Upstairs Circus DFW

Review №1

Rating: 5

This was a great way to end a week; making stuff with friends and cocktails. Team was friendly and helpful.

Date: 2 weeks ago

Review №2

Rating: 1

Came into town just looking around the area at differences businesses, greeted with a do you have a reservation? Well hello to you too. Not sure who the lady was. Then kept stating they were closed and my husband was just stating we were looking around. Redirected us to a calendar stating why they were closed. Okay . Well if we were going to go in the future, we won t be going now.

Date: 3 weeks ago

Review №3

Rating: 1

BEWARE - I went here over a year ago, yet I just got a notification from Capital One that this vendor tried to charge $25 to my credit card today. It was only declined because the card is now expired. Theyve been reported for fraud.

Date: a month ago

Review №4

Rating: 3

A Fun Experience with Some Drawbacks I recently visited Circus with my aunts and mother and had a mixed experience. While the atmosphere was enjoyable and the staff, for the most part, was friendly and helpful, there were several issues that detracted from our visit. Positive Aspects: Friendly staff: The majority of the staff we interacted with were pleasant and accommodating. Bottomless Mimosas: The bottomless Mimosas were a nice touch and kept us refreshed. Fun atmosphere: The overall atmosphere was enjoyable and conducive to socializing and creativity. Negative Aspects: Limited supplies: The venue was low on supplies, especially for popular projects. This was particularly frustrating given the early time of our visit. Broken printer: The advertised custom design feature was unavailable due to a broken printer. Poorly maintained paintbrushes: The paintbrushes were dirty, crusty, and damaged, making it difficult to create precise lines. Lack of food options: Given the alcohol service, it would be beneficial to offer some light food options, such as snacks or small bites. Indifferent attitude: One staff member seemed dismissive of our concerns about the lack of project supplies on a weekend and broken printer. When I mentioned you should get that fixed in regards to the broken printer and low inventory issues crucial to their business model. I was told are you going to fix it? Ignoring the fact that for any business following through on their promises such as customer design options at the basic level is crucial. I can maybe get inventory issues though that is reflective of improper planning, but for a broken printer a staff member should make a quick run to staples for a new printer. Overall: If youre looking for a fun place to socialize, try new crafts, and enjoy some drinks, Upstairs Circus can be a good option. However, if youre a perfectionist or have specific project ideas in mind, you may encounter frustrations due to abused/limited supplies and potential equipment issues. Recommendations: Bring your own supplies if you have specific needs or preferences. Be prepared to be flexible and adapt your project ideas based on available materials. Be prepared to not do the project you came for after you pay as you will only be told about lack of project availability after you have paid and sat down. Vegetarian options: All they really have is alcohol and drinks that seems pretty vegetarian friendly to me. Just don t expect to be able to eat unless you bring your own food. Parking: It s Deep Ellum if you know you know, parking is a nightmare here Kid-friendliness: They do allow children, however it is still a bar and children are not recommended. Wheelchair accessibility: Theoretically wheelchair would be able to enter here and secure a spot at a table; however, for a day, they may find maneuvering around with all the people a bit difficult. Especially if they have to go back-and-forth a lot to get supplies.

Date: a month ago

Review №5

Rating: 5

I love this place. The staff is extremely helpful and patient. All the details of the place are so intentional and the craft you make is something you will actually want to keep!

Date: a month ago

Review №6

Rating: 5

We went for bottomless mimosas on Saturday and had a great time! Dee was incredible and so helpful! We both did the nail/string art project and had so much fun. Studio is super cute, well organized, and clean. Parking - there are multiple pay lots in the area that are within a two minute walk of the studio. A lot of great restaurants that are walking distance to the studio. You can also have food delivered to the studio while you create.

Date: a month ago

Review №7

Rating: 1

We booked a Sunday sangria party for 7 friends. When we came in we paid for our two entrance fees separately and was given instructions on what on how to choose our craft. My husband and I dont drink so we gave the sangria to the birthday girl. Well we had no idea that they open a tab automatically and it was left open with our card and I was very surprised when I saw a 31% tip added to our $86 entry fee. I checked the website and it states that any tab left open will be charged an 18% gratuity but someone rang up 31%. I tried calling and leaving a messages and also emailed through the website but no one will contact me back about it. This also happened to the remaining party of 5 and she even had 2 children in her party. She was able to get in touch with someone but they refused to do anything to remedy the situation. All in all the place is an interesting concept. Most of the crafts are less than $5 in goods but no one came around to assist us with anything and we had to ask a couple of times for the included sangria for the few in our party who drank. But the gratuity being handled this way was very unprofessional and they make it impossible to get in touch with anyone. So Im giving it a low score because one or some employees are taking advantage of customers by not explaining how the place works. I thought I was just paying an entry fee not giving a $27 tip for someone who had no drinks. Thats no way to do business!

Date: 2 months ago

Review №8

Rating: 5

Treva was super sweet and helpful the entire time really nice and relaxing experience!

Date: 2 months ago

Review №9

Rating: 5

We had a phenomenal time at upstairs circus. It was a whimsical environment. The charismatic hosts made us feel very comfortable and helped us along the way. Creativity was flowing through the place. You dont have to be especially crafty to be able to do a project though. My date made a leather cuff bracelet and I made nail-string art (my new passion). It was just challenging enough for us. We were there for around 2.5 hours or so. The tasty drinks were flowing. It was a blast. The unique atmosphere is intimate. Like youre in someones magical workshop that also happens to be a bar. You could come drop in for just a cocktail. I would love to come back with a group.

Date: 2 months ago

Review №10

Rating: 5

I had so much fun went as a solo date the staff was nice and helpful and the manager was very accommodating. If your in to crafting this is a great places.

Date: 2 months ago

Review №11

Rating: 5

An Engaging Anniversary Celebration at Upstairs Circus Our anniversary celebration at Upstairs Circus was an experience unlike any other. From the moment we arrived, the fun and engaging environment set the stage for an unforgettable day. The unique blend of creative activities and bottomless mimosas made our celebration truly special. Upstairs Circus excels at creating a lively and interactive atmosphere that is perfect for any celebration. The space is vibrant and inviting, with a range of DIY projects that cater to all skill levels and interests. My partner and I had a blast choosing from the variety of projects available, from leatherworking to painting. The creative freedom allowed us to express ourselves while enjoying each others company, making the day both fun and memorable. The staff at Upstairs Circus played a crucial role in making our anniversary special. They were attentive, friendly, and always ready to assist. The project instructors were knowledgeable and patient, providing clear guidance and encouragement throughout the activities. Their enthusiasm and support made the crafting process enjoyable and stress-free. Additionally, the general staff ensured our mimosas were constantly refilled, allowing us to relax and indulge without a care in the world. Upstairs Circus went above and beyond to acknowledge our anniversary. Upon arrival, we were greeted with a warm welcome and a special mention of our celebration. The staff surprised us with a personalized project kit, adding a heartfelt touch to our crafting experience. This thoughtful gesture, combined with the lively atmosphere and continuous flow of bottomless mimosas, made our day feel extraordinarily special. Our anniversary at Upstairs Circus was an extraordinary celebration filled with creativity, fun, and exceptional service. The engaging environment, coupled with the attentive staff and thoughtful touches, made our day truly memorable. We left with not only handcrafted souvenirs but also cherished memories of a unique celebration. For anyone looking to combine creativity with celebration, Upstairs Circus is the perfect venue. We highly recommend it for any special occasion.

Date: 3 months ago

Review №12

Rating: 5

Date: 4 months ago

Review №13

Rating: 5

Date: 4 months ago

Review №14

Rating: 1

The service was poor. It was happy hour but they did not want to serve us beer. They seemed really put out by us being there which is odd because we were the only ones in the place.

Date: 4 months ago

Review №15

Rating: 5

Came for Making-N-Mimosas this weekend on a quick visit to Dallas. The crafts were so much fun, very doable, but challenging. Triva and Marble, the hosts/experts, were incredible! So friendly, knowledgeable, and helpful! And the bottomless mimosas were truly bottomless! Id highly recommend anyone come for a cute date idea, craft day, or outing with friends!

Date: 5 months ago

Review №16

Rating: 3

What a bummer! I only give the low rating because they need reservations! Or so I was told at the door. Next time I m in town I ll try and book one. They weren t busy at all on a Wednesday afternoon, so I m not really sure what s up

Date: 5 months ago

Review №17

Rating: 5

We had so much fun! We went for our friends birthday. Great place for an event! The 3 young ladies are very friendly and helpful!

Date: 6 months ago

Review №18

Rating: 5

I had a great time!! I booked a reservation for the day before my arrival unknowingly but they were able to accommodate me and didn t turn me away! We then went on to have great drinks as we worked on our projects. The staff came by to assist us and give us guidance. They made sure we had a great time. 10/10 I will be back!!!

Date: 7 months ago

Review №19

Rating: 5

Excellent date night!! We didnt have drinks we ordered appetizers next door and enjoyed our time making our crafts

Date: 7 months ago

Review №20

Rating: 5

Date: 9 months ago

Review №21

Rating: 4

I would give 5 stars but the lady at the bar/host stand was very rude. She didn t let us in early IN THE COLD. She also made sure to remind me & my group that we weren t gonna finish our products within our timeframe. Had a very negative attitude throughout the time. Other than that The place is a great group activity! We enjoyed the string art & completed them within 2 hours :)

Date: 9 months ago

Review №22

Rating: 5

This was such a cute date night. My husband and I are visiting from NY and he found this spot. It has such wholesome yet upbeat vibes. We created each other gifts, a wallet for him and a necklace for me. The staff was so nice and attentive. Also the strongman punch was out of this world. One of my favorite drinks Ive had in Dallas. Will recommend this place to anyone visiting just like we did

Date: 10 months ago

Review №23

Rating: 5

The crafts are so great and they are so helpful. It was honestly the best crafting event I have ever been to. Drinks were on point.

Date: 11 months ago

Review №24

Rating: 5

We were visiting Dallas for the weekend and thought this would be a fun date night. It exceeded expectations! The drinks were great and they have so many cool projects to choose from. The instructions were easy to follow and made it simple for non-artistic people like my husband and I to create something we were actually proud of! Above all, the staff and service were exceptional, in particular Triva! We casually mentioned to her that our dog was named after David Bowie and she went out of her way to look up a special stencil (not in any of the books) just for us to use. On top of that, Triva and her coworkers were always walking around and helping different groups with their pieces. I was nervous i wouldn t be able to do the project well but they made it a breeze! It was a great experience and we would love to do it again in the future!!!!

Date: a year ago

Review №25

Rating: 5

We attended a making n mimosas session and it was SO fun! It was really easy to find parking that early in the day and we had plenty of space at our table. The employees were super friendly and helpful the entire time, recommending local restaurants and refilling mimosas with their help I was able to make a really cool wall hanging even though I am not crafty at all. Im already planning to go again and would definitely recommend if youre looking for something unique to do!

Date: a year ago

Review №26

Rating: 4

This is a great place for a creative outing. There are lots of project options but I was surprised by how involved they were. The site doesn t give much insight but you have to fully glue and paint everything. No part of the projects is predone. So if you aren t very crafty it will likely be hard. For instance, the string art requires you to sand the wood, paint it, trace the design, hammer in all the nails, the do the string. The table tops are also a bit crowded but the experience was still fun. Parking: There is no specific lot.

Date: a year ago

Review №27

Rating: 5

I dont understand the bad reviews. The 3 attendants were helpful and poured drinks frequently. (Bottomless mimosas) I didnt need any help with my project as the instructions are easy to follow but if I did the attendants were certainly able. Highly recommend

Date: a year ago

Review №28

Rating: 5

The kids had been begging us to come here. It was surprisingly more fun than I anticipated. I mean yeah I could do this stuff at home but this was something different, everything is provided for you and you dont have to clean up the mess! Kid-friendliness: The kids had a blast. Definitely check this place out. As far as stuff to do with kids its hard to beat this place.

Date: a year ago

Review №29

Rating: 5

Very good service! Really enjoyed this experience. Great date or girls night out.

Date: a year ago

Review №30

Rating: 5

I went for a friend s birthday party and we all had a great time! The people who work there are super nice and helpful. The bar staff was great! We didnt eat but the food I saw at other tables looked amazing! Will definitely go back to try other crafts. Perfect for a girls day or night, a date or a big group. Attached a pic of the butcher block decoration for my kitchen.

Date: a year ago

Review №31

Rating: 4

I appreciate that there are a variety of projects to choose from. I selected the fedora because I anticipated that it would be straightforward and cute, which was the case. The jewelry hanger, wristlet clutch, and bottle opener were selected by my friends. They were not simple to make, but the process was enjoyable. The staff members were accommodating and extremely welcoming. This should be a place to try if you re visiting the Dallas area.

Date: a year ago

Review №32

Rating: 5

What a great idea and also such fun! The hosts were very helpful. Loved it!

Date: a year ago

Review №33

Rating: 4

It was a nice one time thing to do with my family. They have several things to pick from. You can use a hammer while you get hammered (they have a bar)

Date: a year ago

Review №34

Rating: 3

Poor customer service.

Date: a year ago

Review №35

Rating: 5

Date: a year ago

Review №36

Rating: 4

had a blast here! great selection on projects and drinks. perfect for group gatherings.

Date: a year ago

Review №37

Rating: 2

Date: a year ago

Review №38

Rating: 5

Great atmosphere. We stopped by to have a drink. Lots to make here!! We will be back!!

Date: a year ago

Review №39

Rating: 5

Great place! My friend Lindsay, Julie and I hung out for my Bday in April and did different art projects. I decided to do the octopus tentacles since I m a diver. Not bad for first time art project ! Espree

Date: a year ago

Review №40

Rating: 5

This place is so fun! Gather your group, whether it be girlfriends, kids, date night, and to crafting. You choose your craft and you work at your own pace. During their brunch times you even get unlimited mimosas for 6 bucks. Its a win all around. GO.

Date: a year ago

Review №41

Rating: 5

Had my birthday here with about 30+ people and it was perfect! Engaging activities, accommodating staff and everyone had a great time!

Date: a year ago

Review №42

Rating: 5

Great activity for birthday party. Fun staff. Recommend ubering or taking a Lyft since parking in the area can be rough.

Date: a year ago

Review №43

Rating: 5

Date: a year ago

Review №44

Rating: 5

Date: a year ago

Review №45

Rating: 5

Great for team building!

Date: a year ago

Review №46

Rating: 4

Date: a year ago

Review №47

Rating: 5

Date: a year ago

Review №48

Rating: 5

Perfect place to relax and try something new! The staff AMAZING . drinks are equally AMAZING! Did I mention bottomless!!! Simple projects to more detailed. The the staff are so helpful and friendly and fun! The experience was perfect!

Date: a year ago

Review №49

Rating: 5

I went here for a team building outing with my office group. It was so fun! Everyone was able to choose their own project and express their individual creativity, while we encouraged each other and shared ideas on a group level. Id like to go back with my family soon and I highly recommend it, if youre looking for something different to do. You just choose a project and everything you need is provided.

Date: a year ago

Review №50

Rating: 5

Friendly staff and fun projects. Great team event option.

Date: 2 years ago

Review №51

Rating: 5

Went here for a girls day and we were not disappointed! The staff was so friendly and helpful. There are so many projects to pick from that we re planning on coming back soon! I ended up making a passport holder, it was one of the more difficult projects as they stated but it was still manageable even though I ve never worked with leather before.

Date: 2 years ago

Review №52

Rating: 5

Awesome place! The crafts were super cool. My friends did the necklaces and they came out great. The happy hour drinks were only $7 and tasted great. The bartenders were so polite, helpful, and wanted to make sure we enjoyed our time. Will be going back to the Austin location.

Date: 2 years ago

Review №53

Rating: 2

It was OK. Definitely not what I expected. Here are the things I had issues with. 1. They did not have all the projects available that my group wanted to do. 2. The instructions were not the easiest to follow and no one ever came by our table to see how we were doing or offer any help. 3. They seemed short staffed because it took a very long time to get drinks. 4. If you wanted to bring any food with you there would not have been any place to put it. The workstations/tables were too crowded with tools. I like the concept but I dont like the execution. I was expecting more of a workshop setup with high workbenches where I would be standing mainly and then maybe some stools. The table setup with chairs makes it tough to work on the projects. When you are trying to position something on your project and then someone else is hammering, it makes it difficult. For the price, many of the projects are just not worth it. I will probably not return.

Date: 2 years ago

Review №54

Rating: 2

The concept is great but the execution is lackluster. Business owner has so many areas they need to improve on.

Date: 2 years ago

Review №55

Rating: 5

Date: 2 years ago

Review №56

Rating: 5

Came in unsure of how the experience would ve been but left wanting to return again! Such a great welcoming environment, crafts were just as fun and detailed instructions. Also staff was very helpful if we didn t understand anything. Definitely recommend Teandra and Dawn made the experience just as great! Thank you ladies for being awesome! (The lady at the register was just as sweet and informative but I didn t remember her name)

Date: 2 years ago

Review №57

Rating: 5

Date: 2 years ago

Review №58

Rating: 5

Birthday party was a blast. We really enjoyed ourselves. It was so much fun crafting and being creative!

Date: 2 years ago

Review №59

Rating: 5

Came here for a team build event and the ladies did not disappoint! Wonderful options for craft projects, awesome atmosphere with music and drinks! Will return soon!

Date: 2 years ago

Review №60

Rating: 5

Date: 2 years ago

Review №61

Rating: 5

Date: 2 years ago

Review №62

Rating: 5

Date: 2 years ago

Review №63

Rating: 5

Went for my wifes birthday. Had a blast. Good selection of crafts to indulge in (and drinks). Will be definitely attending again.

Date: 2 years ago

Review №64

Rating: 5

This was SUCH an AWESOME experience!! Great way to celebrate good friends birthdays! Amateur and master crafters alike had a great time! You choose the level of difficulty and let your creativity flow! The staff were GREAT!! Super friendly and offered as much or as little help as you needed. Nice drink specials, cool upbeat environment and neat restaurants nearby to grab takeout to bring in. CANNOT wait to go again!! Thanks to Skye and Katie

Date: 2 years ago

Review №65

Rating: 5

Sky an Justin were great hosting we had a company party an they took very good care of everyone . Thank you will be back

Date: 2 years ago

Review №66

Rating: 2

Great idea but the staff isn t the friendliest and seem put off if you ask questions

Date: 2 years ago

Review №67

Rating: 5

Such a fun place. Delicious drinks and the atmosphere is fun

Date: 3 years ago

Review №68

Rating: 5

I set up a little get together here to celebrate my boyfriend s birthday. Our group of six had such an amazing time. Cass and Sky were so friendly the entire time. The projects looked so cool and we had some delicious drinks (the trapeze tea, coco contortionist and unicorn juice). Sky even brought the birthday boy an extra shot to celebrate. We left feeling very satisfied with our projects. Drinking and crafting was a great way to socialize and I have a good feeling that we ll be back again.

Date: 3 years ago

Review №69

Rating: 5

This place was very fun but with little personal direction. The drinks are great.

Date: 3 years ago

Review №70

Rating: 4

Fun experience. Just wish they had food for purchase. But its awesome that they let you get food delivered there.

Date: 3 years ago

Review №71

Rating: 5

Drink alcohol and make stuff? I call that a win! The staff was friendly, they provided all of the materials needed to complete our project and were there to help as needed. We had a good time making our projects.

Date: 3 years ago

Review №72

Rating: 5

Date: 3 years ago

Review №73

Rating: 1

don t waste your money. You are better off staying home with paint and glue and a bottle of vodka for half the price. No instructor, no one helping us with the project, and by far the RUDEST women I have ever met. I had to get up from my seat multiple times to ask for help and I was consistently cut off and told to go back to my seat. We were running late due to the traffic, rain, and our Uber being late to pick us up (not our fault). Upon arrival, were insulted by the lady checking us in, despite there being only ONE other couple there so we really weren t holding anyone up. Use the money to go to a fun restaurant instead and go home for the crafts. Also- good luck contacting anyone if you re running late, the phone number doesn t work and no one responded to my email when I said we would be late.

Date: 3 years ago

Review №74

Rating: 2

Upstairs Circus is a unique way to spend a few hours if you want to try something new/different. It s a paint n sip style place except you choose a craft (jewelry making, building household items, etc.) and you are your own instructor. I give it 2 stars because the craft options are not worth the amount of money it costs. Drinks are encouraged but not even 1 drink is included with the seat price per person. There is no instructor so it didn t make sense as to why the cost was so high. Oh and they don t have free bags to take your items home in that you create. You must buy that too. Do not choose the wine glass craft!

Date: 3 years ago

Review №75

Rating: 5

Date: 3 years ago

Review №76

Rating: 5

Date: 4 years ago

Review №77

Rating: 1

While my initial experience with this place was certainly lacking, toward the end and after choosing a different project it changed a bit. You must know what you are walking into before coming. You choose a project, are given materials, and then you are on your own. No help, no nothing. Im not a DIYer, so this was not an extremely fun experience for me. When I chose a different project, I was charged for it which was entirely unfair due to the fact that I messed up literally nothing of the first project except the practice circles that come with it and again they were for practice not the material for the actual project. The project I ended up with was successful, but certainly not worth the money. I would not recommend this place to anyone as it was a very much heres what you need, youre on your own experience. Would have given more stars if I was not charged for a second project when the first one was not ruined in any way and could and most likely would be used by another person in the future.

Date: 4 years ago

Review №78

Rating: 5

We went here for our 3 year anniversary, it was awesome! We got there 15min late but had no problem getting parking or getting our project materials. I made the passport holder and my wife made the jewelry hanger. The staff was helpful when we ran in to a couple hiccups. The drinks were great too. We will definitely be going back!

Date: 4 years ago

Review №79

Rating: 5

Date: 4 years ago

Review №80

Rating: 1

Recently I booked my first night ever with them for a part of my daughter s 21st birthday. BIG MISTAKE at least on Main Street in Dallas. What a joke. NO place to park, not even in the 5 public parking lots within 7 blocks. Drove round and round for over an hour. Once there they said good luck with your 3 hour time slot What a joke. Don t ask for $40 a person if you can t even show up. DO NOT BOOK THIS for anything important. Hobby night - ok, your daughter s 21st birthday: NO!!!!!!!!! DISASTER.

Date: 4 years ago

Review №81

Rating: 5

We went last night and the manager Justin was awesome! He has very informative and helpful. He made the whole experience fun. We love the idea of being able to drink and do crafts. I definitely would recommend you to try it at least once in your life. They have a huge selection of projects. My wife and I really enjoyed every minute.

Date: 4 years ago

Review №82

Rating: 5

Date: 4 years ago

Review №83

Rating: 4

Overall a really good concept for someone like me who loves DIY crafts! Wide selection of crafts to make which was nice, I went with the stone serving tray. We chose a Sunday Funday event with the time frame being between 3:30-6:30pm. We arrived shortly after 3:30pm but didnt get our craft supplies and situated until about 4:00pm since they only had one person behind the supply counter and it took a while to help each of the crafters ahead of us in line. At 6:00pm on the dot, we were told they were closing and needed to wrap up our project even though we assumed we had another 30 minutes. We were told we could take material home to finish craft or come back to finish so we opted to finish at home but were still very surprised that it was only 6:00pm. Also, online and on their craft menu it says that for the stone serving tray, there is a variety of stones available but I was given a white marble stone without the option of choosing. The mystery cocktails were delicious! Overall great experience and would recommend to others.

Date: 4 years ago