Long John Silver's

Review №1

Rating: 5

Date: 4 hours ago

Review №2

Rating: 5

My favorite seafood. Not cheap, but delicious.

Date: a day ago

Review №3

Rating: 5

Date: 3 days ago

Review №4

Rating: 5

Fast and friendly service. Shout out to Kawanna! There was a slight mess-up with my order and she was kind and apologetic and helped me right away!

Date: 6 days ago

Review №5

Rating: 1

Date: 6 days ago

Review №6

Rating: 5

Food was hot and fresh, the service was good, they were friendly. I would recommend this location.

Date: a week ago

Review №7

Rating: 2

The customer service is indicative of how the inside of the restaurant looks, unkept and dirty. I waited 31 minutes just to receive my food while sitting with others in the parking lot. I will not be surprised if this location is closed within the next year or so. The 2 stars was due to the food actually being hot, other than that I would leave 1 star.

Date: 2 weeks ago

Review №8

Rating: 1

The staff who work here short people their food. This has happened to me twice. Theyre always out of corn. Now theyre out of cocktail sauce. They argue with you about the number of sauce cups they can give out. Most of us would pay for the extra sauces if youd let us, instead of being argued with. The food they are serving is old. Theyre out of crumbs, which to me means that the fish is old that theyre serving. I went in and another man said his chicken was so tough, he couldnt even bend it. After getting down the road with my order today, at a stop light, I discovered my food was shorted again for the 2nd time in 2 weeks, I have decided I wont be back to this store again. Really sad.

Date: 2 weeks ago

Review №9

Rating: 1

Customer service is ok but food is often received wrong and or takes too long. The last time I went my food wasnt hot and tasted old/reheated. I also repeated my order twice and they still got it wrong. This is also after I waited 5 minutes to place my order and another 5 minutes just to receive my food and I was the only one in the Drive-Thru!

Date: 2 weeks ago

Review №10

Rating: 5

I enjoyed my meal!! We don t eat this all the time so today was a treat! And the service from Derrick and team was amazing!!!

Date: 3 weeks ago

Review №11

Rating: 4

Date: 3 weeks ago

Review №12

Rating: 5

Hadn t had in years. still tastes exactly the same. Love the extra crispies

Date: 3 weeks ago

Review №13

Rating: 5

Had lunch . Fish & more with drink

Date: a month ago

Review №14

Rating: 5

It was very peaceful and quiet my husband and i took his mother for sunday lunch! The lady at the counterwas very nice and polite. Bathrooms were clean.i recommend.

Date: a month ago

Review №15

Rating: 1

Date: a month ago

Review №16

Rating: 4

Date: a month ago

Review №17

Rating: 1

This location runs out of tartar sauce every single week! (not an exaggeration) please send them multiple boxes of sauce. It s a fish place for crying out loud!!! Unacceptable! Especially for this to happen so often. My coworkers and I are tired of dry fish for lunch. We started storing packets in our desk expecting the restaurant to not have it. Do not write me a generic copy/paste reply without solutions. Just send tartar sauce to Carrollton!

Date: a month ago

Review №18

Rating: 1

Whole trip was bad from the jump Ordered online at 6:51, gave them time to make it and pulled in the lot then went inside to ask for our food at 7:25, didnt leave with the food until 7:45, drove 15 minutes back home without one of the meals we ordered, drove back and told them we were missing a 2 piece CHICKEN meal, they came back out with a 2 piece FISH meal at 8:39. Was tired of it and hungry so just accepted defeat and left with the missing order that was still wrong as well as missing sides. Online ordered at 6:51 and wasnt able to stay at home and eat until about 8:50. Wont be visiting this location again.

Date: a month ago

Review №19

Rating: 1

Doors were locked at 8pm had to go thru drive thru and wait 10 minutes. Finally got our food and they gave me 2 green beens and no cole slaw. They also left out the shrimp. Wife got out of car kncked on door and girl sweeping ignored her at first then told her she would have to go thru dive thru again. Waited another 5 minutes for the worse meal we ever had. Food was dry and greasy. In top of that, the food seemed to have shrink lately. It was enough for 2-3 bites. We ended up throwing it all in the trash. LJS you used to be my go to place since I was a child but your customer service is sub par and your food sucks

Date: a month ago

Review №20

Rating: 5

Date: a month ago

Review №21

Rating: 1

Date: a month ago

Review №22

Rating: 5

Date: a month ago

Review №23

Rating: 4

Date: a month ago

Review №24

Rating: 5

Love LJS. I hope they open more.

Date: a month ago

Review №25

Rating: 5

Would love to have one closer to Carrollton.

Date: a month ago

Review №26

Rating: 4

Fish is great as always. Hush-puppy fry vat was not hot enough, resulting in an oil-soaked sponge. Atmosphere is sketchy like all LJS locations today.

Date: a month ago

Review №27

Rating: 1

We place our order at 2:59pm and it s 3:23 now there are Uber drivers waiting for past hour they said really bad situation employee fighting and arguing and one was told to go home. No manager on duty not sure what to say. Very sad situation

Date: 2 months ago

Review №28

Rating: 5

Date: 2 months ago

Review №29

Rating: 3

They cut the pieces in half less food for more money it still tastes good though

Date: 2 months ago

Review №30

Rating: 1

This food is garbage I seen the worker mopping the floor with 1 glove on that and in the kitchen preparing food so unsanitary This business needs to be reported to corporate I knew it was a red flag when I seen the menu board half way gone that explains a lot about this establishment

Date: 2 months ago

Review №31

Rating: 1

Food looked absolutely horrible (see picture), & tasted even worse. The customer service was terrible as well. I see why they are about out of business.

Date: 2 months ago

Review №32

Rating: 1

Avoid this place like the plague, you go through drive-thru but you still have to walk inside to get your food because they forget about you, Ive been sitting out in this parking lot now for 20 minutes. Make sure that you get your receipt because I cant even remember what you ordered.

Date: 2 months ago

Review №33

Rating: 2

Date: 2 months ago

Review №34

Rating: 1

Door was closed and a sign said to just go from drive through. Looked old and dirty inside...

Date: 2 months ago

Review №35

Rating: 1

Its Sunday 7/14/2024 @7:20 pm and the doors are clocked. Its says open until 10pm. WTH LJS

Date: 2 months ago

Review №36

Rating: 1

This LJS use to be very good. Went today and wont be back. The food was very greasy, had no taste, very bad. Threw most of it in the trash. The diet Dr. Pepper tasted like Root Beer, threw it out too. The lady taking our order never smiled, obvious she was miserable. Ice machine was out of ice. Asked for lids for the kids drinks. Never got them.

Date: 2 months ago

Review №37

Rating: 1

I still till this day have not gotten my food or my money back after placing an order over a month and a half ago. The manager Katie called me and we spoke, she told me to come in for a reorder. I go back and the store is still closed down. I am beyond infuriated.

Date: 2 months ago

Review №38

Rating: 1

Haven t had this in a long time and thought we d pop in for come guilty pleasure. Sadly, the Food was the worst I have ever has at any LJS after 50 years of eating at this restaurant in many different towns. Greasy with raw batter inside the fish and cold. The grease tasted old fries were horrible. Basically threw the whole meal away and left. Employees were very nice but clearly incapable of following the instructions on how to cook the food. The Soda machine was broken and sprayed all over onto the floor and the lemonade tasted off. This location is not in good shape. I ll probably never eat at a LJS again. So sad as I have great memories eating this with my grandad.

Date: 3 months ago

Review №39

Rating: 5

Greatest LJS visit ever. Food was awesome and the staff made our visit exceptional. Keep up the good work.

Date: 3 months ago

Review №40

Rating: 5

GO SEE KIM. SHE HAS THE BEST CUSTOMER SERVICE. SHE MADE IT FUN. DIDNT EXPECT GOING TO GET LUNCH TO BE FUN. SHE IS AWESOME AND MADE SURE MY FOOD WAS FRESH.

Date: 3 months ago

Review №41

Rating: 5

Despite the shortage of business, the employees were always very attentive and courteous. Food still tastes fresh.

Date: 3 months ago

Review №42

Rating: 4

Date: 3 months ago

Review №43

Rating: 5

After a long bad day the 3 employees that were on shift brightened my day and made it so much better A+

Date: 3 months ago

Review №44

Rating: 4

I was craving fish and chips and this was the closest option. Lets be clear, it is cheap fast food. The fish didnt had too much flavor despite the batter, but it was eatable (especially if you were craving it), average fries and the hush puppies were good too. They were not finding my order and was just in front of them. They can use a bit more of empathy on the job. Till next cravings...

Date: 3 months ago

Review №45

Rating: 3

Date: 3 months ago

Review №46

Rating: 5

Best LJS! We loved the nice lady working at 12:00 on Sunday 6/2/24. Sorry we missed getting your name. But thank you! We ll be back to this location because of the service!

Date: 4 months ago

Review №47

Rating: 4

Date: 4 months ago

Review №48

Rating: 2

Great service, but the food was very salty.

Date: 4 months ago

Review №49

Rating: 2

Date: 4 months ago

Review №50

Rating: 5

I cant say enough wonderful things about Kyrie. I was greeted with enthusiasm and energy. So if you are in the mood for fish (flakey), shrimp, or the $6 chicken plank dinner (that is only here for a limited time), and other tasty treats on the menu. So stop by and say hi to Kyrie for me. Just tell him the lady in the Snoopy hat sent you. Enjoy

Date: 4 months ago

Review №51

Rating: 1

I am a LJS fan! A huge fan actually. This location continues to let me down. Now that they have moved on from the A&W part of the store, Ive expected more and better results. 1st time was a let down. Had to go back because my order was not complete. Missing chicken and got a tray of crumbs. Fries were soggy, greasy and cold. Once returning, my order was fresh and correct. But that means nothing when I have to go all the way back to the store from home.

Date: 4 months ago

Review №52

Rating: 5

Date: 5 months ago

Review №53

Rating: 4

Date: 5 months ago

Review №54

Rating: 2

Double check your order. Usually something is wrong.

Date: 5 months ago

Review №55

Rating: 2

Higher prices, smaller portions. Terrible experience today. I got tiny pieces of fish, like kid sized and no batter crisps at all. Soggy, room temperature fries, barely edible. They didnt even have pepper. They brought my food, but forgot one of my sides. Didnt bring plasticware, I had to go to the counter twice. Once for the side, and again for a fork. The place is run down and dirty. The drink machine needs repair. It was squirting liquid not only from the nozzle, but also above the nozzle making a mess. Ive eaten here in the past, but today was the worst ever. The only reason I did not ask for my money back, was because I was in a hurry and did not have time to stop somewhere else. This place has been consistently short-staffed for a while, and recently, they have had a lot of turnover of staff. I have liked Long John Silvers since I was a kid, but they have really gone downhill. Maybe thats why we dont see as many locations as there used to be.

Date: 5 months ago

Review №56

Rating: 5

The cod fish was excellent and so was the chicken planks. Service was great. Atmosphere was what it was supposed to be. I rung the bell as I was leaving.

Date: 5 months ago

Review №57

Rating: 5

Date: 5 months ago

Review №58

Rating: 1

They ran out of bread and hush puppies on Good Friday by 3:45. No fish sandwhich for us after waiting in the drive thru for 20 minutes

Date: 5 months ago

Review №59

Rating: 4

Food could be better, dont go late at night to this location or you will get mediocre service and food.

Date: 5 months ago

Review №60

Rating: 5

Good place to go to for lunch

Date: 6 months ago

Review №61

Rating: 1

Update: link Owner sent me Does not work, copy and pasted my review and sent it via the LJS website with no response. Went to location who denied knowing anything. Placed order online and when I got to the store the order had not been made yet, fine fresher the better right? Wrong, after waiting 15 min I got my order and when I got home (less than 10 min from store) the chicken was barely above room temperature and soggy all the way through,the fries were cold and a a stuck together congealed mass that I threw away most of, the hushpuppys were cold hard/burnt on the outside yet undercooked inside. The clams were the only thing good. Employees had a I dont care attitude, couple of tables needed cleaning however the drink station area was filthy floor and counter.

Date: 6 months ago

Review №62

Rating: 5

It has been a tradition in my family to order fish and hush puppies at Long John Silvers for Good Friday during Lent. We ordered online and got the Sea Share deal and ordered fish and hush puppies. Great service and so glad this location is not an attachment with another restaurant like a KFC. The fish was tasty and crispy.

Date: 6 months ago

Review №63

Rating: 2

Food kind of ok. Service terrible, too long of a wait for simple dining in orders. No atmosphere. It appears as if management doesnt care. Short staffed.

Date: 6 months ago

Review №64

Rating: 5

Parking: Lots of available spaces Kid-friendliness: Yes Wheelchair accessibility: Yes

Date: 6 months ago

Review №65

Rating: 5

Long john silvers is one of my all time favorites.

Date: 6 months ago

Review №66

Rating: 1

Slow, slowest drive thru didn t even move for15 minutes.

Date: 6 months ago

Review №67

Rating: 4

Date: 6 months ago

Review №68

Rating: 3

There was only two people working and the lady that took our order should not be in customer service, she was very rude and yelling at us when we asked questions. Food was a little too greasy but still tasted good. I will not be going back to this location, nobody deserves to be treated like that.

Date: 6 months ago

Review №69

Rating: 4

Not bad at all, at least everything is fresh, the young guy take the orders is very nice too

Date: 6 months ago

Review №70

Rating: 5

Date: 6 months ago

Review №71

Rating: 4

Food was delicious per usual, however when I asked for extra tartar sauce, was told could only be given a certain amount. I said Id pay for the extra I wanted, was told I was still limited?? Um, if Im paying for it.....wats the issue?? This was the first time my son had even been to LJS......mad disappointed!!

Date: 6 months ago

Review №72

Rating: 2

I drove her 20 mins and its 940. I called at 930. No service. No phone answer. Nothing

Date: 6 months ago

Review №73

Rating: 1

We were here in the evening and it was around 10 minutes until we got a response from the woman working the drive thru, and she didnt greet us, she SNAPPED at us, and continued to have a hateful attitude. The food was burned and not full/average portions compared to other locations.

Date: 7 months ago

Review №74

Rating: 5

Date: 7 months ago

Review №75

Rating: 3

Food was very greasy. I was disappointed with the service because I ordered and paid online and even though I was the only person in the drive through I was told I had to go inside to pick up my order. When I went in my order was already bagged up so why not just hand it to me at the drive through window. I was the only car in the drive through, very disappointing.

Date: 7 months ago

Review №76

Rating: 4

Ive been passing by LJS for approximately a year and finally decided to stop in and see if it was as tasty as I remembered. I was greeted as soon as I walked through the door. The place was a little outdated but very very clean, they were mopping and wiping the drink area down while I was there. I ordered the 2 piece fish with fries and coleslaw. I received my food in about 7 minutes and it was piping hot and looked amazing. The 2 women working there were friendly courteous and a total vibe. Lets just say I inhaled the food which is why I dont have an actual picture. The fish drenched in malt vinegar with tarter and ketchup OMG, coleslaw sweet and vinegary and its a must you mix the crunchies with your fries. I dont always eat like this but I truly enjoyed this cheat meal and highly recommend this location.

Date: 7 months ago

Review №77

Rating: 5

Will be eating lunch here on Fridays during Lent. The days vary the rest of the year. I love the fish and shrimp platters

Date: 7 months ago

Review №78

Rating: 1

The food is not cook and customer service bad

Date: 7 months ago

Review №79

Rating: 2

Date: 7 months ago

Review №80

Rating: 2

Ice Machine out of order, out of napkins, poor service, etc.

Date: 7 months ago

Review №81

Rating: 4

Date: 7 months ago

Review №82

Rating: 1

I went to drive thru, nobody answered, so I parked and was about to go inside, and the lady that works there was outside and told me to go to drive thru. So I went to drive thru again, and AGAIN, nobody answered. I waited for 10 minutes, asking if anybody was there and didnt get a reply.

Date: 7 months ago

Review №83

Rating: 1

I pulled up to the drive thru and was told to come in to place an order.... I informed them I had an online order for pickup and was told its policy... what if I had a broken leg? Or was in a wheelchair. Why do I need to go inside for an online pickup order?.... What an inconvenience... READJUST YOUR POLICY, ITS 2024!! NOT 1999

Date: 7 months ago

Review №84

Rating: 4

Classic deep fried fishy goodness. This is fried fish fast food at its finest. Just. Pour on the malt vinegar and ask for extra crumbles and get some extra lemon for your iced tea. No. It s not health food. Yes. It s delicious. Try not to eat this all the time. But enjoy today. Go ahead. You ve earned it.

Date: 8 months ago

Review №85

Rating: 1

I ordered the 9 piece fish and 15 piece shrimp through DoorDash and was sent 8 pieces of chicken and 14 pieces of shrimp. DoorDash has refunded me a small amount of what I spent, but I didn t even receive what I ordered. I d use caution ordering from this location.

Date: 8 months ago

Review №86

Rating: 5

This place got it right and done me right

Date: 8 months ago

Review №87

Rating: 2

Date: 8 months ago

Review №88

Rating: 3

Quick service

Date: 8 months ago

Review №89

Rating: 5

Cashier was professional

Date: 8 months ago

Review №90

Rating: 5

The Long John Silvers near our house was closed, so we were so excited to know there was one open. We had fish and chicken with the clown slaw and hush puppies. It was awesome. We will be going there again.

Date: 8 months ago

Review №91

Rating: 5

The employees here are super friendly and great at their jobs. Food was tasty.

Date: 9 months ago

Review №92

Rating: 4

Date: 9 months ago

Review №93

Rating: 5

New GM and everyone was super friendly

Date: 9 months ago

Review №94

Rating: 5

Good food and good service

Date: 10 months ago

Review №95

Rating: 5

Date: 10 months ago

Review №96

Rating: 4

Date: 10 months ago

Review №97

Rating: 1

I havent had Long Johns Silver in years because there is not one close to where I live. So I decided to drive over to this location. I asked if I could please have fresh cooked fish and they said yes, 4 minutes my order was ready. I drive all the way back to work and the fish was so chewy and dry. I would have paid extra just to have fresh cooked fish. I ended up throwing the rest of my order away. Next time I will look for a different location.

Date: 10 months ago

Review №98

Rating: 1

I m someone who will give a restaurant several tries before completely dismissing them if food or service is bad. Well I had several bad experiences here before and thought I d try them one more time. last time for this location. Food tasted very off.

Date: 10 months ago

Review №99

Rating: 2

Didnt have forks to eat with. Told the manager and she said that they dont carry forks!

Date: 10 months ago

Review №100

Rating: 5

All the food was great and the service was good too.

Date: 10 months ago

Review №101

Rating: 2

The oil was old so the food tasted over fried and burned

Date: 11 months ago

Review №102

Rating: 5

John and Trey and Cheno were amazing and helpful the food was hot and fresh

Date: 11 months ago

Review №103

Rating: 2

Not good at all, food was cold and seem to be extra chewy, top of the no crunks root beer drink had a funny taste. Had to give bad reviews but come on been to other LJS that was awesome, this is the 2nd time I visited and both times very disappointed. The guy that was making it might want to get off the cell phone when making the food.

Date: a year ago

Review №104

Rating: 4

The fish was pretty good but I want the original for the root beer floats spectacular

Date: a year ago

Review №105

Rating: 4

Date: a year ago

Review №106

Rating: 1

Their customer service is absolutely horrible!

Date: a year ago

Review №107

Rating: 5

Today, the guy at the window Jessie was the nicest person I have ever encountered at this location. My previous experiences have been met with very rude people never giving me the condiments that I ask for and providing less than stellar service. But this guy deserves recognition something I wouldn t normally bother doing for LJS. my food was hot and fresh.

Date: a year ago

Review №108

Rating: 3

I got the fish basket and the fish was fried a bit too long. I had a few bites but I had to throw most of it away. Should have went back. The hush puppies were were also fried too long.

Date: a year ago

Review №109

Rating: 1

If I could give zero stars, I would. Im leaving this review hoping that anyone thinking about wasting their money or time here reads this and goes elsewhere. For nearly $17, the meal I ordered was hardly edible. The fries were old, and so were the hushpuppies. Half the choices in their soda machine did not work, and the manager was more concerned with the Cowboys game on TV. I sincerely hope this location goes out of business. It was that awful. #AVOIDTHISPLACE

Date: a year ago

Review №110

Rating: 5

Good food, service, and clean.

Date: a year ago

Review №111

Rating: 3

Date: a year ago

Review №112

Rating: 1

Extremely disappointing. Shrimp meal was old and tough. Everything was hard and way too crunchy except the shrimp, which were tough and rubbery. $11 wasted.

Date: a year ago

Review №113

Rating: 5

Great customer service ! The man at the window was amazing ! Get him a raise he deserves it !

Date: a year ago

Review №114

Rating: 3

We havent eaten Long Johns in years, so we decided to go, and it was fresh, tasted extremely good but they didnt give us any tarter sauce. Lol

Date: a year ago

Review №115

Rating: 1

After a long delay in preparing my standard menu items, a 50+ person of color stepped outside the door with my order, raised it, suggesting that I come and get it, instead of bringing it to my car. He did not have the large drink that I ordered, and I told him so. Without a word, he turned and walked back into the building. He then returned with a small drink! I told him, again, that I had ordered a large drink to which he replied Thats it and walked away. The arrogance and rudeness were unforgivable! He should not be in public service, and is a detriment to the business. Ive had my last LJS dinner.

Date: a year ago

Review №116

Rating: 1

So disappointed! NOT WORTH IT. The prices have gotten so high, and the fish are HALF the size they use to be. Sadly, I am not exaggerating. 2 pieces make up what 1 use to be. It is NOT worth it anymore. I use to love getting Long Johns, but not wasting my money on this snack when I ordered a meal. AND THEY FORGOT MY HUSH PUPPIES! Never eating at Long Johns again.

Date: a year ago

Review №117

Rating: 1

Small fish tarter sauce tangy and these mfs gave me 11 fries LJS count ur days...

Date: a year ago

Review №118

Rating: 4

The food was excellent, although I had to wait 15 minutes to be prepared, and then they forgot my coleslaw but they did bring it out.

Date: a year ago

Review №119

Rating: 1

This place is horrible. Dropped $45 just to have the drinks be the only thing correct on my order. No one was in the drive thru and the parking lot was empty so how do you mess up the order? We didnt get the food we ordered or paid for. STAY AWAY FROM THIS PLACE!! I shouldve drove off when I saw how dirty the drive thru window was.

Date: a year ago

Review №120

Rating: 5

Clean, fast, and fresh. Best in Dallas, so far! Lol John and Rick, BRAVO!!!!

Date: a year ago

Review №121

Rating: 2

I like this chain, however this location, the food is below standard. My fish was rubbery and seems the batter was not done all the way. The service at the window was great though.

Date: a year ago

Review №122

Rating: 5

Friendly staff who actually, no exaggeration, went above and beyond for my and my friend while we dined in. Criminally empty, but maybe it was just the time of day. Looking forward to going back for my next fish fix.

Date: a year ago

Review №123

Rating: 1

I went inside to order. While in line, the last customer comes back saying the chicken is hard like a rock. Should have been my first warning sign. But no, then a customer came up and said yall forgot my shrimp and hush puppies. Still didnt leave. Get home for my order and not even what I order. I had shrimp and fish. But you see, its messed up like everyone elses orders. Just bad here!

Date: a year ago

Review №124

Rating: 1

Bad service, coke machine doesnt work, half the menu was missing, had ice cream but couldnt make shakes, and corn was pure salt. My dog wouldnt even eat it.

Date: a year ago

Review №125

Rating: 3

Date: a year ago

Review №126

Rating: 1

Dine in .. 4:15pm. Waited 30 minutes for my fish and more. I didn t want to say anything just in case they would spit in my food. No self service drinks but yet the floor was all wet and no Caution sign up and yes I did slip. The lady taking orders was very slow for dine in customers. Drive thru we re getting orders in a timely manner. And the lady wasn t friendly.

Date: a year ago

Review №127

Rating: 1

Why are we sitting in the drive thru with employees standing inside talking and not taking orders??? They are not even nice enough to answer or post a notification on the door or something They just look at you and laugh This has happened twice lately Alert to others that read reviews Bad bad location

Date: a year ago

Review №128

Rating: 5

The staff was great the manager was working very friendly very helpful food was fresh made to order nothing I could say negative about this place you got to get there to go check this place out

Date: a year ago

Review №129

Rating: 1

This is my fourth time going to this location and the only decent experience was the first time, wasnt great but okay, the other times were just horrible!! Always use the drive thru and all three times just sit at drive thru waiting for someone to say something and do not get a hello please wait, nothing so, I drive up to the window and the second and third time they say oh were short staffed but no one in the lobby. This time today the girl says oh her headset didnt go off. I go there because I love the cheese curds but no more!!! They need to learn compassion because their customer service skills suck!

Date: a year ago

Review №130

Rating: 1

I mean its long John silvers if you like it you like it, but on July 15th a Saturday at 5:31 pm their doors were locked. No notices were posted on either door and the place seems quite run down and horrendously under staffed. Recommend going somewhere else. Thankfully their drive through was still operational if you dont mind a small wait

Date: a year ago

Review №131

Rating: 4

The food is always great, but their ice cream machine is always down like McDonald s! If it was up and running, they would get five stars

Date: a year ago

Review №132

Rating: 1

Kim is one rude certified heffer. There services sucks cause they have a bad gm who gives about nothing but there self. I worked here quit cause there rude to customers staff and there own self. There dirty dont wash hands wear nets nothing run from the trash

Date: a year ago

Review №133

Rating: 1

Date: a year ago

Review №134

Rating: 1

Date: a year ago

Review №135

Rating: 2

Date: a year ago

Review №136

Rating: 1

Date: a year ago

Review №137

Rating: 4

Good visit, good food. Missed one star for not having the frozen lemonade as advertised.

Date: a year ago

Review №138

Rating: 3

Date: a year ago

Review №139

Rating: 1

By far the worst customer service i ever experienced. Couldn t even order my food correctly without the young lady taking my order and having her rude unprofessional manager screaming in the background hate ppl that have bad records and hate they re jobs manager linda or Kim or whatever her name was should ve picked a different employment with her ignorant self!

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 2

Been there twice, and twice they left items out of the order. Second time, food was inedible. Overcooked fish, stale hushpuppies. Will not be back!

Date: a year ago

Review №142

Rating: 3

Date: a year ago

Review №143

Rating: 3

Date: a year ago

Review №144

Rating: 5

Date: a year ago

Review №145

Rating: 2

I ordered through door dash. Stuff was missing and the food was cold..

Date: a year ago

Review №146

Rating: 5

Date: a year ago

Review №147

Rating: 5

Date: a year ago

Review №148

Rating: 1

Tried to go in and dining room was closed. Was given the wrong side, gave them to me, asked for sauce & a fork & just gave me sauce. Had to say excuse me to get her to turn around and give me a fork. Food was not that warm.

Date: a year ago

Review №149

Rating: 1

Your customer service is such and your people are rude. I order fish sandwich but its supposed to have hushed puppy but didnt get any or I didnt get silverware.

Date: a year ago

Review №150

Rating: 2

Date: a year ago

Review №151

Rating: 3

Date: a year ago

Review №152

Rating: 2

Date: a year ago

Review №153

Rating: 3

Food took forever and service was horrible.

Date: a year ago

Review №154

Rating: 2

Date: a year ago

Review №155

Rating: 1

Chicken and rice restaurant are better.

Date: a year ago

Review №156

Rating: 1

Waited in the drive for what I thought was a freshly cooked meal. 10-15 minutes. Lady said there was no cocktail but tartar. She gave zero condiments in the bag. Food felt and tasted old. The hush puppies were not edible and the shrimp tasted like yesterdays batch. Food was cold and old. Nothing seemed fresh. So just curious what the wait was for. Service was rude and short. Sry for bothering you at your job

Date: a year ago

Review №157

Rating: 1

Missing food items, not fresh

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 1

This is probably the most disgusting long John silvers I ve ever eaten at. I would assume it was the manager who was swearing and cussing at his cook in the back. The floats were terrible tasting like the machine had mold in it. The sweet tea was Terrible.The younger staff don t deserve to be treated that way. I almost said something to him. Businesses can hardly find good work as it is.I felt bad for the cook so to show a bit of appreciation I tipped him via cashapp 10&

Date: a year ago

Review №160

Rating: 2

Date: a year ago

Review №161

Rating: 5

As far as Long John Silvers goes this is a pretty good location. Some of these people complaining in reviews dont get it. This is fast food fish, not a gourmet restaurant, that means basic interiors and food that has salt and fat. The food is good though and this location is pretty well run, food is generally hot and fresh, condiments available etc. The basic fried fish is the best thing to get, its what they do best. Ive never seen the dining room closed either.

Date: a year ago

Review №162

Rating: 1

Please, someone turn this franchise around. Its sad. Orders are never right. Fish overcooked.

Date: a year ago

Review №163

Rating: 2

Food was OK, but the guy wearing his pants down around his knees was pretty unprofessional, to say the least. Who wants to look at that while theyre eating? Whats worse is that after I said something to the manager on duty, nothing was done about it. After all, this guy was dressed this way right in front of this manager! On top of that, the guy was literally standing in the middle of the lobby holding a broom WHILE TEXTING!!! Just out of curiosity, I timed him. Between bathroom breaks, texting breaks, etc., he spend 18 minutes in the lobby on company time! Must be nice to have a job where they let you get away with all of this! Im pretty sure long John Silvers has a uniform codes and policies that disallows all of this, but no one at this store (including management) cares! Therefore. I cant recommend this place (especiallyfor kids). I certainly wont be back!

Date: a year ago

Review №164

Rating: 2

I ordered delivery. With my order I requested malt vinegar and tarter sauce. I ask the delivery driver to get extra. Not only did they not give the driver any they didnt put any with my order. One of my orders was missing coleslaw. Maybe try better customer service.

Date: a year ago

Review №165

Rating: 1

Place is ran terrible. Sat at the drive thru for about 10 minutes throwing in a few hellos to no avail. Dude waiting behind me left so I decided to park (Literally did not see a single car in the parking lot anywhere) then went inside to see at least 4 people working, surprising because the place legitimately looks abandoned from the outside. Place is pretty crusty on the inside and the soda machine was jacked up and giving out 80% straight fome. Got my order and at home then realized there wasnt a single crunchy in the box (the extra fried bits of batter off the fish)... and I was missing the frys that are supposed to come with the meal. Very understandable why the place is dead.

Date: a year ago

Review №166

Rating: 1

Just not the same when I was growing up. Too salty

Date: a year ago

Review №167

Rating: 1

Service sucked food sucked order to dinners both came on one plate shrimp was in a big ball fish wasnt done really said something about it they want to argue with you wont be back worse long Johns ever been in

Date: a year ago

Review №168

Rating: 1

I had a delivery order on 3-20-23. My order was incomplete my receipt was correct. So obviously employees don t know how to read or just don t care. We we re missing two orders of cold slaw. Also condiments we re missing. On the receipt we had requested tartar sauce,malt vinegar and shrimp sauce. None of this was in the bag.Some of the food was warm some tasted old and cold. Very disappointed won t be going here in person or order delivery again :(

Date: a year ago

Review №169

Rating: 3

I ordered 2 of a meal, when I got to the window the young man had only rung up one. Another man went up to him and was telling him to ring up another one but he was cursing and being really rude to the cashier helping me. If this man was my supervisor and talking to me like that, I would have walked out. To whoever that was- treat your employees better. I understand you can be busy but dont let stress or a bad day make you talk to other people like that. Im SURE the workers dint get paid enough to be in a hostile environment like that. Food was good.

Date: a year ago

Review №170

Rating: 1

Highly upset. Took forever to get my order. When I got to the window the young lady had the wrong order. Was speaking very rude to her co work about the order. I asked for tarter sauce to which she replied she put it in the bag with a sour tone.. when I got home no tarter sauce. She definitely needs crash course course on basic human interaction much less customer service. I would have gave less stars if I could. Just rude and a bad attitude for no reason at all.

Date: a year ago

Review №171

Rating: 5

Date: a year ago

Review №172

Rating: 1

Went this morning around opening time. Food was cold, the amount of sauce they give you is laughable and they forgot my coleslaw. Paying so much money for cold food and a messed up order yet they cant even give you enough sauce for it? Not worth the money.

Date: a year ago

Review №173

Rating: 1

Waited for over 30 mins in drive thru. Told them 3 times how I wanted my burger and they still messed it up. Spent over 30 bucks. Rest of the food was ok. Wont be back

Date: a year ago

Review №174

Rating: 1

Horrible place

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 2

Just left here, getting the salmon meal, guy taking order was rude. Always out of something, this time the Mac and cheese. My salmon was on a bed of old hard rice. Smh, go to these places with our hard earned money, so they can get a paycheck and they will turn around and serve us anything. Such a slap in the face, never again.

Date: a year ago

Review №177

Rating: 1

Date: a year ago

Review №178

Rating: 1

The fish was burned and was greasy. I didnt enjoy and will not be back. Parking: Lot of it

Date: a year ago

Review №179

Rating: 4

Date: a year ago

Review №180

Rating: 1

Date: a year ago

Review №181

Rating: 1

I was in drive thru around 5:15pm and waiting on someone to take my order. Some came on and ask to take order. Off the LongJohn Silver menu, after saying this I was immediately told they were down for maintenance. Left disappointed. This was last week Wednesday or Thursday.

Date: a year ago

Review №182

Rating: 4

Date: a year ago

Review №183

Rating: 2

the staff were good but i think im done with the over priced mediocre food $15 for 5 shrimps and dry flavorless rice and fries....and unsweet tea. The owner goin bankrupt payin the bill out of his own pocket because it was a ghost town

Date: a year ago

Review №184

Rating: 1

Third time Ive stopped at this location and tried to order from drive up and get no response. Today after driving to window I was told they werent open at 11:15am? Wont ever go back to this location!!! Bad Service!!!!

Date: a year ago

Review №185

Rating: 5

Date: a year ago

Review №186

Rating: 2

The place was not very clean. It had bad odor. The furniture was old and had stains. The bench was torn. The shrimps were loaded with salt. The fish was very oily and not fresh. We complained about the food and the employees said they cannot do anything about it, thats how it comes from the company. They refused to refund our money. Would not visit again

Date: a year ago

Review №187

Rating: 1

They have the WORST customer service I have ever seen!!!

Date: a year ago

Review №188

Rating: 1

Placed order in store for takeout Charged me for 2 fish and 3 chicken and 2 sides Received ONLY 2 fish which I did NOT find out til got home ( 20min away) And they do NOT answer phone Main reason I went Inside store amd NOT drive thru is so they hopefully wouldn t mess up order still messed up order

Date: a year ago

Review №189

Rating: 4

They will make it fresh for you if you have time to wait.

Date: a year ago

Review №190

Rating: 5

Date: a year ago

Review №191

Rating: 1

This place us absolutely horrible..undercooked food..extremely long wait times..please do yourself a favor..go elsewhere

Date: a year ago

Review №192

Rating: 5

The food and service were great! Jeff took my order and was so friendly. He greeted me as I walked in the door. After I got my food, he asked how everything tasted. I said everything tastes great.

Date: a year ago

Review №193

Rating: 5

Date: a year ago

Review №194

Rating: 5

Staff was friendly and included extras with my order. Food tasted great. Thank you!

Date: a year ago

Review №195

Rating: 3

Date: a year ago

Review №196

Rating: 5

Awesome staff

Date: a year ago

Review №197

Rating: 5

The person that waited on us the drive thru at 1pm on Fri 10/14 was excellent...good outgoing personality and great customer service. Would not hesitate to go back again!!!

Date: a year ago

Review №198

Rating: 5

Food was good and customer service was great

Date: 2 years ago

Review №199

Rating: 4

Food was good, however the time to prepare was too long for some of the customers.

Date: 2 years ago

Review №200

Rating: 5

Very friendly staff and food was great

Date: 2 years ago