Einstein Bros. Bagels

3320 E Hebron Pkwy Apt 124, Carrollton, TX 75010, United States

Einstein Bros. Bagels

About the Company

rating: 4.1

Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Categories

  • Bagel shop
  • Bakery
  • Breakfast restaurant
  • Cafe
  • Coffee shop

Contact Information

Phone: +1 972-307-3169

Website: https://locations.einsteinbros.com/us/tx/carrollton/3320-e-hebron-pkwy?y_source=1_OTA0OTg1Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

Address: 3320 E Hebron Pkwy Apt 124, Carrollton, TX 75010, United States

Working hours
  • Monday: 5 AM–2 PM
  • Tuesday: 5 AM–2 PM
  • Wednesday: 5 AM–2 PM
  • Thursday: 5 AM–2 PM
  • Friday: 5 AM–2 PM
  • Saturday: 6 AM–2 PM
  • Sunday: 6 AM–2 PM

Photos

Reviews

Review №1

Rating: 2

Was there on a very busy Saturday. Ordered online to avoid long lines and slow service. My ordered was delayed buy 20 mins. What bothered me is the customer service. I wasnt the only one waiting for their online order but the ladies there had a bad attitude and responses to the customers. I was polite understanding they were busy but they responded to me as if they were there against their will. I spoke to 2 of them. However the guy that came and talked to us about our order was friendly and apologized. He was most probably the manager. I appreciate that. Also my bagel was cold, dry and wasnt made well for an $8 bagel. Suffice it to say, I wont be back at any Einsteins bagels again.

Date: 5 days ago

Review №2

Rating: 5

Date: a week ago

Review №3

Rating: 3

Went through drive-thru for breakfast.

Date: a month ago

Review №4

Rating: 5

Date: 2 months ago

Review №5

Rating: 1

It was literally the worst sandwich I ve ever had. I ordered the Tasty Turkey. The bagel was burned with no schmear and cucumbers were bitter. On top of that the cashier asked me for a tip.

Date: 2 months ago

Review №6

Rating: 5

Food was amazing, one of the best places to go for breakfast

Date: 2 months ago

Review №7

Rating: 1

Over $7 for a wheat bagel with cream cheese and a medium coffee! I can stomach the price and upcharge of $2 for cream cheese if there was actually a fair amount of it on my bagel and the shrinkage in size of the bagel should well accommodate putting a fair amount of cream cheese on it. We are all tight in our belts due to inflation but Einstein Bros should be fair with their product and not rip off its customers. Shame on you Einstein Bros!

Date: 2 months ago

Review №8

Rating: 5

Date: 2 months ago

Review №9

Rating: 2

Quality of Einstein has really gone down. Food doesnt taste fresh, made in minutes & they dont properly toast the bagel or melt the cheese. The cold brew coffee is disgusting. The first cup I got had coffee grounds floating at the bottom which I brought to the mans attention but he said its normal, I showed the lady that also works there & she agreed, it shouldnt look like that. She made me a new cup. The restaurant constantly has flies. Its just disgusting now. I used to love Einsteins but never going back. The food, coffee, or service ..nothing is worth going back again.

Date: 2 months ago

Review №10

Rating: 5

Date: 3 months ago

Review №11

Rating: 5

Love this place! The bagel varieties are insanely delicious! Not to mention the mouth-watering flavors of cream cheese! And thats just the bagels and cream cheese. Then theres the sandwiches and, of course, coffee!

Date: 3 months ago

Review №12

Rating: 3

Date: 3 months ago

Review №13

Rating: 4

Went through the drive thru quickly. Cashier was nice.

Date: 3 months ago

Review №14

Rating: 5

Love it

Date: 3 months ago

Review №15

Rating: 1

Burnt! Again..$4.00 bagel

Date: 3 months ago

Review №16

Rating: 5

Excellent bagels. Great place to do some quiet work or have meetings too.

Date: 4 months ago

Review №17

Rating: 5

We had placed an order for breakfast for 18 people for work and i was picking up. The day of, I went to pick up the order, I was very surprised at how everything looked. It was wonderful. Nice atmosphere, service was fast, and my order was on time. Work loved the breakfast, the food was great and filling, we will definitely order from here again.

Date: 4 months ago

Review №18

Rating: 5

Date: 4 months ago

Review №19

Rating: 2

Waited 15 mins in drive thru with not a lot of cars. Then they still messed up my order and gave me sausage instead of bacon

Date: 4 months ago

Review №20

Rating: 1

Sat in the drive thru line for over 20 mins. Extremely slow service

Date: 4 months ago

Review №21

Rating: 3

Cheese bagel is great. Coffee sucks, asked for a caramel macchiato and it has no caramel. Also takes an additional 5-10 mins to make coffee at 7:20am with two other customers in the store. Great for bagels, skip the coffee

Date: 4 months ago

Review №22

Rating: 1

Every time I want them to add my point , the system never works!! Why have a system that don t work. They want you to go online and fill the form for their mistake. Ridiculous!

Date: 4 months ago

Review №23

Rating: 2

We go there frequently for coffee and always have a good experience, my husband went this morning to grab coffees for us, and he waited 25 minutes and he was still waiting. He decided to leave. People that came in after him left before him with their food and drinks, and all he ordered was coffee. Then trying to call and request a refund. No one will answer the phone. This is disappointing.

Date: 5 months ago

Review №24

Rating: 1

The service needs major improvement. They clean the back area constantly but never clean where the guests sit and eat. The straws and coffee are never maintained.

Date: 5 months ago

Review №25

Rating: 5

Date: 5 months ago

Review №26

Rating: 5

Date: 5 months ago

Review №27

Rating: 5

Date: 6 months ago

Review №28

Rating: 5

Very good, it takes a little while for the food but its worth it, its very good

Date: 6 months ago

Review №29

Rating: 2

Date: 6 months ago

Review №30

Rating: 5

Love the bagels and help is great

Date: 7 months ago

Review №31

Rating: 2

Got there 45 min after they opened and there were only 4 types of bagels available. I was advised to come back later as they were still baking. Went back 45 min later and there were only 3 additional types of bagels. The display case was more than half empty. I ordered a bakers dozen box and was limited on what I could choose from. One of my choices, a pretzel bagel, was literally hard as a rock. I was disappointed that the person helping me was not able to give a heads up and that they were not removed for lack of use. Since I ordered to go, I didnt find out until I got to my destination and the person wanting it, could not eat it.

Date: 7 months ago

Review №32

Rating: 5

Date: 7 months ago

Review №33

Rating: 4

Date: 8 months ago

Review №34

Rating: 1

People work there are not very kind and the size of the bagels are getting tinier. I have been driving there for a long time and I will not going back there

Date: 8 months ago

Review №35

Rating: 5

Date: 8 months ago

Review №36

Rating: 1

My husband and i stopped by for 2 simple bagels and 2 drinks and waited in the drive thru for 20 minutes. We discovered our order was wrong after we left. We decided to go back and go inside of the store. I counted... there were literally 10 people behind the counter... there were 2 customers inside of the restaurant. I told the guy at the front our order was wrong and he looked as if I had two heads. I guess I interrupted him while he was texting on his cell phone. The service is terrible and the employees are literally clueless. In addition, the food prep area and counters were DISGUSTING. The walls are filthy. One employee with waist length braids, didnt have on a hair net.. we wont be going back. Update: I called the store and spoke to a manager. She sounded clueless too. Do better, Einstein bagels.

Date: 8 months ago

Review №37

Rating: 5

Date: 9 months ago

Review №38

Rating: 4

Date: 9 months ago

Review №39

Rating: 4

Most times I get nice warm fresh bagels, but on my last trip there I got very cold and hard bagels at 5 AM in the morning.

Date: 9 months ago

Review №40

Rating: 1

It used to be a good place. But not anymore. Go for a drive through for breakfast you will end up getting your food at lunch time and of course not the one you ordered, but whatever is left. It s an horrible experience. Service

Date: 9 months ago

Review №41

Rating: 1

Order was done incorrectly. Ordered Cinnamon Raisin bagel for sandwich, got a plain, asked for cream cheese, it was.left off. Other sandwich was also given wrong bagel.

Date: 9 months ago

Review №42

Rating: 5

Date: 9 months ago

Review №43

Rating: 5

Great service- friendly staff

Date: 9 months ago

Review №44

Rating: 4

Date: 9 months ago

Review №45

Rating: 2

CC machine was broken. They waited to tell me after I made the order. Tried to make me go to an ATM. Was rude about it as well.

Date: 9 months ago

Review №46

Rating: 5

Great bagels. The manager is very good with everyone around staff and customers.

Date: 9 months ago

Review №47

Rating: 3

Please turn off the AC it s 50 degrees outside and 30 degrees in here

Date: 10 months ago

Review №48

Rating: 5

Date: 11 months ago

Review №49

Rating: 5

Place is excellent

Date: 11 months ago

Review №50

Rating: 2

Extremely long wait for just one bagel. There was no additional car in front of me in the drive through. Ive given this location multiple tries thinking that I might have just had a bad first experience. Unfortunately, each time I come order, I wait for at least 10 minutes.

Date: 11 months ago

Review №51

Rating: 5

Angel Dominguez helped me a lot!

Date: a year ago

Review №52

Rating: 4

Really good bagels and schmears. Lattes are OK, not great.

Date: a year ago

Review №53

Rating: 5

It has great Bagels.

Date: a year ago

Review №54

Rating: 4

Date: a year ago

Review №55

Rating: 4

Date: a year ago

Review №56

Rating: 1

I have been to this location 2x and the first time the experience was arguably a little better but both times it took forever, the girl working at the window/on the speaker is slow and unhelpful. This last time I ordered 2 sandwiches and was there for at least 10 minutes before they even came to tell me they actually didn t have the bagel they said they did at the speaker. Between the customer service and the wait time, none of the food here is worth it. It is under seasoned and over cooked. Try somewhere else

Date: a year ago

Review №57

Rating: 1

Long waits on the drive thru and when we got home they had made a mistake on the order

Date: a year ago

Review №58

Rating: 5

Date: a year ago

Review №59

Rating: 5

Date: a year ago

Review №60

Rating: 4

Ordered some bulk orders for my work. The associate working the counter was killing it. I believe she was the only one there. The only reason I cant give this site five stars although she deserves it is due to the lack of care her maintenance team or manager puts into the place. A lot of the equipment needs some TLC desperately.

Date: a year ago

Review №61

Rating: 1

The staff is half asleep. They dont greet you they just let you stand at the register not even sure if they see me. And they ALWAYS give me the wrong bagel on my online order. Ive drove home and had to come back way too many times. Im done with Einstein. Food is good but not worth the trouble im always going through just to get the right sandwhich

Date: a year ago

Review №62

Rating: 4

Date: a year ago

Review №63

Rating: 3

The guy was taking a longer then expected to make my order then when I got home I noticed he gave me two bottoms

Date: a year ago

Review №64

Rating: 5

Date: a year ago

Review №65

Rating: 3

Food is excellent but staff is very non welcoming. My bf was waiting for my mobile order (10 minutes) and wasn t acknowledged once, he then asked politely if they had an order under my name and they still didn t acknowledge him. About 3 minutes later they said they the order was coming. I come to this location 1-3 times a week and they have always been non welcoming. The only reason I come back is for the food and it being the nearest location to me. If staff was welcoming it would be a 5 star review but they are not.

Date: a year ago

Review №66

Rating: 5

Date: a year ago

Review №67

Rating: 5

Exceptional service All the time! Thank you!

Date: a year ago

Review №68

Rating: 5

Would recommend! Great bagels and friendly staff.

Date: a year ago

Review №69

Rating: 5

Excellent location, great food and service

Date: a year ago

Review №70

Rating: 4

Date: a year ago

Review №71

Rating: 1

I ordered a french toast bagel and they gave me a salty bagel that I didn t ordered for breakfast! Honestly, the least y all can do is double check the order before handing it over to the customer! Imagine sitting down to eat breakfast only to find out they messed up your order! So disappointing!

Date: a year ago

Review №72

Rating: 4

Fast, friendly and great food/coffee as always.

Date: a year ago

Review №73

Rating: 5

The farmhouse breakfast was amazing!!

Date: a year ago

Review №74

Rating: 5

Quick drive through service, great fresh bagels.

Date: a year ago

Review №75

Rating: 4

Nice clean location . Im not a coffee drinker but like this better than Starbucks. They make a mean Hot Chocolate

Date: a year ago

Review №76

Rating: 4

Date: a year ago

Review №77

Rating: 4

Date: a year ago

Review №78

Rating: 5

Ordered a bunch of bagels for my sons teachers. Quick service and friendly staff.

Date: a year ago

Review №79

Rating: 2

Bad experience with drive-thru order, quality of food. Terrible! Been there many times. Worst tine being there.

Date: a year ago

Review №80

Rating: 4

Quick, tasty food! Service wasnt bad either!

Date: a year ago

Review №81

Rating: 5

Good food, reasonable prices

Date: a year ago

Review №82

Rating: 5

Date: a year ago

Review №83

Rating: 5

Manuel and Abby were so nice and helpful :)

Date: a year ago

Review №84

Rating: 5

Great food.

Date: a year ago

Review №85

Rating: 3

Bagels are hit or miss some days. The last time we got them, they were hard and dry. The staff seemed to be new so they were very slow.

Date: a year ago

Review №86

Rating: 1

I love bagel bros but this location disappointed me today. My shake was watery like they left it sitting too long and my bagel was burnt.

Date: a year ago

Review №87

Rating: 5

Date: a year ago

Review №88

Rating: 5

Einstein Bagels are the best in the world ! I can t wait to have my favorite brunch or lunch specials every weekend and the Darn Dark Cofee it s amazing , so far my orders were always accurate they never ever missed anything I can trust always to order through my app and be confident I ll get home and have everything there !

Date: a year ago

Review №89

Rating: 5

Date: a year ago

Review №90

Rating: 4

Date: a year ago

Review №91

Rating: 5

Date: a year ago

Review №92

Rating: 1

Just got home after going through the drive thru. Ordered a bakers dozen with 2 cinnamon raisins, 2 French toast, 2 chocolate chips and 7 honey wheat. Was told they only had 3 honey weats and i said okay make the rest chocolate chip. Got home to find I had no honey wheat and only 12 bagels. Not a happy.

Date: a year ago

Review №93

Rating: 5

I love their bagels! We got this Brunch Box for church.

Date: 2 years ago

Review №94

Rating: 2

I have been to this location many times and today was the worst. I had a difficult time hearing the young man taking my order. I ordered my bagel toasted it was not toasted I ordered a egg and bacon cheese and I didn t get any bacon. So disappointing

Date: 2 years ago

Review №95

Rating: 5

Always love Einstein Bros Bagels but love this location as it has a drive through as well which is very convenient for me

Date: 2 years ago

Review №96

Rating: 1

This location needs a major overhaul when it comes to staff and management. Sitting in a drive thru for over 20 minutes is simply unacceptable. I finally got to the window. Paid. Waited 5 min for my TWO bagels. And waited who knows how long for a chai tea just to decide I wanted money back as the window girl out of no where decided SHE was going to make it. So I had been waiting there, with at least 8 cars behind me, for who knows how long at this point and they hadnt even started my drink.I decided I didn t and couldn t wait any longer with my crying babies in the backseat and got my money back. This location needs training. And quick. Before it goes out of business due to terrible service. Ill be going to Panera or Starbucks instead.

Date: 2 years ago

Review №97

Rating: 5

Date: 2 years ago

Review №98

Rating: 5

Date: 2 years ago

Review №99

Rating: 3

Always a very long wait in the drive thru

Date: 2 years ago

Review №100

Rating: 4

Quiet and laid back. It reminds me of Starbucks. Good bagels, friendly service.

Date: 2 years ago

Review №101

Rating: 5

Date: 2 years ago

Review №102

Rating: 1

Terrible service. They only have one person taking orders and like 5 people making the sandwiches. I had to wait over 10 minutes in front of the cashier because she was making an order for a customer instead allowing the other 5 people taking care of that

Date: 2 years ago

Review №103

Rating: 4

UPDATE 09/11/2022 What once was 1 star is now 4 stars. What changed? A new manager. The bagels are now bigger, and the staff is more efficient. What was broken has now been fixed. Bravo!! OLD REVIEW If you don t mind cleaning off your filthy table before sitting down for some weak coffee and a small, overpriced bagel, this is the place for you!

Date: 2 years ago

Review №104

Rating: 4

Date: 2 years ago

Review №105

Rating: 5

Date: 2 years ago

Review №106

Rating: 5

Mike the cashier is absolutely amazing. My card decline ( wrong card) and mike pulled me to the side and Discreetly told me and waited for me to retrieve my credit card from the car, it was super busy. He didn t make me feel embarrassed or unimportant, thank you so much mike! You deserve a raise.

Date: 2 years ago

Review №107

Rating: 5

Always really yummy, and the staff is so nice. I love that this location has a drive through!

Date: 2 years ago

Review №108

Rating: 4

The employees at this place are super friendly & kind & helpful. I ordered Nova Lox with extra add-on avocado. The savory flavor of the salmon and cheese bagel with soft avocado and cream cheese went so well altogether. The cold brew was fresh and refreshing too. The only thing I was not that satisfied was this place is neither super clean nor cute, so I took one star out. It seems to me that this place needs some kind of renovation- like replacing old chairs and tables with nice, cute ones, and also needs to get some work done in the kitchen area. Except for the interior part, it was overall a satisfying experience for me:) If u want to grab a quick breakfast bagel on the way to go to work, this place is the right place for you!

Date: 2 years ago

Review №109

Rating: 4

Decent bagel. Professional staff and clean dining area. I think Panera bagels taste better.

Date: 2 years ago

Review №110

Rating: 5

1st time to eat Einstein Bagels. Fabulous!!!!!!!!!!!!!!

Date: 2 years ago

Review №111

Rating: 5

Really enjoyed this place. Friendly staff, great selection. The bagels are not too dense. I particularly like the breakfast bagels.

Date: 2 years ago

Review №112

Rating: 4

Delicious bagels.

Date: 2 years ago

Review №113

Rating: 4

Fast & efficient. Great food

Date: 2 years ago

Review №114

Rating: 5

I used the drive through window, and both of the people working were so friendly, and prompt. There was sadly very little lox on my bagel, and more onion than lox. It wasnt worth the over $5 it cost. Otherwise, it was a great visit.

Date: 2 years ago

Review №115

Rating: 5

Lucky to have this as the closest location. Team members are often working fast and efficiently, they always offer a smile and go above and beyond if a certain bagel runs out. Coffee bar is often replenished on time and newspapers are always available. Overall the place is decently cleaned and the ambiance is always good and welcoming. Definitely the must-go place for delicious bagels.

Date: 2 years ago

Review №116

Rating: 5

The Tasty Turkey is Amazing taste so fresh. Coffee is really strong and I love it definitely gives me the morning boost I need. Definitely recommend!

Date: 2 years ago

Review №117

Rating: 3

Sadly, in 2022 still no vegan options on their menu. They do have almond milk for their coffee drinks. Ordered avo toast.

Date: 2 years ago

Review №118

Rating: 4

Date: 2 years ago

Review №119

Rating: 5

Einstein Bros Bagels are the best bagel especially on Monday with their Bakers Dozen special. Their egg breakfast are fast and tasty.

Date: 2 years ago

Review №120

Rating: 4

Date: 2 years ago

Review №121

Rating: 4

This one has a drive thru. Looks like it draws an older crowd, nothing wrong with that. Needs updating and cleaning inside. Service was good. Wouldnt recommend the drive thru if you are in a rush. Was nice to see one of these still standing.

Date: 2 years ago

Review №122

Rating: 5

Best bagel sandwich I have ever had ...so so good

Date: 2 years ago

Review №123

Rating: 5

Never went before and was extremely satisfied with the service and the food!

Date: 2 years ago

Review №124

Rating: 5

Date: 2 years ago

Review №125

Rating: 4

Food was okay but the prices are just put of control.

Date: 2 years ago

Review №126

Rating: 3

Wait time was ridiculous on Saturday, bagel were cut all wrong and unfriendly staff

Date: 2 years ago

Review №127

Rating: 4

Quiet and busy

Date: 2 years ago

Review №128

Rating: 5

Date: 2 years ago

Review №129

Rating: 5

Farmhouse Sandwich, need I say more!!

Date: 2 years ago

Review №130

Rating: 4

My fav

Date: 2 years ago

Review №131

Rating: 5

Date: 2 years ago

Review №132

Rating: 5

Date: 2 years ago

Review №133

Rating: 5

I placed an order online for the morning of 2/24 when the roads iced over, not realizing the roads had actually gotten bad. Naturally, there was nobody there when I arrived, as well they shouldn t be. Nobody should have been driving. I went up there this morning and the young lady who helped me(the manager on duty I believe) was extremely courteous. Apologetic, even. However, there was no reason to apologize. She gave me a free coffee for my inconvenience. She has helped me in the drive thru on many occasions. I can tell you I wouldn t be as nice to people as she s always been to me if I had to be at work so early. She s wonderful.

Date: 2 years ago

Review №134

Rating: 5

Date: 2 years ago

Review №135

Rating: 2

Mid they dint have cream cheese one time get your stuff together Einstein bros

Date: 2 years ago

Review №136

Rating: 4

Date: 2 years ago

Review №137

Rating: 5

I Just Want to Thank The Friendly staff there. I came in to get some bagels from my mom while my dad was having surgery and I forgot my wallet and my Samsung card wouldnt work and so they just gave me the bagels. Thank you for being so awesome

Date: 2 years ago

Review №138

Rating: 4

Had a good bagel with schmear. Can t complain with it minus it s expensive but all Einstein s are similar pricing

Date: 2 years ago

Review №139

Rating: 5

Love this location! Always great service. Thank you.

Date: 2 years ago

Review №140

Rating: 5

This is one of my favorite Einstein locations! Wonderful coffee, especially the Skinny Vanilla Latte. The food is consistently good, the staff is friendly and the drive thru convenient for food on the go.

Date: 2 years ago

Review №141

Rating: 2

Date: 2 years ago

Review №142

Rating: 5

Date: 2 years ago

Review №143

Rating: 5

Date: 2 years ago

Review №144

Rating: 5

Date: 2 years ago

Review №145

Rating: 5

The best bagels Ive ever had! The Texas Brisket is the absolute best!

Date: 2 years ago

Review №146

Rating: 2

The line in the mornings take too long for just a bagel. Also, several times the order wasnt made the way I asked for it. Schedule an additional person for opening.

Date: 2 years ago

Review №147

Rating: 5

Date: 2 years ago

Review №148

Rating: 5

Date: 2 years ago

Review №149

Rating: 4

Date: 2 years ago

Review №150

Rating: 5

Date: 3 years ago

Review №151

Rating: 5

Date: 3 years ago

Review №152

Rating: 2

I love Einstein bagels, but my visit here today was quite disappointing in comparison to previous visits. Customer service was good and everyone that helped is was nice. The speed and timing was where they were disappointing. The bagels came out significantly earlier than the iced coffee and cold brew, so the bagels ended up cold by the time everything in my order was done. My bagel was lacking on cream cheese and had one lonely slice of onion. It was definitely a sub-par bagel. Hoping that theyre back to normal next time I visit. Also, the cold brew coffee was delicious, definitely recommend getting it.

Date: 3 years ago

Review №153

Rating: 1

This place needs a major lesson in time management. Especially how to take a large order but make sure everyone else in line has had their order taken before the person at the register fills the THREE DOZEN BAGEL ORDER! I only wanted two bagels!

Date: 3 years ago

Review №154

Rating: 5

Date: 3 years ago

Review №155

Rating: 5

Its five stars for the coffee. Its darn good. Bagels and the people are good too. But the coffee... Whoa.

Date: 3 years ago

Review №156

Rating: 5

Jesse was very helpful when it came to what was available and what was the best there. He answered all my questions and was very polite. I do wish they broight the potato and spinach florentine back to this location.

Date: 3 years ago

Review №157

Rating: 4

Date: 3 years ago

Review №158

Rating: 3

Date: 3 years ago

Review №159

Rating: 3

Slow spent over 9 Minutes in the Drive-Thru

Date: 3 years ago

Review №160

Rating: 3

Good bagels, marginal service.

Date: 3 years ago

Review №161

Rating: 5

Date: 3 years ago

Review №162

Rating: 1

Something is always wrong here. I don t get it. It s a high-traffic location, but they almost never have enough bagels made. They also take FOREVER. I ve spent more than 15 minutes stuck in this drive through after placing my order. multiple times. The first time or two you d expect it s someone buying their whole office breakfast. Nope. It s just this place taking an absurdly long time to make a bagel. I do not understand. The other thing that really puts me off about this location is one of the guys on staff here is almost ALWAYS in a foul mood. He s rude, sour to customers, and acts like your order is a huge inconvenience to him. He audibly sighs over the drive through speaker if you ask him to add or remove anything from an item. Cream cheese on the side? *sigh* Add bacon? *sigh* It s not every time, but it s so often my girlfriend and I both independently noticed and have been avoiding this location as a result. He just sucks the joy out of your morning for no reason.

Date: 3 years ago

Review №163

Rating: 1

There is always something wrong in this place. It doesnt matter what day it is. I only get a 30 min break. I came in on a Sunday, they were packed but still took them almost 30 min to get my order. Today I come through the drive thru hoping it will be quick. I came in at 10:03 am, it is 10:18 and their speaker isnt working it says to pull up to the window. Still in line not even able to put in my order. This place sucks! They either need employees that are willing to work or hire more people so that they can meet customer needs.

Date: 3 years ago

Review №164

Rating: 5

Date: 3 years ago

Review №165

Rating: 5

Date: 3 years ago

Review №166

Rating: 5

Young man at the counter was very friendly and helpful.did my order quickly I was in and out quick

Date: 3 years ago

Review №167

Rating: 5

Their bagels and coffee have always been great. I love how early they open, too, making it super convenient for pickup to share with fellow coworkers on occasion and when I do...theres never anything remaining at the end of the day other than crumbs and an empty box!

Date: 3 years ago

Review №168

Rating: 1

I would like to say that I am not bothered, but I guess I am bothered enough to write a review which is something I would normally not be inclined to do. There was only my party and another customer with her son. The other customer, who approached the counter several times with many requests, was given her order (in her hand) when their order was ready. Meanwhile, as we waited and continued to wait we noticed a bag sitting on the counter unclaimed. I approached the counter to inquire since there was still no one else in the store at the time. Turns out it was our order that had been sitting there for an unknown amount of time. Of course, we would have liked the same courtesy and service that was afforded to the other customer, but especially during this time of Covid-19. The other customer was kindly handed their bag so I guess they didnt have to worry about the last time the front counter may have possibly wiped down. Usually we are greeted by a tall guy who is not only welcoming, but thorough so anytime we have seen him we know we are going to have a great experience...It is unfortunate for us this time, during his absence, this was our experience...just sayin

Date: 3 years ago

Review №169

Rating: 1

Flies on the food. Wouldn t sell certain bagels to save some. Flies in the restaurant.

Date: 3 years ago

Review №170

Rating: 4

Date: 3 years ago

Review №171

Rating: 3

Kinda slow, we got a coffee instead of the hot chocolate we ordered, but food was good

Date: 3 years ago

Review №172

Rating: 4

Date: 3 years ago

Review №173

Rating: 5

Date: 3 years ago

Review №174

Rating: 4

Date: 3 years ago

Review №175

Rating: 1

Very rude staff member taking orders

Date: 3 years ago

Review №176

Rating: 5

The drive thru guy was amazing!

Date: 3 years ago

Review №177

Rating: 5

Date: 3 years ago

Review №178

Rating: 5

Date: 3 years ago

Review №179

Rating: 5

The best Einsein bagel place. Love their drive-thru.

Date: 3 years ago

Review №180

Rating: 5

Good variety of bagels and quick service. We dont have them in Louisiana. Always buy Einsteins bagels when I visit to take home.

Date: 3 years ago

Review №181

Rating: 5

Date: 3 years ago

Review №182

Rating: 4

Standard bagel place , theyre fast here but at the end of the day nothing special

Date: 3 years ago

Review №183

Rating: 4

I am a regular at Einstein bagels, weekly 1ce at-least. I ordered through the mobile app and went in for the pick up also noticed that there was a huge crowd in the drive through. My order was ready with my bagels and my favorite caribou coffee. Dang, when I got back into my car with my fiend driving back home, opened the parcel with a burnt bagel rather than toasted. Very disappointed but got a refund through rewards via my tweet responded by @einsteinbros which is really good Would have been a 5 star if my food was prepared carefully. Thank you Einstein.

Date: 3 years ago

Review №184

Rating: 5

Theyre able to handle my random 75-100 bagel orders without batting an eye so thats cool. Staffs pretty nice for the most part. Oh and the associates love when I come in with those bakers dozen boxes..I tend to get them the fancy ones lol

Date: 3 years ago

Review №185

Rating: 4

Date: 3 years ago

Review №186

Rating: 3

I really like Einstein Bros. The bagels are always fresh and very tasty. Something has to be done with the drive through. It is painful slow and has been since I started going here 5 years ago. They had 4 people working yesterday and I had to wait about 5 minutes to just place the order in the drive through. If you want good food, they are your choice, if you want a quick pick up on your way to work, may want to go somewhere else.

Date: 3 years ago

Review №187

Rating: 5

Great and professional staff. Always friendly and super attentive. For a chain, they make getting my breakfast in the morning like going to the neighborhood local spot. Appreciate you guys!

Date: 3 years ago

Review №188

Rating: 5

Always good and coffee !

Date: 3 years ago

Review №189

Rating: 4

Date: 3 years ago

Review №190

Rating: 3

A bit expensive for their bagels but fresh food.

Date: 4 years ago

Review №191

Rating: 5

I receive wonderful service at this Einstein Bagel store thank you for understand what customer service means

Date: 4 years ago

Review №192

Rating: 2

This place is always out of bagels.if u know u busy why dont yall cook extra.everytime I come time to buy bagels i find out you out of onion and garlic bagels

Date: 4 years ago

Review №193

Rating: 5

Good old neighborhood Einstein BB. Drive thru may seem long but its faster than you might think. Only bagels I get around.

Date: 4 years ago

Review №194

Rating: 5

Mike did a great job helping us.

Date: 4 years ago

Review №195

Rating: 5

Date: 4 years ago

Review №196

Rating: 5

Easy ordering a fantastic food!

Date: 4 years ago

Review №197

Rating: 1

They were out of almost every bagel except for 3. Which isn t even the worst part just a heads up if you re going towards lunch time. The worst part is that I ordered an egg white avocado and tomato sandwich and I specifically mentioned no bacon, twice. When I got home and opened the sandwich, of course it had bacon on it. Bacon is against my religion and I have to toss the entire sandwich in the trash. Funny thing is that there was only one other car behind me so it wasn t like that they were extremely busy. Please check your order before leaving.

Date: 4 years ago

Review №198

Rating: 5

Date: 4 years ago

Review №199

Rating: 5

Good people!

Date: 4 years ago

Review №200

Rating: 4

Date: 4 years ago