that HORRIBLE SERVICE.

Date: a year ago

Review №164

Rating: 4

The food was delicious, the staff were friendly, and the prices were consistent with other restaurants. Maybe it was because of the day we ate here, but the wait was really really long. We were sat quickly, but everything after that took a long time.

Date: a year ago

Review №165

Rating: 5

Great lunch! I was looking for somewhere I could get a bread bowl and soup! It was delicious and I also had the brussel sprouts and they were delicious!

Date: a year ago

Review №166

Rating: 5

Hello, had dinner on Friday(4.07.23),it was approximately 7 p.m.. Our server was Michael-Great service. We were a party of 5,and everyone liked their meal. What I would have liked to see, a Manager touching tables. Didnt see it, although I do believe I knew who the M.O.D. was. Do plan on going back soon. I recommend for all types of occasions. Enjoy!

Date: a year ago

Review №167

Rating: 5

5 star the workers were nice the food was great and they show respect and I love it thank you bjs for a wonderful Easter and day and may your day goes well.

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 4

Food was good and they always have games going on at the rime..whether it be football..soccer..match madness ..you can count on them!!!

Date: a year ago

Review №170

Rating: 5

Just passing thru? It is well worth the stop. The staff was friendly and kind. The place was really clean. The meals for 5 were made fast and tasted great. It seems fair price for what all you get. All in all, its a great place to sit and enjoy. Will definitely come back if/when I pass through again.

Date: a year ago

Review №171

Rating: 2

Went here for my birthday recently, and went in with a fully clear mindset, as I could remember anything about this place except that I liked the root beer about 15 years ago. Got the root beer again, and it was great, but my glass was empty for 93% of the visit. Ordered chicken wings for an app, and they were burnt to a crisp. Ordered my tri tip rare, it came out with a hot pink center, and was chewy as dog food. The sauce on the outside was salty as heck, but tasted like somebody had ground up a meatloaf and slathered it onto a cheap piece of beef. The baby back ribs were also burnt, and I chipped a tooth on a piece of the char. My wife had a much better experience. She loved her salmon, and her mozzarella sticks were nothing to scoff at. My daughter got a little bowl of fruit and a garlic knot right away, which was very nice.

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

My waiter Carlos M.was fantastic. Bright, friendly, knowledgeable the best! The food was the best I have had at any of the many BJs I have eaten at. The cook prepared everything exactly as I requested, except the proportions were huge!. They all, including the manager Jeremy, deserve a 10 star score not a 5.

Date: a year ago

Review №174

Rating: 5

Date: a year ago

Review №175

Rating: 5

I had the sick chicken. Peanut sauce with soba noodles. It was good. It had little chicken pieces. I would have preferred larger pieces to define it as chicken. The flavor was great. The waitress took care of us very well. She had my drinks filled up before I had to ask. Great experience overall.

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 3

Date: a year ago

Review №178

Rating: 1

I went today 03/03/23 order lis loaded nachos and it was the most horrible thing Ive had this year. The cheese was all hard and the tortilla chips were burnt and stuck, I usually appreciate a medium-rare stake but these were pieces of raw meat that disappointed me. My phone wont let me upload the photos.

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 1

I ordered thru uber eats and my guacamole was so brown and nasty. I spent 90 dollars and everything we order wont be ordering again

Date: a year ago

Review №181

Rating: 5

Ate at the bar. Long line for tables. Rib eye steak was amazing. Margaritas were actually good. I normally drink top shelf.

Date: a year ago

Review №182

Rating: 3

Even though we only ordered water (were diabetic) 1 glass and no refills offered. We ordered the classic burger X2. Burt like at BK . Ordered no salt on the fries. Greasy and still slightly salted. Apparently theyre 2 different prices (bar specials vs seating area). Our server might have been having a bad day. Not recommended. Not returning.

Date: a year ago

Review №183

Rating: 5

Very classy, good food

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 4

Food was very good! Had a little issue with take-out but the manager handled it extremely well.

Date: a year ago

Review №186

Rating: 3

Food is good.....service at front desk is horrible. Girl there is rude and careless. They run out of clean silverware......just a mess. The manager had to step up and take care of problems. Very disappointed.....too expensive for these kind of service.

Date: a year ago

Review №187

Rating: 5

Savina is amazing!!

Date: a year ago

Review №188

Rating: 5

Great service and great food. A little pricey, but well worth the cost.

Date: a year ago

Review №189

Rating: 1

Horrible!! No words needed to explain what the picture shows.

Date: a year ago

Review №190

Rating: 5

Been there for the first time during my trip to the USA. Simply great! Food, drinks, service, prices.

Date: a year ago

Review №191

Rating: 5

Date: a year ago

Review №192

Rating: 5

Went to to dine at bjs not too long ago and the food was great, I loved our hostess Brianna she was very nice and great to talk to !

Date: a year ago

Review №193

Rating: 5

Delicious every time.

Date: a year ago

Review №194

Rating: 3

Fair to mediocre food in a chaotic, disorganized environment. I recently visited BJs after about 5 years of constantly driving past their sign on I-10. In my previous experiences, I remembered enjoying myself, so I decided to treat myself and stop in. I was greeted with a friendly smile by the hostess Michelle, who showed me to my table in a friendly and helpful manner. She was a delight to speak to. I was sat at a booth, which the seat was full of crumbs and the floor was filthy as well. Our server was friendly, though I forgot his name. I ordered the BJs favorite pizza, and to my surprise it wasnt very appealing. The crust was chewy and thick, almost as if it hadnt been cooked all the way through. There wasnt much sauce on the pizza either. I felt like the ratio of dough to toppings and sauce heavily favored the dough. One of the determining factors in coming here was the pizza because I remember liking it, though I was quite disappointed with this visit. Another thing to mention was that I was confused because I couldnt tell what vibe they were trying to embody. Some servers were wearing jerseys while some werent. There were football games on the TVs, and fans were cheering loudly, but I came here under the assumption that it was a brewhouse and not a sports bar. Overall, I was generally dissatisfied by how filthy the place seemed and the general quality of the food for the prices. Plates and empty dishes were scattered at every computer station, the booths were full of crumbs, and the floor was filthy. The food quality was mediocre, especially for the high priced items. I was however satisfied with the customer service. My server and the hostess were both very pleasant. I left here with a strange feeling, not really knowing how to feel from a jarring experience. Parking: The parking lot is shared with Krispy Kreme and Cheddars, both of which are two very popular establishments. Though the lot is partitioned, the parking lot fills up fast and gets crowded and chaotic. Kid-friendliness: There is a kids menu that offers free kids drink with kids meal purchase. Wheelchair accessibility: There is a ramp accessible for wheelchairs, though it is located in the back of the restaurant, and you have to cross through the entire bar area to access it.

Date: a year ago

Review №195

Rating: 4

Date: a year ago

Review №196

Rating: 5

All the food at the table was excellent. Service was pretty quick even with the dinner rush coming in. Mike the server was beyond great with our visit. Would definitely come back again.

Date: a year ago

Review №197

Rating: 3

Good food and friendly service, just very slow. Need some extra cleaning. The chandelier light needed some dusting and did notice others as well. Nit what you would expect at a dinner table. Guess after 5 years from my last post it would be expected but its not. Parking: Plenty of spaces available Kid-friendliness: Kids menu available Wheelchair accessibility: Available in front and side of building

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 4

Date: a year ago

Review №200

Rating: 5

Very delicious food Good service

Date: a year ago