Big Tony's West Philly Cheesesteaks Desoto

2021 N Hampton Rd #120, DeSoto, TX 75115, United States

Big Tony's West Philly Cheesesteaks Desoto

About the Company

rating: 4.2

Categories

  • Cheesesteak restaurant
  • Caterer
  • Fast food restaurant
  • Sandwich shop
  • Steak house

Contact Information

Phone: +1 214-484-3915

Website: http://bigtonyswestphillycheesesteaksdesoto.net/

Address: 2021 N Hampton Rd #120, DeSoto, TX 75115, United States

Working hours
  • Monday: 11 AM–8:30 PM
  • Tuesday: 11 AM–8:30 PM
  • Wednesday: 11 AM–8:30 PM
  • Thursday: 11 AM–8:30 PM
  • Friday: 11 AM–9 PM
  • Saturday: 11 AM–9 PM
  • Sunday: Closed

Photos

Reviews

Review №1

Rating: 5

I try to come here once a month as I live 3 hours from here. That should tell you its worth the stop!

Date: 10 hours ago

Review №2

Rating: 5

Date: 6 days ago

Review №3

Rating: 1

I would never go back I am from Philly born and raised and when the cheese steaks came out to us I was like gzzz where the meat it was more bread. We throw them out after taking a couple bites and left. And the fries looked like they were cooked hours before head.

Date: 6 days ago

Review №4

Rating: 5

Date: a week ago

Review №5

Rating: 5

Best cheesesteak, cheesesteak variety in the metroplex!!

Date: a week ago

Review №6

Rating: 3

The sandwich was good, the place was really dirty and the employees were very unfriendly.

Date: 2 weeks ago

Review №7

Rating: 5

Best Philly cheese steak you will ever eat.

Date: 3 weeks ago

Review №8

Rating: 1

Big Tony!! I don t know if you see these reviews or not , but I walked into your DeSoto location at 8:45p in A Saturday prepared to order 5 Sandwiches, when I was asked by a young lady are you here for a pickup? . I said no I want to place an order. She said Oh! They cleaning the grill me but you re not closed .. she smirked at me.. I turned around and walked out.. I won t be back.

Date: 3 weeks ago

Review №9

Rating: 1

The young lady there was unable to successfully take my order. She was nice though. The food was not great, which is too bad because my friend liked them

Date: a month ago

Review №10

Rating: 1

Unsanitary conditions. Young man bagged my order after wiping his nose and not washing his hands. They refused to remake it.

Date: a month ago

Review №11

Rating: 5

Absolutely phenomenal place. Customer service is welcoming and entertaining. Ownership is even better with conversation. I will definitely be back!!! Come visit for a great time and even better meal!!!

Date: a month ago

Review №12

Rating: 1

Nope just sad good food but service was the very worst so sad and disappointing

Date: a month ago

Review №13

Rating: 2

Probably the worst Philly cheese steak place Ive ever been too, food was over salted and the steak tasted like high school cafeteria salisbury steak... Just pathetic Update- guess I didnt remember my review, been 6 years, but the steak was bland Jersey mikes is just to far ahead to give this place a good review and the spicy Frys were not worth it, 5 dollars for a medium below average fry

Date: a month ago

Review №14

Rating: 5

Food is always amazing! And customer service is always great!

Date: a month ago

Review №15

Rating: 5

Big Tony s was exactly what a little sandwich shop in a strip mall should be. A helpful teenager at the counter took our order. We had a Philly with beef,onions and cheese and another with beef, shrimp and cheese. They used shaved beef that they cook on site and it s so good! Prices were in line with every other place we went, about $15/person. Dietary restrictions: I avoid gluten so I asked them to put mine in a boat. It looked like they gave me extra beef :)

Date: 2 months ago

Review №16

Rating: 3

Date: 2 months ago

Review №17

Rating: 5

Date: 2 months ago

Review №18

Rating: 1

This place was doing real good with my orders until they changed owners, then everything went down hill, small sandwiches, BIG PRICES! Please dont waste your money or your time, on this ghetto restaurant!

Date: 3 months ago

Review №19

Rating: 5

Date: 3 months ago

Review №20

Rating: 5

Great food

Date: 3 months ago

Review №21

Rating: 5

Date: 3 months ago

Review №22

Rating: 5

Great as usual and always fast

Date: 4 months ago

Review №23

Rating: 4

Great service and atmosphere. Got Philly with the white American cheese. Didnt care for the cheese, but the sandwich was tasty. Sweet potato fries were decent. Workers were very nice and accommodating.

Date: 4 months ago

Review №24

Rating: 5

Great Kid-friendliness: Great customer service Food : 5/5 |

Date: 4 months ago

Review №25

Rating: 5

Date: 4 months ago

Review №26

Rating: 5

Havent been in a while, and it still was as good as the first time. Authentic Philly cheesesteak tender meat homemade fries. It was awesome

Date: 4 months ago

Review №27

Rating: 2

Wow! Gotta do better. Customer service not good, staff interaction with each other is terribly embarrassing. My sandwich tasted nothing like a cheesesteak n had none of the extra cheese I ordered. 21.00 bucks in the trash.

Date: 5 months ago

Review №28

Rating: 1

First time eating and I was not impressed. I ordered a bananas pepper Philly cheesesteak, asked for extra topping, didn t get. All I mostly tasted was bread. The fries were cold soggy and tasteless. For the amount of money I spent for me and my husband food very disappointed. Won t be back.#CHARLEYS from now on!!

Date: 5 months ago

Review №29

Rating: 3

Date: 5 months ago

Review №30

Rating: 5

Food is on very good

Date: 5 months ago

Review №31

Rating: 3

Service great! Food ok. I dont like American cheese but it was suggested as opposed to mozzarella. Should have gone with Mozzarella!!!! Lots of good choices, Ill go back!!!

Date: 5 months ago

Review №32

Rating: 5

Date: 5 months ago

Review №33

Rating: 5

I placed a generous online order for my delivery and installation team, and they were fantastic! They got the whole order correct, and did an absolutely stellar job. Their helpfulness made everything so smooth. The customer service was top-notch, and the food quality was the best I ve had in a long time! A delightful 10/10!

Date: 5 months ago

Review №34

Rating: 5

Lots of variety of cheesesteaks.

Date: 5 months ago

Review №35

Rating: 1

Weird did new people buy the resturant? This place is a ball of confusion. They gave me fried bologna instead of pastrami. This is not the same place as before i dont recommed at all. Maybe to use the restroom but nothing else

Date: 5 months ago

Review №36

Rating: 5

The staff were friendly and helpful and I loved the food there every time that I have been there it is a good place to eat the have a lot of different sandwich options as well as a make your own sandwich options

Date: 5 months ago

Review №37

Rating: 5

Cheese steak was great, many other items on the menu, havent tried but I bet its good

Date: 6 months ago

Review №38

Rating: 2

Today I ordered two philly cheese steak and made one a meal both sandwiches were regular size ,I paid about $25. (The size of a hot dog) with below average fries and a small drink! I understand prices are up now, but you have to deliver the product service and atmosphere. They didnt so I will not look back on this place and I will continue to search for great restaurants in the Desoto,Tx area. Disappointed

Date: 6 months ago

Review №39

Rating: 5

Great atmosphere! Customer service was outstanding. Food was fresh and delicious. I can t wait to come again!!!!!

Date: 6 months ago

Review №40

Rating: 4

Date: 6 months ago

Review №41

Rating: 5

Date: 6 months ago

Review №42

Rating: 3

Date: 6 months ago

Review №43

Rating: 5

I first came to know this place summer of 2023. I have enjoyed it to the point that when I came back I knew I was going to visit on this trip also. I live in Yuma, AZ. I have gone home telling people if you are in the area you must try it. I am leaving home in a few days and got my BIG TONYS fix. Thank you again!

Date: 7 months ago

Review №44

Rating: 5

My cheesesteak was so good! Im coming back again! Thank you! Food

Date: 7 months ago

Review №45

Rating: 5

Date: 7 months ago

Review №46

Rating: 4

One of the guys suggested a sandwich and it was super good cant wait to go back

Date: 8 months ago

Review №47

Rating: 5

Date: 8 months ago

Review №48

Rating: 5

Company outing, the Philly cheese steaks were GREAT!

Date: 8 months ago

Review №49

Rating: 5

Date: 8 months ago

Review №50

Rating: 1

When you cheat customers it will come back to bite you! FYI a cheese steak that cost 18.00 plus better have a pound of meat in it like ZACHS cheese steaks ijs... Im done ...with this unprofessional location, on GOD! Buyers beware!

Date: 8 months ago

Review №51

Rating: 1

I ask for my fries to be in the grease long and they were still soggy . They warm they shi up in the microwave

Date: 8 months ago

Review №52

Rating: 3

Date: 8 months ago

Review №53

Rating: 5

Great place to eat. The staff are always professional. The food is always cooked to order and delicious. They dont miss.

Date: 8 months ago

Review №54

Rating: 5

Hands down my favorite Philly cheesesteak sandwich spot as of this year!! 2024 and its in Dallas!!! Cant get enough of the #9 with the tonys sauce! The fries go hard as well!! Got to meet the owner and chef as well. Talked for a good min and turns out I came to the right place. My kinda people!! But I had to let them know its a COWBOY NATION HERE

Date: 8 months ago

Review №55

Rating: 5

Awsome food great place to dine-in or even take-out

Date: 9 months ago

Review №56

Rating: 1

The Young lady with the braids at the register is gonna fold your business if she doesn t change her attitude . I left without ordering because of her rudeness

Date: 9 months ago

Review №57

Rating: 1

This is the worst place ever to come get food. The wait staff is horrible... it stinks and all the tables are nasty... nothing is clean in this place do not eat here you may get sick.

Date: 9 months ago

Review №58

Rating: 1

I don t know if the definition of large has changed cuz this ain t it. Maybe he s referring to the size of the rook but to lay $15 for a cheesesteak that s wasn t even completely filled is ridiculous. Not the same Tony s that I remember. Won t be going back

Date: 9 months ago

Review №59

Rating: 5

Date: 9 months ago

Review №60

Rating: 5

I would add my pics but its all gone!

Date: 9 months ago

Review №61

Rating: 5

Date: 9 months ago

Review №62

Rating: 5

Date: 10 months ago

Review №63

Rating: 5

Being born and raised in Philly, CheeseSteaks were the norm. Ive traveled in the Military, lived in different states but it was rare to find that authenticity. BigTonys is definitely a relief. Ive lived in Texas for 17+years now and I can say Im always visiting this franchise.

Date: 10 months ago

Review №64

Rating: 5

Date: 10 months ago

Review №65

Rating: 4

The lady behind the counter gives our order away then wants to charge for sauce when theres none in the bag not the 1st time something like this has happened guys on the grill are the best just gotta make sure its all together

Date: 10 months ago

Review №66

Rating: 5

Ordered to go but great food

Date: 10 months ago

Review №67

Rating: 5

Everything is just how you order it and its piping hot when it gets to the table

Date: 10 months ago

Review №68

Rating: 5

So I just left this location and they have my attention and business when I need a tasty and filling bite for lunch or early dinner. I am a Pennsylvania native way of Florida and have been looking for some decent food choices since moving to Texas and it seems the DeSoto, Lancaster, Glen Heights and Red Oak areas are hurting in the service and taste departments. But this place here, is doing it right. The food came out fresh and ready to eat. The fries were decent and the flavor had me thinking about the combinations of flavors. Please stay this way. *11/15/23 After 3 more visits I finally got the frequent buyer card and my 1st stamp, everything still stands and I have tried other items with no complaints. No pictures this time the evidence didnt last long.

Date: 10 months ago

Review №69

Rating: 5

Date: 10 months ago

Review №70

Rating: 5

I typically get DoorDash orders from here so I had to come try out the food, and let me tell you it did not disappoint! They have an amazing selection of food, and even a build your own cheesesteak. My fiancé from New York gave them his stamp of approval and says it takes him back home, will definitely be a regular! We love it from the food to the amazing staff!

Date: 10 months ago

Review №71

Rating: 1

The owner was rude and the food was tasteless. Customer Service is horrible.

Date: 10 months ago

Review №72

Rating: 1

We have been searching for a new Philly cheesesteak spot for awhile now and sorry this one is not it. The staff was great, very helpful, upbeat. The decor and just inside overall could use some updating. Not sure what factors came into play this night in particular but the philly s we got were dry, no seasoning, no cheese (which the ones we selected had cheese according to the menu). This was our second attempt to try this restaurant as our first attempt was on Halloween and right when we got there the restaurant had just closed which would have been nice to know as I did call before heading over to ask if the restaurant had chicken and the young lady who answered the phone could have kindly advised that the restaurant would be closing early this particular evening.

Date: 11 months ago

Review №73

Rating: 4

This is the best philly cheesesteak in Desoto

Date: 11 months ago

Review №74

Rating: 1

Very disappointed I ordered a regular pepper cheesesteak with buffalo fries and a drink 18 dollars not worth the money.. basic, basic sandwich with chopped meat and melted cheese nothing special just a basic hoagie roll with basic lack of flavor weak.. wouldn t recommend because over priced, with nothing to show..

Date: 11 months ago

Review №75

Rating: 5

Date: 11 months ago

Review №76

Rating: 1

Not good at all, more bread than meat. Will not come again.

Date: 11 months ago

Review №77

Rating: 1

Well coming from the East Coast and really not expecting the same but I thought it would be close NOT!!! the food was just not tasteful at all the fries were literally luke warm...ugh and you would think since you have to wait on your food it would be hot. The cheesesteak was even warm with a small bit of an odd odor. Even though I took a bite out of the sandwich to try it it was just horrible I will not be going here ever ever again and it was so unfortunate being I love to always support my black businesses but come on at least provide good quality food which this was not I ended up just throwing the whole meal away in the trash!!! Waste of my $$$

Date: a year ago

Review №78

Rating: 5

The Steak & shrimp cheesesteak is a Big Boi sandwich Xtra steak on that joint!!!!

Date: a year ago

Review №79

Rating: 4

I loved it...GUARANTEED SATISFACTION

Date: a year ago

Review №80

Rating: 4

Date: a year ago

Review №81

Rating: 5

Date: a year ago

Review №82

Rating: 5

This one of my absolute favorite places to eat. They are very consistent and I have never had a bad experience. The workers and owners are very friendly. I live about 20 minutes away but it s worth the drive.

Date: a year ago

Review №83

Rating: 3

Im from the east coast and know what a good cheese steak supposed to look like and taste like. Big Tonys used to be good but now they are skimping on the meat and quality of the food. We will not be returning. Very unfortunate .

Date: a year ago

Review №84

Rating: 1

What kills me is that this place could be great. But yet again i have not gotten what I ordered. It was a simple order and yet Im still missing a good portion of it. No sauce, no funnel cake fries that I ordered (despite specifically notating it on the order), and no straws for the drinks. This is nearly identical to the mess up from my last order. I guess I was the fool to give them yet another chance. And ordering in person is no better. I waited 20 minutes when i went up there. Enduring the kids they have running the place, laughing and screaming in the back while they slowly made my order. Sad part is that the food (if you get it done right) is amazing, but the service is exceptionally bad and you will always get ripped off due to the abundant mistakes. And dont think i didnt notice the shrinkflation on the drinks and fries...I did.

Date: a year ago

Review №85

Rating: 5

Very good place to eat

Date: a year ago

Review №86

Rating: 5

Love the place the food is always good a little crowded but I suggest ordering it first

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 1

Ordered the veggie cheesesteak. Had no flavor, fries were stale, and incomplete order. It wasn t cut and was falling apart. Will not be ordering again. Very disappointed

Date: a year ago

Review №89

Rating: 3

I ve been a loyal customer since 2008 before it changed to Big Tony s. I stayed loyal after it became Big Tony s as well. This last year (2023) the product they serve has been inconsistent. The cheesesteaks change between thinly sliced onion and big chunks that don t cook down as intended. The fries are undersalted and bland. They keep changing the wings as well. This used to be the best place in the dfw to grab a cheesesteak but they ve gotten complacent.

Date: a year ago

Review №90

Rating: 5

Date: a year ago

Review №91

Rating: 5

This establishment currently is under new management. Ive been going to Big Tonys for almost a decade now. Not sure if the new management will keep the same practices. Food tastes the same (absolutely mouthwatering), lady taking the order was kind as usual, and the atmosphere is still that same ol hole in the wall feel. The feeling when you walk up, open the door and get your nose assaulted by pure deliciousness type hole in the wall. Always a go to for Phillies

Date: a year ago

Review №92

Rating: 5

My dining experience was awesome. I came out to the soft opening, which was a success to support the Ques. Definitely will be returning!

Date: a year ago

Review №93

Rating: 5

When I walked in the door it s was a family atmosphere!!! Honey but when the food came to the table it was over! Miracle hands in that kitchen. Run don t walk!! Best place ever

Date: a year ago

Review №94

Rating: 4

It seems a little different, and the food was not as good.

Date: a year ago

Review №95

Rating: 5

I love a good cheesesteak and they have different varieties!!

Date: a year ago

Review №96

Rating: 4

Quick stop with family. Wife and I loved there sandwiches. Lil pricey for combo but a regular sandwich is about 12 so it was worth it. We will definitely be returning!

Date: a year ago

Review №97

Rating: 3

Date: a year ago

Review №98

Rating: 5

Customer service is A1. Every person in there friendly and welcoming and that s so hard to find these days! Oh and the food was amazing. I had a number 2 and funnel cake fries! First time but definitely not my last

Date: a year ago

Review №99

Rating: 5

Food always good and they definitely take care of you

Date: a year ago

Review №100

Rating: 5

LOVE LOVE LOVED :)

Date: a year ago

Review №101

Rating: 5

Food was delish, as far as sandwiches go. No need to order fries, not that great in my honest opinion. Place is pricy. Maybe best to just get the sandwich there then get fries and drink elsewhere.

Date: a year ago

Review №102

Rating: 1

The food was cold and nasty. The bread for the fish sandwich fell apart and didn t have any flavor.

Date: a year ago

Review №103

Rating: 5

Date: a year ago

Review №104

Rating: 4

Good subs for black owned business. But when you want to order what you want, you don t get it. Also, staff typically have attitudes and not friendly. I ve never had trouble ordering until the night shift.

Date: a year ago

Review №105

Rating: 5

They serve spicy mozzarella sticks and they re delicious! I loved the Philly cheesesteak, it was very flavorful and the amount of crunch on the bell peppers was perfect. I m not sure what the red sauce was but it tasted good with everything! The menu had so many options I could barely decide what I wanted to get. Overall, 10/10 can t wait to try the fried fish basket!! Vegetarian options: They offer a veggie cheesesteak!!

Date: a year ago

Review №106

Rating: 4

Date: a year ago

Review №107

Rating: 5

I love cheesesteaks. This place makes me feel like I m in Philly. The best cheesesteak I ve ever had in Texas. Go out of your way to come visit this spot if you need some good food.

Date: a year ago

Review №108

Rating: 5

Date: a year ago

Review №109

Rating: 5

OMG The best Philly cheese steak in the south. Well worth the price. I will get a picture next time I go because I eat my food in the car on the way home it was so good.

Date: a year ago

Review №110

Rating: 5

Great food and service

Date: a year ago

Review №111

Rating: 5

Firree

Date: a year ago

Review №112

Rating: 5

I got the #25 add Jalapeños. Its shrimp and steak Philly cheese. The food was so good. I wish just it was cleaner in the restaurant.

Date: a year ago

Review №113

Rating: 5

Amazing food ! Its hard to find good food in Texas that tastes just like it do from the Bodega on the east coast! This place here is a hidden gem!

Date: a year ago

Review №114

Rating: 4

The cheesesteak is the best I ve had here in DFW. The parking lot is a pain and the inside doesn t make me want to stay and eat. But so good

Date: a year ago

Review №115

Rating: 2

$12 for this and it s supposed to be extra meat!!! I left 2 stars because they at least refunded me for this when I gave it back. Def would recommend cheesesteak house over this. They definitely fell off from what it used to be.

Date: a year ago

Review №116

Rating: 5

Sometimes it is busy, but that is because it is delicious! Some of the best food Ive found in Dallas since moving here.

Date: a year ago

Review №117

Rating: 1

Food was good but the lady on the front is mostly worried about been on the phone other than help the customers. I went to pick it up my order, place was fairly empty and no one on the line except me, the lady spend 5 minutes scrolling her phone down on Facebook then just hand me the bag without saying anything or even a thank you for coming in.

Date: a year ago

Review №118

Rating: 1

I used to work In this area..I ate here all the time.. I just drove an hour to come get a Philly cheese steak, to find a post it on the door that said they were closed.. the website says they close at 8:30 this is very unprofessional.. I will not ever come back.

Date: a year ago

Review №119

Rating: 5

Date: a year ago

Review №120

Rating: 5

Date: a year ago

Review №121

Rating: 4

I had gotten the daily special, there wasnt much special too it just a dollar off. A little overpriced for the quality. Food was good, I would like to give it another try. Customer service was not the best but they did correct their mistake even though one of the cooks told me I was wrong.

Date: a year ago

Review №122

Rating: 5

Listen up yall, I got the scoop on this cheesesteak joint in Desoto. Big Tonys West Philly Cheesesteaks is the real deal, no doubt about it. I hit it up with some homies a while back and we were all blown away by the flavor. First off, the bread was fresh and soft, and it held up to all the fixings. The steak was cooked to perfection, nice and juicy with plenty of flavor. And lets talk about those toppings - the cheese was melted to perfection and the grilled onions added just the right amount of sweetness. I got the classic cheesesteak with American cheese, and it was da bomb. The flavor was spot-on and the portions were generous. My homies got the Philly cheesesteak with Provolone and they were just as hyped. Overall, Big Tonys West Philly Cheesesteaks is a must-visit for any cheesesteak lover in the Dallas area. The prices are reasonable, the atmosphere is chill, and the staff is cool as hell. Im already planning my next trip back.

Date: a year ago

Review №123

Rating: 1

Date: a year ago

Review №124

Rating: 1

I wish there was a way to put zero stars. Yesterday my boyfriend & I decided to grab an early lunch here. He had a Philly cheesesteak & I got the chicken Philly. Both were disgusting and tasteless, no seasoning whatsoever. Just mayo. It honestly tasted like school lunch. Idk who was in the kitchen yesterday afternoon but they must really hate there job. Waste of a drive and money.

Date: a year ago

Review №125

Rating: 2

This was the BLANDEST cheesesteak Ive had in years!! Really want my money back but my dog already ate it

Date: a year ago

Review №126

Rating: 3

This is our go to place for a cheesesteak in the area. Good portions and tastes great. Staff is always friendly. Would definitely recommend. After years of being a customer, they let me down. They have always had issues with answering the phone, so I just went over to place my order in person on Monday at 5:30PM, but lo and behold. Lights off, doors locked, nobody home. Poor customer service to be closed when you should be open. Most businesses dont waste their customers time like that. Edit Decided to give another try and what a mistake. Order was wrong, and 1 sandwich was a joke. Meat was way overcooked and barely any meat on the sandwich. Sad how thus place has gotten worse over the years.

Date: a year ago

Review №127

Rating: 2

Ordered a Chicken cheese Philly not much meat for a philly sandwich .flavored was typical ..the good was the temperature was hot .but that s it ..wouldn t recommend it.

Date: a year ago

Review №128

Rating: 3

Date: a year ago

Review №129

Rating: 3

I had higher expectations. The meat was salty along with the fries. I was hoping grilled peppers and onions would be visible in the sandwich. The chicken was no standout, the over salted fries overpowered the meal.

Date: a year ago

Review №130

Rating: 1

Cashier was rude. Lost my order and rolled her eyes like it was my problem. Get better help!!!

Date: a year ago

Review №131

Rating: 4

Hands down THE BEST Philly cheesesteaks out there. Sometimes they re a little difficult due to being short staffed or constantly having gas leaks and will close up shop so I always call before ordering. Wait time can get a bit extreme too but worth it.

Date: a year ago

Review №132

Rating: 1

We have ordered from this restaurant on numerous occasions. It seems like every time, we have had an issue with the accuracy of our order. After today, we will no longer be patrons of this place. The staff argued with us after they left off our 3 orders of Mozzarella sticks, claiming that we lied about the missing items. Its pretty disappointing considering how much weve consistently spent here on large orders for our family.

Date: a year ago

Review №133

Rating: 3

We ordered the chicken and steak foot long cheese. We requested onions and bell peppers this to cost an extra fee $3.

Date: a year ago

Review №134

Rating: 1

I ordered Philly cheesesteak sandwich fries Dr Pepper and mozzarella sticks and the best thing was Dr Pepper. To salty!

Date: a year ago

Review №135

Rating: 1

Man WE don t do right This place has mid food and lower service

Date: a year ago

Review №136

Rating: 5

Date: a year ago

Review №137

Rating: 1

This place forgets about customers. While I was there, I waited almost an hour for my order and saw another customer get agitated at how long they were waiting for 2 sandwiches. Plenty of people got their orders, ate and left while others still waited. To top it all off, they didnt even make my order correctly. They have a sign telling you to make sure you order correctly but yet dont seem to hold themselves to that same standard.

Date: a year ago

Review №138

Rating: 1

Not as good this time

Date: a year ago

Review №139

Rating: 2

Sad to say this place has gone down hill . Before covid it was easily 5 star for food quality and service. I went there for the 1st time in months and the food quality wasnt the same. Ordered to go and my fries were cold my chesesteak was good. The tall guy that works the grill was the only familiar face I remembered from the old days. He deserves a raise because the chesesteaks are always good when hes at work. The girl at the front counter didnt greet me and told me I could get my own cup for the combo I ordered, she was only concerned with getting back to her cell phone. There was a lady manager that was there in the past that mentioned she was thinking about finding another job, if she left they really miss her service and quality was exceptional when she was there. I cant remember her name but her son also worked there, hire her back and give her a raise if shes no longer there shes really missed.

Date: a year ago

Review №140

Rating: 5

Best Cheesesteak in Dallas!

Date: a year ago

Review №141

Rating: 3

Not the best experience for me. No pride in their organizational work flow.

Date: a year ago

Review №142

Rating: 1

My first time here and the Pastrami sandwich sucked it had sooo much salt in it I couldnt even finish my sandwich. I had high hopes for this place. Wish I couldve received a replacement or discount something after I mentioned to the manager that my sandwich was really salty and he even got onto his workers about it after I told him SMH. And our order was also pushed back from the lady who was behind us in line. She got her order first, dont think we didnt see that. Not cool. Waited 25 minutes for our order.

Date: a year ago

Review №143

Rating: 4

Date: a year ago

Review №144

Rating: 5

My favorite Philly cheese steak place! The peppered Philly with extra meat is amazing! Great food! Service is subpar but the owner means well and is great! Just needs a few more dependable employees! Def recommend!

Date: a year ago

Review №145

Rating: 1

First of all dont go doing lunch time it was super busy. We waited 45 minutes for our food to go but the 2 sets of white people got they food before us. Then when I got my food it was something in there. It look like it came from the meat packaging..I wont never go back..my sandwich just had meat and cheese. We ask for onion and jalapeños and they charge us for cajun fries..we didnt get them. My experience was horrible.

Date: a year ago

Review №146

Rating: 5

Philly Cheesee Steak Sandwich [poem] Nothing like a Philly Cheesee Steak Sandwich cover with, mayonnaise, ketchup,and a little mustard top it with lettuce, and tomato, onions, steak slice very thin cheese melted smooth on the steak,shake a some seasoning blend to get that flavor just right, on a nice soft long warm bun one bite will make your taste buds scream for more nothing like a Philly Cheese Steak Sandwich, yummy for the tummy - Darlene Daire

Date: a year ago

Review №147

Rating: 1

I ordered 3-footlong Philly cheese stakes with extra meat with all of the toppings and two orders of fries. Only 1 footlong had extra meat and the other two were regular. They only gave me 1-order of fries. The fries that I did receive were extremely cold. Ticket number is #40300822 which totaled 48.02 dollars. This is not the first time they have messed up my order. I used to really enjoy their food but it seems like they have lowered their standards on food qualutt and service. When I tried to call and express my concerns it went straight to voice-mail. How said is that? Please join me by expressing your concerns

Date: 2 years ago

Review №148

Rating: 5

Wow

Date: 2 years ago

Review №149

Rating: 5

Friendly atmosphere and fantastic Cheesesteaks! Don t forget the Tony Sauce! Its good on the fries but it s exceptional on the cheesesteak. If we were in this area more often we d make this a regular stop.

Date: 2 years ago

Review №150

Rating: 5

Great food

Date: 2 years ago

Review №151

Rating: 3

Well, I heard the word that this place had the bomb beef sandwiches. So Im here at 11:45 am this Saturday morning only to find a closed sign on the door

Date: 2 years ago

Review №152

Rating: 4

Pretty good when you add the sauce

Date: 2 years ago

Review №153

Rating: 3

Normally its good...but this time it was MUCH smaller than the last time...2 sandwiches same kind and one was bigger and longer than the other...Dont know why,but ok...Fries cold...

Date: 2 years ago

Review №154

Rating: 4

Food was pretty good, employees were friendly and helpful. Only down side to this place is going to be how old and dirty it is. Definitely needs a deep clean or remodeled. I recommend just taking the food to go honestly.

Date: 2 years ago

Review №155

Rating: 4

Food was great and reasonably priced

Date: 2 years ago

Review №156

Rating: 5

The southwest philly cheesecake (#19) was good. The chicken, steak and shrimp were seasoned very well. I enjoyed the different sauces that they had on the table as well. The staff were also very professional. I would most definitely recommend this place to my coworkers.

Date: 2 years ago

Review №157

Rating: 5

Philly cheesesteaks 10/10

Date: 2 years ago

Review №158

Rating: 5

First time trying this place. The black bean Philly was awesome! Everyone else enjoyed their food as well!

Date: 2 years ago

Review №159

Rating: 2

I have eaten there before and it was good. But last week we happened to be the last customers of the night and our food was garbage. We purchased burgers and fries. The bread was chewy. The meat was either rewarded on the girl and it was dark from the girl not being cleaned, the fries were cooked crispy like they had been refired and lastly the vegetables seemed as if it was the left overs of what was going in the trash at closing. $27 gone down the drain, we were so disappointed not sure if or when I will go back and if I do it definitely want be 40 mins to closing.

Date: 2 years ago

Review №160

Rating: 5

Great cheesesteaks and service

Date: 2 years ago

Review №161

Rating: 5

Uber pickup and delivery.

Date: 2 years ago

Review №162

Rating: 3

Food was pretty good , but the place was quiet nasty , sticky floors and tables .

Date: 2 years ago

Review №163

Rating: 5

Date: 2 years ago

Review №164

Rating: 4

Date: 2 years ago

Review №165

Rating: 5

Date: 2 years ago

Review №166

Rating: 5

I found this spot doing a Google search and am so glad I did. They make the best Chicken Philly sandwich I have ever tasted and will definitely be going back.

Date: 2 years ago

Review №167

Rating: 5

Great food and friendly people

Date: 2 years ago

Review №168

Rating: 4

Had a #13, it was fire. Will go back.

Date: 2 years ago

Review №169

Rating: 5

Best Philly cheese steak I ever had. Only one other time in my life have I had one as good. It was a portable vendor called Kings in NC!

Date: 2 years ago

Review №170

Rating: 4

Date: 2 years ago

Review №171

Rating: 5

Theyre so good, I never make time to take pics of it. Im always super excited for my Philly when I get home, I go crazy I always order the #10 chicken Philly, add onions/bellpeppers, and extra cheese. I just ordered my friend her first Philly, the #16 Riverfront cheesesteak Which is also chicken, but w/ sauteed onions, banana peppers, mushrooms and so on.(dont forget the bell pepper) She woke up the next morning asking for another one Next time I will snap pictures

Date: 2 years ago

Review №172

Rating: 5

Date: 2 years ago

Review №173

Rating: 2

I tried this place after moving out of Desoto. They have changed from what i remember and the restaurant had a bad smell of sewer or plumbing issues. Turned my taste buds off. Took sandwich home and was not pleased at all.

Date: 2 years ago

Review №174

Rating: 1

Called a hour before I was pose to pick up the food showed up on time that was agreed to just to wait another 20 more mins after being told it would be 8 mins. Get my food and its not even how I asked for it 30 dollars for 2 sandwiches smh they wont get my business anymore!!!!

Date: 2 years ago

Review №175

Rating: 5

Tenders and Fries are the best ones Ive tried, literally had my food quick and good service

Date: 2 years ago

Review №176

Rating: 5

Everything here is delicious! Their subs are the best. I also tried their wings and they were great.

Date: 2 years ago

Review №177

Rating: 5

Good cheesesteak with many options crisp fries and lots of hot sauce options

Date: 2 years ago

Review №178

Rating: 5

First time, wont be the last! Fresh, hot, and delicious.

Date: 2 years ago

Review №179

Rating: 4

Best Philly cheesesteak Ive had down here so far since I moved back down here after being in Philly for the last 8 years.

Date: 2 years ago

Review №180

Rating: 1

I am so disappointed in my meal. First, the cook is jamming of Music instead of paying attention to the orders. Im not finished. The chips are expired and my order was totally wrong. Now, you wont answer the phone. Someone needs to fired or given more training.

Date: 2 years ago

Review №181

Rating: 1

A whole hour went by waiting and never received my order. Had to get a refund since I had to return to work.

Date: 2 years ago

Review №182

Rating: 4

Date: 2 years ago

Review №183

Rating: 5

The Best

Date: 2 years ago

Review №184

Rating: 4

Great sandwich

Date: 2 years ago

Review №185

Rating: 4

I m not going to rate the business poorly because the food is always good, but I am taking off 1 star. The hours of operation should be consistent across the board. If you re closed on Mondays, be sure to update other platforms. There s no reason why google and delivery services say you re open, when you re actually not. Keep your customers in mind and know that small things such as this, can be a major inconvenience to some.

Date: 2 years ago

Review №186

Rating: 4

The cheese steaks & fries were great

Date: 2 years ago

Review №187

Rating: 4

Date: 2 years ago

Review №188

Rating: 2

Not good at all Never had a sandwich that this before food was not hot cold fries waited 20 minutes even the sweets

Date: 2 years ago

Review №189

Rating: 5

Date: 2 years ago

Review №190

Rating: 4

Good food but there hardly ever open when they say they are Closes at 8:30 on a Friday night but call at 7:30 and nobody answers. I drive to the restaurant and they are closed. This has happened numerous times.

Date: 2 years ago

Review №191

Rating: 5

Date: 2 years ago

Review №192

Rating: 4

Love There Big Tonys Philly Cheese Steak With Spicy Shrimp And Sweet potato Fries

Date: 2 years ago

Review №193

Rating: 1

Waited forever then I get my food and it s not what I expected a waste of 30$

Date: 2 years ago

Review №194

Rating: 4

The Philly cheesestakes are always freshly cooked. Every bite is worth the next bite. They also have Chicken cheese sandwiches. Ive tried several of the sandwiches you cant go wrong with whatever you pick. The picture is #15

Date: 2 years ago

Review №195

Rating: 5

A good hole in place here. The Philly and wings were amazing. Would definitely come back.

Date: 2 years ago

Review №196

Rating: 4

Best Philly Cheesteak around!

Date: 2 years ago

Review №197

Rating: 3

Food is good but the atmosphere is unprofessional! Tony appears agotaged with staff and customers! Long wait, I would NOT go here on a lunch break..

Date: 2 years ago

Review №198

Rating: 3

Food as good but the atmosphere is highly unprofessional and unorganized. Tony is abrasive with staff and customers. The wait is LONG!

Date: 2 years ago

Review №199

Rating: 3

Date: 2 years ago

Review №200

Rating: 5

Always a good place! Even remembered a to-go ketchup for the fries! You all are awesome!

Date: 2 years ago