Benihana

7775 Banner Dr, Dallas, TX 75251, United States

Benihana

About the Company

rating: 4.2

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Categories

  • Japanese restaurant

Contact Information

Phone: +1 972-387-4404

Website: https://www.benihana.com/

Address: 7775 Banner Dr, Dallas, TX 75251, United States

Working hours
  • Monday: 11 AM–10 PM
  • Tuesday: 11 AM–10 PM
  • Wednesday: 11 AM–10 PM
  • Thursday: 11 AM–10 PM
  • Friday: 11 AM–11 PM
  • Saturday: 11 AM–11 PM
  • Sunday: 11 AM–10 PM

Photos

Reviews

Review №1

Rating: 5

nice very nice

Date: 3 days ago

Review №2

Rating: 5

Visited for my birthday on a weekday. Not much of a crowd which was great, wait wasn t log at all. Parking lot at this location is extremely small so anticipate limited parking. They did offer valet parking, employee advised he worked for tips. Our chef was Alberto. He worked extremely quick but also thorough and gave us a quite a show. The food was delicious. Fried rice is always a MUST along with the Shrimp Crunch Roll. I had the spicy hibachi chicken and it was delicious! Free dessert (ice cream) is provided for your birthday

Date: 3 days ago

Review №3

Rating: 5

Amazing place! When you come, ask for Steven. He is the manager. Sweetest man alive!!! He makes your experience worthwhile! I had the best time and my food was so delicious. No complaints! 100 stars!!! I love Benihana!!!

Date: 6 days ago

Review №4

Rating: 5

Steven is one of the sweetest people i ve ever met. That man is an ANGEL. Not to mention the food was amazing.

Date: 6 days ago

Review №5

Rating: 2

Service was fairly good, until I had to wait 45 minutes to receive my food! People walked in after me and left before me I dont understand the problem. Not to mention wasn t checked on by not one employee. All I keep getting is it s almost ready it ll be out in 5 minutes yet I still didn t get my food! I won t be back to this location.

Date: 6 days ago

Review №6

Rating: 5

We were at the communal sitting, for them to cook in front of us. We love that. Sorry, didn t take any photos, we had mango daiquiri and it was so delicious!! Actually we had multiple glasses of it. We will definitely be back. Ryan was our server and he was excellent

Date: 6 days ago

Review №7

Rating: 5

Chef Kevin was awesome!

Date: a week ago

Review №8

Rating: 5

Yusef was amazing in the experience with my spouse birthday dinner it s a 10/10

Date: a week ago

Review №9

Rating: 5

Yusef is a top of the line chef,I really enjoyed his performance,it was my birthday and he made real enjoyable

Date: a week ago

Review №10

Rating: 5

Chief Yusef was very good...

Date: a week ago

Review №11

Rating: 5

Chef Yusef was awesome!!!

Date: a week ago

Review №12

Rating: 5

Chef Usef was amazing great vibes good food and live entertainment!!!

Date: a week ago

Review №13

Rating: 5

Preston was phenomenal!!! The food was very well prepped and seasoned. The whole experience was awesome. Highly recommended!!!

Date: a week ago

Review №14

Rating: 5

We had a great time. We sat at Preston s table and had a fantastic time. He was entertaining and very accommodating to our food allergies. Dietary restrictions: They cooked everything in oil instead of butter and the food was fantastic for everyone(even the butter lovers)!

Date: a week ago

Review №15

Rating: 4

Xavier was a great waiter. He was attentive and detailed when taking our orders. Kevin kept us engaged and was nice. Food was good.

Date: a week ago

Review №16

Rating: 3

Date: a week ago

Review №17

Rating: 1

First of all, my family and I had a very unpleasant experience with the older valet man who works there. He takes his job way too seriously and needs to take a chill pill. There werent any signs or cones to help direct parking, and I did not appreciate him yelling at us. Also, we were pushed all the way to the back of the restaurant to a practically abandoned room where the A/C wasnt even working properly. The carpet in that room was gross with stains and looked like they didnt care about cleaning it. Our chef was very bland and acted as if he didnt seem to care to be there. Will not be coming back to this location ever again.

Date: a week ago

Review №18

Rating: 5

Make sure you request Jace!! He made our lunch so much fun! The food was delicious and the show was amazing!!!

Date: a week ago

Review №19

Rating: 5

Best show ever! Thank you Jace! Food was awesome as always!

Date: a week ago

Review №20

Rating: 5

Our chef Arsene did a wonderful job on his first day working here after being fired from Jack in the box. The kids and I loved him, he was hilarious. He provided a very engaging experience for everyone that was sitting with us. He was definitely the best chef we have ever been with.

Date: a week ago

Review №21

Rating: 5

Arsene was the chef and he was very entertaining. Food was great

Date: a week ago

Review №22

Rating: 5

Our chef Arsene did great!

Date: a week ago

Review №23

Rating: 1

The food was great! Our chef was great! Our server Kiara was horrible! Worst service I ve ever experienced!

Date: a week ago

Review №24

Rating: 5

RC was hands down the best hibachi chef I ve ever had. He was so entertaining for our group of 8 ten year old girls.

Date: 2 weeks ago

Review №25

Rating: 1

Unless you can park close to the restaurant I would be very careful!! Make sure you don t leave anything in your vehicle, because today our truck, along with several other cars in the parking lot, were broken into. There was broken glass all over the parking lot. We have been coming here for 28 years and have had so many wonderful memories. We don t feel like this area is safe anymore and will not be coming back.

Date: 2 weeks ago

Review №26

Rating: 5

Celebrating my Daughter s 50th birthday Lorenza and Linn were very professional, mild mannered and courteous. Thank you Parking: Parking close to the door is scarce, however there is aplenty parking in walking distance.

Date: 2 weeks ago

Review №27

Rating: 1

Party of 17+ have been going to Dallas location every September for 28 years and this is the last time. Truck broken into in the parking lot, stolen gun, and Benihana manager accepts no responsibility to monitor their parking lot. No security, no cameras. Take your business elsewhere or you are on your own. SEVERAL cars were broken into today and broken glass was all over the parking lot. Customers are not a priority to them, prices have skyrocketed and they are not accommodating to large parties anymore.

Date: 2 weeks ago

Review №28

Rating: 5

Our server Linn was very nice and I liked his service. I would request him again when I come back . Everyone was great and I even got a napkin rose made for my 50th birthday from the manager. He was awesome. Thank you for a great experience

Date: 2 weeks ago

Review №29

Rating: 5

Jas out cook and Dewayne our server were great. They meed a raise..

Date: 2 weeks ago

Review №30

Rating: 5

Jace & Dwayne are literally the best I love them they gave us the best vibe the manager or general manager should be so proud of them they are amazing

Date: 2 weeks ago

Review №31

Rating: 5

Jace and Dewayne are the best!!

Date: 2 weeks ago

Review №32

Rating: 5

Loved Lawren!

Date: 2 weeks ago

Review №33

Rating: 5

Lawren was great and the night was very enjoyable!!

Date: 2 weeks ago

Review №34

Rating: 5

Date: 2 weeks ago

Review №35

Rating: 5

One of the only places like this in Dallas. It was great.

Date: 2 weeks ago

Review №36

Rating: 5

Chef Jace was great!! He was very funny and interactive!

Date: 2 weeks ago

Review №37

Rating: 5

Date: 2 weeks ago

Review №38

Rating: 5

Date: 2 weeks ago

Review №39

Rating: 5

THE BEST PLACE EVER !!!!!!! BEST FOOD !!!! BEST SERVICE !!! We traveled from Louisiana. Can t wait to come back to Dallas to visit here again !!!

Date: 2 weeks ago

Review №40

Rating: 5

Date: 2 weeks ago

Review №41

Rating: 5

Wow we were so impressed with this Benihana! The food was amazing, the staff was incredible, we opted to sit with our 9 month old in the lounge and there was no wait on a Saturday night. Nothing but great things to say about our experience!

Date: 2 weeks ago

Review №42

Rating: 5

Chef Geno is the BEST! Wonderful experience with amazing food!

Date: 2 weeks ago

Review №43

Rating: 5

This is my favorite Benihana in the DFW area. The atmosphere is great, it looks like the classic Benihanas I am used to with the Koi pond. The food is great, and the service is top notch. Parking: Parking is ok. Valet out front. Free lot across from restaurant you share with a hotel. Get kinda, keep your head on a swivel vibes though.

Date: 3 weeks ago

Review №44

Rating: 5

We love it here. Always top notch.

Date: 3 weeks ago

Review №45

Rating: 5

Great place to celebrate a birthday

Date: 3 weeks ago

Review №46

Rating: 5

Food was good. Jace our cook was awesome, very entertaining and engaging. Great experience overall! Definitely will be eating here again.

Date: 3 weeks ago

Review №47

Rating: 5

Jace was awesome. Food and atmosphere excellent.

Date: 3 weeks ago

Review №48

Rating: 5

The space is a little small but it ensures that the atmosphere is not lost, the chef keeps you well entertained and the more you cooperate with his tricks, the more entertainment he will offer you. At least the two chefs Ive had have been equally pleasant, as has the waiter. I can say that it is not something you visit every time, but you can take home a good birthday memory.

Date: 3 weeks ago

Review №49

Rating: 5

Great food!

Date: 3 weeks ago

Review №50

Rating: 5

Date: 3 weeks ago

Review №51

Rating: 5

Great place to celebrate special occasions. Parking is sketchy, so consider valet.

Date: 3 weeks ago

Review №52

Rating: 5

My buddies and I really appreciate the hospitality exuded at this Benihana location. Thanks to the team for making our groups dining experience memorable.

Date: 3 weeks ago

Review №53

Rating: 5

I really appreciate the hospitality the manager Michelle gave our party tonight!

Date: 3 weeks ago

Review №54

Rating: 5

The Food was amazing and our chef Bryant was entertaining and made sure everything was to our liking! 10 out 10 experience!!

Date: 3 weeks ago

Review №55

Rating: 5

Bryant He gave us a really good time he could hold a conversation he was kind and respectful i hope next time me and my family get him again next time

Date: 3 weeks ago

Review №56

Rating: 5

Bryant K. was awesome!! He was the most entertaining chef we ve ever had!! The food was amazing. We eat here several times a Year. Hands down one of our best experiences

Date: 3 weeks ago

Review №57

Rating: 5

food was amazing and Bryant was awesome! Such a friendly and entertaining chef. Was a great time!

Date: 3 weeks ago

Review №58

Rating: 5

Arsene provided top tier service carried a amazing cooking show and made it so much fun on a casual sunday.. he needs a raise !

Date: 3 weeks ago

Review №59

Rating: 5

Bryter the chef is the best!

Date: 3 weeks ago

Review №60

Rating: 5

I recently placed a carryout order at Benihana and was pleased with how my issue was resolved. Despite a delay in my order, the customer service was excellent. Crystal, the manager, was particularly helpful. Additionally, the young man at the to-go counter provided exceptional service, although his name escapes me at the moment. Overall, I was satisfied with my carryout experience at Benihana. The food was amazing, so please pass on my compliments to the chef as well.

Date: 3 weeks ago

Review №61

Rating: 1

really slow service took 20min for beer to come everytime we order

Date: 3 weeks ago

Review №62

Rating: 1

This is ranked as the top 3 worst restaurant experiences Ive ever had, right along side a bad McDonalds or Taco Bell. We waited 40 minutes for a seat, and once we finally got seated, they took 25 minutes to get us drinks, and a total of 45 minutes sitting there before they brought a soup or salad. The food was subpar at best, and the service throughout was incredibly horrible. We should have just gone to In-n-Out for 1/5th the price and 1/10th the time.

Date: 4 weeks ago

Review №63

Rating: 5

Date: 4 weeks ago

Review №64

Rating: 4

It was a fun experience. Maybe a little pricy for the quality, but obviously you re paying for the show. I also wish I had known we would have to share a table with strangers if we weren t full because I would have invited more people to avoid that incredible awkwardness.

Date: 4 weeks ago

Review №65

Rating: 5

Date: a month ago

Review №66

Rating: 5

Benihanas is the top shelf of the citys Japanese restaurant choices. It presents not just the food, which is delicious, but much of the Japanese culture as well. You get a visual feast even before you enter the venue, as youd be crossing a beautiful Japanese style bridge, built over a coy fish pond, complete with bamboo branches on the shore, and waterlilies growing in the pond. Ah, and of course the many coy fish swimming happily, to greet the guests walking on that bridge above the water. Once inside, the atmosphere is authentic Japanese, with works of art portraying scenes and the famous brush and ink Kanji writing. The next best thing to seeing that much of Japans culture and rich history, youd have to travel to Kyoto, and walk the hilly streets with wooden buildings from the Edo period. But even there, it would be difficult to find chefs who mastered their craft of cooking to perfection, even to the point of making the process a performance of skill and talent using utensils and food items to entertain their guests. Benihanas is a culinary and cultural experience! Parking: It is easy to park, and although there are limited spaces close to the bridge, there are more options available in the covered parking across the street. Kid-friendliness: Very kid friendly. The chef even does a choo-choo train performance with steaming onion rings for the kids.

Date: a month ago

Review №67

Rating: 3

Service was excellent. Just server didn t mention that they put chicken in their fried rice. Food not super tasty. Steak was ok. Sushi very generic. For the price it was generic hibachi. Parking limited. The place wasn t too clean. Won t come back.

Date: a month ago

Review №68

Rating: 4

The chef was great although the waiter was not very friendly. It was my birthday dinner and the waiter had to be reminded to bring my ice cream and sing Happy Birthday.

Date: a month ago

Review №69

Rating: 1

Can t place my phone order had to go in because there third party order service couldn t process a modification to the order for a food allergy. Bring back the actual stores taking to go orders. The third party isn t efficient nor is it effective.

Date: a month ago

Review №70

Rating: 5

Great place to celebrate a birthday . Our chef. Lynn, was also very entertaining. We will be coming back many more times

Date: a month ago

Review №71

Rating: 5

Lynn was a fantastic chef! Great family dinner that was entertaining and delicious.

Date: a month ago

Review №72

Rating: 5

Date: a month ago

Review №73

Rating: 5

The staff was really good and the cook was amazing.

Date: a month ago

Review №74

Rating: 5

Good was really good .chef was very interacting and made my dinner fun

Date: a month ago

Review №75

Rating: 5

Excellent service and the food was great

Date: a month ago

Review №76

Rating: 5

Food was phenomenal

Date: a month ago

Review №77

Rating: 5

One of my favorite places and always forget Im in the birthday promotion

Date: a month ago

Review №78

Rating: 1

Decided to go there for dinner around 7:30 pm on a Wednesday evening. The parking lot wasn t full but they had the parking lot blocked off so you essentially are forced to valet or park across the street. Went in for dinner came back to see my truck was not only broken into as we had parked across the street with shattered glass along with many personal items were stolen. Valet was no where to be found and I m stuck with over a 1000.00 dollars in damage along with theft of personal items

Date: a month ago

Review №79

Rating: 5

Always on point! Our chef Chayo was amazing!

Date: a month ago

Review №80

Rating: 5

Food is always phenomenal! Definitely the best hibachi ever. No one does it like Benihanas! My family has been coming to this location for the last 20 years and we celebrate every big event here! Our most recent chef Wolf was absolutely hilarious! Thoroughly enjoyed our visit last week!

Date: a month ago

Review №81

Rating: 5

Date: a month ago

Review №82

Rating: 5

Christine the manager was awesome. She made us feel welcome from the time we entered to the time we left. And our server is the best server I have every seen. We never had to ask for anything. He kept our drinks full. He even cleared are used dishes away when we were finished with them. Now Geno t our cook he is a keeper I wish he could be our cook everytime we were there. But I no that would be hard to do. But he kept us entertained and it was interesting experience. Never a dull moment with him. He is a little more easy going than the other cooks. And maybe that is how come we were all comfortable with him. This has been the best time I have ever had at Benihana since I have been going there. We were just there on August 18 not so good that day. So we went back today and had the best time of our life. And we owe it all to 3 people Christine, And and Geno. I still have my birthday coupon and have to use it by Sept 5th. So I will see them before that . Thank you so much. Parking: We had no trouble getting parking up closebecause we were there at 3pm. Kid-friendliness: I dont have kids but the table next to us did. So I seen he was having a good time.

Date: a month ago

Review №83

Rating: 5

I came here on Sunday for an early dinner and I had a great experience. The chef was very funny, interactive, and professional. The food was great and this was my first time coming. I will be back. Thank you!

Date: a month ago

Review №84

Rating: 5

We celebrated my little cousin s birthday and had a wonderful time. Our chef, Kevin, was great and entertaining. Our waiter, Peter was very attentive. Cant wait to come back!

Date: a month ago

Review №85

Rating: 5

Loved the experience and show while celebrating my nieces birthday.

Date: a month ago

Review №86

Rating: 5

Wolf did an amazing job!

Date: a month ago

Review №87

Rating: 5

Wolf Was very caring and talented with his fast cooking skills!! Most Definitely will be coming back soon!

Date: a month ago

Review №88

Rating: 5

Date: a month ago

Review №89

Rating: 5

Had a wonderful meal here. Chef Wolf was fantastic and went out of his way to ensure we had a great time. Kid-friendliness: The kids menus double as chef hats and they are entertained by the chefs.

Date: a month ago

Review №90

Rating: 1

I will never go to this location again. Service was subpar. We were told to choose a table and we asked the server to please clean the table. She told us to go to the bar instead. I had to go back to the front to ask them to have them clean it. Then, there were gnats everywhere. So much so, that they had to move our table and there were still gnats flying around. Very disgusting! Its a very hard pass for me.

Date: a month ago

Review №91

Rating: 5

Alex best chef eggmogi

Date: a month ago

Review №92

Rating: 5

Alex did an amazing job. Took my family here before and now my friend since high school. We enjoyed it and Alex made the atmosphere feel super amazing! Thank you! Definitely will come back for sure!

Date: a month ago

Review №93

Rating: 5

Alex our cook was a good host and cook. The food was good. I had the hibachi steak and my wife had the teriyaki steak. The soup and salad was on point. 5 stars and will be back for some more.

Date: a month ago

Review №94

Rating: 5

Date: a month ago

Review №95

Rating: 5

Jace was a excellent chef and extremely entertaining, I would definitely plan on coming back if it s this fun again.

Date: a month ago

Review №96

Rating: 5

It was an amazing experience, great cooks, great energy. Highly recommend, everyone s so friend and welcoming energy all around. Kid-friendliness: They have meals for everyone including kids.

Date: a month ago

Review №97

Rating: 5

Great fun place to dine, the food is superb!

Date: a month ago

Review №98

Rating: 5

Wolf was amazing, great service!

Date: a month ago

Review №99

Rating: 5

Our chef Kevin was great!

Date: a month ago

Review №100

Rating: 5

Kevin was awesome!

Date: a month ago

Review №101

Rating: 5

Donato was great! Wonderful hibachi experience.

Date: a month ago

Review №102

Rating: 3

Date: a month ago

Review №103

Rating: 5

Date: a month ago

Review №104

Rating: 5

I had an incredible dining experience at Benihana, thanks to Steve, the manager. From the moment we walked in, Steve made sure we felt welcomed and comfortable. His attention to detail and commitment to excellent service were evident throughout our visit. He checked in with us multiple times to ensure everything was perfect and even accommodated a special request with ease.The food was delicious, as always, but it was Steves outstanding customer service that truly made the evening memorable. His professionalism, warmth, and genuine care for the guests elevated the entire experience. I highly recommend Benihana. Thank you Steve!

Date: a month ago

Review №105

Rating: 5

We had an amazing time today at Benihana with the family! The chef s performance was entertaining, the food was delicious, and the manager, Steve, went above and beyond with his exceptional hospitality. Thank you for a memorable experience!

Date: a month ago

Review №106

Rating: 5

We were here for a family birthday party. The chef was fantastic and the food was AH-MAZING! Great time for family dinner.

Date: a month ago

Review №107

Rating: 5

Great service, and atmosphere. They always nail it at this location, shout out to the manager for taking care of such a huge party.

Date: a month ago

Review №108

Rating: 5

Perfect place for a birthday.

Date: a month ago

Review №109

Rating: 5

Food and service was excellent

Date: a month ago

Review №110

Rating: 5

The sauces and salad dressing is unique and delicious. The cooks really make a show of everything. Great food, great fun.

Date: a month ago

Review №111

Rating: 5

Date: a month ago

Review №112

Rating: 5

We celebrated my son s heavenly birthday August 11th; Benihana s was one of his favorite spots. Our chef was Preston, he was the best!!! We asked him to make LLZ with the rice and he did not disappoint! Thank you Preston for making the dinner special. Our server was awesome and very attentive too.

Date: a month ago

Review №113

Rating: 1

This restaurant is so overrated ! We visited this restaurant because weve heard so much about it but the chicken wings were freezer burned (white discoloration on skin in certain spots) with a few feather still in tack, spicy chicken dumplings inside filling was disgusting ,wagyu burger bland ,shrimp tempura roll tasted oily and fishy. Only thing great about this restaurant was our waiter Ben and the skimpy portion of fried rice. We left very very dissatisfied. Kona grill is better!

Date: a month ago

Review №114

Rating: 5

Chef Wolf Was Spectacular, And The Food Was Excellent. I Wil Eat There Again.

Date: a month ago

Review №115

Rating: 5

Good quality food.

Date: a month ago

Review №116

Rating: 5

The food is yummy and amazing I recommen this place

Date: a month ago

Review №117

Rating: 4

Expected more for the price but got much less. At arrival, no one takes you the table, just go over there and sit where you want. Server does not know the menu. Did not bring the rice that was suposed to be with the sashimi as a side. Other japanese restaurants perform better. Food

Date: a month ago

Review №118

Rating: 5

Food was delicious, the cook was entertaining, had a great time!

Date: a month ago

Review №119

Rating: 5

I love this place I come here like 3 times a year. Food is so good . I recommend this place <3

Date: a month ago

Review №120

Rating: 5

The best.

Date: a month ago

Review №121

Rating: 5

Food was great and Chef Kevin was really funny and entertaining.

Date: a month ago

Review №122

Rating: 5

Kevin was great!!

Date: a month ago

Review №123

Rating: 5

The Atmosphere and food was great and awesome. The servers were great. Me and Wife came at 11 o clock. They got us in and out. Great customer service.

Date: a month ago

Review №124

Rating: 5

Date: a month ago

Review №125

Rating: 5

Moy is spectacular. Food was amazing! Kid-friendliness: They are super friendly with kids Food : 5/5 |

Date: a month ago

Review №126

Rating: 5

Amazing food, service and ambiance. Our chef Moy was amazing!!

Date: a month ago

Review №127

Rating: 5

Amazing service! Moy was great, professional and fun. All the staff was great and the food was delicious.

Date: a month ago

Review №128

Rating: 4

Food is fantastic! Service can be slow during lunch.

Date: a month ago

Review №129

Rating: 5

Been coming here as long as I can remember. Its always good. Our chef, Geno kept the traditional, high quality service going!

Date: a month ago

Review №130

Rating: 5

Chef Geno was great today!! Good was excellent and experience as great!

Date: a month ago

Review №131

Rating: 5

Date: a month ago

Review №132

Rating: 1

This is an exception to my usual experience at Benihana and I m never the one to leave bad reviews but here goes. First and foremost thank you to the waiter for doing such an awesome job. It felt like everyone around us that came after us started on their food way before our chef even approached us. The grill was full of rust a shown below so cleaning it took another 15-20 minutes. Once it was cleaned the performance was very mediocre and the chef messed up basically the whole time, which I don t care much for but it was important to my fiance. The rice was burnt and they had to bring me some from the back. The vegetables were barely cooked and raw. The chicken was dry and overcooked. The steak was very mediocre and the onions and mushrooms were served towards the end of the meal which is very unusual. I do appreciate the manager for comping my meal only to have sauce spilled on me while paying my bill by one of the workers there. Honestly just a horrible experience and I wish it was different as I have enjoyed countless experiences with Benihana.

Date: 2 months ago

Review №133

Rating: 5

Great food & atmosphere! Our chief, Preston was great! 10/10

Date: 2 months ago

Review №134

Rating: 5

The food was really good and our waiter was very customer service driven!! Parking: The valet parking was very, very needed as I had a baby with me. Food : 5/5 |

Date: 2 months ago

Review №135

Rating: 5

Geno was an AMAZING chef. We had a great experience from the time we walked in until we walked out. Food

Date: 2 months ago

Review №136

Rating: 5

Wolf was great

Date: 2 months ago

Review №137

Rating: 5

Chef Preston was very entertaining! made great food and service (staff) was great!

Date: 2 months ago

Review №138

Rating: 5

Preston is your chef, great service and entertainment Thanks Preston .

Date: 2 months ago

Review №139

Rating: 5

Preston, our chef was great! He was very talkative & friendly. He put on a great show, we had a fun time and had lots of laughs!!

Date: 2 months ago

Review №140

Rating: 5

Date: 2 months ago

Review №141

Rating: 5

Wonderful!!

Date: 2 months ago

Review №142

Rating: 5

Exsavier and Geno were exceptional in their service.

Date: 2 months ago

Review №143

Rating: 5

Nothing like I ve ever experienced. Chef GENO was turnt up. Food was freaking fantastic. Hands down. The young chocolate lady that was my server was very awesome as well.. It was just an overall great experience with swag.. OH SAUCE

Date: 2 months ago

Review №144

Rating: 2

They crowd you in like sardines. Prices are for the chef entertainment. Way overpriced. Ordered chocolate cake to go. It was the smallest slice of cake Ive ever received at any restaurant and it was $9.50 rip-off!!!!!

Date: 2 months ago

Review №145

Rating: 1

Normally love this location, but last night with 7:30 reservations we waited an hour to be seated. Then we waited another 45 minutes on a chef. We he finally arrived, no show, just fast unseasoned food. This was my worse hibachi experience ever!!

Date: 2 months ago

Review №146

Rating: 1

Went in last weekend for my sister s birthday. Everything was going great until my son came back from the bathroom and said Dad, I just saw a worker leave a stall without washing their hands . I asked if he remembered who it was and he said he would if he saw him. On the way out, he saw the employee..hand rolling sushi at the sushi bar. Tried speaking to a manager but the host said they were busy so we left. Even if they have a separate wash station in back (my guess is that would be the excuse), the pure optics is disgusting.

Date: 2 months ago

Review №147

Rating: 5

Absolutely amazing

Date: 2 months ago

Review №148

Rating: 5

I loved my server Benae she was so sweet very informing and a overall sweet young lady

Date: 2 months ago

Review №149

Rating: 4

Way too expensive. I spent $96 for me & an 11 yr old. Bryan our chef was amazing & did a great job!

Date: 2 months ago

Review №150

Rating: 3

Hosts were unfriendly and unwelcoming

Date: 2 months ago

Review №151

Rating: 5

Pilar is the best waitress to just Ive ever had thank you benihanas for hiring such a lovely efficient kind friendly waitress - Cathy

Date: 2 months ago

Review №152

Rating: 5

Geno was an amazing server and the experience was fantastic, his cooking and personality were both phenomenal. We would come back just to request him.

Date: 2 months ago

Review №153

Rating: 5

Yusuf is an amazing chef, and Pat (I believe that s her name) was such a sweet waiter!! Great experience!

Date: 2 months ago

Review №154

Rating: 4

Date: 2 months ago

Review №155

Rating: 5

Pilar is an amazing waitress. She always makes sure we are comfortable, and goes out of her way to show hospitality.

Date: 2 months ago

Review №156

Rating: 5

Went for lunch and had a great experience with our waiter Exssaiver! Food was amazing like always.

Date: 2 months ago

Review №157

Rating: 5

The waiter Kid-friendliness: Our waiter Exsavier gave amazing service! Food : 5/5 |

Date: 2 months ago

Review №158

Rating: 1

First time at Benihana. Been meaning to go for a while but didnt have a chance. Had the worse server, unentertaining cooking, and not so great food. Server took our food incorrectly. When I tried to correct it, he became more defensive than wanting to fix his mistake. I ordered the Chateaubriand special, but that was not what he entered. He said it was OK because the price was the same?? I kept getting skipped on food distribution. My steak was melt on your mouth quality, but the taste was burnt and areas of imbalanced seasoning. Such a waste. Our cook did not speak or try to entertain. He was there to cook and nothing else. If it wasnt for the lady next to me, I wouldnt have realized he made a heart shaped fried rice and was making it beat. Our bill was little over $200 including tips. Anyway, not coming back. At least at this location. It will be a while before Id think about Benihana again. Truly disappointed.

Date: 2 months ago

Review №159

Rating: 5

Arsene was a great host for our birthday event, he was very personable and made sure to make everyone feel welcomed to the show. Highly recommend asking for him when you visit.

Date: 2 months ago

Review №160

Rating: 5

Arsene was an amazing chef! 10/10 experience.

Date: 2 months ago

Review №161

Rating: 5

Yusef was amazing. Great time.

Date: 2 months ago

Review №162

Rating: 5

Date: 2 months ago

Review №163

Rating: 5

Date: 2 months ago

Review №164

Rating: 2

First time here. Ordered online for a pickup: shrimp and chicken meal $38. Instructed the rep to please include yum yum sauces only. Go to pick up, young kids working the host area. Checked my bag there were no yum yum sauces. I asked and got one. Had to ask for additional because I did not want the other sauces that were in the bag. I Said thank you, and the little girl didn t even acknowledge. Asked another host why was the food broken into two separate containers, when it was for one person, and she did not know so she asked. Yum yum sauce was flavorless. Chicken was tasteless, w the exception of lemon juice. Shrimp were overcooked. Only thing remotely enjoyable was the fried rice. Will not be returning here. It is not worth the hype!

Date: 2 months ago

Review №165

Rating: 5

I used to go to the one in Los Colinas but find that this one in Dallas is way better

Date: 2 months ago

Review №166

Rating: 5

Steve was great and so was our cook and the rest of the crew

Date: 2 months ago

Review №167

Rating: 5

Steve is a fantastic manager and the service was fantastic! Steve checked on us throughout our meal to make sure all was up to expectation!

Date: 2 months ago

Review №168

Rating: 4

RC, the chef was AMAZINGLY funny and very entertaining. He had us laughing the whole time he cooked. I will go back and visit just because of him. The food was decent in freshness, and the taste was good. Its a little pricey, though. The hibachi rooms.were a little tight as each one had to grills. Otherwise, its worth trying.

Date: 2 months ago

Review №169

Rating: 5

We had a great time. Our Chef RC did an amazing job. His skill on the grill was matched by his skill of entertaining his table. I highly recommend Benihana and RC.

Date: 2 months ago

Review №170

Rating: 5

Chef Moy you rock! Thanks for making our birthday/anniversary celebrations extra special. Dinner was excellent. From back of house to front of house the attention to detail was superb. Keep up the great work!!

Date: 2 months ago

Review №171

Rating: 1

Update: Almost a month later and a conversation with the manager of the establishment and Benihana has doubled down on their lack of customer service. Not only have I not received the followup communication that we were told we would receive. We didnt receive the gift certificates that were to be sent to us in accommodation of the way our bill was handled. Please dont worry, I wont be back and were definitely not recommending family and friends. Our party was given 2 menus. A holiday menu w higher prices and a regular menu w lower prices which was confusing. Additionally, the prices that we saw on the menu were not the prices we were charged. Guests in our party were served and charged for Hibachi appetizers that they did not order and were not aware of until the bill was totaled. The total on the bill did not include gratuity until the waitress came to hand calculate it. The food was great. The chef was wonderful but we were extremely gouged on our bill. Parking: You may have to park across the street from the restaurant.

Date: 2 months ago

Review №172

Rating: 5

As always, a great meal experience!

Date: 2 months ago

Review №173

Rating: 5

Service and food was great yesterday! Definitely will be back!

Date: 3 months ago

Review №174

Rating: 5

Had lunch here, and it was just opening for the day. We set at bar, and Im glad we did b/c the bartender was very helpful, but his drinks were just okay.

Date: 3 months ago

Review №175

Rating: 5

We celebrated my father s 95th birthday on 6/30/29. He specifically requested Benihana location on Banner Dr. The service we were provided was absolutely stellar. Our server was wonderful (can t remember her name) and our chef Arsene was phenomenal!!!! We could not have asked for a more perfect birthday celebration for our father. Thank you!!!

Date: 3 months ago

Review №176

Rating: 5

My friend and I come here often and the food and service are great BUT Ben is EXCELLENT!!! He elevates every experience I have at this restaurant and always makes it memorable. Thank you Ben!

Date: 3 months ago

Review №177

Rating: 5

Amazing

Date: 3 months ago

Review №178

Rating: 5

Great service, great food, management checked on us to make sure everything was perfect and it was !

Date: 3 months ago

Review №179

Rating: 5

so i feel like you don t get enough food to get full and you leave hungry for all the money your paying , but Aaliyah sweetest soul ever she s the best. She s so kind and caring. The tone in her voice when she talks to you makes you feel so comfortable with her ! We need more people like her these days honestly , been a while since i ve seen someone like that . People these days are low class and are arrogant .

Date: 3 months ago

Review №180

Rating: 5

10/10. We finally came back after having a not so good experience two years ago. Wolf was our cook and he was AMAZING! Thanks Wolf for making our experience great while bringing my father-in-law here for the first time . We will be back to visit.

Date: 3 months ago

Review №181

Rating: 5

One of the oldest and most beautiful Japanese restaurants in the area. Hibachi was excellent

Date: 3 months ago

Review №182

Rating: 5

Date: 3 months ago

Review №183

Rating: 5

Best service in town! Great flavor, fresh food. The fried rice was the best, juicy meat. Dietary restrictions: Gluten Free Options. The waitress made sure my food was gluten free.

Date: 3 months ago

Review №184

Rating: 5

I went in with my 10 year old son to give him the Benihana experience, and it didnt disappoint! Chef Geno and our server Benae were awesome! We had a fun table for a 3pm early dinner. Everyone was great to be around and laughed at my son and his amazement with hibachi style cooking. Ive been coming to the Banner Dr. location for 25 years, and the dining area still looks great. The bathrooms are clean, but the host stand was disorganized and a bit messy. The hosts seemed to be standing around talking to each other. I appreciate it when the hosts do little things like open the door, greet you, say goodbye, clean the glass doors, etc... no such luck here. The hosts werent really rude, but they werent friendly and inviting for sure. 5 stars on everything except for the hosts. I deducted a star on service for that. The door to a restaurant is the guests first impression, and the impression I got was that theyd rather be somewhere else. Benihana is still great after all these years, though! Kid-friendliness: Chef Geno made my sons day! He was funny, cool, and has the skill needed for his job! I hope Benihana management knows hes a guy they need to keep around and they recognize him for our great experience!

Date: 3 months ago

Review №185

Rating: 5

We visited as a group and our minds were blown and amazed by our experience.

Date: 3 months ago

Review №186

Rating: 5

I can t say enough about Jace. I came here to eat for a birthday event and the server was Gigi was good but what will make me come back is Jace. He put on a good show and was interactive, funny, and non stop laughs and made us feel so welcome.

Date: 3 months ago

Review №187

Rating: 5

Jace was the absolute best chef ever!!!! I have been coming here for 5+ years and he was an absolutely amazing. Ask for Jace!!!!!!!

Date: 3 months ago

Review №188

Rating: 5

Date: 3 months ago

Review №189

Rating: 5

Date: 3 months ago

Review №190

Rating: 3

Made reservations but still had to wait forever. Server was not good. Chef was wonderful

Date: 3 months ago

Review №191

Rating: 5

Everything here was first class! We have been Benihana fans for 30 years and this is the premiere Texas restaurant. Hard to find one this good! Alberto was a great chef and Pap took excellent care of us. We ll be back!

Date: 3 months ago

Review №192

Rating: 5

My daughter and I go to this same location at least 3x s a week and each and every time the food is always fresh and hot and just good all the way around and the customer service is excellent

Date: 3 months ago

Review №193

Rating: 1

The food was nasty. The rice cooker stopped working, so they had no rice. The food was cold . It was just a horrible experience all together.

Date: 3 months ago

Review №194

Rating: 4

First time to eat there good food

Date: 3 months ago

Review №195

Rating: 5

Date: 3 months ago

Review №196

Rating: 1

Tofu was disgusting

Date: 3 months ago

Review №197

Rating: 5

Date: 3 months ago

Review №198

Rating: 5

Food and service was great!

Date: 3 months ago

Review №199

Rating: 5

Date: 3 months ago

Review №200

Rating: 3

Date: 3 months ago