Academy Sports + Outdoors

Review №1

Rating: 1

I will do everything in my power to never step foot in that store again. No customer service, terrible stock, long lines.

Date: 18 hours ago

Review №2

Rating: 5

Had everything I needed at great prices. Store was clean, employees were friendly.

Date: 2 days ago

Review №3

Rating: 1

Academy used to be a place I liked. Now I dread going there. Horrible customer service. Staffing issues are ridiculous. Avoid Academy at all costs!

Date: a week ago

Review №4

Rating: 5

Nice employees

Date: a week ago

Review №5

Rating: 3

Nice staff, but very short handed. Shelves had like half the stock missing. It looked like they were going out of business

Date: a week ago

Review №6

Rating: 3

Date: a week ago

Review №7

Rating: 5

to the cashier Marcos thankyou for being so professional and courteous keep up the good work bro

Date: a week ago

Review №8

Rating: 5

Lines suck here.... UPDATE today lines were moving. Usually only 3 registers open. Plenty of registers were open today. Academy please keep it that way.

Date: a week ago

Review №9

Rating: 5

Date: 2 weeks ago

Review №10

Rating: 4

Date: 2 weeks ago

Review №11

Rating: 5

Date: 2 weeks ago

Review №12

Rating: 5

Excellect customer service!! My husband bought an item today & thought we were missing parts. The manager Richard was extremely polite & professional. He truly went above & beyond to make sure we had everything we needed. Thank you Richard!!

Date: 2 weeks ago

Review №13

Rating: 4

Great other than always a long line

Date: 2 weeks ago

Review №14

Rating: 2

Lines were backed up from the cash registers all the way across the store and only 3 registers were running.

Date: 3 weeks ago

Review №15

Rating: 5

All good love the store and all ways come back for more

Date: 3 weeks ago

Review №16

Rating: 2

OPEN MORE REGISTERS. Make sure your online inventory is somewhat close to what s actually on hand Drive 2 hours for nothing. Go back to the old style of registers this new style is ineffective. Not sure how many time I walk in, see the long line and just leave.

Date: 3 weeks ago

Review №17

Rating: 5

Date: 3 weeks ago

Review №18

Rating: 1

Just really have terrible experience with their online/curbside, its absolutely terrible

Date: 3 weeks ago

Review №19

Rating: 1

There are no shopping carts on either side. The store is a mess. Extremely unorganized. Trash and empty boxes in a lot of isles. Line to pay was ridiculous!!!! Only 3 registeres open for a Sunday! I never look forward to coming to Academy!

Date: 3 weeks ago

Review №20

Rating: 1

These folks have no clue how to run curbside service. What s the point? You still have to go inside because the employees are to stupid apparently to manage this.

Date: 3 weeks ago

Review №21

Rating: 3

No one around to help not enough cashiers even though there were 8 registers. I wont give it 10 out of 1 which 1 is not really recommending. Ill give it a 7. Im sorry but it was my 1st time at academy and I was so uncomfortable and not satisfied.

Date: 4 weeks ago

Review №22

Rating: 1

Very slow and unfriendly

Date: 4 weeks ago

Review №23

Rating: 5

Date: 4 weeks ago

Review №24

Rating: 5

Has everything you need from Sports to hunting, if you are going outside they have what you need.

Date: 4 weeks ago

Review №25

Rating: 3

Absolutely hate the new checkout process at academy three people waiting on 60 to check out

Date: a month ago

Review №26

Rating: 1

We went to Academy on 09-01-2024 at 10:50am, bathrooms are dirty, horrible. Shoe department was horrible, this place changed my mood , no more shopping at this Academy. So sad.

Date: a month ago

Review №27

Rating: 1

Avoid this Academy at all cost! Awesome store but they are extremely understaffed. The checkout literally stretches at a 100 yards. Two items, we waited just under an hour. Ridiculous!

Date: a month ago

Review №28

Rating: 1

Always dirty and long lines. Avoid at all costs.

Date: a month ago

Review №29

Rating: 1

Ian at the gun counter has been by far the WORST. Do Not deal with him. Very unknowledgable and he skipped over me and my fiancee 3 times. Said I was next then tried to say there was other people waiting. Excuse me, I was there waiting patiently you said I was next and you try to skip over me again? Not only that I wanted to make sure I was purchasing the correct grain bullet and he threw me the manual. VERY UNPROFESSIONAL.

Date: a month ago

Review №30

Rating: 3

Date: a month ago

Review №31

Rating: 4

Good and courteous staff

Date: a month ago

Review №32

Rating: 1

Get self checkouts please. Self checkouts. The people of Corpus will check their self out faster than finding a cashier to check one out

Date: a month ago

Review №33

Rating: 1

The store has gone to hell in a hand bag. Hardly ever any baskets when you enter the store. Areas of the store (fishing leaders and hooks) that are never cleaned and organized. Never enough cashiers. But plenty of employees walking aimlessly through the store

Date: a month ago

Review №34

Rating: 1

They have good stuff, typical Academy. However, this one has a line that ALWAYS sucks.*Update, another star down. The line still sucks. *Update.I would grab a drink but it would be room temp or gone before I paid for it.*Update another visit another star down. Long line 2 cashiers, the norm.

Date: a month ago

Review №35

Rating: 4

I Love Academy. I do Wish they were more organized. So to compromise with the disorganization- I go when I have time to kill. Because an in and out trip can easily be over an hour from searching for the right product to the checkout line. Checkout line is always a wait.

Date: a month ago

Review №36

Rating: 2

Ever time I come to this store the line is absolutely ridiculous long. 30 people in this line right now and 3 cashiers.

Date: a month ago

Review №37

Rating: 1

When you place an order online same day pickup it s never ready that day , when you call and follow up they tell you they are busy and then hang up the phone or simply don t answer when you try calling back. In store is not any better , the lines wrap around the entire store with 2 people trying to keep in together , management here is awful and something should be done about very few overworked employees

Date: a month ago

Review №38

Rating: 5

Date: a month ago

Review №39

Rating: 1

This is the first time Im posting a review for this store. I kept hoping it would improve, but each time I come back, it is the same. The clothes are totally disorganized, fitting rooms are full of stacks of clothes, no attendant to restock, no employees to fold and reorganize clothes, and a line almost all the way to the fishing gear. This is a Sunday afternoon, and 5 registers are open. Its very frustrating as a customer, and Im sure very frustrating and overwhelming to the staff that is actually here working.

Date: a month ago

Review №40

Rating: 1

Long wait lines to check out! Not worth shipping in store and there backed up with online purchases.

Date: a month ago

Review №41

Rating: 2

Starting to go downhill. Not very much variety. Also they have 14 registers but only 3 people working them which makes for horrendous lines.

Date: a month ago

Review №42

Rating: 5

Date: a month ago

Review №43

Rating: 5

Date: a month ago

Review №44

Rating: 5

Great deals on male and female tee shirts. Lots of clearance items.

Date: a month ago

Review №45

Rating: 2

14 registers and only 4 open, line 30 minutes long Clean store though but management needs to learn when to pull in additional employees for help. Academy Corporate must not care as several other people have posted about this issue for months. Next time I ll go to Dick s

Date: a month ago

Review №46

Rating: 3

Date: a month ago

Review №47

Rating: 3

Lots of variety of stuff to shop for. Only 2 registers open at a time so expect to wait at least 15 minutes minimum to even get close to checking out.

Date: a month ago

Review №48

Rating: 1

You have a hundred people waiting in line on only two cashiers. That is ridiculous!!

Date: a month ago

Review №49

Rating: 2

Tonight the store was trashed. Things were every where, all over the floor, nothing was folded, just junked up.

Date: a month ago

Review №50

Rating: 5

There was at least 100 people ahead of me at checkout but I got out of there fast. Cashiers were fast

Date: a month ago

Review №51

Rating: 1

This place just sucks now, incompetent employees, lack of employees, manager nowhere to be found. Unacceptable service. Go somewhere else!

Date: a month ago

Review №52

Rating: 1

(PLACED ORDER ON 8/12) Ive been waiting on my online order which is same day pick up for the last 3 days !!! Tuesday 8/13/24 When I called the customer service rep said I can cancel my order online and come in the store to re-purchase the item in store with no date of when my money would be bk on my credit card!! Then today I call again n the rep said that he was transferring me to the online dept and they keep picking up the phone n hanging up!! Its been 3 days for 1 item that I ordered for same day pick up and I still dont have the order!! This is the second time this has happened in a weeks time!! If I could I would have given zero stars If u know u are short staffed with getting out the same day pick up orders then dont have that as a option until u can fulfill your obligation!! But they didnt hesitate to take my money out of my account

Date: a month ago

Review №53

Rating: 5

Date: a month ago

Review №54

Rating: 5

Date: a month ago

Review №55

Rating: 4

Its a hot mess in this store all the time, but in this stores defense, its got a lot of tourists and foot traffic from us.

Date: a month ago

Review №56

Rating: 1

They need to have extra cashiers I went to go exchange shirts the line was very long and this is very bad for business especially when you re from out of town and this not good at all to wait for just exchanging products. Ughhh step it up and get better with this not a good review.

Date: a month ago

Review №57

Rating: 5

Date: a month ago

Review №58

Rating: 1

Terrible mobile order service. Ordered a wicker patio furniture set. App said would be ready in 2 hours. Called 3 hours later and finally got a hold of someone after their number kept ending the call after a few rings. Was told they didnt have the staff to fulfill the order and would have it ready tomorrow. I told them there was a sign on the floor model saying it could be sold so told them I would stop by to pick it up myself. Mobile order worker told me they were bringing it around but 20min went by and still nobody came to the front. Another worker came by 10min later saying they didnt have anymore but i repeatedly told them I would take the floor model and so finally they brought it out. After loading it into my car I decided to count the cushions just to be on the safe side due to all the miscommunication the staff provided me the entire time. Turns out they shorted me 2 cushions and so I told them I would go to the exact spot the floor model was at myself to locate the missing cushions. I found them beside the floor model area somewhere else and took them out the store. Wouldnt recommend this service due to inventory misinformation and staff shortage regarding fulfilling mobile orders. Also one of the cushions had a stain and the other a large tear in the corner.

Date: a month ago

Review №59

Rating: 2

Didnt think it was possible but the line is worse than walmart. Arguably the worst design, its like getting into an arena through a single gate. Today, its a line 50 deep, 7 registers - 20 min wait.

Date: a month ago

Review №60

Rating: 5

Great selections! Fantastic place to get your favorite clothes, shoes! Plus, theyll take care of all the sports and outdoor stuff too!

Date: a month ago

Review №61

Rating: 5

A+

Date: a month ago

Review №62

Rating: 5

Date: a month ago

Review №63

Rating: 5

Date: a month ago

Review №64

Rating: 3

It was kind of messy but employees were tentative

Date: a month ago

Review №65

Rating: 2

I rather go to another sports store ...sorry. One I can get a swimsuit for swimming for adult and goggles for an adult. Also no sports swim wear and only 3-6 yrs old goggles, most of them Opened in the floor. If anything we will probably buy Dallas cowboys attire there.

Date: a month ago

Review №66

Rating: 4

You shouldnt have 20 people in line and 2 cashiers. Better planning by manager would be great. But store was clean and workers were professional.

Date: 2 months ago

Review №67

Rating: 1

Wait lines are always horrible at this store. 15 registers but usually only 5 open at a time. Always a crowd, never staffed properly.

Date: 2 months ago

Review №68

Rating: 2

Checkout lines on a weekday morning went 30 minutes! Your customers don t have that kind of time. You have 16 check out registers but only 2 or 3 in use.

Date: 2 months ago

Review №69

Rating: 4

Date: 2 months ago

Review №70

Rating: 3

They never have enough registers open. Line sometimes extends past the fishing area, and they still only have 3 registers open.

Date: 2 months ago

Review №71

Rating: 2

Checkout consistently takes 10-30 minutes. Several times Ive put my things back on the shelf and left because of this. In fact Im standing in line behind 30 people right now and the guy in front of me just left his cart and walked out. I dread going here because of this. I think they are losing a lot of potential business because the checkout process is so slow and painful. If we had a BassPro/Cabelas in town I wouldnt deal with this anymore. The only thing that brings me back is things like basic camping gear thats harder to find at other places. Update 7/29/2024 Standing in line with 30+ people. There are 3 registers open. Nothing has changed. The last 3 times I came here I walked out without buying anything and saw another person do the same. Im standing in line right now and the guy behind me said his brother did the same thing last time. You guys should really send someone down and talk to people who are walking out with nothing and ask why and find out how much business this store is losing.

Date: 2 months ago

Review №72

Rating: 5

Clean store.

Date: 2 months ago

Review №73

Rating: 3

The store had what I wanted to buy, but the check out line took forever. I was in line to check out for 15 minutes.

Date: 2 months ago

Review №74

Rating: 4

Very clean and well-organized store how to take a few items to the price scanner. Extremely long line but they handled the line well. Quicker than I had expected

Date: 2 months ago

Review №75

Rating: 5

Date: 2 months ago

Review №76

Rating: 1

I have never been to a academy that is unstocked. If you come here and find something be prepared to have a long wait to check out. Today long line and 1 cashier. Next time Ill just go to Portland.

Date: 2 months ago

Review №77

Rating: 1

Two cashiers and 80 people in line

Date: 2 months ago

Review №78

Rating: 1

2 registers open with 48 people in line (I had time to count)

Date: 2 months ago

Review №79

Rating: 2

Bought a rod and reel online. Went to curbside pickup. After waiting over an hour, staff came out and told me they couldnt find my order. To compensate for my time they gave me a free $25 gift card. They refunded me my money, but would take 5 to 7 business days.

Date: 2 months ago

Review №80

Rating: 5

Omg! I found so many shirts for my vacation. They were awesome.

Date: 2 months ago

Review №81

Rating: 1

This Academy is socks. Early this morning and bought lots of thing. Its only 1 cashier that is working. Unbelievable

Date: 2 months ago

Review №82

Rating: 1

Unfortunately, this place is starting to be a HUGE letdown! You cant hardly find any fishing gear. The shelves look like youre at a thrift store, and when you need an associate, there are none around! I get its the summer, but cmon now!

Date: 2 months ago

Review №83

Rating: 5

Date: 2 months ago

Review №84

Rating: 5

Date: 2 months ago

Review №85

Rating: 1

I walked in and left. This was store in corpus christi. The line of customers went passed the fishing section

Date: 2 months ago

Review №86

Rating: 1

Date: 2 months ago

Review №87

Rating: 1

Long line ever, 3 checkers and multiple employees walking around watching it happen

Date: 2 months ago

Review №88

Rating: 1

I recently visited this store and was quite disappointed with the checkout experience. Despite the store being well-stocked and the staff being friendly, the checkout line was incredibly long. I had to wait for over 30 minutes, which was quite frustrating

Date: 2 months ago

Review №89

Rating: 2

Took forever to check out! Not enough people working check out!

Date: 2 months ago

Review №90

Rating: 1

Worse lines ever came three times in one weekend. They don t have employees or know how to run cash registers awful

Date: 2 months ago

Review №91

Rating: 2

The store is messy - clothes on the floors, dressing room full of clothes left behind, the line is all the way to the back of the store on a Thursday evening. Why?? There are only 3 cashiers open. It doesn t matter that they have 15 cashier stations- only 3 with this huge line means a huge wait. Huge bummer.

Date: 2 months ago

Review №92

Rating: 2

Same problem as others are posting. Horribly long wait just to pay. Even went to a different location with the same result. 50 people in line & only 2 cashiers or 3 at the most. I will be looking to make my purchases elsewhere. Seems like that must be what they want.

Date: 2 months ago

Review №93

Rating: 2

Horribly long lines! You will wait longer than you shopped! If you see a line walking in, turn around and walk out.

Date: 2 months ago

Review №94

Rating: 1

Nobody answers the phone no matter how many times you call for customer service.

Date: 2 months ago

Review №95

Rating: 2

Went in for a large item and loaded it on a cart. I left the cart to get a table on the next row and went back to find cart gone, large item on the floor and a drink I had brought in gone. Went to the front and a nice man told me people running around because of a store visit. I had noticed a bald male on the phone, obviously with a peer talking shop. Eventually I found him again and a cart full of items including a cap I was buying but my drink was gone (I had bought it earlier). He sees me rummaging through his cart of recovery merchandise and starts walking away. I called out to him twice, he looked at me and kept waking away. This is the store director. Very rude. Never acknowledged me, just kept talking to another person about internal business.

Date: 2 months ago

Review №96

Rating: 1

Two registers open with a line of 30 people. I also saw two employees just standing around (which I assume were managers). Jump on a register and help! This is the third time that Ive been and have seen inadequate staffing at checkout. Unacceptable. Do better.

Date: 2 months ago

Review №97

Rating: 1

Me and my husband go here for kids school clothes/athletic clothes often. We have seen a steady decline in the stores appearance. Things that are not discounted are in the discounted racks. We get everything we THINK is discounted because again, it s on that rack, but it s not. So we end up having to pay the full price for things that are on the discounted rack. We won t be back. And they won t discount anything if you ask for the inconvenience.

Date: 2 months ago

Review №98

Rating: 4

The store was a mess. The line is ridiculous. They over work and under pay the employees.

Date: 2 months ago

Review №99

Rating: 2

We walked in to grab a second bathing suit on the way to the island. The selection was somewhat limited, but we finally found one that worked and headed to the front of the store. There were over 100 customers in line waiting to check out!!!! There were 6 cashiers and we were in line for 15 minutes before making it to the counter. When we got up there, the bathing suit didn t have a tag!!! The cashier had to call a manager, but she was too concerned about catching a spider to help us find a bathing suit with a tag or the price of the suit. The cashier, meanwhile, was looking at his phone trying to figure out what to order for lunch. We had enough and left empty handed. We found a bathing suit and sunscreen down the street at HEB Plus.

Date: 2 months ago

Review №100

Rating: 1

Ridiculous wait times in store. I placed an online order for curbside pickup. Upon reading my email confirmation it said it would be ready between 7/12-7/15! So I cancelled my order and came in person. I was trying to avoid these ridiculous wait times by ordering curb side pickup. Unacceptable

Date: 2 months ago

Review №101

Rating: 2

Long line only 2 cashier

Date: 2 months ago

Review №102

Rating: 5

Date: 2 months ago

Review №103

Rating: 1

I spent the better part of an hour finding what I needed. I go to check out and there were 68 people in line with three registers open. More people getting in line than there was checking out. Academy has always taken a bit longer for checkout than other stores but this was ridiculous. Unacceptable.

Date: 2 months ago

Review №104

Rating: 1

This academy is in desperate need for a self checkout. Horrible customer service and always seemingly understaffed. Curbside ops are trash too. Good deals and merch tho

Date: 2 months ago

Review №105

Rating: 2

Went just today for a few items. 2 registers open. The manager finally opened a 3rd to check out 3-4 customers, then closed it. Was in line for 30+ minutes with the line doubled back. Not impressed at all.

Date: 2 months ago

Review №106

Rating: 2

Need more cashiers when line is exstreamly long

Date: 2 months ago

Review №107

Rating: 1

I went there couple times but they always had a long line. They thinking that i am trying to steal because I have a backpack . They watch you always.

Date: 2 months ago

Review №108

Rating: 5

Date: 2 months ago

Review №109

Rating: 5

A girl and a guy doing what they do! My gay single guy best friend is single so we had to mingle. I am broke in that store!

Date: 2 months ago

Review №110

Rating: 1

Prepare to wait in line 45 minutes to check out.

Date: 2 months ago

Review №111

Rating: 1

Not the first. Waited in line to check out for 20mins. Two cashiers wow. Three employees standing around a little room by registers. Was hoping they go and help check out customers. Nope

Date: 3 months ago

Review №112

Rating: 5

Date: 3 months ago

Review №113

Rating: 3

Date: 3 months ago

Review №114

Rating: 5

Kevin, a manager at this Corpus Christi location, is THE man. Deescalating unnecessarily irate customers, re-allocating his employee resources to ensure smooth customer experiences, handling high volume the evening before a major holiday, lending a hand to load customer pick-up orders and manage register lines. And doing it all, with a great smile. Thanks for the great experience Kevin, I will forever shop this store, knowing that it is under his leadership.

Date: 3 months ago

Review №115

Rating: 1

75 people in line to pay! 4 of 16 registers open! You can do better Academy! Spent my money online today with Amazon.

Date: 3 months ago

Review №116

Rating: 1

This store is the worst Academy I have ever been too. Customer service is ridiculous, I came to return an item that was broken when I picked it up from the store and had to wait in an hour line just to be able to return it. I had to waste an hour of my time because of a defect of one of your products. Make that make sense.

Date: 3 months ago

Review №117

Rating: 1

Do NOT go to this store as a minority unless you want to be followed by the manager. I went in there for an air pump early in the morning and was followed around the store in three different sections. At one point she stood at the front of the aisle to watch me shop. Whenever I confronted her, she then asked me am I making you nervous with such superiority and snide. Yes, being followed while I am trying to browse in a VERY uncomfortable experience and she should be ashamed of herself. She needs an attitude adjustment and a lesson in how to interact with minorities

Date: 3 months ago

Review №118

Rating: 2

I am extremely disappointed with the staffing situation at this Academy Sports location. Every time I visit, it is never adequately staffed. Today, at 1:30 PM on a Sunday before the 4th of July, there were only two cashiers working, and the line had at least 100 people. The employees were clearly overwhelmed, and customers were visibly upset. It s unacceptable for these hardworking staff members to deal with such stress due to poor management. This store needs to significantly improve its staffing, especially during peak times. Until then, I cannot recommend shopping here.

Date: 3 months ago

Review №119

Rating: 1

Had to wait 20 minutes to check out. 2 employers running the checkout. Last time shopping here.

Date: 3 months ago

Review №120

Rating: 5

This place is very lovely

Date: 3 months ago

Review №121

Rating: 5

Date: 3 months ago

Review №122

Rating: 5

Date: 3 months ago

Review №123

Rating: 2

Thanks to the store manager for the 2 $50 gift cards to the VFW post 2397. Your combat veterans appreciate your contribution. The lines to check out took over 30 minutes for just 3 items.

Date: 3 months ago

Review №124

Rating: 5

This is the best store Ive been to. There staff is simply amazing. They helped me fix a problem so it was sam and I believe Ryan managers there thank yall

Date: 3 months ago

Review №125

Rating: 3

Super long lines

Date: 3 months ago

Review №126

Rating: 5

Got what I wanted

Date: 3 months ago

Review №127

Rating: 2

Love the store but there is always a 40 person line with slow checkout and Its very discouraging for people with disabilities

Date: 3 months ago

Review №128

Rating: 1

They are a horrible experience, online and in-store. Online orders get lost in purgatory often and their lines are ridiculous. Why not get with the program and just allow us, to check ourselves out, on our phone?! Shopping should be fun and not disappointing.

Date: 3 months ago

Review №129

Rating: 5

Date: 3 months ago

Review №130

Rating: 5

Date: 3 months ago

Review №131

Rating: 4

Date: 3 months ago

Review №132

Rating: 5

Date: 3 months ago

Review №133

Rating: 5

Super selection, good prices.

Date: 3 months ago

Review №134

Rating: 3

Date: 3 months ago

Review №135

Rating: 1

Laziest employees I have ever experienced.

Date: 3 months ago

Review №136

Rating: 4

They were a little busy but we got what we went for. They helped us load our equipment. The only thing they do not offer is delivery and setup. That would have been a perfect shopping experience. Were in our 70s and it was difficult for us to unload and assemble when we got home. We bought a Treadmill and Recumbent Bike.

Date: 3 months ago

Review №137

Rating: 2

Checkout line is ridiculous in the evening. Need a better system. The guy in firearm department is never helpful. Very arrogant and pompous.

Date: 3 months ago

Review №138

Rating: 5

Always a great place.

Date: 3 months ago

Review №139

Rating: 1

I did a same day in store pick up and ended up going in to the store myself and pulling my own items 3 days after order was made and paid for.. employees were very rude and didnt assist me at all..

Date: 3 months ago

Review №140

Rating: 4

Date: 3 months ago

Review №141

Rating: 4

Date: 3 months ago

Review №142

Rating: 4

Date: 3 months ago

Review №143

Rating: 5

Awesome store, I wish they could have more hands on items

Date: 3 months ago

Review №144

Rating: 4

Date: 4 months ago

Review №145

Rating: 1

Sucks corpus only has one academy because this one is the worst Ive gone to. Terrible management, short staffed in the front, and employees just look like they hate their job. happen to run into Richard at the front when asking how to go about exchanges, he aggressively snatched the receipt out of my hand and told me we were out of luck because I didnt get the shoes I walked in with tagged, I was unaware of the process but definitely didnt need the disrespect and aggression he showed me. Definitely wont be returning to this location.

Date: 4 months ago

Review №146

Rating: 4

Date: 4 months ago

Review №147

Rating: 5

Always has my size wranglers

Date: 4 months ago

Review №148

Rating: 1

Need more cashiers, lines are ridiculous... spent more time in line than shopping. Hire more people. I dont have time to spend 1 hour in line

Date: 4 months ago

Review №149

Rating: 1

The only academy Ive experienced that never answers the phone!!

Date: 4 months ago

Review №150

Rating: 1

What a joke. You got 6 managers standing at the front entrance with a check out line thats all the was back to the hunting department and 3 registers open. What the heck. I stopped by to make a $300+ dollar purchase but didnt feel like waiting in line for and hour. Get it together guys.

Date: 4 months ago

Review №151

Rating: 4

Cant find any help when needed

Date: 4 months ago

Review №152

Rating: 3

Long check out lines. Needs more cashiers.

Date: 4 months ago

Review №153

Rating: 4

Date: 4 months ago

Review №154

Rating: 1

As always... 20+ people in line waiting to check out and only 2 registers open.

Date: 4 months ago

Review №155

Rating: 5

Date: 4 months ago

Review №156

Rating: 1

Users are correct. The shoes are totally in the wrong places in hard to find. They think they have under armor but did you not have shoes.

Date: 4 months ago

Review №157

Rating: 2

Good selection, but not nearly enough employees. Only two people working check-outs while the line had over 50 people on a Sunday afternoon.

Date: 4 months ago

Review №158

Rating: 2

Good shopping until you go to the check out, and then you see that only two check outs are.open and life stops.

Date: 4 months ago

Review №159

Rating: 5

Had to buy ammo, and its the BEST place to get it.

Date: 4 months ago

Review №160

Rating: 4

Date: 4 months ago

Review №161

Rating: 5

Date: 4 months ago

Review №162

Rating: 4

Date: 4 months ago

Review №163

Rating: 5

Date: 4 months ago

Review №164

Rating: 2

Academy is way overrated. They are very overpriced, and the lines at check out are very long. Also, no help when trying to find what you are looking for.

Date: 5 months ago

Review №165

Rating: 1

When did academy become Kmart? Store was a mess. Impossible to tell how much anything costs because nothing is in the right spot.

Date: 5 months ago

Review №166

Rating: 4

Date: 5 months ago

Review №167

Rating: 5

Date: 5 months ago

Review №168

Rating: 3

I blew out my flip-flops - not on a bottle top. Came to get them replaced. Had to stand in a long line for over 20 minutes with just two check outs open. Not cool. If I wasnt so desperate I would have Amazoned them. Now, you go do you, IF You have the time and patience to spare.

Date: 5 months ago

Review №169

Rating: 3

While I love the selection the lines to check out are sometimes long

Date: 5 months ago

Review №170

Rating: 5

Date: 5 months ago

Review №171

Rating: 1

I have no idea how this place has 4 stars. Worst customer service, attitudes all around by merchandisers & cashiers. Always dirty bathrooms as well. No one ever offers help and everyone stands around looking at you like it s a freaking inconvenience you re even there. If you don t like your job don t work in customer service. I d rather drive all the way to San Antonio than go back to this store.

Date: 5 months ago

Review №172

Rating: 3

My biggest complaint with this Academy is that every time you go there they have multiple registers, but only two people working. You can expect to stand in a long line before being able to check out.

Date: 5 months ago

Review №173

Rating: 3

Always long long longcheck out lines

Date: 5 months ago

Review №174

Rating: 5

Date: 5 months ago

Review №175

Rating: 5

Great selections and many options Nice fishing gear

Date: 5 months ago

Review №176

Rating: 5

Just picked up items but very helpful

Date: 5 months ago

Review №177

Rating: 5

Date: 5 months ago

Review №178

Rating: 5

Date: 5 months ago

Review №179

Rating: 5

Reasonable price on Nike wear

Date: 5 months ago

Review №180

Rating: 3

Reorganized. Clean building. More to see and offer. Sports equipment and clothing, hunting and fishing gear. Also , exercise equipment is available. There are clearance sections in the store. A variety of discounts are available. The clearance section signs cause confusion, prices dont match what is on clearance, and so items in the clearance section is not on clearance.

Date: 5 months ago

Review №181

Rating: 5

Date: 5 months ago

Review №182

Rating: 5

Date: 5 months ago

Review №183

Rating: 1

The worst customer service.

Date: 5 months ago

Review №184

Rating: 4

Date: 5 months ago

Review №185

Rating: 5

Date: 5 months ago

Review №186

Rating: 5

Date: 5 months ago

Review №187

Rating: 4

Its cool

Date: 5 months ago

Review №188

Rating: 1

Walked in for Texas shirt n cap. Then walked to checkout and couldnt believe the line to pay. Looked like a snake. Ridiculous checkout process. I work for a major retail store and this is Ridiculous. Never again. Oh and I didnt buy anything I left.

Date: 5 months ago

Review №189

Rating: 4

Took a while to get service. Store really busy. Warm inside but clean and well stocked. Associates are very friendly and helpful.

Date: 5 months ago

Review №190

Rating: 5

Date: 6 months ago

Review №191

Rating: 5

Date: 6 months ago

Review №192

Rating: 1

Had me wait 20 mins an walk around waiting for a item said had 9 on hand had to find another worker to find the first worker waited another 5 mins just to be told they couldnt find it waste of time an they dont even wanna be here why work here I give this location a year tops before it shuts down

Date: 6 months ago

Review №193

Rating: 1

Horrible experience Checkout line was out of control Zero employees to help out with anything I ll start shopping online before i try to shop here. 31 people in line an 3 cashiers Totally ridiculous!

Date: 6 months ago

Review №194

Rating: 5

Date: 6 months ago

Review №195

Rating: 3

Date: 6 months ago

Review №196

Rating: 1

If I could rate 0...I would..curbside staff? Corpus store needs major improvement- waited more then 30 min.... for a partial/ incomplete order. However, the Portland store- waited less than 5 minutes.- same amount of cars waiting too.???

Date: 6 months ago

Review №197

Rating: 5

I was able to go into the store and look for the items I needed. The guy who helped me was named Nate, so thank you so much for helping me. It was an enjoyable experience.

Date: 6 months ago

Review №198

Rating: 2

Not sure why the managerial staff is so damn lazy. They sit from the cubicles while two cashiers wait on 20 people in line. Good to know management leads from the rear just like Joe Biden.

Date: 6 months ago

Review №199

Rating: 1

Went in to purchase a BB gun. Guy behind gun counter would not come out to help me. He was more interested in talking to the macho men. Finally figured out what I needed and headed to checkout. Probably 30 people in line. 3 checkers open. Aisles looked like a convenience store with all the candy, chips, and energy drinks. Was in line for over 20 minutes. Wont go back.

Date: 6 months ago

Review №200

Rating: 1

Long wait time for check out. Come on management get your STUFF together! Schedule more reps on the weekends.

Date: 6 months ago