Open Palette

Review №1

Rating: 5

Nice relaxed place to have a drink. They have TVs in the bar with sports on, but you can also opt to sit at the tables or the little garden area outside which is beautiful with couches and plush chairs and all. Our waitress Alexandra was awesome too, very nice and attentive, and she even validated our parking ticket for the garage! I will be back

Date: a week ago

Review №2

Rating: 5

Food was delicious and service excellent. Can recommend 10/10

Date: 3 weeks ago

Review №3

Rating: 5

Tuna poke its amazing

Date: a month ago

Review №4

Rating: 5

Food was really good, I ordered the vodka sauce pasta with chicken and my boyfriend ordered the steak. Definitely a great option if you stay at the Sheraton Dallas. Great value too!

Date: a month ago

Review №5

Rating: 5

Open pallete restaurant is one of the best spot to eat when you re in sheraton dallasand dont forget to track the pork belly noodles which is my favorite and the peach cobler if you are looking to have a good dessert

Date: a month ago

Review №6

Rating: 5

Great food!! Great value!!! The pork noodles are to die for.

Date: a month ago

Review №7

Rating: 5

The food was prepared well. My server Eloy was so nice. The bartender Joa was the best. Food : 4/5

Date: 2 months ago

Review №8

Rating: 5

They raise their own bees to make their honey. I thought that was pretty amazing. All of their food comes from farms that are organic and do not feed the animals. Anything unhealthy.

Date: 5 months ago

Review №9

Rating: 2

20+ parents and kids for lunch. Restaurant not too busy but server REFUSED to ticket each family. Even with advanced notice and promised help he refused to even consider...too confusing. Terrible service

Date: 5 months ago

Review №10

Rating: 2

Extremely overpriced for what is offered; got simple Caesar salad with chicken that cost $23, the salad was tossed together and the chicken in slices placed on top. Chicken was poorly selected and prepared, tough to chew and contained bone fragments. Dessert was the only amazingly presented and delectable plate. Will not be coming back.

Date: 6 months ago

Review №11

Rating: 4

Place was severely understaffed. No place to sit at the bar and no servers came out to me at the tables. After 20 min of waiting I finally went up to the bar and asked for some service at the table. Bartender took my order from the bar and brought it out to me once prepared. Food was great. The roasted chicken was a plate I could re-order again several times.

Date: 6 months ago

Review №12

Rating: 5

Date: 7 months ago

Review №13

Rating: 5

Date: 9 months ago

Review №14

Rating: 3

Date: 11 months ago

Review №15

Rating: 5

Food was great but the service was even better. We had a great time.

Date: a year ago

Review №16

Rating: 2

Service wasnt great neither was the food. Way overpriced for the low caliber of service. Presentation of the employees could be better. Long messy unkempt hair, sloppy presentation, shabby service. I wont be back.

Date: a year ago

Review №17

Rating: 2

Im not sure if it was an off night, but nothing was quite right. Food had a strange texture to it, water was very chlorinated like it came straight from the tap, and service was very, very slow. I do hope what I experienced is unusual for the restaurant.

Date: a year ago

Review №18

Rating: 2

Very expensive for the low quality of food. $18 for slow service and a cheeseburger with a completely stale, crumpled bun and old lettuce. Could have taken an Uber to Whataburger and gotten better food for about the same amount of money and time.

Date: a year ago

Review №19

Rating: 5

Our server Randall was outstanding, personable, friendly, helpful.

Date: a year ago

Review №20

Rating: 3

= The hotel itself is generally accessible The food was okay, defibrillator not worth the underwhelming, apologetic service. We probably all and all waited just over an hour between being seated and eating. We had four different service take our order repeatedly, and eventually got an apologetic manager who let us know via a long story, he was having a tough shift. They ended up mixing up our order, but by then we just took what we got almost afraid to give them more to do. The 3 is for the accessibility Wheelchair accessibility: = The hotel itself is generally accessible

Date: a year ago

Review №21

Rating: 4

Solid happy hour cocktail options - good service

Date: a year ago

Review №22

Rating: 4

Nice accommodating staff. Limited menu ( one soup) but food was good.

Date: 2 years ago

Review №23

Rating: 5

Food was amazing. Very pleasant decor. I got a Ribeye it was mouthwatering at 65 bucks a little more than a I expected to pay for an approx 16 ounce steak, but it was definitely good. My wife ordered ribs, definitely good quality and mouthwatering as well....we were really satisfied, and service was good. Nice spot if staying here in downtown Dallas at the Sheraton.

Date: 2 years ago

Review №24

Rating: 5

I loved this place so much! I ate breakfast and dinner here and the was wonderful. Excellent staff and service. Chef s kiss!

Date: 2 years ago

Review №25

Rating: 5

Fantastic place! Excellent customer service, efficient process.

Date: 2 years ago

Review №26

Rating: 1

If I could give it zero stars I would.

Date: 2 years ago

Review №27

Rating: 4

Date: 2 years ago

Review №28

Rating: 5

Really enjoying my time at the Open Pallete~ I arrived at the hotel much earlier than my roommates and this was the perfect place to grab a bite. I had the kale salad which was delicious~ Cold drinks came with biodegradable agave straws. My server ( Eloy ) was kind, attentive, and very knowledgeable of their unique menu ( I wish I could afford 1 of everything! ) and truly went above and beyond~ There is also a bar with a wide variety of drinks, large televisions ( sports ), subtle music, and warmly lit vibe. Just what I needed and more while I wait ~ Definitely recommend if youre staying at or near the Sheraton Dallas!

Date: 2 years ago

Review №29

Rating: 5

Friendly staff

Date: 2 years ago

Review №30

Rating: 1

My husband and I are staying at the Sheraton for a conference. We attempted to eat lunch at Open Palette. Our food took forever to come out, while others who came in after us were served. My husband s chicken fingers were over cooked. My tomato soup and grilled cheese were not hot. I sent them back. My husband was finished with his meal, and my food never came back out. We ended up going to a nearby café where I was promptly served fresh, hot food.

Date: 2 years ago

Review №31

Rating: 1

This place is an absolute disaster! A very limited menu and the inability to even deliver upon that. My chicken tenders were cooked to the point of being overdone and were so hot I couldnt eat them while my wifes tomato soup and grilled cheese sandwich were both cold. We sent the soup and sandwich back with the manager who assured us it would be made right. We waited another 15 minutes watching other customers receive the same soup and sandwich order. When I finished all I could of my crispy tenders and she still hadnt received her meal, we asked that they remove her order, let us pay and leave. They dismissed the check, but that was an hour well never get back; Happy Valentines Day!

Date: 2 years ago

Review №32

Rating: 5

So I was in the Sheraton for the night and I travel to many states as a flight attendant, I had the pleasure of enjoying this delicious Kobe beef burger while there. I mentioned being a flight attendant only as it s become the norm to order food upon arrival after a long day and not wanting to have to go far away with quick turnarounds the next morning. Having had numerous burgers from a plethora of hotels this one has left a mark as one of my top spots I must visit again on a layover as I truly enjoyed this burger. This is the fancier spot to dine and the hotel has a Draft bar location in it as well bud I am glad I came here to eat. The decor and seating are spectacular, the service is top notch. If staying the night at this hotel definitely stop in for a bite.

Date: 2 years ago

Review №33

Rating: 5

Date: 2 years ago

Review №34

Rating: 4

While being a guest at the Sheraton hotel this restaurant is located in, a friend and I decided to eat here. We waited at the podium for about 5 minutes before walking in where we were told to sit anywhere we like. It took some time before the waiter arrived but the service he provided was good. The service was a bit slow, understandable given the times. My friend got the Nashville hot chicken sandwich, and I got the double cheeseburger. The food came out fast and was of good quality, it wasnt the best burger Ive ever had, but certainly not the worst either, For a hotel restaurant it got the job done though. As for the breakfast, while the buffet is a little pricy at $24, drinks are included and they have a good variety of foods to choose from, and like any buffet it is all you can eat. If youre a guest on the property this is a pretty good place to eat for a good price for a hotel restaurant. If you are in downtown looking for a lunch or dinner place though, this is probably not it.

Date: 2 years ago

Review №35

Rating: 4

Date: 4 years ago

Review №36

Rating: 5

Cannot say enough great things about this restaurant! The food is delicious, the service is impeccable, and the hospitality is top notch. Highly recommended. Try the fish and chips or the shrimp and grits

Date: 4 years ago

Review №37

Rating: 4

A bit loud but nice

Date: 4 years ago

Review №38

Rating: 5

Date: 5 years ago

Review №39

Rating: 5

I m always wary of hotel restaurants. Honestly I never expect much. But on a 2 night business trip to Dallas, I was pleasantly surprised with the quality of the food. A group of us shared appetizers, from the roasted cauliflower, meatballs and fried green beans, and loved the entrees as well. The short ribs melted in my mouth, the pasta of the day was outstanding and an associate really loved his burger. It was definitely a gourmet burger. Yesterday for lunch I ordered the fish and chips and it was outstanding. The service was a little slow, but wasn t an issue, but honestly if it weren t for a gentleman named Nery Perez, who supports the servers, service would have been much slower. He never took his eye off any of the tables, made certain our drinks made it to our table from the bar in a timely manner and was a huge help to the servers. Little things mean so much. This gentleman understands that well. I can definitely recommend this restaurant. Gracias Nery Perez!

Date: 5 years ago

Review №40

Rating: 5

Date: 5 years ago