Austin Visitor Center

Review №1

Rating: 5

Date: 4 hours ago

Review №2

Rating: 3

Date: 6 hours ago

Review №3

Rating: 5

Date: a day ago

Review №4

Rating: 5

Date: a day ago

Review №5

Rating: 5

Very helpful, gave us tour and restaurant ideas

Date: 6 days ago

Review №6

Rating: 5

Very helpful staff.

Date: a week ago

Review №7

Rating: 4

Date: a week ago

Review №8

Rating: 4

Had a really good time on the duck tour

Date: a week ago

Review №9

Rating: 5

Date: a week ago

Review №10

Rating: 5

Date: 2 weeks ago

Review №11

Rating: 5

Date: 2 weeks ago

Review №12

Rating: 5

Sept 7, near closing of visitor center, the staff was exceptionally helpfull assuring we would see all the highlights of Austin and w pride assured we would know how and where to make the most of our visit. Thanks!

Date: 3 weeks ago

Review №13

Rating: 5

Date: a month ago

Review №14

Rating: 3

Date: a month ago

Review №15

Rating: 5

Date: a month ago

Review №16

Rating: 5

Date: a month ago

Review №17

Rating: 5

The Austin Visitor Center is cute with a gift shop where you can buy souvenirs.

Date: a month ago

Review №18

Rating: 4

Nice place to stop for gifts, get info on events and places, and tours of Austin, TX. I stopped by to cool off in the summer heat, and this place was clean, and staff were courteous.

Date: a month ago

Review №19

Rating: 5

Nice place to start a journey of knowing Austin cityscapes!

Date: 2 months ago

Review №20

Rating: 5

I came in today to ask where I can see a good view of the city of Austin. When I entered, a lady noticed me right away and asked what I needed. I answered and she replied in a very professional and friendly manner, telling me everything i need to know. I could tell she knew what she was talking about and used her own experience to answer. Thank you.

Date: 2 months ago

Review №21

Rating: 5

Date: 2 months ago

Review №22

Rating: 5

They make greater recommendations

Date: 2 months ago

Review №23

Rating: 3

There is no place to obviously park. Mostly, foot traffic from people who go to the location to meet the driving/vehicle tours. The location is away from the downtown hub of activities. In February 2025, they will move to a more central downtown location. Closes at 5pm. The only local after-hours daily event to do is the Original Austin Ghost Tours, which, unlike the vehicle Tours, start at the Driskill.

Date: 2 months ago

Review №24

Rating: 5

Date: 2 months ago

Review №25

Rating: 5

Great place, very helpful!

Date: 2 months ago

Review №26

Rating: 5

Whenever we are in Austin, always stop by Austin Visitor Center , staff are very helpful and knowledgeable roundabouts, plenty souvenirs for all ages and tastes. Souvenir penny machine is the center in case you collect them.

Date: 2 months ago

Review №27

Rating: 5

Date: 2 months ago

Review №28

Rating: 5

Date: 3 months ago

Review №29

Rating: 4

Date: 3 months ago

Review №30

Rating: 5

Date: 3 months ago

Review №31

Rating: 5

This visitor center has the best gift shop around. All of the employees are friendly and kind.

Date: 3 months ago

Review №32

Rating: 5

Nice facility a little bit off the beaten path of downtown Austin. The staff is very helpful and the shop has interesting souvenirs and useful information about the area. They also offer a variety of tours. Recommended if you are a first time visitor to Austin.

Date: 3 months ago

Review №33

Rating: 5

Date: 4 months ago

Review №34

Rating: 5

Date: 4 months ago

Review №35

Rating: 5

Very friendly. Good tours

Date: 4 months ago

Review №36

Rating: 5

Friendliest staff!! So many great gift items to purchase. Super appreciate that they hold onto your luggage/bags for you if needed.

Date: 4 months ago

Review №37

Rating: 5

Date: 4 months ago

Review №38

Rating: 5

Date: 4 months ago

Review №39

Rating: 5

Staff (black male) was exceptionally patient and explicit with information. Suggestion to have SIGN as to where Hop-On Hop Off loading is. Excellent tour!

Date: 4 months ago

Review №40

Rating: 5

Good place to get to know Austin

Date: 4 months ago

Review №41

Rating: 5

Great place to get information and book tours if you do that sort of thing. Helpful staff and welcoming. We used this place to store our bags before we could get into our Airbnb and after we checked out. They are highly professional and I felt our things were safe and secure.

Date: 4 months ago

Review №42

Rating: 5

Date: 4 months ago

Review №43

Rating: 2

Date: 4 months ago

Review №44

Rating: 5

What a fun shop of Austin stuff.

Date: 5 months ago

Review №45

Rating: 5

Very friendly and helpful taff. We enjoyed the trip and stay in Austin. Visited on

Date: 5 months ago

Review №46

Rating: 5

What helpful lovely people. I was a little out of my depth when I walked into here and walked out much more enlightened and excited to explore Austin. Really helpful staff who go above and beyond to help you figure out your next steps.

Date: 5 months ago

Review №47

Rating: 5

This reserved seating live productions was a treat. The cast was incredible and performed Saturday Night Live type skits. These skits often interacted with not only members of the audience but also with the general public through a glass window that doubles as the back of the stage. The cast sang, performed spoofs on current affairs, and on the evening we attended, there was also an amazing magician. I look forward to attending again in the near future!

Date: 5 months ago

Review №48

Rating: 5

Date: 5 months ago

Review №49

Rating: 5

Very nice, lots of options to shop and employment is very helpful

Date: 5 months ago

Review №50

Rating: 5

Date: 5 months ago

Review №51

Rating: 5

Date: 5 months ago

Review №52

Rating: 5

Really nice shop.

Date: 5 months ago

Review №53

Rating: 4

Date: 5 months ago

Review №54

Rating: 3

This visitor center really pushes the paid organized tours, and there wasnt as much information as I expected to help plan our DIY tour. Pamphlets available were mainly about the tours they were selling.. I had to get additional info from other resources like my hotel, Capitol Visitors Center, and Google. We almost booked a Duck Tour but it was sold out for the day; I recommend buying tickets online in advance anyway. We ended up seeing so many of the main sights on our own, we didnt need a paid tour after all. Nice gift shop.

Date: 5 months ago

Review №55

Rating: 5

Date: 5 months ago

Review №56

Rating: 5

Clean, helpful and lots of fun stuff to buy. Lots of fun stuff to book here as well.

Date: 6 months ago

Review №57

Rating: 5

Tours! Great website with recourses! Really nice gift shop.

Date: 6 months ago

Review №58

Rating: 5

March 2024 The Austin Visitor Center was much cooler than I thought. I never step foot on here where I heard music and entered this place. Candace Bellamy was performing in front of tourists. There was a big store with Austin related merchandise and trinkets. It was fun to browse around and they also have restrooms too. The staff working here are very friendly and helpful. Anyone visiting Austin must come and check this place out.

Date: 6 months ago

Review №59

Rating: 5

We visited Austin last month. Staff here were very welcoming and they went out of their way to help us find some unique live music. Nice souvenir shop too! Visited on

Date: 6 months ago

Review №60

Rating: 5

Could not rate this place more highly! The staff are so knowledgeable and friendly, and there is a great range of Austin merch if that is your thing. Special shout out to Paige who was a total font of information - I can t wait to put it into use!

Date: 6 months ago

Review №61

Rating: 5

Date: 6 months ago

Review №62

Rating: 5

Very friendly staff here. They were quite helpful on what to see and where to go. Convenient train station and garage parking. They even had a very worthy gift shop. Live music too!

Date: 6 months ago

Review №63

Rating: 1

Difficult to access, prohibitive parking. We paid for another parking lot for the 111congress to say it was closed and to go to the convention center. Disappointed.

Date: 6 months ago

Review №64

Rating: 5

Easily missed as its across the Hilton, but friendly staff and for $8 theyll look after your bag for the day (note they close at 5pm). Decent gift shop.

Date: 6 months ago

Review №65

Rating: 5

Very warm welcome and very well informed. I was given a map with a route to follow to see points of interest. Beautiful souvenir shop and relaxation area.

Date: 6 months ago

Review №66

Rating: 5

Friendly crew gave great recommendations

Date: 6 months ago

Review №67

Rating: 5

Very nice visitor center within close walking distance of downtown. Great location for visitors to get tips on what to visit and a very convenient meeting spot for the private tours that launch from there. Every interaction I had with the staff was warm and friendly.

Date: 7 months ago

Review №68

Rating: 5

Super! On vacation, and my mom likes souvenirs. Great variety and decent prices. We bought How to speak Texan, plus Naked Bee lotion, a refrigerator magnet, and my mom got a few things to take home. Super nice people, beautiful restroom with Naked Bee soap and lotion, plus you can buy tickets to area attractions, and the staff is super knowledgeable about the area, and super nice. It is a great resource if visiting downtown Austin.

Date: 7 months ago

Review №69

Rating: 5

Date: 7 months ago

Review №70

Rating: 4

Friendly staff. Big range of souvenirs.

Date: 7 months ago

Review №71

Rating: 5

Date: 7 months ago

Review №72

Rating: 5

Date: 7 months ago

Review №73

Rating: 5

Date: 7 months ago

Review №74

Rating: 5

Harrison is fantastic! Such a friendly, great representative for the city of Austin!!! Great visitor center and quality gift items!!

Date: 7 months ago

Review №75

Rating: 5

A helpful, upbeat and friendly staff with knowledge of lots of things!

Date: 8 months ago

Review №76

Rating: 3

Date: 8 months ago

Review №77

Rating: 5

Date: 8 months ago

Review №78

Rating: 5

Date: 8 months ago

Review №79

Rating: 5

Date: 8 months ago

Review №80

Rating: 5

Great selection of Austin gifts.

Date: 8 months ago

Review №81

Rating: 4

The visitors center has a cool gift shop with a great variety of TX memorabilia. It does unfortunately get super crowded with tour groups which is unfortunate. The visitors center is near the convention center which is convenient.

Date: 8 months ago

Review №82

Rating: 5

Date: 9 months ago

Review №83

Rating: 5

Lovely shop inside with very friendly staff

Date: 9 months ago

Review №84

Rating: 5

Date: 9 months ago

Review №85

Rating: 5

Date: 9 months ago

Review №86

Rating: 4

Date: 9 months ago

Review №87

Rating: 5

So helpful in providing useful information and tips!

Date: 9 months ago

Review №88

Rating: 5

Great place for local tours and nice gift shop items, they have grab and go snacks and beverages too. The staff is very friendly and attentive. Great place to stop when visiting the area!

Date: 9 months ago

Review №89

Rating: 5

Date: 9 months ago

Review №90

Rating: 4

Date: 9 months ago

Review №91

Rating: 5

Date: 9 months ago

Review №92

Rating: 5

Date: 10 months ago

Review №93

Rating: 4

Date: 10 months ago

Review №94

Rating: 5

Pleasantly surprised by how nicely maintained the center is. Pretty gift shop. Clean bathrooms.

Date: 10 months ago

Review №95

Rating: 5

Date: 10 months ago

Review №96

Rating: 5

Well done. The staff was great!

Date: 10 months ago

Review №97

Rating: 5

Date: 10 months ago

Review №98

Rating: 5

We had a great experience here. We had a little issue with one of the tours leaving from this site and one of the employees, Paige, went out of her way to try to work out the situation for us. Thank you Paige!

Date: 10 months ago

Review №99

Rating: 4

Date: 10 months ago

Review №100

Rating: 5

Date: 10 months ago

Review №101

Rating: 5

Date: 11 months ago

Review №102

Rating: 5

Date: 11 months ago

Review №103

Rating: 5

Date: 11 months ago

Review №104

Rating: 5

Date: 11 months ago

Review №105

Rating: 4

Date: 11 months ago

Review №106

Rating: 5

Staff really informative. Booked a trip without any pressure just good suggestions.

Date: 11 months ago

Review №107

Rating: 5

If you have a chance to take the Double Decker Tour in Austin...DO IT!!! Austin/Texas history, food recommendations, and where the music is. So Fun!!! Visited on

Date: 11 months ago

Review №108

Rating: 5

Date: 11 months ago

Review №109

Rating: 5

Great place to get tickets to the wine tours in hill country as well double decker bus tours of thr city.

Date: 11 months ago

Review №110

Rating: 5

The staff is very friendly and knowledgeable. The visitor center offers luggage storage.

Date: a year ago

Review №111

Rating: 5

Had a great time on the double decker bus doing the city tour. Everyone at the visitor center was so friendly and helpful.

Date: a year ago

Review №112

Rating: 5

Date: a year ago

Review №113

Rating: 5

Very helpful

Date: a year ago

Review №114

Rating: 5

Date: a year ago

Review №115

Rating: 5

One of the best options for tours of the beautiful city, they offer discounts for children and young students

Date: a year ago

Review №116

Rating: 5

Date: a year ago

Review №117

Rating: 4

Date: a year ago

Review №118

Rating: 5

Took the duck tour with family it was awesome. Friendly staff and very insightful of Austin history.

Date: a year ago

Review №119

Rating: 5

Super friendly and informative people that work here. If youre in town for a conference, you can use your conference ID for discounts here on certain items.

Date: a year ago

Review №120

Rating: 5

Very welcoming and nice staff. Clean, modern building.

Date: a year ago

Review №121

Rating: 5

Date: a year ago

Review №122

Rating: 5

Date: a year ago

Review №123

Rating: 5

Great time!

Date: a year ago

Review №124

Rating: 5

Date: a year ago

Review №125

Rating: 5

What an amazing store! I love the selection of local artwork and the staff is very friendly!

Date: a year ago

Review №126

Rating: 5

Date: a year ago

Review №127

Rating: 3

Folks there are very friendly, but it is just a souvenir shop.

Date: a year ago

Review №128

Rating: 5

Date: a year ago

Review №129

Rating: 5

Date: a year ago

Review №130

Rating: 5

Absolutely amazing time! Everyone had a blast. Bob (AKA) Miguel was awesome. Such a great tour guide. I highly recommend the duck tour.b

Date: a year ago

Review №131

Rating: 5

Date: a year ago

Review №132

Rating: 5

Date: a year ago

Review №133

Rating: 5

Date: a year ago

Review №134

Rating: 5

Date: a year ago

Review №135

Rating: 5

Date: a year ago

Review №136

Rating: 5

My visit was great. The real austin tour with Cliff was a great tour. Definitley recommend doing that and definitly buy tixs in advance if doing that.

Date: a year ago

Review №137

Rating: 5

Nice people answered all my questions and helped pick out a tour for me.

Date: a year ago

Review №138

Rating: 5

Wonderful people that take pride in their job of assisting newcomers to the Austin area. Stop by pick up a few souvenirs ask any questions you have about the area you wont be disappointed

Date: a year ago

Review №139

Rating: 5

Got into town a lot earlier than our check in time for our air bnb so we saw you can leave your luggage at the visitor center while you explore the city. Great option if you need that! It was $8 per bag. So nice we didnt have to lug our stuff around and could enjoy the day. Also the gift shop had really cute stuff to buy. Not bad pricing at all. And the staff was SO friendly!

Date: a year ago

Review №140

Rating: 5

Date: a year ago

Review №141

Rating: 1

Date: a year ago

Review №142

Rating: 5

People are friendly and kind. Thank for your contribution to the city.

Date: a year ago

Review №143

Rating: 5

Date: a year ago

Review №144

Rating: 4

I purchased my tickets online in advance, so I didnt have a wait. The staff was informed and answered all of my questions. Nice gift shop to stroll while waiting for the tour busses.

Date: a year ago

Review №145

Rating: 5

Nice place

Date: a year ago

Review №146

Rating: 5

We went for a tour of Austin. It was nice and I learned a lot too.

Date: a year ago

Review №147

Rating: 5

Start of Tour with Austin Detour and stocked up with some quality gifts to take back as they looked a lot better than those elsewhere. Friendly staff both in store and on the Tourist counter credit to the city guys.

Date: a year ago

Review №148

Rating: 3

Date: a year ago

Review №149

Rating: 5

Date: a year ago

Review №150

Rating: 5

Date: a year ago

Review №151

Rating: 5

Take the 10 person max The Real Austin Tour trip with IKE in a Mercedes Van. He is very personal knowledgeable and knows your name. We walked the capitol, and saw all the major districts of Austin. He even treats you to a warm cookie along the way. Worth the $40 and don t forget to tip.

Date: a year ago

Review №152

Rating: 5

Date: a year ago

Review №153

Rating: 5

Super awesome place and I loved the Duck tour

Date: a year ago

Review №154

Rating: 5

Date: a year ago

Review №155

Rating: 5

Knowledgeable staff. Meeting place for many tours. Nice little gift shop.

Date: a year ago

Review №156

Rating: 4

We took the Austin sightseeing bus tour. The guide was simply amazing - he spoke in detail about the landmarks, had some good jokes and was super friendly with the tourists!

Date: a year ago

Review №157

Rating: 5

Great resource for all things, Austin! Several tour companies use the location for pick-up/drop off. There are multiple pay parking areas nearby, public restrooms, and seating areas.

Date: a year ago

Review №158

Rating: 5

Date: a year ago

Review №159

Rating: 5

Lovely place! Lots of great shopping and tour options!

Date: a year ago

Review №160

Rating: 3

Pricey souvenirs, ample seating, restrooms

Date: a year ago

Review №161

Rating: 5

Very helpful staff great selection of gift items

Date: a year ago

Review №162

Rating: 5

Im going back to Austin, beautiful beloved city.

Date: a year ago

Review №163

Rating: 5

Very courteous staff

Date: a year ago

Review №164

Rating: 5

Date: a year ago

Review №165

Rating: 3

Cute souvenirs. duck boat was cool

Date: a year ago

Review №166

Rating: 5

This place has all kinds of little keep sakes to buy. There are many your groups that leave from there.

Date: a year ago

Review №167

Rating: 5

Great place for info and help

Date: a year ago

Review №168

Rating: 4

Date: a year ago

Review №169

Rating: 4

We took a double decker bus tour of Austin that met here. This oasis was a nice place to cool off while we waited for the tour to start. Staff were very helpful and sweet. Plenty of places to sit and fun souvenirs.

Date: a year ago

Review №170

Rating: 5

Authentic Austin merchandise you will need!

Date: a year ago

Review №171

Rating: 5

I stopped in here before taking a tour of the city. It was very clean, they had bathrooms, bottled drinks and unique souvenirs.

Date: a year ago

Review №172

Rating: 5

Date: a year ago

Review №173

Rating: 5

Date: a year ago

Review №174

Rating: 5

Was recommend a pretty good bbQ place from the tours here the place is call Stiles Switch

Date: a year ago

Review №175

Rating: 5

Date: a year ago

Review №176

Rating: 4

We purchased tickets for the bus that does the hoponoff city tour. Very kind staff and compliant with protocols: they asked me if I was between 5 and 12 years old. Since Im over 50 I found this situation rather bizarre...

Date: a year ago

Review №177

Rating: 5

Date: a year ago

Review №178

Rating: 5

Really friendly staff, great selection of gifts

Date: a year ago

Review №179

Rating: 5

Date: a year ago

Review №180

Rating: 3

Everything was fine.. Only we didnt understand anything about the trip because nothing was said in Spanish and at the reception I asked if there was a translator and they said yes. And there wasnt. But we loved it!! We are from the city of San Luis Potosí Mexico.. And we love Texas!! Austin is our favorite!!

Date: a year ago

Review №181

Rating: 1

Could not find the visitor center. Google maps said arrived. But couldnt find it.

Date: a year ago

Review №182

Rating: 4

Date: a year ago

Review №183

Rating: 5

Friendly staff

Date: a year ago

Review №184

Rating: 5

Reasonable prices for souvenirs

Date: a year ago

Review №185

Rating: 5

Just fabulous and super interesting when you ask a few questions

Date: a year ago

Review №186

Rating: 5

The staff and atmosphere were very welcoming. Loved the AO bus tour; it was very informative and travelled an expansive area both inside and around the outskirts of the city. Our guide was very knowledgeable and the small bus made it a personal and chill experience. Gift shop had some cool things and good variety.

Date: a year ago

Review №187

Rating: 5

Staff is very friendly and very knowledgeable.they will point you in the right direction for everything you need. They can arrange tours, or if youre just looking for recommendations on food/stuff to do, they are happy to help with that too!

Date: a year ago

Review №188

Rating: 5

Date: a year ago

Review №189

Rating: 5

Date: a year ago

Review №190

Rating: 5

Traveling the world and being to so many city tours but this one was outstanding. It was so informativ and fun. Kendalen and Joey were truly good in what they do. We will always remember. If you are in Austin you need this tour and ask for these two gems.

Date: a year ago

Review №191

Rating: 4

Date: a year ago

Review №192

Rating: 5

The staff here are super helpful and it was nice to book appointments directly with them instead of going off to different sites online for different tours and activities.

Date: a year ago

Review №193

Rating: 4

Date: a year ago

Review №194

Rating: 5

Super friendly staff. Central location to pick up Duck tours, pedicabs, and other Austin info.

Date: a year ago

Review №195

Rating: 4

Base and souvenir shop at the departure point for city guided tours and amphibious tours

Date: a year ago

Review №196

Rating: 5

Date: a year ago

Review №197

Rating: 5

Date: a year ago

Review №198

Rating: 5

Date: a year ago

Review №199

Rating: 5

Meeting place for the tour I booked. There are a few gifts and things inside if you are nearby and want to grab something before heading back home.

Date: a year ago

Review №200

Rating: 5

Date: a year ago