Starbucks

Review №1

Rating: 5

Very great staff and environment

Date: 3 days ago

Review №2

Rating: 1

Not open at 5am on Tuesdays. No notice! Food

Date: 6 days ago

Review №3

Rating: 5

Date: a week ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 1

Date: 2 weeks ago

Review №6

Rating: 5

Date: 2 weeks ago

Review №7

Rating: 5

Date: a month ago

Review №8

Rating: 1

This location always gets the espresso Frappuccino wrong. The drink is always bitter. I order the same way at any other location and it comes out tasting great, but never at this location on university drive.

Date: a month ago

Review №9

Rating: 5

Love Phil when he s my barista he never fails.

Date: a month ago

Review №10

Rating: 1

Date: a month ago

Review №11

Rating: 5

Huge shoutout to Breyden who fixed my order on my Iced White Chocolate Mocha. There was a mix up on my order where it tasted nothing like a Iced White Chocolate Mocha. No questions asked he fixed me a new one. Thank you, Breyden!

Date: a month ago

Review №12

Rating: 5

Date: a month ago

Review №13

Rating: 5

Went there to do some homework and it was pretty chill. Went at night and workers were nice and it was very quiet and calm in the store. Recommend here, for studying and some quiet time!

Date: 2 months ago

Review №14

Rating: 4

Date: 2 months ago

Review №15

Rating: 1

This is not the first time that they always I mean ALWAYS DONT HAVE inventory it s like why do I keep coming here if they keep telling me they don t have what I want first of all. How can you run out of cups at 9 AM in the morning and not knowing what to do with a huge line behind us letting us know that all they have is a grande cup. Then to make things worse, they don t even have the coffee that I want they don t even have cake pops. They never have the proper inventory. I hate the fact that they built this Starbucks close to other peoples homes and we still cannot get what we ask for. I just don t understand why management cannot properly review or look over what they have in inventory and can t ask a local other Starbucks to help with inventory when you are short that is called teamwork and getting help from your others store, but it seems that you all don t understand that Because like I said, I m so tired of coming here and always telling me they do not have it management here needs to properly look at their stuff or work on something. You have a lot of upset customers now I am looking at other coffee places from now on.

Date: 2 months ago

Review №16

Rating: 5

Date: 2 months ago

Review №17

Rating: 1

Gave me the wrong order and took forever and wrong lid and very little drink

Date: 2 months ago

Review №18

Rating: 5

Date: 2 months ago

Review №19

Rating: 4

Date: 2 months ago

Review №20

Rating: 1

Barista Cory was very condescending and rude, got our order wrong twice and had us waiting for the other half of our order all while it was at the window the entire time saying it was here the entire time i just didn t see and then when we finally got the order it was wrong! His reply was i promise you, you didn t say that . Horrible service from him.

Date: 2 months ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 5

Date: 2 months ago

Review №23

Rating: 5

Date: 3 months ago

Review №24

Rating: 5

Date: 3 months ago

Review №25

Rating: 1

Always out of something at this location, ALWAYS!

Date: 3 months ago

Review №26

Rating: 4

Date: 4 months ago

Review №27

Rating: 3

The drinks were good. The person at the drive thru wasn t friendly.

Date: 4 months ago

Review №28

Rating: 1

Never have inventory always out of everything???!!!

Date: 4 months ago

Review №29

Rating: 5

Date: 4 months ago

Review №30

Rating: 5

Date: 4 months ago

Review №31

Rating: 1

Rude , unprofessional, unacceptable, unfortunately they don t know how to make a blended coffee , huge ice chunks , rancid whip cream , burnt tasting coffee.

Date: 4 months ago

Review №32

Rating: 1

Worst Starbucks in the valley. They take forever to get out drinks even if you order online.

Date: 4 months ago

Review №33

Rating: 5

Date: 4 months ago

Review №34

Rating: 5

Date: 5 months ago

Review №35

Rating: 4

Very friendly drive-thru

Date: 5 months ago

Review №36

Rating: 1

I ordered 2 strwb acai light ice and 2 chocolate croissans after few sips the ice was half of the drink lol, not sure if i llace normal order...!! The cup will be full of ice lol. I hope next time the barista will do better.

Date: 5 months ago

Review №37

Rating: 3

Line too long last time I visited. Didnt bother.

Date: 5 months ago

Review №38

Rating: 5

Date: 5 months ago

Review №39

Rating: 3

THE TIMES I HAVE BEEN TO THIS ESTABLISHMENT THEY ARE ALWAYS LACK OF SOMETHING, WHEN THEY ARE NOT MISSING CUPS, THEY ARE MISSING STRAWS, I THINK THEY SHOULD SUPPLY THEM MORE SINCE IT IS VERY BUSY.

Date: 5 months ago

Review №40

Rating: 1

I asked for a pot of coffee for a meeting, I know it takes about ten minutes to brew. There was nobody else in the lobby, two cars in the drivethru, and 5 employees. They told me it would take 30 minutes. I asked if they were serious and she shrugged. So I left. Horrible customer service.

Date: 6 months ago

Review №41

Rating: 1

I am highly disappointed. For months I have been ordering a frappe and every single time every single hour of the day they say they are always out of whip cream! They dont even tell me until they are handing me my frappe! My daughter can go elsewhere if they just say they dont want to put whip cream. We can go to Dutch Bros or Scooters!

Date: 6 months ago

Review №42

Rating: 3

Date: 6 months ago

Review №43

Rating: 4

Date: 6 months ago

Review №44

Rating: 1

You pre-order online to get your order faster and they take more than the ones putting orders in the store or in the drive thru. More than 30 minutes for a tea and a black coffee over ice. Not good

Date: 6 months ago

Review №45

Rating: 1

Stopped by this Starbucks yesterday around 8:15pm and they stopped making Frappuccino s, had no base for acai nor dragon drink and no whipped cream and I had to repeat my order three times.

Date: 7 months ago

Review №46

Rating: 1

This location has gotten worse and worse. For one they can t properly make an oleato. And it s an expensive drink! And then when you ask them about it, they say call the store for credit, and when you do they give attitude. Went again today because my daughter hadn t had it in a while. I have a lot of stars to use, so figured use it on that and just pay for the drink, I told the girl at the window prior to her scanning the app that I wanted to use them, and she still charged everything to my balance. I noticed after I left since she didn t even say she made the mistake, so again called the store, got attitude about it, that at least I got more stars. That s not the point!!! I have plenty! I wanted to USE THEM!!!

Date: 7 months ago

Review №47

Rating: 2

No whipped cream at all. Completely out. No receipt paper for my receipt. They could have bought whip cream at Walmart down the road.

Date: 7 months ago

Review №48

Rating: 2

I agree with all the negative comments. Why can t the orders be done in a reasonable time? There are so many people waiting, impatiently, and for good reason. The longest I ve waited is 45 minutes! Thats crazy! I never complained because I feel sorry for the staff just trying to get it all done. When we finally get our order, it s one item at a time. One drink is getting cold or melting away or the food is getting cold and hard. They don t put items in bags anymore, no napkins, no receipt. Last Friday, 2/2/24, we woke up extra early, waited in line, and it never moved. Cars were honking. Finally, the car who we thought was ordering left. Then, one by one the cars kept leaving. Finally we get to the window to find a paper sign that said they weren t open until 2 pm!! Put a sign at the drive thru. It s very simple. Time was wasted. Just horrible.

Date: 7 months ago

Review №49

Rating: 4

Date: 8 months ago

Review №50

Rating: 1

This is the worst location would give it 0 stars if I could. I placed my order 30 minutes before getting to the location, once I get there it has not been made while others are coming in and out getting their orders. I asked a male employee with glasses and no name tag about my order, he was extremely rude and walked away in the middle of my talking. When he came back I asked again and he rudely cut me off saying he was going to make it. It s unacceptable how rude this employee was when I asked for my order politely.

Date: 8 months ago

Review №51

Rating: 4

Date: 8 months ago

Review №52

Rating: 1

Hell to the no with this place mobile orders take longer than actual drive through. Not considerate of people asking for questions always slow service.

Date: 8 months ago

Review №53

Rating: 5

Date: 8 months ago

Review №54

Rating: 5

Awesome

Date: 8 months ago

Review №55

Rating: 4

Date: 8 months ago

Review №56

Rating: 1

Went through the drive thru and ordered a venti mocha Frappuccino with a shot of expresso. Was not done correctly decided to go inside and asked a barista to redo my drink. Even after redoing it the taste was horrible. I don t know why I always have issues in this location never coming here again.

Date: 8 months ago

Review №57

Rating: 3

Not the best Starbucks to visit. The male barista w/baseball cap is extremely rude. Not helpful at all. Asked him for cup sleeve and he just ignored me and left me standing, waiting and he had no intention of bringing any. I asked other barista and she quickly said they were out and instead double-cupped. This after spending over $60.

Date: 9 months ago

Review №58

Rating: 5

Date: 9 months ago

Review №59

Rating: 1

Never has product always run out

Date: 9 months ago

Review №60

Rating: 5

Date: 9 months ago

Review №61

Rating: 5

Date: 9 months ago

Review №62

Rating: 5

Date: 10 months ago

Review №63

Rating: 5

Date: 10 months ago

Review №64

Rating: 5

Date: 10 months ago

Review №65

Rating: 2

Music is too loud. Can t make a London Fog. They remade the one I ordered, which is nice, but it wasn t much better.

Date: 10 months ago

Review №66

Rating: 1

Terrible experience. I showed up at 3:30 pm to get my 2 drinks, almost all drinks were unavailable, and they took more than 30 minutes to get 1/2 drinks out that was not made properly either way. Never got the second.

Date: 10 months ago

Review №67

Rating: 5

Date: 10 months ago

Review №68

Rating: 1

There possibly can t be any reason as to why this location takes so long. The drive thru NEVER moves even when there aren t many vehicles. Tried to avoid this by ordering through the app and didn t get my one drink till more than 20 minutes past the eta that was given to me. I never have either of these issues with any other store and that s cause I order literally everyday (yes a problem I know) not sure if things are run different at this location and I m sure the workers are trying who are very sweet but it s not working. I live less than 3 minutes from here and would much rather drive 10-15 mins out to another one, even at that I m sure I ll return home with my drink Way before I would if I ordered here.

Date: 10 months ago

Review №69

Rating: 1

Good luck getting your order in less than half an hour. I usually place the order at least 15 minutes before, and will still need to wait another 10 minutes once I get there. In fact last time we ordered, they hadn t even started on my wife s drink, even though I placed it 15 minutes prior. And then half the time they don t have one of the ingredients for the drink, but it won t register on the app. So we generally try to avoid this one. I am dumbfounded as to why this place gets 5 stars.

Date: 10 months ago

Review №70

Rating: 5

Yesterday I stopped by this Starbucks locations for a mobile PU order and I realized I had mistakenly ordered at the wrong location. John and Jenny was quick to attend me and get my coffee order done. Amazing customer service from all staff and love the atmosphere! <3 Tysm!

Date: 10 months ago

Review №71

Rating: 1

Service was completely trash. How do they not know how to make the simplest coffee in existence an amerciano. You would think when asking for a hot drink it would be. Male worker caught an attitude because I told him how its actually made since he decided to pour a whole gallon of milk into my cup. I mean its common sense at this point.

Date: 10 months ago

Review №72

Rating: 5

Never really tried the food but love the coffee

Date: 10 months ago

Review №73

Rating: 2

Closest Starbucks to home and I try to avoid this location every time as the drink I only order is always made differently/wrong and/or they are always out of a simple ingredient.

Date: 10 months ago

Review №74

Rating: 3

I came in on 11/10 there was 3 girls working, one of them was really nice she took my order and the others were just rude. I felt like I wasn t welcomed there. Idk it just made me uncomfortable. Im only giving 3 stars because of the girl that was nice, wish I would ve got her name.

Date: 10 months ago

Review №75

Rating: 5

Date: 11 months ago

Review №76

Rating: 5

I love my te matcha late !

Date: 11 months ago

Review №77

Rating: 4

Date: 11 months ago

Review №78

Rating: 4

Long wait

Date: 11 months ago

Review №79

Rating: 5

The baristas here are always so kind and friendly and FAST! I love stopping here before class.

Date: 11 months ago

Review №80

Rating: 5

Date: 11 months ago

Review №81

Rating: 5

Date: 11 months ago

Review №82

Rating: 5

The number of self centered people who order coffee here is so sad. Especially grown adults who treat the baristas like theyre less valuable than the coffee theyre making. Before leaving a nasty review about a person, or employees please self reflect to see if you could ve just made the coffee at home. (: Being kind doesn t cost anything. These baristas are so kind!!!

Date: 11 months ago

Review №83

Rating: 1

I ve witnessed the store manager parade the employees, disrespect and belittle them. Her name is Kailey. The baristas do the best they can with the little she does to help them. Also they need to schedule more than 4 people to do the work ! I ve seen so many cars and people waiting on coffee because there s only 4 employees. They try the best they can and are amazing but management needs to get more people in there to help! I think there should be new management there !

Date: a year ago

Review №84

Rating: 1

Nothing but lazy teenagers that would rather talk than make your drink. Had to ask them 3 times to remake my drink, still was terrible by the time i got it 20+ minutes later. Extra does not mean 5+ plus pumps of something. Extra is 1 or 2 pumps. They will start on remaking the drink and leave it while they giggle about whatever drama they have going on. Would rather stand there and look cute then do their actual job. Gross.

Date: a year ago

Review №85

Rating: 1

People here are lazy. Orders are never on time or if it is, your probably missing and item.

Date: a year ago

Review №86

Rating: 5

Date: a year ago

Review №87

Rating: 1

Worst place ever to order a coffee. Took my husband almost an hour to get his drink.

Date: a year ago

Review №88

Rating: 5

Date: a year ago

Review №89

Rating: 4

UPDATE: Management spoke to me and wanted to apologize! Was so happy with the way they treated me and understood where I was coming from! Updating the review stats because if people will acknowledge that says so much It s so sad for me to have to write this because I love the one I frequent on 10th and Trenton. But this one on university and mccoll is the worst!! Every drink takes at least 30 minutes to get out and it seems like they are never caught up! Half the staff is awesome and sweet but then the other half is rude and crabby! I know they are super busy but to be out right mean is just wrong! Why are y all behind like you re still making yesterdays drinks!!?? Can a real manager step in and fix this!? The picture I added the barista tried to say it had sweet cream foam on it If I have to pay $1.25 I should be able to see it!!

Date: a year ago

Review №90

Rating: 5

Everything is of good quality, the service, I give everything 5 stars to these coffees thank you for your service Starbucks

Date: a year ago

Review №91

Rating: 3

Mobile Orders take too long.

Date: a year ago

Review №92

Rating: 2

Date: a year ago

Review №93

Rating: 5

Great hang out place

Date: a year ago

Review №94

Rating: 1

Date: a year ago

Review №95

Rating: 5

The lady who takes my order is so sweet, she really makes my mornings so much better!

Date: a year ago

Review №96

Rating: 5

Date: a year ago

Review №97

Rating: 2

Whoever is in charge of inventory at this location needs a new job. Never fails that they re missing 3+ essential ingredients and I go weekly

Date: a year ago

Review №98

Rating: 5

Smells great!! Great coffee and snacks.

Date: a year ago

Review №99

Rating: 4

Date: a year ago

Review №100

Rating: 2

I ordered a pink drink & I always add vannila sweet cream foam and change the coconut to vanilla sweet cream and my drink was still made with coconut. I also ordered a pumpkin spice creme Frappuccino just the way it is but cool whip wasn t added.

Date: a year ago

Review №101

Rating: 5

Date: a year ago

Review №102

Rating: 5

Date: a year ago

Review №103

Rating: 4

The only thing I dislike about this location is that the employees put the drinks from mobile orders behind the counter where you can t see them when you walk in. They put a few on the counter where it s visible but most are behind. I just waited for 15 minutes for my drink and apparently was at the counter the whole time. I even went up to the employee to say my name for the order and he said they were working on it. I m not blaming the employee because I understand they are busy during this fall season but I just wish they would change this issue.

Date: a year ago

Review №104

Rating: 1

I placed an online order at 9:52 am. At 10:35 am I was still standing there waiting for my order. I don t understand what took so long. They need more staff & if they can t handle the amount of clients they get at this location they need to take less orders. I ll never place an order here again. I would rather drive to the location on Trenton & Expressway 83. This was sad.

Date: a year ago

Review №105

Rating: 5

Delicious

Date: a year ago

Review №106

Rating: 5

Date: a year ago

Review №107

Rating: 1

People, please consider on moving to the new scooter coffee shop coming, it is across from HEB. This new manager Alyssa, is being rude and accusatory. My family and I reload on a weekly basis, she rather save a correction of a cup of coffee then a loyal customer. This store is filthy, dusty and full of flies. The new employees are cold, dry and not understanding with the exception of John along with the night manager which I dont know his name. Please this is just a coffee shop, which you could get anywhere, but everyone also wants good service. I got a coffee, which had loose coffee grounds, and cold and how is this the customers fault, which we are heading to work and cant wait for another 5 to 10 minutes to brew. I hope they bring another coffeeshop. If the manager Alyssa is rude and not understanding and willing to take care of the customers, can you imagine how she is going to make those employees the same, as rude, not understanding and accusing customers, just like her . I only give it one star because it doesnt give me an option of no stars.

Date: a year ago

Review №108

Rating: 5

Excellent Service : A Great Work Team at the Starbucks University Branch 107, Congratulations to the Managers: Alyssa & Keily and their District Manager Gilbert Moya!!! Congratulations!!!

Date: a year ago

Review №109

Rating: 5

Date: a year ago

Review №110

Rating: 4

I ordered my coffee on Wednesday during summer, which was 50%off your drink. However, when I got my coffee, it was not the way I ordered it. Plus, it was like half melted because it was taking forever to get my drink due to the crazy long drive-through line. I spoke to the manager over the phone, and she resolved the issue by allowing me to go back the next day to get another drink made correctly.

Date: a year ago

Review №111

Rating: 5

Finally, my coffee Frappuccino tastes some what like coffee. During covid, it was so weak. It was more of a milk shake taste. Still love my starbucks drinks!

Date: a year ago

Review №112

Rating: 5

Went on Winsday when it was super busy. Fast and friendly service what more can I say. My drink was good as well.

Date: a year ago

Review №113

Rating: 3

I do not like that they still give me a PLASTIC Starbucks cup at the drive through even though I tell them that I have my personal cup. All the Starbucks cups they ve given me still exist and I m trying to be more eco friendly. I know they don t accept Starbucks cups as a personal cup so I take my own glass jar with no logo on it. And this issue is only with drive thru because they do take my personal cup inside.

Date: a year ago

Review №114

Rating: 3

Date: a year ago

Review №115

Rating: 1

The baristas are great but the manager in charge sitting down not helping at all she needs to learn teamwork

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 4

Location has good drinks but baristas need more training in store policies Paid with the Starbucks Gold Card, which has free refills on tea and coffee. Barista was unaware of policy Food : 4/5

Date: a year ago

Review №118

Rating: 5

Date: a year ago

Review №119

Rating: 1

3rd time i come and order my drink with extra caramel drizzle and they don t add extra so i pay for nothing! All the other location do add EXTRA unlike this location. Not only that when you mobile order they don t place your drink in the designated area for mobile orders. & they also don t count the pumps they put for the white chocolate mocha they have it in a container and just pour without measuring so if u add extra pumps they wont even give u what u ask for again wasting money. Adding pictures of the location on 10th st where they do give u what u pay for EXTRA caramel drizzle. *06/11/23 yet again this location is prob the worse one they are never consistent with the way they make drinks it will either be too sweet or they forget to put in pumps of whatever the drink needs but it is never made right. The staff needs a cheat sheet for how the drinks are made. Also went today and this might be like the 4th time that they do not fill the cup to the top. (venti matcha in pics) it has been worse the other days so i didnt care to bring it up to their attention bc when i do they get annoyed like just do it right the first time.

Date: a year ago

Review №120

Rating: 2

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

Friendly staff. Great place to get some work done!

Date: a year ago

Review №126

Rating: 1

Date: a year ago

Review №127

Rating: 1

This Starbucks ONLY takes orders through drive through. They should have a couple of people for the customers INSIDE. All the orders coming in through drive through were being taken and given to customers. INSIDE is another thing. So if you decide to go to this one, DO NOT GO INSIDE. They need someone to manage these workers on taking and giving orders inside. Everyone waiting for their orders inside and I kept seeing cars coming and going with their orders. I had to cancel my order. And yes I know I could have ordered online, but I ve gotten down at other locations and I get my order fast. Very disappointing.

Date: a year ago

Review №128

Rating: 1

This Starbucks location is constantly disappointing however, I always assume the next visit will be better, until this morning. I mobile ordered my cold brew, arrive to the location and still wait a while just to be told they re out of cold brew. I request a refund and all of a sudden the barista says they have cold brew and it should be out in about 2 minutes. After what was more than 2 minutes I finally get my coffee and it was awful. I questioned whether or not it was even cold brew or what it was because it was really milky. Although this location is closest to me, I will probably make the drive out to the Trenton location as they are seemingly busier, but rarely do they ever run out of ingredients and are so quick to get their orders out.

Date: a year ago

Review №129

Rating: 5

Awesome please

Date: a year ago

Review №130

Rating: 3

I normally would give this a 5 star as the Caramel Cloud Macchiato was awesome. But today I went by the drive through, and Ive been coming to this place for a while now. When I ordered my usual, the person on the intercom stated that that they dont serve that drink, and that it may have been on the menu a few years ago. After probing further, she then stated that this Starbucks is a new store and dont serve it. Even after I told her that Ive been coming to this store many times with no issues ordering my cloud macchiato. I mean if she didnt know how to make it, fine I can tolerate that especially if shes new and all. However the attitude she gave is was that of a person who didnt want to be bothered. I decided not to order anything and to just leave, but as I was driving past the window, that same girl was giving me a real angry look. Never had a hostel experience at a Starbucks. Spoke the manager and he confirmed that the drink was discontinued however some barristas would make it either way, however, he did apologize for the rude behavior.

Date: a year ago

Review №131

Rating: 5

Cant say enough about good service, great coffee

Date: a year ago

Review №132

Rating: 5

Perfect all time place for a beverage.

Date: a year ago

Review №133

Rating: 1

Worst location they have. They are extremely slow which is fine but they also manage to always mess up the order. Youd think it would at least be right, considering the time it takes them to make it. The workers are also super dismissive.

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 3

Good taste in everything! But super sloooooowww! And got my drinks on the wrong sizes.

Date: a year ago

Review №137

Rating: 1

I bought 3 cold coffees, the cashier was accompanied by the girl who trains staff. The cashier wants to tell me that they dont have foam for the cold coffee and the teacher interrupts her. I pay for the coffees, I wait for my purchase thinking that they will have foam for the cold coffee since they continue to sell the product to you as if the purchase were complete. The girl who is preparing the coffees has her hair down and all the hairs stick to her face . If you are going to prepare food YOU MUST HAVE YOUR HAIR COMBED AND PICKED UP PLEASE!. .

Date: a year ago

Review №138

Rating: 4

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 1

Is your phone not working? I want a refund on my lunch item. The cheese or ham taste Expired. And Im calling but the line is busy. It has been for yhe past 10 minutes. I love this starbucks but Im disappointed

Date: a year ago

Review №142

Rating: 4

Date: a year ago

Review №143

Rating: 5

The number of self centered people who order coffee here is the most entertaining Starbucks location to chill at. Seriously, a lot of people come here who could never make the coffee they order but seem to treat the baristas like they re less valuable than the coffee they re making. YET the workers here take every insult and cutting remark in stride, these are some of the best people I ve ever ordered coffee from. :) keep it up guys, your customers and Karens are better than reality tv shows.

Date: a year ago

Review №144

Rating: 1

Stand in line for 5 min. With no other person in line. Horrible service

Date: a year ago

Review №145

Rating: 5

During the night time I get tea and was delicious and server gave an excellent recommendation in food delicious I must say

Date: a year ago

Review №146

Rating: 5

Love this place always makes my order how I like it .

Date: a year ago

Review №147

Rating: 3

The drinks couldve been better, were kind of bland.

Date: a year ago

Review №148

Rating: 5

Didnt have the peach juice for my drink but the lady there recommended strawberry base and it was great!

Date: a year ago

Review №149

Rating: 1

this place never has any cold brew available, when I asked they always say nobody made it...

Date: a year ago

Review №150

Rating: 4

Feel like this location is out of a lot of stuff lately

Date: a year ago

Review №151

Rating: 1

This Starbucks never has inventory they are the worst Starbucks in the valley for sure

Date: a year ago

Review №152

Rating: 1

I hate this Starbucks location. It s the closest one to me. Every time I go they re always out of something. Today they were not serving matcha, and pinks drinks among other drinks. Last week they were out of cold brew. It s ridiculous that I have to go out of my way to another location just because they are not ordering supplies they need ahead of time.

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Date: a year ago

Review №156

Rating: 1

Disappointed I always order a cold nitro brew and I am aware it only comes in a grande very well aware but I always order it in a venti cup with extra ice at all the Starbucks I go to the one on nolana and mccoll, on trenton even when we go to San Antonio . As well on the app. The cashier did not want to give me my order the way I wanted and I told him I was aware on how it comes he kept saying he couldn t give me my order the one I wanted. WOW. I let him know no one has told me that he said he understood but he couldn t give me my order.

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 2

Date: a year ago

Review №159

Rating: 3

System was down couldnt pay inbthe store. Drinks was good my family enjoy nun caffeine Frappuccino Vegetarian options: They have oat milk and Almond milk Dietary restrictions: Nun sugar drinks fruit drinks Parking: Lot of spots to park Kid-friendliness: No caffeine drinks Wheelchair accessibility: Yes

Date: a year ago

Review №160

Rating: 5

John has always been a good employee. I have seen where he has gone above and beyond for the customers. There was an incident where there was a rude customer with a female employee, the female employee wasnt able to hear the customer because the customer wouldnt speak up when employee asked and even apologized for not hearing her. The customer was just being rude, and hateful. John just stepped in and took care of the situation and was able to handle the rude customer. He was very professional and nice with the rude customer. I believe John has all the qualities and skills to be a manager at this store or a team leader. I usually come often and see his work ethics . His an amazing employee and individual. Good job John...

Date: a year ago

Review №161

Rating: 5

Lively great environment great customer service and my drink is always right

Date: a year ago

Review №162

Rating: 4

Este Starbucks es una ubicacion muy popular si tienen prisa esta ubicacion no es para ustedes. Popular Starbucks location, close to the University and surrounding schools. If you are in a rush this is not the store for you unless you do order ahead with 20 minutes in advance during rush hours. The store gets hits pretty heavily morning, noon and afterschool. During regular semester (university) the location is usually packed with students completing homework, studying or hanging out. Personal experience I have placed order ahead with 15 minutes, and still had to wait for my order. This is the only Starbucks in this area and honestly the staff is wonderful and patient with irate customers, who demand their order a minute after the order was placed. If you are a local you know this store is always busy and unless you want to drive to Mcallen or Trenton location, please be kind to the staff they are trying their best. Starbucks company really needs to re-evaluate this location as there is not enough staff to handle the morning and afternoon rush. Supplies are almost always running low due to the huge demand of the products. In my opinion the staff is placed under a tremendous pressure during rush hours.

Date: a year ago

Review №163

Rating: 5

Date: a year ago

Review №164

Rating: 5

Great fantastic delicious!

Date: a year ago

Review №165

Rating: 1

I use this location often since my work is near here. These days, I am disappointed their service. I dont usually write reviews but they should fix this, thats why I am writing... 1. In most time, they short supplies, dont have menu items compare to other locations. 2. I know that they are busy in the morning time, but they are extremely slow compare to other stores. A couple of times, I waited more than 20 min for one Americano. 3. I always add shots to my coffee, but they never added shots (I paid more for the additional shots). This is usually discovered after I left the shop from a long drive thru line. For these reasons, I avoid to go this location these days, but I stopped by this morning and again, my coffee tastes like milk, not coffee even though I ordered with extra shots.

Date: a year ago

Review №166

Rating: 4

Date: a year ago

Review №167

Rating: 4

Date: a year ago

Review №168

Rating: 3

It s Alright Frappes do come out a little watery but they replaced it w a free one so it s cool.

Date: a year ago

Review №169

Rating: 5

Date: a year ago

Review №170

Rating: 1

Today I found out that Starbucks dont care about their customers. From now on my money will be spent at a local coffee shop.

Date: a year ago

Review №171

Rating: 1

Horrible customer service, asking where things are were apparently complicated for them to direct me where things were. Not worth it.

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 2

Ordered just a regular medium size coffee with cream and sugar. Paid and waited for more than necessary. Had to remind. Despite asking several questions about how I liked coffee and almost forgetting to serve the same, the end result was less than satisfactory. Sugar missing. I rather fix my own coffee elsewhere where they dont ask too many questions and mess up after all that. Music too loud. Internet was good.

Date: a year ago

Review №174

Rating: 5

Great place to study

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 5

Date: a year ago

Review №177

Rating: 1

Date: a year ago

Review №178

Rating: 5

Fast and friendly Highly recommend this location :)

Date: a year ago

Review №179

Rating: 4

It tends to be busy, as its the only location in the immediate area. But there are slow periods. Good service and good coffee

Date: a year ago

Review №180

Rating: 5

A very fine establishment. Staff is very knowledgeable.

Date: a year ago

Review №181

Rating: 4

Date: a year ago

Review №182

Rating: 4

Date: a year ago

Review №183

Rating: 5

Vegetarian options: Paninis with fresh mozzarella cheese Food

Date: a year ago

Review №184

Rating: 2

Very nice baristas w good customer service. But every time I visit this particular location my fraps always taste more like milk than the actual flavor. I normally visit 10th & Trenton always on point. And the only reason I no longer visit this location is because of that. Dont matter what flavor of frappe it is, its like their measuring is limited & tastes more like the milky flavor or whip cream than the actual flavor i order. EVERY SINGLE TIME!!! I ordered Venti Caramel Ribbon Crunch today and sure enough aside from the no crunch which i dnt really care for but omg tastes just like milk than the actual caramel (theres a hint of it). And i do not like milk taste! So waste of money for me AGAIN for today.

Date: a year ago

Review №185

Rating: 1

Ok so decided to try this location and to my surprise...it was a mess. Storefront is dirty. Tables as well and inside dining area is full of knats and flies. Not to mention on the food. I cant believe no one even stops to look and see the dismeasures.

Date: a year ago

Review №186

Rating: 5

Great customer service & very fast & efficient. Always enjoy going to this Starbucks location.

Date: a year ago

Review №187

Rating: 5

Fast and courteous staff especially Ace

Date: a year ago

Review №188

Rating: 5

Date: 2 years ago

Review №189

Rating: 5

I really like this location, great for getting work done

Date: 2 years ago

Review №190

Rating: 5

Date: 2 years ago

Review №191

Rating: 5

Super yummy coffee everyone up front were such sweet hearts. Will be coming back again forsure!! -Samantha

Date: 2 years ago

Review №192

Rating: 5

Always so friendly

Date: 2 years ago

Review №193

Rating: 4

Date: 2 years ago

Review №194

Rating: 4

Meet up with some friends for coffee and breakfast. Id forgotten how really nice today was and plan to do it more. The workers were all really cheerful at that beastly early hour! ______ They easily get swamped during peak periods, but thats the price you pay for being popular! Everybody is very friendly and helpful. I am sorry, however, that they no longer carry the grilled cheese . Theres only one other lunch sandwich I can eat - the mozzarella tomato panini - and I dont really like it.

Date: 2 years ago

Review №195

Rating: 5

I dont do this all the time, but we grabbed a coffee before getting into a chore. The coffee was just a cappuccino and completely delicious. A good solid coffee.

Date: 2 years ago

Review №196

Rating: 5

Date: 2 years ago

Review №197

Rating: 3

Date: 2 years ago

Review №198

Rating: 5

Date: 2 years ago

Review №199

Rating: 4

Parking: In Target so plenty of parking spots.

Date: 2 years ago

Review №200

Rating: 5

Great hospitality by staff! Highly recommend!

Date: 2 years ago