About the Company
rating: 3.9
Carbone is a modern American icon that honors the essence of the storied Italian eateries of midcentury New York City. In the heart of the Design District of Dallas, Carbone Dallas brings a full offering of beloved Italian-American classics!
Categories
- Italian restaurant
Contact Information
Phone: +1 469-290-6009
Website: https://www.carbonedallas.com/?utm_medium=Click&utm_source=GoogleMyBusiness
Address: 1617 Hi Line Dr Ste 395, Dallas, TX 75207, United States
- Sunday: 5–11 PM
- Monday: 5–11 PM
- Tuesday: 5–11 PM
- Wednesday: 5–11 PM
- Thursday: 5–11 PM
- Friday: 5–11 PM
- Saturday: 5–11 PM
Photos
Reviews
Review №1
Rating: 5
Great experience! Cool vibe and waitress was amazing
Date: 2 days ago
Review №2
Rating: 5
Everything was exceptional. My only recommendation is to have a phone line upfront at the restaurant to speak with someone should an issue arrive. My daughter left her purse and we tried to call to speak with someone but they don t have a direct line to the restaurant. They were able to put it up front so we really appreciate them holding it for us until we returned.
Date: 5 days ago
Review №3
Rating: 5
The Food and Staff were Amazing
Date: 5 days ago
Review №4
Rating: 5
Date: a week ago
Review №5
Rating: 3
As someone who lives in Vegas I have experience with good food and service. The service we received was good from our servers based on what they can do from policy. One policy is combing checks for guests. This is obviously a Dallas thing because Vegas doesnt combine checks in fine dining and its lazy. This place is one of those places that has the look and high prices, but food and policy didnt really meet that quality being charged. One of the ladies at our table didnt get her food until we were done eating and they didnt even offer to comp her drink without a request. I ordered the Branzino and it was full of bones. The server kindly brought it to be deboned and after I started eating again there were still bones. For $135 and eating fish in a dimmly lit room a deboned fish should most definitely not have bones. Honestly it was the worst Branzino I have eaten on top of being filled with tiny bones. Catch in California and Vegas definitely have better chefs cooking Branzino. Maybe I am too picky, but the food did not match the quality of what is expected of fine dining and was a disappointment. The best thing of this entire place was our servers Jonathan and Ki. They both were attentive and listened to any requests, like the fish being deboned. I really appreciate their service. I wouldnt recommend this place for Branzino, but I am sure has something thats good. I feel like this is a place that has a facade of high end and definitely will be good for someone that hasnt frequented fine dining to know how dishes should be presented & taste.
Date: a week ago
Review №6
Rating: 4
Date: a week ago
Review №7
Rating: 4
Service was excellent. Loved the vibe. Sizzling pancetta was a 10, Caprese was a 10, the spicy rigatoni vodka was excellent, the Dover picata was a show stopper absolutely amazing. The ribeye was a huge disappointment. We were at the Dallas location and in Texas, we know how to do steaks. You d be hard pressed to find bad steak but Carbone hit that on the head. It was downright gross. We politely ate some of the steak. When our server asked if we d like to box it, more than one person quickly said NO. Good steak is easy. Amazing steak is tougher. Bad steak is downright criminal. Please work on your steak.
Date: a week ago
Review №8
Rating: 1
I called to ask a question about their menu and they dont answer the phone its a recording that says to go online to make a reservation. I have zero interest in eating somewhere that dont care enough to answer a phone.
Date: a week ago
Review №9
Rating: 5
Date: 2 weeks ago
Review №10
Rating: 5
My wife and I came out for her birthday dinner in the evening. When I say I ve never in my life experienced this kind of service anywhere! KEN & HUGO were exceptional at making the experience so memorable! And that goes without even mentioning the food itself! The system operates as a three course meal, First meal, transitional meal, and final course! Make space and don t overindulge. Enjoy the flavor and pace yourself! We had Cesar salad, spice rigotoni, and lastly the chicken Parmesano!!! You must try this place out for a special occasion 100%
Date: 2 weeks ago
Review №11
Rating: 5
Date: 3 weeks ago
Review №12
Rating: 1
We only stayed long enough to endure the extreme rudeness of the hostess, see the tacky atmosphere, and get a look at the clientele so I cannot comment on the food, but based on the above, we will NEVER be back. Sincerely, Born and raised in Dallas
Date: 3 weeks ago
Review №13
Rating: 5
Difficult to get a reservation. Love it and consistent with Carbone in NYC. Exceptional service and food good as always.
Date: 3 weeks ago
Review №14
Rating: 5
Date: 3 weeks ago
Review №15
Rating: 5
A comfortable, warm and atmospheric restaurant that I like it. This red wine in pic-1 is worth recommending , light body but the taste is delicate and sweet. Basically, all the food is good but the Ribeye Diana is not as delicious as expected. Appreciate that Edward s service is really good, which makes the dining experience even better.. will be back soon though
Date: 3 weeks ago
Review №16
Rating: 4
Date: 3 weeks ago
Review №17
Rating: 5
My husband and I, along side two couple friends went here to celebrate my birthday. After seeing the reviews, I braced myself for the worst! Boy, was I mistaken. The food was good and the service was great! Granted, we were a little late for our reservation and waited over 30 minutes to get seated. But once seated, it was all good from there. We had no room for dessert but our server graciously offered me the lemon cheesecake to take home amd celebrate. The next morning when I had the cheesecake, I almost went back there just for the cheesecake...the best one Ive had so far.
Date: 3 weeks ago
Review №18
Rating: 5
Date: a month ago
Review №19
Rating: 1
Date: a month ago
Review №20
Rating: 5
Great old school Italian restaurant. We sat on the atrium side, which had an outdoor patio feel, but there was another huge room that was more dark and romantic feeling. Definitely worth a visit.
Date: a month ago
Review №21
Rating: 5
Date: a month ago
Review №22
Rating: 3
Our server (who looked like Steph Curry) and the food were excellent, however, we had a poor experience with the manager. After ordering appetizers, food, and 3 drinks each for our table of 4, we were enjoying each others company while waiting for our Uber. Within 5 minutes of finishing our last drink, the bald manager had the audacity to come up to us to ask us to leave because the next reservation was waiting on our table. Had it been 30 plus minutes, that would have been understandable. We tip very well (more than 20%) and I will not frequent a place where I spend $30+ per entree and $18+ per drink for a manager to ask me to leave because I don t leave as soon as I pay.
Date: a month ago
Review №23
Rating: 5
Date: a month ago
Review №24
Rating: 5
Date: a month ago
Review №25
Rating: 4
Lamb chops were excellent, cooked to perfection and cut in front of us. Pasta was good nothing extraordinary.
Date: a month ago
Review №26
Rating: 5
Wonderful experience! Food was excellent. We had tons of leftovers. The restaurant was very accommodating with the serving of my birthday cake. The atmosphere is unique and the service was fantastic. Our server was phenomenal and he went above and beyond. The lobster ravioli was delicious, as was the vodka rigatoni, and the tortellini ragu. The parm and bread were perfect. 10/10 recommend the caprese. We will be back again to try other items in the future.
Date: a month ago
Review №27
Rating: 5
Four of us absolutely loved dining here! The moment we stepped out of the car the experience began. From the valets to the hostesses, our Captain server to all the servers, the sommelier to the manager, we cannot say enough wonderful things. We ordered the shrimp cocktail to start while we snacked on the delicious house made breads, a bit of spicy cauliflower, fennel salami and aged Parmesan sipping probably the best lemon drop martinis we have ever tasted. The table side prepared Cesar was excellent, Romain was cold and crispy, the croutons had a great flavor and the anchovies were fresh. For our main course we shared the spicy rigatoni with meatballs, tortellini and lobster ravioli. All three were prepared perfectly. Plenty of lobster inside the ravioli and chunks in the sauce. The sauce on the tortellini was delicious and the spicy rigatoni sauce was just spicy enough. All three pastas were excellent. For dessert we shared the tiramisu. I highly recommend this for dessert, but all the desserts offered looked amazing. I grew up in a big Italian family spending most my time in the kitchens of grandparents, aunts, uncles and cousins and then enjoying great foods around the dining room table. This restaurant really made me feel like home. We cannot wait to return to Dallas and visit Carbone s again.
Date: a month ago
Review №28
Rating: 2
Came with a friend last night for the first time & got very sick when I got home. Food was actually very good but overpriced & my friend and I both got sick and involuntary colon cleanses. Low review because of getting sick & the door was intentionally locked at 10:15 pm and we had to wait for someone to exit the restaurant in order to enter/service was slow for how empty the restaurant is. Also, there is no phone number to call if you get lost.
Date: a month ago
Review №29
Rating: 5
First meal we had after returning to America from Italy. Better than real Italian
Date: a month ago
Review №30
Rating: 5
Amazing food & service
Date: a month ago
Review №31
Rating: 3
Me and my friends were randomly in the design district looking for food. We didn t have a resy and they were able to seat us at the connecting restaurant. The food and drinks were fine. The atmosphere was cute. Carbone was very empty so it was kind of weird that they didn t give us a table there.
Date: a month ago
Review №32
Rating: 5
Went to Carbone for the first time tonight, had an early reservation. First impression when you walk in - it was very chaotic, there isn t a formal waiting room just sorta a free-for-all. Thankfully, since our time was so early , we were seated punctually - but I can see how later in the evening would be challenging. We were seated in the main room which wasn t nearly as moody and cozy as the side dining areas. Service felt rushed at first, you had to place your whole order at once and they kept taking our plates away. We joked that we d be out in 15 mins. Once we got our appetizers, fortunately, they slowed their roll. All that aside, the food was incredible - spicy rigatoni lives up to the hype and the chopped salad was amazing. There is a good wine list and my wife had a nice selection of mock tails to choose from. Parking was either valet or surface lot (available outside M-F work hours). Will return.
Date: a month ago
Review №33
Rating: 5
Our party of 8 loved the food! Spicy rigatoni forever!!! Great setting too! The negative reviews seem to focus on the maître d desk and the high prices, and I know that both are a challenge, but you are having a great meal at a great venue. Be sure to show up on time and know this is pricey Italian. Food is a 5/5. Server 5/5. Ambulance 5/5. Reception desk 1/5. Try harder. Hence the current 3.9 average rating on Google. Ouch. For $100+, hire nice folks up front. Train them to be kind to customers.
Date: a month ago
Review №34
Rating: 5
Date: a month ago
Review №35
Rating: 1
This was our first time to try Carbone and all 6 of us agreed we will not be going back. We had tried to go in the past and could never get a reservation; however, after our experience I now know why you can get a reservation for most any night, and also why they currently have 3.9 stars. I also find it interesting that they dont even care enough to respond to negative ratings. Very pretentious. Everything on the menu is WAY OVERPRICED for the portion sizes and quality of the food. They tell you it is family style however each food item was only enough for one person. The upsell by the waitress was beyond uncomfortable. She pushed for each of us to order wine/cocktail, an appetizer, salad, pasta, main entree, and a side dish. It took a long time between courses to get our food and it was not busy at all. The small wooden chair was extremely uncomfortable for a 2.5 hour experience. Since we were celebrating a birthday we each decided to order dessert. Each one was $25, obviously our mistake for not asking in advance but be aware. Overall, we felt taken advantage of. The value for what we received vs. what we spent was not anywhere close to equal. Im guessing it will only be a matter of time before this Dallas location goes out of business. If you read the reviews you will get the sense that they just dont care. Spend your money at one of the many other restaurants in Dallas who truly care about their customers and the value they provide.
Date: a month ago
Review №36
Rating: 5
Date: 2 months ago
Review №37
Rating: 5
Fantastic experience. Our server Tim was great as well as the other support staff. Food was amazing. A beautiful high class place
Date: 2 months ago
Review №38
Rating: 3
Very disappointing experience. Poor customer service.
Date: 2 months ago
Review №39
Rating: 5
Date: 2 months ago
Review №40
Rating: 5
We had a very pleasant experience at Carbone celebrating a birthday. We had a 6pm reservation and were seated within 5 minutes of arrival. The restaurant was packed when we arrived, but I think an earlier dinner res on a Saturday helped us in terms of timeliness and service. Bread and antipasti were great and generous, as were our drinks. Our party of three split a caesar salad, a double order of rigatoni, and meatballs, with tiramisu for dessert. Everything was perfect - the rigatoni absolutely lived up to the hype, and we all left full. For me, Carbone is worth going to, especially for a special occasion. It really succeeds in bringing turn-of-the-century table service into the 21st century without feeling too stuffy and pretentious. The restaurant itself is beautiful too. Looking forward to going back!
Date: 2 months ago
Review №41
Rating: 5
I recently had the pleasure of dining at Carbone in Dallas for the first time, celebrating my early retirement. Until a friend mentioned it online, I was unaware that they had opened a location here. From start to finish, the experience was exceptional, marked by outstanding service and delectable cuisine. The highlight of the meal was undoubtedly the Spicy Rigatoni, a popular favorite that even I, with a sensitive palate, thoroughly enjoyed. The evening began on a high note with an impressive assortment of complimentary starters, including three types of bread, a delightful cauliflower dish, and a salami plate. This immediate service set a positive tone for the rest of the evening. One standout item from the seasonal menu was the corn dish, featuring a tantalizing hint of truffle. Though it may sound simple, it was incredibly flavorful and left a lasting impression. I sincerely hope they make this a permanent addition to the menu. To conclude the meal, I highly recommend the lemon cheesecake for dessert. Unlike traditional dense cheesecakes, this version was light, fluffy, and utterly delicious. One thing I need to add - I pay close attention to the restrooms at the restaurants I dine at. I will not be back to an establishment whose bathroom grosses me out or looks like it hasnt been maintained. If the business puts care and effort into a bathroom, you can be sure theres even more attention to the cleanliness of the kitchen. These got an A+ from me - even if you have to wait a while. I will always prefer private restrooms with a line, than being smooshed into a room with strangers. Overall, my visit to Carbone was delightful and memorable.
Date: 2 months ago
Review №42
Rating: 5
Date: 2 months ago
Review №43
Rating: 4
Date: 2 months ago
Review №44
Rating: 3
Date: 2 months ago
Review №45
Rating: 5
I have been to this place so many times they know me by name. They have valet parking and there s also free parking, usually valet just because it is more convenient. The food is exceptional, I highly recommend trying their Pasta , it is one of the best I have ever had. The ambiance is great, the interior is a little dark, making it hard for people to see who is on the other side, giving you a private experience. The staffs are very friendly and professional, they go through the menu with you and make sure you understand what is on the menu for the day. I promise if you go here you will keep going. Parking: There s valet parking and also a free parking lot.
Date: 2 months ago
Review №46
Rating: 5
Date: 2 months ago
Review №47
Rating: 2
I have been to this restaurant a couple times and my first two experiences were pretty good. The last time I was there however it was awful. We went in on a Tuesday night without a reservation so I understood that there may be a wait however we were seated right away. It was busy so it took the server a about 20 minutes to get to us. I have worked at high end steakhouses and understand that it is curtesy to come by and say Ill be with you in just a moment to make sure you are noticed, he did not do that. Whatever thats fine, when he finally came around, he didnt even introduce himself, instead he said what do you think, that should never be a greet. Then we waited avg for our pasta course and waited atleast 30 minutes for the next. Mind you, the order was placed with the pasta. We asked him to cancel it but then the plate appeared out of thin air, we still did not want it, at that point it is just the principle of things. The manager came out and when we let him know what happened, he asked us if we had a reservation to which I responded no. He said it takes a little bit of time with no reservation, which implies that apparently we cannot receive the same level of service or courtesy. In my opinion, if you seat me, I deserve equal service, if you are busy just let me know. I dont know if because I am young they disregarded me bc they thought I would not tip, but thats ridiculous.
Date: 2 months ago
Review №48
Rating: 3
1st review My spicy rigatoni that everyone was raving about came out cold. I may need to back and try some more items. 2nd visit I recently celebrated my birthday at Carbone and my second time there. I first had an unpleasant encounter with maitre d but she made it right. We ordered several dishes to try. My two favorite dishes from Carbone would have to be the Caesar salad and the complimentary antipasto.
Date: 2 months ago
Review №49
Rating: 4
Everything was great, only gave 4 stars for food because for family-style the portions should ve been larger but the food itself was delicious 10/10.
Date: 2 months ago
Review №50
Rating: 5
Date: 2 months ago
Review №51
Rating: 5
Just wanted to say thank you to our waiter that did his best to make my friend s (Dalyan) birthday here special on Friday, July 12, 2024. We appreciate it!!
Date: 2 months ago
Review №52
Rating: 5
delicious delicious food, great service from every staff member, and amazing ambiance. can t wait to come back!
Date: 2 months ago
Review №53
Rating: 5
Date: 2 months ago
Review №54
Rating: 5
I went there to celebrate my wifes birthday amazing luxury ambiance! Perfect for date nights and special occasions! The food taste is on the next level! Totally recommend it! We did the octopus as a starter, caprece salad, and the porter house stake (very well piced portion for two people)
Date: 2 months ago
Review №55
Rating: 5
I am a chef/restaurant owner (i.e. I have a very critical eye) and my experience at Carbone made me envious. Dion was a fantastic server, and all the support staff made spectacular service appear to be effortless. Food was fantastic. My next trip to Dallas will revolve around a return to Carbone. Thank you for such a perfect night!!!
Date: 2 months ago
Review №56
Rating: 5
My first time at Carbone was last night and it was so good ! The greeters, waiters etc the food was good and the wine , Tim the Vegas guy was so amazing we will request him again, the music and vibes were so lit , I feel like I had the best experience here and we will be back ! I also want to add I overheard the food runners just thanking each other immensely this made me feel like the work environment for the employees is healthy!! Everyone was pitching in all hands on dec
Date: 2 months ago
Review №57
Rating: 5
Amazing food and drinks. Service was impeccable. We were treated so well. I dont have anything bad to say whatsoever. The spicy rigatoni and meatballs were awesome, and the desserts and wines were amazing. The sommelier was fantastic, and our waiter was extremely attentive and kind. Loved how beautiful and fancy the restaurant was.
Date: 2 months ago
Review №58
Rating: 2
We were very excited to try Carbone in Dallas as the location in NYC is always booked out. We made reservations for a Tuesday night. We walked in and were met by a rather unenthused front desk but fortunately, were sat down quickly. Our server was knowledgeable and personable. We opted to try one of their off-menu specials - Hamachi Crudo. We should ve level set our expectations as it is an Italian restaurant attempting to execute a Japanese fusion dish. The hamachi was drenched in oil, too salty, and fish cut too thick. The calamari is deep fried and then drenched in a butter sauce. It s a very greasy and heavy dish that only permits a couple bites. The spicy rigatoni was perfectly al dente but too salty. And nothing memorable about the fettucine funghi. To end the evening, the server gave us a verbal rundown of the 6 desserts, no printed dessert menu. So we didn t realize until after we received the bill we were charged $25 for a slice of mediocre cake. The best part of our meal was the complementary bread basket, meat and pickled cauliflower. Overall, Dallas Carbone fell short and missed the mark.
Date: 3 months ago
Review №59
Rating: 5
Food was delicious and service was amazing. My husband and I had a great experience.
Date: 3 months ago
Review №60
Rating: 5
Was there for a private event. Aside from the food and the incredible atmosphere you know what we found? A wait staff that believed in service. Wait I know you may not believe me but it still can and does exist!!! Great job Carbone team!
Date: 3 months ago
Review №61
Rating: 5
Deon was phenomenal. He was extremely attentive and gave great recommendations. Food
Date: 3 months ago
Review №62
Rating: 1
First timer. Didn t get the chance to rate food or atmosphere. Had a 8:30 reservation (today is my birthday), after 20 minutes of waiting we asked for an update, she said to give us a few more minutes to get the table ready. After 10 more minutes, she said rudely we have a grace period. We told her it had been 30 minutes. She said it would be at least another 20 minutes. We left and were able to get a table down the road in 2 minutes. Was very excited to try, but will not be returning.
Date: 3 months ago
Review №63
Rating: 1
Date: 3 months ago
Review №64
Rating: 5
Enjoyed a nice dinner for my daughter s birthday. Very nice restaurant. Food was pretty good very nice atmosphere.
Date: 3 months ago
Review №65
Rating: 4
My wife and I visited Carbone to celebrate my birthday and had a great experience. The food was delicious and both the atmosphere and service were top notch. The restaurant did everything right but the only disappointment was the bill. Things just feel priced a bit too high for what you get. I wanted to give a 5 star review because every individual item was five stars, but when you add it all up compared to the cost, it was worth 4 stars. Parking: There is a valet, but plenty of self parking if you want to walk a few feet to save some money
Date: 3 months ago
Review №66
Rating: 5
The private room is an incredible space for a group dinner. The service was tailored for a larger group, and portioned out perfectly. Food was delicious, even the table bread.
Date: 3 months ago
Review №67
Rating: 5
My husband and I had an amazing time at Carbone Dallas for his birthday. Upon entry the staff were welcoming and accommodating to our seating change request. Our captain, Tim Carlyle was extremely attentive and pleasant, he shared great stories of his time in Vegas and the Netherlands. The complimentary variety of bread, salami and cauliflower was a great start. The food was amazingly fresh and every course was a treat. We ordered the calamari, ceasar salad, spicy vodka rigatoni. Some whiskey sours which my husband referred to as the best whiskey sours he s ever had and Prosecco. The ambience was perfect for an intimate dinner but also family friendly. Worth every penny and more. We will be back!
Date: 3 months ago
Review №68
Rating: 2
The food was not worth the hype. I did like the spicy rigatoni but that was about it. The area they sat us in for our anniversary dinner felt like a brunch area and was not romantic at all. We were surrounded by fake plants and the plates they served us had several chips in them. The bread was good but the drinks we ordered were disappointing. No salt on the margarita and it tastes more orange than anything. The martini olives did not have blue cheese either. I ordered the meatballs which tasted great but had a small bone chip. They did make this right though and our waiter was super friendly and kind. To finish our night at the valet, the kid bringing our truck around put it in reverse and not park, which pushed the other valet and almost hit my husband. While we laughed it off, I would not go back. The Tango Room next door is far more romantic and the high price is worth the amazing evening there.
Date: 3 months ago
Review №69
Rating: 5
Date: 3 months ago
Review №70
Rating: 5
My first experience at Carbone and it did not disappoint! Wow! Ill be back again and again. Cant say enough good things about the food. Waiter was fantastic, attentive and friendly. Hard to pick a favorite dish but the Caesar salad was life changing. Cant wait to be back very soon.
Date: 3 months ago
Review №71
Rating: 5
I recently visited the Cardone Dallas location and was pleasantly surprised by my experience, despite seeing some bad reviews online. Contrary to the negative reviews, I found the service to be excellent. The staff was friendly and attentive, and the atmosphere was welcoming. My overall experience was fantastic, and I would definitely recommend giving this place a try! ** Im an emoji Google local guide in DFW areas if you want more reviews, dont forget to follow my account. ** Parking: Plenty of parking lot
Date: 3 months ago
Review №72
Rating: 5
Carbone in downtown Dallas is an absolute gem! The atmosphere is nothing short of amazing, with an authentic 1920s Italian theme that is impeccably done. Nestled in the vibrant heart of downtown, the location adds to the overall charm and excitement of the experience. The food is simply delicious. I had the spicy rigatoni vodka, which is now my personal favorite and a must-try recommendation. Dont miss out on the bread for the table; it comes with a delightful assortment of different breads served with parmesan cheese perfect for sharing. I also enjoyed the mocktail Shirley Temple, which was surprisingly good. To top it all off, the cheesecake dessert was the highlight of the meal. From the lively location to the exquisite food and themed ambiance, Carbone offers a dining experience that is both memorable and satisfying. Highly recommended!
Date: 3 months ago
Review №73
Rating: 5
Perfect evening at an amazing restaurant. Always a pleasure to eat here and just as good as their flagship restaurant in New York!
Date: 3 months ago
Review №74
Rating: 5
Was here a on a rainy Monday night and had an amazing experience. My server Kai H. was excellent. Everything was chefs kiss 10/10, from the ambience to the music, the service, food, drinks, and dessert. The spicy rigatoni lived up to the hype it was delicious! The restaurant itself is beautiful and the staff were very professional and friendly. I will be definitely be coming back.
Date: 3 months ago
Review №75
Rating: 5
As an Italian food enthusiast, I will say that the food here really is top notch. The spicy rigatoni vodka was my favorite as the sauce was divine and had a good spice to it. I also really enjoyed the lobster ravioli, calamari, chicken mossimo, and the chocolate cake. I liked that the pasta dishes didn t feel heavy. The interior of the restaurant is beautiful with a classy and elegant ambiance. We were celebrating a birthday at Carbone, and service we received was excellent. We had a great experience! It is definitely on the pricier side but would highly recommend for a special occasion!
Date: 4 months ago
Review №76
Rating: 5
Date: 4 months ago
Review №77
Rating: 5
I came to Carbone for dinner today, and the service we received was excellent! The food was exceptional too. My favorite dishes included the calamari, lobster ravioli, spicy rigatoni vodka, tortellini al ragu, and the chicken massimo. The chicken was very tender, and all of the pasta s had very creamy sauces that were savory. The calamari here is the best I ve had. It had a good amount of spice and came with a sauce that complimented it nicely. A double serving of pasta is a good size if you re with a party of 4-5 people. All of the dishes here are family style. The staff was attentive to us during our entire dinner which I appreciated. We had a great waiter! The dessert was phenomenal as well. Highly recommend the chocolate hazelnut cake with vanilla gelato! Overall, I had a great experience at Carbone. The food and service were excellent! This restaurant had great ambiance as well, and it s the perfect place to celebrate a special occasion.
Date: 4 months ago
Review №78
Rating: 5
Great service, great food!
Date: 4 months ago
Review №79
Rating: 5
Date: 4 months ago
Review №80
Rating: 5
Date: 4 months ago
Review №81
Rating: 5
Food, service and atmosphere were immaculate. Looking forward to my next visit.
Date: 4 months ago
Review №82
Rating: 1
The lady at the front is rude
Date: 4 months ago
Review №83
Rating: 5
Best dinner experience Ive ever had. Bar none.
Date: 4 months ago
Review №84
Rating: 5
Date: 4 months ago
Review №85
Rating: 1
ZERO STARS. We had a reservation and waited over an hour before we gave up and left. It was insanely loud, crowded, and the staff was so unbothered by all the frustrated customers. Not only will I NOT recommend Carbone, I will actively encourage people to avoid it at all costs. What an incredible disappointment.
Date: 4 months ago
Review №86
Rating: 1
Carbone Dallas was absolute trash compared to the Miami and New York location. Me and my boyfriend had reservations for 9 pm and we had to wait 1.5 hours. We had early morning flight back to our city and made the reservations accordingly. The lady in the front chose who she wanted to seat. Better off going to the Miami or New York location to experience the REAL carbone experience. Furthermore, our waiter was extremely rude. NEVER AGAIN!!!
Date: 4 months ago
Review №87
Rating: 1
Me and my girlfriend flew all the way from Toronto Ontario as we had a layover in Dallas last night, and decided to come eat at this establishment because we love carbone and we had it in New york and Miami and it was just stellar and great service. HOWEVER..... we had reservations at 9:30pm and we had a flight 5am in the morning, we waited until 11:30 to even get a table because my girlfriend had got fed up because the lady at the front was choosing who she wanted to get seated at a table... this was just unacceptable we got so sleepy and could not even enjoy the food. Worst restaurant experience of my life and I never ever write reviews but this was just crazy.
Date: 4 months ago
Review №88
Rating: 5
Date: 4 months ago
Review №89
Rating: 2
Feels like taking Olive Garden up one notch? Really confused if this is an experiment at mass produced fine dining? Our reservation was at 7pm on a Saturday. First impressions entering was wow this is beautiful, feels like we were just transported to another city. That quickly faded as there was no apparent structure at the front desk and an overflow of guests waiting to be seated. Unfortunately, this ended up being the theme for the night. After getting to the front desk, we were told we could wait in the lounge or bar area. The couches were packed with not so happy looking guests. So we chose the bar and ordered a couple drinks. The old fashioned was too sweet and the bartenders really didn t engage with the guests at all. We were seated around 7:30pm. Although it took about another 10 minutes for the bread options and vinegar based cauliflower to arrive, they were delicious so we geared up for a turn for the good. The menus are way too large for the small tables we re sitting at. The waiter seemed to rush off as quick as he can every time he stopped at our table. The bathroom line was long and there was liquid all over the floor and the trash can was overflowing. The chicken was undercooked at the bone. The spicy rigatoni was the best dish we tried but not sure why it also had the smallest portion. Also not sure why the soundtrack was entirely Motown. Doesn t match the vibe and atmosphere. Overall, I think this restaurant could benefit from a complete reset. They re trying to execute a mass plan with no apparent structure, or training for a restaurant of this size. It comes off as guests are just a number. But unfortunately feels as we re being taken advantage of for the reputation.
Date: 4 months ago
Review №90
Rating: 1
Had a reservation at 7:30 and was not seating for over an hour, as were all of these people. We left at 1.5 hours. Absolutely ridiculous that they expecting their patrons to be punctual, but they can t reciprocate. The front was so crowded that a lady in a wheelchair couldn t get through. I will be also reporting the management and establishment to the Dallas Fire Marshal as well. Super disappointing. Worst part is, the front staff just kept lying to us, saying that our table would only be another minute, and 30 min would pass by. I do not understand why they would t have been forthcoming with the long wait regardless of our reservation. Try Fachini s in highland park village for comparable food with much better service.
Date: 4 months ago
Review №91
Rating: 1
Went to Carbone last night, 8.15 reservation, the place was CHAOS, they had totally overbooked, guests were standing everywhere waiting 2hrs plus for their tables, many walking out, by 9.20 a manager said she could seat us in Vino which we reluctantly took, the table was in a busy walkway area, felt like a railway station, eventually some unfriendly wait staff poured some water, a while later an unhappy waiter came by, gave us menus, said he would be back, this was NOT the experience we were looking for, for our pre mothers Day celebration .We called The Charles & they were able to accommodate us at 9.45, THANKS TO THE CHARLES for saving our almost catastrophic evening, food, vibe, service amazing from start to finish. DONT BOTHER WITH PRETENTIOUS CARBONE, THEY TOTALLY DONT HAVE THEIR ACT TOGETHER, Dallas can do better, we dont need the likes of Carbone, go back to New York!!!!!
Date: 4 months ago
Review №92
Rating: 5
Our captain Fortune and his assistant Juan were absolutely amazing! Fortune gave us an experience that was unforgettable- especially for our anniversary. He knew his menu and wines and made solid recommendations. I m not sure why people complain - this is a Michelin rated restaurant- people this is not Olive Garden! So yes it s pricey but yes it s amazing!
Date: 4 months ago
Review №93
Rating: 5
The Calamari Marco is the best calamari that I ve tried. It was super tender, lightly battered and the sauce that it came with was amazing. The Caesar alla ZZ is made table side which is fun to watch. Tortellini al Ragu and Spicy Rigatoni Vodka are great. Meatballs were delicious. Too full to get dessert and definitely had food leftover to take home and enjoy later.
Date: 4 months ago
Review №94
Rating: 5
Loved it, garlic bread and grano padano pieces of cheese drizzled with balsamic free on the table. Pizza, drool. Rigatoni spicy vodka, steak, butternut capeletti, ceaser salad, yum yum yum. Great service. A must Vegetarian options: Pizza and pasta, choose veg sauces. So good
Date: 4 months ago
Review №95
Rating: 5
Date: 4 months ago
Review №96
Rating: 5
Checked out Carbone while visiting Dallas, and had a great experience dining here. Ordered the Calamari Marco, Caesar alla ZZ, Spicy Rigatoni Vodka, Lobster Ravioli, and Tortellini al Ragu. There is bread service, and the server does provide several bread options where you can definitely get full off of it if thats all you eat. Had to stop myself from eating more bread because it was delicious! The good: The Spicy Rigatoni Vodka definitely lived up to the hype, and we ordered double portion of it. It was definitely the highlight of the meal, and would recommend it. Lobster Ravioli and Tortellini al Ragu are both delicious as well. Basically, cant go wrong with your choice of a pasta dish. The bad: Nothing, I enjoyed everything I ate. Overall, definitely will come back for more of the Spicy Rigatoni Vodka!
Date: 4 months ago
Review №97
Rating: 5
Date: 5 months ago
Review №98
Rating: 5
Food was as mind blowing as you can imagine. You know food is good when you just smile at first bite. Vibes were immaculate and I ve already made reservations for the next time I m in Dallas.
Date: 5 months ago
Review №99
Rating: 5
Date: 5 months ago
Review №100
Rating: 5
A little dark, but cozy. The staff was excellent and the food was even better. Also, the best old fashioned Ive had in quite a while. Very nice...
Date: 5 months ago
Review №101
Rating: 5
Amazing experience and great food overall!!
Date: 5 months ago
Review №102
Rating: 5
Absolutely loved the food and the service.
Date: 5 months ago
Review №103
Rating: 5
The prestige of Carbone proceeds itself and certainly does not disappoint. The Tortellini Al Ragu was me and my wife s favorite dish, it really had a bold flavor. The flavor profile was very different and the actual pasta noodles taste very fresh. I wish i could recall the drink I ordered but it was amazing also.
Date: 5 months ago
Review №104
Rating: 5
New level of dining for Dallas
Date: 5 months ago
Review №105
Rating: 5
Fabulous meal and experience!
Date: 5 months ago
Review №106
Rating: 5
Date: 5 months ago
Review №107
Rating: 5
It s the famous Carbone, in Dallas! Not even LA has a Carbone so I d say it s pretty special Dallas gets one. I ve been with my parents, and with friends, a total of about 10 visits between Carbone and Vino, and everything has been wonderfully consistent every visit. The service, the food, the drinks are all top notch. Price wise it is higher for Dallas, but worth it for a special occasion or if you just want some great Italian.
Date: 5 months ago
Review №108
Rating: 3
Date: 5 months ago
Review №109
Rating: 5
Got off to a rocky start because they werent ready for our 7:30 dinner reservations for an hour. However, they quickly made it right, and the rest of the meal, service, and atmosphere were awesome. Loved everything, but the lobster ravioli was by far my favorite.
Date: 5 months ago
Review №110
Rating: 5
Our group of four had reservations for 7:30pm the night before the total solar eclipse. It was very busy since an extra 400,000 people were in town to witness the eclipse. We got there at 7pm and had drinks at the adjacent connected bar, Vino. Excellent drinks and atmosphere. Our table was not ready until 8pm, so when we were seated, we were comped a delicious appetizer. Our waitress Elena P graced us with her superb attention to detail and beautiful Belarusian accent. The food and service were marvelous. We started with an amazing assorted bread basket, then melted mozzarella over a bed of onion and bell pepper. Next up were pasta dishes of spiced rigatoni and tortellini meat marinara. So savory. After that we were presented with veal parmigiana served pizza style, cut into four sections for us four diners. Desserts were tiramisu, carrot cake, and hazelnut chocolate cake. All were sweet delights. The various wines all paired well with the dinner. Also Elena gave us limoncello, which accompanied the desserts so well. We will certainly return here next time we visit Dallas. I recommend you visit here; your tastebuds will thank you!
Date: 5 months ago
Review №111
Rating: 5
My husband and I have been going to a lot of dinner spots in Dallas and have been underwhelmed by the service until we went to Carbone tonight. We are fasting for Ramadan and our waitress Brandy was so accommodating and made sure our food came out exactly on time and was so nice. Everyone was amazing and so professional and kind. The food was excellent! Would strongly recommend.
Date: 6 months ago
Review №112
Rating: 5
If I could give this more than 5 stars I absolutely would. Staff was beyond kind, they would fold the napkins every time you got up. The food was nothing short of amazing. The Grandma bread, spicy rigatoni, and lasagna were my favorites. Lastly, the atmosphere was gorgeous and fit for a king.
Date: 6 months ago
Review №113
Rating: 5
The food and service was outstanding! From the Grandma bread, to the lasagna, to the chocolate hazelnut cake absolutely delicious! The waitstaff is was so very attentive-well done!
Date: 6 months ago
Review №114
Rating: 5
Excellent dinner with client! Great service and attention to detail!
Date: 6 months ago
Review №115
Rating: 3
Food was great as usual. Waiter service ruined the experience. Lacking in every aspect. No where to be found as soon as we placed our order. Had to ask other servers for assistance. Not what I have come to expect coming here.
Date: 6 months ago
Review №116
Rating: 3
Higher quality in food and service was expected. There s absolutely zero views, no windows, 1950 music playing and the food is not special. Food portions are too large. There are only two bathrooms! Way too little for the amount of tables. Our waitress was fantastic- it made up for the rest. Absolutely not worth waiting a month to get into.
Date: 6 months ago
Review №117
Rating: 3
I want to start off saying that the bill was $300, so my standards were pretty high. I will be comparing this place to nick and Sam s, Perry s, etc The atmosphere itself was pretty nice, I think this is one reason people come here. It s a nice concept, however from the outside it looks like it s in an abandoned warehouse The service was good but nothing over the top. For what I paid, I ve had better service at nick and Sam s. Every restaurant I ve been too in this price range theyve cleaned the breadcrumbs on the table when they picked up the first set of plates. This detail was missed here.This service was slightly better than say Olive Garden. The food: I didn t like that the chicken was only offered on the bone. I love the chicken parmesan at drakes Hollywood and expected to get something similar here. ( I think they re owned by the same company but I m not sure ) I didn t. I will say the chicken was really juicy. The spicy rigatoni was good, I do recommend. The salad was expensive for no reason. $36 or something. The bread they gave use was good but nothing special. I would choose the rolls at Texas Roadhouse over them any day. We ordered the meatballs, they were good too. They charged us for every refill for our soft drinks. You would think a restaurant like this, they wouldn t have soda out of a can. Overall I d give it a 6/10. Will I come back, maybe for the pizza next door but not for carbone itself
Date: 6 months ago
Review №118
Rating: 5
My boyfriend and I recently went and it was our first time there. The service was amazing and our waiter was very knowledgeable on what to order. Food was a 10/10 and highly recommended this place!
Date: 6 months ago
Review №119
Rating: 5
Everything about this place was great
Date: 6 months ago
Review №120
Rating: 1
Date: 6 months ago
Review №121
Rating: 5
Date: 6 months ago
Review №122
Rating: 3
It is difficult to write a negative review for a restaurant I used to love, but I cannot help it. Carbone used to be my go-to restaurant for a special occasions or any feel good meal, but after my last experience I have a hard time imagining going back. At our latest midweek reservation we waited 45 minutes to be seated for our reservation. We were directed to wait at the lounge and escorted to a lovely lounge table for 5 with our party of 6. We sat and stood patiently for drink service for roughly 5-10 minutes before seeking drinks ourselves from the bartender. After inquiring twice about our table and visiting the bar, on our own, we were seated in the patio area which they now list as inside service. Prior to the seating I was patient with the understanding of their limited number of indoor tables. After we were seated I realized that there really was no excuse the delay. They had simply become like the commercial airline service, overbooking to maximize revenue. We tried to move past the delay and enjoy the meal, but when we ordered our usual appetizers including the baratta and caviar my father said I dont know why I ever liked this dish, and my heart sank. Not only was the service subpar, the food was mediocre. Ultimately we asked for the remainder of the food to-go, paid the check, and left. In truth I am most sad for myself...another temporarily great restaurant that I loved, doomed to soon fail and close.
Date: 6 months ago
Review №123
Rating: 5
This review is long overdue. My bf booked a reservation for my birthday on a Tuesday night. When we got there, we were seated on the left-hand side of the restaurant (the more causal side.) After being seated, we asked the hostess if there were any tables available on the other side as we were celebrating my birthday. She didn t even look to check, she just said no. I m ngl, I was a little sad about this. Whole my bf went to the front to ask another hostess, the waiter asked how my night was going and I explained the situation to him. I spoke to the waiter and I just explained to him it s my birthday, we were trying to get seated on the right side. They told us that there wasn t anything available he says I know the somebody on that side, let me go speak with her and I ll be back. It took some time but just as we were about to order, the assistant manager came over (I feel so bad that I forgot her name.) She called us by name and she said, I heard y all looking for a table on the other side, follow me. We got this perfect secluded table in the back, it was just perfect for my birthday and she apologize for the confusion she sent us a welcome beverage. We also got a lemon cello for dessert on the house, and the service was exceptional. The only reason for the four stars is because the hostess was kind of rude. Even after I explained my story, she just kinda looked at us like OK, what do you want me to do about it, which I did not like. Other than that, the night was perfect, thank you to the assistant manager and to the waiters who helped me out to make sure that my birthday ended nicely.
Date: 6 months ago
Review №124
Rating: 5
Everything turned out perfect for this special night !
Date: 6 months ago
Review №125
Rating: 5
The best I have visited
Date: 6 months ago
Review №126
Rating: 4
Overall! We had such an amazing time, the reservations go quick due to the ambiance and atmosphere! We Reserved for a party of 6 a month ahead for my fiancé birthday dinner! Best decision ever, great portions to go around good tasting food and not to mention the phenomenal Espresso martinis are to die for!! Only flaw was we had a custom cake brought in and didn t realize you couldn t do that without a charge to bring the cake in so we paid for that $ and then they would also do an additional charge to cut the cake per slice(person) (so keep that in mind) Once checked in we still had to wait about 15 minutes to be sat down at our table :)
Date: 6 months ago
Review №127
Rating: 5
Date: 6 months ago
Review №128
Rating: 5
Overall, it was a nice experience. Some adjustments can be made to the seasoning of the food. Forewarning, the scampi price is per shrimp only you will have to order pasta separately.
Date: 6 months ago
Review №129
Rating: 4
Date: 6 months ago
Review №130
Rating: 5
Everything top notch. No italian food compares in the Dallas area. As good as New York. That crunch on the veal chop milanese , the Cesar and those baked clams! Fantastic wine and ambiance too. The best.
Date: 6 months ago
Review №131
Rating: 5
Elena was amazing. Food and service was fantastic. One pointer was some of the food came out room temp. Was still delicious. $250 per person. Highly recommend.
Date: 6 months ago
Review №132
Rating: 1
management was really bad had the worst experience and the food wasn t good or fresh at all will never prefer this place or go here again
Date: 6 months ago
Review №133
Rating: 1
Terrible food genuinely, my food had had a hair in it and they didn t replace it even thought the hair wasn t mine. The service took so long on a non busy night ? the portions were so small and overpriced and the general manger was beyond rude when handling my food situation. don t reccomend
Date: 6 months ago
Review №134
Rating: 1
My recent visit to Carbone Dallas was thoroughly disappointing. Not only was the management rude, but the service was also slow and disorganized. Additionally, the utensils were unclean, with visible food remnants. Overall, a disappointing dining experience that needs significant improvements in both service and cleanliness standards. Very unprofessional!!
Date: 6 months ago
Review №135
Rating: 1
extremely rude and disrespectful to me and kicked me out for a very small issue
Date: 7 months ago
Review №136
Rating: 1
General manager was disgustingly rude with a horrible attitude, waiters as well. WORST restaurant experience i ve had. food was cold and tasted like it had been left out for hours. If you want somewhere quality to go this shouldn t just be on the bottom of your list but not even on there. save yourself the time and money
Date: 7 months ago
Review №137
Rating: 1
Date: 7 months ago
Review №138
Rating: 1
My friends and I have come to Carbone quite often for some time but after last night I will NEVER return to this location! The food was exceptional as always but the management was UNBELIEVABLY rude. I didn t catch his name but the manager with the beard is the reason we will NEVER return. He needs more training on customer service!
Date: 7 months ago
Review №139
Rating: 1
Me and my wife recently visited Carbone Dallas and were utterly disappointed by the appalling management. Throughout our visit, we encountered disorganization, incompetence, and worst of all, outright rudeness from the management. Their behavior not only soured our dining experience but also reflected poorly on the establishment as a whole. Would give 0 stars if possible!!!
Date: 7 months ago
Review №140
Rating: 4
My family & I have eaten here two times and weve enjoyed both the times we went. As for the food, we all share a Caesar salad and get our own main course, my personal favorite is the Vodka pasta. I would also recommend the calamari (fried squid and octopus) and the Parmesan Veal (only if youre into meat). Overall, the food is good. For some, its not worth the price but for me I cant find a better Caesar salad and pasta dish. My only gripe with this specific location (Ive been to the ones in Las Vegas and Miami as well) is with the atmosphere since sometimes were sat in the open area which has uncomfortable chairs and is just an annoying place to be sat with all the foot traffic. Overall, Id recommend if youre willing to spend some money or take your partner on a nice date. I think it has a lot to offer and is very popular for a reason.
Date: 7 months ago
Review №141
Rating: 1
Horrible service in general. My first time here and was really excited to try them out. Will not be returning to this location.
Date: 7 months ago
Review №142
Rating: 1
Ive been a regular customer for quite some time, and while the food is satisfactory, Im deeply disappointed with the service and management. Their unprofessionalism makes me hesitant to entrust them.. The service is simply atrocious.
Date: 7 months ago
Review №143
Rating: 1
I walked in last night with my friends, They disrespected and the Gm shouldn t be trusted with being in charge.
Date: 7 months ago
Review №144
Rating: 1
I ve been a loyal customer for some time and the food is good here but the service and management are the worst, i dont trust them with my food thats how s unprofessional they are. very bad service.
Date: 7 months ago
Review №145
Rating: 1
I walked in on Friday and the management was very disappointing, food was great but service inexcusable.
Date: 7 months ago
Review №146
Rating: 1
Bad experience on the management
Date: 7 months ago
Review №147
Rating: 1
Me and my fiancé were there last night for a peaceful and romantic dinner and unfortunately it was the total opposite of what we expected. The service was horrible, guest that arrived after us were attended and served before us. And in the distance we could see employees arguing and removing people from the restaurant without cause, causing a huge commotion and making us very uncomfortable. Do not recommend.
Date: 7 months ago
Review №148
Rating: 1
I was there last night, the General Manager was very rude for no reason at all we were told to leave. We had barely walked in and the front staff gave us attitude and disrespect from the get go. We ve been going here for many years now and after last night I definitely will not be coming back. I have my own business and I am not the type to write reviews but that was unacceptable and very embarrassing for me and my party.
Date: 7 months ago
Review №149
Rating: 1
Atmosphere and service was great. Food itself is very disappointing. Paying for the name and vibe instead. Got the cesar salad, over priced and not worth the cost. Calamari was okay, not like what you see on tik tok saying it s amazing. Spicy pasta and fettuccine was okay as well. Overall I m okay with spending the money for good food, but this wasn t good food. I wish I would ve went to Olive Garden at this point. Seems like nyc is the only good location for this chain
Date: 7 months ago
Review №150
Rating: 5
After visiting NYC and enjoying one of the countries best restaurants Carbone, we knew when we returned home to Texas we had to try the new Texas location. It was everything we hoped for and more. A great staff, providing an amazing meal in a pristine restaurant. Everything was perfect and we are already planning our next visit.
Date: 7 months ago
Review №151
Rating: 5
Fortune was the best waiter! He made this an experience... Everything was better then he described it. Drinks were a bit on the pricey side, but they were very good. Ol Fashioned was not to sweet and very smooth. My favorite two dishes were the spicy rigatoni and lamb. Oh and the red bread was absolutely yummy. Cant wait to go back.
Date: 7 months ago
Review №152
Rating: 3
Date: 7 months ago
Review №153
Rating: 5
Date: 7 months ago
Review №154
Rating: 5
Date: 7 months ago
Review №155
Rating: 3
I would say 3.5 is an appropriate rating for this place. The flavors do not justify the price. The atmosphere is fun though with good vibes. Expect to spend around $150 per person for what should be 1/3 of the cost.
Date: 7 months ago
Review №156
Rating: 4
My business dinner at Carbone exceeded all expectations! We were drawn in by its stellar reputation for Italian cuisine, and we werent disappointed. The food was outstanding, and our server was incredibly attentive and helpful throughout the meal. The spicy rigatoni stole the show for me--it was absolutely divine and packed with flavor. However, the dim lighting in the restaurant, while adding to the ambiance, made it challenging to read the menu. We attempted to use our phone flashes to illuminate the menu and capture photos of the delicious dishes, but we were promptly informed that flashes werent allowed. While this was initially a bit frustrating, we quickly adapted and focused on enjoying the incredible food and atmosphere. Despite this minor inconvenience, our experience at Carbone was nothing short of exceptional.
Date: 7 months ago
Review №157
Rating: 5
worth the hype and the wait. The food is absolutely amazing and they take such good care of you. The helpings are a decent size so you end up sharing so make sure you go in there with a big appetite.
Date: 7 months ago
Review №158
Rating: 3
Food is great. Waiter, not so much. He seemed annoyed we were there. When we asked for something , he said you can do whatever you want. This is your dinner . Like really? Still tipped appropriately but he certainly didn t deserve it. Would go back for the food. But don t let the staff ruin your experience.
Date: 7 months ago
Review №159
Rating: 5
Date: 7 months ago
Review №160
Rating: 1
Our first time at Carbone was extremely disappointing. We had a reservation at 9:45 pm for Valentine s Day and we didn t get our table until 11:30 pm. Our appetizer arrive past midnight and our 1st course around 1 am. We took the 2nd course and dessert to go as it was late for a week night. We understand that it is a busy day for most restaurants, but Carbone had to have been seriously overbooked to be running this behind. Especially considering that they had a predetermined menu and we had to pay upfront ($165 per person), not including gratuity, to secure the reservation. If it hadn t been the case, we would have left the minute we realize there was a line outside the building for reservations. The staff remained professional, the food was good and the manager comped our drinks but the fact that we waited two hours in line in the lobby for a reservation ruined our night. Whoever allowed this many reservations to be place did the customers and staff a disservice as everyone had a bad time.
Date: 7 months ago
Review №161
Rating: 1
My reservation was at 10:30 but they made me wait for two hours before being seated
Date: 7 months ago
Review №162
Rating: 3
Well.. the atmosphere is fantastic like a European restaurant over the top unfortunately that s the star of the show the food is ridiculously expensive $91 for a ribeye not as good as Salt Grass steak house for way less $48 chicken dish $19 sides $25 salad .. not that large ..shrimp cocktail. $32 for each shrimp no kidding !! Waiter said portions were shareable .. WRONG!!! They were average size .. service was good but not perfect . Go for the atmosphere, but not for way over priced food!!! Town Hearth much better value and food!!
Date: 7 months ago
Review №163
Rating: 5
Great food and great service. One of the best places in Dallas
Date: 7 months ago
Review №164
Rating: 5
Food was ok prices little high for what we received. Service was fantastic
Date: 7 months ago
Review №165
Rating: 5
Service was excellent from the moment you walk in and the atmosphere was great. We had the lobster ravioli and the spicy rigatoni vodka which were amazing! They also serve you different breads and pickled vegetables. Overall great experience.
Date: 7 months ago
Review №166
Rating: 5
Went with a group of girls and we all had a great time! The ambiance, service and food were top notch. The spicy rigatoni vodka lives up to its hype. The Caesar salad sounds basic but was so good. The bread basket, freshly broken Parmesan, pickled cauliflower and salami was 5 stars. We loved the sides too - broccoli rabe, mushrooms and potatoes. We even had some of their desserts, which were great. They make a really good Negroni and espresso martini! Can t wait to be back!
Date: 8 months ago
Review №167
Rating: 5
Great ambience and food. The lamb chops are amazing.
Date: 8 months ago
Review №168
Rating: 5
You would think the food was the best thing about this place but the service blew me away! The GM, Mark, went above and beyond to make our clients feel appreciated. Thank you!
Date: 8 months ago
Review №169
Rating: 5
Good food and ambiance.
Date: 8 months ago
Review №170
Rating: 5
I do agree that it is slightly overpriced and the dessert menu lacked creativity, but this is not a 3.9 star restaurant. The service was excellent, wine list was exceptional and food was great.
Date: 8 months ago
Review №171
Rating: 5
Oh my world! What an amazing experience at Carbone! This was our first time there for our daughter s birthday and we loved every minute! We cannot wait to come back! The service was amazing & your staff was delightful! Not only did they tell us about your amazing pasta but also took some pictures for us. We loved the spicy rigatoni & fettucine with truffle! We are so much we had no room for dessert but appreciated the gelato with the candle for our child. Carbone was an amazing experience and we cannot wait to come back!!!
Date: 8 months ago
Review №172
Rating: 3
Ahh... Carbone... the famed Italian restaurant that people seem to love. Well, we went there in a group on Thursday and I would just say that the spicy rigatoni was very good, their angel hair was somewhat bland; and both of them had no protein and were fairly expensive for what we got. So we paid about $60 or so for $2 worth of pasta. The pork chop was decent, but not amazing and one of the chicken dishes was decent but again... nothing great. With all of that said; the food was good, but unimpressive especially for the prices they charge. The worst part? Our waitress.. I dont remember her name, but she had short hair. If you get her, maybe request a different one. The place was less than 50% filled and maybe a little more by the end of our meal, but she wouldnt stop pestering us to order while we were talking. She was watching us enjoy our drinks and not reading the menus for maybe 15 to 20 minutes, but she came by 6 or 7 times... It was about every 3 minutes. At the end of the meal, she dropped off the check, then we were finishing up our drinks and she even came by with it printed out a second time to give to us as a reminder to Get the hell out I guess. We were all very shocked, because I think we probably spent 90 minutes in there total, so it wasnt too long especially for the $120 tip she received. I cant imagine anyone coming back here a second time, but ok. Im sure people have different experiences and many people have lower expectations and less refined taste buds. I also have had several friends who just say its mediocre and over-priced for what you get; so I was warned a bit before going there. On the positive note; they make good espresso martinis and old fashions; plus at the beginning when you arrive you receive a bread basket and cheese. The 2 small slices of garlic bread were good. :)
Date: 8 months ago
Review №173
Rating: 5
Date: 8 months ago
Review №174
Rating: 5
Absolutely loved it!! Food was awesome service on point :)
Date: 8 months ago
Review №175
Rating: 5
The reviews are skewed. One of the finest. Coast to coast. A+ .
Date: 8 months ago
Review №176
Rating: 2
Food was just ok, didnt have many options and was highly overpriced. I just wanted something with a cream based sauce (alfredo).. they had nothing. Everything we ate was just ok, the baked clams meh, the pasta bland, the ceasar salad had no salt,! Simple fixes just use salt!!!! For the price your paying i shouldnt have to salt my food...the food was definitely nothing that I would return for. i was highly dissapointed, its definitely overhyped. The rainbow cookies were really good and the espresso martini was awesome.. the free bread, salami ,cheese etc were better than the actual meal. Service was extremely slow, it felt like a one hour dinner service was 3. Unneccsary! Julia our server was really, sweet positive energy and helpful.. but very slow to keep coming back to check in. (Olive garden has better dishes than this restaurant) definitely not returning back!
Date: 8 months ago
Review №177
Rating: 1
I came here for my birthday dinner because the NYC location is so highly regarded so when I saw a location opened in Dallas I wanted to try it out. The staff was great, valet opened the door upon entering, our reservation was for 7:30pm but the hostess was able to get us a table at 6:00pm since we arrived in Dallas way earlier than I expected and the waiter was friendly. But I go to different restaurants for the food, anything else is just additional, and the food here was one of the worst meals Ive ever had at any restaurant. First they brought out bread, a slice of cheese and I think prosciutto and some cauliflower in marinade. The bread/prosciutto/cheese was all basic nothing special, and the cauliflower which was the one different looking dish was drowning in vinegar I burned my nose just eating a small piece so that went uneaten. Then the main course we got the tortilini with truffle and the fettuccine fungi and the tortellini literally came with 5 pieces there was more truffle on the plate than tortellini. And the fettuccine fungi was WAY too saltly it tasted like they took a spoonful of salt and just poured it into the sauce before they mixed in the noodles. For an Italian restaurant the one thing you should be getting right is the pasta. It was so bad, very embarrassing for an Italian restaurant. Then I ordered dessert and it was twice the size of the main course the pasta dishes were barely enough for 1 person and the dessert was enough for 3 people to split. I ordered the tiramisu and it was also horrible it tasted like they used a whole bottle of alcohol to make it. Each bite tasted like I was taking a shot of alcohol I couldnt taste any cocoa, or espresso etc. I could only take 2 bites. Ive never had to tiramisu that was just straight alcohol, it was inedible.
Date: 8 months ago
Review №178
Rating: 5
Caesar salad was A+++++ Carpaccio was ok White Lasagna (bechamel sauce) was ok-closer to being MEH. Veal Parm was ok. Spicy rigatoni was delish. A+++++ Stay for the caesar salad, the atmosphere, ambiance, and the service.
Date: 8 months ago
Review №179
Rating: 5
The ambiance is a breath of fresh air. Staff are incredibly hands-on to ensure the dining experience is memorable and effortless. Plus, the menu is a hit. Ive been here a few times, and I intend to keep coming whenever my schedule permits. Highly recommended.
Date: 8 months ago
Review №180
Rating: 5
Great meal
Date: 8 months ago
Review №181
Rating: 5
Everything was fantastic from start to finish! If you are in Dallas and like fine dining, you must try this restaurant! Truly outstanding!!!!
Date: 9 months ago
Review №182
Rating: 4
I came in last night with very low expectations so saying that the restaurant exceeded my expectations might not mean much. I m sad Bad Bunny wasn t there and that they didn t even play Monaco once while we dined last night. JK. What was delicious? The bread basket!!! The cauliflower giardiniera, the spicy rigatoni, off-menu meatballs, and surprisingly the funghi trifolati side. The spicy rigatoni is prettyyyyy good but they just released their spicy vodka sauce and I ll be picking up a few jars from Whole Foods tonight. They were out of calamari so the staff member suggested the octopus pizzaiolo and that was not a hit for us. I m Vietnamese and am always down for fish sauce but this dish was pungent really heavy on the Italian fish sauce so beware. Cesar salad is okay. They do make a show of the salad preparation so that was nice. Mocktails were surprisingly tasty but $15 each was kinda steep. They also charge you for every bottle of Perrier and Aqua Panna they serve you and my biggest complaint is all of the food is heavily salted. So be warned and don t be surprised by the bill.
Date: 9 months ago
Review №183
Rating: 5
Went here for NYE dinner - was great! Have to try their renowned vodka rigatoni. The Calamari Marco was a close second.
Date: 9 months ago
Review №184
Rating: 5
Date: 9 months ago
Review №185
Rating: 1
The RUDEST service I ve ever seen the worst place you can come to in Dallas.
Date: 9 months ago
Review №186
Rating: 1
Bad management bad service rude staff rude gm rude managers, please do not waste time and money in this creepy place with bunch of creepy managers
Date: 9 months ago
Review №187
Rating: 1
Very unprofessional gm disrespectful for no reason, do not waste your money and time here please. Very disrespectful
Date: 9 months ago
Review №188
Rating: 1
Unprofessional very disrespectful very dishonest management specially the GM who was on charged.
Date: 9 months ago
Review №189
Rating: 2
Overrated. Spaghetti and meatballs was salty, lamb chops bland and fatty, and caesar salad was basic. Otherwise, it was freshly made and took a while to be cooked. Portion sizes are for one person not two.
Date: 9 months ago
Review №190
Rating: 5
First time at Carbone. Everything was fantastic!!!
Date: 9 months ago
Review №191
Rating: 5
Date: 9 months ago
Review №192
Rating: 4
The valet staff was friendly, and I enjoyed the ambiance. The food was decent, without being particularly unique or exciting. The sommelier was knowledgeable and pleasant. However, my evening was marred by my waiter repeatedly mentioning the absence of one of my friends, which became bothersome after the third time
Date: 9 months ago
Review №193
Rating: 5
We always love Carbone! The service, the food, and the dessert is always amazing!
Date: 9 months ago
Review №194
Rating: 1
A group of my associates and I dined at Carbone Dallas this weekend to celebrate a birthday. Hands down and by far, it was the worst dining experience any of us have ever had to endure. We had originally booked a reservation for 8 people, but when a significant other decided to join our group we called to adjust the number to 9. The phone line that is listed goes straight to an automated message that prompts to email for changes to reservation party size or time. We did so at least 48 hours in advance and never heard back. On Saturday we arrived for our reservation and were told by the maitre d that it was impossible to do so because anything larger than 8 has to go through the banquet coordinator, and that there would be extreme and serious consequences for the staff at the restaurant from the corporate office if they were to allow the party an extra chair. We were then told that we could either dine for 8 guests, leave, or cancel our existing reservation and try to book ourselves 2 reservations of 4 and 5 online (at 10:30 pm on a Saturday night). We ended up speaking to the general manager, Mark, who was not only unhelpful but was frankly combative and disrespectful with his language. Good customer service entails finding a solution to fix an error, even if it is not perfect, and we were told there was simply no way forward. We explained that nowhere online does it state that 9+ requires a banquet coordinator, which according to this gentleman requires many weeks of planning, a bill minimum, and a set of fees he would not disclose even after we offered to meet those stipulations. In addition, despite numerous attempts to contact the restaurant, it was explained to us that Major Food Group has many thousands of reservation requests to respond to, and we should have taken that into account when we wanted to adjust the details of our reservation. Finally they conceded that they were able to put 5 of us next to the other 4 at two tables next to each other, and we were assured there would be action to make sure we were well taken care of. This did not happen, and the service continued to be disorganized throughout the rest of the meal. After speaking to numerous others in the restaurant and in social circles afterwards, we were surprised to hear that many others had similar poor experiences at this restaurant due to the lack of service standards. The quality of food is irrelevant if you leave feeling disrespected, especially at a restaurant where you are prepared to spend large sums of money for a premium experience. I have dined at numerous multi-Michelin star restaurants around the world and have never seen management that is so unprofessional and unkind to their patrons. The only bright spots of the evening were Allie (or Ally), one of the main hostesses, and Cameron, our sommelier. They were attentive, positive, and apologetic for the service we were receiving from others in the restaurant. We are grateful to have had them during our meal and they were memorable amongst the mess that was the rest of the evening. I would absolutely recommend any of the other premium restaurants in Dallas over dining at Carbone, as your special occasion and money are much better spent with a hospitality group that knows how to provide excellent customer service and great food!
Date: 9 months ago
Review №195
Rating: 3
We had a pretty good experience here. The sommelier was awesome and recommended us a great wine that fit our budget. We got the ragu tortellini and spicy vodka which were good. Beware, they will ask you if you want to split the spicy vodka in how many ever portions. I thought if they would just split a whole spicy vodka into the number of people in party but they actually gave us half portions. That s not really the biggest issue though. The problem is mainly with the dessert. We have tried every dessert on the menu aside from cheesecake and they were all terrible. The tiramisu we had today was like taking shots of whatever alcohol it was drenched in and was too strong. The carrot cake, was so off and too much ginger flavor. Didn t taste like a carrot cake at all. We have decided to never get dessert here again.
Date: 9 months ago
Review №196
Rating: 3
Date: 9 months ago
Review №197
Rating: 5
Got us seated quickly. Cools space with much of of feeling like an indoor patio. Drinks came quick. Service was great. The Dover sole was sole was not great. Stick to steak and pasta here which was solid.
Date: 9 months ago
Review №198
Rating: 2
My first time here and this place is way overhyped and overpriced. Our waiter told us its family style, but there was barely enough food to feed two people let alone 4. Food was just ok, nothing great. They put us at a table in the back next to the bar and told us there werent any seats available in the main dining area even though no one was there when we came at 5:30pm. And at the end, a waitress breaks two glasses and the pieces almost hit my daughter and I with no apologies whatsoever from her and she was very rude to the bar staff. We will not be coming back.
Date: 9 months ago
Review №199
Rating: 3
Everything was great except the price. The porter house steak was $335! The lasagna was $135. Way way way too expensive so we won t be back. Atmosphere was amazing and service was incredible.
Date: 9 months ago
Review №200
Rating: 3
I thought it was expensive and the food was super xs, the service good, the atmosphere good! But not enough to repeat!
Date: 9 months ago