McDonald's

2151 N Josey Ln, Carrollton, TX 75006, United States

McDonald's

About the Company

rating: 3.7

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Categories

  • Fast food restaurant
  • Breakfast restaurant
  • Coffee shop
  • Hamburger restaurant
  • Restaurant
  • Sandwich shop

Contact Information

Phone: +1 972-245-2924

Website: https://www.mcdonalds.com/us/en-us/location/TX/CARROLLTON/2151-N-JOSEY-LN/10101.html?cid=RF:YXT:GMB::Clicks

Address: 2151 N Josey Ln, Carrollton, TX 75006, United States

Working hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Photos

Reviews

Review №1

Rating: 5

Date: a day ago

Review №2

Rating: 5

I like it

Date: 4 days ago

Review №3

Rating: 3

Date: 5 days ago

Review №4

Rating: 1

My first post I gave them a high rating but there is a serious issue with these stores. The orders will say Now Serving on the pickup screen but the restaurant is still preparing the order. The GM needs to investigate this. I understand they want better numbers but the customer thinks the food is ready and they will tell you it s not ready. The food is always fresh and hot!!!! Thank you Need a better system with doordash orders . When they finish the orders no one calls out the number or ask if anyone s waiting. Orders are just sitting there on the counter while drivers are waiting.

Date: 5 days ago

Review №5

Rating: 1

Date: a week ago

Review №6

Rating: 5

Date: a week ago

Review №7

Rating: 1

Only used the restroom, I dont eat here.

Date: 2 weeks ago

Review №8

Rating: 5

Date: 2 weeks ago

Review №9

Rating: 5

Date: 3 weeks ago

Review №10

Rating: 5

Date: 3 weeks ago

Review №11

Rating: 3

Date: 3 weeks ago

Review №12

Rating: 5

Date: 4 weeks ago

Review №13

Rating: 1

Spoke to the store manager Ricky Segura asked him to give me Corporate number refused to has kids working on drive thru after 10:00 during the night very bad customer service they need to listen to the customer when order is giving instead all they do is rush you what else what else is that it really por customer service

Date: a month ago

Review №14

Rating: 1

Customer service is the most rubbish I know.

Date: a month ago

Review №15

Rating: 4

Date: a month ago

Review №16

Rating: 4

Date: a month ago

Review №17

Rating: 5

Yaaassss just yasss in every way

Date: a month ago

Review №18

Rating: 5

Date: a month ago

Review №19

Rating: 2

Slow service and food was warm

Date: a month ago

Review №20

Rating: 1

They didnt give a cup when i ordered the collectors meal.

Date: a month ago

Review №21

Rating: 5

Love the food..

Date: a month ago

Review №22

Rating: 5

Date: 2 months ago

Review №23

Rating: 5

Excellent service excellent food from George & Cynthias soulfood BBQ

Date: 2 months ago

Review №24

Rating: 5

Date: 2 months ago

Review №25

Rating: 4

Foods always hot and fry s are always fresh but there s been times that food has been wrong or missing

Date: 2 months ago

Review №26

Rating: 5

Date: 2 months ago

Review №27

Rating: 4

Date: 2 months ago

Review №28

Rating: 3

Bad service, they take a long time and do not understand the clients well.

Date: 2 months ago

Review №29

Rating: 4

Date: 2 months ago

Review №30

Rating: 5

Good service from all the workers, very friendly and in quick time, I congratulate them

Date: 2 months ago

Review №31

Rating: 5

Date: 2 months ago

Review №32

Rating: 4

This is best McDonalds in Carrollton in my opinion. They usually keep the line moving and orders are typically consistent. Love their sweet tea lemonade. Not always good and perfect (which fast food place is?) but more good than not.

Date: 3 months ago

Review №33

Rating: 5

Date: 3 months ago

Review №34

Rating: 5

Date: 3 months ago

Review №35

Rating: 1

HORRIBLE ABSOLUTELY RIDICULOUS! I had an online order and the parking lot was closed?? And then they said the place was closed, like you should ve told us on the app the place was closed. AND THE PLACE IS SUPPOSED TO BE 24/7!!!?? Now we wasted, time, gas, and money! And it takes 3 days to get a refund?? Horrible management!! Employees also ignored us, horrible Parking: The parking lot was closed?? We had an online order and we couldn t even get in.

Date: 3 months ago

Review №36

Rating: 5

Date: 3 months ago

Review №37

Rating: 5

Date: 3 months ago

Review №38

Rating: 5

Always a great experience

Date: 3 months ago

Review №39

Rating: 4

Date: 3 months ago

Review №40

Rating: 5

Date: 3 months ago

Review №41

Rating: 5

Date: 4 months ago

Review №42

Rating: 5

Date: 4 months ago

Review №43

Rating: 1

Date: 4 months ago

Review №44

Rating: 3

Good

Date: 4 months ago

Review №45

Rating: 5

Best cheeseburgers at 1030 at night!

Date: 4 months ago

Review №46

Rating: 4

Date: 4 months ago

Review №47

Rating: 1

This place is ridiculous. Two lanes just to not move any faster, anyway. nobody can zipper merges properly. The people at the window cant keep track of which order belongs to which car. Super super slow process at least 20 minutes each visit from arrival to departure. Wasnt even given a receipt, so I couldnt get credit for the food mission I had signed up for with a survey company online. The food is usually gross anyway, so the only time I ever will go here is if my husband requests something or theres a survey involved. I have ZERO desire to go here out of my own free will.

Date: 4 months ago

Review №48

Rating: 2

So two out of times on average when I order latte, they say I have to wait for 10 mins or so because the latte machine is being cleaned . This is 2024 and you still hear these lame reasons from a company like McDonald and they are not able to serve customers.

Date: 4 months ago

Review №49

Rating: 3

McDonalds is McDonalds. Same processed food same subpar service.

Date: 4 months ago

Review №50

Rating: 5

Date: 4 months ago

Review №51

Rating: 5

Excellent

Date: 5 months ago

Review №52

Rating: 5

It is very practical

Date: 5 months ago

Review №53

Rating: 5

I stop by for breakfast, like three times a week, fast service, Im not that big on fast food, but this place is open 24/7 and has good breakfasts.

Date: 5 months ago

Review №54

Rating: 5

Date: 5 months ago

Review №55

Rating: 5

Typical mac

Date: 5 months ago

Review №56

Rating: 5

Date: 5 months ago

Review №57

Rating: 2

The chicken patty was stale literally had to trash it on my first bite.

Date: 5 months ago

Review №58

Rating: 5

McDonalds is the hamburger place

Date: 5 months ago

Review №59

Rating: 5

They lovely and friendly Thanks

Date: 6 months ago

Review №60

Rating: 5

Date: 6 months ago

Review №61

Rating: 5

Date: 6 months ago

Review №62

Rating: 5

Date: 6 months ago

Review №63

Rating: 4

Normal

Date: 6 months ago

Review №64

Rating: 3

Date: 6 months ago

Review №65

Rating: 5

One of the few mcdonalds that actually keep their doors unlocked during working hours

Date: 6 months ago

Review №66

Rating: 4

Date: 6 months ago

Review №67

Rating: 5

Always try to make food fresh. Even if something was not right they fix problem right away. My go to late night dinner place.

Date: 6 months ago

Review №68

Rating: 5

Great store manager and staff they went beyond and above to serve me burger during breakfast time.

Date: 6 months ago

Review №69

Rating: 5

Good customer service fresh food

Date: 7 months ago

Review №70

Rating: 5

Loved it!!!

Date: 7 months ago

Review №71

Rating: 2

Used mobil app, had to pull up and wait for my order. Whats the point of using the app??

Date: 7 months ago

Review №72

Rating: 5

Date: 7 months ago

Review №73

Rating: 5

Date: 7 months ago

Review №74

Rating: 5

Date: 7 months ago

Review №75

Rating: 5

They actually remembered my extra sauce I ordered, which was amazing.

Date: 7 months ago

Review №76

Rating: 5

Date: 7 months ago

Review №77

Rating: 4

Date: 7 months ago

Review №78

Rating: 4

Date: 8 months ago

Review №79

Rating: 5

Date: 8 months ago

Review №80

Rating: 1

They have paid out in a lawsuit for having human meat with in their meat

Date: 8 months ago

Review №81

Rating: 1

Google maps said there was a playground but there isnt

Date: 8 months ago

Review №82

Rating: 5

The only one around that I know of thats open 24 hours.

Date: 8 months ago

Review №83

Rating: 5

Date: 8 months ago

Review №84

Rating: 5

Excellent

Date: 8 months ago

Review №85

Rating: 5

Perfect. Fast. Friendly. Fresh food. Will come back.

Date: 8 months ago

Review №86

Rating: 5

Got my food in a timely manner . The custoe service was pretty decent.

Date: 8 months ago

Review №87

Rating: 5

Date: 8 months ago

Review №88

Rating: 5

Date: 8 months ago

Review №89

Rating: 5

Date: 8 months ago

Review №90

Rating: 5

Every time I go here it takes a long time to get food and my frappe has a nasty hair

Date: 8 months ago

Review №91

Rating: 5

Super fast

Date: 8 months ago

Review №92

Rating: 3

Date: 8 months ago

Review №93

Rating: 1

Date: 8 months ago

Review №94

Rating: 3

Date: 8 months ago

Review №95

Rating: 5

Ordered for delivery. We order from this location regularly. The food was still hot when we received it. It was fresh and delicious. We are usually happy when we order from this location.

Date: 9 months ago

Review №96

Rating: 5

Date: 9 months ago

Review №97

Rating: 5

Date: 9 months ago

Review №98

Rating: 5

Date: 9 months ago

Review №99

Rating: 4

Date: 9 months ago

Review №100

Rating: 3

Its McDonalds youve been to one youve been to all of them

Date: 9 months ago

Review №101

Rating: 4

I have had breakfast several times at this McDonalds and I have to say that the food seems freshly taken out, reheated and without much more than that. The rest is that the service is very good and the times I have gone everything has been fast!

Date: 9 months ago

Review №102

Rating: 4

Date: 9 months ago

Review №103

Rating: 1

The customer service here is awful, I was the only car in the drive through and they told me to wait by the numbers. I only ordered a coffee and hashbrown. It took over 20 minutes to get one hash brown. They forgot to give me my sugar and cream so I had to go back inside and get that even though I told them on the speaker. When I walked in, it was slow. No one dining in. The employees where just too busy talking and didn t seem to care about there job. There s better McDonald s locations than this one. Will not return

Date: 9 months ago

Review №104

Rating: 1

Horrible stale food. Will not return to this location

Date: 9 months ago

Review №105

Rating: 5

Its cool

Date: 9 months ago

Review №106

Rating: 5

Date: 9 months ago

Review №107

Rating: 3

Date: 9 months ago

Review №108

Rating: 3

Need more Staff in the early Mornings because every single Day I patronize this Restaurant the Drive-thru Clerk acts annoyed that the McDonalds App takes a few moments to produce a Code for the Item(s) I ordered. I hit use Deal until I reach the Menu Board because it will and has timed out before ordering my Food and I had to pay full Price. Also during the Lunch Hour 5 Tables were dirty and only 3 People were dining inside. Either the Grease needs changing or the French Fries were over cooked. One of your older Male Hispanic Managers has very good Customer Service but he wasnt wearing a Name Badge for me to state his Name. The Parking Lot is usually nice and clean. The Lanscaping is pretty in the Drive-thru area.

Date: 9 months ago

Review №109

Rating: 3

Ive been to this Mcdonalds a few times, and while its tastier than some, the service leaves something to be desired. Just remember to be clear with your order and check your receipt.

Date: 9 months ago

Review №110

Rating: 3

I dont normally like McDonalds, but they were open for breakfast. The sausage egg McDuffie was excellent.

Date: 9 months ago

Review №111

Rating: 3

Got my order wrong twice on seperate days. Basically I had to ask for items they missed on my order. They were ok in giving me what I paid for. Screens dont work for payment. Make order then go till. Ddddd stupid. Food

Date: 9 months ago

Review №112

Rating: 1

Bad customer service Waited at front counter for over 25 minutes No one came to take my order And they weren t busy at all Food : 1/5 |

Date: 9 months ago

Review №113

Rating: 5

Date: 10 months ago

Review №114

Rating: 5

Date: 10 months ago

Review №115

Rating: 4

Date: 10 months ago

Review №116

Rating: 3

Date: 10 months ago

Review №117

Rating: 3

They give it to you under what you think it is and you can see on the ticket that they were wrong. That s why such a poor review.

Date: 10 months ago

Review №118

Rating: 3

Date: 10 months ago

Review №119

Rating: 4

Date: 10 months ago

Review №120

Rating: 5

Good.

Date: 10 months ago

Review №121

Rating: 5

I love taking Ami baby to enjoy this place for its fun center

Date: 10 months ago

Review №122

Rating: 4

Its a McDonalds for Chists sake!

Date: 11 months ago

Review №123

Rating: 4

I went early and the place was full oh HS study. The service was fast.

Date: 11 months ago

Review №124

Rating: 5

Standard fare McDonalds. They usually get our order correct and quickly. We usually have no issues with McDelivery either. This is a great above average location.

Date: 11 months ago

Review №125

Rating: 4

Date: 11 months ago

Review №126

Rating: 5

Date: 11 months ago

Review №127

Rating: 5

Date: 11 months ago

Review №128

Rating: 5

Always nice and friendly

Date: 11 months ago

Review №129

Rating: 4

Date: 11 months ago

Review №130

Rating: 4

Date: 11 months ago

Review №131

Rating: 5

Date: 11 months ago

Review №132

Rating: 1

They are AWFULL!

Date: 11 months ago

Review №133

Rating: 5

Date: 11 months ago

Review №134

Rating: 5

I like to go to the drive thru here, its fast and efficient, the staff is nice.

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 1

Unless youre going from 5:30 am-6:30 am its full of the worst highschool students. Most dont even eat they just take up the tables and booths and loudly talk with vulgarity.

Date: a year ago

Review №137

Rating: 4

Everything is great just spend alittle time training people on quantities. One mean one, two means two, two does not mean one. But over all good.

Date: a year ago

Review №138

Rating: 4

Date: a year ago

Review №139

Rating: 5

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 4

I went through the drive-thru between 5 and 6 AM on a weekday. Service was good, and my SEC McGriddles and hashbrowns were up to my expectations.

Date: a year ago

Review №142

Rating: 5

I only got a cup of coffee however it was hot with the creamer & sugar being spot on.

Date: a year ago

Review №143

Rating: 4

Great staff who took care of the rush of customers while making us feel valued.

Date: a year ago

Review №144

Rating: 5

Clean, fast, fresh food, great staff

Date: a year ago

Review №145

Rating: 4

Date: a year ago

Review №146

Rating: 1

Slowest service ever that I have seen!! Still in drive through after 40mins after order!! Ridiculous!!! I would have gone somewhere if I didn t already order through the McD app!! Slowest service ever, avoid this location!! Its the worst!!

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 2

Date: a year ago

Review №149

Rating: 5

Food wealth

Date: a year ago

Review №150

Rating: 5

Very good service and delicious potatoes

Date: a year ago

Review №151

Rating: 1

Very slow , had to give up picking my order so slow

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Date: a year ago

Review №154

Rating: 5

This McD has the fastest drive thru service even on their busiest hours. Dont know how they do it but midway location should take note

Date: a year ago

Review №155

Rating: 4

Date: a year ago

Review №156

Rating: 5

Date: a year ago

Review №157

Rating: 5

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 4

Date: a year ago

Review №160

Rating: 1

They need to train the servers better on whats on the menu. They need to check the quality of the food before it goes out.

Date: a year ago

Review №161

Rating: 5

Very good place

Date: a year ago

Review №162

Rating: 5

Date: a year ago

Review №163

Rating: 4

Date: a year ago

Review №164

Rating: 1

I dont think they deserve one star. I did it to gain access, she made a mistake with my Gua and my bacon and the manager, I suppose, came to say in a very loud voice that they had better given me too much as if I could manage the portions and since I dont speak English she told me to read On the bill that is in English it was half the bacon. I got up with EDUCATION and took the container to their register. The lady spoke at the top of her lungs, making me feel embarrassed. The one on Josey Lane. Terrible. How am I not Mexican, I am Venezuelan

Date: a year ago

Review №165

Rating: 1

I m so over this location how do you not service the main line that s been waiting over 35 mins & only service the outside line. Then get to the order line still have to wait 20 mins to get a hello. Shut this location down. Poor service over it, if it s not poor service their messing up your order ..I drove off and went to the midway location where they have it together no delays and nice!

Date: a year ago

Review №166

Rating: 5

Date: a year ago

Review №167

Rating: 4

Service was fast and great the well its McDonalds what else can be said

Date: a year ago

Review №168

Rating: 5

Date: a year ago

Review №169

Rating: 3

Date: a year ago

Review №170

Rating: 1

Date: a year ago

Review №171

Rating: 1

Terrible service, rude, super rude! I said they were doing their job wrong and a worker told me to go to another McDonalds. They make you wait a long time for orders, I asked to speak to the manager and they said no. Its horrible to go to this place.

Date: a year ago

Review №172

Rating: 2

Understaffed

Date: a year ago

Review №173

Rating: 1

Terrible service Saturday July 29 6:25 p.m. They dont even have the education to say hello or at least out of courtesy to say at one point we serve them, they just passed from one side to the other looking at us but at the same time as if we werent there. Take care of the staff you hire.

Date: a year ago

Review №174

Rating: 4

Make sure you verify everything that you order is in the bag(s) when exiting the drive-thru and also check that you dont receive another persons order. Inside, The Kiosks often read out of order. Occasionally they actually function; operating them is not a user friendly experience. Bums me that they no longer serve Coke Zero. Also dining in closes at 10:00 instead of midnight. Food has improved immensely at this location since the Pandemic commenced. Try the yummy Jalapeno Bacon Chessy Double QP. Inside the colors are pleasant. Cleaning is ongoing.

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 1

Nuggets were cold and they got the order wrong.

Date: a year ago

Review №177

Rating: 1

Picked up to go, got home to find out they only gave me half a burger. Only one patty and a bun. Called and asked for a refund and they told me to drive back. Then they Gave me half a refund for burger only (bought meal, refunded only for burger) and told me I wouldn t get another one. So one they got my order wrong, two made me drive back for their mistake, and three did not even remediate their own error

Date: a year ago

Review №178

Rating: 5

I love coffee and chicken biscuit.

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 5

Date: a year ago

Review №181

Rating: 3

Date: a year ago

Review №182

Rating: 5

Date: a year ago

Review №183

Rating: 4

Date: a year ago

Review №184

Rating: 5

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 1

Walked in and lobby is closed. Not even drinks but you checked the other person out. Wait was that family? You didn t have to be rude if the place was closed lock the door. Website should then read Drive Thru Only.

Date: a year ago

Review №187

Rating: 5

I was served quick and the fries were made to perfection.

Date: a year ago

Review №188

Rating: 5

Food

Date: a year ago

Review №189

Rating: 1

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 3

This is a very busy MickeyD... especially during rush hour. So if you are ordering take-out, check your bag before you leave. At times, they may get the order wrong. Other then that, the people who work there are very friendly, even though they are very busy.

Date: a year ago

Review №192

Rating: 2

Date: a year ago

Review №193

Rating: 5

Date: a year ago

Review №194

Rating: 4

Date: a year ago

Review №195

Rating: 5

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 3

For the first time in two years, I got fresh fries that werent undercooked. However, the nuggets I received had been in the warmer for a few minutes too long and had to be thrown away. Wasted a few dollars. This location is one of the worst in the area as far as freshness is concerned and has been consistently for some time. I suggest a change in management.

Date: a year ago

Review №198

Rating: 5

Can t beat the budget coffee. Too yummy. Friendly service, friendly faces. Parking lot: a little crowded for sure. Very quick in getting our coffees out. Outside play house in the summer? Can t be too sure about that one

Date: a year ago

Review №199

Rating: 5

Date: a year ago

Review №200

Rating: 3

The system went down after 30 minutes in the drive-through. Not the workers fault at all. They had a lot of angry customers but handled it very well, polite and apologetic.

Date: a year ago