Cracker Barrel Old Country Store

5173 I-10, Baytown, TX 77521, United States

Cracker Barrel Old Country Store

About the Company

rating: 4.1

Cracker Barrel Old Country Store offers warm welcomes and friendly smiles with homestyle food made with care and a unique shopping experience – all at a fair price. Whether you’re craving Breakfast All-Day featuring rich Buttermilk Pancakes or lunch and dinner specials like juicy Fried Chicken or slow simmered Chicken n’ Dumplins, there’s something for everybody. Enjoy true Southern cooking at a Cracker Barrel restaurant near you, or order online for convenient pickup or delivery.

Categories

  • American restaurant
  • Breakfast restaurant
  • Diner
  • Family restaurant
  • Gift shop
  • Lunch restaurant
  • Takeout restaurant
  • Restaurant
  • Southern restaurant (US)
  • Traditional American restaurant

Contact Information

Phone: +1 281-421-5091

Website: https://www.crackerbarrel.com/Locations/States/tx/baytown/172/?utm_source=google&utm_medium=maps&utm_campaign=crackerbarrelurl

Address: 5173 I-10, Baytown, TX 77521, United States

Working hours
  • Monday: 7 AM–9 PM
  • Tuesday: 7 AM–9 PM
  • Wednesday: 7 AM–9 PM
  • Thursday: 7 AM–9 PM
  • Friday: 7 AM–10 PM
  • Saturday: 7 AM–10 PM
  • Sunday: 7 AM–9 PM

Photos

Reviews

Review №1

Rating: 5

Had breakfast here, was absolutely delicious. Linda was my server, she was fantastic. She was friendly, attentive, and fast. Will definitely be going again and asking for her.

Date: 14 hours ago

Review №2

Rating: 5

Great food and excellent service!!

Date: a day ago

Review №3

Rating: 5

Went to have breakfast with family. The food was great as always. Been there several times to eat. Friendly faces of the employees. Clean and nice inside and out. Great jobs guys. Thx

Date: 3 days ago

Review №4

Rating: 5

Date: 3 days ago

Review №5

Rating: 1

I will never never eat there again the service is awful and the hostess is very disrespectful. Food made me sick.

Date: 4 days ago

Review №6

Rating: 5

Date: 6 days ago

Review №7

Rating: 5

Date: 6 days ago

Review №8

Rating: 5

Date: 6 days ago

Review №9

Rating: 5

Well my husband and brother in law got meatloaf mac and cheese and baked potato, food was cold sent it back 2 time food was cold again 2 time still cold , Cracker Barrel in Baytown is going down hill , food use to be better there, our waitress Abby done a terrific job , need more of them like her their, they did Comp their food but very dissapointed in Cracker Barrel

Date: a week ago

Review №10

Rating: 5

Date: a week ago

Review №11

Rating: 5

Date: a week ago

Review №12

Rating: 2

My family and I went in for breakfast and our server forgot to bring us syrup so I asked another server by the name of Nico if he can get us some, He hesitated because he was in our server and sure enough he never brought us our syrup. Nico has poor customer service skills and I feel he needs proper training. For him to ignore me because he wasn t serving me it s just not right. Do better Cracker Barrel

Date: a week ago

Review №13

Rating: 4

Date: a week ago

Review №14

Rating: 4

The location I went to seems to be struggling as the dining room has few customers and waitstaff always seems to be newbies. The food was served promptly, was hot and delicious, and I very much enjoyed the chocolate Coca Cola cake that was free to rewards members. My only complaint with CB is the containers are very limited and often unsuitable for leftovers. The waiters say every time that they arent allowed to use containers that are reserved for to-go orders, so my cake which would not fit in a side dish container was taken home in a large styrofoam container. Such a waste and nonsensical. Otherwise I love Cracker Barrel!

Date: a week ago

Review №15

Rating: 5

Date: a week ago

Review №16

Rating: 5

Food was terrible and so was the service.

Date: 2 weeks ago

Review №17

Rating: 5

Date: 2 weeks ago

Review №18

Rating: 5

I like this place because of the food (it reminds me old country food from my country). The service is great and also the prices

Date: 2 weeks ago

Review №19

Rating: 5

Date: 2 weeks ago

Review №20

Rating: 5

I always love the experience at Cracker Barrel. They are always a family to me. I m happy to be staff and employee there. I do always enjoy the discount on food and gift shop.

Date: 2 weeks ago

Review №21

Rating: 3

I ordered the combo plate with meatloaf and home style chicken. To say the least I was disappointed. The meatloaf has too much breading in it and the chicken was overdone. I won t order that again. The service was great and no problem with atmosphere.

Date: 2 weeks ago

Review №22

Rating: 5

Great atmosphere and very good food!

Date: 2 weeks ago

Review №23

Rating: 5

I love the service and their food. It never disappoints. One of my favorite places to eat.

Date: 2 weeks ago

Review №24

Rating: 2

Ordered Curbside pickup that was supposed to be ready at 2:20 pm on Thursday 9-12-24 arrived at 2:15 pm and parked, sent arrival notification and sat in the car with my wheelchair bound mother until 2:45 pm when we finally got our order. They were not even busy, approx. 8 or 9 cars in the parking lot.

Date: 3 weeks ago

Review №25

Rating: 3

Date: 3 weeks ago

Review №26

Rating: 5

Date: 3 weeks ago

Review №27

Rating: 4

Food was good and the service was great. Our server checked on us several times and made sure our glasses were full. The Sunday Pot Roast was good.

Date: 3 weeks ago

Review №28

Rating: 5

First time to this location. I absolutely loved the fact that all locations treat and take care of the customers with the utmost respect . My order came out extremely delicious, fries could be a little less salty but still delicious.

Date: 3 weeks ago

Review №29

Rating: 5

Date: 3 weeks ago

Review №30

Rating: 5

Date: 3 weeks ago

Review №31

Rating: 5

Love It

Date: 4 weeks ago

Review №32

Rating: 5

Never disappoints! The wait wasnt bad, the bread was delicious! And the food was amazing! Good ol country cookin hits the spot every time!

Date: 4 weeks ago

Review №33

Rating: 5

My food was delicious and my server was great! Wish i could remember her name. Thank you

Date: a month ago

Review №34

Rating: 3

Disappointed with the food on this visit. We arrived at eleven for an early lunch and my mom s meat loaf was obviously leftovers and very dry. My entree appeared to be leftovers as well. Our food was ok .but I had leftovers at home I could have ate. That being said the biscuits were as always wonderful .

Date: a month ago

Review №35

Rating: 5

Date: a month ago

Review №36

Rating: 4

Date: a month ago

Review №37

Rating: 4

Love Cracker Barrel but would love to see more vegetables on the menu. Lower carbs options also. Love the gift shop also!!! Vegetarian options: Would love to see more vegetables on the menu and please bring back cabbage

Date: a month ago

Review №38

Rating: 2

Quality of food has gone down while he price is going up. They are charging extra for things that are supposed to be included with the meal.

Date: a month ago

Review №39

Rating: 2

To go order was missing one of my sides. Also not a fan of the chicken tenders theyre too thin and rubbery

Date: a month ago

Review №40

Rating: 1

Never eat here. Management is completely rude and unprofessional

Date: a month ago

Review №41

Rating: 1

Very bad experience, I ordered an order of Bacon for my son and it never arrived, also the boy did not seem to understand in the least the work he was doing, I asked him for coffee and it was more water than coffee and then he was charging me double, I also asked for an egg extra on my plate and it never arrived anyway, plus a larger table arrived and their food arrived first and there were more of them??? What happened there? I dont want to think about racism

Date: a month ago

Review №42

Rating: 2

Walked in for a late breakfast, not busy at all. At least 6 tables in my area still had dirty dishes on them. Floor was filthy. Place continues to go downhill. Shame. They need bussers, the waiters shouldn t have to sweep up trash, clean dirty tables then turn around and serve food 5 seconds later. Poor management.

Date: a month ago

Review №43

Rating: 5

This place is always busy great service and food comes out fast.

Date: a month ago

Review №44

Rating: 5

it was good Parking: very spacious Food : 5/5 |

Date: a month ago

Review №45

Rating: 5

By far the best experience all year!! My family and I came here on a Sunday expecting a long wait. We were told 15 mins but was seated in 2 mins. My waitress Omega was PHENOMENAL!! I loved her wonderful smile as well as her honesty and knowledge on the top best foods. Everyone at my table had no complaints on the food. Everything was freshly made, very juicey and tasty. With all the food received the price was so unexpectedly reasonable. I really enjoyed my visit and definitely loved Omega and the excellent customer service she provided us. We will be back. I highly recommend the Homestyle Chicken. Extremely juicey and flavorful.

Date: a month ago

Review №46

Rating: 2

Ordered food to eat there. Was not really hot when I got it. Very disappointed. Their special was $15. Sides good, but they were out of my favorite. Just very disappointed in whole restaurant.

Date: a month ago

Review №47

Rating: 2

The food was just mediocre. Told the person waiting on us that my mom only wanted one egg. He just kept arguing that it came with two. This is the most ridiculous thing in the world. They cant seem to just do what you want. He certainly wasnt paying for the meal. Wont EVER go here again.

Date: a month ago

Review №48

Rating: 5

The food and the service was very good. The breakfast was so good .The server was so nice.

Date: a month ago

Review №49

Rating: 5

Always a good, honest meal. Lots of healthy choices. Great server. I love that the calories are on the menu

Date: a month ago

Review №50

Rating: 4

Date: a month ago

Review №51

Rating: 5

Like always everything was so good, the only thing my daughter always want the chicken tenders in the kids menu but they start serving till 11:00am our waiter helped us out to getem at 10:30 thats a good point for him

Date: a month ago

Review №52

Rating: 5

My relatives came into town where I was working so we had breakfast at Cracker Barrel. We enjoyed the service and the food. We were seated very quickly and our food came out surprisingly quick considering how full the restaurant was! The staff were very nice and professional. I would definitely eat there again.

Date: a month ago

Review №53

Rating: 5

Date: a month ago

Review №54

Rating: 2

Save your money and eat somewhere else

Date: a month ago

Review №55

Rating: 5

Date: a month ago

Review №56

Rating: 5

Date: a month ago

Review №57

Rating: 5

The food is awesome

Date: a month ago

Review №58

Rating: 5

Date: a month ago

Review №59

Rating: 5

Awesome like always

Date: a month ago

Review №60

Rating: 4

Date: a month ago

Review №61

Rating: 3

Date: a month ago

Review №62

Rating: 4

Everything was great ...food, service, atmosphere...except the landscaping outside was in disarray...grass hadnt been mowed, sidewalks edged, weeds removed. In other words the entrance to the restaurant was unsightly.

Date: a month ago

Review №63

Rating: 1

Date: a month ago

Review №64

Rating: 3

Date: a month ago

Review №65

Rating: 1

When ever in the Houston area on business, we always come to this particular restaurant, everyone knows us. Its like going to a familys gathering. Parking: If you happen to have just your truck, or RV there is an easy enough place to park and get there off the street. You do park straight into the back area of the store/restaurant, but then its just as easy to get back out, once youre done.

Date: a month ago

Review №66

Rating: 5

My food were cold on arrival Parking: parking was fine Service : 5/5 |

Date: a month ago

Review №67

Rating: 4

I was having a rough morning and didnt think it could get any better than this little lady came and took my order she had a lot of people to take care ofbut her service was amazing and was very sweet will definitely come again

Date: a month ago

Review №68

Rating: 1

Place is not clean you can see the big ball of dust next to the table and service was not good and food was well let s just say I have had better I mean my fried pickles were burnt not a lot but a little non the less they were burnt My waitress was very well I felt like she was rushing me I had not even ate half my food and she was trying to pick it up and she asked me like a total of 6 times if I was done and there were other issues but needless to say my experience at this place was very UNPLEASANT

Date: a month ago

Review №69

Rating: 4

I have always liked Cracker Barrel, except for one thing. The wait staff are not as attentive as every other places we go. They seem to disappear when you need service.

Date: a month ago

Review №70

Rating: 3

Date: a month ago

Review №71

Rating: 3

Date: 2 months ago

Review №72

Rating: 5

Rosie is awesome! Best waitress we have ever had there!!!

Date: 2 months ago

Review №73

Rating: 5

Date: 2 months ago

Review №74

Rating: 5

It was pretty crowded, but it was at lunchtime when I was there. The service is really nice and the food is delicious. And the shop has a lot of cool stuff, too.

Date: 2 months ago

Review №75

Rating: 4

The steak and eggs are really good with hash brown casserole.

Date: 2 months ago

Review №76

Rating: 5

Date: 2 months ago

Review №77

Rating: 5

Delishes breatfast

Date: 2 months ago

Review №78

Rating: 5

Date: 2 months ago

Review №79

Rating: 5

Date: 2 months ago

Review №80

Rating: 1

It was so ghetto . The people next to me at a different table was starting stuff with my waitress . So uncalled for . And on top of that when I went to pay for my food the people in line yelled at me and said there is no longer two lines like ????? Okay, so you have to yell at me for thinking there was two lines ? It was a mess . Never going back .

Date: 2 months ago

Review №81

Rating: 1

TERRIBLE SERVICE WAITING 1 HOUR AND THIRTY MINUTES FOR THE FOOD TO BE SERVE!

Date: 2 months ago

Review №82

Rating: 4

Love this place, always busy. Great food, good service

Date: 2 months ago

Review №83

Rating: 4

Date: 2 months ago

Review №84

Rating: 5

Besides the fact that I just notice is cracker barrel and not crackle barrel..I love this place, is so homey and not bank account friendly. It never fails, your stomach comes out bigger and your wallet smaller. Food is really good, the berry French toast bake is MMMMM...and I love all the holiday themes..even if they put Halloween stuff in july..is all good..still bought it..lol The waiters/waitress are so welcoming and nice, never rude. I really like their personalized aprons. Is nice to know the person apart from just a server. On another note, they do need a bigger place cus Im always knocking stuff down when Im walking around and yes, I end up buying it too..regardless, breakfast here is like eating at my , and last, lets not forget the buttermilk biscuits, soooo GOOOD!!! Parking: Lots of parking Kid-friendliness: Kids love it here Wheelchair accessibility: Wheelchairs are welcome

Date: 2 months ago

Review №85

Rating: 2

I love the breakfast, but not happy with the pricing. The will charge for any substitution on your order, we ended up paying almost $20 for a plate of 2 eggs and hash brown, paid $39.89 for 2 plates and 1 orange juice. Waiting time 15-20 minutes we ended up waiting for 1 hour. Service time is very slow, the sunny side up eggs whites is not cooked well I will never go back.

Date: 2 months ago

Review №86

Rating: 1

Update 7/28 - WORST SERVICE EVER! Where do I start? Being served lukewarm water, waiting to syrup for pancakes for 20 minutes, waiting on 1 order that never came because they kept messing it up . Spoke to a manager (Eli) and not once were we offered an apology, we were told they were short staffed but everyone was being served accordingly, that the ice machine had mold yet drinks with ice kept coming out, ANOTHER SERVER CAME OUT TO OFFER US ICE WATER yet there s mold in the machine ?? My family and I were there on 10/25 to have a late breakfast and were served by the most wonderful server around. She was very nice, attentive and always had a smile on her face behind the mask. Cierra made the whole experience a whole lot better, kudos to her, she deserves a raise!

Date: 2 months ago

Review №87

Rating: 5

Its a place where you can enjoy good breakfast with your family and good friends.

Date: 2 months ago

Review №88

Rating: 5

Our waitress was Cynde and she was awesome, she provided the service we have ever experienced here at Cracker Barrel!

Date: 2 months ago

Review №89

Rating: 4

Date: 2 months ago

Review №90

Rating: 3

Every time I go it s always the same!!! You re always out of cornbread . The waitress always says it will be a few minutes they re making some. She brings us the meal we finish the meal. We get ready to go home and that s it no cornbread. I don t know what the problem is, but that s why I come to Cracker Barrel getting really old.

Date: 2 months ago

Review №91

Rating: 5

Date: 2 months ago

Review №92

Rating: 1

Plastic ceramic in my gravy, butter was frozen. Old man manager didn t say nothing he just walked away. Lost my appetite

Date: 2 months ago

Review №93

Rating: 5

My granddaughter loves this place!

Date: 2 months ago

Review №94

Rating: 5

Date: 2 months ago

Review №95

Rating: 5

Date: 2 months ago

Review №96

Rating: 1

Date: 2 months ago

Review №97

Rating: 5

The staff from Greeters - Seaters - Wait-Staff are friendly, polite & efficient. The service was fast and available. The taste was spot-on!! Thanks, Crew!! Vegetarian options: We had vegetables (turnip greens, mashed potatoes, grits and pinto beans. Yes we picked some meat products out of the dish, but are accustomed to doing such when visiting bib-box restaurant chains. We survived and will continue to eat at Cracker Barrel.

Date: 2 months ago

Review №98

Rating: 1

Gift shop is lovely, but the restaurant is dirty and dated. I cook better breakfast at home for me family, dont waste your time or money here.

Date: 2 months ago

Review №99

Rating: 5

Date: 2 months ago

Review №100

Rating: 1

About two pancakes for my mother and three pancakes for myself. They charge an extra four dollars for one pancake. I know the prices are high, but that is ridiculous and obvious that they are price gouging.

Date: 2 months ago

Review №101

Rating: 5

Date: 2 months ago

Review №102

Rating: 5

Date: 2 months ago

Review №103

Rating: 2

My food was over cooked. Chicken was burnt so badly, I gave it to the dogs. The order wasn t correct and I had to go back in to get missing items

Date: 2 months ago

Review №104

Rating: 5

I JUST WANTED TO SAY, THANK YOU SO MUCH FOR HIRING XANDER EXCELLENT EMPLOYEE AS A WAITIER I LOVE THE WAY HE BOW DOWN TO LEVEL TO THE CUSTOMER TABLE.

Date: 2 months ago

Review №105

Rating: 4

Date: 2 months ago

Review №106

Rating: 5

Lunch time, the restaurant was busy, but we were not neglected.

Date: 2 months ago

Review №107

Rating: 1

Sad so sad. I guess some things just dont change. U give excuses not to sit a family, but u sit others who walk in behind us. Its bad when other customers are noticing it also. This is NOT a FAMILY ATMOSPHERE UNLESS U WANT TO TEACH UR KIDS ABOUT HOW SOME PEOPLE ARE NOT TREATED EQUAL.

Date: 2 months ago

Review №108

Rating: 1

Date: 2 months ago

Review №109

Rating: 3

Date: 2 months ago

Review №110

Rating: 3

I ordered breakfast curbside ONLINE, arrived, checked in via curbside text link, no one brought food. I went inside , I spoke to a woman at register, explained why I was there . Was quickly interrupted by a young guy that said Ummm we AREN T doing to go orders! ( this a day after hurricane ) I said well your website accepted my order & took my money , so I need to get my money back. He radioed manager , and looked back at the other woman and said we are doing to go orders. He never addressed me with that reply. Then he looked up and sees a fellow coworker , smiles and starts flapping hands and happily runs to her saying , oh my god !! And hugs her. Then returns to counter , as he passes I ask well can you find out how long it will be so I know where to wait ? ( store or car?) he snarls his face up at me and said we are running 30-40 min behind!! Then he snatches up a phone and goes back to helping at register. I told the other woman , that he was rude. She apologized for the miscommunication and I assured her it was not HER fault. I turned and went to the car. A short time after, my food arrives to car. I told that young lady that the guy at register was rude and handled that situation poorly ! She apologized and I told her also , not your fault but I will definitely make a report about how he treated me. This is not acceptable anytime, whether we are dealing with aftermath of a Hurricane or not ! He had no idea what MY situation was and what I was dealing with , and I certainly did NOT need to be treated the way he treated me. Parking: Curbside parking in very front is helpful. It was on side of building but moved.

Date: 2 months ago

Review №111

Rating: 4

Date: 2 months ago

Review №112

Rating: 2

Shoddy service. Food didnt come out of kitchen at same time. Missing items. If I go back itll be awhile. Food

Date: 2 months ago

Review №113

Rating: 5

Date: 2 months ago

Review №114

Rating: 5

Date: 2 months ago

Review №115

Rating: 4

Super quick 45-minute wait was only 14 minutes and our food came out quickly too! Very satisfied!

Date: 2 months ago

Review №116

Rating: 4

Their portions have gotten smaller. Food still good. We go for breakfast only...

Date: 2 months ago

Review №117

Rating: 1

First time EVER visiting and eating at a CB. The food here was blah. The eggs were cold, the hashbrown casserole was trash. I only ate the pancakes and bacon because the ham was too tough.

Date: 2 months ago

Review №118

Rating: 5

Date: 2 months ago

Review №119

Rating: 5

Date: 3 months ago

Review №120

Rating: 5

Great Food and service

Date: 3 months ago

Review №121

Rating: 1

Do NOT join the online waitlist. I was told by the hostess it does not make a difference. When you get to this crackle barrel you will be added to their waitlist. I joined online so my wait would be shortened. What is the point of having it online if I have to check in and wait an additional 30 min to be seated once I arrive. I can t stand places that waste peoples time.

Date: 3 months ago

Review №122

Rating: 5

The food and service here were fantastic.

Date: 3 months ago

Review №123

Rating: 5

Date: 3 months ago

Review №124

Rating: 3

Very busy. Food was barely warm. Usually good Parking: Very busy Food : 3/5 |

Date: 3 months ago

Review №125

Rating: 3

The Southern fried chicken was dry and the crust was super hard. It looked like it was double fried.

Date: 3 months ago

Review №126

Rating: 1

Date: 3 months ago

Review №127

Rating: 5

First time here it was amazing the food is amazing the hash brown tots amazing well seasoned and delicious the pancakes just melt with the syrup definitely come try this now!!

Date: 3 months ago

Review №128

Rating: 4

Date: 3 months ago

Review №129

Rating: 2

Service was horrible, waitress giving us spoiled jams and she seemed to be bothered by us. The waitress wouldnt write order down so she got it wrong. Very disorganized and sloppy appearance .

Date: 3 months ago

Review №130

Rating: 4

Date: 3 months ago

Review №131

Rating: 5

Love stopping here on the way to visit family!

Date: 3 months ago

Review №132

Rating: 3

It s a hit and miss when it comes to service, food never disappoints but usually servers forget items, possibly due to how busy they get Kid-friendliness: Kiddos love pancakes and certainly the shop

Date: 3 months ago

Review №133

Rating: 5

Date: 3 months ago

Review №134

Rating: 5

Food is good and prices are good. Associates and waitresses are excellent. Vegetarian options: Excellent choices Food : 5/5 |

Date: 3 months ago

Review №135

Rating: 3

Date: 3 months ago

Review №136

Rating: 1

We ordered the 3 pecan pancakes, and they gave us one syrup when I asked for more the waiter mentioned they only allow 1, I asked if I could speak to the manager because we eat here often and the manage said that it is only one per 3 pancakes and I said this has never happened we usually get two and she her reply was I would love to know all those waiters names so she could fire them. This was the Baytown,TX location and it left a really bad taste in my mouth, also the food was not very good.

Date: 3 months ago

Review №137

Rating: 5

The girl was very nice had a beautiful smile always came to our table to see if we were ok even the manager came once.

Date: 3 months ago

Review №138

Rating: 5

This a place where Comfort & Food to hang out. Staff is very friendly and prompt with their service. The food is always hot and delious.I always try and leave with something from the gift shop there is so many things to ponder while you wait ( not long...... Enough! ).

Date: 3 months ago

Review №139

Rating: 5

The food was delish! The unique items and yester year candies selections are fantastic!

Date: 3 months ago

Review №140

Rating: 5

Country fried steak, mashed potatoes and carrots. Good service. Good food.

Date: 3 months ago

Review №141

Rating: 3

Definitely not the to the standards of a year ago. The food was decent but not what it was previously.

Date: 3 months ago

Review №142

Rating: 4

I ordered the meatloaf/dumpling combo. They didn t put the dumplings in my order. It was very aggravating when I got home to eat and it wasn t there.

Date: 3 months ago

Review №143

Rating: 5

Didnt eat here but found cool UFO gear.

Date: 3 months ago

Review №144

Rating: 5

Date: 3 months ago

Review №145

Rating: 4

Date: 3 months ago

Review №146

Rating: 5

We love eating at cracker Barrel. But sometimes their food is not up to the standards we are used to receiving from cracker Barrel. For example, we ate there last Saturday. I ordered the catfish, and it wasnt good. The catfish was like I was eating catfish crackling. My mother ordered the famous hashbrown casserole it was very salty. My mother couldnt eat it. This is not the standard for cracker Barrel. I would know I have been eating here for over 25 years. I know they have new cooks, but they need to get on the same page. Cracker Barrel is great about making your order right . One last thing they have their ceiling fans running even in wintertime. If they sit you under the fans, and you get cold from the air, some managers will turn the ceiling fan off of you. Then you have some of the managers that will not turn the fan off. They give you a lie like corporate said we cant turn the fan off. We are talking about one fan they refused to accommodate us. Not the service we are used to. Cracker Barrel need to get all their managers on the same page cause there is no unity. Without unity, you will not stand. Like I said, were been going to cracker Barrel for a long time, and it was great. I know it can be that way again. Just be consistent with product, service, and policy. Parking: Cracker Barrel is off of Garth rd. And I10 and there are plenty of parking spaces. Including handicap parking. Kid-friendliness: Cracker Barrel is jud friendly and has a kid menu section. Have high chairs for the babies and booster seats for the toddlers. They have little games on the table. Wheelchair accessibility: You wont have any problems finding a ramp or wheeling them to the table.

Date: 3 months ago

Review №147

Rating: 5

A very family friendly atmosphere filled with old country things the Service was amazing the waiter was polite and professional the food was delicious made hot and fresh just for my belly dont forget to get those biscuits yummy and prices are affordable paying is made easy through the app keep up the awesome work Cracker Barrel

Date: 3 months ago

Review №148

Rating: 5

Good food,

Date: 3 months ago

Review №149

Rating: 1

Ordered curbside online . Got there, and they assured us everything was there . Needless to say, everything wasnt there . Git the Southern Fried Chicken, and the two sides werent there . Called and got put on hold , hung up, called back , got put on hold , hung up, and called again, put on hold . Hung up, and a manager answered. He said hed refund the sides but nothing else . GREAT CUSTOMER SERVICE CRACKER BARREL. ITS NO WONDER YOUR SALES ARE DROPPING. KEEP IT UP, AND YOULL BE THE NEXT RED LOBSTER , OUT OF BUSINESS ! The cost to food quality is also an issue.

Date: 3 months ago

Review №150

Rating: 5

Food came out fast, always on point, presentation was good. Server was Nico great personalty with strong server skills very attentive with refills. 5 out 5 great location will come back again.

Date: 3 months ago

Review №151

Rating: 5

Date: 3 months ago

Review №152

Rating: 5

Cracker Barrel in Baytown, Texas is a great place to eat. Great Food. Great Service. Parking: Easy parking in the lot in front of the store.

Date: 3 months ago

Review №153

Rating: 5

We enjoyed our visit to Cracker Barrel in Baytown Texas.

Date: 3 months ago

Review №154

Rating: 3

Date: 3 months ago

Review №155

Rating: 1

I have been coming to this Cracker Barrel for a long long time, but never had the experience I had. From being put on hold to place an order to arriving home with biscuits instead of cornbread to eat with greens. Saturday night was a horror. Parking: Garth Road in Baytown, Texas

Date: 4 months ago

Review №156

Rating: 5

Date: 4 months ago

Review №157

Rating: 3

I just wanted to let you know the waitress had a very bad attitude. We set at the table for 10 minutes without anyone coming up to ask us what we wanted to drink. When the waitress arrived and asked us what we like to drink, she left with annoyed attitude. When she came back with our coffee, the coffee jug was almost empty. She opened in front of us and reluctantly served us what was left. The rest of our experience won t matter after that. She changed her attitude when we were up bout to leave. Finally she gave us a small smile.

Date: 4 months ago

Review №158

Rating: 1

Date: 4 months ago

Review №159

Rating: 5

Always consistent.

Date: 4 months ago

Review №160

Rating: 5

Great place, friendly staff, awesome food!

Date: 4 months ago

Review №161

Rating: 4

Date: 4 months ago

Review №162

Rating: 5

Had a great breakfast...not crowded, food was good & Erika was excellent server!

Date: 4 months ago

Review №163

Rating: 5

Food was good but the service was excellent! Lillian was patient, polite, and on point. By far the best server I have experienced in many years. The poster child of customer service. We will be back if for no other reason than to see Lillian! Vegetarian options: Dumplings and green beans

Date: 4 months ago

Review №164

Rating: 5

Date: 4 months ago

Review №165

Rating: 5

Great food and service

Date: 4 months ago

Review №166

Rating: 5

Excellent experience, authentic southern food, the service is excellent and the incredible environment feels like you are in a museum. and the food was very delicious. The downside is the waiting time for a table to be available, but this is understandable due to the high demand.

Date: 4 months ago

Review №167

Rating: 1

Very bad services since they have checked us in on the waiting list for around 20 minutes but then we had waited 30 minutes and was told that our name wasnt on the list and we need to have our name get on the waiting list again. Thats ridiculous. The manager should have handle the situation more professional and reasonable rather than told us to get back on the waiting list again (long waiting line). We supported your restaurant almost every week and this is how your restaurant treated us. We are very disappointed and will definitely stopped going there. Your restaurant isnt the only one in town, if your people make a mistake, oks accept and fix it. Dont blame on the system that got malfunction and make us accept your mistake. Very unprofessional and rude.

Date: 4 months ago

Review №168

Rating: 4

Lacey with her smile & great service, made up for the things that went wrong with our dinner, they were really busy that evening, really no fault of hers, that the dinners were cold, the sirloin we ordered to go was tuff, cold & a manager had a miserable attitude on several levels. But Lacey with her dedication to her job and her wonderful smile made it all better. Im sure it was just a frustrating night for all, but you cant let a busy restaurant make your attitude so unbecoming to others, to us that saw you. We as customers, dont deserve that. The fact the manager had it was brought to our attention, was bad for business. So a big Shout out to our waitress Lacey .. Excellent service, friendly & keeping the job professional ... 5 stars Also lots of cute & pretty things in their gift shop, Alot of variety to choose from jewelry, clothing, sweet treats , candy i hadnt seen in years. Loved the gift shop alot

Date: 4 months ago

Review №169

Rating: 5

Skylender C really made my meal experience WONDERFUL!!! TBH I wasnt expecting much I just asked the host not to seat me in the Karen section as Karens stress me out. Luckily I was seated in Skylenders section and had a wonderful time due in major part to being taken care of like I was family. (The good part of the family not the ones you try to dodge at the family reunion) Just one of many examples of how much he actually cared, when I let him know that I wanted unsweetened iced tea with a lot of ice he asked me if he could bring an extra glass of ice for me which was a great suggestion! What a cool person! The location is close to I-10 and Garth road in Baytown.

Date: 4 months ago

Review №170

Rating: 1

Didn t make it to the table !! Hostess would not seat us down at a table for two that was not crowded by other tables with lots of people. He wanted us to sit at a table that was 3 away from a table on one side and about 12 away from a table on the other side. And those Two tables and the one behind it. Where flaxes out with people. Way to crowded and no room. We will never go back.

Date: 4 months ago

Review №171

Rating: 4

Had to send scramble eggs back because the were not done. Need to get strawberry jam, the last few times I have been there you were out. Food

Date: 4 months ago

Review №172

Rating: 4

Ive been coming here for 20yrs, always great. However, this time the food came out barely lukewarm. Still delicious though. Our waitress was awesome too.

Date: 4 months ago

Review №173

Rating: 4

Ive been to this location before and it was good but this time around the place looked bad. It was as if a food fight had taken place. The staff was nice as usual and the food was good.

Date: 4 months ago

Review №174

Rating: 4

Food not as good as it use to be. Mashed potatoes were dry and chicken over cooked.

Date: 4 months ago

Review №175

Rating: 1

The hostess was extremely extremely rude. I asked for a table not in the middle of room. She told me to shut up. I left and didnt spend my money there.

Date: 4 months ago

Review №176

Rating: 2

Date: 4 months ago

Review №177

Rating: 5

I always love Cracker Barrel. It s a home feeling as well as home cooking. Love the fireplace and the menu options.

Date: 4 months ago

Review №178

Rating: 5

Date: 4 months ago

Review №179

Rating: 5

Delicious breakfast and good atmosphere. The service is excellent! I love it. I love it!

Date: 4 months ago

Review №180

Rating: 5

Missing food , kept asking , wait too long

Date: 4 months ago

Review №181

Rating: 5

Date: 4 months ago

Review №182

Rating: 4

Date: 4 months ago

Review №183

Rating: 5

My husband and I had a great experience here. The food was hot and delicious and the service was prompt!

Date: 4 months ago

Review №184

Rating: 4

Date: 4 months ago

Review №185

Rating: 5

want to give a special shoutout to our waiter name for making our dining experience truly memorable. I could not remember her name, but she was a friendly and welcoming

Date: 4 months ago

Review №186

Rating: 4

Date: 4 months ago

Review №187

Rating: 4

Date: 4 months ago

Review №188

Rating: 5

Date: 4 months ago

Review №189

Rating: 5

Date: 4 months ago

Review №190

Rating: 4

Date: 4 months ago

Review №191

Rating: 5

Date: 4 months ago

Review №192

Rating: 2

I had the pot roast, and it was not good at all. Wasted money.

Date: 4 months ago

Review №193

Rating: 1

Waiter got our orders wrong, cornbread was cold as ice. very poor quality food. Porkchops so tuff needed beating with a hammer to eat!

Date: 4 months ago

Review №194

Rating: 3

The person at the check in desk was taking to go orders so it took a while for us to be sat at a table. I had to ask for the floor to be cleaned. Apparently a child was there before us so it was filthy. The waitress was very good.

Date: 4 months ago

Review №195

Rating: 2

My first visit at a Cracker Barrel establishment and it was horrific. We were greeted by a gentleman at the door and he took down my boyfriend s name Jesus and we were told we d receive a text and they d call the name when we were ready. Great. We waited over 30 minutes and received no text and never heard the name Jesus so we went to check and the hostess gave horrible attitude to my boyfriend when she said she called his name on the speaker a few times (probably when we heard JOSE and not JESUS and we never received a text.) After waiting another 5 minutes, we hear over the mic Jose party of 2 and we had to walk inside and tell her she s calling the wrong name so we don t know if it s us and she had the nastiest attitude toward me snd my boyfriend. Condescendingly and sarcastically says to the second hostess this is JOSE and they need to be seated. Her attitude was absolutely disgusting and I never once said anything rude. She was so disrespectful. I asked to speak to the manager and I never got a visit from one to my table. If this is the kind of treatment Cracker Barrel gives their guests then this is the first and last time I spend money here. The food was average. Biscuits are the reason I gave two stars. The place is jam packed though. Please go to The Toasted Yolk instead!!

Date: 4 months ago

Review №196

Rating: 4

Clean, pleasant place for lunch or early dinner, but a lot of the menu screams brunch. One of the good ones to stop at if you ask me

Date: 4 months ago

Review №197

Rating: 5

We love eating at Cracker Barrel. Good food and awesome servers

Date: 4 months ago

Review №198

Rating: 1

Very poor customer service very poor food quality maybe because it was a weekend usually, it s a great place and a good experience but this time it was the worst very unhappy with service

Date: 4 months ago

Review №199

Rating: 5

Everything terrific, giving a big five! Only issued a bit loud. Caution on your payment system and lovely store. We are stock investors in Cracker Barrel; wonder how many people walk out not paying? And, how much theft from store?

Date: 4 months ago

Review №200

Rating: 1

Date: 4 months ago